Podcasts about property managers

Renters are facing record-low vacancy rates, while property managers are under growing pressure as workloads and expectations intensify. Against this backdrop, tenant education is emerging as a potential reset for how the industry supports long-term stability, benefiting both renters and property managers alike. In this episode of the REB Podcast, host Liam Garman speaks with Paul Tommasini, chief executive officer of inCommunity and the Tenancy Skills Institute, about how structured education pathways for tenants could deliver better outcomes across the rental ecosystem – covering budgeting, maintenance and responsibilities. The discussion explores how stable tenancies are becoming increasingly critical in a tight rental market, and how education-led programs are helping tenants build the skills needed to sustain long-term rental relationships while easing pressure on property managers. Tommasini shares how the Tenancy Skills Institute has evolved from supporting young people experiencing homelessness into a broader national initiative, with more than 27,000 participants completing its tenancy education programs. The conversation also examines how early intervention tools like PM Assist are helping property managers identify issues sooner, connect tenants with support services, and reduce the likelihood of disputes escalating to the tribunal. Finally, the discussion challenges common misconceptions around tenancy breakdowns, highlighting the complex mix of financial stress, communication issues and knowledge gaps that often sit beneath rental disputes. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Kathryn was born in the Himalayas. However, both her parents were English and had the same desire of "going out to India, spreading the Gospel message and serving the poor," explains my guest. Living in Vienna as a young girl, Kathryn remembers her parents taking in refugees who were seeking political asylum and it was normal to have refugees sleeping on their floor regularly. These memories had a profound effect on Kathryn and she was certain that this is how her interests in helping the less fortunate  came to be.  Kathryn shares that her mother was not warm and fuzzy but she was from the generation of tough and strong women. Kathryn always felt very loved. Ruby was a teacher and taught her daughter and other children from the Embassy. Ruby was determined that Kathryn would not be spoiled. Kathryn was soon sent to boarding school because her parents were working and traveling regularly. "A little pencil in God's hand" is how Mother Teresa would refer to herself. She never wanted credit  or accolades for her work. "She could be a tough cookie," Spink reflects however, "she was difficult to deal with sometimes, because God was so definitely on her side and that could make things tough. Mother Teresa was so determined, nothing could get in her way." "Poverty saddened Mother Teresa the most according to Kathryn,  "I don't think it angered her not in relation to God. Waste most likely angered her the most but never with God." Mother Teresa was always seeing the presence of God in the poor and it helped her persevere.  "Tolerance was deeply ingrained in Mother Theresa" explains Ms. Spink. "Mother Teresa believed that God was at work in every soul, so it wasn't up to her to try and convince others of the 'correct/best religion." My guest remarks "Mother Teresa used to say "come to Calcutta and I'll put you to work".  This is what this demure but mighty  woman believed with her whole body, mind and spirit. Kathryn even shared stories of the similarities between Mother Teresa, whose birth name was Agnes, and her mother Drana. "The family that prays together, stays together" was one of Drana's favorite expressions according to Spink. Caring for the sick was a common thread for the two woman.  "It's not always about the physical suffering, but the whole process of being abandoned by people" was one of the toughest things for Mother Teresa to comes to terms with, comments Spink. Mother Teresa founded the order, "The Missionaries of Charities." She wanted to give shelter to  abandoned babies and to help the poorest of the poor. In 1979 she received the Nobel Peace Prize and after her death was canonized as Saint Teresa.  I could have listened for hours to my guest share her stories of all of these selfless women. Mother Teresa was known as 'Mother' because when a nun/sister is appointed to a superior position within  the church, they are known as 'Mother.' INFORMATION: Kathryn Spink is the author of several books on the work of Mother Teresa and her coworkers, as well as other inspiring contemporary figures, including Brother Roger of Taize, Beede Griffiths, Dominique LaPierre, Prince Charles' and Lady Diana Spencer and more.  My guest is also the chronicler of the “South African Women's Human Rights Organization.”  https://www.kathrynspink.com/ https://www.harpercollins.com/blogs/authors/kathryn-spink-20167212026170   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Most property managers focus on rent collection and compliance, but the agencies growing the fastest are helping investors increase returns, build wealth, and uncover value most landlords don't even realise they're missing. On The Property Management Excellence (PMX) podcast, Alex Whitlock sits down with Bradley Beer, CEO of BMT Tax Depreciation, to explore one of the most overlooked opportunities in property management and why helping investors grow wealth could be the industry's biggest competitive advantage. Beer argues that property managers and investors share the same goal: building wealth. Yet many agencies still struggle to demonstrate value beyond managing tenancies. The duo highlights how simple conversations around tax depreciation, rental strategy, maintenance planning, and portfolio performance can strengthen client relationships. Beer reveals that many property investors are still leaving thousands of dollars on the table every year by failing to claim depreciation, despite the average first-year deduction from BMT schedules sitting around $12,000. The pair also discuss the growing pressure on fees and why agencies that position themselves as wealth partners rather than rent collectors are far more likely to defend their pricing, improve retention, and grow their rent rolls.

Christen Horne refers to herself as a nerd, geek and gamer. She's a big fan of reading and loves Star Wars. As an accomplished singer, she received her Masters in Opera Performance. In addition to the entire family being singers and musicians, archery became a big part of their lives as well.  When Karla, Christen's mother, was in high school she became the California State Champion Archer and the family still enjoys the sport today.  Having a mom that worked wasn't that unusual for Christen. Her mom had been a paralegal for years after completing her associates degree.  As the three children were growing up, Karla was  leading worship at the local church.  They spent a lot of time at the church. But my guest says she enjoyed it because they were always singing. Ms. Horne fondly remembers her mom embracing whatever fun activities the kids would be involved in, including  going to water parks and going down the water slides together, playing board games and spending quality time involved with the family. Years ago, Christen was actively involved in her community theatre programs.  She fondly retells the story of  the production of  "Fiddler On The Roof," when her mom and aunt  were  "volun-told' that they  had to play village fathers.  There were no other boys/male actors to play the part.  They still laugh about it today. Christen considered her mother as being firm yet compassionate when it came to disciplining the three kids.  Homework definitely took the priority especially over video games. Homework wasn't done, no one got  to play. Christen says  "mom was always really good about helping us find the balance in things. Making sure we had time to play  and making sure we got our homework done."   It wasn't until Christen started to realize  that she often hid her emotions, that she started to recall other instances from her childhood that were clearly  unhappy. She had suffered from depression at a young age that was left undiagnosed. She felt that her mother was embarrassed when Christen showed her true emotions. Horne shared with me that "through my mental health journey, I've gotten more comfortable being more myself around my mom."  Often feeling "this is my fault," Christen often blamed herself and felt that if her mother rejected her, it would be devastating.  It's scary to be a young child and not understand complicated emotional situation. Working with coaches on a regular basis has helped Christen tremendously. "You pick one hurt, then move on to another," reflects Horne. Through working with her coaches she says her relationship with her mom is so much better and she's very grateful for all the support. Christen is now working on her fantasy book which features her main character 'Alkara' who's named after mother and who also is an archer. Here is the link.  https://worldofurda.com/   Christen Horne https://lajollamusic.com/christen-horne-voice https://hornestudio.lpages.co/ https://hornestudio.lpages.co/discover-our-classes/   Discover More Facebook: https://www.facebook.com/horneperformancestudioundiagnosed "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Today's location-specific episode features Massachusetts.  We explore the overview of the housing guiding document called Massachusetts Landlord and Tenant Rights.  Each of my location-specific podcasts is set up the same way answering the same four questions:  1) What are the basics of the Massachusetts Landlord and Tenant Rights, 2) What are the nuances of this location – what is different that stands out?, 3) Some guidance about abandoned items left behind by a tenant in a rental in Massachusetts, and 4) Where to get help in your local area in Massachusetts.  As I answer these questions, you'll see me screen share all kinds of documents specific to that location, as well as check off items on my bingo card to see what each location has, what they don't, and what is different.  Then I'll go through what I call my “Bingo Card” of standard items I see most often in tenancy laws in different locations.  This episode is NOT all inclusive – you must research further in your specific area including your County, Regional District, Parish, City or any other Governing Body that involves your rental location, but today's episode will get you started! This episode includes resources for Massachusetts including: Commonwealth of Massachusetts Tenant Landlord Chapter 186  The Attorney General's Guide to Landlord and Tenant Rights | Mass.gov  Massachusetts Tenant Handbook  Abandoned Property - MassLandlords.net  Eviction Legal Services and Mediation | Mass.gov  Massachusetts Legal Help  For Landlords, Property Managers and Investors of All Sizes: - MassLandlords.net  Mass Union of Public Housing Tenants  Massachusetts Bar Association Lawyer Referral Service 

75–100 doors is where most PM companies hit the wall. And the reason is almost always the same: the owner won't hire fast enough.In this episode, I'm joined by Nate Tew, CEO and co-founder of Keyrenter Property Management. They've got 94 locations and about 14k (yes, thats fourteen THOUSAND) doors under management. We dig into PM franchise models, Nate's Model 300 framework, and why he's deliberately keeping growth slower than it could be (Keyrenter would be 2-3x its current size if they accepted every applicant).We discuss:(00:01:40) - Nate's background and career(00:07:07) - Taking a Franchisor approach(00:16:29) - Sponsor - DoorLoop(00:18:05) - Unit Economics(00:21:41) - Painful Decisions and turning away potential Franchisees(00:25:31) - Early signs of the success of a Franchisee(00:28:30) - Intellectual Property(00:39:18) - Sponsor - Enterprise Bank & Trust(00:40:42) - Breaking out of the discomfort in hiring and training(00:49:05) - What the most profitable franchisees are doing differently(00:52:05) - Leadership philosophies and plateau points(00:58:07) - Contrarian Thinking in PMNate breaks down the unit economics behind 23% same-store revenue growth, what separates his most profitable franchisees, and the early signs that tell him a new franchise owner is going to win.We also get into a contrarian take I mostly agree with: most "bad owner" stories aren't really about the owners.If you're scaling a PM company (or thinking about the franchise path) this one's well worth your time.__Resources for Property Managers & Real Estate EntrepreneursCrane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribeRL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/__Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

Former cancer researcher Becky Nova transformed financial hardship into a thriving real estate portfolio spanning New York and the Dominican Republic. In this episode, Becky shares how she went from losing over $100,000 in a failed business overseas to building a 17-door portfolio through house hacking, strategic acquisitions, and remote property management. In this episode, we cover: - How Becky house hacked her first duplex in Yonkers - Scaling to 17 units across multiple markets - Investing in the Dominican Republic remotely - Building systems for self-managing rentals - Why she avoids “hot markets” from social media lists - Tax strategy lessons from working with multiple CPAs - The rise of the Lady Landlords community - Real estate investing as a path to financial independence To become a client, request a consultation from Hall CPA, PLLC at go.therealestatecpa.com/3KSEev6 Get the FREE Ultimate STR Tax Strategy Bundle: go.therealestatecpa.com/strbundle Register for the FREE Investing Debate: go.therealestatecpa.com/debate Submit your question for Tom & Nathan: go.therealestatecpa.com/question The Tax Smart Real Estate Investors podcast is for general information purposes only and is not intended to provide, and should not be relied on for, tax, legal, or accounting advice. Information on the podcast may not constitute the most up-to-date legal or other information. No reader, user, or listener of this podcast should act or refrain from acting on the basis of information on this podcast without first seeking legal and tax advice from counsel in the relevant jurisdiction. Only your individual attorney and tax advisor can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. Use of, and access to, this podcast or any of the links or resources contained or mentioned within the podcast show and show notes do not create a relationship between the reader, user, or listener and podcast hosts, contributors, or guests. Any mention of third-party vendors, products, or services does not constitute an endorsement or recommendation. You should conduct your own due diligence before engaging with any vendor.

What's actually happening in the housing market right now and how should property managers respond? In this episode, Marc Cunningham sits down with housing market expert Ivy Zelman of Zelman & Associates to unpack the macro housing trends shaping the future of property management. Ivy shares why today's market is more segmented than ever, how overbuilding in Sunbelt markets is impacting rents and occupancy, and why affordability (not inventory) is the real issue facing housing today. Marc and Ivy also dive into the growing disconnect between renewal rents and market rents, why occupancy matters more than price in the current environment, and what property managers should be telling owner clients right now. This conversation is packed with insights on build-to-rent communities, investor behavior, reluctant landlords, concessions, demographics, and what property managers should expect over the next several years in both the rental and for-sale housing markets. If you want to better understand the "why" behind today's market conditions and how to communicate those realities to owners this episode is essential listening. Zelman & Associates - Learn more about Zelman & Associates Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists   Rentvine - the property management software you can trust   Lending One - real estate loans for investors   Reconcile Daily - corporate & trust accounting experts   PMbuild - Marc's education for property managers   Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

 Erik has always loved music, performing, dance and laughter. He didn't like school. Erik's mother, Gerri, was very clear from the beginning  on how exactly he was to get through high school. As an english teacher, she knew the benefits of a great education and wasn't about to let him slip through her fingers. Nor was she going to take any part in his decision to not get out of bed, which meant, she wasn't going to be responsible for him not graduating. She was very specific when she said she wouldn't be attending any parent teacher conferences or discussions when Erik had issues at school. It was his responsibility. If he had to repeat a grade, "he'd have no one to blame but himself." That said, Erik and his mother were extremely close. She was a devoted  and committed mother.  She found the joy and humor if life. Having a role model like his mom has helped him raising his two daughters.  Erik says one important lesson he learned from his mom is  "she was present. She was not 'unavailable' when she was physically present." With all the distractions that we have in life now, this one memory of his mother really helps him with his girls. They are his priority when they're together. Looking back, Erik recalls how his parents fostered self reliance and individuality. His mother taught english at night to help others who wanted to empower themselves.   She often worked with bartenders, cashiers and workers who hoped to get a business degree and  change their lives. Erik The Travel Guy : like and subscribe to his youtube channel https://www.youtube.com/results?search_query=erik+the+travel+guy "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

On this episode of Zen and the Art of Real Estate Investing, Jonathan Greene interviews returning guest Jennifer Ruelens, founder of One Focus Property Management in Central Pennsylvania. Jennifer shares a practical guide for buy-and-hold investors on how to find, hire, manage, and ultimately fire a property manager when necessary. Drawing from her experience overseeing more than 600 units, she explains why property management is often misunderstood and how investors can better protect their assets by asking smarter questions and setting clearer expectations. Jennifer breaks down the most important factors investors should evaluate before hiring a management company, including licensing, trust accounting, operational structure, and oversight. She explains why many property management companies operate with weak systems or poor supervision and why investors should understand exactly who is handling their money, security deposits, tenant communication, and day-to-day operations. The conversation also explores how inexperienced investors often mistake accessibility for professionalism and why strong systems and boundaries are critical for long-term property performance. Jonathan and Jennifer also discuss the operational realities of property management, including tenant screening, lease enforcement, maintenance coordination, and capital improvement planning. Jennifer explains why property management should function like a systems-driven business rather than a reactive side hustle and why many traditional real estate agents struggle with the operational demands of managing rental properties effectively. They also examine the warning signs investors should look for when a property manager is underperforming or allowing deferred maintenance and tenant issues to spiral out of control. The conversation also focuses heavily on transitions and accountability. Jennifer shares how investors should approach difficult conversations with property managers, what to inspect and monitor on an ongoing basis, and how to professionally terminate a management relationship when things are no longer working. Throughout the episode, both Jonathan and Jennifer emphasize that great property management is one of the most important factors in protecting long-term wealth for buy-and-hold investors. In this episode, you will hear: • What investors should ask before hiring a property manager • Why licensing, trust accounts, and financial oversight matter in property management • How to evaluate property managers by experiencing the tenant process firsthand • Why property management requires systems, operations, and strong boundaries • The warning signs that a property manager may be underperforming • How to professionally transition away from a bad property management relationship • Why proactive maintenance and capital planning protect long-term investment value Follow and Review If you enjoy the show, please follow Zen and the Art of Real Estate Investing on Apple Podcasts and leave a rating and review. It helps other listeners discover the show and supports its continued growth. Supporting Resources Connect with Jennifer Website: http://www.holditwithpmjen.com/  Youtube: https://www.youtube.com/@HoldItwithPMJen  Facebook: https://www.facebook.com/HoldItwithPMJen/  Instagram: https://www.instagram.com/holditwithpmjen/  LinkedIn: https://www.linkedin.com/in/jenniferruelens/  TikTok: https://www.tiktok.com/@holditwithpmjen  Article: https://www.linkedin.com/pulse/buy-hold-investors-guide-finding-hiring-firing-property-ruelens-evm1e/  Connect with Jonathan: Podcast - www.zenandtheartofrealestateinvesting.com Brokerage - www.streamlined.properties  YouTube - www.youtube.com/c/JonathanGreeneRE/videos Instagram - www.instagram.com/zenrealestateinvesting Instagram-  www.instagram.com/trustgreene Instagram - www.instagram.com/streamlinedproperties Instagram - www.instagream.com/zenupstate Zillow - www.zillow.com/profile/trustgreene Bigger Pockets - www.biggerpockets.com/users/TrustGreene Facebook - www.facebook.com/zenandtheartofrealestateinvesting Jonathan's Hub Site - www.trustgreene.com Email - Jonathan@trustgreene.com This episode was produced by Outlier Audio.

Will Parrish, co-founder and Chief Customer Officer at Lula, joins Andrew to talk about where property managers are starting to feel financially squeezed. Whether it's labor costs, pricing of repairs, or flatlining rents, PMs are looking for ways to optimize their processes.

Will Parrish, co-founder and Chief Customer Officer at Lula, joins Andrew to talk about where property managers are starting to feel financially squeezed. Whether it's labor costs, pricing of repairs, or flatlining rents, PMs are looking for ways to optimize their processes.

Il gère 90 logements dans le Grand Est… et part une semaine au ski sans intervenir une seule fois________________________________________________

Pat, my guest's mom, grew up in Washington state. Because her parents had divorced wen Pat was a little girl, Pat spent the school year with her mother on the coast of Washington and summers with her father in the eastern part of the state. Pat learned independence starting at the early age of five years old as her parents  put her on a train by herself, back and forth across the state.  This part of Shannon's journey begins with her mom's Sock Monkey and it's opened up a world of learning and inspiration. Incase you're not familiar with what a sock monkey is, it's a  toy for young and old.  Stuffed Sock Monkeys were very popular in the 1930 and 40's, especially during The Great Depression to help uplift the spirits of children and adults. After Shannon's mother died, she came across a Stuffed Sock Monkey in her mother's possessions. She took it home with her and it's created a life of its own, a significance that Shannon is still surprised by today. In regard to her mother Shannon says "she was a teacher by nature and a teacher by trade. In fact, Pat was a  6th grade teacher for a while in addition to a Special Education teacher. Everything was a teaching /learning experience."  Shannon, her twin sister, Cheryl, and their mother had a very close relationship. All three women have intuitive capabilities and Pat allowed Shannon to make her own mistakes.  Shannon  in her late 20's,  started to develop her own psychic abilities. And as a twin, Shannon and her sister Cheryl, have psychic abilities that they work on together from near and afar.   Shannon shares stories of all the music in their home growing up. "Mom, she was brilliant. She could play any instrument by ear you gave her. Her main instrument in our home was the piano." With an infectious laugh that Shannon most likely inherited from her mom,  my guest fills us in on how funny  her mother was. She just lit up the whole family with her witty sense of humor. Shannon Grissom is an award winning artist, author and illustrator of the book "Monkey Made of Sockies" and most recently the creator of 'Sock Monkey Oracle Cards."   - Each card is a unique painting of a sock monkey which correlates to a specific Oracle Card. What are Oracle cards? Shannon Grissom will explain all of this and share more stories of her mom  Pat. https://twitter.com/ShannonGrissom  FB Page 1.4K FB Personal 2.1K https://www.facebook.com/ShannonGrissomCreations/ YouTube 410 https://www.youtube.com/shannongrissom LinkedIn 1.1K (CENTRAL VALLEY TALK SHOW-APRIL 2022 WITH AUSTIN REED. https://www.linkedin.com/in/shannongrissom/ TikTok 95 https://www.tiktok.com/@shannongrissom IG 1.1 https://www.instagram.com/shannongrissom/   *WEBSITE https://sockmonkeyoracle.com/ "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

KSN attorney Jessica Ryan discusses frequently asked questions by Chicagoland landlords and rental property managers. Topics include junk fee status, CARES Act notice, 5 day vs non-renewal, current eviction delays, ERP updates, and more. (56 mins.)

Negative gearing changes may have grabbed the headlines this week, but the real disruption in real estate is happening inside the property management model itself, where reactive service models are starting to break down under pressure. On The Property Management Excellence (PMX) Podcast, Managed co-founder Alex Whitlock speaks with Managed CEO Phil Tarrant and head of finance and compliance Alexander Laureti about how recent government policy shifts are forcing a rethink of the property manager's role in the investment ecosystem. The key shift underway is from reactive service delivery to advisory-led property management, where value is defined by offering landlords strategy and proactive guidance, not just offering maintenance requests. Technology and automation are accelerating that change by removing administrative burden and freeing property managers to focus on client strategy and communication. The result is a growing divide between operators who continue to shoulder time-consuming jobs and those building scalable, insight-driven rent roll businesses.

HELP US IMPROVE THE PODCAST - TAKE THIS 3 MIN SURVEY:https://forms.gle/fRTV2YiJqncKVpFh7WEBINAR LINK:https://shawnmoore.clickfunnels.com/optiniyvvg89sWant to learn more about Vodyssey or start your STR journey. Book a call here:https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7FOLLOW US:https://www.instagram.com/vodysseyshawnmoorehttps://www.facebook.com/vodysseyshawnmoore/https://www.linkedin.com/company/str-financial-freedomhttps://www.tiktok.com/@vodysseyshawnmooreCONTACT US:support@vodyssey.comChapters00:00:00 Intro00:01:48 Shout Outs and Community Engagement00:04:59 State Regulations on Short-Term Rentals00:10:19 The Impact of Local Regulations on Property Rights00:16:46 The Role of HOAs in Short-Term Rentals00:23:29 Delta and Airbnb Partnership Overview00:27:55 Maximizing Points and Strategic Partnerships00:29:08 The Importance of Guest Reviews00:30:07 Handling Same-Day Check-Ins and Check-Outs00:33:47 Accounting Software for Short-Term Rentals00:34:58 Understanding Property Classifications and Market Positioning00:36:51 Designing for Success: The Vodacy Algorithm00:49:06 Creating Unique Experiences in Competitive Markets00:51:06 Final Thoughts and Community Engagement

Clare was born in New York City yet her parents were originally from Ukraine. Rich is a very warm and caring son. Looking back, Rich would like to have asked his mom "what she was so worried about all the time." Looking back, my guest also has regrets for his mom's lack of happiness and wellbeing. As a teen he was more concerned with himself than the welfare of his mom. In hindsight,  he wishes she had taken better care of herself- had more friends, etc. As a young girl, Clare's mother, Rich's maternal grandmother, put a lot of pressure on Clare to practice her music. Clare was a phenomenal concert pianist.  She studied piano from a young age and within a few years she suddenly quit playing the piano, defiant to her mother's constant nagging. Rich's mom was overprotected and as he says "kind of spoiled." Interestingly enough, Clare was overprotected by her own mother and then did something similar to her only son. Rich refers to it as a "constant hovering."  As a result, Rich created his own  internal world  or a world of imagination which he found at the library and through books.    A college professor recognized that Rich  showed some true talent in his poetry and encouraged him to pursue it. Today, Rich is a poet and has almost one hundred poems published in the Monmouth Review (Monmouth University) and two in the International Journal of Poetry Therapy and several in other literary publications. Twenty years since his mom's death, he looks back fondly on his memories of his mom . His memories don't rattle him as much now. He's embracing the whole picture of her life and not just the last five years that she endured Alzheimer's.  Poem#1  The Science of Medicine Poem #2  Bringing In The Tide https://www.amazon.com/Writing-Away-Demons-Creative-Transformative/dp/0878393293 Richard's forthcoming book of poetry "Constellations" due to be published late 2022.  "Constellations are our attempt to make sense of the universe. We create patterns in the sky, trying to understand what God might mean, and write our stories as if we knew. These poems are my constellations. The words are stars. May their light be a guide to find your way home." - Richard Fireman "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

High workloads and challenging clients are only part of the story. Outdated systems and manual processes are quietly draining time, energy, and focus. Could automation be the circuit breaker the industry desperately needs? On The Property Management Excellence (PMX) Podcast, Alex Whitlock speaks with Phil Tarrant and Bairave Jeyasothy from Managed about how payments and legacy trust accounting are contributing to industry burnout. Manual reconciliations, fragmented systems, and compliance complexity are still dominating workflows, despite major advances in automation elsewhere. The discussion explores how digital wallets and automated payments are reducing admin, improving transparency, and removing repetitive tasks across the rental ecosystem. And the genesis of the challenge is obvious: property management has fallen behind other industries in payment innovation, and that gap is now fuelling inefficiency and burnout. The shift is not about replacing property managers. It is about removing friction so they can focus on relationships and higher-value work and build long-term, sustainable, and growth-focused businesses.

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What if your bank was also a technology company that actually understood property management? In this episode, I sit down with George Cheng, GM of Vertical Solutions at Column - the bank powering companies like Ramp, Bill.com, and Wise behind the scenes.Column is unusual: they are a nationally chartered, FDIC-insured bank AND built their core banking software from scratch (the founder also started Plaid). That means real APIs, real-time data, and a level of integration that legacy banks running on FIS and Fiserv simply can't offer. We discuss:(00:01:48) - Column's work for property managers(00:05:22) - How banks differ from companies like PayPal, Stripe, and Venmo(00:09:04) - Banking APIs(00:18:27) - What Column is providing tech-forward PM companies(00:31:54) - How PM companies are taking advantage of Column(00:41:45) - Corporate accounting and trust accounting(00:46:41) - AI predictions(00:51:46) - Closing thoughtsGeorge also shares why accounting is the area of PM most ripe for AI disruption (and why nothing has happened there yet), what it looks like when one of his PM clients built a CEO-level dashboard pulling from both their PMS and their bank in real time, and his take on how agentic AI is reshaping the SaaS landscape. We also get into earnings credits, the state banking laws still tripping operators up, and the future of outcomes-based pricing in software.Learn more about Column: https://column.com/property-managementConnect with George: https://www.linkedin.com/in/georgecheng7/

You don't make money managing a property. You make it at the purchase.

Montes De Oca translated from Spanish means "mountains of Oca or bird similar to a goose" -from an area in the Basque region of Spain in the north central mountains, and that is where Carlyn's family originally emigrated from. Carlyn is a first generation Mexican American who was raised in California. It wasn't until she took a DNA test in her 50's, just to see what her more specific lineage was, that she found out some shocking news. There was a discrepancy in one of the results that caught Carlyn's eye, but being busy, she let it go. She had noticed that all of her siblings seemed to be very quiet and distant once she started asking questions. Had she spent more time on fully reading the results, she would have seen that there was a woman's name listed as a potential relative. "Ancestry DNA doesn't lie" is what Carlyn was told by this stranger's husband. Carlyn's mother and father made a life changing decision based on love and compassion . They didn't hesitate or dwell on the possible difficult road ahead. They did what they felt was the right thing to do. a sister and two brothers that live nearby plus 2 other siblings in  Mexico  that were a lot older. As teens, Carlyn's older siblings suddenly had an adopted baby sister and were told by their parents, not to tell anyone, including their baby sister that she was adopted for fear of someone trying to take her away.  You will never tell her she's adopted because if you do, there are  people out there that may try and hurt her. " Children born out of wedlock where not looked at fondly and Carlyn's parents didn't want that stigma to follow her. When I asked my guest how she's been handling all this upheaval, she says "it's a paradox. Life works in mysterious ways and it gives you the information that you need at exactly at the right time. The first year was really  hard and this is tough stuff."  Her parents  were both strong people and they raised their children to be tough. "It's hard to have the rug pulled out from under you and to loose your identity in the snap of the fingers." I guess you never know what you'll find in your results  when you do a DNA test. It especially is difficult when you get conflicting results as an adult vs a baby or child. Carlyn mentioned LDA or Late Discovery Adoptees. I've attached the link if you'd like further information.        https://www.latediscoveryadoptees.com/ It's been a journey for Carlyn since she got this startling news of being adopted. In the subsequent years, she's done a lot of soul searching and research. She's interviewed many people and family members, found her biological mother and adopted her dog, Grace. November  2022, Carlyn released her most recent book "Junkyard Girl: a Memoir of Ancestry, Family Secrets and Second Chances."  Mary was known for being  very over protective of her daughter and it in fact it caused a lot of contention between the two ladies. She loved her daughter and felt that because she was adopted, she needed to keep an eye on her for her safety. The only regret that Carlyn really has is that her siblings didn't tell her the truth before her parents passed away. Carlyn's older sister thought she was protecting her adopted sibling, just as Carlyn's mother, Mary, thought being over protective would serve her well. Carlyn's Books: "Dog As My Doctor, Cat As My Nurse" "Paws For The Good Stuff-A dog lover's journal" "Paws For The Good Stuff-A cat lover's journal" Discover More https://animalhumanhealth.com/ http://animalhumanhealth.com/media-press/ https://animalhumanhealth.com/book/ https://animalhumanhealth.com/junkyardgirl/ https://animalhumanhealth.com/blog/ https://animalhumanhealth.com/press-kit/carlyns-bio/ https://www.facebook.com/carlynmontesdeoca/ https://www.facebook.com/CarlynMDO https://www.instagram.com/carlynmontesdeoca/ https://www.youtube.com/watch?v=tq8EpIit7Lw         "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Property management isn't a back-office function. It's a high-value asset business treated like admin. That needs to change. On The Property Management Excellence (PMX) Podcast, Alex Whitlock sits down with Tom Panos to break down why most property managers are still operating reactively, and what happens when you start thinking like a top sales agent instead. The legacy model is simple. Sales teams lead. Property managers follow. However, this mindset is costing agencies trust, efficiency, and market share. From weak onboarding to poor landlord education and missed opportunities with technology, the episode exposes why so many property management relationships start off on the wrong foot, and stay there. Panos is blunt: if property managers don't start leading conversations, setting expectations, and acting like asset managers, landlords will keep seeing them as a cost, not a partner. Too many agencies still underplay their most valuable asset, the rent roll.

Today, Jason sat down with Caleb Christopher to break down how creative finance is actually being used in today's real estate market, especially for property managers looking to grow beyond traditional deals. In this episode of the #DoorGrowShow, property management growth expert Jason Hull and Caleb Christopher discuss strategies like subject-to deals, the due on sale clause, wraparound mortgages, and other creative transaction structures, along with how property managers can use these tools to acquire more doors, help investors expand their portfolios, and even build their own. You'll Learn [00:09] Introduction to Creative Finance in Real Estate [01:01] Caleb Christopher's Entrepreneurial Journey [04:39] Understanding Subject To Deals [10:10] Opportunities for Property Management Business Owners [11:45] Navigating Legal Counsel in Creative Finance [14:17] Understanding Wraparound Mortgages [19:45] Creative Financing Structures [22:27] The Role of Creative Transaction Consulting [27:06] Building Relationships in Property Management Quotables "If you have a business and you don't know what to do with those opportunities, other people do, and you can get paid a referral fee." "The due on sale clause is always going to be a stone hanging over your head. You can't get rid of it." "Your low-interest mortgage is an asset I'm willing to buy." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) Five, four, three, two, one. All right, welcome everybody. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness,   change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. All right, so in today's episode, I'm hanging out here with Caleb Christopher. Welcome, Caleb. And we're gonna be chatting about creative finance and what it really looks like in today's real estate market. And Caleb's gonna share practical insights from his time in the industry, breaking down strategies like Sub 2, Subject 2 Deals.   Caleb Christopher (00:46) All right, thank you.   Jason Hull (01:01) the due on sale clause, wrap around mortgages and other creative transaction structures to give a helpful real world perspective for anyone looking to get started in creative finance. for property managers, know creative finance is how you help your investors get into more units and they all want to manage more units. So cool. Welcome Caleb.   Caleb Christopher (01:24) Thank you. I live creative finance, so ask in any direction.   Jason Hull (01:26) So, yeah, it's your   thing. Yeah, yeah, you live it. It's your middle name, right? Yeah. So Caleb was showing me he has paint on his arm from right, like, I don't know where he, yeah, he's been doing some stuff. He's like legit into the work. He's got rental properties. So he's down in the, in the paint. So Caleb, give us a little bit of background on yourself.   Caleb Christopher (01:32) Yeah.   Yeah. I've got rental properties.   Jason Hull (01:51) at kind of your, how did you get into doing what you're doing now? What's sort of your entrepreneurial journey for the entrepreneurs listening?   Caleb Christopher (01:58) Yeah, so entrepreneurship has gone way back for me. What, I'm 38 now? I'm almost 39. 39 feels a lot closer to 40 than 38, by the way. ⁓ As an entrepreneur, I'm like, wait, that's like one of those. Anyway, so.   Jason Hull (02:06) Yeah, yeah.   It's a milestone, yeah.   I'm a decade older than you. was born in 77. So I'm feeling even older now. Keep going.   Caleb Christopher (02:18) Okay.   You look fantastic.   So entrepreneurship in fifth grade, I found these mechanical pencils that would come apart in the middle and they were different colors. And I bought them in bulk at Costco and resold them to my classmates in whatever color combinations they want. Mates started making money. I was like, this is kind of cool. And I like customizing stuff. So that was cool. And then a bunch of little stuff like that. And it ended up where I ran a paintball field out of my parents' house in the woods. I liked working. like work as my hobby.   Jason Hull (02:23) Thank   Yeah. Okay.   Yes.   Caleb Christopher (02:48) but also paintball. I've got a 12 year old, we're building a paintball course in my, at my house now, cause he's just starting to get into it. So, but I did that and I bought rental gear and I funded my paintball journeys by having other people rent from me. And so that was that. And then I got into IT and cybersecurity consulting. So entrepreneurship has been a thing where I'm just always adding value, always had a second job, some, some other gig where I like to help do creative problem solving.   Jason Hull (02:48) Yeah, fun.   Yeah, good time.   Nice.   Yeah.   Caleb Christopher (03:15) And then I discovered real estate when I couldn't sell my house. The one I'm in right now was right next door to family, which was great, but I couldn't sell the one I was in. And so I had to rent it out and I became an accidental landlord and refinanced the property. And then I read Rich Dad Poor Dad and I was like, thank God I have a rental property. And that was the beginning of the real estate journey.   Jason Hull (03:27) Yeah.   Right, right. And everybody, you have to read Rich Dad Poor Dad. I think it's a requirement. And then you want to get out of the rat race and yeah, yeah. We would play.   Caleb Christopher (03:41) Yeah.   Yeah. Start building wealth. Just   treat, treat houses like a retirement account. Slow building. Even if you don't do anything else, if you get a few rentals, you're in a pretty good shape.   Jason Hull (03:56) Yeah. Have you seen Robert Kiyosaki's game, the board game? Yeah, probably. Maybe it does all the math for you. ⁓ yeah. We did it the hard way and I would just make my wife do the math. I'm like, go ahead, Sarah. You do this. She's like, she likes it. She thinks that part's fun. Yeah. Right. That's why she's the COO and not me.   Caleb Christopher (03:59) Yeah. It's easier to play online than it is the board game.   It does. Then you don't have all the little cards handing back and forth. So yeah, I highly recommend just running a private game on a computer.   Okay, what a blessing.   Jason Hull (04:25) All right, so cool. Well, let's get into this. Let's get in this topic. So tell us about the first thing mentioned in the intro was like the subject two deals, like this strategy.   Caleb Christopher (04:39) Yes, so sub 2 is when you take a property subject to something else. It could be a federal IRS lien. It could be the person's mortgage. It's always, by the way, everybody does sub 2 deals and they just haven't thought of it this way. When a utility company comes to dig up a chunk of your yard and you can't say something about it, that's because you bought it subject to easements, rights of way, etc. So...   Jason Hull (04:52) Okay.   Yeah, easements.   Caleb Christopher (05:04) There are external things that can act upon you or your property because you bought the property subject to them. What we do in subject to deals is we add the loan to the list of things taken subject to. So if the mortgage company notices that you sold a house to me without paying off the mortgage, right? The deed transfers to me and I'm making your payments now. That's a sub two. ⁓ if they notice and if they care, they can accelerate that loan because of the due on sale clause. So kind of two birds with one stone with this description. It exists in every.   Jason Hull (05:24) Yeah.   Yeah, doesn't that void most loans or?   Caleb Christopher (05:34) loan I've ever seen. Maybe not in a seller finance loan if you explicitly exclude it. It's not required, but a due on sale is a good protection for a lender to have because if you transfer and if they care, they can accelerate. It doesn't require them to. They can.   Jason Hull (05:36) Right.   but they can and   some terms in loans I believe also if you if it switches ownership, they it says it maybe negates the terms of the agreement or.   Caleb Christopher (05:59) Nope, it doesn't cancel anything else. it's, and a lot of people are like, is sub two illegal? No, it's not illegal. Here's when it is illegal. If I'm borrowing with the intent to hand it to somebody else, the deed, it was never my intention to occupy the property or to satisfy the requirements. And I'm misrepresenting or providing materially false information. That's fraud and that's illegal. However,   Jason Hull (06:04) Thank   Okay.   Okay.   Caleb Christopher (06:24) If I buy the house and I move into it as my primary residence or whatever the occupancy requirements are, and then I decide later on to sell it subject to the mortgage, I can do that. And that's a violation, a civil violation of the mortgage contract, which says if you transfer without paying us off or without our permission, we can accelerate the loan. But it's a defined default and a defined remedy.   Jason Hull (06:42) I see.   So I had a client and what he was doing is he was helping facilitate deals and his way of kind of getting around stuff was he would set up a trust. He would place the business, the current owner of the property as, you know, as one of the members of that trust. So they still had that person in place. They would just decrease their ownership stake through the trust, right? So.   Caleb Christopher (07:07) Still technically a violation of the due on sale clause. Some people think Garn St. Germain Act protects an investor like all trust acquisitions from a due on sale, which is not true. By the way, a little more background. I'm very technical. read laws and rules and court cases. so if anybody's got a, I'm giving you a real technical answer here, not an attorney though. The Garn St. Germain Act protects family transfers, but not an investor purchase, even if you leave the seller as a partial owner. Technically it's still a violation.   Jason Hull (07:16) Yeah. Yeah.   I love it.   Mm-hmm.   Got it.   Yeah.   Caleb Christopher (07:36) but it's less likely they'll notice.   Jason Hull (07:38) I see the sub two guys, Pace Morby or whatever his name is. And I just see a lot of people saying, this is illegal or you can't do this. And people come after him all the time. And I don't know. I don't know what. I'm not as technical maybe as you. So I don't know. What's your take on that?   Caleb Christopher (07:54) It's absolutely not illegal. It's illegal to misrepresent something at any time, but there's no duty or compunction in the contract for me to notify you as my lender that I've transferred the property. Even if there was, that would just be another violation of the mortgage contract and not something criminal.   Jason Hull (08:05) Got it.   Got it, okay, right. You're not going to jail over it, but okay. So if you're doing the subject two or if like some of the property management business owners listening are wanting to maybe take over the ownership of some of the rental properties that they're.   Caleb Christopher (08:23) Yeah, dude.   Can I say that is, think, the number one opportunity for a property management company owner is you can either do acquisitions for yourself by taking over tired landlords' properties. My goodness. Hey, are you tired of this property? I'll take the deed. I'll pay you X cash and I'll just take over the payments. Huge opportunity. Also playing middleman, if you know sub 2 investors. If you've got tired landlords, you have an opportunity.   Jason Hull (08:30) Yes.   Hmm.   Caleb Christopher (08:51) You can be the buyer or you can be the middleman who finds the buyers who are willing to take those over. And if it's older debt with a lower interest rate, I'm telling you, I will pay more for that property than I will for to get a new, the same property with a new loan.   Jason Hull (08:56) Right.   Yes, yeah. So, I mean, really, the smartest thing a property management business owner can do is build up their own portfolio, right. And rather than just helping everybody else build up theirs. And we've got a client and he I think he has like he has two, three hundred doors in his business. He owns all of them. He basically just uses his property management business as a honeypot. People come to him, say, hey, I need management. And then he he said, well, let's take a look at your property situation.   And then he's like, yeah, well, if you sell this, you're going to have all these taxes and all these issues. And man, if only there was a way you could still get paid on this, but avoid that. And then he convinces them to do seller financing without telling him it's seller financing, sort of. Right. And so then he like just takes over the ownership and he keeps paying them to pay them off. And so he's got this really sizable portfolio. And during the, when the   Caleb Christopher (09:37) Hmm.   Jason Hull (09:56) If the market shifts a certain way, he's taking on millions of dollars in assets pretty easily, you know, having these conversations. And so, yeah, I think there's definitely an opportunity for property management business owners to be paying attention to this. Is there anything else you would want to say about subject two that maybe they should be aware of or?   Caleb Christopher (10:10) Yes.   I mean, there's plenty of discussions to be had when you get down into the details. Knowing what it is is the first stage. I would just remind back on this last point, if you have a business and you don't know what to do with those opportunities, other people do and you can get paid a referral fee. So don't sit on the fact that you've got tired landlords. Send out a survey and like, if somebody came to you with an offer today, would you sell?   Jason Hull (10:17) .   Right. Yeah. And the thing is, as a property manager, they have this, they have several advantages, but one, they know the market, they know which properties would cashflow the best, they know what they could rent for. They're connected to real world reality, unlike a lot of real estate agents in the market when it comes to rentals. And they have a large portfolio of owners. So if one owner is like, want to sell, they've got a whole bunch of others. They could say, Hey, do you want this? So they could do that middleman thing that you were talking about.   Okay. Love it. think it's, it's just smart. And, it sounds like the biggest challenge would be the, the sound like the, sounds like the most difficult piece of this would be, how do I get really solid legal counsel for making sure that this is done or structured the right way? Or we keep the loan intact.   Caleb Christopher (11:06) That's it. We're done with the episode. That's the main point.   Excellent.   Yeah. So one thing, the due on sale clause is always going to be a stone hanging over your head. You can't get rid of it. And if you can't take that heat, you got to stay out of the kitchen, basically. That said, I have resolved due on sale on consumer loans, not DSCR. I've resolved due on sale with consumer slash investment property loans for the individual buyer borrower. But where was I going with that?   Jason Hull (11:30) Yeah.   How did you solve   this? Is this like a trade secret or can you share with the audience?   Caleb Christopher (11:48) Nah,   so the broad strokes are pretty obvious. It's the details that kill you. it's basically, if I bought your house subject to, and they accelerate the loan, then I'm going to try to call them and negotiate them away off the cliff, right? Like, hey, I'm making the payments. What's really the problem? Can I assume this? What options do we have? If they're inflexible, the bigger banks, then I'm going to have to go with technical compliance, which is I'm going to deed the property back to you.   Jason Hull (11:54) Yeah.   Caleb Christopher (12:15) And then we just get into this whole thing like, yeah, but what if I deed it to you and you don't sign the next document back to me to let me continue like a master lease where I keep all the profits or whatever we want to call it. Ideally, we just restructure the transaction with paperwork that's either less visible or completely acceptable to the lender.   Jason Hull (12:31) Got it. So this is just a conversation with the lender, basically, hey, this is what's happening. How do we make this work? So everybody's happy.   Caleb Christopher (12:37) and the bigger banks will not tell you how   to make it work. They'll just require you to show evidence that ID to the property back to you. But that's only one part of the puzzle, because we still need to restructure the transaction internally.   Jason Hull (12:44) I see. Okay.   Right. So then it's between you and the homeowner. Yeah. Got it. And there's just making a a deal where they're making your there's money being exchanged, even though the legal technical ownership hasn't really shifted.   Caleb Christopher (13:04) Right. There's a paperwork dance around any obstacle. Now you asked about legal counsel. Lawyers are good at saying no. I'm not going to discourage. Here's my law degree right here. I don't have one. So yes, I'm never going to discourage somebody from getting an attorney involved. My concern is a lot of times they don't have the direct experience on these types of deals. And when they see risk, they say no. ⁓   Jason Hull (13:10) Right. That's their default. Right. It looks just like mine.   Yeah.   Yeah.   That's the safest   thing for them to do.   Caleb Christopher (13:30) That's right. And when I go to an attorney, I'm like, I'm not, I'm paying you to tell me how not tell me no.   Jason Hull (13:37) Right. The pre-frame with attorneys is everything. I say the similar thing. You don't go to the attorney and say, hey, how can I get out of this horrible contract with this franchise I'm in, for example? It's this is what I want to do. What's the best way to do this? I'm going to do it. Yeah. So you give them the right pre-frame.   Caleb Christopher (13:49) Figure out how. Well, you can't because there's this risk.   And I'm like, yeah, there is risk. I need to accept a few risks here because let's be outcomes oriented. And if you can coach an attorney to be outcomes oriented before you start spending a bunch of money on them, then great. That said, I've had a hard enough time finding that in every state. that's why entrepreneurial, I started Creative TC, which is transaction consulting, because I've been there and I've done that with dozens of deals per month for the last four years next.   Jason Hull (13:59) Yes.   Yes.   Caleb Christopher (14:17) in a couple of weeks here. we've touched literally thousands of these deals. We've seen them up, down, left, right, sideways and back.   Jason Hull (14:18) Got it.   Yeah, so the short answer is call Caleb. Yeah, okay, cool. So the next thing is like, we talked about the do on sale clause a bit. I don't know if there's anything else to mention on that. And then we can go into wraparound mortgages.   Caleb Christopher (14:27) Yeah.   Yeah, I love it.   Jason Hull (14:40) I'm not familiar with wraparound mortgages.   Caleb Christopher (14:42) Okay, it's like you ever go to Chipotle and they make that big fat burrito? What if they put a second tortilla around it?   Jason Hull (14:47) yeah.   then it's way less likely to break open.   Caleb Christopher (14:53) Very good. Very good. I think there's a lot of good analogies here with wraparound mortgages. So mortgage is a contract that says, by the way, a lot of people get this backwards, a mortgage, you give the bank a mortgage, they gave you a loan. It's not the other way around. So when you give the bank a mortgage, you're saying, hey, in exchange for this $500,000, you can foreclose if I don't pay it. That's the mortgage. It gives them the right to foreclose. We want to do that to be ethical.   If I bought your house subject to the existing mortgage, ideally we would do something called a mirror wrap. Now, if you had equity and you wanted to finance me a larger dollar amount than what you owe, can change that. But a mirror wrap says, hey, here's the existing loan. We're putting another one around it. That way you can foreclose on me for non-payment, just like the bank can foreclose on you. So if I don't make your payments, you can still pay your payments so that your loan is in good standing and they can't foreclose on you. But   Jason Hull (15:33) Thank   Caleb Christopher (15:47) when I'm not making payments, you can foreclose on me. So a mortgage basically just says, you have the right to foreclose on somebody for violating the terms of the mortgage.   Jason Hull (15:58) Yeah, okay, clever.   Caleb Christopher (15:59) as opposed   to a naked sub 2. Like if I just took the deed and said, I'll make your payments. Cool, but yeah, yeah. It's like, but wouldn't you like the ability to foreclose if I don't? That's a wraparound mortgage.   Jason Hull (16:04) Yeah, cool. If I really trust you, but trust the verify, right? So.   Right, yeah, like worst case scenario,   it's like, you know, just like getting into a relationship pre-nup, post-nup, like making sure there's, like if things go bad, which nobody plans on, it's not gonna be as bad. Yeah.   Caleb Christopher (16:25) Right. It's a stop   loss, right? It will cost you money to foreclose on me, but your credit's on the line, so you can still protect it to some degree.   Jason Hull (16:34) Okay, yeah, cool. I like it. And I would imagine the owners like this too. Everybody likes this. This makes everybody feel safer.   Caleb Christopher (16:42) Yes, so that's one aspect is it's the safe legal ethical way to do it. The other piece is that you can use if I've got a 4 % interest mortgage. Actually, I've got one that's a 3.625 a sub 2 in Colorado. If I sold this to a new buyer right now on seller finance, I would give them a wraparound mortgage. But what would I be doing? Would I pass that 3.625 to them?   Jason Hull (16:46) huh.   Mm-hmm.   Well, no, you get a cut, right? Yeah.   Caleb Christopher (17:07) I would rather mark it up to 8 %   or seven or so, whatever's practical today. So I can keep the difference. can arbitrage the interest rate. So wraparound mortgages work not only for the ability to foreclose on a non-payer, but you can also increase either the total amount financed or the rate or both. And so wraparound mortgages can be used to transfer as a profit mechanism as well. And when you own the house that I sold you, I don't have to fix your toilet. You just have to pay me every month.   Jason Hull (17:36) Right, so in the case of the audience here, like property management business owner, they don't want to, like they could take over the property themselves, but they could also facilitate the deal and for the new owner, it's a higher percentage and they're just keeping the difference.   Caleb Christopher (17:41) Mm-hmm.   Sometimes you've got a tenant who has lived in a property for five years and they're a great tenant. You like, you want to help them out, but they can't seem to get a loan. It's like, all right, well, I'll let you make payments on this one. I don't like rent to own. Not the same because that's up your, you're conveying interest to them monthly. It's a convoluted mess. I would rather do a straight seller finance like this, where we do a wraparound mortgage and I'll bump the rate and you're going to pay me a premium, but you're going to get ownership.   Jason Hull (18:04) Yes.   Yeah, got it. Okay. Yeah, that's a healthier, safer way.   Caleb Christopher (18:20) And now I don't have to replace light   bulbs or fix toilets or repair the roof or whatever else goes on the plate.   Jason Hull (18:27) Unless you're the manager and you get paid to do that.   Caleb Christopher (18:30) What? It moves out of property management at that point if it becomes a seller finance. Yeah, they're the owner now.   Jason Hull (18:33) because somebody's buying it. They're not renting.   Got it. Yeah. OK, cool. Yeah, I like this idea, the wraparound mortgage. OK. Are there other types of wraparound mortgages? Is that the main thing?   Caleb Christopher (18:45) Now they're specific to your situation like what's best for you and what state you're in etc. I just had a conversation with somebody who used up all their available cash to get rent properties. Right, so they got three or four rentals, but they've got no cash left and they've got good interest rates and I said you could sell those on wraps and increase your cash flow every month and get a down payment from somebody and she was like what?   Jason Hull (18:48) Yeah.   ⁓   Caleb Christopher (19:12) I said, you want capital to do the next deal, right? Yeah. Okay.   Jason Hull (19:12) yeah. Right, so yeah, because that low interest rate is an advantage. So it's kind of sellable.   Caleb Christopher (19:20) It is and you can make a monthly bump.   Yes, it is your low interest loan. By the way, I just say this to people. Your low interest mortgage is an asset I'm willing to buy. The same house is worth more money to me with a low interest rate than I'll buy sub two. Then it is just on the market on average.   Jason Hull (19:29) No.   Okay.   Yeah, that's clever. Yeah, okay. Got it. Very cool. All right, so other creative structures.   any others.   Caleb Christopher (19:46) Yeah, so contract for deed or land contract, it's a seller, it's a type of seller finance. If I'm the seller, I like it because I hold legal title. And if I hold legal title, you can't place additional liens. Yeah, so I don't want you placing solar liens without my permission or water softener liens or a HELOC on top of whatever current balance is. So if I, if I sell to you on a wraparound mortgage, you have the full deed, legal title and everything.   Jason Hull (19:53) Okay.   Yeah.   Yeah.   Caleb Christopher (20:15) and you can place additional liens. You can use this property as security for other loans. I really don't want that complication in case I do have to foreclose and maybe take the property back if I bid what's owed. I don't want it coming back to me with an extra three liens or $40,000 worth of debt. So contract for deed is pretty ideal because I hold legal title, you get equitable title. And it's same seller finance term, same wraparound concept like markup interest rate and monthly payments and stuff.   Jason Hull (20:41) Got it, okay, very cool. These are fun little vehicles. There's like these magic little tool sets that you've got in your toolbox. Any others?   Caleb Christopher (20:48) I I like the master lease concept where it's like a sub 2, right? I'll make sure all your bills get paid, but I keep everything that comes back on top. I take it off your plate. I agree formally to cover any expenses related to the property, et cetera, but we're going to do it like a master lease with an option to purchase.   Jason Hull (20:59) Okay.   Thank   Caleb Christopher (21:10) If you're scared of due on sale, or if you've got a DSCR loan that will not tolerate a contract for deed or a trust acquisition or a full on sub two, we can do this custom master lease, which replicates all the parts and pieces effectively without violating that due on sale clause.   Jason Hull (21:28) Okay. And I know property managers sometimes are talking about things like, know, they want to get their investors into more property, right? So they're talking about things like maybe doing a 1031 exchange to get into a bigger property maybe, or doing cash out refinance to pull equity out to get into a next unit or next property. You know, these type of vehicles. But these additional tools you...   Caleb Christopher (21:35) Mm-hmm.   Mm-hmm.   Jason Hull (21:54) chat about today I think are very fascinating. I don't think a lot of them I haven't heard them talk about.   Caleb Christopher (21:58) Yeah,   mean, awareness is the big thing, right? You need to be aware that you can do some of these things, and then you find the person who can help structure it specifically for your scenario. But I see a lot of people who are like, I'm going to do a creative deal. And it's like, on what, though?   Jason Hull (22:12) Yeah.   Got it. Okay. So, I don't know if there's anything else we're missing or that you wanted to cover, but I think then the next question would be how, where do you fit into this? Cause you have a business that facilitates this or helps with this.   Caleb Christopher (22:27) Yeah. So I started Creative TC four years ago and this creative transaction consulting so that we could help make these deals safe, legal and ethical. You can imagine that it's pretty easy to do somebody dirty, whether you mean to or not, with these arrangements when somebody's credits on the line, they're convoluted. And so you need a guiding light. You need somebody to hold your hand, maybe be a lighthouse so you don't crash on the rocks. That's what Creative TC is. And so we consult on these deals nationwide to help people do them safely.   Jason Hull (22:35) Okay.   yeah.   Okay.   Caleb Christopher (22:56) And then I started Creative Title this last year to fill a void in the state of Colorado where a bunch of companies were pulling out of creative deals.   Jason Hull (23:04) Yeah, got it. So yeah, I get it. Yeah. And I'm sure a lot of times it's not even the, it's, everybody has good intentions, maybe from the very beginning. But when, as soon as something gets weird or sticky or confusing or challenging, then somebody's like, feels like somebody else is being unethical or do them dirty or whatever, or we don't have a, we don't have an exit path or we don't have a clear delineation of, you know, that makes everybody feel comfortable where we can split ways or part ways. so.   Caleb Christopher (23:12) Yeah.   Money's on the line.   Jason Hull (23:32) Yeah, having something structured right from the beginning, they say an ounce of prevention is worth a pound of care, right? And a lot of times I, when talking with my clients, because, know, in property management, have lease contracts, lease agreements, have the agreements or contracts they have with the owners for taking over the management of the property. And I, what I usually say to them is those are nice, but those usually only matter if you use them incorrectly. They only matter when you're at war.   Caleb Christopher (23:35) yeah. Yep. 100%.   Yes. ⁓   Jason Hull (24:03) It only matter when you're there.   So, but if you proactively review the agreements with them and go through it with them and help them understand it, it's then an onboarding tool and it helps set the frame of the relationship and it helps everybody understand. And because it doesn't matter what's written in agreement until you're at war. But before then, what matters is what they think is written in that agreement. And so making sure that you go over things with them to make sure they understand this is paramount. And that like makes like,   Caleb Christopher (24:13) Yes.   I need, I need this as   a sound clip for my team because this is how I train my team as well. I just need it from somebody else because it sounds better coming from not me. ⁓ it's expectations management is absolutely essential, especially in creative finance deals where I'm making your payments, your credits on the line. If I don't make your payments, it hurts your credit score and can cause a foreclosure. The buyer and seller need to have that conversation. And sometimes it requires a third party to help facilitate. Hey, here's what happens.   Jason Hull (24:32) in a relationship.   Right, so you can use that.   Yeah.   Caleb Christopher (24:59) Here's how to manage those expectations. Let's look at this. We're not just signing disclosures just because they're legally required or suggested, but we want to have a meaningful conversation and talk through the stuff so that everybody's on the same page because if the due on sale clause comes knocking, we need to be on the same team.   Jason Hull (25:14) Yeah, yeah. So my wife and I got married in Mexico because that's we wanted to get married there. And usually what people will do is they'll just do it legally in the US, but they'll do it symbolically in Mexico. And Sarah's like, no, let's let's do both there. Let's do it. And they make you list out your assets. It's almost like they're like proactively making everyone have a prenup, right? Now we already had a prenup. And then our lawyer was like, you also need to have a postnup. So we did that. And it's just like we know, like if   Caleb Christopher (25:34) Okay.   Jason Hull (25:42) for some reason there was a problem, like things went south, then it's not gonna be all out war, right? It's clear, you own this, I own this, this is how it works, this is how we part ways, here's how we split the business. And so everything, and this is what smart business owners do with their business when they get into business partnerships. And so without that,   And I think with your team, for example, the analogy that everybody understands is divorce, because 50 % of relationships in the US probably end that way. Everybody's been like maybe their parents or they've seen a family member or they've seen somebody go through this. And that's the epitome of not having a really solid planned out strategy from the beginning, because nobody was planning on this happening. But, know, an ounce of prevention is worth a pound of cure if you have that dialed in, they're not spending.   Caleb Christopher (26:10) Hmm.   Jason Hull (26:26) $20,000 in legal fees where only the attorneys are winning and you know, and then you're losing a bunch of stuff and this was yours and they didn't contribute to this, but now you have to give them half and all this kind of stuff. so, yeah, and so you help them kind of make both parties and everybody involved feel comfortable and then you get paid a consulting fee for doing handling this. Cool, very cool.   Cool, so I would imagine there might be some property managers listening to this. Any final words you'd like to say to them and how can they get in touch with you if they would like to help you facilitate some of stuff they're working on?   Caleb Christopher (27:06) I think the value of a property manager or a realtor is very much in who they know that's vetted. Okay. A realtor, it's like, I know a foundation guy. I know a roof guy. I know a flooring guy, right? That's what I'm paying you for. Not just your commission to take photos and have some conversations. I want to know who knows who you know, you can validate. The same thing is true for property managers. I got a repair guy, very consistent. I've got three different plumbers. If it's this type, I know this guy's got the best rates. That's what I want you to know.   when you're my property manager, that's what I'm paying you for. The same thing is true now with Creative Finance. It's like, hey, I know a guy that's an expert that has 255 star reviews at what they do. They only do this thing and they do it really well. So if you want to buy or sell Creative Finance, let me call Caleb. I'm that guy.   Jason Hull (27:53) Yeah, mean, a lot of the best property management business owners are viewed by their clients as an investment expert or advisor. And the best investment people or advisors have a whole toolset of people in their back pocket, whether it's trust attorneys or somebody like Caleb, right? They have all these different resources, maybe lenders, you know.   They have all these different resources available to facilitate deals. And that's how some property managers are able to help their clients get into more property and have more deals to manage. Or like we talked about at the outset, even better, how to get more ownership stake over all the properties that you're managing and build up your own portfolio and your own wealth.   Caleb Christopher (28:37) Yeah, because I should be able to call my property manager and say, who's good at DSCRE finances in your area? Who do you like? I don't know. Okay. Maybe be a little more helpful.   Jason Hull (28:44) Yeah. Yeah.   Yeah. Yeah, got it. All right. Awesome. Well, Caleb, I appreciate you coming here on the door grow show. How can people get in touch with you?   Caleb Christopher (28:57) right. The easiest way, because I own multiple companies, calebchristopher.io. That's got links to Creative TC for the consulting, Dosgard to fix due on sale, and Creative Title Company in Colorado and Tennessee.   Jason Hull (29:09) Perfect, awesome. Hey, thanks for being on the DoorGrow show. All right, for those watching this, if you're listening, if you've ever felt stuck or stagnant and you wanna take your property management business to the next level, reach out to us at doorgrow.com for free training on how to get unlimited free leads. Text the word leads to 512-648-4608. Also join our free Facebook community just for property management business owners by going to doorgrowclub.com. And if you want tips, tricks, ideas,   Caleb Christopher (29:12) It's been a pleasure.   Jason Hull (29:37) to learn about our offers at DoorGrow. Subscribe to our newsletter by going to doorgrow.com slash subscribe. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review on whatever channel you found this on. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.

In this episode, James Davis shares insights on property management, government contracts, and investing strategies. Learn practical tips for evaluating property management companies and the importance of adding value in real estate.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Sondra was a elementary school teacher and loved by her students but, at home she and her second husband loved to argue.   When asked how, at such a young age, did Jonathan have this wisdom and where-with-all about alternative therapies for healing his depression and suicidal tendencies,  he mentioned "seeing my very shy sister being hypnotized by my uncle, who was a hypnotist,  into thinking she was Mick Jagger."  That gave Jonathan great hope for alternative therapies and treatment.  "If I could control my mind, I might be able to reduce my suffering and eventually kind of create my own reality, in fact that has happened," continues Robinson. "If people had the right tools, they could be resilient and survive anything" says Robinson. Jonathan shares  stories of when he was on the Oprah Winfrey show in the 1990's.  My guest often reflex back to the significance of his tough years as an adolescent and how crucial those years were to his healing transformation. But he credits Oprah for her intuition and her ability to overcome the horrors of her childhood where "she was gang rapped  multiply time by the age of fourteen and had a still born child by 15. " She was able to maintain such a good focus, while being so famous is that the roots go  deep, that she really had to find something within herself, that helped guide her for the rest of her life," shares Jonathan.   Jonathan has a very funny story that he shares about his mother and how she eventually came around to appreciating his quest for inner peace and his passion for meditation. Jonathan says he got his curiosity for learning from his mother.  And he cherishes his memories of his mom teaching him how to read at three or four years old. Jonathan's podcast is called "Awareness Explorers"  https://www.awarenessexplorers.com/ where you can find many 10 minute best guided meditations from the Dali Lama and more respected healers. Go to the 'meditation' page. His first book "The Experience Of God" and now with the release of his fourteenth book, "The Enlightenment Project," Jonathan's advice is to "try anything and everything and see what you like and what brings you great peace, then use it. Another great piece of advise is  "what you resist persists," be in the moment and relax. Embrace the moment that you're in and embrace that peace." Jonathan's website: "EnlightenmentProject.net, https://www.theenlightenmentproject.net/ "Humility was a key ingredient to growth and if I ever did not feel that way or grateful for all the help I 'd been  given, then I knew I was going off track," is one more parting message from Jonathan.   https://findinghappiness.com/get-to-know-me/   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Many agencies chase growth at any cost, but rapid expansion without structure can create churn and poor service outcomes. On The Property Management Excellence (PMX) Podcast, Managed co-founder Alex Whitlock speaks with Active Agents principal Tara Bradbury about building a 400-plus property rent roll in Hervey Bay through sustainable growth, strong systems and client focus. Bradbury explains how technology helped her launch the business in 2019, removing traditional trust accounting pressures and allowing her to focus on service and growth. The conversation also explores rising expectations from both landlords and tenants, with property managers now balancing compliance, communication, and increasingly complex client demands. A key highlight is Bradbury's flat-fee pricing model, which moves away from percentage-based fees in favour of transparency, fairness, and long-term profitability. For agencies looking to scale, the episode is a reminder that success is not just about size, but structure, value, and consistency.

Offer accepted! Congratulations—you're well on your way to buying a rental property. But first, your earnest money deposit (EMD) is due. How much do you need to put down? What about due diligence fees? And what happens if the home inspection comes back with major issues? In today's episode, we'll show you what to pay and how to protect yourself!   Welcome to another Rookie Reply! Your earnest money deposit is often the first big financial commitment you'll make to your investment property. Ashley and Tony show you how to navigate the process, which contingencies to include, and what to do if an inspection goes sideways. Next, we tackle a question that forces investors to sacrifice cash flow or time: Should you self-manage your rental property or hire a property manager? Being a landlord might seem intimidating, but we've got a few tips that will make your experience much easier.   Maybe you're not ready for earnest money deposits or property managers yet because you haven't found a real estate market with affordable home prices! Where should you start your search? What data should you be using? Stick around and we'll break it all down! Looking to invest? Need answers? Ask your question here! In This Episode We Cover Earnest money deposits and due diligence fees explained (and how much to pay) What to do when your home inspection comes back with major problems Self-managing versus hiring property management for your rental property Where to invest when you can't afford the home prices in your market Must-have data when choosing a new real estate market to invest in And So Much More! Check out more resources from this show on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BiggerPockets.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠https://www.biggerpockets.com/blog/rookie-709. Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠advertise@biggerpockets.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Most property investors think they're saving money by choosing a cheaper property manager.   But what if that decision is quietly costing them tens of thousands of dollars?   Today, we're unpacking why the right property manager isn't a cost at all, but one of the most valuable assets in your wealth-building team.   This conversation is part of my Wealth Retreat Conversations series, where I'm giving you a taste of the quality of thinking, the calibre of speakers, and the depth of conversations you'll experience at Wealth Retreat.   And joining me is someone who lives and breathes this every day, Leanne Jopson, National Director of Property Management at Metropole.   We discuss the differences between property management and asset management, focusing on how asset managers actively increase property value and maintain standards.   We delve into the impact of legislative changes and compliance on property investing, offering strategies to navigate market fluctuations and timing.   Real examples of costly management mistakes are shared, along with tips for tenant selection, lease structuring, and maintaining high occupancy.   Join us as we emphasize the importance of long-term planning over reactive decision-making and how attending Wealth Retreat can transform your investing mindset.     Takeaways   Proactive asset management saves money and grows wealth. Legislative changes impact property investing strategies. Tenant selection and lease structuring are crucial. Long-term planning beats reactive decisions. Wealth Retreat transforms investing mindset. Asset managers increase property value. Compliance is key in property management. Market timing strategies are essential. Avoid costly management mistakes. Communication enhances tenant rapport. Strategic planning ensures property wealth.   Links and Resources:   Answer this week's trivia question here - https://www.propertytrivia.com.au/ •        Win a hard copy of How to grow a multi-million dollar property portfolio in your space on. •        Every entry receives a copy of a fully updated Michael Yardney Property Report.   Join Michael Yardney, plus a team of experts, at Wealth Retreat 2026 on the Gold Coast in May. Find out more about it here and register your interest www.wealthretreat.com.au It's Australia's premier event for successful investors and business people.   Leanne Jopson - Metropole National Executive, Property Management  https://metropole.com.au/expert/expert-leanne-jopson/   Michael Yardney – Subscribe to my Property Update newsletter here       Get the team at Metropole to help build your personal Strategic Property Plan. Click here and have a chat with us     Get a bundle of eBooks and Reports at: www.PodcastBonus.com.au      Also, please subscribe to my other podcast Demographics Decoded with Simon Kuestenmacher – just look for Demographics Decoded wherever you are listening to this podcast and subscribe so each week we can unveil the trends shaping your future. Or click here: https://demographicsdecoded.com.au/   About The Michael Yardney Podcast | Property Investment And Wealth Creation Australia   The Michael Yardney Podcast helps Australians build financial independence through strategic investing, wealth creation strategies and smart property decisions.   We go beyond property headlines to discuss:   • Building long-term wealth • Creating intergenerational wealth • Passive income strategies Australi • Asset allocation and portfolio growth • Financial freedom through property • Strategic investing for professionals and business owners • Risk management and wealth protection • Structuring your investments for capital growth • Money management and financial habits   If you want to move from earning an income to building assets that fund your lifestyle, this podcast will help you think and act like a successful investor.   Discover more insights at:https://propertyupdate.com.auhttps://metropole.com.au

April 22, 2026 In this week's NARPM podcast, host Pete Neubig talks with Patrick Jacobs, the CEO of Shamrock Property Maintenance. Leveraging over 20 years of experience in the field, Jacobs shares real-world insights on moving away from unreliable "chucks in a truck" by implementing clear rules of engagement and formal vendor agreements. The discussion highlights how property managers can improve efficiency through standardized onboarding, open lines of communication, and the use of centralized maintenance portals like Property Meld or AppFolio to streamline workflows.

This week, learn why property managers can make or break your multifamily investment. John explains that once you decide to scale, you cannot do everything yourself, which means your success depends heavily on your ability to find the right property manager, understand what good management actually looks like, and stay actively involved enough to guide performance without getting buried in the day-to-day.   Drawing from his own experience self-managing a two-unit building and later overseeing larger apartment assets, John breaks down the real work property managers handle, from turns and leasing to inspections, vendors, communication, and performance tracking. He also explains why many investors make the mistake of blindly trusting property managers without understanding the basics of the role themselves, and why that lack of knowledge makes it harder to vet, manage, and retain the right people.   If you want to build a stronger multifamily operation, this episode gives you a practical framework for how to think about property management as a core part of the business.     Make sure to download our free guide, 7 Questions Every Passive Investor Should Ask, here.     Key Takeaways Understand why property managers should be treated as a critical driver of investment performance, not just a service provider   Learn why investors need a working knowledge of property management basics so they can vet and guide managers more effectively   Match your property manager to the property type and business plan, because a strong Class A operator may not be a strong fit for a Class C asset   Build a repeatable management process around KPIs, meetings, approvals, and communication loops   Retain great property managers by aligning incentives, giving recognition, and thinking through how your long-term plans affect their career stability     Topics Why Property Management Matters So Much John says investors cannot scale if they try to do everything themselves, and that property managers are essential to driving success across the portfolio   He also notes that even experienced operators sometimes have to replace property managers because the fit, execution, or staffing changes over time   What John Learned by Self-Managing Early in his investing journey, John self-managed a two-unit building with his wife, which forced him to learn the full cycle of managing a rental asset   That included handling unit turns, contractor coordination, marketing, leasing, applications, compliance, and minimizing downtime between residents   He argues that this experience matters because investors who have never managed property often do not know what good property management actually requires   Process First, Then People John frames most operational issues as either a process problem, a people problem, or a partnership problem   He emphasizes starting with process, so expectations are clear and performance is not dependent on one person's instincts or style   He compares this to the consistency of a fast-food chain versus the variability that can happen when a restaurant relies too much on one chef without strong systems   Finding the Right Property Manager John says the first step is knowing what kind of results you need based on the property's business plan   A Class A luxury property may require a more polished, service-oriented manager, while a Class C asset may require someone with thicker skin, more hands-on oversight, and experience handling subsidy programs or tougher resident interactions   He shares an example of hiring a highly respected management company for an eight-unit Class C property in Chicago, only to find that their experience with Class A/B assets did not translate well to the realities of that building   What Managing Property Managers Looks Like John recommends frequent conversations, especially early on, often starting with weekly calls and sometimes more often if a property is more operationally intense   Those meetings should start with key KPIs like occupancy, vacancy, move-ins, signed leases, and financial performance before drilling into maintenance tickets, projects, and operational issues   He also recommends setting approval thresholds for spending and paying close attention to vendor relationships so managers are not simply hiring friends or using the wrong vendors without oversight   Why Scale Can Improve Management Efficiency John notes that larger properties can actually be easier to manage at a high level because they support more dedicated staff and clearer role separation   On a larger asset, the owner should be managing the manager, not solving individual resident issues directly   He contrasts this with smaller properties, where owners often get dragged into too many day-to-day details because there is not enough scale to support a stronger operating structure   Why Regional Managers Matter When working with a third-party management company, John likes to involve the regional manager in as many conversations as possible for alignment and transparency   Without that, property managers can get caught between the owner's objectives and the management company's internal priorities, which can create conflict or misalignment   How to Retain Great Property Managers John says retention starts with understanding motivations, especially compensation and growth opportunities   He recommends tying incentives and bonuses to the owner's objectives and the property's KPIs rather than relying only on static compensation   He also highlights the importance of praise, recognition, and regular positive feedback because property managers spend much of their day absorbing complaints and solving problems   Finally, he encourages owners to think ahead about what happens to managers if a property is sold, since uncertainty about job stability can influence retention and morale    

Samara  was born in in Baltimore, MD and lived in Jacksonville, Fla. till she was  25. At that point, Samara moved to Northwest North Carolina. At a young age, Samara envisioned her life quite differently, especially in the kitchen. This is where the story begins.... "Marilyn didn't talk about her childhood very much because she doesn't have much that's positive to share, continues Samara. "When she was being raised, she was the product of what would be considered an illegitimate relationship. She was treated very much like the black sheep and the role that they found for her in the family was basically as  something of a servant. She was always cooking and cleaning up after everybody. And over the years, she says she started making food for the family when she was seven. Over the years, she developed her kraft and honed her techniques and  developed an actual love of her process." My guest says that her mother was a rebellious teenager in the early 1940's. Marilyn's mother, Samara's grandmother, did not have a true  presence in her daughter's life. "To say that she was emotionally unavailable is pretty accurate," reflects Samara about her mom.  "Why are you crying, it's not going to bring them back" is what Marilyn would say to her daughter if she was sad and crying about loosing someone." Samara was drawn to her mom's passion of cooking. At the drop of a hat there'd be anywhere from 10 or more guests for dinner. Unfortunately, Samara would serve as the dish washer and cleaner and not an assistant to the chef.  Samara remembers distinctly her mom prepping food for the holidays. "Her Passover Seders, were the meals that stand out to this day. It was because they were never less than an elaborate affair. She'd start cooking days in advance to make the chopped liver and stick it in the fridge and make the Gefilte fish  from scratch, you know,  it was an ordeal, every year."  Today, the relationship is strained between mother and daughter.  Marilyn was a stay at home mom and  critically ill throughout Marilyn's life.  Mom has been bedridden for five years. Both parents are medical professionals but as Marilyn says, "they both hold their cards very close." Samara loves her mom. She says "my mom would give you the shirt off her back, she's was always very generous and a bit of a philanthropist." Despite their differences, Samara truly cares about her mom. Samara's mother is very generous and giving and really a philanthropist with hopes and desires to help others succeed. Despite their differences and challenges in their relationship, Samara truly loves her mother. Samara's current business -"Brew Naturals."  It's all about Elderberries and introducing the local community and retail  and online sales to the variety of snacks, honey, beer, treats, etc that she's created. Plus she loves collaborating with local businesses including breweries to a chocolatier, local creamery, etc. Hearing Samara talk about her Elderberry Apple Butter just makes my mouth water. In Samara's words: "I am a maker of gourmet elderberry products based in WNC. While nearly everyone familiar with elderberry comes to it by way of health and wellness, I'm endeavoring to change the conversation by highlighting its culinary applications. In this pursuit I have developed recipes using my elderberry syrup and had a number of collaborations with regional businesses from cafes/restaurants, creameries/chocolatiers, and even bars/breweries."  WEBSITE:   https://www.brewnaturals.com   https://www.facebook.com/brewnaturals https://www.instagram.com/brewnaturals   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".MORE INFORMATION ABOUT SHLTMM PODCAST:Link to website and show notes: https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantillo Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Rental Secrets is your guide to unlocking the hidden power you have in the rental process—no matter the market. Searching for a new place to live can feel overwhelming, and most people assume landlords and property managers hold all the cards. After all, they control the roof you need over your head. But the truth is, you have more power than you realize.Most renters never use this power simply because they do not know it exists. Where does it come from? While landlords and property managers are in control, they face their own pressures and challenges in the rental business. Understanding these realities gives you leverage that can help you save hundreds of dollars on your next home.How do you gain this insider knowledge? That is where Rental Secrets comes in. These strategies are available to everyone, regardless of background or experience. They work in big cities and small towns, in expensive markets and affordable ones. Best of all, you can start using them today. https://rentalsecrets.net/http://www.yourlotandparcel.org

Discover the secrets property managers use to fill single-family rental vacancies fast. From professional photography that dramatically boosts views to strategic tenant screening, learn the marketing tactics and retention strategies that keep properties occupied and profitable in competitive markets like DFW. Learn more at https://westromgroup.com/ Westrom Group Property Management City: Haslet Address: 1297 Avondale-Haslet Road Website: https://westromgroup.com

This Hospitable Town Hall was dedicated to the new Property Manager Marketplace, a platform that connects property owners seeking management services with qualified property managers. The team presented the marketplace's features, explaining how it addresses the challenges both owners and managers face in finding trustworthy matches. The system uses a readiness-and-fit scoring system to match owners with suitable managers, providing detailed information about properties and owners' goals to help managers make informed decisions.

Joining us in this episode of Living Off Rentals is a founder who went from being an Airbnb host by accident to building one of the most recognized property management platforms in the short-term rental space. Pierre-Camille Hamana is the co-founder of Hospitable, a software designed to help hosts automate operations, increase direct bookings, and run their rentals more like a real business. Listen as he shares how a simple frustration with guest messaging turned into a powerful tool now used by hosts worldwide.  He also unveils Hospitable's new $0 Essentials Plan - the first of its kind in the STR management space - and how it can completely change the game for short-term rental hosts. Enjoy the show! Key Takeaways: [00:00] Introducing Pierre-Camille Hamana and his background [02:45] Getting into short-term rentals [04:54] How Pierre got started with Airbnb by accident [07:23] The gap filled by Hospitable [10:55] Discovering the power of automation [13:24] The biggest changes Pierre made over the years [17:19] Transitioning into a full property management software [19:39] Who Hospitable is best for today [23:31] Key benefits of using a property management system [29:23] Introducing the new $0 Essentials plan [38:25] The direction the short-term rental industry is going [41:33] Balancing automation with human connection [42:51] Connect with Pierre-Camille Hamana [43:58] Outro Guest Links: Website: https://hospitable.com/   Check out Hospitable's new FREE Essentials Plan! https://hospitable.com/pricing Show Links: Living Off Rentals YouTube Channel – youtube.com/c/LivingOffRentals  Living Off Rentals YouTube Podcast Channel - youtube.com/c/LivingOffRentalsPodcast  Living Off Rentals Facebook Group – facebook.com/groups/livingoffrentals  Living Off Rentals Website – https://www.livingoffrentals.com/  Living Off Rentals Instagram – instagram.com/livingoffrentals  Living Off Rentals TikTok – tiktok.com/@livingoffrentals 

April 15, 2026 In this week's NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drives growth.

Lynda Huffman left the corporate world after decades of working in medical sales. At this point in her life she wanted to concentrate on what made her happy -interior design. For over 30 years, she'd been designing and decorating on the side and now she's created the "Let's Decorate App" to help anyone and everyone have an easier time at what can be an overwhelming task-fixing up their own home.  Lynda will help you every step of the way. Lynda said that her story was complicated and in fact it truly is. I'll do my best in filling in the details.   Lynda's parents were in their teens when they met and realized that Carolyn, Lynda's biological mother, was pregnant. They married, then shortly before the baby was born, her father was sent to Vietnam.  Subsequently, once dad was oversees, Carolyn was considered an unfit mother and lost custody of her two year old daughter.  At that point, Lynda's grandmother was granted custody.  Within a year Lynda was kidnapped from her grandmother's home by her mom and brought her daughter to Louisiana.  One night, Lynda was left under the care of an underage babysitter while her mother went to work. Unfortunately, Lynda had a terrible fever and the babysitter and her family brought her to the hospital. The doctors told them that Lynda had 103 fever and Rubella. A missing child report was filed and they brought Lynda back to her grandmother's care.   Lynda's father was summoned back to the US from Vietnam in order to handle the divorce and make sure his daughter was  safe and sound and then sent  back to fight in the war.  Two years passed and he eventually married Lynda's 'step mother'. The couple was married for 40 years. Lynda prefers to not give a name to her step mother and I'm sure you'll understand as you hear more of the story.    Lynda knows now that her step mother was extremely jealous of her.  Lynda also knows that her step-mother came from a very dysfunctional family and had a very abusive childhood.  "She was a constant source of real torment for me. All of my friends called me Cinderella" explains Lynda. I was her slave around the house. I was constantly told I was ugly and fat and I was never going to have a man take care of me" shares Lynda. This abuse started when Lynda was seven years old and lasted until she moved out at 18. Step-mom would lie to Lynda's father about things she never did in order to keep Lynda on restriction and not be able to leave the house.  "She kept me under thumb and she made sure that my dad was always mad at me for something," reflects my guest. For the most part, Lynda says "she was a good kid, though she did get caught sneaking out of the house one time but six weeks on restriction for not folding the clothes, was a bit much." My guest says she was just a good kid, a wall flower."  Lynda graduated hight school at seventeen, "but her dad wouldn't let her go away to college. My step mom was in my dad's ear, she didn't want me to leave the house." At 18, finally Lynda was able to move out of the house and got a job and was never going to go back to that house again. Lynda wanted to go to college whether she paid for it herself or not. She paid for college herself and she was never going to have to depend on them for anything. Lynda was going to prove to her step mother that "she did not need a man to take care of her!" Carolyn, Lynda's biological mom eventually  wanted to spend more time visiting her daughter. It wasn't until my guest was eighteen years old that she was able to go out with her mother alone.  At this point, Lynda had her mother on a pedestal. Lynda had envisioned her mom as 'a dream.' Anyone would be better than her step mother. Well, it turns out Carolyn had gotten remarried, but had  gotten pregnant just prior to  marrying her future second husband  and never told the truth about who's baby she was carrying. Lynda reflects on  the incredible take away of this story "it's made me who I am- good, bad or indifferent. I think that we make choices in life. I could have spent  the rest of my life feeling that anger that my mom had let me be raised by this wicked step mother." In my mind, when I grew up that's what all my friends called her." We make a decision, we can say, ok, i'm going to let this be the excuse for why I 'm behaving the way, ... but because my step mom was like that I chose to take a different approach with my step children and we are very close, I am very close with my stepchildren and they've been my step children since they were eight years old." Lynda chose forgiveness over anger after the birth of her second child. She realized that holding onto the anger and resentment toward her biological mother would only hurt her. She didn't want to continue this negative  tradition. Plus her children would benefit from having a grandmother in their life. Lynda is the first to admit that "her mother was a far better grandmother than a mother." Lynda proudly explains "my grandmother, Margaret,  was the one  I got my design eye from." As young as seven years old, Lynda knew  that she wanted to be an Interior Designer, especially after years of dusting and rearranging everything in her step mother's house every week. One of Lynda's favorite things to do was rearrange and decorate her room as a young girl. It brought her so much joy. In time,  Lynda  began sewing and became a seamstress, making beautiful curtains and pillows and was hoping to work in this field one day. Lynda can help you from your home on her new App - the "Let's Decorate App."  Everything from choosing paint colors to artwork, rugs, furniture and it's based on a variety of different rate packages based how many consultations you think you'd like, etc. You can ask Lynda  questions, send her room dimension, etc. It's all within the App so you'll have everything there as a reference.  https://apps.apple.com/us/app/lets-decorate/id1618796307 Link to the app in the app store.   https://www.facebook.com/LetsDecorate https://www.instagram.com/letsdecoratenow/https://apps.apple.com/us/app/lets-decorate/id1618796307?itsct=apps_box_promote_link&itscg=30200 WEBSITE:      https://www.letsdecorate.net/   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information:https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Therapy Twins Joan and Jane were raised in Connecticut. Both of the sisters are former nurses and their background and life experiences are varied and complex. Just to set up the relationships-Jane is two minutes older than he twin Joan. For most of their lives, they've always  been referred to as  as 'Jane and Joan', so now they like to refer to themselves as Joan and Jane.  Lori, their older sister by three years, is considered the twins 'second mama.'   My guests explain why they believe their mother was not overwhelmingly affectionate and loving.  They believe it began when  their  maternal grandmother abandoned all of  her five children, including the twin's mom, Evelyn. However, Evelyn's father insisted on keeping all of his children and raising them himself.  At that point in  time the twins mom's life changed  drastically.   Evelyn and her twin sister, Rita,  had to go work and take care of injured soldiers and the local elderly and live at a nearby facility. It was not a pleasant environment to say the least. Joan and Jane's  parents met while roller skating and it was love at first sight. Evelyn worked at the local elementary school in the cafeteria for years. She wasn't necessarily a good cook but every night there was a full meal on the table.  From an early age the family was very close. Dinner, conversations, fresh cut fruit every night. "Our mom was a doll" always dressed up and presentable. Joan explains "I think she sacrificed a lot of herself so we could have more. I couldn't even imagine somebody better than she was." Jane on the other hand has a different perspective. " As the 'other' twin, I was born with a glass half empty and I was a depressed child.  I understand now that a mother glows when a child glows. I grew up with a big chip on my shoulder that my mother preferred Joan. Recently I came to the conclusion that when I got my depression treated, and I was bright and airy, I got the look, the smile from my mother and I'm so grateful.  The fact that she didn't leave us was good enough and that's all you need is a good enough mother." Because of miscommunication they lost many years of a loving relationship. Fortunately Jane and her mom both admitted the miscommunication before Evelyn passed in saying to each another "Oh I'm sorry I thought you didn't like me" and vice a versa. Jane insists that "when you change your perception in life and view things a little bit differently, you'd be amazed at the lovely memories you could have."  All Jane can remember now is the good. My guest's mom said "being an identical twin forces you to be comfortable being seen through a  microscope.  Joan and Jane are therapists for anyone and everyone, not just twins.  Between the  two women, they've had some terrifying life experiences including PTSD, a  mugging, sexual assault, near airplane crash and more. They believe  that they experienced early childhood trauma beginning in the 1960's, when they spent 30 days in separate incubators  before they allowed mom and dad to touch the girls.  It wasn't till they got home after one month that they experienced physical and emotional touch. The twins feel that this trauma helps them with working with their clients suffering from similar experiences. You can hear endless stories of the twins sharing symbiotic experiences,  emotionally and physically. And yes, they both have criminal records so don't be surprised if their arrest records  show up when you google them. Find out more about the twins at: https://therapytwins.com/ "In their book "Under The Hood," the twins reveal their own mental illnesses with comedy and heart to smooth the ride. Learn how  to steer your mind in a totally different dirction with simple, easy doable techniques that offer an opportunity to ignite humor and the agent of Change!!     "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information:https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

In this episode, Dr. Jennifer Salisbury interviews Tanya Barbero of Hospice Maui about what landlords and property managers should understand when a tenant receives hospice care at home. Tanya explains that hospice is comfort-focused care provided wherever a person lives, including rental housing, and clarifies what property owners can expect regarding visits, equipment, and family presence. Drawing from both her professional experience and personal journey with loss and serious illness, she shares how hospice creates dignity and sacred space at the end of life. The conversation outlines clear boundaries for landlords, emphasizing professionalism, non-discrimination, and the importance of stable housing for aging in place. Listeners walk away with practical guidance and a deeper understanding of how housing professionals can support families during one of life's most meaningful transitions. Hospice Maui

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What happens when a multifamily CEO with 18,000 doors under his belt jumps into single-family… and says SFR is the bigger opportunity?!Dan French nearly went bankrupt during the Great Financial Crisis, slept in vacant units, ruined his credit for a decade, and used every lesson to eventually scale a multifamily platform from 2,500 to 18,000 doors. Now he's CEO of Northpoint, one of the largest SFR management companies in the country, and he's building something fundamentally different: separate divisions for scattered-site SFR, BTR, and small multifamily - all running on a shared platform.We discuss:(00:00:00) - Intro(00:01:45) - Dan's background and career(00:08:39) - Northpoint(00:14:54) - Sponsor - Enterprise Bank & Trust(00:16:18) - SFR following in the footsteps of multifamily(00:26:07) - The difference between BTR and SFR(00:30:47) - The division of labor in PM(00:34:28) - Sponsor - Haven AI(00:35:57) - How a PM would implement a BTR community(00:40:51) - Northpoint and their acquisition strategy(00:45:43) - Separating unit churn from revenue churn(00:50:27) - The melting iceberg problem(00:58:19) - Dan's experience with Crane(01:00:44) - The competitiveness of MF property management(01:04:26) - The lack of ‘scaffolding' in SFR(01:10:15) - Getting in touch with DanWe get into the "melting iceberg" problem that's killing PM roll-ups (and why most buyers underestimate churn), how to build a trust layer with owners that actually reduces churn, why he thinks tech is not a moat (and what is), and why the Innovator's Dilemma means SFR operators are better positioned to move upmarket than multifamily firms are to come down.Dan also shares his take on NRR vs. logo churn, the talent scaffolding gap between MF and SFR, and why North Point is keeping acquired brands intact instead of rebranding day one.Learn more and connect with Dan here: NorthpointLinkedinResources for Property Managers & Real Estate EntrepreneursCrane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribeRL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/___Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

Amy is a former non fiction writer, journalist, speechwriter who's now concentrating on fiction, including mystery, romance and young adult works. Her most recent books are "The Potrero Complex" and "The NIghthawkers." (Please check on Amazon and/or Bookshop.org to  find her books). Gloria Felice, Amy's mom,  was a perfectionist layered with chronic anxiety and perhaps a lack of self confidence. So in turn, Gloria perhaps overcompensated by running an extremely orderly household.  So there were a lot of rules. ie "the kitchen was closed," Amy explains so her mom could keep the kitchen clean and organized for a certain amount of time. Gloria was very domestically focused and an exceptional cook. One of Amy's favorite meals was her mom's fried chicken. Amy's mother was born in 1933 and was hoping to attend a free thinking college but her parent's refused so she settled for one year at Colby College in Maine and shortly married her husband at 18-19 years old. Amy says, "she didn't have a strong enough ego to be defiant.  She would have had such a different life. She wanted to write and didn't have the confidence to do that." Felice had five children in seven and a half years and as the eldest, Amy took on the responsibilities of helping take care of her younger siblings. Amy explains that she was "an extremely obedient, good girl who never got into any trouble , which I now look back on and regret. I wish that I had acted out. I think I saved my acting out for my 60's." When it was time to leave home for college, because Amy's mom hadn't gone out into the world, worked outside the home and hadn't had her own life experiences, Amy  didn't really have that close a relationship with her mother. Amy felt she didn't need her. Amy felt her mom couldn't give her what she needed because her mom hadn't experienced any of these things that Amy was searching for. My guest made a conscious decision to have a completely different relationship with her own daughter compared to what Amy experienced from her mother. Amy always  felt safe and loved by her mother however Amy's tried "to have more of an adult friendship with her own daughter-to let her see me as a  true person with emotions and flaws."  Amy's still grappling with what kind of relationship she actually had with her mother. She knows that she was loved and taken care of and has similar characteristics, but "she made very conscious choices to be very different." Amy realized "that's not who I wanted to be." Latest Fiction Works:  https://linktr.ee/amylbernstein https://amywrites.live/ Dystopian Mystery Thriller  Romance Novel The Nighthawkers, The Potrero Complex, Fran the Second Time Around, Dreams Of Song Times   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information:https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

My guest was born in Spain, in the Canary Islands. His father was from Austria and his mom from Chicago. The two met in art school in Vienna. Wenzly speaks English, German and Portuguese. As Wenzl explains , his earliest childhood memories are of him being wrapped/strapped to his mom's back while she  painted for hours on end. "She a very dedicated artist," shares McGowan. "Her work ethic, her love for art, and also her commitment to being her authentic self has totally made me who I am. I owe a lot to this wonderful woman." Spending time outdoors and exploring nature was a big part of Wenzl's childhood. He loved building tree houses and exploring the ancient art of building structures with stone among other things.  One of the main gifts that Wenzl believes his mom gave him when he was a child was "she would never punish me for being my authentic self." Wenzl was very driven and his mom knew not to ever push him in a specific direction. "I think my mom wanted me to have the freedom to decide for myself what I think is good and how I want to spend my time. And she had this respect for me that I think not many people have for their kids."  According to Wenzl he's "now moving more in the direction of meditation teacher, author and conscientious  explorer, philosopher that kind of thing excites me a lot. "Mom was a great singer and flautist but it came too easy to her so she stuck with her art because she didn't feel that she was an artist at all. We both like to challenge ourselves. "Perhaps I don't have my stuff together myself. If I want to change the world, or hope for a better future, then I need to change myself," continues McGowen.  Phenomenal mother, person and artist. Her art is really starting to get noticed. Brooke's philosophy on painting is similar to how she raised Wenzyl. "When she paints, she respects that the paint has their own will. She doesn't use brushes but pours paint on the canvas. And So yes, the paint really does do a lot of things that the artist doesn't expect, because she's not using it in a very controlled way but she is playing with that boundary of loosing control over the paint, but also respecting the paint's freedom to add to the painting in a spontaneous way.  Latest projects Board game- it's available on Amazon and it's about conscience relating-that you can play with family and/or friends- and  it's an opportunity to have more honest conversations or more difficult conversations. A game where players fall into emotional spirals. The game is called "NON PHYSICAL" go to Wenzl's website https://wenzlmcgowen.org/ .  His books "The End Of Fear" a novel about a homeless person having spiritual awakenings and not being sure if it's a mystical experience or if he's going crazy  and  "The Sequence of Light And Truth,"  which is a research book about what scientists think about mystical experiences. https://wenzlmcgowen.org https://moonhooch.com "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information:https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

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Tammy Haddad  most recently finished teaching 5th and 6th grade and she likes to think that she knows what kids are into these days.  My guest is also the host of the "Cozy Rainbow" podcast which is geared for kids 10 years and up. As the  oldest of four siblings, Tammy says "I definitely get my drive from my mother. My father says "all my good qualities are from my mom."Though Tammy grew up in Las Vega, NV, she still has family that live on the reservation in Monument Valley, UT where her mother was raised. And it was through her tribe that both Shirlene and Tammy were able to get funds for their education.  Tammy's family was able to receive funding for college through various organizations, including the 'Native American Scholarship' (NAS) and 'Indian Health Services' (IHS) programs, just to name a few. Tammy explained "if you receive funding from IHS for college as Tammy's mother did, your first job in the healthcare field, you must work for two years on a reservation-part of a give back program." "My mother insisted that I apply for scholarships. I know lots of kids who didn't apply. I even worked at the scholarship office in college. I was dedicated to getting funding because of my mother. "Mom said, just get up and do it."  In turn, Tammy then was there to heIp her younger siblings apply as well.  And today, Tammy does not have tremendous outstanding loans.Tammy also shared her experience of coming out to her parents when she was then 16. She says "it was no big deal." She told her dad first, then her mom and her mom basically said "ok , cool no big deal." Tammy was very happy that her parents where understanding and that it wasn't a big to do.  She also doesn't understand why her sexual preference is anyone else's  business.  Tammy's advice to parents is, "tell your kids you love them no matter what, you'll never kick them out, and you'll always have a place to live here. Coming out doesn't have to be such a big deal," according to Tammy."Mom did all that she did-moved away, moved off the reservation and got her degree because she wanted me to have all the opportunities that she didn't have. My mom calls me her reincarnation" giggles Tammy. Not only do mother and daughter have similar personality traits, they do look very much alike.SOCIAL MEDIATWITTER: Tammy Haddad (@Had2Tammy) / TwitterFacebook: Cozy Rainbow Learning Co. - Home | FacebookInstagram: http://instagram.com/cozyrainbownvYoutube:  Cozy Rainbow - YouTube  "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information:https://shltmm.simplecast.com/ and https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Matt Faircloth interviews Matt Faupel about how most commercial real estate investors overlook one of the most dynamic and resilient asset classes: office space. In this eye-opening episode, Matt Faupel from Cushman & Wakefield reveals how the future of office management is being revolutionized by cutting-edge tools, including AI, and why understanding the nuances of this market can unlock hidden value and protect your investments. Imagine transforming your approach to office management with insights that go beyond traditional strategies covering everything from security protocols for C-suite safety to the incredible potential of AI in diagnostics and predictive maintenance. Matt shares real-world stories, from bullet holes to animal intrusions, illustrating why proactive management and emergency preparedness can save millions and ensure tenant retention in an ever-evolving landscape. Matt Faupel Current role: Founder of Faupelx, Sr. Property Manager at Cushman & Wakefield Based in: Greater St. Louis Where to find them: https://www.faupelx.com/ https://www.linkedin.com/in/faupelm/ Visit https://www.trustetc.com/ for more info. Book your free demo today at bill.com/bestever and get a $100 Amazon gift card. Visit ⁠www.tribevestisc.com⁠ for more info. Try QUO for free PLUS get 20% off your first 6 months when you go to quo.com/BESTEVER  Join the Best Ever Community  The Best Ever Community is live and growing - and we want serious commercial real estate investors like you inside. It's free to join, but you must apply and meet the criteria.  Connect with top operators, LPs, GPs, and more, get real insights, and be part of a curated network built to help you grow. Apply now at⁠ ⁠⁠⁠www.bestevercommunity.com⁠⁠ Podcast production done by⁠ ⁠Outlier Audio⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, Andy & DJ discuss Josh Hawley erupting at Minnesota's AG over fraud scandal during a firey exchange, the property manager arrested in connection with possible Las Vegas bio lab facing federal firearm charges, and the Charlie and Erika Kirk wedding photo that went viral this week being moved to a lower shelf so their daughter could look at it.