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Scrum.org Community
Professional Scrum Trainer Spotlight - Laurens Bonnema

Scrum.org Community

Play Episode Listen Later Dec 28, 2023 16:13 Transcription Available


In this Professional Scrum Trainer Spotlight episode, PST Ryan Ripley from Agile for Humans steps in as guest host with Guest PST Laurens Bonnema based in the Netherlands. Learn about Laurens' transformative journey in the Scrum world, from an unplanned start to becoming a successful Scrum Master and PST. His initial struggles and the lessons learned shaped his understanding and appreciation of the power of Scrum.

Agile Innovation Leaders
(S3) E024 Dave West on Kindness and Addressing the "Water-Scrum-Fall" Problem

Agile Innovation Leaders

Play Episode Listen Later Feb 26, 2023 47:52


Bio Dave West is the Product Owner and CEO at Scrum.org. In this capacity, he engages with partners, and the community to drive Scrum.org's strategy and the overall market position of Scrum. Prior to joining Ken Schwaber and the team at Scrum.org he was Chief Product Officer at Tasktop where he was responsible for product management, engineering and architecture. As a member of the company's executive management team was also instrumental in growing Tasktop from a services business into a VC backed product business with a team of almost 100. As one of the foremost industry experts on software development and deployment, West has helped advance many modern software development processes, including the Unified process and Agile methods. He is a frequent keynote at major industry conferences and is a widely published author of articles and research reports. He also is the co-author of two books, The Nexus Framework For Scaling Scrum and Head First Object-Oriented Analysis and Design. He led the development of the Rational Unified Process (RUP) for IBM/Rational. After IBM/Rational, West returned to consulting and managed Ivar Jacobson Consulting for North America. Then he served as vice president, research director at Forrester Research, where he worked with leading IT organisations and solutions providers to define, drive and advance Agile-based methodology and tool breakthroughs in the enterprise. Email –  Dave.west@scrum.org Twitter - @davidjwest LinkedIn - https://www.linkedin.com/in/davidjustinwest   Interview Highlights Growing up with dyslexia 03:10 & 10:20 Water-Scrum-Fall 07:40 Psychological safety 15:40 Lilian the rockstar - 'who have you helped today?' 18:55 Is 'project' a taboo word? 21:53 'Humble and Kind' - not just for country music 44:30 Books ·         Head First Object-Oriented Analysis and Design by Dave West, Brett McLaughlin and Gary Pollice https://www.amazon.co.uk/Head-First-Object-Oriented-Analysis-Design/dp/0596008678/ ·         The Nexus Framework for Scaling Scrum by Dave West, Kurt Bittner and Patricia Kong https://www.amazon.co.uk/Nexus-Framework-Scaling-Scrum-Continuously/dp/0134682661 ·         ARTICLE: Why Kindness Matters by Dave West https://www.scrum.org/resources/blog/why-kindness-matters ·         Thank You for Being Late by Thomas L Friedman https://www.amazon.co.uk/Thank-You-Being-Late-Accelerations/dp/0141985755 ·         Scrum: A Pocket Guide by Gunther Verheyen https://www.amazon.co.uk/Scrum-Pocket-Companion-Practice-Publishing/dp/9087537204 ·         The Professional Scrum Series by various authors https://www.amazon.co.uk/s?k=the+professional+scrum+series&crid=1WVNY1VHR0QAQ&sprefix=professional+scrum+series ·         Zombie Scrum by Christiaan Verijs, Johannes Schartau and Barry Overeem https://www.amazon.co.uk/Zombie-Scrum-Survival-Guide-Professional/dp/0136523269 ·         The Professional Agile Leader: The Leader's Journey Toward Growing Mature Agile Teams and Organizations (The Professional Scrum Series) by Ron Eringa, Kurt Bittner, Laurens Bonnema, foreword by Dave West https://www.amazon.com/Professional-Agile-Leader-Growing-Organizations-dp-0137591519/dp/0137591519/ Episode Transcript Ula Ojiaku (Guest Intro): Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. It's my honour to introduce my guest for this episode. He is Dave West. Dave is the CEO of Scrum.org and prior to joining Scrum.org as CEO, he led the development of the Rational Unified Process, also known as RUP with IBM. He was also Chief Product Officer for Tasktop Technologies and Managing Director of the Americas at Ivar Jacobson Consulting. He is a widely published author of several articles and research reports, as well as the books The Nexus Framework for Scaling Scrum and Head First Object-Oriented Analysis and Design. In this conversation, Dave talked about growing up in the council estates, being raised by his grandparents who were of great positive influence in his life, especially his grandmother. He also talked about navigating the challenges of being dyslexic, especially as a student in secondary school with the silver lining being that he got introduced to computers. Dave also gave his perspective on one of the ongoing “agile wars” quote unquote, on the concept of projects and whether they still have a place in agile or not. Without further ado ladies and gentlemen, my conversation with Dave, I am sure you would find it very, very interesting, relevant and insightful. Thanks again for listening. Ula Ojiaku So we have on this episode of the Agile Innovation Leaders podcast, Dave West, who is the CEO of Scrum.org. Dave, it's a pleasure to have you on this show, thank you for making the time. Dave West Oh, well, thank you for inviting me. I'm glad we've finally managed to make the time to do this. It's great to talk to you. Ula Ojiaku Yes, well, the honour is mine. Let's start by talking about, you know, getting to know about the man, Dave. Can you, you know, tell us a bit about that? Dave West Yeah, I'll try not to bore your audience. So I was brought up on a council estate in a little town called Market Harborough, just outside Leicester. I lived with my grandparents, and which has definitely, my grandmother's definitely shaped who I am, I think, which is fantastic. So I got into computers, sort of a little bit by accident. I'm dyslexic and I found school, particularly secondary school, very challenging. I don't know if any of your audiences had a similar experience, but, you know, I went from a very protected environment and secondary school is a, oh my gosh, it's like an experience that could scare any human being. And so my dyslexia really was a challenge there and there was a teacher at secondary school called Phil Smith. He drove a sports car, he was sort of like that young, you know those teachers that you remember from school that are the good looking young ones. And he ran a computer lab and it had, you know, RS236, it had these really old computers, well, now we would look at them, they were brand new at the time, computers and some BBC model As and some other things. And I helped him and he gave me a lot of time in the lab and it was my sort of like escape. So I got very into computing and helped him and helped other teachers who were rubbish, I'm not going to lie, with computing. So that allowed me then, you know, I went through, managed to survive school, went to a further education college called Charles Keene where I studied, well I did a computing course, so not traditional A'levels and all of that. And then got into Huddersfield that was a poly at the time, became a University whilst I was there. And I think that that gave me a great opportunity, it was a fantastic university, it was a very practical course. My dyslexia became less of an issue because of, you know, word processing and I'd be honest and, you know, the ability for it to read back, even though it was an awful read back, it was like listening to say, you know, to like an old fashioned Stephen Hawking, you know, sort of, and then got me a job at Commercial Union, which then led to me doing a Masters, which then led me to move to London, all this sort of stuff. The adventure was great. The thing about, I guess, my journey is that it, I was driven at a certain point, I became very driven by the need to improve the way in which we delivered software development at that time, and that led me through my Masters and, you know, Object-Oriented and then to a company called Rational Software where I became the Product Manager for RUP, the Rational Unified Process. Now for the agilists listening, they're probably like, oh, boo hiss, and that's totally legit. It was in fact, that's when I first met Ken Schwaber and he told me I was an idiot, which turns out he was right. Ken Schwaber the creator (of Scrum), who I work for now. Anyways. Ula Ojiaku I mean, who wouldn't know Ken Schwaber if you're a self-respecting agilist.  Sorry, go on please. Dave West Yeah, he's an interesting character for sure. Anyway, so I was the RUP Product Manager and I realised I went to this large insurance company in the Midwest and it's a huge organisation and I met this lady and she said, I'm a use case. I said, what do you do? She said, I'm a use case specifier, and meet my friend, she's a use case realiser and I'm like, oh, no, that's not the intent. And so I realised that there was this process that I loved, and I still definitely love elements of it, but was fundamentally flawed in terms of helping actually people to work together to work on complex problems and solve them. So that, you know, and I'd written a book and I'd done some other things on the way to this point, but this point really did make me realise that I was going wrong, which was a little scary because RUP was incredibly popular at that time, and so then that led me to work with Ivar Jacobson, tried to bring in Scrum to the unified process, spent more time with Ken Schwaber who'd finally realised I may still be an idiot, but I was an idiot that was willing to listen to him. Then I ended up at Forrester Research, running the application development practice, I became a research director there, which was super interesting, because I spent a lot of time looking at organisations, and I realised a really fundamental problem that I think probably will resonate with many that are listening to this podcast, that people were doing Scrum yeah, Scrum was incredibly popular and people were doing Scrum, but they were doing it in an industrial context. It was more like Water-Scrum-Fall. And I coined that term in a research document, which got picked up by the, InfoQ and all these magazines, it became this sort of ‘thing' – Water-Scrum-Fall. You know, they were doing Scrum, but they only liked to plan once a year, and there's a huge planning sort of routine that they did. They were doing Scrum, but they rarely released because the customers really don't want it - it's incredibly hard and dangerous and things can go horribly wrong. And so they were doing Scrum, but they weren't really doing Scrum, you know. And so that was super interesting. And I got an opportunity to do a number of workshops and presentations on the, sort of like the solution to this Water-Scrum-Fall problem with Ken, I invited him and we did this very entertaining roadshow, which I'm surprised we weren't arrested during it, but we were, it was a really interesting experience. I then decided like any good practitioner, I had to do a Startup. So I went to Tasktop working with Mik Kersten and the gang at Tasktop, and the great thing about Tasktop was it was a massive fire hose of doing Scrum, trying to make payroll, learning about everything around delivering a product in a market that wasn't really there and that we had to build. And it was just fantastic working with a lot of OEMs, a lot of partners and looking at, and then we got funding. We grew to five teams. I was running product and engineering. And Ken was continually talking to me through this time, and mentoring me, coaching me, but I realised he was also interviewing me. So he then said to me, one day, Dave, I don't want to be the CEO of Scrum.org anymore. I'd like you to be, when can you start? Ken doesn't take no for an answer, and I think that's part of the success of Scrum. I think that his persistence, his tenacity, his, you know, sort of energy around this, was the reason why Scrum, part of the reason him and Jeff, you know, had different skills, but definitely both had that in common, was successful. So I then came and joined about seven years ago Scrum.org, to run Scrum.org and it's an amazing organisation Ula Ojiaku And if I may just go back a bit to what you said about your time in secondary school, you said you were dyslexic and apart from the fact that you discovered computers, you had a horrible experience. What made it horrible for you? Dave West I think it was, you know, there's no support network, there's nobody checking in on you, particularly at secondary school. At primary school, you have a teacher that you're in the same room, you've sort of got that, you're with the same kids, but you go, you know, you, you go from one lesson to another lesson, to another lesson and if you're a little bit, well for me, you know, reading and writing was incredibly difficult. I could read and write at that point. I was about nine and a half, 10 when I finally broke through, thanks to an amazing teacher that worked with my primary school. And, but I was way, way behind. I was slower. I, you know, and teachers didn't really, it was almost as though, and I'm sure education's very different now, and both my children are dyslexic and they go to a special school that's designed around this, so I know that it's different for them, but the teaching was very much delivery without inspection and adaption of the outcome, you know, just to make it a bit agile for a second. So you go through all this stuff and I wasn't able to write all the stuff down fast enough. I certainly wasn't able to process it, so because of that, it was pretty awful. I always felt that I was stupid, I was, you know, and obviously I relied on humour and I was a big lad, so I didn't have any bullying issues, but it was very, very challenging. And I found that I could be good at something with computers. And I sort of got it, I understood how to write, you know, BASIC very quickly and maybe even a little Assembly. I knew how to configure machines, it just seemed natural, it certainly helped my confidence, which, you know, maybe I'm a little too confident now, but definitely had an impact on my future life. Ula Ojiaku That's awesome, and I'm sure there are people who would be encouraged by what you've just said, so I wanted to begin there. Thanks for sharing. Now, what about, what do you do when you're not working? Dave West What do I do when I'm not working? Well, I'm a, that's a hard question. Gosh. So I have a nine year old and a six year old, and two boys, so, you know, sometimes I'm refereeing wrestling matches, you know, I'm definitely dealing with having children, I was late to life having children. I'm 52 and I have a nine year old and a six year old. I thought that, you know, a single lifestyle, a bachelor lifestyle in Boston and, you know, loving my work, writing books, you know, doing this traveling the world was going to be survive, and then I met the most amazing girl and, who persuaded me that I needed to have children, and I thought, well, I really like you, so I'd better. And it's been an incredible adventure with these children. They've taught me so much, the most important thing I think they've taught me is patience. And it's making me a better human being, and many of those traits, just to bring it back to Agile for a second, are things that we need to build better into the way that we turn up at work because you know, the project, I think it was called Aristotle, the Google big project where they looked at the successful teams, they found a number of traits, but one of those traits that was so important was psychological safety, right? And that requires you to attend every interaction with a mindfulness, not of doing things that you want to do to yourself, which is that sort of golden rule, but that platinum rule, do unto others as they want be done unto. And, and I think that is so, so important and crucial, and it's something that I aspire to, I don't always succeed every day as a human being, you know, whether it's at the checkout at the supermarket or whether it's waiting in line, particularly at the moment in an airport, and it's just, you know, something that I think in an agile team is so important because that safety is so, so required to create that environment where transparency happens, to create that environment where you can have those honest conversations about what's happening next, or what's happened previously where you're running those retrospectives, where you're trying to really plan when there is not enough knowledge to plan. You know, those sort of things require that kind of environment to be successful. So, you know, though, yes, I spend my life either working or really spending it with my children at the moment because of the age they're at, I think it's helping me, the time I'm spending with my children is helping me be a better human being and be a better Agilist.  Ula Ojiaku There's something you said, you know, about psychological safety and being kind, it just reminded me that, you know, of that, the need for also to be respectful of people, because when you are kind and you're showing people respect, they would, that brings down the barriers and makes them, you know, more inclined to be open and to participate. What do you think about that? Would you say there's a link between respect and kindness, I know we're being philosophical right now… Dave West Well actually, yes, but no, it's incredibly practical as well. I think that kindness, so I've written quite a lot about kindness, because it's a trait that we, as a community, our professional Scrum trainer community, manifests and lives. It's something that we actually interview for when you join our community, and the reason why we do that, isn't because we're a bunch of hippies that just like kumbaya, want everybody to hold hands and be nice to each other, I mean, that would be great as well and who doesn't like a good rendition of kumbaya, it's a great song, but it's because we believe that kindness, ultimately, is beneficial to both parties, particularly the person that's being kind, because it creates, not only does it create levels of karma, but it creates that transparency, it creates that opportunity to learn that you may not get, if you go in in a very confrontational way and people don't intentionally be confrontational, but it's so easy for it to happen. You know, it's so easy for you to question, because, you know, somebody says something you're like, well, I don't agree with that, and that instantly creates an environment or a connection that is, you know, confrontational, you're in this position, it spirals, blah, blah, blah. So, but you can, instead of saying, I don't agree with that say, hey, well, that's interesting, let me have a look into that, and you're inquisitive. And if you try to approach everything with that sort of like kindness model, and I don't mean always being nice. Nice is different to kind, nice is like faking, I think, sometimes, you know, it's funny, you don't have to be kind to be nice, but you have to be nice to be kind if you understand what I mean. So you can fake niceness, niceness is part of being kind. So, you know, if you approach it in the right way, where you care about people and you care about what they're bringing to the table and you care about the environment that they're in, whether it's just simple things like checking in more frequently, you know, whether it's actually making time in this very scheduled life that we live now with zoom call after zoom call, to check in with the team, or the person that you're talking to, to see how are they turning up today? How has their day been? And I think that's, you know, super, super important. The other important element of kindness that comes out is this helping others element, you know, my gran, God rest her soul, Lilian, she was a rockstar on so many levels. And she used to say to me, when I came home from school, particularly from elementary school or primary school, I think we call it in England, right? She'd say things like, not what have you done today, I mean, sometimes she said that, but she'd say, who have you helped? Who have you helped? I'd be like uh, uh, uh, uh, uh, uh, and she said it enough that I realised it's important, you know, it's important that you spend time with others, help them in their tasks, you know, because I think you can learn so much and build those relationships, build that safety that is so, so important to really develop. We work in complex environments, right, that's the whole point of agility. Complex environments require people to collaborate, they require people to look at things in different ways. They really benefit from diversity, diversity of mind, diversity of experience, diversity of skill. And you bring that together, but you can only bring all these different parts together when you have an environment that allows for it, and traditional project management techniques, fabulous as they were for building bridges and tunnels and everything like that, didn't allow that, they don't encourage that. They encourage people to be focused, to be efficient, to be managing to that model. And I think we have to step away from that and work in a slightly different way where kindness, psychological safety, trust, respect, use the word respect. And I think it's, you know, obviously it's a Scrum value, but it's crucial to effectively allowing independent people with diverse perspectives to work together in an effective way. And to be honest society doesn't have enough of that in general. I think we've definitely moved away from respect and trust. We don't trust in our governments, we don't trust in our institutions, we don't trust in our fellow human beings and we've become very much focused on ourselves and our individual needs. And the reality is there's no such thing as a self-made person, you're only there because of the success of previous generations. As you drive to work on a car, on a road that has been built by others, that's been funded by others, you know, so this idea that you are in it alone, you know, is completely wrong, and I think sometimes we bring that to the work and it creates an environment that is not as successful. Ula Ojiaku True, true. No, thanks for that, Dave. I completely agree. Now there are people back to this project program that feel like, you know, the word project in agile is a taboo, almost a swear word. What's your perspective on this? Dave West I don't think it's a swear word, I don't think it's taboo. I think, you know, Mik's book is a fabulous book and he's a fabulous person, but he was using it to emphasise the fact that, you know, that we have become too focused on this, you know, investment paradigm, this organisation paradigm, this structural paradigm of the project and that, ultimately, the idea of a product, this idea of a cohesive set of capabilities that's packaged in some way that has a clear boundary, that has a clear set of customers, that has some clear value, is a much better way of aligning your people and your investments. And so he was emphasising that, and obviously he emphasised the idea of value streams being the mechanism that we deliver value in this construct to these people in this packaging of products, and it's a great book and I recommend everybody should read it. Ula Ojiaku I have mine here. Dave West No, that's good. Yeah. I was fortunate enough to be involved in the development of the book a little, working with Mik, providing a lot of feedback and I think it's a great book. However, the idea of a project doesn't go away and all of that work that we did, that organisations that I respect deeply like the PMI and, you know, that even, dare I say, things like Prince2, all of that work, isn't wrong. It's just, we need to look at it from a different lens. The idea that complex work is there changes certain things, the fact that requirements and understandings and appreciation of what we're doing emerges over time, that is just a truth, and that was true of projects as well. We just need to build in the mechanisms to be better able to deal with that. The fact that we would invest hundreds, if not thousands of hours planning things that ultimately fell apart when some underlying assumption changed and then we'd create a change order to deal with the chaos that that created need to be, we need to step away from those ideas. Do we still have projects? I think yes, sometimes you will have something that has a, you know, put a man on, or hopefully it's not a man, hopefully it's a woman, but a woman on Mars. I don't trust men on, I think it'd be much more successful if it was a woman, but, anyway, or person. Men get old, they don't grow up, right? Isn't that the saying, but anyway, so putting that person on Mars is a project, right? It has a definitive, you know, plan, it has an end goal that's very clearly underside. It's very likely that we're going to build a series of products to support that, you know, there is, I don't think we need to get tied up so much on the words, project and product. However, we really need to step back a little bit and look at, okay, you know, like treating people as resources, breaking up teams and reforming teams continuously, treating people as fungible or whatever that is, they're just unrealistic. It's not nothing to do with project or product, they're just silly, you just can't deal with this. The fact that teams take time to form, you know, the fact that, you know, the most successful agile teams I've ever seen are teams that have a clear line of sight to the customer, clear understanding of what they're trying to do for that customer, have guardrails, have an enabling management structure that provides support to deliver that value to that customer. As long as you think about those things and you don't get so tied up with the dance or the routine of project management that you forget that, then I'm not concerned. You know, there's this big thing about, oh, should project managers be Scrum masters? I don't know, it depends on the project manager. Sometimes project managers make very good product owners because they take real clear ownership of the outcomes and the value that's trying to be delivered. Sometimes, you know, they make great Scrum masters because they care very much about the flow of work, the team dynamics, the service to the organisation, the service to the business, and they want to act in that way. And sometimes you just want to get stuff done and work in a team, as a developer on that increment. You know, I don't know, you know, people are like, oh, because, and I think this is the fundamental problem, and you've got me onto my soapbox here and I apologise, but the thing that I see over and over again is the use of agile in an industrial, mass production oil and mass production way of thinking about the world. So what they do is that it isn't agile or project management that's at fault. It's the paradigm that's driving the use of agile or the use of project management. You can do agile in a very waterfall way, don't get me wrong or a very industrial way, I almost don't want to use the word waterfall, but this idea of, you know, maximizing efficiency. I mean, gosh, the word velocity has been as synonymous of agile forever when ultimately it's got nothing to do with agility, you know, it's a useful mechanism for a team to help them run a retrospective sometimes. But it isn't a mechanism that you use to plan, you know, the capacity of your organisation and all this sort of idea,  what they're trying to do always is use an industrial, you know, sort of mindset in an agile context, in a context that doesn't support an industrial mindset or a traditional mindset. And that drives me mad because I see agility being used to deliver work rather than value, I see agility basically being missed, sort of like, almost jimmied in with a crowbar into these massive projects and programs where you've got fixed scope, fixed budgets at the start. They don't actually know what they're trying to achieve, but you've got all these contracts in place that describe all this stuff, very detailed up front. And then they say, we're going to use agile to do it, and you're like, okay, what are we, you know, what happens if the first sprint uncovers the fact that the product goal was fundamentally flawed? Oh well, we can't change that because the contract says, well, hang on a minute, what are we in this business for? Are we actually trying to deliver value to customers and help them solve a particular problem to deliver? Or are we trying to do something else? And they're like, no, we're trying to deliver on the contract. Oh, but isn't the contract a mechanism that describes that? Maybe, but that's not why we're here. And that's when it starts getting, going wrong, I think,  that industrial mindset that I just want, tell me what to do, give me a job, let me sit down, just give me that change order and I will start work. It's just wrong. And for certain types of project, and certain types of product and certain types of problem, you know, it probably works really well if we're building the 17th bridge or we're, you know, doing those sort of things. But the reality is in the digital age, that most knowledge workers, who are the people that really benefit from agile the most, that aren't working in that way, they're working with very changeable environments, very changeable customer understanding very, you know, it's a little bit more complex. Ula Ojiaku True, true. And what you're saying reminds me of my conversation with Dave Snowden, he's known for his work on complexity theory, Cynefin, and if it's in a complex adaptive environment, you know, you need to be agile, but if it's a complicated problem or a simple problem, so complicated is really about, you know, breaking it down into a series of simple problems but it's still sequential and predictable, you could use, you know, the traditional waterfall method, because nothing is going to change, it's really putting all those pieces together to get to a known end state, and so I am of the same mindset as you, in terms of it's all about the context and understanding what exactly are you trying to achieve, what's of value to the customer and how much of it do we know and how much learning do we have to do as we get there. Dave West Exactly. I'm obviously not anywhere near as smart as somebody like a Dave Snowden who just, I think he has forgotten more things than I've ever understood, but yeah, I mean he's an amazing thought leader in this space, but the challenge and he talks a little bit about this sometimes, or I think he does, is that we don't always know what's complicated or complex or the amount of unknown. And this is, you know, this is the classic sort of entrepreneur. Entrepreneurs aren't necessarily working in complexity, they're working in unknown. But the nature of complex unknown is really tricky because you may discover that something that you thought was known is not known, and then you then have to change how you approach it. So the reason in Scrum, what we do is we deliver frequently and that, ultimately, and we deliver the most valuable things or the things that will give us the most value, thus that uncovers those misunderstandings early in the process. Ula Ojiaku Yeah, completely true. And just to build on what you said in terms of understanding or realising that your product goal was wrong, you're working on the wrong thing. Sometimes you might have to also kind of say goodbye to the project or pull the plug. It depends. Dave West Yeah. And that's incredibly hard, sorry, just to lean into that. It's very hard because you've got people that are there and you've invested time, you know, there's the sort of classic fallacy of sunk costs, all that stuff, but the reality is it's not a fallacy of psychological sort of like sunk energy. You've invested all this time and money and effort and motion to get where you're at and then you're realising it's wrong. It's incredibly hard to step away from that. And so what you do, and you see this with startups all the time is, you know, you pivot, you pivot, you pivot, you pivot, you pivot, but you don't really pivot, what you're doing actually is trying to find a way to get all that investment that you've spent to be useful to deliver some value, you know, and whether it's repackaging or whatever, so that you can say, oh, that's okay when actually, and you can spend as much time doing that as you did the original thing, and now you are even worse, in a worse situation and it's hard. Ula Ojiaku Yes. Completely agree. So there's something you said about, you know, you gave an example of people doing, if I will use your term, Water-Scrum-Fall, in their delivery. And sometimes, you know, they go into detailed requirements, you know, specification, and this is, and they write an iron-clad contract that would, you know, kind of specify all these requirements have to be met, and whilst from the delivery perspective, in terms of the teams who actually do the work, it's they are, they get it, they want to be agile, but it's always these constraints. And whenever we, as an agile coach, you know, you go into the root of the matter. It's the typical root causes of why there is this inflexibility it's either, you know, the leadership and/or, you know, the business or their clients not wanting, you know, having that traditional expectations, any advice on how to effectively deal with this sort of blocker? Dave West I think it's very difficult, particularly when it's like outsourced or you've got, you know, that sort of it's contract-based as opposed to internal in terms of commitments. So it's not budgeted it's actually contracted. And when, when that happens it's very difficult, because you know, you've got the deal because you know how to do stuff and you've done it before, and you've got all that experience with the customer of course, so it's well, because you've done it before and you've invested all this experience, you must tell us exactly what it is that we are going to do. And the reality is the customer themselves doesn't know what they want, really. And until you actually get into the process, it's very difficult. I think one of the big things that's going to happen over the next few years, and we're starting to see some of this with things like Beyond Budgeting, the new procurement contract models that the US is, is perpetuating with 18F and the work of the central government. It would sort of stop during the previous administration, but it's now back, you know, how do you do agile contract management, what does it mean? Speaking from personal use, you know, of external companies to do work for Scrum.org, we pay for sprints. We define a clear product goal that we evaluate continuously, that's measurable. We, you know, we have a product owner from Scrum.org embedded in the Scrum team, even if the Scrum team or in the Scrum team, so of course, if the product owner, they are part of the Scrum team, but even if the Scrum team is predominantly a third party. So we do things like that to, and because you can't just fund one sprint at a time. It's very, you know, these people have got to pay mortgages and you know, they've got payroll to hit, so you have to negotiate a number of sprints that you would do it that allows them the flexibility to manage those constraints whilst being realistic, that at the end of a sprint review, you may discover so much stuff, or even during a sprint, that questions everything, and requires a fundamentally, you know, shifting of the backlog, maybe a change to the backlog, assuming that the objective and the product goal is still valid. You know, so putting those things in place, having those honest conversations and partnership conversations with the client is crucial. And the, you know, service companies that serve Scrum.org are a little bit luckier because we actually come at that from a, we know that we don't know what we want, whereas most clients, it's a lot harder to get them to say that. We know what we'd like to achieve, so the other thing that's important and I think that OKRs are maybe part of this, we have a thing called EBM, Evidence Based Management, which is a sort of like an agile version of OKRs. The OKRs and if defining the outcomes that you're trying to achieve and how you're going to measure them up front, validating them continuously, because it's possible you're wrong, but it's a much less of a scary prospect than not describing anything at all, or just having some very highfaluting goal. So getting very clear and precise in what you're trying to achieve and actually investing the time up front to work out what that means, and getting everybody on the same page around that can really help solve those problems long term, because you build to that, and that ultimately becomes the true north that everybody's working to. So when you have those moments of oh, that's not what we thought then, you know, that's okay, because you are validating against at least something, you have some level of structure in all of this. Ula Ojiaku So let's get to some other questions. What books have you, you know, read that you would say have kind of impacted the way your outlook on, or view on the subject of agile agility or anything else, what would you recommend to the audience? Dave West So the books that really changed my life around thinking about this in a different way, there was a few. The one that actually has nothing to do with agile that made me step back from the way I was looking at the world was Thank You for Being Late by Thomas Friedman. That book really sort of like reinforced the fact that the world is incredibly complex and is, you know, he's famous for The World is Flat, you know, the sort of like global supply chain thing, which we are all very aware of and it's fundamentally having a huge impact now on prices and inflation and the like because of, you know, it's been such a mess over the last two and a half years. So that changed my outlook with respect to the world that I'm living in, which I thought was quite interesting. In terms of straight agility, you know, I'll be honest, there's Scrum – A Pocket Guide that taught me professional Scrum, that's Gunther Verheyen's book that I'd never really thought about Scrum in that way. And then I have to plug the series, The Professional Scrum Series from Addison, well, it's Pearson now, sorry. There are some great books in there, Zombie Scrum is absolutely fabulous. And actually, coming out on the 17th of June is a new book about leadership, The Professional Agile Leader: The Leader's Journey Toward Growing Mature Agile Teams and Organizations. I just read that, so I did not remember it, but it's by three people I adore, Ron Eringa, Kurt Bittner and Laurens Bonnema. They're awesome, you know, had lots of leadership positions, written a great book. I wrote an inspired forward just in case anybody's checking that, you know, that confidence thing certainly came back after middle school, right. But that's a really interesting book that talks about the issue that you highlighted earlier, that leadership needs, we've spent a lot, we've spent 25 years teaching Scrum to teams. We need to spend the next, probably 60 years, teaching Scrum to leaders and trying to help, and it's not just Scrum, it's agile, hence the reason why this isn't just about Scrum, you know, whether it's Kanban, whether it's Flow, whether it's Spotify Model, whether it's whatever, but the essence of that, you know, empiricism, self-management, you know, the continuous improvement, the importance of discipline, the importance of being customer centric, the value of outcomes and measures against outcomes, the value of community and support networks, you know, all of this stuff is crucial and we need to start putting that thing, you know, whether it's business agility, whether you call it business agility, you know, all organisations, I think the pandemic proved this, need to be more agile in responding to their market, to their customers, to their employers and to the society that they contribute to. We get that. Leadership needs to change, and that's not a, you're wrong and awful, now sort of old leadership bad. No, it's just the reality is the world has changed and the more mindful leaders step back and say, oh, what do I have to do differently? Now, my entire team is remote, my, you know, my work is hard to plan, the fact that we, you know, our funding cycles have changed, our investment models have changed, you know, stepping back a little bit. So this professional, agile leader book I do recommend. Obviously I had the benefit of reading it before it became a book and it's very, very good and fun to read. Ula Ojiaku Awesome, we will put the list of books and links to them in the show notes, so thank you for that. Now, is there anything you'd like to ask you know, of the audience? Dave West Oh gosh, I don't know. I mean, my only sort of like, if it's sort of closing, if we've unfortunately come to the end of our time together and I, you know, I did waffle on, so I apologise for using far too much of it. But I guess the question I, and we talked a little bit about this, but you know, this sort of, there is a propensity in our industry, like every industry, and every moment, and every movement to become very inward looking, to become very like my way is better than every other way, you know. And obviously I'm very into Scrum and I apologise, I accept that I am. But I'm not arrogant enough to believe that it is the only way of solving complex problems. I'm also not arrogant to believe that it is sufficient. You know, I love the work of the Lean UX, Agile UX, we loved it so much we worked with Jeff and Josh to build a class together. I love the work of Daniel Vacanti and in professional Kanban and the Kanban community in general, I love, you know, I love the work of the professional coaching organisations and what they're really doing to help me be a better human being dare I say. You know, the point is, as you sit at this moment in time, you as an agile practitioner, have the opportunity to draw on many different disciplines and many different experts to really help to create that environment. That can allow agility to thrive and value to be delivered. And I think the only thing that's getting in the way of you doing that, or the only thing that was getting in the way of me doing that, and it still does sometimes is uberous arrogance and just a lack of, I don't know, not willing, not being willing to step out of my comfort zone and accept that my predefined ideas and my experience, my diversity that I bring isn't necessarily always right and to be more humble and to be more kind. I know it's a country song, you know, humble and kind, right, which I'm, you know, obviously I live in America, so I have to like country music, it's mandatory, but if you can be a little bit kinder and to do what my gran asks, right? Not what did you do today, but who did you help? What did you learn? How are you going to be better tomorrow? If we can do all of those things, then not only are our projects and teams and products better, but our lives better, and maybe society could be a little bit better. Ula Ojiaku Those are great words, Dave, thank you so much for those. One last thing, are you on social media? How can people get in touch with you? Dave West Well you could always dave.west@scrum.org if you want to ping me on this thing called email. If you are under 30, it's this thing that old people like, it's called email. If you're younger and cooler, I do not have a TikTok account, I don't totally know what it is. My son says we need it. I'm not a totally sure that we do, but it's not about clocks as well, who knew that, what was all that about? Ula Ojiaku Well, just like Apple isn't the fruit… Dave West Isn't about fruit, how annoying is that as well? Anyway, and so many misconceptions in the world, right. Anyway, but, and M&Ms aren't Smarties, I know I get it. But anyway, sorry, David J. West is my Twitter handle, you know, but, you know, whatever, LinkedIn, you can always find me on LinkedIn, just do Dave West Scrum.org and you will find me on LinkedIn. Love connecting, love talking about this stuff, maybe a little too much. You know another saying that my gran used to say, “you've got two ears and one mouth, shame you never used it like that, David”. I was like, yes, gran, I know, yeah. She also didn't by the way, just for the record anyway. Ula Ojiaku Oh gosh, your grandma Lilian sounds like she was one awesome woman. Dave West Rockstar, rockstar. Ula Ojiaku Well, thank you so much, Dave. It's been a pleasure and I thoroughly enjoyed having this conversation with you, actually more learning from you and I hope sometime you'll be back again for another conversation. Dave West I would love that. Thank you for your audience. Thank you for taking the time today. I appreciate it. Let's stay in touch and I hope that we'll see maybe in person again soon. Ula Ojiaku Yeah, that will be wonderful.

Beyond Coding
Worthwhile Agile Implementations with Laurens Bonnema

Beyond Coding

Play Episode Listen Later Mar 9, 2022 50:59


There have been lots of worthwhile Agile implementations within organisations. However, there's also a dark side to Agile... Laurens and I discuss how not every organisation actually “understands” it, which leads to forced implementations. Eventually, this lack of understanding can create lots of frustration towards something that's meant to be helpful. Where does it go wrong, and how we you fix that? Some of the topics we cover this episode, in order

Mastering Agility
S03 E04 Accelerating your Scrum Formula 1 style with Laurens Bonnema and Laila Nouijeh

Mastering Agility

Play Episode Play 59 sec Highlight Listen Later Jan 31, 2022 41:25 Transcription Available


Formula 1 is one of Sander's biggest passions, but also a topic that ties in together really well with business agility. Formula 1 teams need to do so much more than just being shown on tv. There is a whole process behind it, where hundreds of people work together to strive for a single goal; becoming the world champion.Laurens Bonnema and Laila Nouijeh saw the same overlap Sander does, and created an entire talk around it. They've been doing this at large conferences like Agile 2019 and the AgilityMasters.com Meetup. Find you what you can do to Accelerate your Scrum Formula 1 style!What you'll discover in this show:-        Formula 1 teams break goals down into small, granular level improvements -        A race is like the Sprint Review; it is a display of all the work that has gone into it in the past time and now it's time to elicit feedback -        Hundreds of people CAN work together on a single product Speakers: Laurens BonnemaMentor to leaders creating resilient organizations. I make boring business notes fun!I am an Agile Trainer & Management Consultant and a mentor to leaders creating resilient organizations. I have a strong background in IT with experience in almost every role. I take great pride in my work, and it shows in the recommendations I have received over the years. I strive to merge classic and Agile management in the conviction that it is the future of professional management.  As a Professional Scrum Trainer and SAFe Program Consultant, I help to improve the profession of software delivery as well as marketing, human resources, and finance. I bring my experience in enterprise IT since 1999 and on Scrum Teams since 2006 to my teaching, am a driving force in the Agile community, and am a sought-after speaker at conferences and events. Contact Laurens: https://www.linkedin.com/in/laurensbonnema/  Laila NouijehLaïla is a Scrum Master with PGGM where she guides multiple IT teams. Her strong social skills, blistering honesty, and powerful drive enable her to motivate people and teams to max out their awesome. She is curious and inquisitive and continually looks for ways to improve herself and her teams.Contact Laila:https://www.linkedin.com/in/laila-nouijeh-a551579/Sander Dur (host)Scrum Master, Agile Coach, trainer, and podcast host for ‘Mastering Agility”Sander Dur is a business agility enthusiast, with a passion for people. Whether it's healthy product development, agile leadership, measurement, or psychological safety, Sander has the drive to enable organizations to the best of their abilities. He is an avid article writer, working on a book about Scrum Mastery from the Trenches, and is connecting listeners with the most influential people in the industry. Masteringagility.org https://www.linkedin.com/in/sanderdur/ https://agilitymasters.com/en https://sander-dur.medium.com/ Additional resources: Discord community: https://discord.gg/6YJamBJxUVThe life of a Bolt: https://www.youtube.com/watch?v=iptAkpqjtMQ Support the show (https://www.patreon.com/masteringagility)

Scrum Master Toolbox Podcast
Resolving the “everything is a priority” Scrum Product Owner anti-pattern | Laurens Bonnema

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 22, 2021 12:54


Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. Sharing the passion for the product with the team is a great way to energize the team while sharing the Vision for the product.  In this episode, we also about how to solve the “everything is a priority” anti-pattern, even if the PO does not want to! The Great Product Owner: Sharing the passion and energizing the team This Product Owner was “an energizer bunny” for teamwork. The PO worked with the team when needed, was decisive in decision making, included the team as much as possible and had a real passion for the product. All of this brought great energy to the team. The Bad Product Owner: Resolving the “everything is a priority” anti-pattern The Product Queen, is a PO anti-pattern, where the PO wants everything, and they want it now, just like that famous Queen song. However, this anti-pattern does not stop there. This particular PO also wanted everything to be “high-priority”. You may think it is impossible for a Scrum Master to help this PO, but you are wrong. Laurens shares with us an approach that helped this PO change their approach and be very clear on priorities!  Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Laurens Bonnema Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in."  You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

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Scrum Master Toolbox Podcast
Growing high-performing teams as a Scrum Master | Laurens Bonnema

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 21, 2021 11:21


Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. As Scrum Masters, we try to grow high-performance teams. In this episode, we talk about what might help teams become high-performing. We discuss the Team Vision, and how that can help teams progress and have fun on their way to high-performance. In this episode, we refer to the Retrospective’sPrime Directive, which was crafted by Nrom Kerth, author of the Project Retrospectives book.  Featured Retrospective Format for the Week: The Timeline When helping teams reflect, one of the most important things is to help them “see” the same events, and causes, so they can then analyze them and come up with possible solutions to try. But how do we help teams visualize what happened? In this episode, we talk about the Timeline Retrospective, a way to help the team visualize and come to a common agreement on what happened, so they may define improvement actions based on a shared understanding of the past. About Laurens Bonnema Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in."  You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

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Scrum Master Toolbox Podcast
Making a Big Bang Agile transformation work | Laurens Bonnema

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 20, 2021 10:30


Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. A “big bang” approach to Agile adoption isn’t easy to pull off, and it may not even be a good idea in some cases. That was also Laurens’ thinking until he saw it happen in front of his eyes. From one day to another, 900 people were trained, and moved willingly to an Agile way of working. If you are a skeptic of “big bang” agile transformations, listen in. You might be surprised!  About Laurens Bonnema Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in."  You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

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Scrum Master Toolbox Podcast
Helping Scrum teams that are stuck “talking” improvements | Laurens Bonnema

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 19, 2021 13:31


Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. In this team, the right mindset was there. They wanted to transform the way of working to follow their self-defined moto: “quality without compromise”. However, the mindset wasn’t enough. Even as the team discussed and discussed how to get better, it was missing one key aspect: the actual doing of the work. Listen in to learn how to help teams that are stuck in “discussion” mode. Featured Book of the Week: Extreme Programming Explained by Kent Beck Extreme Programming Explained by Kent Beck is a foundational book in the Agile movement, and inspiration for Laurens to define his own approach to Agile. As Laurens puts it: “Extreme Programming transformed my way of working”. About Laurens Bonnema Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in."  You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

Scrum Master Toolbox Podcast
Learning from failure in Agile, the contract negotiation edition | Laurens Bonnema

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 18, 2021 11:57


Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. Customer collaboration over contract negotiation is one of the Agile values. Even if that value has been there since the start of the Agile adoption process, its application isn’t easy. We have quite a few episodes on how difficult this value is to apply in practice, and this episode isn’t an exception. All of these stories have insights that are critical to learning how to apply this value. In this episode, we talk about how fulfilling a contract is never enough, and how the customer must be brought on board, and be part of the decision making all the way.  In this episode, we refer to Kent Beck and Extreme Programming.   About Laurens Bonnema Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in."  You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.  You can also learn more about Laurens company at GladwellAcademy.com.

Retail Transformation Show with Oliver Banks

Many retailers are increasingly talking and thinking about Agile. The pandemic has caused much uncertainty and required businesses to move at pace and remain flexible. So, Agile has become a key focus. But it's also easy to misunderstand and there are plenty of mistakes and pitfalls to avoid too. So, Agile coach and trainer, Laurens Bonnema, joins Oliver Banks to help you understand Agile for retail. The post 116: Understanding Agile appeared first on OB&Co.

ob agile laurens bonnema
Badass Agile
Special Episode – Vasco Duarte, Ryan Ripley, and Chris Williams

Badass Agile

Play Episode Listen Later Dec 25, 2020 51:52


For the holidays, three veteran podcasters came together to talk about the state of agile, and where to focus on the road ahead!  Thanks to Ryan Ripley, host of "Agile For Humans" and co-author of "Fixing Your Scrum", Vasco Duarte of the Scrum Master Toolbox podcast and author of "No Estimates", and Laurens Bonnema for bringing us all together! Ryan Ripley at Agile For Humans (www.agileforhumans.com): Vasco Duarte at Scrum Master Toolbox - (https://scrum-master-toolbox.org): My most sincere thanks to these gentlemen for bringing their world-famous insights to the Badass Agile podcast.  Much thanks and respect for all you do. ***JOIN THE FORGE*** Our online leadership immersion experience is taking names for a December 2020 Cohort. Sign up for more info here: https://badassagile.com/the-forge/****** Don't forget to join us in the Badass Agile Listener Lounge on Facebook for member exclusives, livestreams and previews! https://www.facebook.com/groups/badasslistenerlounge/ We're also on YouTube!  Follow the podcast, enjoy some panel/guest commentary, and get some quick tips and guidance from me: https://www.youtube.com/channel/UCf6I_bii9oUSI8fkN1BOk6g ****** Our mission is to create an elite tribe of leaders who focus on who they need to become in order to lead and inspire, and to be the best agile podcast and resource for effective mindset and leadership game. Contact us (contact@badassagile.com) for elite-level performance and agile coaching, speaking engagements, team-level and executive mindset/agile training, and licensing options for modern, high-impact, bite-sized learning and educational content.

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Badass Agile
Special Episode - Vasco Duarte, Ryan Ripley, and Chris Williams

Badass Agile

Play Episode Listen Later Dec 25, 2020 50:48


For the holidays, three veteran podcasters came together to talk about the state of agile, and where to focus on the road ahead!  Thanks to Ryan Ripley, host of "Agile For Humans" and co-author of "Fixing Your Scrum", Vasco Duarte of the Scrum Master Toolbox podcast and author of "No Estimates", and Laurens Bonnema for bringing us all together! Ryan Ripley at Agile For Humans (www.agileforhumans.com): Vasco Duarte at Scrum Master Toolbox - (https://scrum-master-toolbox.org): My most sincere thanks to these gentlemen for bringing their world-famous insights to the Badass Agile podcast.  Much thanks and respect for all you do. ***JOIN THE FORGE*** Our online leadership immersion experience is taking names for a December 2020 Cohort. Sign up for more info here: https://badassagile.com/the-forge/ ****** Don't forget to join us in the Badass Agile Listener Lounge on Facebook for member exclusives, livestreams and previews! https://www.facebook.com/groups/badasslistenerlounge/ We're also on YouTube!  Follow the podcast, enjoy some panel/guest commentary, and get some quick tips and guidance from me: https://www.youtube.com/channel/UCf6I_bii9oUSI8fkN1BOk6g ****** Our mission is to create an elite tribe of leaders who focus on who they need to become in order to lead and inspire, and to be the best agile podcast and resource for effective mindset and leadership game. Contact us (contact@badassagile.com) for elite-level performance and agile coaching, speaking engagements, team-level and executive mindset/agile training, and licensing options for modern, high-impact, bite-sized learning and educational content.  

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Badass Agile
Special Episode – Vasco Duarte, Ryan Ripley, and Chris Williams

Badass Agile

Play Episode Listen Later Dec 25, 2020 51:52


For the holidays, three veteran podcasters came together to talk about the state of agile, and where to focus on the road ahead!  Thanks to Ryan Ripley, host of "Agile For Humans" and co-author of "Fixing Your Scrum", Vasco Duarte of the Scrum Master Toolbox podcast and author of "No Estimates", and Laurens Bonnema for bringing us all together! Ryan Ripley at Agile For Humans (www.agileforhumans.com): Vasco Duarte at Scrum Master Toolbox - (https://scrum-master-toolbox.org): My most sincere thanks to these gentlemen for bringing their world-famous insights to the Badass Agile podcast.  Much thanks and respect for all you do. ***JOIN THE FORGE*** Our online leadership immersion experience is taking names for a December 2020 Cohort. Sign up for more info here: https://badassagile.com/the-forge/****** Don't forget to join us in the Badass Agile Listener Lounge on Facebook for member exclusives, livestreams and previews! https://www.facebook.com/groups/badasslistenerlounge/ We're also on YouTube!  Follow the podcast, enjoy some panel/guest commentary, and get some quick tips and guidance from me: https://www.youtube.com/channel/UCf6I_bii9oUSI8fkN1BOk6g ****** Our mission is to create an elite tribe of leaders who focus on who they need to become in order to lead and inspire, and to be the best agile podcast and resource for effective mindset and leadership game. Contact us (contact@badassagile.com) for elite-level performance and agile coaching, speaking engagements, team-level and executive mindset/agile training, and licensing options for modern, high-impact, bite-sized learning and educational content.

cohorts chris williams noestimates ryan ripley vasco duarte laurens bonnema scrum master toolbox
De Toekomst van Organisaties
Al 100 keer de Toekomst met gast Laurens Bonnema

De Toekomst van Organisaties

Play Episode Listen Later Oct 22, 2020 66:30


Al 100! Tijd om het een klein beetje te vieren. Bijna twee jaar geleden vroegen we ons af hoe de toekomst van organisaties en werk eruit ziet. Inmiddels zijn we in wat toen nog de toekomst was. We kijken terug en een beetje vooruit naar wat 100 podcasts ons gebracht heeft. En gelukkig was vriend van de show en tevens de man achter onze leader bereid dit met ons te vieren, dus we hebben Laurens te gast in de uitzending. Ook voor de volgende 100 afleveringen zijn we erg geïnteresseerd in feedback, vragen of ideëen. Je kunt ons benaderen via: Roel@detoekomstvanorganisaties.nl  Just@detoekomstvanorganisaties.nl Of via 06-12701281 (Roel) en 06-17376146 (Just)

Sketchnote Army Podcast
Laurens Bonnema - SE06 / EP03

Sketchnote Army Podcast

Play Episode Listen Later May 22, 2019 46:00


Another episode of the Sketchnote Army Podcast from the International Sketchnote Camp 2018 in Lisbon, Portugal. This time Mike is joined by Laurens Bonnema, an agile management consultant from Daudref in the Netherlands. Laurens shares a preview of his talk from the International Sketchnote camp. Learn to charge what you're worth! SPONSORED BY The Sketchnote workshop. A full-day hands-on training that expands your teams creative thinking. Mike Rohde, the creator of Sketchnoting, will guide your team through practical activities to expand their creativity. Find out more at Sketchnoteworkshop.com SUBSCRIBE ON ITUNES: You can subscribe to the podcast through iTunes - https://itunes.apple.com/us/podcast/sketchnote-army-podcast/id1111996778 RUNNING ORDER Intro Who is Laurens? Learning the hard way Setting a day rate that was still too low Double your rate and a ludicrous amount The sport of sales Value based pricing Clients who ask more, delivering more Referring poor fit clients You are not an expense, you provide value” Questions when assessing clients Culture and pricing 3 tips Tools Outro THREE TIPS Stop quoting a price don't ask for a budget demand a conversation regarding client fit and value TOOLS Leuchttrum 1917 notebooks - https://www.leuchtturm1917.us/notebooks/ Pigma Micron (0.3 and 1mm) - https://www.pigmamicron.com Neuland fine ones (brand colour) - https://eu.neuland.com/markers-more/neuland-markers/neuland-fineone-fineliner-0.8-mm-single-colours.html iPad Pro - https://www.apple.com/shop/buy-ipad/ipad-pro Concepts - https://concepts.app/en/ Adobe Illustrator - https://www.adobe.com/products/illustrator.html Workvisual - https://itunes.apple.com/us/app/workvisual-app/id988018129?mt=8 LINKS Laurens' website - https://bonnema.ink Laurens' Twitter - https://twitter.com/laurensbonnema Agile management - https://www.apm.org.uk/resources/find-a-resource/agile-project-management/ Xebia Training - https://training.xebia.com/trainers/laurens-bonnema Chris Drucker of YOUprener - https://www.chrisducker.com Value based pricing - https://seanwes.com/price-with-confidence/ Sean McCabe - https://seanwes.com Calculated Industries 8120 Plug Mark Drywall Electrical Box Cutout Locator - https://www.amazon.com/gp/product/B01G35J0SS/ Scarcity Mindset - https://www.psychologytoday.com/intl/blog/science-choice/201504/the-scarcity-mindset Haggling - https://en.wikipedia.org/wiki/Bargaining CREDITS Producer: Jon Schiedermayer Show Notes: Chris Wilson SUPPORT THE PODCAST To support the creation, production and hosting of the Sketchnote Army and Sketchnote Army Podcast, buy one of Mike Rohde's books and use code ROHDE40 at Peachpit.com for 40% off! http://rohdesign.com/handbook/ http://rohdesign.com/workbook/ PAST PODCAST SEASONS Season 1 - https://soundcloud.com/sketchnote-army-podcast/sets/sketchnote-army-podcast-se1 Season 2 - https://soundcloud.com/sketchnote-army-podcast/sets/sketchnote-army-podcast-se2 Season 3 - https://soundcloud.com/sketchnote-army-podcast/sets/sketchnote-army-podcast-se3 Season 4 - https://soundcloud.com/sketchnote-army-podcast/sets/sketchnote-army-podcast-se4 Season 5 - https://soundcloud.com/sketchnote-army-podcast/sets/sketchnote-army-podcast-se5

Agile Leadership
Ron Eringa & Laurens Bonnema

Agile Leadership

Play Episode Listen Later Feb 1, 2018 24:53


A show about Agile leadership as seen through the eyes of experienced practitioners. The hosts, Ron Eringa and Laurens Bonnema, interview Agile leaders to highlight their unique take on Agile leadership.

agile laurens bonnema
Ask Win
Laurens Bonnema E: 38 S: 5

Ask Win

Play Episode Listen Later Aug 2, 2017 28:19


Butterflies of Wisdom is a podcast where we want to share your story. We want to share your knowledge if you have a small business if you are an author or a Doctor, or whatever you are. With a disability or not, we want to share your story to inspire others. To learn more about Butterflies of Wisdom visit http://butterfliesofwisdom.weebly.com/ Be sure to FOLLOW this program https://itunes.apple.com/us/podcast/wins-women-of-wisdom/id1060801905. To find out more about Challenge Aspen go to https://challengeaspen.org. To find out how Win walk and about Ekso go tohttp://www.bridgingbionics.org/, or email Amanda Boxtel atamanda@bridgingbionics.org.   On Butterflies of Wisdom today, Best-Selling Author, Win C welcomes Laurens Bonnema. Laurens is an Agile Management Consultant with Xebia and an expert in sustainably aligning business and IT to improve the results of IT projects. Laurens also helps people (re)learn how to visualize their ideas through sketching, graphic recording, and videoscribing so they can communicate those ideas more effectively, help each other to solve problems, and have lots of fun. To learn more about Laurens visit https://bonnema.ink/. To learn more about Win Kelly Charles visithttps://wincharles.wix.com/win-charles. To follow Win on Twitter go to @winkellycharles. To follow Win on Instagram go to winkcharles. To follow Win on Snapchat go to Wcharles422. To see Win's art go to https://fineartamerica.com/profiles/2-win-charles.html. "Books for Books," you buy Win's books so she can purchase books for school. "Getting through school is a 'win' for her fans and a 'win' for her." Universities hoping to sway millennials create startup incubators to boost college entrepreneurs CNBC. Universities, hoping to attract millennials, are increasingly opening innovation hubs for young entrepreneurs. Read the full story at https://apple.news/Athi2AigMQ42oxyJWkJagtw. Please send feedback to Win by email her atwinwwow@gmail.com, or go to http://survey.libsyn.com/winwisdom andhttp://survey.libsyn.com/thebutterfly. To be on the show please fill out the intake athttp://bit.ly/bow2017. Butterflies of Wisdom sponsored by Kittr a new social media tool that is bringing about new ways of posting on Twitter. It's fun, full of free content you can use, helps you schedule at the best times, is easy to use, and it will help you get more followers. Visit Kittr at gokittr.com. This is a 20% off code forwww.gracedbygrit.com. The code will be XOBUTTERFLIES. If you would like to support Butterflies of Wisdom go to https://www.patreon.com/wcharles. If you want to check out what Win’s friend, Dannidoll, is doing (a.k.a. Dannielle) go tohttps://www.facebook.com/dannidolltheragdollclown/?notif_t=page_invite_accepted¬if_id=1492366163404241. To learn more about Danielle visithttp://www.dancanshred.com. For iOS 11 update: https://www.youtube.com/embed/HNupFUYqcRY. To learn about the magic of Siri go to https://www.udemy.com/writing-a-book-using-siri/?utm_campaign=email&utm_source=sendgrid.com&utm_medium=email. If you want to donate Butterflies of Wisdom, please send a PayPal donation to aspenrosearts@gmail.com oraspenwin@gmail.com. Please donate to Challenge Aspen or the Bridging Bionics Foundation. Please send a check in the mail so 100% goes to Bridging Bionics Foundation.    In the Memo section have people write: In honor of Win Charles. Please donate to the charity of your choice thank you in advance, Win.   Send to:   Challenge Aspen PO Box 6639 Snowmass Village, CO 81615 Or donate online at https://challengeaspen.org.   Bridging Bionics Foundation  PO Box 3767 Basalt, CO 81621   Thank you Win

books wisdom doctors ios snapchat paypal butterflies best selling authors cnbc siri universities memo laurens po box basalt dannielle win charles win kelly charles xebia ekso laurens bonnema challenge aspen amanda boxtel bridging bionics foundation
Ondernemerspassie
53: Sketchnoting. De toekomst van aantekeningen maken met Laurens Bonnema.

Ondernemerspassie

Play Episode Listen Later Oct 11, 2016 16:00


Geen saaie teksten meer die niemand leest, maar sprekende beelden waar iedereen enthousiast over wordt. Laurens Bonnema van Bonnema.ink heeft een ware passie voor Sketchnoting. Nooit van gehoord zeg je? Het is een speciale manier voor het maken van aantekeningen. Door het gebruik van tekeningen worden ideeën veel duidelijker gecommuniceerd en blijft de informatie ook veel […]

Christian CEO Podcast with Kelly Baader
Laurens Bonnema | Visual Note Taking for Business Communication

Christian CEO Podcast with Kelly Baader

Play Episode Listen Later Sep 5, 2016 19:42


#8: I remember when I was a little girl, I love drawing on the chalk boards, or whatever paper and markers I could get the hold of, and just let my imagination flow. However, since the Powerpoint entered to my former corporate life, I found myself couldn’t draw a thing anymore. Funny thing is nowadays many corporations would hire Sketch- noting experts to come to their organizations to “doodle out” their process & procedures, or whatever their next goal-setting as a team. As the result has been proven as stunningly effective especially in business communication. Today our guest does just that, and super good at it. Not only for corporations, also for entrepreneurs just like you and me. His name is Laurens Bonnema. I met Laurens in New Media Europe conference in Sept. 2015. Many of attendants were surprised by the natural beauty of his sketch notes from the event. Why I said natural beauty, well, you got to listen further to figure it out, and WHY it’s probably the most powerful branding strategy for your business. His official bio: Laurens is an Agile Management Consultant and an expert in sustainably aligning business and IT to improve the results of IT projects. And he helps people (re)learn how to visualize their ideas through sketch-noting and graphic recording so they can communicate those ideas more effectively, help each other to solve problems, and have lots of fun. Now, let’s chat with Laurens. Key Lessons: How entrepreneurs can use sketch-noting to convey their message in a powerful way. The best way to learn sketch-noting. The best branding strategy for your business Important Links & Mentions in this episode: Rachel Smith's TEDx talk:  https://youtu.be/3tJPeumHNLY (https://youtu.be/3tJPeumHNLY) Mike Rohde's Sketchnote Army:  http://sketchnotearmy.com (http://sketchnotearmy.com/) Doug Neill's Verbal to Visual:  https://youtu.be/AORR9Ud2vsI (https://youtu.be/AORR9Ud2vsI) Sarah Williams' videoscribes:  https://www.youtube.com/playlist?list=PLNTMrEE34TtCeZ5Nb_MjMetvGp-xRF4Nk (https://www.youtube.com/playlist?list=PLNTMrEE34TtCeZ5Nb_MjMetvGp-xRF4Nk) Laurens' website: https://bonnema.ink (https://bonnema.ink/)

New Media Europe Show
NMEU 16 – Laurens Bonnema – Achieving Work-Life Balance

New Media Europe Show

Play Episode Listen Later Jul 20, 2015 19:22


Laurens Bonnema talks about work life balance and how it has evolved into work life swirling for him as he mixes up work and hobbies in his everyday life. The post NMEU 16 – Laurens Bonnema – Achieving Work-Life Balance appeared first on New Media Europe.