Podcasts about Chief sustainability officer

"Regardless of what's happening with kind of the ESG backlash conversation here, especially in the US, our other jurisdictions are coming hard and fast on regulatory…It doesn't matter what's happening in the broader ESG backlash …The other piece is, our corporate customers that have their own set of goals and expectations have absolutely not led up on us on wanting to see us continue to progress and move forward and drive change and help them drive change, because that is their expectation of us as a large scale supplier." Page Motes on Electric Ladies Podcast If you're thinking of renting a car on your next trip either for business or the holidays, you may think differently about which company to rent from and why after listening to this episode. As many companies that want to be environmentally sound and climate resilient twist due to a potential ESG backlash, Hertz is pushing full speed ahead on their commitments. Why? How? Listen to Page Motes, Chief Compliance & Sustainability Officer at Hertz explain in this fascinating conversation with Electric Ladies Podcast host Joan Michelson. You'll hear about: ● How Hertz is expanding its fleet of EVs – and why demand for them is growing. ● What corporate sustainability reporting and compliance look like in this day of ESG pushback and A.I., especially in an industry being reinvented while they drive. ● Where the risks and opportunities are today in this industry at the intersection of the automotive and travel sectors. ● Plus, career advice, such as: "I think a lot of times people in their mid-career have a very specific idea of this ladder that they have and this path specific to either the next job they want or if they want to be in an impact job. That impact job looks like X. And what I have learned is that there are lots of different types of jobs that make a direct difference, and there's a lot of different types of jobs that can drive impact. And so kind of the first thing is open the aperture and have lots of conversations with a lot of different kinds of groups. …Shadow, (ask) do you need help with that project? Experience what it is for a little bit, get a taste of it. Maybe you won't like it. Maybe you will love it, and then plant seeds early." Page Motes on Electric Ladies Podcast Read Joan's Forbes articles here. You'll also like: · Business Leaders Bridging The Gap – Women business leaders from The Earth Day Women's Summit on the unique role of business in addressing the climate crisis. · Leveraging AI For Sustainability – with Mandi McReynolds, Chief Sustainability Officer at Workiva, software company · How GM Is Going All Electric – with General Motors Chief Sustainability Officer Kristen Siemen. · Reducing IT's Carbon Footprint – with HPE Chief Sustainability Officer Monica Batchelder. · How Businesses Unlock Value With Sustainability – with Kristen Sullivan, Audit Partner and head of Deloitte's Sustainability practice Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers. Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Follow us on Twitter @joanmichelson

At this year's NSC Safety Congress, Jill partnered with three other women in EHS to present “Female EHS Leaders: Leveraging Your Superpowers.” The conference room was full of women and allies, and the topic was so well received, the presenters decided to continue the conversation! In this episode, Jill and Monique Parker, Chief Sustainability Officer and ASSP Board Member, further expand on communication strategies, setting boundaries, salary negotiation, and understanding your value, while also sharing personal experiences and examples from their own journey's to leadership positions. Take charge of your career growth and salary expectations with the provided worksheets linked in the show notes, and discover how to advocate for yourself and your future in EHS.Resources for Female EHS Professionals, including the Salary and Career Map worksheets.

In the latest episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer at BMO, hosts Helena Viñes Fiestas, who is Chair of the EU Platform on Sustainable Finance, Co-Chair of the Taskforce on Net Zero Policy, and Commissioner of the Spanish Financial Markets Authority. Helena provides her perspective on sustainable and climate finance, sustainability reporting, and governance, in the EU and around the world.

Biodegradable water-soluble films. Recycling that reuses molecules over and over. AI that can develop more sustainable polymers. In this conversation, Sustainably Speaking host Mia Quinn sits down with Anne Kolton, Chief Sustainability Officer at SK Capital Partners, to explore the next wave of innovation in manufacturing and materials. Anne shares how her team invests in companies developing breakthrough products, how U.S. manufacturing can launch smarter, more efficient processes, and why engineering and AI will transform the materials we all use every day. 

More and more businesses are rolling back sustainability initiatives and DEI requirements, but one expert says it still pays to be progressive. The Net Zero Banking Alliance has shut down, Nestle has pulled out of the Dairy Methane Action Alliance and the Government recently loosened climate reporting requirements for companies. Despite this, former Starbucks Chief Sustainability Officer Michael Kobori says it's still good to make progressive choices to boost your business. LISTEN ABOVESee omnystudio.com/listener for privacy information.

More and more businesses are rolling back sustainability initiatives and DEI requirements, but one expert says it still pays to be progressive. The Net Zero Banking Alliance has shut down, Nestle has pulled out of the Dairy Methane Action Alliance and the Government recently loosened climate reporting requirements for companies. Despite this, former Starbucks Chief Sustainability Officer Michael Kobori says it's still good to make progressive choices to boost your business. LISTEN ABOVESee omnystudio.com/listener for privacy information.

A greener, climate-friendly future is an opportunity to do well financially and not just to do good. Synopsis: Every first and third Tuesday of the month, The Straits Times analyses the beat of the changing environment, from biodiversity conservation to climate change. What is it like to be on the frontline of climate finance and investing? To many, it might seem a pretty challenging time, with some nations and big oil and gas firms doubling down on fossil fuels. And the world is distracted with wars and upended trade flows. But to Ms Kyung-Ah Park, Chief Sustainability Officer for Singapore investment firm Temasek, there’s plenty to be hopeful about. Investors are increasingly looking at the opportunities in South-east Asia, a huge market of 700 million people with growing energy needs. Sure, there are headwinds, she tells Green Pulse hosts Audrey Tan and David Fogarty, with AI soaking up a lot of investment cash, plus geopolitics and policy uncertainty buffeting investors. But the direction is clear. As a long-term investor, the clean energy and transition agendas are a “must do”, she says. It’s just good business and a lot of investors are staying the course. And the trick is to make green investments appealing, with different layers of risk and reward that attract investors with differing appetites, a bit like a sandwich. Have a listen to our latest episode and let us know your thoughts! Highlights of conversation (click/tap above): 2:11 You were just at New York Climate Week and the UN General Assembly. Are you feeling more hopeful about global climate investment? 7:20 What is the appetite for climate investments in SE Asia? 10:35 And what are some of the investment risks? What are some of the key obstacles for the region? 19:25 How do you de-risk some of these investments to make them more appealing, more appetising? 28:45 There’s been a heavy reliance on Western capital – but are things changing? Is this Asia’s time to rise? 31:19 What would success look like at the COP30 UN climate talks? Is the US$1.3 trillion finance goal achievable? Follow Audrey Tan on LinkedIn: https://str.sg/848W Read her articles: https://str.sg/JLM2 Follow David Fogarty on LinkedIn: https://str.sg/jcvy Read his articles: https://str.sg/JLMu Hosts: Audrey Tan (audreyt@sph.com.sg) & David Fogarty (dfogarty@sph.com.sg) Produced and edited by: Hadyu Rahim Executive producers: Ernest Luis & Lynda Hong Follow Green Pulse Podcast here and get notified for new episode drops: Channel: https://str.sg/JWaf Apple Podcasts: https://str.sg/JWaY Spotify: https://str.sg/JWag Feedback to: podcast@sph.com.sg SPH Awedio app: https://www.awedio.sg --- Follow more ST podcast channels: All-in-one ST Podcasts channel: https://str.sg/wvz7 Get more updates: http://str.sg/stpodcasts The Usual Place Podcast YouTube: https://str.sg/4Vwsa --- Get The Straits Times app, which has a dedicated podcast player section: The App Store: https://str.sg/icyB Google Play: https://str.sg/icyX --- #greenpulseSee omnystudio.com/listener for privacy information.

A greener, climate-friendly future is an opportunity to do well financially and not just to do good. Synopsis: Every first and third Tuesday of the month, The Straits Times analyses the beat of the changing environment, from biodiversity conservation to climate change. What is it like to be on the frontline of climate finance and investing? To many, it might seem a pretty challenging time, with some nations and big oil and gas firms doubling down on fossil fuels. And the world is distracted with wars and upended trade flows. But to Ms Kyung-Ah Park, Chief Sustainability Officer for Singapore investment firm Temasek, there’s plenty to be hopeful about. Investors are increasingly looking at the opportunities in South-east Asia, a huge market of 700 million people with growing energy needs. Sure, there are headwinds, she tells Green Pulse hosts Audrey Tan and David Fogarty, with AI soaking up a lot of investment cash, plus geopolitics and policy uncertainty buffeting investors. But the direction is clear. As a long-term investor, the clean energy and transition agendas are a “must do”, she says. It’s just good business and a lot of investors are staying the course. And the trick is to make green investments appealing, with different layers of risk and reward that attract investors with differing appetites, a bit like a sandwich. Have a listen to our latest episode and let us know your thoughts! Highlights of conversation (click/tap above): 2:11 You were just at New York Climate Week and the UN General Assembly. Are you feeling more hopeful about global climate investment? 7:20 What is the appetite for climate investments in SE Asia? 10:35 And what are some of the investment risks? What are some of the key obstacles for the region? 19:25 How do you de-risk some of these investments to make them more appealing, more appetising? 28:45 There’s been a heavy reliance on Western capital – but are things changing? Is this Asia’s time to rise? 31:19 What would success look like at the COP30 UN climate talks? Is the US$1.3 trillion finance goal achievable? Follow Audrey Tan on LinkedIn: https://str.sg/848W Read her articles: https://str.sg/JLM2 Follow David Fogarty on LinkedIn: https://str.sg/jcvy Read his articles: https://str.sg/JLMu Hosts: Audrey Tan (audreyt@sph.com.sg) & David Fogarty (dfogarty@sph.com.sg) Produced and edited by: Hadyu Rahim Executive producers: Ernest Luis & Lynda Hong Follow Green Pulse Podcast here and get notified for new episode drops: Channel: https://str.sg/JWaf Apple Podcasts: https://str.sg/JWaY Spotify: https://str.sg/JWag Feedback to: podcast@sph.com.sg SPH Awedio app: https://www.awedio.sg --- Follow more ST podcast channels: All-in-one ST Podcasts channel: https://str.sg/wvz7 Get more updates: http://str.sg/stpodcasts The Usual Place Podcast YouTube: https://str.sg/4Vwsa --- Get The Straits Times app, which has a dedicated podcast player section: The App Store: https://str.sg/icyB Google Play: https://str.sg/icyX --- #greenpulseSee omnystudio.com/listener for privacy information.

When thinking of sectors that need effective energy management, the ones that typically come to mind include the likes of transportation and manufacturing. However, energy management is something that any business can benefit from. Such is the case with today's feature, Clyde & Co, a global law firm who made the decision to Implement ISO 50001 energy management to tackle the largest part of their sustainability impact. In this episode, Ian Battersby is joined by Paul Barnacle, Head of Health, Safety, Security and Environment at Clyde & Co, to discuss their journey towards ISO 50001, including the challenges associated with implementation and benefits gained from certification. You'll learn · Who is Paul Barnacle? · Who is Clyde & Co? · What was the main driver behind obtaining ISO 50001? · How long did it take to achieve certification? · What was the biggest gap found during the Gap Analysis? · What has Paul learned as a result of ISO 50001 Implementation? · What are the benefits of gaining ISO 50001 certification? · Paul's top tip Resources · Clyde & Co · ISO 50001 · Isologyhub In this episode, we talk about: [00:25] Episode Summary – We invite guest Paul Barnacle, Head of Health, Safety, Security and Environment at Clyde & Co, onto the show to share his journey with implementing ISO 50001, including the associated challenges and benefits from gaining certification. [02:50] Who is Paul Barnacle? Paul is the Head of Health, Safety, Security and Environment at Clyde & Co , and was the lead for the ISO 50001 Implementation project. One thing that many may not know about Paul is that he's an avid angler, whether rain or shine, he's dedicated to getting the next big catch. [04:45] Who are Clyde & Co? Clyde & Co are a global law firm that helps organisations navigate risk and maximise opportunities across sectors such as insurance, professional services, aviation, marine, construction and energy. The firm has over 500 partners with a total headcount of 5,500 people operating across 70 offices around the world. [05:40] Who is included within the ISO 50001 scope for Clyde & Co? For those that aren't aware, an ISO scope can be against an entire business, a single department or even against a specific product / service. For Clyde & Co, their ISO 50001 scope extends across 9 offices in the UK and Republic or Ireland. [06:15] What were the main drivers behind ISO 50001 Implementation? – One of the main drivers links back to Clyde & Co's Net Zero Strategy, which included the need to identify which sustainability focused ISO Standard would help them the most. Following a lot of internal conversation with their Chief Sustainability Officer, they settled on ISO 50001 as they were seeking more visibility on their energy consumption and help with identifying opportunities for improvement. Ultimately taking the first steps to tackle their scope 1 and 2 emissions. [07:05] Why ISO 50001 over ISO 14001? ISO 14001 Environmental Management was considered, however they don't have any industrial processes, so other environmental factors outside of energy aren't very applicable to a business like Clyde & Co. Seeing as energy was their largest environmental expenditure, ISO 50001 naturally seemed like the best fit. [08:10] How long did it take to achieve ISO 50001? Paul started the Implementation journey back in early August of 2024, and completed the Stage 2 Assessment by April 11th 2025, so a total of nine months. [09:00] What was the biggest gap identified during the Gap Analysis? Paul highlights how key the Gap Analysis was to the whole process, as it gave them a clear picture of the amount of work involved with completing the implementation. One of the biggest gaps identified was the fact that they didn't have a structured management system in place. There was a lack of knowledge when it came to ISO implementation, so some of the terminology was a bit lost on Paul to start with! They also lacked key documentation such as continual improvement log and Register of Energy Saving Opportunities. [10:10] What were the benefits of ISO 50001 implementation? There are a number of benefits, including:- · ISO 50001 allows a business to have a lot more visibility on their energy consumption · ISO 50001 certification demonstrates a proactive approach for energy management to clients and prospects. · The data provided by ISO 50001 allows for more informed decisions on energy saving and reduction opportunities, allowing you to target your biggest emission sources and spot any anomalies. [11:45] Client influence: Clyde & Co were seeing an increase in requests from clients regarding their energy performance indicators and related KPI's. They were also being asked about what they were doing in relation to reducing their scope 1 and 2 emissions. This exercise allowed them to address both, in addition to setting up the infrastructure to continuously monitor this year on year. As a result of ISO 50001 implementation, Clyde & Co now plan to communicate the reduction in their energy consumption on a quarterly basis with staff across all regions. [13:50] Additional Improvement as a result of ISO 50001: Paul enjoys the renewed communication between teams that hadn't really interacted prior to ISO 50001 implementation. Previously the energy management team were fairly siloed in the business, but now they're getting tech champions involved and asking anyone to contribute to the energy performance indicators. It's created a connected culture that encourages new ideas from all corners of the business. They've helped to facilitate this through the use of their intranet with dedicated mailboxes where people can submit any questions or suggestions for improvement. They've also got QR codes set-up for easy access for mailbox submissions. [15:55] Paul's Top Tip: Get a copy of whichever Standard you intend to Implement and read it thoroughly. It's key that you understand what the Standard is asking for. If you're struggling with the ISO terminology, the Standards will include a glossary of terms and definitions to help you. You can also do what Clyde & Co did, which is hire ISO consultants that specialise in ISO implementation. They will help you interpret the Standard and help you establish a Management system that is both compliant with the Standard and also integrates with the way you work. For ISO 50001 specifically, Paul highlights the need for strong data. Energy monitoring will require some number crunching, so you need those figures to be as accurate as possible to get the best results. [15:55] Paul's book recommendation: Sustainable Energy - Without The Hot Air by David MacKay [15:55] Paul's favourite quote: "The best way to predict the future, is to create it." – Abraham Lincoln If you'd like to learn more about Clyde & Co, check out their website. We'd love to hear your views and comments about the ISO Show, here's how: ● Share the ISO Show on Twitter or Linkedin ● Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

“What we're seeing is, as the new carbon economy moves forward – and this is critical to businesses to operate in the future, in the next five, 10 years – it's colliding with the digital transformation and financial transformation. And so, I think one of the essential things our customers are asking is. ‘how do we bring together the Chief Sustainability Officer, the CIO and the CFO and the new market, digital and carbon economy as we go forward?' Because you need all three lenses to make a holistic decision for both the growth and resiliency of your company.” Mandi McReynolds on Electric Ladies Podcast Artificial Intelligence, A.I., is transforming sustainability work, from data collection to analysis to reporting. It's a tool to help assess risks and see opportunities, but humans bring the superpower. How? Listen to Mandi McReynolds, Chief Sustainability Officer at Workiva in this fascinating conversation with Electric Ladies Podcast host Joan Michelson.   You'll hear about: ●        How Workiva is leveraging A.I. to serve its clients across the board – from assessing materiality, to financial reporting and sustainability reporting, ●        How to use A.I. to minimize boring work and free up people to be more strategic and creative – in a few unique ways. ●        How to ensure the integrity of the data you're accessing with A.I. – and how to reduce the risk of your data being contaminated by A.I. hallucinations, etc. ●        Plus, career advice, such as:  “Your job isn't to know the answer. Your job is to ask all the right questions of where the business is going and think about your lens is adding value because you're going to ask a different question….Don't be afraid….(Align) with people who could see the possibility of (your) experience. And… take that stretch job and just remember you're in the room to ask different questions, and that's perfectly fine. So, take the stretch and then lean into your experience that allows you to have a different lens and a different perspective.” Mandi McReynolds on Electric Ladies Podcast   Read Joan's Forbes articles here. You'll also like: ·       Business Leaders Bridging The Gap – Women business leaders from The Earth Day Women's Summit on the unique role of business in addressing the climate crisis. ·       The Power Of Buildings – with Katie McGinty, VP and Chief Sustainability and External Affairs Officer at Johnson Controls. ·       How GM Is Going All Electric – with General Motors Chief Sustainability Officer Kristen Siemen. ·       Reducing IT's Carbon Footprint – with HPE Chief Sustainability Officer Monica Batchelder. ·       How Businesses Unlock Value With Sustainability – with Kristen Sullivan, Audit Partner and head of Deloitte's Sustainability practice   Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers.   Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Follow us on Twitter @joanmichelson

In this episode of Loaded and Rolling, we're joined by Dean Marris, Chief Data Science Officer, and Craig Marris, Chief Sustainability Officer at EROAD, to discuss the intersection of sustainability and artificial intelligence in the trucking industry. They explore how fleets can leverage technology to navigate the "messy middle" of transitioning to more sustainable practices while maintaining profitability. Topics covered in this episode include: Digital Twin Simulation: Learn how fleets can use digital twins to test and de-risk the transition to alternative fuels and electric vehicles before making significant investments. AI for Efficiency: Discover how AI is helping to reduce waste in the supply chain, from minimizing empty miles to preventing food spoilage in reefers. Safety Innovations: Hear about the latest in AI-powered multi-camera systems that are improving driver safety by reducing blind spots and preventing collisions. The Power of Data Sharing: Understand why collaboration and data sharing between carriers, shippers, and OEMs are crucial for achieving industry-wide sustainability and safety goals. ⁠⁠Follow the Loaded and Rolling Podcast⁠⁠ ⁠⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Loaded and Rolling, we're joined by Dean Marris, Chief Data Science Officer, and Craig Marris, Chief Sustainability Officer at EROAD, to discuss the intersection of sustainability and artificial intelligence in the trucking industry. They explore how fleets can leverage technology to navigate the "messy middle" of transitioning to more sustainable practices while maintaining profitability. Topics covered in this episode include: Digital Twin Simulation: Learn how fleets can use digital twins to test and de-risk the transition to alternative fuels and electric vehicles before making significant investments. AI for Efficiency: Discover how AI is helping to reduce waste in the supply chain, from minimizing empty miles to preventing food spoilage in reefers. Safety Innovations: Hear about the latest in AI-powered multi-camera systems that are improving driver safety by reducing blind spots and preventing collisions. The Power of Data Sharing: Understand why collaboration and data sharing between carriers, shippers, and OEMs are crucial for achieving industry-wide sustainability and safety goals. ⁠Follow the Loaded and Rolling Podcast⁠ ⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we talk to Jim Massey. He is the best-selling author of Trust in Action and the soon-to-be-released Risk in Action. He's also the founder of Eastward, a company rethinking how organizations see and act on risk. A former Chief Sustainability Officer at AstraZeneca and Zai Lab, Jim has spent his career helping leaders turn trust, ethics, and innovation into impact.During this episode Jim shares how he's advised boards, led bold ESG agendas, and built simple models that cut through the noise so leaders can act. Outside of work, he's a traveller, a dad, and co-author of the Amazon #1 bestseller GeoKids. Jim's all about turning big talk into bold action.Timestamps to relevant points within the episode, use this format:[00:00]- Introduction to Sustainability and Business Ethics[03:05]- The Journey into Sustainability[06:11]- Trust and Human Behavior in ESG[09:14]- Navigating Certifications and Transparency[12:07]- Focusing on Sustainable Development Goals[17:57]- Innovation as a Catalyst for Change[24:43]- Navigating the Land of Next: AI and Innovation[31:43]- The Path to Net Zero: Understanding Emissions[36:10]- Transformational Leadership: Bridging the Gap[41:09]- Risk, Trust, and Fear: A New Framework for ActionWhere can people find our guest?LinkedInWebsiteBookKey Takeaways:Businesses must move beyond box ticking to create real impact.Trust and ethics are essential for sustainable business practices.Transparency is more valuable than certifications in building trust.Focusing on specific Sustainable Development Goals can drive meaningful change.Innovation should be viewed as a catalyst for sustainable practices.Human behavior plays a crucial role in the effectiveness of ESG initiatives.Risk should be seen as an opportunity for growth and change.Companies need to address core issues rather than just the fringe parts.The journey to sustainability often requires a shift in mindset.Building trust involves doing what you say you will do. AI is advancing faster than regulations can keep up.Participation in AI contributes to its advancement.Risk should be seen as an invitation to innovate.Companies often have outdated policies on AI.The fear of job loss due to AI is prevalent.Transformational leadership is essential for change.Focus on scope one and two emissions for net zero.Transparency in corporate goals is crucial.Action is necessary to address climate change.Understanding and addressing fear can lead to progress.

Imagine an economy where products are designed to be reused, repaired, and regenerated instead of ending up as waste. That's the circular economy, a model that redefines recycling and transforms how small businesses operate.In this episode of Local to Global: The power of small business, host JJ Ramberg sits down with Ellen Jackowski, Chief Sustainability Officer at Mastercard, and Rachel McShane, Chief Financial Officer at Depop, to discuss the scale of the circular economy, why circular practices boost both sustainability and profitability, and where the industry is headed next.From Depop's sustainable fashion marketplace that empowers small sellers and extends the life of clothing to Mastercard's digital solutions that enhance the consumer experience and measure impact, the discussion highlights ways entrepreneurs can launch reuse, resale, and take-back programs. The conversation also addresses the pitfalls of greenwashing and the importance of credible, consistent standards.“Local to global: The power of small business” is a new podcast series from GZERO Media's Blue Circle Studios and Mastercard, where we look behind the curtain to explore the world of small businesses and why they're positioned to play an even bigger role in the future of the global economy. Host: JJ RambergGuests: Ellen Jackowski, Rachel McShane  Subscribe to the GZERO World with Ian Bremmer Podcast on Apple Podcasts, Spotify, or your preferred podcast platform, to receive new episodes as soon as they're published. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine an economy where products are designed to be reused, repaired, and regenerated instead of ending up as waste. That's the circular economy, a model that redefines recycling and transforms how small businesses operate.In this episode of Local to Global: The power of small business, host JJ Ramberg sits down with Ellen Jackowski, Chief Sustainability Officer at Mastercard, and Rachel McShane, Chief Financial Officer at Depop, to discuss the scale of the circular economy, why circular practices boost both sustainability and profitability, and where the industry is headed next.From Depop's sustainable fashion marketplace that empowers small sellers and extends the life of clothing to Mastercard's digital solutions that enhance the consumer experience and measure impact, the discussion highlights ways entrepreneurs can launch reuse, resale, and take-back programs. The conversation also addresses the pitfalls of greenwashing and the importance of credible, consistent standards.“Local to global: The power of small business” is a new podcast series from GZERO Media's Blue Circle Studios and Mastercard, where we look behind the curtain to explore the world of small businesses and why they're positioned to play an even bigger role in the future of the global economy. Host: JJ RambergGuests: Ellen Jackowski, Rachel McShane  Subscribe to the GZERO World with Ian Bremmer Podcast on Apple Podcasts, Spotify, or your preferred podcast platform, to receive new episodes as soon as they're published. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Chris Liban is the Chief Sustainability Officer with LA Metro. He holds a BA in Geology from University of the Philippines, a master's degree in civil engineering from Loyola Marymount University and a doctorate in environmental science and engineering from UCLA. https://www.instagram.com/metrolosangeles/ https://www.instagram.com/diprimaradio/

Chris Liban is the Chief Sustainability Officer with LA Metro. He holds a BA in Geology from University of the Philippines, a master's degree in civil engineering from Loyola Marymount University and a doctorate in environmental science and engineering from UCLA.https://www.instagram.com/metrolosangeles/https://www.instagram.com/diprimaradio/

Risk management is an important driver of why companies form their own human rights policies. But collaborative approaches to human rights aligned with the key voluntary standards can also be opportunities for companies. In this episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer at BMO, discusses business, human rights and sustainability law with Yousuf Aftab, partner with the law firm Steptoe. Their conversation spanned Yousuf's work on the UN Guiding Principles on Business and Human Rights as well as how he advises companies on developing human rights policies.

In this episode, we chat with Choni Fernández, Chief Sustainability Officer and Customer at PortAventura World, the first carbon-neutral theme park in the world, and now proudly B Corp certified.Choni isn't just ticking ESG boxes, she's leading a cultural shift in how attractions operate. From zero-emissions hotels to renewable energy and deep supply chain work, PortAventura is setting the global standard.In this episode, we dive into the real work behind the headlines. How do you build a sustainability culture that actually sticks? Can you lead without a big green team? And what does digital sustainability really mean?If you're serious about sustainability, or wondering where to start, this is the conversation you need to hear.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, with co host Andy Povey and roving reporter Claire Furnival.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references:  PortAventura World website: https://www.portaventuraworld.com/nosotros/trabaja-con-nosotrosChoni Fernández on LinkedIn: https://www.linkedin.com/in/choni-fern%C3%A1ndez-veciana/Choni Fernández is Customer, Sustainability and Communications Director at PortAventura World. With a background in Economics and over a decade at BASF, she joined PortAventura in 2007, where she has led Procurement, Logistics, and Sustainability. She spearheaded the company's sustainability strategy, achieving the milestone of B Corp Certification, and now leads the newly created Customer Department to drive a more customer-centric approach. Choni also serves as Catalonia Delegate at DIRSE and is Chair of the IAAPA EMEA Sustainability Committee. Plus, live from the IAAPA Expo Europe show floor, we catch up with:Jakob Wahl, President & CEO of IAAPAhttps://iaapa.org/https://www.linkedin.com/in/jakob-wahl/Elliot Hall from Expression Capital Partners LLPhttps://expressioncapitalpartners.com/https://www.linkedin.com/in/elliot-h-1b804a6a/Matt Barton, CEO / Co-Founder CurtainUp Ltd. & President of Themed Entertainment Association TEA https://www.curtainup.livehttps://www.linkedin.com/in/matt-barton-99a8039/Melissa Oviedo, Chief Executive Officer, Themed Entertainment Association TEA https://www.teaconnect.org/https://www.linkedin.com/in/melissa-oviedo-ruminot-90a63228/Kevin Murphy, Senior VP, Kraftwerk Living Technologieshttp://www.kraftwerk.athttps://www.linkedin.com/in/kevin-murphy-854439/Jacob Thompson, CX Director, Attractions.io https://attractions.iohttps://www.linkedin.com/in/jacob-thompson-icap-151271149/ Transcriptions:  Welcome, skip the queue, to Barcelona.Paul Marden: Welcome to Skip the Queue, the podcast about the world's best attractions and the amazing people that work in them. I'm your host, Paul Marden, and along with my co-host, Andy Povey, and roving reporter Claire Furnival, we're bringing you the latest news from IAAPA Expo Europe in Barcelona.Paul Marden: You join me today tired and just a little bit emotional at the airport after an amazing week at the show.Paul Marden: In this episode, we wrap up our time at IAAPA Expo Europe with a final look back at the show floor buzz. I catch up with Jakob Wahl, Chief Executive Officer of IAAPA, to get his reflections on an unforgettable week, from standout innovations to what's next for the global attractions industry. But first, Andy sits down with Choni Fernandez, Chief Sustainability Officer at PortAventura World, to explore what it really takes to become the first carbon neutral theme park on the planet and why sustainability must be at the heart of guest experience going forward.Andy Povey: So hello, everybody. I'm joined today by Choni Fernandez from PortAventura World. Choni is responsible for sustainability and guest experience and a number of other things, I believe, Choni. Hello and welcome to Skip the Queue. Hello. Choni Fernandez: Thank you very much for your invitation. Andy Povey: So, Choni, you guys at PortAventura World are really leading the industry and probably more than just our industry. In terms of sustainability, you were the first carbon neutral theme park in the world and in '24, the first theme park company to achieve a BCorp certification. Am I right?Choni Fernandez: Yes, you're right. It was, in fact, we are VCOPS since 2022. And yes, we were operational carbon neutral because we reduced our emissions during several years. And after that, we acquired some carbon credits to compensate the result of the balancing emissions. For scope one and two. Yes. So since then we are operational carbon neutral. That is not really an official name, but it's easy to explain what we are doing. Andy Povey: Okay. So what is the official name?Choni Fernandez: The official name, in fact, now that's interesting because it's a big discussion in the European community. We chat the terms we can use or not. In the new CCRG, that is going to change. Some words like green, sustainable, are probably forbidden, words that cannot be used any longer. And you need to speak properly about the impact of your activity without using these words that can lead to a type of greenwashing. And you need to be more clear about when you say, for instance, 'carbon neutral,' you need to say, 'we have reduced emissions, we compensate.' More explanation than just using one word that can be easily misunderstood.Andy Povey: Okay, yeah, yeah. That makes a lot of sense. Just buying carbon credits. You're actually doing something positive. Taking action. Like, is it Europe's largest solar farm?Choni Fernandez: It's the largest solar farm. That was one of the biggest at the source of Europe. And for sure, I guess, is still the biggest in Spain.Andy Povey: The biggest solar farm in Spain.Choni Fernandez: Sorry, in a holiday resort, yes. There are other very big solar plants that they produce energy for third parties, but they are not linked to a tourist industry.Andy Povey: No, that makes absolute sense. So you're generating your own power.Choni Fernandez: We generate 30%. The plant is not big enough and we have some restrictions of the government. So we cannot sell the surplus of energy we produce. So we could only make the plan as big as the low on consumption we have in a period of a year.Andy Povey: That makes absolute sense.Choni Fernandez: So that means that there are several months where we produce 100% energy we need. But then, obviously, in the peak of the season, we need extra energy. We buy from the net, but we always buy green energy from the net, too. Then 100% of the energy we consume is green energy, not coming from non-renewable.Andy Povey: It all becomes much more complicated as you dive into the detail, doesn't it?Choni Fernandez: Yes, yes, yes. Everything is much more complicated. And in Europe, yes, I would say even one step more complicated than the rest of the world because of all the regulations.Andy Povey: So what was it that inspired PortAventura World and how did you persuade PortAventura World to take sustainability so seriously?Choni Fernandez Okay, the history starts really with, I would say, a huge pain point, even when they were designing the park. And it was related to water. We are established in an area where we suffer from water scarcity many periods. So for those designers, they already designed the park with sustainability in mind. So they have created a complex system to recover all water rains in a big tank that is our Mediterranean lake.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: So water was a treasure since the beginning. And they have also in a private-public investment. Take all the gray waters from the park, sending it to a water treatment plant several kilometres far away from the resort, and making the pipe bring the recycled water back to the resort for gardening. So PortAventura was using recycled water since 30 years ago. And that was really the starting point of sustainability at PortAventura. So we start with all the environmental impacts that the activity was going to have. And they created the park open doors in 1995. So in 1997, just two years after that, they have created the Green Team.Choni Fernandez: It's a team from different members of different departments who takes care of the environmental impacts and how they can reduce the use of water, energy and so on. And this team is still working nowadays and takes care of more complex things, certifications, but with the same, I would say, purpose, you know, that is to reduce the environmental impact of the resort, and now we start to regenerate different areas. So it's not producing impact, it's creating positive impact through regeneration.Choni Fernandez: And that was a starting point. But I like to repeat that sustainability has not fixed rules. So that is the story of Pota Aventura, because we are what we are. We are located where we are. But for instance, in the Global Sustainability Committee of IAAPA, SCARBRED was a member of that. And SCARBRED, the sustainability, had not begun for the water scarcity. They don't have this problem.Choni Fernandez: So sustainability there was more linked to the social sustainability, how to integrate communities in the project. So it really depends, again, in that moment, the momentum, you know, that we call. Where you are, who you are, what is your future footprint of your activity in your community and in the environment.Choni Fernandez: So we start with that. And year after year, we consolidate this beginning. So any new activity of PortAventura, it doesn't matter— new hotel, new park, convention centre has always followed the same philosophy that we started in 1997.Andy Povey: Very good.Choni Fernandez: Yes, because I think that this makes the project really coherent, consistent, and resilient. So it's something that we have not done from day to night, you know. It's something that we have. It's like a dish you have cooked in a low, low temperature, you know. Andy Povey: Yeah, yeah, yeah. Slow cooker. Choni Fernandez: Slow cook. That is. Sustainable PortAventura is slow cook. But at the end, you know, the dish is very good cooked and it's good.Andy Povey: Absolutely. And then, as the person responsible for customer experience within PortAventura World, before talking to you, I wouldn't necessarily have put... sustainability and customer experience together in the same group.Choni Fernandez: You're right because, okay, that is something that has changed also through years, you know, so sustainability was linked and happened at PortAventura. It was totally linked to the environmental part. But that is only one third of what sustainability means. Sustainability is also the social impact and obviously the governance.Choni Fernandez: We call also ESG. Okay, it has some difference because it has more financial meaning. But what is clear when you talk, when we talk about sustainability, we talk about the environmental impacts and the social impacts. And the social impacts are the impacts that your activity, our activity has on people. And when we talk about people, we talk about employees, we talk about our community that's surrounding us, we talk about shareholders, we talk about suppliers, and we talk about guests or visitors. And the activity of any company should have a positive impact on these people that are affected by the activity, that they are also called stakeholders.Choni Fernandez: So, and here is the reason why we try to improve every year the guest experience in order to improve this positive impact. And at the end of the day, because we are not NGOs. We strongly believe that a positive impact on the guest experience is going to be translated in future revenues, more attendance for our parks, and makes our resort more resilient because it's more profitable in the long term.Andy Povey: So this really is a sort of a wheel or a cycle. Choni Fernandez: You are right. You are right. You are right. So we really differentiate at PortAventura. I mean, sustainability is also a new angle to see your business. There is the financial angle. And then there is the angle— how your activity affects the difference they hold up. But that is clear that both need to go together. I mean, business and sustainability. In fact... One of the reasons to become a BCorp company is to evolve our mission and vision with a purpose that integrates sustainability in the business model. So it is much easier for us to talk to employees, to talk to suppliers, to talk to guests. About what is the reason why it exists and why it's important to have sustainability included in order, again, to make our business resilient through the past of the years.Andy Povey: So we have a lot of listeners around the world. What would be your advice to someone running a venue that doesn't have the advantage of starting with sustainability right at the heart and from where they started their business? How do you make a start on this?Choni Fernandez: That is a very interesting question. And the first I think any company needs to do is really to understand the stakeholders they are affecting too. Because just with this complete transparent and dialogue with the different stakeholders, you really can understand what is the impact you are producing on them. And from this result, then you know where are your main pain points, where you need to focus first on. Obviously, there are some general rules. Your impact on the environment, as I told you before, normally a new venue has, for sure, clients, or at least customer guests, employees, probably shareholders, and then in another level, suppliers, community, etc.Choni Fernandez: So, and depends what is the situation, you need to start with that. You need to prepare a good analysis because, if not, what could happen? Imagine that you focus a lot on the environmental part and you start with that because you have seen that PortAventura has started with that.Choni Fernandez: But then that is not your problem because you are in an area where your resources are really well controlled or your resort has very good standards, very efficient, because it has done with high technology, but you have an employee problem.Choni Fernandez: You have problems perhaps to attract employees, to retain the talent, or really to make them happy working with you. Then you have to start the sustainability for not the most important topic in your company. So the most important is to understand what the stakeholders need from you and then to prepare. And it's also very interesting, I think, to start, you know, things small.Choni Fernandez: Making small projects that can be consolidated and embedded into the company. Because what is really important in a company is that each department, each area of the company, maintenance, procurement, human resources, marketing, and each of the departments really is doing the part of sustainability they need to, because it is impossible that one person on every team produces all the sustainability that the whole company needs to do.Choni Fernandez: So if sustainability is really not embedded in the activity of each Japan, it's really impossible to be a successful company in terms of sustainability. You know what I mean?Andy Povey: I know exactly what you mean. That rule is so true for so many things, isn't it? You could replace the word sustainability with guest experience or ride safety. Choni Fernandez: Yes, it's the same. Andy Povey: Any number of different things.Choni Fernandez: I always explain when people say, 'but you have done a lot, Choni.' I say, 'no, no, no, no, no.' Choni has not done a lot.Choni Fernandez: Many people are doing a lot, you know. And sustainability managers or directors normally are orchestra directors. But each one needs to play its own instrument so we have a nice music, you know. If not, it does not work at all, you know, like in orchestra. So we need the maintenance guy, really. or the energy manager to really take care of that. And human resources really to prepare inclusivity, et cetera, policies linked to employees. And marketing, doing really an ethic marketing to guests. So, and that is how everyone is really doing a part of the peak and sustainability of the company.Andy Povey: That sounds very familiar and I'm sure for our guests will ring true in many different areas. It's interesting you talk about really understanding where you are. What it is you're doing. We've done some work here in the UK on the sustainability of websites. So by not printing a park map, you obviously save resources, you save paper. But if you put that on a really inefficient webpage, then you're just consuming someone else's electricity. It doesn't make you any more sustainable.Choni Fernandez: And one thing I would like to tell you is that one of the big steps for us was when our investors make the management very clear that investors of the private funds that own PortAventura were asking for sustainable investments. So that was also a way, really, to receive more money from the investors to the owners. And that is very important because when the financial markets really recognise that sustainability is a plus for an investment, then, you know, things change. Things happen. And we had two moments in this company, in my opinion, for us, for sustainability managers, that make this big change in our mindset. Choni Fernandez: One is the world of our shareholders. And that was really a big, big step forward. Because we realised then, 'oh my God, we are sustainable. We can be sustainable. Our sustainability is a lever really to receive more funds to our business.'Choni Fernandez: And the second one was when we have two different businesses, really a B2C— final customer— and a B2E— travel agencies, companies who do their conventions in our convention, et cetera, et cetera. Once upon a time, a company came to PortAventura asking for a quotation for a big convention, European size, very big one.Choni Fernandez: And before receiving the quotation, they asked, 'Please, can you send us your sustainability report?' Because we would like to see if that's the venue where we want to go. Now, everything changed.Andy Povey: Absolutely.Choni Fernandez: Because at first time, sustainability was bringing business to the company. It was not a nice to have, something that we need to have. It was really part of the business. And that changed the history of the, I would say, the sustainability journey of this company when we have both shareholders' commitment and really request to continue on that. And on the other side, we were recognised for our sustainability activity in a business case.Andy Povey: It's very interesting when you get push or pull from both sides. Choni Fernandez: You're right. Then you realise that there is no other way to do that, you know, so you need pushing, pushing.Andy Povey: You're doing a lot of work about education, work, and working with schools, and having to engage them in your journey.Choni Fernandez: That's again the same case, you know. So in our guest segmentation, school groups are one of them. And it is a very important group for us and I guess for other operators too. As we receive many schoolers. But, you know, the teachers, not students, they thought that the trip to PortAventura was really 100% entertainment. And schools were looking for something more cultural, educational.Choni Fernandez: So then, at that moment, we prepare some workshops at the beginning of the day before the park opens. If the park opens at 10, we can deliver a sustainability workshop from 9 to 10. For instance, talking to kids about biodiversity, about waste management, how to produce green energy. So in the solar plant, we don't have only solar panels. We also have some instruments, some elements to explain children how to produce green energy with movement, with wind, with sun, with solar energy. And they can experiment with their hands. With this element, how to produce this green energy. And they understand very well because that is part of the curriculum that they have to study at school. But now they can put it in practice in a different way, in a way... that our industry delivers very well, that is entertainment, you know?Andy Povey: Yes, yeah, yeah.Choni Fernandez: And that is driving more schools to visit us. So again, there is another link with sustainability, more business, more attendance, more revenues.Andy Povey: We're back on the cycle.Choni Fernandez: Yeah, again, the cycle. We close the loop, you know.Andy Povey: Absolutely. Choni, is there something you'd like to leave as a sort of parting message or a final thought to everybody that's listening to the podcast? A single sentence about how they can emulate your success.Choni Fernandez: No, I think that, okay, sometimes in life, you know, for sustainability managers, I mean, and now in the world, perhaps you feel like Talmon, you know, coming up to the river.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: In a difficult situation, but it doesn't matter. So the evidence is so strong that, if you really can close the loop, as we have been talking, if you can really demonstrate and we can close the gap. Between the sustainability impacts and the financial impacts, then sustainability is part of your business. I think that should be the goal— to really don't have sustainability as something nice to have additional to the business. Avoid that at all.Choni Fernandez: Sustainability is part of the business and makes the business more resilient and more profitable in the long term.Andy Povey: Lovely. That's a great message to leave us with. Paul Marden: Now let's hear some of the buzz from the show floor.Claire Furnival: So day three of IAAPA and I've just bumped into Matt Barton. Matt Barton: Hello. Claire Furnival: Matt, you wear many hats.Matt Barton: My day job is I'm the founder and CEO of Curtain Up. I'm also the owner of 7th Sense, a company that makes media servers and pixel management systems. But I'm also the president of the Themed Entertainment Association, better known as the TEA.Claire Furnival: Crumbs, the busy man. I hear you had a party last night. Matt Barton: We did. Yeah, we had a very successful mixer. We have a great relationship with IAAPA and we have a mixer at all of IAAPA's events around the globe. And we bring our members together, usually on the second or third night of the event.Claire Furnival: Anything announced last night at the party?Matt Barton: Yeah, so we announced our next SAIT conference, and SAIT stands for Storytelling, Architecture, Technology equals Experience. So it's a thought leadership conference where we talk about trends in the industry, best practices to follow, that kind of thing. We've just finished our SAIT Asia event just three weeks ago now, and that was in New Zealand this year. And we just last announced that we're going to be in Dubai next year. Again, building on that great relationship we have with IAAPA, we're actually doing it almost like a pre-conference event. So it's tied in with IAAPA Middle East, which is going to be in Abu Dhabi. We're going to be the week before. So people can then come to SAIT, enjoy SAIT with us, and then go straight down to Abu Dhabi for the IAAPA conference.Claire Furnival: What activities is it that the TEA do? What do you offer your members?Matt Barton: So a whole range of things. And what I'm going to do now is introduce our CEO, Melissa. Melissa Oviedo.Claire Furnival: Great to meet you, Melissa. So what is it that TEA offers its members?Melissa  Oviedo: We are really the connection community. The connection community for the design, the makers, the builders, the creators. Everybody who delivers world-class experiences around the world, that's really who we are and what we represent. That can be from theme parks to museums to cultural to location-based entertainment. Claire Furnival: So I understand that the TEA does an annual benchmark report. Melissa  Oviedo: Yeah, we've just rebranded this. This is the TEA Theme Experience Index. This is the 19th year that we're doing this benchmark study. Yeah, it's really exciting for us. And what this is, is this is the annual attendance report that tracks attendance data from around the globe for the top theme parks, water parks, and museums globally. It really looks at trends, so we can understand where are the guests going, where are they spending their time, how are the parks, especially as they're coming new on the market, how do they influence those trends? And we're actually going to be launching this on October 22nd.Claire Furnival: So a couple of questions spring to mind on that one. So first of all, can anybody access the report?Melissa  Oviedo: Yeah, sure can. It's a completely free resource. You can go online. If you're not a member, we just ask for you to fill out a quick form so we know who's downloading the report. And you will have full access to all of the data, and we will have actual books to hand out at IAAPA in Orlando in November.Claire Furnival: The sector's very, very, very lucky to have this piece of research. So can you give us any snippets as to what we might see in the report?Melissa  Oviedo: I think you'll see that the theme parks are really consistent. The big players are still the big players with Disney and Universal really driving the... main attendance data. And then China, with Chimalong Park, really still holding rank at number one water park in the world. We're seeing the attendance coming back in a fierce way in China.Melissa  Oviedo: Outlook is positive. Overall, though, you'll be able to find in the report a lot of the trends that we're seeing. A lot of what we're not only anticipating in 2025, but in the future as well, with all of the developments that are happening. So, really exciting, this year's report. Claire Furnival: And what about 2026? What does that bring the TEA? Melissa  Oviedo: Momentum is high, right? The community continues to look at how they diversify as an organisation or as a business. Theme parks is our core, but we're so much more than just that. So I think you're going to see. More people doing really cool and immersive things in new places. I think the definition of themed entertainment gets broadened and further defined. I think that you're going to see more activity and more collaboration because collaboration is really when the magic happens. And you're going to start to see that even more robustly in 2026 and beyond. Claire Furnival: Sounds exciting. So last thought from you, Matt.Matt Barton: Yeah, I just wanted to touch on a couple of things we've got left in 2025 before we look to 2026. So I mentioned SAIT earlier. We also have our SAIT conference in North America coming up. So that's in October. at Knott's Berry Farm, and that ties in with when we're launching the Global Experience Index. And then in November, we've got our mixer, our international mixer, combined with the IAAPA conference in Orlando. And so on the Tuesday night of IAAPA, we have our international mixer at the Isle of Berk attraction at Epic Universe. We've got the whole land, we've got dinner and drinks, and it's going to be a good one, so make sure you get your tickets in.Claire Furnival: One not to miss. Well, it's fabulous to catch up with both you, Matt, and you, Melissa. So thank you very much for your time.Matt Barton: Thank you.Melissa  Oviedo:  Thank you so much, Claire.Andy Povey: So we're on day three, and I'm sitting here with Elliot Hall, who's one of the founding partners behind Expression Capital Partners. Elliot, hello. Elliot Hall: Hi, Andy. Good to see you. Andy Povey: For our listeners at home, can you just tell me what Expression Capital Partners do and treat me like an idiot because I really don't understand the world of investment banking and all that kind of stuff.Elliot Hall: Okay, so Expression Capital Partners is the advisory firm to Entertainment Investments 1LP. Which is specialising in the entertainment industry. Andy Povey: Interesting. So I understand you're doing some work with Hasbro and in particular things like Monopoly.Elliot Hall: Yes, yes, yes, absolutely. So we're looking to open monopoly-themed hotels and casinos around the world. Andy Povey: Wow. Elliot Hall: Along with many of the different types of brands, as we're rather across their 1000 plus brands. Andy Povey: I understand there's also some sporting connections. Tell us a little bit about, tell us what you can. Elliot Hall: Yeah, so what we can. We are working with some brands that have relationships and contracts for the IP for UEFA, FIFA and the FA. Yeah, so some really exciting products there and businesses. And we are in a position to be able to sign licenses and lease agreements and so on. And we're looking at bringing all of those brands together, either in the same cluster of IP attractions or within one building under one roof. Andy Povey: So, Elliot, you guys really are the people that are bringing the magic together. The IP, the operators, and then working out how someone funds it all.Elliot Hall: Yes, absolutely, yes. Andy Povey: Fantastic.Claire Furnival: So I'm here talking to Kevin Murphy from Kraftwerk Living Technologies. How are you finding the show this year and what do you see the trends for 2026 for you, Kraftwerk or also the industry?Kevin Murphy: I think in many respects, the trend at the moment is survival, which isn't being negative, but the world is a different place from how it was pre-COVID. The industry, though, is very, very alive. There's a lot happening out there. It's good to see the show for full. We actually tried to get a booth this year and couldn't. Everything had sold out. It's busy. People are wandering around with a very positive vein. But there's no doubt that there's— world tensions and there's problems with investment— and it does affect the industry and you know we're not immune from that. Kevin Murphy: But what's been good about this show is that a lot of the partners and Clients that we're working with are starting to announce their new projects. You have to bear in mind, for us, we do high technology behind the scenes in parks and museums and science centres. We can be working on them for many, many years. So we've had projects that have been brewing and they're just starting to get announced now. So what I'm seeing is, although there's concern about the industry, there is a slightly more positive vein coming through. I think the economy is improving out there, investors are starting to come out, and you can make money out of our industry.Claire Furnival: So what in particular have you got going on in 2026? Anything you can talk about and share with us?Kevin Murphy: Well, we're very, very pleased it's been announced, so I can talk about it. Plopsaland, which is a park in Belgium, are working with Mac. And I'm delighted to see that they've just announced, earlier than we expected, we're still working behind the scenes, but they've now announced their new flying theatre. Which will be ready and prepared at the end of 2026 for the 2027 opening.Claire Furnival: Congratulations, that's really, really exciting news.Kevin Murphy: Sadly, a lot of the other projects, I still can't say too, too much, because they may not have announced.Claire Furnival: Yeah, the dreaded NDAs.Claire Furnival: Just bumped into Jacob from Attractions. io. How's the show been for you?Jacob   Thompson: Great. This is my second time at IAAPA in Barcelona. It's been even better than the first time. So the weather's held out. Great conversations, great company. So overall, a success.Claire Furnival: And a little birdie has told me that you have a new feature coming out.Jacob   Thompson: That is true. So, yeah, we have launched a new product this month called GX Pulse. And the idea is it's enabling operators to make sense of all the noise of guest reviews and sentiment by breaking... reviews down from TripAdvisor, Google reviews, their own internal platforms to make sense and map that across a guest journey, specifically for attractions. So it's able to understand sentiment across things like queue management, your attractions, your food and beverage, give you scores and benchmark you against other venues. But most importantly, give you actionable insights to make improvements to the guest experience.Claire Furnival: Brilliant use of data there. Really, really, really good. So is this product now launched?Jacob  Thompson: Yes, yes it is. So we've been demoing it across some attractions at the trade show floor this week and it's had some really positive feedback. This product is completely separate from our core app platform and experience. So even if you don't have a mobile app and don't need a mobile app, this can be valuable for anybody that is looking to understand the sentiment and experience of their guests across their attractions.Claire Furnival: Fabulous. Guest will be seeing you in IAAPA Orlando.Jacob   Thompson: Yes, and I heard there's going to be a great party hosted by Skip the Queue.Claire Furnival: I'm not sure we'll be hosting a party, but we'll certainly be partying.Jacob   Thompson: Well, I'll be there to join you nonetheless.Paul Marden: So we're here for the final day of IAAPA Expo Europe. I've had a whale of a time and I'm sat here with Jakob Wahl, who amazingly, considering three days into this fantastic expo, is still looking fresh and bright. Jakob, please introduce yourself for our listeners who may not know you.Jakob  Wahl: I'm president and CEO of IAAPA, the Global Association for the Attractions Industry. I've done that now for two and a half years, but in total I've been with IAPA for, I think, nearly 15 years.Paul Marden: Wow, so man and boy almost.Jakob  Wahl: Yeah, you know, and I always say the kid in the candy store— I love doing what we do and bringing people together.Paul Marden: How could you not? So this is my first IAAPA. It has been fantastic and stood on the show floor. I think it was yesterday. I was on my own, done so many interviews. I've been bouncing around, but I just had a few minutes by myself and just stood in the middle of it all. Totally is like being a kid in a candy store, the Willy Wonka moment isn't it? Of what this place is like, because it is so fantastic.Jakob  Wahl:  It is and the most wonderful thing about it is, you know, we as an association, we create a framework, but it is actually all of you, our members, who fill it with life. Because everybody comes together. It's just a massive class reunion. People know each other. And the best thing about it is they're all willing to help and support each other. So obviously, the trade show floor is one component, but we have all those networking sessions, the education sessions, safety corners, we have places where people can exchange, depending on what they work in or where they work, and everybody comes together to share. That is so wonderful, because it's not only family-owned parks, small parks, big parks, but it's also the big private equity corporate players. They're all here to really benefit from this platform, and that fills me with pride.Paul Marden: Good. So, as the week draws to a close, what's been the real highlights for you?Jakob  Wahl: How much time do I have? First of all, the people. It's always the people. It's, you know, for me, it's my team coming together from all around the world, putting this together. And then it's... the people coming and creating those education sessions, creating those moments together, sharing their knowledge. That is just wonderful. There's not one specific moment like that, but it happens all the time. Jakob  Wahl: And then one of the highlights for me is always, always, always the opening reception. That is our Tuesday night event, which took place at Tibidabo, this classic historic amusement park on top of Barcelona. We were a little bit concerned Monday. Will it rain? Will it not rain? So we had to rent tents to make sure that everybody will stay dry. And what happens if you're intense? Obviously, it doesn't rain. Jakob  Wahl: There was an expensive insurance, but it turned out to be exactly that evening. And we have been to Barcelona three times now. We have been to the Tibidabo three times and I think I can be pretty sure that when we go back to Barcelona in three years, we will also go again to Tibidabo because, you know, it's just this evening filled with magic and good people.Paul Marden: Excellent. You've had some time wandering the show floors, I'm sure, talking to suppliers, getting a feel for what's happening in the industry. What have you heard from the show floor that you think is going to influence the sector over the year ahead?Jakob  Wahl: I would have loved to ask you that question, actually. What is your impression?Paul Marden: Oh, the blending of tech with real life I find really interesting. We all want to take our kids to attractions because we want to pull them away from their screens. But there's got to be a hook, I think. And in many cases, there are rides or there are amusements of some form that is a skillful blending of that tech with an in-life, in-real-life experience that I think is the hook to get the kids in. But then we're still wrenching them away from the screens. They're doing something for real with family.Jakob  Wahl: Yeah, I think technology enhances the experience. It doesn't replace the experience. I think that is something which is very clear on the show floor, that there are different ways of how you can combine existing attractions with new technology. And we sometimes call it fusion attractions, where you bring several elements into play with each other. And I think that is very important. What we have seen also is an increase in what I would call smart technology. How can you use technology... to improve the guest flow, to make it even smoother. We all want to have a smooth process. It should be easy on the phone. All those things, besides the classic coasters and water slides and inflatables, that is, I think, some area which has really grown on our trade show floor over the past years.Paul Marden: Yeah, absolutely. If you can smooth that process from the moment that they hit the website all the way through, getting them to the experience and then back out the other side and encouraging them to want to return again is really important, isn't it?Jakob  Wahl: And the same is for operations and maintenance, the front of house for the customer, but also the back of house. And we learned some fascinating things. We talked in our leadership breakfast with the CEO of a large park group, and he said, 'There are tools that can now predict 93% of the attendance of every day.' And that is just fascinating because that helps operational planning, that helps food and beverage planning, that helps all those aspects in running a park successfully or running an attraction successfully.Paul Marden: Absolutely. So, as we come to the end of IAAPA Expo Europe, there are many US listeners, I'm sure, also quite a few Brits as well, anticipating IAAPA Expo Orlando in November. Have you got any insider tips or things that we can look forward to in Orlando? Jakob  Wahl: I can say it will be epic. There's quite a significant theme park which opened this year, Epic Universe, which is just down the road from the convention centre.Jakob  Wahl: And we actually have not only... Mark Woodbury is speaking in our keynote in our leadership breakfast. But we also have privatised the park on Thursday evening for the IAAPA Celebrates for four hours. So it is Epic Universe, just for IAAPA members, which will be amazing. I've had the luck to visit the park several times. And I can only tell you, you know, you should be there. The evening before the show opens on Monday, IAAPA has the Legends event, the honorary evening for the Hall of Fame. And this year we're actually inducting five inductees. Among them is Dolly Parton. So if you have ever wanted to meet Dolly Parton. Paul Marden: The real Dolly Parton. Wow.Jakob  Wahl: Yeah, Dolly Parton is getting into the IAAPA Hall of Fame, besides some other really fantastic candidates or inductees. And she will be there to receive that accolade. And as you said, you have many British listeners. Next year, IAAPA Expo Europe is in London.Paul Marden: Now, I'd quite like to do an edit for my family that might be listening, because that did sound quite epic. And we need to be absolutely clear that there's lots of hard work to be done in Orlando, as well as enjoying ourselves at Epic and seeing Dolly Parton.Jakob  Wahl: Yeah, I'm pretty sure we need to Skip the Queue on site for a podcast from Orlando.Paul Marden: Oh, there we go. There we go. I think we should end it there. Jakob, it has been delightful to meet you. I've really enjoyed it. I'm so grateful for being invited to come to IAAPA this year. Bring the podcast here. I've had so much fun. I've learned so much. It's been wonderful. Thank you.Jakob  Wahl: Oh, we love what you do. Thank you, you know, for making the attractions industry present in the digital space. And we are all great listeners of your podcast. So thank you for what you do for us.Paul Marden: Wow, what a week. A massive thank you to IAAPA for hosting us in Barcelona. It was an incredible few days of connection, innovation, and inspiration. We've absolutely loved being part of it. And who knows, maybe we'll see you again sooner than you think. If you liked today's episode, please like us or leave a comment on your podcast platform. It really does help people to find us. And lastly, thank you to all of the team that made these daily episodes and today's wrap-up session. A possibility without the team it could not have been possible to have done this— thank you to Emily and Sami at Plaster, Steve at Folland Co. Wenayn, Claire, and Andy back at Skip the Queue HQ. It has been a delight to be with you and I look forward to seeing you again next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

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It's Day 3 of IAAPA Expo Europe, and this episode of Skip the Queue brings you insights from industry leaders. Hear from Andreas Andersen (Liseberg), Peter van der Schans (IAAPA EMEA), Laura Read (Marwell Zoo), Aaron Wilson (ProSlide), and Robbi Jones (Katapult) on resilience, creativity, and the future of attractions.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, with co host Andy Povey and roving reporter Claire Furnival.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references:  https://www.liseberg.se/en/https://www.linkedin.com/in/andreas-veilstrup-andersen/Andreas Veilstrup Andersen is the CEO and President of the Liseberg Group, Sweden – operating one of Scandinavia's most visited amusement parks. Andreas has a legal and financial background and has been working in the amusement park industry since 2000.  First in several capacities at Tivoli Gardens in Copenhagen, Denmark, later as Vice President of European operations at IAAPA EMEA in Brussels, Belgium. Andreas was the 2018 Chairman of IAAPA. He currently holds board positions at Farup Sommerland and Alsik Hotel in Denmark, as well as Momentum Leisure and Leo's Lekland, Europe's largest chain of FEC's. Andreas is heading up IAAPA's sustainability initiatives, and occasionally blogs on https://reflections.liseberg.se/.Plus, live from the Day 3 of the IAAPA Expo Europe show floor, we catch up with:Aaron Wilson - Vice President, Business Development Europe & Latin America, Proslide Technologyhttps://www.proslide.com/https://www.linkedin.com/in/aaronlouiswilson/Robbie Jones - Insights Director, Katapaulthttps://www.katapult.co.uk/https://www.linkedin.com/in/mrrobbiejones/Peter van der Schans - Executive Director & Vice President, IAAPA EMEAhttps://iaapa.org/expos-and-events/expo-europehttps://www.linkedin.com/in/peter-van-der-schans-87715717/Laura Read - Chief Executive, Marwell Zoohttps://www.marwell.org.uk/https://www.linkedin.com/in/laura-read-she-her-98110726/ Transcriptions:  Paul Marden: Welcome to Skip the Queue, the podcast about the world's best attractions and the amazing people that work in them. I'm your host, Paul Marden, and together with my co-host, Andy Povey, and roving reporter Claire Furnival, we're here at day 3 of IAAPA Expo Europe. On today's show, Andy talks to Andreas Andersen, CEO and President of iseberg Group, about resilience. I meet Peter van der Schans from IAAPA EMEA, and we catch up with Laura Read from Marwell Zoo. First, let's go over to Andy.Andy Povey: So I'm joined now by Andreas Andersen, who's the chief exec of Liseberg, Scandinavia's most visited amusement park. Andreas, welcome to Barcelona. It's very good to see you here. Can you tell the listeners at home a little bit about Liseberg and what you do there?Andreas Andersen:  Sure. So I'm heading up one of the classic regional city-based parks in Northern Europe. So you have Liseberg, you have Tivoli in Copenhagen, you have Kornalund in Stockholm, and Linnanmaki in Helsinki. And we're part of this tradition of parks that have a very strong community base and a long history. Liseberg is 102 years old and three years old. And also parks that represent cultural heritage as well as reflect the cities we're located in. Lovely, lovely regional park in downtown Gothenburg. And if you haven't been, you should come visit.Andy Povey: Absolutely. I must admit, I haven't made it there myself yet. It's on the bucket list. So our theme for today's recording is about recovery and resilience. And recently, in your blog address, you wrote that you feel like for the past four years, you've been in constant crisis mode. Can you tell us a little bit more about that?Andreas Andersen: Well, I think a lot of executives or just people working in this industry can recognise that the last four or five years have been very turbulent, very, very, very volatile.Andreas Andersen: It all started with the pandemic in March 2020, we were at Lisa closed down for 17 months, so we didn't have any any business at all for for 17 months. Then we reopened in the middle of '21, very very hard— you know, with a lot of restrictions and an organisation that had not been you know operating anything for a long time and we also had to let go a lot of people. Then in '22, I think everybody experienced this giant rush, you know, that everybody wanted to get back into the park. So we couldn't really keep up with demand. And that was stressful in a different way. In '23, the market in the Nordics really suffered for some reason. It was a wit, summer and inflation, and interest rates.Andreas Andersen: And everything that went with, you could say, sort of the beginning of an economic downturn. And then, in 2024, our biggest investment, our biggest project expansion in the last 100 years, a large new indoor water park burned down. So it feels like these four or five years has really been this chain of crisis that we've had to get over and manage, basically.Andy Povey: Yeah, I mean, what we're hearing from people on the show floor is that the economic and political unrest that we have all over the Western world is creating some turbulence in the market. So talk to us a little bit more about the fire at Oceania. What happened?Andreas Andersen: We had been building the water park for almost three years, and we were six, seven weeks away from handover. It was some of the last works on the right installation that went wrong. It was a plastic welding that overheated, and these things happen, as you know.Andreas Andersen: Unfortunately, we lost a colleague in the fire and that was basically, you could say, that overshadowed, I would say, everything, especially in the first weeks. Andreas Andersen: That was devastating to all of us and obviously, especially his family. But soon after, we also had to make some decisions. You know, did we want to rebuild? How did we want to rebuild? At what pace? How would we finance? etc. etc. So you also very quickly move into the next phase of a crisis management and that is recovery. And we've been in that phase ever since. Andy Povey: Interesting. It's a devastating situation. I mean, your concern obviously has to be for the team and the people involved— not just those affected directly, but everybody on the floor who feels an emotional impact from this situation. So what tips would you give, as a leader, going through a situation like that, to anyone else listening who may be facing their own challenges?Andreas Andersen:  Well, I think I learned a lot during those weeks and months. And I think I learned that in a crisis, especially of this magnitude, everything becomes very naked. Everything becomes very raw. And you cannot really play a role as a leader. You have to be yourself. You have to be authentic. And it's okay to also show emotions and be caught up in this process of figuring out what to do with the project and the team and yourself when you meet challenges of this severity. Andreas Andersen:  So I would say be yourself, but also recognise that I always say that leadership in a crisis is a little bit like your biggest asset is the confidence that people have in you. And that confidence is something you build up over years. It's a little bit like a bank account that you can then draw on when the crisis hits. But you really have to make sure that you have something on that bank account. You can't borrow confidence. It's not up for loan. So you really, you know, crisis management, from a leadership perspective, actually starts a lot earlier than the crisis. It's about, you know, building a team that works well together, that trusts you and has confidence in you. And then, when the crisis hits, you know, you can draw on that trust, draw on that confidence. So I think that's two of the learnings that I had during this process.Andy Povey: I love the idea of the bank that you can draw on. We're making deposits in our bank every day, not just as a commercial leadership level, but a personal level as well. You need to have that resilience built in yourself. A lovely analogy. And I really love the idea of authenticity. So, if we move on now to talking a little bit more about what we do in an attraction, I think authenticity plays a really big part in that. So, how important is it for you to keep innovating at Liseberg?Andreas Andersen: It's super important because we are in a regional market. I mean, if you look at how our guests are composed, you know, we have 90% Swedish people and then 10%, maybe 12% in a good year from other, especially Nordic countries. But the majority are Swedish and about 60% of our total volume is actually from the local market. And if you want to attract the local market and you want to drive revisitation, Gothenburg is a large city, but it's not a huge city. You have to keep the product fresh. You have to reinvest, reinvent, and constantly adapt. And I think that's actually... part of the, you could say, the formula for these Nordic city-based parks that we've actually had to all reinvent, you know, throughout our history. I mean, Tivoli, that was founded in 1843, it was built by this crazy entrepreneur called Geo Carstensen.Andreas Andersen: And when Tivoli opened on the 15th of August, it was late, it was over budget, and it was not quite finished. And he got a question from a journalist, you know, asking him, you know, when will Tivoli be finished? And his response was, 'Never.' Tivoli will never be finished. And I think, you know, it's almost 200 years ago that he said this, but I think it encompasses sort of the real DNA of our industry that we have to constantly evolve with our guests and reinvent ourselves. And I think, again, that the city, the Nordic city-based parks have really been quite good at that.Andy Povey: Obviously, I mean, Liseberg with 100 years, Tivoli with almost 200 years. There's something good there. You're doing something right. So more recently, you've taken a position with, I'm going to pronounce this awfully, Leo's Lekland. Compare and contrast Liseberg to Europe's largest chain of family entertainment centres?Andreas Andersen:  I mean, there are a lot of similarities and also a lot of differences. I think what is interesting for me, you know, working with Leos is that it's, in many ways, the model is the same. I mean, you pay an entrance fee, you spend a few hours with your family, you may eat a lunch or buy an ice cream or a plush animal. So in many ways, it's the same. But I think, when we're talking about these attractions that are really designed for shorter visits, there is a convenience perspective to them that it's slightly different than, you know, visiting an amusement park or a theme park for a full day. I remember once I had a conversation with one of our competitors in this market, not FECs as such, but, you know, these shorter visits, you know, two, three-hour visit attractions, very often midway attractionsAndreas Andersen: And he said, 'What we sell is actually not.' necessarily an experience, it is two hours spent and I think that's a little bit of a different perspective on an attraction that you actually also go to, Leo's Lekland, to have your kids, you know, be really really tired when they get home, you know, in today's world, where everything is a lot of a lot of stuff is digital and and the kids sit there with their with the tablets and their phones and or their game consoles or they're online with their friends. I think play has a huge and important role to play in the development of motoric and social skills for kids. I think physical play will be something we're going to discuss a lot in the decades to come, because I think we lost a couple of generations the last 20 years. And I think that's a super dangerous thing. So getting back to your question, a lot of similarities, but there are also some differences and I've learned a lot by working with them.Andy Povey: Fantastic. The talk about play really resonates. We lost a year, maybe 18 months through COVID. I have 11-year-old twin girls. I love the idea that me taking them to our local FEC on a Saturday morning so I could recover from a hangover while they went and played was a really positive, good parent thing to do. So thank you for that. We're at the show. What are you looking forward to seeing when you get out on the show floor, when we eventually let you go out on the show floor?Andreas Andersen:  Oh! I very rarely have a plan. I like to just stroll around. Actually, I see it a little bit like visiting an amusement park. You shop for experiences and you see what happens. I think one of the great things about these expos is the fact that, and that's probably what I look most forward to, is that you meet your industry colleagues.Andreas Andersen:  A company like ours, Liseberg, we do not exist; we do not operate within a chain structure. We do not have a corporate mother that knows a lot about what we do. We do not have other parks that we can benchmark with. So these shows is also a little bit a way for us to get out of the bubble and meet other people that work with the same thing as we do. So it's actually not as much the expo floor or the events or the educational program as it is meeting the people. I enjoy.Andy Povey: Andreas, it's been great talking to you. Thank you very much for your time and have a fantastic show.Andreas Andersen:  And I wish you the very same. Thank you.Paul Marden: Now let's head over to the show floor. So we are here on the ProSlide stand, and I'm here with Aaron. Aaron, introduce yourself. Tell us a little bit about ProSlide.Aaron  Wilson: Hi, nice to meet you. Thanks for coming in. I'm Aaron Wilson, Senior Vice President, Business Development, EMEA, with ProSlide. I've been with ProSlide for nine years. We're focused really on the design and innovation of rides. That's where we really form the nucleus of who ProSlide is.Paul Marden: Okay, so what are you launching here at this year's IAAPA?Aaron  Wilson:  Yeah, so let's walk over here to our model table. Where we have a large model of our newest feature, which is the Hive. We actually opened up two rides this year, one at Chimelong in China, the most attended water park in the world. Paul Marden: Wow. Aaron  Wilson:  And that's with a five-person family raft, everyone seated facing each other.Paul Marden: That's amazing. So you're going through this on a five-person ring kind of thing?Aaron  Wilson:  Exactly, a five-person tube. So it's a tight radius helix curve. So as you enter, you're entering into a completely open, basically cathedral space. But as you're dropping and turning very quickly, you're staying really stuck along the outside of the wall, feeling those centrifugal forces. And you have a 360-degree global view. So you're able to look forward, backwards, upwards, down. See everywhere where you came from and where you're headed.Paul Marden: It's amazing, isn't it? Because you've got transparent sides on it. So you can see outside as well.Aaron  Wilson:  Absolutely. And there's a ton of theming potential here. In the middle is a support structure. And so we're working on theming there in the middle, if we can. Special effects around the outside. In this case, it's transparent. Exactly.Paul Marden: You've got some amazing models on the table here. This is one of those rides that you can't really bring to IAAPA and experience in real life because we'd all have to be in our swimmers.Aaron  Wilson:  Unfortunately, yes.Paul Marden: But some amazing, amazing models. What's innovative about this? What's this bringing to the market, which is unusual?Aaron  Wilson:  So you have that 360-degree helix turn. We've completely opened it up. So normally in a turn, you can only see a few meters in front of you. In this case, it's a feature that's completely open as you're making that turn. And so you can see everywhere, right? Up and down, forwards, backwards. And that's really part of the differentiation. But obviously the biggest sensation is actually that experience you feel as you have those centrifugal forces around the outside. With a five-person boat, you're looking at about 800 pounds, and you're whipping around the outside, gaining tons of speed throughout. So it's really exciting. The additional interesting thing about this element is we're also doing a two-person tube and a small compact footprint.Aaron  Wilson:  So it's very adaptable for indoor parks or even outdoor parks that don't have a ton of space. That compact footprint gives a lot of flexibility in the design.Paul Marden: So you've got this in China at the moment, you say?Aaron  Wilson:  Yep, and one in the US. And there are a lot more to come in the next one to two years already programmed and open. So we're really excited about this for the water parks.Paul Marden: That's amazing. So we've been asking everybody to get their crystal ball out and tell us trends for 2026. Where do you think the market is going? What do you think that we can expect to see this time next year at IAAPA? Aaron  Wilson:  Water coasters. Water coasters are the big thing. Paul Marden: What on earth is a water coaster? Aaron  Wilson:  Yeah, well, let's head over here to another model table. We have a couple of examples here. So I would say, like in the last couple of years, specifically speaking about Europe, we've seen an amazing response to our water coaster technology using water propulsion. We call it the rocket blast.Paul Marden: Right.Aaron  Wilson:  And so what you have is a series of injectors placed along the uphill sections that actually push the boat uphill. That's amazing. And so with that technology, we're able to do a number of things. And this actually, this ride opened about a year and a half ago at Land of Legends in Turkey. This is, you know, one of the biggest things that will stand out to you here is, as you're looking around all the models, what's very common with a water park is you have—gravity-fed rides, meaning you climb a tower and use gravity to go down. Paul Marden:  This is very flat and long. Aaron  Wilson:  Exactly. This is built essentially on grade. There's no tower here. So, I mean, the first thing is accessibility. So now, as you know, there's no steps. You know, water parks are historically very difficult to meet accessibility. Paul Marden: Yeah. Do you know, I've never thought of that before. But of course, you need to climb the stairs to be able to get to the top of the tower.Aaron  Wilson:  So this case, this is called Turtle Coaster. And this is at Land of Legends. Our guests can walk or, you know, walk or wheel.Paul Marden: Yep.Aaron  Wilson:  As they want up this ramp. This is about four meters off grade. We have a little bit of a drop here. So this is a closed-circuit coaster, right? Meaning the guests are finishing and ending in the same location. Also something different from a water ride. Normally you're going up a tower and finishing in a pool. Here you're finishing and starting at the same location, much like a mechanical dry-growing coaster.Paul Marden: And this, just for listeners' benefit, this has got eight or nine turns in there. It's really, you know. It's going to be a normal coaster-type ride, isn't it?Aaron  Wilson:  This is a 420-meter-long coaster. You're looking at about a minute-and-a-half water ride, which is crazy. Most water rides are about 30 seconds, you know? So it's a really long experience. You have eight uphill last sections, along with what else is unique with our technology is we're able to incorporate these flat last sections. So much like a mechanical coaster has that launch element to it. We're able to do that with water propulsion. So right off the stop, you have this completely flat launch blast. Up, you're getting the elevation. You go around for 420 meters, a series of flying saucer features, uphill sections. Coming back into a water channel.Aaron  Wilson:  And landing in the landing pool, it picks you up on a moving station conveyor. So this conveyor is actually moving at a very slow pace. Guests are cutting off and getting back on.Paul Marden: This is not a lazy river, is it? That you're just sat around for a little while. This is going to hair around.Aaron  Wilson:  Absolutely not. And then here at Siam Park is another coaster here. We opened up in '23. Doolin. So you had two lanes.Paul Marden: Oh, wow.Aaron  Wilson:  And you're racing side by side throughout the experience.Paul Marden: That is amazing. Well, Aaron, look— it's been wonderful to meet you. Find out more about what you're doing here. Looks super, super exciting. I want to get my swimmers on and go and try some, but maybe not whilst we're here in Barcelona, but maybe one time soon.Andy Povey: So we're on the show floor again and I'm with Robbie Jones from Katapult. Robbie, please tell the listeners at home a little bit about Katapult, what you do with them.Robbie  Jones: So we design themed attractions, experiences and destinations. So that can be anything from theme parks all the way through to museums. And our— I guess our core competency is design stage, so pre-concept designs. We get involved quite a lot in theme parks that are very early stages. And my role in that is quite unique within the team of creatives and designers, in that I look towards the insights. So sometimes I work with feasibility partners to kind of pull together the economic requirements for a theme park or an attraction to exist. But more often than not, it's about the guest journey, the guest behaviour, how can we make the guest experience as best as possible by understanding information research that we might have already but also doing some primary research as well to make sure we're creating like that amazing moment for every person that walks through the door.Andy Povey: Fantastic. That sounds really, really impressive. Looking back over 2025, what are your key takeaways from this year so far?Robbie  Jones: Goodness, me. I think I'll speak with a lot of what the industry would say, which is it's been a little bit sticky in places in 2025. There's certainly been more maybes than yeses or nos in terms of projects. But I think we're starting to see things beginning to move. Someone's put some oil in the engine somewhere, which is great. And there's some really exciting projects coming up. Obviously, as a UK-based company, seeing the likes of Universal, Poodie Foo, setting up shop. It's going to be really interesting to see how that impacts not just the UK, but the European market as well.Andy Povey: I couldn't agree more. I really, really look forward to seeing that anticipated improvement in quality of experience that we'll get across the UK. So looking forward to '26 now, what are you anticipating as being the exciting things we're talking about in 12 months' time?Robbie  Jones: Gosh, I mean, I think there will be an element of a quiet time, I think, especially with the new build theme parks, whether that's in the UK or, of course, in the Middle East. I think there'll be an element of quiet that we need to get used to in terms of waiting to see what the next big thing is or the next IP that's going to be in those rides. But I certainly see a lot more positive vibes coming out of the industry. I think we'll see more exciting local experiences, maybe not just big global ones. And yeah, just on the horizon, maybe plenty more opportunity and positivity.Paul Marden: It has been my first IAAPA Expo, and I've had a whale of a time. And I am joined here by Peter van der Schans, the VP and Exec Director of IAAPA EMEA. Peter. Tell me a little bit about what the show has been like for you because I've had an amazing time.Peter van der Schans: Well, so did I. The funny thing is we've always worked so hard on these expos. It takes a hell of a lot of time and it all comes back in this one week. And once you exit that plane or train or however you arrive, you start in a bus and then it's over before you know it.Peter van der Schans: And the week is done and you fall in this big black hole. That's where we're going now. So it's been a wonderful week and it's great to see all our members and every industry leader that is visiting us. We're a small team at IAAPA. We're not a huge organisation, but we have our members supporting us. It's a team effort from both IAAPA and our members, basically. And it's only pride.Paul Marden: One of the most important parts of the show, I think, is the educational side of what you do. There's been a big educational program. Are there any big themes that you've spotted coming out of that education strand?Peter van der Schans: So the education program actually is built with our members and by our members. So, of course, we guide it and shape it. But it's actually done by our members. So it's our members saying, 'Hey, this is where I have issues with. This is the trends I see. This is where I think this is going, which makes it always accurate because we have that industry knowledge by our members.' So in that sense, what we saw this year, there's a lot of focus on AI, obviously, the hot topic nowadays. Paul Marden: It's not a single interview I do where somebody hasn't dropped AI into it. So it's a hot topic.Peter van der Schans: It's a hot topic. And I'm very curious also to see where it's going because right now, if you see execution, the focus is much on back office. For example, Parks Reunidos for example, shared on stage, that they can now predict their next, the next day in visitor numbers with accuracy of 93% which is perfect. Things like that. But I'm curious exactly to see how it's going to evolve in the future to the front end. So what is that visitor going to see in the future? Whenever I go to a theme park, for example, will I be recognised by my name? And if I ride a ride, will the animatronic know my name, for example? Things like that. I think there's limitless possibilities.Peter van der Schans: And we're just at the verge of the beginning. And it's also so, so, so excited about that education program that we share what we know and we work together to get to that point to make it better. Paul Marden: Yeah, absolutely. The collaboration in this sector is just amazing. And IAAPA is just the living proof of that. So many smiling faces. You know that there were competitors together on stands just chatting and enjoying. It's a really enriching experience seeing everybody work together.Peter van der Schans: It is, it is. And the funny thing is I've worked in this industry since I was 16. I started as a ride operator. I didn't know any better than when I had an issue when I became supervisor and manager that I could call the park at the other end of the country and ask, like, 'Hey, how are you dealing with this?' And they helped me. And then I worked at the cinema industry and suddenly I realised that that is not that common in all industries, to say it lightly. It was much more competitive and I didn't want to share anything and really opened my eyes in a way that I realised, like, 'hey, this is special'. And also made me realise that IAAPA plays a big part in that as well, as an organisation to bring all those people together, to provide that platform to work together.Paul Marden: Yes, the facilitators of the community, aren't you? I'm going to ask you a slightly controversial question here. Outside of show hours, what has been your favourite party or event? And you can name drop any one of them. It's absolutely fine. Nobody will be upset with you.Peter van der Schans: I must say the ballpark reception, obviously for the British people. Always good beers. The Tuesday events with the opening ceremony, where we really kick off the week. They made me dance again. I don't recommend watching that back, but that's always just a fun, fun morning where we really kick off the week with a big energy, with a nice connection to the host city as well. Peter van der Schans: It's always fun to work on that and to execute that, but also the evening event, the opening reception where we gather. Well, this year we had 1,400 industry professionals coming together and mixing, mingling in Tibidabo. Without rain, thankfully. Paul Marden: Well, yes, this is the thing. So I was watching the skies thinking this could go really badly wrong. The BBC weather forecasts were not looking good. Peter van der Schans: There's this tradition in Barcelona that you bring eggs to nuns and they make sure you'll have good weather. We did that. We brought three dozens.Paul Marden: Took a lot of eggs. There was a lot of eggs broken in the making of this party. But you did very well. We're at the end. And everybody gets to heave a big sigh of relief that the show's done. It's in the can. But there's also a touch of sadness and fondness looking forward to what comes next. So next year, what have you got coming up first? I understand there's something in the Middle East.Peter van der Schans: Yeah, absolutely. We actually last year at this expo in Amsterdam, we announced the launch of our newest expo, IAAPA Expo Middle East, which is actually the first time in IAAPA's history that we built a new expo from scratch.Peter van der Schans: Never done that before, our members and and people in the industry ask us year after year like, 'When is IAAPA coming to the Middle East?' Of course, there's a huge amount of investments going on in that region. It's crazy. And in that sense, we we simply listen to our members and decide that this is the time we need to go. And we're excited to get closer and closer to the actual launch of the event in March in 2026 in Abu Dhabi.Paul Marden: So March 2026, Abu Dhabi is our next event. But there is another event coming next year. IAAPA is coming to London, which I'm very pleased about. Tell me, is the planning all starting on Monday? Are you already a long way through planning? Plans you can share with me about what's coming up in London?Peter van der Schans: We will have an exciting program for sure, but we're not there yet with with the actual education programme. That takes a little bit more of time, but we do have the show Florencial already and that's looking to be another record-breaking show. What I think also remarkable is that we will have one third more education than we will have in our previous show. So we always had two conference rooms— we'll have three in London. So we'll have actually quite a big increase in our educational offerings as well.Paul Marden: That's amazing. I cannot wait. This has been my first IAAPA, but it won't be my last IAAPA. I think I can confidently say that. So grateful for you and the team inviting us along as Skip the Queue to be part of what you've been doing. We've had an amazing time and I cannot wait to see you again in London.Peter van der Schans: Thank you very much and happy to have you here.Paul Marden: We are here at the end of day three of IAAPA Expo Europe. We've had a wonderful time. Andy Povey: I'm broken. Paul Marden: Oh man, I'm going home a broken man. The voice is barely holding on. I am here with Laura Read from Marwell Zoo. Welcome to Skip the Queue, Laura.Laura Read: Hello. Thank you for having me.Paul Marden: Laura, what's it been like for you? What's the benefit of coming to IAAPA for you?Laura Read: So this is my first IAAPA. For me, this was all around looking at what's new for visitor attractions, what's innovative, what's coming up, and what could we potentially bring to the visitors of Marwell Zoo that might be exciting and might drive more visitors to come to us, really, ultimately. It's all about, for us, diversification, keeping the zoo product at the core of our offer, obviously, but seeing how we can augment that with other things.Paul Marden: So what can we expect? Is it going to be a 4D immersive ride experience? Water slides? Or are you looking for something that enriches the in-real-life experience for you? And it's a bit more low-tech.Laura Read: Oh, I'd love to put in like a water park. Do you know what? That's something like the coolest stalls. Like going around going, 'oh, I'd love to design a water park. That's so fun. No, no'. So for us, it's really about looking at sort of smaller, lower-level, new attractions that we can bring in, you know, we're primarily a family audience. So it's what do kids want to play on? You know, I've seen some really cool little ride-on Jeeps that we think would work really, really well because we also want to stay true to our ethos. You know, Marwell's built its reputation on our conservation work, our hands-on conservation work in the field, you know, reversing species decline and also around sustainability. So sustainability is really core to our offer.Laura Read: This is not about turning Marwell into a theme park or a water park or anything like that, because the animals are still very much the stars of the show, as is the conservation work. But it's about how we can best utilise our space to provide that density of guest experience. And I think seeing all the things here today. That's where the inspiration comes in.Paul Marden: I think it's really interesting, isn't it? Because when you take your kids to the zoo, you need some space. You need a palate cleanser between the animals, don't you? To give the kids time to burn off some energy, to do something a little bit different. And then they come back re-energised and you're hiding the vegetables. You're teaching them about the conservation efforts and all the really important stuff that you do, but hidden around lots of things that keep them happy and engaged in what's going on.Laura Read: Exactly. The problem with zoos is the animals— they don't care that they're the exhibits.Laura Read: And, you know, we are a primarily outdoor attraction. Extremes of heat, rainy days, animals disappear. We know that. We know that the perennial problem is: I didn't see any animals because we have really, really high animal welfare levels and standards. And if those animals want to go off show and take themselves off to bed or away from the public view, they all can and should and do. So we need something that can keep kids particularly engaged and entertained, hopefully getting across a bit of education and messaging as well at the same time. That's a massive tick in the box. But, you know, it fills in the gaps when those animals just aren't playing ball.Paul Marden: Yeah, absolutely. Andy, what's been the highlight of day three for you, mate?Andy Povey: So I think it's actually talking to Laura.Paul Marden: Such a charmer.Andy Povey: Let me finish. Let me justify. It's really picking up the fact that this isn't just a theme park show. Yeah. There are elements for everything you could possibly do any day out any attraction, even in any shopping centre or any place you go to where there's large crowds of people— so it's all of that kind of stuff. I think is it's refreshing to see it through someone else's eyes, through our conversations.Laura Read: I was going to say, 'I have to say,'  Before I was chief exec at Marwell, I ran a really large, shopping centre like retail, leisure, events, and destination. And I'm amazed that this is not on more commercial real estate people's radar. I look to see if there's anyone from a previous company here, then there isn't on the attendees list. And I'm like, 'Wow,' this is all the stuff that we should have been thinking about five years ago, ten years ago, when we were realising that diversification from a retail point of view is so important because of online shopping. So that's really interesting what you say. It's not just the theme parks.Andy Povey: No, absolutely not. It's all about the day out. And ultimately, that's all. We're all here to do is we work in a fun industry, and fun doesn't have to just be an amusement park.Paul Marden: Yeah, I found it really interesting. Seeing the things that I've seen has stretched my definition of what a visitor attraction actually is, because it is more than just a theme park. As you wander around and you see the different exhibitors, I was expecting to see... The ride designers and some of the really cool tech that I've seen. But there was other stuff that I've seen that I just hadn't expected.Andy Povey: No, I mean, I was chatting yesterday to a guy who supplies park benches and litter bins.  You see them everywhere. Paul Marden: I say the park bench thing. I remember when I was working at the Botanic Gardens in Wales as it was being built, the importance of the park bench and sitting on them. And they were beautiful park benches, but they were also super comfy. The importance of a park bench, like a good toilet, can't be underestimated.Laura Read: You can always tell someone who works in visitor attraction operations, when they go to any other visitor attraction, they take pictures of the bins. I think that is an absolute giveaway. When I go places with my family and the kids are there, taking pictures of animals or taking pictures of each other or whatever they're doing. And I'm there. Oh, I'm just gonna take a picture of that sign. You know, like.Andy Povey: I have another confession to make. I had a conversation with my wife who took the kids to an attraction a couple of weeks ago. And I was most distressed that she hadn't taken a picture of the till for me.Paul Marden: Oh, you would know what the part number and everything about that till, wouldn't you? Such a retail geek.Paul Marden: Laura, thank you so much for joining us on Skip the Queue. It has been delightful. I feel that there might be a full episode coming on, talking about the zoo, if you'll have me.Laura Read: Yes, absolutely. Bring it on. Paul Marden: Oh, wonderful. Thank you so much.Andy Povey: Andy, take me to the airport.Paul Marden: If you enjoyed this episode, please like and comment in your podcast app. It really helps more people to find us. Show notes and links to all our guests this week are available on our website, skipthequeue.fm. It's been a massive team effort to take Skip the Queue to IAAPA. A huge thank you to Emily Burrows and Sami Entwistle, Steve Folland and Wenalyn Dionaldo, Claire Furnival and Andy Povey, as well as Erica Washington-Perry and her team at IAAPA Global Communications.Paul Marden: Next week, we're wrapping up our IAAPA theme, talking to Choni Fernandez, Chief Sustainability Officer at PortAventura Entertainment, and Jakob Wahl, President and CEO of IAAPA. See you then.  The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

How does COP deliver a pathway to dealing with the worsening climate crisis? That's the big question as attention across the world turns to COP30 in Belém, Brazil, later this year.Inside COP is your complete guide, unpacking the challenges, conversations and actions shaping the global response to climate change in 2025. Christiana Figueres, Tom Rivett-Carnac, Paul Dickinson and new co-host Fiona McRaith take you on the road to Belém, starting on the ground at New York Climate Week where we hear from Simon Stiell, the Executive Secretary of the UN Framework Convention on Climate Change (UNFCCC) and Kara Hurst, Chief Sustainability Officer at Amazon. What needs to happen from here in this new era of climate action?We speak to Ana Toni from the COP Presidency about expectations for the Nationally Determined Contributions (the climate action plans countries submit under the Paris Agreement) as well as what COP hopes to achieve, including their hopes for collaborative initiatives like the Mutirão.Plus, our hosts address President Trump's shocking comments on climate. Is this a major concern or is the climate community already moving forward regardless?Learn more ⁠

In the latest episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer, BMO, is joined by Matt Morris, associate with Hitachi Ventures, the global venture capital arm of Hitachi Group. They discuss what it takes to commercialize new forms of clean energy and the investment theses of Hitachi Ventures, including the potential of fusion and fission. "As we think about the clean energy transition … focusing on the supply chains that can enable the development of new energy assets are likely going to be the drivers for making all of these new assets economical," said Morris. "So, we're just at the beginning of seeing what our new generating assets in the clean energy revolution are about to achieve."

Leadership is tested when life disrupts the path you thought you'd take.In this mashup, Denis Gianoutsos brings you two leaders who prove that true leadership grows out of resilience and bold pivots. Bridgette McAdoo, now Chief Sustainability Officer at Genesys, shares how purposeful pivots carried her from aerospace engineering to retail to global sustainability, navigating the challenges of being “the one and only” in male-dominated spaces with faith, perseverance, and trusted mentors. Jason Radisson, serial entrepreneur and founder of Movo, opens up about how growing up with a single mom, early job experiences, and even stage fright fueled his leadership journey. From launching ventures in the gig economy to building global HR tech, Jason shows why mentorship, networking, and courage are essential for shaping the future of work.Together, their stories remind us that leadership is about trust, adaptability, and the courage to step forward when life takes you in a new direction, not just a flawless resume.Press play and step into the stories, because the lessons these leaders share might just spark your own next chapter.EP434 - Bridgette McAdoo: Leading Through Purposeful PivotsFrom aerospace to retail to sustainability leadershipBuilding trust as “the one and only” in the roomResilience rooted in faith, mentors, and perseveranceEP494 - Jason Radisson: Building the Future of WorkFrom teenage entrepreneur to global HR tech founderHow early jobs and sports shaped leadership skillsThe power of mentorship, networking, and bold outreachKey Quotes:“I had to figure out how to lead with an influential lens. Two, to build trust, three to listen before talking, and to learn from my team.” - Bridgette McAdoo“I got into leadership, a little serendipitously, where I was responsible for a function or a piece of business and needed to step in to make sure that things went well.” - Jason RadissonThe 10 Proven Ways to Lead and Thrive in Today's World - FREE Executive Guide Download https://crm.leadingchangepartners.com/10-ways-to-lead Connect with Denis: Email: denis@leadingchangepartners.comWebsite: www.LeadingChangePartners.com Facebook: https://www.facebook.com/denisgianoutsos LinkedIn: https://www.linkedin.com/in/denisgianoutsos/ Instagram: https://www.instagram.com/leadershipischanging/ YouTube Channel: https://www.youtube.com/@DenisGianoutsos

In this episode of the RCP Medicine podcast, Professor Mark Harber, nephrologist, and RCP sustainability advisor, is joined by Chris Gormley, Chief Sustainability Officer at NHS England, to explore the NHS's groundbreaking journey toward net zero.Together, they discuss the origins of the NHS's green strategy, the global health implications of climate change, and the ambitious targets set for 2040 and 2045. Chris shares insights into the NHS's leadership on sustainability, the economic and health drivers behind the movement, and the practical steps being taken - from decarbonising the supply chain to rolling out solar energy across NHS estates.Listeners will gain a deeper understanding of the challenges and opportunities in embedding sustainability into clinical practice, the importance of international collaboration, and how clinicians and staff can get involved through green plans and toolkits.ResourcesGreener NHS plan website - https://www.england.nhs.uk/greenernhs/Greener NHS – case studies https://www.england.nhs.uk/greenernhs/whats-already-happening/12 things we can do as individuals to become greenerRCP view on healthcare sustainability and climate changeCSH Courses Courses | Centre for Sustainable Healthcaree-learning for Health – Environmentally Sustainable Healthcare Environmentally Sustainable Healthcare - elearning for healthcare (e-lfh.org.uk)SusQI.org (step by step guide) Step-by-step guide | Centre for Sustainab (susqi.org)Greener NHS Greener NHS (england.nhs.uk)CSH Resource Library Resource library | Sustainable Healthcare Networks HubCSH Networks Networks | Sustainable Healthcare Networks HubRCP Links Education Events Membership Improving care Policy and campaigns RCP Social Media Instagram LinkedIn Facebook X Bluesky Music: Episode 50 onward - Bensound.com Episodes 1 - 49 'Impressive Deals' - Nicolai Heidlas

Dr. Shree Dorestant, Chief Sustainability Officer, and Jeff Sovich, Sustainability Planning Administrator for the Office of Sustainability and Resilience for the City of Greensboro, NC stop by Talk City Greensboro to share news about the upcoming challenge aimed at reducing waste and saving energy. Local government and communities have a friendly contest designed to make our North Carolina climate better. The challenge runs from September 8th through September 19th. Learn how you can participate at greensboro-nc.gov/osr

One of the biggest hurdles for businesses when embarking on their journey to net zero is the calculation required for carbon verification. Depending on the nature and size of a business, it can be quite the undertaking! Those looking to tackle this challenge have various options available to them, including the use of dedicated carbon accounting software, which we'll explore in our latest mini-series: From Platform to Proof. In the first episode of this series, we introduce Jay Ruckelshaus, Co-Founder and Head of Policy and Partnerships at Gravity, to explore the key drivers behind carbon accounting and reporting and how you can maximise value from going through the process. You'll learn ·      Who is Jay Ruckelshaus? ·      Who are Gravity? ·      Why do businesses measure their carbon footprint? ·      Why is the language of business value becoming more important for sustainability professionals? ·      What are the key drivers for carbon accounting? ·      How has GHG emissions reporting helped to drive business value? ·      What should businesses be thinking about to maximise business value? ·      How can businesses keep up with ever changing sustainability legislation? ·      The importance of data quality ·      How can carbon accounting software help?     Resources ·      Gravity ·      Carbonology   In this episode, we talk about: [02:05] Episode Summary – We introduce Jay Ruckelshaus, Co-Founder and Head of Policy and Partnerships at Gravity, who will accompany Mel on a 3-part mini-series diving into carbon accounting software and the value it can bring. In this first episode, they explore the key drivers behind carbon accounting and reporting, and how businesses can maximise the value from the process. [03:10] Who is Jay Ruckelshaus? Jay's involvement in sustainability was almost an inevitability, coming from a family of environmental lawyers. Energy, climate and sustainability were topics that often came up at the dinner table, and so it remained a subject near and dear to his heart. Initially, Jay thought he would remain in the academic world, studying polarisation and exploring how energy intensive industries think about sustainability. He found his enthusiasm spiked when working directly with companies and individuals on these topics. As a result, he broke out of the academic world to join forces with a few technology leaders to develop a solution to help businesses measure and reduce their emissions. [04:45] Who are Gravity?: Jay founded Gravity 4 years ago (2021). It provides a carbon and energy management platform, which assists businesses with compliance to the alphabet soup of sustainability legislation currently in effect, such as CSRD and TCFD. This platform also uses the data collected to help businesses find and invest in projects to help reduce their emissions, which ultimately saves on energy, costs and utilities. Their aim was to make it easier for businesses to report their emissions, by streamlining the collection process, and using the data to pre-qualify potential vendors that would fit the businesses needs when it comes to the reduction phase. Jay initially started with emissions heavy industries such as construction, manufacturing logistics, utilities, metals, mining, energy ect. These are industries where data collection can be very challenging, so it provided a very solid base for their software so that it could tackle these challenges first and provide a way for them to work with various e-commerce, software companies and financial institutions, all within one system. [09:05] Why do businesses measure their carbon footprint? Historically, back in the 70's, 80's and 90's, sustainability was often wrapped up in the wider corporate social responsibility movement. We've seen a lot of change in the last decade, where we used to have strictly voluntary schemes such as CSR, that are now transitioning into a requirement. Whether that be by stakeholders or legislation. We've also seen a greater interest in ESG metrics, which require solid figures to back up your claims. This trend follows from the introduction of mandatory legislation from the European Union's CSRD, which is trickling into California law as around 10,000 companies of a certain size that operate in California must now disclose their carbon emissions. [11:40] Why is the language of business value becoming more important for sustainability professionals? It wasn't too long ago that sustainability professionals were lumped in with groups that managed general social responsibility. We're seeing more dedicated and senior roles in relation to sustainability, such as ‘Chief Sustainability Officer'. These roles now integrate with most every branch of an organisation, from the financial reporting to the general strategy for the business. It becomes a central part of the business. Its role can reap many benefits for businesses that embed it effectively, including cost cutting, energy reduction, creation or use of innovative products, opening doors to new markets and investment opportunities. [14:15] What are the key business drivers for carbon accounting? There are many benefits for carbon accounting, such as: - Saving energy: Energy prices are volatile, and often on the rise. Carbon accounting allows you to have a full view on what you're consuming and where you can reduce or look to more efficient options. Building in sustainability from the top down: With increasing scrutiny from stakeholder and consumers regarding sustainability, it's in leaderships interest to ensure that sustainability is embedded in your business strategy. This alignment sets you up well for the future, In addition to creating an avenue to reap other benefits from meaningful sustainability action. New opportunities: Embarking on your sustainability journey will open many new doors. Whether this be for innovative new technology, new partners and suppliers that better align with your values, or access to new investment opportunities. [18:05] How has GHG emissions reporting helped to drive business value? Businesses that get their emissions verified against ISO 14064 can benefit from improved insurance rates and access to green finance. It's also a necessary step towards energy and cost savings. You can't reduce what you can't measure. Doing this correctly will require time and resources, thankfully we're at a time where there are a lot of tools to help businesses with data collection for reporting purposes. The key is to understand where you currently stand, and where you can make improvements. From there you can look at vendors to assist and what financing is available to help facilitate the required changes.   Jay states an example of where Gravity managed to save a US based aluminum foundry over $400,000 in energy costs from their initial assessment. This was achieved through identifying energy hotspots and finding vendors and initiatives to help reduce the energy use and costs. [21:15] What should businesses be thinking about to maximise business value?: The biggest challenge for carbon accounting is typically gathering the data. There are a lot of things to consider, facility energy usage, travel, home workers ect. To make this easier, you should ideally have a centralised location to report and track your emissions data. You also need to ensure that this is as accurate as possible. In order to make sure this doesn't turn into an annual tick-box exercise, you need to embed proactive processes for monitoring and measuring this data. This way, when you have anomalies in energy usage, you can identify these quickly and put plans in place to address it. [24:25] How can businesses keep up with ever changing sustainability legislation? In recent years, the goal posts for specific sustainability regulation and legislation has changed a lot. This is in part due to convergence that is happening between the frameworks, countries and Governments adopting the best bits out of other requirements to make theirs more robust. So, while a lot of the information they're asking for is largely the same, it can still be very confusing to navigate. Jay advises that businesses focus on getting a core system for reporting, monitoring and measuring energy usage and carbon emissions in place. Depending on the requirements that you need to adhere to, you can slice and dice that data up however it's needed, but setting up a unified approach that's embedded throughout your business to get the data needed is they key. [28:40] The Importance of data quality: Your first attempt at this process will likely be rough and ready. Gathering the basics of what's available such as utility bills and general energy usage. Presenting this estimation can make for a great business case to put in place measures to get more granular data. The more granular the data, the more insightful it can be, offering you more opportunities to save money and implement reduction initiatives. This data will reveal trends, form benchmarks and present opportunities for meaningful action that benefits both the business and the environment, all while satisfying your legal and regulatory requirements. [30:50] How can carbon accounting software help?: Data collection is hard, getting the data where you need it to be can be nightmare, especially when multiple departments are involved. Having a centralised location makes this task a lot easier. Calculating this data into something usable is also tricky, and would likely require a skillset that you won't have readily available. This may also involve knowledge of conversion factors if you have multiple international locations. Having a system that can manage all of this, while using methodologies that are in alignment with best practice standards is crucial. Lastly, technology such as carbon accounting software, can really help with creating a proactive approach to the measurement and reporting process. It can reveal anomalies and trends to be acted on, as it can help source vendors and projects to help with emission reductions. If you'd like to learn more about Gravity and how their energy and carbon accounting software can help you, check out their website. If you'd like any assistance with Carbon Verification, get in touch with the Carbonology team, they'd be happy to help! We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

If you work in sustainability, you know that 2025 has been a time of upheaval in many parts of the world. At the All Things Sustainable podcast, we want to understand how sustainability leaders are handling the changing landscape. So this week, we're launching a new miniseries where we interview Chief Sustainability Officers across industries and around the world.    We're kicking off our CSO Insights series by sitting down with Eric Lim, the Chief Sustainability Officer at United Overseas Bank (UOB), one of the largest banks headquartered in Singapore. We'll be back later this week with more interviews with CSOs at Southeast Asian banks.   Eric says UOB is “obsessed with supporting the client decarbonization and transition journeys,” while also emphasizing the importance of a just transition. He tells us how initiatives like the Singapore Sustainable Finance Association, where he's a convening member, are working to simplify the topic of nature for financial institutions. And he explains how countries like Singapore are incorporating adaptation and resilience measures into the built environment.  “What we see with our clients is — even though there is globally perhaps a bit of this pullback from sustainability, a bit of greenhushing — that our clients simply continue to invest in low-carbon or green business models that they know make commercial sense,” Eric says.   Listen to our recent podcast episode How sustainability professionals are weathering challenging times  Listen to our recent interview with the CEO of Climate Risk & Resilience at global insurance group Howden Why insurance is becoming central to climate risk conversations  Learn about S&P Global Sustainable1's Nature & Biodiversity dataset.  The All Things Sustainable podcast from S&P Global will be an official media partner of The Nest Climate Campus during Climate Week NYC. Register free to attend here.  This piece was published by S&P Global Sustainable1 and not by S&P Global Ratings, which is a separately managed division of S&P Global.    Copyright ©2025 by S&P Global      DISCLAIMER     By accessing this Podcast, I acknowledge that S&P GLOBAL makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk.      Any unauthorized use, facilitation or encouragement of a third party's unauthorized use (including without limitation copy, distribution, transmission or modification, use as part of generative artificial intelligence or for training any artificial intelligence models) of this Podcast or any related information is not permitted without S&P Global's prior consent subject to appropriate licensing and shall be deemed an infringement, violation, breach or contravention of the rights of S&P Global or any applicable third-party (including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights). This Podcast should not be considered professional advice. Unless specifically stated otherwise, S&P GLOBAL does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. The third party materials or content of any third party site referenced in this Podcast do not necessarily reflect the opinions, standards or policies of S&P GLOBAL. S&P GLOBAL assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced herein. Moreover, S&P GLOBAL makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.      S&P GLOBAL EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST. 

Send me a messageSupply chains are responsible for the majority of global emissions, yet they remain the hardest to decarbonise. In this episode of the Sustainable Supply Chain podcast, I sit down with Saskia van Gendt, Chief Sustainability Officer at Blue Yonder, to explore how data, AI, and end-to-end visibility are changing that equation.Saskia brings two decades of sustainability experience across government, retail, and manufacturing. We dig into the urgent challenge of Scope 3 emissions - why they make up 60%+ of global carbon output, why they're so difficult to measure, and how regulatory pressure is finally starting to unlock action.We discuss how AI-powered supply chain platforms can optimise sourcing decisions on the fly, set carbon budgets, and reduce waste, from manufacturing to reverse logistics. Saskia shares real-world examples, from cutting a million transport miles in South America to reducing food waste by 15% through demand-supply optimisation.We also cover the overlap between resilience and sustainability, the impact of tariffs and CBAM, and how leaders can align sustainability targets with operational KPIs. The big takeaway? Sustainability isn't a compliance box, it's a strategic advantage for retailers, manufacturers, and logistics providers willing to integrate it into core supply chain decisions.If you're a supply chain leader looking to make measurable progress on emissions reduction, waste management, and resilience, this conversation is packed with actionable insights.Elevate your brand with the ‘Sustainable Supply Chain' podcast, the voice of supply chain sustainability.Last year, this podcast's episodes were downloaded over 113,000 times by senior supply chain executives around the world.Become a sponsor. Lead the conversation.Contact me for sponsorship opportunities and turn downloads into dialogues.Act today. Influence the future.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Alicia Farag Kieran Ognev And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

On this episode of #TheGlobalExchange, Colin Robertson sits down with Heather Exner-Pirot and Martha Hall-Findlay to discuss the most recent paper by the Canada-U.S. Expert Group, "Canada's Energy Future Moving Ahead in One Canadian Economy". // Participants' bios - Heather Exner-Pirot is a Senior Fellow and Director of Energy, Natural Resources and Environment at the Macdonald-Laurier Institute, Special Advisor to the Business Council of Canada, and Research Advisor to the Indigenous Resource Network. - Martha Hall Findlay is Director of the School of Public Policy at the University of Calgary. She previously served as a Member of Parliament, President & CEO of the Canada West Foundation and as Chief Sustainability Officer, then Chief Climate Officer for Suncor Energy. // Host bio: Colin Robertson is a former diplomat and Senior Advisor to the Canadian Global Affairs Institute. // Reading Recommendations: - "Canada's Energy Future" by Perrin Beatty, Thomas d'Aquino, Heather Exner-Pirot, Fen Osler Hampson, Lawrence Herman and Tim Sargent - "Gun, Germs, And Steel" by Jared Diamond - "Salt: A World History Book" by Mark Kurlansky // Music Credit: Drew Phillips | Producer: Jordyn Carroll // Recording Date: August 07, 2025 Release date: August 11, 2025

In this episode, Mike sits down with Erik Hansen, Chief Sustainability Officer at Workday, to explore how CSOs have evolved into the lead communicators for corporate sustainability. Erik shares insights on building trust through transparency, making the business case for sustainability initiatives, and how companies are increasingly being asked detailed sustainability questions in hundreds of RFPs. The conversation covers practical strategies for working with legal teams on compliant communications, measuring the success of sustainability storytelling, and thinking beyond company silos to advocate for industry-wide change.Connect with Erik Hansen on LinkedIn.Learn more about Workday's sustainability strategy. Follow Mike on LinkedInSubscribe to The Sustainability Communicator LinkedIn newsletterSign up for Hower Impact's ENGAGE newsletterVisit the Hower Impact website.Contact Mike.

Nelson Switzer, Co-founder and Managing Partner at Climate Innovation Capital, a venture fund, believes that it is an exceptionally good time to invest in climate tech solutions. He recently wrote a book that outlines his investment approach entitled The Gigahorn Hunter: Seven Principles for a Climate Investor. In this episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer at BMO, discusses Nelson Switzer's investing approach, investment trends, and opportunities that he has identified in the climate tech space.

For anyone building a career in energy—whether you're a graduate, a mid-career engineer, or a senior executive—the rapid evolution of our sector brings both opportunity and complexity. This week, I sat down with Delfina Govia, a Chief Sustainability Officer with over 46 years in the oil and gas industry, to unpack what's changing, what's not, and what that means for the future of work in energy.We talk frankly about everything from her disguised entry into offshore life in the 1970s, to why the energy transition isn't about eliminating fossil fuels—but balancing competing priorities like affordability, infrastructure, and global access. Delfina also reflects on what younger generations need to know as they step into a sector under scrutiny, ripe with innovation, and still shaped by geopolitics and economic realities.

In the latest episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer, BMO, sits down with Michael Jantzi, a Member of the International Sustainability Standards Board (ISSB), to discuss the evolution of sustainability disclosures and standards and what both preparers and investors can expect for the future.

In a previous Climate One episode, we discussed the good, the bad, and the ugly impacts of artificial intelligence. But AI isn't going away. Humans rarely give up a nifty new tool unless something better comes along. AI's share of energy consumption is enormous, and the Department of Energy estimates that data center energy demands will double or even triple in just the next three years. Demand on fresh water is at least as big and isn't talked about nearly enough. So, what can we do to reduce AI's impact?  Plenty of researchers have ideas — from site selection to energy efficiency to using zero-carbon sources of energy. But what will incentivize the AI corporations to take any of those actions? This episode was supported by Climate One Steward Noel Perry and Next 10. This episode was recorded in March and originally aired April 4, 2025. Episode Guests: KeShaun Pearson, Executive Director, Memphis Community Against Pollution Kate Brandt, Chief Sustainability Officer, Google Irina Raicu, Director of the Internet Ethics Program at the Markkula Center for Applied Ethics, Santa Clara University On July 31, Climate One is hosting Premal Shah and Kinari Webb for a live episode recording! With years of experience navigating the global climate movement, the two are sure to offer unparalleled insights during their conversation with Co-Host Greg Dalton. Tickets for the show, which will be held at The Commonwealth Club in San Francisco, are available now through our website. Support Climate One by going ad-free! By subscribing to Climate One on Patreon, you'll receive exclusive access to all future episodes free of ads, opportunities to connect with fellow Climate One listeners, and access to the Climate One Discord. Sign up today. For show notes and related links, visit our website. Ad sales by Multitude. Contact them for ad inquiries at multitude.productions/ads Learn more about your ad choices. Visit megaphone.fm/adchoices

In a previous Climate One episode, we discussed the good, the bad, and the ugly impacts of artificial intelligence. But AI isn't going away. Humans rarely give up a nifty new tool unless something better comes along. AI's share of energy consumption is enormous, and the Department of Energy estimates that data center energy demands will double or even triple in just the next three years. Demand on fresh water is at least as big and isn't talked about nearly enough. So, what can we do to reduce AI's impact?  Plenty of researchers have ideas — from site selection to energy efficiency to using zero-carbon sources of energy. But what will incentivize the AI corporations to take any of those actions? This episode was supported by Climate One Steward Noel Perry and Next 10. This episode was recorded in March and originally aired April 4, 2025. Episode Guests: KeShaun Pearson, Executive Director, Memphis Community Against Pollution Kate Brandt, Chief Sustainability Officer, Google Irina Raicu, Director of the Internet Ethics Program at the Markkula Center for Applied Ethics, Santa Clara University On July 31, Climate One is hosting Premal Shah and Kinari Webb for a live episode recording! With years of experience navigating the global climate movement, the two are sure to offer unparalleled insights during their conversation with Co-Host Greg Dalton. Tickets for the show, which will be held at The Commonwealth Club in San Francisco, are available now through our website. Support Climate One by going ad-free! By subscribing to Climate One on Patreon, you'll receive exclusive access to all future episodes free of ads, opportunities to connect with fellow Climate One listeners, and access to the Climate One Discord. Sign up today. For show notes and related links, visit our website. Ad sales by Multitude. Contact them for ad inquiries at multitude.productions/ads Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the All Things Sustainable podcast, we're on the ground in Mexico City, Mexico, to explore how companies in Latin America are embedding sustainability into their business strategies amid shifting market dynamics and new regulations.   We speak with Mauricio Bonilla, Executive Director of UN Global Compact Mexico, on the sidelines of the organization's annual Business Meeting for Sustainability, which took place in June.   The UN Global Compact is a voluntary corporate sustainability initiative involving more than 20,000 companies across 160 countries. Participating companies have committed to operate responsibly in line with sustainability principles on human rights, labor, environment and anti-corruption, and to support the UN's 17 Sustainable Development Goals.   UN Global Compact Mexico is a country-level network of the UN Global Compact, and Mauricio explains how the network is working with companies of all sizes to drive sustainable business practices.   We also sit down with three UN Global Compact Mexico participant companies:  -Alejandro De Keijser, Director of Energy and Sustainability at Mexico-based Grupo DEACERO, a steel manufacturer with global operations.   -Alfonso Martínez, CEO of Industrias Marves, a Mexico-based textile recycling company.  -Tania Rabasa Kovacs, Orbia's Chief Sustainability Officer, Vice President of Corporate Affairs and President of Orbia Mexico. Mexico-based Orbia operates in more than 50 countries and focuses on several business lines.  Tania outlines challenges companies in Latin America face. This includes balancing the need for positive financial returns in the short term with longer term sustainability objectives; navigating regulatory uncertainty; adapting to the physical impacts of climate change; and ensuring local communities and economies benefit from the company's operations.    At the same time, she says: "Nobody is really giving up because the cost of inaction is much higher than that of the transformation."   Read the latest edition of the International Sustainability Standards Board (ISSB) adoption tracker from S&P Global Sustainable1 here.    Learn more about S&P Global Sustainable1's Physical Climate Risk data.  This piece was published by S&P Global Sustainable1 and not by S&P Global Ratings, which is a separately managed division of S&P Global.   Copyright ©2025 by S&P Global    DISCLAIMER    By accessing this Podcast, I acknowledge that S&P GLOBAL makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk.     Any unauthorized use, facilitation or encouragement of a third party's unauthorized use (including without limitation copy, distribution, transmission or modification, use as part of generative artificial intelligence or for training any artificial intelligence models) of this Podcast or any related information is not permitted without S&P Global's prior consent subject to appropriate licensing and shall be deemed an infringement, violation, breach or contravention of the rights of S&P Global or any applicable third-party (including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights).     This Podcast should not be considered professional advice. Unless specifically stated otherwise, S&P GLOBAL does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. The third party materials or content of any third party site referenced in this Podcast do not necessarily reflect the opinions, standards or policies of S&P GLOBAL. S&P GLOBAL assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced herein. Moreover, S&P GLOBAL makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.    S&P GLOBAL EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.

“Our job is to recycle so that we can recover all of that scrap and goods that you and I are recycling in our garbage bins every week or recycling as we get new cars. And our job is to recover that because we make steel in a very clean and efficient process through what's called an electric arc furnace. So, we take all of that scrap, we melt it down, and we make new steel. It does not degrade. It has a continuous reusable life.…Depending on the different products of steel, that actually determines the recycled content that goes into them for the finishes and the quality of the steel that's needed.” Tabitha Stine on Electric Ladies Podcast With tariffs on steel and the Nippon Steel-U.S. Steel merger back in the news, we wanted to replay this important conversation on the impact of steel on the environment and how “recycled steel” works. “The production and use of materials such as cement, steel, and aluminum have a significant carbon footprint,” according to the UN, with construction 37% of emissions. But is recycled steel safe? Listen to Tabitha Stine, General Manager of Energy Solutions and Services at Nucor Corporation, which says it's “North America's largest steel manufacturer and recycler.” She'll explain how recycled steel is made and more in this fascinating conversation with Electric Ladies host Joan Michelson. They also share insightful career advice. You'll hear about: How recycled steel is made and where the steel comes from that is recycled. How structurally sound recycled steel is and how it's tested to make sure and meet building codes. Which industries use recycled steel, why, and how the demand and supply line up.   How the steel industry is adapting to ensure automobiles and buildings are resilient to the ravages of climate change, including innovations in the works. Plus, insightful career advice, such as… “Usually what holds people back is, people are not willing to raise their hand. And then you go 10 years and you haven't had guidance because maybe you have a manager that doesn't give you feedback. You have to advocate for yourself. You are your advocate. There are no others. You've got to assume nobody else will except for yourself and you go for it. And I would also stress that if you're also not mentoring others at every stage along your career, you're missing out on a big opportunity,” Tabitha Stine on Electric Ladies Podcast Read Joan's Forbes articles here. You'll also like: Marci Jenks, Eco-Materials Technologies, on green cement Congresswoman Chrissy Houlahan (D-PA), on the politics of energy and infrastructure Erin McLaughlin, Senior Economist, The Conference Board, about her new report on buildings, climate change and carbon emissions. Katie McGinty, Chief Sustainability Officer, Johnson Controls, on the power of buildings. Anna Siefken, Deputy Director, Federal Energy Management Program, Dept. of Energy, on how the federal government reduces the energy use and carbon footprint of its 350,000 buildings. Laura Busse Dolan, CEO, Applied Imagination, which designs and builds miniature buildings from plants and botanicals. Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers.. Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Follow us on Twitter @joanmichelson

What does true sustainability look like at scale, and why is it smart business?Kathy Sue McGuire welcomes Megan Brumagim, Vice President of Upscale Brands and Chief Sustainability Officer at Choice Hotels International, for an in-depth conversation on how one of the world's largest hotel franchisors is tackling sustainability head-on. From corporate reporting and franchise accountability to quirky innovations (hello, beehives and bamboo toilet paper), Megan shares how Choice is aligning environmental responsibility with bottom-line results.

For Amazon Web Services (AWS), Amazon's cloud computing business, everything is on the table as far as adoption of clean energy sources and use of energy storage solutions to meet its ambitious goal of becoming net-zero carbon by 2040. Michael Torrance, Chief Sustainability Officer at BMO, hosts this episode of Sustainability Leaders with his guest Chris Walker, Director of Sustainability, AWS. They discuss AWS' efforts at energy efficiency, nuclear power procurement, and the company's goal to be water positive by 2030.

How is AI revolutionising the way we approach responsible investing? In this episode, Paul Van Eynde, Chief Marketing & Strategy Officer at the PRI is joined by Lorenzo Saa, Chief Sustainability Officer at Clarity AI, to explore how technological innovation is reshaping the investment landscape. Lorenzo shares his journey from microfinance to becoming a front-runner in sustainable investments, offering insights into the transition from traditional analyst-driven models to pioneering data and technology-driven solutions at Clarity AI. Hear how AI can be used as a collaborative tool to enhance understanding of sustainability issues and opening new avenues for improved investment outcomes, particularly in emerging markets, leveraging alternative data sets and using AI for environmental monitoring. Focusing on the interplay between human and artificial intelligence in the investment realm, Lorenzo explains that AI tools not only enhance productivity but also offer deeper insights, likening AI's capabilities to those of a cheetah for speed and an owl for wisdom. As we routinely increase the adoption of these technologies, Lorenzo advocates for a proactive approach to integrating AI into responsible investing, while ensuring transparency and aligning with client expectations.

In this episode of Sustainability Leaders, Michael Torrance, Chief Sustainability Officer, BMO sits down with Vanessa Miler-Fels, Vice President of Climate and Environment at Schneider Electric. They discuss Schneider Electric's plans to achieve net-zero by 2050, the company's commitment to sustainability and lessons other companies can adopt from its early successes.

Andy Ruben is the Founder and Executive Chairman of Trove, a re-commerce technology company that powers branded resale programs for major labels like Patagonia, Lululemon, REI, and Levi's. Before Trove, he spent a decade at Walmart as the company's first Chief Sustainability Officer, where he launched global sustainability efforts, led omnichannel and private-brand strategies, and integrated e‑commerce — including the rollout of grocery delivery.  Ruben founded Trove (originally Yerdle) in 2012 and introduced the first branded resale platform with Patagonia's Worn Wear in 2017, helping advance the circular economy across more than 150 global brands. He advises BCG and Earthshot Ventures, serves as Lead Independent Director and ESG Committee Chair at Zevia, and has been featured on NPR, TED, and testified before Congress on sustainable business practices. In this episode… Most brands sell products once and lose the customer until their next full-price purchase — often years later. In today's economy, that leaves businesses vulnerable to rising acquisition costs, volatile supply chains, and growing consumer demand for sustainability. So, how can companies reclaim the value of their products, strengthen customer relationships, and stay competitive in the circular economy? Andy Ruben, a sustainability expert and retail pioneer, shares how brands can tap into the hidden inventory in customers' closets by implementing buy-back and resale systems. He explains how branded resale builds loyalty and trust, reduces acquisition costs, and attracts new customers. He emphasizes the importance of starting small, using technology to streamline trade-ins, and designing programs that reinforce the brand's core values. Andy also reflects on his entrepreneurial journey, including hard-earned lessons about building a startup, pivoting business models, and executing founder-led sales in the early stages. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz interviews Andy Ruben, Founder and Executive Chairman of Trove, about transforming retail through branded resale and the circular economy. Andy shares his startup origin story, the evolution from peer-to-peer to B2B, and insights on customer retention. He also discusses business development missteps, his leadership experience at Walmart, and why speed and focus matter most when launching a new venture.

How do you transform from the family business's biggest skeptic into its most passionate advocate?Kevin Tsao, Chief Sustainability Officer of Eno Brands, a fashion jewelry manufacturing company, didn't just resist the family business—he rejected it outright. But sometimes our strongest resistance reveals our deepest calling.In this powerful conversation, Kevin shares his transformation from a state government employee who vehemently opposed joining the family business to a leader who has found his purpose in community building and sustainability. Discover how he shifted the narrative from "Joyce's son" to a respected leader, why treating employees as "family" might not be the best approach, and how he's preparing for the next generation without repeating the pressures he once faced.This episode is a masterclass in finding your authentic path within a family legacy and turning resistance into purpose.0:04 Introduction and Initial Resistance3:21 The Immigrant Journey7:39 Overcoming Fear and Finding Logic11:52 Starting as a Receptionist: Earning Respect16:18 The Hidden Value of Small Family Businesses19:22 Redefining "Family" in Family Business25:05 The Manufacturing Journey from Taiwan to China28:00 Navigating Succession and Geographic Challenges31:47 Adapting to Tariffs and Global Changes36:22 Breaking Through the Leadership Plateau42:40 From CEO to Chief Sustainability Officer46:22 Building Legacy for the Next GenerationResources Mentioned:

Suzanne Lindsay-Walker is Vice President, Sustainability, for Novelis Inc. In this role, Suzanne leads the development and implementation of the company's global sustainability strategy and vision to achieve net carbon neutrality by 2050. She is also responsible for Novelis' Corporate Social Responsibility efforts. Suzanne joined Novelis in May 2021. Prior to Novelis, Suzanne was the Chief Sustainability Officer and Vice President of Environmental Affairs for UPS. In this position, she was responsible for driving solutions and delivering results to achieve UPS's sustainability goals, as well as developing the company's forward-looking sustainability strategy. Before UPS, Suzanne held positions of increasing responsibility in sustainability at Brambles USA, The Kroger Co. and PetSmart. She began her career as a civil engineer, focused on land development for retail and commercial clients. Suzanne holds a bachelor's degree in civil engineering from Lawrence Technological University in Southfield, Michigan. Suzanne Joins Sustainable Nation to Discuss: Novelis' circular business model as the world's largest aluminum recycler Novelis' 3x30 sustainability strategy Collaboration and stakeholder engagement internally and externally Advice and recommendations for sustainability professionals Suzanne Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers?  I would say when you hear “no,” and you will hear no often, take it as “no, not right now.” What I found in my career is that some good ideas usually take six months to a year or even more to seed, but keep at it. Keep planting the seeds, keep watering them, because business cases and attitudes will evolve over time. I'm a bit of a bulldog, and I don't let things die, so I'll just keep pounding away at things until I can find an opening. Sometimes you just have to be patient, but keep at it.  What are you most excited about right now in the world of sustainability?  How many opportunities there are in this space, how many jobs are available, and opportunities for young people to drive positive impact in their everyday work lives. I think that so much of what I see coming into the workforce is people that want to work for a company where they can do just that. There's so many jobs available, which I think is amazing. That, to me, is exciting because we need as many advocates and people that want to drive that positive impact as we can get, because we have a long way to go before 2050 hits.  What is one book you would recommend sustainability leaders read?  One that I read early on and it's kind of old school, but it was Strategy for Sustainability by Adam Werbach. He crystallized the business of sustainability in a very real way for me at a time when I worked at Kroger, when I was trying to think through the strategy there. The examples and things that he brought together, I think at its highest level, is still a frame that can work today. That's many, many years ago, but it's always one that I go back to.  What are some of your favorite resources or tools that really help you in your work?  I get a lot of daily digests and updates from Trellis, I get all the digests from WBCSD, WEF. I try to consume as much as I can in those formats because you do have to have a job to do, but I also like to keep a pulse on what's going on. I find that having that stuff delivered to you on a daily basis allows me to kind of keep the pulse of what's going on, and I enjoy reading them.  Where can our listeners go to learn more about you and the work being done at Novelis?  I would love for people to check out our 2024 sustainability report. We launched it several months ago, but it really tries to tell all the good stories and the proof points of what we're trying to accomplish here. Novelis.com is where you can find it.

In the inaugural episode of the relaunched The Responsibility of Investing podcast Paul Van Eynde, Chief Marketing & Strategy Officer at the PRI chats with José Pugas, Partner & Chief Sustainability Officer at Regia Capital about the upcoming COP30 in Belem, Brazil in November 2025 to explore the critical intersection of finance and environmental responsibility . José shares the pivotal role of nature in investment strategies and offers invaluable insights into Regia Capital's establishment as a joint venture between Brazilian giants JGP Asset Management and Banco do Brasil Asset Management, highlighting their pioneering role in green finance within Brazil's ecological transition framework.With a focus on Brazil, explore the challenges and opportunities associated with nature-based solutions. José highlights the importance of collaborating with experts outside the financial sector and emphasizes the potential for global investors to support emerging markets in their transition to low-carbon economies. This underscores the need to move beyond traditional approaches and embrace a broader understanding of investment opportunities linked to nature and sustainability.Join us in São Paulo from November 4–6, 2025, for PRI in Person, our annual flagship global conference on responsible investment, strategically timed just before the COP30 in Belem. As a gathering of over 1,000 institutional investors, policymakers, corporates, and sustainable finance leaders, this event is a powerhouse of collaboration and innovation on critical responsible investment issues.Taking place in Brazil, the heart of immense biodiversity and green finance opportunities, PRI in Person will drive impactful connections to mobilise capital for emerging markets and tackle urgent climate and nature challenges. With COP30 as a pivotal moment for nations to enhance their climate commitments, the conference ensures strategic alignment for ambitious investments that align with a net-zero, sustainable future. DisclaimerThis podcast and material referenced herein is provided for information only. It is not intended to be investment, legal, tax or other advice, nor is it intended to be relied upon in making an investment or other decision. PRI Association is not responsible for any decision made or action taken based on information on this podcast. Listeners retain sole discretion over whether and how to use the information contained herein. PRI Association is not responsible for and does not endorse third parties featured on in this podcast or any third party comments, content or other resources that may be included or referenced herein. Unless otherwise stated, podcast content does not necessarily represent the views of signatories to the Principles for Responsible Investment. All information is provided “as-is” with no guarantee of completeness, accuracy or timeliness, or of the results obtained from the use of this information, and without warranty of any kind, expressed or implied. PRI Association is committed to compliance with all applicable laws. Copyright © PRI Association 2025. All rights reserved. This content may not be reproduced, or used for any other purpose, without the prior written consent of PRI Association.

In the latest episode of Climate Rising from Harvard Business School, Karen Pflug, Chief Sustainability Officer of Ingka Group (IKEA), shares how IKEA is embedding circularity throughout its business model.  She discusses how IKEA is redesigning iconic products like the Billy bookcase to make them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, and how investments like RetourMatras are developing circular solutions for end-of-life mattresses. Karen also describes how policy, design, and customer nudges can accelerate circularity at global scale—and offers advice for those seeking careers in circular economy innovation. 

Text us here! Hershall, we are glad to be back with flying colors (an old adage-big word for old saying) and they guys were hitting on all cylinders (another adage) today. Well, that is all but our beloved Deacon, Dustin Wakley. As you know he has made some personal changes over the last almost 5 years that we have been recording these episodes (in a more shall we type, unsettling direction). He was the one that came out hard against animal rights when it pertains to housing and such and then took an about face (military adage) when a precious pet found herself in the clutches of his pool cover. Today he made another big change. He let us know during a recently made popular segment that he is setting out to save the Earth... Songleader Brad gave him the title of CSO (a title known as Chief Sustainability Officer) here on the show. I think you will be aghast (big word for shocked beyond belief at the way he chose to save our great planet, but it is undeniable that he is doing just that! Other things that happened today was Brooks had a real struggle reading agin so there's that. I can't recall every thing else but really why should I have to? this is only supposed to be a brief description of the show so you will go listen to it yourself. I am really overworking myself here but I do what I can for you, Hersh. In the end we talked about the false premise that the prosperity gospel puts forward that we should give to God to get something in return. That was how the show ended... Enjoy! Support the showConnect with us at https://www.podnme.org/https://youtube.com/@devinbirdsongEmail devin@podnme.orgFollow us on Instagram @podn_mePersonalities on Pod'N MePastor: Devin BirdsongDeacon: Dustin WakleySongleader: Brad CottrellHershall: Jud IngramNews Anchor, Dink Burbank: Josh SmithGen Z Boy: Brooks Birdsong

In a previous Climate One episode, we discussed the good, the bad, and the ugly impacts of artificial intelligence. But AI isn't going away. Humans rarely give up a nifty new tool unless something better comes along. AI's share of energy consumption is enormous, and the Department of Energy estimates that data center energy demands will double or even triple in just the next three years. Demand on fresh water is at least as big and isn't talked about nearly enough. So, what can we do to reduce AI's impact?  Plenty of researchers have ideas — from site selection to energy efficiency to using zero-carbon sources of energy. But what will incentivize the AI corporations to take any of those actions? This episode is supported by Climate One Steward Noel Perry and Next 10. Episode Guests: KeShaun Pearson, Executive Director, Memphis Community Against Pollution Kate Brandt, Chief Sustainability Officer, Google Irina Raicu, Director of the Internet Ethics Program at the Markkula Center for Applied Ethics, Santa Clara University Climate One is once again hosting a series of live conversations as part of SF Climate Week 2025! Tickets for all four of our events, featuring leaders such as Jenny Odell, San José Mayor Matt Mahan, Rep. Jared Huffman, Abby Reyes, Margaret Gordon and two of this year's Goldman Prize winners are on sale now through the official SF Climate Week event calendar. Support Climate One by going ad-free! By subscribing to Climate One on Patreon, you'll receive exclusive access to all future episodes free of ads, opportunities to connect with fellow Climate One listeners, and access to the Climate One Discord. Sign up today. For show notes and related links, visit our website. Ad sales by Multitude. Contact them for ad inquiries at multitude.productions/ads Learn more about your ad choices. Visit megaphone.fm/adchoices