Coachtalk - A podcast about coaching for improvement in health and social care

Alice Kennedy. Research Project Manager at The Dartmouth Institute for Health Policy and Clinical Practice USA and PHD candidate at Jönköping Academy Sweden and Nicoline Vackerberg, Development leader Region Jönköping County, Sweden explore co-production in practice and talk about how coaches might think about the drivers of co-production to brainstorm small changes they can make to increase the level of co-production in all activities.

Michelle Farr, Research Fellow, National Institute for Health Research Applied Research Collaboration West (NIHR ARC West), University of Bristol and Gillian Mulvale, Associate Professor, Health Policy and Management DeGroote School of Business, McMaster University Canada have a dialogue with Nicoline Vackerberg, Development leader Qulturum, Region Jönköping County, Sweden about coproduction, power dynamics and a new mindset starting with your heart and emotions.

Marie Winald Karlström is a mother to Jesper. Jesper, today 26 years, has Down syndrome with severe heartproblems. Marie, his mother, has been very committed to promote co-production with health professionals and is very clear about that this is neccesary to secure high quality of care. She is also keen to be a part and be involved in quality improvements projects. Listen to her experiences, thoughts and the challenges to overcome regarding patients and staff working together as partners. A question she points out. Why are we afraid of involving patients in improvements projects? What is really the problem? How can we start learning together if the patient is not invited?

Dr Dee Gray - Director grays & Director of the Young Carers Academy CiC. RSA Councillor for Wales, RSA Fellow. Co-production is it a holy grail or something to guide our practice? In this conversation Dee and Nicoline discuss the merits of co-production and how important it is to be realistic about how we both introduce it and utilise it in our coaching practice. Dee shares some insights into her own coaching practice, the influence Edgar Cahn has had on her work, and the development of co-production in Wales.

Nicoline Vackerberg has a chat with Christian Farman, Former patient in the self dialys unit, today a nurse.He tells us succesfactors of building a complete new way of care. He gives his experience of good Co-production and some challenging messages to both patients and professionals.

Nicoline Vackerberg, Senior Development Leader, Qulturum, Region Jönköping County and Anna Carlbom, Esther Lead, Learning and Design center Kent, UK and Head of dementia care Ydre kommun, Sweden. They have a dialoque about keeping energy as a coach and improvement coaches stimulating small changes that can make a big difference.

Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden. Talk about finding the light, invest in others success, refill your own energy. If you are curious about the article we are talking about you can find it here: https://ghsmart.com/resources/finding_the_light.pdf

Göran Henriks and Nicoline Vackerberg

#43 - Coaching in Covid times - Göran Henriks by Qulturum, Region Jönköping county

Robert Stewart, Clinical Design Director at the Design and Learning Center for Clinical and Social Innovation in Kent, England, is passionate about co-production and learning from the person’s/patient’s perspective. Among other things, he points out the importance of keeping this perspective in the digital evolution of health care and asks ”How do we ensure learning, so that the person, not only the professional, becomes digitally enabled?”. The key to digital inclusion is learning together. This is certainly a live issue this spring, when many organizations and individuals have taken great leaps in the digital evolution, stressed by the need of keeping social distance.

Sarah Courtney Deputy Director of Nursing and clinical director PatientsSafety and Quality Improvement Southern Health NHS foundation trust. Reflecting about Coaching in daily work, positive reinforcement, appreciative inquiry and reflective journaling.

Esther Lim, Head lead of the Esther Network in Singapore, Community Integration Population Health & Integrated Care Office (PHICO) SingHealth and Nicoline Vackerberg having a dialogue about observation skills, debrief after coaching, letting go of controll and put the patients in the driving seat.

Caroline Ärleskog, Master student at Jönköping Academy with special interest in Co-production. Nicoline Vackerberg, development leader at Qulturum, is having a dialoque about balancing power when doing improvement projects with patients/users. Pre-reflecting about power can be a good starting point before you start your coaching.

Paul Batalden, Professor Emeritus, Dartmouth and guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.

In this pod Anette Nilsson development Strategist Jönköping Region have a dialouge with Frank Frederico vice president and senior safety expert at IHI (Institue for healthcare improvement, Boston) It is a dialogue about patient safety and coaching from Franks learning over many years from working in many contries.

Peter Daneryd (MD, PHD Fellow Intermountain Healthcare, USA )interviews Kieran Walshe (Professor of Health Policy & Management Manchester Business School,The University of Manchester. They are talking about healtcare research and innovation system, alignment of goals and interests and how can we redesign the system?

Agneta Jansmyr CEO Jönköping Conuty Council. Agneta has long and deep experiences from working many years both in health care and elderly care. She is a well known leader and some years ago she was scored to one of the 4 most important women in welfare. She has contributed to make quality improvement an important part in leadership and strategy in healthcare both nationally and internationally. This is a conversation we hope can feed your thoughts with some perspective who can be useful to reflect around as a coach transforming health care.

Anette Nilsson, Senior Development Strategist (Region Jönköping County, Sweden) meet Bo Bergman who is Professor Emeritus at the Department of Service Management and Logistics (Chalmer University, Sweden). They are talking about how to create a seamless helth care system. And they are asking the questions: What can support us? What can guide us?

Nicoline Vackerberg, Senior Development leader, Region Jönköping County interviews Tina C. Foster, MD, MPH, MS, Darthmouth-Hitchcock Medical Center. They are alking about susatianable coaching and co-pruction.

Anette Nilsson (Development Strategist, Region Jönköping County) interviews Marjorie M. Godfrey (PhD, MS, BSN, FAAN is Founder and Co-Director of The Dartmouth Institute Microsystem Academy and Lecturer for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA)

Lia Donkers, Community Physician, Transmural Network, Gouda The Netherlands. And Nicoline Vackerberg, Senior Development Leader at Qulturum, Region Jönköping County.

Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) is in Utah and the Intermountain Healthcare Center for a dialogue together with Erik Henry, Data Analytics Manager, Intermountain Healthcare Delivery Institute, Utah, USA. They are talking about measurements for sustainability.

Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) is in Utah and the Intermountain Healthcare Center for a dialogue together with Jonathan Andersson (Senior Data Analyst, Intermountain Healthcare Dlivery Institute, Utah, USA). They are talking about the difference between being an anlyst and a coach. Building sustainable projects and better value for patients and staff.

Brant Oliver.PHD MS MPH Assistant Professor, The Dartmouth Institute for Helalth Policy & Clinical Practice. He is being interviewed by Nicoline Vackerberg, Senior Development Leader at Qulturum, Region Jönköping County. They are talking about the importance of measurements for sustainability, Quantitative and Qualitative data.

Galina Gheihman (final year medical student from Harvard Medical School in Boston, USA)interviews Dr. Maren Batalden, who is a hospitalist physician and Senior Medical Director of Inpatient Quality at Cambridge Health Alliance (CHA) in Boston, MA, USA. She is also the director of a fellowship in quality improvement and co-production at the hospital. In this episode, we discuss the origins of Dr. Batalden’s interest in co-production, strategies to bring the principles of co-production and shared decision making into one’s everyday clinical work, and how co-production with patients and families has transformed system-level improvement work at CHA.

Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) and Julie Reed (Deputy Director of National Institute of Health Research Collaboration for Leadership in Applied Health Research and Care, North West London). Talking about being a critical optimist, Challenges with PDSA, integrating research and practice.

Nicoline Vackerberg (senior development leader, Qulturum, Region Jönköping County) interviews Galina Gheihman, final year medical student from Harvard Medical School in Boston, USA. She is also a fromer research fellow in Jönköping. They are talking about similarities in co-production in healthcare and medical educational design.

Nicoline Vackerberg, Senior development leader, Qulturum, Region Jönköping county and Bodil Klintberg,Unit manager, Region Stockholm.

Nicoline Vackerberg, senior Development Leader, discusses co-production from a patient supporters perspective, together with Patrik Blomqvist, who is working as a patient supporter in Region Jönköping county.

Christian von Plessen, MD, PhD is the Director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Nicoline Vackeberg, Senior Development Leader, Qulturum, Region Jönköping County.

Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement is interviewed by Anette Nilsson, Development Strategist, Qulturum Region Jönköpings län. They are talking about coaching in health care and how to be a good coach.

Nicoline Vackerberg, development leader Qulturum Region Jönköping county and Anette Nilsson, development strategist Region Jönköping county, talks about coaching connected to micro, meso and macro systems.

Helen Bevan, Change Agent, National Health Service UK and Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County

Paul Batalden, Professor Emeritus, Dartmouth and guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.

Dr. Dawn Stacey, Professor at the University of Ottawa and Ian Graham, Professor at the University of Ottawa discusses patient inolvement together with Nicoline Vackerberg, Development leader at Qulturum, Region Jönköping county.

Stefan Jutterdal, President, Swedish Association of Physiotherapists and Göran Henriks, Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping county discusses quality improvement, how to be a good coach and listening to patients,

Anette Nilsson has a conversation together with Charlotta "Lotta" Larsdotter, director of the health clinics Bra Liv, Region Jönköping county. They are talking about coaching your staff and the meeting with patients in primary care.

Sofie Rotstedt, Jönköping Academy, meets Glenn Robert, Kings College. They are talking about co-production/co-design. Why and how to start.

Professor Boel Andersson Gäre, scientist and teacher at the Jönköping Academy for Improvement of Health and Welfare discusses reflective practice with Nicoline Vackerberg, Development Leader at Qulturum, Region Jönköpings län.

Kiku Pukk Härenstam Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden

Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden.

Johan Thor, Associate Professor, Jönköping Academy, Sweden. Nicoline Vackerberg Development leader Qulturum, Region Jönköping, Sweden

Göran Henriks, Maureen B, President Emerita and Senior Fellow IHI.

Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County. Professor Jason Leitch, National Clinical Director for Healthcare Quality and Strategy, Scotland.

Paul Batalden, Professor Emeritus, Dartmouth. Guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.

Paul Batalden, Professor Emeritus, Dartmouth. Guest Professor, Jönköping University. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.

Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Malena Lau, Development leader, Västra Götaland County, Sweden

Dee Gray Visiting Research Fellow- Liverpool John Moores University. Director Grays-Learning UK & Nicoline Vackerberg Development leader Qulturum, Region Jönköping,Sweden.

Anna Carlbom, ESTHER co-ordinator, The Graham Care Group and Design and Learning Centre for Clinical and Social Innovation Kent, UK. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden.

Eva-Marie Sundkvist, Certified Solution focused coach, Processleader rehabilitation, Region Jönköping, Sweden. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden.

Natalia Soria, CQI Education Manager, Intarmountain Healthcare Delivery Institute, USA. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden