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Episode SummaryIn this episode, Joshua Hoffman discusses strategies to align sales and marketing teams for better business outcomes. He emphasizes focusing on partnership and shared metrics, using data throughout the sales process, involving marketing in forecasting and pipeline discussions, and creating a culture of cross-team collaboration. Hoffman also highlights the importance of leveraging customer success teams for stronger partnerships. About the guest Josh is currently a partner at CH Consulting after spending the last three decades in global leadership roles at Dell, Avaya, Palo Alto Networks, Datto, and Netrix Global. CH Consulting is a team of experts with relevant expertise in Sales, Marketing, Transformation, Strategy, Growth, Operational Excellence, Legal, and more. Connect with Joshua Hoffman Key takeaways- Focus on the partnership between sales and marketing, not finger-pointing- Establish shared metrics and common language across teams- Use data and analytics throughout the entire sales process- Involve marketing in forecasting meetings and pipeline discussions- Create a culture of collaboration and mutual support- Leverage customer success teams to build stronger partnerships- Break down silos to drive better business outcomes Quotes"This is supposed to be a partnership. When sales and marketing get at odds, which happens in a lot of organizations, there has to be a way to bring people back to square." -Joshua Hoffman Recommended Resource Books-The One Minute Manager -Atomic Habits -Everybody Writes Connect with Joshua Hoffman | Follow us on LinkedIn | Website
Unlock the secrets to transforming your sales approach and fostering a winning organizational culture with my latest guest, Joshua Hoffman from CH Consulting, on Sales Lead Dog. Our conversation is a treasure trove of insights, drawing from Joshua's extensive experience in sales consulting to pinpoint the vital elements that contribute to a thriving business environment. We dissect the importance of inclusivity, how to align with your company's vision, and the power of a relentless focus on outcomes, ensuring that this episode is more than just a discussion—it's a blueprint for personal and professional growth in the competitive world of sales. As your host Christopher Smith, I share my own metamorphosis from a budding salesperson to a veteran sales leader, complete with the hard-earned wisdom from my 14-year journey at Dell. My personal narrative not only highlights the significance of humility and coaching but also the strategic impact of empathy and effective communication. Our in-depth analysis offers a fresh perspective on leading with compassion, fostering a team spirit that emphasizes collaborative learning, and ensuring that every member contributes to the collective success. This episode serves as a masterclass for both up-and-coming and seasoned sales professionals who aim to elevate their leadership skills. Strap in for an exploration of strategic planning, the nuanced use of CRM systems, and the art of understanding your customers through the Bant strategy. We dissect the creation of strategic plans that prioritize solutions with tangible ROI, emphasize the need for comprehensive analytics, and the careful implementation of technology to support your goals. With Joshua's expert insights and my reflections on the transformational role of CRM systems, this episode is your guide to developing strategies that not only enhance sales success but also cultivate continuous improvement and alignment within your team. Don't forget to subscribe to Sales Lead Dog for more episodes that promise to keep you at the forefront of the sales industry. Joshua is a visionary and outcome focused global sales executive with expertise in strategy and operations and a track record of exceeding targets while rapidly scaling and building high performance teams. He is an agile executive that delivers change, growth, and operational efficacy while delivering innovative thinking in GTM, RTM, demand-generation, and customer-facing sales programs. He synthesizes complex problems, developing creative solutions that consistently exceed short-term targets while driving long-term success. He is a trusted team member, board member, and advisor with excellence in developing, mentoring, and guiding cross-functional teams. Josh's career includes leading multiple domestic and global business units at Dell, significant global executive experiences with Avaya, Palo Alto Networks and Poly, leading the Americas business at Datto, Chief Revenue Officer at Netrix Global and now as a partner at CH Consulting. Quotes: "An absolutely ruthless focus on outcomes is what separates a good sales team from a great one." "Culture is the bedrock of a thriving sales environment; it's about creating a space where people are aligned with the mission and see beyond just a job." "Inclusivity and diversity in a sales team are not just buzzwords; they are vital elements that drive innovation and problem-solving." Links: Joshua's LinkedIn - https://www.linkedin.com/in/joshuaphoffman/ Get this episode and all other episodes of Sales Lead Dog at https://empellorcrm.com/salesleaddog/
Edição de 10 de Setembro 2022
Christa Heibel and Marc Bernstein talked about what contact center managers are getting right in 2021, why leadership should take calls, who owns contact center transformation, and a smarter way to do post-call surveys. Christa Heibel is the Founder & CEO at CH Consulting Group, customer experience consultants for omni-channel contact centers. She also serves as the Vice Chair and Marketing Chair at Professional Association for Customer Engagement (PACE). --- Send in a voice message: https://anchor.fm/marcbernstein/message
Creating a work-life balance can be a challenge for any parent, and our guest today provides productivity tips to help entrepreneurs and Dads especially find their balance to become the parent they want to be. James Sudakow serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. He specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance. Sudakow is a contributing columnist to Inc.com, and has been featured in The Chicago Tribune, Forbes.com, Fast Company online, Mic., The Business Journals, LifeHacker, Bustle, SiriusXM, Psychology Today and more. Before starting his own consultancy, Sudakow held leadership roles in several global multibillion-dollar organizations across the technology and health care industries. He and his wife are raising four kids, along with one dog, one rabbit and 7 chickens in San Diego, Calif. For more information, visit www.jamessudakow.com. ••••••••••• Music By •••••••••••••Rising SpiritJay Man - OurMusicBox http://www.youtube.com/c/ourmusicbox Announcer: Adam Smith Sponsored by Beaners Fun Cuts for Kids Salons
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
Join Tony DUrso as he interviews James Sudakow & Neal Sperling: Business Transformer & Creative Genius! James Sudakow is an author & owner of CH Consulting, Inc., a boutique management & organizational effectiveness consulting practice. He's also author of the book Picking the Low-Hanging Fruit... and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, 2016), a humorous illustrated corporate glossary that sheds an irreverent light on weird business buzzwords… Neal Sperling is known as a World Class Problem Solver & World Class Connector (personal brand attributed to 5 time New York Times international best-selling author Robert G. Allen.) Neal frequently connects clients to individuals who have changed their lives for the better & helps them to fulfill their unique life's purpose… Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or get the app at tonydurso.com/mobile.
James Sudakow is the principal and founder of CH Consulting where he has led engagements with clients ranging from small, entrepreneurial start-ups to Blue Chip Fortune 100 organizations across various industries including healthcare, medical device, technology, finance, and entertainment. Jame’s newest book is 'Out of the Blur: A Delirious Dad’s Search For The Holy Grail of Work-Life Balance (https://amzn.to/2Dm19fW)' which tells his story of building and running a small business while raising a family. Mentioned in this episode: Brain.fm - Try it Free and get 20% off your first year! (http://beyondthetodolist.com/brainfm) Ziprecruiter - Try it now for free! (http://ziprecruiter.com/beyond)
Take away: Lead your children and be a great parent. Action step: Write down what are your non-negotiable's for work and life. Money Learnings: James dad took an entrepreneurial role and he learned by watching him. Bio: James Sudakow is the author of "Out of The Blur: A Delirious Dad's Search for the Holy Grail of Work-Life Balance" and serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. He specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance. Sudakow is a contributing columnist to Inc.com, and has been featured in The Chicago Tribune, Forbes.com, Fast Company online, Mic., The Business Journals, LifeHacker, Bustle, SiriusXM, Psychology Today and more. He and his wife are raising four kids, along with one dog, one rabbit and 7 chickens in San Diego, Calif. Highlights from this episode: Link http://jamessudakow.com/ Facebook - https://www.facebook.com/JamesSudakow/ Twitter - https://twitter.com/JamesSudakow Richer Soul Life Beyond Money. You got rich, now what? Let's talk about your journey to more a purposeful, intentional, amazing life. Where are you going to go and how are you going to get there? Let's figure that out together. At the core is the financial well being to be able to do what you want, when you want, how you want. It's about personal freedom! Thanks for listening! If you like the show please leave a review on iTunes: http://bit.do/richersoul https://www.facebook.com/richersoul http://richersoul.com/ rocky@richersoul.com Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.
“Work life balance is obtainable. The most important thing I have found is the willingness to prioritize, maybe more important than that is to accept the implications of that prioritization.” James Sudakow, the Principal of CH Consulting, thought that his business would be a one year experiment and then he would return to Corporate America. Nearly ten years later, he has written multiple books and put his own words into action in his business. Listen in as James shares with Kim his realization of his need to give up growing his business, figuring out your boundaries and sticking to them, and how documenting a day in a life can help you manage your life and work balance. Get the show notes, transcription and resources mentioned at https://thekimsutton.com/pp492 Highlights: 00:50 A one year experiment turned into almost 10 years! 13:10 Work life balance 22:46 Defining boundaries and figuring out what works best 26:30 “Super Hero Syndrome” 31:30 Utilizing the resources you have available 34:02 A day in a life...
James Sudakow is an author and owner of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice. He specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance.
We all know it's important to recruit and hire great talent. But are you doing enough to grow and develop the people you already have? James Sudakow, author and principal of CH Consulting, is back on the podcast with some fresh insights on human capital. We'll be discussing the ins and outs of talent management, including cost-effective ways to develop your people, the risks of holding on to poor performers and the employee trait you should always look for when making a new hire. How to Support this Show: Subscribe on your favorite podcast app (iTunes, Stitcher, Google Play, etc.) Review us on iTunes Take our survey and we'll enter you in a drawing for a free book Follow Xenium HR (@XeniumHR) and Brandon Laws (@BrandonLaws) on Twitter and LinkedIn Learn more about Xenium HR at xeniumhr.com About the Guest: James Sudakow is the principal and founder of CH Consulting – a boutique consulting firm specializing in organizational transformation and talent management strategies – where he has led engagements with clients ranging from small, entrepreneurial start-ups to Blue Chip Fortune 100 organizations across various industries including healthcare, medical device, technology, finance, and entertainment. Prior to starting CH Consulting, James began his career at Deloitte Consulting, where he worked for seven years in the Organizational Performance practice. Upon leaving Deloitte, he has held progressively larger roles in multi-billion dollar global technology organizations, most recently serving as the Vice President of Talent Management and Organizational Effectiveness at CareFusion – a medical device and systems organization. He received his undergraduate degree from the University of Southern California and his master's degree from the University of Arizona.
Segment 1: Karen Kerrigan is the President & CEO of the Small Business and Entrepreneurship Council. For more than twenty years, her leadership, advocacy and training work has helped foster U.S. entrepreneurship and global small business growth. Karen regularly engages with the President's cabinet and key advisors, and has participated in several White House economic summits. Segment 2: James Sudakow is author of Picking the Low-Hanging Fruit… and Other Stupid Stuff We Say in the Corporate World. He serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. Segment 3: Randall Bell, PhD is a socio-economist and the CEO of Landmark Research Group, LLC. He consulted on the World Trade Center, the Flight 93 Crash Sites, the BP Oil Spill, Hurricane Katrina, the Nuclear Testing on the Bikini Atoll and several tragedies including Jon Benet Ramsey, OJ Simpson and the Heaven's Gate mass suicide mansion. He is the author of the book “Rich Habits Rich Life”.Segment 4: Barry Moltz shares how to get your business unstuck.Segment 5: Andi Simon is a Corporate Anthropologist who helps executives see their companies with more observant eyes, achieve “aha!” moments, and discover new and profitable opportunities. She is the author “On The Brink: A Fresh Lens to Take Business to New Heights”Sponsored by Nextiva.
Author and consultant James Sudakow takes a sledgehammer of silliness to corporate jargon to help boost your credibility and relatability in corporate communications.You'll learn:1) Why do we do this jargon in the first place?2) How the use of such jargon can actually damage our credibility and make people take us less seriously3) Some key phrases to avoid right away–and what to use in their placeAbout JamesJames Sudakow is the author of Picking the Low-Hanging Fruit… and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, February 2016). He serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. Sudakow specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance. Before starting his own consultancy, James held leadership roles in several global multibillion-dollar organizations across the technology and health care industries.Items mentioned in the show:James's hilarious book Picking the Low-Hanging FruitJames's website: jamessudakow.comResearch on The God ParticleBook: “F in Exams“View transcript, show notes, and links at https://awesomeatyourjob.com/ep27See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Author and consultant James Sudakow takes a sledgehammer of silliness to corporate jargon to help boost your credibility and relatability in corporate communications. You’ll learn: 1) Why do we do this jargon in the first place? 2) How the use of such jargon can actually damage our credibility and make people take us less seriously 3) Some key phrases to avoid right away--and what to use in their place James Sudakow is author of Picking the Low-Hanging Fruit… and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, February 2016). He serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. Sudakow specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance. Before starting his own consultancy, James held leadership roles in several global multibillion-dollar organizations across the technology and health care industries. To view show notes, transcript, links and more, visit: http://AwesomeAtYourJob.com/ep27
Author and consultant James Sudakow takes a sledgehammer of silliness to corporate jargon to help boost your credibility and relatability in corporate communications. You’ll learn: 1) Why do we do this jargon in the first place? 2) How the use of such jargon can actually damage our credibility and make people take us less seriously 3) Some key phrases to avoid right away--and what to use in their place James Sudakow is author of Picking the Low-Hanging Fruit… and Other Stupid Stuff We Say in the Corporate World (Purple Squirrel Media, February 2016). He serves as the principal of CH Consulting, Inc., a boutique management and organizational effectiveness consulting practice he founded in 2010. Sudakow specializes in helping companies manage organizational transformation, create talent management strategies and programs that maximize employee capabilities and improve business performance. Before starting his own consultancy, James held leadership roles