Good Neighbor Pharmacy Connect Podcast

The current economic environment is highly volatile and uncertain. On this month's Good Neighbor Pharmacy Connect, industry broker and buy/sell czar, Scott Welle, shares that the value of your store is measured in more ways than just financial calculations and EBITA projections. Buying or selling a pharmacy can be a harrowing experience, and even in a bull market, the difference between failure and success often lies outside of the sales contract. Join your host, Justin Baker, as he unveils some insider trade secrets and tips and explores what they DON'T tell you during the negotiation!

We are fortunate to be living in a time where mental health is at the forefront of healthcare conversations. Today's countertop chat takes a look at mental health as an exciting through a wider lens. Our guest, Lara Zakaria, PharmD., founder of Foodie Farmacist, dives deep into why your customers prefer to confide in their independent pharmacist when it comes to issues surrounding mental health, and shares practical advice on introducing why it is important to create a space conducive to patients speaking about mental health. Dr. Zakaria is motivational, empowering, and discusses the importance of reframing mental health as “brain health” or “brain science” in order to make it approachable to each patient. In this conversation, Dr Zakaria helps to identify “low hanging fruit” opportunities in your existing patients, and gives entry point options requiring no advanced training and minimal time and resource investments.     

We don't cover ALL 1,073, but guest Gold Eneyo, PharmD., Director of Clinical Services for AmerisourceBergen shares quite a few, and builds a compelling case for immunizations as “the gateway to patient care.” In our most lively and passionate episode to date, Gold and Justin share their vision of the future of our industry, and how the timing couldn't be more in our favor. 88.9% of Americans live within 5 miles of an independent pharmacy and almost a third of Americans view their independent as the front line in healthcare. Your current patients want to purchase more medical services from you, have trust in your abilities, and are willing to pay for them, rather than split their business with other providers. Prospective patients are looking for the same. Don't miss this exciting episode as Gold and Justin walk through opportunities in workflow maximization, technician opportunities and leverage, billing tips, messaging and network building, and next steps for you to practice at the top of your license!

With a gloomy economy, patients are looking for realistic alternatives to save money. Pharmacists understand the rising costs associated with being a diabetic patient, and that patients turn to their pharmacists for advice.  Patients with diabetes continue to grow at 37 million in the US alone. Due to hefty co-pays or lack of insurance, a full third of diabetic patients buy their supplies with cash. This front- end opportunity is the tip of the front- end iceberg for store owners looking to get out from under PBM predatory chokeholds. Join Business Coach, Justin Baker, and a special guest from LifeScan, Kate Voyten, for a very lively and informative countertop chat filled with options and tips to put more money back into your patient's pocket, and in yours. Better outcomes… better cashflow!   LifeScan OneTouch Information coming soon right HERE!

The beauty of independent pharmacy is that each store is as unique as the communities and patients they serve. Adding a new twist to this episode is guest Kelley De La Fuente. Like your host, Justin Baker, Kelley is also a Business Coach. With Kelley consulting pharmacies in urban Los Angeles and Justin in rural Texas, they see the same struggles, but through two very different lenses. As different as their pharmacy environments are, one universal expansion strategy they see is right outside the pharmacy front door – becoming a holistic “one stop shop” for formerly unidentified populations in the community. Through readily available data, a sharp owner can satisfy that high profit patient that is looking for both convenience and expertise. Kelley and Justin share examples ranging from specific disease states, ancillary sales opportunities, cognitive services and community, and healthcare partnership initiatives. Join this informative countertop chat and open your front door to a whole new patient base!

Turn up the volume for this eye-opening episode as Justin Baker meets with Ronna Hauser, SVP of Policy and Pharmacy Affairs for the NCPA. Ronna shares that through her joint research efforts with USC, they have not only uncovered that a quarter of the US population reside in a pharmacy shortage area, but also confirmed that over 30% of census tracts are completely reliant on their independent pharmacy to avoid becoming a pharmacy shortage area. Their analysis demonstrates that this research can affect all of us, through shifts in pharmacy access standards, legislative and policy making recommendations, reimbursement thresholds, mail order threats as well as the acceleration of clinical service offerings. Tell your friends!

Please join your host, Justin Baker, as he learns from industry experts, Connor Nell and Brian Biehn, why biosimilars are becoming such an eye-opening opportunity, and why independents need to take a hard look at them. In addition to being an alternative to expensive brand name drugs, the breadth of biosimilars is growing exponentially, and gaining acceptance with physicians, pharmacists and patients.  This countertop chat dives deeply into increasing access, understanding their benefits, and gaining confidence in these emerging therapies.

With her cutting-edge approach to Point of Care Testing and clinical services, store owner Chichi Ilonzo Momah has been stirring up a lot of dust.  Justin was lucky enough to sit her down for a few minutes to discuss what the hubbub was all about. Chichi openly shares what her barriers were in getting started, how she rolled up her sleeves, and more importantly, how she got her staff involved. We also learned that POCT isn't her end game, it's just the beginning…

Med D populations represent between 30-40% of the independent community pharmacist's patient population.  Historically, we've always used October as a defensive strategy to retain current patients, and help them navigate and find the best plans.  Industry expert Michelle Elliott joins Justin Baker to add a new twist to the conversation. Michelle proposes that we leverage this opportunity to position ourselves as a healthcare destination for NEW patients. Profitable patients with expectations of point-of-care testing, chronic disease monitoring, and test to treat options that fill care gaps.   Don't miss this game changing conversation!

This week's countertop chat welcomes industry guru Andy Clarey, who shares his insights on capitalizing on pharmacy's post-Covid evolution, and how our stores' front end needs to reflect it.  Justin and Andy cover a broad swath of topics ranging from physical transformations to expanded offerings to pricing, perceptions and promotion. As we develop new niches and begin embrace service as our new normal, the faster we can begin enjoying that non-PBM high margin revenue.  You are a healthcare destination now, start acting like one! Additional Resources: wearegnp.com/covid19 OurIndependentVoice.com

This month's countertop chat with host Justin Baker will feature special guest, MWI Animal Health's Pet Whisperer Alison Hodgson, as they “paw-nder” a new non-PBM revenue generating revenue opportunity that is near and dear to all of us.  Being a growing $3B retail and $19B pet OTC market, studies have shown that pet owners want to purchase pet products for their fur babies from someone they can trust, putting this “paw-some” “opp-purr-tunity” for independent pharmacies at the top of that list.  This booming new market segment is positioned “purr-fectly” for independents, as these animal-y-tics shared that; 45% of Americans buy their pet a birthday gift 73% of Americans let their pets sit on the couch 95% consider their pet part of the family   Alison points out that her research demonstrates that most families want to get their medications for ALL of their family members in one place (including their fur babies), and that high income households account for roughly 60% of the spending, because money is no object, with our four- legged friends.  As you develop your stores personal brand, this niche will build loyalty like no other, will garner a profitable cash business, and “dif-fur-entiate” your store from the chains.  From passing out dog treats in your drive through window, to “pet-working” with local veterinarians, Alison shares tips and tricks on how to gain visibility and market share.  The growth “pet-ential is limitless”.

Join your host, Justin Baker and progressive pharmacy owners Dr. Tripp Logan, Pharm D. and Dr. Richard Logan, Pharm D as they share their secret on recruiting, hiring and retention in small town America.  Having 3 stores in very rural Southeast Missouri, the Logan's aren't immune from the struggles of keeping a full and talented staff.  As Richard quips “Everyone wants a job but not everyone wants to work”.  Sound familiar? As part of their recipe for success they will share how they've reimagined the culture of their organization and use some nonconventional tactics to draw in high performing candidates.  This rousing episode calls on the Logan's to share their mistakes as well as their best practices.  As a testament to their efforts and success, Tripp shares that the number of applicants that they have been receiving during the pandemic is up 5x, from before! Listen in to hear more lessons learned and where to go from here. This is an episode you won't want to miss!

Join your host, Justin Baker and Brandon Antinopoulos, Pharm D., Business Coach for Good Neighbor Pharmacy to learn about Brandon's experiences in the rapid changes in the independent space over the past 24 months.  While many took the challenge head-on and others waited, the COVID-19 vaccine was a blessing both to saving lives but also an opportunity for pharmacies fighting to stay profitable.  Brandon challenges us to “capture this moment”, while independents are seen in a new and broader light by their patients, provider partners, and the entire pharmacy industry. In this episode you'll learn about best practices shared by coach Brandon are shifting workflow away from traditional dispensing model, engaging your technology and provider partners, community, and medication synchronization. Listen in to hear more lessons learned and where to go from here. This is an episode you won't want to miss!

We're joined again by AmerisourceBergen's Peter Kounelis to discuss how the right PSAO should invest in and advocate for independent pharmacies. 

Join your host, Justin Baker and Jared Thornhill for our latest counter-top chat. Jared Thornhill, owner of Thornhill's pharmacy located in West Texas will go into detail how he successfully implemented point of care testing in his pharmacy. Jared will discuss his philosophy, methodology, and walk us through every step of re-imagination. Thornhill's pharmacy depended on “PBM generated revenue” to fuel the store. After much thought and research, Jared and his wife decided to take control of their futures and give their store a more clinical focus, practicing at the top of their licenses.  Since making that decision, their business has exploded! Listen in to hear more about Thornhill's journey and best practices. This is an episode you won't want to miss!

Please join your host, Justin Baker and our guests John Pross, Consultant - Pharmacy Ownership and Jeremy Thompson, CEO and Founder of Adaptive Financial Consulting as they discuss transitioning out of the pharmacy. John and Jeremy will first take us through the life cycle of owning a pharmacy and then the forward-thinking steps to think about when exiting the pharmacy business.   Jeremy and John pose many questions that may get you thinking about your timeline for selling your pharmacy or ways you can position your business to sell and maximize profits.   If you are thinking about selling your pharmacy within the next 5 or so years, you won't want to miss this episode!  

Please join your host, Justin Baker as he takes a sneak peek behind the curtain of the Inaugural NCPA Fellowship program.  Justin is joined by Carlie Traylor, PharmD; Director of Strategic Initiatives and Student Affairs for the NCPA. This episode will explore how independent pharmacies and the Fellowship drive innovation and enhanced patient care through advanced services. The program is designed to allow participants to reach into the minds and pharmacies of the nation's best practitioners to learn how to implement these programs. The topics explored through the fellowship thus far are MedSync, opioid awareness, MTM, workflow strategies and employee empowerment to name a few. Carlie will also share what the 2nd year of this blossoming opportunity has to offer to independents, as well as some tips from their high performing faculty members and powerhouse Luminaries. If you are thinking about your role in re-engineering your store with clinical initiatives, don't miss this episode!

With independent pharmacy facing increasing pressures from the tight reimbursement landscape, how can the right contracting strategy help? Peter Kounelis, Vice President of Elevate Provider Network at AmerisourceBergen, joins us to discuss the evolution of the PSAO. Visit wearegnp.com to learn more about Elevate.

This special edition episode is brought to you by AmerisourceBergen's Insights podcast. In part two of the insulin biosimilars series, host, Jennifer Kemper, Director of Content Strategy, continues the conversation with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs. At the end of July 2021, the Biosimilars market expanded with the FDA approving Viatris Inc.'s (aka Mylan) Semglee (insulin glargine-yfgn) as a biosimilar, as well as approving interchangeability status, specific and only to Lantus. The team expands on what these new drugs could mean for the category, how new insulin biosimilars could deliver on the promise of cost-effective care, and how to prepare for interchangeability.

Being thrown into the pandemic has shown us that not only is every independent pharmacy a hero, but that some should wear capes! To celebrate National Good Neighbor Day, which is celebrated annually on September 28, one of our Good Neighbor Pharmacy stores details how they stay involved in the community and practice being a good neighbor every day to the patients they serve. This pharmacy exemplifies how our industry has risen to the challenge of being a trusted member of the communities they serve. Join new host, Justin Baker, a Business Coach for AmerisourceBergen, as he celebrates the extraordinary community involvement of Pharm A Save Monroe Pharmacy  in Washington state, with its owner, Bridgett Edgar. To stay connected with and give back to her community, Bridgett personifies her “all in this together” mantra to highlight her initiatives like fundraising partnerships with local health systems, patient charity events, her Free Vitamin Program with the local schools, and local National Night Out Against Crime involvement.  Bridgett's energy is contagious as she shares her tricks and tips on how to “pick your passion,” get started and get involved

This special edition episode is brought to you by AmerisourceBergen's Insights podcast. In part one of a two-part series on insulin biosimilars, host, Jennifer Kemper, Director of Content Strategy, speaks with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs, about what these new drugs could mean for the category. They'll discuss how and why insulins are in the biosimilar category, how congress is approaching biosimilars, and if an interchangeability status is on the horizon. Be on the lookout for part two! Our host and guests stay on the topic of insulin biosimilars and discuss how pharmacies can prepare for interchangeability.

Please join host Paul Dunne and Clark's Pharmacy owner, Craig Clark and his Person in Charge, Marla Newham, as they take a deep dive into how they use P1, P4 and resident students to enhance their clinical services and get involved. Through the years, Craig has been a champion of being a preceptor for advanced rotations, and has developed his student to create protocols, SOP's, patient outcome programs and patient facing services that have helped grow his business, as well as changed his image from local drugstore, into a healthcare destination. Craig and Marla will also share practical tips on how to commit the time, energy and resources into capturing the innovations that these relationships create.  Join us for a practical guide on how we can not only grow awareness of our independent opportunity and legacy to our students, but also how they can help US, grow!

Join our host Paul Dunne as he explores Hometown Pharmacies drive for excellence and success with the Owner, Ted Grothe and the Director of Operations, Chris Noth. As a result of their “Critical Driver” methodology, they have seen marked increases in OTC sales, DME Rx/patient and MedSync – all DURING the COVID pandemic. Unlike many operations, where we can get lost in the day to day, Hometown uses their resources to strategize and plan for what the future could bring. Ted and Chris go into detail about their execution with several team tactics, to take care of their patients and staff all while still growing the business. Lastly, learn about their thoughts on mentorship, implementation, and accountability culture. They use specific strategies to achieve their success and stretch employees in new areas to continue growth in new skill sets.

Join our host Paul Dunne and Amber Haag, owner of Haag Pharmacy, discuss a myriad of real-life struggles and successes.  As a progressive store owner, preceptor and practicing pharmacist, Amber discusses her decision-making methodology on how to best serve her community, and more importantly her female patients.  Amber also shares how she empowers her pharmacy team, students, and community engagement activities.  Being an industry thought leader, Haag Pharmacy thrives on its versatility, and how best to counsel as part of her hormonal health initiatives.   Being a leader at the store and of her family, can present some anxieties and sacrifices which require a delicate balance of priorities.  Amber poignantly dives into the personal struggles of juggling being a dedicated wife and mother, all the while running a growing business. This all requires an active philosophy on what can, and sometimes can’t be done.    Lastly, Amber will share her personal experiences regarding her mentor and a network of supporters from coaches, NCPA leadership and peers. Learn more about her contagious leadership style and advice for younger owners, saying that “we aren’t in the pharmacy business, but are in the relationship business”.

Join our host Paul Dunne and our two guests from the University of the Sciences, Andrew Peterson, Executive Director, Substance Use Disorders Institute and George Downs, Professor of Clinical Pharmacy. On this episode they will discuss how the role of the pharmacists is crucial as both a clinician and as a trusted resource. Andrew and George’s mission are to educate pharmacists and pharmacy students on the opioid abuse epidemic. Throughout the course of the podcast, they will dive deeply into identifying and treating the patient, motivational interviewing techniques, behavioral change modeling, as well as strategies and techniques.  Among these, are the application of the “SBIRT” protocol (Screening-Brief Intervention-Referral to Treatment), a model for addiction prevention.   The team will also share their concerns about the growing opioid addiction challenges within the pharmacy profession, how to self-identify it, recovery, and maintenance. Being the most accessible healthcare providers available, the role of the pharmacist is crucial as both a clinician and as a trusted resource.

Please join Beth Mitchell, AmerisourceBergen’s Senior Director of Government Affairs and Ashley O’Sullivan, Senior Manager, Legislation and Policy as they share AmerisourceBergen’s Government Affairs & Policy Team’s role in advocating for pharmacists, pharmacies and patients before our state and federal governmental representatives.  On today’s podcast, Beth, Ashley and our host, Paul will explore a variety of topics, such as the unprecedented and unanimous SCOTUS decision in the Rutledge v. PCMA case, where SCOTUS ruled that the Employee Retirement Income Security Act (ERISA) does not preempt an Arkansas state law that states PBM’s may not reimburse at less than acquisition cost, which has led to the introduction of over 50 new state bills regarding PBM regulation and more than 100 new bills related to drug pricing.   As regulations and legislation seeking to address fairness and transparency toward the pharmacy profession gain new traction, Beth will also provide updates on the Federal guidance’s amending the PREP Act, permitting pharmacists to administer COVID testing and vaccinations during the pandemic, and why it’s so important to find legislative solutions to establish permanent authorities for pharmacists at the federal level.   Beth will also give us a sneak peek on the tactics of advocacy and how both she and you can make a bigger difference in educating our legislators and how it can change how our profession is viewed and treated.

Join Vince Bellitti, Owner of HB Drugs and Tracey Williams, Good Neighbor Pharmacy Advertising Manager as they discuss how social media has opened new markets and expanded HB Drug’s geographic presence. Vince will go into detail on the new necessity of recreating the “in-store experience”, using a variety of on-line platforms while still developing interesting content. Tracey, Vince’s Advertising Manager gives us a glimpse of how her and Vince work together to give him the widest and most profitable audiences along with industry benchmarks and best practices for any Independent Pharmacy.

Want to know the latest around small business COVID-19 relief? On this episode, join Charlie Le Bon, Senior Director of Pharmacy Ownership Services as he discusses the Economic Aid Act rules and guidance for eligible businesses and how the ACT provides relief. Charlie will also touch on how to value a Pharmacy during a pandemic. Don’t miss out on this very timely episode!

Paul, Jenny and Claire, against all odds deal with creating a virtual tradeshow, on the fly, amidst a deadly global pandemic.  To pull it off, they need to harness vendor partners, industry experts, new technology, and a blues band.  It’s never been done before, and they are working against the clock.  

Interested in learning about the 340B Drug Pricing Program and Contract Pharmacy? You’re in luck! Tune in to hear Jason Atlas, Vice President, and David Hardman, Director, from the 340B Enterprise Strategy & Solutions team at AmerisourceBergen. They provide a brief history of the program, go more in depth on how it works and how to get involved, and discuss the overall benefits.

October 12th is Women Pharmacist Day and this month we’re celebrating all women in pharmacy! According to the American Association of Colleges of Pharmacy, more than half of pharmacy students in 2017 were women. Yet there is a much smaller percentage of female independent pharmacy owners. On this episode, we feature Kim Jones, pharmacist and owner of Prescription Shop of Stuart in Stuart, Fl, and Mike Bollinger, Senior Vice President and Head of Pharmacy at Live Oak Bank. Kim gives us a look into how she pursued owning her own business and how she worked with Live Oak Bank to make it happen.   Additional Resources: Wearegnp.com/pharmacy-ownership Mygnp.com LiveOakBank.com

Patients with diabetes require ongoing support. Are you making sure that your independent pharmacy is the most accessible healthcare provider for this group of patients? In this episode, we feature Jerry Meece, pharmacist and Owner and Director of Clinical Services for Plaza Pharmacy and Wellness Center in Gainesville, Texas. He shares some insights learned from the COVID-19 pandemic and offers tips and best practices on being a successful diabetes destination. Additional resources can be found below: lifescandiabetesinstitute.com https://professional.onetouch.com/

We follow up with Lone Star Pharmacy, Good Neighbor Pharmacy’s 2019 Pharmacy of the Year, to hear how their community got involved in the voting process and how the award has impacted their business over the last year.

Hurricanes, wildfires, flooding, and other natural disasters and emergencies can happen at any time. Planning for even the smallest emergency, like the power going out, minimizes loss and downtime. Tune in to hear Dr. Nicolette Louissaint, Executive Director at Healthcare Ready, explain how you can better prepare for these events and more.   Additional Resources:  HealthcareReady.org 

On this special edition episode, we follow up with Charlie LeBon, Senior Director Pharmacy Management, Braheim Knight, Business Coach, Scott Sykes, Certified Public Accountant and Financial Planner from Sykes and Company, on the significant updates and guidelines following the additional stimulus package approved on April 23rd. Our guests will provide updates on the current stimulus package, highlight the guidelines for loan forgiveness and share information on additional relief programs and resources. They’ll also cover the transition out of the COVID-19 crisis for small businesses and what adjusting to the “new normal” looks like.  *This episode was recorded on Tuesday, June 30. The information shared is publicly available and linked below. Information can and will change at any moment so we will continue to update the links below as further guidance becomes available. Please continue to check for the latest available information and be sure to speak with your financial and legal advisors for any specific questions about your business. Additional resources can be found below: WeAreGNP.com/COVID19 SBA.gov Sykes-CPA.com | COVID-19 Advisory Updates CARES Act Provider Relief Fund & HHS Stimulus – Uses and Management Managing Your Pharmacy’s EIDL Program Funds   If you are a Good Neighbor Pharmacy Premier member, make sure to reach out to your Business Coach for further guidance. To learn more about the Premier membership, visit wearegnp.com.  

This episode was recorded on Monday, May 18. The information shared is publicly available and linked below. Information can and will change at any moment so we will continue to update the links below as further guidance becomes available. Please continue to check for the latest available information and be sure to speak with your financial and legal advisors for any specific questions about your business. Independent pharmacies are on the front lines of fighting the COVID 19 pandemic, but who is fighting for them? Tune in to hear how the AmerisourceBergen Government Affairs team is advocating for independent pharmacy. Beth Mitchell, Senior Director, Government Affairs, and Ashley O’Sullivan, Senior Manager, Legislation and Policy, will discuss what’s happening at the federal and state levels of government relative to COVID-19 response and review what negotiations for the next federal COVID-19 relief package may entail.   Additional Resources: Wearegnp.com/covid19 OurIndependentVoice.com

*This episode was recorded on April 10, 2020. The information shared is publicly available and linked below. Information can and will change at any moment so we will continue to update the links below as further guidance becomes available. Please continue to check for the latest available information and be sure to speak with your financial and legal advisors for any specific questions about your business. The Coronavirus Aid, Relief and Economic Security (CARES) Act, which was signed into law on March 27th, includes several loan and payroll tax provisions that may help small business owners, including independent pharmacies with adequate cash flow. Tune in to hear Charlie LeBon, Senior Director of Pharmacy Management, Scott Sykes, Certified Public Accountant and Financial Planner, of Sykes and Company and Braheim Knight, Business Coach, discuss these financial resources, how to access and utilize them and what to expect in the coming weeks. Additional resources can be found below: WeAreGNP.com/COVID19SBA.govsykes-cpa.com If you are a Good Neighbor Pharmacy Premier member, make sure to reach out to your Business Coach for further guidance. To learn more about the Premier membership, please reach out to GNP@amerisourcebergen.com.

Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.

Are your customers looking for treatment options that are more holistic? Join us as we welcome back Christophe Merville, D.Pharm, of Boiron, to learn more about homeopathy, its history, and the many benefits it offers.

We chat with Darya Inocencio from Prescribe Wellness who explains the basics of Collaborative Practice Agreements and how they can help eliminate some of the biggest challenges faced by independent pharmacy owners today. For more information, email Prescribe Wellness at solutions@prescribewellness.com or call 1-800-960-8147.

A child’s first year of life can be overwhelming for a new mom. Do you know which kid friendly medicines or remedies to recommend to ease teething pain, relieve colic, soothe diaper rashes, or help reduce cold and flu symptoms? Tune in to hear Christophe Merville, D.Pharm, of Boiron, discuss homeopathic options that address these ailments and more.

Are your patients taking their meds as they should? Join us as we explore how to increase patient medication adherence by providing best in class customer service, care and education with Braheim Knight, RPh., MBA, Business Coach.

How do you encourage patients to spend more money in your pharmacy? How does in-store experience impact the patients’ journey and ultimately your sales? Let’s talk about the relentless pursuit of capturing cash on your front-end through complimentary sales, layout optimization and the improvement of internal processes.

Today we welcome Alessandra Valdez from Ochoa's Pharmacy in Edinburg, TX and hear about her journey and hope for the future of Women in Pharmacy.

We’re putting a whole new spin on “Back to School”! As students head back to their classrooms, pharmacies have a unique opportunity to market their services and provide education and support to busy parents. We sit down with Dianne Mann, Advertising Manager for Good Neighbor Pharmacy, to discuss fun and simple opportunities that pharmacies can capitalize on this upcoming fall.

High volume, perfect location, existing patient-base...You’ve purchased another promising pharmacy. Now what? We talk with John Pross, Pharmacy Acquisition Advisor, about best practices that pharmacy owners can use to effectively operate multiple locations with ease and confidence.

Imagine being told that your child has a rare neurodegenerative disorder and it's so rare that it doesn't even have a name. This is the reality for Sam & Ben Kadkhoda's son, Eli, who is 5 years old. With no cure and no treatment, this disease leaves children in a paralysis-like state by age 20 – losing the ability to walk, eat and move. Join us to listen to the Kadkhoda’s inspiring story, and how one determined mother is making bold moves to single-handedly fund research and spread awareness to make a difference in the lives of those impacted by this disease. To donate, please visit www.standbyeli.org.

We chat with Vince Bellitti, founder and CEO of Gaspar’s Best and Director of Growth at HB Pharmacy, about his journey to wellness and how he turned his passion into a career.

Is it time to jump on the bandwagon? We’ll talk about easy steps you can take to break into the niche market of aromatherapy.