Podcasts about independent pharmacy

Send us Fan MailSchedule an Rx AssessmentYour pharmacy has a bottleneck so naturally, you list a job! But what if the bottlenecks in your pharmacy come down to software, not staffing?On this episode of the Bottom Line Pharmacy Podcast, we sit down with Ross Miller of TJM Labs to break down:What a pharmacy AI bot actually isHow TJM's product suite has expanded beyond data entryWhat change management looks like when a bot starts taking on technician-level tasksAnd more!Stay connected with Ross Miller and TJM Labs:Ross Miller LinkedInTJM Labs WebsiteTJM Labs LinkedInTJM Labs Instagram Stay connected with us:FacebookTwitterLinkedInScotty Sykes – CPA, CFP LinkedInScotty Sykes – CPA, CFP TwitterBonnie Bond – CPA LinkedInBonnie Bond – CPA TwitterMore resources on this topic: Podcast - Becoming a Pharmacy GladiatorPodcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24Podcast – 2026 Quarter 2 Pharmacy UpdatePodcast – America 250, The history of Pharmacy, Q&A

Host Nick Dorich and PQS teammates Terilyn Flores, Josh Elyash, and Rosalyn "Roz" Otting recap three summer 2026 independent pharmacy trade shows (McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot) where they met with over 500 pharmacies. Find out what the biggest takeaways were from each event on how to make the most of EQUIPP in your pharmacy.  Common questions covered accessing EQUIPP and the Copilot, training resources, and how often to check for new opportunities. 

On this episode of Community Capital, Rob sits down with Sweta Patel, founder and pharmacist at Brighton RX Pharmacy. After nearly 24 years in the industry, Sweta made the decision to leave corporate pharmacy behind and build something different: a place where patients are known by name, questions actually get answered, and healthcare feels personal again.   Guest Links: Website: https://brightonrxpharmacy.com/ Facebook: https://www.facebook.com/brightonrxpharmacy/   Timestamps 00:00:00 Transitioning from Corporate to Independent Pharmacy 00:03:00 Future Growth and Patient Services     Show Links Learn more about the Brighton Chamber by visiting our website. Website: https://www.brightoncoc.org/

Medical billing is becoming an important opportunity for independent pharmacies looking to expand patient care services beyond dispensing and better capture the value of pharmacist-provided care. In this episode of Independent Insights, host Britney Woods introduces a recorded conversation between Marc Crouch, Vice President of Pharmacy Retail Operations and Health Mart VP Pro, and Alyssa Mack, Clinical Pharmacist at Gibbs Pharmacy in Lebanon, Tennessee. Alyssa shares how Gibbs Pharmacy has grown its pharmacy-led clinical service model, including immunizations, point-of-care testing, test-to-treat services, patient consultations, and technician-supported billing workflows. The discussion explores practical lessons from building medical billing capabilities, navigating payer relationships and credentialing, using collaborative practice agreements when needed, and creating workflows that help make medical billing more manageable in a busy independent pharmacy setting. Listeners will hear how medical billing can support sustainable patient care services, why immunizations may be a practical place to start, and how becoming provider ready can help pharmacies deliver, document, and support expanded clinical services over time.HostBritney Woods, PharmDSr. Manager, Community PharmacyMcKesson / Health MartGuestsMarc CrouchVice President, Pharmacy Retail Operations,Office of Health MartAlyssa Mack, PharmDClinical Pharmacist,Gibbs Pharmacy, Lebanon, TennesseeResourcesHealth Mart Pharmacies interested in unlocking new opportunities with Pharmacy Profiles can learn more here (https://view-su2.highspot.com/viewer/4b7cffbe5cf3491f73da9b1785b27ded) Tune into Episode 20: Provider Ready Now-Residency & Credentialing for Independent Growth  Health Mart Pharmacies can access Health Mart University (HMU) for:  Helpful CE courses and more on Medical Billing, Point of Care Testing, and Test and Treat Health Mart pharmacists to claim their CE credit for weekly Gamechanger episodesThe views and opinions expressed in this podcast are those of the guest and do not necessarily represent the views or positions of Health Mart, McKesson or its affiliates or subsidiaries ("McKesson”). The information provided herein is for informational purposes only and does not constitute the rendering of clinical, legal or other professional advice by McKesson.

This week, NCPA Associate Director of Congressional Affairs Kaite Krell is joined in the studio by NCPA member Micah Lansford to discuss the July 15 Senate Armed Services subcommittee hearing on the Tricare pharmacy program and how Express Scripts — the exclusive administrator of the program — appears to be pushing independent pharmacies out it and driving business to itself. Lansford is the owner of Roden-Smith Pharmacy in Clovis, N.M., and was the only independent pharmacist to testify. Krell and Lansford detail the behind-the-scenes of preparing to testify, including working closely with the office of Sen. Elizabeth Warren (D-Mass.), and share insights on how Tricare may evolve following a potential audit.    Watch the hearing: https://www.armed-services.senate.gov/hearings/to-receive-testimony-on-the-tricare-pharmacy-program    Learn more about NCPA's Tricare advocacy priorities: https://www.ncpa.co/pdf/2026/advocacy/rx-access-one-pager.pdf  

*Most pharmacy owners are doing social media completely wrong… and it's costing them serious growth. Posting generic "come visit us" content isn't cutting it and what you should be doing instead. I share real success stories from my members and how showing up authentically on video helped them attract more patients, build provider relationships, and grow their revenue without spending a dime on ads. You don't need to be a social media influencer or have a wild personality.**   **Show Notes:** 1. **Introduction** [0:00] 2. ** Social Media Mistakes in Pharmacies ** [0:110] 3. **The Power of Authenticity in Social Media ** [1:06] 4. **The 100-Day Video Challenge ** [1:56] 5. **Success Stories of Pharmacy Owners** [4:00] 6.**Video Creation for Independent Pharmacy Marketing** [6:45] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Independent pharmacy has always been built on relationships but what if those relationships could become the foundation for sustainable, recurring clinical revenue? In this session of Ahead of the Curve, Heather Haro sits down with Brad Tice, CEO of RxGenomix, to explore how independent pharmacies can move beyond traditional dispensing and build ongoing patient care programs that strengthen engagement, improve outcomes, and create new revenue opportunities.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Pharmacy Badass University and Brad's Role** [4:09] 3. **Introduction to RX Genomics and Brad's Career Background** [6:17] 4. **Introduction to the New Solution by RX Genomics** [12:09] 5. **Details of the Two-Sided App and Its Features** [15:19] 6. **Subscription Model and Revenue Generation** [16:15] 7. **Onboarding and Implementation** [31:07] 8. **Q&A and Additional Features** [35:45] 9. **Conclusion and Next Steps** [36:19]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

Social determinants of health impact more patients than we often realize—and many of those barriers show up in the pharmacy every day.In this episode of Independent Insights, host Britney Woods, Sr. Manager of Community Pharmacy at McKesson Health Mart, sits down with Jennifer Powell, Lead Clinical Pharmacy Technician and Community Health Worker at Gibbs Pharmacy, to discuss how she and her team are actively bridging these gaps to better support their patients.From helping patients navigate food access and affordability to improving engagement and follow-up, Jenny shares real examples of how this work is helping to improve care and outcomes—and how it can be intentionally integrated into the pharmacy through a Pharmacy Technician Community Health Worker role.Listen to this insightful conversation to learn how adding a Community Health Worker to your team can help support patient care, engagement, and your pharmacy's impact in the community.HostBritney Woods, PharmDSr. Manager, Community PharmacyMcKesson / Health MartGuestsJennifer Powell, CPhT, CHW, DCCCLead Clinical Pharmacy TechnicianGibbs PharmacyResourcesHealth Mart Pharmacies can access Health Mart University (HMU) for:Helpful CE courses and more on Community Health WorkersHealth Mart pharmacists to claim their CE credit for weekly Gamechanger episodes  ReferencesNational Association of Community Health WorkersHome - NACHW - National Association of Community Health WorkersNational Academy for State Health PoliciesState Community Health Worker Policies  CHW Networks & Associations by StateNetworks and Training Programs - NACHW - National Association of Community Health WorkersCEimpact Community Health Worker TrainingPharmacy-Based Community Health Worker TrainingThe views and opinions expressed in this podcast are those of the guest and do not necessarily represent the views or positions of Health Mart, McKesson or its affiliates or subsidiaries ("McKesson”). The information provided herein is for informational purposes only and does not constitute the rendering of clinical, legal or other professional advice by McKesson.

What's the difference between marketing and advertising and why does it matter for your pharmacy?  In this episode of the Bottom Line Pharmacy Podcast, Austin Murray sits down with Bruce Kneeland, longtime independent pharmacy advocate and host of the Pharmacy Crossroads podcast, for a candid conversation about what it really takes to grow an independent pharmacy in today's competitive landscape. Bruce shares his fascinating journey from a chance job posting at BYU that landed him in Fargo, North Dakota, to senior roles at Health Mart, AmerisourceBergen, and eventually becoming a consultant and road-tripper who has visited pharmacies coast to coast. In this episode, Bruce and Austin cover: - Marketing vs. advertising and why confusing the two is costing pharmacies patients - The word-of-mouth myth and why relying on it alone is "killing you slowly" - Messaging that connects how to talk about complex services like compounding in language patients actually understand - The B2B opportunity and why your real customer for compounding and specialty services might be the prescriber, not the patient And more!

Tom DePietro, PharmD, returns to Over the Counter to discuss his experience as an independent pharmacy owner amid constant industry-shaking events occurring throughout recent history.

Send us Fan MailSchedule an Rx AssessmentWhat's the difference between marketing and advertising and why does it matter for your pharmacy? In this episode of the Bottom Line Pharmacy Podcast, Austin Murray sits down with Bruce Kneeland, longtime independent pharmacy advocate and host of the Pharmacy Crossroads podcast, for a candid conversation about what it really takes to grow an independent pharmacy in today's competitive landscape.Bruce shares his fascinating journey from a chance job posting at BYU that landed him in Fargo, North Dakota, to senior roles at Health Mart, AmerisourceBergen, and eventually becoming a consultant and road-tripper who has visited pharmacies coast to coast.In this episode, Bruce and Austin cover:Marketing vs. advertising and why confusing the two is costing pharmacies patientsThe word-of-mouth myth and why relying on it alone is "killing you slowly"Messaging that connects how to talk about complex services like compounding in language patients actually understandThe B2B opportunity and why your real customer for compounding and specialty services might be the prescriber, not the patientAnd more!Stay connected with Bruce Kneeland and his work:Pharmacy Crossroads Podcast | Bruce Kneeland LinkedIn | Dispense TimesCheck out all our social media:Facebook | Twitter | LinkedIn | YouTube | TikTok | Instagram More resources on this topic:Podcast - Marketing for Independent Pharmacies with Gabe Trahan

On this episode of the Cardinal Health™ Counter Talk™ Podcast, host Jason Callori explores the benefits of co-branding your pharmacy with the Medicine Shoppe International, Inc. (MSI) franchise. The episode features Tony Ibrahim, a multi-store owner with the Medicine Shoppe® Pharmacy network, and Lance Mindt, a MSI Franchise Business Consultant.   Tony and Lance discuss how pharmacies can benefit from co-branding their stores while maintaining their local brand identity through the co-branding model. Learn how independent pharmacies can preserve their local identity, streamline operations and foster growth while gaining the support and expertise of a national franchise.   Click here to learn more about co-branding. 

On this episode of the Cardinal Health™ Counter Talk™ Podcast, host Jason Callori explores the benefits of co-branding your pharmacy with the Medicine Shoppe International, Inc. (MSI) franchise. The episode features Tony Ibrahim, a multi-store owner with the Medicine Shoppe® Pharmacy network, and Lance Mindt, a MSI Franchise Business Consultant.   Tony and Lance discuss how pharmacies can benefit from co-branding their stores while maintaining their local brand identity through the co-branding model. Learn how independent pharmacies can preserve their local identity, streamline operations and foster growth while gaining the support and expertise of a national franchise.   Click here to learn more about co-branding. 

NCPA President Kristen Riddle sits down with host Sam Manas to reflect on this year's Congressional Pharmacy Fly-In. Riddle shares the excitement she felt walking into her representatives' offices off the back of the recent PBM reform and puts out a call to action for pharmacists who were unable to attend this year's fly-in.   Mark your calendar! Next year's fly-in is April 7-8, 2027.

Concern from pharmacists over revelations Chemist Warehouse is planning to double its sites in the next decade. BusinessDesk reports a confidential briefing for Regulations Minister David Seymour shows it's aiming to have 140 stores. Independent Pharmacy Group Co-founder John Saywell says corporate chains are squeezing out small local chemists. "Bigger and cheaper isn't always better, and in healthcare, it's a good idea to keep the business interests separate from the care and the local owner-operated pharmacists really care for their communities." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Concern from pharmacists over revelations Chemist Warehouse is planning to double its sites in the next decade. BusinessDesk reports a confidential briefing for Regulations Minister David Seymour shows it's aiming to have 140 stores. Independent Pharmacy Group Co-founder John Saywell says corporate chains are squeezing out small local chemists. "Bigger and cheaper isn't always better, and in healthcare, it's a good idea to keep the business interests separate from the care and the local owner-operated pharmacists really care for their communities." LISTEN ABOVESee omnystudio.com/listener for privacy information.

**In this episode, Craig Robinson from Rx Cherry Pick joins Lisa Faast to break down the real problems independent pharmacy owners face with purchasing and cash flow. They talk about hidden pricing, delayed payments, and why relying on one main wholesaler can hurt your business.** **Show Notes:** 1. **Introduction and Purpose of the Meeting** [0:00] 2. **Challenges in Pharmacy Purchasing** [5:46] 3. **The Role of Flexibility in Purchasing Strategies** [10:29] 4. **The Impact of Cash Flow on Pharmacy Operations** [14:57] 5. **The Importance of Transparent Pricing** [15:35] 6. **The Role of RX Cherry Pick in Improving Pharmacy Finances** [22:24] 7. **Final Thoughts and Encouragement** [22:47] **Links mentioned in this episode:** [Contact Info] (craig@cortlanddata.com) Websites Mentioned: http://www.rxcherrypick.com/     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

On this episode of Executive Dose, sponsored by Independent Pharmacy Cooperative (IPC), we tackle one of the most pressing challenges facing independent community pharmacies today: workforce shortages and talent management. Bill Drilling, owner and Pharmacist-in-Charge of Drilling Pharmacy in Sioux City, Iowa, shares four decades of real-world experience leading a landmark independent pharmacy and developing sustainable teams in a changing labor environment. Joined by Kelli Stovall, RPh, EMBA, Vice President of Clinical Programs and Pharmacy Services at IPC, the conversation explores practical strategies for recruiting, retaining, and empowering pharmacy talent while expanding clinical services and protecting margins. Together, they discuss how independent pharmacies can adapt their workforce models, invest in people, and build resilient operations that support both patient care and long-term business success. About our guests: William "Bill" Drilling is the owner and Pharmacist-in-Charge of Drilling Pharmacy in Sioux City, Iowa, a landmark independent pharmacy he has led for over 40 years. A second-generation owner, he is recognized for his expertise in pharmacy management, immunization programs, and serving on the Iowa Pharmacists Association Board. Kelli Stovall, RPh, EMBA, is the Vice President of Clinical Programs and Pharmacy Services at Independent Pharmacy Cooperative (IPC), where she leads initiatives to support independent pharmacy owners. With over two decades of experience, she focuses on enhancing clinical services, driving revenue-generating opportunities, and improving operational performance for community pharmacies. 

Join us for a special live episode of Independent Insights as we sit down with members of the National Independent Advisory Board (NIAB), at McKesson ideaShare, to explore their vision for the future of pharmacy. Hear firsthand what they've learned from McKesson ideaShare (MiS), what excites them most about the road ahead, and how they're working to elevate the voice of independent pharmacy across the country.HostSuzanne Feeney, PharmDSr. Director, Pharmacy SolutionsMcKesson / Health MartGuestsShelby Knott, PharmDOwnerWarren PharmacyEmmanuel Ayanjoke, PharmDOwnerAltev Community PharmacyGhada Abukuwaik, RPhOwnerCuremed Pharmacy ResourcesTune into Episode 16: Episode 16: Creating Pharmacy's FutureTo listen to APhA President Randy McDonough and Chief Pharmacist Nancy Lyons as they discuss urgent changes and a bold vision for the future of independent pharmacy on this episode of Independent Insights. ReferencesListen to Episode 17: From Aisles to Action: Welcoming Legislators into Your Pharmacy.The views and opinions expressed in this podcast are those of the guest and do not necessarily represent the views or positions of Health Mart, McKesson or its affiliates or subsidiaries ("McKesson”). The information provided herein is for informational purposes only and does not constitute the rendering of clinical, legal or other professional advice by McKesson.

Send us a textSchedule an Rx AssessmentPeptides, telemedicine, speed-to-market. Independent pharmacies have real profitability levers in 2026 but the winners will be the ones who can move fast and stay compliant.In this episode, Scotty Sykes, CPA, CFP, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Dr. Nicolette Mathey, PharmD, CEO of Atrium24 to unpack what's changing right now in the compounding and wellness economy.We cover:Why peptides are exploding in demandWhat to know about BPC-157 and why many think FDA movement could be comingHow pharmacies can use telemedicine to keep patients from being captured by big direct-to-consumer platformsWhere compounding pharmacies are still thrivingSpeed to market without reckless riskMore About Our Guest:Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics. In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more. In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry's first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023. With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools. Stay connected with Nicolette, Atrium24, and Dotti: Nicolette's LinkedInAtrium24 WebsiteAtrium24 FacebookAtrium24 LinkedInStay connected with us: FacebookYouTube LinkedInInstagram More resources on this topic: Podcast – The Startup Compounding Pharmacy PlaybookPodcast – Inside the Fight for Compounding: Advocacy, Growth, and Regulation

In this episode of Disruption/Interruption, host KJ interviews Mark Mincy, Chief Commercial Officer at US RX Care, about the hidden complexities and conflicts of interest in the pharmacy benefits industry. Mark shares how his company is disrupting the status quo by demanding transparency, eliminating conflicts, and helping employers reclaim millions in savings. The conversation uncovers the tangled web of PBMs, rebates, and the urgent need for legislative and technological change. Key Takeaways: The PBM System is Riddled with Conflicts of Interest [2:34]Mark explains how pharmacy benefit managers (PBMs) and consultants often act in their own financial interest, not the employer’s or patient’s, leading to inflated drug costs. Rebates and Purchasing Contributions Inflate Drug Prices [8:59]The system of rebates and retrospective payments to PBMs can account for up to 80% of a drug’s cost, forcing manufacturers to raise prices and employers to pay more. Transparency and Fiduciary Duty are Essential for Reform [21:37]Mark’s company, US RX Care, operates with complete transparency, passes back all rebates, and offers per-member-per-month guarantees to eliminate guesswork and conflicts. Employers and Consumers Can Take Action [33:34]Mark recommends joining healthcare purchaser coalitions, hiring ERISA attorneys, and demanding non-conflicted consultants to protect interests and drive industry change. Quote of the Show [31:27]:"Everything's intertwined. You want to move and do the right thing. These employers are between a rock and a hard place, so I do think some legislative action needs to occur." – Mark Mincy Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Mark Mincy: LinkedIn: http://www.linkedin.com/in/mark-mincy-a185497 Company Website: https://us-rxcare.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report. In this episode, NCPA's Doug Hoey and Lisa Schwartz join Cardinal Health's Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists' collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers. 

The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report. In this episode, NCPA's Doug Hoey and Lisa Schwartz join Cardinal Health's Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists' collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers. 

In 2024, the price of Cole Schmidtknecht's inhaler exceeded $500, and he had to choose between his inhaler and rent. He chose rent, and after an asthma attack, he died at the age of 22. When his parents realized what had happened, they went to work to make sure no other family would have to go through the same tragedy they had. This week, we spoke to his father, Bil Schmidtknecht, about what part PBM pricing played in his son's death, how independent pharmacies helped save his own life, and the fight to make a change in the law to prevent this from happening again.

Send us a textMeet Dr. Ken Thai, PharmD—CEO of 986 Degrees Corporation (a pharmacy franchise), multi-site independent pharmacy owner across Southern California and Nevada, and Adjunct Assistant Professor of Pharmacy Practice at USC and Western University. A past president of CPhA (California Pharmacists Association) and current national VP at NCPA, he was honored with the 2022 NCPA Willard B. Simmons Independent Pharmacist of the Year. His career blends leadership, education, and entrepreneurship, always anchored to better patient care.In this conversation, we trace his path from a UCLA biology degree to a USC School of Pharmacy PharmD, followed by a Community Pharmacy Practice residency at USC. We dig into how he opened and scaled multiple independents—spanning long-term care, compounding, DME, infusion, and specialty—and why he built a franchise model to mentor and multiply pharmacist-owners. You'll hear how he designs training that sticks, builds culture across locations, and keeps teams focused on outcomes.We also talk about teaching and precepting: what pharmacy students need now, the mindset shift from clinician to owner, and practical steps to evaluate a market, choose services, and launch sustainably. Dr. Thai shares playbooks on onboarding, metrics that matter, quality systems, and how associations like CPhA and NCPA shape the future of independent pharmacy and pharmacy entrepreneurship.If you're a pharmacy student, new grad, independent owner, or healthcare entrepreneur, this episode is your blueprint for growth. Drop your questions in the comments, share with a colleague who's thinking about ownership, and subscribe for more SGV stories at the intersection of leadership, small business, and patient care. Keywords: independent pharmacy, pharmacy franchise, pharmacy ownership, pharmacy management, USC School of Pharmacy, Western University of Health Sciences, CPhA, NCPA, 986 Degrees, pharmacy entrepreneur.__________Music CreditsIntroEuphoria in the San Gabriel Valley, Yone OGStingerScarlet Fire (Sting), Otis McDonald, YouTube Audio LibraryOutroEuphoria in the San Gabriel Valley, Yone OG__________________My SGV Podcast:Website: www.mysgv.netNewsletter: Beyond the MicPatreon: MySGV Podcastinfo@sgvmasterkey.com

Welcome Back to PBM on the Rocks!Join Lord Dr. Jeremy and the PUTT Cocktail crew with special guests John Farina (AHF) & Kris Rhea (Pharmacy Marketplace) as they unpack the summer's most significant state and federal legislative updates, explore the CVS Omnicare lawsuit verdict, and discuss its ripple effects on independent pharmacies including retaliatory actions by PBMs. From shedding light on the critical role of independent pharmacies in our healthcare system - including the challenges they face with pharmacy MAC appeals, and the innovative solutions being developed to help them recover lost funds - to discussing how middlemen are draining resources from the American economy without delivering value - this episode is a must-listen for anyone passionate about reform, independent pharmacy advocacy, and the fight against PBM overreach in our healthcare system.Music by JuliusH | Production & Editing by Shannon Wightman-Girard

Owner of Blueberry Pharmacy, dr. Kyle McCormick, calls in to talk about what makes their prescription pricing so competitive.

Our first feature on "This Week in Pharmacy" is the announcement about IPC and LPG: The Independent Pharmacy Cooperative (IPC) and Legacy Pharmacy Group (LPG) are partnering to improve patient care and strengthen community pharmacies.  How will the partnership help pharmacies and patients? Streamlined supply chain The partnership will improve the supply chain for essential medications and healthcare products.  Competitive pricing The partnership will help pharmacies get better pricing and discounts.  Digital health services IPC's iCare+ platform will give LPG members access to digital health services like telehealth, patient transport, and discount prescriptions.  Legislative advocacy IPC and LPG will work together to advocate for PBM reform, pharmacist provider status, and patient access to cost-effective medications.  What are IPC and LPG? IPC - A member-owned Group Purchasing Organization (GPO) that supports independent pharmacies across the United States.  LPG - A pharmacy group that offers programs and systems to help members promote and expand their business.  What does this partnership mean? The partnership will create new opportunities for growth and improve patient care.  Press Release:  https://www.prnewswire.com/news-releases/independent-pharmacy-cooperative-ipc-and-legacy-pharmacy-group-lpg-announce-strategic-cooperation-agreement-302377435.html  Our second part features a fun conversation with Dr. Joey Mattingly, Associate Professor & Vice Chair of Research at the University of Utah College of Pharmacy and Darshan Kulkarni PharmD Esq.  Linkedin Top Voice| Life Science Lawyer | Emily Whitehead Foundation Board Member talking about the state of GLP-1 Advertising. A venture-funded startup is partnering with compounding pharmacies to market and distribute compounded GLP-1s across state lines. (Whoa!)  https://www.linkedin.com/posts/joeymattingly_congrats-to-fella-health-for-getting-its-activity-7301247943108440067-UCWB?utm_source=share&utm_medium=member_desktop&rcm=ACoAAABrTvQB0dlEVm5vGSXYR3MCaqeEzqaBQ8M  New boost

How can independent pharmacies tackle major challenges like reimbursement disparities, PBM legislative gaslighting, and advocating for fair policies in the healthcare industry? Join host Lord Dr. Jeremy, Alabama Independent Pharmacy Alliance's Trent McLemore, and the PUTT cocktail crew as they dive deep into the power of association and independent pharmacy unity and grassroots action as tools to amplify pharmacy and patient voices to get meaningful state legislation passed.Music by JuliusH | Production & Editing by Shannon Wightman-Girard

Send us a textPrecision. Profit. Performance. In this episode of The Bottom Line Pharmacy podcast, Scotty Sykes, CPA, CFP and Bonnie Bond, CPA sit down with Nicolette Mathey, PharmD, CEO & Founder of Atrium24 and Dotti to dive into the profitability levers for independent pharmacies in 2025 We cover everything from telemedicine, compounded GLPs, upcoming tax changes, and more!More About Nicolette Mathey:  Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics. In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more. In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry's first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023. With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools. Stay connected with Nicolette, Atrium24, and Dotti: Nicolette's LinkedInAtrium24 WebsiteAtrium24 FacebookAtrium24 LinkedInStay connected with us: FacebookTwitterLinkedIn Scotty Sykes – CPA, CFP LinkedInScotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedInBonnie Bond – CPA Twitter More resources on this topic: Podcast – Driving Independent Pharmacy Profitability in 2024Podcast – Legal Updates Impacting 503B and 503A PharmaciesVideo – Expanding Into Compounded GLPs Step-By-Step

Join us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted and thrived in an ever-changing healthcare landscape. Guests Include: 00:06 - RedSail Acquiring BestRx | Catch-Up  04:06 - Optimistic Outlook on Pharmacy | EP 121 09:18 - Independent But Not Alone | BTS 60 13:43 - Tackle Pharmacy Accounting | Ep 109 16:22 - Multiple Locations, One Purpose | Ep 119 20:55 - RxCash+ | BTS 56 26:08 - PBM Reform | EP 112 29:35 - Leading Through Pharmacy's Evolution | EP 111 33:27 - Pharmacy Analytics | BTS 59 38:33 - Community Health Workers | BTS 58 43:07 - The Medicare Plan Selection Opportunity | EP 124 47:14 - Don't Sweat The Small Stuff | BTS 54 Hosted By: Mark Bivins, Chief Growth Officer, RedSail Technologies, Will Tuft | Manager of Event Education at PioneerRx, Josh Howland | President of Pharmacy Systems, RedSail TechnologiesLooking for more information about independent pharmacy? Visit www.pioneerrx.com

Learn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy's digital presence, build lasting patient relationships, and more!  Guests Include: 00:10 - Creating Your Pharmacy Puzzle - Beyond the Scripts Episode 61 07:27 - Feeding Your Beast - Catalyst Episode 118 13:32 - Different Levels of Digital Presence for Pharmacies - Catalyst Episode 113 20:08 - Approach to Doctor/Prescriber Engagement -  Catalyst Episode 81 Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Will Tuft, Manager of Event Education at PioneerRx Guests: Antoun Salib, Regional Pharmacy Business Coach, Cencora | Nicollete Mathey, Owner, Atrium 24 | Shane Bartle, Co-Founder/CEO, Storbie  | Sam Howarth, Chief Revenue Officer, Storbie | Nicolle McClure, Director of Marketing at GRX Holdings, LLCLooking for more information about independent pharmacy? Visit www.pioneerrx.com

Join Lord Dr Jeremy and PUTT Executive Director Monique Whitney, as they host special guests Vinny Chiffy of FixRx & APCI political guru Greg Reybold to discuss how New York pharmacists paved the way for real talk about PBMs with their FixRx campaign, staying loud about PBM reform during a lame duck session, and how independent pharmacies have more political influence than they realize.Opening music by JuliusHProduction & Editing by Shannon Wightman-Girard

With the complexity of drug pricing and the evolving healthcare industry, independent pharmacist are able to understand the impact of advocacy within their local, regional and national communities. Pharmacist are taking the initiative to become members of their state legislation and keeping-up-to-date with industry trends. Barry Christensen's, RPh, owner of Island Pharmacy in Ketchikan, Alaska shares the history of his family business and how advocacy can drive the future of the pharmacy profession. Given Island Pharmacy's longstanding history in Ketchikan, and the unpredictable nature of the healthcare industry, Christensen learned early in his career that it's imperative to advocate for the role of independent pharmacists to local, regional and national policymakers.                                                                                                                                                                                 Listen to Barry Christensen's journey of towards advocacy within his community.

With the complexity of drug pricing and the evolving healthcare industry, independent pharmacist are able to understand the impact of advocacy within their local, regional and national communities. Pharmacist are taking the initiative to become members of their state legislation and keeping-up-to-date with industry trends. Barry Christensen's, RPh, owner of Island Pharmacy in Ketchikan, Alaska shares the history of his family business and how advocacy can drive the future of the pharmacy profession. Given Island Pharmacy's longstanding history in Ketchikan, and the unpredictable nature of the healthcare industry, Christensen learned early in his career that it's imperative to advocate for the role of independent pharmacists to local, regional and national policymakers.                                                                                                                                                                                 Listen to Barry Christensen's journey of towards advocacy within his community.

Welcome back to the Pharmacy Success Strategies Podcast. In this episode, we delve into Chapter Five of the UpSolutions book, exploring the crucial skill of truly listening to what customers are communicating, beyond just the words they use. I'm joined by Hugh Chancy, a distinguished pharmacist and influential community pharmacy leader, to share his insights and experiences. About Hugh Chancy: Hugh is a co-owner of Chancy Drugs, a family-owned business established in 1966, as well as a respected leader in the pharmacy field. With a history of involvement in the NCPA including as President, and over two decades on the board of the Academy of Independent Pharmacy in Georgia, Hugh brings a wealth of knowledge and experience to our discussion. Episode Highlights: 1. The Importance of Listening:    - Hugh emphasizes the significance of not just hearing the words customers say but understanding the deeper message behind them. This understanding is crucial for providing true value through personalized pharmacy care. 2. Exceptional Customer Service:    - Known for exceptional service, Chancy Drugs competes with the likes of Chick-fil-A in customer satisfaction. Hugh discusses how his team achieves this through what they call "the Chancy way," focusing on understanding and meeting both expressed and unexpressed customer needs. 3. Active Engagement:    - The episode explores practical strategies for engaging pharmacy staff in actively listening to customers. Hugh shares how fostering a culture of inquiry and attentiveness can uncover deeper customer needs, leading to better service and innovative solutions. 4. Real-Life Impact:    - Hugh recounts a story where effective listening and problem-solving led to a long-term business relationship with a local company, highlighting how understanding customer needs can have substantial business benefits. 5. Creating a Culture of Continuous Improvement:    - Continuous improvement and innovation are themes Hugh revisits throughout the episode. He advocates for a workplace culture that sees complaints and feedback as opportunities for growth and enhanced service. Why You Should Listen: This episode is packed with actionable insights for pharmacy owners looking to elevate their customer service and operational excellence. Hugh's experiences and the strategies discussed can help you transform how your pharmacy listens to and serves its customers, making every interaction count. Tune in to learn from Hugh Chancy's extensive experience and discover how you can apply "the Chancy way" to your pharmacy practice for better customer relations and business success. Stay tuned for more episodes from the Pharmacy Success Strategies Podcast, where we continue to explore innovative strategies to empower pharmacy teams and enhance patient care.

Welcome to the inaugural episode of our newest series Master the Margin with Scotty Sykes, CPA, CFP, and Kathy Blanchard, Senior Pharmacy Accountant   This series is all about diving deep into accounting and tax topics for independent pharmacy owners.  In this episode, we're starting with the basics...fundamental accounting.   We share insights into:   - How to tackle common accounting challenges in the pharmacy industry  - The basics of balance sheets and profit and loss statements  - The importance of data integrity in your financials  - Scotty's love for all things caffeine   Ready to take your pharmacy to the next level? Join the discussion with us!  Schedule an Rx Assessment: https://www.sykes-cpa.com/rx-assessment-service/  Did you like this episode? Stay up to date on new episodes by liking and subscribing! Click below to learn more about our podcast team and previous episodes:   https://www.sykes-cpa.com/media-library/  Stay connected with us on social media:   Sykes & Company P.A.:   Facebook: https://www.facebook.com/sykesandco  Twitter: https://twitter.com/OllinSykes  LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah   Instagram: https://www.instagram.com/sykescpa/  Scotty Sykes – CPA, CFP LinkedIn: https://www.linkedin.com/in/scottysykes/  Scotty Sykes – CPA, CFP Twitter: https://twitter.com/ScottySykesCPA  More resources on this topic:  Blog – Fundamentals of Pharmacy Accounting: https://www.sykes-cpa.com/fundamentals-of-pharmacy-accounting/  Presentation – Fundamentals of Pharmacy Accounting: Navigating 2024 and Beyond: https://www.sykes-cpa.com/wp-content/uploads/2024/07/IdeaShare-Workshop-Digital-Presentation.pdf  Podcast – Tackle Independent Pharmacy Accounting: https://www.sykes-cpa.com/the-bottom-line-pharmacy-podcast-appearance-on-the-catalyst-pharmacy-podcast-tackle-independent-pharmacy-accounting/ 

Welcome to the inaugural episode of our newest series Master the Margin with Scotty Sykes, CPA, CFP, and Kathy Blanchard, Senior Pharmacy Accountant  This series is all about diving deep into accounting and tax topics for independent pharmacy owners. In this episode, we're starting with the basics...fundamental accounting.  We share insights into:  How to tackle common accounting challenges in the pharmacy industry The basics of balance sheets and profit and loss statements The importance of data integrity in your financials Scotty's love for all things caffeine  Implement a fundamental accounting system in your pharmacy, schedule an Rx Assessment Read and follow along with the show transcript.Did you like this episode? Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodesStay connected with us on social media:FacebookTwitterLinkedIn InstagramScotty Sykes – CPA, CFP LinkedInScotty Sykes – CPA, CFP TwitterMore resources on this topic: Blog – Fundamentals of Pharmacy Accounting Presentation –  Fundamentals of Pharmacy Accounting: Navigating 2024 and Beyond Podcast – Tackle Independent Pharmacy Accounting 

With the scope of services and treatments expanding in their stores, independent pharmacies are realizing their ability to significantly impact the communities they serve. Pharmacists are now taking on more responsibilities beyond traditional roles and extending their services into their communities.  Erik Hudson, pharmacy manager of Western Medical Equipment and Drug in Woodward, Oklahoma, not only shares his journey into pharmacy but also addresses what he's doing to encourage his seven pharmacies, five medical supply locations and over 90 employees to meet their community members where they are: in nonprofits, food banks and long-term care facilities.  For Hudson, being a successful independent pharmacy means getting involved in the communities he serves, and success to him means he's effectively reaching and treating them.  Listen to Erik Hudson's inspirational story today.    

The independent pharmacy of today is sitting on lots of data and opportunity to expand into areas of healthcare that can help your pharmacy become the healthcare center in your community.But as a pharmacy owner, how do you know what to do with all the data available to you?In this week's episode of the Bottom Line Pharmacy Podcast, Nicolette Mathey from Atrium24 shares her insights on long-term care, GLP compounding, the double DIR cliff pharmacies are facing, and more!Gain valuable pharmacy accounting advice. Schedule an Rx AssessmentWant to read and follow along with this episode? Click here for the transcript.More about our guest:About Nicolette & Atrium24:Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics. In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more.In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry's first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023. With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools.Stay connected with Atrium24, Dr. Nicolette Mathey, PharmD, and Sykes & Company, P.A.!Atrium24:Facebook Instagram LinkedIn Website Sykes & Company P.A.:Facebook Twitter (X) LinkedIn InstagramScotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources about this topic:  Podcast – Making Data Work for Your PharmacyWebinar – DIR Fees Accounting Best PracticesPodcast – Opportunities with Clinical Services

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast answers a member question about owning a pharmacy** **Show Notes:** 1. **Challenges and Opportunities** [0:0] Websites Mentioned: https://www.drlisafaast.com/ ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

Independent pharmacies are being put through the wringer, especially with Medicare - but what if they could take back their power?   Listen in as Monique Whitney hosts a serious discussion with PUTT Board President Deborah Keaveny & the founder of WayPointRx's Pharmacy Insurance Group Ben Coakley on why and how pharmacies can (and should!) get paid to do what they're already doing - counseling patients. The difference? As an agent for their patients' health insurance.

Independent pharmacies are being put through the wringer, especially with Medicare - but what if they could take back their power?   Listen in as Monique Whitney hosts a serious discussion with PUTT Board President Deborah Keaveny & the founder of WayPointRx's Pharmacy Insurance Group Ben Coakley on why and how pharmacies can (and should!) get paid to do what they're already doing - counseling patients. The difference? As an agent for their patients' health insurance.

It's a fact. There are a greater amount of people over 65 years old who are healthy living longer. However, there are also a significant amount of seniors who will cause the demand for home care and hospice services to skyrocket in the near future. Conservative estimates expect the aging baby boomer generation to push the demand up an astonishing 75%. In other words, the number of people over the age of 65 needing long-term support services is set to rise from about 1.3 million in 2010 to over 2.3 million by the year 2030. Kelli Stovall RPh., sits down with Debbie Marcello, RN, to discusses the benefits that the Independent Pharmacy Cooperative brings to their Independent Pharmacy members to encourage and support pharmacy growth.  The time is now to look into combining home care and pharmacy services. With remote patient monitoring, intelligent pharmacy software systems, and other digital health tools, now is the time to expand your long term care at home pharmacy services. 

Today On Medical Grounds we will be speaking with Dr. Heather Whitley for part two of our discussion. Dr. Whitley is a Clinical Professor in the Department of Pharmacy Practice at the Auburn University Harrison College of Pharmacy. She is a Board Certified Pharmacotherapy Specialist and a Certified Diabetes Educator. Earlier this year, Dr. Whitley spoke with us about screening for diabetes in high-risk individuals. Dr. Whitley is well published—predominantly in diabetes related research. In part 1 we explored options for patients with diabetes who can't obtain their GLP-1 receptor agonist drugs due to a nationwide storage. In part 2 we expand this conversation by bringing in the concept of pharmacy deserts and the pharmacist's role in patient care.Dr. Whitley has provided us with two websites that can be used by patients to determine whether there is a shortage of their medications:FDA Drug Shortageshttps://www.fda.gov/drugs/drug-safety-and-availability/drug-shortages ASHP Current Drug Shortages https://www.ashp.org/drug-shortages/current-shortages(00:22) General drug shortages(03:09) What drugs are currently in short supply?(04:46) What can patients do about shortages?(07:40) Ideas to boost supply(09:34) Pharmacy deserts(14:23) Amazon Pharmacy: friend or foe(15:40) What can pharmacists do for patient care?Visit us at OnMedicalGrounds.com for more podcasts! You can subscribe through your podcast platform, our website, or follow us on social media for podcast updates and medical news. Some of our podcasts offer FREE CME/CE credits.LinkTreeTwitterLinkedInInstagram

Welcome to another episode of the Sports Pharmacy Podcast with our esteemed speakers, Dr. H and Dan Strause. Today, the duo delves into the transformation of independent pharmacy and how proactive care and nutrient depletion play a crucial role in patient health and wellbeing. They explore the strategies that have helped independent pharmacies stand apart from larger chains by offering personalized, community-focused health services. Independent pharmacies often excel in providing intricate patient care, especially concerning complex issues like medication-induced nutrient depletion. The success of Hometown Pharmacy, Wisconsin, exemplifies how their winning approach of pairing pharmacists' expert knowledge with entrepreneurial skills brought their network up to approximately 60 stores. The episode concludes by addressing a significant health problem many pharmacies face–nutrient depletion caused by long-term medication use, and the challenges it presents.  

Ashton Maaraba has spent 20 years bring exciting new products and services to independent pharmacy. Most of them deploying major new technological capabilities. Now he has taken the helm of IPC Digital Health. In this episode he outlines the 5 Pillars that form the foundation for IPC's continuing efforts to future proof pharmacy. Maaraba indicates that telehealth, remote patient monitoring, adherence programs, operational efficiency and new patient care services such lab testing will provide pharmacies with the ability to generate much needed non-dispensing or PBM dependent revenue.

From pharmacy software to pharmacies themselves - the thing that sets independently owned small business healthcare apart from multi billion dollar corporations is an inextinguishable passion for their patients.    Listen in as co-hosts Monique Whitney and Lauren Young take a deep dive into what it takes to make independent pharmacy successful with special guests Kevin Minassian & Sarah Callioras of Datascan Pharmacy Software. From ensuring patient satisfaction and pharmacy staff happiness, to alternative revenue streams and openly joining forces; when it comes to PBM abuse of the system, shared goals and a unified front are the only way we will win this fight!   Click Here to learn more about Datascan Pharmacy Software   To learn more about Pharmacists United for Truth & Transparency, visit our website TruthRx.org

Join us as we speak with pharmacist and Independent Pharmacy owner, Leslie Herron. We discuss her journey, challenges that she experienced, her decision to expand into home and community-based services and her experience with the start up and establishment of her Happier at Home business.