Podcasts about healthcare quality

What if the fastest way to grow your healthcare organization is to slow down? In this episode of The Disrupted Podcast, Scott Middleton returns from Scotland straight into the thick of a merger — and what he's learning is reshaping how he thinks about change itself. Scott takes us inside the integration of TCPA and Providence Care into Your Health, where two very different models are colliding. One organization built 640 billing codes last year; the other built 40. One puts a single nurse practitioner in a building with no support; the other surrounds providers with nurses and community health workers. The opportunity is enormous — but so is the risk of moving too fast and scaring everyone away. What if the fastest way to grow your healthcare organization is to slow down? In this episode of The Disrupted Podcast, Scott Middleton returns from Scotland straight into the thick of a merger — and what he's learning is reshaping how he thinks about change itself. Scott takes us inside the integration of TCPA and Providence Care into Your Health, where two very different models are colliding. One organization built 640 billing codes last year; the other built 40. One puts a single nurse practitioner in a building with no support; the other surrounds providers with nurses and community health workers. The opportunity is enormous — but so is the risk of moving too fast and scaring everyone away. In this conversation, Jamie and Scott explore: Why a nurse practitioner alone is a "single source of failure" — and how staffing changes everything How to enter a building without threatening the provider they already love Why billing isn't bureaucracy — it's how Medicare knows you made a difference The art of giving people what they think they need now, and the rest over time Advanced care planning, DNRs, and why the right message sometimes needs a different voice This is a masterclass in change management disguised as a healthcare conversation. Listen now — and rethink what "disruption" really requires. Why a nurse practitioner alone is a "single source of failure" — and how staffing changes everything How to enter a building without threatening the provider they already love Why billing isn't bureaucracy — it's how Medicare knows you made a difference The art of giving people what they think they need now, and the rest over time Advanced care planning, DNRs, and why the right message sometimes needs a different voice This is a masterclass in change management disguised as a healthcare conversation. Listen now — and rethink what "disruption" really requires. www.YourHealth.Org

“Marketplace Morning Report” host Kimberly Adams is back in the “Make Me Smart” podcast feed to share some reporting from a trip to southwest Alabama. It's a deep dive on rural health care access — about 700 rural hospitals nationwide are at risk of closure, according to the Center for Healthcare Quality and Payment Reform.Many of the headwinds are longstanding, but recent federal policy changes from the big Republican tax and spending law signed last year threaten to make the challenges more intense.As those changes kick in, the “Marketplace Morning Report” wanted to better understand what that will mean for communities all around the country.In this episode, we share the lessons learned from Alabama, starting with how hard a hospital closure can hit a community.

“Marketplace Morning Report” host Kimberly Adams is back in the “Make Me Smart” podcast feed to share some reporting from a trip to southwest Alabama. It's a deep dive on rural health care access — about 700 rural hospitals nationwide are at risk of closure, according to the Center for Healthcare Quality and Payment Reform.Many of the headwinds are longstanding, but recent federal policy changes from the big Republican tax and spending law signed last year threaten to make the challenges more intense.As those changes kick in, the “Marketplace Morning Report” wanted to better understand what that will mean for communities all around the country.In this episode, we share the lessons learned from Alabama, starting with how hard a hospital closure can hit a community.

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff welcomes Darrell Bodnar, Chief Information Officer for North Country Healthcare in New Hampshire, for a fascinating conversation on innovation, artificial intelligence, patient safety, and high reliability in rural healthcare.Darrell shares how North Country Healthcare — an independent rural healthcare system serving the northern third of New Hampshire — is leveraging AI, technology, leadership, and cross-functional teamwork to improve patient care, reduce harm, strengthen workflows, and support healthcare providers.This episode provides a hopeful and practical look at how rural healthcare organizations can use innovation and collaboration to create safer systems, stronger cultures, and better patient outcomes.We're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

What if the most important care in the entire healthcare system is also the most underfunded? While hospitals and inpatient reimbursements rise with inflation, the physician fee schedule has quietly declined roughly 33% in real terms over 25 years — and this year it's facing another cut. In this episode, Jamie Preston sits down with Your Health CEO Matt Staub, just back from Capitol Hill, where he spent a record-setting 95-degree day meeting with seven legislative offices to advocate for physicians, providers, and the patients they serve across rural South Carolina, Georgia, and beyond. What follows is part field report, part reflection on why preventive primary care saves money and lives — and why we plan meticulously for weddings, retirement, and vacations, but treat our own health with a "call us if something happens" approach. In this conversation: Why a 2.5–5% physician fee cut hits frontline rural practices hardest The bipartisan doctors' caucus and the real appetite for reform Why winning can come from a loss — the Kobe Bryant mindset on process over outcome How a Disney ride (Spaceship Earth) reframes humanity's whole story around communication The case for proactive, team-based primary care over reactive sick visits Press play for a conversation about advocacy, communication, and a simple, powerful idea: the change you need to make starts with you.

Rural Health News is a weekly segment of Rural Health Today, a podcast by Hillsdale Hospital. News sources for this episode: Kate Wells, “Michigan Found a Way To Reduce School Vaccine Waivers. Until It Backfired.,” June 3, 2026, https://kffhealthnews.org/public-health/vaccinations-school-vaccine-waivers-michigan-measles-covid-lockdowns/, KFF Health News. Centers for Disease Control and Prevention, “Measles Cases and Outbreaks,” May 29, 2026, https://www.cdc.gov/measles/data-research/index.html.  Andrew Cass, “720 hospitals at risk of closure, by state,” June 1, 2026, https://www.beckershospitalreview.com/finance/720-hospitals-at-risk-of-closure-by-state/, Becker's Hospital Review.  Center for Healthcare Quality and Payment Reform, “Rural Hospital at Risk of Closing,” May 2026, https://ruralhospitals.chqpr.org/downloads/Rural_Hospitals_at_Risk_of_Closing.pdf. University of Minnesota, “How rural and tribal communities are rewriting the rules for Alzheimer's prevention,” June 2, 2026, https://twin-cities.umn.edu/news-events/how-rural-and-tribal-communities-are-rewriting-rules-alzheimers-prevention. Rural Health Today is a production of Hillsdale Hospital in Hillsdale, Michigan and a member of the Health Podcast Network. Our host is JJ Hodshire, our producer is Kyrsten Newlon, and our audio engineer is Kenji Ulmer. Special thanks to our special guests for sharing their expertise on the show, and also to the Hillsdale Hospital marketing team. If you want to submit a question for us to answer on the podcast or learn more about Rural Health Today, visit ruralhealthtoday.com.

This episode of Quality Matters examines the growing role of digital wellness and chronic condition management programs and the challenge of measuring what truly matters. Host Rachel Harrington is joined by Peter Robertson of the Purchasing Business Group on Health and California Quality Collaborative and Kevin Masci of Omada Health to discuss how digital health solutions can help address rising healthcare costs, workforce shortages and fragmented care experiences. Peter and Kevin explain why meaningful engagement goes far beyond app downloads and login counts. Instead, successful programs focus on sustained participation, patient-centered goal setting, integration with primary care and measurable improvements in health outcomes. The conversation explores how employers, health plans and providers are evaluating digital solutions through clinical outcomes, patient-reported outcomes, utilization measures and value-based contracting arrangements. The guests also discuss one of the most important challenges facing digital health: trust. Privacy, transparency, data security and clear communication about how patient data is collected and used all play critical roles in long-term adoption. The episode concludes with a Patient Voice segment featuring Brandee Hicks, who shares her firsthand experiences using digital health tools, highlighting both the convenience they offer and the ongoing challenges around interoperability, digital literacy and maintaining support after programs end.     Highlights Beyond Logins and Clicks Meaningful engagement isn't about how often patients open an app. It's about helping people achieve their health goals through sustained participation and measurable outcomes. Measuring What Matters Guests discuss the growing use of clinical outcomes, patient-reported outcomes, utilization data and value-based contracting to assess digital health program performance. Trust Is Essential Digital health solutions must address concerns around privacy, transparency, data security and how patient information is stored and shared. The Patient Perspective Brandee Hicks shares how digital tools can improve organization, access and self-management while also revealing gaps in continuity, support and interoperability. Looking Ahead The future of digital health depends on better integration with primary care, more personalized engagement strategies and stronger measurement frameworks that prioritize patient outcomes.     Key Quote: "If we're really serious about improving health outcomes, we have to move beyond measuring clicks and logins. The real question is whether people are achieving meaningful progress toward their health goals—and whether these programs are creating lasting value for patients, providers and purchasers alike." — Kevin Masci     Time Stamps: (02:20) Meet Peter Robertson (03:45) Meet Kevin Masci (05:53) Why Digital Solutions Matter (10:01) Care Coordination, Not Care Fragmentation (11:52) Defining Meaningful Patient Engagement (15:07) Why Consistent Measurement Matters (18:32) Measuring Outcomes in Value-Based Contracts (21:12) Data Stratification, Risk Adjustment and Performance Guarantees (27:22) Privacy, Trust and Transparency in Digital Health (30:44) The Future of Digital Wellness and Chronic Care Management (35:08) Patient Voice: Brandee Hicks (40:25) Patient Challenges, Access and Continuity of Care (45:23) Key Takeaways and Closing Thoughts     Dive Deeper: Connect with Peter Robertson Connect with Kevin Masci Connect with Brandee Hicks Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if your healthcare team already knew what happened during your hospital stay — before you even explained it? What if someone on your care team noticed you were struggling on a Saturday and simply showed up? In this episode, Jamie sits down with Christopher Laffey, Nurse Practitioner at Your Health, to break down what a truly connected, proactive model of care actually looks like when it's working. Christopher practices in North Charleston, SC, where his team — nurses, therapists, social workers, community health workers, and more — functions less like a traditional office practice and more like a living, breathing safety net woven around each patient's real life. What you'll hear in this episode: Why most patients are failing not because nobody cares, but because the system itself is fragmented — and what doing it differently actually looks like on a Tuesday morning The real difference between "patient-centered" as a marketing phrase and patient-centered as a daily practice (hint: it involves seeing the medication bottles on the kitchen table) A powerful real-life story of a bedbound patient whose caregiver suddenly disappeared — and how the team mobilized over a weekend, on their own time, to prevent a hospitalization The single mindset shift every clinician needs to make the transition from visit-based thinking to longitudinal care Why "value-based care" doesn't mean discounted care — it means the organization is accountable for your outcomes, not just your appointments If you've ever left a doctor's appointment feeling more confused than when you walked in, this episode will show you what healthcare can feel like when it's actually designed around you. www.YourHealth.Org

Rural Health News is a weekly segment of Rural Health Today, a podcast by Hillsdale Hospital. News sources for this episode: Kate Wells, “Michigan Found a Way To Reduce School Vaccine Waivers. Until It Backfired.,” June 3, 2026, https://kffhealthnews.org/public-health/vaccinations-school-vaccine-waivers-michigan-measles-covid-lockdowns/, KFF Health News. Centers for Disease Control and Prevention, “Measles Cases and Outbreaks,” May 29, 2026, https://www.cdc.gov/measles/data-research/index.html.  Andrew Cass, “720 hospitals at risk of closure, by state,” June 1, 2026, https://www.beckershospitalreview.com/finance/720-hospitals-at-risk-of-closure-by-state/, Becker's Hospital Review.  Center for Healthcare Quality and Payment Reform, “Rural Hospital at Risk of Closing,” May 2026, https://ruralhospitals.chqpr.org/downloads/Rural_Hospitals_at_Risk_of_Closing.pdf. University of Minnesota, “How rural and tribal communities are rewriting the rules for Alzheimer's prevention,” June 2, 2026, https://twin-cities.umn.edu/news-events/how-rural-and-tribal-communities-are-rewriting-rules-alzheimers-prevention. Rural Health Today is a production of Hillsdale Hospital in Hillsdale, Michigan and a member of the Health Podcast Network. Our host is JJ Hodshire, our producer is Kyrsten Newlon, and our audio engineer is Kenji Ulmer. Special thanks to our special guests for sharing their expertise on the show, and also to the Hillsdale Hospital marketing team. If you want to submit a question for us to answer on the podcast or learn more about Rural Health Today, visit ruralhealthtoday.com.

What if every "non-compliant" patient was actually a signal that the system isn't working for them? In this episode, Jamie sits down with Jaclyn Taylor, Clinical Strategy Director at Your Health and a nurse practitioner who started her career as a home-based provider in 2020 — thrown straight into the fire of COVID, isolated patients, and a healthcare world rewriting itself in real time. What she saw inside patients' homes — medications scattered on tables, food insecurity, missing transportation — changed how she thinks about every chart she's ever read. You'll hear: Why a nurse-first pathway gives nurse practitioners a fundamentally different lens than a medical school pathway — and why patients feel it What working across home care, telehealth, trauma, and wellness teaches you about treating the whole human, not just the diagnosis Why trauma surgery turned Jacqueline into a believer in proactive, longitudinal care — and what gets missed when we only meet patients after something has already gone wrong The two words she uses to describe what's most broken in traditional healthcare: fragmentation and misalignment How empathy stops being a poster and starts being operational — built into the design of care itself If you've ever felt invisible inside the healthcare system, or if you're the one trying to fix it, this conversation reframes the whole game. Press play. www.YourHealth.Org

What if the most powerful thing you could do for your patients, your teammates, and your own career is simply to say: I made a mistake? In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — for one of the most honest conversations in this Values Series yet: a deep dive into integrity. Not the word on the wall, but the daily practice of accountability, consistency, and courage that defines who we really are. What you'll hear in this episode: Why fear is the single biggest barrier to integrity in healthcare — and what leadership must do about it The real-time story of Rebecca owning a patient complaint oversight at 5:45 AM, and why it made all the difference Whitney's powerful reframe: integrity isn't just doing the right thing when no one's watching — it's consistency, whether it's easy or hard Jennifer's insight on how strong patient-provider relationships reduce malpractice suits — and why that starts with honesty The unforgettable story of a million-dollar mistake, a resignation letter, and a CEO who said: "Why would I let you go? I just spent a million dollars training you." Integrity matters here. At Your Health, it's not a policy — it's a promise. Press play and find out what it looks and feels like when an entire team commits to living it every single day. www.YourHealth.Org

Rural Health News is a weekly segment of Rural Health Today, a podcast by Hillsdale Hospital. News sources for this episode: Sabrina Ho, “NRHA Statement on the President's FY 2027 Budget Request,” April 3, 2026, https://www.ruralhealth.us/blogs/2026/04-april/nrha-statement-on-the-president%E2%80%99s-fy-2027-budget-request, National Rural Health Association. Molly Gamble, “756 hospitals at risk of closure, state by state,” December 26, 2025, https://www.beckershospitalreview.com/finance/756-hospitals-at-risk-of-closure-state-by-state/, Becker's Hospital Review. Center for Healthcare Quality and Payment Reform, “Rural Hospitals at Risk of Closing,” January 2026, https://chqpr.org/downloads/Rural_Hospitals_at_Risk_of_Closing.pdf.  Bek Shackelford-Nwanganga, “These Kansas elementary students dissect frogs — and it could help fight a doctor shortage,” April 7, 2026, https://www.kcur.org/health/2026-04-07/these-kansas-elementary-students-dissect-frogs-and-it-could-help-fight-a-doctor-shortage, Kansas City Public Radio. Rural Health Today is a production of Hillsdale Hospital in Hillsdale, Michigan and a member of the Health Podcast Network. Our host is JJ Hodshire, our producer is Kyrsten Newlon, and our audio engineer is Kenji Ulmer. Special thanks to our special guests for sharing their expertise on the show, and also to the Hillsdale Hospital marketing team. If you want to submit a question for us to answer on the podcast or learn more about Rural Health Today, visit ruralhealthtoday.com.

The following article of the Tech industry is: “When It Comes to Healthcare Quality, Are Leaders Just Guessing?” by Waleed Mohsen, Founder & CEO, Verbal. (AA2304)

What if the greatest threat to healthcare isn't a broken system — it's a dehumanized one? In this episode of Experiencing Healthcare, Jamie Preston and Your Health CEO Matt Staub wrestle with a deceptively simple idea from Harvard Business School Professor Ryan Buell: service is the business of people helping people. Sparked by Matt's experience at an Athena Health executive leadership forum, this is a conversation about what it truly means to serve — in a world where technology promises to do it faster, cheaper, and at scale. Key topics covered: Why you can never fully take people out of a service industry — and what happens to care quality when you try How ambient listening technology like Mobius is using AI to restore human connection in the exam room, not replace it The ICU nurses who used tough love to get a post-heart-surgery patient walking — and what that story reveals about what genuine service really looks like The "can vs. should" question every healthcare leader must ask before deploying new technology How to show up and serve others with excellence, even on your hardest personal days Healthcare will always evolve — but Matt and Jamie make a compelling case that the human at the center of care is the one thing worth protecting above all else. This one's worth the listen.

America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for? In this episode of the Experiencing Healthcare Podcast, Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compare on quality, and ultimately choose based on price or convenience. When brand and price stop mattering, the only differentiator left is how patients are made to feel — and whether they trust the person across from them enough to actually change. What you'll hear in this episode: Why Matt ranks service above outcomes and access — and the patient story that changed how he thinks about both The "Chick-fil-A problem": how your healthcare experience is now being compared to your best service experience anywhere, not just the clinic down the street What provider burnout really looks like when a clinician closes their notes at 11pm wondering if their patient listened How insurance billing creates distrust that bleeds directly into the patient-provider relationship — and what healthcare organizations can do about it Why the most caring thing a doctor can do sometimes feels like the worst customer service in the room If you've ever felt like a number in a waiting room — or if you've ever been the one trying to help someone who wouldn't listen — this conversation will stay with you. Press play.

What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word? In this episode of Experiencing Healthcare, Jamie and Matt have a conversation that starts with Disney World germs and ends with something that will change the way you lead your team tomorrow. They unpack the idea of Intentional Positive Reinforcement — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong. This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver. If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.

Listeners will be familiar with the physician-led healthcare quality improvement work featured on this podcast, but they may not be familiar with how this work is formally supported at the Provincial level. In this episode, we interview Cindy Myles, the Vice President of the Specialist Services Committee, who gives us a primer on British Columbia's unique, Joint Collaborative Committees and the importance of multipartite collaboration when addressing healthcare's “wicked” problems. We hear how collaboration generates more sustainable change and how, during this challenging time for healthcare delivery, working together to improve the system can bring us hope for healthcare's future.Links:SSC NewsThe Exchange, a database of quality improvement projects supported by SSC and the Shared Care Committee JCC Website

When MedAllies was founded in 2001, the healthcare landscape looked vastly different from what it does today. Long before the HITECH Act spurred the widespread digitization of medical records, the company set out with an ambitious goal: using technology to enhance healthcare quality. Today, as a Qualified Health Information Network (QHIN) at the forefront of implementing the Trusted Exchange Framework and Common Agreement (TEFCA), MedAllies is poised to significantly expand its reach through its integration with Centauri Health Solutions.Learn more about MedAllies: https://www.medallies.com/Learn more about Centauri Health Solutions: https://www.centaurihs.com/Healthcare IT Community: https://www.healthcareittoday.com/

Once the One Big Beautiful Bill was signed into law, it triggered coverage cuts to Medicaid. For rural hospitals that treat large numbers of Medicaid recipients, that means less revenue. According to the Center for Healthcare Quality and Payment Reform, the loss of funds is putting as many as 20 rural hospitals at risk of closing in Georgia. Some have already started to cut services, causing patients to drive an hour away for labor and delivery care. On today’s “Closer Look with Rose Scott,” Dr. Joy Baker, an Obstetrician and Gynecologist within the Wellstar Health System and Whitney Griggs, the Director of Health Policy at Georgians for a Healthy Future, discuss the impact this will have on rural communities. Some of the most eye-catching aspects of Atlanta are its art, statues, and architecture. But younger generations have not been quick to fill jobs related to architecture, engineering, and building. Oscar Harris, a notable Black architect in Atlanta, has stepped in with SPIKE Studio to inspire the next generation on the Atlanta they would build for the future. To discuss the SPIKE Studio Summer Academy, “Closer Look” is joined by Founder Oscar Harris and Melody Harclerode, the executive director of SPIKE Studio. Also, Students Warren Johnson and Anna-Bella Madison.See omnystudio.com/listener for privacy information.

They say good outcomes are good business in healthcare, but can anyone prove it? David W. Johnson and podcast guest Stephanie Mercado, CEO of the National Association for Healthcare Quality, say it's possible and reveal how it's done on investment in high-quality care on, "Measuring the ROI of Safe and Effective Care," the new episode of the 4sight Health Roundup podcast, moderated by David Burda.

In episode 485, Stacey Richter interviews Dr. Cristin Dickerson on the topic of direct contracting for imaging services. They discuss the high costs of imaging, which can account for 6-11% of a plan sponsor's healthcare spend. The episode covers the potential for significant cost savings and improved patient access through direct contracting, bypassing traditional TPAs that may have conflicts of interest or contractual constraints.  Dr. Dickerson, who is the founding partner of Green Imaging, explains how her organization has successfully implemented direct contracting, providing affordable and high-quality imaging services nationwide. They also address common barriers such as complexity in coding and payment processes, the reluctance of TPAs, and the habitual referral to 'down the hall' services. The conversation highlights the importance of price transparency, patient education, and how Green Imaging supports plan sponsors in navigating these challenges. === LINKS ===

In a special edition of The Lebanese Physicians Podcast recorded in Beirut at the Lebanese Hospital Geitaoui, the mic gets turned around!   Cynthia Abi Khalil, Director of Nursing at Lebanese Hospital Geitaoui, and Antoine Saab, Healthcare Quality expert at the same institution, take over the hosting duties and flip the table on us. This time, MohammadAli Jardaly and I are in the hot seat answering the questions.   From the story of how it all began three years ago, to the behind-the-scenes challenges, funniest recording moments, lessons learned, and the future vision for the podcast, nothing is off limits.   Expect candid reflections, laughter, and some surprising confessions as we explore what it really means to build a podcast that connects healthcare professionals across borders.    If you've ever wondered what inspires us, what keeps us going, and which episodes we secretly wish got more love ,  this one's for you.  #Podcast #MedicalPodcast #HealthcarePodcast #LebanesePhysiciansPodcast #ProfessionalDevelopment #MedicalEducation #PhysicianGrowth #DoctorLife #MedicalMentorship #GlobalMedicine #LebaneseDoctors #DiasporaDoctors #GlobalHealth #AIinHealthcare #MedicalInnovation #FutureOfMedicine #HealthcareCommunity #DoctorsOfInstagram #MedTwitter #MedInspo #PhysicianWellbeing

Subscribe to UnitedHealthcare's Community & State newsletter.Health Affairs' Rob Lott interviews Jonathan Perlin of The Joint Commission about the origins of this commission, the impacts made on health care through quality improvement and patient safety, the role of accreditation, the public policy levers that drive change, and more. Currently, more than 70 percent of our content is freely available - and we'd like to keep it that way. With your support, we can continue to keep our digital publication Forefront and podcast Subscribe to UnitedHealthcare's Community & State newsletter.

This episode features Stephanie Mercado, CEO at the National Association for Healthcare Quality. Stephanie shares how healthcare organizations can scale quality and safety efforts, align their workforce for greater impact, and drive measurable ROI through the Workforce Accelerator Program and the findings of the (ROI-Q) report.This episode is sponsored by the National Association for Healthcare Quality.

This episode features Stephanie Mercado, CEO at the National Association for Healthcare Quality. Stephanie shares how healthcare organizations can scale quality and safety efforts, align their workforce for greater impact, and drive measurable ROI through the Workforce Accelerator Program and the findings of the (ROI-Q) report.This episode is sponsored by the National Association for Healthcare Quality.

Welcome back to Ditch the Labcoat, the show where we challenge assumptions in medicine and seek out the systems, stories, and science that truly shape healthcare. In today's episode, we're joined by Martin Bromiley: airline captain, human factors champion, and founder of the Clinical Human Factors Group.But before he became a global advocate for patient safety, Martin faced unimaginable tragedy when his wife, Elaine, died following what was supposed to be a routine surgical procedure in 2005.Martin's journey isn't just about personal loss—it's about his relentless quest to understand why a well-trained, technically proficient medical team could still fall short in a critical moment. Drawing lessons from aviation, where errors spark investigation and learning rather than resignation, Martin became a pivotal force in bringing the science of human factors—a field all about understanding how people interact with their environment, teams, and tools—into the world of healthcare.In this conversation, we explore not just the events that launched his mission, but the broader issues of humility, communication, and system design. We talk about “can't intubate, can't ventilate” scenarios, reflect on the evolution of patient safety culture, and crack open the stubborn problem of medical hierarchy. Martin's story isn't just one of systemic frustration; it's also one of hope and tangible change.So whether you're a healthcare professional, a patient, or just someone curious about how lives can be saved not simply by skill, but by safer systems—this episode is a gripping, essential listen. Plug in and prepare to have your ideas about medicine, teamwork, and learning turned upside down.Episode HighlightsHumility in Healthcare – Humility is vital for professionals to learn, grow, and stay open to feedback, ultimately improving patient safety.Communication Saves Lives – Miscommunications in critical situations can be fatal; clear, assertive dialogue and defined roles are essential in emergencies.Teamwork Over Hierarchy – Breaking down rigid medical hierarchies empowers every team member to speak up for patient safety.Design Smarter Systems – Systems must be created to make errors less likely, whether via technology, checklists, or better equipment design. Independent Case Reviews – Conducting external, impartial reviews after adverse events helps identify root causes and leads to improvements.Small Changes, Big Impact – Reducing steps in processes, standardizing equipment, or tweaking procedures can greatly decrease error risks.Continuous Improvement Mindset – Perfection isn't possible, but aiming to get a little better every day is the key to safer healthcare for all.Episode Timestamps 6:15 — Turning Point: Embracing Human Factors 7:19 — "Science Overlooked in Healthcare" 11:01 — Intensive Care Transfer Decision 14:51 — Receptionist Sparks Important Meeting 18:11 — Evolution of Case Review Processes 22:27 — "Human Factors in Healthcare Initiative" 25:02 — Origin of Aviation Safety Protocols 28:28 — Enhancing Safety in Drug Handling 30:30 — Medication Errors and Design Flaws 33:49 — Promoting Human Factors in Healthcare 38:04 — Team Leadership in Medical Procedures 42:51 — Healthcare Pressures and Consequences 44:47 — "Concerns Over Arrogant Healthcare Professionals" 50:16 — Striving for Continuous Improvement in Healthcare 52:36 — Progress in Healthcare Culture ShiftDISCLAMER >>>>>>    The Ditch Lab Coat podcast serves solely for general informational purposes and does not serve as a substitute for professional medical services such as medicine or nursing. It does not establish a doctor/patient relationship, and the use of information from the podcast or linked materials is at the user's own risk. The content does not aim to replace professional medical advice, diagnosis, or treatment, and users should promptly seek guidance from healthcare professionals for any medical conditions.   >>>>>> The expressed opinions belong solely to the hosts and guests, and they do not necessarily reflect the views or opinions of the Hospitals, Clinics, Universities, or any other organization associated with the host or guests.    Disclosures: Ditch The Lab Coat podcast is produced by (Podkind.co) and is independent of Dr. Bonta's teaching and research roles at McMaster University, Temerty Faculty of Medicine and Queens University. 

Welcome back to Rural Health Today! In this episode of our Rural Health & Maternity Care series, we're talking to Harold Miller, the President and CEO of the Center for Healthcare Quality and Payment Reform. High-quality maternal and infant healthcare is vital for rural communities, but according to a recent report from CHQPR, 100 rural hospitals have stopped delivering babies in the past 5 years. Harold is here to share more about this report and his perspective and insight as a thought leader of rural maternity care. We'll talk about why obstetric units are closings, the risks communities encounter when they do, and of course, what it all has to do with rural health.  Learn more about our show at ruralhealthtoday.com.  Maternity Care Report: https://ruralhospitals.chqpr.org/downloads/Rural_Maternity_Care_Crisis.pdf  CHQPR on Rural Hospitals: The Crisis in Rural Health Care – Saving Rural Hospitals  Follow Rural Health Today on social media! https://x.com/RuralHealthPod https://www.youtube.com/@ruralhealthtoday7665  Follow Hillsdale Hospital on social media! https://www.facebook.com/hillsdalehospital/ https://www.twitter.com/hillsdalehosp/ https://www.linkedin.com/company/hillsdale-community-health-center/ https://www.instagram.com/hillsdalehospital/   Follow our guest on social media! https://x.com/PaymentReform https://www.linkedin.com/in/harold-miller-60a83a6/ 

In this insightful episode, we sit down with Maysaa Jaafar, President of the Lebanese Society for Quality and Safety in Healthcare (LSQSH), to explore the remarkable journey of the society since its inception. Maysaa shares the story behind the establishment of LSQSH, shedding light on the visionaries and healthcare professionals who came together with a shared commitment to improve healthcare standards in Lebanon. We delve into the mission and core objectives of the society, which center on promoting excellence in healthcare quality, patient safety, and clinical best practices across the country. Throughout the conversation, Maysaa highlights the key milestones and achievements LSQSH has reached to date, including successful initiatives, training programs, and awareness campaigns. She also offers candid reflections on the challenges the society has faced—ranging from limited resources to navigating complex healthcare dynamics in a time of national crisis. We discuss the importance of collaborations and partnerships, both locally and internationally, that have played a pivotal role in amplifying the society's impact. Looking ahead, Maysaa outlines LSQSH's strategic plans for the future, emphasizing innovation, capacity building, and broader community engagement to sustain and scale their mission. This episode is a must-listen for healthcare professionals, policymakers, and anyone passionate about improving healthcare systems through quality and safety frameworks.

In this episode, Jess Evara discusses the transformative potential of artificialintelligence (AI) in healthcare, particularly focusing on ambient listeningtechnology. The conversation explores how AI can enhance health equity, improveaccountability, and address disparities in health outcomes. Key insights includethe benefits of ambient listening in fostering deeper patient-provider connections,improving documentation accuracy, and the overall positive reception from bothproviders and patients. The episode also highlights the broader implications of AIin healthcare accountability and the importance of securing buy-in fromstakeholders for successful implementation.Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell. Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.About The Health Management Academy:Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

In this episode, Dr. Shawn Griffin, CEO of URAC, joins Laura Dyrda to discuss emerging trends in healthcare, particularly the transformative role of artificial intelligence. He shares insights into URAC's upcoming AI accreditation program, the importance of setting quality standards beyond regulation, and his leadership philosophy for navigating change in a rapidly evolving industry.

In this episode of The Patient From Hell, host Samira Daswani speaks with oncology nurse Joshua Carter about his path into cancer care, shaped by personal experiences with family illness. They explore the differences between palliative and hospice care, the complexities of pain management, and the vital role nurses play as advocates. Josh also discusses misconceptions around pain medication, the promise and challenges of e-health tools, and the often-invisible workflows nurses navigate daily. He shares practical advice for patients, caregivers, and fellow clinicians, emphasizing the importance of early palliative care and being a bold advocate within the healthcare system.About Our GuestJosh Carter is an Oncology Nurse at Stanford Women's Cancer Center. His entire 17-year nursing career has been in oncology, with inpatient, industry, and outpatient experiences in Cleveland, Chicago, San Diego, and San Francisco. Josh holds undergraduate degrees from Kent State University and Ohio University and is currently on track to complete his Master's at the University of Michigan School of Nursing this Fall. He is a certified Oncology and Breast Care Nurse. His interests include Nursing Innovation, Digital Health, Patient Advocacy, Patient Education, Patient-Centered Design, Healthcare Improvement, Quality, and Implementation Science. With his interests in Healthcare Quality, Josh is currently a Site Assessor for the Michigan Oncology Quality Consortium. Josh has spoken at the National Oncology Nursing Society Congress and Authored Chapters of Oncology Nursing Society Text Books. Josh has been involved with research for caregivers of Cancer patients and has helped in the launch of newly approved cancer treatments. Josh has experience working on a cancer care delivery team at ASCO and has been awarded the DAISY Award for Extraordinary Nurses. Resources & Links:This episode was supported by the Patient Centered Outcomes Research Institute (PCORI) and features the PCORI study “A Stepped-Wedge Randomized Controlled Trial: Effects of eHealth Interventions for Pain Control Among Adults With Cancer in Hospice”Sections00:00 - Journey into Oncology Nursing03:22 - Understanding Palliative vs. Hospice Care07:04 - Pain Management in Cancer Care10:23 - Pain Management Strategies and Misconceptions20:32 - E-Health Interventions in Pain Management23:19 - The Complex Workflow of Oncology Nursing27:48 - Quick Tips for Patients and CaregiversConnect with Us:Enjoyed this episode? Make sure to subscribe, rate, and review! Follow us on instagram, facebook, or linkedin @mantacares and visit our website at mantacares.com for more episodes and updates.Listen Across Platform:Website: https://mantacares.com/pages/podcast?srsltid=AfmBOopEP5GJ-Wd2nL-HYAInrwerIVhyJw67salKT-r9Qb_gadBvbHie YouTube: https://www.youtube.com/@mantacares Spotify:  https://open.spotify.com/show/6gM1GxDBUgXrHwlO0Zvnzs?si=9edb8680461d4eaa Apple: https://podcasts.apple.com/us/podcast/patient-from-hell/id1622669098 Disclaimer:All content and information provided in connection with Manta Cares is solely intended for informational and educational purposes only. This content and information is not intended to be a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.This episode was supported by an award from the Patient-Centered Outcomes Research Institute.

Dr. Colin West is an internal medicine physician and Medical Director for Employee Well-Being at Mayo Clinic. Listen to Colin discuss individual and system-based strategies for addressing burnout, the MVPs of wellbeing (meaning, value and purpose) and research tools for measuring burnout and wellbeing.

Traditional approaches to closing care gaps in Medicare Advantage often fail to reach the members who need it most. This episode goes beyond conventional strategies to explore how innovative, remote, and community-driven solutions are transforming chronic care management—particularly for cardiometabolic conditions like diabetes, hypertension, and heart disease. Learn how health plans are leveraging proactive outreach, virtual engagement, and data-driven interventions to improve HEDIS scores, boost Star Ratings, and drive better long-term outcomes. Through real-world case studies and expert insights, we'll uncover scalable, cost-effective approaches that enhance care access, reduce avoidable hospitalizations, and deliver measurable impact for both members and plans.   Panelists:  Michael Harris, CEO, HealPros Tejaswita Karve, Ph.D. - Healthcare Quality and Innovation Leader, Stars Leader, Mass General Brigham Health Plan Mike Rapach, SVP Government Programs, President & CEO, CareFirst Community Health Plan Maryland Daniel Weaver, SVP Stars and Quality, Zing Health Bios: https://www.brightspotsinhealthcare.com/podcast-episodes/   This episode is sponsored by HealPros: HealPros helps health plans find and address missed care opportunities in member's homes, at events in their communities, and remotely. Our team specializes in helping polychronic members access the care they need, from anywhere. HealPros' Care Access Pros completed over 70,000 in-home visits in 2024 and is committed to engaging even more members in 2025 - including those that are hard-to-reach – as we work towards our vision of transforming millions of live each year. Our Care Connection Specialists make over 4,000,000 calls to members each year. With a sophisticated logistics operation, national footprint, and national network of providers, HealPros is available to work in all 50 states and the US Virgin Islands. For more information, visit www.healpros.com. Bright Spots in Healthcare is produced by Bright Spots Ventures   Bright Spots Ventures brings healthcare leaders together to share working solutions or "bright spots" to common challenges. We build valuable and meaningful relationships through our Bright Spots in Healthcare podcast, webinar series, leadership councils, customized peer events, and sales and go-to-market consulting. We believe that finding a bright spot and cloning it is the most effective strategy to improve healthcare in our lifetime.   Visit our website at www.brightspotsinhealthcare.com  

Rural Health News is a weekly segment of Rural Health Today, a podcast by Hillsdale Hospital. News sources for this episode: Elizabeth Williams et. al, “Putting $880 Billion in Potential Federal Medicaid Cuts in Context of State Budgets and Coverage,” March 24, 2025, https://www.kff.org/medicaid/issue-brief/putting-880-billion-in-potential-federal-medicaid-cuts-in-context-of-state-budgets-and-coverage/; KFF. Allison Orris & Elizabeth Zhang, “Congressional Republicans Can't Cut Medicaid by Hundreds of Billions Without Hurting People,” March 17, 2025, https://www.cbpp.org/research/health/congressional-republicans-cant-cut-medicaid-by-hundreds-of-billions-without-hurting#_edn2; Center on Budget and Policy Priorities. Madeline Ashley, “10 hospital closures already in 2025 – what's going on?” March 21, 2025, https://www.beckershospitalreview.com/finance/10-hospital-closures-already-in-2025-whats-going-on/?origin=BHRE&utm_source=BHRE&utm_medium=email&utm_content=newsletter&oly_enc_id=8018I7467278H7C; Becker's Hospital Review. Chartis, “2025 rural health state of the state,” February 10, 2025, https://www.chartis.com/insights/2025-rural-health-state-state. Dustin Walsh, “Rural hospitals at risk for closure as financial pressure mounts,” March 11, 2025, https://www.crainsdetroit.com/health-care/rural-hospitals-risk-closure-financial-pressure-mounts; Crain's Detroit Business. Centers for Healthcare Quality & Payment Reform, February, 2025, “Rural Hospitals At Risk of Closing,” https://chqpr.org/downloads/Rural_Hospitals_at_Risk_of_Closing.pdf. The National Resident Matching Program, “National Resident Matching Program® Releases the 2025 Main Residency Match® Results, Celebrates the Next Generation of Physicians,” March 21, 2025, https://www.nrmp.org/about/news/2025/03/national-resident-matching-program-releases-the-2025-main-residency-match-results-celebrates-the-next-generation-of-physicians/. Thank you for listening to another episode of Rural Health Today, the podcast where we connect you to what really matters in rural health. Rural Health Today is a production of Hillsdale Hospital in Hillsdale, Michigan and a member of the Health Podcast Network. Our host is JJ Hodshire, our producer is Kyrsten Newlon, and our audio engineer is Kenji Ulmer. Special thanks to our special guests for sharing their expertise on the show, and also to the Hillsdale Hospital marketing team. If you want to submit a question for us to answer on the podcast or learn more about Rural Health Today, visit ruralhealthtoday.com.

Medicaid provides health coverage for more than 70 million Americans, including children, veterans, seniors, and people with disabilities. But as Congress works toward a reconciliation bill, proposed cuts totaling $880 billion have raised serious concerns about the program's future and the impacts on patients and providers.In this episode, Chip Kahn sits down with Dr. Bruce Siegel, President and CEO of America's Essential Hospitals, as he reflects on his 15 years of leadership, the critical role of serving uninsured and low-income patients, and the high stakes of the Medicaid debate unfolding in Washington.Key topics include:The evolving role of essential hospitals and the need to serve uninsured and low-income patients;Medicaid's role in the health system and why it is essential for patient care;The real-world impact of Medicaid cuts, including consequences for nursing home stays, community-based services, and hospital operations;Debunking the misconception that having insurance doesn't improve health outcomes; and,Bruce's advice for future health care leaders and what's next for him after America's Essential Hospitals.Guest Bio: With an extensive background in health care management, policy, and public health, Bruce Siegel, MD, MPH, has the blend of experience necessary to lead America's Essential Hospitals and its members through the changing health care landscape and into a sustainable future. With more than 350 members, America's Essential Hospitals is the only national organization representing hospitals committed to serving those who face financial and social barriers to care. Since joining America's Essential Hospitals in 2010, Siegel has dramatically grown the association as it strengthened its advocacy, research, and education efforts. His intimate knowledge of member needs comes in part from his direct experience as president and CEO of two member systems: New York City Health and Hospitals Corporation and Tampa General Healthcare. Just before joining America's Essential Hospitals, Siegel served as director of the Center for Health Care Quality and professor of health policy at The George Washington University School of Public Health and Health Services. He also served as New Jersey's commissioner of health. Among his many accomplishments, Siegel led groundbreaking work on quality and equity, with funding from the Robert Wood Johnson Foundation. He is a past chair of the National Quality Forum board and the National Advisory Council for Healthcare Research and Quality. Modern Healthcare recognized him as one of the “100 Most Influential People in Healthcare” from 2011 to 2019 and 2022 to 2024; among the “50 Most Influential Clinical Executives” in 2022, 2023, and 2024; among the “Top 25 Diversity Leaders in Healthcare” in 2021; one of the “50 Most Influential Physician Executives” from 2012 to 2018; and among the “Top 25 Minority Executives in Healthcare” in 2014 and 2016. He also was named one of the “50 Most Powerful People in Healthcare” by Becker's Hospital Review in 2013 and 2014. Siegel earned a bachelor's degree from Princeton University, a doctor of medicine from Cornell University Medical College, and a master's degree in public health from The Johns Hopkins University School of Hygiene and Public Health.

This episode has three chapters. Each one answers a key question, and, bottom line, it all adds up to action steps directly and indirectly for many, including plan sponsors probably, community leaders, and also hospital boards of directors. Here's the three chapters in sum. For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. Chapter 1: Are commercial insurance premiums rising faster than the inflation rate? And if so, is the employee portion of those premiums also rising, meaning a double whammy for employees' paychecks (ie, premium costs are getting bigger and bigger in an absolute sense, and also employees' relative share of those bigger costs is also bigger)? Spoiler alert: yes and yes. Chapter 2: What is the biggest reason for these premium increases? Like, if you look at the drivers of cost that underpin those rising premiums, what costs a lot that is making these premiums cost a lot? Spoiler alert: It's hospitals and the price increases at hospitals. And just in case anyone is wondering, this isn't, “Oh, chargemasters went up” or some kind of other tangential factor. We're talking about the revenue that hospitals are taking on services delivered has gone up and gone up way higher than the inflation rate. In fact, hospital costs have gone up over double the amount that premiums have gone up. Wait, what? That's a fact that Dr. Vivian Ho said today that threw my brain for a loop: Hospital costs have gone up over double the amount that premiums have gone up. Chapter 3: Is the reason that hospital prices have rocketed up as they have because the underlying costs these hospitals face are also going up way higher than the inflation rate? Like, for example, are nurses' salaries skyrocketing and doctors are getting paid a lot more than the inflation rate? Stuff like this. Too many eggs in the cafeteria. Way more charity care. Bottom line, is an increase in underlying costs the reason for rising hospital prices? Spoiler alert: no. No to all of the above. And I get into this deeply with Dr. Vivian Ho today. But before I do, I do just want to state with three underlines not all hospitals are the same. But yeah, you have many major consolidated hospitals crying about their, you know, “razor-thin margins” who are, it turns out, incentivizing their C-suites to do things that ultimately wind up raising prices. I saw a PowerPoint flying around—you may have seen it, too—that was apparently presented by a nonprofit hospital at JP Morgan, and it showed this nonprofit hospital with a 15.1% EBITDA (earnings before interest, taxes, depreciation, and amortization) in 2024. Not razor thin in my book. It's a, the boards of directors are structuring C-suite incentives in ways that ultimately will raise prices. If you want to dig in a little deeper on hospital boards and what they may be up to, listen to the show with Suhas Gondi, MD, MBA (EP404). Vivian Ho, PhD, my guest today, is a professor and faculty member at Rice University and Baylor College of Medicine. Her most major role these days is working on health policy at Baker Institute at Rice University. Her work there is at the national, state, and local levels conducting objective research that informs policymakers on how to improve healthcare. Today on the show, Professor Vivian Ho mentions research with Salpy Kanimian and Derek Jenkins, PhD. Alright, so just one quick sidebar before we get into the show. There is a lot going on with hospitals right now. So, before we kick in, let me just make one really important point. A hospital's contribution to medical research, like doing cancer clinical trials, is not the same as how a hospital serves or overcharges their community or makes decisions that increase or reduce their ability to improve the health and well-being of patients and members who wind up in or about the hospital. Huge, consolidated hospital networks can be doing great things that have great value and also, at the exact same time, kind of harmful things clinically and financially that negatively impact lots of Americans and doing all of that simultaneously. This is inarguable. Also mentioned in this episode are Rice University's Baker Institute for Public Policy; Baker Institute Center for Health Policy; Suhas Gondi, MD, MBA; Salpy Kanimian; Derek Jenkins, PhD; Byron Hugley; Michael Strain; Dave Chase; Zack Cooper, PhD; Houston Business Coalition on Health (HBCH); Marilyn Bartlett, CPA, CGMA, CMA, CFM; Cora Opsahl; Claire Brockbank; Shawn Gremminger; Autumn Yongchu; Erik Davis; Ge Bai, PhD, CPA; Community Health Choice; Mark Cuban; and Ferrin Williams, PharmD, MBA. For further reading, check out this LinkedIn post.   You can learn more at Rice University's Center for Health Policy (LinkedIn) and Department of Economics and by following Vivian on LinkedIn.   Vivian Ho, PhD, is the James A. Baker III Institute Chair in Health Economics, a professor in the Department of Economics at Rice University, a professor in the Department of Medicine at Baylor College of Medicine, and a nonresident senior scholar in the USC Schaeffer Center for Health Policy and Economics. Ho's research examines the effects of economic incentives and regulations on the quality and costs of health care. Her research is widely published in economics, medical, and health services research journals. Ho's research has been funded by the National Institutes of Health (NIH), the Agency for Healthcare Research and Quality, the American Cancer Society, and Arnold Ventures. Ho has served on the Board of Scientific Counselors for the National Center for Health Statistics, as well as on the NIH Health Services, Outcomes, and Delivery study section. She was elected as a member of the National Academy of Medicine in 2020. Ho is also a founding board member of the American Society for Health Economists and a member of the Community Advisory Board at Blue Cross Blue Shield of Texas. Ho received her AB in economics from Harvard University, a graduate diploma in economics from The Australian National University, and a PhD in economics from Stanford University.   05:12 Are insurance premiums going up? 05:59 What is the disparity between cost of insurance and wage increases? 06:21 LinkedIn post by Byron Hugley. 06:25 Article by Michael Strain. 06:46 How much have insurance premiums gone up for employers versus employees? 09:06 Chart showing the cost to insure populations of employees and families. 10:17 What is causing hospital prices and insurance premiums to go up so exponentially? 12:53 Article by (and tribute to) Uwe Reinhardt. 13:49 EP450 with Marilyn Bartlett, CPA, CGMA, CMA, CFM. 14:01 EP452 with Cora Opsahl. 14:03 EP453 with Claire Brockbank. 14:37 EP371 with Erik Davis and Autumn Yongchu. 15:28 Are razor-thin operating margins for hospitals causing these rising hospital prices? 16:56 Collaboration with Marilyn Bartlett and the NASHP Hospital Cost Tool. 19:47 What is the explanation that hospitals give for justifying these profits? 23:16 How do these hospital cost increases actually happen? 27:06 Study by Zack Cooper, PhD. 27:35 EP404 with Suhas Gondi, MD, MBA. 27:50 Who typically makes up a hospital board, and why do these motivations incentivize hospital price increases? 30:12 EP418 with Mark Cuban and Ferrin Williams, PharmD, MBA. 33:17 Why is it vital that change start at the board level?   You can learn more at Rice University's Center for Health Policy (LinkedIn) and Department of Economics and by following Vivian on LinkedIn.   Vivian Ho discusses #healthinsurance #premiums and #hospitalpricing on our #healthcarepodcast. #healthcare #podcast #changemanagement #healthcareleadership #healthcaretransformation #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Chris Crawford (EP465), Al Lewis, Betsy Seals, Wendell Potter (Encore! EP384), Dr Scott Conard, Stacey Richter (INBW42), Chris Crawford (EP461), Dr Rushika Fernandopulle, Bill Sarraille, Stacey Richter (INBW41)  

Watch the recordingPresented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical CenterWhat do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors.In this webinar, you'll learn:To explore the basic fundamentals of being an effective coach, regardless of field.To identify how KaiNexus can be leveraged in being an effective coach.To understand how Lean methodology, leveraging KaiNexus, can help eliminate waste, build teamwork, reduce conflicts, reduce or eliminate defects, create IDEAL processes, services, and products as well as improve client satisfaction.Shawna is the Performance Excellence Quality & Risk Coordinator and Lean Healthcare Coach at MercyOne Newton Medical Center. Shawna has been a Lean Healthcare facilitator since January 2007 and has two years of experience as a technician in a cardiac unit. Since then, she has had various roles in Healthcare Quality and Safety. Shawna graduated from Simpson College in 2002 with a Bachelor of Arts in Physical Education and a Coaching Endorsement. In 2010, she became a Certified Professional in Healthcare Quality (CPHQ) and received her LEAN Green Belt certification in 2014. She also received her Masters in Business Administration from Western GovernorsUniversity in 2018.About the Presenter:Shawna Forst

On this week's episode, we look back another one of our listeners favorite episodes from August of 2024 with Harold Miller, President and CEO, Center for Healthcare Quality and Payment Reform. In this episode, Harold examines why as OB-GYN services go under, maternal and infant mortality rise, which is the result of a crisis that starts with inadequate payment models. Follow Rural Health Rising on Twitter! https://twitter.com/ruralhealthpod https://twitter.com/hillsdaleCEOJJ https://twitter.com/ruralhealthrach Follow Hillsdale Hospital on social media! https://www.facebook.com/hillsdalehospital https://www.twitter.com/hillsdalehosp https://www.linkedin.com/company/hillsdale-community-health-center https://www.instagram.com/hillsdalehospital/ Audio Engineering & Original Music by Kenji Ulmer https://www.kenjiulmer.com/

On this episode of Raise the Line, we're going to learn about the organization behind one of the most important exams in healthcare: the NCLEX, which is the licensing exam for nurses in the US. The influence of the test, which is overseen by the National Council of State Boards of Nursing (NCSBN), is hard to overstate because of its role in driving what nursing students and educators focus on. That was made evident when the heavily revamped Next Generation NCLEX, launched in 2023, placed much greater emphasis on clinical judgment than had been the case on past exams. “I think the education transformation prompted by the new exam is still going on. The launch was more of a catalyst than I expected,” says Dr. Philip Dickison, CEO of NCSBN, who was director of Health Professions Testing at Elsevier before joining the Council in 2010. Through administering licensing exams and serving as the collective voice of nursing regulators across the country, Dickison says NCSBN strives to achieve its ultimate goal, which is building public confidence in the competence of nurses.  “I see our job at the Council as making sure there is a moment of trust between a patient and their nurse.” Join host Liz Lucas, Senior Content Manager for Nursing at Osmosis from Elsevier, as she explores the important work that goes on behind the scenes in the healthcare industry to help ensure public health and safety, and uncovers what Dickison learned as a military medic that still influences his work today.Mentioned in this episode:National Council of State Boards of Nursing 

Over the past two decades, nearly 200 rural hospitals have closed, resulting in millions of Americans losing access to an emergency room, inpatient care, and other hospital services. And today, more than 700 rural hospitals in the U.S. – or approximately 1 in 3 – are at risk of closing due to financial problems, according to a report from the nonprofit Center for Healthcare Quality and Payment Reform.  All this comes at a time when rural health disparities are rampant. In the final episode of our rural health series, we consider solutions: What does it take to prevent rural hospital closures? What evidence-based solutions can policymakers consider to ensure all Americans have access to critical health services, regardless of where they live? Health Disparities podcast host Bill Finerfrock speaks with Harold Miller, president and CEO of the Center for Healthcare, Quality and Payment Reform and adjunct professor of public policy and management at Carnegie Mellon University.  Miller says many people assume that when a rural community loses a hospital, it's one of several options, when in reality, “in many small rural communities, the hospital is the only place to get any kind of health care. It is the only place where, not only where there is an emergency department, but because there's no urgent care facility in the community, there's no other place to get a lab test, there may not even be primary care physicians in the community.” When it comes to policy considerations to prevent rural hospital closures, Miller says there need to be a greater emphasis on the role private health insurance plans play in putting hospitals at risk. “The myth, unfortunately, is that the problem of rural hospital payment is all about Medicare and Medicaid, and that has led people to focus, I believe, inappropriately and excessively, on Medicare and Medicaid,” he says, “when what we have found is that the biggest problem for most rural hospitals is private insurance plans who don't pay the rural hospital even as much, in many cases, as Medicare or Medicaid does. … We need to start thinking about how to solve the real problems and to solve them now, rather than waiting until the hospital is faced with closure.” Never miss an episode – be sure to subscribe to The Health Disparities podcast from Movement Is Life on Apple Podcasts, YouTube, or wherever you get your podcasts.

"In what other industry could a purveyor put out 99% bad bills and stay in business?" - Linda Komisak “They're diagnosing things for things that you don't even have. And that's scary.” - Kimberly Carleson Kimberly Carleson, CEO of US Beacon, and Linda Komisak, founder of Upturn Consulting LLC, joined me to talk about two critical ways of increasing healthcare transparency: claims reviews and quality metrics.  These two topics are key to understanding why the healthcare system is so broken. If you buy any other service, you can (a) expect to only be billed for the services that were performed and (b) have the ability to research the quality of vendors and pick the best one.  Why can't we do that in healthcare?  This is an incredibly informative episode, and we cover more than just those two topics including nurse staffing shortages, how to identify the best hospital systems, and why it's so important to gather feedback from nurses.  Chapters: 00:00:00 Meet Kimberly Carleson and Linda Komisak 00:01:11 Taking Feedback from Nurses 00:06:30 Nurses' Impact on Hospital Quality 00:11:31 Why Are There Nursing Shortages? 00:18:18 Nurse Advocacy for Enhanced Patient Experience 00:25:18 Quality Metrics and Patient Billing Integrity 00:39:11 The Importance of Nurse Feedback 00:49:17 Surgeon Incentives in Billing 00:58:12 Healthcare Cost Savings Through Billing Review Key Links for Social: @SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02 Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286 Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/ Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/ Key Words:  Healthcare Quality, Nurse Insights, Patient Experience, Claims Integrity, Quality Metrics, Upcoding Practices, Nursing Shortage, Billing Transparency, Nurse Anonymity, Healthcare Billing, Hospital Quality, Nurse Feedback, insurance, nursing, healthcare, health insurance, podcast, self funded, self funding #HealthcareQuality #NurseInsights #PatientExperience #ClaimsIntegrity #QualityMetrics #UpcodingPractices #NursingShortage #BillingTransparency #NurseAnonymity #HealthcareBilling #HospitalQuality #NurseFeedback #insurance #nursing #healthcare #healthinsurance #podcast #selffunded #selffunding --- Support this podcast: https://podcasters.spotify.com/pod/show/spencer-harlan-smith/support

In this episode of the Habitual Excellence Podcast, Ken Segel interviews Dr. Richard Shannon, Senior Vice President and Chief Medical Officer of Duke University Health System, about the evolution of healthcare quality and safety over the past 25 years. Dr. Shannon discusses his journey, which shifted focus after encountering Paul O'Neill and the Pittsburgh Regional Healthcare Initiative, emphasizing that the current healthcare environment has fallen into a "tyranny of measurement" that often overlooks real improvements. He highlights how Duke has implemented a management system that emphasizes people development, standard operating procedures, and continuous improvement to reduce variability in care, leading to improved patient and staff outcomes. They explore the importance of servant leadership, lean management, and addressing social determinants of health. Dr. Shannon calls for a shift at the national level—from focusing solely on metrics to embracing comprehensive improvement methods, incentivized by organizations like CMS. He also expresses concerns about the upcoming generational shift in healthcare leadership and the importance of developing new leaders who can continue advancing these quality initiatives. Dr. Shannon ends by discussing his legacy, emphasizing that true transformation requires spending all political capital and leaving an organization better than when one arrived. He provides an example of addressing racial disparities at Duke, where maternal morbidity for African American women was significantly reduced through improvements in patient access and care coordination. This case illustrates how a robust quality system can lead to impactful and equitable healthcare outcomes, reinforcing that healthcare transformation is both achievable and necessary.

What does it mean to transform healthcare quality measurement through digital innovation? In this episode of the Care Catalyst series hosted by Cognizant Product Director Chenny Solaiyappan, NCQA CPO Krishna Kandula speaks on the organization's transformative initiatives in the healthcare industry. Krishna shares his journey from a technologist to a healthcare quality and risk management expert, and how his experience has informed his work at NCQA. The discussion delves into the importance of HEDIS (Healthcare Effectiveness Data and Information Set) and NCQA's shift towards digital quality measurement and data aggregation and validation. Krishna explains how these initiatives are aligned with CMS's strategy to transition all quality measures to a digital format, enhancing data accuracy, interoperability, and ultimately, patient outcomes.

In Episode 65, Melissa talks with Farah Towfic, Senior Director of Healthcare Quality and Safety Center of Excellence with the US Pharmacopeia (USP). We discuss Farah's passion for innovative technology ...

In this episode, Harold D. Miller, President and CEO of the Center for Healthcare Quality and Payment Reform, discusses the growing crisis of rural hospital closures. He sheds light on the underlying causes, common misconceptions, and the critical steps needed to preserve essential healthcare services in rural communities.

In this episode, Molly Gamble, VP of Editorial at Becker's Healthcare, discusses a critical report revealing that over 700 rural U.S. hospitals are at risk of closure. She shares insights from Harold Miller of the Center for Healthcare Quality and Payment Reform, highlighting the broader impact of these closures on communities, emergency services, and healthcare equity.

Rural America has faced hundreds of hospital closures over the past decade, but no service is more neglected than maternity care. As OB-GYN services go under, maternal and infant mortality rise, which is the result of a crisis that starts with inadequate payment models. On this week's episode, hosts JJ and Rachel talk with Harold Miller, President and CEO, Center for Healthcare Quality and Payment Reform. Follow Rural Health Rising on Twitter! https://twitter.com/ruralhealthpod https://twitter.com/hillsdaleCEOJJ https://twitter.com/ruralhealthrach Follow Hillsdale Hospital on social media! https://www.facebook.com/hillsdalehospital https://www.twitter.com/hillsdalehosp https://www.linkedin.com/company/hillsdale-community-health-center https://www.instagram.com/hillsdalehospital/ Audio Engineering & Original Music by Kenji Ulmer https://www.kenjiulmer.com/

(This episode originally aired on September 12, 2023.) With rising costs and tightening margins, the industry is continually looking for ways to "bend the cost curve" while maintaining, or even increasing, quality and performance. One stakeholder in particular, employers, are feeling significant pressures from inflation, hospital consolidation, the rise of high-cost drugs, and more. While many legacy cost-saving strategies have focused on reducing employer costs, it may be time to shift focus to lowering costs for employees as well. In this episode, host Rachel (Rae) Woods invites Advisory Board payer expert Max Hakanson and Innovation lead at JPMorgan's Morgan Health Rivka Friedman to discuss what employers can do to rein in healthcare costs, both for themselves and their employees. Throughout the discussion, they discuss why legacy cost-sharing strategies may be insufficient, and what new innovations are showing promise in the market. Links: Home | Morgan Health Ep. 165: Employer series: Is the cost of employer-sponsored insurance unsustainable? Investigating the high costs in employer-sponsored insurance 5 health benefits strategies for self-funded employers 3 things to know about ESI (that you won't find in a benefits survey) Learn more about Advisory Board Sponsorship

Breaking Barriers to Healthcare Accessibility with Dr. Katherine J Sullivan Dr. Katherine J. Sullivan has the solution to revolutionize healthcare accessibility and personalize it for everyone! Dr. Katherine J Sullivan, Founder and CEO of 360 Wellness Solutions, is on a mission to make healthcare accessible and personal for all. With a background in movement science and extensive experience in academia and clinical practice, Dr. Sullivan has a deep understanding of the importance of addressing the Social Determinants of Health. Through 360 Wellness Solutions, a rehabilitation services organization, she and her team provide multi-specialty healthcare to individuals with disabilities and their families, promoting collaboration between healthcare professionals, social services agencies, and non-profits. Join the movement towards inclusive and compassionate healthcare with Dr. Katherine J Sullivan and 360 Wellness Solutions. #PersonalizedMedicine #Telemedicine #HealthAdvocacy #DigitalHealth #HealthEquity #HealthInnovation #HealthcareDelivery #PreventiveCare #HealthcareQuality #HealthcareIndustry #HealthcarePolicy #Wellness #Healthcare #MedicalTechnology #PatientExperience #Accessibility #HealthEducation #HealthcareSystem #PatientCare #DrKatherineJSullivan #Podcast #Talkshow #Radio #iHealthRadio #HurricaneH   Personalized Medicine,Telemedicine,Health Advocacy,Digital Health,Health Equity,Health Innovation,Healthcare Delivery,Preventive Care,Healthcare Quality,Healthcare Industry,Healthcare Policy,Wellness,Healthcare,Medical Technology,Patient Experience,Accessibility,Health Education,Healthcare System,Patient Care,Dr Katherine J Sullivan

According to economist Jim Rebitzer and healthcare consultant Bob Rebitzer, the healthcare industry has failed in achieving what many other sectors have accomplished – improving products, while simultaneously reducing costs over time. In this episode, recorded live at The Players 2024 Championship, host Rachel (Rae) Woods invited Jim and Bob to discuss the central premise of their book, Why Not Better and Cheaper? They discussed the root causes of this challenge – including incentives, prevailing professional and social norms, and competition – that the industry must confront to deliver better and cheaper healthcare. Links: Learn more about the Rebitzer brothers and their new book, Why Not Better and Cheaper? Our Financial Impact playlist This spring Radio Advisory is celebrating four years of production. Thank you for listening! Truly personalized care is possible. Here's how to make it a reality. Learn about Advisory Board On-Demand Courses Learn about Advisory Board Fellowship A transcript of this episode as well as more information and resources can be found on radioadvisory.advisory.com.