Podcasts about thinkers50

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Isaac Getz, professeur à l'ESCP Business School, auteur et conférencier, et Laurent Marbacher, auteur, conférencier et accompagnateur de dirigeants et d'équipes apprenantes. Ensemble, ils signent The Caring Company, en français L'entreprise qui prend soin, un livre nominé dans la catégorie Breakthrough Ideas du Thinkers50, ce qui revient à peu près aux Césars des idées de management.Ils se sont rencontrés en 2010 au bord de la piscine de Jean-François Zobrist, le patron de la fonderie Favi, et ils ne se sont plus quittés. Après avoir porté ensemble le mouvement de l'entreprise libérée, qui compte aujourd'hui 400 à 500 entreprises et administrations en France, ils sont partis sur trois continents chercher les entreprises qui étendent ce soin au-delà de leurs salariés. Aux clients, aux fournisseurs, aux communautés dans lesquelles elles vivent.Ce qui m'a frappé dans cette conversation, c'est à quel point ils refusent la case dans laquelle on voudrait les mettre. Ils ne sont ni les enfants du capitalisme ni ses procureurs. Ils décrivent des entreprises capitalistes, qui font des profits, qui écrasent leurs concurrents sur le terrain de la performance, et qui pourtant ne se lèvent pas le matin pour maximiser quoi que ce soit.Dans cet épisode, nous parlons de la différence entre une philosophie et un modèle, de la transaction comme croyance fondatrice de l'économie marchande, de ce que Laurent appelle le heartset shift plutôt que le mindset shift, du coût invisible du contrôle et de ce que devient une entreprise quand elle décide de traiter ses interlocuteurs comme des amis, à l'échelle de centaines de milliers de personnes.J'ai questionné Isaac Getz et Laurent Marbacher sur ce que j'appelle l'invisible dans l'entreprise. Tout ce qui compte vraiment et qu'aucun KPI ne saura jamais attraper. Leurs réponses m'ont fait reconsidérer ce que j'ai toujours pris pour du bon sens économique.Citations marquantes« Dire fait rire et faire fait taire. » (Isaac Getz, 38:50)« S'il y avait vraiment un tableur Excel qui expliquait que c'était bien d'accueillir les routiers de cette manière-là, toutes les usines et tous les transporteurs du monde le feraient. » (Laurent Marbacher, 14:33)« Le contrôle coûte beaucoup plus cher que la confiance. » (Jean-François Zobrist, cité par Isaac Getz, 01:03:50)« Quand quelqu'un me dit qu'il a abusé de moi gratuitement, c'est là que j'ai gagné. » (Daniel Abittan, cité par Isaac Getz, 01:02:24)« Elles ne vivent pas pour maximiser les profits, comme on ne vit pas pour maximiser la quantité d'eau qu'on boit. » (Isaac Getz, 01:09:00)Idées centrales discutées1. La philosophie crée, le modèle plaque (07:25 à 11:02)Une philosophie, ce sont quelques principes et des convictions. Un modèle, ce sont des structures et des pratiques qu'on importe et qu'on applique. Isaac Getz prend l'analogie de la démocratie, qui a produit six régimes en France et des centaines de versions dans le monde. Pourquoi c'est important : tant qu'on cherche le modèle à copier, on passe à côté du travail réel, qui est un chemin créatif co-construit avec les salariés. Un modèle plaqué par un patron ou un consultant ne marche jamais.2. La transaction est la croyance à démonter (17:02 à 19:02)Client, fournisseur, ce sont des concepts, des entités abstraites. Derrière, il y a des êtres humains. Adam Smith, philosophe moral avant d'être économiste, croyait profondément à l'amitié tout en la jugeant impensable dans l'économie marchande. Pourquoi c'est important : c'est le point où les deux auteurs se disent pionniers. Ils affirment qu'une entreprise peut traiter ses interlocuteurs comme des amis à l'échelle de centaines de milliers de personnes.3. L'invisible produit des résultats mesurables (19:02 à 23:54)Handelsbanken surpasse ses concurrents chaque année depuis 1973. Quand on leur demande grâce à quoi, ils répondent grâce à cet invisible. Leur principe : le conseiller en agence doit se comporter comme un bon médecin de famille. Pourquoi c'est important : les résultats sont mesurables, leur cause ne l'est pas. C'est exactement ce qui bloque les entreprises qui voudraient copier.4. Le care first plutôt que le profit first ou les trois piliers (39:40 à 44:35)John Elkington, qui a inventé le triple bottom line, a publié vingt ans plus tard un rappel de son propre concept dans la Harvard Business Review, comme on rappelle une voiture défectueuse. Dans la pratique, le profit décide et on aménage le reste autour. Isaac Getz et Laurent Marbacher rejoignent Milton Friedman sur un point : on ne peut pas courir plusieurs lièvres. Ils changent simplement de lièvre. Pourquoi c'est important : c'est la thèse centrale du livre, et elle est plus radicale que toutes les démarches RSE.5. Le pari, pas le calcul (24:40 à 26:24)Un modèle économique se calcule, avec un EBITDA de 14 % sur le papier. Ce dont ils parlent est un pari. Handelsbanken refuse la concurrence par les prix et construit sur ses valeurs, ce qu'Isaac Getz décrit comme un véritable blue ocean. Pourquoi c'est important : les autres entreprises ne peuvent pas prendre ce pari parce qu'elles n'ont pas fait le travail préalable sur leurs principes. Et si elles le prennent sans ce travail, elles le perdent.6. Le heartset shift (52:33 à 57:12)Laurent Marbacher refuse le terme mindset shift, qui ne parle que de représentations et de croyances. Ce qui bouge, c'est le cœur. Un dirigeant japonais perd 20 kilos en deux mois après avoir découvert une malversation dans son entreprise, incompatible avec le code d'honneur Bushido de sa famille. Pourquoi c'est important : certains dirigeants passent par cette métanoïa, d'autres avaient déjà ce cœur au départ. Mais dans tous les cas le travail personnel ne suffit pas, il faut ensuite construire l'environnement qui permet à tous de vivre ces principes.7. Les 3 % qui abusent ne dictent pas la règle (58:42 à 01:03:50)Adam Grant montre dans Give and Take que les givers occupent à la fois le bas et le haut des parcours professionnels. Ceux qui réussissent sont ceux qui ont su poser des limites. Dans les entreprises étudiées, 2 à 3 % des gens abusent du soin inconditionnel. Châteauform' refuse de remplacer le distributeur de savon en cristal par un modèle en plastique. Pourquoi c'est important : on construit pour les gens corrects, pas contre la minorité. Et le coût du contrôle qu'on installe partout n'apparaît sur aucune ligne du bilan.Questions posées dans l'interviewVous étiez déjà tous les deux sur l'entreprise libérée. Qu'est-ce qui s'est passé pour que vous alliez chercher au-delà des salariés ?C'est quoi la différence entre une philosophie et un modèle ?Est-ce qu'il y a un modèle économique derrière la maison des routiers de LSDH, ou c'est juste un coup ?Comment vous expliquez qu'on soit surpris de l'humanité de certaines entreprises, alors qu'on parle d'un truc assez basique ?C'est quoi la place de l'invisible dans l'entreprise, ce qui ne se mesure avec aucun KPI ?Si ça produit des résultats financiers et qu'on peut le mesurer, pourquoi les boîtes ne le font pas ?Toutes les marques ont des valeurs affichées au mur et personne n'est capable d'en parler. Qu'est-ce qui distingue les vôtres ?Est-ce que le triple bottom line, people planet profit, est vraiment accessible, ou est-ce qu'on ne peut pas travailler les trois en même temps ?Est-ce que tout ça ne démarre pas par un travail individuel du dirigeant, une forme de spiritualité même laïque ?Comment poser des limites pour que le soin inconditionnel ne se fasse pas dévorer par ceux qui en abusent ?Est-ce que le capitalisme financier est en train de s'adapter aux critiques, ou est-ce qu'il passe simplement entre les mailles du filet ?Références citées dans l'épisodeLivresThe Caring Company / L'entreprise qui prend soin, Isaac Getz et Laurent Marbacher, nominé Breakthrough Ideas au Thinkers50 (00:30, 16:17)Vos idées changent tout, Isaac Getz, 2003 (05:04)Give and Take, Adam Grant, sur les profils givers, matchers et takers (59:02)Les travaux d'Isaac Getz sur l'entreprise libérée, avec Brian Carney (01:53, 06:02)Entreprises et organisationsLSDH, Laiterie de Saint-Denis-de-l'Hôtel, près d'Orléans, environ 2 200 personnes, la maison des routiers installée dans une ancienne porcherie (11:17 à 14:23)La famille Schmittlin, laiterie alsacienne, épisode d'entraide sur quinze ans avec la famille Vasseneix (19:44 à 21:46)Handelsbanken, banque suédoise, fonds Oktogonen, performance supérieure à ses concurrents chaque année depuis 1973, 1 % du marché de détail britannique et 50 % du crédit aux PME pendant la crise des subprimes (21:46, 47:05, 49:15 à 52:33)Reitan, plus grand distributeur nordique, huit valeurs gravées dans la pierre et un livre bleu confidentiel, programmes de réalisation des rêves des salariés (31:54 à 36:49)Châteauform', les clients appelés des amis, l'anecdote du savon du site rue Saint-Dominique (45:12, 01:01:28)Favi, fonderie picarde (06:02)Alan et le remboursement par défaut (01:03:05)Lidl sorti de Norvège au bout de quatre ans, Aldi sorti du Danemark (34:42)Personnes citéesJean-François Zobrist, ancien patron de Favi, disparu (06:02, 01:03:50)Jan Wallander, l'architecte de la philosophie Handelsbanken (22:31)Anders Bouvin, ancien PDG de Handelsbanken, ex-patron de la division britannique développée de zéro à plus de 200 agences (49:15, 51:38)Odd Reitan, fondateur du groupe Reitan (31:54, 35:30)Daniel Abittan, cofondateur de Châteauform' (01:02:24)Emmanuel Vasseneix, PDG de LSDH (19:44)Hubert Joly, qui a écrit un mot dans le livre (23:54)Jean-Charles Samuelian, Alan (01:03:05)Muhammad Yunus, prix Nobel de la paix, avec qui Laurent Marbacher a cocréé une banque de microcrédit au Chili (03:25)Peter Senge, organisation apprenante (03:25)Cynthia Fleury et les quatre dimensions du care, physique, psychique, social, environnemental (30:26)Adam Smith, philosophe moral avant d'être économiste (17:52 à 18:36)Milton Friedman, article du New York Times de 1970 (42:16, 01:05:39)John Elkington, inventeur du triple bottom line et auteur de son propre rappel dans la HBR (40:55)Olivier Hamant et la robustesse, référence de Grégory Pouy (28:44)Adam Grant (58:42)Thatcher et Reagan, et le there is no alternative (01:05:39, 01:12:05)ConceptsEntreprise libérée, 400 à 500 entreprises et administrations en France (06:24)Blue ocean strategy (25:39)Triple bottom line, people planet profit (39:40)Shareholder et stakeholder capitalism, World Economic Forum (40:55)Heartset shift contre mindset shift, métanoïa (53:27)Code d'honneur Bushido (54:13)Force for good (01:08:00)Timestamps clés00:13 Introduction et présentation des invités02:54 D'où vient leur intérêt pour le soin07:25 Philosophie contre modèle11:02 La maison des routiers de LSDH14:23 Pourquoi il n'y a pas de calcul derrière16:05 Pourquoi l'humanité en entreprise nous surprend17:02 La transaction comme croyance fondatrice19:02 La place de l'invisible19:44 L'histoire Schmittlin, quinze ans plus tard21:46 Handelsbanken et le médecin de famille23:54 Pourquoi les entreprises ne le font pas26:27 L'inflation de l'ego et l'endoctrinement des business schools30:26 Les quatre dimensions du care selon Cynthia Fleury31:54 Reitan et les rêves des salariés35:30 Les huit valeurs gravées dans la pierre36:49 Pourquoi les valeurs affichées au mur sont du vent39:40 Le triple bottom line et son rappel produit42:21 D'accord avec Friedman sur un point42:59 Care first45:12 Châteauform' et les clients appelés des amis46:11 Des principes, pas des méthodes47:05 Pourquoi une mesure isolée ne suffit jamais49:15 Handelsbanken et les PME britanniques pendant la crise51:22 Profits privatisés, pertes socialisées52:33 Le travail intérieur du dirigeant53:27 Le heartset shift57:12 Les réseaux de dirigeants58:42 Adam Grant et les givers01:01:28 L'anecdote du savon en cristal01:03:05 Alan et le remboursement par défaut01:03:50 Le coût invisible du contrôle01:05:39 Le capitalisme financier peut-il s'adapter01:12:05 Il y a une alternative01:13:12 ConclusionHébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

What does it take for a corporate scientist with zero direct reports to land on a list dominated by business school professors and bestselling authors? That's the question Jayshree Seth had to answer for herself when she was named to the Thinkers50 Radar in 2025 — and her answer became a framework. In her third appearance on the show, Jayshree Seth, 3M's Chief Science Advocate and now-published trilogy author, returns to catch listeners up on a remarkable stretch: a Thinkers50 keynote, a panel alongside Amy Edmondson, an HBR collaboration on trust and AI, and the release of her third book, The Heart of Science: Engineering Blueprint. The conversation moves through several of Jayshree's signature acronym-driven frameworks. There's METRICS-OPTICS-RUBRICS-ENERGETICS, born from reflecting on how she — an engineer with no traditional management credentials — ended up on a list built for management thinkers. There's the "three Cs" that block innovation: copy-pasting, catchphrositis, and cherry-picking, delivered as her Thinkers50 keynote. And there's VIABLE, her personal-branding framework built around voice and visibility, image and impact, backstory and behaviors, and experience and exposure. Beyond the frameworks, this is a conversation about the mechanics of building a reputation from inside a technical role. Jayshree traces the specific chain of relationships — a mention in David Epstein's book Range, an introduction to Rita McGrath, an eventual collaboration with Amy Edmondson on psychological safety and "intelligent failure" applied to human-AI trust — that turned an internal 3M scientist into an external voice cited in Harvard Business Review and Fast Company. Bill and Jayshree also dig into what it means to write a book for three different audiences at once — emerging thought leaders, established experts, and Hall of Fame-level veterans — and why friction in that process is often a sign you're doing it right. The episode closes with a reflection on responsibility: once you have an audience, thought leadership isn't a hobby, it's a discipline that has to coexist with a full-time job. If you've ever wondered whether your expertise "counts" as thought leadership because it didn't come with a traditional credential, this one's for you.     Three Key Takeaways: • Being different can be your competitive advantage, not a liability. Jayshree's METRICS-OPTICS-RUBRICS-ENERGETICS framework argues that outsiders to a field — like an engineer among management thinkers — don't need to conform to existing rubrics. Changing the measurement, the framing, and the energy you bring can alter who gets to lead a conversation. • Reaching out to "inaccessible" experts is a discipline, not a gamble. Jayshree's collaborations with Amy Edmondson, Rita McGrath, and others didn't start with credentials — they started with cold outreach after reading an article or hearing a podcast. The lesson: most thought leaders are more accessible than they appear, and it's okay if they say no. • A personal brand for thought leadership rests on delivery, not image. Her VIABLE framework (voice/visibility, image/impact, backstory/behaviors, experience/exposure) puts the emphasis on tangible results and consistent values over aesthetics — visibility only amplifies a brand that already has substance behind it.   This episode isn't just an interview — it's a live example of the ideas in Bill's brand-new book, The Thought Leadership Handbook, co-written with Peter Winick and Naren Aryal. Jayshree's journey — from in-house corporate scientist to Thinkers50 Radar honoree — is practically a case study for the book's core idea: that thought leadership follows identifiable patterns, not luck. In fact, the book itself draws on more than 700 conversations from this very podcast, and organizes those stories into five thought leadership "avatars" — Jayshree's path as an In-House Expert turned public voice fits right into that framework. If her VIABLE branding model resonated with you, the Handbook goes deeper into exactly how experts like her make that leap from personal effort to public influence. Pick up The Thought Leadership Handbook: How the Experts Elevate Their Big Ideas — And How You Can Too, by Bill Sherman, Peter Winick, and Naren Aryal, wherever books are sold — including Amazon, Barnes & Noble, and Amplify Publishing Group's website.

How can leaders handle conflict more effectively, give feedback that actually helps people grow, and build stronger trust with their teams? In this episode of the Live Greatly podcast, Kristel Bauer sits down with Caroline Webb, leadership coach, economist, former McKinsey partner, and author of Leadership Intelligence: Science-Backed Strategies for Mastering 21 Everyday Management Challenges. Caroline shares science-backed strategies for navigating some of the most common—and challenging—situations leaders face. She introduces her Common Ground Model for working through disagreements, shares tips for giving and receiving feedback more effectively, and explains why simply telling people what to do often isn't the best way to help them learn and develop. Kristel and Caroline also discuss what it takes to build trust, strengthen relationships, and become more effective at handling the everyday challenges of leadership. Tune in to learn: How to approach conflict and find common ground during disagreements Tips for giving and receiving feedback more effectively Why telling people what to do can get in the way of development How to better support people in learning and growing Strategies for building trust within your team Science-backed insights from Leadership Intelligence that can help you become a more effective leader Whether you're leading a team, managing others, or looking to strengthen your own leadership skills, this conversation offers actionable strategies to help you lead more effectively through the challenges that come with working with and leading others. ABOUT CAROLINE WEBB: Caroline is a leadership coach, economist, and author of How to Have a Good Day and the forthcoming Leadership Intelligence. She has been named one of the top fifty executive coaches in the world by Thinkers50, and one of the top fifty leadership and management thinkers by Inc. magazine. She is a senior advisor to McKinsey & Company, where she was previously a partner. Her work has been featured in The Wall Street Journal, The New York Times, Harvard Business Review, Financial Times, The Economist, The Guardian, and Fortune. She lives in New York. Connect with Caroline Webb:  Order her book LEADERSHIP INTELLIGENCE: Science-Backed Strategies for Mastering 21 Everyday Management Challenges:  Website: https://carolinewebb.co/  SOCIAL MEDIA • LinkedIn      • Instagram About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the award-winning author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building. Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel's work has been featured in Forbes and she has had multiple TV appearances including NBC News Daily, ABC News Live, FOX Weather, ABC 7 Chicago, WGN Daytime Chicago and more. Kristel lives in the Chicago, IL area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.

While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors whose books have had a big impact on her over the past two years.  In this episode, Kim Scott speaks with Caroline Webb about her latest book, Leadership Intelligence.  They explore the principles of effective leadership: the importance of widening perspectives; the role of cognitive load in decision-making; and the significance of intrinsic motivation through competence and connection. The conversation also delves into the dynamics of disagreement, the necessity of feedback, and practical strategies for fostering a collaborative team environment. They review effective feedback techniques and the significance of public praise.  Caroline also emphasizes the role of gratitude and giving praise in building strong workplace relationships, the importance of understanding stress and resilience in leadership, and how leaders can foster team resilience through structured conversations and practices. The discussion culminates in the introduction of the five C's of team resilience, emphasizing the need for communication, clarity, calm, connection, and capacity in creating a supportive work environment. Guest Background: Caroline Webb is a leadership coach, economist, and speaker known for being one of the world's leading experts in using insights from behavioral science to improve professional life. She is the author of Leadership Intelligence and of How To Have A Good Day, a global bestseller published in 20 editions and over 60 countries. She is also a Senior Advisor to McKinsey, where she was previously a Partner. She has been rated one of the top 50 leadership and management thinkers by Inc. magazine, and one of Thinkers50's top 50 executive coaches in the world. CHAPTERS (00:38) Introduction to Leadership Intelligence (03:24) Deliberate Wisdom: Widening Perspectives (06:29) Causal Maps and Driver Trees (09:27) Navigating Disagreements in Leadership (12:30) The Importance of Turn-Taking in Discussions (15:22) Lightening Cognitive Load for Better Leadership (19:19) Intrinsic Inspiration: Competence and Connection (22:21) The Power of Feedback in Engagement (30:29) Effective Feedback and Praise Techniques (32:57) The Importance of Public Praise (37:01) Cultivating Gratitude and Appreciation (37:32) Understanding Stress and Resilience (44:45) Building Team Resilience with the Five C's Connect with the Radical Candor team: ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Caroline Webb is an economist, executive coach, and bestselling author of How to Have a Good Day, which has been published in more than 60 countries. Her new book is Leadership Intelligence: Science-Based Strategies for Mastering Twenty-One Everyday Management Challenges. Caroline has been named one of the top 50 executive coaches in the world by Thinkers50 and one of the top 50 leadership and management thinkers by Inc. magazine. She is a Senior Advisor on leadership to McKinsey & Company, where she previously served as a Partner. For more than two decades, Caroline has worked with leaders across business, government, startups, and the social sector, drawing on behavioral science, economics, and neuroscience to help people perform at their best. Her work has been featured in Harvard Business Review, The Wall Street Journal, The New York Times, The Economist, Financial Times, Fortune, Fast Company, TIME, and WIRED. In this episode we discuss the following: One of my favorite ideas from Caroline is simple: if you want to get the best out of people, it helps to understand how their brains work. When Caroline was working with the military general, it was only when she explained what was happening in the brain that she finally got through to him. Shouting might make someone more vigilant, but it's not going to improve their problem-solving ability. When people feel threatened, their ability to reason, solve problems, and be creative can actually decline. Leadership isn't so much about our personality traits as it is about our behaviors. And when people know we have their best interests at heart, they're more likely to reach their potential. When someone responds to us in an unpleasant way, our instinct is to focus on what they need to change. But sometimes the best way to change how someone behaves toward us is to change how we behave toward them first.

Some leaders sense change early. Far fewer know what to do with it.Rita McGrath has spent her career studying the moment the ground shifts under a business ... and why so many brilliant, well-resourced companies miss it completely. She's a professor at Columbia Business School, ranked among the world's top ten management thinkers by Thinkers50 and winner of their number one award in strategy, and the author of The End of Competitive Advantage and Seeing Around Corners.In this episode, Rita takes me inside her "flops file" ... a collection of corporate disasters so expensive you have to lose fifty million dollars to make the list. We talk about why the old rules of strategy have stopped working, why treating failure as learning is so hard for experienced operators, and how the best leaders manage the one resource they can never get back: their own time and attention.She shares the idea of strategic centering ... working out what your organisation is truly grounded on ... and why a scientist running a science company, or a technologist running a technology company, now has an advantage the generalist CEO does not. And she makes the case that we are living through a genuine turning point, where the old world is fighting to hold its place and the new one is already taking shape for those with the courage to see it.It began with a teenager from Rochester stepping off a plane into a New York City she'd been warned was dangerous ... and choosing curiosity over fear. That instinct became a whole way of thinking about strategy. This is a conversation about paying attention to the future before it arrives. The Unlock Moment is hosted by Dr Gary Crotaz, PhD — master interviewer, executive coach and author. Downloaded in over 140 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.

If "high performance" leads to long nights, little recovery time, and feelings of burnout, then it's time we rethink our relationship to work. In this episode, Kate Zipay, Associate Professor of Management and Associate Director of Research & Impact at the Purdue Center for Working Well, and Allie Gabriel, the Thomas J. Howatt Chair in Management and Director of the Purdue Center for Working Well, explore how we can break the cycle of depletion and fundamentally change our work culture. The conversation explores the idea of "intuitive working," explaining why some work feels more like eating a bag of chips than meaningful progress. Kate and Allie challenge organizations to stop rewarding overwork as a sign of commitment and provide practical ways L&D can help people work more intentionally for the benefit of themselves and their organization. Resources: See Allie and Kate at ATD Core4: https://core4.td.org/keynote-speakers/  Thinkers50: https://thinkers50.com/biographies/kate-zipay-allison-gabriel/ Substack: https://payingattentionwork.substack.com/  Kate's Website: https://www.katezipay.com/  Allie's Website: https://www.allisongabriel.com/  Matches Measure: A Burnout Assessment Tool: https://profcindymuir.com/matchesmeasure Books Mentioned: Hope Is the Strategy: The Underrated Skill That Transforms Work, Leadership, and Wellbeing by Jen Fisher Thinking Fast and Slow by Daniel Kahneman

Prof. Dr. Hermann Simon wuchs auf einem Bauernhof in der Eifel auf, studierte Wirtschaftswissenschaften in Köln und Bonn und wurde nach Promotion und Habilitation bei Horst Albach zunächst Professor in Bielefeld (1979–1989) und Mainz (1989–1995). 1985 gründete er gemeinsam mit Eckhard Kucher und Karl-Heinz Sebastian die Beratung Simon-Kucher & Partners, gab 1995 seine Professur vollständig auf und führte das Unternehmen bis 2009 als Vorsitzender der Geschäftsführung; heute ist er Ehrenvorsitzender. In den frühen 1990er-Jahren prägte er den Begriff „Hidden Champions“ für die unbekannten Weltmarktführer des deutschen Mittelstands. Simon hat mehr als 40 Bücher in 27 Sprachen veröffentlicht und zählt laut Thinkers50 zu den einflussreichsten Managementdenkern weltweit. Im Gespräch mit Georgiy Michailov erklärt er, warum Führung bis heute ein mysteriöses Phänomen bleibt und was fünfzig Jahre gesammelte Notizen über Erfolg und Scheitern lehren.

What kind of experience do other people have when they work with you? It's a simple question—and one that can transform the way you lead. In this conversation, executive coach and bestselling author Brenda Bence shares lessons from coaching CEOs around the world, along with pivotal moments from her own leadership journey. Through unforgettable stories and practical examples, she explains why great leaders build people before they build businesses, why curiosity and listening matter more than having all the answers, and why the best leaders continually examine the impact they have on others. Whether you lead an organization, a team, or simply want to become a better colleague, Brenda offers wisdom that will challenge you to think differently about the kind of leader you're becoming. Brenda Bence is recognized by Thinkers50 as a Coaching Legend and is ranked by Global Gurus as one of the world's top three executive coaches. She is a Hall of Fame professional speaker and the award-winning author of 12 books, including her latest, Would YOU Want to Work for YOU™? Known as the "Billion Dollar Coach," Brenda has coached dozens of C-Suite executives from many of the world's largest and most recognized corporations. Her passion lies at the intersection of leadership and branding, helping leaders build both the organizations they lead and the individual leadership brands they leave behind. Through Brenda's coaching, global keynote speeches, and award-winning books, she has inspired and developed hundreds of thousands of leaders around the world.  You'll DiscoverWhy growing people must be part of every business strategy. The mindset shift every leader must make to move from expert to leader. How understanding what motivates each employee dramatically improves engagement and retention. Why middle managers determine whether organizational change succeeds or fails. How listening and curiosity create stronger leaders than certainty and control.Connect with Brenda Bence LinkedIn https://www.linkedin.com/in/brendabenceWebsite Brenda Bence https://www.BrendaBence.com BooksWould YOU Want to Work for YOU? https://www.amazon.com/Would-YOU-Want-Work-Performance/dp/B0H5RDP3N1Leading YOU https://www.amazon.com/Leading-YOU-self-leadership-executive-success/dp/1942718012 Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn

Close to half of Fortune 500 companies were founded by immigrants. Eighty per cent of billion-dollar startups have an immigrant founder or executive. And businesses founded by immigrants statistically outlast the ones founded by everybody else.   Nobody had properly asked why ... until Dr Neri Karra Sillaman did.   Neri stood at a border at the age of eleven with her nine-year-old brother and her parents, who carried two suitcases and nothing else. She is now a professor at Oxford, the founder of a global luxury brand, and the winner of the Thinkers50 Radar award for the world's most promising emerging management thinker.   In this episode, Neri takes me inside the research behind her book Pioneers ... eight principles she found in the founders of Chobani, Moderna and Calendly, none of whom put profit first. We talk about why the usual paths are often closed to outsiders and what they build instead, why raising money too early can kill a company before it starts, and what happened when the war in Ukraine hit her own business ... and Prada picked up the phone.   Twenty years ago, in a seminar room in London, Neri was told that altruism is not real in business. This is what she found out. The Unlock Moment is hosted by Dr Gary Crotaz, PhD — master interviewer, executive coach and author. Downloaded in over 140 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.

Organizational leaders are often under constant pressure to deliver simple solutions in the face of deeply complex challenges, with confidence and speed. You may experience this as a kind of "either/or" decision-making, a tension between doing things this way or that way. A leader pressured to decide quickly may miss insights that emerge from sitting with the tension within the paradox they face. Amidst these dynamics, can leaders hold the possibility of "both/and"? Our guest, Wendy Smith, suggests that moving beyond reductionist thinking requires embracing the interdependent tensions of paradox. She encourages us to shift our focus from making forced choices to discovering how opposing forces can reinforce one another. Cultivating "both/and" thinking is no longer a purely theoretical exercise; it is an essential, everyday capability needed to navigate the ambiguity of our changing world, disrupt transactional habits, and build courageous, thriving communities. Dr. Wendy K. Smith is an expert in organizational behavior whose research focuses on paradox theory and how leaders navigate competing demands to drive creative solutions. She is the co-author of Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems. Recognized as a Thinkers50 top global management thinker and one of the most cited researchers in her field, Dr. Smith is the Dana J. Johnson Professor of Management & Faculty Director of the Women's Leadership Initiative at the University of Delaware. She will serve as a Fellow at Harvard Business School for the 2026-27 academic year. This episode Challenges the pervasive demand for immediate clarity and rapid decision-making, demonstrating how rushing to resolve ambiguity can diminish both decision quality and human dignity. Unpacks the conceptual difference between a dilemma (a choice to be made) and a paradox (interdependent, synergistic tensions, such as stability vs. change or the abstract vs. the practical). Plays with the idea of "cauliflower living"—a deep integration where a strong global economy feeds the distinct, hyper-local traditions of communities, an example of "Both/And" thinking that revitalized Fogo Island, Newfoundland. Examines how unheld uncertainty breeds a social contagion of fear, proposing building a capacity for collective courage to hold interdependent tensions rather than retreating into polarized camps. Notes 0:00 - The Curriculum of Experience: Navigating complexity and transition 5:13 - A Career Dilemma: Finding the integration between medicine and leadership 12:04 Engaging in A Paradigm Shift: Moving away from linear reduction and towards holistic and interdependent thinking 25:19 - Cauliflower Living: Fogo Island and honoring tradition through modernity 44:05 - Interlude: Reflection on learning through paradox 46:58 - The Folly of Airport Transactions: Applying paradox in everyday moments 1:01:50 - Emotional Contagion: Addressing the fear of ambiguity in within groups 1:09:08 - Final Thoughts: "Both/And" as the next core leadership practice Citations, Papers & Recommended Reading Berg, David & Smith, Kenwyn. Paradoxes of Group Life. Kerr, Steven. On the Folly of Rewarding A, While Hoping for B. Nisbett, Richard & Peng, Kaiping. The Geography of Thought. Production Credits Learning Through Experience is hosted by Dr. Heidi Brooks and produced by Emberleaf Studio. Theme music composed and performed by Bradley Kemp.

SHE THREW AWAY EVERY FINANCIAL MODEL SHE HAD BUILT IN EIGHT YEARS ON WALL STREET. Whitney Johnson graduated from college with a music degree, arrived in New York newly married and broke, and took the only job she could get: secretary to a retail stockbroker. She watched the brokers around her open accounts and thought, I want to do that. So she took business courses at night. A boss took a chance on her and moved her into investment banking. Then, while she was pregnant and on the strength of good performance reviews, she was pushed into equity research, a move she did not want and that felt like a step down. It became the making of her career. She spent nearly eight years as an equity analyst and was Institutional Investor-ranked every single year. Then she read Clayton Christensen's The Innovator's Dilemma and realized disruption theory did not just explain the Latin American telecom stocks she covered. It explained her. She left Wall Street without keeping a single one of her models, cold-emailed Christensen one of her research reports, and eventually co-founded the Disruptive Innovation Fund with him. Today she is the CEO and co-founder of Disruption Advisors, ranked by Thinkers50 among the top ten management thinkers in the world, and the author of four bestselling books with a fifth on the way. In this conversation with host Laurie McGraw, Whitney breaks down the S Curve of Learning: why the launch point feels terrible even though your growth is mathematically at its fastest, what the sweet spot actually feels like, and why mastery is the most dangerous place to linger. IN THIS EPISODE - From music major to secretary to Institutional Investor-ranked equity analyst - The maternity-leave moment that turned an unwanted job into a career-maker - Reading The Innovator's Dilemma and realizing it applied to people, not just products - Leaving Wall Street and burning the bridges on purpose - How she reached out to Clayton Christensen, and what came of it - The S Curve of Learning explained: launch point, sweet spot, mastery - Why growth feels slowest at the exact moment it is fastest - Dopamine, inaccurate predictive models, and why beginners feel like imposters - Dr. Dan Siegel's "name it to tame it" and how to talk yourself through the discomfort - Why mastery is where careers quietly stall - "If I don't disrupt myself, the market will do it for me" - The research on women needing 100% of qualifications versus men needing 70% - Being judged on track record while men are judged on potential - Getting her hand slapped asking for compensation, and what she'd do differently - Sally Helgesen's How Women Rise and Sheryl Sandberg on naming the discomfort before the conversation - Whether Whitney still disrupts herself, and what that looks like now - AI as external disruption, and why self-regulation and calm are the real response - Pulling the stake out of the ground: self-limiting beliefs women carry - Her closing advice on connection, intuition, and discernment as superpowers Hosted by Laurie McGraw. Full episode on Inspiring Women. Link in comments. #InspiringWomen #WhitneyJohnson #LaurieMcGraw #DisruptYourself #SmartGrowth #Leadership #WomenInLeadership #PersonalDisruption #CareerGrowth

AI can make your work faster, cleaner, and more impressive. But can it also create an illusion of competence—improving the output while the judgment, expertise, and original thinking underneath it stop developing?In this special episode of The Good Leadership Podcast, Charles Good speaks with bestselling author and globally recognized business thinker Dorie Clark about what it takes to win the long game in an AI-driven world.Dorie explains why the abundance of information is making human attention increasingly scarce and why leaders must differentiate through clarity, a distinctive perspective, and ideas grounded in real experience. She also discusses the lasting value of trusted relationships, reciprocity, personal branding, visibility, and becoming known for something meaningful.The conversation explores why many capable leaders are working harder while feeling less confident about their futures, how short-term wins can conceal long-term capability erosion, and why AI-generated polish should never be confused with genuine expertise.Dorie also shares practical guidance for:Using AI as a thinking partner rather than a thinking substituteDeveloping judgment through deliberate practice and reflectionInvesting AI-created time in skills, relationships, and strategic assetsBuilding a visible platform and recognizable point of viewKnowing when to persist and when to repositionTaking small actions that compound over five or ten yearsThe episode also examines the potential for AI to transform healthcare and human longevity—and why the biggest opportunities may emerge when technological innovation is paired with distinctly human judgment and relationships.Dorie Clark teaches executive education at Columbia Business School and is the bestselling author of The Long Game, Reinventing You, Stand Out, and Entrepreneurial You. She has been named four times to the Thinkers50 list of the world's leading business thinkers. This conversation is part of our milestone series, What It Takes to Keep Rising in the AI Era.02:25 Having a long-term strategy in a speed-driven world03:28 Scarce attention in an age of abundant information04:32 The value of in-person experiences and relationships05:04 Differentiating through clarity and perspective06:30 Why leaders are working harder but less confident07:04 Learning AI skills through deliberate practice08:59 The myth of career stability and reinvention09:59 Personal branding, visibility, and adaptability11:16 Building reciprocal human relationships12:17 Short-term wins versus long-term capability13:11 The artisan mindset and generalist skills14:22 The illusion of competence created by AI16:04 The capabilities most at risk in the AI era16:33 Andrew Ridgeley, likability, and relationships18:32 Trust and the power of a strong network19:19 Building judgment through difficult problems20:08 Using AI as a sparring partner20:52 Investing time in strategic assets and skills23:15 Dorie's focus on video, content, and AI mastery24:07 Career lessons and the importance of a platform 26:21 Community and accurate information in career growth27:08 Long-term success and the need for patience28:02 Using analytics and feedback to improve29:42 When to stay the course or reposition30:48 Exponential growth and patience32:17 Small actions that create long-term returns33:42 AI, healthcare innovation, and human longevity34:12 One practical step for building long-term capability36:34 Braces and the power of consistent action37:07 Final advice on relationships and deliberate practice

Special thanks to Triangle for sponsoring this episode. Triangle's founder, Matt, is offering a complimentary one-hour strategy session for founders seeking to grow their personal brand. I can't recommend this service enough, and get in quick as there are only three remaining slots available this month! Get in touch at matt@mattswain.com or book directly at https://www.triangle-branding.com/book-a-call   What if the most successful companies of the future are the ones that give back more than they take?  In this episode of World's Greatest Business Thinkers, host Nick Hague sits down with sustainability strategist, driver of change, and Net Positive co-author Andrew Winston to explore how businesses can move beyond minimizing harm and start creating measurable positive impact.  They discuss why purpose-driven companies build stronger competitive advantages, how the five principles of net positive leadership reshape strategy, and why true impact requires looking across the entire value chain. Andrew shares lessons learned from companies like Unilever and Tony's Chocolonely to explain how leaders can build collective courage through partnerships.  Nick and Andrew also discuss how AI can drive operational efficiency while simultaneously preparing organizations for workforce disruption. Be sure to listen in to this conversation about why creating a better world may be the smartest business strategy today.  What You Will Learn: How to reframe sustainability as a profit driver, not a cost The Five Core Principles framework for building a net positive enterprise Why the Unilever vs. Kraft Heinz battle reveals the future of corporate strategy How to identify and measure what actually matters in your business Why collective courage, not individual heroism, drives meaningful change  How to navigate the AI revolution without repeating past sustainability mistakes   If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.   About the Guest: Andrew Winston is a globally recognized sustainability strategist, author, speaker, and advisor helping companies build strategies that create value for business, society, and the planet. Named to the Thinkers50 2021 list of top management thinkers, Andrew is the coauthor of Net Positive: How Courageous Companies Thrive by Giving More Than They Take and author of The Big Pivot and Green to Gold. For over 20 years, he has worked with leading organizations, including Unilever, HP, PepsiCo, Marriott, and PwC, to navigate sustainability, innovation, and long-term growth. His writing has appeared in Harvard Business Review, MIT Sloan Management Review, and other leading publications.   Quotes: "We felt that the kind of flag we needed to plant was to say that businesses need to be regenerating, helping heal at the same time, so that they are profiting and growing by improving the world, and improving the lives of all their stakeholders. The core question we ask throughout the book is: Is the world better off because your business is in it? It's not the kind of question we're taught in business school, which is really remarkable when you think about it." "We've gotten into a kind of fifty-year period where the purpose of business is apparently just being short-term profits for shareholders. But the system optimizes for profits, and that generates quality of life for people; it's not nothing. But it doesn't actually optimize for making sure we have a thriving world for all, and that's really the ultimate purpose of our mission." "To set yourself up for the future and innovate requires some courage, to sometimes kill things you've done very well for a long time because somebody else will. Businesses have gotten much more conservative, not politically, but in terms of innovation and driving their thinking. That's a shame, and it also means we're not maybe innovating as much as we could." "When you take ownership, think long-term, engage multiple stakeholders, and commit to partnership, it yields shareholder value. Shareholder value is the fifth principle, but it's shareholders, not only. It's what causes the shareholder value: a mode of business that creates value over time and builds and compounds."   Keywords: Primary Keywords (Core Themes): net positive business, sustainable business practices, corporate sustainability, business purpose and profit, stakeholder capitalism, environmental responsibility, social impact business, regenerative business model, long-term value creation, business ethics and values Secondary Keywords (Related Subtopics): supply chain sustainability, corporate social responsibility, ESG investing, green business strategy, climate action for companies, sustainable leadership, business transformation, stakeholder engagement, purpose-driven companies, value chain management, living wages, biodiversity metrics, community impact measurement, sustainable materials   Episode Resources: Andrew Winston on LinkedIn Andrew Winston Website Net Positive Book World's Greatest Business Thinkers on Apple Podcasts World's Greatest Business Thinkers on Spotify World's Greatest Business Thinkers on YouTube  

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— How many times have we remained silent when something important needed to be said? How often have we hidden our thoughts, emotions, needs, or truths out of fear of judgment, rejection, conflict, or simply not being heard? Many of us learn, often from an early age, that staying quiet is safer than speaking up. Over time, those patterns can become so familiar that we hardly notice them. We silence our ideas, our creativity, our boundaries, our needs, and sometimes even our authentic selves. But what is the cost of that silence? Today, we'll explore how silence shapes our lives, relationships, workplaces, and communities, and how we can begin to recognize and unlearn the unconscious patterns that keep us from fully expressing who we are. We'll discuss the courage required to speak our truth, the importance of creating spaces where all voices are welcomed, and how authentic self-expression can lead to greater connection, belonging, personal growth, and well-being. At its heart, this conversation is an invitation to reclaim our voice—not to speak louder, but to speak more honestly, more intentionally, and more fully from who we truly are. Valeria interviews Elaine Lin Hering  — She is the author of  "Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully." Elaine Lin Hering is a speaker, facilitator, and former Lecturer on Law at Harvard Law School. She works with organizations and individuals to build skills in communication, collaboration, and conflict management. She has worked on six continents and facilitated executive education at Harvard, Dartmouth, Tufts, UC Berkeley, and UCLA. She has served as the Advanced Training Director for the Harvard Mediation Program and a Managing Partner for a global leadership development firm. She has worked with coal miners at BHP Billiton, micro-finance organizers in East Africa, mental health professionals in China, and senior leadership at the US Department of Commerce. Her clients include American Express, Chevron, Google, Nike, Novartis, PayPal, Pixar, and the Red Cross. She was named a Thinkers50 global management thinker on the rise.  To learn more about Elaine Lin Hering and her work, please visit: https://elainelinhering.com/

Summary In this episode, Andy sits down with Cornelia Choe, leadership advisor and founder of global CEO peer groups, author of The Panoramic Leader: How Great Leaders See Differently, co-authored with Marshall Goldsmith. Cornelia's core idea is that the "mental maps" we form early in life quietly shape how we lead today, and that our decisions are only as good as the world we're actually able to see. Andy and Cornelia explore why so many new executives fail within their first 18 months, what she calls a visibility problem rather than an execution problem. They dig into practical tools: microtranslations for sharing ideas others can absorb, optimistic fear that lets us move forward without ignoring real risk, and the balcony-and-dance-floor balance of perspective and proximity. Cornelia also shares how getting up close to stakeholders, and even to her own kids, opens up options we couldn't see before. If you're looking for practical ways to see more clearly and make better decisions in an uncertain world, this episode is for you! Sound Bites "And the truth is, sometimes the problem is not that we lack data, it's that we're not seeing broadly enough." "And if you truly believe something, stick with it, keep it on your map, and have the courage to go through with it." "But the problem is it's no longer enough to be right in today's world, and having an incomplete picture is just as dangerous as getting it wrong." "Optimistic fear is the ability to keep the risks and the danger in mind, yet to still go forward and to use our fear to fuel our momentum going forward." "We don't need to have everything solved, but just getting up close can reward us with a lot of options." "I mean, in some ways you could argue that our brain's autopilot is not a bug, it's a feature." "You don't have to accept everything you hear or everything your stakeholders tell you, but we do need to think about it and, in a thoughtful way, choose to accept it or not." "And in a world that's constantly changing, this is going to be an even more crucial skill because your decisions are only as good as the world you see, and the most successful leaders learn to see more in today's world." "It's just a good reminder to me that a smart, well-intentioned person can see situations quite differently." "Our identity is created by the people around us, the people who share their perspectives with, and the perspectives that we allow to become part of our mental maps." "I heard someone once say that we're all driven by just a few lines of code that run in the background, and as a former software developer, I can relate to that." Chapters 00:00 Introduction 01:48 Start of Interview 02:00 How Early Life Experiences Shape Our Maps 07:50 Why New Executives Fail in the First 18 Months 12:20 Microtranslations 16:01 Optimistic Fear vs. Pessimistic Fear 21:53 Keeping Curiosity Alive and Getting Off Autopilot 25:59 How We React When Our Map Is Challenged 29:25 The Balcony and the Dance Floor 34:41 How Our Circles Shape and Narrow Our Maps 38:33 Panoramic Leadership at Home 41:20 End of Interview 41:57 Andy Comments After the Interview 45:00 Outtakes Learn More You can learn more about Cornelia and her work at substack.com/@corneliachoe. For more learning on this topic, check out: Episode 489 with Marty Dubin. It's a book about blind spots and how they can easily derail us, an excellent complement to this discussion. Episode 318 with John Stepper. He's the author of Working Out Loud, and his approach to developing people has a lot of similarities to the leader circles that Cornelia runs. Episode 54 with Roger L. Martin. Roger is often in the top 10 of the Thinkers50, and we talk about how you can hold opposing ideas at the same time, very aligned with this book. Chat with PMeLa You can chat directly with PMeLa—the podcast's AI persona—to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Decision-Making, Mental Models, Stakeholder Engagement, Perspective, Curiosity, Self-Awareness, Change, Psychological Safety, Executive Effectiveness, Project Management The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license

“AI companies are taking advantage of our natural tendency to ascribe an inner life to our interlocutors. They profit when you think the chatbot cares.” — Kate O'Neill If we don't like someone, we call them a fascist. And if we like them, we say they are a humanist. The F and H words. Both meaningless in our sloppy, bot-infested age. But maybe I'm just a cranky anti-humanist. Even anti-human — whatever that means. Or maybe I'm being harsh (moi?). Humanism certainly is all the rage in our AI age. Corporate consultant Kate O'Neill likes the word so much that she has built her brand around it. The self-styled “Tech Humanist” is the author of Tech Humanist, the host of the Tech Humanist Show, and a frequent speaker on the TED circuit. So how to use the H word without sounding like Claude or ChatGPT? O'Neill argues that what makes us human is our quest for meaning. The M word. That's what distinguishes us from the bots. But as Kazuo Ishiguro warns in Klara and the Sun, we are fast arriving at a point when the bots are better than us at extracting meaning from the world. So did Kate O'Neill pass the Keen Test (reverse of Turing)? Did the Tech Humanist say anything that would have eluded Claude? Or have we already arrived at Ishiguro's bleak terminus where the bots are more skilled at infusing the H word with meaning than we are? Five Takeaways •       What Is Tech Humanism? Aligning Business and Human Outcomes: O'Neill's definition: technology shapes human experiences at scale, and it does so almost always in service of a business objective that is accelerating its advance. The purpose of tech humanism is to find the business objectives that need to be met and align them with human outcomes that are rewarding and fulfilling for people. This means using technology to amplify the alignment between business and human outcomes — rather than simply making the business more successful. It is, she acknowledges, not the habit of most business leaders. But it is a habit that can be developed. •       You Sound Like a Bot: Andrew's Challenge: Andrew's opening challenge: O'Neill sounds exactly like a well-prompted language model. She uses the h word (humanism) and the m word (meaning). What is she saying that Claude couldn't say? O'Neill's answer: meaning is not a word but a phenomenon. It is what emerges from the combination of embodied sensory experience and language — the way humans encode meaningful experiences with language in their brains. As far as we know, this is a uniquely human capability. Machines process information statistically. Humans process it meaningfully. That distinction is, she argues, precisely the gap that matters. •       AI Companies Profit When You Think the Chatbot Cares: O'Neill's sharpest observation: we are constituted to look for inner life in the things we interact with. We give nicknames to our cars and talk to our toasters. At this early stage of interacting with large language models, it is entirely natural to assume there is a consciousness on the other side. The problem: AI companies are actively taking advantage of that natural tendency. They profit from it. The more people believe the chatbot genuinely understands them, the more they use it. That manipulation is real and it is working. Developing critical thinking about AI interactions is, O'Neill argues, now a form of self-defence. •       The Intersection of Meaning and Scale: O'Neill's key contribution to the tech humanism conversation: the problem with technology is not technology itself but the scale at which it operates. A single interaction with a biased algorithm is annoying. A billion such interactions, aggregated and accelerated by a business objective, reshapes society. The tech humanist's job is to ensure that when we deploy technology at scale, the outcomes remain aligned with human meaning rather than with the extraction of human attention. This, she says, is both a business problem and a civilisational one. The two are, in her view, inseparable. •       A Message to 2126: What We Valued About Ourselves: Andrew asks O'Neill: it is 2126. Humans and machines are indistinguishable. What do you say to whoever is listening? O'Neill's answer: hello from the past. What we valued about ourselves was our ability to understand each other — intellectually, emotionally, sympathetically, empathetically. We could come into our interactions by holding space for what the other person feels and cares about. And we could, even when we disagreed, create more shared understanding by virtue of having the conversation. That is a beautiful thing, she says, whether we are distinctly human and distinctly machine or increasingly a blend of both. About the Guest Kate O'Neill is founder and CEO of KO Insights and is widely known as “the Tech Humanist.” She was one of the first 100 employees at Netflix and has held roles at Toshiba and founded the analytics firm [meta]marketer. She is named to the Thinkers50 global ranking of top management thinkers. She is the author of What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast (Wiley, January 2025), Tech Humanist (2018), A Future So Bright (2021), and Pixels and Place (2016). She advises Google, IBM, Microsoft, the United Nations, Harvard, and Yale. She hosts The Tech Humanist Show on YouTube. References: •       What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast by Kate O'Neill (Wiley, January 2025). •       Kazuo Ishiguro, Klara and the Sun (2021) — the novel discussed in the conversation's closing section. •       Victoria Hetherington, The Friend Machine — referenced by Andrew in the conversation on AI companionship. About Keen On America Nobody asks more awkward questions than the Anglo-American writer and filmmaker Andrew Keen. In Keen On America, Andrew brings his pointed Transatlantic wit to making sense of the United States — hosting daily interviews about the history and future of this now venerable Republic. With nearly 3,000 episodes since the show launched on TechCrunch in 2010, Keen On America is the most prolific intellectual interview show in the history of podcasting. WebsiteSubstackYouTube

Today, I'm joined by Scott D. Anthony, Clinical Professor of Strategy at the Tuck School of Business at Dartmouth College, whose work focuses on the adaptive challenges posed by disruptive change. Scott is the author of nine books, including his latest, Epic Disruptions: 11 Innovations That Shaped Our Modern World. The book was selected for JPMorgan's Next List, which recognises cutting-edge ideas across technology, business, financial markets, the arts and culture. Before joining Dartmouth, Scott spent more than 20 years at Innosight, the growth strategy consultancy founded by Harvard Business School Professor Clayton Christensen. His influence on the field of innovation is widely recognised. Thinkers50 named Scott the world's fifth most influential management thinker in 2025, after naming him the world's leading innovation thinker in 2017. In this conversation, we explore the innovations that have shaped modern life, what history teaches us about disruptive change, and how leaders can respond thoughtfully when the future feels uncertain. It is a privilege to welcome Scott D. Anthony to The Art of Teaching. 

Liz Wiseman coaches both up-and-coming performers and established leaders on how to help others improve. She is the CEO of the Wiseman Group, a leadership research and development firm with clients such as Apple, Disney, Facebook and Google. She is a frequent guest lecturer at BYU and Stanford, and has been recognized previously by Thinkers50 as the top leadership thinker in the world. She is also the New York Times bestselling author of several books, including Multipliers and Impact Players. Liz joined host Robert Glazer on the ⁠Elevate Podcast⁠ to discuss Impact Players, how employees can increase their impact and advancement opportunities, and how leaders can cultivate and elevate Impact Players on their teams. Thank you to the sponsors of The Elevate Podcast Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Framer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠framer.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ QuickBooks: ⁠⁠⁠⁠⁠⁠⁠⁠quickbooks.com/billpay⁠⁠⁠⁠ Ethos Life: ⁠⁠⁠⁠ethos.com/elevate⁠⁠⁠⁠ Keeper Security: ⁠keepersecurity.com/ELEVATE Learn more about your ad choices. Visit megaphone.fm/adchoices

Whitney Johnson is one of the world's leading management thinkers, recognized by Thinkers50 and Inc. Magazine. She began her career as a secretary on Wall Street before reinventing herself into an award-winning equity analyst and later co-founding an investment fund with Clayton Christensen, the father of disruptive innovation. A Wall Street Journal bestselling author and host of the Disrupt Yourself podcast, Whitney now helps individuals and organizations navigate change, growth, and high performance. On this episode we talk about: How Whitney went from secretary to Wall Street analyst through self-education and persistence Why career “disruptions” often lead to the biggest breakthroughs and opportunities The importance of treating everyone with dignity—regardless of status or title How to navigate uncertainty using the S-curve framework for personal and professional growth Why focus and boundaries are critical in a world full of distraction and opportunity Top 3 Takeaways Career growth often comes from unexpected opportunities—what feels like a setback can become your biggest advantage. Treating people with respect at every level builds trust, reputation, and long-term success. Focus and small, consistent improvements (like 5% better) are key to sustainable growth. Notable Quotes "Sometimes you get disrupted—and that can be the best thing that happens to you." "How people treat you at the bottom is a measure of who they really are." "Focus on one thing, do it well, and then move to the next." Connect with Whitney Johnson: LinkedIn: https://www.linkedin.com/in/whitneyjohnson/ Instagram: https://www.instagram.com/johnsonwhitney/ Other: https://thedisruptionadvisors.com A Word from Our Sponsor: Are you ready to start your own creatorjourney and make it big? Visitwww.fanvue.com today and launch yourcareer! Learn more about your ad choices. Visit megaphone.fm/adchoices

Kareem Rahma built Subway Takes into a hit with 2 million Instagram followers, a metro card as a microphone, and a format that runs in seconds. Now he's walking away from a CNN deal to put his next show Keep the Meter Running on YouTube — because YouTube, in his words, is where the next Bourdain and the next Lena Dunham will come from. In this episode, Joe, Dave, and Aransas dig into what Rahma's bet actually means for experience strategy. The conversation moves from short-form content design, to the death of "Gen Z YouTube" as a useful category, to why every brand needs to rethink where and how it reaches customers in the micro-moments that now define modern media consumption. 100% agree or 100% disagree — you decide. What We're Talking About This Episode Rahma's CNN walk-away. Why he turned down a legacy media deal to own his independence on YouTube, and what that signals about creator economics now. YouTube as television, not social media. YouTube's monthly share of TV watch-time hit ~12% in 2025 per Nielsen — higher than any network or streamer. Rahma's read: "this is a TV screen, but right now no one's making television for it." Subway Takes as situational design. The subway isn't a backdrop. It's the situation. The format, the duration, the point of view, the 100% agree / 100% disagree script — all of it is built around a specific consumer moment. The Lorne Michaels frame. Rahma isn't playing the virality slot machine. He's building a show. A nice change from all of the influencer content out there. Why "Gen Z YouTube" is a lazy frame. Dave pushes back on the article's generational framing. His adult kids watch YouTube over Netflix. So does Aransas. So do millions of others. The situation around the screen has changed. Why This Matters for Experience Strategy Three themes worth pulling out: 1. Content is situational, not channel-based. Dave traces this back to a 2015 Collaboratives conversation with a major media company about designing content for the 30-second, 90-second, two-minute windows that now define daily consumption. A decade later, that conversation is finally mainstream. The companies still organizing around channel rather than situation are the ones being lapped. 2. POV is the differentiator. Rahma's 100% agree / 100% disagree technique forces you to take strong point of view in every interaction. Brands that hedge — that try to be all things to all customers — are getting outpaced by creators who plant a flag. 3. The CNN ticker is the OG infinite scroll. Joe drops a sharp observation mid-episode: 24-hour news already pioneered the segment-plus-chyron structure we now call short-form. The need hasn't changed. The means of meeting it has. Which connects to a Clayton Christensen line Dave only partly agrees with — and to Stone Mantel's view that situations themselves do change, not just the jobs underneath them. Memorable Moments Joe's Transformation Economy book made Thinkers50's top 10 management books of 2026. Aransas on the invisible load of AI: ideas start faster, but humans still have to finish them — and the cognitive load is going up, not down. Dave on what Cargo has done to his wardrobe: black t-shirt to medium gray. Things have changed. The unhoused-person-falling-in-your-lap test for quintessential New York. Joe's Easter Bunny / Cargo joke. You'll know it when you hear it. Quick References The Talk Show Where Celebrities and Mamdani Share Their Hot Takes — Sam Schube, WSJ Magazine, May 12, 2026 Subway Takes — Kareem Rahma's hit short-form show The Transformation Economy by B. Joseph Pine II — recognized by Thinkers50, 2026 Join the Collaboratives Dave's working the phones — it's that time of year. The Collaboratives is the Stone Mantel + Cargo partnership exploring situational markets as a growth mechanism in a world where parity is everywhere and growth is harder than ever. Free market analyses are my gift to anyone who joins. Workshop coming May 21. Send me a note if you'd like to be invited to the May 21st Workshop.

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself.This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it.To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself. This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it. To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In Genius at Scale: How Great Leaders Drive Innovation, Linda A. Hill argues that innovation fails not because companies lack ideas, but because they struggle to scale those ideas across the enterprise—and that the solution lies not in structure or processes, but in leadership.Hill is the Wallace Brett Donham Professor of Business Administration at Harvard Business School, faculty chair of the Leadership Initiative, and one of the top ten management thinkers in the world as ranked by Thinkers50. In her new book, co-authored with Emily Tedards and Jason Wild, she draws on deep case studies of organizations from Mastercard to Pfizer to Pixar to show that scaling innovation requires three distinct but complementary leadership roles: architects, bridgers, and catalysts.In her conversation with Adam Job, senior director at the BCG Henderson Institute, she discusses why innovation labs alone don't work, the ABCs of innovation leadership, how to build a culture of creative abrasion, and why even senior leaders need coaching to get innovation right.Key topics discussed: 01:28 | Why innovation fails at the point of scaling, not ideation03:59 | The ABCs of innovation leadership: architects, bridgers, catalysts06:29 | Getting metrics and incentives right for innovation10:42 | What bridgers do and why organizations don't have enough of them14:33 | Is innovation leadership a team sport or a solo act?18:48 | How to know which role you're best suited to and how to learn the others24:04 | How incumbent leaders can create urgency without being the new CEOAdditional inspirations from Linda A. Hill:Collective Genius: The Art and Practice of Leading Innovation (Harvard Business Review Press, 2014)Article: Why Great Innovations Fail to Scale, co-authored by Emily Tedards and Jason Wild (March–April 2026 issue of Harvard Business Review)

Alisa Cohn was named the #1 Startup Coach in the World by Thinkers50 and has coached startup founders from companies such as Venmo, DraftKings and Mac Weldon. She's also an investor, strategy consultant, and coach to C-Suite executives at clients such as Microsoft, Google and IBM. Alisa joined Robert Glazer on ⁠the Elevate Podcast⁠ to talk about her new book, ⁠ From Start-Up To Grown-Up⁠, which helps founders make the changes needed to build their startup businesses into enduring companies. Thank you to the sponsors of The Elevate Podcast Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Masterclass: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠masterclass.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Framer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠framer.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Notion: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠notion.com/elevate⁠⁠⁠ Blinkist: ⁠⁠⁠blinkist.com/elevate⁠⁠⁠ QuickBooks: ⁠⁠⁠quickbooks.com/billpay Learn more about your ad choices. Visit megaphone.fm/adchoices

Nilofer Merchart: Our Best Work Nilofer Merchant is ranked among the world's top management thinkers by Thinkers50 and is the founder of The Intangible Labs, where she defines the leading indicators of modern work. She's launched more than 100 products totaling $18B in revenue, and her TED Talk, Sitting Is the Smoking of Our Generation, ranks in the top 10% of all TED Talks. She is the author of Our Best Work: Break Free from the 24 Invisible Norms That Limit Us (Amazon, Bookshop)*. When bad behavior happens in an organization, it's the job of the leader to address it. In this conversation, Nilofer and I explore the strategies and tactics that will help you do this with clarity and effectiveness. Key Points Bad behavior isn't just “bad apples” – it's also the organizational norms of “the barrel” that reinforce these behaviors. Most management norms are not persuasive; they are persistent. Begin by getting clarity on what's acceptable and what's not. Interrupt behavior without escalation. Consider phrases like, “Ouch,” or “I don't know if you mean to…” or, “Did you intend that to be hurtful?” Culture is not defined by words on the wall—­it's defined by what happens when someone crosses the line. Ask everyone to enforce norms, not just the person who was harmed. Resources Mentioned Our Best Work: Break Free from the 24 Invisible Norms That Limit Us by Nilofer Merchant (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Be More Coach-Like, with Michael Bungay Stanier (episode 458) How to Respond Better When Challenged, with Dolly Chugh (episode 615) Being Nice May Not Be Kind, with Graham Allcott (episode 767) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Marshall Goldsmith has been recognized by Thinkers50 as the World's #1 Leadership Thinker and #1 Executive Coach. He is also a globally renowned keynote speaker and the New York Times bestselling author of several books, including Triggers, What Got You Here Won't Get Your There and The Earned Life, which shares the journey to a fulfilling life. Marshall joined host Robert Glazer on ⁠the Elevate Podcast⁠ to talk about The Earned Life, his coaching career and much more. Thank you to the sponsors of The Elevate Podcast Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Masterclass: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠masterclass.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Framer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠framer.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Notion: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠notion.com/elevate⁠⁠⁠ Blinkist: ⁠⁠⁠blinkist.com/elevate⁠⁠⁠ QuickBooks: ⁠⁠⁠quickbooks.com/billpay Learn more about your ad choices. Visit megaphone.fm/adchoices

Dorie Clark has been thinking about reinvention for decades, since it was foisted upon her when she was fired the day before 9/11. She's kept busy since then as an entrepreneur, consultant for Fortune 500 companies, high-level keynote speaker,  four-time Thinkers50 Top 50 global business thinker, and bestselling author of The Long Game, Reinventing You, Entrepreneurial You, and Stand Out. In this episode of The Breadwinners, host Rachael Lowell talks to Dorie about how to play the long game when your job disappears, why racking up credentials feels safe but is probably not your ticket out of uncertainty, and why being a good friend might be the most underrated professional skill.  SHOW NOTES Dorie Clark: https://dorieclark.com https://learn.dorieclark.com/courses/expert Books: The Long Game: How to Be a Long-Term Thinker in a Short-Term World Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive Reinventing You: Define Your Brand, Imagine Your Future Stand Out: How to Find Your Breakthrough Idea & Build a Following Around It Social: https://www.linkedin.com/in/doriec⁠ ⁠https://www.instagram.com/dorieclark ⁠https://www.youtube.com/DorieClark⁠ ⁠https://twitter.com/dorieclark⁠ Croutons:  Dorie Clark: The real reason you feel so busy (and what to do about it) [TED] Dorie Clark: Me, myself, I [Thinker's 50] Working Identity by Herminia IbarraWham! [Netflix] Wham Rap! (Enjoy What You Do) [Wham!] Careless Whisper [George Michael] Andrew Ridgley, Great Friend [Tonight Show] Bio: Dorie Clark has been named four times as one of the Top 50 business thinkers in the world by Thinkers50, and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards. Clark, a consultant and keynote speaker, teaches executive education at Columbia Business School, and she is the Wall Street Journal and USA Today bestselling author of The Long Game, Entrepreneurial You, Reinventing You and Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine. A former presidential campaign spokeswoman, Clark has been described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” A frequent contributor to the Harvard Business Review, she consults and speaks for clients including Google, Microsoft, and the World Bank. You can download her free Long Game strategic thinking self-assessment at dorieclark.com/thelonggame. *** "The Breadwinners" Season 7 is a joint production between Reworking Leadership and The Smart Friends Network, generously supported by Ruth Ann Harnisch. "The Breadwinners" was founded by Rachael Lowell and Jennifer Owens in 2019. Host: Rachael LowellExecutive Producers: Rachael Lowell, Rachel SklarAudio Engineer: Ron PassaroOriginal Music: "Perfect" by Hannah BakkeRick Snell: GuitarCesar Moreno: BanjoNyssa Grant: FiddleErik Alvar: BassJustin D. Cook: Keyboard, Percussion, and OrchestrationVocals: Hannah Bakke, Cassidy StonerHannah Bakke: Music and Lyrics To stay up to date with The Breadwinners, please follow us on Instagram: https://www.instagram.com/thebreadwinnerspodcast Find Rachael Lowell at https://reworkingleadership.com & take the SHIFT assessment here: https://leadtheshift.ai If you enjoyed this episode, please subscribe, rate, review & share! Thank you for listening. Still we rise! Learn more about your ad choices. Visit megaphone.fm/adchoices

The modern marketing organization is not a factory that produces campaigns; it is a Decision Factory that produces choices. In this episode, legendary strategist Roger Martin returns to explain why his 20-year-old "Knowledge Funnel" is more relevant in 2026 than ever before. As AI commoditizes the "mode" (the average), the role of the marketer must shift from executing tasks to solving mysteries and developing heuristics. If you are using AI to do your job faster, you are likely just making yourself easier to replace. To survive, you must learn to use AI as an "interlocutor" that frees you to do the one thing AI cannot: reflect.Key TakeawaysThe Wage Bill Reality: Knowledge workers now represent nearly half the workforce but over 70% of the wage bill, making the efficiency of the "Decision Factory" the single biggest management challenge of the century.AI is a Mode-Seeker: AI is mathematically designed to find the mode—the most frequent, average response. It will give you the "standard" approach faster than any human, but it cannot give you the "best" or "unique" approach.The Reflection Gap: In a study of "best and brightest" consultants, less than 1% actually practiced reflection on their work. This lack of "intellectual curiosity" is what makes workers susceptible to AI replacement.The Outsourcing Trap: Companies often pay 7.5x the cost of a consultant because they have fixed "flat" structures and can't find the right 50 people for a project. The future belongs to project-based organizations.About Roger Roger Martin is a trusted strategy advisor to CEOs and the author of Playing to Win and The Design of Business. He is a former Dean of the Rotman School of Management and was named the #1 management thinker in the world by Thinkers50.Website: RogerMartin.comLinkedIn: Roger MartinTimestamps01:02 – Why the "Decision Factory" is more relevant in the age of AI.04:42 – Breaking down the Knowledge Funnel: Mystery to Heuristic to Algorithm.10:16 – The McDonald's Example: Turning a heuristic into a billion-dollar algorithm.13:43 – Why management is failing the 21st-century knowledge worker.23:28 – The "Sad Irony" of AI: Why managers are terrified of mystery work.35:58 – Understanding AI as a "Mode-Seeking Device".41:26 – The "Grief and Woe" of the 1% reflection rate.01:01:25 – Roger's personal origin story: Why his mother never gave him answers.ReferencesMartin, R. L. (2009). The Design of Business: Why Design Thinking is the Next Competitive Advantage. Harvard Business Review Press.Martin, R. L. (2010, July-August). The Execution Trap. Harvard Business Review, 88(7/8), 64–71. https://hbr.org/2010/07/the-execution-trapMartin, R. L. (2013, October). Rethinking the Decision Factory. Harvard Business Review, 91(10), 96–103. https://hbr.org/2013/10/rethinking-the-decision-factoryMartin, R. L. (2024, March 11). Strategy & Artificial Intelligence: A Story of Heuristics, Means, and Tails. Medium. https://rogermartin.medium.com/strategy-artificial-intelligence-6f719015b8fcMartin, R. L. (2025, March 24). Will Artificial Intelligence Eradicate Practitioners of Strategy? Medium. https://rogermartin.medium.com/will-artificial-intelligence-eradicate-practitioners-of-strategy-dead2f716e8dMartin, R. L. (2025, December 8). A Leader's Role in Fostering AI Superpowers. The Strategic Practitioner. https://rogerlmartin.substack.com/p/a-leaders-role-in-fostering-ai-superpowersMartin, R. L. (2025, December 15). Strategy & Artificial Intelligence: Entry-Level Hires. Medium. https://rogermartin.medium.com/strategy-artificial-intelligence-entry-level-hires-4da6cab808f0

Linda Hill: Genius at Scale Linda Hill is the Wallace Brett Donham Professor of Business Administration and Faculty Chair of the Leadership Initiative at Harvard Business School. Globally recognized as a top leadership and innovation expert, Linda has been named by Thinkers50 as one of the world's top five management thinkers. She is the co-author, along with Emily Tedards and Jason Wild, of Genius at Scale: How Great Leaders Drive Innovation (Amazon, Bookshop)* We all want to think of ourselves as innovative, but it's often not easy to know exactly what that means in practice. In this conversation, Linda and I explore what her research shows that leaders do to drive innovation successfully – and how each of us can get just a bit better. Key Points Rather than coming up with a vision and asking people to follow it, innovation is about creating the culture and capabilities to create the future together. Innovation leadership shows up in three ways within organizations: the Architects, the Bridge Builders, and the Catalysts. Instead of setting the stage for themselves, innovative leaders set the stage for others. Often, we view horizontal relationships through the lens of organizational politics. The most effective innovation leaders view these relationships as leadership opportunities. Traditional team structures are a starting point, but not an ending point. Leaders at Mastercard, Pfizer, and Cleveland Clinic all brought in team members from both inside and outside the organization. Rather than thinking about a decision as final, it's helpful for innovation leaders to frame it as a “working hypothesis.” Resources Mentioned Genius at Scale: How Great Leaders Drive Innovation by Linda Hill, Emily Tedards, and Jason Wild (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build an Invincible Company, with Alex Osterwalder (episode 470) The Way Innovators Get Traction, with Tendayi Viki (episode 512) Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Derek's guest this week is Whitney Johnson: Innovation and disruption theorist, keynote speaker, best-selling author, executive and performance coach.Whitney shares her unique journey and key concepts about how to motivate your employees from her book "Build an A Team: Play to Their Strengths and Lead Them Up the Learning Curve".Whitney Johnson was named one of the world's fifty most influential management thinkers by Thinkers50 in 2017.She is the author of the bestselling Build an A Team (Harvard Business Press, 2018), a Financial Times and CEO Read, Book of the Month, and the critically-acclaimed Disrupt Yourself: Putting the Power of Disruptive Innovation to Work (2015). Publisher's Weekly described it as "savvy...often counter-intuitive...superb" while the Boston Globe called it the "'What Color is Your Parachute?' career guide for the entrepreneurial age."Through writing, speaking, consulting and coaching, Whitney works with leaders to retain their top talent, to build an A team, and to help them earn the gold star–be a boss people love.She formerly was the co-founder of the Disruptive Innovation Fund with Harvard's Clayton Christensen, where they invested in and led the $8 million seed round for Korea's Coupang, currently valued at $5+ billion. She was involved in fund formation, capital raising, and the development of the fund's strategy. During her tenure, the CAGR of the Fund was 11.98% v. 1.22% for the S&P 500.She is also formerly an award-winning Wall Street analyst. She was an Institutional Investor-ranked equity research analyst for eight consecutive years, and was rated by Starmine as a superior stock-picker. As an equity analyst, stocks under coverage included America Movil (NYSE: AMX), Televisa (NYSE: TV) and Telmex (NYSE: TMX), which accounted for roughly 40% of Mexico's market capitalization.Whitney is a frequent contributor for the Harvard Business Review, she has over 1.5 million followers on Linkedin, was named one of LinkedIn's Top Voices in the Influencer category for 2018, and her LinkedIn course The Fundamentals of Entrepreneurship has 1 million+ views.She is a member of the original cohort of Marshall Goldsmith's #100 coaches.Learn more at https://whitneyjohnson.com/Business Leadership Series Intro and Outro music provided by Just Off Turner: https://music.apple.com/za/album/the-long-walk-back/268386576

Sustainability is at a pivotal moment. Amid political backlash, greenhushing, and growing scrutiny of ESG and DEI, many have questioned whether the movement has lost momentum. We invited Andrew Winston, globally respected sustainability advisor, bestselling author, and recently named #1 management thinker in the world with Paul Polman by Thinkers50, to share his perspective on where sustainability truly stands. Drawing on his recent Fortune article, “2025: The Year Sustainability Didn't Die,” Andrew explains why critics have misread the signals. While companies may be quieter publicly, the underlying drivers of climate impacts, demographic shifts, market forces, and technological innovation continue to accelerate action across sectors and geographies.This conversation explores where meaningful progress is unfolding, from China's rapid expansion in clean energy and electric vehicles to investments in decarbonization and electrification. Andrew examines why sustainability is often held to a higher ROI standard than other business investments, how leaders can better articulate long-term value creation, and what courage looks like in today's climate of uncertainty. This conversation ultimately centers on a deeper question facing every executive: Is the world better off because your business is in it?Listen for insights on:Why sustainability continues despite political backlashMaking a stronger ROI case for sustainabilityBalancing AI innovation with decarbonization goals Resources + Links:Watch this conversation on YouTubeAndrew Winston's WebsiteFortune: 2025: the year sustainability didn't dieNet PositiveAndrew Winston's Books (00:00) - Welcome to Purpose 360 (01:07) - Meet Andrew Winston, Winston Eco-Strategies (05:07) - Andrew's Background (07:05) - Evolution of Sustainability (09:16) - Purpose and Sustainability (10:18) - Fortune Article (12:02) - CEO Characteristics (14:33) - Flourishing (15:20) - AI and Energy Demand (19:10) - ROI Metrics (21:31) - Courage Is Critical (24:02) - Health and Sustainability (25:00) - Deciding Where to Invest (26:16) - Truly at Risk (28:45) - One Non-Negotiable (29:42) - Last Word (30:48) - Wrap Up

In episode 242, Coffey talks with Lee Colan about rebuilding human connection in a technology-driven, hybrid workplace.  They discuss the loneliness epidemic and its impact on employee wellbeing; differences between social isolation and emotional loneliness; remote work and the rise of frictionless digital experiences; Gallup and BetterUp data on workplace friendships and retention; the decline of socializing with coworkers outside work; practical rituals like high-low check-ins during meetings; the cultural effects of hybrid work and hot desking; personalization of workspaces to reinforce belonging; AI disruption of career paths and entry-level roles; the growing value of human-centered leadership skills; and a four-step model for building meaningful professional relationships.  Lee Colan's next book “The Connection Key: How to Unlock Your Positive Impact and Enhanced Wellbeing” releases in September.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP242  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Lee J. Colan, Ph.D. is Lee is an organizational psychologist and CEO advisor. He possesses a rare combination of skills as a corporate executive, business consultant, thought leader, prolific author, artful facilitator, and engaging presenter.   Lee applies an in-depth understanding of business, science, people, and organizations to help leaders and organizations grow. As a result, he quickly helps leaders bring order where there is chaos, clarity where there is ambiguity and growth where there is decline. Lee is a John C. Maxwell Leadership Award finalist and Thinkers50 nominee for Top Management Thinker globally.  He has authored 16 popular leadership books that have been translated into 10 languages, including the bestselling Engaging the Hearts and Minds of All Your Employees, Stick with It: Mastering the Art of Adherence and Healthy Leadership. He has also created over 50 products that equip and encourage leaders at every level. Expertise CEO advisement, executive coaching, strategy planning and execution, employee engagement, keynote speaking, leadership training.  Education Doctoral degree, Organizational Psychology, George Washington University Bachelor's degree, Psychology and Communications, Summa Cum Laude, Florida State University Background  Lee brings 25 years of hands-on industry and consulting experience to his clients. He worked in various leadership roles with American Airlines, Sandoz (Novartis) and FoxMeyer (McKesson). He also held consulting positions with two premier firms: Booz, Allen & Hamilton and Mercer. His last corporate post was as Vice President for Physician Reliance Network (U.S. Oncology), one of the fastest growing NASDAQ companies at the time.  Lee currently serves as an Independent Director and member of the Personnel Committee for Pacific Seafood Group, the largest vertically integrated seafood company in North America. He is a former director for Aztec Systems who was ultimately sold to a private equity firm. He also served on the Advisory Board for ASSET InterTech who was acquired in 2021 by Constellation Software.  Lee Colan can be reached at https://thelgroup.com https://www.linkedin.com/in/leecolan  https://www.facebook.com/TheLGroupInc  https://www.instagram.com/leecolan  https://www.youtube.com/user/LeeJColan  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.   Learning Objectives: Identify the business impact of workplace loneliness and disconnection. Apply a simple four-step model to strengthen team relationships. Embed connection-building rituals into meetings and daily leadership practices. 

Are you tired of feeling overwhelmed by the to-do list that's preventing you from setting and achieving goals that would actually improve your life? We've become conditioned to chase instant gratification from the quick wins and dopamine hits that come from staying "productive." But those short-term victories often distract us from making meaningful progress toward the goals that truly matter. And today's guest is the perfect person to help shift your mindset to create long-term impact that can transform your career, relationships, and life. Dorie Clark has been named one of the Top 50 Business Thinkers in the World by Thinkers50 and Inc. Magazine. She teaches executive education at Columbia Business School and is the Wall Street Journal bestselling author of The Long Game, Entrepreneurial You, and Reinventing You. Her work focuses on helping professionals think strategically, build lasting influence, and achieve goals that compound over time. In our conversation, we explored why so many people get trapped in short-term thinking, how patience and consistency create extraordinary outcomes, and Dorie shared practical strategies to stay motivated, build habits that support your future self, and stay committed to achieving your biggest long-term goals. KEY TAKEAWAYS Escaping Short-Term Reward Traps Balancing Urgent Work With Long-Term Goals Real Examples Of Playing the Long Game Doing Favors For Your Future Self How AI Changes Long-Term Achievement How Hal & Dorie Are Using AI  People Give Up On Ideas & Goals Too Soon Be Aware Of The Raindrops: Clues Of Progress Daily Habits That Support Long-Term Success The Hidden Cost Of Short-Term Living Making Daily Progress That Motivates You How You Can Connect With & Learn from Dorie   Get The Full Show Notes To get full access to today's show notes, including audio, transcript, and links to all the resources mentioned, visit MiracleMorning.com/627 Subscribe, Rate & Review I would love if you could subscribe to the podcast and leave an honest rating & review. This will encourage other people to listen and allow us to grow as a community. The bigger we get as a community, the bigger the impact we can have on the world. To subscribe, rate, and review the podcast on iTunes, visit HalElrod.com/iTunes. Connect with Hal Elrod Facebook Twitter Instagram YouTube   Copyright © 2026 Miracle Morning, LP and International Literary Properties LLC

What does courage really look like in leadership?Often, we associate courage with bold gestures, fearless leaders, or decisive moments where doubt disappears.My guest in this conversation is Professor Ranjay Gulati of Harvard Business School, who challenges that assumption through his research into what he calls the surprising science of everyday courage, and shows why fear is not a flaw in leadership but a starting point.We explore why courage is a decision rather than a personality trait, how leaders can resource themselves when uncertainty rises, and the difference between thoughtful courage and reckless action. Ranjay shares stories from his research and personal experience that reveal how narrative, support squads, rituals and process help individuals and organisations act boldly with purpose.If you're facing decisions that feel uncomfortable this episode will help you build courage deliberately and use it as a practical leadership skill.“Fear is a reaction; courage is a decision” – Ranjay GulatiYou'll hear aboutWhy courage is a decision, not a traitHow fear shows up in leadership decisionsCourage versus recklessnessIndividual courage versus collective courageThe power of personal narrativeHow leaders resource themselvesSupport squads and courageous leadershipWhy courage is a team sportRituals that help manage fearBuilding courage as a muscleCommon leadership blind spots around courage About Ranjay Gulati:Ranjay Gulati is a Professor of Business Administration at Harvard Business School.  His pioneering work focuses on unlocking organizational and individual potential—embracing courage, nurturing purpose-driven leaders, driving growth, and transforming businesses. The Economist, Financial Times and the Economist Intelligence Unit have listed him as among the top handful of business school scholars whose work is most relevant to management practice.  He is a Thinkers50 top management scholar, and serves on the board of several entrepreneurial ventures. He is the author of Deep Purpose (2022) and How to be Bold (2025), both published by HarperCollins. He lives in Newton, Massachusetts with his wife and two children.Profile: https://www.linkedin.com/in/ranjay-gulati/Book - How to be Bold: the Surprising Science of Everyday Courage: https://ranjaygulati.com/how-to-be-bold/Research - https://www.hbs.edu/faculty/Pages/profile.aspx?facId=77265My resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ)Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.Examples of my writing https://rb.gy/jlbdds)Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

你工作得不差，卻不知道為什麼越來越沒動力？問題可能不在能力，而在你從沒真正回答過「為什麼」。本集邀請天下雜誌出版副總編輯許湘拆解 Simon Sinek《先問為什麼》的核心方法、黃金圈理論與實踐步驟，幫你找回初衷，重新點燃工作熱情。 【聽完這集你會知道】 00:07｜Simon Sinek 是誰： 入選 Thinkers 50、TED 演講史上排名第二高，他的影響力為何跨越世代？ 03:43｜黃金圈理論拆解—Why、How、What 三層同心圓： 所有真正成功的人與組織，都是從 Why 開始出發。 07:46｜為什麼 Why 如此難以回答： What 與 How 可由理性處理，但 Why 則來自情感。唯有從 Why 出發的溝通，才能創造真正的長期連結，不論對顧客或團隊都適用。 13:52｜Why 對年輕經理人的職涯意義： 職涯轉型最容易迷失方向，這本書不只教你找 Why，更告訴你當 Why 模糊或消失時如何找回來。 16:30｜《找到你的為什麼》： 讓「找 Why」從概念變成可操作的流程。 18:23｜如何在自己的個人生命軌跡中探索 Why 的真實輪廓？ 21:34｜夥伴的核心地位： 找到真正能積極聆聽、協助你找到 Why 的搭檔。 【本集金句】 「一起工作的不叫團隊，互相信任的才是團隊。」 #SimonSinek　#先問為什麼　#黃金圈理論　#找到你的為什麼　#Thinkers50

Whitney Johnson is an innovative thinker on individual and team growth. She has been named one of the 50 leading business thinkers by Thinkers50 and is the author of several award winning books, including Disrupt Yourself, Build an “A” Team and Smart Growth. Whitney is also the host of the Disrupt Yourself Podcast. Whitney joined host Robert Glazer on the ⁠Elevate Podcast⁠ to talk how leaders can build fast-improving teams. Thank you to the sponsors of The Elevate Podcast Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Masterclass: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠masterclass.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Framer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠framer.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠ Northwest Registered Agent: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠northwestregisteredagent.com/elevatefree⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Vanguard: ⁠⁠⁠⁠⁠⁠⁠vanguard.com/audio⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Are meetings burning out your team? In the final episode of this five-part series, Kevin and workplace culture expert Jennifer Moss examine how meeting overload drives burnout and reduces productivity. Data shows a 252% increase in Microsoft Teams meetings since 2019 and the rise of "pajama hours," when employees feel compelled to catch up on work during off-hours. Jennifer explains why video calls exhaust us more than we realize and why phone calls might be your secret weapon against fatigue. They share practical strategies: conduct a calendar audit, convert some meetings to asynchronous formats, and invite people only when they're truly needed. They also challenge leaders to reframe declining meetings; it's not a slight, it's a gift of time. Jennifer's Story: Jennifer Moss specializes in future-focused leadership development, expertly balancing employee well-being with performance. As an award-winning writer and internationally acclaimed keynote speaker, she specializes in transforming workplace culture using data-driven leadership strategies. Her book The Burnout Epidemic tackled employee burnout and was among Thinkers50's "10 Best New Management Books for 2022." Her latest book is WHY ARE WE HERE?: Creating a Work Culture Everyone Wants (Harvard Business Review Press; 2025) https://www.jennifer-moss.com/ https://www.linkedin.com/in/jenleighmoss/ https://www.linkedin.com/newsletters/7221183318774403072/ https://www.youtube.com/channel/UCGW43a_jDAA4txctjAyaStg Book Recommendations Why Are We Here?: Creating a Work Culture Everyone Wants by Jennifer Moss The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It by Jennifer Moss Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes    Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group  

What if projects weren't just part of work but how work gets done in your organization? In this episode, Kevin is joined by Antonio Nieto-Rodriguez to discuss the project economy and why treating projects as "side work" is no longer an option for leaders. Antonio challenges traditional hierarchies and operational mindsets, making the case that today's value creation, innovation, and transformation happen primarily through projects. He also explains why mindset matters more than tools and why project leaders must think like entrepreneurs who own outcomes, fight for value, and bring problems into the open rather than hide them. Kevin and Antonio explore the critical skills leaders need to move from managing tasks to leading change, including building real teams, understanding the business impact of projects, and having the courage to challenge senior leaders when priorities are unclear. Antonio's Story: Antonio Nieto-Rodriguez is the author of five books, including the Harvard Business Review Project Management Handbook and his latest book, Powered by Projects: Leading Your Organization in the Transformation Age. He is a world-leading expert in project management, strategy execution, and organizational transformation. He is the creator of the "project economy" concept, which advocates that organizations shift from traditional hierarchical structures to fully project-driven ones—where change, innovation, and strategy come to life through projects. Antonio was selected as one of the top 50 most influential management thinkers in the world by Thinkers50 in both 2023 and 2025. He previously served as chairman of the Project Management Institute and is a visiting professor at top business schools, including Duke CE, IE Business School, and Skolkovo. This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Powered by Projects: Leading Your Organization in the Transformation Age by Antonio Nieto-Rodriguez When Everyone Knows That Everyone Knows . . .: Common Knowledge and the Mysteries of Money, Power, and Everyday Life by Steven Pinker  Like this? Leadership in Project Management with Lou Russell Creating Meaningful Work with Wes Adams and Tamara Myles Building and Leading High Performance and Championship Teams with Chantal Vallée Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group  

How can leaders build better workplace culture by rethinking hybrid work? In this fourth episode of the culture mini-series, Kevin and Jennifer Moss look at how hybrid work habits are quietly shaping workplace culture in ways that undermine both people and performance, often without leaders realizing it. They argue that treating in-office and remote days identically is a missed opportunity and that leaders should design distinct expectations for each work context. They discuss why many employees feel frustrated by return-to-office mandates when the work itself hasn't changed, and how this disconnect erodes trust and motivation. The conversation highlights a simple shift leaders can make: use in-office days for collaboration, relationship-building, and shared experiences, while protecting remote days for focused, uninterrupted work. Jennifer's Story: Jennifer Moss specializes in future-focused leadership development, expertly balancing employee well-being with performance. As an award-winning writer and internationally acclaimed keynote speaker, she specializes in transforming workplace culture using data-driven leadership strategies. Her book The Burnout Epidemic tackled employee burnout and was among Thinkers50's "10 Best New Management Books for 2022." Her latest book is WHY ARE WE HERE?: Creating a Work Culture Everyone Wants (Harvard Business Review Press; 2025) This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Why Are We Here?: Creating a Work Culture Everyone Wants by Jennifer Moss The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It by Jennifer Moss Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group  

How can leaders bridge the growing generational divide in today's workplace? In this third episode of our special five-part series, Changing Your Culture in Twenty Minutes or Less, Kevin and workplace culture expert Jennifer Moss discuss the realities of generational stereotypes. With five generations now working together for the first time in history, misunderstandings and miscommunications are inevitable. Jennifer and Kevin challenge the lazy labels and instead encourage leaders to embrace explicit communication, check their biases, and reimagine onboarding and development with clarity and purpose in mind. They share the importance of explaining not just what needs to be done, but how and why, creating a more inclusive and effective workplace culture. Jennifer's Story: Jennifer Moss specializes in future-focused leadership development, expertly balancing employee well-being with performance. As an award-winning writer and internationally acclaimed keynote speaker, she specializes in transforming workplace culture using data-driven leadership strategies. Her book The Burnout Epidemic tackled employee burnout and was among Thinkers50's "10 Best New Management Books for 2022." Her latest book is WHY ARE WE HERE?: Creating a Work Culture Everyone Wants (Harvard Business Review Press; 2025) https://www.jennifer-moss.com/ https://www.linkedin.com/in/jenleighmoss/ https://www.youtube.com/channel/UCGW43a_jDAA4txctjAyaStg https://www.linkedin.com/newsletters/7221183318774403072/ This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Why Are We Here?: Creating a Work Culture Everyone Wants by Jennifer Moss The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It by Jennifer Moss Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group  

Welcome to episode #1021 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when strategy is often confused with forecasting and certainty is mistaken for rigor, the work of Roger Martininsists on a more demanding discipline: making clear, integrated choices under uncertainty. Named the world's #1 management thinker by Thinkers50 in 2017, Roger is a writer, strategy advisor, and the former Dean at the Rotman School of Management at the University of Toronto, where he served for fifteen years and reshaped how management education engages with real-world complexity. Over decades, he has advised CEOs at companies including Procter & Gamble, Lego, Ford, American Express, Verizon, and Steelcase, helping leaders move beyond abstract ambition toward actionable, coherent strategies. His thinking has long been a personal touchstone for navigating difficult, high-stakes business problems, and he remains my go-to guide when confronting complexity that resists easy answers… a familiarity reinforced by his return here after previous appearances. Before academia, he spent thirteen years at Monitor, serving as co-head of the firm and grounding his thinking in the realities of corporate decision-making. His newly updated book, Playing To Win, Expanded With Bonus HBR Articles - How Strategy Really Works co-authored with A.G. Lafley, remains one of the most influential strategy texts of the modern era, distilling strategy into a set of five integrated choices about where to play and how to win, supported by capabilities and systems that reinforce those decisions. Across thirteen books and more than thirty Harvard Business Review articles, Roger has explored integrative thinking, democratic capitalism, governance and the design of business itself, consistently challenging leaders to resist false tradeoffs and simplistic answers. His work confronts contemporary issues head-on: the misuse of AI as an answer machine rather than a thinking partner, the hollowing out of education into ideological extremes, the erosion of institutional trust and the persistent illusion that the future must resemble the past. Through it all, his argument is steady and clear: strategy fundamentals endure, and superior managerial effectiveness begins with disciplined thinking, principled choice, and the courage to commit. If you're not following his free Substack, you reall should. It's always an honor to spend tie with Roger. Enjoy the conversation… Running time: 58:39. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Roger Martin. His free Substack. Playing To Win, Expanded With Bonus HBR Articles - How Strategy Really Works. Follow Roger on X.  Chapters: (00:00) - Introduction to Roger Martin. (02:53) - The Evolution of AI in Strategy. (06:05) - AI as a Thought Partner vs. Answer Provider. (09:02) - The Role of Diversity in Decision Making. (11:49) - The Impact of Education on Polarization. (15:15) - The Misapplication of Science in Society. (18:09) - Navigating Truth in Business. (21:08) - The Experimentation Mindset in Business. (31:55) - The Flaws in Business Education. (34:37) - Philosophical Perspectives on Decision Making. (40:21) - The Impact of Macro Factors on Business. (49:20) - The Shift in Global Economic Power. (55:23) - Skepticism Towards Economic Predictions. (58:01) - Trust in the Health Profession.

Are your one-on-one meetings building your culture or just filling your calendar? In this second episode of our special five-part series, Changing Your Culture in Twenty Minutes or Less, Kevin is joined once again by workplace culture expert Jennifer Moss to explore the often-overlooked power of effective one-on-one meetings. Kevin shares a simple three-part framework to make your one-on-ones more engaging and efficient: talk about non-work, their list, and your list. This joint-ownership model transforms these meetings from a task into a tool for connection, clarity, and performance. Jennifer adds insights on how effective one-on-ones can shift leadership from a push strategy to a pull strategy, where people want to participate rather than feel forced. Jennifer's Story: Jennifer Moss specializes in future-focused leadership development, expertly balancing employee well-being with performance. As an award-winning writer and internationally acclaimed keynote speaker, she specializes in transforming workplace culture using data-driven leadership strategies. Her book The Burnout Epidemic tackled employee burnout and was among Thinkers50's "10 Best New Management Books for 2022." Her latest book is WHY ARE WE HERE?: Creating a Work Culture Everyone Wants (Harvard Business Review Press; 2025) https://www.jennifer-moss.com/ https://www.linkedin.com/in/jenleighmoss/ https://www.linkedin.com/newsletters/7221183318774403072/ https://www.youtube.com/channel/UCGW43a_jDAA4txctjAyaStg This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Why Are We Here?: Creating a Work Culture Everyone Wants by Jennifer Moss The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It by Jennifer Moss  

Hubert Joly is a Harvard Business School lecturer and globally recognized leadership thinker focused on re-founding business around purpose and people. A former Chairman and CEO of Best Buy, he led one of the most celebrated corporate turnarounds of the past decade by rejecting cost-cutting playbooks in favor of purpose-driven strategy. At Harvard Business School, he co-leads flagship CEO programs and advises organizations on developing next-generation leaders. Joly serves on the boards of Johnson & Johnson and S&P Global, is a trustee of the New York Public Library, has been named among the world's top CEOs and management thinkers by HBR, Barron's, Glassdoor, and Thinkers50, and is the bestselling author of The Heart of Business. In this episode we discuss the following: When Hubert became CEO of Best Buy, he resisted the instinct to cut, cut, cut. Instead, as a first-time CEO, he chose to be a learn-it-all rather than a know-it-all—constantly asking, What's working? What's not? And what do you need? He then held himself to a strong “say-do” ratio, making sure his actions matched his words. I was also struck by the hierarchy he emphasized at Best Buy: people, business, finance. Of course a company has to make money. But when meetings start with finance or strategy, the implicit message is that people come second. Best Buy ultimately clarified this by defining its purpose as enriching lives through technology by addressing human needs. Another powerful idea was Hubert's reminder that culture changes faster than we think—if behavior changes first. If you want to be customer-centric, don't just talk about customers. Spend time with them. Behavior shapes culture surprisingly fast. Give a name or brand to our behavior change goals.

Ruth Gotian: Networking in the Age of AI Ruth Gotian is the former Chief Learning Officer and Associate Professor of Education in Anaesthesiology at Weill Cornell Medicine. Thinkers50 has ranked her the #1 emerging management thinker in the world, and she’s a top LinkedIn voice in mentoring. She’s the author of The Success Factor and, with Andy Lopata, The Financial Times Guide to Mentoring. Most of us recognize the value of building a better network, but we also know the time and dedication it takes. In this conversation, Ruth and I explore how we can use AI tools to do some of the administrative legwork so that we can spend more time on the real relationship-building. Key Points McKinsey reports that since the pandemic, most people's networks have shrunk or stalled. Consider the 90/9/1 rule: 90% of people lurk in online communities, 9% interact somewhat regularly, 1% post and lead the conversation. Use AI to enhance, not replace, your communications. Invite AI to do the administrative legwork (i.e. brainstorming, proofreading) so you focus on the human aspects. Ask AI to analyze speaker and attendee lists in advance at conferences in the context of your goals. Consider being the person that puts together an in-person dinner or gathering at a conference. Use AI to help you prep questions and discover the best people to invite. Ask AI to help complete your LinkedIn profile. An All-Star LinkedIn profile makes it substantially more likely that you'll get surfaced to others. Resources Mentioned Networking in the Age of AI by Ruth Gotian Related Episodes How to Grow Your Professional Network, with Tom Henschel* (episode 279) How to Build a Network While Still Doing Everything Else, with Ruth Gotian* (episode 591) The Key Elements of a Powerful Personal Brand, with Goldie Chan* (episode 757) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Frances Frei: Move Fast & Fix Things Frances Frei is a professor at Harvard Business School. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. In 2017, Frances served as Uber's first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture. Her partner Anne Morriss and her are the authors of Uncommon Service and The Unapologetic Leader's Guide to Empowering Everyone Around You. They are also hosts of Fixable, a leadership advice podcast from the TED Audio Collective, and they are recognized by Thinkers50 as among the world's most influential business thinkers. Their newest book is Move Fast & Fix Things: The Trusted Leader’s Guide to Solving Hard Problems. A lot of us assume that going fast is reckless. There are certainly times when that's the case, but it's also true that leaders going too slow at the wrong time can make things worse. In this conversation, Frances and I discuss how to do a better job of moving quickly when it's time to address the toughest problems. Key Points Many of us believe that going fast is reckless and going slow is righteous. While there are times that is true, there are many examples where it's not. The fastest way to speed up your company is to empower more people to make more decisions. Dare to be bad at something. Deciding what not to address allows you to go faster at what you're best at. Two key elements of completing work are work-in-progress and cycle time. Most leaders address cycle time first and miss the more substantial work-in-progress opportunities. Create a way to fast-track projects that become important and build this into the culture of the organization. Resources Mentioned Move Fast & Fix Things: The Trusted Leader’s Guide to Solving Hard Problems by Frances Frei and Anne Morriss Interview Notes Download my interview notes in PDF format (free membership required). Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Ruchika T. Malhotra: Uncompete Ruchika T. Malhotra is the founder of Candour, a global inclusion strategy firm that has worked with some of the world's biggest organizations. She's been recognized multiple times by Thinkers50 and co-wrote one of Harvard Business Review's top 100 most-read articles in history: Stop Telling Women They Have Imposter Syndrome. She is the author of Inclusion on Purpose, MIT Press's top-selling book of 2022 and now her newest book, Uncompete: Rejecting Competition to Unlock Success (Amazon, Bookshop)*. A lot of people think about work as a competition for resources. But what if, by inviting others to the table, you created more for everyone? In this conversation, Ruchika and I explore the opportunity for all of us to uncompete. Key Points Many of us are so socialized to compete that we don't realize the benefits of collective collaboration. Reach out to someone who inspires you. Praising someone for something awesome about them, without an accompanying ask, is so rare. Display genuine curiosity. Don't confuse “nice” small talk for depth. Ask bigger questions that get to the heart of who people are. As you build trust, talk numbers. In the professional context, real relationships of trust demand this kind of transparency. Take regular stock of relationships. Take people at their word and also watch how their actions line up – or don't. Invite others to the table. The bigger your circle, the more you create for everybody. Resources Mentioned Uncompete: Rejecting Competition to Unlock Success by Ruchika T. Malhotra (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) How to Create Inclusive Hiring Practices, with Ruchika Tulshyan (episode 589) Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Kirstin Ferguson: Blindspotting Kirstin Ferguson has been recognized globally by Thinkers50 as one of the top 50 management thinkers in the world and is the recipient of the 2023 Distinguished Leadership Award. She was an officer in the Royal Australian Air Force, and then went on to lead an international consulting firm as CEO, before serving on the boards of major publicly listed, private, and non-profit organizations. She is the author of Women Kind, Head & Heart, and her newest book Blindspotting: How to See What Others Miss (Amazon, Bookshop)*. If we stop to think about it, always all of us recognize that we have blind spots. Given that reality, anything we can do that helps us see what others might miss will help us lead better. In this conversation, Kirsten and I explore the mindsets and practices that will help us uncover more of our blind spots. Key Points Experts are better at knowing when they are right, but also less likely to show appropriate doubt when they could be wrong. There's a time to be a seeker and a time to be a knower. Both are important in different situations, but leaders in many situations would benefit from more seeking. Blindspotting is about calibration, not hesitation. Accept your intellectual limitations. A key way to do this is saying these four words more: “I don't know yet.” Disentangling your ego will help your blind spot better. Shift away from your pride a bit by separating yourself from your knowledge and expertise. Hunt down your biases. Admitting they exist is step one. Model vulnerability by talking about your past mistakes both with yourself and with others. Resources Mentioned Blindspotting: How to See What Others Miss by Kirstin Ferguson (Amazon, Bookshop)*. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Getting Better at Reading the Room, with Kirstin Ferguson (episode 651) How to Find What's Missing, with Jeff Wetzler (episode 732) How to Teach Your Expertise to Others, with Roger Kneebone (episode 743) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.