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In this edition of the podcast, we look at the continued rise of ransomware, the mainstreaming of managed security services, and how MSSPs can stand out as we're joined by Datto's Austin O'Saben.
Kaseya has launched a series of AI-driven tools and policy changes at its Connect 2025 event, aimed at enhancing operational efficiencies for IT service providers. The Kaseya 365 Ops platform utilizes AI to help customers improve their operational efficiency, with early users reportedly saving an average of 160 hours per month, equivalent to the productivity of one additional technician. Additionally, Kaseya is introducing free-to-use Datto backup hardware for up to three devices per customer, significantly reducing upfront costs for partners. The relaunch of the Datto Alto 5, a 2TB encrypted backup device offered at the price of a 1TB unit, provides better value and security for small to medium-sized businesses.SentinelOne, Huntress, and Microsoft have also made significant updates in cybersecurity and operational tools. SentinelOne unveiled its next-generation Purple AI Athena release, which automates critical processes such as threat triaging and investigation, while Huntress enhanced its managed identity threat detection and response solution to combat the rising threat of identity-based attacks. Microsoft announced that paid subscriptions will be required for its Windows Server 2025 hotpatching service, which allows administrators to install security updates without rebooting their servers, transitioning to a subscription model after June 30th.Homeland Security Secretary Kristi Noem announced plans to refocus the Cybersecurity and Infrastructure Security Agency (CISA) on protecting critical infrastructure from sophisticated threats, particularly those posed by China. She criticized previous leadership for mission drift and emphasized the need for improved information sharing across government agencies. Additionally, the Take It Down Act has passed the House, mandating social media companies to remove flagged non-consensual sexual images within 48 hours, raising concerns about potential misuse and the impact on smaller platforms.OpenAI has rolled back an update to its GPT-4.0 model due to concerns over overly flattering responses that compromised user trust. The company aims to refine its approach based on long-term user feedback, emphasizing the importance of accuracy and directness in AI interactions, especially for professionals in decision-making roles. This rollback serves as a reminder for IT leaders to ensure that AI-generated communications are truthful and not merely affirming, as the tone of AI can significantly shape trust in client relationships. Four things to know today 00:00 Kaseya Connect 2025: AI Ops Push, Free Backup Hardware, and Fred Voccola's Ongoing Presence Signal Business-as-Usual with a New Toolkit04:14 SentinelOne's AI Analyst, Huntress's Identity Defense, and Microsoft's Paid Patching 07:24 Noem Refocuses CISA on Infrastructure Threats as Congress Advances AI Image Takedown Law10:29 OpenAI Walks Back GPT-4o Update After Sycophantic Shift, Raising Critical Questions for AI Use in IT Services Supported by: https://getnerdio.com/nerdio-manager-for-msp/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
In this episode, Ryan Williams Sr. and Alfredzo Nash discuss the journey into cybersecurity, the importance of mentorship, and the creation of the Cyber Coffee Hour podcast. Alfredzo shares his personal experiences, challenges, and insights on navigating the IT and cybersecurity landscape. The conversation emphasizes the value of community, education, and collaboration in the field, while also addressing the pitfalls of bootcamps and the need for practical experience. The episode concludes with aspirations for the future of the Cyber Coffee Hour and the importance of supporting others in their cybersecurity journeys. Please LISTEN
Make it Louder! Episode 550 of Make Some Music radio show with your host - Ruslan Radriges ♪ New track with Alexander Spark x Aniølkü "Dreaming Of You" ► interplayrec.band.link/itp375 ♪ Discover this episode: ► band.link/msm550 Also new music by Ruslan Radriges in playlist. Subscribe: ► soundcloud.com/ruslanradriges/sets/rrmusic Follow Ruslan Radriges: ♦Instagram → https://instagram.com/ruslanradriges ♦Spotify → https://spoti.fi/2pRImzg ♦Facebook → https://facebook.com/RuslanRadriges ♦YouTube → https://youtube.com/c/DjProduserRuslanRadriges ♦VK → https://vk.com/ruslanradriges ♦Apple → https://music.apple.com/ru/artist/ruslan-radriges/541431482 #RuslanRadriges #MSM550 TRACKLIST: Ruslan Radriges - Intro 01. Lohrasp Kansara & Ariel Vromen ft. Mavhungu - Ancestors [Green Room] 02. Datto & Cris von X - Hiding Within [RNM] 03. Aaron Smith ft. Bridget Flowers - Tell The World (Tony Arzadon Remix) [Gods Of Madness] 04. Guglielmo Nasini - Akanke [Smash Deep] 05. Amber Revival - This Heart Of Mine [Find Your Harmony] 06. Alexander Popov x Sam Bagira x LexMorris x Slyozy Alyaski - Empty Streets (Festival Mix) [Interplay] [SOME LATELY FAVORITE] 07. Skytech - Sinner [STMPD] 08. Aimoon & ARS - Hyperspace [Nomads] 09. Moonrider & AV - I Miss You [Trancemission] [MOMENT OF THE PAST] 10. Miguel Bose - Jurame (Armin van Buuren Remix) 11. Gabry Ponte & 7 Skies ft. Storm - Storm [Pentaphonia] 12. Martin Jensen & Jaimes - Say No More [Smash The House] [PERFECT TUNE] 13. Ruslan Radriges & Alexander Turok - Step Into The Night [2Rock B Side] 14. Roman Messer x Six Mists x Jaki Nelson - Just Be You [Suanda] 15. R3SPAWN vs KMC & Alan Krevo - Here To Stay [Revealed] 16. Gelida - Leave The Rest Behind [Revealed] 17. Kazden x Ryva x RT - Better With You [Revealed] 18. Lee Rose & LuMaKa - Last Night a DJ Saved My Life [Acid Dolphin] 19. Andre Pillar - The Way Out [Kurai] Ruslan Radriges - Outro
Brett Datto is the President of the Darren Daulton Foundation, a 501(c)(3) organization that provides financial assistance to those suffering from primary malignant brain tumors. Datto was personal counsel and a close friend of Daulton's for more than two decades. Daulton, of course, was a star catcher for the Phillies who died of an aggressive form of brain cancer in 2017. In Episode #247 of "1-on-1 with Matt Leon," Matt welcomes Datto in studio to talk about the foundation. They discuss the important work the foundation does, talk about Datto's friendship with Daulton and much more. “1-on-1 with Matt Leon” is a KYW Newsradio original podcast. You can follow the show on X @1on1pod and you can follow Matt @Mattleon1060.
Slide, a new backup and disaster recovery appliance designed for managed service providers, was introduced by former Datto founders Austin McCord and Michael Fass at the right-of-boom cybersecurity conference in Las Vegas. The appliance, which is slightly larger than an Apple Mac Studio, boasts a storage capacity of up to 16 terabytes and operates at speeds capable of saturating a 10-gigabit network connection. McCord emphasized the appliance's speed and efficiency, claiming it is significantly faster than existing market solutions. The founders aim to foster a culture of connection and support, allowing users to easily cancel their service with a single click, which they view as a reflection of a customer-centric philosophy.Apple has unveiled its first in-house cellular modem, the C1, which will debut in the iPhone 16E, marking a significant step away from reliance on Qualcomm chips. The C1 modem is touted as the most power-efficient modem ever included in an iPhone, promising reliable 5G connectivity. While the iPhone 16 and 16 Pro will continue to use Qualcomm technology for the time being, Apple is strategically testing the C1 modem in a budget model to assess its performance without risking issues for premium users. This move aligns with Apple's broader goal of controlling its hardware stack and optimizing performance across its devices.In the realm of artificial intelligence, xAI has launched Grok 3, a new model that boasts enhanced capabilities and has been trained on a significantly larger dataset. Grok 3 has achieved impressive scores on various benchmarks, including math performance, and features a deep search capability that enhances its reasoning. However, early testing has revealed some limitations, such as citation accuracy and humor comprehension. The company plans to open-source Grok 2 to address previous criticisms regarding biases, while also introducing a new subscription plan for Grok 3.Lastly, the podcast discusses potential acquisition talks surrounding Trend Micro, a Japanese cybersecurity firm, which is reportedly valued at approximately $8.54 billion. The discussions involve several private equity firms, and if the acquisition goes through, it could lead to significant changes in Trend Micro's product roadmap and support structure. Additionally, Sophos has announced a partnership with Pax8 to streamline security management for service providers, indicating a trend towards consolidating vendor relationships in the cybersecurity space. This partnership aims to simplify access to a wide range of security solutions, although it remains to be seen whether Sophos can effectively compete with existing offerings in the marketplace. Four things to know today 00:00 Cancel Anytime with One Click? Slide's Backup Solution Calls Out the Industry's Biggest Flaws04:21 Apple Unveils C1 Modem in iPhone 16e, Taking First Steps Away from Qualcomm06:19 xAI's Grok 3 Hits the Scene with More Power, More Data, and… More Questions08:37 Big Money Meets Big Security: Trend Micro Buyout Talks Heat Up While Sophos Joins the Pax8 Party Supported by: https://www.huntress.com/mspradio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Event: : https://www.nerdiocon.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
In this interview, Richard Tubb speaks to Rob Rae, Corporate Vice President of Community and Ecosystems for Pax8. They're a cloud marketplace for future-focused managed service providers (MSP). After 20 years in the channel, Rob has a lot of advice on how to build better MSP ecosystems.Richard asks Rob for his thoughts on the recent Pax8 Beyond EMEA event, how he thinks events impact the wider MSP community and what the plans are for future conferences.Rob shares his journey in the channel and why he left Datto to work at Pax8, as well as what his day to day routine looks like. He talks about their company culture, what they're up to behind the scenes and the realities of expanding into new continents.Richard asks Rob what he thinks of the recent CompTIA acquisition (Rob is a board member), the lessons he's learned from his time in the industry and the advice he'd give to potential leaders, as well as who he goes to for inspiration and support.Cybersecurity and backup: DattoMSP Technology and IT Management: ConnectWiseIT & security management: KaseyaPodcast: Rob Rae bonusodeDan Wensley, Operating Advisor, Top Down Ventures; Strategic Advisor, ScalePadCybersecurity and data protection tool: AcronisIT certifications and training: CompTIAAustin McChord, Chief Executive Officer at CasanaCharlie Tamayo from RoostPaul Redding at CyberQPScott Barlow, Sophos NextGen Cybersecurity Channel Sales LeaderJason MageeNadia Karatsoreos, Channel Sales and Marketing Specialist, n-AbleChristine Gassman, VP of Community at MailprotectorPax8 Beyond 2025
Send us a textIn this insightful episode, Joey Pinz speaks with Eric Torres about his career journey and his commitment to empowering Managed Service Providers (MSPs). Eric, who has held pivotal roles at Datto, ScalePad, and now PAX 8, shares how his experiences have shaped his approach to helping MSPs grow and succeed. He introduces PAX 8's Opportunity Explorer, an AI-driven tool designed to guide MSPs in identifying strategic sales opportunities, and highlights the customizable storefront feature that allows MSPs to align vendor options with client needs.
En un destacado evento en Bolivia, donde expertos en TI y líderes empresariales discutieron las últimas tendencias y soluciones para fortalecer la infraestructura tecnológica, Stock presentó nuevas herramientas innovadoras en ciberseguridad, respaldo de datos y recuperación ante desastres, reafirmando su compromiso como un aliado clave en la transformación digital en Latinoamérica.
In this episode of GG over EZ the Dream Team sees the return of Rob as he discusses his food dilemma, the bachelor party attend on top of the group discussing new Star Wars announcements, Mario Movie reception, Esports teams collaspsing as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit:http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". Start your free online visit today at https://hims.com/gg This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/GG and get on your way to being your best self. Your summer wardrobe awaits! Get 20% off @chubbies with the code GG20 at https://www.chubbiesshorts.com/GG20 #chubbiespod Learn more about your ad choices. Visit podcastchoices.com/adchoices
Episode SummaryIn this episode, Joshua Hoffman discusses strategies to align sales and marketing teams for better business outcomes. He emphasizes focusing on partnership and shared metrics, using data throughout the sales process, involving marketing in forecasting and pipeline discussions, and creating a culture of cross-team collaboration. Hoffman also highlights the importance of leveraging customer success teams for stronger partnerships. About the guest Josh is currently a partner at CH Consulting after spending the last three decades in global leadership roles at Dell, Avaya, Palo Alto Networks, Datto, and Netrix Global. CH Consulting is a team of experts with relevant expertise in Sales, Marketing, Transformation, Strategy, Growth, Operational Excellence, Legal, and more. Connect with Joshua Hoffman Key takeaways- Focus on the partnership between sales and marketing, not finger-pointing- Establish shared metrics and common language across teams- Use data and analytics throughout the entire sales process- Involve marketing in forecasting meetings and pipeline discussions- Create a culture of collaboration and mutual support- Leverage customer success teams to build stronger partnerships- Break down silos to drive better business outcomes Quotes"This is supposed to be a partnership. When sales and marketing get at odds, which happens in a lot of organizations, there has to be a way to bring people back to square." -Joshua Hoffman Recommended Resource Books-The One Minute Manager -Atomic Habits -Everybody Writes Connect with Joshua Hoffman | Follow us on LinkedIn | Website
In this weeks' Scale Your Sales Podcast episode, my guest is Theresa Caragol. Theresa Caragol, CEO of AchieveUnite Inc., leverages 20+ years' global expertise in driving revenue growth, mitigating risk, and fostering strategic partnerships. Recognized for channel team leadership, she pioneers revenue expansion through acquisitions, building trust-based cultures, and fostering cross-functional ecosystems. A sought-after speaker and author, she's committed to both professional excellence and philanthropy. In today's episode of Scale Your Sales podcast, Theresa shares her journey in driving revenue growth through partnerships, emphasizing the importance of mentors in her success. Discover insights from her upcoming book and learn about the key elements of successful partnerships and the impact they can have on revenue, innovation, and culture. Tune in to gain valuable knowledge on building trust-based ecosystems and fostering cross-functional partnerships in organizations. Welcome to Scale Your Sales Podcast, Theresa Caragol. Timestamps: 00:00 - Unleashing Incredible Growth: Harnessing the Power of Successful Partnerships 06:41 - Assess readiness, strategy, deliberate science in partnership. 08:36 - Successful organizations invest in long-term partnerships. 11:52 - Datto's story of customer-turned-partners creates success. 16:27 - Developing people, achieving goals, essential skills emphasis. 18:40 - Ron Roaner, Bob's mentor, influenced him profoundly. 21:10 - Teaching partnering and sales skills for success. https://www.linkedin.com/in/theresacaragol/ Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.
In an increasingly digital world, securing your business data against unexpected disasters is more essential than ever. This insightful episode of our tech spotlight series delves into the critical importance of Business Continuity & Disaster Recovery (BCDR) with special focus on Datto's pioneering solutions. Featuring Liz, a Senior Principal Account Manager, and Chris, a Senior Technical Account Manager & Principal Solutions Engineer, we explore how Datto stays at the forefront of cybersecurity, continuously evolving with the market to safeguard client interests against emerging threats. From the intricacies of compliance and privacy to the latest in direct-to-cloud technologies, join us as we unpack strategies and insights that cater to all industries aiming to fortify their data resilience. Whether you're in healthcare, finance, or education, this conversation is a valuable tool to understand why & how to implement robust BCDR plans with Datto's advanced systems at your helm.
Unlock the secrets to transforming your sales approach and fostering a winning organizational culture with my latest guest, Joshua Hoffman from CH Consulting, on Sales Lead Dog. Our conversation is a treasure trove of insights, drawing from Joshua's extensive experience in sales consulting to pinpoint the vital elements that contribute to a thriving business environment. We dissect the importance of inclusivity, how to align with your company's vision, and the power of a relentless focus on outcomes, ensuring that this episode is more than just a discussion—it's a blueprint for personal and professional growth in the competitive world of sales. As your host Christopher Smith, I share my own metamorphosis from a budding salesperson to a veteran sales leader, complete with the hard-earned wisdom from my 14-year journey at Dell. My personal narrative not only highlights the significance of humility and coaching but also the strategic impact of empathy and effective communication. Our in-depth analysis offers a fresh perspective on leading with compassion, fostering a team spirit that emphasizes collaborative learning, and ensuring that every member contributes to the collective success. This episode serves as a masterclass for both up-and-coming and seasoned sales professionals who aim to elevate their leadership skills. Strap in for an exploration of strategic planning, the nuanced use of CRM systems, and the art of understanding your customers through the Bant strategy. We dissect the creation of strategic plans that prioritize solutions with tangible ROI, emphasize the need for comprehensive analytics, and the careful implementation of technology to support your goals. With Joshua's expert insights and my reflections on the transformational role of CRM systems, this episode is your guide to developing strategies that not only enhance sales success but also cultivate continuous improvement and alignment within your team. Don't forget to subscribe to Sales Lead Dog for more episodes that promise to keep you at the forefront of the sales industry. Joshua is a visionary and outcome focused global sales executive with expertise in strategy and operations and a track record of exceeding targets while rapidly scaling and building high performance teams. He is an agile executive that delivers change, growth, and operational efficacy while delivering innovative thinking in GTM, RTM, demand-generation, and customer-facing sales programs. He synthesizes complex problems, developing creative solutions that consistently exceed short-term targets while driving long-term success. He is a trusted team member, board member, and advisor with excellence in developing, mentoring, and guiding cross-functional teams. Josh's career includes leading multiple domestic and global business units at Dell, significant global executive experiences with Avaya, Palo Alto Networks and Poly, leading the Americas business at Datto, Chief Revenue Officer at Netrix Global and now as a partner at CH Consulting. Quotes: "An absolutely ruthless focus on outcomes is what separates a good sales team from a great one." "Culture is the bedrock of a thriving sales environment; it's about creating a space where people are aligned with the mission and see beyond just a job." "Inclusivity and diversity in a sales team are not just buzzwords; they are vital elements that drive innovation and problem-solving." Links: Joshua's LinkedIn - https://www.linkedin.com/in/joshuaphoffman/ Get this episode and all other episodes of Sales Lead Dog at https://empellorcrm.com/salesleaddog/
Command Control Power is doing live broadcasts! Become a patron today to participate in our livestreams. How do you protect domains that do not have email? Here are the key points: -Email addresses can be spoofed to appear as if they are coming from a different domain. This can be used for phishing attacks. There are several ways to protect domains without email addresses: * DMARC record: This tells email servers what to do with emails that claim to be from the domain but don't come from an authorized source. * DKIM record: This helps to verify the sender's identity for emails. * SPF record: This specifies which email servers are authorized to send email for the domain. Jerry recommends looking into Cloudflare. * Whois privacy: This service hides the contact information for the domain owner. It can prevent ethical hackers from reaching out to report vulnerabilities, but it doesn't prevent spoofing. Joe talks about creating a separate global admin account that is not used for regular email and has a strong password. MFA (multi-factor authentication) should also be enabled for this account. Phishing campaigns and training is a great add on to protect clients from the weakest link…the user. -Some users won't see the value of services until something goes wrong. -Sam is concerned about being locked into a cloud backup service once enrolled. * Challenges of selling security services: Some clients may be resistant to paying for security recommendations, especially if they don't see the immediate benefit. We need to explain the risks and the potential consequences of not taking action. Let clients say no to additional services, especially with relation to security. * Synology vs Backup Service: There's a good discussion in the chat between on-premise backup using Synology and cloud-based backup services like Datto or Barracuda. Synology requires an upfront cost but offers more control and potentially lower cost in the long run, while cloud backups are easier to manage but can be more expensive. Backup Considerations: * Legal holds: Legal requirements to retain data for a certain period (e.g., 7 years) need to be considered when choosing a backup solution. * Migration:** Moving between backup solutions can be difficult and expensive. Synology Management: * Active Backup can be used for backups. * Active Insight can be used for monitoring backups and servers. * Email notifications can be configured for Synology alerts. Ultimately, choosing a Backup Solution depends on factors like the number of users, the amount of data, budget, technical expertise, and desired level of control. Joe brings up Genie by Norton as a free scam detector.
Today we're talking to Chris McKie & Matthé Smit from Datto. We discuss how to have the cybersecurity conversation with c-suite executives, the ransomware threats that aren't going anywhere anytime soon, and why the smallest stupid oversights often lead to the biggest breaches. All of this right here, right now, on the Modern CTO Podcast! To learn more about Datto, visit their website here. Have feedback about the show? Let us know here. Produced by ProSeries Media.
Welcome back to February's installment of ‘The Latest HR News'. This month, Stuart Elliott is joined by Justine Thompson and Taylor Bradley to discuss some of the themes from trending articles in business and HR. In this episode Stuart and our guests discuss a host of themes on how success can be fostered within an organisation. They start the conversation by discussing hybrid working and its continued prominence within the workforce; reflecting on the potentially damaging monitoring of remote work and the significance of trust in order to see productivity and retention of top talent. Our guests also touch on flexibility within the workplace and how this has become, a ‘non-negotiable' to yield a successful culture in a post-covid world. They then move onto DEI and its necessity to build a winning business strategy and remain progressive. They also examine workplace culture, exploring how so-called ‘negative traits' such as competitiveness and rivalry are being reframed to promote a healthy mindset where competition is seen as a motivation to excellence. The final topic explored is job ghosting, based on an article claiming that a large percentage of Gen-Z have avoided an interview or their first day on a job. Despite Justine's scepticism of these statistics, it provides an interesting perspective on how, in a virtual world, some individuals would rather severe communication to avoid difficult conversations.Justine is an ED&I expert with over 20 years' experience in HR and people focused roles. She has a particular interest in culture, psychological safety and belonging, and has worked with organisations across many sectors to bring these topics to life through training and facilitated discussion. She has extensive experience of working with diversity to identify barriers and design data driven strategies and is the Head of Market Intelligence at Inclusive Group. Taylor is a seasoned HR executive deeply committed to shaping organisational talent strategy and fostering a culture of growth and technical innovation. He is the Head of HRBPs and Compensation at Turing, an Al-empowered Talent Cloud and has worked with founder-led startups like DocuSign and Datto to craft IPO-ready talent strategies. For links to the articles, please see our blogKey Timestamps: - 00:52 – Intro into Justine Thompson- 01:24 – Intro into Taylor Bradley- 02:50 – Hybrid Working- 11:33 – Operational effectiveness - 19:30 – Flexibility in the workplace - 34:32 – DEI: The success of diversification - 44:48 – AI: Fear vs Reality - 51:58 – Rivalry in the workplace - 59:05 – Job ghostingYou can listen to and download HR Insights from Apple Podcasts, Google Podcasts, Spotify and most popular podcast apps, subscribe so the latest episodes are directly available! You can also join our HR Community and follow us on LinkedIn and Instagram. Thank you so much for listening and please rate and review!
Welcome to another episode of Category Visionaries — the show that explores GTM stories from the tech's most innovative B2B founders. In today's episode, we're speaking with Austin McChord, CEO of Casana, an in-home health monitoring platform that's raised over $46 Million in funding. Here are the most interesting points from our conversation: Unconventional Transition: Austin's journey from cybersecurity with Datto to the medtech space with Casana highlights a unique path of leveraging operational skills across distinct industries. Product Philosophy: Both Datto and Casana share a design philosophy where products work best when unnoticed by users, emphasizing seamless integration into daily life for reliability and efficacy. FDA Regulatory Journey: The exhaustive and detailed process of gaining FDA clearance for medical devices, including biocompatibility testing and the rigorous documentation required for every aspect of product development and testing. Healthcare Innovation through Humor: Casana's marketing approach uniquely balances humor with serious science, using the novelty and inherent humor of a health monitoring toilet seat to engage audiences before delving into the product's significant medical benefits. The Future of Home Health Monitoring: The COVID-19 pandemic has accelerated acceptance and demand for in-home health monitoring, opening the market for Casana's innovative solutions and setting the stage for broader adoption and integration into healthcare practices. Fundraising in Medtech: Austin's insights into the medtech fundraising landscape, highlighting the unique challenges and milestones compared to more conventional tech startups, with a focus on developing products that can save lives before generating revenue.
If a friend of yours said, “There's a new show you have to watch about a mid-size paper company in Scranton, Pennsylvania,” would you want to watch it? The crazy thing is we're talking about the most popular sitcom of all time. But it sounds boring as heck. So what makes it so good? The actual content.The Office was relatable, cringey, absurd, and lucky for us, chock full of B2B marketing lessons. And that's what we're talking about today with our guest, VP of Content Marketing at Crayon, Sheila Lahar. Together, we're chatting about B2B marketing lessons from the U.S. version including holding a writers' room, recognizing when your marketing playbook is stale, and making every word count. This episode of Remarkable is sure to leave you satisfied and smiling. That's what she said.About our guest, Sheila LaharSheila Lahar is Senior Director of Content Marketing at Crayon, responsible for making sure that everything they publish is unique, compelling, and valuable. Prior to joining Crayon, she built successful content marketing programs at a number of B2B SaaS companies, including Flatfile, Datto, and Eloqua.About CrayonCrayon, the leading competitive intelligence platform for mid-market and enterprise businesses, brings a complete, real-time picture of what competitors are up to—delivering valuable insights to key departments in a range of formats that can be easily accessed and acted on. So companies can quickly see and seize opportunities, and build a sustainable business advantage.About The OfficeThe Office is an Emmy Award-winning mockumentary about the employees of a paper company called Dunder Mifflin in Scranton, Pennsylvania. It was originally a U.K. series created by British comedian Ricky Gervais and Stephen Merchant. But we're covering the U.S. version, which was adapted from the original by SNL writer Greg Daniels. It was co-produced by Deedle-Dee Productions and Reveille Productions in association with Universal Television. Members of the original cast included Steve Carrell as the Scranton regional branch manager, Michael Scott. Assistant to the regional branch manager, Dwight Schrute, is played by Rainn Wilson. John Krasinski is Jim Halpert, Jenna Fisher is secretary Pam Beasley, and B.J. Novak is the temp, Ryan Howard. The 9 seasons aired from 2005 to 2013.What B2B Companies Can Learn From The Office: Hold a writers' room. Brainstorm ideas with your colleagues. Sheila says, “This works really well in person. One person will have an idea that's funny. And then you just build off that. By the end of it, you're suggesting the craziest, wackiest things, which seem like The Office in some of the scenarios and situations. I've seen that play out in B2B marketing when you just get a creative group together and you're kind of like, ‘All right, this is what we've got, but what can we do here to make it funny or more appealing?” It's how you elevate your product or service with great content. Recognize when your marketing playbook is stale. And pivot fast to give your audience something new and better than the last. Sheila says The Office just wasn't the same once Steve Carrell left, that it felt like the show ran out of funny ideas. She says it would have been better to pivot to a spinoff after five seasons to give their audience something new. So when it comes to marketing, it's important to always think critically about your content strategy. To ask “Is my content stale?” And move on. Sheila says, “It's like we've got these playbooks that we've developed and we just go to the same thing. And we're all doing the same thing just because it worked.” Go on to experiment and find new things that work better than the last.Make every word count. When you're writing ad copy with a 1,000 character limit, each word has to pack a punch. Sheila says, “It has to be so impactful or funny or something. You have to get that emotion. I think back to the writers for The Office. They were so good at writing one-liners, whether it was for Creed or Ryan.” So think about the impact of every word when writing your next copy.Quotes*”For so much of the stuff that's out there, whether it's billboard ads or other types of ads, there's just such a lack of enthusiasm to be bold, to say something funny or interesting. Let's get back to the Creed joke where he's like, ‘I sprout mung beans on a damp paper towel in my desk drawer. Very nutritious but they smell like death.' It's that absurdity that makes his character so freaking hysterical. And that absurdity is also the stuff that stands out in your mind.” - Ian Faison*”We're in this noisy world where everyone's just scrolling really fast. You've got less than a second, you just have no time. The bold and the funny and anything that stands out, that's your chance. That's your only chance to get noticed.” - Sheila LaharTime Stamps[0:55] Meet Sheila Lahar, VP of Content Marketing at Crayon[2:02] Why are we talking about The Office?[4:15] What is The Office about?[7:34] Why is The Office remarkable?[14:12] What are some marketing lessons we can take from The Office?[28:28] What's Sheila's content strategy at Crayon?[30:38] How does Sheila prove the ROI of content?[34:55] What are some initiatives Sheila is working on for the future?LinksWatch The OfficeConnect with Sheila on LinkedInLearn more about CrayonAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both non-fiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Senior Producer). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
In this episode of GG over EZ the Dream Team discusses their card pack opening extravaganza with Datto & Danielle, The Game Awards announcements, The Day Before, GTA VI and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". For a limited time, buy any 3-month Mint Mobile plan and get 3 more months FREE by going to https://mintmobile.com/gg. Knock out your holiday shopping today and get 20% off your first order, plus free shipping, at https://meundies.com/gg15. Start the Good Habit at https://tryfum.com/GG to save 10% off the Journey Pack today. Learn more about your ad choices. Visit podcastchoices.com/adchoices
FPS Exclusive! get a FREE 1-year supply of Vitamin D3K2 AND 5 free AG1 Travel Packs with your first AG1 purchase ➼ https://drinkAG1.com/FRIENDS Thanks to AG1 for sponsoring FPS.--Thanks to our friends Raycon for sponsoring this episode! Head to https://buyraycon.com/friends to get 20 to 50% off sitewide!--Welcome to a special episode of the FPS Podcast. This week it's a pretty huge guest line-up. First up is a who's who of Destiny content creation: Datto, MyNameIsByf and Aztecross join the show to discuss the recent layoffs at Bungie, the delay of the Final Shape expansion and Marathon, as well as the current state of Destiny and the way its talked about both by players and the gaming community at large. Following that, we're honored to be joined by none other than Sam Lake and Kyle Rowley, the co-directors of Alan Wake II. The FPS crew went absolutely nuts for Alan Wake II, and to be able to speak to the people who led its creation was a rare treat. Timestamps:00:00 Intro18:19 Destiny 2 Discussion With Datto, MyNameIsByf, and Aztecross!01:19:38 AG1 (Ad)01:22:01 Alan Wake 2 Discussion01:34:02 Alan Wake 2 Discussion with Sam Lake and Kyle Rowley!02:23:50 Raycon (Ad)02:26:10 What We've Been Playing03:12:38 This Week In The Way Back03:23:35 Wrap Up--Let's meet our hosts:- Jake Baldino (aka the Before You Buy Guy) is pretty much the most watched reviewer on YouTube across both Gameranx and his personal channel (https://www.youtube.com/c/JakeBaldino). If you're obsessed with Delorians, The Mummy and Pizza you can discuss that stuff with him directly over on Twitter: @JakeBaldino- Lucy James is a Senior Producer at Gamespot and a Creative Producer at Giant Bomb. She's actually, like, experienced and credentialed and has real life skills and stuff, while the rest of the gang would be funemployed if the YT algorithm didn't kiss them for random, inexplicable reasons. - Jirard (aka The Completionist: https://www.youtube.com/c/ThatOneVide...) has been doing YouTube since before Noah wore short pants. Over the course of more than a decade, Jirard has completed HUNDREDS of games to bring you the quality of review that almost no other reviewer dare bring you, getting the 100% completion trophy for every title before putting pen to paper. Jirard has a let's play channel and in his spare time he fires off the occasional hot-take over on Twitter: @TheCompletionist- Skill Up used to work at McDonalds but he got fired for skimming too many chicken nuggets. He says he regrets it since he hasn't had a better job since. --Listen to the Friends Per Second Podcast on your favourite podcast platform: https://linktr.ee/friendspersecondFollow on Twitter: https://twitter.com/TheFPSPodcastFollow on Instagram: https://www.instagram.com/friendspers...Follow on TikTok: https://www.tiktok.com/@friendspersecond--
1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at james@kernanconsulting.com! Host James breaks down the pros and cons of both. --- 2.) MSP Question of the Week Should you have one offering or multiple offerings – AND – what is your recommendation for price per seat? 3.) James's Quick Marketing Tip Please, update your headshots / video on your business. Do this annually to keep fresh photos/video on your business to repurpose on social media marketing! --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364 Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/
In this episode of GG over EZ the Dream Team discusses their lukewarm feelings on MW3 and CS2, Rob's guest visitors this week, a wholesome adventure with Mr. Fruit and Datto as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". Head to https://factormeals.com/gg50 and use code gg50 to get 50% off Head to https://tryfum.com/GG and use code GG to save an additional 10% off your order today. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of GG over EZ the Dream Team celebrates hitting episode 200 of the GG over EZ podcast and discusses an update on Mr Fruit, naked stuff, CS2, Epic Games, DnD as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/GG and get on your way to being your best self. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Today's special episode of SMBCP we have a special guest host, Donna Blum. 1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company? --- 2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security Nick is a senior sales executive with experience growing channel partnerships for MSP focused vendors. From 2011-2020 Nick was a key member of Datto, and onboarded over 750 MSPs, which helped grow the company to be acquired for over $1.5 Billion in 2017. From 2020-2021 Nick was a member of SKOUT Cybersecurity, joining many previous colleagues he worked with at datto, and onboarded over 100 MSPs, which helped grow the company to be acquired in 2021 by Barracuda. Nick is now the Director of Partner Acquisition at Evo Security responsible for their rapid growth in the IAM space by working with MSPs and MSSPs. https://www.evosecurity.com/ https://www.linkedin.com/in/wolfnick --- Resources and Links: Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ! http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/ Check out the latest episode!
Steve is an operator turned venture capitalist. After a very successful run at General Catalyst, he joined Juxtapose earlier this year as a Partner to focus on building innovative B2B companies. Juxtapose is an investment firm that partners with experienced entrepreneurs to build category-defining technology companies. The firm has developed over twenty companies over the last 25 years including Tend, Great Jones, Earned, and others. In this episode of our podcast, we cover: * How to make big bets and recognize shifts in the tech industry as an investor. * Steve's background from academia to how he got his career started in the tech industry. * The story of VMware and how he learned how to scale an engineering organization to over 3,000 people. * His experience as an investor at General Catalyst and his thesis around making investments in cybersecurity, along with portfolio companies that have scaled like Illumio and Datto. * What he is up to now at Juxtapose and how the firm is unique in terms of investing and company creation. * And so much more. If you are listening to this podcast, then it is highly likely that you are interested in the founder journey and lessons learned around building companies. Please make sure you don't miss any episodes by subscribing to The VentureFizz Podcast on iTunes, Google Play, Stitcher, Spotify, or Soundcloud. Oh, don't forget to leave us a review. It will really help us out!
Show Website: https://mspbusinessschool.com/ Guest Name: Nick Wolf https://www.linkedin.com/in/wolfnick/ Company: Evo Security https://www.evosecurity.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoylemetathinq/ Robb Rogers: https://www.linkedin.com/in/robb-rogers-07415251/ Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com Nick is the Director of Partner Acquisition at Evo Security, an Identity and access Management vendor for MSPs and MSSPs. Previously he worked at Datto for 9 years as one of their first employees and helped grow the company from being a startup to a successful exit of over $1 Billion. He also helped launch SKOUT Cybersecurity, an XDR vendor for MSSPs that was later acquired by Barracuda Networks in 2021. 3:31 Nick Wolf opens up about himself. He shares that he's been in the MSP industry for 13 years and he started way back in high school. He also talks about what he does and what his company offers. 7:41 Brian inquires about Nick's most memorable tales from the cyber world, prompting Nick to share some interesting and unforgettable experiences. In addition, Nick emphasizes the critical significance of identity protection in today's digital landscape. 12:06 Tim queries Nick about the company's aspirations for the next two to three years. Nick shares some of their future plans, collaborations, and partnerships. He also talks about how their products are revolutionizing the security industry. 18:49 Robb inquires about Nick's journey into Evo, to which Nick recounts how it all began through a LinkedIn connection with the CEO. Robb further expresses astonishment at the rapid growth of the company, noting that Evo has expanded its size by a remarkable factor in a relatively short span of time.
In this episode of GG over EZ the Dream Team discusses The Destiny 2 Final Shape reveal alongside special guest Datto, the state of gaming, why monkeys are so jacked, God refusing to patch Earth, The Cold War and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Datto: https://www.youtube.com/DattoDoesDestiny https://www.twitch.tv/Datto https://twitter.com/DattosDestiny Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". Learn more about your ad choices. Visit podcastchoices.com/adchoices
Phylicia Schroeder, Manager, Provider Engagement and Quality Analytics at Blue Cross Blue Shield of Arizona Medicare Advantage and Janine Wakim, Head of Operations at ReferWell, join Eric to discuss how the plan is transforming the member journey by instituting a cultural shift putting the member's needs above the plan's needs, adding that to accomplish this goal, the plan uses data and predictive analytics to learn about what makes its members unique. Topics covered during the episode include: - Member journey mindset - Navigation and physician scheduling - Data integration, risk mitigation (as it relates to CAHPS) and - Provider engagement. Phylicia and Janine share many bright spots your plan can implement to provide a tailored experience for your members! About Phylicia Phylicia is a highly skilled Medicare Stars quality (HEDIS, CAHPS, HOS) analyst and strategist who specializes in data analysis, extrapolation and visualization through building dashboards in Power BI, technology implementation, provider engagement and clinical workflows, project management, process improvement and documentation. She is a true innovator who never says “No” and sees obstacles as opportunities to apply creative problem-solving to find a solution. About Janine As Head of Client Operations, Janine Wakim is keenly focused on the success and satisfaction of ReferWell's customers. Janine leads the team that works with some of the largest healthcare systems and payers in the United States from onboarding to growth to ongoing support. She is an operations leader with over 20 years of experience in strategic planning and process improvement, leading client experience and business analytics teams. At Gartner, she served as the lead in building the offshore center of excellence for Business Analysis to provide insights into the Research and Advisory business to grow its footprint and retain its client base. She also served in leadership roles at Datto and Potoo Solutions. Janine earned a Bachelor of Science in Finance from Lehigh University, an MBA from Columbia Business School, and an MPH in Hospital Administration from Columbia University Mailman School of Public Health. This episode is sponsored by ReferWell Health plans are acutely aware that they are measured and graded on quality, experience and health equity more so than ever before. Their biggest challenge is to impact those areas directly. ReferWell helps health plans advance health equity by scheduling underserved members for the care they need, be it medical, care gap appointments or — through your community partnerships — appointments for transportation assistance, nutritional counseling, mental health services and other community-based organization offerings. Data shows that ReferWell's solution directly impacts the members who need it most. ReferWell care navigators find the Perfect Match right at the referable moment (when the member is leaning into their care) and schedule the member while on the phone. It's a proven process that provides better access, experience and outcomes for members, and better quality performance, which affects the health plan's bottom line. For more information, visit www.referwell.com.
Show Website: https://mspbusinessschool.com/ Guest Name: Greg Sharp https://www.linkedin.com/in/greg-sharp-2598713/ Trevor Thoams – https://www.linkedin.com/in/trevor-thomas-yyc/ Company: ZenContract https://www.zencontract.com/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoyl... Robb Rogers: https://www.linkedin.com/in/robb-roge... Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com Greg Sharp & Trevor Thomas – Contract Chaos No More Greg Sharp, a CISSP-qualified IT security engineer, is the Managing Director of ZenContract, a company with team members in New Zealand, Australia, the Philippines, the United Kingdom, and Canada. With 30 years of experience in the IT industry, he has served on advisory boards for Datto, Autotask, Dropbox, Microsoft, and Cisco in the APAC region. Greg is currently on three MSP advisory boards and has been a director of multiple businesses. He built and sold three MSP businesses, including the latest one sold to a division of the New Zealand government for a record-breaking multiplier. This process and systems led to the creation of ZenContract, which allows MSPs to fully own contract and agreement management. Greg leads a dream team of specialists, forming a culture that automates and enhances MSP contract management for all MSPs. 6:45 – Brian stated that contract management is a key difficulty in MSPs because many contracts become open-ended at the contract point. 9:51 – Tim's focused on assisting MSPs in growing their sales departments and dealing with the complexity that comes from big clients. They've been talking with a client about how to get the service manager to work and get an accurate picture of their client base. The discussion attempts to assist clients in improving their sales departments and streamlining their contracts. 11:03 – Greg offered a glimpse of AOR over 12, 24, and 36 months, noting that their MSPs will be evaluated using a multiplier of contracted revenue. As they have contracted revenue for one to three years, this technique creates a sense of stability and assurance. The formula may be a combination of these criteria, offering a reliable assessment of the worth of their MSPs. 15:41 – Greg said that ConnectWise and Auto Task are currently quite well integrated with the system. They are now working on Halo, which will be released soon. The system incorporates price, work kinds, inventory, and other data at the client level. Because the solution does not play in CPQ distribution streams, they must include recurring monthly contracts. The PSA believes it is critical to bring this up for discussion. Halo is another price quoting tool, however, it is not specifically designed for managing recurring monthly revenue. 20:26 – Tim noted the ease with which account managers and VCIOs may access QBR, adding that it eliminates concerns regarding signature difficulties. He recalls incidents in the MSP world where a single signature caused problems. 21:38 – Greg mentioned that MSPs are also employing templates for project variation sign-offs, which allows them to deliver scope variations for signatures in the middle of a project. These templates are immediately saved in the PSA against opportunities or contracts, capturing all components of the solution negotiation process. This tool assists MSPs in managing project variances and ensuring the project negotiation process runs smoothly. 24:22 – Trevor expressed interest in working on the channel because he is familiar with several of the characters. He is looking forward to the pitching program and IT Nation Connect, which will focus on webinar strategies.
Krausader joins us this week to talk about PVP in Season of the Deep! Dan also talks bout the recent community conversations surrounding Microtransactions and Monetization through Eververse in Destiny2, as well as community art credits and more! | SOURCES | This Week In Destiny - 06/22/2023: https://www.bungie.net/7/en/News/article/this-week-in-destiny-6-22-23 Bungie Credits Artist Who Inspired Imagery: https://twitter.com/Destiny2Team/status/1671927000498597888?s=20 The Witness Cutscene (HEAVY SPOILERS): https://youtu.be/THpjjBcVpNU Destiny 2 has become a Microtransaction Hell - Aztecross: https://www.youtube.com/watch?v=nsIdPWB2_JA Destiny 2: Datto's Reaction/Thoughts to Aztecross' Microtransactions Video: https://www.youtube.com/watch?v=N8BEbF6dL1o Episodes Every Friday! Follow Danfinity! Twitch | Twitter | Instagram | TikTok | Youtube | Discord If you enjoy the show please consider rating and reviewing on your podcast platform of choice! If you'd like to help keep the lights on, consider supporting the Kofi: https://ko-fi.com/danfinity Production and Research help by Eseipha | Music by Andrew J. Gomez --- Watch live at https://www.twitch.tv/danfinity Tuesdays | 4PM ET - 10 PM ET - Destiny 2 Reset with the RESET BOYS! Thursdays | 4 PM ET - 10 PM ET - Free Play! Sundays | 9 AM ET - 5 PM ET - Destiny 2 PVE Helps all day! Dungeons, GMs, Raids & MORE! --- Affilaitions & Partnerships: 10% off Advanced.gg energy drinks and shakers: https://advanced.gg/?ref=danfinity 10% off your next pair of glasses at Gamer Advantage: https://gameradvantage.com/?ref=DAN Save $50 off Labor Costs on your next PC Build with PowerGPU: https://powergpu.com/?sponsoredstreamer=dan Image Credit: Bungie Press Kit: https://press.bungie.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/destiny-digest/message
Austin McChord is a relentless entrepreneur whom many of you will know as the founder and CEO of Datto, which was recently sold to Kasaya for $6.2 billion dollars. He is also a founder at Casana (a medical device company where he is the CEO), Havoc Robotics, Outsiders Fund, and serves on the boards of Zorus and Shelf. Perhaps most importantly for this show, he is a co-founder and chairman at Cork, a cybersecurity solution for managed service providers (MSPs - heads up I'm going to use that term a lot in this episode). Carlson Choi is a co-founder and CEO of Cork. Prior to founding Cork, Carlson held technology leadership roles at Datto, Superluminal, Jack in the Box, Jollibee Foods Corporation, Mattel, and Activision Blizzard. He has dedicated his career to launching disruptive industry product and solutions from the earlier days of online digital gaming, digital to life toys, and mobile food ordering.
In this episode of GG over EZ the Dream Team discuss natural light existing in Mr. Fruit's office, Rob's appalling PC cleaning issues, Datto's gamedev video spurring even more controversy in the Destiny community as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/GG and get on your way to being your best self. Head to https://factormeals.com/gg50 and use code gg50 to get 50% off your first box. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of GG over EZ, the Dream Team sees the return of Rob as he discusses his food dilemma, the bachelor party attend on top of the group discussing new Star Wars announcements, Mario Movie reception, Esports teams collapsing as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". Save 20% Off and Free Shipping with the code GG at https://Manscaped.com Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of GG over EZ the Dream Team has special guest Datto join them as Rob is away for a bachelor party so instead we get his thoughts on Destiny 2 Lightfall and it's future, gaming as a whole as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Datto: https://www.youtube.com/user/DattoDoesDestiny http://www.twitter.com/DattosDestiny http://www.twitch.tv/Datto Mr. Fruit:http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/GG and get on your way to being your best self. Get twenty percent off your first monthly box when you sign up at https://boxofawesome.com and enter the code gg at checkout. Head to https://factormeals.com/gg50 and use code gg50 to get 50% off your first box. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Three things to know today NLRB General Counsel Clarifies Retroactive Application of Non-Disparagement Ruling Datto Set to Launch Cloud Management Solution, Catching up to Competitors in Managed Services Software Market AND Novo Data Reveals Top 10 SaaS Providers for Small Businesses: Intuit Takes the Lead While Channel Companies Fall Behind Advertiser: https://pcmatic.com/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
Meet Fred Voccola, the CEO of Kaseya, the leading provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBs). With over 20 years of experience in the technology industry, Fred is a proven leader who has successfully driven growth and innovation in multiple companies. In this interview, he shares his insights on the IT industry, the role of MSPs, and the future of Kaseya and its family of brands, which includes Datto, Unitrends, Spanning Cloud Apps, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices
We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we're responsible for the name, and its inspiration will become clear enough after you've listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae's new gig with Pax8, ScalePad's latest vendor acquisition, and the secrets to identifying and avoiding burnout. Don't miss this week's interview either, in which Emma Werth of Cowbell Cyber provides a look at the cyberinsurance market from an insurer's point of view. It's an insightful conversation worth enjoying over a plate of green eggs and ham. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-255-ham-and-dam-sam-i-am Topics and Related Links Mentioned: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs - https://www.channelpronetwork.com/news/kaseya-expands-unified-partner-program-datto-and-kaseya-msps Rob Rae Joins Pax8 in New Channel Leadership Role - https://www.channelpronetwork.com/news/rob-rae-joins-pax8-new-channel-leadership-role ScalePad Acquires Managed Services BI Vendor Cognition360 - https://www.channelpronetwork.com/news/scalepad-acquires-managed-services-bi-vendor-cognition360 Avoiding Burnout - https://www.channelpronetwork.com/article/avoiding-burnout Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi
Erick and Rich explain why Kaseya's new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science. Articles referenced in this episode: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs How to Optimize Your LinkedIn Profile For Sales [Visual Template](link is external) How to Craft the Perfect LinkedIn Profile: A Comprehensive Guide [Infographic](link is external) 6 doctors swallowed Lego heads for science. Here's what came out
Erick and Rich discuss the good news for MSPs and their clients in Datto's new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner's credit card. Articles referenced in this episode: Datto SMB Cybersecurity for MSPs Report Pet fish spend cash and expose Nintendo Switch owner's credit card during Pokemon live stream
Ride ‘em, channel pros! It's time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto's latest network products, Craig Fulton's departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting the private equity “playbook” to work for your business without selling to private equity. It's a fascinating look at sophisticated finance options you may not know about but should. Giddyap! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-254-yeeeee-haawww Topics and Related Links Mentioned: Datto Rolls Out Four New Cloud-Managed Switches - https://www.channelpronetwork.com/news/datto-rolls-out-four-new-cloud-managed-switches ConnectWise Exec Craig Fulton Leaves Company After 16 Years - https://www.channelpronetwork.com/news/connectwise-exec-craig-fulton-leaves-company-after-16-years Azure Management Issues and Answers - https://www.channelpronetwork.com/article/azure-management-issues-and-answers The MSP's Role in Solving the IT Skills Gap - https://www.channelpronetwork.com/article/msp-s-role-solving-it-skills-gap David Jordan on the PE Playbook - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference?page=4#main-content Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi
Two things to know today Kaseya Datto's Global State of the MSP Report AND A business unlock for AI imaging Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
IN THIS EPISODE, WE COVER:01:45 - Who is Steve Travaglini in his own words 02:31 - What is the best investment an early career sales person can make for themselves and why? 06:19 - How have Steve's views on sales changed over the years? 10:52 - One mistake Steve made early in his sales career and how did it impact him going forward 16:49 - Who has had the biggest impact on Steve's sales career and why? 19:43 - With the benefit of hindsight, what would Steve say to an early careers sales person? 23:03 - Where to reach out to SteveMORE ON STEVE:As Chief Revenue Officer of LinkSquares, Steve Travaglini drives all Sales, Customer Success, and Business Development strategies. Steve is passionate about leading LinkSquares to over $100M ARR while developing 20 future CROs from within his teams. Steve first met the LinkSquares founding team while working together at Backupify, which was later acquired by Datto. Steve lives in Reading MA, with his wife Julia and their two children.MORE ON RAMPED:Check us out at www.rampedcareers.comInterested in becoming a Ramped Professional? Sign up here: https://www.rampedcareers.com/onboarding/signupInterested in becoming a Ramped Corporate Partner? Email us at sales@rampedcareers.com
Three things to know today Break-fix is back, says Kaseya's Datto AD servers are spewing DDoS attacks AND Could New York pass the first right to repair law? Do you want to get the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
Welcome to Episode 180 of the Killing Podcast with special guest host Nadia Karatsoreos! Nadia has assisted channel partners and customers in building their businesses by adopting best practices and resources that are proven to accelerate success and deliver an exceptional experience to the businesses they serve. A results-oriented professional who puts partners first, Nadia has many years of experience in business development, community and channel relations. Her career in the MSP space started with Level Platforms in 2010 and since then she has held various roles at other vendors like GFI, Datto, NetApp and now Malwarebytes. She has also served on Executive Councils for CompTIA's Managed Services, Cloud and Future Leaders Communities. Nadia has been recognized by CRN as one of the Top Women of the Channel for multiple years (including 2022) and one of the Top 100 People You Don't Know but Should in 2016. Topic 1: Do we need an AI “Accountability” board? “Governments should protect residents from the harms of artificial intelligence and provide means of redress, according to researchers at the University of California, Berkeley. In a white paper from Berkeley's Center for Long-Term Cybersecurity, the researchers said that anyone who has been harmed or damaged from the deployment of AI should have the right to complain to an agency or department that has oversight of that AI-driven system or be able to take legal action." https://www.nextgov.com/emerging-tech/2022/08/make-ai-accountable-adding-redress-tools-researchers-say/376119/ https://cltc.berkeley.edu/wp-content/uploads/2022/08/AIs_Redress_Problem.pdf Topic 2: Quietly Quitting - The Hot New Fad - without an agreed-upon definition Some articles describe Quietly Quitting as taking back work/life balance. Other describe it as doing the bare minimum. We speculate on what it is, and what it might mean. https://finance.yahoo.com/news/quiet-quitting-workplace-trend-just-120000048.html Is QQ a natural consequence of employers' push to get employees back in the office at any cost? https://finance.yahoo.com/news/jpmorgan-ceo-jamie-dimon-rips-062715020.html?guccounter=1 The real question is: can you sincerely create engagement and community without being in the same office location 5 days a week? (Short answer: yes.) Topic 3: Do you have the right to repair . . . your tractor? Wired magazine discusses “jailbreaking” your John Deere. Seriously: This will affect the larger right to repair debate. https://www.wired.com/story/gadget-lab-podcast-562/ Sponsor Memo: Linode Linode – a top Infrastructure as a Service provider has resources specifically for helping MSPs explore the alternative cloud. Discover this growing market: one of the best-kept secrets in building a scalable, thriving, modern Managed Service Provider business. Learn about the cloud provider landscape, improving KPIs, security, and more in Linode's free ebook, The MSP's Guide to Modern Cloud Infrastructure, available now. This resource and more at http://linode.com/mspradio
In this episode of GG over EZ the Dream Team discusses Rob's new relationship status as he proposed to his girlfriend, Destiny 2 Season 18 and Arc 3.0 is on the way, Mr. Fruit saw the new Dragon Ball movie, Rob played CS w/ Datto, Mr. Fruit is slowly chugging through editing all the Fruit Summit content as well as Q&A and much more! Patreon: https://www.patreon.com/GGEZPodcast Reddit: reddit.com/r/MrFruit Mr. Fruit: http://www.youtube.com/user/MyMisterFruit http://www.youtube.com/c/MoreMrFruit http://www.twitch.tv/MyMisterFruit http://www.twitter.com/MrFruitYT Rhabby_V: http://www.twitch.tv/Rhabby_V http://www.twitter.com/Rhabby_V BlueWestlo: http://www.twitch.tv/Bluewestlo http://www.twitter.com/Bluewestlo Mr. Fruit, Rhabby_V and BlueWestlo take you on a magical ear-adventure every week on GG over EZ with discussions ranging from games to life stories every Sunday. They frequently create content on Mr. Fruit's YouTube channel under the guise "The Dream Team". Thanks to our sponsors: Our listeners get 10% off their first month at BetterHelp.com/GG Head to go.factor.com/gg130 and use code gg130 to get $130 off across 6 boxes Download the Dave app from the App store right now. Sign up for an Extra Cash account and get up to 500 dollars instantly. For terms and conditions go to dave.com/legal Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode, Richard speaks to Emily Glass, President and CEO of Syncro. They're an all-in-one RMM, PSA and remote access tool that helps managed service providers - MSPs - run more profitable businesses. She and Richard talk about managing a remote team, why a combined PSA/RMM is good for MSPs and how the MSP market has changed since Emily started in the industry. Plus, Emily shares Syncro's Philosophy on PSA Integration, their licencing model, the challenges of long-term contracts with vendors, what it's like being one of the few female vendor CEOs and why there aren't more of them. They discuss how Syncro helps MSPs grow their businesses and their future plans, how to support a remote team and why Syncro is a human-focused company first. Emily also shares openly about her own meditation practice and that of the C-suite team, the importance of time management and work/life balance, and the people who've been mentors for her throughout her career. Mentioned in This Episode RMM & PSA tool: https://www.datto.com/ (Datto) (now part of Kaseya) Automated backup: https://www.backupify.com/ (Backupify) Cloud services tool: https://www.akamai.com/ (Akamai) Video communication platform: https://www.brightcove.com/en/ (Brightcove) Meditation app: https://www.headspace.com/ (Headspace) Casana CEO and Emily's mentor: https://www.linkedin.com/in/mcchord/ (Austin McChord) American businesswomand and Emily's mentor: https://en.wikipedia.org/wiki/Ursula_Burns (Ursula Burns)
Steve Travaglini is the CRO at LinkSquares. Prior to that, he was a sales leader at OnShape and Datto, among other companies. In this episode, we discuss: Steve's transition from college football to sales The odd jobs he did before sales and how that transformed his mindset Getting through the ups and downs of sales How he's thinking about hiring during the Great Resignation And much more... If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts? It takes less than 60 seconds, and it really makes a difference in helping to grow this show and find the best guests possible for you. Follow The Podcast: Apple/Spotify: Millennial Sales Twitter: TommyTahoe Instagram: TommyTahoe YouTube: TommyTahoe Website: Millennialmomentum.net
Steve Travaglini is the CRO at LinkSquares. Prior to that, he was a sales leader at OnShape and Datto, among other companies. In this episode, we discuss: Steve's transition from college football to sales The odd jobs he did before sales and how that transformed his mindset Getting through the ups and downs of sales How he's thinking about hiring during the Great Resignation And much more... If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts? It takes less than 60 seconds, and it really makes a difference in helping to grow this show and find the best guests possible for you. Follow The Podcast: Apple/Spotify: Millennial Sales Twitter: TommyTahoe Instagram: TommyTahoe YouTube: TommyTahoe Website: Millennialmomentum.net
US equity futures are indicating a slightly lower open as of 05:00 ET. The Fed raised rates by 25 bps yesterday as expected, with early takeaways leaning hawkish. The focus in Europe today is on the BoE policy decision later; widely expected to raise rates by 25 bps. Chinese equities continue to rally following promises of economic support. Companies mentioned: Microsoft, OVHCloud, Datto, KKR, Mitsubishi, UBS
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