Podcasts about Scrum

On the podcast I talk with Tim about the importance of trust in web2app funnels, replacing free trials with money-back guarantees, and how they've found success with contractors after struggling with in-house marketing hires.Top Takeaways: 

We're talking about either the terrifying or totally mundane new world of "vibe coding" - using AI to generate code without deep technical expertise. Joining Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel for this podcast, we're happy to welcome back to the podcast Lenar Mukhamadiev, CEO of iDelsoft (https://idelsoft.com)!Listen as we discuss how this trend is changing product development, software engineering careers, and business innovation. Stick around while we argue over resistance, how vibe coding enables faster market testing and many more points, including:Accelerating time-to-market for new ideasEvolving role of professional developersUnderstanding business problems is more valuable than codingEmergence of "product engineers," or notA future where everyone is a software creator#AIinTech #ProductDevelopment #FutureOfWork= = = = = = = = = = = =YouTubeSubscribe on YouTubeAppleSpotify= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Deniz Ari: Stakeholder Management Rhythms for Successful Scrum Masters Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. For Deniz, successful Scrum Masters create environments with positive team dynamics, easy communication, and a focus on continuous improvement that leads to valuable deliverables. The key indicators include whether team members can speak freely, whether there's trust between team members, and if the team feels like "a safe place to fail." Deniz recommends admitting your own mistakes in front of the team to model vulnerability, continuously observing team interactions, and noticing whether teams openly discuss obstacles. For stakeholder management, Deniz suggests establishing regular catch-up calls with leaders to keep team messages in the conversation and setting up routine discussions with stakeholders to maintain alignment. Featured Retrospective Format for the Week: The Worst Retro Deniz shares a playful yet effective retrospective format called "The Worst Retro," conducted using a MURAL board. The session begins with an energy/mood check to establish the team's current state. Then it moves into three key sections: what team members remember from the sprint, how they could make the next sprint worse, and finally deciding what actions to take next. Deniz explains that the power of this approach lies in using humor to discuss serious problems—by asking how to make things worse, team members can indirectly highlight what's already not working. This format creates an informal, relaxed environment where people feel comfortable addressing challenging topics that might otherwise remain unspoken. Self-reflection Question: How might introducing an element of humor or "reverse thinking" help your team discuss problems they've been avoiding in traditional retrospective formats? [The Scrum Master Toolbox Podcast Recommends]

Deniz Ari: Why Your Process Changes Are Failing—The Stakeholder Alignment Problem Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Deniz explores the challenges of implementing change in organizations, emphasizing that change is always a long and difficult process requiring patience and trust. Drawing on the Change Curve concept, Deniz shares a personal experience trying to improve project visibility by cleaning up backlogs in JIRA for 10 in-flight projects. Despite good intentions, Deniz found themselves as the only person using the tool, with team members and Product Owners using different systems that better suited their specific needs—POs wanting only high-level items while the development team needed to split items into smaller tasks. Through this experience, Deniz learned the crucial importance of having all stakeholders (Product Owners, development teams, and managers) aligned on using the same tool, and understanding the unique perspectives of each group before implementing process changes. In this episode, we refer to the Change Curve.  Self-reflection Question: What changes have you attempted to implement that failed because you didn't fully understand the different needs and perspectives of all stakeholders involved? [The Scrum Master Toolbox Podcast Recommends]

Ashy and Chris take the pod on the road to Franklin's Gardens ahead of Northampton's Champions Cup final against Bordeaux. They chat to captain Fraser Dingwall about the size of the occasion for the players and the club. Can they draw inspiration from the class of 2000? And what makes the bond between the Saints team so special? Scrum-half Alex Mitchell reflects on an emotional few weeks for the club and himself personally as he was named in the Lions squad to tour Australia. We also get some fascinating tactical insight from head coach Sam Vesty on they stop this formidable Bordeaux team and deal with star winger Louis Bielle-Biarrey.

How do you lead change when you’re not the boss? Casey Sinnema shares what it takes to build trust, influence outcomes, and make Monday feel a little less dreadful. Overview What happens when you give a self-proclaimed utility player the freedom to poke holes in broken systems and lead cross-functional change without official authority? In this episode, Scott chats with Casey Sinema about navigating ambiguity, building trust without a title, and leading impactful change through curiosity, clarity, and a deep understanding of what people actually need. References and resources mentioned in the show: Casey Sinnema Wolf Pack by Abby Wombach The Let Them Theory by Mel Robbins Micromanagement Log Subscribe to the Agile Mentors Podcast Join the Agile Mentors Community Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum. Casey Sinnema is a self-described utility player who’s built a career by asking great questions, poking holes in broken systems, and leading meaningful change across teams—without ever needing the official title to do it. With a background in accounting and a talent for cross-functional problem solving, she brings curiosity, empathy, and real-world savvy to every challenge she tackles. Auto-generated Transcript: Scott Dunn (00:01) Well, welcome everyone to another episode of the Agile Mentors Podcast. I am your takeover, not your normal host, of Brian Miller, who's done a smash up job over a hundred plus episodes if you haven't checked those out. But part of the podcast takeover was not only a fresh voice, but also perspective and a lot of what I typically focus on for the people who know me. On leadership and culture and leading change. And I thought of no one better that I'd rather talk to about some of this. Casey Sinnema and I'll give you a little bit of introduction about who she is, what she does. Maybe also I think it'd be fascinating Casey on how you yourself in the role that you have. I think it's kind of a cool role, at least on paper. You can flesh that out a little bit more but I'll hand off to you. Tell us a little about yourself. Casey (00:46) Yeah, hey, thanks for having me. Yeah, so I currently am most often referred to as a utility player. And I'm still trying to figure out my elevator speech for how I talk about what I do because my role, my title is manager, which doesn't say much, right? And I actually don't do a function, but the easiest way to talk about it is I'm a project manager of sorts. I'm involved in a wide variety of projects from a varying level of involvement, from leading the project to leading the change to being a key stakeholder to just being the voice to leaders or executives or that type of thing. So yeah, I am a little bit of everything. And I got here on accident. I have... Scott Dunn (01:32) I was... Casey (01:34) You know, way back in the day when I was, you know, doing the like, what am I going to do for the rest of my life? I'm like, I just want a marketable skill. So I have a business degree and I went into accounting and I quickly became the troubleshooter. So I would go into a company, troubleshoot, fix the process, fix something broken, and then find myself in another company doing the same thing. And, so throughout my career, I've just sort of built this unique set of skills that allow me to poke holes in processes. and help companies fix them and then kind of find the next thing. So that's just kind of how I wound up here. I've been at my current company for almost a decade, which is going to be a record for me. And, but I'm still doing the same thing. I'm moving around the company and finding new places to, you know, rock the boat a little bit. Scott Dunn (02:20) Cool. Very cool. Yeah. It does sound like you have a number of things on your place to where that makes kind of expand on that a little bit and where you comfortably share those stories as we go through some of this because there's a lot, there's a lot more underneath based on what Casey shared before. And I love it that you found yourself like a happy accident and I guess have enough challenges and learning and growth there as long as they move you around that you're, you know, you need to be working on that are meaningful. things to be working on. Casey (02:51) Yeah, absolutely. That's the biggest thing, right? Is to like find work that you find valuable and that has an impact on the people around you, which is, know, squarely aligned with my values. Scott Dunn (03:01) Well, you touched on one thing that I know a number of other people could relate to and I could too as well as the kind of troubleshoots process can just easily see that things aren't working at a larger view. Some of that. maybe add on a little bit. What is it like about your role? For those who are kind of thinking they're in quasi space, they can hear you talk about that role and like, hey, that sounds like me too. What are the points of that different projects, different things you're involved with that that's what really lights you up? Casey (03:27) Yeah, I, it's so interesting because a lot of us find that the things that we're good at are the things that, you know, give us energy and that motivate us, right? I happen to be uniquely skilled at poking holes in things, including in my own life. So it works in my personal life as well. I could just sort of see things from different perspectives and find the gaps. And so it just sort of on accident. I think what's interesting is Scott Dunn (03:43) You Hmm. Casey (03:53) throughout my career and throughout my life, the biggest challenge has been to hone that skill for good, right? To lead with kindness and to manage my expectations along with the expectations of the world around me and troubleshoot the things or poke holes in things that need holes poked in instead of like everything. You know what mean? Scott Dunn (04:15) I love that. Two things that I want to, I guess, add on a little bit more there. One, you mentioned something and the other thing is I think you might just put out there like, same thing from different perspectives. I imagine for the people, we've all been around folks who just they only think their way. And you're just kind of reflecting on that. But Keith, it sounds like you can go into a meeting and you can hear three different state views and you can genuinely understand from their perspective why that's important to them or why that's a problem to them, right? If I'm hearing you. Casey (04:42) Yeah, absolutely. That's really key in all of the different types of projects that I've played a part in, right? Like hearing things from different people's perspectives and really understanding what they're looking to get, what they need and what's in it for them and being able to connect those things across stakeholders. Scott Dunn (04:59) Yeah, that's powerful. Yeah, but looking for commonality, alignment, et cetera. I do think there's a specialness, and we've talked about it a bit, like in the facilitation class, that looking for those folks having common and generating alignment is a unique gift that we just don't see a lot in corporate people kind of lobby for what they want. And actually, it's, it would be an afterthought to think about other people's perspectives and yet who draws different areas of the company together who are to get some new about the door or whatever like that. So you're kind of touching on that, which I think is really powerful. Is there anything that you see as like a go-to mindset that you bring in those situations or go to like tools that you're kind of using, whether that's things you're doing in writing down or in mural or even just how where your head is at when you walk into some of those meetings where you feel they have different perspectives and on the same page, you're supposed to walk out of that session on the same page. Casey (05:51) Yeah, the first one is to sort of leave my ego at the door, right? What I think is the right thing can't come in the door with me, right? Like I, of course I'm influencing, right? Where I feel like it matters. But it's not, I'm probably not the decision maker and the people that are not on the same page, when they need to get aligned, they need to be able to get there on their own. So what I think is the right way, I got to leave it at the door. So that's my number one thing. Scott Dunn (05:57) heheheheh. Casey (06:18) And then the next thing I do is just really stay curious, ask lots of questions, actively listen, model that active listening behavior so that everybody else is also actively listening. That's a big thing. And really just sort of helping people find a common language, I think, is really important. So I do a lot of restating what I'm hearing so that other people can maybe hear it from a different set of words and connect it. Scott Dunn (06:29) Hahaha Casey (06:42) more readily to the way that they're thinking about the topic. Scott Dunn (06:45) Yeah, you say these as if they're like, I mean those are short little pithy statements, but boy, powerful. I think it reflects an attitude beginning with what he said as the ego is like, we might know a whole lot, we gotta leave that at the door. Just at work, awesome. Here and you say something, I'm making notes like this would be good in life too, right? In personal life and relationships, stay curious, active. Don't assume that the way you see it is reality, right? So, I think that's super. The other thing you mentioned though was about Go ahead. Casey (07:17) I will say I'm better at it at my job than in my personal life because, Scott Dunn (07:23) Of course, I think, yeah, for everyone listening, they're like, me too. Why can't I do this? I can tell some stories. So the other one, though, you should just poke holes as if like, it's this little thing we're doing. But there might be something inside. I think I might be able to relate that is driving perhaps towards this isn't running as well as it could, or this isn't running. I think we know that, or this could be better. Something inside you that that you feel is churning, that you're seeing holes no matter what that is, if it's a small process, large process, a team, multiple teams. Tell me a little bit more about what does that mean to you when you say poke holes in things? What's running through your mind? Casey (08:01) Yeah, it's complex, right? Because sometimes it's really easy. This is broken. you know, right? Or there's a bottleneck, something that's really like you can, it's data driven, you can see in the data where something is not working well, that those are the easy ones, right? And you can just start asking sort of the five whys or the finding the root cause of what's happening there. Scott Dunn (08:06) Those are the easy ones, yes. Casey (08:26) But in the case where there's friction or there appears to be barriers or there's just this. any kind of challenge or even when there's not a challenge, quite frankly, I have this unique ability to like listen across people and across like data and technology. That's a weird thing to say is listen across technology, but I sort of just find where things are misconnected or disconnected and start to ask questions there. And so I can find something that maybe isn't working as well as it should without anybody else noticing which. Scott Dunn (08:35) Yeah. Casey (08:59) I've learned I need to be careful with. Scott Dunn (09:01) That's great. So at least the next question was any hard lessons, anything so you could do a redo on that one that you could pass on so someone else doesn't have to learn the hard way from Casey's experience. Casey (09:11) Ha yeah. Everything I learned, I learned the hard way. So if you feel like that's what you're doing, you're not alone. Yeah, the thing that I have learned probably the most often, and I will learn it several more times in my career, I'm sure, is when I think I have found something, go make sure it's true before you start to really socialize it. So like, I'm going to go ask the question of the expert. Scott Dunn (09:20) Ha Whoa. Casey (09:42) before I bring it up because maybe I'm not seeing it from all of the right angles or maybe I don't understand exactly what it's doing or quite frankly maybe I'm missing some context. And so really talking and building relationships with people who are experts on the topic or in the field is really kind of where I start. Scott Dunn (10:00) was great, great period. the number of times we miss out on relationships, especially in that one, really key. Casey (10:00) And. Yeah. Scott Dunn (10:08) I think I'd add to that though. sometimes I'll phrase it as rather wait to be sure than lose capital because if I go out saying things that aren't true. So sometimes we'll jump in on the outing side and they'll be like, why haven't you gotten yet? And I'll be clear, like, I'd rather wait and be sure than hurry and be wrong. And then we got to that mess before we get back to the work we're supposed to be doing. And sometimes it's a while to pick that up, depending on who got affected by We'll put out there sometimes innocuously, we thought, well, here's the numbers results. And someone's like, that's actually not correct. But now everyone knows we have now we have a PR problem, something like that. So I'm not alone in that. I've been there. That's a tough one. But also on the coin, though, what would you point to as wins if you look back like that's talking about? That's why this is important. That's what you feel good about. Casey (10:54) Yes, absolutely. Yeah, I think from a win perspective, the, a really good example, I'm going to go way back in the day. I had a, a chance to work, in a motorcycle dealership and we had huge, was, you know, weird economic times, right? And so there's weird financial things happening in this, you know, motorcycle dealership company and, and, everybody's just trying to stay afloat and You find the like the friction between either the mechanic shop and the, the sales shop. And when you find those and you can solve those problems and make the experience smooth for the, for the client, right. For the customer and make that like walk in the door experience consistent and smooth. This in this case was just people, right? It wasn't even technology. wasn't really a process. It was just people. And the biggest wins are when like. the people start to notice. And then what happens is everybody's life gets better and everybody has more fun doing whatever it is that they're doing. And it just changes the vibe. Scott Dunn (12:08) I love that. I love that. I do believe very much like the work that we could be doing here. People enjoy their work more people enjoy coming to work. doesn't have to be a place that people don't want to be in or watching the class. I love you touching on that's great. Casey (12:21) Yeah, there's a balance there, right? Like, because they call it work for a reason. It's a job. We don't love everything that we do all of the time. But, you know, are we doing the things that we can do to make life good for ourselves and for others? Scott Dunn (12:33) Yes, so nice segue because what I feel like I've learned later in my career, we'll just phrase it that way, that the importance of self-care, taking care of ourselves so that we have the energy and attitude to keep doing work that we're doing, especially if you're a leading changer, in some ways you're a change artist trying to bring that about, change agent, it can be taxing. So are there things along the way that are either You just know a good way that you take care of yourself could be learning, could be space, could be the road you carry, or that you actually do to protect yourself and that work-life balance emotionally, mentally. you aren't kind of aware of, what does it look like to do good self-care and help make sure you're taking care of yourself to deliver good value in the workplace. Share what that means to you and maybe some of the things that you do. Casey (13:21) Yeah, it's so important, right? Like I am also not in the early stages of my career and still learning how to take care of myself and protect myself and, you know, build good boundaries, right? I, yes, yes. So I have good personal routines, right? Like I do yoga, I meditate. I'm a big fan of podcasts and. Scott Dunn (13:31) Hahaha Right. Boundaries is a good word, yes. Casey (13:46) I'm a learner, so I'm always learning. Maybe there's a boundary there too, like how much can you self-improve before it becomes, I don't know, toxic? But when it comes to boundaries, really it's, I start with the relationships, right? Like at work, making sure that my expectations are clear and that of my leadership chain is clear no matter what job I'm in. Scott Dunn (13:47) Hmm. you Casey (14:11) and setting boundaries that are clearly expressed so that I can protect myself and my personal life and that balance, and I can deliver the way that I'm expected to deliver. And that just makes life easier for me. Scott Dunn (14:23) Super, super, super, super. I'm thinking there's a lot of people. I it's a ways back. We cover accommodative and assertive, you know, as far as power styles and the cowl. And what's been fascinating for all these years, most people are all on the accommodative side. When I hear you say something like, hey, the expectations clear or use the word bad, that sounds like someone who has a balance of, no, I'm there for people, but I don't overextend myself to where I no good. Casey (14:23) Thank Scott Dunn (14:50) I burned something like that. So I think that's really great for everyone to hear. It hurt to define the relationship with make sure your expectations are clear for me. And then sometimes, you know, there's someone else that could take that on or might play this role, etc. But sometimes we're so helpful that we overload ourselves and actually don't do good job. We do, you know, average job on a lot of things instead of a job on a few and they could have found maybe someone else. think that's awesome. You said podcasts, there other ways, is that your way of learning? there other things that you, as far as what, for the learning side? Casey (15:26) Yeah, so books are my go-to. I'm somebody who does a lot of highlighting and note taking and flagging in books, because I'm always going back to them. And I love to learn things that are sort of outside of my lane, if you will. It's kind of how I got involved in Agile. I have a business degree in finance, and Agile doesn't really play into that until it does, right? And so I started to like, I'm curious about that, or I'm curious about Six Sigma or those types of things. And so I just sort of go find them and take the nuggets that apply directly to me and put the other ones on the shelf for like when it does apply to me, if you know what I mean. Um, so I just, I'm a learner, so I'm always looking to, to, to learn new things. I'll be frank, podcasts for me, I'm not learning things. I'm entertaining myself. Scott Dunn (16:20) I try, I try to really be focused to get, I like listening, but yeah, the actually applying is not as much. I'm definitely same about I'm a higher. Someone said the difference in studying is the pin. So I'm always like, unless I'm marking it up, am I really digging into this book or, or Kendall? So I'm to hear I'm not alone on that one. So I want to shift a little bit because some of what we've done is leading change. think the conversation we had were around. Casey (16:38) Absolutely. Scott Dunn (16:45) So moving around from just you to the broader culture, how would you describe what a great culture like or feels like? Maybe some of us haven't even been in a great company so they don't know. They can't picture, imagine what that could be like. And you've been to a number of places with different roles. What's good culture, great culture look like in your opinion? Casey (17:06) Yeah, I think that it's gotta be a cliche out there. I'm pretty sure I've seen it on a meme, but good culture is defined by how you feel on Sunday night, right? Like if you're not dreading going into work on Monday, right? Like you probably are in a culture that's a good fit for you because I think culture doesn't have a one size fits all perspective. Like big companies, small companies, different types of work, different groups of people. sort of lend themselves to different kinds of culture. I've been in companies where the culture is great for me and everybody else is miserable. And companies where the culture is great for everybody else and I'm just not a good fit. So I think that in general, good culture is... I talk about it in this like self-awareness perspective. If the culture itself is a little bit self-aware, then it is what they say it is. So if you say your culture is one thing and everybody agrees, including the culture, including the behaviors of what's expected in the environment, if all of those things are aligned, the culture is probably good, even if there are people who aren't good fits for it. I don't know if that answers your question. That's my perspective. Scott Dunn (18:03) Hehehehe That's great. Oh, it's it's better. That one's a good wrap up now. Like that really to me, it's a bit of a mic drop because it's so good. It's simple. But you're right. How you feel on Sunday night? A ton about what's happening with you and the job you have and what's happening around you. Absolutely. And that different like sometimes it is just a fit because a lot of people can be excited about it, but you're bothered by it or might rub you wrong. And I know we've gone through the values in the class as well. I've been at companies where we're absolutely about get stuff done and that's fine. But it's kind of a burnout. I love the very collaborative, but sometimes I'm like, man, I want to get stuff done. I'm getting frustrated that we're like, we really connect and talk a lot. I don't see stuff happening. So you're right. Obviously, you know, some people are sensitive to that. And that last piece about like the behavior. it should be considered. And I do sometimes see like leadership will say something or there'll be things on the walls. But you look around like, yeah, I don't actually think anyone's actually behaving that way. It's like an aspirational vibe about what they want to be, but they're not really doing it. So I think all those lenses are giving are right. And they're simple. Someone can look around and just see what you're saying. And then you make their own calculations of that. Some of the good. Some of that's a bit too. Casey (19:26) Yeah, absolutely. Absolutely. Scott Dunn (19:32) In the sense like either either change it for the better or You know what I mean? Like I don't want to be the person that's been there seven like this place is terrible What are you doing? What why have you been here 17 years hating it? I don't Casey (19:32) you Yeah, it's really important that we're honest with ourselves as much as our companies are honest with us, right? Like, what do I need from my job? What do I need from my career? And am I at a place that can support that? Scott Dunn (19:45) Good. Yes. Yeah, and and i'll serious in this case. I think there is some point where people I hear them And i'll just straight up. I don't think leadership has any intention to changing in the way you're describing Right. So in the end like so what would you like to do? And it's not even like it's a bad thing really. It's just like that's like It's a bit when you said that part some people are so passionate they forget like Yeah, and you're wrong like you could be wanting this coming to change in a way. It's not who they are or what they're about or you're Found by 80 people who are actually quite good with the way things The fact that you're so passionate doesn't mean you're right. It might just mean this is not a good fit. So don't stay here trying to change everything, which probably wouldn't work anyways if that's, you know, they're comfortable with what are. It's almost like in self-preservation, just say, I just need to exercise my agency and there's not a good guy. What's that song? There Ain't No Good Guy, There Ain't No Bad Guy. It's me and you and we just disagree. You move on to another and they'll be happier somewhere else is what I would think. So I think that's a good perspective. People can get past space about, you know, and agile and all that and then rail against something that's an immovable in some organizations. Casey (21:08) Yeah, being aware of the things that you can control, the things that you can't control, is really the crux of your own sanity, if you will. Scott Dunn (21:16) Yeah, it's a good way of saying it, Yeah, and you can control a lot of that. You can influence it. can influence it. Let me follow up on that because clearly, in my opinion, seems like you've that about bringing about change when you don't necessarily have authority. You can't dictate to some of these folks. What do you think is a key aspect of being successful around influence or people who... I get asked this all the time, how do we influence, how do we manage up, et cetera. What would you prefer as your thoughts on that about influencing others? Casey (21:50) Yeah, I actually listened to a podcast recently about leading without influence. one of the key comments, I guess I am also learning through podcasts, I guess. But one of the comments in the podcast was there are people who lead with a hammer, people who lead with influence. And I kind of love that because I haven't been a people leader in more than a decade. Scott Dunn (21:55) There you go. So they are some good. Casey (22:13) which means I don't have any authority, right? I lead all of my influence. All of my leadership is through influence. And the way that I approach that is I start with. It's a, it's a gooey word, but empathy, understanding the people that I'm talking to and working with and understanding what they need and what their challenges are, and then meeting them where they are. Right. The easiest way to gain influence with. Most people, is to build trust and to build trust, need to build relationships. And so I would say 90 % of my influence comes first from relationships. And probably the other 10 % comes from my ability to stand up and say, I was wrong when I did something wrong or when my perspective was incorrect and when I behaved outside my values, like just owning it up when I'm like, Scott Dunn (22:59) Wow. Casey (23:04) Yeah, I was having a bad day. I apologize. There's a lot of trust that comes from that kind of vulnerability. Scott Dunn (23:11) Yeah, which is not easy to do not easy to do But I've been in meetings where I like I know it like I don't play this year But I like things so in some ways people look at influence about how we phrase things or how we present but you're just saying like look happy build a real relationship Have some humility if you're willing to say we're wrong. So people know you'll also that when you're wrong or made of your core element of strength or something like that. think that's a real nice, everyone, if you think about that, that's not out of any of us to say, you know what, I'm going to try to be more honest and authentic and have some empathy and try to listen. Casey (23:45) Absolutely. It also helps to be able to connect the dots across different people and what they need and the strategy of whatever project you're working on so that you can connect the change to something that is it like what's in it for me, right? So what's in it for the people that you're talking to and being able to connect those things. So it's not just relationships and empathy, right? That's the soft stuff. It's that ability to really critically think about what it is you're driving change for. Scott Dunn (24:08) Mm-hmm. Casey (24:12) and connecting it to how each of these different stakeholders can benefit. Scott Dunn (24:18) Yeah, the part about connecting the dots and this is one thing if I'm ever in a meeting and I feel like I'm not getting it I actually will pause into my head. I'm thinking What is this person's concerns? And if I can't if I can't clear that I'd probably need to ask more questions but for any of us in those meetings just kind of go around through those stakeholders the people sitting around the desk or on the zoom and quick like in a sentence or two what what would be important to them? What are they? What's the win or what's the pain? But if you don't feel like you can articulate, then the good thing is you have to see that asking questions around that is never a problem because they're actually share because you're basically asking them about yourself. Tell me what's important to you. And they would like to share that. And it doesn't hurt to double check that. So I love what you're saying about connected dots. It won't be necessary that they're saying what you're listening and watching. I also watch what they react to. So something might jump out that would be outside of their say their role. but it's about people and there's an aspect that they really do care about how their people feel, not just the, this process is important in terms of our strategy and the technology we're using, but it might come out like, well, all their people would be really excited to put their hands on that new technology too. But they're not gonna say that because that sounds like that's a weak reason to be for a project, but you know it's important to them because they lead those people or that person. So I like what you're saying, connect the dots, think about those perspectives, because the empathy is gonna help them to connect in the dots, right? more is emotional than the logic of that stuff. So think that's great. Really, really great. On this, I believe you're remote, correct? Partially? Okay. ⁓ fully. Okay. Let's talk about that small. It hasn't come up in the last five years, but let's talk remote. So from your experience, it's always a big topic to me. I do care about this. I think we deal with a lot, every company, because some people at least that are remote, or certainly partial remote, Casey (25:45) I am. Fully. Scott Dunn (26:05) What's your thoughts on what to be worried about and what to make that successful? you're seeing more and more almost like these two sides of the aisle, maybe some aspect of demanding people come back. And yet you have a whole generation who can't buy a house. So I'm figuring out where's the balance of remote work. So yeah, your thoughts on remote work, how to make it successful scene. Casey (26:27) Yeah, I mean, I have two different ways I could approach this, right? I have the personal thing that what works for me part, right? But as somebody who is often having these conversations with people who are in various buckets of people who are, know, partially remote, fully remote, fully in the office, that kind of a thing, I find that what I think is less relevant every single day. I for sure feel I have a lot of privilege. Scott Dunn (26:33) Mm-hmm. Casey (26:50) being fully remote. Like that's really cool because it's good for me. I'm at a spot in my career where it makes sense. I'm good at building relationships in lots of different kinds of ways, including through, you know, zoom meetings and that type of thing. But I don't think that there's a right answer. I think that the each company and each team and each group of people need to find what works best for them. and make that happen. I see real benefit to being together, especially when you're early in your career or when you're doing something that you need a whiteboard. I mean, I'm pretty good at Mural. I'm pretty good at using the whiteboard in the Zoom meeting, but there's no replacement for standing at a whiteboard with a bunch of stickies and flowing out process. So I just don't... Scott Dunn (27:33) That's so true. You're so right. Casey (27:40) I don't know that there's a right answer. And I think that different size companies have different complexity of making that decision. And it sort of goes back to that comment we were making before. Like, if it isn't a good fit for you, find something that is. You know, I don't know. That's my thought. That's my thought. Scott Dunn (28:00) Yeah, true. Makes sense. For the folks that are managing or leading these remote work, are things that they do to make that go better in their context. Casey (28:12) Absolutely. are ways to, especially if you have hybrid, it even gets more complex, right? All virtual is the easiest way of virtual, right? Because then everybody's always virtual and you're always on Zoom and you're always on Slack and whatever. That's for sure the easiest way to manage teams that are virtual. When you have that hybrid space, you've got that opportunity to be in a conference room or in a huddle group or in the cafeteria. and on Zoom meetings, and it gets kind of funky, right? Because sometimes you can't hear, or you have those water cooler conversations. The key really is to have what I found is a good working agreement, right? Like, what types of communication are we going to have? How are we going to do that? What happens when we had a really great conversation in the break room? How do we communicate that to the rest of the team who wasn't there? And really just sort of build team trust through a good quality executed working agreement. And sometimes that takes a little bit more effort from the leader or even from every individual, right? But that's part of that culture, right? Scott Dunn (29:16) Right. I think the folks you make me think that's personally in a meeting and it's good that I try to get the groups together in these different locations as they're talking. I can't tell. I talking. I don't know these. I don't know them all that well. So I can't I can't tell by voice yet. If these are different groups are working with each other. The thing is, look, that person's kind of off camera or either they're on camera. They're so far back. Is that is their mouth moving? Is there a delay? I can't tell. So that sets the connection. I'm surprised for me as a more of a relator, how much it becomes a problem like nothing beats in person. So at least get that regularly. get in person. There was another client that saying that very same thing. Like they love it when we all get back together. And so they kind of have their cadence of pulling the whole group better. Could be like you're off site, could be all hands could be, but I think those opportunities to keep connection. I do like remote. I do think you have a good point about depending on the maturity of the career. Some people just know like I know I got to take care of these biopsy that they've noticed other XYZ. So they do too. So if they're new in their career, they may not even catch that I should be probably working. what is this at home on the zoom and in their PJs or something like that. I think it's a good point. Look at those and also the work. The fact that you would take that to the team and say, what do you all think is very empowering. You have an open conversation around what they all think and definitely there's a assumptions that people are making about what it should be, et cetera, but they those explicit and they kind of carry that around with them a little. Right. So that's a yeah, really nice nugget on that. That's everyone for sure. So last thing I'm to add a little bit on the back on leading change. So in this case, it could be remote, could be these other projects that we'll try to adapt. I think you'd say this earlier about there's no company that's not going through this crazy time of change right now. When it comes to change, have you seen something that's helpful, especially if it's a more significant change, you gave some good fundamentals around influence and trust and relationship, empathy, et cetera. Are there other aspects on how that change is rolled out or a process change or the groups that are leading the change that you've seen be like more systemically just successful aside that people might change, but the way we handle change is done this way. That you think there's a tip or two out there that would help out. They're trying to kick off, you know, a new way of working. We're trying to refresh remote policies or how they work, Because a lot of people in the middle of change. Have you seen overarching themes about how this lead that you found have been more successful? Casey (31:57) Yeah, think, gosh, it's the hardest thing, right? Like figuring out a way to roll out change across teams is the most challenging thing that I've ever done. And I've been doing it for a long time. And I'm always learning new ways and new ways not to do things and all that jazz, right? I have this little nugget that I got from a mentor. Scott Dunn (32:11) Hahaha, yeah. Casey (32:24) 20 years ago almost, and he's a motorcycle rider. And when you ride a motorcycle, the thing that you do to go on a corner is to turn your head, right? Turn your head to get to where you're going. And the non-motorcycle sort of connection to that is the what's my plan. And so really understanding what the plan is so that you can very clearly articulate what it is you're doing at each phase of the change. If you're prepping people for change, what's the plan? If you're starting to design a project, what's the plan? And just get really clear with where you're going, what the expectations are, what each individual person's role is, and be explicit about it because we're all dealing with a lot of things coming at us all the time. And if you're leading with kindness and you're saying, okay, your part of this is to simply accept the change. That's not condescending, that's empowering. That tells that person that like, this decision has been made, I gotta get myself there, and this person's here to help me get there. And so just being really clear about it, that's the biggest thing for me that I've seen that is successful. It's hard to do though, because that's a lot of people and a lot of Scott Dunn (33:36) Yeah. Well, yes, that's why it makes it so surprising. Number of times a company has to bring in outside help to get the change because it's not a capability or muscle they really have about how to change ourselves. Right. We execute against what we build or do here really well for help. But but that idea of getting outside the box and thinking different how we can improve, like you said, poke holes and so that's why I like it that there's someone When a company sees someone with your skill set and the way that you're wired and leverages it to say like, we kind of informally have this person like really helping things about because it's commonly not a muscle that they really have. Sometimes they have the awareness they don't, but sometimes they don't the long, really large change initiatives that take a long time and either never really get off the ground or never really where they should have gone or before they kind of just either die on the vine or we just call it, you know, just call it good. They don't draw in. It gets a group above everyone trying to lay change on top of folks instead of incorporate everyone into change and then go through it together. Learning together with someone like you that can connect the dots, connect with people, can bring that about. And think in a way it's really powerful and effective. Yeah, I was going to tease you. don't know if you have anything on that. But you mentioned books, you mentioned podcasts. Do have any favorites that you just would throw out? Classic go to book, current read, current podcast. Casey (35:01) My favorite all time book is a book called Wolf Pack by Abby Wambach. She's a soccer player, she's fantastic, and it's a book about leadership. It's like 70 pages long. It has a set of like four rules. And yeah, it's written from a like, you know, girl power, woman empowerment, leadership empowerment kind of thing, but it's universally adaptable to life, to it doesn't matter what your gender might be. what your job might be, Wolfpack. I can't recommend it enough. And then most recently, I read the let them theory and it's life changing. It's not a new topic, right? It's not a new concept. Of course you should control the things that you should stress about the things that you can control and let the things you can't control go, right? There's lots of different places that that comes up, but Mel Robbins just did a great job, like putting it into stories that you could like directly apply it to your life, or at least for me anyway. And I find myself quoting that book to myself pretty regularly. Yeah. Scott Dunn (36:03) That's a good sign. That's a really good sign. I find myself too. That's I literally will go through something. I start to realize like you've mentioned this book or this thing like three times now in the last few weeks. Like, OK, that's obviously significant. You didn't miss a time. you make another really good point. I really say like at the meta level in some ways, when it impacts you personally and you connect to it personally, it's going to be helpful and relevant in the work you do because you're going to be sharing the expression of who you are. And I say that because some people will go like, here's this top leadership book this year. I'm to read this well-known. And sometimes I'll struggle to just like really pick the book. Even if it is good content, I don't connect to it. I'm not sharing with others. It's not part. It doesn't become a home and gets spread. So I love what you're saying. Casey (36:48) completely agree with that. read, I spent a lot of time last year reading a book called Mind Your Mindset. I don't know if you've read that one. But in theory, it's great. But it's so business focused that like I didn't personally relate to it. And so I had to go find some other book that was less business structured to, to like, bolster that topic. All the words were the same. It's just the storyline really, really changes it for me. So telling stories, right, is the most important thing of how we connect. to the world. Scott Dunn (37:20) Yes, yes, yes. And I believe in that. That's how we're just wired. brains are wired. Story really sticks. And you're making me think like, yeah, those books I recommend the most are more not have a lot of stories, even if it's less directly tied to the work I do. Maybe it's not even technology. It's not even maybe it's not even around business, but it's got stories they do and stick and connect. I love that. So I'll check that out. I have not read Will Peck. I think I've seen it, but now that I know it, pages I'm also enticed to on that. I can get through it. Casey (37:52) It's one hour of your time max. Scott Dunn (37:53) us. If I can't do that over breakfast, then what's going on? Awesome. I appreciate that. This has been great. I think there's a lot of nuggets for folks that are listening. I wouldn't be surprised, by the way, that this could get chopped up into part one, part two. I think we like them. But this is great because I think it's a great part one, part two, given how we kind of split the conversations. And I love the personal aspect on that as well. So thank Thank Casey for the time. It's been wonderful. think I really look forward to people's feedback on this and a lot of takeaways, a lot of that can be, they can try out some of these things very next week in terms of how they show up and who they are and what they're about. There's just a whole lot of good pieces of this that I think are readily possible for so many people. So I really, really appreciate that too as well. I'm on automatic sites. love them. The Builder Backs, they can do something right away with that. And you gave them a lot of Thank you for that. Thank you for your time. I know you have a lot on your plate. for us, but you appreciate it. Hope to see you soon. Thanks Casey. Casey (38:54) Yeah, thanks for having me. Thank you. Scott Dunn (38:57) Woo!

Do you want to hear a story about stifling growth and creativity through the lens of one developer's personal story?You're in luck! Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as they watch and react to Theo's YouTube video: "Being a good engineer kinda sucks," April 28, 2025.It's a tale about the tension between excelling at your craft versus navigating organizational politics and dysfunction. That's right, today, we're talking about themes of career development, team dynamics, and leadership, so feel free to stick around for our thoughts on these and:The sustainability trap of overworking to meet unrealistic expectationsHow organizational politics can punish innovation and excellenceThe importance of product sense vs. documentation-driven developmentFinding and nurturing relationships with like-minded professionals#Leadership #ProductManagement #CareerDevelopment #TechCareersLINKS= = = = = = = = = = = =YouTubeAppleSpotifyREFERENCES= = = = = = = = = = = =Check Out Theo's Video here: https://www.youtube.com/watch?v=3VuM1GCadt4...and his YouTube Channel: https://www.youtube.com/@t3dotgg...and his website: https://t3.gg/MUSIC= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

In this thought-provoking episode, we sit down with Tobias Mayer—author, coach, and longtime voice in the Agile world—to explore the journey from his early discovery of XP (Extreme Programming) in 1997 all the way to today's debate around the death of Scrum. Tobias shares his personal transformation from developer to Scrum Master, his resistance to early XP, and how he learned great practices from developers he managed. We unpack his reflections on Agile's semantic drift, the role of Scrum Masters as change agents vs. bean counters, and what happens when teams do Agile without even knowing the Agile Manifesto.

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Deniz Ari: Security Team Breakdown—The Devastating Impact of Poor Product Ownership Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Deniz shares the story of a security project with a team of eight experienced, senior engineers working on mission-critical systems. Despite initial motivation and clear architectural solutions, the team soon exhibited signs of negative behavior including complaints and criticism. The root cause traced back to frequent Product Owner changes—several within less than a year—and poor client management. Instead of shielding the team, the PO directly transferred stress from clients to the team, demanded overtime, and created unnecessary tension by bringing unfiltered conflicts to the team and requesting excessive details. Deniz emphasizes the importance of avoiding unnecessary tensions, being more political when necessary to protect the team, and being mindful of tone in written communications. Self-reflection Question: In what ways might you be failing to set proper boundaries in your role, and how could establishing clearer limits improve both your effectiveness and your team's performance? Featured Book of the Week: Boundaries by Henrik Cloud Deniz recommends "Boundaries" by Henrik Cloud, a book about human relationships and personal limitations. The book addresses crucial questions: Does your life feel out of control? Do you keep saying yes to everyone? Are you taking responsibility for others' feelings and problems? Have you forgotten your own limitations? Deniz explains how this book helped them learn to say "no" while still considering others' realities and feelings, and understanding why we often struggle with setting boundaries. Deniz highlights that being a Scrum Master involves much more than just processes and methods—it requires healthy personal boundaries. [Scrum Master Toolbox Podcast Recommends]

Deniz Ari: How Intense Delivery Pressure Destroyed Team Trust, Culture, and Brought Burnout Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Working in the public sector, Deniz faced a challenging situation during a particularly busy winter period when the client wanted to combine multiple major initiatives simultaneously: migration, new features, and security improvements. This led to an oversized team of 25 engineers, which ultimately caused significant problems. The pressure to continuously deliver became overwhelming, breaking team trust and leaving members feeling abandoned. Several team members left, the team culture disintegrated, and cases of burnout emerged. After this difficult experience, Deniz conducted a comprehensive retrospective to process what happened and provide feedback to management about the dangers of excessive pressure in Scrum environments. Self-reflection Question: How might you recognize the early warning signs of team burnout before it reaches a critical point, and what boundaries would you establish to protect your team? [Scrum Master Toolbox Podcast Recommends]

Are YOU Looking to Take the PMP Exam? Sign up: http://tinyurl.com/elitepmpStruggling to conquer the process domain for your PMP exam? You're not alone. With 50% of the exam content focused here, it's a challenge every aspiring Project Management Professional must face. This video is your ultimate guide to mastering the process domain, bridging the gap between PMBOK 6, PMBOK 7, Agile, Hybrid methodologies, and everything in between.We break down the complexities of the process domain into clear, actionable steps, helping you understand the core definitions of project, program, and portfolio management, navigate the 49 processes, and decode essential frameworks like the five process groups and 10 knowledge areas. Whether it's tackling integration, risk, or stakeholder management, we've got you covered. Plus, we shed light on Agile principles, the Scrum guide, and the Agile Practice Guide to prepare you for hybrid questions.This isn't just about memorizing terms—it's about adopting a strategic mindset for success. Learn how to connect the dots, close knowledge gaps, and approach your exam with confidence. As Tiffanie, the PMP Boss Lady, puts it, "The right framework changes everything!" Let this transformative journey inspire you to take control of your PMP preparation.Ready to take the next step? Subscribe now and join thousands of professionals leveraging Praizion's expert resources to turn their PMP dreams into reality. Together, we'll simplify the complex, empower your confidence, and equip you for success. Hit the like button, share this video with fellow PMP aspirants, and remember, you're one step closer to PMP success!#projectmanagementtools #projectmanagementsoftware #projectmanagement #smartgoals #pmbokCHAPTERS:00:00 - Intro to the Process Domain01:52 - Core Definitions in Project Management03:35 - Phases and Phase Gates Explained04:47 - PMI Principles and Domains Overview05:36 - PMP Exam Content Outline Breakdown05:42 - PMBOK Guide 6th Edition Highlights08:35 - Agile Practice Guide Insights09:32 - Challenges in the Process Domain10:20 - Exam Preparation Essentials13:26 - Exam Success Strategies14:39 - Understanding the Process Domain22:57 - The Executing Silo Explained26:31 - Monitoring and Controlling Silo Overview31:10 - Overview of Final Processes41:38 - Traditional vs Agile Methodologies41:50 - BreakAre YOU Looking to Take the CAPM Exam? Sign up: http://tinyurl.com/elitecapm

BONUS: Marcelo Calbucci reveals Amazon's secret innovation framework that transforms product development! Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this BONUS episode, we explore "The PRFAQ Framework" (visit also the website) with author Marcelo Calbucci. He shares how Amazon's innovative approach to product development can be adapted by founders, product managers, and teams across industries. Learn how this powerful methodology creates alignment, clarifies vision, and ensures customer-centricity in product development. The Origins of PRFAQ "I learned the PR FAQ method at Amazon and realized this is a great tool that would be valuable for founders and product leaders." Marcelo Calbucci shares how his experience at Amazon introduced him to the PRFAQ framework—a structured approach to product ideation and development. He explains how this methodology transformed his thinking about innovation and why he felt compelled to share it with a wider audience through his book. The framework addresses a critical gap he observed in how teams approach product development, often lacking the clarity and customer focus needed for success. Understanding the PRFAQ Framework "PR FAQ stands for press release and frequently asked questions—it's a method to talk about and define a vision for the product." The PRFAQ framework is a six-page document with a highly prescriptive structure. Marcelo breaks down the components: Page 1: A press release announcing the product Page 2+: Customer FAQ addressing potential questions Page 3+: Internal FAQ covering implementation details This document serves as the foundation for product development, helping teams align on vision and strategy before diving into execution. Marcelo emphasizes that the framework forces teams to articulate the "why" behind their work, not just the "what" and "how." The Alignment Challenge "Challenge: pick a few people from your organization, ask each one 'why are we doing this?' Chances are you will get a different answer from different people." One of the most significant challenges in product development is the lack of alignment across teams. Marcelo highlights how common it is for team members to have different understandings of product goals and strategy. Without a shared vision, teams risk building features that don't solve the right problems or address customer needs effectively. The PRFAQ framework creates alignment by documenting and socializing product vision in a consistent format that encourages discussion and feedback. Practical Implementation Tips "Use the PRFAQ as a textual document, instead of a PowerPoint presentation—the discipline of writing helps clarify thinking." Marcelo offers several practical tips for implementing the PRFAQ approach effectively: Write things out in paragraphs rather than bullet points Consider writing the FAQs before the press release Use the document as a tool for discussion, not as a polished deliverable Conduct review sessions with peers, team members, and stakeholders Focus on substance over style—the goal is to discover feedback He emphasizes that the act of writing forces clearer thinking and exposes gaps in logic or understanding that might otherwise remain hidden. The Amazon Way "At Amazon, every product starts with a PRFAQ. It starts with someone having an idea. The first thing they do is to write the PRFAQ." Marcelo provides insight into how Amazon implements this framework across the organization. Every product initiative begins with a PRFAQ document that articulates the vision and strategy. Teams spend time discussing and refining this document before moving into execution. This methodical approach allows Amazon to get early feedback on ideas, helping to identify potential issues before significant resources are invested. The framework has been a cornerstone of Amazon's ability to innovate consistently across diverse product areas. Customer-Centricity in Practice "Here's one lesson about product leadership: understand the problems better than even the customer understands them." The customer-centric nature of the PRFAQ framework is one of its greatest strengths. By forcing teams to anticipate customer questions and articulate benefits from their perspective, the framework ensures products are built to solve real problems. Marcelo explains that sometimes the "customer" might be internal, but the principle remains the same—deeply understanding the problems before proposing solutions. This approach has proven particularly effective at Amazon, where customer obsession is a core value. Learning from the Book Development Process "In interviewing teams using the method, I discovered that the problem was convincing the whole team about the PRFAQ method." Interestingly, Marcelo applied the PRFAQ framework to the development of his own book. Through this meta-application, he discovered that the biggest challenge wasn't explaining the method itself but convincing entire teams to adopt it. This insight shaped the book's approach—making product strategy discussions less academic and more practical. He focused on providing concrete examples and templates that teams could immediately apply to their work. Resources for Deeper Learning "Read examples first, pay attention to how you write the phrases in the document." For listeners wanting to explore the PRFAQ framework further, Marcelo recommends starting with examples to understand the tone and structure. His book website offers resources and templates to help teams implement the framework. He emphasizes that seeing the framework in action is often more valuable than theoretical discussions, which is why he includes numerous examples in his book and supplementary materials. About Marcelo Calbucci Marcelo Calbucci is a founder, product and engineering leader, and innovation expert passionate about solving customers' biggest challenges through software. With over two decades of experience, he has launched dozens of products across industries and mentored nearly a thousand founders and professionals, shaping the future of product development and innovation. Marcelo Calbucci is the author of "The PRFAQ Framework: Adapting Amazon's Innovation Framework to Work for You," which describes Amazon's PRFAQ method—a strategic approach designed to refine and present new product ideas by focusing on customer-centric narratives. You can link with Marcelo Calbucci on LinkedIn and connect with Marcelo Calbucci on Substack.

Tony Squires, Nathan Hindmarsh, Wade Graham, and Brent Read are back! Liv Kernick talks us the NSW Sky Blues Origin series win, Josh Addo-Carr talks up last nights win over Newcastle, Wade and Readie name their Origin sides, and the fallout from the Taupau and Madge saga. Plus of course Believe It Or Not, Tony’s Quiz, Readies Mail, PETA’s Broncos comments and Vegas 2026!See omnystudio.com/listener for privacy information.

Tony Squires, Nathan Hindmarsh, Wade Graham, and Brent Read are back! Liv Kernick talks us the NSW Sky Blues Origin series win, Josh Addo-Carr talks up last nights win over Newcastle, Wade and Readie name their Origin sides, and the fallout from the Taupau and Madge saga. Plus of course Believe It Or Not, Tony’s Quiz, Readies Mail, PETA’s Broncos comments and Vegas 2026!See omnystudio.com/listener for privacy information.

Simina Fodor: Why the 'Why' Matters—Product Owner Communication Lessons Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Transparency and Customer Focus This exemplary Product Owner shaped Simina's entire view of product management and even inspired her to consider a future transition to that role. Despite not having a traditional product background (coming instead from support), this PO demonstrated exceptional openness to both giving and receiving feedback. They consistently explained the logic behind decisions, sharing the "why" that motivated their priorities. What truly set them apart was bringing customer perspectives and use cases directly to the team, helping developers understand the features through the lens of personas and user scenarios. The PO's transparency extended to their own professional journey, openly sharing how they grew into the role, which created an atmosphere of continuous learning and development. The Bad Product Owner: The Ghost Commander This experienced Product Owner approached the role with a command-and-control mindset carried over from previous Project Management experience, believing that backlog grooming was "beneath them." Essentially a ghost to the team, they avoided retrospectives while issuing constantly shifting priorities with little explanation or logic. The PO would issue commands and demand immediate responses without considering consequences, creating a toxic environment that threatened to destroy team morale. Simina recommends coaching such Product Owners on agile mindset principles and seeking leadership support when necessary to prevent team deterioration. Self-reflection Question: How can you effectively bridge the gap between command-and-control Product Owners and teams seeking more transparency and collaboration? [Scrum Master Toolbox Podcast Recommends]

Agilität in Deutschland? Klingt erstmal gut.Fühlt sich aber oft an wie: „Neues Korsett – alte Probleme.“In dieser Folge spreche ich mit Dr. Stephanie Puckett, Organisationspsychologin und Autorin von gleich mehreren Büchern zur agilen Transformation. Gemeinsam sezieren wir, warum viele Unternehmen auf Agilität setzen – und trotzdem keine PS auf die Straße bringen.Du erfährst:✅ Warum psychologische Sicherheit wichtiger ist als das perfekte Framework✅ Weshalb Agilität kein Prozess-, sondern ein Transparenzproblem ist✅ Wie Du die echten Kosten von Transformation erkennst – monetär UND mental✅ Und warum viele „agile Change-Prozesse“ eher Dressur als Empowerment sindReal Talk. Ohne Buzzword-Gelaber. Ohne Dogma.Dafür mit Klartext, Haltung – und einer klaren Vision:Was Agilität in Deutschland WIRKLICH braucht.

RUGBY: Connacht scrum half Ben Murphy with Galway Bay FM's William Davies ahead of their final URC game of the season away to Zebre

Simina Fodor: The Courage to Question—Signs of a Healthy Agile Team Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. For Simina, Scrum Master success goes far beyond facilitation skills – it's about what happens when you're not in the room. True success means creating a self-sustaining team that maintains healthy practices even in your absence. Simina looks for indicators like: Do team members feel safe raising concerns regularly? Can they push back with the Product Owner and offer suggestions? Do they proactively ask for the "why" behind requests instead of blindly following directions? She emphasizes that successful teams raise dependencies early in the sprint, have the courage to plan work with other teams, and handle integrations independently. The ultimate test of Scrum Master effectiveness is whether the team continues to thrive even when you step away for a few days. Self-reflection Question: What specific behaviors would indicate that your team has reached a level of self-sustainability that would allow you to step back? Featured Retrospective Format for the Week: Start/Stop/Continue Simina advocates for the simplicity of the Start/Stop/Continue retrospective format. After experimenting with numerous complex approaches, she found that sometimes the most straightforward formats yield the best results. This classic structure cuts through noise and focuses teams on what truly matters: what new practices they should begin, what isn't working and should stop, and what's effective and should continue. Simina appreciates how this format's simplicity makes it accessible and easy to follow, allowing teams to concentrate on meaningful conversation rather than getting lost in complicated retrospective mechanics. [Scrum Master Toolbox Podcast Recommends]

In this "Value Delivered" episode of the Scrum.org Community Podcast, Dave West speaks with Andre Bohn of ambarics and Professional Scrum Trainer Alex Hardt about how combining Professional Scrum and Kanban helped ambarics streamline ERP software support. Learn how greater transparency, limiting work in progress, and visualizing work item age enabled the team to better manage unplanned work, reduce escalations, and increase customer satisfaction.

The Thursday Scrum crew are back but with Adam Peacock in the hosting hot seat alongside James Graham and Wade Graham. Both the former players give their opinion on Manly Sea Eagles concerning dip in form since Daly Cherry-Evans’ controversial annoucnement. The Bad News Bears are back! What’s the go with the Run It Straight Challenge but could it work as half-time entertainment? But also which current NRL players would be the kings at it? And the Brisbane Broncos are in the spotlight as Michael Maguire’s first season in charge is not going to plan at all and now Martin Taupau is in hot water!See omnystudio.com/listener for privacy information.

The Thursday Scrum crew are back but with Adam Peacock in the hosting hot seat alongside James Graham and Wade Graham. Both the former players give their opinion on Manly Sea Eagles concerning dip in form since Daly Cherry-Evans’ controversial annoucnement. The Bad News Bears are back! What’s the go with the Run It Straight Challenge but could it work as half-time entertainment? But also which current NRL players would be the kings at it? And the Brisbane Broncos are in the spotlight as Michael Maguire’s first season in charge is not going to plan at all and now Martin Taupau is in hot water!See omnystudio.com/listener for privacy information.

Simina Fodor: Building Bridges—How Cross-Department Champions Drive Agile Adoption Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Simina shares her experience leading an enterprise Agile transformation from her position in Project Management. Rather than pushing for immediate, wholesale change, she started small - seeking out interested colleagues, sharing case studies from other companies, and gradually building internal support. This patient approach took years before the organization officially embraced Agile and Scrum, but created a strong foundation of champions across departments. When business needs finally demanded faster releases and better responsiveness to change, Simina had already established a community of practice ready to support the transition. She began with a single pilot team implementing just daily standups, which then expanded into a full Agile program that ultimately facilitated her transition from Project Manager to Scrum Master. Self-reflection Question: How might building informal networks and starting with small changes create a more sustainable foundation for organizational transformation than top-down mandates? [Scrum Master Toolbox Podcast Recommends]

What does it look like to lead a 300-person software org inside a 1,000-person company—and still stay focused on people first? Brendan Wovchko shares what he's learned about leadership, agility, and building a culture that actually works. Overview Brendan Wovchko, CTO at Ramsey Solutions, joins Scott Dunn to talk about what it really takes to lead Agile teams inside a large, fast-moving organization. From developing leadership habits to navigating team dynamics and staying grounded in purpose, this conversation is full of thoughtful takeaways for anyone working at the intersection of people, process, and product. References and resources mentioned in the show: Brendan Wovchko Ramsey Solutions #80: From Struggling to Success: Reviving Agile Teams with Mike Cohn #143: What Still Makes Teams Work (and Win) with Jim York What Is a High-Performing Agile Team? by Mike Cohn Four Quick Ways to Gain or Assess Team Consensus by Mike Cohn Elements of Agile Assessment Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum. Brendan Wovchko is the CTO of Ramsey Solutions and a lifelong student of what it takes to build great software, lead great people, and scale both with purpose. With roots in engineering and startups, he brings decades of hands-on experience in product, leadership, and agile culture—plus a knack for turning big ideas into results that matter.

Simina Fodor: How Leadership Communication Can Destroy Team Morale Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Simina recounts working with a diverse, remote team on a high-visibility project to retire legacy systems under strict deadlines. The team made sacrifices, working overtime and through vacations to meet the challenging timeline. When Simina recommended team bonuses to recognize their extraordinary efforts, leadership not only rejected the request but publicly announced that overtime was simply "expected" as part of the job. This single communication destroyed the team's trust, leading to disengagement, dropped velocity, missed deadlines, and team members skipping Scrum events. Simina highlights how quickly team dynamics can collapse when leadership dismisses extra effort and fails to acknowledge team contributions. Self-reflection Question: How might you advocate for proper recognition of your team's extraordinary efforts when leadership views such work as simply expected? Featured Book of the Week: The Making of a Manager by Julie Zhuo Simina recommends "The Making of a Manager" by Julie Zhuo, a book she initially dismissed because she wasn't in a management role. However, upon reading it, she discovered numerous parallels between effective management and Scrum Mastery. The book's message that managers don't need to know all the answers resonated deeply with her, reinforcing the importance of understanding humans first before implementing processes. Despite not being an Agile-specific book, Simina found its people-focused approach incredibly valuable for her Scrum Master practice. [Scrum Master Toolbox Podcast Recommends]

Simina Fodor: From Corporate to Startup—Navigating the Scrum Implementation Gap Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Simina shares a critical failure story from her transition from corporate settings to a startup environment. Believing she had all the necessary tools and experience, she attempted to scale up Scrum practices too quickly with developers who weren't familiar with the framework. Instead of starting with fundamentals and understanding where team members were in their Agile journey, she made assumptions based on her corporate experience. Simina emphasizes the importance of a proper discovery phase for Scrum Masters when joining new teams, especially in dynamic startup environments where roles are still evolving and significant change is occurring. Self-reflection Question: How might your previous experiences be creating blind spots when you join a new team or organization? [Scrum Master Toolbox Podcast Recommends]

Unser heutiger Gast hat an der Rheinischen Friedrich-Wilhelms-Universität Bonn vergleichende Religionswissenschaft studiert und dort bereits seine Leidenschaft für das Hinterfragen tief verankerter Überzeugungen entdeckt. Nach weiteren Ausbildungen in systemischer Beratung und NLP sammelte er praktische Erfahrung in Coaching- und Innovationsmethoden, von Design Thinking bis Scrum. Seit über einem Jahrzehnt ist er geschäftsführender Gesellschafter der TWENTYONE SKILLS GmbH, einem Unternehmen, das vor allem eine Mission verfolgt: Wissenschaftlerinnen und Wissenschaftler mit den Führungs- und Kommunikation-Skills auszustatten, die sie in einer zunehmend komplexen Forschungslandschaft dringend brauchen. Sein Ansatz: E-Learning-Programme und Workshops, die fachliche Exzellenz mit den Anforderungen moderner Team- und Projektführung verbinden, sei es für große Departments mit mehreren Hundert Mitarbeitenden oder für junge Wissenschaftlerinnen und Wissenschaftler, die zum ersten Mal Teamverantwortung übernehmen. Wer mit ihm zusammengearbeitet hat, beschreibt ihn als inspirierend, kreativ und professionell zugleich, jemanden, der Menschen die Werkzeuge an die Hand gibt, ihre eigenen Potenziale zu entdecken und auszuschöpfen. Sein Credo: Eine veränderte Arbeitswelt braucht neue Ideen – gerade in der Forschung, wo kluge Köpfe schnell an Führungsgrenzen stoßen können. Seit acht Jahren beschäftigen wir uns in diesem Podcast mit der Frage, wie Arbeit den Menschen stärkt – statt ihn zu schwächen. In über 480 Gesprächen haben wir mit über 600 Persönlichkeiten darüber gesprochen, was sich für sie geändert hat und was sich weiter ändern muss. Wie gelingt es, hochqualifizierten Forschenden die dringend benötigten Leadership-Skills zu vermitteln, ohne ihre wissenschaftliche Identität zu kompromittieren? Welche Methoden und Tools sind besonders wirksam, um komplexe akademische Herausforderungen in praxisnahe Lernerfahrungen zu übersetzen? Und wie verändern E-Learning-Angebote das Miteinander in Laboren, Forschungsprojekten und Universitäten? Fest steht: Für die Herausforderungen unserer Zeit brauchen wir neue Impulse und daher suchen wir weiter nach Methoden, Vorbildern, Erfahrungen, Tools und Ideen, die uns dem Kern von New Work näherbringen. Darüber hinaus beschäftigt uns von Anfang an die Frage, ob wirklich alle Menschen das finden und leben können, was sie im Innersten wirklich, wirklich wollen. Ihr seid bei „On the Way to New Work“ – heute mit Robert Kötter. [Hier](https://linktr.ee/onthewaytonewwork) findet ihr alle Links zum Podcast und unseren aktuellen Werbepartnern

Tony Squires is accompanied by Nathan Hindmarsh, Wade Graham, and Michael Chammas on Triple M Saturday Scrum. Chatting that ridiculous game-winning field goal from Latrell Mitchell, who could make it in Origin, as well as recapping the Titans win over the Knights. They delve into Women In League round, Roosters Mismanagement of May, Young and Smith, plus Believe It Or Not, and a magic Tony’s Quiz.See omnystudio.com/listener for privacy information.

Tony Squires is accompanied by Nathan Hindmarsh, Wade Graham, and Michael Chammas on Triple M Saturday Scrum. Chatting that ridiculous game-winning field goal from Latrell Mitchell, who could make it in Origin, as well as recapping the Titans win over the Knights. They delve into Women In League round, Roosters Mismanagement of May, Young and Smith, plus Believe It Or Not, and a magic Tony’s Quiz.See omnystudio.com/listener for privacy information.

In this episode of the Scrum.org Community Podcast, Patricia Kong talks with Professional Scrum Trainer Joanna Plaskonka about why psychological safety is critical for effective Scrum Teams. Joanna explains how it fuels openness, innovation, and accountability—while its absence leads to poor collaboration, low morale, and missed opportunities. Through real-world examples, she dispels common myths and shares how leaders can foster a culture where teams feel safe to take risks, challenge ideas, and grow. This conversation highlights that psychological safety isn't a “nice-to-have”—it's essential for delivering real value.

Wade Graham, James Graham, Michael Chammas & Adam Peacock are in to talk the incredible news that the bears are back! We look at the mental player market, the Eels rebuild & preview every game of round 10!See omnystudio.com/listener for privacy information.

Wade Graham, James Graham, Michael Chammas & Adam Peacock are in to talk the incredible news that the bears are back! We look at the mental player market, the Eels rebuild & preview every game of round 10!See omnystudio.com/listener for privacy information.

Agile Is Broken, So What Should Startups and Tech Companies Do Instead?Look, no matter where you stand on Agile, Scrum, or Jira, no one can name-call their way around the fact that continuous delivery and continuous improvement have, more often than not, given way to over-management, over-documentation, and over-scrutinization of the software development process, turning development into a joyless slog where nothing new and innovative gets done, and certainly not quickly — even at, and especially at, tech startups.How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/

How do you grow a remote-first team from 30 to over 100 while still being voted a "great place to work"? Ginger Boyll says it’s part Agile mindset, part trust, and part Dungeons & Dragons—and we’re not arguing. Overview In this episode of the Agile Mentors Podcast, guest host Scott Dunn sits down with Ginger Boyll, Director of Client Experience at Stable Kernel, for a refreshingly candid conversation about leadership, collaboration, and creating cultures where people thrive, even remotely. From the magic of psychological safety to timesheet woes, CliftonStrengths charts, and the underrated art of letting someone else just do the thing, this episode is a masterclass in how empathy and agility show up far beyond process. References and resources mentioned in the show: Ginger Boyll Stable Kernel The Fearless Organization by Amy Edmonson Range by David Epstein Built to Last by Jim Collins Unreasonable Hospitality by Will Guidara The Tipping Point by Malcolm Gladwell The Coaching Habit by Michael Bungay Stanier Paul Graham’s Maker’s Schedule, Manager’s Schedule 25 Questions That Will Help You Know Your Teammates Better Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum. Ginger Boyll is the Director of Client Experience at Stable Kernel. She is a natural problem-solver with a passion for people, bringing deep experience in Agile delivery, tech strategy, and cross-functional collaboration to every project she touches.

Man who killed Beech Grove Police Ofc. Bill Toney makes final plea for clemency Benjamin Ritchie is scheduled for execution on May 20 for killing Beech Grove Police Officer Bill Toney almost 25 years ago. See omnystudio.com/listener for privacy information.

BONUS: Beyond Frameworks, A Provocative Guide to Real Agility With Erwin Verweij In this BONUS episode, we dive into the provocative world of Erwin Verweij's latest book: 'How the f*ck to be Agile?' Erwin shares his journey from frustration to clarity as he witnesses organizations adopting Agile frameworks without understanding their purpose. With candid stories from his coaching experiences, Erwin reveals what happens when teams wake up to real agility beyond dogmatic practices and how organizations can find their own path to meaningful change. The Wake-Up Call for Agile Adoption "What the f*ck dude! Do you even know what it means? Do you really know what it means?" Erwin's journey to writing this book began with growing frustration at how companies approach agility. He frequently encountered teams proudly declaring "We're Agile!" or "Our department is Agile" without understanding what that truly meant.  This disconnect between label and understanding became the catalyst for his provocatively-titled wake-up call. Erwin describes his exasperation with organizations adopting frameworks halfheartedly, following mindsets that were completely off track, and ultimately "doing stuff without knowing what they're doing and why they're doing it." The F-word in his book title serves dual purposes - expressing his frustration while also functioning as a power word to wake people up from their complacency. Breaking Free from Framework Dogma "We're not gonna do Agile. Forget it. And we're not gonna do Scrum, even though you're doing Scrum. Let's look at what really works for you people." Rather than imposing rigid frameworks, Erwin advocates for teams to discover what actually works in their specific context. He shares a memorable story of tearing down Scrum posters that management had installed, shocking team members who couldn't believe he would challenge the prescribed approach.  In another example, Erwin creatively used a manager's "quarantine" language by posting contamination warnings at a department's entrance with the message: "If you enter this room, you might get contaminated with a new way of working." These disruptive approaches are designed to shake people from blindly following orders and encourage them to think critically about their processes. Finding Your Own Path to Agility "Any coach who goes into a company with a strict plan and a set approach - don't hire them. They don't have a clue what to do." After the wake-up call, Erwin focuses on helping teams discover their own effective ways of working. He believes that the key is to observe what's already working well, emphasize those elements, and discard what doesn't serve the team. This approach stands in stark contrast to consultants who arrive with predetermined solutions regardless of context.  Erwin emphasizes that real transformation happens when teams take ownership of their processes, adapt them to their unique needs, and make them their own. He cautions against hiring coaches who come with rigid, predetermined plans, as they often lack the flexibility to address a team's specific challenges. The Never-Ending Journey of Adaptation "We need to help teams to stay open for the change that is coming." Erwin stresses that agility is not a destination but a continuous journey of adaptation. The world never stops changing, so teams must remain flexible and open to evolving their approaches. He encourages a mindset of experimentation with phrases like "let's try" and "what could we try" to keep teams responsive to new challenges.  According to Erwin, one of the most powerful ways to foster this adaptive culture is to model the behaviors you want to see in the teams you support. By demonstrating openness to change yourself, you help others embrace the continuous nature of improvement. Scaling Without Bureaucracy "Work with the system, learn what is needed, iterate." When discussing scaling Agile across an organization, Erwin questions why companies feel the need to scale in the first place. He uses cities as a metaphor for how complex systems can organize beyond small groups without excessive bureaucracy.  In one organization where he currently coaches, teams have found a pragmatic approach by adopting elements from various frameworks that work for them. They use quarterly planning sessions from SAFe primarily as a networking opportunity that connects everybody and focuses their efforts, even though the planning itself might be "basically bullshit." This practical, results-oriented approach emphasizes what works rather than dogmatic adherence to frameworks. Software as a Creative Process "Software development is basically figuring out how stuff works. It's a creative process that mostly is being dealt with within the brain of people." Erwin views software development fundamentally as a creative process rather than a production line. He explains that it's not about "typing as fast as you can" but about thinking, problem-solving, and creating. This perspective helps explain why iterative approaches with small steps work better than trying to plan everything upfront.  Erwin notes that when complex problems become routine, teams might not need the full framework structure, but they should retain the values that help them coordinate effectively. The essence of frameworks like Scrum, he suggests, is simply "start working, figure it out, and see what happens" - an approach that many organizations have become afraid to embrace. Awakening Organizational Intelligence "We raise children, which is basically programming another human being - it's really complex. And we just take it for granted. And then we go to work, and we don't know how to make decisions anymore." One of Erwin's most powerful insights is how organizational structures can suppress the natural intelligence and decision-making abilities that people demonstrate in their personal lives. He points out the irony that we navigate incredibly complex systems like raising children or driving in traffic, yet when we arrive at work, we suddenly act as if we can't make decisions without higher approval. This disconnect creates frustration and wastes human potential. Erwin challenges organizations to wake up to this contradiction and create environments where people can bring their full capabilities to work, rather than checking their intelligence at the door. In this section, we refer to Jurgen Appelo's Book Management 3.0. About Erwin Verweij Erwin is a seasoned Agile Coach, Certified Enterprise Coach, and author of Viking Law and How the f*ck to be Agile?. With 15+ years' experience driving meaningful change, he helps organizations embrace real agility through coaching, transformation, and workshops—cutting through complexity to spark courage, clarity, and action. You can link with Erwin Verweij on LinkedIn and connect with Erwin Verweij on Twitter.

Jeff is the co-creator of Scrum and a leading expert on how the Scrum framework has evolved to meet the needs of today's business. The framework he developed in 1993 and formalized in 1995 with Ken Schwaber has since been adopted by the vast majority of software development companies around the world. However, Jeff realized that the benefits of Scrum are not limited to software and product development. He has adapted this successful strategy for several other industries, including finance, healthcare, higher education, and telecom.   As the CEO of Scrum Inc. Jeff sets the vision for success with Scrum. He continues to share best practices with organizations around the globe and has written extensively on Scrum rules and methods. With a deep understanding of business process — gleaned from years as CTO/CEO of eleven different software companies — Jeff is able to describe the high-level organizational benefits of Scrum and what it takes to create hyperproductive teams.   Topics of Discussion: [:35] Introduction of Jeff Sutherland, co-creator of Scrum. [3:47] Jeff Sutherland's background: His experience at West Point and lessons in making work visible. [5:19] Fighter pilot experiences that influenced the operational side of Scrum. [6:02] Transition to the Air Force Academy and work in AI at Stanford. [7:38] Learning complex adaptive systems and the origin of Agile from complex systems theory. [8:30] How complex systems theory impacts Scrum and Agile teams today. [9:25] Jeff's first experiences applying Scrum in the banking industry. [11:25] The development of Scrum and the 2001 Agile Manifesto. [12:57] Making work visible and organizing teams, from West Point to Toyota to the Agile Manifesto. [13:23] Fast forward to 2024: Issues in Scrum and Agile practices, including sprint lengths and backlog grooming. [14:34] Jeff's new book: First Principles in Scrum and its relation to Scrum technology stacks. [16:23] Building autonomous systems: Lessons from radiation physics, AI, and complex adaptive systems. [19:16] The influence of autonomous robots on the creation of Scrum. [21:14] Discussion of Scrum and AI, leading to “Extreme Agile.” [22:47] Predictions for the future of Scrum and Agile: Teams becoming 30 to 100 times faster by 2030. [23:37] Example of AI in action: Developing a system to handle expense reports using Scrum principles. [29:37] Challenges with AI-generated code and the need for strong software architecture knowledge. [33:24] The importance of following Scrum “by the book” to achieve hyperproductivity. [35:30] Jeff's closing advice on adapting to extreme agile to stay competitive by 2030.   Mentioned in this Episode: Clear Measure Way Architect Forum Software Engineer Forum Programming with Palermo — New Video Podcast! Email us at programming@palermo.net. Clear Measure, Inc. (Sponsor) .NET DevOps for Azure: A Developer's Guide to DevOps Architecture the Right Way, by Jeffrey Palermo “How the Agile Manifesto Came To Be” Become a beta tester for Jeff Sutherland's AI software project for expense reports: support@quickaireports.com   Want to Learn More? Visit AzureDevOps.Show for show notes and additional episodes.

The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st.   Poor work intake equals out-of-control.  Being out of control leads to stress and poor quality.  Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today!  JRoss Publishing or Amazon. JRoss Publishing: Amazon:   Original Show Notes:  In March 2020, as our world was shrinking and words like 'lockdown' and 'zoom-bombing' were becoming a reality, we recorded and aired . Paul Laberge, Susan Parente, Jo Ann Sweeney, John Voris, and I talked about how we could create or preserve interactions leading to serendipity. Remote working was new for many people. This week we discuss what went well and what have we learned from nearly a year of working remotely. As the editor of the SPaMCAST it is my great pleasure to reconvene a group of people that have such great insight into people. The discussion is full of great ideas to improve remote and hybrid working environments, but most of all it is full of ideas to help respect people in tough times or not.   Panelist Bios Jo Ann Sweeney FCIM FIIC MCIPR is an engagement and communication consultant. Typically, she acts as change management lead on complex programmes, facilitating development of effective engagement, training, and communication strategies and then assisting as the strategies are implemented. Clients value her deep understanding of audiences. Jo Ann is known for clarifying the complex and for persuading key stakeholders to get involved and actively support change. You are welcome to download a complimentary copy of Jo Ann's guide How to Explain Change in 8 Easy Steps at Contact Jo Ann at jo.ann@sweeneycomms.com John Voris is the current leader of AgilePhilly, the local user group in the Philadelphia area for Scrum, Kanban, and Lean Software. ()  His day job is working on financial applications for Crown Cork & Seal, an essential company with over 100 years of manufacturing food and beverage cans.  Prior to Crown, John was an independent software consultant for 30+ years helping both small companies and Fortune 100 large companies with both applications and operating systems. Reach out on LinkedIn: With more than 30 years in the information technology industry, Paul Laberge – CGI Director Consulting-Expert, has a wide range of experience providing IT project management. He enjoys coaching leaders in deploying business technology solutions. His experience in organizational change management spans many different lifecycles including transitions to Agile frameworks (RUP, XP, Scrum, SAFe, Nexxus, LeSS) and incorporating Lean (Kanban) methodologies. Reach out on LinkedIn: Susan Parente is a Principal Consultant at S3 Technologies, LLC and a University Professor at multiple Universities. Mrs. Parente is an author, mentor and professor focused on risk management, traditional and Agile project management. Her experience is augmented by her Masters in Engineering Management with a focus in Marketing of Technology from George Washington University, DC, along with a number of professional certifications. Ms. Parente has 23+ years' experience leading software and business development projects in the private and public sectors, including a decade of experience implementing IT projects for the DoD. Contact Susan at parente.s3@gmail.com  

What is SCRUM?

Carmen Jurado: Beyond the Backlog—How Great Product Owners Embrace Team Collaboration The Great Product Owner: Standing with the Team  Carmen shares that the best Product Owners she's encountered are those who stand with their teams. Drawing from her own recent experience as a Product Owner, she emphasizes the importance of being there for your team, recognizing that they make you look good. Great Product Owners understand that achievements are team efforts, not individual accomplishments. Carmen also highlights that exemplary Product Owners have a deep understanding of the goals, values, and principles of Agile methodologies, allowing them to better support their teams and leverage agile practices effectively. In this segment we refer to the book Generative AI in a Nutshell. The Bad Product Owner: The Novice Who Does Everything Carmen describes a common anti-pattern she encountered: the inexperienced Product Owner who attempts to handle everything independently. This particular PO was preparing reviews and planning sessions alone, feeling that these events wouldn't happen otherwise. The team wasn't engaged, and the backlog had ballooned to over 300 items. Carmen helped this PO sort through the backlog to start with a clean slate and conducted a stakeholder mapping session to manage difficult stakeholders, particularly a CFO who was treating the PO as merely a scribe. They also worked to involve the team in Scrum events, reducing the burden on the PO. Carmen emphasizes the importance of keeping the team updated on process changes and the value of having a PO who can openly discuss their challenges. Self-reflection Question: As a Scrum Master, how can you help both experienced and novice Product Owners find the right balance between taking ownership and enabling team participation? [Scrum Master Toolbox Podcast Recommends]

Carmen Jurado: The Power of Constructive Feedback in Building Trust in Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Carmen identifies the hallmark of a successful team as one that allows itself to be vulnerable. Success isn't just about positive feedback but creating an environment where team members feel safe to discuss mistakes openly. She shares an experience where a team member made an error that caused a significant project delay, prompting other team members to complain. Instead of allowing this to create division, Carmen facilitated an open discussion where the team member acknowledged their mistake and received constructive feedback from colleagues. This exchange built trust and demonstrated that the team had developed the psychological safety needed to hold each other accountable. Carmen emphasizes that this accountability for work and agreements is a responsibility that belongs to the entire team, not just the Scrum Master. Self-reflection Question: How can you foster greater psychological safety in your team so members feel comfortable addressing mistakes directly with each other? Featured Retrospective Format for the Week: Golden Apples Carmen recommends the "Golden Apples" retrospective format, which draws inspiration from Greek mythology. This creative format incorporates feedback questions about sprints and the team, with game elements that introduce friendly competition. Carmen typically reserves this format for festive times of the year to boost team morale. She also mentions her fondness for movie-themed retrospectives and encourages Scrum Masters to invest time in creating fun, creative retrospective experiences that engage the team. In this segment, we refer to Norm Kerth's Retrospective Prime Directive. [Scrum Master Toolbox Podcast Recommends]

Carmen Jurado: Lean Change Management, How to Design Change with Those Affected Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Carmen discusses the critical mistakes organizations make when implementing change without adequate communication and employee involvement. She highlights how employees are often simply informed of new methods without any prior communication, creating resistance and disengagement. Carmen advocates for involving employees early in the change process, suggesting that representatives participate in the design phase and provide feedback on change plans. She emphasizes that Scrum Masters can grow by facilitating this involvement, encouraging co-creation of change through approaches like Lean Change Management. Carmen also shares a practical tip: involve your biggest critics in the change design, transforming them from obstacles into co-creators of the solution. Self-reflection Question: How might you better involve team members in designing change processes rather than simply announcing changes to them? [Scrum Master Toolbox Podcast Recommends]

Real Agile forecasting runs on math, not magic. Brian and Lance dive into Monte Carlo methods, DORA metrics, and how AI is shifting the future of project management. All with a human-first approach that builds better teams, not bigger spreadsheets. Overview In this episode of the Agile Mentors Podcast, Brian Milner and Lance Dacy unpack why Agile teams need to rethink how they forecast work—and why math, not magic, is the real secret. From the roots of Taylorism to today's Monte Carlo simulations, they explore how to navigate uncertainty with data-driven tools like DORA metrics, flow metrics, and probability theory, while keeping the heart of Agile leadership focused on trust, transparency, and better decision-making. References and resources mentioned in the show: Lance Dacy Free Chapters of Agile Estimating and Planning by Mike Cohn Join the Agile Mentors Community Mountain Goat Software Certified Scrum and Agile Training Schedule Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant's heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away.

Carmen Jurado: The Power of Being Heard, Turning Critics Into Agile Advocates Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Carmen shares how she was asked to step in as a Scrum Master for a struggling team that had a particularly vocal and critical lead developer. This developer had experienced multiple transitions and transformations, leading to significant resistance that was affecting the entire team's morale and creating unresolved conflicts. Carmen focused on building individual relationships with each team member and setting clear expectations. She discovered that the lead developer simply didn't feel heard. By listening and addressing these concerns, Carmen was able to transform her biggest critic into one of her strongest advocates. She emphasizes that resistance is often a sign of loyalty to something else and that understanding this can help transform a dysfunctional team into a high-performing one. Self-reflection Question: How might you address resistance in your team by focusing on individual relationships and understanding what team members feel loyal to? Featured Book of the Week: Joy Inc. by Richard Sheridan Carmen recommends Joy Inc. by Richard Sheridan, highlighting its practical insights for creating a motivating and enjoyable workplace. The book covers everything from hiring practices to team collaboration and experimentation, yet never explicitly mentions "Agile." Carmen appreciates the inspiring stories about understanding users in their environment and how these principles can be applied to create better working environments. [Scrum Master Toolbox Podcast Recommends]

Carmen Jurado: Scrum Masters, Your Team Needs to Know Which Hat You're Wearing Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Carmen shares a valuable learning experience from her early days as a Scrum Master when she was assigned the additional responsibility of being a compliance officer for her team. During a retrospective, she noticed an uncomfortable atmosphere but didn't address it. After the session, the team requested a private meeting where they expressed their discomfort, explaining they weren't clear when Carmen was acting as their Scrum Master versus when she was enforcing compliance. This experience taught Carmen the critical importance of explicitly stating which role she was performing at any given moment and creating an environment where team members feel safe to provide honest feedback. Self-reflection Question: How clearly do you communicate your different roles and responsibilities to your team, and have you created an environment where they feel comfortable giving you direct feedback? [Scrum Master Toolbox Podcast Recommends]

Chris Sims: The Empathy Advantage, How Great POs Connect Teams with Users Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Deep Market Knowledge Creates Team Empathy Brad exemplifies a truly effective Product Owner through his exceptional understanding of end users and customers in the investment management space. What sets Brad apart is not just his deep domain knowledge, but his established relationships with gatekeepers at customer organizations. These connections provide valuable insights that inform product decisions. Most importantly, Brad regularly spends time with the development team, helping them empathize with stakeholders and understand the real-world impact of their work. His user stories consistently focus on actual users and why the requested features matter, creating clear context for developers and fostering meaningful connections between technical work and business outcomes. The Bad Product Owner: The Disempowered Proxy Problem Chris identifies a common anti-pattern: the disempowered proxy Product Owner. This situation occurs when someone performs the day-to-day PO responsibilities for the team, but lacks true authority to make decisions. Instead, an unseen "real PO" holds ultimate control and can swoop in at any time to change priorities or requirements. This arrangement quickly erodes team trust as they realize the proxy must continually defer decisions, creating delays and uncertainty. Chris suggests either empowering the proxy with more decision-making authority while keeping stakeholders appropriately involved, or having the higher-level PO commit to spending sufficient time with the team to fulfill the true Product Owner role themselves. Self-reflection Question: How might you identify and address power imbalances in the Product Owner role within your organization? [Scrum Master Toolbox Podcast Recommends]

Chris Sims: Dual Focus, Balancing Agile Team Health with Value Delivery Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. For Chris Sims, success as a Scrum Master centers on two critical outcomes: creating healthier, happier work environments and helping teams deliver more value. Chris emphasizes that Scrum is only valuable if it helps achieve these fundamental goals. He suggests using surveys to assess team health and happiness, tracking how often team members ask each other for help, and evaluating whether daily scrums focus on problem-solving rather than status reporting. Regarding value delivery, Chris cautions against measuring the wrong things (like velocity) which can drive counterproductive behaviors. Instead, he recommends tracking how frequently teams deliver to stakeholders, having meaningful discussions about business value, and ensuring stakeholder involvement in sprint reviews to better align with what truly matters to the organization. In this segment, we refer to Chris Sims' articles on Business Value Myths, and Measuring Value With Product Hypothesis. Featured Retrospective Format for the Week: The Dixit Retrospective Chris shares an innovative retrospective format based on the card game Dixit. In this approach, teams use the game's evocative picture cards to help describe their experiences during the sprint. The visual nature of these cards engages team members in a completely different way compared to traditional retrospectives, encouraging creative thinking and alternative perspectives. Chris notes that this format is particularly effective because it creates space for everyone to think before speaking, which helps balance participation between extroverts and more reflective team members. This retrospective technique can uncover insights that might not emerge in more conventional discussion formats. Self-reflection Question: How might you better balance measuring team health with measuring value delivery in your definition of success? [Scrum Master Toolbox Podcast Recommends]

Chris Sims: Middle Management, The Forgotten Layer in Agile Transformations Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Chris Sims recounts his experience with a rapidly growing startup that decided to adopt Scrum to address slowing delivery. When a VP championed the initiative, Chris provided training that generated excitement at the team level. However, they overlooked a critical component: the middle management layer. As teams embraced Scrum, they found themselves caught between multiple sources of direction—their direct managers, project managers, and newly established Product Owners with backlogs. This created confusion as middle managers, who weren't included in the transformation discussions, continued operating in their traditional ways. The result was teams appearing busy yet delivering slowly. Chris emphasizes the importance of considering how management roles evolve during agile transformations, deliberately redefining job descriptions, and helping managers find ways to bring value in the new structure rather than undermining it unintentionally. Self-reflection Question: In your organization's agile transformation, how are you addressing the needs and concerns of middle managers whose roles might be significantly impacted? [Scrum Master Toolbox Podcast Recommends]

PM Basics This episode is part of our Project Management Basics series, where we review the core principles of effective project management. Play video episode | Play audio-only episode | Play on YouTube Click above to play either the audio-only episode or video episode in a new window. Episode Summary Agile project management emphasizes collaboration, adaptability, and continuous feedback, allowing teams to produce high-value increments quickly and adjust as requirements evolve. This approach is brought to life by speaker and project management expert Cornelius Fichtner, who shares how focusing on key agile values helps deliver outcomes that genuinely match customer needs. Drawing on years of experience, he explains how frameworks like Scrum and others drive collaboration, transparency, and open communication, empowering teams to respond rapidly when priorities shift. He provides insights into managing uncertainty by breaking large initiatives into smaller deliverables, collecting constant customer input, and prioritizing real results over excessive documentation.