Podcasts about their firms succeed

Making partner at your firm is a significant milestone, but successfully transitioning from associate or counsel to partner isn't automatic. It requires a mindset shift, strategic planning, and the development of new skills to ensure long-term success. In this episode of The Lawyer's Edge podcast, Elise Holtzman shares six actionable tips to help you navigate this pivotal career transition. She discusses how to embrace your new leadership role, manage the responsibilities of partnership, and position yourself for success. Whether you've recently been promoted, are preparing for the next step, or are simply curious about what partnership entails, this episode offers valuable insights you won't want to miss. WHAT'S COVERED IN THIS EPISODE ABOUT WHAT TO DO AFTER YOU MAKE PARTNER 3:27 – Why understanding your compensation structure is crucial after making partner 5:31 – The fundamental shift in your role as a partner—and how to prepare for it 7:40 – A critical step to take immediately to set yourself up for success 10:50 – The essential mindset shift from service provider to business owner 14:52 – How to manage new time commitments and proactively master time management 19:47 – Why understanding your firm's revenue model is vital for your long-term success 22:26 – How to develop leadership and business development skills to excel in your new role MENTIONED IN YOU MADE PARTNER—NOW WHAT? HOW TO SUCCEED IN YOUR NEW ROLE Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos by Dr. Heidi Gardner Smart Collaboration | How Law Firms Can Increase Revenues, Grow Client Loyalty, and Improve Diversity How to Cultivate a Business Development Mindset 3 Essential Pillars of Business Development For Lawyers Get Connected with The Coaching Team at hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE… Today's episode is brought to you by the Ignite Women's Business Development Accelerator, a 9-month business development program created BY women lawyers for women lawyers. Ignite is a carefully designed business development program containing content, coaching, and a community of like-minded women who are committed to becoming rainmakers AND supporting the retention and advancement of other women in the profession.  Early Bird Registration is now underway for our 2025 Ignite cohorts. If you are interested in either participating in the program or sponsoring a woman in your firm to enroll, learn more about Ignite and sign up for our registration alerts by visiting www.thelawyersedge.com/ignite.

Dr. Heidi Gardner of the Harvard Business and Law Schools joins the podcast to talk about about latest book Smarter Collaboration and the importance of collaboration in legal teams and in all organizations generally. Smarter Collaboration is Dr. Gardner's second book and a follow up to Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Both books are helpful to those in law because much of Dr. Gardner's research is based on the many years she studied collaboration in professional service firms, including many law firms. Why is collaboration across different disciplines and business units important? As Dr. Gardner explains, most importantly, it creates better client outcomes which improve revenues and profits. But collaboration doesn't just help make clients happy and improve the bottom line, it also fosters diversity and reduces enterprise risk. Dr. Gardner has cold hard data that supports her conclusions: Back in the 1970s, 60% of US patents were awarded to individual inventors. Nowadays, that numbers has reversed. The vast majority of patents are issued to teams and the more diverse the backgrounds of those teams, the more successful their innovation. Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI

If you're a regular listener to this show or have read my book, Lingo, you're well aware of the importance I place on the energy of words in marketing and the impact of the words we say to ourselves. In today's discussion with Dr. Heidi Gardner, we're talking about one word that, in my belief, has the potential to reshape the landscape of business — collaboration. Heidi and I dive deep into the intricacies of collaboration, exploring everything from the science of loneliness among entrepreneurs to the nuanced dynamics of trust when working on a team. Get ready for a mind-expanding conversation on how embracing diverse perspectives and adapting to collaboration styles can supercharge your business and well-being.   Heidi K. Gardner, PhD, is the acclaimed author of the best-selling books Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work and Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Currently serving as the faculty chair and instructor for multiple executive education programs at Harvard Law School and Harvard Business School, Dr. Gardner, a Distinguished Fellow, draws on her vast expertise. Recognized by Thinkers50 as a Next Generation Business Guru, Dr. Gardner is a globally sought-after advisor, keynote speaker, and facilitator for organizations spanning various industries. Her impactful work with Gardner & Co. focuses on enhancing performance through smarter, agile, cross-silo collaboration, yielding tangible and measurable improvements. With over 100 authored or co-authored publications, including books, chapters, case studies, and articles, Dr. Gardner's research has earned accolades, including the Academy of Management's prize for Outstanding Practical Implications for Management. Her influence extends beyond academia to major media outlets worldwide, and her commitment to advancing collaboration is reflected in the tech-based solutions offered by her team at Smart Collaboration International.   And be sure to subscribe to The Self-Employed Life in Apple Podcasts or follow us on Spotify or wherever you listen to podcasts so you don't miss an episode.   Everything you need can all be found at jeffreyshaw.com.   Heidi Gardner, thank you so much for being here! Remember, you might be in business FOR yourself but you are not in business BY yourself. Be your best self. Be proud and keep changing the world. Guest Contact – GardnerAndCo.co Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work by Heidi Gardner and Ivan Matviak SmartCollaborationAccelerator.com Heidi Gardner on LinkedIn (in/heidi-k-gardner-ab5b825) Heidi Gardner on Twitter (@HeidiGardnerPhD) Contact Jeffrey – SelfEmployedNewsletter.com Website Books Watch my TEDx LincolnSquare video and please share!   Valuable complimentary resources to help you –   ·       The Self-Employed Business Institute- You know you're really good at what you do. You're talented, you have a skill set. The problem is you're probably in a field where there is no business education. This is common amongst self-employed people! And, there's no business education out there for us! You also know that being self-employed is unique and you need better strategies, coaching, support, and accountability. The Self-Employed Business Institute, a five-month online education is exactly what you need. Check it out! ·       Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everything you need for your business success but it's somehow not coming together? Take this short quiz to discover the biggest hidden gap that's keeping you from having a thriving Self-Employed Ecosystem. You'll find out what part of your business needs attention and you'll also get a few laser-focused insights to help you start closing that gap. ·       Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed hundreds of websites, I can tell you 98% of websites are not. Fill out the simple LINGO Review application and I'll take a look at your website. I'll email you a few suggestions to improve your brand message to attract more of your ideal customers. Fill out the application today and let's get your business speaking the right LINGO! Host Jeffrey Shaw is a Small Business Consultant, Brand Management Consultant, Business Coach for Entrepreneurs, Keynote Speaker, TEDx Speaker and author of LINGO and The Self Employed Life (May 2021). Supporting self-employed business owners with business and personal development strategies they need to create sustainable success.

Dr. Heidi K. Gardner is a sought-after advisor, keynote speaker, and facilitator for organizations across a wide range of industries globally. Named by Thinkers50 as a Next Generation Business Guru, she is a Distinguished Fellow at Harvard Law School and former professor at Harvard Business School. She is currently the faculty chair and instructor in multiple executive education programs at both institutions. Dr. Gardner works extensively with her team at Gardner & Co., partnering with boards, executive teams, and other senior leaders to boost performance by embedding the principles and practices of smarter, agile, cross-silo collaboration within those groups and across the broader organization and ecosystem—resulting in concrete, quantifiable performance improvements. Altogether, Dr. Gardner has authored (or co-authored) more than 100 books, chapters, case studies, and articles. This includes Washington Post best-selling book Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos and newly published Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work. Her research received the Academy of Management's prize for Outstanding Practical Implications for Management and has been selected multiple times for Harvard Business Review's “best of” collections. It has also been featured in major media outlets around the globe. Dr. Gardner has lived and worked on four continents, including as a Fulbright Fellow, and for McKinsey & Co. and Procter & Gamble. She earned her BA in Japanese Studies from the University of Pennsylvania (Phi Beta Kappa, Summa Cum Laude), a master's degree from the London School of Economics, and a second master's and Ph.D. from London Business School. Find Dr. Heidi Gardner's book on Amazon: Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work Learn more about: Smarter Collaboration Diagnostic Toolkit Website: Gardner & Co.  Website: Smart Collaboration Accelerator Find us on Social Media: @MommyDentistsinBusinessMediaNetwork @Gardner&Co

Dr. Heidi Gardner of the Harvard Business and Law Schools joins the podcast to talk about about latest book Smarter Collaboration and the importance of collaboration in legal teams and in all organizations generally. Smarter Collaboration is Dr. Gardner's second book and a follow up to Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Both books are helpful to those in law because much of Dr. Gardner's research is based on the many years she studied collaboration in professional service firms, including many law firms. Why is collaboration across different disciplines and business units important? As Dr. Gardner explains, most importantly, it creates better client outcomes which improve revenues and profits. But collaboration doesn't just help make clients happy and improve the bottom line, it also fosters diversity and reduces enterprise risk. Dr. Gardner has cold hard data that supports her conclusions: Back in the 1970s, 60% of US patents were awarded to individual inventors. Nowadays, that numbers has reversed. The vast majority of patents are issued to teams and the more diverse the backgrounds of those teams, the more successful their innovation.

Dr. Heidi Gardner reveals when, why, and how to collaborate optimally. — YOU'LL LEARN — 1) How to stop overcommitment and overcollaboration 2) How diversity makes for better collaborations 3) How to overcome the barriers to collaboration Subscribe or visit AwesomeAtYourJob.com/ep823 for clickable versions of the links below. — ABOUT HEIDI — Heidi K. Gardner, PhD. is a Distinguished Fellow at Harvard Law School, and was previously a professor at Harvard Business School and a consultant at McKinsey & Co. Named by Thinkers50 as a Next Generation Business Guru, Dr. Gardner is a sought-after advisor, keynote speaker, and facilitator for organizations across a wide range of industries globally. She is the co-founder of the research and advisory firm Gardner & Co. and the author, alongside Ivan A. Matviak, of Smarter Collaboration.• Book: Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos • Book: Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work • Tool: Smarter Collaboration Accelerator • Website: GardnerAndCo.co — RESOURCES MENTIONED IN THE SHOW — • Book: The Russians by Hedrick Smith — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Welcome to episode #853 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #853. If you're studying the current (and future) state of work, there is no doubt that when we talk about "back to office," the main reason to do this is for better collaboration. But what does that mean... and is that true? Well, let's ask the expert on smarter collaboration, Dr. Heidi K. Gardner. Heidi is an advisor, keynote speaker, and facilitator for organizations. Named by Thinkers50 as a Next Generation Business Guru, she is a Distinguished Fellow at Harvard Law School and former professor at Harvard Business School. She is currently the faculty chair and instructor in multiple executive education programs at both institutions. She has authored (or co-authored) more than 100 books, chapters, case studies, and articles. This includes the Washington Post best-selling book, Smart Collaboration - How Professionals and Their Firms Succeed by Breaking Down Silos and the newly published, Smarter Collaboration - A New Approach to Breaking Down Barriers and Transforming Work. Her research has received the Academy of Management's prize for Outstanding Practical Implications for Management and has been selected multiple times for Harvard Business Review's “best of” collections. If you're trying to figure out how to make the work flow better in your work, please take a listen. Enjoy the conversation... Running time: 52:46. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Dr. Heidi K. Gardner. Smarter Collaboration - A New Approach to Breaking Down Barriers and Transforming Work. Smart Collaboration - How Professionals and Their Firms Succeed by Breaking Down Silos. Gardner & Co. Follow Heidi on LinkedIn. Follow Heidi on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels of Separation - The ThinkersOne Podcast - Episode #853.

In today's episode, I chat with Dr. Heidi Gardner, a Boston, MA-based Distinguished Fellow at Harvard Law School and Faculty Chair of the school's Accelerated Leadership Program, Smart Collaboration Masterclass and other programs. Previously, she was a professor at Harvard Business School and continues to teach executive education there and at other Harvard graduate schools. The author of more than 80 books, chapters, case studies, and articles, Dr. Gardner was named by Thinkers 50 as a Next Generation Business Guru. She is co-founder of the research and advisory firm Gardner & Co., a recognized thought leader in “Smart Collaboration,” and highly acclaimed keynote speaker. Gardner & Co.'s ground-breaking psychometric tool, the Smart Collaboration Accelerator, developed after a decade of primary research, has been adapted by leaders worldwide as a practical tool for embedding a collaborative culture. Together we discussed the business case for smarter collaboration. We really dug into how embracing smart collaboration helps companies increase revenues and profits, boost innovation, and recruit, engage, and retain great employees. We chat about how collaboration shifts in a crisis and why smarter collaboration should be at the top of every senior leader's agenda before disaster strikes. And we close with a discussion on collaboration in hybrid work environments. It was such a pleasure reconnecting with Dr. Gardner. And I hope you enjoy it. Dr Heidi GardnerHeidi K. Gardner, PhD, is the author of the best-selling book Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. A Distinguished Fellow at Harvard Law School, she was previously a professor at Harvard Business School and a consultant at McKinsey & Co. With Ivan Matviak, she co-founded the research and advisory firm Gardner & Collaborators.Dr. Gardner has lived and worked on four continents. She was a Fulbright Fellow and started her career at Procter & Gamble. She earned her BA in Japanese from the University of Pennsylvania (Phi Beta Kappa, Summa cum Laude), a Master's Degree from the London School of Economics, and a second Master's and PhD from London Business School. LinkedInWebsiteThinking Inside the BoxConstraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we're doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message. LinkedInInstagramTwitterWebsiteApple PodcastsGoogle PodcastsSpotifyStitcherPocket CastMatt BurnsMatt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.LinkedInTwitter

Heidi K. Gardner, PhD, is a Distinguished Fellow at Harvard Law School's Center on the Legal Profession. Previously she was a professor of Organizational Behavior at Harvard Business School. Dr. Gardner's book “Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos” was published in 2017 by Harvard Business Press, and became a Washington Post bestseller. Named by Thinkers 50 as a Next Generation Business Guru, Dr. Gardner co-founded the research and advisory firm Gardner & Co, which helps clients across professional services, industry, government, and non-profits to drive change through smarter collaboration.Dr. Gardner has lived and worked on four continents, including as a Fulbright Fellow, and for McKinsey & Co. and Procter & Gamble. She earned her BA in Japanese from the University of Pennsylvania, a Masters degree from the London School of Economics in Industrial Relations, and a PhD from London Business School in Organizational Behavior. Topics we cover:Growing up in Amish Country - Lancaster, PAWhy Japanese language, culture, and history fascinated HeidiHow Heidi went from being a Japanese major to a manager at Procter & GambleWhat it means to be a leader & getting your team to shineHeidi's Fulbright scholarship in post-communist Germany“As long as you are dealing with human beings, the value of psychology will always shine through”Why Heidi loves going to grocery stores in new countriesWhat is Industrial Relations? - Heidi's Master's programOrganizational behavior - the human component of businessWorking at McKinsey - culture, people, & workWanting a job you think about in the showerWhat does a PhD in Organizational Behavior give you?What is smart collaboration?How does Heidi apply smart collaboration today?To submit questions for future speakers and to get even more career tips, follow @psych_mic on Instagram and visit psychmic.com to sign up for the newsletter, where you'll get career tips, grad school resources, and job opportunities straight to your inbox!Music by: Adam Fine 

On this week’s Wealthy Woman Lawyer ® Podcast, we speak with Heidi Gardner, PhD. Dr. Gardner is a Distinguished Fellow at Harvard Law School Center on the Legal Profession, Faculty Chair of the school's Accelerated Leadership Program, and co-founder of the Gardner & Co. Research and Advisory Firm. She's also the author of more than 70 books, chapters, case studies and articles, including: Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos, published in 2017, and Leadership for Lawyers: Essential Strategies for Law Firm Success, published in 2019.

Um podcast, apresentado por Silvia Zago, que trata dos desafios e demandas do universo jurídico que vão muito "além da lei"! Carreira: Executiva jurídica, Professora, Mestre em Direito Internacional, Especialista em Direito Empresarial, Vice-presidente da Comissão de Estudos Especiais do Contencioso de Volume da OAB/SP. Ocupou cargos de Diretora e Gerente Jurídica; consultora jurídica e palestrante. Livros indicados: Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Heidi K. Gardner,  Ed. Harvard Business Review Press. Smart Collaboration for In-house Legal Teams. Heidi K. Gardner. E-book. Grupo Porto Editora. Coordenação de Produção Audiovisual ESA OAB SP: Felipe Lima Edição: Felipe Lima Arte: Ítalo Souza

Collaboration has become essential in today's complex world, and research-based strategies can help you do it better! Dennis & Tom welcome Dr. Heidi Gardner to discuss her practical experience and academic research on collaboration and how lawyers can benefit from her insights into the legal profession by becoming a more effective team. As always, stay tuned for the parting shots, that one tip, website, or observation you can use the second the podcast ends. Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions. Heidi K. Gardner, PhD, is a Distinguished Fellow and Lecturer on Law at Harvard Law School. A and B Segments: Interview with Heidi Gardner Gardner&Co - https://www.gardnerandco.co/ Smart Collaboration Accelerator - https://www.gardnerandco.co/services/accelerator/ Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos - https://www.amazon.com/Smart-Collaboration-Professionals-Succeed-Breaking/dp/1633691101/ Smart Collaboration for Lateral Hiring: Successful Strategies to Recruit and Integrate Laterals in Law Firms - https://www.amazon.com/Smart-Collaboration-Lateral-Hiring-Successful/dp/1787421961 Smart Collaboration for In-House Legal Teams - https://www.globelawandbusiness.com/special-reports/smart-collaboration-for-in-house-legal-teams Parting Shots: Seven Strategies for Promoting Collaboration in a Crisis - https://hbr.org/2020/07/7-strategies-for-promoting-collaboration-in-a-crisis The NBA is using Microsoft Teams to Bring Basketball Fans Courtside - https://www.theverge.com/2020/7/24/21337326/nba-microsoft-teams-together-mode-basketball-virtual-experience-fans Slack Files Competition Complaint Against Microsoft in the EU - https://www.theverge.com/2020/7/22/21333989/slack-microsoft-eu-competition-complaint-teams-office Rawpixel - https://www.rawpixel.com/ Pexels - https://www.pexels.com/ Unsplash - https://unsplash.com/ Special thanks to our sponsors, ServeNow and Colonial Surety Company.

Collaboration has become essential in today’s complex world, and research-based strategies can help you do it better! Dennis & Tom welcome Dr. Heidi Gardner to discuss her practical experience and academic research on collaboration and how lawyers can benefit from her insights into the legal profession by becoming a more effective team. As always, stay tuned for the parting shots, that one tip, website, or observation you can use the second the podcast ends. Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions. Heidi K. Gardner, PhD, is a Distinguished Fellow and Lecturer on Law at Harvard Law School. A and B Segments: Interview with Heidi Gardner Gardner&Co - https://www.gardnerandco.co/ Smart Collaboration Accelerator - https://www.gardnerandco.co/services/accelerator/ Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos - https://www.amazon.com/Smart-Collaboration-Professionals-Succeed-Breaking/dp/1633691101/ Smart Collaboration for Lateral Hiring: Successful Strategies to Recruit and Integrate Laterals in Law Firms - https://www.amazon.com/Smart-Collaboration-Lateral-Hiring-Successful/dp/1787421961 Smart Collaboration for In-House Legal Teams - https://www.globelawandbusiness.com/special-reports/smart-collaboration-for-in-house-legal-teams Parting Shots: Seven Strategies for Promoting Collaboration in a Crisis - https://hbr.org/2020/07/7-strategies-for-promoting-collaboration-in-a-crisis The NBA is using Microsoft Teams to Bring Basketball Fans Courtside - https://www.theverge.com/2020/7/24/21337326/nba-microsoft-teams-together-mode-basketball-virtual-experience-fans Slack Files Competition Complaint Against Microsoft in the EU - https://www.theverge.com/2020/7/22/21333989/slack-microsoft-eu-competition-complaint-teams-office Rawpixel - https://www.rawpixel.com/ Pexels - https://www.pexels.com/ Unsplash - https://unsplash.com/ Special thanks to our sponsors, ServeNow and Colonial Surety Company.

In this episode, Craig Budner interviews Dr. Heidi Gardner.  Growing up just outside Lancaster, Pennsylvania in Amish Country, Dr. Gardner went on to live and work on four continents, including as a Fulbright Fellow, and for McKinsey & Co. and Procter & Gamble. She earned her B.A. degree in Japanese from the University of Pennsylvania, a master’s degree from the London School of Economics, and a second master’s and Ph.D. from the London Business School. Over the past decade, she has conducted in-depth studies on numerous global professional service firms and performed empirical research on organizational collaboration. Dr. Gardner published the results of her work in Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos in January 2017. Listen to how collaboration, especially during crisis, enables proactive leadership and offers better client solutions.

In the tenth and final episode of Season One of the HALB Leadership Podcast, we speak to Dr. Heidi Gardner. She is Distinguished Fellow at the Center on the Legal Profession at Harvard Law School and Faculty Chair of Harvard Law School's Accelerated Leadership Program. She’s also the author of the book “Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos.” In this episode, we talk about Dr. Gardner’s research findings on collaboration, the effect of collaboration on law firm revenue, why cross-selling and collaboration are NOT the same thing, and what law students or junior lawyers can do to start training themselves to identify and address complex, higher-level problems (that clients don’t mind paying for.) The HALB Leadership Podcast is presented by the Harvard Association for Law and Business (HALB) and hosted by Genevieve Antono. Please follow us on Instagram (@HALBLeadership) and, if you’re listening on Apple Podcasts, please leave us a comment review! We want to hear your feedback. The cost of producing Season One of HALB Leadership Podcast has been generously sponsored by international law firm, Simpson Thacher & Bartlett LLP. Simpson Thacher has no influence or control over the content of this podcast. Each speaker’s (including each host and guest speaker’s) opinions are their own, and do not necessarily reflect those of our sponsor, wider HALB organization, or Harvard Law School.

I recently re-listened to this episode with Heidi Gardner, Distinguished Fellow in the Center on the Legal Profession at Harvard Law School and author of Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos.  What blew me away (again) was the point she made about the need for us to be both a specialist in our field AND a generalist. The question was: "Should we be generalists or deep specialists?" Gardner's response was a direct, "Yes, And." "I don't think we have the privilege anymore of being one or the other." But there is a trend towards being specialists. We are all headed down that road. And yet, the world is becoming more volatile, uncertain, complex, and ambiguous (VUCA). In a VUCA world, there is a huge demand for multi-disciplinary perspectives to tackle complicated problems. Smart collaboration is the ability to bring together a group of specialists to solve VUCA problems. Those who can do that in service of customers are at a huge advantage. Smart Collaboration is one of my favorite, most thought-provoking reads of the last two years.  The Book: https://www.amazon.com/Smart-Collaboration-Professionals-Succeed-Breaking/dp/1633691101/ref=sr_1_1?keywords=smart+collaboration&qid=1553030427&s=gateway&sr=8-1 Get on the email list at helpingsells.substack.com

Goodwin's Chairman David Hashmall interviews Heidi K. Gardner, PhD, Distinguished Fellow and Lecturer on Law at Harvard Law School, about Dr. Gardner's new book "Smart Collaboration for Lateral Hiring", the link between a firm's culture and its lateral recruitment efforts, the building blocks of a successful lateral integration program, how recruitment tactics differ across geographies, and more. Dr. Gardner has lived and worked on four continents, including positions with McKinsey & Co., Procter & Gamble, as a Fulbright Scholar, and most recently as a professor with both Harvard Business School and Harvard Law School Executive Education. Over the past decade, Dr. Gardner conducted in-depth studies on numerous global professional service firms and performed empirical research on organizational collaboration. Dr. Garner published the results of her work in Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos in January 2017. Her clear and convincing case that collaboration pays for professionals and their firms was recognized by the Academy of Management’s prize for Outstanding Paper with Practical Implications for Management. Dr. Gardner has addressed more than 20,000 professionals in more than two dozen countries on themes of Smart Collaboration. She continues to lead discussions on topics of leadership and collaboration as a Distinguished Fellow and Lecturer at Harvard Law School, as well as the Faculty Chair of the school’s Executive Education Program. Her collection of published works includes more than 60 book chapters, case studies, and articles in scholarly and practitioner journals. All of this work has earned her a variety of esteemed recognitions, including being named a Next Generation Business Thinker by Thinkers50.

Heidi Gardner, Distinguished Fellow in the Center on the Legal Profession at Harvard Law School, joins Helping Sells Radio to discuss her book Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Her research has shown that when professional services firms bring multiple teams in to help clients achieve outcomes beyond the original engagement, in many cases without billing some of the early discovery work by the additional teams, that the firm can actually increase revenue per client. This has staggering implications for customer success and professional services teams who should focus on helping customers beyond the singular reason they were hired in the first place.  Get on the email list at helpingsells.substack.com

Combing Specialized Talent to Solve Client Business Problems Dr. Heidi Gardner Bio Nicole talks with Dr. Heidi Gardner a distinguished fellow in the center for the legal profession at Harvard Law School. Our conversation highlights Dr. Gardner’s recently published book ‘Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos’. Evidence shows that strong collaboration leads to higher profits and more dedicated and committed employees and that clients are more loyal when served by multiple partners. Competence trust is the highest barrier to collaboration amongst partners. Professional skills are more of a concern than technical skills. Requiring a business plan and specific collaborative activities before agreeing to bring lateral hires into a firm goes a long way towards integrating the lateral for longer-term success and client retention. Ladder your client teams for a more client-centric approach. Natural conversations expand and become sophisticated conversations. Newly elevated partners are keen to develop client relationships.   Use them on client assignments versus the ‘guru’ and gain a strong commitment and partner for success. The role of the ringmaster is to keep ‘the tigers on their stools’. Create an incentive structure that supports collaboration and rewards both origination and ongoing client work. This episode is sponsored by:

Harvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, “Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos.”