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Todd Cherches is the CEO and co-founder of BigBlueGumball, a NYC-based leadership and executive coaching firm. He is a member of Marshall Goldsmith's “MG 100 Coaches,” a three-time award-winning adjunct professor of leadership at NYU, a lecturer on leadership at Columbia University, a TEDx speaker, and the author of the groundbreaking book, "VisuaLeadership: Leveraging the Power of Visual Thinking in Leadership and in Life."In today's episode of Smashing the Plateau, you will learn how to leverage relationships, community, and visual thinking to build a thriving business after leaving the corporate world.Todd and I discuss:What led Todd to start his own business [02:47]Key challenges in balancing business development and client work [03:32]The importance of relationships and community for business growth [04:21]How teaching, speaking, and content creation fuel relationship building [05:22]Keeping relationships warm over time—especially for introverts [06:36]Using LinkedIn to nurture your network [06:36]The power of metaphors, analogies, and visual leadership for entrepreneurs [10:16]Four ways to communicate ideas visually [11:14]How visual thinking helps corporate refugees stand out [15:53]Becoming a resource for organizations in a VUCA world [16:55]Todd's “four G's” philosophy for leadership and community [22:14]How to start building your network and why it's never too late [24:19]Learn more about Todd at:https://www.toddcherches.com/https://www.amazon.com/VisuaLeadership-Leveraging-Visual-Thinking-Leadership/dp/1642933376https://www.linkedin.com/in/toddcherches/Thank you to our sponsor:The Smashing the Plateau CommunityReady to level up? Subscribe for exclusive tips and strategies to drive your success forward!
Angela Williams has spent decades reading the signs that most of us miss—the hairline fractures in systems we've long taken for granted. As President and CEO of United Way Worldwide, she leads a network that touches 35 countries and receives 45,000 calls for help every single day. That vantage point has given her something rare: a real-time view of how chaos is reshaping the landscape leaders must navigate. In her new book, Navigating the Age of Chaos, co-authored with futurists Jamais Cascio and Bob Johansen, Williams introduces us to BANI—a framework for leaders trying to make sense of a world that refuses to follow the old rules.In this conversation, we explore why VUCA no longer serves us, how leaders can bend brittle systems instead of watching them break, and why the path through chaos requires attentiveness, flexibility, and intentional connection. It's Angela Williams on The Business of Giving.
Grab my free e-course, where I break down job titles, salary ranges, and employers hiring macro social workers right now. Here is the link: https://macroandpaid.com/----Why Now Is Still the Right Time to Look for a Social Work Job (Even If Your Current Job is Stable)The job market may feel uncertain right now, but that's exactly why it's the right time to prepare.In my latest podcast episode, I share why social workers shouldn't wait for the “perfect” moment to job search, especially in the current job market.Between shifting federal funding, program eliminations, and layoffs across sectors, the safest move is often the most strategic one.In this episode you will learn how to stay ready whether you feel secure in your current social work job or are facing instability.Old job search strategies no longer work. The job market has changed and will continue to do so and only the social workers who plan ahead will be the ones who land on their feet.Happy macro career planning,Marthea Pitts, MSWKeywords:macro social work, social workers, macro social worker, social work careers, career planning, job search, VUCA job market, professional development
Can clear Ends exist in a radically uncertain world? Lord Mervyn King explains how to align Ways and Means without them. Successive national security and defence reviews in recent years have adjusted their language about the nature of the world, moving from being one of competition, to uncertainty, to today's 'radical uncertainty'. Is the concept simply being used to justify the new review and differentiate it from the last one, or does it reflect a real change in the challenges nations confront? Have we moved beyond VUCA (volatile, uncertain, complex and ambiguous), to BANI (brittle, anxious, non-linear and incomprehensible) and does it matter? And what does it mean for our approach to making strategy? To guide us through these questions, we are joined by Baron Mervyn King of Lothbury KG. An economist by training, he graduated from both Cambridge and Harvard Universities, after time as an academic he became the Bank of England's chief economist. Between 2003-1013, he served as its Governor, where he was responsible for the United Kingdom's economic strategy during the 2008 global financial crisis. An accomplished academic, thinker and author, his book Radical Uncertainty with Professor John Kay considers the implications for decision making of this radical uncertainty. Further Reading John Kay and Mervyn King, Radical Uncertainty: Decision-making for an Unknowable Future, Bridge Street Press, 2020. Mikael Krogerus and Roman Tschäppeler, The Decision Book: Fifty models for strategic thinking, Profile Books, 2023. Nassim Nicholas Taleb, The Black Swan, Penguin, 2007. Peter M. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, Random House, 2006.
BONUS: The Evolution of Agile - From Project Management to Adaptive Intelligence, With Mario Aiello In this BONUS episode, we explore the remarkable journey of Mario Aiello, a veteran agility thinker who has witnessed and shaped the evolution of Agile from its earliest days. Now freshly retired, Mario shares decades of hard-won insights about what works, what doesn't, and where Agile is headed next. This conversation challenges conventional thinking about methodologies, certifications, and what it truly means to be an Agile coach in complex environments. The Early Days: Agilizing Before Agile Had a Name "I came from project management and project management was, for me, was not working. I used to be a wishful liar, basically, because I used to manipulate reports in such a way that would please the listener. I knew it was bullshit." Mario's journey into Agile began around 2001 at Sun Microsystems, where he was already experimenting with iterative approaches while the rest of the world was still firmly planted in traditional project management. Working in Palo Alto, he encountered early adopters discussing Extreme Programming and had an "aha moment" - realizing that concepts like short iterations, feedback loops, and learning could rescue him from the unsustainable madness of traditional project management. He began incorporating these ideas into his work with PRINCE2, calling stages "iterations" and making them as short as possible. His simple agile approach focused on: work on the most important thing first, finish it, then move to the next one, cooperate with each other, and continuously improve. The Trajectory of Agile: From Values to Mechanisms "When the craze of methodologies came about, I started questioning the commercialization and monetization of methodologies. That's where things started to get a little bit complicated because the general focus drifted from values and principles to mechanisms and metrics." Mario describes witnessing three distinct phases in Agile's evolution. The early days were authentic - software developers speaking from the heart about genuine needs for new ways of working. The Agile Manifesto put important truths in front of everyone. However, as methodologies became commercialized, the focus shifted dangerously away from the core values and principles toward prescriptive mechanisms, metrics, and ceremonies. Mario emphasizes that when you focus on values and principles, you discover the purpose behind changing your ways of working. When you focus only on mechanics, you end up just doing things without real purpose - and that's when Agile became a noun, with people trying to "be agile" instead of achieving agility. He's clear that he's not against methodologies like Scrum, XP, SAFe, or LeSS - but rather against their mindless application without understanding the essence behind them. Making Sense Before Methodology: The Four-Fit Framework "Agile for me has to be fit for purpose, fit for context, fit for practice, and I even include a fourth dimension - fit for improvement." Rather than jumping straight to methodology selection, Mario advocates for a sense-making approach. First, understand your purpose - why do you want Agile? Then examine your context - where do you live, how does your company work? Only after making sense of the gap between your current state and where the values and principles suggest you should be, should you choose a methodology. This might mean Scrum for complex environments, or perhaps a flow-based approach for more predictable work, or creating your own hybrid. The key insight is that anyone who understands Agile's principles and values is free to create their own approach - it's fundamentally about plan, do, inspect, and adapt. Learning Through Failure: Context is Paramount "I failed more often than I won. That teaches you - being brave enough to say I failed, I learned, I move on because I'm going to use it better next time." Mario shares pivotal learning moments from his career, including an early attempt to "agilize PRINCE2" in a command-and-control startup environment. While not an ultimate success, this battle taught him that context is paramount and cannot be ignored. You must start by understanding how things are done today - identifying what's good (keep doing it), what's bad (try to improve it), and what's ugly (eradicate it to the extent possible). This lesson shaped his next engagement at a 300-person organization, where he spent nearly five months preparing the organizational context before even introducing Scrum. He started with "simple agile" practices, then took a systems approach to the entire delivery system. A Systems Approach: From Idea to Cash "From the moment sales and marketing people get brilliant ideas they want built, until the team delivers them into production and supports them - all that is a system. You cannot have different parts finger-pointing." Mario challenges the common narrow view of software development systems. Rather than focusing only on prioritization, development, and testing, he advocates for considering everything that influences delivery - from conception through to cash. His approach involved reorganizing an entire office floor, moving away from functional silos (sales here, marketing there, development over there) to value stream-based organization around products. Everyone involved in making work happen, including security, sales, product design, and client understanding, is part of the system. In one transformation, he shifted security from being gatekeepers at the end of the line to strategic partners from day one, embedding security throughout the entire value stream. This comprehensive systems thinking happened before formal Scrum training began. Beyond the Job Description: What Can an Agile Coach Really Do? "I said to some people, I'm not a coach. I'm just somebody that happens to have experience. How can I give something that can help and maybe influence the system?" Mario admits he doesn't qualify as a coach by traditional standards - he has no formal coaching qualifications. His coaching approach comes from decades of Rugby experience and focuses on establishing relationships with teams, understanding where they're going, and helping them make sense of their path forward. He emphasizes adaptive intelligence - the probe, sense, respond cycle. Rather than trying to change everything at once and capsizing the boat, he advocates for challenging one behavior at a time, starting with the most important, encouraging adaptation, and probing quickly to check for impact of specific changes. His role became inviting people to think outside the box, beyond the rigidity of their training and certifications, helping individuals and teams who could then influence the broader system even when organizational change seemed impossible. The Future: Adaptive Intelligence and Making Room for Agile "I'm using a lot of adaptive intelligence these days - probe, sense, respond, learn and adapt. That sequence will take people places." Looking ahead, Mario believes the valuable core of Agile - its values and principles - will remain, but the way we apply them must evolve. He advocates for adaptive intelligence approaches that emphasize sense-making and continuous learning rather than rigid adherence to frameworks. As he enters retirement, Mario is determined to make room for Agile in his new life, seeking ways to give back to the community through his blog, his new Substack "Adaptive Ways," and by inviting others to think differently. He's exploring a "pay as you wish" approach to sharing his experience, recognizing that while he may not be a traditional coach or social media expert, his decades of real-world experience - with its failures and successes - holds value for those still navigating the complexity of organizational change. About Mario Aiello Retired from full-time work, Mario is an agility thinker shaped by real-world complexity, not dogma. With decades in VUCA environments, he blends strategic clarity, emotional intelligence, and creative resilience. He designs context-driven agility, guiding teams and leaders beyond frameworks toward genuine value, adaptive systems, and meaningful transformation. You can link with Mario Aiello on LinkedIn, visit his website at Agile Ways.
John Huo of VUCA Insights returns to the show to share his perspective on navigating today's rapidly evolving investment landscape. With markets more dynamic—and demanding—than ever, John emphasizes why it's critical for individuals to actively explore and diversify their investment opportunities. In this episode, he breaks down his fund's strategic approach to adapting in a high-pressure environment and offers practical insights into building long-term financial security. Whether you're just getting started or rethinking your path to retirement, John shares actionable ideas on how to position yourself for a comfortable and confident future — and reveals why he strongly discourages people, especially young adults, from investing in real estate. CHAPTERS 00:00 - The necessity to invest money 02:00 - The issue of inflation 05:33 - Money is constantly losing value 11:13 - The importance of working with credible partners 15:53 - The risks of investing in mainstream outlets 23:03 - How drawdowns can induce panic 33:56 - Meta earnings are growing exponentially 38:07 - How VUCA insights ensures consistent returns 43:18 - Desktop research is not enough 46:21 - Market forecasts 50:53 - 3 things to do to ensure a comfortable retirement Follow Chuang here: URL: http://www.domore.my/ LinkedIn: https://www.linkedin.com/in/hsu-chuang-khoo-ab199343/ FB: https://www.facebook.com/khoo.chuang/ IG: https://www.instagram.com/khoohsuchuang/ --- Follow DoMore here: WEBSITE: https://www.domore.my/ YOUTUBE: https://www.youtube.com/@DoMoreToday.Official ITUNES: https://apple.co/2lQ47mS GOOGLE PLAY: https://bit.ly/3b1l8iO SPOTIFY: https://tinyurl.com/y6zufvcp PODBEAN: https://domoreasia.podbean.com/ INSTAGRAM: https://www.instagram.com/domore.today/
In This Episode Many bank leaders are currently grappling with the same paradox: despite having access to more data than ever, it's increasingly difficult to discern what truly matters. Budgets are tight, initiatives are piling up, and the market sends conflicting signals, all while the imperative to remain relevant to customers persists. Breaking Banks did a show on VUCA (volatility, uncertainty, complexity, and ambiguity) three weeks ago (if you missed it, take a listen when you get a chance!). When there's VUCA, the natural inclination is to add more—more dashboards, more projects, more committees—yet this rarely leads to clarity. This episode of Breaking Banks features Catherine Lynch from Citizens Bank and Greg Palmer, host of sister podcast Finovate. They discuss the importance of human-centered innovation. Catherine Lynch leads digital experience and human-centered design at Citizens, a super-regional bank with approximately 1,000 branches primarily in the Northeast and $220 billion in assets. With over 20 years in banking and prior experience at Accenture and various tech startups, Catherine has dedicated her career to leveraging technology to solve customer problems. At Citizens, she focuses on digital channel strategy and experience design for a diverse customer base, including consumers, commercial clients, and wealth management customers. Catherine explains that all banking clients share three fundamental needs: seeing their money, moving their money, and protecting their money. However, these needs have evolved as people navigate cognitive overload, economic stress, and reduced community connections, leading to a demand for simpler and easier banking experiences. To meet these changing expectations, Citizens employs a human-centered design approach, placing customer needs at the core of their problem-solving process through empathy, collaboration, iteration, and testing. Their innovation lab, part of Green Pixel Studios, enables them to observe customer interactions and rapidly develop solutions for pain points. With its human centered focus and work building the right kind of innovative community, the future looks bright for Citizens Bank as it continues to deliver exceptional customer experiences and help customers navigate today's information overload. Listen now to learn more!
The healthcare sales process is more complex than ever — with AI committees, long sales cycles, and multiple stakeholders shaping every deal. In this episode of the B2B Sales Trends Podcast, Harry Kendlbacher sits down with Stacy Faught, National Director of Sales and Marketing, North America, Clinical Decision Support Products at Beckman Coulter Diagnostics, to explore how elite sellers build trust and relationships at every level to win in today's environment.
Montreal's industrial real estate market has faced dramatic shifts—from pandemic-driven rent spikes to today's cautious stability. In this episode of the Espace Publication Montreal Podcast, host Axel sits down with Jean-Marc Dube, Executive Vice President at Colliers, to unpack what's really happening in Quebec's industrial sector and where it's heading through 2026. Jean-Marc shares how rents more than doubled in just a few years, why vacancy has stabilized around 4.5%, and how rising interest rates, tariffs, and global supply-chain disruptions are reshaping demand. He also explores why developers have hit pause on new projects—and how that could trigger a future supply crunch as the market rebounds.
Fasilitasi Adaptif (FA) memiliki peran sentral dan krusial karena tuntutan lingkungan global yang dicirikan oleh kondisi VUCA atau TUNA. Dunia saat ini ditandai oleh gejolak yang sangat meresahkan (destabilizing), di mana strategi bisnis yang berhasil di masa lalu tidak lagi dapat diandalkan untuk masa depan. Dalam konteks ini, masalah terbesar yang dihadapi organisasi adalah "kekakuan kerangka berpikir" (frame rigidity), yaitu ketidakmampuan untuk mempersepsikan atau mempertimbangkan ide-ide baru yang muncul dari lingkungan yang "Novel" (Baru). Oleh karena itu, FA menjadi sangat penting sebagai kerangka diagnostik, yang memungkinkan pemimpin memilah apakah masalah yang dihadapi merupakan Tantangan Teknis—yang diselesaikan dengan prosedur—atau Tantangan Adaptif—yang menuntut perubahan nilai, keyakinan, dan pergeseran budaya mendalam dalam organisasi. Pentingnya FA terletak pada fungsi operasionalnya sebagai mekanisme mobilisasi yang dirancang untuk mengatasi inersia sistem. Teori menunjukkan bahwa sistem organisasi pada dasarnya "malas" dan enggan untuk bergerak, sehingga perubahan seringkali stagnan. Untuk menggerakkan inersia ini, FA harus menyediakan proses yang secara intrinsik fleksibel, responsif, dan adaptif, yang jauh melampaui pendekatan fasilitasi tradisional yang kaku. FA adalah praktik dari Kepemimpinan Adaptif (AL), memastikan bahwa kelompok dimobilisasi untuk melakukan adaptive work yang sulit dan berpusat pada manusia. Fasilitator adaptif bertugas mengelola tekanan produktif, memastikan bahwa pekerjaan adaptif yang menantang nilai-nilai familiar dapat berlangsung tanpa menyebabkan keruntuhan sistem. Pada intinya, Fasilitasi Adaptif merupakan investasi strategis dalam pembangunan kapasitas kolektif. FA mengintegrasikan keterampilan Mendengarkan Adaptif (Adaptive Listening) yang sangat penting untuk memastikan inklusivitas suara dan komunikasi yang beragam dalam kelompok. Dengan memvalidasi beragam gaya komunikasi, kelompok dapat memanfaatkan ide lebih banyak dan menghindari kerugian wawasan kritis di tengah konflik. Lebih lanjut, FA membantu anggota organisasi menemukan kekuatan diri mereka untuk menghadapi tantangan besar dan terus bertumbuh dan berkembang dengan sehat. Melalui Fasilitasi Adaptif, organisasi dapat mengubah kegagalan strategi lama menjadi peluang belajar yang berharga, memastikan mereka tidak hanya bertahan, tetapi unggul di tengah gelombang perubahan yang cepat.
Managing Made Simple for Team Leaders & Small Business Owners
Layoffs, reorgs, AI disruption- fear is at an all-time high in the workplace. And managers? They're caught in the middle.In this milestone episode, I sit down with Megan Karsh to talk about what fear actually looks like at work, how it shows up in our leadership habits, and what we can do to shift from reactivity into resilience.We cover:The VUCA framework and why it matters more than everThe real cost of micromanaging and control-hoardingHow to lead with presence when the path forward isn't clearWhy the old ways of manager training are brokenHow the New Manager Playbook digital program that Megan and I co-created fills the gapWhether you're a new manager or a seasoned one facing brand new challenges, this episode will give you clarity, practical tools, and a shot of gritty hope.Sign up for a demo of The New Manager Playbook digital program at www.newmanagerplaybook.com
Most leaders think they're setting the tone—but often, it's someone else. Matt breaks down how to identify the real influencers in the room, recognize subtle shifts, and build a repeatable process for situational mastery.From his decades in sports medicine and leadership research, Matt shows how the same tools used to train Olympic athletes apply to executives, dads, and anyone navigating high-stakes conversations.TL;DR* Situational mastery ≠ luck: it's about recognizing, reordering, responding, and reflecting (the R4 framework).* Invisible cues rule the room: deep sighs, eye rolls, micro-pauses—miss these and you miss the moment.* Leaders aren't always the influencers: figure out who others look to for cues, and win them as allies.* Tacit knowledge = wisdom: mastery comes from integrating hindsight, insight, and foresight (3D thinking).* The pace of change breaks hindsight: you can't solve today's problems with yesterday's logic—blend past, present, and future.* No solo mastery: like Dickens' Scrooge, you need “ghosts” (mentors, coaches, truth-tellers) to correct blind spots.Memorable lines* “The metrics of success shift every time the room shifts.”* “Most leaders think they're setting the tone—usually, they're not.”* “Tacit knowledge is intuition you can trust, and it can be learned.”* “You can't solve today's problems with yesterday's logic.”* “Every leader needs to know their Kissinger in the room.”GuestMatt Kutz, PhD — Professor of Sports Medicine & Athletic Training; VP of the World Federation of Athletic Training and Therapy; author of 8+ books on leadership, human performance, and global strategy.LinkedIn: https://www.linkedin.com/in/drmattkutz/Website: http://www.matthewkutz.comWhy this mattersLeaders today operate in a VUCA world—volatile, uncertain, complex, ambiguous. Titles don't guarantee influence, and old playbooks don't work. Contextual intelligence bridges the gap between knowing and being: it's not just about logic or intuition, but the fusion of both in real time.If you want to lead effectively—whether in boardrooms, classrooms, or family rooms—you need the ability to read the invisible cues, reframe priorities on the fly, and adapt without losing credibility.Call to ActionIf this conversation lit something up for you, don't just let it fade. Come join me inside the Second Life Leader community on Skool. That's where I share the frameworks, field reports, and real stories of reinvention that don't make it into the podcast. You'll connect with other professionals who are actively rebuilding and leading with clarity. The link is in the show notes—step inside and start building your Second Life today.https://secondlifeleader.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.dougutberg.com
David Wheatley, Judy Brown, and Rick Eigenbrod discuss the challenges of leadership in times of turbulence, emphasizing the need for new approaches. They highlight the concept of "BANI" (Brittle, Anxious, Non-linear, Incomprehensible) as a replacement for VUCA, noting the familiarity and ineffectiveness of traditional terms. The conversation underscores the importance of leaders adapting to rapid change, fostering reflection and conversation as actionable steps, and encouraging a shift from seeking clarity to seeing things differently. They also explore the impact of AI on leadership, suggesting it should enhance human capabilities rather than replace them.Learn more about Humanergy's work: https://www.humanergy.com Join the Humanergy community on LinkedIn. Sign up for our FREE leadership workshops.
World-renowned global thinker Jamais Cascio returns to our podcast with groundbreaking insights on the chaotic state of global affairs. Bucking the traditional VUCA framework, Jamais introduces the BANI framework—brittle, anxious, nonlinear, and incomprehensible—to better reflect the unpredictable challenges of our current world. This discussion gains urgency as we explore how events like climate change and the COVID-19 pandemic fit into this new paradigm, emphasizing the need for innovative ways to understand and navigate our tumultuous times. Together with Angela F. Williams, Jamais co-authored "Navigating the Age of Chaos: A Sense-Making Guide to a BANI World That Doesn't Make Sense," offering listeners strategies to cultivate resilience in this chaotic world. Introducing the concept of Positive BANI—bendability, attentiveness, neuroflexibility, and interconnectedness—they underscore the power of empathy, improvisation, and inclusivity as essential tools for individuals and organizations. These elements, while not a magic bullet, are pivotal in coping with ongoing chaos and achieving a balance between personal well-being and systemic change. One of Foreign Policy's Top 100 Global Thinkers, Jamais Cascio explores our environment, technology, and culture to build plausible future scenarios. As a Distinguished Fellow at Institute for the Future, he created the BANI framework for understanding global chaos, now in use worldwide. He works, writes, and speaks around the world on issues facing the global future. In this episode, you'll hear about: Introduction of the BANI framework by Jamais Cascio as an evolution from the VUCA framework, addressing the chaotic nature of modern global affairs. Exploration of "Positive BANI" with a focus on bendability, attentiveness, neuroflexibility, and interconnectedness as tools for resilience. Discussion on the implications of artificial intelligence and the sustainability of the current attention-driven economic model. Examination of the future of work and the role of AI in reshaping identity and purpose in a world with reduced need for human labor. Emphasis on empathy, improvisation, and inclusivity as vital for navigating the chaos and achieving balance. Vision for a future where technology reduces survival burdens, enabling pursuit of fulfilling activities, while addressing current urgent challenges like climate change. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Linkedin - www.linkedin.com/in/jamaiscascio Website - www.openthefuture.com (archive of past work) Original BANI: https://medium.com/@cascio/facing-the-age-of-chaos-b00687b1f51d Most recent BANI: https://medium.com/@cascio/bani-2025-an-overview-575d92026fe1 Navigating the Age of Chaos: https://www.penguinrandomhouse.com/books/800209/navigating-the-age-of-chaos-by-jamais-cascio-bob-johansen-and-angela-f-williams/ Navigating the Age of Chaos on Amazon: https://www.amazon.com/Navigating-Age-Chaos-Sense-Making-Doesnt/dp/B0DVBG9FYR/ Alcorn Immigration Law: Subscribe to the monthly Alcorn newsletter Sophie Alcorn Podcast: Episode 16: E-2 Visa for Founders and Employees Episode 19: Australian Visas Including E-3 Episode 20: TN Visas and Status for Canadian and Mexican Citizens Immigration Options for Talent, Investors, and Founders Immigration Law for Tech Startups eBook
In today's fast-moving VUCA world (Volatile, Uncertain, Complex, and Ambiguous) businesses can no longer afford to confuse motion with progress. In this high-impact episode, we sit down with Ron Brumbarger, American entrepreneur and founder of Struinova, an “innovation-as-a-service” firm helping organisations unlock new products, services, and processes that genuinely delight customers. Ron delivers a candid exploration of why companies stall, the dangers of systemic blind spots, and what it really takes to build a sustainable culture of innovation. With decades of experience and sharp, real-world insights, he challenges leaders to confront the uncomfortable truths holding them back, and offers tools to navigate the complexity with clarity, confidence, and creativity. Whether you're a founder, executive, or innovator inside a large organisation, this conversation is your blueprint for staying relevant in an increasingly unforgiving market. What You'll Learn: Confronting Organisational Blind Spots Why waiting for permission kills innovation, and how to lead with urgency of agency How inattentional blindness sabotages even high-performing teams Where middle-management friction stalls progress, and how to refocus on issues, not egos The myth of "guaranteed revenue" and why G-A-R-R is a dangerous illusion Building a Strategic Innovation Portfolio A practical definition of innovation: net new or enhanced value that delights customers How to assess the real value of your innovation portfolio, and why most leaders don't TAM vs. SOM: Why chasing Total Addressable Market is a distraction How to create your own "Purple Cow" in a Blue Ocean" and avoid the commodity trap Why innovation lives in the estuary between your team and your customers Leading Change with Core Disciplines Why humility is a superpower in the innovation game The role of trust, not just with clients, but within your team Practicing empathetic curiosity to unlock customer insights Plus: Marcus Cauchi's powerful insight “Think as your customer, not about them.”
In this powerful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down live from Savannah, GA, with Alysia Price, CHRO of UNC Health Appalachian. As the one-year anniversary of Hurricane Helene approaches, Alysia shares her firsthand account of the devastating storm that ravaged western North Carolina, turning routine rain into catastrophic flooding, road washouts, and power outages.Discover how UNC Health Appalachian navigated volatile, uncertain, complex, and ambiguous (VUCA) environments—far beyond typical hurricane prep. From impromptu pet policies and housing volunteers in makeshift hotels to accounting for 1,500 employees amid downed communications, Alysia reveals the chaos and resilience that defined their response. Learn about the influx of community members seeking shelter, the role of Samaritan's Purse and FEMA, and the surge in mental health needs post-disaster.Key takeaways for healthcare leaders:Emergency Preparedness Essentials: Update policies, emergency contacts, and disaster plans now—don't wait for crisis.Community and Connection: Appalachian culture shone through with volunteers, App State students, and donations topping $500K for employee relief, including 150 generators.Post-Trauma Support: Address mental health with EAP resources and support groups; processing trauma continues long after the event.Leadership Growth: Conduct after-action reviews to build stronger teams and systems.Alysia also opens up about personal lessons: the power of gratitude, human connection, and her passion for fly fishing as a mental health escape (catch-and-release only—she even talks to the fish!).Recorded at the ASHHRA Executive Summit, this episode is a must-listen for HR professionals in healthcare, emphasizing resilience in rural hospitals during natural disasters. Whether you're in emergency management, healthcare leadership, or seeking inspiration from real-world crisis response, tune in for actionable insights.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show
Peter Docker is a leadership teacher, author, and former Royal Air Force senior officer. After 25 years in the RAF (including flying world leaders at age 24 and leading air-to-air refuelling operations in the Gulf War), he moved into high‑hazard industry consulting before spending eight years working with Simon Sinek, co‑authoring the global bestseller Find Your Why. Peter's own book, Leading from the Jumpseat, explores how leaders can create extraordinary opportunities by handing over control, building trust, and leading through love instead of fear. Today, Peter works with organisations across industries worldwide, helping leaders foster commitment, humble confidence, and belonging.This Episode Covers• Love vs. Fear: Why everything that truly matters is driven by one of these two forces—and how to spot fear's four triggers (life, livelihood, status, reputation).• Commitment over Purpose: The power of turning values into a personal promise that inspires others, and why commitment drives culture more effectively than purpose statements alone.• Leading with Humble Confidence: How to be resolute on direction while admitting you don't have all the answers, and how to tap into your team's “collective genius.”• Belonging Unlocks Discretionary Effort: Why people go above and beyond when they feel safe, cared for, and part of something bigger.• Lessons from the Gulf War: How Peter united 200 people under one clear commitment, resulting in 479 successful missions—and what business leaders can learn from it.• From Noise to Signal: How to cut through distractions and make every role clearly connected to the bigger mission.• Checking Ego and Preventing Burnout: Why trusted advisors and rest are essential to sustaining good leadership.• Shifting Perceptions in Uncertain Times: How to reframe VUCA and AI from scarcity to possibility, unlocking creativity and innovation.• Creating Better Conditions, Even with a Bad Boss: What you can and can't control, and how changing perceptions changes outcomes.• Practical Steps to Move from Fear to Love: Naming the trigger, reconnecting to what (and who) you serve, and embedding daily habits to reinforce commitment.
AFFEN&Co 368 avec Jonathan POTTIEZ L'évaluation de la formation est une question essentielle pour les entreprises cherchant à mesurer le fameux ROI (Retour sur Investissement) de leurs dispositifs. Jonathan POTTIEZ co-auteur de la 4ème édition de l'ouvrage L'évaluation de la formation (avec Jean-Luc Gill), insiste sur la nécessité de définir des critères de succès en amont pour guider l'évaluation en aval. Les Trois Piliers de l'Évaluation Pour évaluer la formation, il faut distinguer trois concepts fondamentaux: 1. La Qualité : La formation est-elle un bon produit ou service de formation ? 2. L'Efficacité : La formation a-t-elle permis d'atteindre les objectifs assignés ? 3. L'Efficience : Les résultats ont-ils été obtenus au meilleur coût ? Historiquement focalisée sur la satisfaction "à chaud", l'évaluation moderne se concentre désormais sur le transfert des apprentissages. L'objectif principal est de vérifier si les acquis sont appliqués sur le terrain et de comprendre les raisons d'un éventuel non-transfert. Ce défi est complexifié par la difficulté à définir précisément les compétences attendues, en particulier les soft skills, dans un monde de plus en plus incertain (monde VUCA). Le Défi de l'Apprenant Moderne et le Rôle Managérial Face à l'incertitude, l'accent est mis sur le développement de la capacité d'apprendre à apprendre (méta-cognition). L'individu doit être capable de réflexivité, de solliciter du feedback, de s'auto-évaluer, et de développer des compétences en continu, au-delà du strict livrable de formation. Jonathan Petier croit en une diminution progressive de la formation formelle au profit d'une autonomie accrue des collaborateurs, qui deviennent des apprenants modernes. Le rôle du responsable formation doit évoluer pour devenir une "main invisible" qui met de l'huile dans les rouages, mais n'est plus un passage obligé. Pour encourager cette autonomie et l'engagement, la formation nécessite un travail important sur son design et son marketing afin de développer l'envie chez les collaborateurs. L'exemplarité du manager est cruciale, notamment en faisant de la formation un sujet régulier lors des rituels d'équipe. Le succès ou l'échec de la formation doit être perçu comme une responsabilité partagée par le collectif de travail. L'Intelligence Artificielle et l'Évaluation L'Intelligence Artificielle (IA) bouleverse les pratiques, offrant de nouvelles opportunités d'apprentissage (comme les compagnons conversationnels) et d'évaluation. L'IA peut aider à concevoir des évaluations (quiz, mises en situation) ou à analyser les sessions enregistrées pour vérifier le niveau d'attention et le contenu des échanges. Toutefois, l'IA présente des risques, notamment la dépossession des connaissances et la perte de capacité cognitive si elle est utilisée comme une prothèse qui fait à la place de l'humain. Pour éviter que l'entreprise ne perde la main, l'avenir repose probablement sur des modèles d'IA entraînés sur les données spécifiques de l'entreprise. La formation est nécessaire pour développer un regard critique sur l'IA et comprendre ses limites. L'idéal est que l'IA agisse comme une orthèse : un outil qui donne plus de puissance, mais ne remplace pas le cœur du métier. Un Défi Culturel : Du Moyen au Résultat Si un responsable formation souhaite remettre à plat son système d'évaluation, la première question fondamentale à se poser est : "Pourquoi ?". Que souhaite-t-on démontrer et pour quelles actions concrètes ?. Le changement de culture est le plus grand obstacle, nécessitant au moins 3 à 4 années. Il s'agit de basculer d'une logique d'indicateurs de moyens (volumes, budgets) à une logique de résultats. L'évaluation ne doit pas être perçue comme une sanction. Il est essentiel d'avoir une charte d'évaluation qui garantit que les données ne seront pas utilisées contre le collaborateur et d'insister sur le fait que l'évaluation est un compagnon d'apprentissage.
In This Episode Gyrating securities prices, perplexing consumer confidence numbers, multiple revisions of jobs numbers, varying interest rate forecasts- that's VUCA: Volatility, Uncertainty, Complexity, and Ambiguity. Tim Mahedy is Founder and Chief Economist at Access Macro and serves as the Chief Economist at Alloy Labs, and his perspective, shaped by time at the IMF, as the Chief of Staff at the San Francisco Federal Reserve, and by advising leaders globally, comes at a critical moment. He joins host JP Nicols to reveal why the old banking playbooks are dead, how the “VUCA Bazooka” is reshaping the landscape not just now, but for the foreseeable future, and what bold leaders must do now to turn chaos into their biggest competitive advantage. If you don't want to be left behind, this is your wake-up call, and your blueprint to winning in 2026 and beyond. JP Nicols and Tim Mahedy will be giving an executive briefing on their findings and recommendations on October 2nd. Learn more and register at AlloyLabs.com/events
Winfried Ebner gehört zu den Vordenkern und Strategen zum Thema Corporate Influencing in Deutschland. Er war Teil der Graswurzel-Bewegung der Telekom-Community, hat zum Thema Communitybuilding als Innovations-Treiber in Unternehmen promoviert und zwei Bücher über Corporate-Influencer geschrieben. Im yeet-Podcast erzählt er, wieso Corporate-Influencer-Programme unsere Arbeitswelt besser machen, nennt auch die Herausforderungen und spricht darüber, wie der Erfolg solcher Programme gemessen werden kann. Hier kommen jede Menge weiterführende Links zum Thema: > Corporate Influencer Podcast, Episode mit Lilith Becker "Kirche: Voll peinlich!" > https://www.corporateinfluencerpodcast.de/influencer-fuer-den-glauben-lilith-becker-ueber-yeet-und-digitale-seelsorge/ > Winfrieds Bücher - Die Macht der Corporate Influencer - Wie Mitarbeiter:innen die Kommunikation von Unternehmen verändern. Redline 2022. > https://www.winfried-ebner.de/corporateinfluencerbuch/ - Das Challenge Book der Corporate Influencer. 40|10 Inspirationen, um deine Organisation mit #Werkstolz zu verändern. BoD 2024. > http://www.4010inspirationen.de/ > Tomas Herzberger Karte der CI-Programm im DACH-Raum - Beitrag > https://www.linkedin.com/posts/herzberger_august-update-unsere-karte-zeigt-jetzt-activity-7363830982799491073-2kTl - Google Maps Karte > https://www.schaffensgeist.com/corporate-influencer-map > Corporate Influencer Club Bühne auf der ZUKUNFT PERSONAL Europe > Beitrag Klaus Eck > https://www.linkedin.com/feed/update/urn:li:activity:7360565520728842242/ > Video-Beitrag Winfried Ebner > https://www.linkedin.com/posts/winfried-ebner_praxis-inspiration-community-activity-7364226542148747266-HHkn > Programm > bit.ly/CI_Club_ZPE25 > Karim Cherantis Beitrag: Nach 5 Jahren Hasskommentaren musste ich eine wichtige Entscheidung für mich treffen.
Fühlst Du Dich auch manchmal überschwemmt, erdrückt und ohnmächtig gegenüber der Informationsflut, Flüchtigkeit der Zeit und allem, was tagtäglich auf Dich einprasselt?Wir leben in der so genannten VUCA-Welt, die gezeichnet ist von Komplexität, Schnelllebigkeit und Mehrdeutigkeit. Warum es gerade jetzt wichtig ist, Dich bewusst durch die Wellen der ständigen Veränderung selbst zu führen, und was Dir dabei helfen kann, erfährst Du in dem Gespräch mit Tanja Martin und Eberhard Gaißert von holisticjourney.deGemeinsam betrachten wir das Thema ganzheitlich und gehen auf folgende Fragestellungen ein:- Warum wirkt alles heute komplexer als früher?- Wie schaffe ich es, aus dem Gefühl der Ohnmacht zu mehr Bewusstsein und Handlungsfähigkeit zu kommen?- Welche Rolle spielt Reflexion, Achtsamkeit und die Vielfalt von Perspektiven in diesem Prozess?Zudem gibt es noch einen wertvollen Impuls, den Du direkt für Dich nutzen kannst.Schreib mir gerne Deine Erfahrungen mit Komplexität und Selbstführung und was Dir helft, das Ruder in der Hand zu behalten.Mehr Infos zu Tanja und Eberhard:https://www.linkedin.com/in/tanja-martin-1613778a/https://www.linkedin.com/in/eberhard-gai%C3%9Fert-33277a2b/Website: holisticjourney.deDieser Podcast schenkt Dir Zeit. Zeit, Deine Aufmerksamkeit bewusst auf Dich, Deine persönliche Entwicklung, Deine mentale und körperliche Gesundheit zu lenken.Wie kannst Du gesund bleiben in einer herausfordernden, auf Leistung ausgerichteten Arbeitswelt?Wie kannst Du wieder mehr Zeit gewinnen für Deine Leidenschaften, Hobbies und die wichtigen Menschen in Deinem Leben?Wie kannst Du Deine Beziehungen stärken, zu Dir selbst, Familie, Freunde, Kollegen oder auch Mitarbeitenden?Ich bin Sandra Megahed, Coach und Journalistin. Immer auf der Suche nach den spannendsten Geschichten und wirksamsten Methoden für Deine persönliche Entwicklung.Lerne von mir und mit mir von den Besten und sei Teil dieser Reise hin zu mehr Ausgeglichenheit, Zufriedenheit, Ruhe und Gesundheit.Was erwartet Dich? Geschichten von Menschen und ihre wertvollen Erfahrungen, ein Mix aus einfachen, wirksamen Methoden, spannende Bücher, Gespräche mit Wissenschaftlern, Buchautoren rund um die Themen Psychologie, Neurowissenschaften, Mindset, Persönlichkeitsentwicklung, Resilienz und Stressbewältigung.Du möchtest gleich den Anfang machen und in Deine Weiterentwicklung und die Deines Unternehmens voranbringen? Dann bin ich gespannt von Dir zu hören. Melde Dich gerne bei mir für einen ersten kostenfreien Inspirationscall.Du möchtest nichts verpassen: Dann abonniere doch gleich meinen Kanal auf Youtube:www.youtube.com/@changeyourbrain_megahedFolge mir auf LinkedIn https://www.linkedin.com/in/sandra-megahed/und Instagram: https://www.instagram.com/sandra_megahed/Kundenstimmen:Christian Bentz, Ausbildungsleiter bei der Siemens AG: "Sandra ist eine herausragende Persönlichkeit, die nicht nur durch ihre fachliche Kompetenz, sondern auch durch ihre authentische und beruhigende Präsenz überzeugt. Ich kann sie uneingeschränkt als Partnerin für inspirierende und effektive Weiterbildungsprojekte empfehlen."Johannes Gronover, Gronover Consulting:Sandra versteht die Leute richtig zu motivieren und sie hat eine Menge Erfahrung in ihrem Bereich. Die Kunden waren total begeistert von ihren Vorträgen: Klar verständlich und voller praktischer Tipps!"Gizem Duvan, Academy / Ausbildung Franke GmbHDurch Sandras professionelle und einfühlsame Art habe ich persönlich enorm an mir selbst gearbeitet und bin in vielerlei Hinsicht gewachsen. Besonders wertvoll war die Bearbeitung meiner persönlichen Story, die ich nun stolz als Steckbrief auf LinkedIn nutze. Sandra hat mir geholfen, meine Geschichte authentisch und überzeugend zu formulieren, was mir beruflich wie privat neue Türen geöffnet hat.
200,000+ leaders have become unbeatable with my operating system, will you be the next? Join The Unbeatable Leader Challenge Today: https://www.unbeatableleader.comMost high performing and elite leaders neglect the essence of sustainability in a VUCA world of hustle culture - I didn't have the option as a SEAL or as a serial entrepreneur. In this video, I sit down with Dr. Greg Kelly, a leading expert in human performance and longevity, for a deep dive into the science of living better, longer. In this episode, you'll discover proven strategies for longevity and anti-aging, including the latest on exercise routines, nutrition, and fasting protocols, cutting-edge insights into senolytics and stem cell activation—what they are, how they work, and their potential to revolutionize healthy aging, the powerful role of purpose, mindset, and holistic health practices in extending not just your lifespan, but your “performance span.”Whether you're looking to optimize your health, stay ahead of the latest wellness trends, or simply live a more vibrant life, this conversation is packed with actionable takeaways.Key Takeaways: Longevity and anti-aging strategies (including exercise, nutrition, and supplements)The science and application of senolytics and stem cell activationThe role of purpose, mindset, and holistic health practices in healthy agingQualia: The difference Qualia Senolytic has made for my own aging process has been incredible. I'm living a lifestyle of someone YOUNGER, by keeping my senescent cells to a minimum, so my energy and vitality can stay through the roof. So to feel in your prime WAY longer than you ever thought possible, try Qualia Senolytic up to 50% off right now at neurohacker.com/md15, and code MD15 at checkout will score you an additional 15% off. Dr.Greg Kelly Links:Websites: https://www.qualialife.com/Book: Shape Shift - https://a.co/d/iV7XPtwLinkedIn: https://www.linkedin.com/in/gregory-kelly-98b96b138/Instagram: https://www.instagram.com/qualialife/Mark Links: Website: https://unbeatableleader.comYouTube: https://www.youtube.com/@markdivineofficial/Instagram: https://www.instagram.com/markdivineofficialLinkedIn: https://www.linkedin.com/in/markdivine/Facebook: https://www.facebook.com/markdivineofficial/Subscribe to https://www.youtube.com/@markdivineofficial for more inspiring conversations on leadership, growth, and impact.Rate and review the show to help us reach more listeners.Share your thoughts and takeaways in the comments!Timestamps:00:00 Introduction to the Mark Divine Show & Dr. Greg Kelly's background01:40 Dr. Greg's journey: Navy, naturopathic medicine, and health philosophy03:27 What is naturopathy? Differences with integrative and functional medicine06:15 Personalized medicine, blood type diets, and early longevity interests08:12 Longevity mindset: “Performance span” vs. lifespan, portfolio approach to health09:46 The role of exercise in longevity: types, intensity, and balance13:01 Avoiding overtraining and the importance of rest and nervous system regulation17:23 Biohacking interventions: Sauna, cold exposure, and their science22:45 Nutrition for longevity: fasting, fasting-mimicking diets, and intuitive eating28:13 Hydration, electrolytes, and the importance of salt33:55 Cutting-edge supplements: NAD, senolytics (“zombie cells”), and stem cell activation44:06 The future of longevity: gut microbiome, plant medicines, and holistic health51:15 The power of mindset, purpose, and ancient practices in healthy aging59:36 Closing thoughts, resources, and where to find more#leadership #mental toughness #mindset #peakperformance #NavySEAL #executivecoaching #resilience #selfimprovement #growthmindset #unbeatablemind #highperformance #mindfulness #personaldevelopment #warriormindset #stoicleadershipSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us a textFrom the A1 to C3, the newspaper is drowning in chaos, disturbances and the growing call for significant change in our world. For those who never had the pleasure of reading a full newspaper over morning coffee, that's the meat, before the comics and entertainment sections, though they might just be a better, more sane bet these days.Volatility, uncertainty, complexity and ambiguity (VUCA) has grown in popularity, resonating with many who are looking for an anchor term to describe today's business environment. While it likely extends to many others arenas, it is most valuable in understanding the challenges small and medium businesses (SMB) encounter in daily operations.Enter risk, the calculation of a future event, its probability and severity, on your current or future operations. Decisions, strategic and important, rely on the ability of entrepreneurs to understand the potential risk in the markets, find reasonable clarity in the VUCA reality, while relying on the elements of PCSC to stop gap any significant issues. Risk tolerance is personal, different in each of us and not equal across all decisions. Most entrepreneurs prefer clarity, though some excel in VUCA situations, where bold moves, aggressive decisions may lead to exceptional payoffs. Some embrace game theory and some are just unrestrained.Risk is understood to be a perception, as previous iterations predict the future, we gain a reasonable level of confidence as to the future outcome. Never certain, but with time, education, social capital and great advisors, VUCA becomes less a problem set and more an advantage. PCSC is reasonably easy to navigate, and a preferred environment for those with large capital-intensive projects that have longer time horizons. Hence the heavy interventionist governance present in certain sectors of the economy, where a company intends to invest billions, they have a reasonable expectation of predictability. But what if PCSC becomes less available and the world moves more towards VUCA?Support the showwww.insidemycanoehead.ca
Send us a textIn this episode of The AI Advantage Series, Matt Brown speaks with Peter Docker and Ashleigh Riddle of Jump Seat Leadership about the role of fear and trust in AI adoption.They introduce the idea of the fear quotient—how threats to life, livelihood, status, or reputation trigger fear—and why so many executives are struggling to lead through the uncertainty around AI. They argue that extraordinary outcomes are impossible when teams operate from fear, and they share practical ways leaders can reframe the conversation.From replacing fear with a love for something greater, to shifting from purpose to commitment, to rethinking VUCA as velocity, unity, consistency, and adaptivity, Peter and Ashleigh offer a playbook for building cultures that lean into AI rather than resist it. This is a conversation about creating the conditions where people choose to step forward—even when the path ahead is unclear.Support the show
Send us a textOur guest today is the author of ‘Radical Product Thinking: The New Mindset for Innovating Smarter', a book whose methodology is now being used in over 40 countries and has also been translated into Chinese and Japanese. She is an entrepreneur, speaker, consultant and product leader who has participated in five acquisitions, two of which were companies that she founded. Meet the one and only, the radical Radhika Dutt! An MIT graduate, Radhika works with organizations ranging from high-tech startups to multinationals on building radical products that create a fundamental change. Radhika has built products in a wide range of industries including broadcast, media and entertainment, telecom, advertising technology, government, consumer apps, robotics, and even wine. She is currently Advisor on Product Thinking to the Monetary Authority of Singapore (Singapore's central bank and financial regulator). Radhika is working on her second book, ‘Escaping the Performance Trap: Why Goals and Targets Backfire and What Actually Works'.[2:57s] Radhika's genesis story[10:14s] Radical Product Thinking – breaking it down[16:56s] Applying Radical Product Thinking in today's VUCA world[23:45s] How can KPIs, OKRs and KRAs evolve with Radical Product Thinking[30:36s] The methodology of Objectives Hypotheses & Learnings – OHLs [45:56s] Radhika's vision for the near future and her upcoming book ‘Escaping the Performance Trap'RWL: Read Radhika's book ‘Radical Product Thinking' Find out more about her work at https://rdutt.com/Connect with Radhika on LinkedInConnect with Vinay on X (formerly Twitter) and LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
International Faculty member Mark Beese discusses the need for partner-level leadership development in today's volatile, uncertain, complex, and ambiguous (VUCA) environment. Mark shares his perspective on the lack of formal leadership training in law firms, the real costs of that gap for engagement and retention, and practical ways firms can build leadership capacity to meet the challenges of today.
CDW chief technologist Jaro Tomik joins host Sakari Kyrö to unpack two seismic shifts rocking enterprise IT: the rise of AI-washing and the pivot to experience-led service management. Hear how Jaro's “escape-room for IT” workshops flip roles, surface hidden bottlenecks and turn data visibility into a zero-ticket, proactive support vision—all while keeping people and productivity front-and-centre.Key Take-awaysBeware AI-washing. Almost every vendor now claims “AI,” so leaders must cut through marketing noise to find real value.Employee experience is the new compass. Human-centred design and continuous experience data now guide project prioritisation.Scenario workshops build cross-functional empathy. Role-swapping lets teams feel each other's pain, revealing blind spots safely.Service-desk reality is tough. Experiencing the frontline first-hand fosters respect and partnership between business and IT.Visibility requires three data lenses—technology, operational, experience. Only by merging all three can CIOs see true bottlenecks.A living roadmap tames VUCA change. A clear three-year vision anchors busy teams and retains talent.Automation + AI enable proactive, “zero-ticket” support. When IT knows device health and feelings up-front, users stay productive.External facilitation accelerates buy-in. An outside voice often unlocks trust and momentum that internal teams struggle to spark.Resources & Links mentionedJaro Tomik on LinkedIn – connect for daily enterprise-service-management insights https://www.linkedin.com/in/jarotomikCDW Enterprise Service Management – learn how CDW guides large enterprises through experience-led transformation https://www.cdw.com/Scenario-Based IT Workshops (Sunburst Simulations) – explore the escape-room-style workshop framework Jaro runs https://sunburst-simulations.com/Subscribe to our newsletter:LinkedIn: https://www.linkedin.com/newsletters/it-experience-insights-6996053129205026816/Email: https://happysignals.com/itxm-insights
The recruitment landscape is transforming at breakneck speed, with business models that once lasted decades now becoming obsolete in just a few years. How can talent leaders navigate this change while maintaining the essential human elements that technology can't replace?Recruitment veteran and Disrupt Manchester speaker Ian Knowlson draws on his 40+ years of experience to illuminate the path forward in this compelling conversation. Having established and scaled recruitment operations across Europe and led public sector initiatives that grew from 2% to 52% of Hays IT's turnover in just four years, Ian brings practical wisdom to the AI revolution."AI will not replace people," Ian asserts with conviction. "What will happen is AI with people - augmented AI - will replace those recruiters who aren't using AI." This distinction is crucial. While automation streamlines processes, the uniquely human capabilities of empathy, emotional intelligence, and contextual reasoning remain irreplaceable. When a candidate inexplicably declines an apparently perfect offer or a client has complex talent challenges requiring creative solutions, artificial intelligence alone cannot navigate these nuanced waters.The conversation with host, Bill Banham explores VUCA leadership principles (Vision, Understanding, Clarity, Agility) that leaders need to master, plus the critical fifth element for our times: Emotional Intelligence. As jobs undergo "fractionalization"—being deconstructed and redesigned with AI integration—recruiters must shift from being aggressive hunters to relationship builders who can identify candidates with transferable skills for emerging roles.For Gen Z candidates seeking authentic connections rather than hard sells, this evolution in recruitment approaches couldn't be more timely. Whether you're a talent acquisition leader, recruitment professional, or business executive navigating workforce transformation, this episode provides both strategic vision and practical insights for thriving in an AI-augmented future.Connect with Ian on LinkedIn to continue the conversation about recruitment's exciting evolution in the age of AI.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
What if leadership isn't about your job title, but about how you show up, every single day? Tim Lupinacci is back, and he's bringing the fire. As CEO and Chair of one of America's top law firms, Tim's not just talking about leadership from the top… he's on a mission to prove that Everybody Leads. Tim and Rosie dive into why leadership isn't reserved for the C-suite, how small daily practices shape powerful leaders, and what it means to have a “leadership aroma.” He shares the backstory behind his new book, podcast, and nonprofit—all named “Everybody Leads”—and breaks down his go-to acronym for COURAGE
Curiosity isn't just a personality trait. It's the currency of leadership influence in today's uncertain world. In this solo episode, Kari unpacks why curiosity is a game-changer in a VUCA world (Volatile, Uncertain, Complex, Ambiguous) and how you can harness it to fuel innovation, strengthen connection, and build trust in every part of your life and leadership. You'll discover: The 3 elements of powerful curiosity: Compassionate, Intelligent, and Creative How curiosity boosts psychological safety and elevates team performance The science behind leadership multipliers (yes, it's research-backed) Real-world ways to make your conversations more impactful Courageous questions that can shift the entire room Plus, Kari shares the true story of a leadership meeting she completely transformed by ditching the slides and leading with one bold question. Whether you're running a team or navigating tough conversations at home, this episode gives you the mindset and tools to lead with presence, not persuasion.
Join Executive Director Rich Douglas in this episode of the Human Capital Lab podcast, featuring Jennifer Sutherland, Global Head of Learning Operations at ZS. Dive deep into discussions about leadership in volatile, uncertain, complex, and ambiguous (VUCA) environments, the importance of strategic thinking in talent development, and the burgeoning role of artificial intelligence. Jennifer shares her insights from her extensive experience in the field, including her thoughts on resilience, decision making, and the impact of generative AI on learning and development. This episode is essential listening for professionals looking to elevate their game in human capital management and navigate the future of work.00:00 Introduction to the Human Capital Lab Podcast01:12 Meet Jennifer Sutherland: A Journey in Talent Development03:01 The Concept of Retirement and Side Gigs06:19 Understanding VUCA: Volatility, Uncertainty, Complexity, and Ambiguity09:02 Preparing for VUCA: Building Resilience and Flexibility19:59 Leadership in VUCA: Strategic Decision Making25:45 Understanding the Impact of Reactions26:34 The Parable of the Two Arrows27:32 Challenges in Leadership Development28:47 Introduction to VUCA and Skillsets29:51 Exploring Artificial Intelligence31:34 Generative AI in Learning and Development33:25 Practical Applications of AI41:11 The Role of AI in Education44:41 Evolving Learning Teams45:41 Final Thoughts and FarewellConnect with the Guest, Jennifer N Sutherland;LinkedIn: https://www.linkedin.com/in/jennifernsutherland Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab;Website: https://humancapitallab.org/ Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of C.U. On The Show, host Doug English welcomes back Heather McKissick of CUES to explore how credit union leaders can effectively lead during volatile, uncertain, chaotic, and ambiguous (VUCA) times. Drawing on her expertise and recent publication, “Leadership in Polarized Times,” Heather outlines four essential tools for staying grounded and creating resilient organizations—even when external conditions are anything but stable. Check out the ACT Advisors Blog for a written summary of this episode!Want to learn more about Doug English and ACT Advisors? Visit Home - ACT Advisors®Email doug@act-advisors.com if you have an idea for a future guest or topic.
This episode was recorded in Reno, Nevada, during the 2025 Western Dairy Management Conference. Dr. Hemme begins with a demonstration of three different-sized glasses of milk representing the daily average dairy consumption in China, Europe, and the world as a whole. He explains that when you make predictions, it's good to identify the two main drivers of uncertainty in your industry. In the case of dairy, he cites whether or not people like dairy and whether or not they can afford it. He goes on to describe the four scenarios that can be created from those main drivers: people like dairy and can afford it, people don't like dairy but could afford it, people like dairy but can't afford it, and people don't like dairy and can't afford it. (4:05)Walt asks Dr. Hemme to give some perspective on what makes a country a reliable exporter built for the global economy. He gives a unique example of how American football versus soccer compares to exporting dairy from the US to the global market. Matt chimes in with his perspective on how DFA is positioning the industry for exports. He notes that we live in the world of VUCA - volatility, uncertainty, complexity, and ambiguity - and that we have a lot of VUCA happening in the US right now. In general, he's very bullish on our natural resources, management skills, and technical capability in the US dairy industry. (10:17)The panel discusses who in the world is going to be able to meet the building demand for dairy products, and what the US might need to do to be a major player - in essence, moving from playing football to playing soccer. Dr. Hemme gives culture, policy, and relationship building as potential challenges for the US. (16:37)Matt is encouraged by the new investments in processing plants in the US and looks for a “build it and we will grow into it” scenario as we move forward. Dr. Hemme agrees that the processors are on board. But he wonders about the dairy farm side - no growth in cow numbers, not much growth in production, and breeding so many cows with beef semen makes him think the US is not believing in a growing dairy industry. He also talks about changing interest rates over time and impact on capital management. (25:50)The panel discusses the US milk price compared to the world milk price, the cost of production, and exchange rates. (29:45)Matt gives some perspective on beef-on-dairy. As the beef cycle levels back out and more beef heifers are retained, he forecasts fewer dairy cows being bred to beef semen and an increase in the supply and retention of dairy heifers. (34:31)Dr. Hemme talks about dairy demand and global population growth trends and predictions. (39:38)Panelists share their take-home thoughts. (42:02)Please subscribe and share with your industry friends to invite more people to join us at the Real Science Exchange virtual pub table. If you want one of our Real Science Exchange t-shirts, screenshot your rating, review, or subscription, and email a picture to anh.marketing@balchem.com. Include your size and mailing address, and we'll mail you a shirt.
Is AI in healthcare racing toward a crash? Discover what happens when innovation outpaces oversight, and why unchecked growth could lead to another industry meltdown. Mika Newton, CEO of xCures (https://www.linkedin.com/in/mikanewton/), and Dr. Colleen Lyons, clinical research ethicist at Champlain College (https://aicommons.champlain.edu/people/colleen-p-lyons/), unpack the consequences of deregulation and the unintended barriers of over-regulation. They explore the ethics, governance models, and leadership competencies required to navigate the volatile, uncertain, complex, and ambiguous (VUCA) world of AI-driven healthcare. Learn why compliance alone won't future-proof your organization, how to embed ethical frameworks that actually work, and how to recognize when you're stuck in a hype cycle with no real value.
Recruiting Future is a podcast that helps Talent Acquisition teams drive measurable impact by developing their strategic capability in Foresight, Influence, Talent, and Technology. This episode is about Talent and Foresight. We're no longer dealing with a world that's simply volatile, uncertain, complex, and ambiguous - we've arguably entered something far more challenging: a reality that's brittle, anxious, nonlinear, and incomprehensible. This shift is turning traditional workforce planning completely on its head. Three-year strategic plans become meaningless when entire job categories disappear in months, when AI capabilities jump overnight, and when market conditions change faster than planning cycles can adapt. So how can employers develop effective talent strategies in highly uncertain times, and how might talent acquisition step up to take a strategic role? My guest this week is Toby Culshaw, VP of Strategy for Talent Intelligence at Lightcast. In our conversation, Toby explains how real-time talent intelligence is needed to build talent strategies that can respond to rapid change and why TA teams are uniquely positioned as invaluable sources of business intelligence. In the interview, we discuss: Moving from a VUCA world to a BANI world Dramatic change with significant compound effects The implications for long-term planning Why it is now easier to better align TA with workforce planning Signals and real-time talent intelligence The shortening half-life of job skills The anxious workforce Surfacing insights from TA War gaming and scenario planning The importance of data What might the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
This episode explores:Maria Pia De Caro's approach to making her team “agility champions” that can rebuild and reimagine supply chain structures to support business goals. (1:32)Pernod Ricard's three pillars of supply chain productivity in today's evolving trade environment. (4:51)Balancing talent specialization and generalization across the supply chain. (11:14)Actionable advice for CSCOs navigating today's VUCA business environment. (16:38)Host Thomas O'Connor discusses Pernod Ricard's approach to supply chain productivity and agility with Maria Pia De Caro, the organization's EVP of integrated operations and sustainability and responsibility (S&R). They explore adjusting supply chain operations to deliver on business fundamentals like service, cost and cash, as well as how Pernod Ricard drives productivity in today's VUCA environment. They close the show with recommendations for CSCOs around boardroom communications that make the business stronger, more agile and faster in an environment where speed is crucial.Gartner clients interested in finding out more about this topic can access the following:Survive and Grow in This Volatile Tariff-Driven EconomyCSCOs Can Improve Their Influence With C-Suite StakeholdersAbout the Guest:Maria Pia De Caro is a seasoned leader in integrated operations and S&R, boasting over 25 years of global experience in supply chain and operations. Throughout her distinguished career, she has spearheaded multifaceted teams focused on engineering, manufacturing, M&A and supply chain innovation across renowned FMCG enterprises. Maria Pia's journey includes pivotal roles at Procter & Gamble, Mondelez, Unilever and Nomad Foods in diverse locations such as Italy, Belgium, the Netherlands, China and the U.K., before bringing her expertise to Pernod Ricard Group in 2023.
What if the key to future success lies in your ability to harness past challenges? This solo episode of the Do Good to Lead Well podcast dives into the essence of resilience and leadership through the transformative power of reflection. I introduce a game-changing three-step reflection exercise designed to reveal your inherent strengths and available resources. By asking yourself strategic questions about past challenges, you can build a personal resilience toolkit. This episode encourages listeners to see reflection as morethan just a personal growth tool; it's a pathway to leading resilient teams in our complex, ever-changing world.We further explore how adopting a resource-based approach can bolster not only your confidence but also that of your entire team. In particular, I share how the three-step process can also be applied as a coaching tool, to support your team members and/or the people you care about as they navigate their own challenges. The future is less daunting when tackled together, and this episode lays the groundwork for facing it with courage and collaboration.What You'll Learn- A game-changing three-step reflection exercise.- How to harness both personal and team strengths.- Techniques to transform challenges into incredible growthopportunities.- Strategies for shared learning and resilience-building to keep you inspired and motivated!PodcastTimestamps(00:00) – An Introduction to Resilience(05:02) – Leveraging Strengths for Resilience(12:26) – Building Resilience in Others Through Coaching ConversationsKEYWORDSPositive Leadership, Resilience, VUCA, Overcoming Challenges, Leveraging Strengths, Identifying Resources, The Power of Reflection, Building Resilient Teams, Managing Stress, Increasing Our Confidence, Collaboration, Self-Discovery, Personal Growth, Resilient Mindset, Resilient Leadership, Reflective Practice, Identifying our Strengths,CEO Success
“Finding Purpose and Focus in VUCA (Volatile, Uncertain, Complex, Ambiguous) Times”. by Olajumoke Adenowo
Ellevate Podcast: Conversations With Women Changing the Face of Business
Podcast Alert!
Are you feeling like the world is breaking faster than you can keep up? You're not alone — and there's a reason for it. In this eye-opening episode of the Somatic Coaching Academy Podcast, hosts Ani Anderson and Brian Trzaskos unpack the rising relevance of the BANI world — a powerful framework that captures the emotional chaos of our current reality: Brittle, Anxious, Nonlinear, Incomprehensible. They explore how BANI evolved from the older VUCA model, why anxiety isn't something to just “reframe,” and how this whole messy, uncertain world might actually be a sign that transformation is happening — in you, your teams, and your leadership. Join us for a grounded, honest, and empowering conversation that will help you make sense of what you're feeling — and how to lead through it with clarity, compassion, and consciousness.Listen to all our episodes here:https://somaticcoachingacademy.com/podcastGet access to our free library of helpful resources:http://www.somaticcoachingacademy.com/library-signup
In this episode of the Industrial Advisors podcast, hosts Bill and Matt discuss the theme of embracing change amidst constant disruption with Jodie Poirier, President of Occupier Services. They reflect on the significant events of the past five years, such as COVID-19 and geopolitical tensions, as well as the enduring volatility, uncertainty, complexity, and ambiguity (VUCA) that have become the new normal. Jodie shares her thoughts on navigating strategic changes in the industrial real estate sector, insights from Jeff Bezos on focusing on what won't change in the next decade, and the growing importance of power and automation over labor. Additionally, the discussion covers the shifting office environment, highlighting the return to in-office work, the need for collaboration spaces, and the evolving role of private workspaces. The episode underscores the crucial skills industrial brokers need to develop, particularly in understanding power requirements and grid infrastructure. 00:00 Introduction: Navigating a World of Constant Disruption 00:57 Live at IAMC: Embracing Change with Jodie Poirier 01:18 Keynote Insights: Adapting to the New Normal 03:27 Strategic Pillars for Industrial Real Estate 05:34 The Future of Automation and Labor 11:14 Office Space Evolution Post-Pandemic 14:58 Conclusion: Looking Ahead You can find every episode of this show on Apple Podcasts, Spotify or YouTube, For more, visit industrialadvisors.com
In This Episode In this revamped episode of The Winning Season Podcast, host Jacqueline Twillie introduces a new "professional girlfriend" format, offering candid advice on navigating VUCA (Volatility, Uncertainty, Complexity, Ambiguity) environments when the chaos feels overwhelming including when we're contributing to it ourselves. Drawing from personal experience, Jacqueline shares actionable strategies for finding clarity, making decisions without complete information, recognizing your value, and creating plans aligned with your core values.Chapters00:00 Introduction to the Winning Season Podcast02:21 Navigating VUCA Environments10:08 Overcoming Personal Chaos and Self-Doubt12:37 Strategic Planning in Uncertain Times13:59 Resilience and Adaptability in ActionKey TakeawaysPodcast Evolution: Jacqueline explains her decision to shift the podcast format to focus on "finding the win in any season" with a more conversational, girlfriend-to-girlfriend approachUnderstanding VUCA: Breaking down what VUCA means and why we're experiencing another VUCA moment globallySelf-Assessment: How to recognize when you're contributing to the chaos through overthinking, procrastination, or perfectionismDecision-Making Framework: Practical steps for making decisions when you don't have 100% of the informationValue Alignment: Creating strategies that honor your personal values while remaining flexibleWhen faced with chaos, first ask yourself: "Is this facts or feelings?" to combat overthinkingUse Byron Katie's "The Work" framework with four questions to gain clarityIn VUCA environments, you rarely have 100% of information—make decisions with what you havePerfectionism often masquerades as high standards but can actually be self-sabotageCreate a Professional Achievement Portfolio to remind yourself of your value and capabilitiesIdentify your top 5 values and ensure they align with your strategic plansHave both Plan A and Plan B ready, accounting for the information you don't yet haveResilience isn't always about bouncing back quickly—sometimes it's "inching forward" consistentlyResources MentionedProfessional Achievement Portfolio - Free resource available on Jacqueline's websiteByron Katie's "The Work" - Four-question framework for mental clarityConnect With JacquelineHave a question for a future episode? Reach out to Jacqueline:LinkedInInstagramQuote of the Episode"Remember who she was and the game changed." - Lalah DeliaThe Winning Season Podcast: Finding the Win in Any Season
In this episode, Jacqueline Twillie breaks down how to navigate Volatile, Uncertain, Complex, and Ambiguous (VUCA) situations using the science-backed AHA framework—Attitude, Habits, and Actions.Key Topics:Understanding VUCA: Volatility, Uncertainty, Complexity, and Ambiguity definedThe neuroscience behind uncertainty and decision-makingThe AHA Method: Attitude, Habits, and Actions explainedPractical techniques for each component of the frameworkReal-world examples of successful VUCA navigationBooks:"Dear Resilient Leader" by Jacqueline Twillie"Mindset: The New Psychology of Success" by Dr. Carol Dweck"Tiny Habits" by B.J. Fogg"Atomic Habits" by James ClearAction Steps for Listeners:Identify one VUCA challenge you're facing and reframe it as a growth opportunityChoose one high-impact habit to implement dailyCommit to taking one small action on a postponed projectAbout Jacqueline:Jacqueline Twillie is the creator of the Resilient Leaders Program at Zero Gap. With over a decade in training and development, she helps leaders build resilience through evidence-based approaches.Connect:Learn more about the Resilient Leaders Program: www.zerogap.coConnect with Jacqueline on LinkedInUse code "AHALUNCH" for 15% off program enrollment
What's really keeping leaders stuck?
In a never-more-important throwback episode from 2021, hear again from KoAnn Skrzyniarz - who for years has been making a strong case for building Sustainable Brands in global conversations with some of the world's biggest advertisers. Learn why there's STILL a business -- and social -- value to purpose, perhaps even more so as environmental gains and progress towards sustainability are being undone with 'drill, baby, drill' threats and short-sighted profit-driven agendas. In time for Earth Month, or any time, KoAnn (frequently known by just her first name) shares not just the "whys", but some “hows”: how sustainability has moved the needle for leading brands and how to be resilient in a “VUCA” world. A what? Listen; she'll explain, and we also discuss: The impetus for creating Sustainable Brands What kind of changes has she seen in the brand and media marketplace in terms of embracing brand purpose "Twenty years ago it was not recognized that companies that understood how to innovate for environmental and social benefit were going to be the companies that survived and thrived in the 21st century." Is Corporate Social Responsibility (CSR) a good description? (Hint: KoAnn explains why it's more a "business opportunity" and why the ANA [Association of National Advertisers] uses he notion of ‘good growth'. ) How companies should integrate their brand marketers and strategists, the product and service positioning teams AND the sustainability/procurement/diversity teams Is our current focus on brand purpose just another trend? How does it compare to the green rush of the 2007 timeframe or rallying around Hurricane Katrina? Have companies evolved in their mission-driven work? The data supportive of sales driven by environmental and social value propositions; What kinds of brand transformation are happening -- and at which companies? How have companies like Clorox and P&G navigated the road to sustainability? And what is a Brand Transformation Roadmap? How Sustainable Brands itself pivoted during the pandemic to salvage -- and even grow -- their world-class conferences in a VUCA world! (volatility, uncertainty, complexity, and ambiguity!) Additional Links: SB Brand Transformation RoadmapSM. Sustainable Brands global conferences (Coming up Oct '25 in San Diego!) Webinar on the ROI of Sustainability (May '25) Find SB on Insta: @SustainableBrands Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts LinkedIn: https://www.linkedin.com/in/mossappeal Instagram: https://www.instagram.com/insiderinterviews Facebook: https://www.facebook.com/InsiderInterviewsPodcast/ Threads: https://www.threads.net/@insiderinterviews Blusky: https://bsky.app/profile/mossappeal.bsky.social If you enjoyed this episode, follow Insider Interviews, share with another smart business leader, and leave a comment on @Apple or @Spotify… or a tip in my jar to help me tip my producer, Jim Mullen!: https://buymeacoffee.com/mossappeal! Share
In the past, executives were usually taught to practice command-and-control leadership. Today they're often advised to be nimbler, more adaptive, and less controlling. The truth is that most executives need to be able to move back and forth between those two leadership styles. IMD leadership professor and social psychologist Jennifer Jordan offers tactics for navigating these tensions. Key episode topics include: leadership styles, leadership qualities, management, managing people, VUCA, personal growth HBR On Leadership curates the best conversations and case studies with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. Watch to the original Quick Study video: 7 Key Tensions Every Leader Must BalanceFind more videos on HBR's YouTube channel: @HarvardBusinessReviewDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
In this first episode of a 4-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), Jacqueline explores how to transform volatility from your biggest stressor into your competitive advantage using her AHA Framework: Attitude, Habits, and Actions. This episode specifically focuses on the "Attitude" component and provides practical strategies for staying grounded when everything around you is changing rapidly.Introduction (0:00-2:45)Introduction to the 4-part VUCA series using the AHA FrameworkToday's focus: Volatility and transforming it from stressor to advantageMain Topic Discussion (3:15-11:30)Definition of volatility beyond market fluctuations (3:15)Research highlights (4:00):American Management Association's 2023 "Leading Through Disruption" study surveying 1,200+ executives found 70% list "rapid change" as their top stressorHarvard Business Review found leaders who regulate their response to volatility outperform peers by up to 45% in decision-making effectivenessKey insight: Emotional regulation was a stronger predictor of success than technical expertiseIntroduction to the Attitude component of AHA Framework (5:15)Quote from Jacqueline's book "Dear Resilient Leader": "Resilience isn't about ignoring the storm—it's about learning how to dance in the rain."Leadership Lab (11:30-15:00)Introduction of the "Reframe Ritual" practice7-day challenge with daily reflection component:Set a reminder for the same time each dayTake 3 minutes to write down ONE volatile momentComplete: "This challenge is showing me..."Example from Jacqueline's own experience (13:00)Real Talk Resilience (15:00-18:30)Engineering manager case study using a "Volatility Protocol"Three key questions in the protocol:What facts do we actually know today?What remains aligned with our team purpose?Where can we make progress despite the chaos?Ask Jacqueline (18:30-22:00)Q1: Staying optimistic during volatility (18:30)"Anchor Statement" Method:Write down the volatile situationList three previous times you've navigated significant changeIdentify one skill you used in each situationCraft your statement: "I've led through [similar challenge]. I have [specific skills]. I am not facing this alone."Based on science-backed brain rewiring, not just positive thinkingWinning and Learning (22:00-24:00)Success story from a Minneapolis listener in manufacturingApplied the AHA Framework to successfully pitch a new initiative to C-suite using just 3 clear data pointsQuote: "The clarity I got from the AHA structure made me feel like I deserved the seat at the table not like I was begging for one."Thank You to Our SponsorA special thanks to ZeroGap.co for sponsoring this episode! Your support enables us to continue providing valuable leadership insights and strategies to our Winning Season community. Visit ZeroGap.co to learn more about their commitment to helping professionals close the gap between where they are and where they want to be.Closing Remarks (24:00-25:30)Key takeaways:Volatility is inevitable. But your attitude is your anchor.The Reframe Ritual turns chaos into clarity by creating a consistent response pattern.Real leadership isn't about avoiding the storm—it's learning to move with purpose through it.Next steps and resources:Try the 7-day Leadership Lab Reframe ChallengePower Phrases
In this episode, Jacqueline V. Twillie introduces what VUCA really means Volatility, Uncertainty, Complexity, and Ambiguity and why it's showing up in your work life more than ever. Whether you have a formal leadership title or not, this series will give you practical tools to stay grounded, clear, and confident.
In this podcast episode, Dr. Jonathan H. Westover talks with Russell Harvey about how leaders can develop resilience in themselves and their teams. Russell Harvey, "The Resilience Coach", is a dynamic and engaging Leadership Coach and Facilitator, Public Speaker, Managing Director, NED, Podcaster, and Radio Host. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell has specialized in Resilience and VUCA for the past 18 years. He is passionate about positively affecting 100,000 people by the year 2025. Check out all of the podcasts in the HCI Podcast Network!