Butler University Lacy School of Business

Listen in as Darren interviews two trailblazing women in the insurance industry. Rosemarie Marshall and Tanja Maffei Chan explain their respective paths to the insurance industry while giving advice to the next generation entering the workforce. Our workforce should be as diverse as the demographics of the businesses and individuals that we represent. As the testimonies of our guests explain, we have made progress in training women for leadership positions and there is still room for improvement. 

EPISODE SUMMARYTune in as Pat Eckler describes his path to law school and the broad foundation of business understanding he received. We cover the possibilities of becoming a litigator in the courtroom or a transactional lawyer. Insurance policies are based on contacts that determine which risks are to be covered. Pat says, “Insurance is the oil that makes things work”. If you are interested in how lawyers play a role in the insurance industry, this is for you!EPISODE NOTESPat Eckler, a partner at Goldberg Segalla, builds superior client relationships to address their litigation needs and applies his wide range of skills to aid in resolving disputes. Pat handles a variety of civil disputes in state and federal courts across Illinois and Indiana. In addition to representing lawyers, Pat represents design professionals, accountants, and insurance brokers. His commercial litigation experience involves complex contract disputes and the defense of class-action lawsuits. Pat's coverage practice for insurers and the insured involves commercial general liability and personal lines policies, issues involving the duties to defend and indemnify, bad faith, and the application of exclusions. His tort defense work involves representing spans the representations of product manufacturers and distributors, trucking concerns, and premises owners. Pat is active in the organized defense bar both at the state and national levels.  He is a committee chair, columnist, and board member with both the Illinois Association of Defense Trial Counsel and the Professional Liability Defense Federation.  He focuses his recent work for the IDC on legislative activities.Pat has published extensively in professional journals on a wide range of topics.  He has published on substantive areas of law ranging from products liability and toxic torts to premises liability and claims against accountants.  Pat studied ancient Egyptian language at the University of Chicago, where he earned his degree in Near Eastern Languages and Civilizations.  After completing his undergraduate studies, he taught history and coached high school and college basketball for three years before attending law school at the University of Florida.Pat is the co-host of the Podium and Panel podcast with Dan Cotter which is a weekly podcast focusing on oral arguments before courts of review in Illinois and Indiana, the 7th Circuit, and SCOTUS.

EPISODE SUMMARYTune in and learn from Tim Fletcher, Emerging Issues Leader for Gen Re. Darren asks about nuclear verdicts, why the general public is disconnected from the impacts they have, and career opportunities for the next generation. We cover when a carrier should settle or when it should take a case to trial. Tort reforms, industry-specific problems, and litigious societies are discussed. Tim talks about his day-to-day and how he keeps up with emerging trends in the industry. EPISODE NOTESTim Fletcher is the Emerging Issues Leader for Gen Re. Based in Atlanta, Tim identifies and communicates emerging issues and exposures to Gen Re clients and internal colleagues. In this role, Tim serves as a strategic thought partner with clients in creating underwriting responses to those issues and exposures.Tim is a graduate of the University of Minnesota (Bachelor of Arts, Journalism) and the Mitchell Hamline School of Law (Juris Doctor). He has earned his Chartered Property Casualty Underwriter (CPCU) designation and serves as a guest lecturer on Risk Management and Insurance at Georgia State University. He is admitted to the Georgia Bar.

EPISODE SUMMARYThe world we live in today revolves around sales and service. Patrick Gallagher Jr. describes service as fulfilling the promises made during the sale. The insurance industry offers the opportunity to choose the product line that you sell. Customers need to purchase this product at the same time each year which makes this industry unique compared to others. Listen in to learn from Darren and Patrick about the hidden gems of the industry and the career opportunities available.EPISODE NOTESPatrick Gallagher Jr. As chairman of Gallagher's Canadian and Caribbean brokerage operations and CEO of its Latin American operations, Patrick is charged with building and executing strategies for growth and innovation in these rapidly expanding markets. Patrick works with the leaders of Gallagher's Canadian, Caribbean, and Latin American offices to help support growth and profitability. As part of his responsibilities in this area, Patrick is also a member of Gallagher's worldwide global brokerage leadership team.

Listen in as Claire talks with Tim Kenesey, the CEO of MedPro Group, a company that has been in action since 1899. As a subsidiary of Bershire Hathaway, MedPro Group emphasizes growth, innovation, and the continued investment into its employees and clients. As medicine and its infrastructure changed over time, MedPro Group evolved its offerings to best suit their customers across the country, illustrating the company’s “commitment to meeting their changing needs”.  In this episode, Tim explains the differences between short-tail vs. long-tail business models and expands on forecasting as it relates to claims in medical malpractice. Further, Tim sheds light onto the impact of COVID-19 on the medical malpractice market by explaining that because patients were not scheduling elective care appointments, or even general care appointments, the decline in healthcare consumption and delayed lawsuits will likely bring a flood of activity in the years to come. It is evident that medical workers rallied to save millions of lives, and MedPro Group is proud to protect the assets and reputations of these frontline workers. Tune in as Tim gives advice for young leaders to succeed in the insurance industry and more!EPISODE NOTESAbout Our Guest: Tim KeneseyTimothy J. Kenesey has spent a significant part of his career helping businesses define their strategy, improve their market position, and grow profitably. Since early 2001, Tim has been the President & CEO of MedPro Group Corporation. During the summer of 2005, in connection with GE’s publicly announced exits from its insurance businesses, Tim helped engineer a sale of MedPro Group to Berkshire Hathaway. In what was described as a “win-win” transaction, GE CEO Jeff Immelt remarked that MedPro Group was an “excellent business… moving into a bright future… with great owners,” while Berkshire’s Warren Buffett stated that the “MedPro Group team has successfully navigated through difficult insurance cycles by consistently delivering the nation’s best defense for doctors and solid results for shareholders.” Since joining Berkshire, in addition to maintaining his CEO position at MedPro Group, Tim is a director of certain other Berkshire subsidiaries. Before joining Berkshire, Tim was an officer at GE Insurance and a Global Business Development Manager at GE Healthcare (where he focused on aiding strategic growth initiatives and was responsible for helping to complete acquisitions and alliances in MR, CT, ultrasound, x-ray, nuclear medicine, and related services businesses throughout the world). Prior to his tenure at GE, Tim helped a variety of clients execute growth and strategic alternatives as a member of the Mergers, Acquisitions, & Corporate Finance Team at global law firm Sidley Austin. Tim began his professional career with KPMG in both audit and tax positions. Tim holds a BBA from the University of Notre Dame and a JD from the University of Illinois and was both a CPA and an attorney. He supports various community service efforts, including his role as the Founder & Chairman of Fort4Fitness, a 501(c)(3) organization that champions active, healthy living in Northeast Indiana. Tim and his wife have three daughters.

Tune in as Claire Richardson interviews Brad Robinson, MBA, CPCU; the Associate Director of Insurance & Financial Risk Management at the National Collegiate Athletic Association (NCAA). Brad has been in the industry since he graduated from Ball State University and later joined the NCAA in 2016 where he is currently tasked with management of the NCAA’s various insurance programs including but not limited to; student-athlete insurance programs, managing the NCAA’s intricate insurance portfolio, and day to day insurance operations. We discuss Brad’s experience prior to joining the NCAA, how he continues to step out of his comfort zone, and how he & the NCAA have navigated the COVID-19 environment. Brad also describes the impact that mentors have had on his experience in the industry, as well as Gamma Iota Sigma’s impact, professional associations, designations and continuing education, and much more. EPISODE NOTESBrad Robinson is the Associate Director of Insurance & Financial Risk Management for the National Collegiate Athletic Association (NCAA) and tasked with management of the Association’s various insurance programs. Prior to joining the NCAA in early 2016, he spent six years as an associate corporate risk manager for a large insurance company in Bloomington, Illinois. He has earned various insurance industry designations including the Chartered Property Casualty Underwriter (CPCU) and the Associate in Risk Management (ARM). Robinson earned his bachelor’s degree in risk management and insurance from Ball State University (’10) and his M.B.A. in insurance from Olivet College (‘15).

Join Claire Richardson as she interviews current Chief Executive Officer of Hylant, Mike Hylant & Toledo office President, Andrew Bubba Berenzweig. Mike has over 30 years in the insurance industry & served as the President of the Cleveland office from its inception in 1989 until he was appointed to his current position as Chief Executive Officer in 2008. Bubba retired from his professional hockey career in 2004 and joined the Hylant team & in 2014 he stepped into his current position as president of the Toledo office. In 2022, Mike will transition to the role of the executive chairman of the board, as Bubba becomes the fourth generation of the Hylant family to take the helm as CEO. In the episode, Mike & Bubba explain the honesty, transparency, respect, & dedication Hylant perpetuates to its employees & clients alike. Through these strong values, the organization continues to innovate as it grows & brings best practices to its clients. Listen in to learn more about Hylant & leadership techniques!

Lacy School of Business Interim Dean Hilary Buttrick and College of Communication Dean Brooke Barnett will moderate a panel discussion featuring three women leaders with a deep connection to Butler. We'll hear about their formal and informal leadership experiences, their insights into leadership development, and the inspiring paths their careers have taken. Panelists include Patricia Mays '93, senior director of content strategy and distribution for ESPN; Elaine Bedel MBA '79, secretary and CEO of Indiana Destination Development Corporation; and Martha Hoover H '18, founder of Patachou, Inc.

On this episode, Claire interviews Elizabeth Bailey, the Vice President of Workers’ Compensation & Safety at Waffle House.  Elizabeth oversees the workers’ compensation programs for 1,700 Waffle House restaurants in 24 states. Her knowledge of safety, loss control, claims, and state-specific workers’ compensation laws are utilized daily.  Elizabeth serves on multiple boards & professional associations for workers’ compensation & also stayed involved in her sorority, Kappa Kappa Gamma. Tune in to hear more about Elizabeth & her expansive knowledge of workers’ compensation & more!Tune in to hear more about Elizabeth & her expansive knowledge of workers’ compensation & more! 

During this episode, Claire Richardson talks with Michael Costello, the Co-Founder & Principal of Evolve MGA, one of the most cutting-edge cyber insurance companies to grace the insurance market. Evolve values hard work, innovation, and culture. These values are showcased through the company’s commitment not only to its employees, but also its clients. Evolve’s devotion to company culture and an empowering atmosphere stem from the values of the Costello brothers (and Evolve’s Caveman Productions of course). Michael details the tech-driven tools Evolve uses to recruit talented & diversified individuals, in order to provide the expertise a cyber insurance & risk management firm of Evolve’s caliber requires. Tune in to learn more! Michael Costello is the Co-Founder of Evolve MGA , a cyber specialist commercial insurance market. Entering the insurance industry as the 4th generation in the Costello family, Michael worked at the family retail insurance agency, Costello & Sons, with account managers in high school and eventually as a licensed P&C producer in college. Michael formally launched his full-time insurance career as a wholesale broker, and specialized in cyber and technology insurance for three years before launching Evolve in 2016 with his brother, Patrick. In the past five years, Evolve has emerged as a key player in the cyber market, winning Advisen’s Cyber Newcomer of the Year in 2019 and Cyber MGA of the Year in 2020.

In the first Risk & Reward episode of 2021, Claire Richardson is joined by U.S. Chief Operating Officer of Lockton Companies, Said Taiym. Said’s passion shows through his 20 years of experience working in Risk Management, Information Technology, & Insurance.

JoAnn Scott joins Graham Honaker to discuss her role with the NCAA, Butler’s impact on her life, and how the NCAA will continue to evolve and its impact on Indianapolis.

Jon Loftin, President and COO of MJ Insurance is our guest today. Jon will be speaking about corporate culture in the age of the pandemic and how MJ is handling it. MJ is one of our Butler’s best and long-time corporate partners. Jon also serves on the Lacy School of Business Dean’s Advisory Council.

This Lacy School of Business episode is panel discussion presented by the Butler University MBA Alumni Community Tune in as our panel of local business leaders share their perspectives on resilient leadership. We’ll explore topics like maintaining employee morale during a crisis; leadership skills to lean on during challenging times; and strategies for preparing your organization for success in all environments. Featured PanelistsDavid Dreith • President and CEO, Easterseals CrossroadsHeather Haas • President, ADVISAMark Minner '12 • President and CSO, FirstPerson

In the last Risk & Reward episode of 2020, Claire Richardson moderates a panel of three business leaders discussing the importance of Diversity, Equity, & Inclusion efforts in the insurance industry and beyond. On this episode, these amazing thought leaders bring together their expertise and discuss disparities in American society, the need for collective action leading to change, and how to actively empower underrepresented groups inside and outside of the workplace. Also discussed in this panel is the necessity for companies to invest in a diversified talentpipeline to recruit and continue to support underrepresented groups. Tune in!Meet the Panel:Emil Ekiyor is the Founder/CEO of InnoPower Indy Inc, a community development organization that works with stakeholders to create capacity-building opportunities for underrepresented businesses and professionals in education, workforce development, and entrepreneurship. Emil left his home in Nigeria when he was 15 years old to pursue educational opportunities in the United States. He played in the NFL for six years before moving to Indianapolis with his family. While being active in the Indianapolis community, Emil created an ecosystem of minority professionals and #entrepreneurs from around Indiana to help unite and build a stronger community.Amy C. Waninger is the Founder & CEO of Lead at Any Level. She was the D&I keynote speaker and has authored multiple books. Amy grew up in rural Indiana and now works with companies across the country to improve inclusive cultures and diverse leadership bench strength. Jamar Cobb-Dennard is a Business Broker with Indiana Business Advisors. A leadership consultant with 17 years of experience, Jamar specializes in teaching CPA soft skills related to #leadership, business development, and #communication. Jamar is also an attorney and remains active in the Indianapolis community. He has received multiple awards from Indianapolis Business Journal.

Lacy School of Business Podcast: Interview with Darryl Warren, Lacy School of Business Career Mentor

Join us as Claire interviews Chad Trainor, Senior Vice President and Director of Operations, and Mark Maucere, Office President of CRC Insurance Services, Inc.’s new Indianapolis office. CRC Group is a Wholesale and Specialty Insurance Brokerage headquartered in Birmingham, Alabama with offices in 30 states. CRC Group encompasses 16 different brands which specialize in numerous solution practices and industries. Mark & Chad describe CRC Group’s position in the industry, broad market access, and commitment to customers & continued education. Additionally, we learn about Wholesale & Specialty insurance, as well as the qualities required to be a great broker and leader.

Butler University presents a conversation with Mr. Robert G. Jones, Senior Advisor of Ethical Leadership for the Butler University Lacy School of Business and former Chairman of Old National Bancorp. Hilary Buttrick, Interim Dean for the Lacy School of Business, will lead Mr. Jones through a discussion of his philosophy on leadership and the challenges and opportunities leaders are facing in the pandemic.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

In this podcast, we interview Roxsann Wilson, Vice President of Risk Management for Cardinal Health. Ms. Wilson’s fruitful career earned her the title of The RIMS 2020 Risk Manager of the Year.Tune in to Risk & Reward as we recognize her valuable outlook on mentorship and get advice on how transcend from a manager to a great leader. We will also learn how collaborating with industry leaders shaped Roxsann’s technique as a risk professional and how it can do the same for you.

Tune in as Claire Richardson, President of Butler University’s chapter of Gamma Iota Sigma, interviews Dr. William T. Hold, Ph.D. CIC, CPCU, CLU of The National Alliance for Insurance Education & Research.In this inaugural podcast, we uncover Dr. Hold’s humble beginnings, realize how he turned a $450 college scholarship into the most successful risk management and insurance education organization in the world. Then learn why what you do when no one’s looking is a true measure of success. What does this titan of the insurance industry recommend for those taking the first steps of their career path? Listen to find out.

Jennifer Pope Baker has dedicated her career to creating transformative, lasting change for women and girls in central Indiana. She is respected as an innovative and passionate philanthropic leader, serving as Executive Director of Women’s Fund of Central Indiana since 1998.--At Butler University’s Lacy School of Business, we believe that being an ethical leader means acknowledging injustices and actively working to correct them. We have an obligation to prepare students to be leaders in organizations that are inclusive and offer a place of belonging for all people, regardless of background. The Lacy School of Business Ethics Podcast, presented by Old National Bank, is devoting its next episodes to local community leaders committed to combating issues of racial and social injustice in the Indianapolis community and beyond. We’ll explore ways that business and educators can make a difference.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

Brian Payne is the president and CEO of the $870 million Central Indiana Community Foundation (CICF) and The Indianapolis Foundation. Since he joined CICF in November 2000, the foundation’s annual grant-making has more than doubled to over $50 million. CICF’s mission is to mobilize people, ideas and investments to create a community where all individuals have an equitable opportunity to reach their full potential—no matter place, race or identity.--At Butler University’s Lacy School of Business, we believe that being an ethical leader means acknowledging injustices and actively working to correct them. We have an obligation to prepare students to be leaders in organizations that are inclusive and offer a place of belonging for all people, regardless of background. The Lacy School of Business Ethics Podcast, presented by Old National Bank, is devoting its next episodes to local community leaders committed to combating issues of racial and social injustice in the Indianapolis community and beyond. We’ll explore ways that business and educators can make a difference.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

Hilary Buttrick, LSB Associate Professor of Business Law, interviews Melissa Stapleton Barnes, Senior Vice President, Enterprise Risk Management, and Chief Ethics and Compliance Officer, Eli Lilly and Company. Melissa shares her thoughts on leading her organization through the COVID-19 pandemic. This podcast explores the ways that organizations are changing how they work to meet the needs of the communities they serve during a global health crisis.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

Hilary Buttrick, LSB Associate Professor of Business Law, interviews Andrew Penca, Executive Director – Supply Chain, Engine Business, Cummins Inc., Andrew shares his thoughts on leading his organization through the COVID-19 pandemic. This podcast explores the ways that organizations are changing how they work to meet the needs of the communities they serve during a global health crisis.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

Hilary Buttrick, LSB Associate Professor of Business Law, interviews Jim Ryan, Chairman and CEO of Old National Bank. Jim shares his thoughts on leading his organization through the COVID-19 pandemic. This podcast explores the ways that organizations are changing how they work to meet the needs of the communities they serve during a global health crisis.Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval

Every crisis carries an obligation. The obligation to put principles into practice. The obligation to put your people and your community first. How do we lead ethically in times of crisis? How do we meet the needs of our customers while safeguarding the health of our colleagues and our community? The Butler University Lacy School of Business presents its new podcast channel and a three-part Ethics Series presented by Old National Bank. Join us in conversations with top business leaders as they explore how COVID-19 has affected the way they work and the communities they serve. We’ll talk with leaders from Ethisphere’s World’s Most Ethical Companies. Leaders like: Jim Ryan – Old National Bank Chairman and CEO Andrew Penca – Cummins Executive Director of Supply Chain, Engine Business Melissa Stapleton Barnes – Eli Lilly and Company Senior Vice President, Enterprise Risk Management, and Chief Ethics and Compliance Officer In our journey to become the Midwest's leader in Business Ethics Education and Ethical Leadership, the Lacy School of Business is launching its yearlong ethics series, including podcasts, offering free educational events to students, alumni, and the business community. Our goal is to continue to exemplify ethical practice and leadership development for our students, future leaders, and the community as a whole. Credits: Production Team - Bram Sheckels & Kelly SchmidtMusic by Ronak Raval