Podcasts about management consultants

Despite persistent obstacles—from intergenerational pay inequity and earning just 63.7 cents for every dollar made by a white guy for the same work, to constant surveillance and doubt—Black women consistently excel in their chosen fields and rise to leadership positions. In this episode, we're joined by powerful Black women in leadership to discuss the glass ceilings, glass cliffs, pink ghettos, and other obstacles they've faced—and the strategies they've used to triumph against the odds.Joining me to discuss these crucial issues are our very special guests: Verna Williams: Verna Williams is the CEO of Equal Justice Works. In her role as CEO, Verna has continued to advance the mission of Equal Justice Works to create opportunities for leaders to transform their passion for equal justice into a lifelong commitment to public service. Verna previously served as the dean of the University of Cincinnati College of Law, and founded and co-directed the Judge Nathaniel Jones Center for Race, Gender, and Social Justice at the University of Cincinnati. She was also the vice president and director of educational opportunities at the National Women's Law Center, where she focused on gender disparity in education.Lynell Cadray: Lynell Cadray is University Ombuds and Senior Adviser to the President at Emory University. Since arriving at Emory in 1994, Cadray has served in numerous roles, including vice provost of equity and inclusion; associate dean of enrollment and student services and chief diversity officer at Nell Hodgson Woodruff School of Nursing; and dean of admission and financial aid and chief diversity officer at Emory University School of Law. Dr. Rachel Westerfield: Dr. Rachel Westerfield is the Director of Solution Design at Slack. Dr. Westerfield's Professional Services team is responsible for driving digital growth and large-scale, enterprise-wide transformation for Slack's most complex and strategic customers across industries on a global scale. Before joining Slack in 2019, she was a Strategy and Business Process Transformation leader at Accenture and a Management Consultant in Organizational Leadership and Development at Nestle Purina.Check out this episode's landing page at MsMagazine.com for a full transcript, links to articles referenced in this episode, further reading and ways to take action.Support the show

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This was new territory for me. It turns out that so many of the things that so many of the things taught in business school and sales workshops throughout that industry had their origins in the innovations that Mike brought to the industry. Before Mike's work, sales was always seen as "pitching products." Mike simple yet profound  innovation flipped that approach onto its head - successful sellers don't move products, they solve industry problems by helping workers find solutions.Mike Bosworth is well known throughout the business sales world as a trainer, speaker, and the author of best selling sales books Solution Selling: Creating Buyers in Difficult Selling Markets (McGraw-Hill, 1993), What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story (McGraw-Hill, 2011) and co-author of CustomerCentric Selling (McGraw-Hill, 2003). Mike founded and grew one of the most successful virtual businesses in the B2B arena. After 10 years with Xerox Computer Services and one year with a software start-up, he founded Solution Selling® in 1983, began adding licensing his intellectual property to affiliates in 1988 and by the time he sold it in 1999, over 50 affiliates were contributing royalty income in excess of $2.8M annually. Mike began building Story Leaders™ as a framework for building emotional connection in 2008 and published a new book, What Great Salespeople Do, the Science of Selling Through Emotional Connection and the Power of Story in January, 2012. In January 2013, Mike founded Mike Bosworth Leadership. MBL currently has eight affiliates who sell and deliver his Story Seekers™ workshops.Bosworth has a degree in Business Management and Marketing from California State Polytechnic University. In addition to his keynote speaking for professional associations and major corporations, he has been a featured lecturer at the Stanford Graduate School of Business, The Stanford Program on Market Strategy for Technology-Based Companies, The American Marketing Association Customer Message Management Forums, The Anderson School Of Management At UCLA, the Paul Merage School of Business at UC Irvine, The University of Connecticut and Rollins College to name a few. He is certified (CMC) by the Institute of Management Consultants. Michael T. Bosworth is a cofounder of CustomerCentric Systems®, LLC. He has assisted clients in improving sales effectiveness and shaping customer experience since 1983

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.Meet Vivek JoshiVivek is the founder and CEO of Entytle, a provider of Installed Base Intelligence solutions to Original Equipment Manufacturers. He has extensive leadership experience in various industries, spanning diversified industrial manufacturing, healthcare, high technology and private equity. He previously was founder and CEO of LumaSense Technologies Inc., an Operating Partner at Shah Capital Partners, and Senior Vice President of Marketing for Sun Services, a $3.6 billion division of Sun Microsystems. He also served at Webvan as Vice-President of Program Operation; at GE Transportation as General Manager, Off Highway/Transit Systems; at GE Corporate as Manager of Corporate Initiatives; at Booz Allen & Hamilton as a Management Consultant; and at Johnson & Johnson in an operations role. Vivek has an M.S. in Chemical Engineering and an M.B.A. from the Darden School of Business at the University of Virginia, Charlottesville and a B.Tech in Chemical Engineering from IIT, Mumbai.Connect with Vivek!Entytlevivek.joshi@entytle.com LinkedInAftermarket Champions PodcastLinksKirin Holdings will begin online sales of "Electric Salt Spoon", a spoon that uses electricity to enhance salty and umami tasteHighlights00:00 Fun Team Question: What's Your Career Theme Song?01:55 Introducing Our Guest: Vivek Joshi04:58 Vivek's Journey in Manufacturing08:50 The Impact of Key Mentors11:10 Why Entrepreneurship?13:03 The Importance of Aftermarket Services16:28 I Just Learned That: Fascinating Insights21:31 Addressing the Labor Crisis in Manufacturing24:49 Conclusion and Contact InformationConnect with the Broads!Connect with Lori on LinkedIn and visit www.keystoneclick.com for your strategic digital marketing needs! Connect with Kris on LinkedIn and visit www.genalpha.com for OEM and aftermarket digital solutions!Connect with Erin on LinkedIn!

In this episode, Winston Brady and Marc Fusco discuss the joys of teaching middle school and studying astronomy.Mr. Fusco currently teaches Junior High History and Trivium at Thales Academy Raleigh, where he shares his love of classical education, literature, and history with his students, and he also is an Assistant Varsity Soccer Coach at Thales Academy Rolesville JH/HS. He enjoys playing music, playing soccer, building rockets, studying history, and learning.After graduate school, Mr. Fusco worked as a Management Consultant and business owner 15+ years, and most recently, worked at NASA for 10 years before coming to Thales Academy. In the episode, Winston asks Marc about star nurseries, spiral arms, and galactic clusters, among many other topics. Mr. Fusco received a B.A. and an M.A. in Medieval and Renaissance Literature and History from Arizona State University, an M.S. in Space Science from the University of North Dakota, attended Cambridge University in the UK, and was a doctoral fellow in Medieval and Renaissance Literature at The University of North Carolina at Chapel Hill. He teaches History at Thales Academy Raleigh and is an Assistant Varsity Soccer Coach at Thales Academy Rolesville JH/HS.

Lee reflects on the journey of creating the podcast over the past six years and 330 episodes. He expresses deep gratitude for the impact the podcast has had on both his life and the lives of listeners, sharing how it has fostered connections and personal growth. Lee announces the conclusion of the Business Problem Solved podcast, not as an end to his podcasting journey, but as a transition to a new venture: The People Puzzle Podcast, which will align with his upcoming book, "The People Puzzle." This new podcast will focus on four key themes: alignment, relationships, feelings, and leadership, aiming to provide targeted support and insights for listeners. Lee encourages his audience to stay subscribed for this exciting new chapter while expressing his heartfelt thanks for their support throughout the years. KEY TAKEAWAYS Transition to a New Podcast: The Business Problem Solved podcast will be concluding, but a new podcast titled The People Puzzle Podcast will be launched, focusing on themes related to the speaker's upcoming book. Focus on Key Themes: The new podcast will explore four main themes: alignment, relationships, feelings, and leadership, which are referred to as the four pieces of The People Puzzle. Personal Reflection and Growth: The podcasting journey has been a deeply reflective and humbling experience, providing valuable insights and personal growth over the past six years and 330 episodes. Gratitude for Audience Engagement: There is a strong appreciation for the audience's support, including their messages and feedback, which have contributed to the speaker's learning and connection with others. Anticipation for Future Content: Listeners are encouraged to stay subscribed to the current podcast feed, as they will automatically receive the new content when it launches, ensuring continuity in the speaker's message and mission. BEST MOMENTS "This process of recording this podcast has been the most reflective, insightful experience that I've ever had." "I've decided to stop recording the Business Problem Solved podcast for a few reasons." "I want to impact and help more people because I want to really double down on what's important to me." "The new podcast is going to be called The People Puzzle Podcast, because the book is called The People Puzzle." "Thank you from the bottom of my heart for just everything that this podcast has enabled and provided for me." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

With an undergraduate degree from New York University and an MBA from Harvard Business School, Jon Malankar joined the Boston Consulting Group (BCG) in 2018. He climbed the corporate ladder at this top managment consulting firm and became a partner in his mid-30s. But the bureaucratic burden of working for a large consulting firm with Fortune 100 clients and a strong desire to be more plugged in to his local community ("I felt like a nomad in my hometown"), Jon yearned to be his own boss. After a year of exploration, he opted to become a Mr. Handyman franchise owner in Long Branch, New Jersey. Despite no experience in home repair work, Jon is successfully managing four teams of repair professionals. According to Jon, "Owning a very local, present, visible, tangible small business really filled up the scorecard for me."

Hello Redlo Women!Want to learn how to use AI & technology to automate and grow your biz?We dive into this and more! Meet Phyllis Winters! With over 30 years of experience as an IT Consultant, Management Consultant, CPA and AI & Automation Strategist, she has worked in many industries solving business and tech problems for clients.Now she helps consultants, entrepreneurs & coaches who are ready to level up to group coaching, memberships and evergreen to expand their reach and increase their income, while saving time, using AI & Automation strategies.Connect with Phyllis on LinkedInBook a Zen Tech Checkup callClick here to get the Custom GPTs for Beginners trainingCONNECT WITH TERRISPEAK COURSEGet Terri's book, Step Forward book Keep Stepping Forward!Terri

It's time for another CX Pulse Check to discuss current events and innovations in CX. In this illuminating conversation with Enrique Rubio, Founder at Hacking HR and Head of Global Community at Transform, and our host Jeannie Walters, we uncover how innovative organizations are finally bridging this gap through strategic use of data and technology.Fresh from their encounters at Qualtrics' X4 conference, Enrique and Jeannie explore how our experiences as consumers now directly shape our expectations as employees. They examine Apple's $500 billion US investment through this lens, discussing not just the business implications but what it means for talent development and organizational design. The conversation turns to Ford's data-driven approach to employee experience, revealing how established companies with strong legacies can use analytics to understand workforce needs around career development and digital readiness. Perhaps most provocatively, they challenge prevailing wisdom about remote work.Discover how connecting the dots between customer and employee experience can create competitive advantage where expectations are constantly evolving.About Enrique Rubio:Enrique is an HR, Tech and Future of Work expert, keynote speaker and founder of global communities. Enrique is currently an advisor to the community he built, Hacking HR, a global learning community operating at the intersection of future of work, technology, business and organizations, with thousands of members of all over the world; and the Head of Global Community at Transform, building a global community of local chapters covering every major city and region in the world. Enrique is one of the top 100 HR global influencers. He was the founder and CEO at Management Consultants, a firmed specialized in Human Resources in Venezuela. Before Management Consultants, Enrique worked in the telecommunications sector as a Senior Project Engineer for Telefonica and several other companies in the early to mid-2000s. Enrique is a guest author in several blogs about innovation, management and human resources. Most recently Enrique worked as an advisor to the Chief Human Resources Officer at the Inter-American Development Bank. Enrique frequently speaks about topics ranging from DEIB, future of work, HR strategy, employee experience, technology, among others. Additionally, Enrique designs hundreds of learning programs for the HR community in the form of events and short-term programs. Enrique is a Fulbright Scholar, and Electronic Engineer with an Executive Master's in Public Administration from Maxwell School at Syracuse University.Follow Enrique on...LinkedIn: https://www.linkedin.com/in/rubioenrique/ Articles Mentioned:Apple's $500 billion U.S. investment: What HR leaders need to know (HR Executive)Ford's data-driven approach to Employee Experience (Diginomica)Resources Mentioned:Experience Investigators -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss the responsibilities of a management consultant, how they should act and how they manage certain kinds of situations. We also cover the type of jobs that management consultants do and the skills they need.   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Episode #151: Fresh off the whirlwind of a 16-day spring break adventure with my kids, I've emerged with a treasure trove of travel insights that promise to transform your family vacation experiences. Picture this: a last-minute decision to head to the JW Marriott Desert Springs in Phoenix, a hotel that came highly recommended by a friend. In navigating the chaos of high-season travel and family logistics, I've discovered that sometimes, cutting a trip short can actually enhance the joy and leave everyone wanting more. My years of globetrotting as a management consultant have truly shaped my approach to making family travel less about stress and more about seamless fun. Our stay at the luxury hotel was a blend of opulence and a few quirky setbacks. Imagine arriving at a vast multi-wing property, only to be greeted by the scent of smoke and a missing concierge. Yet, the allure of an upgraded suite and the joy it brought to my family of five quickly overshadowed these hiccups. With a lazy river and several pools, the hotel was a haven for our kids, even as we tackled the challenges of managing a toddler who needed floaties. From mastering the art of carrying large rafts on water slides to embracing the minor logistics of kid-friendly travel, there was plenty of fun to be had and stories to share. This episode is more than just tales of poolside escapades. Join me as I recount memorable moments like a spontaneous airport lounge upgrade and a kind stranger's compliment that moved me to tears. From unexpected adventures with a double ear infection to humorous encounters in airport lounges, this trip was a tapestry of family fun and learning. As we wrap up, I'm thrilled to introduce new segments focused on delivering consistent and engaging content, and I'm incredibly grateful for your support on this journey. For more stories and updates, follow Iconic Nation Media on social media, and stay tuned for our next conversation! Chapters:  (00:00) Travel Tips for Stress-Free Family Vacations (11:00) Luxury Hotel Stay With Family Fun (21:32) Spring Break Adventures and Family Fun (31:52) Engaging New Segments in Show Follow Kimberly on Instagram and TikTok @kimberlylovi or @iconicnationmedia

Lee talks about the dynamics of high performing teams, challenging the common saying, "there's no I in team." He emphasises the importance of recognising individual differences within a team, including diverse perspectives, communication styles, and motivations. Lee discusses how understanding these differences can enhance team collaboration and performance. He introduces the concept of the four C's of human relationships—connect, converse, collaborate, and celebrate—and highlights the significance of aligning intentions in conversations. By fostering deeper connections and being aware of individual needs, leaders can create an environment where team members feel valued and motivated to achieve collective goals. Tune in for practical insights on building effective teams and enhancing interpersonal relationships in the workplace. KEY TAKEAWAYS Embrace Individual Differences: High performing teams are composed of diverse individuals with varying perspectives, experiences, and communication styles. Recognising and understanding these differences is crucial for team success. The Four C's of Human Relationships: Building strong relationships involves a cyclical process of connecting, conversing, collaborating, and celebrating. Finding common ground is essential for deeper engagement and rapport. Motivation and Communication Styles: People are motivated differently—some move away from pain while others move towards pleasure. Understanding these motivations, along with individual communication preferences, can enhance team dynamics and effectiveness. Aligning Intent in Conversations: In interactions, it's important to align your intent with the other person's needs, whether they seek help, support, or simply want to be heard. Misalignment can lead to conflict and misunderstandings. Vulnerability and Leadership: Effective leadership may require being vulnerable and showing care for team members. Leaders should also be mindful of their own communication styles and adapt to better connect with their team. BEST MOMENTS "There is no I in team... However, to create a team, it is important that you recognize it is made up of a lot of eyes, a lot of individuals." "If you can understand which is the dominant preference of each person, then that allows you to change your conversation style." "We need to connect. We need to understand ourselves and understand others." "The way that we connect is we find things in common, which requires us to ask better questions." "If the other person wants to be heard, then you need to listen." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee explores the dynamics of high performing teams, challenging the common saying, "there's no I in team." He emphasises the importance of recognising individual differences within a team, including diverse perspectives, communication styles, and motivations. Lee discusses how understanding these differences can enhance team collaboration and performance. He introduces the concept of the four C's of human relationships—connect, converse, collaborate, and celebrate—and highlights the significance of aligning intentions in conversations. By fostering deeper connections and being aware of individual needs, leaders can create an environment where team members feel valued and motivated to achieve collective goals. KEY TAKEAWAYS Embrace Individual Differences: High performing teams are composed of diverse individuals with varying perspectives, experiences, and communication styles. Recognising and understanding these differences is crucial for team success. The Four C's of Human Relationships: Building strong relationships involves a cyclical process of connecting, conversing, collaborating, and celebrating. Finding common ground is essential for deeper engagement and rapport. Motivation and Communication Styles: People are motivated differently—some move away from pain while others move towards pleasure. Understanding these motivations, along with individual communication preferences, can enhance team dynamics and effectiveness. Aligning Intent in Conversations: In interactions, it's important to align your intent with the other person's needs, whether they seek help, support, or simply want to be heard. Misalignment can lead to conflict and misunderstandings. Vulnerability and Leadership: Effective leadership may require being vulnerable and showing care for team members. Leaders should also be mindful of their own communication styles and adapt to better connect with their team. BEST MOMENTS "There is no I in team... However, to create a team, it is important that you recognise it is made up of a lot of eyes, a lot of individuals." "If you can understand which is the dominant preference of each person, then that allows you to change your conversation style." "We need to connect. We need to understand ourselves and understand others." "The way that we connect is we find things in common, which requires us to ask better questions." "If the other person wants to be heard, then you need to listen." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

It's 2025 and we're ready to close the technology skills gap and support women in tech! According to a report from the (US) National Center for Science and Engineering Statistics, women comprise only 35% of STEM professionals.  In this episode, we chat with two amazing women in technology: Ashlyn Dumaw and Ashley Masters. Ashlyn is a senior at Cornell University studying chemical engineering with a concentration in fiber science. She's passionate about the intersection of STEM and design, or the combination of technicality and creativity. Following her graduation in May, she will be working as a Management Consultant with Qral Group, guiding pharmaceutical and biotechnology companies through their product life cycle and business challenges.  Ashley has worked at Microsoft for nearly five years and is currently focused on driving Copilot Adoption for Business Users by meeting them where they are, on Instagram & LinkedIn. She completed her MBA in Finance from WSU in 2023 and her undergraduate degree in Finance & Economics in 2020 from CWU.   Ashlyn and Ashley discuss how they decided to pursue technological careers, and career tips they have for their fellow female techies and their educators. Plus, they share their experiences with Microsoft Office Specialist certification and how getting certified prepared them for educational and career opportunities they never thought possible.  This episode was pulled from a recent CERTIFIED Academy webinar. Join us for future CERTIFIED Academy sessions: https://certiport.pearsonvue.com/Blog/2025/January/Join-us-for-CERTIFIED-Academy-2025.  Connect with other tech educators in our CERTIFIED Educator Community here: https://www.linkedin.com/groups/8958289/.  Don't miss your chance to register for our annual CERTIFIED Educator's Conference here: https://certified.certiport.com/.  

Lee talks about the critical factors that contribute to career success, encapsulated in the concept of PI: Performance, Image, and Exposure. Lee emphasises that while performance accounts for only 10% of success, image and exposure play significantly larger roles, at 30% and 60% respectively. He discusses the importance of personal, product, and professional branding, urging listeners to consider how they present themselves and their teams. Through real-world examples and insights from conversations with change practitioners, Lee highlights the necessity of aligning branding efforts and increasing visibility to foster trust and credibility within organisations. This episode serves as a guide for individuals and teams looking to enhance their impact and recognition in their professional environments. KEY TAKEAWAYS Understanding PI for Career Success: Career success is influenced by three factors: Performance (10%), Image (30%), and Exposure (60%). While performance is essential, image and exposure play a more significant role in how individuals are perceived and recognised in their careers. Three Brand Perspectives: When considering career and team success, it's important to evaluate from three brand perspectives: personal brand (individuals), product brand (the services or products offered), and professional brand (the team or organisation). Each aspect should align to create a cohesive identity. Authenticity in Exposure: Exposure should be authentic to the individual or team. Engaging in social media or other platforms should reflect one's true self rather than conforming to external expectations. There are various ways to increase exposure that align with personal values. Building Trust through Reliability and Credibility: Trust is built through demonstrating reliability (performance), credibility (image), and intimacy (exposure). Ensuring that these elements are present can enhance relationships and foster a positive reputation within an organisation. Importance of Branding and Communication: Change teams should actively manage their image and exposure. This includes having a clear team identity, consistent branding, and effective communication strategies to ensure that their contributions are recognised and valued within the organisation. BEST MOMENTS "10% of career success is down to performance, 30% down to the image that you have, and 60% down to your exposure." "You need to think about performance, image, and exposure to ensure that many people have an opportunity to understand who you are, how you help, and what you do." "Far too many change people believe that just by doing a good job, people will recognise what they're doing. But unfortunately, that doesn't work." "If you can get others to build connection with you first, then you've got a far greater chance of having a successful change team." "You want to make the team stand the test of time, and it comes down to not just doing a good job." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

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Jonathan Tuteur is an Executive Coach, Facilitator, Speaker, Author, and Management Consultant with over 25 years of experience working across numerous industries. Jon's executive coaching work focuses on helping individuals and groups optimize their performance, enhance their mindset, and achieve their potential. How have your life experiences informed how you work with your clients? What is your approach to making difficult decisions? How do you find your motivation and purpose and inspire others to find theirs? How do you practice empathy with clients whose views, backgrounds, experiences, etc. are vastly different than yours? Jonathan Tuteur Jonathan Tuteur is an Executive Coach, Facilitator, Speaker, Author, and Management Consultant with over 25 years of experience working across numerous industries including Financial Services, Hospitality, U.S. Federal Government, State & Local Government, Nonprofit, Higher Education, Retail, Healthcare, Real Estate,  Tech, and Consulting. Jon's executive coaching work focuses on helping individuals and groups optimize their performance, enhance their mindset, and achieve their potential. He has held senior leadership positions at multiple consulting firms including Accenture. Jon's consulting work focuses on various organizational challenges such as employee learning & development, change management, growth & organizational strategy, and employee & organizational behavior. He facilitates training sessions and workshops for his clients on various topics including emotional intelligence, conflict resolution, leadership, and communication. His experience also includes extensive global travel across five continents supporting large scale change initiatives for various clients. Excellent Executive Coaching Podcast If you have enjoyed this episode, subscribe to our podcast on iTunes. We would love for you to leave a review. The EEC podcasts are sponsored by MKB Excellent Executive Coaching that helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC to reach your goals. Your host is Dr. Katrina Burrus, MCC, founder and general manager of Excellent Executive Coaching a company that specializes in leadership development.

Lee wraps up the "Big Picture, Big Insights" series, which synthesises the voices of 5,000 individuals from 10 UK organisations to uncover what drives, hinders, and empowers them in achieving their company vision. Lee discusses the final three key themes: culture and morale, communication and collaboration, and work environment and resources. He emphasises the importance of fostering an engaged workforce, transparent communication, and a supportive work environment to enhance employee well-being and productivity. Listeners are encouraged to reflect on their organisational culture, ask targeted questions, and take actionable steps to create a thriving workplace. The episode concludes with an invitation to download the comprehensive insights document and reach out for further engagement. KEY TAKEAWAYS Understanding Culture and Morale: Organisations should focus on transforming their culture from disengaged to empowered by removing negative elements such as low morale and lack of recognition, while fostering a culture of respect, continuous learning, and appreciation. Enhancing Communication and Collaboration: To shift from chaos to clarity, organisations need to eliminate delayed responses and fragmented updates. Implementing structured communication frameworks and maintaining open channels can significantly improve team interactions and information flow. Improving Work Environment and Resources: A well-designed work environment is crucial for employee well-being and productivity. Organisations should prioritise modern resources, ergonomic workspaces, and mental health support to create a balanced and supportive atmosphere. Asking the Right Questions: Leaders are encouraged to engage with their teams by asking targeted questions related to the six key themes identified (systems and processes, people and teams, leadership and strategy, culture and morale, communication and collaboration, work environment and resources) to gather insights and drive improvement. Taking Action on Insights: Gathering feedback is only the first step; organisations must listen to the responses and take actionable steps to address identified challenges. This proactive approach is essential for fostering a high-performance culture and empowering employees. BEST MOMENTS "A negative or stagnant work culture can drain motivation, lower productivity and lead to disengagement." "We want to shift from disengagement to empowerment, from unrecognised effort to visible appreciation." "To create a transparent, efficient communication culture, organisations must implement a clear and structured communication framework." "When employees lack the right tools and support, organisations face remote working inefficiencies." "The journey to high performance requires addressing inhibitors, enhancing enablers and reinforcing strengths." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

As we continue to celebrate amazing women for Women's History Month, we invite back Dr. LaToya René Robertson, Associate Director of Community Values and Student Conduct at Denison University in Granville, Ohio. Dr. Robertson is working on the second edition to her popular book, “The College Cheat Sheet”. She shares how she helps students navigate conflicts on campus, while helping them manage personal accountability. Dr. Robertson is also a Management Consultant, who facilitates a Music Business Essentials course. Find out how to create, protect and monetize your creativity as you consider a career pursuit in entrepreneurship.⁠ ⁠ Dr. Robertson completed both her Doctorate of Philosophy and MA in Educational Leadership & Policy Studies at the University of Massachusetts Dartmouth. She received her Bachelor of Arts in Music Business at Methodist University in Fayetteville, North Carolina. As an author, implicit bias researcher, businesswoman, and educator, Dr. Robertson's background is filled with unique and seemingly unrelated experiences; however, each experience perfectly feeds into her ability to effectively educate and consult. She has spoken at a TEDx Conference, the NASPA Multicultural Institute, contributed to virtual panels regarding equity, and the Hawai'i International Conference of Education. Her work with universities and private companies has helped to close gaps in inefficient operations, increased retention, and create solutions that engaged with all stakeholders. To learn more about her work, connect with her on IG @iamlatoyarene, @thecollegecheatsheet or visit her on LinkedIn.

Lee continues the discussion on "Big Picture, Big Insights," focusing on two critical themes: people and teams, and leadership and strategy. Drawing insights from 5,000 voices across 10 UK organisations, Lee explores the barriers to achieving business vision from an internal perspective. He highlights the importance of fostering collaboration, psychological safety, and inclusivity within teams while addressing the detrimental effects of silos and poor communication. Additionally, Lee emphasises the need for visible and engaged leadership that aligns with strategic goals to build trust and clarity. Listeners are encouraged to reflect on their organisational dynamics and consider how to shift from disconnection to engagement, ultimately enhancing team performance and morale. KEY TAKEAWAYS Critical Themes for High Performance: The podcast identifies six critical themes that impact organisational performance: systems and processes, people and teams, leadership and strategy, culture and morale, communication and collaboration, and work environment and resources. Moving from Disconnection to Collaboration: To enhance team dynamics, organisations should focus on eliminating toxic behaviors, fostering psychological safety, and breaking down silos between departments. Key elements to maintain include strong morale, flexibility in working arrangements, and a customer-focused approach. Leadership Visibility and Engagement: Effective leadership requires visible and accessible leaders who engage meaningfully with employees. Organisations should aim for consistent messaging and strategic clarity to build trust and empower employees to make decisions. Identifying Challenges: Organisations can assess their engagement and collaboration levels by asking specific questions about employee comfort in sharing ideas, collaboration between teams, recognition of contributions, and the clarity of strategic priorities. Actionable Steps for Improvement: To transition from disconnection to engagement, organisations must connect with their people, understand their challenges, and facilitate meaningful conversations. This process is essential for gathering insights and fostering a culture of continuous improvement. BEST MOMENTS "A dysfunctional team environment can severely impact productivity, morale and overall business success when poor communication and isolation take root." "The two most important metrics in an organisation that are never actually measured are the number of thoughts we are creating in our people and the length of time from those thoughts to conversation to action." "To create a high performing, inclusive and engaged teams, organisations must cultivate consistent collaboration across departments, breaking down silos." "A lack of leadership visibility and strategic alignment can leave teams feeling disconnected, uncertain and unsupported." "If the answers reveal gaps, it's time to move from disconnection to engagement, from mixed messaging to strategic clarity." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

In this episode of On Mission, Sarah Harrigan Scalfaro, Chris Pierno, and Fr. Frank Donio, S.A.C. are joined by Monica Thom Konschnik, Management Consultant for the Catholic Apostolate Center, to discuss hospitality practices at parishes.Catholic hospitality is a virtue and a gift that involves welcoming others and serving them in the name of Christ. It's a way to share the gospel, and is considered a hallmark of Christian stewardship. Some ideas to show hospitality to other at the parish: 1) smile, 2) host a doughnuts and coffee gathering after Mass, 3) introduce yourself to new attendees. Related On Mission episodes:Community LifeStewardship  From the Ad Infinitum blog:Reflections on St. BenedictRead more about Hospitality Learn about St. Benedict on the Feast Day WebsiteCheck out the main Saints and Feast Days websiteDownload the App on the App Store or Google Play Follow us:The Catholic Apostolate CenterThe Center's podcast websiteInstagramFacebookApple PodcastsSpotify On Mission is produced by the Catholic Apostolate Center. Follow the Center on Facebook, Instagram, Twitter, and YouTube to remain up-to-date on the latest Center resources and podcasts. Listen to Fr. Frank's weekly reflections and recent blogcasts.

Lee shares exciting insights from a comprehensive study involving the voices of approximately 5,000 individuals across over 10 UK organisations. The discussion centers around six key themes that drive success in high-performing teams: systems and processes, people and teams, leadership and strategy, culture, morale, communication and collaboration, and work environment and resources. Lee emphasises the importance of understanding the current realities and aspired futures within these themes, particularly highlighting the challenges faced by senior leaders, such as getting trapped in operational issues and fostering silos within leadership teams. The episode aims to provide practical approaches to overcome these challenges, starting with a deep dive into the theme of systems and processes, and sets the stage for further exploration in upcoming episodes. KEY TAKEAWAYS Insights from 5,000 Voices: The podcast discusses insights gathered from approximately 5,000 individuals across over 10 UK organisations, focusing on what drives, hinders, and empowers them in achieving their team and company visions. Six Key Themes Identified: The analysis revealed six critical themes essential for high-performing teams: systems and processes, people and teams, leadership and strategy, culture and morale, communication and collaboration, and work environment and resources. Leadership Challenges: Senior leaders face recurring challenges, including getting trapped in daily operational issues, lack of alignment within leadership teams, and managing a disengaged workforce, which can lead to inefficiencies and missed opportunities. Importance of Systems and Processes: Efficient systems and processes are crucial for operational success. Organisations should aim to eliminate legacy software, paper-based processes, and overly complex approval structures while integrating tools that enhance collaboration and provide real-time insights. Cultural Definition: Culture is defined as the sum of all habits, behaviours, and routines within an organisation. Understanding and improving these elements can significantly impact motivation, engagement, and overall organisational performance. BEST MOMENTS "We've captured the voices of about 5,000 people from approximately 10 UK organisations sharing what drives, what hinders and what empowers them in achieving their team and company vision." "Culture is the sum of all the habits, behaviours, and routines that exist within your team, function, business, or family." "When we've engaged with all of these people, there's a bias towards those on the front line, not those at the top of the tree." "Disengaged teams increase costs and erode performance." "People, processes, and information need to flow together and support each other." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Leadership isn't just about making decisions—it's about breaking barriers, unlocking potential, and serving with purpose. On this episode of The CJ Moneyway Show, I sit down with Jonathan, an Executive Coach, Management Consultant, and Author, who has spent years helping leaders transform their mindsets, habits, and strategies to become more effective and impactful. But Jonathan's journey wasn't always clear-cut. As one of triplets, he lived what he called a ‘normal' life—until everything changed when he turned 30. That pivotal moment led him to discover his passion for coaching, leadership, and personal development.

Lee explores the critical role of people in driving improvement within organisations. Drawing from recent experiences in delivering improvement training, Lee emphasises that while tools and methodologies are essential, they must be aligned with the right habits, behaviours, and a clear purpose to be effective. He discusses the importance of creating a culture where individuals feel empowered to identify and address issues, highlighting the need for both top-down direction and bottom-up collaboration. Lee encourages listeners to think differently and engage in meaningful conversations that foster connection and collaboration, ultimately leading to high performance and successful outcomes. KEY TAKEAWAYS Importance of People in Improvement: Improvement is fundamentally about people. Engaging, aligning, and influencing individuals is crucial for achieving desired outcomes in any organisation. Connection of Tools and Behaviors: Tools such as skills matrices and visual management should be utilised to influence the right habits and behaviors. They must be aligned with the organisation's goals and purpose to be effective. Culture and Habits: The culture of an organisation is shaped by the habits, behaviors, and routines of its people. Recognising and addressing these elements is essential for fostering a positive and productive work environment. Top-Down and Bottom-Up Approaches: Effective improvement requires both top-down direction and bottom-up idea generation. Leaders should set expectations and role model behaviors while also creating safe spaces for employees to share their thoughts and solutions. Continuous Engagement and Reflection: Improvement is an ongoing process that involves connecting, conversing, collaborating, and celebrating achievements. Regular reflection on these interactions helps reinforce positive behaviors and drives continuous improvement. BEST MOMENTS "Improvement needs to be a factor in everybody's role, but we outsource it to change teams." "High performance is a demonstrable evidence of the right habits and behaviors, consistently doing the right thing at the right time." "If you see something out of the ordinary, what's out of the ordinary to you might not be out of the ordinary to somebody else." "You've got to think and do to achieve. You've got to think different." "It's all about the people, but it's about how we are influencing people, engaging people, aligning with people." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Federal funding presents major opportunities for utilities, but navigating the complex landscape of incentives, grants, and shifting political realities can be daunting. How should utilities position themselves to secure funding, optimize strategic investments, and prepare for potential policy changes as power shifts in Washington? In this episode of Power Perspectives, that question is tackled by Stephen Haubrich, Management Consultant at ScottMadden. With deep expertise in regulatory strategy and utility financing, Stephen shares best practices for utility decision-makers, discusses the impact of federal programs like the Inflation Reduction Act (IRA), and explores how utilities can remain flexible in an evolving political environment. Tune in to get expert advice on topics in the range of: - The current federal funding landscape for utilities and successful case studies - Best practices for utilities to position themselves for funding opportunities - Balancing short-term wins with long-term strategy in federal funding - The impact of political shifts on programs like the IRA and what utilities should do next - How utilities can stay agile amid regulatory uncertainty Whether you're a utility leader, policymaker, or industry stakeholder, you'll want to join podcast host Matt Chester in this conversation with Stephen as he provides valuable insights on how to maximize federal funding benefits while mitigating risks. This episode is brought to you by ScottMadden. NOTE: This conversation was recorded before President Trump's inauguration. Key Links: Energy Central Post with Full Episode Transcript: https://energycentral.com/o/energy-central/future-federal-energy-funding Video version of the episode on YouTube: https://youtu.be/LQWGhJ3-3WI ScottMadden on Energy Central: https://energycentral.com/o/scottmadden Stephen Haubrich's profile on Energy Central: https://energycentral.com/member/profile/stephen-haubrich Ask a Question to Our Future Guests: Do you have a burning question for the utility executives and energy industry thought leaders that we feature each week on Power Perspectives? Leave us a message here for your chance to be featured in an upcoming episode: www.speakpipe.com/EnergyCentralPodcast

Email comments or guest ideas (to reply, include your email address)Korn Ferry's Seth Peterson reveals how AI and in-house recruitment are revolutionizing executive search in Asia's energy transition sector. Despite the current market slowdown in China, demand for ESG and sustainability talent in Asia Pacific is quite strong. Corporate culture and purpose emerge as key differentiators in attracting top executives. Seth forecasts AI expertise and data science becoming critical skills, while emphasizing that traditional career-building remains fundamental. His insights highlight the dual challenge companies face: embracing technological innovation while maintaining strong organizational values to secure future talent.ABOUTH SETH: Seth brings more than 25 years of corporate and consulting experience. He leads teams to bring Korn Ferry's Solutions to clients across the Asia Pacific region. He also executes Executive Searches at the Board, C-Suite and Functional leadership levels across key Industry sectors, working for both Private Equity portfolio businesses and regional conglomerates as well as western multinationals. Seth is fluent in Mandarin Chinese and has been based in Greater China for the majority of his thirty-year career. Prior to joining Korn Ferry in 2018 he spent over seven years as a Partner at Heidrick & Struggles in Hong Kong. In his earlier career he worked in strategic planning, business development, and general management with multinational businesses in the region. He was Vice President, General Manager, in charge of Asia Operations for a Business Unit of Hong Kong-listed Techtronic Industries; and earlier worked for Emerson Electric for several years, where he held several Business Development and P&L responsibilities for various businesses across Asia Pacific and served as a corporate planner at the U.S. headquarters for two years. He began his career in Hong Kong and Shanghai in the early 1990s as a Management Consultant where he was involved in the development of China market strategies for a number of leading corporations. Seth earned an MBA from Washington University's Olin School of Business in St. Louis and a bachelor's degree in Chinese Studies and International Relations from Grinnell College. He previously chaired the board of AFS Intercultural Programs, Hong Kong, and served on the board and Executive Committee of the American Chamber of Commerce in Hong Kong. FEEDBACK: Email Host | HOST, PRODUCTION, ARTWORK: Joseph Jacobelli | MUSIC: Ep0-29 The Open Goldberg Variations, Kimiko Ishizaka Ep30-50 Orchestra Gli Armonici – Tomaso Albinoni, Op.07, Concerto 04 per archi in Sol - III. Allegro. | Ep51 – Brandenburg Concerto No. 4 in G, Movement I (Allegro), BWV 1049 Kevin MacLeod. Licensed under Creative Commons: By Attribution 4.0 License

Howard Baskin—often identified as Advisory Board Chairman of Big Cat Rescue, and spouse of Carole Baskin, the founder of the sanctuary that operated in Tampa for more than three decades—recalls, as a savvy businessman wielding a Harvard MBA, his reaction upon first  getting a close look at the details of Big Cat's financial operation: He […] The post Howard Baskin, financial guiding light of Big Cat Rescue first appeared on Talking Animals.

Lee Horton delves into the critical importance of understanding both the destination and the starting point when creating a vision for an organisation. He emphasises that while many companies focus on their aspirational goals, they often overlook the current state of their teams and the challenges they face. Lee provides insightful questions to help leaders engage with their teams, uncovering what is working well, what hinders progress, and what support is needed to bridge the gap between where they are and where they want to be. KEY TAKEAWAYS Understanding the Current State: Before setting a vision or goal, it's crucial to assess where the organisation currently stands. Knowing the starting point allows for a more effective strategy to reach the desired destination. Engagement Through Questions: Engaging team members by asking targeted questions about their current challenges, frustrations, and what works well can provide valuable insights. This helps in understanding their perspective and meeting them where they are. Three Key Aspects of Vision: When working on a vision, consider three components: where you want to go, where you are now, and how to bridge the gap between the two. This holistic approach ensures that everyone is aligned and understands the journey. Focus on Empowerment and Support: Identifying moments when team members felt supported and empowered can help recreate those conditions. Understanding what keeps them engaged is essential for fostering a motivated workforce. Stop, Start, Continue Framework: Utilise the stop, start, continue framework to evaluate current practices. Determine what should be stopped (hindrances), what should be continued (successful practices), and what new actions should be initiated to achieve the vision. BEST MOMENTS "Rather than talking about the destination, the word you want to get to, the big goal for next year, five years, 10 years, I want to talk to you about where are you today?" "What are your biggest challenges or frustrations that you face in your daily work?" "When people feel like and are genuinely listened to, cared for and supported, then they will give that back." "Don't just focus on the future. Absolutely start with the ending mind. But also take a moment to understand where we are today." "You can only understand where they are starting from if you meet them where they are." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee talks about the critical role of habits, behaviours, and routines in shaping organisational culture. He introduces the concept of the "5Rs" for successful habit formation: Reason, Readiness, Routine, Repetition, and Results. Lee emphasises the importance of clarity and simplicity in defining what should happen within teams and organisations, encouraging listeners to reflect on their own practices. By exploring each of the 5Rs, he provides practical insights on how to foster a more engaged and inclusive culture, ultimately guiding individuals and teams toward meaningful contributions and desired outcomes. Tune in to discover how to effectively implement these principles in your own business environment. KEY TAKEAWAYS Definition of Culture: Culture is defined as the sum of all habits, behaviours, and routines within a team, department, or organisation. Understanding this definition is crucial for fostering a positive workplace environment. Five Rs for Successful Habit Formation: The five Rs—Reason, Readiness, Routine, Repetition, and Results—are essential for creating and maintaining effective habits. Each R addresses a specific aspect of habit formation that contributes to personal and organisational success. Importance of Clarity: Clarity in what should happen daily is vital for effective habit formation. Everyone involved should understand their roles and responsibilities to ensure alignment and engagement towards common goals. Role of Accountability: Readiness involves not only personal belief in one's ability to succeed but also having external accountability. This support system is crucial for maintaining motivation and commitment to the desired habits. Reflection and Adaptation: Regular reflection on the results achieved is necessary to ensure that the habits and routines are effective. Understanding what success looks, sounds, and feels like helps in adjusting strategies to stay on the right path. BEST MOMENTS "The definition of culture is the sum of all of the habits, behaviors, and routines that exist within." "We need to make it clear and simple what should happen and is what should happen happening." "If you're not ready to start today, are you really ready?" "How often do you need to do these things to get the results? And are you doing it enough?" "The five R's of successful habit formation are what I spoke about." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

If you want to be a successful consultant, you need to focus on process—on creating "a set of pipes only you can play," as world-renowned consulting expert Alan Weiss puts it. In this episode, Alan shares hard-won insights from his decades of experience, including why successful consulting means being a good marketer, why presentations and pitches are midcentury relics, and why value-based pricing is the clear choice over hourly fees. He also shares practical advice on starting and growing a consulting practice, including the six key ways to meet buyers and why consultants should avoid unnecessary overhead costs when they're just starting out. Alan Weiss is a globally recognized authority in consulting and professional speaking, with a client roster including Merck, Hewlett-Packard, Mercedes-Benz, and over 500 other leading organizations. He's an inductee into the Professional Speaking Hall of Fame and a Fellow of the Institute of Management Consultants—one of only two people holding both distinctions. His prolific work includes over 60 books, notably the bestseller "Million Dollar Consulting," now in its sixth edition. Weiss has taught at prestigious institutions including Case Western Reserve University and Boston College, and holds a Ph.D. in psychology. Alan prefers the tried-and-true Dunkin' Donuts for his coffee. His book recommendations include  Managing in Turbulent Times by Peter Drucker (https://www.amazon.com/Managing-Turbulent-Times-Peter-Drucker/dp/0750617039) and Andrea Gabor's The Capitalist Philosophers (https://www.amazon.com/Capitalist-Philosophers-Geniuses-Modern-Business/dp/0609808877). Connect with Alan on LinkedIn at https://www.linkedin.com/in/alanweissphd If you have any questions about brands and marketing, connect with Itir Eraslan on LinkedIn: https://www.linkedin.com/in/itireraslan/

Lee explores the concept of leadership and the importance of aligning one's habits, behaviours, and routines with their job title. Drawing on Aristotle's idea that "excellence is not an act but a habit," Lee emphasises that simply holding a title does not make someone a true leader. He shares personal anecdotes, including his experience training for marathons, to illustrate how consistency in actions defines our identities. The episode highlights the significance of building trust through reliability and understanding the expectations of those we lead. Lee encourages listeners to engage in open conversations about leadership styles and to seek alignment with their teams to foster high performance. KEY TAKEAWAYS Excellence as a Habit: True excellence is not defined by job titles or occasional acts but by the consistent habits and behaviours we exhibit in our roles. Leadership Consistency: Effective leadership requires consistent actions and behaviours that align with the expectations of those being led. Leaders must be aware of how their actions are perceived by others. Trust and Reliability: Building trust as a leader involves being credible and reliable. Leaders should consistently follow through on their commitments to foster trust within their teams. Alignment of Expectations: Successful leadership hinges on a mutual understanding of expectations between leaders and their teams. Open communication about what is expected from both sides is crucial. Self-Reflection and Feedback: To be perceived as a leader, one must engage in self-reflection and seek feedback from others. Understanding how others view your leadership style is essential for growth and alignment. BEST MOMENTS "Excellence is not an act but a habit. What are your habits that you are displaying?" "Just because you've got the job title, it does not mean that you are the thing." "We cannot pick and choose when we want to be a leader because we don't know who is seeing what we do." "The number one reason for people leaving organisations is the leadership, the leader that they've had." "If you want to be a leader in everybody's eyes, then they've got to see, hear, feel and think about you as a leader." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Send us a textSara Leoni is the Founder and CEO of Ziplines Education, a career accelerator that partners with universities to deliver industry-recognized certificate courses that prepare professionals with the in-demand skills, knowledge and confidence for today's tech-driven world. Jeff Sample was the Founder and CEO of Clicked, now the VP of Product for Ziplines Education. His background and unique perspectives as a transitioning Management Consultant and Adtech Executive led him to develop experiential learning products via work simulations to help close the work experience gap, and upskill tens of thousands of learners in tech adjacent career paths.

Lee Horton delves into the critical role of setting clear expectations in leadership and team dynamics. He emphasises that expectations should be a shared understanding between leaders and their teams, forming the foundation for trust, collaboration, and success. Drawing an analogy from Santa Claus, Lee illustrates how genuine connection and clarity can lead to delightful surprises rather than unwelcome ones in the workplace. He outlines three essential steps for leaders: listening deeply to their teams, collaboratively setting expectations, and connecting meaningfully with individuals. By prioritising these elements, leaders can unlock creativity, innovation, and stronger relationships within their teams, ultimately driving better results. KEY TAKEAWAYS Importance of Clear Expectations: Expectations should be a shared understanding between parties. When they are clear, aligned, and agreed upon, they form the foundation for trust, collaboration, and success. Connection is Key: Building genuine connections on a human level is essential for effective leadership. This includes understanding team members' strengths, motivations, and challenges, as well as fostering a two-way connection. Three Steps for Leaders: To enhance connection and set expectations effectively, leaders should: 1. Listen deeply to their teams to understand their needs and aspirations. 2. Set expectations collaboratively, clarifying what should happen while co-creating how it will happen. 3. Connect meaningfully with team members, moving beyond transactional relationships to build trust and rapport. Two-Way Street of Leadership: Leadership involves both top-down and bottom-up communication. Leaders must provide direction while also empowering their teams to contribute ideas and solutions, ensuring everyone feels heard and valued. Unlocking Potential: When leaders prioritise connection and set clear expectations, they unlock not just the potential for results, but also for creativity, innovation, joy, and strong relationships within the team. BEST MOMENTS "An expectation is a shared understanding of what is desired, required, and possible between two or more people." "When people understand each other, when there's genuine two-way connection, expectations are met and surprises are welcome." "Missed expectations lead to frustration, they lead to conflict, leads to disengagement." "Leaders must build genuine relationships with their people. Leadership isn't a one-way street." "Expectations are powerful, but only when they're clear, aligned and agreed upon." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee dives into the critical leadership challenges of 2025, emphasising the importance of connecting with people during times of change. Reflecting on his past messages, Lee highlights that effective leadership is not just about tools and processes but fundamentally about engaging the head, heart, and hands of team members. He discusses the necessity of asking better questions, fostering emotional buy-in, and empowering individuals to contribute meaningfully. Lee also addresses the need for transparent communication, collaboration across silos, and balancing technology with the human touch. This episode serves as a rallying cry for leaders to embrace genuine connections and inspire their teams to navigate change effectively. KEY TAKEAWAYS Focus on People-Centric Leadership: The defining leadership challenge for 2025 is leading people through change. Successful leadership hinges on the ability to connect with and empower individuals, fostering understanding, trust, and commitment. Engage the Head, Heart, and Hands: Effective leadership requires engaging people intellectually (head), emotionally (heart), and practically (hands). This holistic approach ensures that change is not just implemented but embraced. Tailor Communication: Understanding the unique needs, motivations, and challenges of team members is crucial. Leaders should ask better questions and communicate transparently to build trust and ensure everyone feels valued. Break Down Silos: Collaboration across teams and functions is essential for successful change. Leaders must encourage teamwork and collective progress, moving away from siloed thinking to a shared vision and purpose. Balance Technology with Humanity: While technology can enhance efficiency, it cannot replace the human touch necessary for effective leadership. Leaders should use technology to support communication and foster critical thinking, creativity, and collaboration. BEST MOMENTS "The defining leadership challenge for 2025 is leading people through change. It’s about people because leaders are people in change." "Engaging the head, heart, and hands of your people ensures that change isn't just implemented, it is embraced." "Connection is more than a buzzword. It's the foundation of effective leadership and successful transformation." "You need to tailor your communication to meet them where they are, considering their unique needs, motivations, and challenges." "The greatest challenge of 2025 is also the greatest opportunity to lead change and people in a true way that connects and inspires." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

In this episode, Steve Fretzin and Simon McCrum discuss:Effective business development in law firmsEnhancing client loyalty through serviceStanding out with unique differentiatorsBuilding trust and collaboration internally Key Takeaways:Authenticity and trust, rather than sheer volume of connections, are the cornerstone of effective business development, as demonstrated by prioritizing fewer, deeper introducer relationships.A well-defined "service promise," crowd-designed and rigorously delivered, creates a memorable client experience that sets a firm apart from its competitors.Revisiting underutilized existing client relationships can unlock significant growth by exploring untapped legal service opportunities and addressing overlooked needs.Implementing transparent client feedback systems, like real-time service ratings published publicly, builds credibility, accountability, and fosters long-term client trust and satisfaction. "Business development isn't goodwill development; it has to be about money and profit." —  Simon McCrum Got a challenge growing your law practice? Email me at steve@fretzin.com with your toughest question, and I'll answer it live on the show—anonymously, just using your first name! Thank you to our Sponsors!Rankings.io: https://rankings.io/Rainmakers Roundtable: https://www.fretzin.com/lawyer-coaching-and-training/peer-advisory-groups/ About Simon McCrum: Simon McCrum, a Management Consultant, helps law firms strengthen and grow their businesses. A solicitor and former Equity Partner and Managing Partner, he has decades of leadership in law firms and legal teams. Qualifying as a lawyer in 1990, Simon moved from fee-earner to roles like Marketing Partner, Director of Business Development, and part of the Management Team at a £50m turnover UK law firm. In 2007, as Managing Partner of a Top 200 UK law firm with a £6m turnover, he led the firm from a trading loss during the Credit Crunch to its most successful year in 2010, becoming the UK's fastest-growing law firm. After the firm's 2016 acquisition, Simon launched McCrum Consulting to boost law firm performance and growth. He developed "The Perfect Legal Business" model, which inspired his bestselling book, The Perfect Legal Business, followed by The Perfect Lawyer. His upcoming book, The Perfect Partner, completes the trilogy. Connect with Simon McCrum:  Website: https://www.mccrum.legal/Email: simon@mccrumandco.comLinkedIn: https://www.linkedin.com/in/simonmccrum/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Lee reflects on his journey through 2024, a year marked by significant personal and professional challenges, including completing both the London Marathon and an Ultra Marathon. He shares insights on the importance of setting meaningful goals and the need to prioritise time with loved ones, particularly as his children grow older. Lee emphasises the value of being present and making conscious choices about how to spend time, rather than simply exchanging time for money. He introduces his upcoming book, which aims to document critical success factors for sustainable change and people leadership, and encourages listeners to adopt a more ambitious and strategic approach to their own goals in 2025. The episode serves as a motivational reminder to think differently and take actionable steps towards achieving personal and professional aspirations. KEY TAKEAWAYS Value of Time: The importance of prioritising time with loved ones over solely focusing on work and financial goals is important, to consciously make choices on how to spend your time. Goal Setting: Setting ambitious and meaningful goals is crucial. Instead of waiting for a new year or a specific date, one should take immediate action towards their aspirations, ensuring that goals are strategic, meaningful, ambitious, real, and targeted. Reflection and Learning: Taking time to reflect on past experiences, such as completing marathons, can provide valuable insights into personal growth and the importance of gradual progress in achieving larger goals. Authentic Connection: Building authentic connections and relationships is essential for personal and professional growth. The focus should be on championing and coaching others while maintaining a leadership role. Daily Actions for Change: To achieve significant differences in life, it is necessary to think differently and take consistent actions towards goals every day. Small, incremental steps can lead to substantial progress over time. BEST MOMENTS "If there's something that actually makes you feel that you want to succeed, then you've got to really double down and go for it." "At the time when I might be ready, they might not want me." "You have to think and do different to achieve difference." "I want to provide an opportunity for other people to find about these things that I believe are the critical success factors for sustainable change." "Make sure it's by a particular date that you're aiming for." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee Horton addresses a critical challenge faced by change teams in large organisations: the need to practice what they preach. He emphasises the importance of change teams not only facilitating change for others but also engaging in self-improvement and problem-solving within their own functions. Lee discusses the necessity of creating a supportive environment that encourages the identification and resolution of problems, rather than outsourcing all improvement efforts to change teams. He advocates for empowering individuals at all levels to treat continuous improvement as part of their daily roles, ensuring that change teams are focused on meaningful work that aligns with the organisation's goals. Tune in for insights on how to enable change teams to succeed and make improvement a collective responsibility. KEY TAKEAWAYS Practice What You Preach: Change teams often fail to apply the principles of change management to their own processes, which can hinder their effectiveness. It's essential for these teams to embody the change they advocate for. Empower Problem Solving: Organisations should create an environment that encourages individuals to identify and solve problems proactively, rather than relying solely on change teams to address issues. Prioritise Meaningful Work: Change teams should focus on strategic problem definitions and prioritise their activities based on organisational goals, rather than just responding to the loudest voices or immediate demands. Continuous Improvement as a Core Activity: Improvement should be integrated into the daily roles of all employees, encouraging them to take ownership of their processes and suggest enhancements. Collaborative Approach to Change: Successful change initiatives require collaboration across departments, with change teams facilitating improvements rather than being solely responsible for them. This collective effort is crucial for achieving organisational goals. BEST MOMENTS "Change teams hate more than anybody else having to go through and be changed." "We need to create the right safe environment where problems can be found, opportunities can be found, ideas can be had and shared." "The change team is not there to just deliver the wish list of a single person." "If we can get over that, then we can create the right environment to deliver change successfully." "Do not let your change team fail because of poorly set up and not working on the right stuff." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee explores the dual roles of change teams within businesses likening them to doctors and fitness instructors. He emphasises the importance of aligning change initiatives with long-term strategic goals rather than focusing solely on short-term fixes. Lee discusses the critical need for change teams to enhance their image and exposure by demonstrating their contributions to organisational success. He advocates for breaking down silos between functions and fostering collaboration towards a common destination, ultimately enabling teams to work more effectively together. Listeners are encouraged to reflect on their own change processes and consider how to better align daily activities with overarching objectives for sustained improvement. KEY TAKEAWAYS Change Teams' Focus: Change teams can be likened to either doctors, who address specific pain points and problems, or fitness instructors, who focus on building capability and skills within the organisation. Understanding this distinction is crucial for effective change management. Long-term vs. Short-term Thinking: Organisations often prioritise short-term gains over long-term success, which can lead to the undervaluation of change teams. A strategic approach should focus on aligning activities with long-term goals rather than just immediate fixes. Importance of Image and Exposure: Career success is influenced by performance (10%), image (30%), and exposure (60%). Change teams need to effectively communicate their value and contributions to enhance their image and increase their visibility within the organisation. Alignment with Strategic Intent: For change teams to be effective, their activities must align with the organisation's strategic goals. This requires clear communication and understanding of how daily contributions support the overall destination the organisation is trying to achieve. Collaboration Over Competition: Breaking down silos between different functions (e.g., finance, sales, operations, HR) is essential for achieving collective success. By connecting on a shared purpose and destination, teams can work together more effectively and maximise the value of their contributions. BEST MOMENTS "Change teams often chase short-term victories over long-term success because everybody's trying to justify the job that they're doing."  "We need to connect together on a destination and achieve success together. Don't compete, connect." "If you can demonstrate to people that your change teams are supportive of your destination, it will enable them to increase their positive image."  "We need to gain real alignment and connection to people, daily contribution to the strategic intent."  "Nobody comes to work to do a bad job, but we just don't help them do a good job."  HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

In this episode of The Dairy Podcast Show, Dr. Enrique Schcolnik, Dairy Nutritionist and Management Consultant at Progressive Dairy Solutions, Inc., breaks down key factors impacting feed efficiency, from nutrient formulation to herd health, reproduction, and feed management. Dr. Schcolnik shares actionable insights into the role of energy-corrected milk, region-specific forage challenges, and strategic byproduct feeding, offering dairy producers practical ways to fine-tune their operations for better performance. Listen now on all major podcast platforms!"Energy-corrected milk is essential for comparing year-over-year efficiency across dairies."Meet the guest: Dr. Enrique Schcolnik earned his DVM in Veterinary Medicine from the University of Illinois Urbana-Champaign and has since built a career in dairy nutrition and herd management. Currently, as a consultant with Progressive Dairy Solutions, Inc., he leverages over 15 years of experience to help dairy producers optimize feed efficiency, health, and profitability.What you'll learn:(00:00) Highlight(01:04) Introduction(04:25) Feed efficiency(06:26) Energy-corrected milk(08:04) Profit-focused nutrition tips(13:49) Impact of forage quality(22:39) Byproduct feeding(27:44) Final three questionsThe Dairy Podcast Show is trusted and supported by innovative companies like:Berg + Schmidt* Adisseo- Acepsis- Trouw Nutrition- Protekta- Natural Biologics- dsm-firmenich- ICC- Diamond V- Volac- SmaXtec

Join Lee as he talks about the critical concepts of psychological safety and safe spaces within organisations. Drawing from his recent experiences delivering training to diverse groups from various cultures, Lee emphasises the importance of creating environments where individuals feel secure to share their thoughts and ideas. He highlights key takeaways from his sessions, such as the value of silent brainstorming to ensure equal participation and the significance of asking follow-up questions to demonstrate genuine interest in others. Lee advocates for connecting on a human level and fostering an atmosphere where everyone feels empowered to contribute, ultimately leading to more effective teamwork and innovation. KEY TAKEAWAYS Importance of Psychological Safety: Creating an environment where individuals feel psychologically safe is crucial for encouraging open communication and sharing of ideas. This involves both internal and external factors that contribute to a person's comfort in expressing themselves. Silent Brainstorming: Implementing silent brainstorming sessions allows everyone to have an equal opportunity to share their thoughts without being overshadowed by dominant voices. This method fosters inclusivity and ensures that all perspectives are considered. Asking the Second Question: Engaging in deeper conversations by asking follow-up questions demonstrates genuine interest and care. This practice not only strengthens relationships but also encourages individuals to elaborate on their thoughts and feelings. Human Connection: Fostering connections on a human level is essential. Using relatable icebreakers, such as asking about what someone had for dinner, can help individuals feel more comfortable and open up in group settings. Adaptability in Communication: Recognising that people have different communication styles is vital. Adapting your approach based on the individuals present can enhance the effectiveness of interactions and ensure that everyone feels valued and heard. BEST MOMENTS "Many organizations aspire to create environments that encourage psychological safety for their individuals, but also creating safe spaces."  "Silent brainstorming allowed the individuals the same space, the same time, the same opportunity to share their thinking."  "We need to take this into personal conversations as well as business or coaching conversations because it demonstrates that we care."  "Psychological safety, providing safe spaces is key to connecting with people but it comes down to how we go about doing it."  "If you want people to share their thoughts, you need them to feel safe, but you also need to create the space for them to do it."  HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

In this comprehensive episode, we explore the multifaceted nature of modern leadership with Dr. Brenda Fellows, President and CEO of Fellows Corporate Consortium. She is a distinguished industrial, organizational, and clinical psychologist who partners with corporate boards and C-Suite executives across Fortune 20-500 companies. Drawing on over two decades of strategy and management consulting experience, Dr. Fellows reveals her groundbreaking framework combining eight distinct intelligences and four capitals that shape effective leadership.Key themes include:How cognitive, emotional, authentic, cultural, social, spiritual, humility, and leadership intelligence work togetherThe integration of human, resource, political, and community capital in organizational successUnderstanding different leadership styles and their impact under comfort versus stressWhy psychological awareness and behavioral science are critical "hard skills" for organizational transformationHow to bridge gaps between learning systems, knowledge systems, and policy shapingThis fascinating discussion challenges conventional thinking about leadership capabilities, offering unprecedented insight into how organizations can develop more effective, holistic approaches to leadership in an increasingly complex world. As a faculty member at UC Berkeley's Haas School of Business and Harvard University Medical School, Dr. Fellows shares practical frameworks for assessing and improving leadership across all organizational levels.Guest:President & CEO, Principal Strategy & Management Consultant, Industrial/Organizational Psychologist at Fellows Corporate Consortium, LLCCo-Hosts: Marco Annunziata, Co-Founder, Annunziata + Desai PartnersSeries Hosts: Vikram Shyam, Lead Futurist, NASA Glenn Research CenterDyan Finkhousen, Founder & CEO, Shoshin Works

Lee explores the critical relationship between tools and the mindset of individuals in the realm of continuous improvement. Building on a previous discussion, Lee emphasizes that while various improvement methodologies, such as Lean and 5S, provide valuable frameworks, the true essence of successful change lies in fostering a culture of critical thinking and respect for people. He explores popular tools like value stream mapping and Kanban, highlighting the importance of asking the right questions to instil a mindset focused on problem identification, customer centricity, and proactive improvement. Ultimately, Lee argues that creating a thinking culture is paramount for achieving different results and driving meaningful change within organisations. KEY TAKEAWAYS Focus on Thinking, Not Just Tools: The essence of improvement lies in developing people's thinking rather than merely deploying tools. Continuous improvement and respect for people are fundamental principles that should guide all change initiatives. Value Stream Mapping: This tool is not just about mapping processes but about fostering a mindset that encourages holistic thinking, customer-centricity, and problem identification. The goal is to help individuals think differently to achieve better results. 5S and Workplace Organization: Implementing 5S goes beyond maintaining cleanliness and order. It aims to instil discipline, ownership, and a continuous improvement mindset among employees, encouraging them to recognize and address inefficiencies. Encouraging Continuous Improvement: Regularly asking questions about small improvements, frustrations, and outdated processes helps cultivate an improvement mindset. This approach fosters collaboration, proactivity, and a belief that there is always room for enhancement. Critical Thinking in Problem Solving: Tools like root cause analysis and the "5 Whys" are designed to promote critical thinking and accountability. The focus should be on creating a culture where individuals are empowered to identify problems and seek solutions, reinforcing the importance of thinking in driving effective change. BEST MOMENTS "It's about continuous improvement and respect for people. Those two things are not in isolation." "If we can help people think better, then we're creating more ideas and thoughts in those people to make the world a better place." "We want to try to create thinking. We want people to be able to spot the opportunities for improvement." "It's not just so we can have a Kanban. It's not so we can just deploy a tool. It's because we're trying to create thinking in people." "We need to create thinking in people first." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee explores into the often over looked aspects of training sessions, emphasising the importance of aligning language and definitions to ensure effective learning. He challenges listeners to think differently about their approach to training, whether as participants or facilitators and highlights the necessity of creating actionable plans that integrate learning into everyday practices. Lee shares practical strategies for fostering accountability, such as assigning ownership of action items and encouraging personal commitments from participants. By focusing on these elements, he aims to help organisations maximise their investment in training and achieve meaningful, lasting change. KEY TAKEAWAYS Think and Do Different: To achieve different results, it's essential to not only think differently but also to take actionable steps based on that new thinking. Training should inspire participants to implement what they've learned. Alignment of Language: Ensuring that all participants have a shared understanding of key terms and concepts is crucial. Misalignment in definitions can lead to confusion and ineffective application of knowledge. Action Plans for Application: Capturing tangible actions during training sessions helps cement learning. Each action should have a designated owner and a timeline for accountability, ensuring that the knowledge gained is applied in the workplace. Integration into Existing Routines: Actions derived from training should be integrated into regular meeting rhythms to maintain focus and accountability. This prevents the need for separate discussions about training outcomes and promotes ongoing application. Personal Commitment: Encouraging participants to make personal commitments to change fosters accountability. Sharing these commitments with the group increases investment in the learning process and encourages follow-through after the training session. BEST MOMENTS "You have to think and do different to achieve different."  "When you get back from holiday, the first day back it then seems like it's been months since you've had a holiday."  "Alignment of language is key, especially in a training room."  "We want applied learning. We want people to take the knowledge that they're getting in the training room and apply that learning in the workplace."  "If you don't do that, then you're going to have to have another meeting to just talk about the output of that meeting."  HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Today's career transformation story features, Navid Ladha, who is now a thriving nonprofit consultant and career coach. As a Primary Sparketype, Advisor with an Essentialist shadow, Navid was drawn to roles allowing him to guide others through personal growth while creating systems that added clarity to his and his client's pursuits. And if you'd like to share your career transformation story on the Sparked podcast, to inspire others who may be feeling stuck or unsure about their own career paths, we encourage you to apply to be a guest and share your story. To apply, please check out this form. We can't wait to hear from you! Host: Jonathan Fields, creator of Good Life Project podcast and the Sparketype® Assessment, More on Sparketypes: Discover Your Sparketype | The Book | The Website Coaches & Leaders: Tap a Game-Changing Credential - The Certified Sparketype® Advisor Training.  Presented by LinkedIn.

Lee talks through the critical role of questioning in successful change management. Drawing from his extensive experience since 2006, Lee emphasises that while tools and methodologies are essential, the true key to effective change lies in understanding and asking the right questions. He argues that change practitioners should prioritise developing their questioning skills and the principles behind those questions rather than solely focusing on tools. By engaging the minds, hearts, and hands of individuals, change practitioners can facilitate meaningful transitions and foster a culture of ownership and engagement. Tune in to explore how shifting the focus from tools to thinking can lead to more sustainable and successful change initiatives. KEY TAKEAWAYS Prioritise Questions Over Tools: Successful change management should focus on asking the right questions and understanding the principles behind those questions, rather than solely relying on tools and frameworks. Engagement is Crucial: The ability to engage with people is critical for successful change. Change practitioners must work to understand and connect with individuals to facilitate a positive transition. Understanding Change Dynamics: Change is fundamentally about transitioning people from one state to another. This requires a deep understanding of the thinking, habits, and behaviours of those involved in the change process. Create a Safe Environment for Thinking: It's essential to foster an environment where individuals feel safe to express their thoughts and engage in meaningful discussions about change. Focus on Meaningful Outcomes: Change practitioners should aim to create clarity around goals and desired outcomes, ensuring that these goals resonate with the people involved, making them feel real and meaningful. BEST MOMENTS "Our ability to work with people, our ability to engage with people is critical in the success of landing change."  "It's not about tools, it's not about people, it's about thinking and our ability to ask the right question."  "If you want to create new thinking, new habits, new behaviours, you need to create more thinking by asking better questions."  "Don't ask what tools do we need to teach our change practitioners. Ask what questions need to be created in our change practitioners."  "Success is changing the thinking of our people, engaging the heads, engaging the hearts, engaging the hands in a meaningful way." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Lee talks about the importance of asking the right questions as a leader and the impact it has on coaching and developing people. He emphasises that effective leadership is not just about managing tasks or providing answers, but about fostering thought and reflection in others. Horton discusses the need to balance managing, leading, and coaching, highlighting that change should be an everyday part of business rather than a one-off project. He advocates for a humann centered approach to improvement, where continuous growth and respect for individuals are paramount. By connecting on a personal level and engaging teams in meaningful conversations, leaders can inspire a highly engaged workforce dedicated to making incremental improvements every day. KEY TAKEAWAYS Coaching Through Questions: Asking questions is a powerful tool for coaching, but the true success lies in generating thought and reflection in the individuals being asked, rather than simply obtaining answers. Situational Leadership: Effective leadership requires a balance of managing tasks, leading people, and coaching gaps. The approach should be tailored to the specific situation and the needs of the individuals involved. Continuous Improvement: Change should be integrated into daily operations rather than treated as a one-off project. Engaging employees in continuous improvement fosters a culture where everyone contributes to enhancing processes and outcomes. Respect for People: Emphasising respect for individuals and their contributions is crucial. A highly engaged organisation thrives on mutual respect, collaboration, and a shared commitment to improvement. Holistic Engagement: To achieve organisational success, it is essential to engage employees' heads (through thought-provoking questions), hearts (by inspiring them towards a common goal), and hands (by involving them in meaningful work). BEST MOMENTS "The success of asking a question is not in receiving an answer, but in generating thoughts in the people that we've asked the question of." "Change needs to be, or should be, an everyday business as usual part of every single role because those who do the work know most about it." "If we truly embraced those two principles, joined them together and made them business as usual for everybody, then everybody will be working to do the right thing at the right time every single time." "It's about improving that task at hand as well in a collaborative way." "Change and leadership is not black and white because not every person is the same." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

In this episode of Molecule to Market, you'll go inside the outsourcing space of the global drug development sector with Jen Nwankwo, Founder and CEO at 1910 Genetics. Your host, Raman Sehgal, discusses the pharmaceutical and biotechnology supply chain with Jen, covering: Being the first PHD at Bain's Global HQ, and what she learned from the experience How she stumbled across AI and open innovation as it applied to R&D productivity, and accelerating clinical trials The founding story of 1910, and fundraising as an African American female entrepreneur and going on to be backed by Sam Altman, CEO of OpenAI, Y Combinator and Microsoft... Signing a five-year agreement with Microsoft to create an AI-driven drug discovery and development platform that helps R&D teams generate drugs faster and cheaper Why artisanal and serendipitous drug development does not cut it. And the spectrum of AI experts Vs AI novices in pharma... and why a 'FOMO attitude' will lead to 'pilot fatigue', and slow adoption Before founding 1910, Jen worked at the intersection of life science, technology, and business. Prior roles include Management Consultant at Bain & Company, Director of Business Development at a health-tech startup (pre-seed to Series A), and drug discovery stints at Novartis and Eli Lilly. During her Ph.D. research, Jen was an HHMI Predoctoral Fellow at the medical schools of Tufts University and Harvard University.   Please subscribe, tell your industry colleagues and join us in celebrating and promoting the value and importance of the global life science outsourcing space. We'd also appreciate a positive rating!   This episode of Molecule to Market is sponsored by Vetter, a global leader in aseptic filling solutions for injectable products in the pharmaceutical and biotech industries. Discover more about Vetter's comprehensive services, from early-stage development to commercial production, and how they support clients in delivering high-quality therapies to the market.   Molecule to Market is sponsored and funded by ramarketing, an international marketing, design, digital and content agency helping companies differentiate, get noticed and grow in life sciences.

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In this episode, Mary Sullivan, co-founder of Sweet but Fearless, talks with Nicole Trick Steinbach, a global executive & career coach, about the importance of personal accountability, highlighting how being true to yourself fosters growth and self-awareness. Nicole stresses that learning to say "no" is just as vital as saying "yes," while also keeping an open mind to new opportunities. Both Mary and Nicole also explore the value of mentorship, highlighting how a mentor can offer essential guidance, inspiration, and fresh perspectives to help navigate personal and professional challenges. Nicole is an organizational change management consultant and career coach for women in tech. As a former global senior director for companies like SAP, Nicole innately understands and lives the skill of bravery and the joy of failure. Her podcast, “Build Your Brave Career,” is a top 10% global podcast. If you found this episode inspiring, please subscribe, like, and leave a comment.   MORE ABOUT NICOLE TRICK STEINBACH Website: Nicole Trick Steinbach LinkedIn: Nicole Trick Steinbach Podcast: Build Your Brave Career ABOUT SWEET BUT FEARLESS: Website - Sweet but Fearless LinkedIn - Sweet but Fearless

In this episode, Scott Becker is joined by I. Naya Kehayes, Partner and ASC Practice Leader at ECG Management Consultants, Kelley Blair, CEO of nimble solutions, and Tim Fuchs, Chief Development Officer at nimble solutions. Together, they dive into the evolving business landscape of ambulatory surgery centers (ASCs), managed care contracting, and key trends such as ASC growth, joint ventures with health systems, and the increasing complexity of revenue cycle management.