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In this episode of the podcast, we're hosting a special Ask Me Anything session, tackling real-life questions from the WIIRE Community. Covering a range of topics—from creative financing and property management to lending and scaling—this episode offers practical, experience-backed insights for women at all stages of their real estate investing journey. We're answering questions submitted through the WIIRE Community; a platform we receive constant praise for being both educational and supportive. We share relatable advice, personal experiences, and actionable tips that you can immediately apply to your own investing strategies. Whether you're wondering how to find your first off-market deal, navigate a tricky lending scenario, or manage tenants with less stress, this episode is packed with valuable gems from women doing the work. Tune in for straight talk, shared wisdom, and plenty of inspiration.Lastly, doors will be opening for The WIIRE Community opening again in July and spots will go quick, so make sure your name is on the waiting list to be the first to know when it happens! Resources:Simplify how you manage your rentals with TurboTenantGrab your spot in The WIIRE CommunityLeave us a review on Apple PodcastsLeave us a review on SpotifyJoin our private Facebook CommunityConnect with us on Instagram
As a property manager, have you ever worked with foreign investors? If not, what is stopping you? Is it because you don't know another language or because you don't know where to find foreign investors? What if there were a service that handled that piece for you? In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with the founder of HomeAbroad and Ziffy to talk about how property managers can connect with investors living outside of the United States. You'll Learn [01:49] Building a Platform that Helps Foreign Investors Find Properties [08:21] Helping Investors in the U.S. Find Investment Properties [14:46] How HomeAbroad and Ziffy Can Benefit Property Managers [25:23] Using Real Estate Investing and Property Management to Move to the U.S. Quotables “No one wants to be a landlord… They're looking for a good way to maximize return on their investment or return on their cash.” “If you are a smart investor, if you are running this as a business, right, you got to have property management.” “You can't build a portfolio of a hundred properties by managing each property yourself.” “You grow together. It's a small industry, you know, we got to help each other and we grow as a business together.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Client finds the property through a platform. We do the mortgage financing, so we will introduce the property manager at the right time and say, "Hey, by the way, you can find the right property manager to help you manage this property, so, we'll kind of introduce you in the right point in that journey to make sure that you have a high conversion as well. [00:00:20] All right, I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profit, simplify operations, and build and replace teams. We are like Bar Rescue for property managers. We have rebranded over 300 businesses and we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. [00:01:06] And if you are wanting help with any of that stuff, then reach out to us at DoorGrow. So we believe at DoorGrow that good property managers can change the world, and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. [00:01:28] We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. [00:01:38] Now let's get into the show. All right, so my guest today, I am hanging out with Amresh Singh, welcome to the DoorGrow Show. [00:01:46] Thanks, Jason. Thanks for having me. Appreciate it. [00:01:49] It's good to have you. So I would love to get into your background so people understand, like who are they listening to or viewing on this, and tell us a little bit about your journey into entrepreneurism and how you kind of got started and that will lead us into your business. [00:02:04] Awesome. So my background has been at the intersection of mortgages and technology. I used to work for a leading international bank before I started HomeAbroad. And originally I'm from India, so I moved to the US 10 years back, working for this big bank who moved me from India to the US to work closer to the headquarters over here. [00:02:25] I managed their international customer acquisition. And you know, in that journey, you know, I realized that two things that we have. Or I should say two really fascinating things about the US real estate market, which is, you know, 30 year fixed state mortgages, which we, in the US you know, we tend to ignore and we take it for granted. [00:02:45] It does not exist in most places around the world. It's a superpower, 30 year fixed state mortgages. Right? Yeah. Plus combine that with, you know, higher rental leads in the US market. You know, you're really looking at a true wealth building too. Right? So that realization coming from, you know, an international market into the US market, seeing the superpower of the, you know, how real estate in the US can really help you build generational wealth. You know, gave me the idea to start HomeAbroad, you know, which was a company that was focused on global investors investing in USD asset market, right? You know, and taking the advantages of, you know, some of these superpowers, I will speak later in your podcast. [00:03:24] Right? But that's how the journey started. And then, you know, as part of that journey, we realized, you know, some similar gaps exist in the domestic market as well that led to formation of Ziffy, which I'll talk about as well as we progress in the podcast. So that's kind of in nutshell, my know, my entrepreneur journey, my background, so. [00:03:40] Very cool. I've noticed, you know, every now and then I get clients that they've got some special connection to an international market. You know, I've got a client from Israel and he's able to pull in Israeli investors and they're wanting to get into the US market, and he helps them handle all of that. [00:03:56] I had a client that same thing with China you know, and other different foreign countries, you know, and so that's a competitive advantage that each of these property management business owners have, but it's not one that every property manager can just create because they don't know a different language. [00:04:14] They don't have a network or connections overseas, and so that could be a challenge. But I see how that could be a competitive advantage for building up your own portfolio if you could access international investors. And I didn't really realize that, but I just grew up in this bubble of the US but 30 year fixed rate mortgages sounds so normal. You know? Yes. So, okay. So cool. So, so tell us a little bit about what you've got going on. [00:04:40] Yeah, so, you know, as I mentioned, you know, we operate two brands. HomeAbroad is where we started, right? And that's a shop, that's a PropTech and FinTech shop that's focused on helping global investors invest in the US real estate market. [00:04:52] Right? If you think about, you know, real estate, right? It's kind of, you know, wealth building tool or is a mode of, you know, building generational wealth around the world. People invest in real estate for stability, right? For, you know, that that ease of mind, okay my investment is going to grow, right? [00:05:08] But you know, in most places around the world when you're investing in real estate, you're not doing that with leverage. You know, you are buying that in cash and you are, you know, mode for return on that investment is really banking on the capital appreciation on that property, right? What changes in the US market is because of 30 year fixed rate mortgages, there's no payment shock. [00:05:28] The rate is fixed for the term of the loan. That's 30 years. Since it's amortized for a 30 year period, your monthly payments are lower, right? Rental liens are higher. So what ends up happening in the US market is rent covers mortgage in majority of the scenario. [00:05:44] Yeah. It cash flows day one. Absolutely right. And that is something. So think about it, right? So you are generating cash flow from day one with leverage. I'll repeat that with leverage, right? So 20-25% of your money is able to help you buy a hundred percent of the property with cash flow or passive income from day one. [00:06:05] It just does not happen in most places around the world. Now imagine this: you explain this to someone who has no idea about the US state market, right? And then you tell them, Hey, not only you know the value prop, but as a company HomeAbroad, we are going to give you mortgage financing with no US state history. [00:06:25] Right. And we are going to underwrite you not based on your personal income or assets from your home country. We are going to look at the property's income, right? And we're going to underwrite based on that, right? Suddenly someone who has no affiliation with the US, you know, market or financial market is able to invest or buy US real estate for the obvious benefits I mentioned, right? [00:06:49] Cash flow with leverage, but also you're putting your money in the largest economy in the world. USD is still the reserve currency, right? So you're shielding yourself from currency risk that's might exist in your home country, right? And suddenly when you explain this to a global investor, it's an aha moment for them, right? [00:07:04] Because this is something that does not exist in their home market. You know, they want to, you know, kind of diversify their assets and dip into what US has to offer this kind of opening American dream to the world. Yeah. Without them having to live or work in the US. You can live and work in your home country and dip into what America or American dream has to offer, you know, while you sit in your home country. Right. And that's kind of what was a game changing phenomena for us. Great traction, great, you know, reserves. But what we saw, Jason, you know, these people were coming in and we're like, okay, great. I want to invest in USA asset market. But I don't know where to invest. [00:07:40] Right. I don't know the US market, I don't know which city to invest in. Right. And my team, you know, we found ourselves going onto Zillow doing investment analysis and coming back to them and saying, "okay, this is a good place to invest." And then we said, "okay, wait a minute. Let's just build a tech platform, and that's what led the evolution of Ziffy, which is kind of, you know, Zillow for investment properties, ziffy.ai, where you know, as an investor you can kind of just say, okay, this is my investment objective. [00:08:05] I want to generate X dollar cash flow every month. I want to generate Y percent in rental. I want to find all the rent properties. And the algorithm mines everything that is listed on MLS right now from an investment perspective gives you detailed investment analysis and helps you take the data driven recommendation. [00:08:21] And then we realized only 8% of Americans own investment properties. If it's such a good thing that global investors want to put their money in the USA market, why Americans are not building generational wealth by investing in real estate. Right? Because people don't want to be a landlord, right? [00:08:37] Right. But once you put this data in front of them, suddenly the perspective changes. And that's what we are right now. We are launching ziffy.ai where it's going to be the Zillow for investment properties to really help more Americans buy and invest in US real estate. [00:08:50] Okay, great. And what's that tool called? [00:08:52] It's Ziffy, Z-I-F-F-Y, dot A-I. [00:08:56] ziffy.ai. Okay. And you mentioned the big other z name Zillow, you're like, you're trying to take their lunch, I guess. Right? We'll see how... [00:09:06] not really. Thing about it, zillow is focused on primary market, right? Yeah. It's a much bigger market. Right. And, you know, investment, of course, 16% of the transactions are investment properties. [00:09:17] Right. But having said that, it's a huge market and there's lot of, you know, scope for growth because a lot of Americans still, you know, what they don't know about is there are specialized loan products that exist, you know, that can underwrite based on the rental income of the property. [00:09:32] So if I have a mortgage, I have a car loan, I think, okay, there's no way I can buy investment property. No one's going to give me a loan. I'm going to walk in my local bank or my local branch, and they're going to say, "okay, Jason, you know, what's your current mortgage? What's your car loan? Oh, you don't qualify based on your debt to income ratio." [00:09:49] They don't know that this specialized loan product called DSCR loan, which is debt service coverage ratio loan, where I'm qualifying you for the mortgage based on the rental income of that property versus your personal income. Right. So suddenly now you can build portfolio of hundred of investment properties because each property qualifies based on its own merit. [00:10:11] You buy one investment property, right? Rent covers mortgage from day one generates you cash flow. You wait three, four years, you gain equity in the property, do a cash out refinance, take that money to put down payment on other property. That property is cash positive from day one and the cycle repeats. [00:10:27] So if you're a smart investor can really help that first investment property, help you build a portfolio of investment property over 10 to 15 year period and build that generational wealth for you and your family. And people just don't know about it. And that's what we're trying to democratize. [00:10:41] All right. [00:10:41] I love the idea. You know, we've leveraged a DSCR loan and it's nice because you don't have to give them all your personal info. You know, it doesn't matter how much debt you already have leveraged with properties you already have. So the rates are a little bit higher. [00:10:55] Right. But if you're able to cash flow it effectively, then I guess it doesn't matter. [00:11:01] It doesn't matter. But also, I'll tell you, Jason, it's not that much higher either. No. If you think about an investment property loan from Freddie Mac or Fannie Mae conventional loans the rates are going to be higher than what you're going to pay for a 30 year fix it mortgage for a primary home. [00:11:14] Right. If you compare an investment property loan from an, from the jcs versus a DSCR loan, the rate difference you're talking about is 0.25%, or, you know, like, so it's not, it's very competitive. [00:11:28] So. A lot of the people listening run property management companies. They've got a pool of investors. [00:11:33] These are their clients. How do they leverage [00:11:37] HomeAbroad or Ziffy? That's a great question. Right? So we are also opening a marketplace for property managers, right? Because think about these foreign clients that are coming over to us, right? Think about domestic clients, right? A lot of these clients, you know, no one wants to be a landlord, as I mentioned earlier, right? [00:11:52] They're looking for a good way to maximize return on their investment or return on their cash. Right. And they don't want to take the day-to-day hassle of being a landlord. Right. Right. That's where property management comes in. Right. And if you are a smart investor, if you are running this as a business, right, you got to have property management. That's what we tell our clients. You can't build a portfolio of a hundred properties by managing each property yourself. You got to get property management in, right? Yeah. And what we are doing is we are trying to, you know, open up a marketplace where, you know, foreign investors, of course, they have no idea about whom to work at in the US so they can connect to property managers in the US through a platform. [00:12:31] Right. But in addition. If you're a property manager and if you have clients who are looking for next investment and so forth, you can white label our Ziffy platform for your clients. Right, okay. To give them as your own tool. And if they come back to us, you know, for a mortgage, we give you a referral fee. [00:12:50] You know X, we give up to 40 to 50 basis point on the loan amount as their referral fee. So that could be not only you're servicing your clients, you're giving them tools to help them find their next investment, which by the way, you will end up managing as well. But you're also increasing your value prop by helping your client find the next investment and adding additional revenue stream to your overall portfolio, right? [00:13:12] So it's a win-win situation for everyone. [00:13:15] So becomes absolutely profit center. Okay, so. And they can white label Ziffy. What about is the Ziffy and HomeAbroad databases, are these linked? Like, are these properties, because you know, I think a lot of property managers listening are like, "how can I get access to these foreign investors because I don't have that capability?" [00:13:32] They're linked. It's just the branding, right? Because for foreign investors, you know, we go with the brand name HomeAbroad, okay? And for domestic, of course, you know, HomeAbroad will not resonate with the US based customers, right? So that's where Ziffy comes in. And we are kind of actually actively going through a rebranding exercise where HomeAbroad will become powered by ziffy.ai. [00:13:52] You know, so at the end of the day, Ziffy is the overall umbrella brand, right? Ziffy.ai is our AI powered investment property search platform and HomeAbroad is the portion of Ziffy that's focused exclusively on foreign investors. But if you're part of our network, you get access to both clients, you get access to foreign investors, you get access to local investors. [00:14:13] Okay, perfect. So it sounds like property managers, if they're listed in this marketplace, it sounds like 1. You might be feeding them some free business from. Absolutely. HomeAbroad brand. Yep. They wouldn't be able to access otherwise. And they're able to support boots on the ground helping with the property locally. [00:14:32] Yep. [00:14:33] And then they can also leverage Ziffy and do a white label thing for their existing clients and help get them and facilitate getting them into more property. [00:14:41] Absolutely. Yep. [00:14:42] Awesome. Okay, cool. Yeah that's very cool. So how does a property manager get into this marketplace? [00:14:49] What are your qualifications? [00:14:51] So we of course, want to make sure that our clients are taken care of, you know, so we do initial vetting, just to understand, you know, you have the I would say capabilities and infrastructure to help service our clients. So everyone has a good positive experience, right? And then once we kind of have that initial meeting to vet you out, you will become part of our network. [00:15:10] We'll sign a good partnership agreement. You'll be part of the network and then, you know, you'll be listed prominently. If the customer is looking in that particular area, you know, you'll be listed prominently within that ecosystem. Now, good news is we are vertically integrated shop, right? [00:15:24] So client finds the property through a platform. We do the mortgage financing, right? And you know, we know exactly when the customer, you know, is closing that transaction, right? So we will introduce the property manager at the right time. There's no point introducing a property manager right when they're starting their journey to find an investment property, right? [00:15:42] But as soon as they close on that transaction, we'll introduce the property manager. We will expose our, you know, marketplace to them and say, "Hey, by the way, you can find the right property manager to help you manage this property from our vacant property management, based in say, Phoenix, Arizona, or say, you know, Dallas, Texas, like wherever the client is, you know, closing that transaction. [00:16:03] Right. So, we'll kind of introduce you in the right you know, point in that journey to make sure that, you know, you have a high conversion as well. [00:16:11] So how do you, at Ziffy and HomeAbroad, how do you determine which markets you want to be in and focus on? [00:16:21] So the cool thing, Jason, you know, like as the customer decides for us, right? [00:16:24] We are operating in 43 states, right out of 50 states in the US right now, right there are of course hot markets, right? But you know, we let our algorithm, because now, it's data, right? We know the data. We know what's the expected rent, which is our for algorithm to calculate the expected rent across every plus property listed on the MLS right now for sale. What's your monthly mortgage payment is going to be? We are the mortgage shop. So we know what the monthly mortgage payment is going to be. Yeah. Rent minus mortgage is your cashflow. Right? So you can basically punch in those numbers and you say, okay, I want to generate $500 in cashflow every month. [00:16:59] Show me properties in entire us. Show me properties in Midwest us. Show me properties in California. Show me properties in Texas. Right? Whatever is your appetite, right? But you can kind of, you know, find that right investment property with right investment objective, you know, and I would say market agnostic. [00:17:16] Right? Yeah. Find that property and then say, okay, yeah, this makes sense, this doesn't make sense. And what we are adding to our AI layer. You can ask AI question, show me population growth trend in this area in the last five years. Show me rent you know, growth in this area in the last five years. [00:17:30] Show me you know, is this a landlord friendly state? You know, like our AI will help you basically California, evaluate that property. [00:17:36] So basically, California's out. Florida and Texas are in, or? [00:17:40] Yep. Yep. And that's what we see. That's what we see. You know, Florida and Texas are two hot markets. Yeah. [00:17:45] Midwest is really picking up, you know, because the property prices are lower, taxes are lower, rents are higher, right? So Midwest US is the new hot market from a rental standpoint Okay. Is what we are seeing a lot of fixed and player opportunities as well. But Florida and Texas continue to be two hot states, you know, from a rental property standpoint. [00:18:03] Got it. Okay. Now, these people that are, you know that they're global investors. They're around, you know, around the world. They're watching the news, they're seeing all this stuff that's going on in the us. I don't know what their perception is, but when they're watching all this, I'm sure that factors into their decision making in which states they want to be in. [00:18:23] Absolutely a hundred percent. [00:18:25] So they're like, it does, I don't want to be in California. They look like they're crazy there and they're watching the news and they're seeing these, you know, sanctuary cities with homeless people everywhere. And then they're like looking at like areas where it's more conservative and there's like more freedom and more options. [00:18:41] Then they're like, maybe, maybe there. So perception, I would imagine affects where they're choosing to invest as well. [00:18:49] Yeah, it totally does. Right? And what we tell our clients, you know, you got to think of real estate as a long-term investment game, right? For example, you know, the rhetoric around current administration, right? [00:19:00] From global investor standpoint, you know, like, do I really want to put my money in the US at this point? You know, what happens if like X happens? Y happens, right? And what we tell our investor, right? The basics why US, you know, is a good market for real estate investment has not changed, will not change, right? [00:19:15] It's going to be still remain a good market for US estate investment. The question is, where do you invest, right? And what are your objectives, right? You want to invest in a landlord friendly state, right? You want to invest in, in states with, you know, job growth, population growth, right? And you want to invest in state you know, in a market where you're getting good ROI on your cash investor, right? [00:19:36] And that's a function of, you know, appreciation and function of cash flow, right? That you're generating. Right. So until you have those data points figured out, right, you know, in long term it's going to be a viable investment. Right. And you're going to make money, right? Is what we tell our investors, right? [00:19:51] And when we explain them from that perspective, from that lens, you know, I have not seen someone that has said, okay, USDS investment is off my list. Right? Is something that just still motivates and drives them. [00:20:04] Very cool. All right. I like it. And the best property managers, they're DoorGrow clients, like we help them figure out how to actually do a good job. [00:20:10] Most property managers suck in most markets. This is... absolutely, yeah. The admission of property managers, they're like, I get a room of property managers. I'm like, how many of you believe all your competitors suck or most of them do? And everyone's hands go up. And everybody that comes to me and says, "Hey, I'm thinking of starting a property management business." [00:20:27] I say, cool. And they tell me their story. It's they have investment properties and they tried property managers and most of them were terrible and they decided to finally start a good company. And so there's this issue. So yeah, maybe we should get all the DoorGrow clients getting into your marketplace. [00:20:43] So [00:20:43] A hundred percent, you know. Let's talk about that a hundred percent. [00:20:46] Alright, cool. Have you heard a Blanket, have you heard of these guys? Not really. So I think I should connect you to Lior over at Blanket. They've got a really cool platform as well, and I think there's some synergy. [00:20:59] They're basically like a retention platform. Okay. For property managers. They were one of our sponsors at DoorGrow live. And they've created a platform that allows their clients to see all of... they're basically a white label portal for all their clients to have their portfolios. And it allows them to keep the properties in their portfolio by helping them find and access other owners when that owner wants to sell. [00:21:25] Awesome. Okay. I think there'd be some awesome synergy between these two tools. Yeah. And I'm always making connections. You guys don't see this, those that are watching the podcast behind the scenes, I'm always trying to connect different vendors to each other when I see some synergy. So, but I think that might be a cool connection. [00:21:40] So, because I think what you're doing would work really nicely with that and it'd be a really cool synergistic thing. So we'll just get HomeAbroad, Ziffy, Blanket, DoorGrow, and then some other vendors, we'll just start stacking, we'll create Voltron. Yep. This ultimate, you know, superpower to help. [00:21:57] This very exciting. [00:21:58] Hey you grow together. You know, that's how I've always believed. You know, you grow together. It's a small industry, you know, we got to help each other and we grow as a business together. [00:22:06] Yeah, absolutely. So, well, I like what you're doing. What's the easiest way for a property manager to reach out? [00:22:14] Which of the websites should they go to? How do they start getting vetted so they can get into this marketplace? And is this like a free thing because they're providing value or do they pay to become part of the marketplace or how does that work? [00:22:27] It's a free thing, right? They will be listed on a platform for free. [00:22:31] So it's a two way street, as I mentioned here, right? So we are going to pay a referral fee to our property manager partners, when they refer clients over to us, we're going to give them free tools to help facilitate that process and vice versa. You know, we'll collect a referral fee if our existing client signs up with them as well. [00:22:47] You know, it's a revenue stream for us too. [00:22:48] So if let's say I have one of those clients that has, a bunch of connections in a particular country like Israel or China or something like this, would there be an advantage to them to leveraging HomeAbroad to facilitate that rather than having to figure out all this work themselves? [00:23:05] Absolutely. Absolutely. Because we are, as I said, you know, we are one stop shop, right? So say for example, you have an Israeli client that is just thinking about investing in US real estate, right? So what we do, we start. From setting up the LLC, right? If you are US based, you know, setting up an LLC, receiving an EIN is pretty easy, straightforward process, right? [00:23:23] If you're a foreign national who has doesn't have an SSN or an IT number, just getting an EIN number from a IRS, you know, you're talking about faxing, you're talking about mailing, you're talking about six months, six to eight weeks to get, you know, your number in mail. Now, you know, we kind of have developed that expertise in this segment so we can get an EIN and with an analysis set for a foreign national not living in the US within a week. Right. Wow. We can help them open a US bank account while they're in their home country. Right. Of course, you know, we'll need the US Bank account as part of the mortgage process, but also they will need a US bank account to manage their property, right. [00:23:58] When they invest in the US market, right? We can, of course, financing for Foreign National, which is our bread and butter, right? So we help them with 75% LTV or 75% leverage to purchase an investment property in the US. So they only need to put 25% down payment on that investment property, as I mentioned, we don't look for any US history. [00:24:18] We don't look for trade lines or create history from their home country as well. It's a pretty straightforward process for foreign nationals. You know, all we are looking for is, you know, they have enough assets to close, which is 25% down payment plus closing costs. Right? And if the appraisal comes in right where we want it to be, right. [00:24:36] So whether they meet the ratio or the DSCR ratio where rent covers mortgage, right? Even if it does not, we have a sub ratio DSCR program for them. So one way or the other. You know, we'll be able to do the loan just based on the property's income versus considering their personal income or assets in their home country. [00:24:52] Right? So we covered them right from helping setting up an LLC you know, opening US bank account mortgage financing, connecting them with a local realtor, which is not just any realtor, but a realtor with CIPS, which is certified International Property Specialty Designation by now. Right. So they have gone through specialized training to work with foreign national, global investors, right? [00:25:13] And then property management connections, you know, through a marketplace, right? So we are kind of one stop shop for everything that foreign national would need to do to invest in the US real estate. [00:25:23] Interesting. So here's another random idea that comes up. And I don't know if this even relates, maybe this is just completely out of left field, but occasionally I get clients that they've come from a foreign country to the US. [00:25:36] And in order to, you know, to immigrate and to become integrated in the US, they have to start a business. And so they will buy a franchise sometimes, which usually in this industry, buying a property major franchise, I'm pretty outspoken about that. I think it's generally a bad idea. I get a lot of franchisees coming to me that have struggled like, you know, a gal that came, bought into a franchise, she's already invested $100k into this and the franchise gave her poor strategy and she only has one unit under management and she's $100k in and over half a year in invested into this. And she's like, you know, concerned and freaking out. I've got another client, he's immigrated from the uk. [00:26:16] He's built a property management business. They both built their business in Florida, by the way. Nice. So the land of freedom and humidity. So is there some sort of advantage for some of these people that are overseas also? They're like, "you know what? I like the idea of investing in, you know, the US but I want to be in the US." [00:26:37] Is there a way that they could build a business leveraging this and could that be something that is facilitated as well? [00:26:45] Yeah, that's a great question, Jason. You know, and something like a lot of, you know, foreign clients ask us, right? So I'll give you a two part answer to this question, right? [00:26:52] One, if you are part of E3D countries, right? So US has a E3D, you know, with I think UK, Japan you know, Australia, Canada, and the few other countries on that list, right? Yeah. So if you're part of one of these countries where the, where you have a E3D you know, with the US you get a visa called E2 Visa. [00:27:12] E2 Visa, where, you know, where you can start a business in the us, get that visa to come manage the business. And a lot of our clients in from these countries would start up LLC to manage two to three properties. Show that okay, they're managing a real estate business. Right. To kind of get that E2 visa, right? [00:27:29] And so it's a great way for them to not only build you know, a profitable business in the US right? And kind of benefit from the US estate investment, but then also, you know, try get a residency visa, you know, based on this business. Property management kind of falls under the same aspect as well. [00:27:46] Okay? Then other countries which are not part of the E3D, where you have something called an EV5 Visa, which is you know, which were one of the key differences is that you have to show that you generate 10 employments and invested at least around a million dollars in the US to generate those employments. [00:28:03] Now that is where, you know, it becomes a little bit trickier, right? Because you know, you have to show that you brought that money in, you putting that money in real estate qualifies. Right. But the the important aspect is creation of 10 jobs. You have to show that you've created 10 jobs through that investment, you know, for that purposes. [00:28:21] If you buy, you know, like 10 properties or buy a multifamily unit and you know, you have a property management around it that employs 10 people to take care of it, technically it qualifies. Right. You can also you know, buy a hotel, you know, buy 2 commercial property that employs, you know, 10 people to kind of, you know, to qualify on the, that, that visa rule. [00:28:44] Right? But again, you know, you're talking about a million dollar investment. You know, from your end, you know, which is not, you know, applicable for everyone, right? Yeah. So there are a couple of ways, right? But for E2 Visa, you know, it becomes really easy, right? Because that job requirement criteria is not there. [00:28:59] You have to show that it's a functional business. It's an active business, which could be a real estate business, right? And it becomes, the qualification becomes a little bit easier on from that perspective. [00:29:09] Got it. Okay. Interesting. If you run into these people, we should totally be homies and... [00:29:15] absolutely. [00:29:15] If you run these people one of the things we're really brilliant at DoorGrow is helping people avoid all the mistakes they make when they get their business started. We help them clean. We're like bar rescue for property managers, as I said in the intro. And for startups, we're ideal. [00:29:29] We help them avoid all the pitfalls of the franchises. We help them come up with their own brand, their own website. We help them build out their hiring process. We help them make sure they get good people, like we help optimize the business and get the right systems and installed. And so we really are like the ultimate franchise alternative. [00:29:46] And I've just gotten tired of seeing the franchises hurting people. And so my mission. Is to get people to sign up with DoorGrow instead of going to these franchises and set ourselves up as a franchise alternative because we can help them get going with a lot less cash involved and a lot more help. [00:30:05] And and then we can help them give them real strategies for growing their portfolios. And it sounds like this might be a really nice addition to any of my client's strategies for growth is to leverage HomeAbroad because they would love to have people that are hands off. Yeah. In another country trusting you to just take care of stuff that, that's a easy, no-brainer type of client they would love to have. [00:30:25] Yeah, absolutely. Jason, and we should talk after this podcast. We'll talk, you know, this. I think there's a lot of synergies. [00:30:31] Okay. Very cool. So, well, what else should property managers or investors listen to the show know about HomeAbroad or Ziffy that we haven't covered? Or what questions do people tend to ask that they're concerned about? [00:30:45] Yeah, I think, you know, one of the things, you know, that we also advise our clients, right? You know, it's not about, you know, property management eating into my cash flow, right? Because that's something that we see, you know, people concerned about, or people you know, like want to kind of, you know, want to do it by themselves because they want to make sure they maximize their cash flow, right? [00:31:05] But what we tell our clients, you know, at the end of the day, you got to think of it as a business, right? And what's your net return and how do you value your time? Right. What's the hourly rate that you assign to yourself, right? And what would else you'd be doing if you're not managing five properties on your own? [00:31:21] Right? That's an opportunity cost, right? So think about this more from an opportunity cost standpoint versus, you know, okay, it's eating into my cashflow because that opportunity cost can help you buy five more properties, right? That can, you know, overall amplify your return on your cash invested versus nickel and diming, you know, the money that you're trying to save, right? [00:31:42] And you know, when we kind of, you know, talk to them about your, their ROI return cash, we want them to kind of consider this as an expense that goes into it. Because at the end of the day, even though we are not the property management providers, right, we partner with your clients, so to speak, Jason, right? [00:31:58] We are trying to do what's in best interest of that client in order to build that real estate investment portfolio. Right. So that's something that, you know, just want to reiterate to you, to the listeners of your podcast. Right. Why partner with us? You know, because that's something that we inherently, you know, advise our clients, you know, and we position property management as one of the pillars, they need to really succeed to build a successful real estate investment portfolio. [00:32:22] So you kind of insulate, because I know there's some property managers listening and they're like, man, some of these foreign investors are such cheapos. They're like so cheap and they complain about everything and they're really difficult. You kind of insulate them from that. Yep. With your organization and you know, and property management really, yeah. It is a no brainer. I mean, there's a lot of properties that a lot of these investors on their own probably wouldn't even accurately raise rent. And so if they didn't raise rent over the last two to three years, for example, they're probably 10% below market rate anyway. And so if the property manager just kept rent where it actually is in the marketplace, the property management basically is free. [00:33:01] Yeah, it pays for itself. Hundred percent. It's a no brainer. And so, yeah, I think the biggest mistake investors can make period, if you're an investor listening to the show, is to not use a property manager, a good one. Because there are bad ones. But if you can find a good one, that is the biggest game changer because it takes all the work off your plate and you make just as much money. [00:33:22] Absolutely. And another thing for your listeners, Jason, right. You'd be surprised how few people know about the specialized loan products for DSCA investor, right? So if your client is with you managing one property and is thinking in my head, oh, I already have a mortgage in my primary, I have another investment property here. [00:33:38] No way in the world I can buy another investment property. It's an education gap. It's a knowledge gap, right? Yeah. So they can help educate and that's where like and HomeAbroad comes in. because we will educate them on your behalf. You know, you retain the relationship, you retain your brand, right? We'll white label it, but like not only show them properties that will give them their next cashflow investment. [00:33:58] But also educating them, okay, for this loan to qualify, I don't need to see your debt to income ratio. I'm going to qualify based on that property's income. And you know, the only upfront cost is an appraisal cost, right? But us being the mortgage shop, you know, vetting that, okay, this property gives you cash flow, or from a conservative standpoint, it's good for you at the end of the day because you know, you won't invest if the property is not cashflow policy from day one, right? [00:34:24] So something that people don't know, you know, and there's a gap there. [00:34:27] Yeah, we've had some lenders on talking about DSCR loans in the past, and yeah, a lot of people just aren't aware of it as an option. Yeah. So property managers, if they can have a partner like yourself to, you know, educate them on these alternate sources of funding and methods of getting cash to invest in real estate. [00:34:46] Yeah, it's going to open up the door. Not only that, but I like the idea of those because it kind of creates this veil of protection. So it's not an asset in your name if there ever is a liability with the rental property. Absolutely. They don't even know who the owner is. It's an entity and there's kind of a shield there of protection. [00:35:05] And so there's some additional advantages to going that route as well. [00:35:09] So, absolutely. And like majority of our clients request the title in an LLC. What's the reason that you just mentioned you always need to have that, you know, protection around you in a litigation rich country, so. [00:35:21] Got it. Cool. [00:35:22] Well, hey, I think this is a really awesome idea Amresh. It's great to have you on the DoorGrow Show. Any parting words or how can people get in touch and how can they find out more? [00:35:32] Sure. You know, so if you're a property management company, you can get them in touch with us at partner@homeabroadinc.com or partner@ziffy.ai. [00:35:42] You know, my personal email address is amresh.singh@homeabroadinc.com. You can shoot me an email as well. Website is HomeAbroadinc.com for HomeAbroad and Ziffy.ai for our Ziffy brand. Okay. [00:35:56] Awesome. Alright, thanks so much for coming to the show. So those of you listening, if you've ever felt stuck or stagnant, you want to take your property management business to the next level, reach out to us at doorgrow.com. [00:36:07] Also, be sure to join our free community just for property management business owners at doorgrowclub.com. We reject 60 to 70% of the people that apply to join that group. And if you found this even a little bit helpful, don't forget to subscribe. Leave us a review. We'd really appreciate it. Until next time, remember, the slowest path to growth is to do it all alone, so let's grow together. [00:36:30] Bye everyone.
June 18. 2025 In this insightful episode, host Pete Neubig sits down with Mohamed Hussein, CEO of Balanced Asset Solutions, to explore essential financial and operational strategies for property managers. They dive deep into preventing overdrafts in owner portfolios, managing large expenses, the risks and rewards of internal controls like positive pay, and practical tips to avoid costly errors. Mohamed shares his unique perspective, blending accounting expertise with real-world sales experience, and discusses the challenges of scaling a bootstrapped property management accounting business.
224: In this episode, I sat down with Arvand Sabatian, the founder of ZipRent, to discuss how he's transforming the world of rental property management.(Show Notes: REtipster.com/224)Arvand shared how his frustration with traditional property managers led him to create a tech-enabled, full-service solution that offers transparency, consistency, and flat-rate pricing across 15+ states (and counting).We discussed the problems with traditional property management, why ZipRent doesn't charge a percentage of rent, how they use lockboxes and AI to lease properties faster, and what makes them radically different in this industry. Arvand also explained how he's growing ZipRent to a new state every month and why most landlords have never seen a company like this.If you own a rental property or are thinking of becoming one, you don't want to miss this!
Life sometimes has a funny way of turning out. Sometimes a dire situation presents itself and the outcome is much better than we could have ever imagined. In this particular case, it took a mother to show her true love, courage and support and possibly willingly risk jail time to prove to her son that she loved him with her whole heart. While convalescing at home, Chisom finally was courageous enough to come out to his loving parents. Bedridden and home bound after his initial collapse, he was convinced it was time to open up to his parents about his sexuality. At a most vulnerable time in his life, he was scared and nervous about telling his parents the truth, that he was gay. He was certain that both his parents loved him unconditionally but was afraid this was going to be too much for them. "Knowing that my parents loved me so much, made it that much easier to come out to them and be open with them," added Chisom. His mother's response was " I know, I've always known," says my guest.On a grander scale, writing a personal essay about being a member of the LGBTQ community and having his story published in the NY Times Modern Love Column was frighting. Possibly the whole world could read it and find out the truth, that Chisom was a member of the gay community. Chisom's essay is an endearing story of his parent's love for their son. His mother, who's name is Gift, is exceptionally open and honest and loving of her son, regardless of his sexual preference. One can only hope, that everyone struggling with coming out to their loved ones, will receive the same openness and acceptance.Chisom's message to his mother "You are a rock star. You are a gift to me. And I love you very much. Words can't describe how much I love you and how much you mean to me. Everything I do, I do it for you. You are always there for me and you always support me. You always tell me to shoot for the stars".**In February 2021, Chisom has hired to be the Deputy Editor and Culture and Technology reporter of @Livingfree_UK. https://livingfreeuk.org/"Living Free UK is a registered community interest company founded in 2018 out of the struggles of millions of LGBTIQ+ Africans who are still battling with their sexuality and gender identity, especially in countries where it is still illegal to live their truth and in some cases lose their lives while trying to find liberty and acceptance.Our main aim is to provide support and validate the lived experiences of LGBTIQ+ Africans, people seeking asylum, and refugees. As research shows, there are 72 countries where homosexuality is still a crime and even in the UK, LGBTIQ+ Africans experience immense difficultly when finding a safe space to express themselves freely and openly without fear of racism, afrophobia, or prejudice of any kind. Some are also unable to return home because of the danger that awaits them.**Now a budding journalist and recent nominee for a journalistic award- this is from Chisom's LinkedIn Acct. (March 2022)"Yesterday was the Future Awards Africa, and I was nominated for the journalism prize and was also the second youngest nominee in the awards. While I didn't win, I'm grateful for the opportunity to be seen.As a young journalist covering policies and minority groups in Nigeria and Sub-Saharan Africa, the work I do can be pretty dangerous, but getting nominated for this is a "stepping stone," as my ma put it. Also, I did receive a certificate of nomination, so yay!!Here is to more extraordinary things in 2022 and beyond because I am just getting started." https://www.telegraph.co.uk/news/worldnews/africaandindianocean/nigeria/10570304/Nigeria-passes-law-banning-homosexuality.htmlThe Act to Make Provisions for the Prohibition of Relationship Between Persons of the Same Sex, Celebration of Marriage by Them, and for Other Matters Connected Therewith, also known as the Same Sex (Prohibition) Act 2006, was a controversial draft bill that was first put before the both houses of the National Assembly of Nigeria in early 2007. Seven years later, another draft was passed into legislation by president Goodluck Jonathan as the Same Sex Marriage (Prohibition) Act 2013**Link To March 2022 NY Times Modern Love Essay: https://www.nytimes.com/2022/03/11/style/modern-love-heart-attack-gay-nigeria.html?https://managingeditor.com/chisom-peter-job-creating-content-for-communities/WEBSITE: https://chisomjob.com/ Twitter: @chisompeterjobInstagram: chisompeterjobLinkedIn:Chisom Peter Job "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
The National Urban League has released a new report highlighting both the strides and the setbacks in local and federal policy reform in the aftermath of George Floyd’s murder in 2020. NUL President and CEO Marc Morial joins “Closer Look” to discuss “George Floyd Five Years Later: Was It a Moment or a Movement?” Also, ICE is now serving administrative subpoenas to property managers to obtain records on current and former tenants. Decatur-based real estate attorney Eric Teusink shares an overview of the legal obligations of property owners receiving a subpoena and what ICE's move means for tenant privacy. See omnystudio.com/listener for privacy information.
The Real Estate Roundtable with Jackie Ruddy, Century 21 Jack Ruddy Real Estate
What is a property management company and what do they do? How much does it cost? What are the benefits? Does it make sense to hire a professional property manager to deal with finding tenants, fix problems and to collect rents? Tune into this episode of The Real Estate Roundtable to find out answers.
This week of Real Estate Realities with Justin Hermes, Justin is talking the "Pros & Cons Of Having A Realtor Or Property Manager". It may sound like Justin has lost his mind with this title, but however Justin wants everyone know what to look for and expect in a realtor or property manager.
This week of Real Estate Realities with Justin Hermes, Justin is talking the "Pros & Cons Of Having A Realtor Or Property Manager". It may sound like Justin has lost his mind with this title, but however Justin wants everyone know what to look for and expect in a realtor or property manager.
If you are still doing sales the old-fashioned way in your property management business, or selling the same way you sold 5-10 years ago, you are likely struggling to add doors right now In this episode of the #DoorGrowShow, property management growth expert Jason Hull shares his current model of sales and the sales strategies working for him right now. You'll Learn [02:26] Generating and Nurturing Leads [09:08] The Discovery Phase [14:39] Creating a Sense of Urgency [20:45] The Golden Bridge Formula Quotables “You want to be careful about the type of leads that you're getting on because it actually can limit your growth and hurt your growth.” “There's very few people searching for property management online and the biggest companies are already spending tons of money on that.” “So I want them to be clear on the problem because if they're not clear on the problem, and I'm not clear on the problem, then there's no point.” “There's always a motivator that's driven them to action.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] I've made millions and millions of dollars, right, doing sales. I've made millions of dollars and it's because I believe in what I do and I love being able to help people and being able to help people and get paid to do it almost feels like cheating, right? [00:00:15] I'm Jason Hull, the founder and CEO of DoorGrow. We are the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. [00:00:31] At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profit, simplify operations, and build and replace entire teams. We are like Bar Rescue for property managers. In fact, we have cleaned up and rebranded over 300 businesses, built websites for hundreds more than that, and we run the leading property management Mastermind with more video testimonials and reviews than any other coach or consultant in the industry. At DoorGrow, we believe that good property managers can change the world, and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:01:16] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. Alright, so what are we talking about today? [00:01:36] This is the first day in a while that I don't have a guest and I don't have Sarah to be on the show with me. So this is just me getting to talk about whatever I want to talk about. By myself. So Sarah is actually flying right now. She has a pilot's lesson. She's working on getting her pilot's license, which is just super awesome, very proud of her, and she's just a badass. [00:01:57] Anyone that knows her, like she just achieves, achieves, achieves. All right, so. What I wanted to talk about today is I just got done with a sales call and I was thinking, what should I talk about on today's podcast that would be really interesting? And I thought maybe some of you would like to know how does Jason sell? [00:02:17] How would he sell to me if I actually ended up getting on a call with him? How does sales go with Jason, like how does DoorGrow do sales? So let me tell you a bit about some of our processes. Okay? So sales includes the first three functions of business, which is lead generation, nurturing those leads, and converting those leads. [00:02:39] So let's start at the beginning and I think you're going to hopefully get some really strong value out of this. And I'll tell you how I sell, some of the things I would say. What I would ask, I'm going to give you a little bit of a quick masterclass on how does DoorGrow do sales? How do we do this? [00:02:55] Okay? All right, so let's talk about this. Very beginning, lead generation. So how are we getting leads? Well, at DoorGrow, we're getting leads from a lot of different channels, a lot of sources. We're doing everything from paid Facebook ads to I do this podcast, and some of these are more nurture tools, like this podcast is more nurture, that second stage, it kind of warms people up, gets people familiar. We're doing short form video. We're doing long form video. We're doing lots and lots of different stuff, right? YouTube... what else are we doing for lead gen? Also, I have three setters currently that they will do about a hundred dials a day, calling colder leads, leads that are in our system. [00:03:40] Maybe you will get a call from them at some point. And they will probably have maybe only about 10 conversations out of all those a hundred in a day, maybe even less because there's a lot of voicemails, a lot of people don't answer, you know, whatever, receptionist. So they'll have like maybe 10 or less conversations, and out of those, they'll usually get one appointment booked a day. [00:04:04] Those are kind of their stats. If they're doing at least that, then we don't fire them. Right? That's the idea. So we've got three setters. They're really great right now. We're about to add a fourth and we may continue to just add setters because we have a lot of people that they could be reaching out to. [00:04:19] So that's kind of the idea. So, they're just filling up my calendar right now. And in the past I've had sales teams, I've had closers, I've had people that would you know, do the calls, but right now I'm doing the sales calls, so if you know, pretty close to hearing this podcast, reach out. [00:04:36] You may actually end up talking directly with me. I talk with basically every single client that joins our program, gets to talk with me and there's some filters. So what happens is the setters do these dials, they schedule these appointments. Some of these appointments end up being with themselves, not with me. [00:04:51] The appointment is with the setter to qualify them, but if they're already qualified, and so this is the first stage is we do cold outreach. Then the next stage is qualification in sales. So the goal is for them to figure out: are these people that could maybe afford our program? There's the financial qualification. [00:05:09] Are they people that maybe do they have a property management business? Is it a type of property management business that maybe we could help? because not every vertical or every type of business may need help growing. Or do they need help with systems and most any property management business, we could help with that side. [00:05:24] So they're trying to figure out like are they qualified? Are they somebody that maybe could use us, that maybe we could help? And do they have enough revenue or just enough money set aside that they can maybe afford to do our program. Otherwise, I end up on a lot of calls with people that are broke, think our stuff's awesome, they can't afford to do anything, and they're starting a business or something like that. [00:05:46] Right. So that's qualification. If they're qualified during that initial quick call that they'll do with one of my setters. And sometimes I call that a fit call or a qualification call or whatever it might be. If they do that call and things go well, then the goal during that call is to book them on a next call. [00:06:06] If they just do that during their first cold interaction or cold call, they qualify the person and ask these questions. And then one of the qualifications that we do is we want to ask, what would lower your stress more as a business owner now? Would it be adding more doors? Another a hundred, 200 doors and more money? Or would it be getting your systems team and processes more dialed in so you felt comfortable adding more doors? What would help you out personally as a business owner. And so based on that answer, then my setters will send you a free training. [00:06:38] They'll send you an email. "I would love to send you this free training," and it helps you understand something that is about lead generation or something that's about process, the process myth. Basically we're breaking down two myths people believe at these stages, the leads myth. "I just need more leads," which you might be thinking if you need to grow and it's not accurate. You might think you need more leads, but we'll explain that and we'll send you free training. Just say, "Hey team, give me the leads training" on any of my social media. I want to see it. And if you want to see that, you can just go to doorgrow.com/leads and you should be able to get to that training and watch that. And that explains why you don't just need more leads and not all leads are equal. And you want to be careful about the type of leads that you're getting on because it actually can limit your growth and hurt your growth. And some leads are really expensive and it's not worth it, or you're losing money, et cetera. [00:07:28] Right. And I explain and break down why most marketing doesn't work, why you don't need to do SEO or pay per click or content marketing or paper lead or social media marketing or any of this kind of stuff to grow your property management business because there's very few people searching for property management online and the biggest companies are already spending tons of money on that. [00:07:47] So I break that all down in that leads training. Otherwise, if it's systems and team, and that's usually more like 200 door plus companies. If you're growing fast, maybe you hit that a little prematurely, like around 150 or something like that, or you break a hundred. But this is where you need team, hiring, systems, processes. [00:08:04] And most people when they get stuck in that stage of 200 to 400 doors, I call the second sand trap. The first sand trap is under a hundred doors. Right? You can't break that a hundred door barrier because you don't really know how to grow and you're taking on too many crappy doors and you get caught in the cycle of suck, et cetera. If you grow past, you get maybe into that 200 to 400 door range, usually then you're stuck because you've built a team around the business and not around yourself, which means you aren't supported. You are working harder the more people you add and the more doors you add. It takes more time and there's more questions and you're getting more stressed instead of less, which means you're doing it wrong. [00:08:42] And so I explain in that the process myth that everybody thinks, "I just need more processes, I just need more KPIs, I need more control, I need to squeeze more blood from the stone, and that will always keep you usually below four or 500 units. I don't see people break 500, 600 units unless they get good culture. [00:09:01] They like go through a lot of pain in figuring out hiring and we can help you collapse time on all of that significantly. Okay, so after that, we will send you one of those trainings and then usually my goal or hope is that you watch one of these trainings, you understand. It disrupts your current thinking, helps you see what the real problems and issues are, and then you make better decisions and you don't go waste a bunch of money with a bunch of marketing companies that exist out there and advertisers that are targeting property managers that people spend a lot of money on, don't get a lot of ROI on, and then come to us a year or two later saying, man, I've spent a lot of money and I haven't added lot of doors from that. Where have you gotten most of your doors? Word of mouth or other warm channels, things we focus on with clients. So you watch those trainings, you get on a call then with me, they'll get you scheduled for a call with me. And then I usually will do, it's usually an hour call, spend an hour, and I spend probably 90% of it asking questions. The last call I was on the. This lady said she had been you know, following me for like six years. I'm like, okay, why now? And so I go through a series of asking questions. [00:10:13] There's the beginning is like, you know, first I go through kind of connecting with them. I want to figure out what their current problem is. Why were they willing to get on a call? What's happened? I want to then figure out their current situation. What are you currently doing about whatever this problem is? Like about growth or adding doors, you know, in this particular case, she said, nothing. [00:10:32] I haven't really focused on this. I've just been getting business these other ways. So I understand the situation. How's your business set up? Sometimes people have a bad split with a broker. Like I'm always digging in. I want to understand their whole business, how it's set up so that I can figure out if I can help them because I see a lot of different problems. So I'm pretty aware of a lot of problems that are pretty common with startups. I'm pretty clear on a lot of problems at all the various stages in property management. You know, first sand trap, second sand trap, and all the other little milestones of transition in between those and everything else. [00:11:04] So. I want to figure out what their current situation is. Where are they? Can I maybe help them? And so then I need to get them aware of their own problems. So I ask questions to help them become aware of their problem. You know? Do you like your current process or what you're doing now? Sounds like things going pretty well. [00:11:20] Is there anything you would maybe change? Or maybe in the results you're getting or how you could, or what do you mean by this? How long has this been a problem? What's causing this problem? What impact is this having? Right? So I get into all these questions. And then the next stage I usually get into what sort of ideal future? So now they're clear on the problem. I've helped them, maybe even I'll reflect back emotionally. Like it sounds like this is really stressful, or it sounds like this is affecting your marriage negatively, or it sounds like whatever. So I reflect back emotion. So I want them to be clear on the problem because if they're not clear on the problem, and I'm not clear on the problem, then there's no point. Right? I can't help them. But I need them to be clear on the problem, so I ask questions to help them get clarity on that. Then I'll ask questions to figure out what do they want? What's the ideal outcome? [00:12:05] What's the ideal solution? If we were to work together for a year, where would they be hopefully? Like what do they want? And so I want to see if I can help them get out of the pain they're in now, and if they're aware of it, and then I want them to become aware of their desire or their goal, some positive future state that I can maybe help them get to. [00:12:24] And then I want to figure out, get into commitment and urgency. So I want to figure out why are you reaching out now? If you've known about this for a while or why now, is this a priority? Sounds like you've had the business for many years. There's always a motivator that's driven them to action. So I want them to be conscious of why it matters to do this now, because that creates a sense of urgency. [00:12:46] I found for a while when I wasn't doing this that I'd talk to people and they would love what we have, and they're like, this sounds amazing, and it would really help me grow, but they didn't connect in their brain why it needed to happen now, and they weren't aware of their pain and they weren't aware of what they wanted, and so there was no urgency. [00:13:03] They're like, yeah, maybe I'll do that in a few months. Or someday. And so I was like, but this is so like helpful and you really need this. But they didn't see it. And I assumed everyone understood their problem. Everybody understood their positive future they wanted. because I usually have pretty strong clarity around this stuff, but most people don't. [00:13:20] So I'm going to ask you, and I'm going to help you get clear. I'm not really trying to sell you, I'm trying to help you figure out what you want and then see if maybe you want what I can maybe help you with. So I get them clear on their ideal outcomes and solution, and I create this positive alternate future with them. [00:13:40] Then I go back to commitment urgency. Why now? You don't have to do this now, so why not put it off? And then they'll tell me they find a reason why it matters to do it now. Well, it's like, what's the main reason for doing this now? Like, you've been aware of us for a long time, six years, you know, or you've been listening to my podcast for a year. [00:13:59] Why now are you doing this? And when I ask why now? It's a powerful sales question. I get some crazy answers. I had one client say, "my fiance passed away a month ago. He would want me to do this," right? Or I've had somebody say, "I have cancer and I need to get this business ready so my wife can take over it because I'm not going to be around much longer." I mean, serious stuff comes out that I never would've known. And I'm like, what's motivating you to do this now? Why does this matter now? And if I'm aware of that, then I can be even more empathetic. I can, you know, understand where they're coming from. And once I get clear on that, then I want to get into consequence. [00:14:39] We've already built up positive alternate reality. Right? Now I want to get into the negative current path they're on, like what's the consequence? Because the consequence is going to be that they don't get this positive future that they're hoping for, right? If they just keep doing this on their own, they'll have more of what they've had in the past. [00:14:58] So usually I get into questions like, what happens if you don't achieve this goal? You said you wanted to achieve X in the next 12 months. What happens if you don't make that? Or what happens if this continues? You don't end up working with us or any other coach or anyone else. And it just continues. [00:15:14] Because if they're not willing to explore failure or a negative future, they're not going to be motivated to take action now. I asked one gentleman this on a sales call after going through all of this, he was really stressed, but he didn't see it. He probably would've continued doing it forever. [00:15:29] You know, he was really stressed and I said, well, after getting clear on his stress and all this, I said, how much longer do you think you could deal with this? He's like, honestly, now that I'm thinking about it, I think I can handle another 30 days and then I'm going to just quit this business and I'm out. [00:15:45] I was like, whoa, that's, that sounds really serious. He's like, yeah, I'm just burnt out. And when you help people get clarity, they can't tolerate it anymore. They're like, I'm done. I don't want this anymore. I want out now. I want to solve this now. Right? Amazon now, give me Amazon things right now, like people get impatient when they recognize there is an alternate, there is a path, there is something else, or they're clear, oh, I am dealing with a problem. [00:16:08] I've just been so comfortable in it. It's kind of like that frog in the water that's warming up a little bit, but you could boil the frog and it won't jump out because it just gets so comfortable that eventually it's cooked, right? You've been in your business so long, you don't even maybe see it until somebody asks you or creates contrast. [00:16:24] Says, well, where are you at now? Where will you be in the future positively if you get help? And where will you be negatively in the future? So this is where we get into the consequence, and then once they're clear on that, then I get into the presentation. Right? And so this is like 90% of the call. The last call I was on like the majority of the whole hour with like maybe the last 13 minutes or something, I got into what some would call the pitch, right? The presentation. I'm like, well, based on what you've told me so far and what challenges that you're having, what we're doing might be a good fit for you. And here's how our program works. Here's what it costs. I usually go over pricing first. [00:17:03] I don't hold that out. I don't try and keep the price a secret. And so let me give you all the value first and then spring the price on you and hope you like it. I'm like, here's what we cost. Here's the pricing, we've got these levels. I think this would make the most sense. This level would make the most sense for you. [00:17:18] Here's what it costs. And based on what you've told me you know, how you're dealing with this particular issue you had mentioned this problem that's stressing you out. Well, we would do this thing and this would be relevant. And so I usually pick three things. And the other thing that I will do is before I go into pricing or anything, I just throw the tug of war rope. This is not a competition where I'm trying to get something from them and they're trying to not do the sale and do the deal with me. Like most salespeople think it's like an adversarial, I got to manipulate them. I throw them the entire tug of war rope. I'm like, here's everything. [00:17:53] And the way I do that is like we use offer documents. So I give them an offer document that has all the details of our program, it has everything. It has a video explaining the offer doc at the top. It has a commercial talking about the benefits of video on that. It has a list of all of the problems that people are dealing with related to this, so it really stings and connects with their problem. It then talks about all the benefits and it lists out all the benefits of people doing that particular level of our program, which usually is exactly what they're hoping for. [00:18:26] Then it gets into our DoorGrow code roadmap and our testimonial videos. It has a link to that. We have more than any other coach or consultant in the industry. And then it has our DoorGrow code roadmap I mentioned, which shows the path and shows where they're at. And it shows, it's like a magic cold read where they can see where their problems are now and what they're dealing with at the door level and revenue level they're at. [00:18:47] And so we have that DoorGrow code roadmap. Then it has a list of everything included in the program. Here's what you get. Three weekly group coaching calls, one related to our rapid revamp where we rebrand, do your website, clean up your business, change your pricing, optimize, put you into a three tier hybrid pricing model. [00:19:04] Like we just, we clean up the whole business, like bar rescue for property managers, right? And then it goes into how we do a call and you get a website and like all the stuff that we do. Our jumpstart session where you meet with us in person at the beginning all of that. I usually start though by saying, here's the offer document, scroll to the bottom where it says investment, and this is where it has the pricing. [00:19:27] And let me go over that real quick with you. So I go over that first, then I go through the offer document and I say, and it lists everything included in the program. There's a lot. Let me make this really simple. because anything other than what you need is a distraction. You don't need everything, especially not right now. [00:19:45] Let's keep it simple on three things. And I focus on the three things that I think they need most to move the needle and solve whatever current challenge they're dealing with. Whether it's getting more business, more leads or getting their systems or team or doing some hiring or whatever, depending on the offer doc, depending on the challenge. [00:20:04] So I go over three things. I'm like, these are the three things. Does that sound like what you're looking for? And do you think that might help? Right? So this is where I'm getting commitment. Does everything make sense? Do you feel like this could help you get from point A to point B where you're wanting to go? And they're like, yeah, this sounds great. [00:20:22] If they say, well, I think so. I say, cool, what would make you a hundred percent? Like what? What do you need? What else do you need? Or what questions do you have? And so then they might bring up some objections. They might bring up some objections or some challenges. But usually at this point, because I've done all of this, there's very few objections. [00:20:42] There's almost nothing. because the main objection is trust. One of the things that I try to do, by the way, that I teach clients to do during the sales process is what I call the Golden Bridge Formula. I explain to them why I do what I do. So my Golden Bridge formula is my personal why. I connect it to my business why. I connect that then to their why. And there's a little more detail to it than that. But in interest of time, I'm helping them understand my motive. And my motive isn't just to get their money. That's the default assumption in sales. I let them know there's a lot of ways I can make money a lot faster off property managers just selling them what they think they need, but instead. [00:21:21] I really want to help people, and my motive is the reason I have DoorGrow. The reason I exist and live my life is I want to inspire others to love true principles. That's my personal why statement, and what that means is I love figuring out what works, sharing it with others. I would do that for free, for fun. [00:21:38] I'm sharing with all of you for free for fun right now because I love doing this and I've made, you know, millions and millions of dollars, right, doing sales. I've made millions of dollars and it's because I believe in what I do and I love being able to help people and being able to help people and get paid to do it almost feels like cheating, right? [00:21:59] Like, I get to benefit people and love what I get to do, and they pay me for that? But that's the way business should always work, right? So I love getting to do what I get to do and our why statement of DoorGrow is to transform property management business owners and their businesses. And so we legitimately, everyone on my team, we believe in helping our clients. [00:22:18] We want to see them win and succeed. Like you don't see it behind the scenes, but we are celebrating. A client sends us like a telegram message saying their wins. Then we're like, yay, look at this. And we share it with each other and we're like, yay, we love that. And we're like, cool. Get a testimony video from that person. [00:22:33] Like, we, your wins are our wins. We want you to win. Our interests are in alignment. This is our why at DoorGrow. And so DoorGrow basically is this golden bridge. That allows you, as a client of ours to get what you want and allows me as a business owner and my team members that love the role that they're in to get what they want out of life. [00:22:53] So there's strong alignment for desires. It's a win-win, win for everybody and that you can trust. That's motive. And so we teach our clients to do that as well. So at some point, I usually share that. You'll see me share it in the leads training. You'll see it shared in our process, myth training and all the other trainings that we have. [00:23:11] Every webinar I do, every podcast I go on, I am relating my Golden Bridge formula typically. And so, that's basically it. There won't be very many objections at that point. They're like, yes, this could help me, but I'll deal with whatever objections there are. And then I say, cool. What do you think the next steps might be? Are you ready to get going on this now? Would that be appropriate? And then I send them a quote with a payment agreement. They sign that. That authorizes payment, then they make the payment, initiate that it. Takes a few days to go through, which is why we do a payment agreement. [00:23:46] There's no contract, no term limit. We don't make people stay for a year or commit to a year. We like clients that want to work with us forever, and our goal is to help support you through every stage of growth forever. But we do not force clients to stay with us. [00:24:00] We make money If you are making money. We want it to be a win-win, and so we have people sign to authorize a payment agreement, get them started, and then we get them right away into DoorGrow Academy. And then we have an amazing onboarding process. We have them come out and hang out with us for a day in Austin doing what we call jumpstart session. [00:24:18] Go deep in their business and usually, if they have enough doors, it's easy, we can optimize or add a maybe sometimes $10 a unit or reduce expenses by a handful of dollars per unit. And we can usually pay for the program on a monthly basis residually. It's already paid for. So we work that magic from the beginning. [00:24:38] So that's basically our sales process. And if they don't sign the agreement right away or they're not ready during that call and they're like, I got to get funds together, then my setters will work that deal. because they set it up, they're responsible to help me move that deal forward and they get a piece of that sales commission. [00:24:59] We'll pay them. So they're incentivized. So they're following up and doing the follow up and getting them on another follow up call with me to deal with things or meet with their spouse or their business partner or whatever it takes to move, help them feel safe, comfortable, and move the deal forward. [00:25:12] Maybe give them trainings to watch so they know what we're all about or how we do what we do and stuff like that. So, and that's it. And we just move them forward. So that's our current process for doing what we do. We basically do coaching calls. That's really what I'm doing is I'm just asking a lot of questions to help them get clarity, which is what coaching is. [00:25:32] And they get to experience that we care. They get to experience empathy. They get to experience clarity. We give them trainings so they get to experience some education, some learning, which poisons the well against most alternatives and most of our competitors' strategies that they're trying to sell. [00:25:48] Because our stuff's better. And that's basically what we do. So hopefully you learn something valuable from this that you can apply to your process for sales. And if you really want to learn to get great at selling, I have training material on all of these things. We have training material on how to identify your golden bridge, how to get clarity on your personal why, how to create the right pitch. [00:26:12] I talk about my four phases of selling. I talk about the different stages of questions to take them through during that pitch stage and like all of this stuff in detail and we have pricing secrets and branding secrets and website secrets and all these different training material in DoorGrow Academy. [00:26:30] And so if you found this helpful or interesting and would like to just really get your business growing and are tired of doing it all on your own. Reach out to us at doorgrow.com. So if you felt stuck stagnant, you want to take your business to the next level, that's reach out to us. [00:26:49] Also, you can join our free Facebook community. It's just for property management business owners. Everybody helps each other out in there. You know, so it's an easy place to ask questions and feel supported. It's just for business owners. We reject 60, 70% of the applicants that try to join. You have to be a property management business owner or starting one. [00:27:07] And that's at doorgrowclub.com. And if you found this even a little bit helpful, don't forget to subscribe. Leave us a review. Make my day. I'd appreciate it. Reciprocate. Like give something back and we would love that. Thank you so much. And until next time remember, the slowest path to growth is to do it alone, so let's grow together. [00:27:30] Bye everyone.
Most property-management owners focus on adding new doors, or, they're just concerned with reputation management and they don't feel like they need to grow their business. But, they ignore the cause of lost revenue and lower customer lifetime values: annual churn that quietly erodes 20–25 % of portfolios. You probably don't realize just how big your […] The post Maximize Property Management Revenue Part 2: Churn, Lifetime Value, and Legislation appeared first on Fourandhalf Marketing Agency for Property Managers.
Many landlords choose property managers based on one question: What are your fees? But is saving two cups of coffee a week worth risking tens of thousands in damages and lost rent? In today's Wealth Coffee Chats Property Management Edition, Cashloss dives into the most common and costly mistake landlords make when appointing a low-fee agent. Learn what detailed questions to ask, what red flags to look for, and how to assess real value—not just price—when it comes to protecting your property investment.
⭐️ Retrouvez toutes les liens ici : https://bit.ly/la-conciergerieL'intelligence artificielle n'est pas un gadget, c'est une révolution silencieuse… surtout dans la location courte durée. Dans cet épisode, on plonge avec Bassel Abedi dans les coulisses de son activité et on explore comment l'IA va bousculer nos façons de gérer, rentabiliser et automatiser nos biens.
Sadiqa, my guest's mother, was fifteen years old when she became a mother for the first time as part of an arranged marriage in Baghdad, Iraq in 1955. She was a wonderful mother but Sairan thought a bit too cautious which is very common for a teenager to think. Having a more conservative husband, Sadiqa loved all of her children equally and would often do anything for them. She was more lenient that her husband. My guest was one of seven children, safely nestled in the middle of the large group of children.With no formal education, she never did any professional training, she was beautiful, had a wonderful sense of humor and did everything for her children as her husband travelled frequently for business. In Sairan's mind, her mother "had seven PHD's because she raised seven wonderful children, each one unique.Unfortunately, Sadiqua died unexpectedly at fifty-eight years old and Sairan wasn't able to introduce her first child to her mother in person.Sairan is a Business Strategist and Engineer but she also is helping people unpack their hidden gem. Often, we think we are happy-working, taking care of the family, seeing friends, etc. But, Sairan, who was born in Bagdad and now an Iraqi American citizen, learned many life lessons at 26 years old when she came to the United States with her big American dreams. Today, she's a mom, entrepreneur and very successful engineer, but she's come to appreciate the belif of making and impact in the workd and that obstacles can be overcome. "Voices of Truth" is a compilation of engaging speakers sharing their stories of impact. Sairan is on the the contributing authors.As one can expect, being so far away from family, at such a young age, had it's challenges and heartbreak. And it was such an honor to hear Sairan share stories of her mother. Unfortunately, things didn't work out as planned back in 2002 but I'm grateful that Sairan felt comfortable opening up to me.My guest has launched another career where she's helping middle aged women and men take their next steps in life to figure out who they are, what they want to do with their lives and what kind of impact they want to have on the world.I received wonderful emails from Sairan including these wonderful tidbits about her mother. She wrote "my relationship with my mother has been both foundational and transformative. She was a woman of quiet strength and resilience, and while our bond wasn't always expressed through words, her actions taught me the value of perseverance, integrity, and grace under pressure. She laid the groundwork for the woman I've become—both as an engineer and a business strategist—by modeling the power of showing up fully, even when the odds are stacked against you.I was drawn to your podcast because I believe these stories matter. The influence of our mothers or female role models often shapes our identity in powerful, often subtle, ways. I wanted to share insights on how that influence—especially in midlife—can become a springboard for reinvention. For many women, midlife feels like a cross roads. But with the right mindset, it can be a launch pad. That's a message I hope will inspire your audience to reflect on their own journeys and the women who helped shape them."There are many wonderful stories that Sairan shared with me. I hope you enjoy this episode. And take a part of Saduqa with you where ever you go. SOCIAL MEDIA:LINKEDIN: Sairan Aqrawi, M.Sc.INSTAGRAM: sairanaqrawiEngineering Innovator | Leadership Strategist | Transformational Team Lead | Communication Specialist | Team Performance ExpertWashington Metropolitan Area Transit Authority (WMATA)The George Washington University - School of Engineering & Applied ScienceWashington DC-Baltimore Area Contact infoLet's Set Up a Meeting T AN IMPACT IN THE WORLD / AND THAT “OBSTACLES CAN BE OVERCOME”. "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
⭐️ Retrouvez toutes les infos ici : https://bit.ly/la-conciergerie
Shayna is the founder of "Austin Therapy For Girls" in Austin, TX. She lives next door to her mother Kappie. My guests talk about their similarities and differences through out our conversation. And they both are very keen on helping young ladies figure out/work around all of life's stressors, especially beginning with the tween and teen years. "Pink Chaos-Navigating the Mother-Daughter Relationship with your Tween" is Shayna's book which helps mothers and daughters navigate the tween years. Shayna felt that tween girls need as much help and support as teens, but weren't getting the acknowledgement that they deserved. Tween age range is between 9-12 years of age.Both women agree that they have a special connection, unlike most mother/daughter relationships because " concern for other people connect us in a way that is different from a lot of mother's and daughters," says Kappie. "This is a value that we are sharing" continues Shayna- "always taking care of people."During her teen years, Shayna was wildly influenced by Madonna and her music. It was boldly reflected in the way she dressed and expressed herself which Kappie was happy that her daughter was expressing her self creativity.Shayna and her sister were "latch-key" kids because their mom was working full time. They kept themselves preoccupied with arts and craft projects such as Shrinky Dinks and more. When I asked Shayna if she felt her mom had any superpowers she said, "she loved and took care of all of her students, her daughters, worked long hours and still had dinner on the table almost every night." "An education is something no one can take away from you," is what Kappie's mom reinforced throughout Kappie's childhood. Kappie was getting the message very early on in life about the significance of independence, be your own person, make your own way and don't necessarily be dependent on anyone else."In Shayna's book and her practice, she offers a wealth of information that can be worked on at home between moms and daughters. It begins with the correct means of communication, doing things together that both have in common, getting to know what your daughter is truly interested, including getting to see what your daughter's algorithm on her phone is if you don't know already.One statistic that I was shocked to hear is that girls confidence plummets by age of 9! If you go to Shayna's website "PINKCHAOS.COM" you can take a short quiz to find out which on-screen mother daughter duo you are.In her book, Shayna talks about how you can teach your daughter the importance of self love, embracing self love-encourage her to speak to herself with kindness and compassion and lots more.Some topics/issues that Shayna can help parents/girls with include building resilience, effective communication, promoting self worth, supporting friendships, navigating girl world, emotional regulation calming the chaos and embracing individuality.SHAYNA BARKSDALE'S SOCIAL MEDIA:FACEBOOK: @AustinTherapyforGirls INSTAGRAM: @AustinTherapyforGirls WEBSITE: austintherapyforgirls.com and/or Pinkchaos.com "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
Behind every growth focused property management business is someone working tirelessly to build trust, generate leads, and convert prospects into long term clients.Growing your rent roll isn't about one secret trick. It's about showing up on the phones, in the follow ups, and with a message that speaks to the pain points property investors are feeling right now. Whether you're a property manager who's wearing all the hats or a full time BDM looking to sharpen your process this episode is packed with insights and practical tools that can help you grow your rent roll with confidence.I chat with Natasha Angelski who is the Team Leader of Business Development at Property Management Partners, supporting clients across Australia with expert guidance and service. With over 15 years in real estate, Natasha is known for growing rent rolls organically, building strong client relationships, and mentoring high-performing teams. Her experience spans residential, commercial, and rural property management, and she brings a practical, results driven approach to every aspect of her work.Natasha shares what it's like to go from managing properties to growing the business where success comes from good communication, regular follow up, and knowing the agency inside out.“ Every business has a different style, so it's very important to speak to the director, speak to the team, understand their style, and understand what they have to offer. You need to know their fees, what kind of promotions there are to offer - understanding the business is key.” -Natasha AngeleskiWe explore:The biggest challenges and wins Natasha faced moving from Property Manager to BDMHow Natasha builds trust with leads across different states and marketsWhy research and understanding your agency's value is key to conversionsThe truth about cold calling and how to make it work without sounding salesyTips for staying consistent with follow ups and building long term trustCreative ways to add value during the nurture phaseWhy offers and timing matter during conversionHow to use existing client data to find hidden leadsTools to help you write cold call scripts and value propositions in minutesKylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Sensor Global: https://sensorinsure.com/ https://sensorglobal.com/ HD&U Sales Bundle:
Welcome back to The Property Management Show! Today kicks off a special three-part discussion on fee-maxing with Todd Ortscheid. In Part One of this important conversation, we will take a look at what responsible fee-maxing looks like, how it can double your revenue, improve your services, and ultimately increase customer lifetime value. When done right, […] The post Maximize Property Management Revenue Part 1: The Truth Behind Fee-Maxing appeared first on Fourandhalf Marketing Agency for Property Managers.
In this episode of the VRMA Arrival podcast, David Stephens, lead data scientist at TravelNet Solutions, cuts through the AI hype to share what short-term rental operators really need to know. From guest messaging and marketing to revenue management and sentiment analysis, Stephens explains where AI adds true value and where it still needs a human touch. He also offers key questions to ask before adopting any AI tool and compares cutting-edge “thinking” models to today's more common AI applications.
Global Investors: Foreign Investing In US Real Estate with Charles Carillo
Should you manage your rental property yourself or hire a property manager? In this episode of Strategy Saturday, Charles Carillo shares key insights from his 6 years of self-management experience and explains when it's time to delegate property operations. Discover the pros and cons of each approach, the true cost of control, and a third “hybrid model” that gives you the best of both worlds. You'll learn: • What property managers actually do—and what they charge • How to evaluate if self-management is right for you • The biggest mistakes new landlords make • How to set up systems if you manage rentals remotely • Tips for outsourcing CapEx, maintenance, and tenant communications Whether you're just starting your real estate journey or scaling into multiple markets, this episode will help you align your property management strategy with your business goals and personal freedom.
8 Elite Rental Management Strategies. Critical Steps To Increase Your Passive Income
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Nathan Derksen shares his journey in real estate, detailing his transition from a paramedic to a successful entrepreneur managing various real estate verticals. He discusses the impact of COVID-19 on his business, his passion for property management, and the creative solutions he employs to navigate challenges in the industry. Nathan emphasizes the importance of understanding knowledge in business growth and reflects on lessons learned throughout his journey. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Today's episode is a must-listen for Property Managers! We're joined by Benjamin Serven from Blacksheep Global, a company that specializes in helping PMs understand, implement, and scale the many software solutions available in our industry. From LeadSimple to Aptly, Appfolio, RentVine, and more — we're answering the most frequently asked questions to help you make smart tech decisions and streamline your systems. It's packed with insights, pro tips, and clarity on tools you're already using (or thinking about using). Don't miss it! Want more from Benjamin? Book a free consultation at blacksheepglobal.net and get 1:1 insight on streamlining your property management processes.
How To Make Maintenance a Strength of your PM Business (or outsource it) In this episode, we're thrilled to welcome Tom Van Waelem and Diego Alatorre from Cavalry Works!T heir innovative maintenance solution lets Property Managers completely outsource maintenance and improve outcomes for home owners —at no cost to them. In our conversation, we dive into: • Streamlining Make Readies for efficiency • Weighing the pros and cons of an internal Maintenance Department—and when unit count might call for a change • Positioning your team so tenants are singing your praises after every maintenance call • Leveraging documentation to reduce liability and boost results • Identifying the Top 5 KPIs for your maintenance department
Gwenda, short for Gwendoline, convinced her father to let her go into the circus as long as she got an official job or "booking." She did not want to get a traditional job such as working in the postal service, as her father had dreamed she'd do.Gwenda and her mother were very very close but unfortunately her mother died way too early.In spite of her parents, Gwenda became a Catholic. She fell in love with Stephen's father who was Italian and catholic.Well he had already abandoned the Catholic church by the time they met, but she was certain she could convince this enthusiastic atheist to come back to the church. And she was a success on both fronts. Stephen did not enjoy his experience being raised in the Catholic church and schools. As a young boy Stephen struggles with anxiety, stealing from local vendors, fights and more. Gwenda was a storyteller and that's one of manny gifts she gave to Stephen. Years later when Stephen was teaching Mindfulness lessons she came to some of his teachings.Stephen left home in order to find himself. This journey had experiences of exploring Catholicism, Marxism, drugs, Buddhism, Mindfulness, compassion and more.Years later while raising her children, Gwenda used the expression "never mind" when Stephen would come to her hurt or upset. She was say "never mind" and offer a smile and have them move on. Stephen was looking for more than that from his mother.My guest trained as a Buddhist Monk in the Tibetan tradition for eight years. To this day he still uses and teaches his practice and he enjoys applying his practice to real life situations and can help others without them knowing it's a Buddhist technique. I was looking for something but more importantly I was leaving behind stuff, everything," Stephen explains. Stephen asked his mother years later, why she hadn't protected him more from his father when he was younger . "She was angry at me for asking that, she was angry at herself. She thought she'd done what she could. She was protecting herself as well."After reading Stephan's first draft of his book, "The Novice, Why I Became a Buddhist Monk", Gwenda said "Don't you think it would have been nice if we'd listened to you a little more when you were young?" Stephen got very emotional. Their relationship changed so much for the better after that. She was acknowledging that they could have done more. That was what I wanted to hear.Gwenda had a big heart. Bio:Stephen has a fascinating story that could offer a unique perspective. His journey, shaped by both his mother and his unconventional upbringing, has deeply influenced his life and work. Growing up in a challenging environment, Stephen learned lessons from his family and from overcoming obstacles, which he now shares through his coaching and mindfulness framework. His story isn't just about overcoming adversity but also about the lessons learned along the way, including how his relationship with his family, especially his mother, shaped his journey to becoming a Buddhist monk and later a TEDx speaker.I believe his experiences of both struggling with and learning from his upbringing would provide a heartfelt and insightful conversation for your listeners, touching on themes of resilience, personal growth, and how those early life lessons shaped the person he is today.BOOKS:The Novice-Why I Became a Buddhist Monk, Why I Quit & What I Learned By Stephen SchettiniIt Begins Silence-the art of mindful reflection-Al Practical Guide to Meditation based on the teachings of theHistorical Buddha By Stephen Schettini Instagram:https://www.instagram.com/the.innermonk/Facebook:https://www.facebook.com/stephen.schettini.3/LinkedIn:www.linkedin.com/in/schettiniYouTube:https://www.youtube.com/@theinnermonkX: Stephen SchettiniWEBSITE: THEINNERMONK.COM (https://schettini.com/) "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
Data shows an increase in the number of days rental properties stand empty before being tenanted - for some regions, it's up to 35 days on average. So, in a country where it used to be a nightmare to get a rental, who has to try harder? Mike Atkinson from Aspire Property Management joins Tim Beveridge on The Weekend Collective. LISTEN ABOVESee omnystudio.com/listener for privacy information.
Tim and Lisa share updates from their recent adventures -- Tim on his bike from Pittsburgh to DC, and Lisa with her paragliding in France! Plus they talk about the global state of speculative possibilities (i.e. none of us have a clue what's coming down the road!). How does this impact our RE investing. Talking with people like Property Managers who are local in their markets and also local bankers is a great strategy to understand the realities of markets. Remember that RE is LOCAL! We have to stay in touch with those who know the realities of the local market. Also, it's really never too late to get started in real estate even though it certainly can feel like you've missed the boat. Listen in if you want to be encouraged to get started or just keep on keeping on!Connect with us:Schedule a call with TimSchedule a call with LisaSchedule a call with JeanLearn more at thereiconcierge.com
The details of the 2022 Ukraine/Russia conflict change minute by minute and hour by hour. What's difficult for my guest and her 80 year old mother, Mariyka, to understand is how shocking this event is. Here we are in the 21st century, and Ukraine is under attack. Certainly not plausible, but clearly possible. What makes this all the more difficult is the fact that Anya and her mom have many relatives still in the Ukraine today. They've set up group chats on their phones to make sure that they can all stay in touch with updates regarding their safety and where-a-bouts.The rich Ukrainian culture has played a significant role in my guest's life. She attended the Ukrainian Cultural Center of NJ in Whippany, as a child growing up. She and her sibling, studied the language, traditions, history, etc. Anya also raised her own children with the same ideation that their Ukrainian culture was very important and they too had to learn and understand the significance of these traditions. In 1949, Mariyka's family was sponsored by a German family and they were able to move to the US. However, they moved to Wisconsin. They often felt isolated. There was no family close by, yet they held on to their values, language and traditions. It was vital that they remember all that they had been through and because of their beliefs and strength they survived.On the contrary, Anya's father, as a child moved directly to the lower east side of Manhattan with his family and were immersed in a rich Ukrainian culture 24/7. They had full support from their neighbors and community which helped them overcome their longing for their homeland.The same patriotism still exists today as it did long ago, when both mom and dad arrived in the United States and held utmost respect and longing for Ukraine. That's why Anya says of her relatives still in Ukraine today, "they are scared but there is not a single doubt in their minds that they need to stay. They love their country and they will fight to defend it." They large family photo is from a 2011 trip to Ukraine with her mother and children to visit part of their immediate family still living there.After working decades in Corporate America, at JP Morgan, Anya now works at a benchmarking organization helping businesses grow at The Learning Forum. Currently, she is on the Board of Directors for the Ukrainian Cultural Center as well as fulfilling her role as Administrative Director at the School of Ukrainian Studies.The Ukrainian American Cultural Center just outside Morristown, NJ (https://uaccnj.org/)is accepting donations for their humanitarian drive to send much needed supplies to Ukraine. You can find the full list of goods, including nonperishable food, clothing, blankets, warm clothing, etc at the link above. Anya ended this episode with a phrase that Ukrainian's are repeatedly using "Glory to Ukraine. Glory to the heroes."Thank you for listening and thank you for contributing to aid the Ukrainians. "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
JC Grounds Management's Jon Crandall, CSP, discusses the importance of educating property managers on snow removal. He also shares his new book, which he wrote to help the industry with that outreach.
The rapid evolution of artificial intelligence is reshaping industries worldwide, and property management is no exception. Expert property manager Cleo Whithear takes us through the practical realities of implementing AI tools like ChatGPT in a bustling Northern Beaches real estate agency.Far from the dystopian future where Tesla robots malfunction beside human colleagues, today's AI implementation is focused on eliminating the administrative burdens that have traditionally bogged down property managers. Cleo shares how she leverages these tools to tackle tasks she's always disliked – analyzing complex strata notices to extract critical financial information for landlords, reconciling tenant ledgers to pinpoint exactly when payment issues began, and handling routine communications with enhanced efficiency.What stands out in this candid conversation is the balance between technological adoption and maintaining the human elements that make property management work. While AI excels at processing data and generating reports, emergency situations and relationship-building remain firmly in the human domain. For property owners, this evolution means their property managers can focus more on maximizing investment returns rather than drowning in paperwork. The future of property management isn't about replacement – it's about enhancement.Whether you're a property investor curious about how technology might impact your investment management, a property manager looking to streamline operations, or simply interested in the practical applications of AI in traditional industries, this episode offers valuable insights into the changing landscape. Subscribe to our podcast for more forward-thinking conversations about real estate and property management in Australia.
KSN attorney Jessica Ryan discusses how Illinois landlords and rental property managers should handle tenant abandonment. This episode will cover what constitutes abandonment under Illinois law, the legal steps landlords must take before entering or re-renting a unit, handling abandoned property, avoiding liability, and how abandonment interacts with notices and other landlord responsibilities. Jessica will also touch on relevant legal updates and best practices to stay compliant with federal, state, and local regulations. (57 mins.) Since 1983, KSN has been a legal resource for condominium, homeowner, and townhome associations. Additionally, we represent clients in real estate transactions, collections, landlord/tenant issues, and property tax appeals. We represent thousands of clients and community associations throughout the US with offices in several states including Florida, Illinois, Indiana, and Wisconsin. Legal questions? Visit www.ksnlaw.com.
Jason Griffith is the Co-Founder and Co-CEO of Synco, a centralized messaging platform designed to streamline communication for property management teams like LeFrak and Kaled Management. Synco addresses the challenges of fragmented communication channels by providing a real-time, collaborative environment that enhances operational efficiency across office staff, on-site teams, and external vendors. Prior founding Synco, Jason co-founded SiteCompli, a compliance automation platform utilized across over 1 million residential units and 70% of Class A office properties in New York City. SiteCompli became part of Inhabit, a collective of property management software companies backed by Insight Venture Partners and Goldman Sachs.(01:35) – Jason's Journey from SiteComply to Synco(04:48) – The chaos of property management communication(07:25) – Centralization & adoption challenges(10:24) – Integration & real-world use cases(23:59) – Feature: CREtech: Join CREtech New York 2025 on Oct 21-22 for the largest Real Estate meetings program. Qualified Real Estate pros get free full event pass plus up to $800 in travel and hotel costs. See if you qualify and apply by emailing tangentcommunity@gmail.com.(24:56) – Business model & growth(27:08) – ROI & future communication trends(31:14) – Venture scale business & exit strategies(34:22) – Zach & Jason origin story(37:16) – Advise for entrepreneurs & creative marketing (39:42) – Collaboration Superpower: Bob Faith (Greystar CEO), Stewart Butterfield (Slack Co-founder) & Jeff Bezos
In this episode, I pull back the curtain on what it's really like to deal with the city. From Kafkaesque by-laws to rental board delays and double standards that leave both tenants and landlords stranded, we dive into the maddening contradictions baked into modern housing policy. I share stories from the trenches—inspections that go nowhere, policies that help no one, and why the system seems rigged for dysfunction. If you've ever felt like common sense has left the building, this one's for you.Terrie Schauer's LinkedIn: https://www.linkedin.com/in/terrieschauer/ Terrie Schauer's Instagram: https://www.instagram.com/terrieschauer/ Check out all the other MPI Podcast Network Shows: https://masterpassiveincome.com/network
In this episode, Tony Cline, Chief Success Officer at ONYX, talks through the difference between bravery and courage, why courage is so essential for property managers in today's fast-changing environment, and how you can build courage as a leader while getting your team onboard with change. Whether you're just getting your company off the ground or managing hundreds of doors, this episode contains plenty of insights for you.
Randee and her mom are very close. They have a wonderful relationship and Randee says "she's my best cheerleader." A lot of that has to do with the honesty and open communication that they had from the very beginning-"adoption was normal, not a stigma, not a tragedy." Also, Randee learned at a young age that just because you are blood related doesn't guarantee you a loving relationship.Lois was definitely a role model to Randee. But Randee also feels that she learned from things that Lois did and didn't t do and then would form her own opinions. Randee had the luxury of knowing that her mom "always had my back.".Unfortunately, growing up in the 70's, Randee's parents divorced and her mom went to work. She was able to get contract work, writing and editing government contracts. It was a stressful time for Lois, but she made the best of it. For example, her office didn't have a window, so she decided to put a picture of a window up on the wall. That made it feel so much better."The Only Songs We're Singing," was released April 2025 and "Leave No Trace" will be released August 2025.In “The Only Song Worth Singing”, the power of friendship is one of the major themes blended with myth and the power of music. Imagine Irish folklore combined with mysticism – makes for a magical read.She's also written Amazon Bestseller, Tune in Tomorrow and co-wrote the popular, The Law & Order: SVU Unofficial Companion and co-edited, Across the Universe: Tales of Alternative Beatles.Randee Dawn's Bio:Randee Dawn is a Brooklyn-based author and journalist focusing on speculative fiction across the categories (science-fiction, fantasy and horror) at night, while writing entertainment and lifestyle stories during the day for publications including Today.com, NBCNews.com, Variety, The Los Angeles Times and Emmy Magazine.You may have seen my name in other publications over the years, including Soap Opera Digest and The Boston Phoenix, E! Online, New Musical Express and Mojo. I contributed to a French book about American television, Les Series Tele and co-authored (with Susan Green) The Law & Order: SVU Unofficial Companion.I've got a fair amount of short fiction in anthologies, and authored the short story/poetry compilation Home for the Holidays. I'm currently represented by Bridget Smith at JABberwocky Literary Agency, and I frequently appear at conventions and workshops on panels and to give readings.My first novel, Tune In Tomorrow, was published by Solaris/Rebellion in 2022. Arc Manor will publish my next two novels in 2025: The Only Song Worth Singing (April) and Leave No Trace (August).My degree in broadcast journalism from Boston University is occasionally useful, though I'm pleased to have a paralegal certificate from New York University.Currently, I reside with the love of my life and an adorable West Highland Terrier (who is also quite lovable). No, I don't have a fox, but if you want to meet a fox like this, JAB Canid Education and Conservation Center can help. More information about Randee. https://creativecoachingpartners.newzenler.com/ WEBSITE: https://randeedawn.com/https://www.facebook.com/AuthorRandeeDawnhttps://bsky.app/profile/randeedawn.comhttps://www.instagram.com/randeedawn/https://www.threads.net/@randeedawnhttps://www.tiktok.com/@randee.dawnhttps://randeedawn.com/https://randeedawn.com/appearances/https://creativecoachingpartners.newzenler.com/ "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
Want to work with me and learn the power of Mid-Term Rentals Insurance? https://experimentrealestate.com/submitGet the FREE Mid-Term Rental Insurance Blueprint: https://experimentrealestate.com/#blueprint Welcome to the lab. Today, we're joined by Linda Holtz, a multifamily investor and property management expert who immigrated to the U.S. With over a decade of experience in property management, Linda learned the ins and outs of running efficient, profitable properties—until one powerful question changed everything: why manage properties for others when she could own them herself?In this episode, Linda shares her path from employee to investor, revealing the mindset shifts, skills, and systems that helped her scale from her first property purchase in 2020 to building a robust portfolio. She discusses lessons from her early mistakes, the importance of thinking like an operator, and why emotions can be the biggest liability in real estate. With practical advice on partnerships, asset management, and investor education, Linda pulls back the curtain on what it really takes to succeed in multifamily investing.If you're a property manager looking to transition into ownership or an investor who wants to run leaner, smarter operations, this episode is packed with takeaways you can implement immediately. Tune in now to hear Linda's journey, and leave equipped to own your next opportunity.HIGHLIGHTS OF THE EPISODE:17:54 Linda talks about having discipline in one's journey of entrepreneurship.21:24 Linda talks about transitioning to become a business owner.KEEPING IT REAL:07:14 – From property manager to property owner11:39 – Lessons learned from the first investment property17:28 – Managing emotions and expectations in multifamily23:02 – Scaling with partners and thinking like an operator29:49 – Biggest myths and realities in multifamily investing36:58 – Systems, mindset, and building a long-term vision44:38 – Advice to new investors 51:12 – The importance of mentorship and surrounding yourself with experts58:45 – Navigating market volatility and investment strategies01:06:20 – Leveraging technology and AI in property management01:13:55 – Future outlook: opportunities in multifamily and commercial sectors01:22:29 – We are OUT!!!CONNECT WITH THE GUESTWebsite: https://married2realestate.com/home#section-_VBI9eii5gLinkedin: https://www.linkedin.com/in/linda-holtz-1493495a/?locale=en_USInstagram: https://www.instagram.com/m2retx/#MultifamilyInvesting #PropertyManagement #RealEstateStrategy #InvestorMindset #WomenInvestors
Send us a message!In this episode of Alex & Annie: The Real Women of Vacation Rentals, we're joined by Ian Ackland, Managing Director of the Americas at Booking.com, for a candid look at how one of the world's largest travel platforms is evolving its approach to better serve property managers.With more than 30 years in the travel industry and over a decade at Booking.com, Ian shares how the company is shifting from being just a distribution channel to becoming a true partner for vacation rental professionals. From reimagining payment systems and investing in connectivity, to expanding their U.S. market presence and leveraging AI, Ian walks us through the strategy behind Booking.com's efforts to reduce friction and drive more value for hosts at every stage of growth.Whether you're a large enterprise or just getting started, this episode is packed with practical insights on how to work smarter, tap into new guest demand, and build a more effective tech stack through stronger partnerships.Key Topics Discussed:1️⃣ Ian's background in hospitality and why hosting is personal to him2️⃣ The evolution of Booking.com's vacation rental strategy3️⃣ Why connectivity partners like NextPax play a key role in host success4️⃣ How Booking.com is supporting both enterprise and mid-sized property managers5️⃣ What makes listings convert: content, rate plans, and smart distribution6️⃣ The redesign of their payment system to solve real host pain points7️⃣ How generative AI is helping streamline guest communication8️⃣ Loyalty, trust, and the value of high-frequency guests9️⃣ The tools and resources Booking.com offers to support property managers at scaleConnect with Ian:LinkedIn: https://www.linkedin.com/in/ian-ackland-1b3b444/ Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE: https://www.boomnow.com/ Get $50 credit and $0 onboarding fee when you sign up for Beyond, the leading dynamic pricing tool for vacation rentals: http://beyondpricing.info/alexandannie #VacationRentals #ShortTermRentals #OTA
Trying to do it all yourself? You're not alone.But there is a point when it makes more sense to bring in help.In this episode, I break down when to hire a property manager, what options exist beyond full-service PMs, and how to decide if it's right for you.Just a reminder: starting on Thursday, May 8th, 2025 @ 7:00 PM EDT. If you'd like to “Learn To run your BNB Like a Pro in 5 days and avoid making Rookie mistakes” then come join our next session. More info will follow in our next episode! ...ResourcesThe BNB Professional is brought to you by The BNB Pro Property Setup Masterclass. Learn how to set up your Airbnb like a pro for just $9.99! Click Here To JoinHost Bio:Kevin B. Ramirez, is co-founder of Sky Realty Investment Solutions, a vacation rental property management company based in Miami, FL. He has 8 years experience in Real Estate Investing and 7 years experience in Airbnb management. He's been directly involved in over 50+ real estate deals. He's earned a number of completion certificates from top real estate investing courses with topics including: fix & flip, rental properties, airbnb, creative finance, lease options, and more. For more info on Kevin Ramirez and his company visit: Vaycaay.comHost Socials:Instagram: @kevinbryantonlineYoutube: @TheBNBProfessionalWebsite: TheBNBProfessional.comCompany Info:Website: vaycaay.comAirbnb Profile: Listings
CLICK HERE FOR THE SHOWNOTES This conversation explores the journey of real estate investing, with a focus on out-of-state strategies, the value of mentorship, and lessons learned through experience. It covers how to build a successful rental portfolio, emphasizing the importance of understanding local neighborhoods and partnering with dependable property managers. The discussion introduces the "three P's" of investing: property, process, and people, offering practical advice for making informed decisions. It also delves into the essentials of effective property management, including the need for clear expectations, open communication, and recognizing warning signs of poor management. The importance of trust, proactive involvement, and education in managing rental properties is highlighted. Overall, the conversation stresses the key role that relationships—with both tenants and property managers—play in creating a successful real estate investment experience. Download your FREE copy of: The Ultimate Guide to Passive Real Estate Investing. See our available Turnkey Cash-Flow Rental Properties. Please give us a RATING & REVIEW (Thank you!) SUBSCRIBE on iTunes | Stitcher | Podcast Feed If you missed our last episode, be sure to listen to TBT: How To Build A Powerful Credit Profile ---------------------------------------------------------------------------------------------------------------- #LearningRealEstate #AskMarco #PassiveRealEstateInvesting #Turnkeyproperties #RealEstatePodcast #Investment #investors #RealEstateInvestors #RentalProperties #TurnkeyProperties #NoradaRealEstateInvestments #NoradaCapitalManagement
Patrick shares stories of his mother and her ability to light up a room whenever she walks in. "She's always herself," beams Patrick. Patrick attributes, her sense of humor to her brothers and he says "she's a little butch, not too feminine." And all of that and more makes him love his mother even more. "She unadulterated herself. She never code switches or changes her behavior depending on the crowd. She always her most authentic self."Eight years of piano lessons was tough for Patrick. He didn't like the repetitive method that his teacher was using and he was bored. His mom eventually had to ground him for not practicing. But that's when he started exploring with little chunks, the melodies, the notes, breaking things down, playing them backwards and forwards until he absolutely fell in love with playing the piano. Patrick claims that his mom "gave him that space to be able to do that and what a privilege." He also admits that his ADHD was most likely a big part of the problem and today, finds great relief by taking a prescribed medication. Patrick's philosophy "even though life around you is chaos, you can still find an inner calm/inner peace, and my mom has that in spades. She can re-infect a room with her vibrancy so easily.She walks into a room and it lights up.""My mother knows that she's infectious around everybody else and so she's able to kind of manipulate that too to better suit the environment a little bit. She thinks everyone should be themselves, most authentically all the time.Below is the first first email response that I got from Patrick having asked if he'd be interested in joining me on SHLTMM."Hey Jackie. Thanks for reaching out! I love this concept for a podcast. My story fits perfectly for this since she's been a freelance true crime documentary writer for decades and she allowed me to feel confident in that space, just seeing her succeed and talking about the struggles in that space. I had a good role model. And also… she was the one who grounded me if I didn't practice piano lol, and now I'm a professional pianist so… I owe it to her for a lot of who I am today
SHLTMM CAN NOW BE HEARD ON YOUTUBE:YOUTUBE CHANNEL LINK: https://www.youtube.com/channel/UCoUWxgQECqrMqI1ylVH9DpwAs I mention in the introduction of my show, Gramps Jeffrey, I believe is the first grandfather I've interviewed on SHLTMM, so that's pretty great. I was so happy to hear how engaged he is with his grandchildren.Gramps' mother's name was Faye and she really left quite an impression on him and his brother. Faye was the youngest of 3 children, with two older brothers. Growing up during the Depression and WWII, known as The Greatest Generation, was a very challenging time, "and my mother lived up to every expectation", continues Gramps. While raising her two boys, she insisted they turn off the tv and read-no if, ands or buts. "We loved our mother," says Gramps, referring to him and his brother. They grew up in a small town in Ohio, about 50 miles outside Columbus, where they were free to play outside and knew when to come home in time for dinner. He had relatives nearby as well, including lots of love and support from his grandmother and uncle.Gramps brags, "mom always had a positive attitude. Her glass was always half full and she was always looking at the 'bright side of life." That philosophy and her passion of reading certainly influenced Gramps and his interest in writing. It's clearly stayed with him even today because he continues to write and read to his 6 grandchildren."Mom would remind us regularly that we were very fortunate and had a good life, but that we can't forget other people. This world is hard and she knew it," remarks Gramps. Faye had learned many life lessons from her paternal grandmother who lost her husband suddenly when he was only 49. She was left to raise her children on her own, including Fay's dad. She also raised her nephew who had also lost his parents. But her grandmother was always smiling regardless of her hardships.Gramps Jeffrey is very concerned about the different parenting styles today. Most concerns him most and feels is most important for every child is 'one on one attention' from the parent. Gramps feels so blessed to have had such a devoted mother, and hopes that parents still take the time to put the phone down, turn the computer off and just sit and read or spend that precious time with your children. Gramps' mom gave him such a sense of security. "We could always go home and feel secure, you felt love, you felt protected," remarks Gramps about his mom. One of his mom's favorite quotes was "when you love, you will teach others how to love."Gramps Jeffrey is truly committed to sharing this message. He's got every little child on his mind in hopes that they get all the loving that they truly deserve.Gramps Jeffrey is his pen name. His real name is Marc Joseph. Here is a link to his LinkedIn profile:https://www.linkedin.com/in/marcjoseph/Reviews of I Don't Want to Turn 3Here are links to the site, Facebook, LinkedIn, Twitter, Instagram, Pinterest and the book on Amazon and Barnes & Noble:https://grampsjeffrey.com/https://www.facebook.com/Author-Gramps-Jeffrey-102652905388092/https://www.linkedin.com/in/gramps-jeffrey-3b022b214/https://twitter.com/AuthorGrampshttps://www.instagram.com/authorgrampsjeffrey/https://www.pinterest.com/hellogrampsjeffrey/_created/ Firebird Book Award WinnerMom's Choice Award Winner "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
Anna Maniaci, Property Manager for Vista at Brighton and Denise Todd, Marketing Director for DTN join Cameron to discuss the new multi-family development in Brighton. Vista at Brighton explores the elevated living in one of Michigan's most charming towns. Whether you're a current resident, a future neighbor, or simply curious about upscale apartment living, this show is your inside look at life at The Vista! We're excited to share what makes our community so special - like its unbeatable walkability to downtown Brighton. Whether you're heading out for coffee, dinner, or a bit of shopping, living here means having the charm of downtown just steps from your door. Be sure to listen in! Show Links Learn more about the Brighton Chamber by visiting our website. Website: https://www.brightoncoc.org/ Guest Links Website: https://www.vistaatbrighton.com/ Facebook: https://www.facebook.com/vistaatbrighton Instagram: https://www.instagram.com/vistaatbrighton X: https://x.com/vistaatbrighton
It was such a pleasure to speak with Dani. She's wonderful and has accomplished and overcome quite a bit thus far in her life. And a lot of that has to do with her mother. It took Dani many, many years to figure out what her real connection was with her mother. Was it love? Was it control? Dani was convinced it was love. Even Dani's girlfriends were convinced that she and her mother had the most special relationship and were even a bit jealous of what these two woman had- what looked like a very special bond.Dani was always there for her mother. Very protective of her, always there by her side should she need anything. If she hadn't heard from her mother within a certain amount of time, Dani would worry. If she said the wrong thing, Dani would worry.Here's a little bit of what Dani wrote to me about her relationship with her mother, prior to our recorded conversation."I'm the way i am because of her. I'm everything she wasn't and still of cuz I find her in me, her fears, her narrative, her internalized voice that speaks to me with grim predictions whenever things go really great for me.I wrote a whole book about me and my mom called "mutterseelenallein" which is a wonderful german word and means something like "lonelier than alone." Like when you find a kitten in the middle of the forest with no mum but as well as no one else around."Mutterseelenallein" was how my mom and I both felt, while she in fact was given away by her mother in 2nd world war and i had my mom always around like an emotional absent dissociated shadow that lived by my light.My mom was scared and depressed and my sole purpose was to make her happy. She was very generous when it was about sweets and bedtime but i had a massive price to pay: My self, that i had to surrender to her. She was so close that she suffocated me and at the same time she never was there.""I didnt realize till puberty when i started to become my own person what my mom couldn't handle. As long as I was an extension of herself everything was good, but by the slightest sign of separation, she started to become ugly. Emotional blackmailing, blame shifting and the sad realization that no matter what, I could never make her happy...which i tried until the day she died. Missing out to build my own family as she was my sole responsibility. She became the bitter and hateful, jealous of every move I made, every success I celebrated...she talked my victories small, told me I'm too messy or to fat..no man would ever want me."Such powerful words to describe a very complex relationship, especially for a young daughter who trusted her mother implicitly.There's so much more to this story. And the great news is that Dani has accomplished so much in her life. She says she loves her mother regardless of how hurtful she was. She a psychotherapist who's loves helping others and is able to help her patients because she is living proof that you can always turn your life around for the better.As narcissitic as Gabriel was, Dani has learner and voiced her opinion about the significance of raising our children to be able to leave home/the Mother Ship as a teen or in their young adult prime. "The bravest thing to do is teach your kids to separate."Dani uses her bold and dynamic design choices to lift her internal vibrations, to make her happy and feel alive and appreciate all of her talents regardless of how her mother tried to control her and keep her self esteem bleak. (Tinzeltowndesign)Brava Dani and I can't wait to meet you in person either in Germany or The Bohoho in South Africa.*Mutterseelenallein" is a German word meaning "utterly alone" or "completely isolated". It translates literally as "mother's souls alone," but the actual meaning is an extreme sense of loneliness, as if even one's mother has abandoned you. The phrase has a more inteFrom Goodle-Definition of "Mutterseelenallein:" "Tinzeltown, a high-concept project development and interior design firm redefining "content creator spaces." Known for bold, immersive interiors, Gottschalk's landmark project, The Bohoho in Camps Bay, South Africa, recasts 1960s Palm Springs glamour with striking hues and retro-Hollywood flair—offering an Instagrammable haven that blends luxury and creative freedom for travelers and creators alike.Articles-https://www.telegraph.co.uk/travel/destinations/africa/south-africa/cape-town/bohoho-villa-influencers/https://visi.co.za/colourful-camps-bay-villa/ All Social Media Links:Instagram: tinzeltowndesign, thebohohoFacebook The BohohoLinkedIn Daniela Gottschalk The Bohoho Camps Bay-The Bohoho-Boutique Hotel South AfricaStay@thebohoho.comdanibohoho@gmail.comwwwthebohoho.comwww.tinzeltown.comWEBSITE: https://thebohoho.com/ "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
Send us a message!In this episode of Alex & Annie: The Real Women of Vacation Rentals, we sit down with Julie Brinkman, CEO of Beyond, to explore how the company is transforming the way property managers approach pricing and profitability.From dynamic pricing to market intelligence, Beyond has become a vital tool for short-term rental professionals looking to scale sustainably and outperform their competition. Julie shares how the company empowers property managers with smarter data, automation, and real-time insights to "beat the market"—no matter what that market looks like.Key Topics Discussed:1️⃣ Julie's unique path to leadership and the lessons learned from her mother's resilience2️⃣ The evolution of revenue management in vacation rentals3️⃣ How Beyond's tools help property managers maximize revenue while saving time4️⃣ Lessons learned navigating COVID-19 and coming out stronger5️⃣ The unique challenges of pricing single-unit properties vs. hotels6️⃣ How global expansion is shaping Beyond's product innovation7️⃣ The critical role of empathy, culture, and customer feedback in tech developmentJulie also touches on the importance of industry collaboration, the rising need for smarter pricing strategies, and why AI alone isn't enough to drive revenue in a human-centered business.If you're a property manager, tech enthusiast, or hospitality professional looking to stay ahead in a competitive market, this conversation is packed with insight and inspiration.Connect with Julie:LinkedIn: http://linkedin.com/in/jrbrinkman/ Website: https://www.beyondpricing.com/ Get $50 credit and $0 onboarding fee when you sign up for Beyond, the leading dynamic pricing tool for vacation rentals: http://beyondpricing.info/alexandannieReady to take your operations to the next level? Visit https://tnsinc.com/podcasts-alex-and-annie/ to learn more.#vacationrentals #revenuemanagement #shorttermrentaltech
Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. They discuss the critical differences between individual and portfolio loans, and why this matters to property managers. Learn why choosing between a local bank and a private lender can significantly impact your client's investment strategy. Josh also addresses common misconceptions held by both property managers and investors. Discover how understanding loan specifics can elevate your expertise and strengthen client relationships. Whether you're a seasoned property manager or just starting, this discussion provides essential insights to enhance your service and better serve your investor clients. Tune in to gain knowledge that will position you as a true asset advisor. Learn more about the LendingOne Growth Program here: https://lp.lendingone.com/grow Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
"I am my mother's only daughter," explains Bergstein. Both of Rachelle's parents eventually remarried. Her father has two daughters from a subsequent marriage. And Rachelle's mom, has remarried twice. Rachelle's parents were very much in love and married right out of college. At around the age of five years old, her parent's split up and Rachelle lived with her mother though there was joint custody between her parents. Rachelle admits that they did a pretty good job of not pushing and pulling her into their disagreements up until just prior to her wedding!Pauline eventually went to graduate school and became a psychologist and Rachelle says "she'll work into her eighties, she loves it so much." "She had a lot of drive and intelligence that was sort of sitting somewhere and not used. Eventually she learned how to use it." says my guest. There were humble beginning after the divorce, but Pauline eventually found her calling and nothing can stop her now.Getting support from her mom regarding her writing and being able to have honest open conversations was always helpful, yet Pauline didn't like it "when I dressed sexy. I could pierce my ears, dye my hair, no tattoos till 18. My mother also has a really loud laugh" recalls Rachelle. So loud that Rachelle will sometimes ask her mother to not laugh so loud if they're out in a restaurant.Some of Rachelle's favorite Judy Blume books include, "Are You There God, It's Me Margaret," "Blubber," "Tales of a Fourth Grade Nothing" and so many more. But it was Ms. Blume's natural writing style that enthralled not only Rachelle but teens and young adults around the world, even today. There was a period in the 1980's that Judy Blume was one of the most banned author in America. She wrote about somewhat sensitive topics that her audience was looking to learn more about, but not from their parents. Topics such as menstruation, puberty, parental divorce, sexuality, women's lib/feminism and so much more.One of many things that Rachelle is grateful for is that her mother was very open about speaking with her about a woman's body and sexuality. Again, it was reflective for Rachelle to write this latest book "The Genius of Judy Blume-How Judy Blume Rewrote Childhood for All of Us." She clearly saw many similarities in both her mother and Ms. Blume's life. Though the transition of being a young divorcee with children was challenging, once these women hit their stride, they found themselves unstoppable.Send all Social Media Links:FACEBOOK: https://www.facebook.com/rachellebergstein/INSTAGRAM: https://www.instagram.com/rachellewb/LINKEDIN: https://www.linkedin.com/in/rachelle-bergstein/OTHER: https://banneryear.substack.com/WEBSITE:www.rachellebergstein.com "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother
As property managers, you know how important communication is. Building solid relationships and creating trust is crucial in the industry, especially when trying to bring on new clients and doors. In this episode of the Property Management Growth Show, property management growth expert Jason Hull sits down with Sam Wakefield from Close it Now to talk about how you can level up your sales game to close more deals at a higher price point. You'll Learn [00:54] Vendor and Property Manager Relationships [09:43] Why You Attract Cheapo Clients [15:33] Building Trust in Sales [21:14] Shifting Perception: It's Not A, It's B [27:43] Learning to Improve Your Sales at DoorGrow Live 2025 Quotables “Truly all that sells is just communication.” “The second you start to develop a trend in your life, look internally because you are attracting exactly who you are.” “If we don't build the right culture, it's on us as a business owner.” “As business owners, we want to not give up big chunks of our life for just money. We want to be able to have something scalable.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Sam: A lot of times property management companies think all the companies are the same, so they're looking for maybe cheaper, whoever's cheapest, a cheaper price. [00:00:07] Sam: But then what they get is a company that doesn't communicate and doesn't show up when they say they're going to, and it's really the old adage, you get what you pay for. [00:00:14] Jason: All right. I am trying a new platform today. This is Jason Hull and I am a property management growth expert. If you're not familiar with me, I help grow and scale property management companies and I am really good at that. And so our company's DoorGrow and we are the world leaders of growing and scaling property management businesses. [00:00:35] Jason: I've helped thousands of property managers do that. And today my guest is Sam Wakefield. Hanging out here with Sam. Sam, welcome to the show. [00:00:44] Sam: Thanks for having me on, man. I'm glad to be here. [00:00:46] Jason: Hey, good to have you. So, I'm really excited to get into this. We had some really nice dialogue back and forth. You coach. [00:00:54] Jason: Well, I'll let you tell. What group, category of people do you coach and you help with them with sales and closing more deals, so. [00:01:01] Sam: Yeah, absolutely. Yeah. So we do sales training and basically sales systems, whole operation systems within companies, but mostly sales focused for home services. So everything from HVAC, plumbing, electrical, and then even outside of that. Garage doors, or you name it. If someone improves a home, then we help the communication side of all of those companies. [00:01:27] Jason: Got it. So in my industry, property management people would call those vendors. That's usually what they call them. They're like, "these are the vendors." And so we thought it was fun. I went on your podcast, we had this really fun dialogue. [00:01:39] Jason: I highly recommend you go check out Sam's episode with Jason Hull and go check that out. We were going back and forth because we had done a survey each to our audiences, like what's frustrating about HVAC companies and what's frustrating about property management companies. Right. And just seeing the disconnect that existed there. [00:01:56] Jason: Which was interesting. So, before we get into this, I want to read a quick message from our sponsor. This episode's sponsored by KRS SmartBooks. Do you have properties manage, and zero time for bookkeeping headaches? KRS SmartBooks is your secret weapon. They specialize in finances for busy property managers like you, with 15 plus years of real estate knowhow and skills in AppFolio, Yardi, and more imagine monthly reports magically appearing, and zero accounting stress. Sound good? Head to krsbooks.com to book your free discovery call, integrity, quality, and a dash of bookkeeping brilliance, that's KRS SmartBooks, and that's K as in Kansas, R as in Rogers, S as in Sam. Sam. All right, so cool. Now let's get into this. [00:02:45] Jason: So we're going to talk about closing deals, but why don't you give us my audience a little bit of background. How did you get into sales and then starting your own company, helping people with sales, and like, how'd you how did Close it Now come to be? [00:03:00] Sam: Yeah, for sure. Thanks for that question. So, I've spent almost 20 years now in home services. [00:03:05] Sam: Most of my time has been in HVAC. I've done solar. I've done a lot of different trades over the years and, you know, so I launched the Close it Now company in 2019 because I really just recognized a place where there was not a lot of modern training because truly all that sells is just communication. [00:03:26] Sam: You know, it's how do we communicate clearer and in a way where we can educate so somebody can understand, one, what we're talking about, and two, why they should care and how it's going to make a difference in their life. So at the essence of that, so I was looking for some more modern training for my people at my company that I had at the time, and I didn't find anything out there. [00:03:48] Sam: So I just said, well, now we have a space for, you know, I have communication skills. I can train people. So that's when I launched the company in 2019 and so much of my career built up to that point of, and specifically how it affects here and why I'm here today. You know, I've worked with so many property management companies and individuals across 20 years of doing this. Yeah. So I've definitely learned a lot of best practices and a lot of the things not to do, you know? Got it. I all own my mistakes as well as, you know, coming across maybe property managers that I wouldn't work with again. Right. Yeah. So from all of that experience, you know, I started the training company, so I work with those home service companies to communicate better. [00:04:33] Sam: You know, a lot of it is, you know, of course, working directly with homeowners. But also there's a huge portion of all of those companies that, you know, rely on it and need property management companies to, you know, really help them stay in business and in turn they can turn around and, you know, help those property management companies to efficiently take care of properties. [00:04:58] Sam: But there's always seems to be this kind of struggle of, you know, that back and forth. So that's obviously why we're here today is a big part of that. But that's some of my history. I've been doing it 20 years. I started Close it Now six years or in, coming up on... yeah, April this year, next month is six years anniversary. [00:05:16] Sam: Nice. Of the company. And it's been a fun ride and we've definitely helped lots and lots of organizations to you know, to grow in a way. [00:05:24] Jason: You're helping them close it now. All right. Yeah. Got it. All right. So you're just, you're helping these vendors close more deals, right? [00:05:31] Jason: So, property managers, I think would love to hear. You're on the other side of this relationship between property managers and vendors. What have you seen and what's the general feedback that you're noticing of the property management industry? What's kind of the vendor's perspective? [00:05:46] Jason: Because I know property managers, they get frustrated with vendors, right? They're like, "oh, the vendors like say you need something when you don't and like they don't like, it's difficult to reach them or this or whatever." Right. What are some of the complaints and gripes about property management companies? [00:06:03] Sam: Yeah. Complaints and gripes about property management companies. One of the big ones is, a lot of it is kind of the same thing is lack of communication. Okay. That's always one of the biggest complaints that comes up is, you know, we will get, you know, say someone, a property manager will call in for us to go evaluate a property. [00:06:21] Sam: We'll take an air conditioning issue or something like that, so we'll show up and then we're trying to call ahead. There's no clear information was given on who to call ahead to. Then we show up to the appointment, maybe the tenant's there, maybe not. A lot of times they're not there. [00:06:36] Sam: Okay. Then we can get ahold of the property manager to even get in the place. So now we're like dancing around in the circle of, okay, who do we contact? You get frustrated, move on to the next call, then the property manager calls and "Well, why'd you leave? Somebody was there." [00:06:50] Sam: Well, nobody was there. And so all of this just seems to happen very often. [00:06:55] Sam: Too often. Yeah. So it creates a stereotype. When the stereotype is created, that means of course there's a reason for it. Yeah. And so this is one of the big ones is the lack of communication. And I know that I've heard that the other direction as well. But so that's one of the things I hear the most. [00:07:11] Jason: Yeah. Got it. Yeah, so I'm sure when a vendor finds a property manager that does communicate effectively that there's clarity in that communication happening, and they've got good systems in place. The tenant's there, the tenant understands what's going on. Everybody's informed. Then those can be really great relationships to have. [00:07:34] Sam: Absolutely. Yeah. Those are, you know, the last the last organization I was at, I was with them, I was a sales manager and trainer for six years there. And I went through about 18 different property management companies to find two to three that were worth working with. Wow. And that was, you know, just sadly. We were always open to when a property management company came to us and we're like, "Hey, we, you know, we need you to do some work. We're looking for a new vendor." We're like, "sure. Absolutely. We'll try you out as well as you're trying us out." Right. But sadly, you know, the two or three that we did find great relationships with. They were fantastic relationships because yeah, we, you know, part of my ethics is our team was like, we will show up on time no matter what. [00:08:19] Sam: Right? We always do what we say. We will never, you know, recommend something that's not verifiable from our, you know, from our testing. We're not going to just guess at this because we're not guessing with anybody's, you know? Yeah. Investment. And at the same time when we, you know, say we're going to do the work, we do the work, and we show up to do the work, we say we're going to. [00:08:43] Sam: So that was my ethics statement I always led with. And then basically I would ask the property management company, can I expect the same thing from you guys? Right? And sure enough, the second that we met in the middle and said, yes, this is how we want to do business, those relationships were always the very best ones because sure, were we a few more dollars than the other contractor down the street? Sure. Yes. But we showed up when we said we were going to and we did the right work right the first time. And so, right. That's a big part of that disconnect, I think, is it seems like so many you know, a lot of times property management companies think all the companies are the same, so they're looking for maybe cheaper, whoever's cheapest, a cheaper price. [00:09:22] Sam: But then what they get is a company that doesn't communicate and doesn't show up when they say they're going to, and. It's really the old adage, you get what you pay for. [00:09:30] Jason: You know, property managers have the same sort of problem is that a lot of people that are looking for a property manager are just looking for the cheapest price. [00:09:38] Jason: And they hate that. They're like, "we're not all the same." Right. So I, yeah, I think it's really important. I think this is dictated by the morals, the ethics, and the values of the business owner. It's always a top down thing. And so if the business owner is a cheapo, they attract cheapo clients and they deal with vendors through this cheapo lens, and this is where there's going to be a lot of mess and a lot of communication issues, and a lot of times the business owner, and this goes for any business and any industry, has a blind spot to the fact that they're cheap. But they're, you know, you're a cheapo if you're the person that's always looking for the stupid coupon code every time you buy everything online, you're always like hunting for that like. I don't have time to do that. [00:10:21] Jason: Like that's a massive waste of my time to go find, save 10% on some stupid a hundred dollars thing online, right? Right. Like, Ooh, I'm searching around. Right. Oh, I saved $10 even though I could have made a hundred thousand dollars. Like if I just like built something awesome, right? So I think there's a mindset issue is that these property managers or vendor business owners are not valuing their time enough. [00:10:45] Jason: If you value your time, you value other people's time. You then show up on time. You then like try to make sure, like your schedule is tight, you want to make sure your schedule is full. Like you, because you value your time and you feel that it's important. And if you really value your time enough as a person, you get things like assistance. [00:11:03] Jason: You get team members, like you get support because your time is so valuable that you want to go buy other people's time because it's less valuable than your time. Right, and this is how we scale our businesses over time is we are buying other people's time that are like they're willing to trade and give up their life chunks of their life for money. [00:11:24] Jason: And as business owners, we want to not give up big chunks of our life for just money. We want to be able to have something scalable. And so I think there's a mindset thing that we have to not be cheap. We have to operate with integrity, and then our team members need to have these values instilled in them, and if we don't build the right culture, it's on us as a business owner. [00:11:45] Jason: And if we don't build the right culture, we then don't have longevity in our business. We don't get return business, we don't get return clients. We don't get to have that really good vendor to continue to work with. We don't get to have that property owner continue to want to work with us, right? [00:12:00] Jason: Because we have showcased that we are not on top of things, or that we don't have the right values or that we don't have healthy mindset. And so I feel like. At the foundation of everything. It always comes back to mindset. A lot of times [00:12:13] Sam: I a hundred percent agree with that. It, you know, it's funny that you're kind of started this conversation going down this path. [00:12:19] Sam: This is something that's been a very basically a soapbox for me, a big hot button. Yeah. You know, when I'm coaching... [00:12:26] Sam: jump on that soapbox, Sam. Let's go. [00:12:27] Sam: Yeah. When I'm coaching and training people lately, especially at this last week especially... yeah. You know, I'm training people with sales and that type of focus, and they, of course, people always come to me, "Hey, how do I overcome these sales objections?" [00:12:43] Sam: You know, somebody says, "I want to get three bids, or somebody says, your price is too high, I want to shop around, or I need to think about it." Yeah. And instead of just going straight to, "well, here's the word track and how to handle these objections." Yeah. We always start with: anytime that you find a trend in your life, [00:13:00] Sam: so if you're getting the same consistent objection, say somebody's getting every single time they get to the end of their appointment and the homeowner or whoever they're talking to says, "I want to think about it." It's like the second you start to develop a trend in your life, look internally because you are attracting exactly who you are. [00:13:17] Sam: I would be willing to bet that person does the same thing when they shop. So then no wonder you're getting every single one of your clients is telling you, "I want to think about it." Or if when you shop, do you ask for say, "oh, I've got to get some three bids on this thing. I got to look around." Yeah. Well, no wonder the people you're selling to always have to get three bids because we attract who we are. Yeah. And it starts right here in the mind. And it's incredible how that works. [00:13:43] Jason: Yeah. because if we're anxious, if we have that energetic sort of anxiety of that, like things are, it's expensive, and we go into that trying to sell it to somebody. Then they can feel that and we present it differently. And so we're like, "here's the price." And like, yeah, and it's worth it. And they can just, there's so many little subtle clues they pick up on that, Hey, this seems a little high. And because sometimes like if you're presenting to somebody and they're not what I call a cheapo, there's three types of buyers, cheapos, normals, and premiums I call them. [00:14:16] Jason: And normals are like, you typically like 60%. They're like the majority, 61%. The smallest group are usually the premium buyers, supposedly. But the idea is this: if you're a premium buyer and I present a price and I'm not even going to like flinch telling you about it, I'm like, "yeah, we've got this and this is what it costs and this," and they're going to go, "oh, this person feels really confident." [00:14:36] Jason: And it's just energetically how we present it. There's no like, "Hey, I'm trying to prep you for this price, you know, reveal because it's going to hurt a little bit." Right. Or if they just have the confidence and they know they're expensive, they might even just say, "Hey, we're one of the most expensive, but we're also one of the best. Let me tell you about your options." Right? So maybe they start with a pre-frame like that, but either way, they have this confidence that they know they have value and that it's worth it, and then they present it like that, then people would go, oh, okay, but if you have that anxiety deep down related to price and you know, you're this person if you're always looking for the coupon code or the discount code or you're trying to find the cheapest way to do something, then you've got a bit of that going on. [00:15:21] Jason: Because that's your identity. And so I've noticed this. Like in order to get people to be better salespeople, I can't just give them tactics. I have to give them identity. And so, and this is why my greatest sales hack, I call the Golden Bridge Formula. It's like it's the most authentic way to sell, which is your personal why connected to the business why connected to the prospect's why. Because we always trust motives. And the default assumption in sales, if I don't know your motive and you're trying to sell to me, is you want my money. [00:15:54] Sam: Right. [00:15:54] Jason: And if I think that's your only motive is you want my money and you're willing to do whatever it takes to get that, then you're probably maybe even willing to be unethical in order to get that might be the assumption. [00:16:05] Jason: Right? So that's kind of the default assumption in sales. And so to correct that, if I tell somebody, "Hey. I'm Jason Hull. My personal why is to inspire others to love true principles. And so what that means is I love sharing what works and learning what works and teaching to others. I would do that for free, for fun, and so I created DoorGrow and our why at DoorGrow is to transform property management business owners and their businesses. [00:16:27] Jason: And so if our whole belief system is around helping people transform their businesses. So that allows me to basically feed my addiction to learning, coaches, masterminds, books, whatever, and turn around and be able to share what's working with others. And that's just fun for me. So I have a business that basically fulfills my lifestyle and allows me to have fun and do what I want to do. [00:16:51] Jason: And you, Mr. Property management, business owner, who I'm maybe selling to, want to grow your business. And so our interests are in alignment. My business is the bridge that connects your why to my why. We both get what we want. It's the ultimate win-win, right? Everybody wins. And so I've been able to take really terrible salespeople that are really bad at selling, and I just get them clear on their own identity. [00:17:14] Jason: Mm-hmm. Who they are, why they do what they do, and have them relate that to people and then people trust them. And sales and deals happened at the speed of trust. [00:17:22] Sam: Oh my gosh, I love this so much. It's insanely powerful too when I'm teaching people how to do just introductions, you know? A super quick formula too for the property managers out there that are listening to that, even if you're property manager, you have to get good at sales. [00:17:38] Sam: Yeah, you have to be good at communication to be able to bring more doors into your portfolio. And so the way you know, a really easy formula for those homeowners when you're having that conversation, first of all, they've got to know who they're talking to. Yeah. You know, this belief, identity, you know, matrix that I actually I love to call, I just did a keynote. [00:17:59] Sam: It's funny for everybody listening. It's almost like Jason and I have read each other's notes, but we haven't. Just did a keynote, well that's maybe a month ago in Minnesota, that the entire talk was your thoughts, create your belief about yourself, your totally belief about yourself creates your identity, and then your identity creates your outcomes. [00:18:16] Sam: Yeah. And, but we have to go back and start with those thoughts. And so, but a simple, easy formula for property managers out there having this conversation is first of all, start asking permission for things. Yes. We can't just tell, right? If we can ask it as a question, ask it as a question. [00:18:36] Sam: So ask permission, like, "Hey, before we get started, do you mind if I take a quick minute and just introduce you to our company and myself." [00:18:44] Sam: yeah. [00:18:45] Sam: And so first of all, anytime a conversation starts, there's always this period of icebreaking, right? Yeah. Anytime anything new is introduced in anyone's environment, there's always stiffness until that moment of rapport happens and we relax a little bit. [00:19:00] Sam: Yeah. So taking a couple of minutes to just. "Hey, before we get started, do you mind if I introduce the company and a little bit about myself? Would that be all right?" Yes. So permission to it and then just take a few minutes because I mean, so many times we'll go through this crazy presentation and then we're asking somebody to buy from us and they don't even know who we are. [00:19:21] Sam: We never took the time to even introduce ourselves. Right. [00:19:24] Jason: Yeah. [00:19:24] Sam: Or they don't know thing about the company. [00:19:25] Jason: Trying to immediately shove the product or service down their throat. [00:19:28] Sam: Yeah. No wonder they need to think about it. They don't even know who you are. And so we introduce that first. [00:19:34] Sam: It's huge. And to just getting into the things. So that's the flow. It's like, okay, now that you know a little bit about us, tell us a little bit about you. What are you looking for? Right. So then you start that discovery process, and I'm sure you trained this but the discovery process is everything. [00:19:51] Sam: We have to understand the motive behind why they want to do things. Somebody just says, "Hey, I'm looking for a property manager." Okay, great. That's one thing. "Why do you would need a property manager? What are you trying to solve? What do we want to accomplish by having a property manager for your property?" [00:20:09] Sam: So we find out, what are the pain points? What are the issues that they're wanting to overcome? And then from there, we can create a, you know, craft a conversation around it. But until we know that, we're just stabbing in the dark and just guessing it. Yeah. Well, hopefully this will work. [00:20:23] Jason: Right. Yeah. If we just jump right to offering solutions when we don't even ask what they need it's not very effective. [00:20:30] Jason: And then they're going to have a ton of objections. [00:20:32] Sam: Yeah. Yeah. Absolutely. But yeah, that's the some of the complaints we have are the communication and the other one is just not responding once we find solutions, then give them to the property manager. [00:20:45] Sam: And then it's like ghosting for who knows how long until finally somebody gets back. And so that's the other side of the communication is not getting resolution once we actually, you know, we can do this work, but we're not going to sit around here all day to wait to get it approved. We have other appointments. [00:21:02] Sam: So do we want to reschedule? [00:21:03] Jason: It's treating the vendor like they're high value, they're going to treat you like you're high value and they're going to prioritize you. And so it really is a mutual respect relationship that needs to be built. So, Sam, I also want to bring up to our audience, you are going to be coming [00:21:19] Jason: to speak at DoorGrow Live. Yeah. And you're going to be teaching some really cool stuff. Could you just touch on real quick what you're going to be sharing at this because I wanted to come bring you to expose my clients and my audience to what you're going to be sharing and maybe you can get some people pumped up for DoorGrow Live, so. [00:21:38] Sam: Absolutely. Yeah. So thank you for the invite as well. I'm super excited to be speaking for DoorGorw Live. It's my passion, in fact to be able to help people in their daily lives, especially in conversations like this, to make it easy. I am such a firm believer that sales should be easy. If it's not easy, we're overcomplicating it. And so what we're going to be talking about at the event is I'm going to give some really simple keys to better communication so people actually not only listen, but they understand what you're saying and, more importantly, why should they care? [00:22:18] Sam: So we're going to talk about something called, the benefit lens. We're going to talk about some easy word substitutions. We're not going to be learning scripts or anything. We're going to be, we're going to show any really easy ways to get immediate buy-in to what our conversation is. Nice. And how to recruit people to be raving fans and be on board. [00:22:38] Sam: And how to ask and get referrals because that's huge in... [00:22:44] Sam: absolutely. [00:22:44] Sam: ...something like a property management. If every third door you added also added another one from a referral, what would that do to your business? Yeah, absolutely. So not just asking for referrals, but actually asking in a way where actually get them. [00:22:57] Jason: Right. Yeah. If you're getting enough referrals, one, because you have a good reputation, you're doing a good job, but also because you have an intention and you're asking appropriately, you create this kind of virus of growth in your business where it's multiplying. [00:23:13] Jason: Every client becomes more clients. [00:23:16] Sam: Yep. Absolutely. In fact, we can do a quick little as an example of some of the things we're going to cover. Are you open to doing a quick little role play with me on... [00:23:24] Sam: all right. Let's do it. [00:23:25] Sam: Some of the conversation here. Yeah. I love role play. [00:23:28] Sam: Let's have fun. [00:23:29] Sam: Yeah, for sure. [00:23:30] Sam: So I'm property manager. So before we do, give me a quick little context of what is a premium price property manager and what is like a middle range property manager. And so I'll know what I'm working with here. [00:23:44] Jason: Oh yeah. Usually our clients have three different price points for that reason. So, perfect. But let's say like, real typical in the marketplace is 10% is pretty normal. Okay? And this is not what we recommend. because our clients close more deals more easily at a higher price point. [00:23:59] Jason: So we have some special pricing models, but let's say 10%. Premium, maybe 12%, and the lower would maybe be like 8%. [00:24:08] Sam: Got it. Got it. Perfect. Alright, so I'm the project manager. So I'm going to be a premium 12%. Yeah. So what we're going to do in this conversation, I'm going to ask for the business and you're going to give me a little bit of a price flinch with, "well, the other guy was only 10%." [00:24:23] Sam: Okay. And so we'll show a quick, easy way to handle that. All right. In a way that will make sense for everybody. So, alright, Jason, so, sounds like everything that you've talked about, can you see how all the things we do will take care of the concerns that you have? [00:24:38] Sam: Yeah, absolutely. Sounds great. [00:24:40] Sam: Awesome. Perfect. So the next steps to get moving is you know, so we're just 12% of the monthly as for us to be able to take care of all of that. And this will just need a quick authorization on this form here and we can get started right away. [00:24:55] Jason: Ooh, okay. Well, I was expecting, you know, I talked to a company down the street, they were like 10%, which seems to be a bit more normal. [00:25:04] Jason: I don't know. [00:25:04] Sam: More normal? [00:25:07] Jason: I've talked to a couple companies and a lot of them all do it at 10%. Could, like, is it possible you could do it at 10%? [00:25:13] Sam: Oh, gotcha. So listen, I mean, so we were just 12%, but listen, we're not 2% higher or 2% more expensive. We're 2% better. Can I explain to you why that is? [00:25:25] Jason: Sure. [00:25:26] Sam: Absolutely. [00:25:27] Sam: So at that point, as a great company, you're going to have a hit list of all of the reasons why you're better than everybody else, and what makes you that premium company. I like it. So the minute we get that permission question in of, "Hey, we're not 2% more expensive, we're 2% higher, we're 2% better." [00:25:43] Sam: Then the permission question is, "can I show you why, or can I show you how?" And they say "Yes." Then we're going to, "okay, so what we do, it's..." never talk bad about the competition. Sure. But it's always with that perspective. "So what we do is this, and what we do is this, and what we do is this. We're always going to have the availability to be in contact, you know, 24/7 or you know, whatever all of the benefits is. [00:26:10] Sam: We're going through this huge benefit list. Yeah. And then when, once we, and it works like magic, once you get to about 10 or 12 things, especially when you know, those first 10 or 12 things are things the other companies don't do. Yeah. So many times that person will go, "you know what? You're right. You know what? You're right. Let's just go ahead and do it." Yeah. [00:26:31] Jason: I mean, you go through those things you say, "so does that make sense why maybe we're 2% better?" And they're going to be like, "yeah." [00:26:38] Jason: You've got agreement. [00:26:39] Sam: Cool. Absolutely. And the other thing to do in this conversation, and this is really powerful too, so, you know, we'll take you know, what's a, what's the average rent that we'd be taking that percentage off of? [00:26:50] Jason: Let's say 2000 bucks. [00:26:51] Sam: So 2000 bucks. That's what I was going to use. "So we're talking about 2% difference. So we're looking at $40 a month or $10 a week. Is it worth it to you for $10 a week to potentially fight the headache of, you know, your property management company not responding when you need them to respond, your tenants being really unhappy, the tenants turning over and over, for, I mean, $10 a week. Is it worth it to you for that?" [00:27:22] Jason: Yeah. [00:27:23] Sam: So if, I mean, if you're willing to roll the dice and take that chance, then of course you could do what you want. But if you want it done right and done once, so you're headache free and you're not going to have to, because the reason you hire a property manager is to be hands off. [00:27:35] Sam: Right? Yeah. Perfect. That's why what, that's what sets us apart. Next to any of the other companies around. [00:27:43] Jason: Got it. So hypothetical property manager, Sam here, like believes. You can tell by listening to him, he believes in what he is selling. He believes he's worth that 12%. He believes he's worth that value, and I love that reframe. [00:27:58] Jason: One of the NLP hacks I teach clients is, it's not a, it's b, and he's like, "it's not that we're expensive or higher price, it's that we're 2% better." And so you're saying this is how you are looking at it. Here's how I want you to look at it. And that's a really cool correction. I love that right there. [00:28:16] Jason: Very powerful. [00:28:17] Sam: The other part of that too is when you take, we're not talking about the total monthly, you know, we're talking about what's 12% or 10%? We're talking about 2% difference. Yeah. Is it worth it to you for a 2% difference to take the chance on having to deal with this, having to manage your own projects, having the headache, having the you know, the angry tenants or we don't have that problem. [00:28:42] Sam: And here's proof: review, testimony. Other people in the area, for people that use us just like you guys. [00:28:49] Jason: Yeah. Awesome. Perfect. And you're going to share some really cool stuff I know at DoorGrow Live. I'm excited, man. Me too. [00:28:56] Sam: Let's just tip of the iceberg. [00:28:57] Jason: For a salesman to be able to like build a coaching business, teaching sales like these are the best in the world at sales, and so I'm really excited to have you come. I've sold millions and millions of dollars of stuff. I love, I'm always learning more about sales, like this is something you can always continually learn more, so I love that little reframe. [00:29:17] Jason: That's a good one. I'm excited to hear what else you have to share. This is going to be really awesome. And if you're interested, go to doorgrowlive.com and get your tickets. Get your tickets. Our theme this year is innovating the future of property management, and we are bringing future ideas. [00:29:32] Jason: I'm going to be going over hybrid pricing, a new pricing model for property managers. This is the future. We're going to be sharing our DoorGrow hiring system. This is the future of how you're going to need to do hiring, so you're not making mistakes with hires, we're helping a lot of people replace their entire team. [00:29:48] Jason: So anyway, DoorGrow Live is going to be really freaking cool. So, yeah, and it's a holistic conference as well. We're bringing people from outside the industry, people that are related to different things. I've got a biohacking expert. We've got different things just to optimize your life as an entrepreneur and to make you better at what you do. [00:30:05] Jason: So this is going to be really cool. So, well, Sam anything else we should touch on? [00:30:10] Sam: You know, there's so much we could cover. [00:30:12] Jason: There's a lot. We'll save it for DoorGrow Live. How can people that, if they're listening, they're like, I'm a vendor, or I've got this, or I could really use Sam's help. [00:30:21] Jason: How can they get ahold of you? [00:30:23] Sam: Yeah, absolutely. They can go to, of course the website is closeitnow.net. That's NET so closeitnow.net. They can email me directly, sam@closeitnow.net. On an Instagram at @therealcloseitnow. Okay. Or basically search Close it Now anywhere and I pop up all over the place. [00:30:44] Sam: All right. I'm kind of everywhere on social media and on the Googles at this point. All right. [00:30:50] Jason: All right, well we're going to close this show now, so appreciate you coming on, Sam. It's been great having you. And for those that are watching, listening, if you could use some help from DoorGrow reach out to us. [00:31:00] Jason: You can check us out at doorgrow.com. We are the world leaders at coaching and scaling property management companies. And so if you are dealing with operational challenges, team challenges, hiring challenges, or you just don't know the right strategies for adding doors or business development, we can help you with all of that. [00:31:18] Jason: So reach out to us, check us out at doorgrow.com and until next time, to our mutual growth. Bye everyone.
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Property management can make or break your real estate portfolio, and most new investors don't know where to start. Do you hire a property manager or self-manage your rental(s)? How do you know a property manager will ensure your rental is performing instead of just collecting a monthly fee? Should you use a local property management company or a national chain? The real question: who will make YOU more money and keep your rental on track with your goals? Want to spot an average property manager vs. one that builds your wealth? Follow Selali Kalevor's advice. He's not only a property manager himself but an “upside” investor as well, who knows what it takes to make not only his clients' properties perform but also his own. He shares the key questions to ask ANY property manager and must-know tips for self-managing rentals. Plus, Dave and Selali describe the one thing that makes a property manager a massive value to rental property investors, and if your manager can't do this, you might as well find a new one. In This Episode We Cover: Crucial questions to ask a property manager to see if they're worth the fee Hiring a local vs. national property management company (and what to check before you hire them) The type of “manager” that will make you more money with less stress Signs that you should (or shouldn't) be managing your properties yourself The #1 most important factor when hiring a property manager And So Much More! Links from the Show Join BiggerPockets for FREE Let Us Know What You Thought of the Show! Ask Your Question on the BiggerPockets Forums BiggerPockets YouTube Apply to Be a BiggerPockets Podcast Guest! Join the Future of Real Estate Investing with Fundrise Get Fast, Affordable Landlord Insurance with Steadily Save $100 on Real Estate's Biggest Event of the Year, BPCon2025 Grab the Book “The Self-Managing Landlord” Sign Up for the BiggerPocket Real Estate Newsletter Property Manager Finder 78 Questions To Ask A Property Manager Before Hiring Them Connect with Selali Connect with Dave (00:00) Intro (01:56) Becoming a Property Manager (06:12) Picking a Property Manager (11:09) Local vs. National Property Managers (18:58) Best Managers Do This (24:56) How to Self-Manage (27:11) Know Your Property's “Why” Check out more resources from this show on BiggerPockets.com and https://www.biggerpockets.com/blog/real-estate-1094 Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email advertise@biggerpockets.com. Learn more about your ad choices. Visit megaphone.fm/adchoices