Selling on eBay

The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team. eBay Standard Envelope

Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week's question is about buyer names or addresses that are too long to fit on an eBay label. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! ebay.com/podcastTake our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcastEpisode LinkseBay GPSR Pagehttps://www.ebay.com/sellercenter/resources/general-product-safety-regulationEU GPSR Documenthttps://commission.europa.eu/document/download/a281b150-19fd-44f9-bef8-c6018f9c4792_en?filename=factsheet%20GPSR%20final.pdf

Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week's seller question is about buyers who use Freight Forwarding companies. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! USPS Rate ChangesImpacted Zip Code ListeBay Main Street Government_relations@ebay.com

eBay Growth Advisor with the Ads Team, Elisabeth Rommel outlines the new Advertising Dashboard in Seller Hub and how the new enhancements make it easier to set up and track your Promoted Listings campaigns. The question for this week: Shipping eBay items via Freight.Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! Episode LinksNew eBay Advertising DashboardeBay Shipping Rate Tables

eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey!

eBay Seller Advocate and eBay seller Chuck Van Pelt gives his five tips for preparing for the Holiday Selling Season. Kayomi and Griff answer your questions about revision restrictions on Fixed Price listings and the list of “selected categories” for additional free listings with an eBay Store subscription.Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! Episode LinksUPS Ground SaverUPS and eBay LabelsNew Simplified Order Cancellation ProcessRevise Listing Help Page

eBay seller and Head of Business Development on the eBay Seller team, Stephen Weller has a list of best practices remedies for the Slow Sales blues. Kayomi and Griff answer questions on Offer discount minimums and free listing allotments for an eBay Store.Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! eBay Open 2024eBay Shipping CalculatorStephen's eBay Store

Sr. Manager, Seller Engagement & Community Allison Engles joins us to talk about the upcoming eBay Open event in September. Your questions this week: What happened to USPS First Class Package? Bubble wrap bubbles facing out or in?Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! eBay Open 2024

Sarah Burgess discovered eBay when she needed parts for her race car and realized the platform's potential for selling automotive products. She later joined eBay as an employee, initially in business development and then in events and partnerships.Griff and Kayomi answer your questions about sending a package with Japanese characters and items not showing up for European buyers. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our SurveyeBay International Shipping Restricted CategoriesGPSR European Rules

eBay's Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! Take our Survey! Episode LinkseBay Seller CapitalCanva

This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! ebay.com/podcastTake our Survey! Episode LinkseBay Advertising BlogReturn SettingsShipping Insurance Help Page

This week, eBay seller Stephanie Franco walks us through the steps she took to rescue her seller account after it slipped to Below Standard. Kayomi and Griff answer your questions about custom Item Specifics, the Stores Discount for shipping supplies, and 1099-K forms. Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! ebay.com/podcastTake our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcastEpisode LinksStephanie Franco's eBay Store (Lady Suburbia)eBay and Form 1099-K

Willam Schoonover, Associate Administrator of the Pipeline and Hazardous Materials Safety Administration talks about how to ship hazardous goods you sell on eBay. Griff and Kayomi answer questions about the EU General Product and Safety Regulation (GPSR) which was announced in the 2024 Summer Seller Update last week. Questions? You can;Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! ebay.com/podcastTake our Survey! 2024 Summer Seller Update2024 Seller Summer Seller Update Forum on CommunityPHMSA Web SiteeBay Hazardous Materials PolicyEU General Product Safety Regulation

Questions? Call us! 888-723-4630Email us! podcast@ebay.comVisit our eBay page! ebay.com/podcastTake our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcastThis week, Patty Whitlock talks with host Georgea Mpampanis about how she found fulfillment as a seller of vintage jewelry as well as helping other sellers on eBay through the eBay Mentor program. Griff & Kayomi answer questions about shipping restrictions to the UK,, restrictions on running eBay auctions in certain states, and compliance with the EU Digital Services Act.Episode LinksUpdate to Feedback Removal Policyhttps://community.ebay.com/t5/Announcements/Seller-Check-in-Feedback-Update/ba-p/34523278UK Product Safety Regulationhttps://www.gov.uk/guidance/consumer-product-safety-advice-for-staying-safeEU Digital Services Acthttps://www.ebay.com/sellercenter/resources/digital-services-actDSA in the Fall 2023 Seller Updatehttps://www.ebay.com/sellercenter/resources/seller-updates/2023-fall/business#a-simple-way-to-meet-european-regulatory-requirementsOhio HB 321 law web pagehttps://agri.ohio.gov/programs/auctioneers/resources/hb321

This week, Griff and Kayomi answer questions from eBay sellers, addressing topics such as sending offers to buyers, turning off autofill features on item specifics, handling missing packages, and managing inventory. Griff, Kayomi, and Georgea discuss eBay's Seller Weeks program.Got a question about selling on eBay? Give us a call! 888-723-4630Or send your question to: podcast@ebay.comVisit us at ebay.com/podcast to view a transcript of this episode. Take our podcast survey

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:04 - Sourcing Inventory from Government Agencies 13:54 - Q&A and Outro   New links for Ep 297 eBay Inc Blog - https://www.ebayinc.com/stories/news/neebay-to-discontinue-acceptance-of-american-express-payments-starting-august-17-2024/ Surplus Guide for Public Agencies - https://richardcash.net/ Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:33 - Three Customer Service Best Practices 14:43 - Q&A and Outro   New links for Ep 296 David Ng's eBay Store - https://www.ebay.com/str/allwhowandertrading Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Renee Morin, eBay's Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item's SKU when an offer is received and how to list Specialty Services items correctly. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:12 - The 2024 eBay Recommerce Report: The Era of Reuse 18:19 - Q&A and Outro   New links for Ep 295 Summer Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-summer-seller-check-in/ The eBay 2024 Recommerce Report - https://www.ebayinc.com/recommerce-report/ The eBay Specialty Services Category - https://www.ebay.com/sch/316/i.html?_from=R40&_nkw=specialty+services&_dmd=2&rt=nc     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week's answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling to international buyers who use Freight Forwarders.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 02:58 - The Road To Entrepreneurship Started with One Book 19:29 - Q&A and Outro   New links for Ep 294 Daniel's eBay Store - https://www.ebay.com/str/thehoarderstore eBay Shipping Preferences - https://www.ebay.com/ship/prf eBay International Shipping Explained - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping   Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with  Promoted Listings.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:56 - New Promotions Updates for Coupons, Sales Events, and More 21:18 - Q&A and Outro   New links for Ep 293 Product Research Now On Mobile - https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p/34440521 Promotions Dashboard in Seller Hub - https://www.ebay.com/sh/mkt/promotionmanager/dashboard Store Subscription & Benefits - https://www.ebay.com/sellercenter/payments-and-fees/subscriptions-and-fees Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Advocate and podcast correspondent Chuck Van Pelt returns with his best practices that any new or experienced seller should consider for their business. Also this week; how do you handle buyer requests post sale to delay payment? Griff and Kayomi read some of the responses to this question.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:46 - Best Practices for New (& Experienced) Sellers 23:43 - Q&A and Outro   New links for Ep 292 Up and Running Grant Application - https://helloalice.com/grants/ebay/ Chuck Van Pelt's eBay Store - https://www.ebay.com/str/chuckmac Preferences for items awaiting payment (Unpaid Item Assistant) - https://www.ebay.com/Cancel/Preference/UnpaidPurchase eBay For Business Podcast Facebook Group - https://www.facebook.com/groups/eBayForBusinessPodcast     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week's question is: What to do if you send sold items to the wrong buyers.     To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:31 - The 2024 Up & Running Grant Program is Here! 15:36 - Q&A and Outro   New links for Ep 291 Up and Running Grant Program - https://helloalice.com/grants/ebay/ Stanley's Store (Kracked Screens) - https://www.ebay.com/str/krackedscreens     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week's question is: What to do if you send sold items to the wrong buyers.     To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:06 - Picking for Passion and Profit (Not Projects!)  22:17 - Q&A and Outro   New links for Ep 290 Kevin's eBay Store - https://www.ebay.com/str/coolhandkb Trash to Cast Podcast - https://www.youtube.com/@trashtocashpodcast     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller LaRee Peters' business was put on hold last year when she damaged her wrist. Learn how she recovered and the importance of having a business continuity plan in place. This week's question is about discounts for Offers and Volume Pricing and if they can be combined.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:57 - Unplanned Business Disruptions: One Seller's Story 16:%4 - Q&A and Outro   New links for Ep 289 LaRee's eBay Store - https://www.ebay.com/str/uniquevaluables     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, From the eBay Categories Team, Jacob Hunter returns to talk about upcoming shopping trends for the summer and fall season as well as how the new eBay Offsite Ads feature (currently in roll-out) can help give your listings exposure outside of eBay.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:09 - Shopping Trends & Offsite Ads (Beta) w Jacob Hunter 18:22 - Q&A and Outro   New links for Ep 288 eBay Offsite Ads (beta) - https://www.ebayads.com/ad-solutions/ad-formats/offsite-ads/ eBay Return Preferences (requires sign in) - https://www.ebay.com/rtn/Return/SellerRules eBay Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Kendall Van Guilder shares five tips for organizing your eBay selling workspaces, on and offline. Griff and Kayomi answer your questions regarding: who pays for Return Shipping cost overages; how to handle “return to sender” package situations; responding to buyer requests to delay shipping; and how to enter soft pack parcel dimensions with cubic rate pricing in mind.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:46 - Spring Cleaning: Time To Organize Your eBay Selling Workspaces! 18:51 - Q&A and Outro   New links for Ep 287 eBay Consignment - https://pages.ebay.com/ebay-consignment/ Kendall's eBay Store; Style Secondhand - https://www.ebay.com/str/stylesecondhand     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week is dedicated to your questions! Griff and Kayomi dive deep to give answers for topics such as: Sold price difference in Sold View and eBay Research; keyword spamming prevention; buyer return windows; Changing local pick up to shipping post payment; Promoted Listings; Bulk Editing Best Offer settings; and Store subscription and search. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:19 - Q&A and Outro   New links for Ep 286 Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings Bulk Listings Tools - https://www.ebay.com/sellercenter/listings/ebay-bulk-listing-tools     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! Joining us this week is eBay seller Andrew Kasemeyer to talk about Printify's “print on demand” service as an option for listing branded merchandise in your eBay Store! Kayomi and Griff answer questions about feedback response notifications, accessing the full eBay site on a mobile device, and what to do if your buyer claims a package that shows as “delivered” is missing. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:35 - Printify Print On Demand For Hassle Free Inventory 19:09 - Q&A and Outro   New links for Ep 285 March Seller Check In Replay - https://www.youtube.com/watch?v=5MtHB0P4BfE March Seller Check In Announcement Post - https://community.ebay.com/t5/Announcements/Watch-now-New-product-updates-announced-at-Seller-Check-In/ba-p/34315744 Extreme Weather Protection - https://community.ebay.com/t5/Announcements/Seller-Protections-are-in-place-for-sellers-impacted-by-severe/ba-p/34349466 Andrew's eBay Store - https://www.ebay.com/str/cryptodesignsco Printify - https://printify.com/ eBay For Business Podcast Group on Facebook - https://www.facebook.com/groups/eBayForBusinessPodcast       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Shelley Ball, eBay Product Manager for the Seller Experience Team, brings news of the coming release of the  mobile app version of eBay Product Research (aka, Terapeak) and how ePR can help you source and price smart. Kayomi and Griff answer your questions about a Reserve For Buyer format, Authenticity Guarantee rejection, and how to find accounting for eBay for Charity sales.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:11 - eBay Product Research For The eBay Mobile App 24:47 - Q&A and Outro   New links for Ep 284 New Feature: Send Automated Offers To Buyers! - https://community.ebay.com/t5/Announcements/Save-time-by-automating-your-offers-to-buyers/ba-p/34329455 eBay Research Tools (Terapeak) - https://www.ebay.com/sellercenter/growth/ebay-research-tools eBay Authenticity Guarantee Program - https://www.ebay.com/authenticity-guarantee eBay for Charity - https://www.charity.ebay.com/ eBay for Charity Dashboard - https://www.donation.ebay.com/dashboard     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Rob and Melissa Stephenson of Flea Market Flipper fame join us to lay out the how and why of sourcing larger, high dollar items and how shipping via freight is not as complicated as some might think. Griff, Brian and Kayomi answer questions about buyer return snafus, the eBay drop shipping policy, and providing USPS First Class Envelope as an option for buyers. Finally this week, we bid a fond farewell to our esteemed colleague and dear friend, Brian Burke, as he retires from eBay after 25 years of working with sellers. Please join us in wishing him all the best!  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:21 - Sourcing Higher Value Inventory and Shipping By Freight 27:43 - Q&A and Outro   New links for Ep 283 March 7 Seller Check In - https://sellerevents.ebay.com/ebaysellerevents/ Rob and Melissa's eBay Store - https://www.ebay.com/str/amazingviewsorlando Flea Market Flipper - https://fleamarketflipper.com/ Pro Flipper Podcast - https://fleamarketflipper.com/reseller-hangout-podcast/ Drop Shipping Policy - https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176&st=3&pos=1&query=Drop%20shipping&intent=dropshipping&lucenceai=lucenceai&docId=HELP1114     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, From the Seller Advocacy Team, Chuck Van Pelt returns to highlight some of the recent and coming mobile app enhancements for sellers. Griff, Brian, and Kayomi talk about what the Buyer Exemption List covers and seller Shari Smith dials in with a tip for filing claims with UPS.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:37 - What's New For The eBay Mobile App 26:05 - Q&A and Outro   New links for Ep 282 2024 Winter Seller Update - https://www.ebay.com/sellercenter/resources/seller-updates/2024-winter/ Seller Update Forum - https://community.ebay.com/t5/2024-Winter-Seller-Update/bd-p/SU_24_1 March 7 2024 Spring Seller Check-In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-spring-seller-check-in/ Shari Smith's eBay Store - https://www.ebay.com/str/7daysale4u The Selling On eBay Radio Show - https://sellsellsell.online/   Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Kevin Reeth of Seller Ledger gives us an update on the current status of 1099-K forms as well as some advice about accounting for the sale of personal property when filing taxes.  Griff and Brian are joined by Kayomi Kayoshi to help answer questions about finding the charges for return labels, seeing all Offers Sent manually, and who does what when a parcel carrier delivers an eBay shipment to the wrong address.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:47 - 1099-K Update & Selling Personal Property 21:33 - Q&A and Outro   New links for Ep 281 Recent change to Feedback - https://community.ebay.com/t5/Announcements/Feedback-Display-Now-Shows-Verified-Purchase/ba-p/34280034 Improvements to Authenticity Guarantee - https://community.ebay.com/t5/Announcements/Upcoming-improvements-to-the-Authenticity-Guarantee-process/ba-p/34272413 The eBay Merchandise Shop - ebay.com/str/ebaymerchandiseshop Seller Ledger - https://sellerledger.com/ Seller Ledger Blog - https://sellerledger.com/blog/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, To help sellers of apparel know what to source, Kate Danielsen, eBay's Category Manager for Pre-Loved Fashion, shares what her team sees as the current trends in fashion for this year. Griff and Brian answer questions about zip codes, tiered promotion discounts, and searching orders by Custom Label text. And Brian has a special news item you won't want to miss.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 02:53 - Pre-Loved Fashion Trends for 2024 19:38 - Q&A and Outro   New links for Ep 280 New York Fashion Week Website - https://nyfw.com/ USPS Pick Up Service - https://tools.usps.com/schedule-pickup-steps.htm Promotions Strategies - https://www.ebay.com/sellercenter/growth/promotion-strategies eBay Transaction Report (requires log in) - https://www.ebay.com/sh/fin/reportslanding     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Libby Broggi of Consignment Chats returns with an update on consignment business and the importance of community among sellers with shared interests. Kayomi Kayoshi from the eBay Community team joins us to talk about starting a seller meeting in your area. Question topics this week include: Sales by Category in the Transaction Report; how to facilitate partial returns; locating and using the Transaction Report for your business bookkeeping. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:45 - Seller Meetings on eBay Community 14:40 - Consignment Selling and Community 28:21 - Q&A and Outro   New links for Ep 279 eBay Shipping Calculator - https://www.ebay.com/shp/Calculator Seller Meetings on Community - https://sellerevents.ebay.com/sellermeetings/ Consignment Chats LinkTree - https://linktr.ee/consignmentchats Seller Hub Transaction Reports - https://www.ebay.com/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=4847&st=3&pos=1&query=Reconciling%20your%20eBay%20sales%20transactions&intent=transaction%20report&lucenceai=lucenceai&docId=HELP1488   Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Faith and Paul Vanick, discuss recent upgrades to their online bookkeeping app, My Reseller Genie as well as options for structuring your business. Griff and Brian answer questions about how to adjust prices when expenses rise;  the Inventory feature in Seller Hub; and what to do when a shipment is delivered but the status says not delivered.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 02:49 - Keeping Records and Tracking Inventory  16:58 - Help & Contact 18:37 - Q&A and Outro   New links for Ep 278 eBay Shipping Calculator - https://www.ebay.com/shp/Calculator My Reseller Genie - https://www.myresellergenie.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Sandra Gustard of Fountain Pimento Oil shares her experience hiring a Virtual Assistant from overseas. Griff and Brian answer questions about invoicing buyers, the “unit quantity” item specific, how to provide a blanket price markdown across a category, issuing partial refunds for shipping overages on an eBay International Shipping transaction, and adding the Custom Label (SKU) field in Seller Hub > Listings > Active View. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:05 - Hiring A Virtual Assistant 22:43 - Q&A and Outro   New links for Ep 276 Fountain Hair Growth & Skin Care eBay Store - https://www.ebay.com/str/fountainpimentooil Fountain Pimento Oil on FaceBook - https://www.facebook.com/FountainPimentoOil/photos The English Connection Media - http://www.theenglishconnectionmedia.com/show-schedule/our-presenters/       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Paul Apollonia joins us this week to talk about dealing with unlisted inventory, aka “death piles” - how to turn them into cash. We answer your questions about shipping discounts for combined sales; listing title syntax and eBay Guaranteed Fit; and why some return labels might be a different class of service from what the seller used for the outgoing postage.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:41 - Tackling Your Death Piles 24:51 - Q&A and Outro   New links for Ep 276 Paul's Discount Store on eBay -  https://www.ebay.com/str/paulsdiscountstore Paul's YouTube channel - https://www.youtube.com/user/PaulApollonia Raleigh E-commerce & eBay Sellers Meetup Group - https://www.meetup.com/raleigh-ebay-users-group/       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Jude Lugo of J&L Making a Difference on eBay shares his strategy for using Volume Pricing to make more sales as well as how important sustainability is to his business. Griff and Brian answer questions on changing the default listing format on eBay's mobile app, frustrating buyer packaging requests, and what to do when a piece of apparel does not have a size tag.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:05 - Using Volume Pricing with Jude Lugo 21:38 - Q&A and Outro   New links for Ep 275 Jude Lugo's eBay Store - https://www.ebay.com/str/jlmakingadifference eBay Main Street - https://www.ebaymainstreet.com     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, We start off 2024 with the importance of setting smart business goals with eBay Growth Advisor, Aaron White and eBay sellers Nikki and Jim Visconti. Griff and Brian answer a question about when and if to withhold the original shipping for a return transaction.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:33 - Setting Goals with eBay Growth Advisor 15:35 - Setting Goals with eBay Sellers Nikki and Jim Visconti 37:07 - Q&A and Outro   New links for Ep 274 Jim and Nikki's eBay Store - https://www.ebay.com/str/nvbrands     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Advocates Chuck Van Pelt and Jonathan Chard check in for our last episode of 2023 to run through their list of seller tools and features enhancements implemented this year based on your input and feedback. Griff and Brian answer a seller question about who receives sent offers.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:11 - End of the Year Seller Features Wrap Up  31:54 - Q&A and Outro   New links for Ep 273 Sending Best Offers - https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=3&pos=1&query=Adding%20Best%20Offer%20to%20your%20listing%20and%20sending%20offers%20to%20buyers&intent=offers&lucenceai=lucenceai&docId=HELP1043     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, the force behind the eBay Store The Estate Kings on eBay, Brian, joins us to talk about his life-long passion for selling and negotiating and how he uses several promotional tactics to keep his inventory on eBay fresh and moving.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:40 - The Entrepreneurial Life of an eBay Seller  38:31 - Q&A and Outro   New links for Ep 272 Attract Last Minute Shoppers This Holiday Season - https://www.ebayads.com/2023/11/29/attract-last-minute-shoppers-this-holiday-season/ The Estate Kings on eBay - https://www.ebay.com/str/theestatekings     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Growth Advisor Casey Yardley joins Griff in a conversation about how he and his team help sellers overcome obstacles and adopt customer service strategies to ease stress and better grow their business to higher levels of success. Griff and Brian answer questions about eBay International Shipping package handling, reprinting bulk labels, and their favorite eBay swag item from the last 27 years.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:44 - Helping Sellers Grow  28:36 - Q&A and Outro   New links for Ep 271 eBay International Shipping - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping Printing and Voiding eBay Shipping Labels - https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=1&query=Printing%20and%20voiding%20shipping%20labels&intent=printing%20labels&lucenceai=lucenceai&docId=HELP1118     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, we rejoin seller Ashley Moulder of Millennial Mouse on eBay tells us how she uses the Quality Listing Report to increase her sales. eBay's Chuck Van Pelt has news of 12 seller-requested feature enhancements that are going live as we speak.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:42 - Seller Requested Features 21:45 - Using the eBay Listing Quality Report 36:06 - Outro   New links for Ep 270 2023 eBay Ads Holiday Guide - https://go.ebayadvertising.com/2023eBayAdsHolidayGuide Ashley Moulder's eBay Store - https://www.ebay.com/str/millennialmouse Listing Quality Report - https://export.ebay.com/en/marketing/ebay-services-and-tools-help-seller/listing-quality-report/       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Director of Ads,Marketing Julie Klein shares what the survey data showed her team when it comes to the holiday shopping habits of Millennials and Gen Z. Griff and Brian answer questions about Search, using eBay International Shipping from Canada, and how eBay handles reports of counterfeit items.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:49 - Gen Z & Millennial Holiday Shopping Habits 20:15 - Q&A and Outro   New links for Ep 269 eBay Two-Step Verification Options - https://www.ebay.com/help/account/protecting-account/tips-keeping-ebay-account-secure?id=4872#section2 eBay Ads Holiday Headquarters - https://www.ebayads.com/holiday-2023/ eBay Help Pages on “Search” - https://www.ebay.com/help/sr?query=search&origin=1 eBay Verified Rights Owner Program - https://www.ebay.com/help/sr?query=Vero&origin=1 The Digital Millennium Copyright Act - https://en.wikipedia.org/wiki/Digital_Millennium_Copyright_Act     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Sr Director of Shipping Stuart Reichenbach updates us on all things holiday shipping and carrier status. Griff and Brian share best practice suggestions for reducing the likelihood of buyer returns.     To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:58 - Stuart Reichenbach 18:56 - Q&A and Outro   New links for Ep 268 Feedback Enhancements Now Visible - https://community.ebay.com/t5/Selling/Feedback-enhancements-now-visible/m-p/34094149#M2305430 Combined Shipping for eBay International Shipping Update - https://www.ebay.com/sellercenter/resources/seller-updates/2023-fall/shipping     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Hear how seller Janet Mondlak of VermontEyeCandy on eBay, along with husband and pooch, Horace, spent three years in an RV traveling around the USA while buying and selling on eBay. Griff and Brian answer questions about editing an auction-style listing, dealing with product catalog titles that are too long, editing your My eBay page, and the do's and dont's of USPS Media Mail.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  05:17 - Taking Your eBay Business On A Three-Year Road Trip 28:50 - Q&A and Outro   New links for Ep 267 Categories Added for eBay Standard Envelope - https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/ebay-standard-envelope Janet's eBay Store - https://www.ebay.com/str/vermonteyecandy Revise Listing Help Page - https://www.ebay.com/help/selling/listings/creating-managing-listings/revising-listing?id=4356&st=3&pos=1&query=Revise%20a%20listing&intent=revise&lucenceai=lucenceai&docId=HELP1310     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Mayumi Roehm, Manager of My-D Pins and Collectibles on eBay talks about their business outlets on eBay and in their shop in Anaheim outside of Disneyland, where they focus on Disney pins and other collectibles. Brian and Griff answer questions about how to send a buyers a label for returning an item sent in error, stacking shipping discounts on accepted Best Offers, and setting communications preferences for eBay marketing emails.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  08:44 - Managing a Hybrid Online & Bricks & Mortar Shop 21:55 - Q&A and Outro   New links for Ep 266 My-D Pins and Collectibles - https://www.ebay.com/str/mydpinsandcollectibles Communication Preferences - https://commspreferences.ebay.com/commsprefs     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Brian and Griff share their experiences at the recent 3-day seller event at the Blind Center of Nevada in Las Vegas, and talk about how attending selling events can benefit not only your business on eBay but your social well-being as well.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  03:40 - 2023 BOSS Reseller Remix Recap     New links for Ep 265 Blind Center of Nevada - https://www.blindcenter.org/ BOSS Reseller Remix - https://www.resellerremix.com/ Attend or Start a Local Seller Event - https://sellerevents.ebay.com/sellermeetings/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Sr Manager SMB Seller Growth, Dallen McKee joins Griff this week to share insights his team have collected regarding buyer shopping intentions for the upcoming holiday retail season. Griff and Brian answer questions from you about returns during Time Away, creating and uploading videos to a listing, missing item specifics, as well as a tale of the missing cookies.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  05:12 - Holiday Buying Insights for 2023 30:49 - Q&A and Outro   New links for Ep 264 Seller Team Post About Item Specifics Test - https://community.ebay.com/t5/Selling/We-are-testing-a-reduced-set-of-item-specifics-in-the-listing/td-p/34028459#M2288268 The eBay Ads Team - https://www.ebayads.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Tait shares how and why he started his trading card collectible business on eBay as well as his experience at eBay's campus in San Jose for eBay Open 2023 Seller Week.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  05:48 - Building a Trading Card Business with Seller Tait Hoodenpyl 21:44 - Q&A and Outro   New links for Ep 263 eBay Small Business Report - https://www.ebayinc.com/small-business-report/ Tait's eBay Store - https://www.ebay.com/str/hoodyscollectibles EU Digital Services Act - https://www.ebay.com/sellercenter/resources/digital-services-act     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Vice President of Regulatory and International Markets, Andrea Stairs joins us to go over the EU Digital Services Act and what compliance looks like for eBay sellers who sell into the EU. Griff and Brian answer a few questions on topics from the 2023 Fall Seller Update announced last week.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  12:04 - The EU Digital Services Act Compliance and You! 29:21 - Q&A and Outro   New links for Ep 262 Fall 2023 Seller Update - https://www.ebay.com/sellercenter/resources/seller-updates/2023-fall eBay For Business YouTube Channel - https://www.youtube.com/ebayforbusiness eBay Open 2023 Replay - https://app.hopin.com/events/ebay-open-2023/replay     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast