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In this episode of Disruption/Interruption, host KJ interviews Mark Mincy, Chief Commercial Officer at US RX Care, about the hidden complexities and conflicts of interest in the pharmacy benefits industry. Mark shares how his company is disrupting the status quo by demanding transparency, eliminating conflicts, and helping employers reclaim millions in savings. The conversation uncovers the tangled web of PBMs, rebates, and the urgent need for legislative and technological change. Key Takeaways: The PBM System is Riddled with Conflicts of Interest [2:34]Mark explains how pharmacy benefit managers (PBMs) and consultants often act in their own financial interest, not the employer’s or patient’s, leading to inflated drug costs. Rebates and Purchasing Contributions Inflate Drug Prices [8:59]The system of rebates and retrospective payments to PBMs can account for up to 80% of a drug’s cost, forcing manufacturers to raise prices and employers to pay more. Transparency and Fiduciary Duty are Essential for Reform [21:37]Mark’s company, US RX Care, operates with complete transparency, passes back all rebates, and offers per-member-per-month guarantees to eliminate guesswork and conflicts. Employers and Consumers Can Take Action [33:34]Mark recommends joining healthcare purchaser coalitions, hiring ERISA attorneys, and demanding non-conflicted consultants to protect interests and drive industry change. Quote of the Show [31:27]:"Everything's intertwined. You want to move and do the right thing. These employers are between a rock and a hard place, so I do think some legislative action needs to occur." – Mark Mincy Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Mark Mincy: LinkedIn: http://www.linkedin.com/in/mark-mincy-a185497 Company Website: https://us-rxcare.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report. In this episode, NCPA's Doug Hoey and Lisa Schwartz join Cardinal Health's Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists' collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers.
The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report. In this episode, NCPA's Doug Hoey and Lisa Schwartz join Cardinal Health's Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists' collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers.
In 2024, the price of Cole Schmidtknecht's inhaler exceeded $500, and he had to choose between his inhaler and rent. He chose rent, and after an asthma attack, he died at the age of 22. When his parents realized what had happened, they went to work to make sure no other family would have to go through the same tragedy they had. This week, we spoke to his father, Bil Schmidtknecht, about what part PBM pricing played in his son's death, how independent pharmacies helped save his own life, and the fight to make a change in the law to prevent this from happening again.
Send us a textMeet Dr. Ken Thai, PharmD—CEO of 986 Degrees Corporation (a pharmacy franchise), multi-site independent pharmacy owner across Southern California and Nevada, and Adjunct Assistant Professor of Pharmacy Practice at USC and Western University. A past president of CPhA (California Pharmacists Association) and current national VP at NCPA, he was honored with the 2022 NCPA Willard B. Simmons Independent Pharmacist of the Year. His career blends leadership, education, and entrepreneurship, always anchored to better patient care.In this conversation, we trace his path from a UCLA biology degree to a USC School of Pharmacy PharmD, followed by a Community Pharmacy Practice residency at USC. We dig into how he opened and scaled multiple independents—spanning long-term care, compounding, DME, infusion, and specialty—and why he built a franchise model to mentor and multiply pharmacist-owners. You'll hear how he designs training that sticks, builds culture across locations, and keeps teams focused on outcomes.We also talk about teaching and precepting: what pharmacy students need now, the mindset shift from clinician to owner, and practical steps to evaluate a market, choose services, and launch sustainably. Dr. Thai shares playbooks on onboarding, metrics that matter, quality systems, and how associations like CPhA and NCPA shape the future of independent pharmacy and pharmacy entrepreneurship.If you're a pharmacy student, new grad, independent owner, or healthcare entrepreneur, this episode is your blueprint for growth. Drop your questions in the comments, share with a colleague who's thinking about ownership, and subscribe for more SGV stories at the intersection of leadership, small business, and patient care. Keywords: independent pharmacy, pharmacy franchise, pharmacy ownership, pharmacy management, USC School of Pharmacy, Western University of Health Sciences, CPhA, NCPA, 986 Degrees, pharmacy entrepreneur.__________Music CreditsIntroEuphoria in the San Gabriel Valley, Yone OGStingerScarlet Fire (Sting), Otis McDonald, YouTube Audio LibraryOutroEuphoria in the San Gabriel Valley, Yone OG__________________My SGV Podcast:Website: www.mysgv.netNewsletter: Beyond the MicPatreon: MySGV Podcastinfo@sgvmasterkey.com
Welcome Back to PBM on the Rocks!Join Lord Dr. Jeremy and the PUTT Cocktail crew with special guests John Farina (AHF) & Kris Rhea (Pharmacy Marketplace) as they unpack the summer's most significant state and federal legislative updates, explore the CVS Omnicare lawsuit verdict, and discuss its ripple effects on independent pharmacies including retaliatory actions by PBMs. From shedding light on the critical role of independent pharmacies in our healthcare system - including the challenges they face with pharmacy MAC appeals, and the innovative solutions being developed to help them recover lost funds - to discussing how middlemen are draining resources from the American economy without delivering value - this episode is a must-listen for anyone passionate about reform, independent pharmacy advocacy, and the fight against PBM overreach in our healthcare system.Music by JuliusH | Production & Editing by Shannon Wightman-Girard
Owner of Blueberry Pharmacy, dr. Kyle McCormick, calls in to talk about what makes their prescription pricing so competitive.
Our first feature on "This Week in Pharmacy" is the announcement about IPC and LPG: The Independent Pharmacy Cooperative (IPC) and Legacy Pharmacy Group (LPG) are partnering to improve patient care and strengthen community pharmacies. How will the partnership help pharmacies and patients? Streamlined supply chain The partnership will improve the supply chain for essential medications and healthcare products. Competitive pricing The partnership will help pharmacies get better pricing and discounts. Digital health services IPC's iCare+ platform will give LPG members access to digital health services like telehealth, patient transport, and discount prescriptions. Legislative advocacy IPC and LPG will work together to advocate for PBM reform, pharmacist provider status, and patient access to cost-effective medications. What are IPC and LPG? IPC - A member-owned Group Purchasing Organization (GPO) that supports independent pharmacies across the United States. LPG - A pharmacy group that offers programs and systems to help members promote and expand their business. What does this partnership mean? The partnership will create new opportunities for growth and improve patient care. Press Release: https://www.prnewswire.com/news-releases/independent-pharmacy-cooperative-ipc-and-legacy-pharmacy-group-lpg-announce-strategic-cooperation-agreement-302377435.html Our second part features a fun conversation with Dr. Joey Mattingly, Associate Professor & Vice Chair of Research at the University of Utah College of Pharmacy and Darshan Kulkarni PharmD Esq. Linkedin Top Voice| Life Science Lawyer | Emily Whitehead Foundation Board Member talking about the state of GLP-1 Advertising. A venture-funded startup is partnering with compounding pharmacies to market and distribute compounded GLP-1s across state lines. (Whoa!) https://www.linkedin.com/posts/joeymattingly_congrats-to-fella-health-for-getting-its-activity-7301247943108440067-UCWB?utm_source=share&utm_medium=member_desktop&rcm=ACoAAABrTvQB0dlEVm5vGSXYR3MCaqeEzqaBQ8M New boost
How can independent pharmacies tackle major challenges like reimbursement disparities, PBM legislative gaslighting, and advocating for fair policies in the healthcare industry? Join host Lord Dr. Jeremy, Alabama Independent Pharmacy Alliance's Trent McLemore, and the PUTT cocktail crew as they dive deep into the power of association and independent pharmacy unity and grassroots action as tools to amplify pharmacy and patient voices to get meaningful state legislation passed.Music by JuliusH | Production & Editing by Shannon Wightman-Girard
Send us a textPrecision. Profit. Performance. In this episode of The Bottom Line Pharmacy podcast, Scotty Sykes, CPA, CFP and Bonnie Bond, CPA sit down with Nicolette Mathey, PharmD, CEO & Founder of Atrium24 and Dotti to dive into the profitability levers for independent pharmacies in 2025 We cover everything from telemedicine, compounded GLPs, upcoming tax changes, and more!More About Nicolette Mathey: Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics. In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more. In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry's first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023. With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools. Stay connected with Nicolette, Atrium24, and Dotti: Nicolette's LinkedInAtrium24 WebsiteAtrium24 FacebookAtrium24 LinkedInStay connected with us: FacebookTwitterLinkedIn Scotty Sykes – CPA, CFP LinkedInScotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedInBonnie Bond – CPA Twitter More resources on this topic: Podcast – Driving Independent Pharmacy Profitability in 2024Podcast – Legal Updates Impacting 503B and 503A PharmaciesVideo – Expanding Into Compounded GLPs Step-By-Step
Join us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted and thrived in an ever-changing healthcare landscape. Guests Include: 00:06 - RedSail Acquiring BestRx | Catch-Up 04:06 - Optimistic Outlook on Pharmacy | EP 121 09:18 - Independent But Not Alone | BTS 60 13:43 - Tackle Pharmacy Accounting | Ep 109 16:22 - Multiple Locations, One Purpose | Ep 119 20:55 - RxCash+ | BTS 56 26:08 - PBM Reform | EP 112 29:35 - Leading Through Pharmacy's Evolution | EP 111 33:27 - Pharmacy Analytics | BTS 59 38:33 - Community Health Workers | BTS 58 43:07 - The Medicare Plan Selection Opportunity | EP 124 47:14 - Don't Sweat The Small Stuff | BTS 54 Hosted By: Mark Bivins, Chief Growth Officer, RedSail Technologies, Will Tuft | Manager of Event Education at PioneerRx, Josh Howland | President of Pharmacy Systems, RedSail TechnologiesLooking for more information about independent pharmacy? Visit www.pioneerrx.com
Learn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy's digital presence, build lasting patient relationships, and more! Guests Include: 00:10 - Creating Your Pharmacy Puzzle - Beyond the Scripts Episode 61 07:27 - Feeding Your Beast - Catalyst Episode 118 13:32 - Different Levels of Digital Presence for Pharmacies - Catalyst Episode 113 20:08 - Approach to Doctor/Prescriber Engagement - Catalyst Episode 81 Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Will Tuft, Manager of Event Education at PioneerRx Guests: Antoun Salib, Regional Pharmacy Business Coach, Cencora | Nicollete Mathey, Owner, Atrium 24 | Shane Bartle, Co-Founder/CEO, Storbie | Sam Howarth, Chief Revenue Officer, Storbie | Nicolle McClure, Director of Marketing at GRX Holdings, LLCLooking for more information about independent pharmacy? Visit www.pioneerrx.com
Join Lord Dr Jeremy and PUTT Executive Director Monique Whitney, as they host special guests Vinny Chiffy of FixRx & APCI political guru Greg Reybold to discuss how New York pharmacists paved the way for real talk about PBMs with their FixRx campaign, staying loud about PBM reform during a lame duck session, and how independent pharmacies have more political influence than they realize.Opening music by JuliusHProduction & Editing by Shannon Wightman-Girard
With the complexity of drug pricing and the evolving healthcare industry, independent pharmacist are able to understand the impact of advocacy within their local, regional and national communities. Pharmacist are taking the initiative to become members of their state legislation and keeping-up-to-date with industry trends. Barry Christensen's, RPh, owner of Island Pharmacy in Ketchikan, Alaska shares the history of his family business and how advocacy can drive the future of the pharmacy profession. Given Island Pharmacy's longstanding history in Ketchikan, and the unpredictable nature of the healthcare industry, Christensen learned early in his career that it's imperative to advocate for the role of independent pharmacists to local, regional and national policymakers. Listen to Barry Christensen's journey of towards advocacy within his community.
With the complexity of drug pricing and the evolving healthcare industry, independent pharmacist are able to understand the impact of advocacy within their local, regional and national communities. Pharmacist are taking the initiative to become members of their state legislation and keeping-up-to-date with industry trends. Barry Christensen's, RPh, owner of Island Pharmacy in Ketchikan, Alaska shares the history of his family business and how advocacy can drive the future of the pharmacy profession. Given Island Pharmacy's longstanding history in Ketchikan, and the unpredictable nature of the healthcare industry, Christensen learned early in his career that it's imperative to advocate for the role of independent pharmacists to local, regional and national policymakers. Listen to Barry Christensen's journey of towards advocacy within his community.
Welcome back to the Pharmacy Success Strategies Podcast. In this episode, we delve into Chapter Five of the UpSolutions book, exploring the crucial skill of truly listening to what customers are communicating, beyond just the words they use. I'm joined by Hugh Chancy, a distinguished pharmacist and influential community pharmacy leader, to share his insights and experiences. About Hugh Chancy: Hugh is a co-owner of Chancy Drugs, a family-owned business established in 1966, as well as a respected leader in the pharmacy field. With a history of involvement in the NCPA including as President, and over two decades on the board of the Academy of Independent Pharmacy in Georgia, Hugh brings a wealth of knowledge and experience to our discussion. Episode Highlights: 1. The Importance of Listening: - Hugh emphasizes the significance of not just hearing the words customers say but understanding the deeper message behind them. This understanding is crucial for providing true value through personalized pharmacy care. 2. Exceptional Customer Service: - Known for exceptional service, Chancy Drugs competes with the likes of Chick-fil-A in customer satisfaction. Hugh discusses how his team achieves this through what they call "the Chancy way," focusing on understanding and meeting both expressed and unexpressed customer needs. 3. Active Engagement: - The episode explores practical strategies for engaging pharmacy staff in actively listening to customers. Hugh shares how fostering a culture of inquiry and attentiveness can uncover deeper customer needs, leading to better service and innovative solutions. 4. Real-Life Impact: - Hugh recounts a story where effective listening and problem-solving led to a long-term business relationship with a local company, highlighting how understanding customer needs can have substantial business benefits. 5. Creating a Culture of Continuous Improvement: - Continuous improvement and innovation are themes Hugh revisits throughout the episode. He advocates for a workplace culture that sees complaints and feedback as opportunities for growth and enhanced service. Why You Should Listen: This episode is packed with actionable insights for pharmacy owners looking to elevate their customer service and operational excellence. Hugh's experiences and the strategies discussed can help you transform how your pharmacy listens to and serves its customers, making every interaction count. Tune in to learn from Hugh Chancy's extensive experience and discover how you can apply "the Chancy way" to your pharmacy practice for better customer relations and business success. Stay tuned for more episodes from the Pharmacy Success Strategies Podcast, where we continue to explore innovative strategies to empower pharmacy teams and enhance patient care.
Welcome to the inaugural episode of our newest series Master the Margin with Scotty Sykes, CPA, CFP, and Kathy Blanchard, Senior Pharmacy Accountant This series is all about diving deep into accounting and tax topics for independent pharmacy owners. In this episode, we're starting with the basics...fundamental accounting. We share insights into: - How to tackle common accounting challenges in the pharmacy industry - The basics of balance sheets and profit and loss statements - The importance of data integrity in your financials - Scotty's love for all things caffeine Ready to take your pharmacy to the next level? Join the discussion with us! Schedule an Rx Assessment: https://www.sykes-cpa.com/rx-assessment-service/ Did you like this episode? Stay up to date on new episodes by liking and subscribing! Click below to learn more about our podcast team and previous episodes: https://www.sykes-cpa.com/media-library/ Stay connected with us on social media: Sykes & Company P.A.: Facebook: https://www.facebook.com/sykesandco Twitter: https://twitter.com/OllinSykes LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah Instagram: https://www.instagram.com/sykescpa/ Scotty Sykes – CPA, CFP LinkedIn: https://www.linkedin.com/in/scottysykes/ Scotty Sykes – CPA, CFP Twitter: https://twitter.com/ScottySykesCPA More resources on this topic: Blog – Fundamentals of Pharmacy Accounting: https://www.sykes-cpa.com/fundamentals-of-pharmacy-accounting/ Presentation – Fundamentals of Pharmacy Accounting: Navigating 2024 and Beyond: https://www.sykes-cpa.com/wp-content/uploads/2024/07/IdeaShare-Workshop-Digital-Presentation.pdf Podcast – Tackle Independent Pharmacy Accounting: https://www.sykes-cpa.com/the-bottom-line-pharmacy-podcast-appearance-on-the-catalyst-pharmacy-podcast-tackle-independent-pharmacy-accounting/
Welcome to the inaugural episode of our newest series Master the Margin with Scotty Sykes, CPA, CFP, and Kathy Blanchard, Senior Pharmacy Accountant This series is all about diving deep into accounting and tax topics for independent pharmacy owners. In this episode, we're starting with the basics...fundamental accounting. We share insights into: How to tackle common accounting challenges in the pharmacy industry The basics of balance sheets and profit and loss statements The importance of data integrity in your financials Scotty's love for all things caffeine Implement a fundamental accounting system in your pharmacy, schedule an Rx Assessment Read and follow along with the show transcript.Did you like this episode? Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodesStay connected with us on social media:FacebookTwitterLinkedIn InstagramScotty Sykes – CPA, CFP LinkedInScotty Sykes – CPA, CFP TwitterMore resources on this topic: Blog – Fundamentals of Pharmacy Accounting Presentation – Fundamentals of Pharmacy Accounting: Navigating 2024 and Beyond Podcast – Tackle Independent Pharmacy Accounting
With the scope of services and treatments expanding in their stores, independent pharmacies are realizing their ability to significantly impact the communities they serve. Pharmacists are now taking on more responsibilities beyond traditional roles and extending their services into their communities. Erik Hudson, pharmacy manager of Western Medical Equipment and Drug in Woodward, Oklahoma, not only shares his journey into pharmacy but also addresses what he's doing to encourage his seven pharmacies, five medical supply locations and over 90 employees to meet their community members where they are: in nonprofits, food banks and long-term care facilities. For Hudson, being a successful independent pharmacy means getting involved in the communities he serves, and success to him means he's effectively reaching and treating them. Listen to Erik Hudson's inspirational story today.
With the scope of services and treatments expanding in their stores, independent pharmacies are realizing their ability to significantly impact the communities they serve. Pharmacists are now taking on more responsibilities beyond traditional roles and extending their services into their communities. Erik Hudson, pharmacy manager of Western Medical Equipment and Drug in Woodward, Oklahoma, not only shares his journey into pharmacy but also addresses what he's doing to encourage his seven pharmacies, five medical supply locations and over 90 employees to meet their community members where they are: in nonprofits, food banks and long-term care facilities. For Hudson, being a successful independent pharmacy means getting involved in the communities he serves, and success to him means he's effectively reaching and treating them. Listen to Erik Hudson's inspirational story today.
Ireland's leading full-service digital agency Granite, has announced that it has acquired WONDR, a global leading digital design agency. The acquisition will boost Granite's global reach adding over 30 blue chip clients from across Ireland, the UK, and the Middle East, reinforcing Granite's position as Ireland's largest independent digital agency and expanding their presence overseas. Founded in 2014 by Dermot O'Shea, WONDR is a global award-winning digital design agency that specialises in services that include strategy, user experience design, digital branding, and comprehensive enterprise solutions. Using advanced AI technologies, WONDR develops digital products that help clients to build a digital presence and foster growth. Among its clients are ESB, An Post, DCCI, 11Onze, Agthia, Perrett Laver and the Independent Pharmacy. WONDR has won Best Small Agency two years in a row at the Digital Media Awards, Best eCommerce Website at the Spider Awards, and international awards from prestigious programmes such as the Webby Awards (USA), UX Design Awards (Germany) & the ADG Lau Awards (Spain). Following the acquisition of WONDR Granite anticipates that annual revenues will grow to more than €16M in 2024. WONDR is the latest successful integration in Granite's recent string of digital services acquisitions, which include Armour, Continuum, Willows Consulting, Connector, MediaOne and New York-based LCM Granite. With the addition of WONDR, Granite will grow its team to 140 digital specialists. Dermot O'Shea will join Granite as a new business partner to drive innovation in design, and enhance business growth. His experience working with clients such as Fáilte Ireland, Google, KBC, Vodafone, National Lottery, and the GAA, will be of considerable benefit to Granite as it continues to expand its digital design services in Irish and international markets. Conor Buckley, CEO of Granite, commented: "Merging WONDR into Granite's expanding business marks a transformative milestone, laying a solid foundation for future innovations and growth in the digital landscape. WONDR's impressive track record, helping clients generate over €500 million in additional client revenue, underscores our shared commitment to growth and innovation. This partnership elevates our offering, bringing cutting-edge and trendsetting design solutions to our clients. Together, we're set to accelerate customer growth both in Ireland and internationally." Dermot O'Shea, Founder and Managing Director of WONDR, added: "Joining forces with Granite marks a significant leap in our growth journey. It allows us to redefine digital transformation, by seamlessly blending our creative strengths and technologicalexpertise. With the added skills and experiences from the Granite team, we look forward to combining our abilities to provide exceptional value to our clients worldwide." See more stories here.
The independent pharmacy of today is sitting on lots of data and opportunity to expand into areas of healthcare that can help your pharmacy become the healthcare center in your community.But as a pharmacy owner, how do you know what to do with all the data available to you?In this week's episode of the Bottom Line Pharmacy Podcast, Nicolette Mathey from Atrium24 shares her insights on long-term care, GLP compounding, the double DIR cliff pharmacies are facing, and more!Gain valuable pharmacy accounting advice. Schedule an Rx AssessmentWant to read and follow along with this episode? Click here for the transcript.More about our guest:About Nicolette & Atrium24:Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics. In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more.In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry's first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023. With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools.Stay connected with Atrium24, Dr. Nicolette Mathey, PharmD, and Sykes & Company, P.A.!Atrium24:Facebook Instagram LinkedIn Website Sykes & Company P.A.:Facebook Twitter (X) LinkedIn InstagramScotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources about this topic: Podcast – Making Data Work for Your PharmacyWebinar – DIR Fees Accounting Best PracticesPodcast – Opportunities with Clinical Services
**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast answers a member question about owning a pharmacy** **Show Notes:** 1. **Challenges and Opportunities** [0:0] Websites Mentioned: https://www.drlisafaast.com/ ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
Independent pharmacies are being put through the wringer, especially with Medicare - but what if they could take back their power? Listen in as Monique Whitney hosts a serious discussion with PUTT Board President Deborah Keaveny & the founder of WayPointRx's Pharmacy Insurance Group Ben Coakley on why and how pharmacies can (and should!) get paid to do what they're already doing - counseling patients. The difference? As an agent for their patients' health insurance.
Independent pharmacies are being put through the wringer, especially with Medicare - but what if they could take back their power? Listen in as Monique Whitney hosts a serious discussion with PUTT Board President Deborah Keaveny & the founder of WayPointRx's Pharmacy Insurance Group Ben Coakley on why and how pharmacies can (and should!) get paid to do what they're already doing - counseling patients. The difference? As an agent for their patients' health insurance.
It's a fact. There are a greater amount of people over 65 years old who are healthy living longer. However, there are also a significant amount of seniors who will cause the demand for home care and hospice services to skyrocket in the near future. Conservative estimates expect the aging baby boomer generation to push the demand up an astonishing 75%. In other words, the number of people over the age of 65 needing long-term support services is set to rise from about 1.3 million in 2010 to over 2.3 million by the year 2030. Kelli Stovall RPh., sits down with Debbie Marcello, RN, to discusses the benefits that the Independent Pharmacy Cooperative brings to their Independent Pharmacy members to encourage and support pharmacy growth. The time is now to look into combining home care and pharmacy services. With remote patient monitoring, intelligent pharmacy software systems, and other digital health tools, now is the time to expand your long term care at home pharmacy services.
Today On Medical Grounds we will be speaking with Dr. Heather Whitley for part two of our discussion. Dr. Whitley is a Clinical Professor in the Department of Pharmacy Practice at the Auburn University Harrison College of Pharmacy. She is a Board Certified Pharmacotherapy Specialist and a Certified Diabetes Educator. Earlier this year, Dr. Whitley spoke with us about screening for diabetes in high-risk individuals. Dr. Whitley is well published—predominantly in diabetes related research. In part 1 we explored options for patients with diabetes who can't obtain their GLP-1 receptor agonist drugs due to a nationwide storage. In part 2 we expand this conversation by bringing in the concept of pharmacy deserts and the pharmacist's role in patient care.Dr. Whitley has provided us with two websites that can be used by patients to determine whether there is a shortage of their medications:FDA Drug Shortageshttps://www.fda.gov/drugs/drug-safety-and-availability/drug-shortages ASHP Current Drug Shortages https://www.ashp.org/drug-shortages/current-shortages(00:22) General drug shortages(03:09) What drugs are currently in short supply?(04:46) What can patients do about shortages?(07:40) Ideas to boost supply(09:34) Pharmacy deserts(14:23) Amazon Pharmacy: friend or foe(15:40) What can pharmacists do for patient care?Visit us at OnMedicalGrounds.com for more podcasts! You can subscribe through your podcast platform, our website, or follow us on social media for podcast updates and medical news. Some of our podcasts offer FREE CME/CE credits.LinkTreeTwitterLinkedInInstagram
Welcome to another episode of the Sports Pharmacy Podcast with our esteemed speakers, Dr. H and Dan Strause. Today, the duo delves into the transformation of independent pharmacy and how proactive care and nutrient depletion play a crucial role in patient health and wellbeing. They explore the strategies that have helped independent pharmacies stand apart from larger chains by offering personalized, community-focused health services. Independent pharmacies often excel in providing intricate patient care, especially concerning complex issues like medication-induced nutrient depletion. The success of Hometown Pharmacy, Wisconsin, exemplifies how their winning approach of pairing pharmacists' expert knowledge with entrepreneurial skills brought their network up to approximately 60 stores. The episode concludes by addressing a significant health problem many pharmacies face–nutrient depletion caused by long-term medication use, and the challenges it presents.
Are you looking to stay up to date on the latest trends in independent pharmacy ownership? In this episode of The Sykes Bottom Line Pharmacy Podcast, we're coming to you live from the NCPA conference for our first ever live podcast! Sit down with Kendell Harris, Bonnie Bond, and Scotty Sykes as they cover new developments in pharmacy ownership from adding revenue streams with services like long term care at home to minimizing DIR fees and more!Did you like this episode? We share insights for Independent Pharmacy Owners every other Tuesday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes. https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/ Want to stay connected? Check out our social media: Sykes & Company P.A.: Facebook: https://www.facebook.com/sykesandco Twitter: https://twitter.com/OllinSykes LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah CPA's: Scotty Sykes – CPA, CFP LinkedIn: https://www.linkedin.com/in/scottysykes/ Scotty Sykes – CPA, CFP Twitter: https://twitter.com/ScottySykesCPA Bonnie Bond – CPA LinkedIn: https://www.linkedin.com/in/bonnieevansbond/ Bonnie Bond – CPA Twitter: https://twitter.com/BonnieEvansBond Kendell Harris – CPA LinkedIn: https://www.linkedin.com/in/kendell-harris-cpa-2a093854/ Kendell Harris – CPA Twitter: https://twitter.com/CpaKendell
Happy American Pharmacists Month! Dr. Jade L. Ranger returns to the show today to talk about independent community pharmacy ownership, working with her pharmacist husband (Dr. Henry Ranger), services they provide, leaving a legacy, Breast Cancer Awareness Month, selling Battle Baskets, her book: Mustard Seed Mentality: Unscripted Pearls of Wisdom from a Wife, Mother, and Entrepreneur, and more. We cover a lot in our 45-minute interview! Thank you for listening to episode 246 of The Pharmacist's Voice ® Podcast! To read the FULL show notes, visit https://www.thepharmacistsvoice.com/podcast. Select episode 246. Subscribe to or follow The Pharmacist's Voice ® Podcast to get each new episode delivered to your podcast player and YouTube every time a new one comes out! Apple Podcasts https://apple.co/42yqXOG Google Podcasts https://bit.ly/3J19bws Spotify https://spoti.fi/3qAk3uY Amazon/Audible https://adbl.co/43tM45P YouTube https://bit.ly/43Rnrjt Bio - Dr. Jade L. Ranger, PharmD, ABAAHP, FAAMM, Co-Owner/Pharmacist, The Prescription Shoppe Bowie, Maryland native, Dr. Jade L. Ranger is an accomplished scholar, entrepreneur and community leader. She graduated from Hampton University with a Doctor of Pharmacy Degree (PharmD.) in 2012. After spending almost, a decade of her career working for big chain pharmacies, she, alongside her husband, Dr. Henry Ranger, opened The Prescription Shoppe, a full-service mom and pop pharmacy in March 2019. Then, on September 1, 2023, they opened their second pharmacy, which is a long term care pharmacy and compounding lab. Together, they have impacted the Greater Williamsburg area by not only providing patient-centered care, but also supporting and engaging their community in authentic, tangible ways. Dr. Ranger is a member of multiple professional and service organizations including the American Pharmacists Association (APhA), National Pharmaceutical Association (NPhA), the Virginia Pharmacists Association (VPhA), Rho Chi Pharmacy Honor Society, Alpha Kappa Alpha Sorority, Inc., Jack and Jill of America, Inc. and the York, James City-Williamsburg branch of the NAACP. In addition, she sits on the local board of directors for Literacy for Life, and just recently began her appointment (April 2022) at the national level as a member of the Editorial Advisory Board (EAB) of Pharmacy Today, the American Pharmacists Association's monthly magazine covering all aspects of the profession of pharmacy. In September 2021, Dr. Ranger added author to her resume with the release of her published book, Mustard Seed Mentality: UnscRxipted Pearls of Wisdom from a Wife, Mother, and Entrepreneur which is available for purchase online at Amazon, Barnes & Noble, and other major retailers where books are sold. She is also a feature writer for the Virginia Gazette as a columnist for a monthly column entitled #ParentLife UnscRxipted. Jade has been hailed a community leader for raising awareness regarding social justice issues and for her tireless support of local, small businesses throughout the pandemic. In 2021, she became a Top 15 under 50 recipient by the Williamsburg Chamber of Commerce Business Council and a Top 20 Women in Business recipient by Hampton Roads Inside Business. She was also distinguished as a 2022 Top Forty Under 40 awardee by Hampton Roads Inside Business and inducted into the 2022 Class of the Forty Under 40 Alumni Recognition Society by her alma mater, Hampton University. In addition to receiving numerous accolades and awards, Dr. Ranger continued her education in 2022 by obtaining a board certification in Anti-Aging Medicine through the American Board of Anti-Aging Heath Practitioners. After which, she also completed a Fellowship in Anti-Aging, Metabolic and Functional Medicine (FAAMFM). When her schedule permits, she loves reading, yoga, and above all, spending quality time with her family. She lives in Williamsburg, Virginia with her husband and their two children, Jacob and Joshua. The family attends New Zion Baptist Church where they have been active members since 2011.
In this episode, our guest is Patti Mara, a renowned expert in independent pharmacy growth and business coaching. With over 20years of experience, Patti has dedicated her career to helping owners and teams achieve remarkableresults by uncovering the “shifting point” that propels them to new levels of success. Her passion lies intransforming the way businesses operate. Leading to enhanced customer experiences, substantialgrowth, improved customer retention, and increased profitability.As the founder of PharmacySuccess.com, Patti utilizes her unique insights and expertise to providecoaching and guidance to pharmacy professionals, empowering them to optimize their operations andreach their full potential. Through her coaching programs and business strategies, Patti helps ownersand teams thrive in a competitive market, delivering exceptional value to their customers and drivingsustainable growth.Patti is an accomplished author, having written the influential book “UpSolutions – Turning Your Teaminto Heroes and Customers into Raving Fans”. This comprehensive guide offers practical solutions andproven techniques to transform teams into high-performing heroes, while cultivating a loyal customerbase of raving fans.Additionally, Patti is the visionary behind The UpSolutions Team Success Training and The BusinessAccelerator Framework, powerful resources designed to equip businesses with the tools and knowledgethey need to achieve rapid growth and long-term success.Interview topics • The opportunity in change – using crisis to reinvent your pharmacy and emerge as a market leader.• Reinventing During Disruptive Times – Creating UpSolutions to evolving patient needs.• Setting you team up to win – The Four Pillars of Team Engagement• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.Guest - Patti Marahttps://www.pharmacysuccess.com/ https://www.facebook.com/pattimarahttps://www.instagram.com/patti.marahttps://www.linkedin.com/in/pattimara Host - Hillary Blackburn, PharmD, MBAwww.hillaryblackburn.com https://www.linkedin.com/in/hillary-blackburn-67a92421/ @talktoyourpharmacist for Instagram and Facebook @HillBlackburn TwitterCheck out www.rx4mom.com for more info on Dr. Blackburn's maternal health project and follow along @rx_4_momTalk to Your Pharmacist has been named a Top 20 Pharmacy Podcasts by Feedspot https://blog.feedspot.com/pharmacist_podcasts/ ★ Support this podcast on Patreon ★
My guest today is Dr. Jade L. Ranger, author of Mustard Seed Mentality: Unscripted Pearls of Wisdom from a Wife, Mother, and Entrepreneur. This is episode 8 of 15 in my Pharmacist Authors Series (Summer 2023). During our conversation, we discuss:
Ashton Maaraba has spent 20 years bring exciting new products and services to independent pharmacy. Most of them deploying major new technological capabilities. Now he has taken the helm of IPC Digital Health. In this episode he outlines the 5 Pillars that form the foundation for IPC's continuing efforts to future proof pharmacy. Maaraba indicates that telehealth, remote patient monitoring, adherence programs, operational efficiency and new patient care services such lab testing will provide pharmacies with the ability to generate much needed non-dispensing or PBM dependent revenue.
Drug Topics spoke to father and son pharmacist duo Grant and Austin Brown for a conversation about the evolution of the practice, the importance of holding elected officials accountable, and more.
In this episode of The Bottom Line Pharmacy Podcast, join us as we sit down with Arica Collins, PharmD, and Founder of RetailMyMeds.com, to delve into her industry innovation that empowers independent pharmacies.Discover how Arica's groundbreaking solution effectively utilizes a dashboard to outsource prescriptions, tackles profitability challenges in independent pharmacies, and explore the significance of this innovation in light of impending DIR fees in 2024.Sykes & Company, P.A. is not affiliated with RetailMyMeds.com or its professionals. Please see additional disclaimer information at the end of the video.
**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast and Kun Yang of Pricklee will discuss on how you can bring beverages in your pharmacy as a cash based revenue** **Show Notes:** 1. **Kun Yang Introduction** [1:34] 2. **All About Pricklee** [3:19] 3. **Health Products** [5:02] 4. **Bringing Your Personality Into Your Brand** [8:13] 5. **Independent Pharmacy** [10:17] 6. **Pricklee Discount Code** [14:58] **Links mentioned in this episode:** [Website] [https://diversifyrx.com/pricklee] Use discount code LISA20 at checkout to save 20% ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
The dream is possible with the right lender and a pharmacy CPA advisor. Our special guest with the pharmacy lending division of First Financial Bank, Drew Hagi, talks about interest rates, expansion loans and why you should diversify your services to bring in more cash. About Sykes & Company, P.A. - https://www.sykes-cpa.com/
From pharmacy software to pharmacies themselves - the thing that sets independently owned small business healthcare apart from multi billion dollar corporations is an inextinguishable passion for their patients. Listen in as co-hosts Monique Whitney and Lauren Young take a deep dive into what it takes to make independent pharmacy successful with special guests Kevin Minassian & Sarah Callioras of Datascan Pharmacy Software. From ensuring patient satisfaction and pharmacy staff happiness, to alternative revenue streams and openly joining forces; when it comes to PBM abuse of the system, shared goals and a unified front are the only way we will win this fight! Click Here to learn more about Datascan Pharmacy Software To learn more about Pharmacists United for Truth & Transparency, visit our website TruthRx.org
From pharmacy software to pharmacies themselves - the thing that sets independently owned small business healthcare apart from multi billion dollar corporations is an inextinguishable passion for their patients. Listen in as co-hosts Monique Whitney and Lauren Young take a deep dive into what it takes to make independent pharmacy successful with special guests Kevin Minassian & Sarah Callioras of Datascan Pharmacy Software. From ensuring patient satisfaction and pharmacy staff happiness, to alternative revenue streams and openly joining forces; when it comes to PBM abuse of the system, shared goals and a unified front are the only way we will win this fight! Click Here to learn more about Datascan Pharmacy Software To learn more about Pharmacists United for Truth & Transparency, visit our website TruthRx.org
Successful marketing for your independent pharmacy requires a handful of things: you need the right budget, a compelling message and you have to be willing to crank up that curb appeal. Tune in to the latest episode of The Bottom Line Pharmacy Podcast with special guest marketing consultant and former senior director of store operations and marketing for NCPA, Gabe Trahan. Hear his tips for sending the right message to the right audience, and why nine is the magic number of words you should use on a digital sign. About Sykes & Company, P.A. - https://www.sykes-cpa.com/
Join us as we speak with pharmacist and Independent Pharmacy owner, Leslie Herron. We discuss her journey, challenges that she experienced, her decision to expand into home and community-based services and her experience with the start up and establishment of her Happier at Home business.
Get the inside scoop from a widely successful pharmacy owner and entrepreneur! In this episode CEO and Founder of Happier at Home, Debbie Marcello, and Todd Eury of the Pharmacy Podcast speak with Adam Robinson, owner of Save Rite Drugs. They discussed Adam's journey through becoming a multiple unit pharmacy owner; his challenges, how he has grown as a leader, his strategies for growth and his future plans for increasing the quality of care in his community. Adam also discussed embracing the hub and spoke model and continued expansion. This is a jam packed episode that you do not want to miss!
Dr. Erin Merritt is a lifelong Kenoshan who saw that her city was in need of an independent pharmacy. In 2014, she opened her own business, Modern Apothecary, on the corner of 50th Street and Seventh Avenue in Downtown Kenosha. Over the winter, she moved to a bigger and 57better location in the heart of Downtown at 5700 Sixth Avenue. Modern Apothecary has all the items that those big box stores have and can get you all of your pharmaceutical needs, but they offer that hometown touch that you won't get elsewhere. Stop on down and check out Dr. Merritt's beautiful shop and visit their website for more information! Click here to read about the history of the original location in this story written by Ktown Connect's own Jason Hedman! This episode was recorded on April 10th at Luigi's Pizza Kitchen, 7531 39th Avenue Ktown Connects is brought to you by: Lucci's Grandview 6929 39th Ave Shannyn Franklin – ReMax Newport Elite Franks Diner, 508 58th St Aason Hunzinger of AHDidIt Union Park Tavern, 4520 Eighth Ave. ROAR – Be heard Wink Beauty Boutique, 10909 Sheridan Rd Hydn Cheese Public Craft Brewing Company 628 58th St Get your Ktown Connects merchandise at The Lettering Machine, 725 50th St. Drop us an email at ktownconnects@yahoo.com Find us on Facebook, Instagram and Twitter – and at ktownconnects.com Theme song performed by Dropping Daisies, written by James “Red” McLeod. Your hosts are Donny Stancato and Jason Hedman Get additional episodes early and ad-free, along with bonus material with this week's guest and more great exclusive material by becoming a patreon supporter! Click here for more!
On today's episode, I sit down with Bridget Hanna, and we talk all things: · Bridget's transition from independent pharmacy to entrepreneur · How to build a trusting relationship with patients · What makes independent pharmacy different · Making health education fun! Bridget has been a Certified Pharmacy Technician since 2009. She spent 11 years working with a multi-location independent pharmacy as a compounding technician, marketer, social media manager and front-end manager. Following her love and passion for independent pharmacy, compounding and marketing. Bridget decided to go out on her own in 2019 and create Independent Edge Consulting to support independent pharmacies in making a big impact in their community, with their patients and their providers. She enjoys sharing her knowledge and experience in independent pharmacy and compounding on multiple platforms. Bridget truly believes that through education, independent pharmacies can provide limitless possibilities to their communities and to our world. www.independentedgeconsulting.com FB: @independentedge IG: @independentedge http://Info@independentedgeconsulting.com Editing & Sound Mixing By: Morgan Crawford
Join Adam Tsang and his guest Ben Ross (Statesboro Magazine's most Fabulous Man!) of Forest Heights Pharmacy as they discuss the demands and philosophies that running an independent pharmacy requires. Ross took a sleepy pharmacy with barely any employees and transformed it into a bustling success story. He also is a founding member of Frontline Nutrition, developer of the ID-6 immune boosting supplement. We'll pick his brain for insight on how to make it as an independent pharmacy and as an entrepreneur in these rapidly changing times.Thanks for tuning in! Let's get Up and Adam!Find more about Ben & his ventures here:https://id-6.comhttps://www.linkedin.com/in/ben-ross-06836b12a/https://www.griceconnect.com/health/forest-heights-pharmacist-ben-ross-receives-2022-excellence-in-innovation-award-6574431https://forestheightspharmacy.com/about/The UKnowAdamTsang podcast spotlights both veteran and budding entrepreneurs -- especially those local to the Savannah/Statesboro region. We aim to inspire and educate business owners, those who are looking to turn their "side hustle" into something more, and those who simply want to peer into the minds of the adventurous risk-takers who have fun stories to share!Follow UKnowAdamTsang on Social! https://www.adamtsang.comhttps://www.instagram.com/uknowadamtsang/ https://www.facebook.com/uknowadamtsang/ https://www.linkedin.com/in/uknowadamtsang/ https://open.spotify.com/show/3Z4FPVzEh3M9dBQ5YWMhAH?si=gec-DJCjSoiplCDM1veFWw
What is the independent pharmacy owner's perspective on point of care testing? Our wonderful guest, Chichi Ilonzo Momah, shares some insight about how point of care testing has affected her business, the barriers she has run into along the way, and some of the different types of tests you can perform as a CLIA waived laboratory. She even has a message for all the other independent pharmacy owners out there who might not be testing yet. Regardless of where you are in your testing journey, there is something to learn. https://implementationsciencecomms.biomedcentral.com/articles/10.1186/s43058-022-00324-z#ref-CR6 https://www.sciencedirect.com/science/article/abs/pii/S1551741115001758?via%3Dihub
Johnathan Marquess, PharmD owns several pharmacies in Georgia. He and his wife, Pamela, are true leaders both having served volunteer leadership positions with a number of pharmacy associations. For years now Jonathan has spoken at major association events on immunizations and how to implement successful clinics. In this episode he share concrete examples on how, and why, doing clinics is good for patients and pharmacy. He also talks about ways to work with in home care agencies and how they can help pharmacies better serve those who need the care these agencies provide.
HelixTalk - Rosalind Franklin University's College of Pharmacy Podcast
In this episode, we interview Hetal Patel, PharmD and RFUMS COP Alumni, regarding her career path that eventually led her to open Lebanon Family Pharmacy in TN in 2021. We discuss the challenges and opportunities of starting a new independent pharmacy and what the future of independent pharmacy looks like. Key Concepts Starting a new, independent pharmacy requires substantial planning 8 to 12 months before the pharmacy's doors even open. New pharmacy owners need to consider a variety of factors such as location, type of building, a business plan with financial analysis, a variety of building and pharmacy inspections, paperwork and government approvals, and so much more. PSAOs (pharmacy services administrative organizations) can be helpful, especially for new pharmacy owners, to serve as a liaison between the pharmacy and PBMs (pharmacy benefit managers) to negotiate reimbursement contracts. As owners gain more experience, there may be financial advantages to not using PSAOs and negotiating with PBMs directly. Companies like “Health Mart” have a franchise-like model to provide products, services, documentation, policies and procedures, and more to independent pharmacies. These companies reduce the workload associated with running a pharmacy so that the pharmacy owners can focus their time and attention on the business itself and providing exceptional customer service. There are a number of challenges to independent pharmacies – some of these challenges involve PBMs (DIR fees and MAC pricing) as well as unrestricted dispensaries in primary care clinics. References Lebanon Family Pharmacy. https://lebanonfamilypharmacy.com/