PMI Success Profiles Podcast

Welcome to the FIRST EVER Property Manager Millionaire Podcast. Today I have the opportunity to welcome Steve Hart, Co-Founder and CEO of Property Management Inc. alongside Mark Jones, owner of PMI Midwest. Mark was one of the very first franchisees to join PMI and is an incredible resource for the franchisees around him. In todays podcast he discusses what the early days looked like in comparison to what PMI offers now, and ultimately shares why he believes PMI is the best way to get started in property management.   This call is hosted by Property Management Inc. If you are interested in franchising opportunities, please visit our website at https://www.propertymanagementincfranchise.com/

In this episode, we interview Brian Koster of PMI Austin Metro about his experiences of starting his PMI franchise in the association and short-term pillars after 34 years of experience in Fortune 500 companies. He shares why he chose the PMI franchise, how he got started, where his business is today, and his focus for growing the business in the months and years ahead.

In this episode, we interview Franchise Business Coach (FBC) Claire Benge about how franchise business coaches at PMI help accelerate growth and some of the processes used to help franchisees get a jump start with their businesses.

In this interview, we talk with Philip Ashby of PMI Jacksonville in Jacksonville, Florida about why he decided to start his own property management business and his experiences with PMI since he attended workshop in December of 2019. He is currently in the residential, commerical, and short-term pillars.

In this interview, we talk with Corey Prince of PMI Blue Ridge in Hendersonville, North Carolina about his experience in joining the PMI franchise and attending workshop in June of 2020. He and his father Richard currently operate in three pillars (residential, commercial, and short-term). He shares his story about how he got started part time, grew his business to a full time venture, and his plans for the future with his PMI business.

In this episode, we interview Trace Kaker of PMI Breck in Breckinridge, Colorado about her property management business with PMI in the short-term pillar. Trace was a part of Book by Owner prior to be acquired by PMI in December of 2018. She shares her story about how she and her husband got started in short term rentals and their experiences with PMI.

In this interview, we talk with Pat McVey of PMI Fox Valley in Neenah, Wisconsin about his background and how he got into the property management business and with PMI in July of 2013. He shares his story and his experiences with PMI in the residential and association pillars.

In this episode, Brad Mistina of PMI NWI in Merrillville, Indiana shares his story about how he converted his existing property management business in early 2021 into a PMI franchise and his experience with getting into the residential, commercial, and association pillars. 

In this interview, we talk with Kathryn Carr (who is PMI Corporate's new VP of Brokerage) about her vision to help PMI franchisees incorporate brokerage into their property management businesses. Prior to joining PMI, Kathryn was most recently the senior trainer for Realogy and Century 21 and part of the Century 21 real estate brand for more than twenty years. She is a second generation real estate agent and has also been a real estate broker and sales associate. Kathryn holds a Bachelor of Science degree in Education and has completed her Graduate, REALTOR® Institute (GRI) and Certified Real Estate Broker Manager (CRB) designations as well as earning a certification in blended learning from The Association for Talent Development. Kathryn's class participants have described her sessions as: informative, engaging, entertaining and relevant. We are absolutely thrilled to have Kathryn join the PMI family and in this interview we discuss her plans for PMI Brokerage and her vision to help PMI franchisees.

In this episode, we talk with Carey Jones of PMI Cornerstone in Powder Springs, Georgia about why she chose to join the PMI franchise and her experiences with PMI in the association pillar.

In this episode, we talk with Carey Jones of PMI Cornerstone in Powder Springs, Georgia about how she started her PMI franchise in August of 2020 in the association pillar. She shares her story about what drew her to the franchise and what ultimately helped her choose PMI as well as the successes she has had since joining the property management business with PMI.

In this episode, we talk with Todd Schectman of PMI Bridgetown in Portland, Oregon about how he started his PMI franchise in September of 2020 and the growth of his business in the residential pillar. He shares his advice and lessons that he has learned as he has grown his business over the past ten months.

In this episode, we talk with MJ and Steve Loparco of PMI Sarasota in Sarasota, Florida about why they chose to start a PMI franchise. They also talk about an acquisition that they did of an existing property management business to a PMI franchise, how they've grown their business, and advice about getting started with PMI.

In this episode, we interview Matt Tarasenko of PMI Maui in Maui, Hawaii about how he got involved in the short-term property management business and his experience with PMI in growing his property management business.

In this validation call, Lowell Richardson of PMI Estes Park in Estes Park, Colorado shares his story about how he got involved in the short-term pillar of the property management business and answers questions about his experience with PMI.

In this interview, we talk with Rob Sittman of PMI Patron in Seal Beach, California about why he chose to convert his existing property management business into a PMI franchise in October of 2020 and what it has done for his business since he joined. He shares his perspective on the benefits existing property managers can receive from joining PMI and being part of the premier brand in the property management industry.

In this episode, we interview Joseph Heckel of PMI Property Management and Real Estate Services in Peoria, Arizona. Joseph was one of the original franchisees to join PMI and talks about why he joined PMI, the benefits he has found for his business since joining the franchise, how his business has grown in all four pillars and with brokerage, and why he chose to renew his franchise agreement for another ten years. 

In this episode, we talk with Jeff O'Shea of PMI Albany in Albany, New York. He talks about his story about how he got started as a real estate investor and why he and his partner chose to convert their existing property management business to a PMI franchise, the benefits he has seen since joining PMI, and why he is excited about the growth of his PMI business going forward.

In this episode, we interview Sam Maropis of PMI Profit Realty in San Antonio, Texas about why he converted his existing property management business into a PMI franchise and the benefits that he has seen since he attended workshop in December of 2019.

In this episode, we interview Jim Shonts of PMI Elevation in Lone Tree, Colorado, who joined the franchise in 2018. He shares his story as an engineer, how he got involved in property management and joined the PMI franchise, and lessons he has learned along the way.

In this interview, we talk with Jim Murphy of PMI Phoenix Golden West in Phoenix, Arizona about how he got started in the PMI franchise after 30 years in the corporate world. He shares why he chose the PMI franchise, what he enjoys most about being a franchisee, and advice about what it takes to succeed as a property manager today.

In this interview, we talk with PMI President Danessa Itaya about how PMI helps its franchisees with marketing. She shares examples and stories of ways in which PMI helps its franchisees stand out in their markets and how PMI helps its franchisees to get better leads to convert into property management contracts.

In this interview, we talk with Kevin Crawford of PMI Coachella Valley in Palm Springs, California about how he started his PMI franchise and his growth into the residential, association, and short-term pillars.

In this interview, we talk with Paul and Ryan Laird of PMI Denver Metro about their experiences in the PMI brand since they joined the franchise a year ago and launched their business ten months ago. They share their experiences with training, the benefits of having a franchise business coach, the value of the PMI brand, and their experiences with growing their business in the association pillar.

In this interview, we talk with franchisee Gustavo Terrones who started his PMI franchise in April of 2016. He is in the residential and association pillars and shares his story about how he got started and how he has grown his business. He also shares his perspective on how his business has grown even with COVID over the past year and talks about his favorite parts of being a PMI franchise business owner.

In this episode, we interview Lowell Richardson about his experience in joining the PMI franchise in December of 2019 and how his business has grown in the short-term and residential pillars. He shares his background, lessons he has learned from navigating COVID-19 in his business, the benefits he has found with PMI, and his plans for the future. 

In this episode, Randall Henderson, Vice President of Residential and Commercial Property Management, shares his perspective on the growth of the residential and commercial property management pillars in the Property Management Inc. franchise.

In this episode, Blake Sanford, Executive Director of Associations at Property Management Inc. shares his perspective on the growing opportunity available in the property management industry with association management.

In this episode, Marianne Heder of Property Management Inc. shares her thoughts about the short-term pillar in the property management franchise, how technology is changing the way short-term property management is done, and ways that others can benefit from starting a property management franchise with PMI in the short-term pillar.

In this episode, we interview Melissa Simmons of PMI Greater Philadelphia in Philadelphia, Pennsylvania about how she and her husband took their love of real estate investing and converted it into a property management franchise with PMI. You'll learn how she got started and her advice on how to get your property management business with PMI started.

Jacob Adoram Hendrickson is the Guinness World Record holder of the longest non-stop solo row across an ocean. He is an Eagle Scout who spent his high school years running track and cross-country, and playing the saxophone in both marching and symphonic band.  He attended the United States Air Force Academy and spent more than a decade as a military aviator, flying fighter jets extensively throughout the Northern Hemisphere, to include over 170 combat missions.  As part of military training, he became very familiar with land and water survival, and enjoyed the challenges associated with overcoming adversity.  An avid traveler, Jacob has explored over 40 countries. He holds the world record for the longest non-stop time spent rowing solo across an ocean of nearly 336 days. He spent eleven months traveling from Washington state to Australia in a custom made boat he called Emerson. He started on July 7, 2018 and arrived in Queensland, Australia the following June (June 8, 2019). He packed a year worth of food into the boat and spent a lot of time thinking and rowing. He rowed 12 to 16 hours every day and traveled 7,145 miles across the open Pacific Ocean. He encountered waves that were the size of buildings, the monotony of rowing day after day for months, the pain and exhaustion of rowing to get back on track when the wind, storms, and rain drove him off course. He spent 11 months at sea without stopping, without assistance, with no other person with him at all, as far from land as it is possible to be on this planet. I met Jacob recently as he has been investigating the PMI franchise and I thought you would enjoy our conversation about his experience rowing across the Pacific Ocean as it relates to the persistence it takes to succeed in starting your own business. It’s an incredible story and I’m glad that he took the time to talk with us about this experience and the lessons he learned from it. I’ve been inspired by his story and I hope you enjoy our conversation.

In this episode of the PMI Success Profiles podcast, Andrea Moffett, Crystal Kerns, and Hallie Belle Smith share their experiences with training in and running a PMI franchise in Chattanooga, Tennessee. Andrea has been in property management for over twenty years and decided to start her own business with the PMI franchise. She shares how she got started, how she went through the training initially with Crystal, and how their business has grown since attending workshop in December of 2019 until today (where they are now operating in three pillars of property management (residential, commercial, and association). 

In this episode, we interview Aaron McElhiney, PMI's Director of Acquisitions, about the process of acquiring property portfolios from existing property managers as a way to grow your property management business. He talks about the criteria for determining a price for a portfolio as well as deciding what kind of acquisition will work best for your business. Aaron shares helpful tips, mistakes to avoid, and highlights from acquisitions he has helped others to acquire with Property Management Inc.

In this episode, we talk with Chris Ashmore of PMI Minnesota in Brainerd, Minnesota and PMI Naples in Naples, Florida about how he got his start in property management with a PMI franchise. Chris talks about his experience with training, getting his business started, his most effective marketing strategies, and how he has done an acquisition in Naples, Florida, and how he has grown in each of the different pillars of property management. 

In this episode, we talk with PMI franchisee Dave Peschio of PMI Richmond in Richmond, Virginia and PMI Prince William in Washington D.C. Dave shares his story of how he got started as an entrepreneur and property manager and why he bought the PMI franchise. Dave was awarded the "Franchise of the Year" award from PMI Corporate last year and shares his insights and advice about succeeding in the PMI franchise.

In this episode, Blake Sanford, Executive Director of Association Management at PMI Corporate talks about his background, how he got started at PMI and lessons he has learned working with franchisees across the country in the association pillar. Blake shares benefits of the PMI franchise, how the association pillar fits in with the other pillars of property management, and his perspective on technology and systems that PMI uses to help their franchisees and association board members succeed.

In this interview, we talk with Robert Clark of PMI Premier in Southlake, Texas. Robert shares his story about how he got started with PMI and his experiences in the residential, association, and commercial pillars. 

In this interview, Randall Henderson, VP of Residential and Commercial Property Management at PMI Corporate shares his background in property management, how PMI has put together the training and systems it has developed, and the opportunities ahead for PMI franchisees.

In this interview, we talk with Jeremiah Cundiff, Vice President of Operations for PMI Corporate. Jeremiah shares his story about how he got involved with PMI, his philosophy on training and creating successful entrepreneurs, what makes the difference when franchisees begin their operation, and how he works with franchisees to help them move from one level to the next in growth and success.

In this episode, we talk with short-term pillar leader, Marianne Heder about her background, how she got into short-term property management, and how she works closely with PMI franchisees to help them grow their property management business with short-term and vacation rentals. She shares her perspective on the coronavirus pandemic, how this has affected short-term property management, and the bright outlook for property managers in this category in the future.

In this interview, we talk with Brian Schoolcraft of PMI Metroplex Properties in Bedford, Texas about how he got his start with PMI, his background in customer service, and his business in the residential and association pillars. Brian also shares the value of franchising, how property management is recession resistant, how the future growth within the property management business will continue, and the competitive advantages and benefits he sees of being with PMI.

In this episode, we talk with new franchisee Dan Hilgedick of PMI KC Metro in Blue Springs, Missouri about his background and how he got started in the PMI franchise. He shares lessons he has learned in property management and the benefits of being in property management with Property Management, Inc. Dan shares how he has been able to grow his business even through the COVID-19 pandemic as he has added 33 doors in 3 months from the end of February 2020 until the end of May 2020.

In this episode, we interview five members of the PMI Utah team - Kalysta Olvera (bookkeeper for residential), Ellie Ramos (virtual assistant over vacation and residential properties), Krissy Taylor (maintenance coordinator), Kassie Marcelis (residential Coordinator), and Julie Rees (HOA management). They share their experiences with PMI Utah and how they have been able to collect 99% of all of the rents through the coronavirus pandemic. They also share their roles and the value of virtual assistants in doing the day-to-day work of property management.

In this episode, we talk with Eddye Bean of PMI Grand Tetons in Driggs, Idaho about her business in the residential, vacation, and association pillars. Eddye shares her perspective on why the property management business is recession proof and her thoughts about the PMI franchise and how it has and continues to help her reach her goals.

In this episode, we talk with Kent Grothe of PMI Northeast Atlanta in Sugar Hill, Georgia about his experiences of getting out of the corporate world to start his own business with a PMI franchise. He shares his story about how he got started and his views on the association and residential property management pillars as well as why the PMI franchise is a great opportunity even in the midst of the current coronavirus crisis and pandemic.

In this episode, we talk with Howard Harris about his conversion from a property management company to a PMI franchise. He talks about why he chose PMI, his experiences in property management, and successes he has had in the association and residential pillars.

In this episode, we talk with Brian Smith, the founder of the world famous UGG boots brand about how he launched his business. Brian was born in Australia, where he developed his love of surfing. A chartered accountant, he studied at the UCLA Graduate School of Management, and with $500 of start-up money, he founded UGG Imports to bring sheepskin footwear to America. After seventeen years, as sales reached $15 million, he sold the business to Deckers Outdoor Corporation. The UGG brand has since exceeded $1 billion of international sales times over. A passionate innovator and entrepreneur, Brian is one of the most sought after business leaders in the country today. As a media guest and inspiring speaker, he is committed to teaching breakthrough business strategies to entrepreneurs and translating personal visional and spirituality into company culture. Brian spends his time with family and friends in Southern California, still surfs, plays golf, and attempts to improve the planet everyday. You'll love this insightful interview about the ups and downs of entrepreneurship and learn valuable lessons from a leader who has been in the trenches and built a valuable brand from scratch.

In this episode, we interview James Kitchens of PMI Parker in Parker, Colorado about his experience as a property manager with PMI. He shares how he got his start, lessons he has learned as a property manager, and how the PMI franchise helps him be a better and more efficient property manager.

In this interview, Paul Arrington of PMI Arrico Realty and Property Management shares his story about how he got started in real estate and property management and why he joined the PMI franchise several years ago. He also shares lessons he has learned from his years in the property management business that you can use to grow your business as a property manager.

In this episode, we talk with Mark Jones of PMI Midwest in Indianapolis, Indiana. Mark shares his story about how he got started in real estate and property management and what attracted him to join the PMI franchise. Mark also shares his experiences about being a part of the PMI franchise advisory board, working with other franchisees in his market as a regional mentor, and the benefits he has received as a PMI franchisee over the past 10+ years.

In this episode, we talk with Kevin Fletcher of PMI Prime Property Services in Morristown, New Jersey. He earned his B.S. in Business Administration from Centenary College and is currently a licensed real estate salesperson in the State of NJ. Kevin has spent his career working with clients to understand their needs and challenges in order to tailor business solutions specific to their needs. As a real estate investor, Kevin has owned and managed his own portfolio of residential properties and understands firsthand the challenges that owners face in trying to self-manage their properties, while trying to balance the demands of work, family and life. This experience, coupled with a passion for real estate, is what put Kevin on the journey to opening PMI Prime Property Services. Kevin shares his story about how he got started with PMI and lessons he has learned along the way.