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The Dental Marketer
439: Dr. Megan Morrison | Market Ridge Dental

The Dental Marketer

Play Episode Listen Later Feb 23, 2023


This Episode is Sponsored By:CARESTACK | Cloud-Based Dental SoftwareClick the link below and get 1 MONTH FOR FREE + 10% OFF your Annual Subscription + 50% OFF Your Set-up Fee!Check out CARESTACK now: https://lp.carestack.org/thedentalmarketer‍‍Guest: Megan MorrisonPractice Name: Market Ridge DentalCheck out Megan's Media:‍Instagram: @marketridgedentalFacebook‍Other Mentions and Links:Wells FargoMedTechPractice Real EstateHEB - GroceryInvisalignAnnoSimsDentalPostIndeedNetflixIdeal Practices‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍‍My Key Takeaways:Great team culture is key. Patients can tell if there is tension between members!Sometimes growing slow and steady is the right path if it means good work life balance.Minimizing waiting time in the lobby and greeting patients with a smile goes a long way.Sometimes you're more of a therapist than a dentist. Help patients feel more comfortable by overcoming their dental fears.You will never feel 100% ready. Sometimes you just have to take the leap!‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: Megan, how's it going? Megan: It's going great. Thanks for having me today. Excited to be talking to you. No, thank Michael: you for, did you just get off were you just finished right now with your last patient or it's been a Megan: while or, I did.I finished up about five and rushed home and did something with my hair and here we are. Was Michael: it a busy day today, ? Megan: It was a busy day, which is a good thing as a startup. So yes, thankfully it was busy. Michael: how long have you been open for it with your startup? Megan: Yep. We have been open for a year and a half, so we opened in May of 2021, Michael: man.Okay, so rewind a little bit. Yeah. Tell us a little bit about your past, your present, and how'd you get to where you are today? Megan: Yep. So I did dental school in Dallas. So I graduated in 2017. I practiced once, I graduated in Dallas as an associate for, a couple years, two or three years. And then my parents had moved to San Antonio.So that, that had always been the long-term goal was actually for my mom during my practice. So once they were in San Antonio, we knew that's where we had to be. So me and my husband moved. where I associated here for about a year and a half, and then Covid hit. So I decided when we were all off during that six weeks, what better time than now to start planning and, and getting the startup going.So that's what I did. I, I spent that six weeks planning and thinking about what kind of practice I wanted to have, what I want him to do. And a year later Michael: we were open. Okay. So you, yeah. We'll rewind a little bit more. Okay. You said you wanted to move into, San Antonio, cuz that's where your parents, Yeah, Megan: so my parents, they had moved here four or five years before I did. So I'm from Amarillo, so they were in Amarillo. My dad has a cousin that lives here in San Antonio and they do all their hunting and fishing and all their guy stuff together. So, they moved down here so that they could do all that stuff together.But my mom, she had started working in dental offices about the time that I started dental school, so that was always the plan for her to run my practice. Mm-hmm. . So I had to get where they. Michael: she like a, a ma, like a consultant or something, or? No, she's just, Megan: no, so she just, she's my front office.So she runs, she's my front desk, everything. She does all my insurance. She answers the calls. She's my reception, my office manager, my bookkeeper, she does everything. CPA also. But, she, she runs my office. So she started working, doing the same thing in other offices about the same time I started dental.Michael: Wow, that's really cool. Yeah. Okay. That's nice. It's, I thought you were from like, because you said you're in San Antonio, you've only been there for three years. I thought you weren't from Texas, so you should know where and everything is at cause. Okay, Megan: so South Texas is a whole other country, man.It's up in the Panhandle's, a whole other country by itself, so it's That's true. I'm Michael: still learning, but yeah. Yeah, that's true. That's true. Okay, so then San Antonio, Dallas area. Yeah. You didn't wanna open your practice in Dallas? Megan: No, I didn't. I enjoy living there. I think Dallas is a really fun place to be.But it is super saturated. I mean, I wouldn't say here is too much better. But the most important thing to me was to be being your family. So that was definitely, that outweighed being in Dallas where I, I probably like Dallas a little bit better than I like San Antonio. But being near my family and having my mom to lean on and help me run the practice was a lot more important.Michael: Okay. What did you learn in your associateship while you were only an associate for like one year, right? You said? Megan: No, so I graduated in 2017, so Oh, okay. I've been outta school for five or six years now, so, I associated up until the last year and a half. But I assume your question was what did I learn in my associate positions?Is that what your question was? How many Michael: associate positions did you. Megan: Let's see. I had two in Dallas, one that only lasted a year, and then one I stayed in up until I moved, and then one here in San Antonio. So three altogether, the one that only Michael: lasted a year. Megan: Why? Yeah. So that one it was, Private practice ish.So he had three different practices. he run it more like a dsso. And I think any, any associate who's been in that position kind of knows how that goes. But I, I think for me, in that particular office, kind of what made me wanna leave it was it was a newer office and it was just really, really slow.So I didn't feel like there was opportunity for growth there for me. I was sitting there seeing maybe one patient a day. It was really boring. And I just didn't have the opportunity to practice my skills and have that growth. And so I, I found something, something. . Michael: Okay. And so in your associateships, what systems Yeah.Or things did you learn that you're like, I'm gonna take this into my practice. And then what stuff did you, I guess, learn where you're like, I never, ever wanna do this with my team or my Megan: practice? Yeah, yeah. So my second job, was in Lewisville. That practice was awesome. I really love the doctor that I worked for.I think she had a really great team culture. And that was one of the things that I definitely took away and wanted to have in my office, was a really great culture within the staff. Patients know if there's tension or if it's, if it's a weird vibe when you come in, the staff don't like each other.There's, all those. Negative things and negative energy. So that was really important and a really positive that I took away from her practice was really good team culture. I think my last associate job here in San Antonio, I learned the importance of what, how important leadership is and good leadership is, in that practice.I, I. many chiefs, you know, I think there was too many bosses and, and too many different opinions. And, um, when that happens, it's hard to have a clear focus and direction. And everybody up underneath feels that, and I think. A really good one. Solid direction and focus the way we're pushing and the way we're moving.I kind of learned how important that was, and just treating patients well. I will say I think my last two associate jobs, I didn't have the really bad horror stories that a lot of associate dentists do. I think my first one was probably my worst one. Uh, but my last two, I really don't have a ton of complaints.I think I was really, really fortunate. . But I learned probably more good things than bad things. But I think you can always take things, situations, and, and improve upon them. So that's always my goal. Michael: Gotcha. Okay. Gimme an example of that, leadership style, right? There's too many chiefs. Yeah. So. . Megan: This is super specific and I dunno what I wanna call them out, but I guess I be as specific as I can be.Mm-hmm. , um, and that, that particular practice, they had five different owners. So even for me as the associate there, I can think of a couple different times where one owner would call me, Hey, we need to do things this way. and then not an hour later a different owner would be like, Hey, no, that's not right.We need to do it this way. So I never felt like I had clear direction of, okay, how do you wanna be doing things? Do we want to set up the schedule in this way or do we wanna do it this way? And so that was for me, I just wanted to be able to call the shots and, okay, this is how we're gonna. And not be felt like I was being pulled in opposite directions or trying to please two different or five different mm-hmm.you know, Owners and who were kind of pulling in all different directions, because they really didn't get along and have, have a unified vision for things. So that made it tough. Michael: Yeah. Yeah. Those owners aren't getting along. Then it's gonna be like, yeah, Megan, why didn't you do it my way? Or Why didn't you, I told you at this.You know what I mean? Yeah. So, yeah, and you're the scapegoat. It's easy to blame. That doesn't go bad. Right. So then Yeah. In, in your. . What is good leadership? Megan: For me, good le leadership, I think. Is having good integrity. I think it's having good clarity. And I think my particular style of leadership I think is a little bit different from people.Like for instance, I am always in my room turning over rooms, cleaning rooms, going in the back, running instruments. I am working beside my team. I don't feel like I'm hierarchical working above my team. Mm-hmm. , That's just my style. I feel like there's no time. I always answer the phones if, if, you know, if I'm there and nobody else is, is around, or if they're all busy and I, I wouldn't have time, then I'm gonna be the one that picks up the office phone.And patients are surprised by that. Like, oh, you're answering your phone. Like, yeah, I was the one that was available, so I'm answering the phone. But that's my particular style. I think I prefer to work beside my team and along with them rather than above them. But that's, that's me. That's my style. Michael: Yeah.Like, With them shoulder to shoulder kind of thing. Right, right. I like that. Yeah, exactly. Rewind a little bit, and you said you felt like one of them didn't have great team culture. So in your mind, what's what's really great team culture? Megan: Yeah, so in my office we are always. Cracking jokes and we're laughing and we're happy to be there.And we join and genuinely enjoy each other's company. Like there's not like, oh gosh, here comes Dave. We hate him, or whatever. It's, this silly team, gossip or the, I always call it like the hens and the hens nest. They're, you know, somebody who comes in, they're feather feathers, get ruffled.Like, I hate that stuff. It's just so silly to me. . So just that, that great team culture of everybody's gonna help out, including myself, whatever the task is that needs to be, get, get done, we're all gonna pitch in. The job is gonna get done. And we're gonna have fun while we're doing it. Michael: So it's kind of like nobody's above anybody.We just, yeah. All gotta work together. Has that ever occurred so far to you where there's like a team member in your team where they're like, you just didn't feel it, instinct or that intuition where you're just like, it doesn't, it's not gonna continue to go good. Megan: Yeah, it has, and that was probably one of my, third employee that I had.And it just, it wasn't a good team fit. And it was kind of one of those things where I'm like, I don't enjoy being here. I don't, you know, it's just, personalities clash. And, so yeah, we ended up having to part ways, which was really tough. And I'm sure everybody who owns a practice is gonna have to do that eventually. I hated doing it, but it had to be done to protect the culture. So, Michael: yeah. What was, uh, what was happening? Megan: It, it was really, it was a lot of things with particularly, um, I. , their assisting skills weren't quite up to par and patients were complaining about kind of how rough that particular assistant was.we had several complaints about him and then personality wise, I think he was just kind of driving a lot of my other employees, kind of Gracie, just, it was just personality clashes. Nothing that he was particularly doing wrong in that terms other than the assisting was quite not up to par. But yeah, that's kind of where that one was at.Michael: Yeah. Do you w do you ever feel. I could have let go of that person sooner. Megan: Yeah. I think we probably all feel like we probably could have let go of those people sooner, but I tend to be give people lots of chances, Michael: yeah, yeah, definitely. I guess looking back now from that experience, what would you do differently?Like telling yourself now, like Megan, the same thing's happening right now, nip it in the bud, or what, what would you. Megan: Yeah, I think that's right. I mean, I think we all have that gut instinct of this is just not gonna work in the long term. And listening to that instinct and, and acting on it sooner rather than later because I think being miserable in your own practice or feeling like that you're not comfortable in your own practice or that you have to.I don't know that you're just not liking being anymore. That's just miserable. So acting on those gut instincts and feelings sooner rather than later because it's gonna have to happen and might as well just get it over with and move on. Michael: Mm-hmm. . Yeah. Okay. And then rewind a lot. Have you always wanted to own Sure.Uh, dental practice or this was just something where you're like, I can't find something that I want. So, yeah, Megan: so I think before I started dental school, that was my goal is to own a practice. . I had a lot of life events happen during dental school. I had big major surgery. I was married and divorced, and there's a lot of life that happened in dental school for me.So by the time I was done just on top of the. Hectic schedule, how hard dental school is on top of that. I was just tired by the end of dental school. So I just wanted to get out and work and make some money and have a more work life balance for a while so I didn't hop right into ownership, which I don't think many do right outta dental school,But I took that five or six years and worked and then kind of refocused and, and started back on on my. , did you Michael: ever pause during dental school or no? Megan: No, I didn't. Michael: I didn't. That's a lot. That's a could. Could I ask Megan, like, what was the Megan: surgery? Yeah, so I have Crohn's disease, so I had, I got really, really sick during my very first year of dental school, so I dropped to about 108 pounds.I was just very, very thin. and I had a partial small battery section. I think it was actually the week of finals during my first semester. So the dental school was great. They were really accommodating and let me reschedule all those finals to do them like the week before I came back for the second semester.But I think anybody who's gone through the first semester of dental school would probably agree. It's just, it was so hard and so tough that there was no way I was gonna repeat it. And I was like, we're gonna push forward. We're gonna keep going. Cause there was no chance I was gonna wanna do that again.Michael: And in that time, is that when you were also going through like the divorce and everything or, Megan: so I was, nope. So that was after, so I was married after that, so mm-hmm. , after my first year I got married and then I was divorced, I guess halfway through my third year. So I was married for about a year and a half.So yeah, it was a lot of life. Michael: So you got married and divorced in that? Megan: During dental school, . Yeah. So I was married after my first year in, divorced during my third year. So yeah, that is a lot Michael: of life. That is a, it Megan: is a lot of life. . Michael: how does that, I mean, how does that make you feel? But like, why do you think all this was happening?Megan: Uh, gosh, I mean, Oh, why, why did I get divorced? Why Michael: happen? Like, do you feel like, because I feel like with, with, you know, like stress flaring up and everything like that, maybe Yeah. Put a pause on dental school or put a po, you know what I mean? You're like, I need a, I need to focus on my health kind of thing.Cuz that was a big surgery. Yeah. Megan: yeah, I see where you're going. I think it was very life changing for me. All of that happened happening between the surgery and marriage and divorce. For me to kind of slow down a little bit and to not let all the pressure of everything get to me quite so much.I think that's obviously a lot of stress in dental school for everybody. And then on top of all those other things, it was a lot, a lot of stress for me. . So I think for me it was a really big lesson of, hey, enjoy the small moments. Take back, take a step back. Don't let life get quite so heavy all the time.And just kind of enjoy it as you go. I think life is, life is short and you better enjoy it while you're here. So I really took a lot of lessons away from that to not quite get so, so bogged down with everything. Michael: Yeah. Yeah. That's good. Those are good lessons. Okay. And then now you're in your practice, right? Officially. . So yeah. Can we dive into the business part a little bit more? Yeah, let's do it. Okay. Awesome. So then your loan, did you go with a specific bank or how did that go? Yep, I went with Wells Fargo. Okay. Why'd you go with them? Megan: So I. Looked at Wells Fargo and Bank of America, and at the time it was still pretty early Covid and Bank of America, I think was putting a pause on loans for a little while for general startups.So really I only had really one option that I was looking into since Bank of America was pausing, uh, was Wells Fargo. But I was looking into those two specifically because they have, they do a lot of dental startup loans, and they have really good terms. For those loans. So they have a kind of a sliding scale of how you're paying that out.So within the first year, your payments are smaller and they gradually get larger so that you're not really taking from your cash flow. Right on. So that's kind of why I was looking at those two options. Michael: Okay. How much was the Megan: loan for 500,000? Oh Michael: man. And then the interest. Megan: Interest on that, I wanna say it was in the high twos, like 2 7, 2 8, somewhere.That's pretty Michael: good. And then, so then in total, how much was your buildout? Megan: I wanna say that was around the 200,000 mark. It may have been a little bit less, but I did have, I think, 90,000 in tenant improvement allowance, so that helped a lot too.Michael: Yeah, that's really, really good. How did the build out process go? Was it smooth or was there major delays? Megan: Yeah, I got super lucky. I think. I know in a lot of places there was a lot of delays and things were way behind, but in here in Texas, it ran exactly on time. I had zero delays. I think there was zero hiccups.I was really fortunate. Michael: Nice. Who was your Uh, yeah, I guess contractor construction. Megan: I worked with MedTech, so I know they have offices and do a lot of medical buildouts. I don't know if they're just local to Texas, but I know they have multiple locations here in Texas, but that's who I went with. Michael: Okay, and then how'd you find your location?Megan: Yeah, so I did have real estate guys, so Practice real estate is who I worked with here in San Antonio, and they spotted, I wanna say it was maybe between six or eight locations that they kind of took me to. And we ran numbers and, and funny enough though, the location I ended up choosing my husband and I had kind of just driven around just.Daydreaming and looking at spots. And that's one of the ones that we found. We like, oh, I really like this spot. And that's the first one that we went to and the real estate guys were taking me around. And that's where I fell in love with. And that's what stuck, Michael: that's where you, is it in a location where, paint us a picture?Like is it in the shopping strip or? Megan: Sure. So there's a big shopping strip that's very close proximity, but there's like a big heb, so I don't know. That's a big grocery store that's here. I don't know where you, where are you at? . I'm in Michael: LA but I know h e b. Okay. Megan: Yeah. Yeah. So there's a big, yeah, there's a big h e b, uh, with a big shopping strip with a, and then I, right behind there is little individual professional buildings.So I'm on the street that's like right behind there. I can see the h e b like curbside pickup right from my office, but kind of right behind there in little professional, individual, professional buildings. Cool. Michael: Do you ever get a lot of h e B employees going? Megan: Yeah, we've had some, a lot of people that are like, I was picking up my groceries and saw you guys over there.But we've had some h e b employees, not a ton yet. But some. Michael: Okay. Nice, nice, nice. I like that. Yeah. So then type of practice that you have right now, is it like all p p o or are you planning to go feed for a service or general specializing in something or how does it look? . Megan: Yeah, so it's a general bread and butter dentistry.I do a little bit of Invisalign, a little bit of aesthetic cosmetic kinda type stuff, but, uh, overall it's, it's just bread and butter dentistry family, you see everybody. We are PPO o I'm only in network with about four plans. But we take all p p o plans and I, I pretty much run the PPOs as if we were in network.Now I'm sure that's getting in a whole bunny trail about insurance, but. , we do it a little bit differently. So like for our hygiene visits, I pretty much write off the difference, even if we're out of network. Except if their plan pays like $20 for cleaning and then I charge a small bid, but I write off a ton.So kinda trying to find that balance between being in network with insurances and not, and being fair to patients. So, we're kind of finding that that happy middle ground there. Michael: Do you let the patients know that, like, oh, we're just writing this offer. How do you let them. That we're Megan: writing off. Yeah.my mom texts them . Yeah. Okay, cool. We got your eob. Where, you know, that says you have this much Dr. Morrison's writing off, you don't have a balance. So Michael: they know Nice. And they're pretty happy with that. And they're like, yeah, okay, cool. Yeah, yeah, exactly. Okay, I like that. And then we know your mom's one.So how many employees do you have in your. . Megan: Yeah, so we're still really small. So my mom is my front desk office manager, insurance person. She does all the front desk stuff. I have a hygienist, a full-time hygienist, and I have one assistant and me. Michael: How is it like working with your Megan: mom? It's awesome, but I also really get along with my mom.I think you can't do it unless you really get along with that person. But we've, we've always been really close, like. . Yeah, we've always been super close. So, there was a small part of me that was worried about working with my mom and not knowing how that would be. I think you don't know how it's gonna be until you start doing it, but for us it's been amazing.And I know there's somebody up front that's doing all of the, bookkeeping that I trust. And it's, it's been really great and I feel really fortunate that we get to spend these adult years together. I think that's really cool. Michael: Yeah. Do you ever, has it ever happened, Megan, where it's one time where you're.Now, mom, this is how I want it. Yeah, this is, and then she's like, no, Megan, trust me. I know how it's gonna work. And you're like, Ooh, you don't get it. Has that ever happened? Megan: The first part, not the second part. So she is, , one of the humblest people you ever meet. Mm-hmm. . So I, there are plenty of times where I tell her, Hey, that's not right.Or, Hey, let's do it this way. And her response is always, okay, great. Let's try it that way. She's, I, I can't say enough good things about her. She's amazing person, but she's so humble and she doesn't push back. And in that realm, she knows I'm, my say goes . Yeah. And, and of course she'll have opinions about things and I listen to those opinions.But at the end of the day, she lets me do it the way I wanna do. . Michael: Yeah. This level of respect her, that's nice. You know what I mean? Yeah, Megan: for sure. There definitely is both, both ways. . Michael: Yeah. Has there ever been a situation where you're like, no, mom, I wanna like this, and then, oops, the way you wanted it was wrong?Megan: I think, yeah, she's definitely pushed back on certain things and I would actually say marketing was probably one of those themes. We worked with a marketing company at the beginning that. I don't know how to say this nicely. they definitely brought patients in. Mm-hmm. And that's really what we needed as a startup.And so that was really awesome that we gave her, getting patients through the door. The way they were doing that was definitely not what I would call ideal or the way that I would want to do it. And she hated their marketing. She hated what they were doing and she let me know about it. And I think probably in long term she was right about that.Michael: What was, uh, let me ask you this. What were they doing? No. Megan: I feel like I'm gonna say this and you're gonna know exactly what I'm talking about, but I'll say it. So Facebook ads is their main, main way that they bring in patients.That's their, their niche. Which I, I knew that from the beginning and they told me from the beginning, you know, we know it works. We are gonna write the ads the way we wanna write the ads, and we kind of just have to be okay with that. So, I had heard how successful they were about getting a patients in, and I know that's a really big stressor for a brand new startup.How the heck are we gonna get patients through the door? We have bills to pay from day one and we gotta get those bills paid. So I, I kind of took the, took the leap there and, and signed up with them, knowing that it may not have been exactly how I wanted to do the ads or how I wanted to do the marketing.So that being said their specific thing or their little niche is Facebook ads. So that's pretty much all that they do for marketing, advertising. But the way they word ads is somewhat. , Dr. Morrison is looking for 50 patients in the San Antonio area to help with their crown needs or for their denture needs.And what it's really advertising is for patients that don't have, like insurance. It's advertising our membership plan, which does give them discounts. But it's worded in such a way that patients think we're giving away free dentistry. So that's what's peaking people's interest. it definitely felt a little bait and switchy. It felt that way to me, and I think it felt that way to send patients who were calling in, being like, Hey, did I win, did I win the free dentistry? And that's not what it was advertising, and it didn't say that anywhere, but I could, I could understand why patients thought that way.So it was definitely attracting a certain group, but yeah. Which to me, I, I, I definitely moved away from as quickly as I could too, because a, I didn't. , it didn't feel true to who I wanted to be, who I wanted my practice to be. And I also felt like it was bringing up patients who genuinely had a really, really big need for dentistry.And I'm just, as a startup, not in a position to provide free dentistry, unfortunately. I wish I could do that all day, and I, I have the heart to do that. I wish I could, but again, there's overhead to overhead to cover. Michael: Yeah. Okay. And then your mom was the one who's like, Hey, let's, let's drop. But you were the one who was like, well, let's give it an extra week.Or, or how, how did Megan: that go? Yeah. I mean, so when you look at the number, I mean, we were really, really diligent about tracking who was coming in from what source. So if you pull up the numbers, they're bringing in people and they're, honestly, we're covering our bills. So it was kind of one of those things, it was kind of hard to pivot away from until we got a little bit more stable and got things up under our feet.Hard to pivot away from that. But I, I did Michael: when we could. Gotcha. If people reached out to you, probably would you let them know who it was or, yeah. Okay. So guys, if you guys wanna reach out to me, Megan: then, and, and I'll say too though, to their defense, I think they're, I really actually did enjoy working with them, and I think they're really good people and they are good at bringing people in the door right away.But I do think that you should know what you're getting into when you were getting into that. Mm-hmm. . Michael: Mm-hmm. . So then how long did it take for you to get. . Megan: Yeah. So, I mean, with their help, we were covering bills even two or three months into it. So we were covering bills pretty quickly. Now as we grew, overhead grew, so even now I'm still at the point of barely profitable.Even a year and a half into it. . And I will say too, I think part of that falls on me in the sense of, I think could I spend more time getting out and doing ground level marketing? I probably could. But again, kind going, going back to that finding balance in life and not getting so stressed out and focused.And that's, that's where I'm at in life. And I'm not gonna spend 24 hours a. on, on my business. I'm just not going to, so I'm, I'm okay with a little bit of a slower growth, which is kind of where we're at now, and it's a slow, steady, healthy growth. But am I, am I taking home the amount that I was making as an associate?No, not even close. But I'm, I'm okay with that because I have a good balance in life and I get to spend time with my husband and our three dogs at the end of the day, and we get to be nerds in video game together. And, that's where Michael: we. Oh. So if you don't mind me asking, what's the breakeven point, number wise, like you, in order to get here?We're, we're good? Megan: Yeah. Right now we're at about 40,000 a month. Okay. Michael: And so that's where you're at right now? Like this is our break. You're a little bit above that. You, you said? Megan: Our breakeven point is about 40,000 a month, so we're collecting maybe 41, 40 2000, like barely above it. Michael: Okay, gotcha. Yeah. And.That's, but you're doing the slow growth. Well, I think you're just growing great. I don't even think it's like slow growth, but you're growing great due to balance, right. At the same time. Yeah. Because what you've learned in the past. Yeah. How do you turn it off then Megan? cuz you're a business owner, right?So it's not like, yeah. Going home and turning it off and then that's it. It's Friday, turning it off. That's it. Do you, yeah. Ever turn it off? . . Megan: I, I think I'm fairly good at it. I think my phone is always by me, and if my patients text me or message me, I am responding to them. So that part I don't turn off.I think, I think that's part of the, the beauty of my practice is that if, you know, if a patient is having an issue, I'm gonna respond to them. I'm not making them wait until the following workday or whatever. I'm, I'm gonna respond to them. Now if it's a scheduling issue, yeah, whatever, I'll, I'll respond to them on Monday.But if they're having a, a. Tooth issue or something going on, I'm responding. So that part I don't turn off. But the rest of it, I think I'm fairly decent about turning off. I think it's always somewhere lurking in the back of your head there. I don't think it's always, I don't think it's probably ever possible for most people to completely turn it off.. But yeah, like I said, me and my husband, we are, we're big old nerds. We'll come home and play our video games and kind of tune everything else out and, yeah. So I think it's important to enjoy your life and, or it is for me, so Yeah, that's, I do the best that I can. Michael: Are you both playing games like in the same room, or does somebody go like in another room and you're like, Megan: Hey, no, we have, yeah, I could, I could show you my setup right now, actually, we're at it, but we just built out my office.I have my computer and he has his computer right next to me and we game. Michael: Like you, have you built out a gaming office? Yeah, we did , , Mayhan. So you guys are like real what games? Megan: we just started a new one. We, we played PC games, so we started ano, I dunno how to describe that one. It's a sort of a city building planning kind of sims esque, but you're not managing the people, you're managing the town.It's like the 18 hundreds you're building this, the, the houses and the, I dunno, it's fun. But yeah, we play different computer. Okay. Oh, Michael: I thought you had played the same one. Okay. No, nice. That's nice. Megan: Okay, so yeah, yeah, no, we play the same one together, but I just mean different ones at different times. But this week, yes, we played together.So we'll play like online co-op. Michael: Ah, okay. Gotcha, gotcha. Okay. So then, right now, Ryan, a little bit back. You found your employees right? You have, how'd you find those employees? . Megan: Yeah, so I think my two that I always go to is gonna be Dental Post, which I know is not everywhere. But in Texas it's pretty successful.So Dental Post. And then Indeed, indeed is the other one that I've used. But I do think that I probably had more luck with dental posts than indeed, but I have found people through Michael: both. And right now, the team you have, I mean obviously your mom, right? But like besides her, the team you have, would you say.they're building blocks. Like they're, they're fantastic. I'm gonna build, they're my foundation. I'm gonna build on top of them kind of thing. Yeah, Megan: absolutely. Yeah. I think I have a rockstar team right now. My assistant has been with me since opening, and he has been in dentistry for like 15 or 16 years now.So he has been doing this for a really long time. He is really good at what he does. Yeah, he's, he's awesome. And then my hygienist is fabulous. Uh, she's an awesome team player. She's super fast, but really good at what she does. She's really good at communicating with patients. she'll jump in and, you know, if my other assistant's busy and she's gotten up and a new she'll hop in and assist me, like, we're all just really good team players, which is super important to me.Michael: Nice. And how many days are you Megan: open? So I just changed my schedule up this year, which I'm also super excited about to an alternated four week schedule. Hmm. So we'll work like Monday through Thursday one week, and then Tuesday through Friday the next week. So every other weekend we have a four day weekend, which is this weekend.So, yeah. Michael: So then well, what do you do on a four day weekend? Megan: A whole lot of, nothing , it's the best. Or gaming. Gaming. I mean, that's nothing. So . this weekend I actually do have a trip to Austin, planned for a wedding shower.But yeah, usually nothing. Michael: No, that's nice. Uh, whenever you come back from these like four day weekends, do you ever feel like you're, man, oh snap, I'm missing out. Or not missing out, but like, oops, uh, there's, I forgot to do that and this, and this slip my mind and all these things, right? Or do you come back and you're like, Refresh your mic, like almost like a creativeness kind of come back.Megan: Yeah, so far the latter. Now we only started this in January, so it's still pretty new. But so far the latter. I feel like it has been really good, I think, for all of our mental health to have that little step away to kind of recharge batteries and not feel like we're just at the office constantly. So, so far it's been really positive.Maybe you can check back with me again later this year and see if I still feel that way. . But so far I'm really enjoying Michael: it's. Check back. You're like, we're on a five day, Megan: we're off for five days, sleep better one day a Michael: week, . One day a week. Oh my gosh. It's productive. So then right now, what system would you say is unique in your practice that you're really proud of?Whether it's like the handoffs, new patient experiences, marketing, anything like that. What Megan: systems would you say. . Yeah, I think I, I really do like our new patient experience. So, when patients come in, whoever is seating them, whether that's my hygienist or my assistant or myself, that patient gets a tour of the office.When they're set down, not just new patients, but every patient we have. So I have TVs at the foot of the, the chair, and they're, I have like a little Canva that says, it's all blue and it says, welcome to Market Ridge Dental, and whatever their name is, welcome to our practice. Mm-hmm.So it has their name up there at the foot. So they feel like, Hey, we, we care that you're here because we do. . And then the other thing that I think is super cool that we do with all of our new patients is that we scan them. So we do a digital scan of all of our patients. I have an IRO scanner, so, before I lean my patient back, I'm going through, you know, I'm pulling up the top teeth and I'm, I'm going through tooth by tooth and showing them their teeth and then go through the bottom teeth and I show them all their teeth and we look at the bite, so that they can see their teeth before I even lean them back.cuz that's a super vulnerable position too. So I think that kind of, I'm, I'm sitting there chatting with them while I'm looking at their teeth. Hey, where are you from? What do you like to do? That kind of thing. Uh, just while I'm looking at the digital skin of their teeth. So I think it's kinda a, a good icebreaker and kind of a build trust moment before, before I even lean them back.Michael: Hmm. How long are your new patient appointments? Megan: Typically about an hour and a half. Okay. Michael: And so, yeah, more. , that's when they're you're doing everything. The new patient experience. Yeah. Right. Yeah. And then normally, how many new patients are you getting a month? Megan: So before I cut off my, my marketing company, we were doing about 40 to 50.I'd have to look at my numbers to see, since we cut off the marketing what, what they were. But I do think they were a little bit lower, maybe 30, 35 right now. But before we cut off the, the marketing team, we were getting about 50. Michael: Okay. So right now though, like 30. 30 to Megan: I think 30, 35 or so. Yeah. Okay. Michael: With the marketing company that you were getting, were there a lot of like, uh, what?Yeah. Like, you know what I mean? They got the free thing or they got, they came there for something specific, they're like, bye. And you never saw them again. Yeah, for sure. Oh, Megan: okay. Yeah, it was a lot of those, and I think. Yeah, exactly. So they were looking for the deal and they come, they get whatever deal they think and they're out the door, or they got in the door and realized it, it was not free and never saw ' 'em again.That happened a lot too. So, yeah, I think now kind of turning away from that, we're getting fewer patients, but patients that are gonna stick with us for the long haul, which is more what I would like to do. You know, I'd like to build relationships with these people and get to know them. And, so that's, that's more what I'm looking forward.Michael: So then right now, what are you currently doing for marketing and advertising? Megan: So right now I'm kinda an in between. So, my cousin actually does SEO for a living, so I'm kind of letting him take over that side of things. I'll probably be doing Google ads with him pretty soon too. I have not figured out the second part of that.So, I am actually meeting with a marketing company tomorrow, a local marketing company where I'm gonna kinda see. What, what plan they have laid out, what the, what the cost is gonna be on that, and kinda make some decisions from there. But I'm kind of in a little bit of an in between right Michael: now. Okay. I mean, you're, you're still getting 30 to, you know what I mean?Like how many ops do you have? Yeah, Megan: I have four that are, uh, equipped. I have six total, but four that are equipped right now. Michael: Okay. So you're, I mean, you're busy, you know what I mean? It's not like you're Yeah. In a lull. The whole week except for like two one day, you know, Megan: so it, it's, Chris schedule's almost full.So, I mean, we still have, I still have plenty of room to work patients in and see patients as they call. Like I can still work in a new patient within the same week. But no, we're, we're, we're still pretty busy. So it, it's good. . Michael: Okay. What would you say, Megan, is the unique thing about your practice that has your community talking about you?Like if, if I were to say like, Hey, I just came from my dental office, right? Or my, my dentist, it's Megan. And they're like, oh, cool. What I, what do you want me to be saying to my friend about you? Megan: Yeah. So I think, I think the biggest thing is how we treat people, right? So we're a super small office. You know, when you walk in, my mom is right there, greeting.one of the nicest people ever. She's super sweet to everybody or when they call on the phone, right? And then how easy we are to get ahold of, you know, when they, well back up a little bit too. My, my office, my waiting area in my office is super tiny. There's like four chairs in there, so people are not waiting, when they come in mm-hmm.they're getting right back and there we see them. We know we respect people's time. We're running on time. People are not waiting for hours at a time. And how easy we are to get ahold of, like I mentioned before, you know, if my patient is gonna call me or text me with something going on on a Saturday, I'm getting back with them.Which is is not very common anymore, I think. But yeah, I think, but the biggest thing to me is how we treat people. I mean, we're, we're kind to them. We're not judging them. We're giving them options, letting them decide. It's a no pressure environment. We're just kind to people. Michael: Yeah. I like that. Being kind.I like that too about that, the waiting room. I mean the, the room where it's like, I guess like the lounge area or whatever you wanna call it, cuz you're not really waiting. Yeah. I remember so many times, like we were always talking. What kind of coffee should we provide them and everything. And I'm like, the last thing I wanna do before getting my teeth checked is have coffee, breathI don't, I'm not gonna get that. Right. Like that's when I floss the most and brush my teeth and most before I see my dentist. Yeah. So I wanna make sure that's perfect. So you wanna get in there quick kind of thing. Not like sit there and then drink your coffee and tea then, right. Donut or whatever. So I like that.Where real quick. Yeah. Okay. Throughout this process, I guess from the moment you were in dental, . So today, what's been some of your biggest struggles or pitfalls? My Megan: biggest struggles. I think I probably didn't realize how much of a therapist you have to be on a daily basis to your patients. Cuz there's a lot of people who are really afraid of, of going to the dentist.And helping them overcome those fears and making them feel comfortable and, helping them get through those procedures. I think I did not have a good grasp of, of that. So kind of learning how to be that person and helping people overcome those things. was, I mean, I think, I guess we all learned how to do it.Hopefully we'll all learn how to do it. But figuring that out, I think within running a practice, I think just learning how to juggle everything because it is a lot, just a lot of balls in the air at one time. And just learning, like I said before, learning to find that balance. Michael: that's true.Yeah. How do you, how do you help your patients overcome peers? . Megan: Yeah. So the biggest t

Financial Flossing
Ep 083: Dental Post: Win-Win for both Dentists and Hygienists

Financial Flossing

Play Episode Listen Later Feb 8, 2023 25:13


Tonya Lanthier is the founder and President of DentalPost, the dental industry's premier and largest online and mobile job board, connecting and educating more nearly 1 million job seekers with dental practices nationwide. A Registered Dental Hygienist, Tonya built DentalPost from a passion for improving lives and helping dental professionals build teams that excel through metric-based career matching tools, including personality tests and values, skills and work culture assessments. Listen to this information-packed Financial Flossing episode discussing DentalPost. https://podcasts.apple.com/us/podcast/financial-flossing/id1573619911 ✅What is DentalPost? ✅ Why Tonya decided to create DentalPost. ✅ Tonya's tips on finding a temporary or full-time job in the industry.  ✅ Testimonials from hygienists on why they like DentalPost.  ✅ Changes Tonya sees coming to the industry in the next few years. ✅ Tonya shares information on the importance of a stay interview.  Connect with Tonya: tonya@dentalpost.net 14049924530 Facebook: https://www.facebook.com/dentalpost/ Instagram: https://www.instagram.com/dentalpost.net/ LinkedIn: https://www.linkedin.com/company/dentalpost/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Dental Assistant Nation
Episode 259: What's going on in the dental assistant job market

Dental Assistant Nation

Play Episode Listen Later Oct 30, 2022 14:17


In this episode, Kyle Zak of DentalPost joins the show to talk about the company's recent job and salary survey that covers the entire dental industry, including what is going on with dental assistants. In this quick-paced interview, we talk about the hiring crisis and what lies ahead for dental assistants and dental practices.

Just DeW It
“Resilience In The Face Of Adversity,” Featuring Tonya Lanthier, RDH

Just DeW It

Play Episode Listen Later Jan 26, 2022 24:45


This episode was recorded live in March, 2020. In this episode, Anne Duffy is joined by Tonya Lanthier, RDH. Tonya is the CEO of DentalPost, an online job board where dental professionals can find a job that perfectly suits them. Tonya and Anne discuss finding strength and resilience in the face of 2020's global event, and how they're each moving forward in a way that works best for them. The two discuss emotional intelligence, and the importance of self reflection in order to better serve others. Tonya explains that she considers herself a lifelong learner, and how everyone has something to teach. Contact: dentalpost.net Twitter: @DentalPost Facebook: @DentalPost Instagram: @DentalPost.net Just DeW It Podcast is the official podcast of Dental Entrepreneur Women (DeW), founded by Anne Duffy, RDH. The mission of DeW is to inspire, highlight, empower, and connect all women in dentistry. To join the movement or to learn more, please visit dew.life. Together, we can DeW amazing things!

Dental Assistant Nation
Episode 216: Talking dental assistant salaries with DentalPost's Tonya Lanthier

Dental Assistant Nation

Play Episode Listen Later Dec 9, 2021 13:16


We travel to the Atlanta area to visit in person with Tonya Lanthier, RDH, the founder and CEO of DentalPost.net, the leading job site in the dental industry. DentalPost has just completed its annual salary survey and state of the dental industry report, so we get insight on what were the findings that matter to dental assistants.

AADOM Radio-THE Podcast For Dental Managers
Episode 83-Is Drama Killing Your Culture? How to go from the “Drama Triangle” to the “Empowerment Dynamic” w/Tonya Lanthier RDH-DentalPost

AADOM Radio-THE Podcast For Dental Managers

Play Episode Listen Later Sep 2, 2021 39:41


AADOM Radio & DentalPost Present:Tonya Lanthier, RDHLearning Objectives:Learn how to stop drama in its tracks to create a purpose-driven culture. When we are aware of what drives our behaviors, we can take better care of our team, our patients, and the people in our lives.Learn More About Tonya:Tonya Lanthier is founder and CEO of DentalPost, the dental industry's premier and largest online and mobile job board, connecting and educating more than 850,000 job seekers and 70,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya has gained acclaim industry-wide for her passion to improve lives and help dental professionals build teams that excel through metric-based career matching tools, including personality tests and values, skills and work culture assessments. Started in 2005 as a tool to help dental professionals connect and make smarter hires, DentalPost has made the Inc. 5000 list of fastest growing private companies three times, and the Inc. Female Founders 100 list in 2020.Tonya is a member of the American Dental Hygienists' Association, supporter of AACD's Give Back a Smile program and volunteer at several charitable organizations including Georgia Mission of Mercy and Ben Mansell Clinic. She is a board member of the Oral Cancer Cause and Dental Entrepreneur Women.Learn More About DentalPost:https://www.dentalpost.net/Learn More About AADOM:https://www.dentalmanagers.com/ 

Chew on This - A Dental Podcast
EP 18: What If A Monkey Can’t Do Your Job? 

Chew on This - A Dental Podcast

Play Episode Listen Later Apr 14, 2021 39:32


EP 18: What If A Monkey Can’t Do Your Job?  Working in a dental office is hard. New employees have to learn weird terminology, work with weird tools and handle weird patients. No wonder staffing is difficult. We talked about a report from Dentalpost.net that surveyed the industry about dentistry’s workplace. It has a ton of statistics for RDHs, assistants, dentists and administrative team members. Spoiler alert - we need more people to work in our offices. We need them soon.  In this episode we talk about which states had the best wages and how COVID affected the work-life balance of most employees. Dental offices are stuck in this weird limbo where salaries and job descriptions don’t seem to mesh. We’re not sure how to fix it but we give our best ideas on the topic.  We also talk about how nice the world would be if we could issue perio cards instead of vaccine cards. I’d dine in a no-perio zone - wouldn’t you?  Episode Highlights Our dads and sports commentary  Survey: COVID-19 compounds dental staffing challenges Front Office staff members bring income to the office: An Important Rant Vaccine Card Perio Card Quotes “There are dental and medical conditions that come along with certain ethnicities”  “There was so much bubbling below the surface before covid.” “Covid was the accelerator.”  “ROLL TIDE… into Sweden.”  “You have team issues because you hire the first person that shows up.”  “I was much better at getting people to give me their money, than getting them to open wide.” “I right now am in the choir saying PREACH.” “PPE prices don’t look like they are coming down.”  Resources from the show: Survey: COVID-19 compounds dental staffing challenges Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!  Click here for the Prepare Protect Prosper eBook   Links **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**   Connect with Kevin on his IG page and at IgniteDDS.com Connect with Teresa on her IG page and on Facebook

The Authentic Dentist
#23 › Making It Happen - Creating Value in Dentistry: Guest Interview with Tonya Lanthier from Dental Post

The Authentic Dentist

Play Episode Listen Later Sep 30, 2020 32:31


Right now more than ever, dental professionals have found themselves at a crossroad. Is this the time to keep moving forward and doing business-as-usual, or amidst this current pandemic, is the timing right for a career pivot? Join Allison and Shawn as they interview Tonya Lanthier, founder of DentalPost, and hear her remarkable journey from Hygienist to Founder of an employment staffing company with nationwide impact in Dentistry. Learn from Tonya as she shares about her early childhood and the events that shaped her to be the influencer that she is today. Also, tune in as she shares the mindset necessary to create value in Dentistry today! For more information about what Tonya does, visit https://www.dentalpost.net/.

AADOM Radio-THE Podcast For Dental Managers
Episode 61-AADOM Radio-Use "The Data" to Make a Better Hire-Tonya Lanthier, RDH-CEO & Founder of DentalPost

AADOM Radio-THE Podcast For Dental Managers

Play Episode Listen Later Jul 22, 2020 37:51


AADOM Radio & DentalPost Present:Tonya Lanthier, RDHPodcast Learning Objectives:How to use data to hire “right”, including:- How to write a better job posting- Tools to vet resumes and find a better match- Asking the right questions in the interview- Tools to assess candidates and give you a higher chance of hiring successMore About Tonya:Tonya Lanthier is founder and CEO of  DentalPost , the industry’s premier and largest online and mobile job board, connecting and educating more than 850,000 job seekers and 80,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya’s passion lies in improving lives and helping dental professionals build teams that excel.Tonya is a member of the American Dental Hygienists' Association,supporter of AACD's Give Back a Smile program and volunteer at severalcharitable organizations including Georgia Mission of Mercy and BenMansell Clinic. She is a board member of the Oral Cancer Cause andDental Entrepreneur Women.More About Dental Post:www.DentalPost.netMore About AADOM:www.DentalManagers.com 

The Dental Podcast Network's Channel Two
004 Your Dental Top 5 with Amanda Hill

The Dental Podcast Network's Channel Two

Play Episode Listen Later Jan 23, 2020 13:47


Today’s episode of “Your Dental Top 5” podcast with Amanda Hill looks at the top ways that you can be a little more assertive and stick up for yourself.   Episode Highlights:   Amanda’s top 5 ways to become more assertive DentalPost Brene Brown’s TED Talk on vulnerability   Quotes:   “Oftentimes we will allow our desire to please others to trump our desire to even consider what we want or stand up for what we deserve.” “Buckle up. Put on your big girl panties or tighten your jockstrap, and let’s dig in to how we can become a little more assertive and stick up for ourselves.” “Not believing in yourself, in your innate worthiness, can cause you to settle for less than you want or deserve.” “Shameless plug for DentalPost.” “Until you understand yourself, you can’t stick up for yourself.” “That way, hopefully, you won’t turn into a blubbery mess like me and cry to AT&T Wireless.” “All of a sudden, one day you go from doormat to opinionated, you could very well blindside your partner, or your friends or your co-workers as you unleash this new confidence.” “The entire situation could be taken care of by a quick conversation.” “I could choose to let that go, or I could choose to make a thing out of it.” Links: The Dental Podcast Network Channel One homepage:  http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/    The Dental Podcast Network Channel Two homepage: https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429   Amanda’s email:   amandahillrdh@gmail.com

DA Rockstars for Dental Assistants
DentalPost is where it’s at with Amanda Hill,RDH

DA Rockstars for Dental Assistants

Play Episode Listen Later Nov 15, 2019 36:07


This week we learn more about DentalPost the premier dental job board and community. Download the app and get started today. Learn more about them at https://www.dentalpost.net/. Thank you Zen Supplies for supporting the show and helping all of the DA’s get their supply costs under 4%! Find out how Zen Supplies can help you be a rockstar today at https://www.zensupplies.com/

amanda hill dentalpost zen supplies
Peak Performers | Tools, Strategies & Psychology to Get Things Done
From Dental Hygienist to CEO & Founder of DentalPost | Tonya Lanthier | Episode #640

Peak Performers | Tools, Strategies & Psychology to Get Things Done

Play Episode Listen Later Aug 12, 2019 35:17


Tonya Lanthier is founder and CEO of DentalPost, the dental industry’s premier and largest online and mobile job board, connecting and educating more than 750,000 job seekers and 60,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya has gained acclaim industry-wide for her passion to improve lives and help dental professionals build teams that excel through metric-based career matching tools, including personality tests and values, skills and work culture assessments. Founded in 2005 as a tool to help dental professionals connect and make smarter hires, DentalPost has made the Inc. 5000 list of fastest-growing private companies three times. A true “mavHERick” and uber-connector, the mom of teenage twin girls is an adventure-seeker in business and beyond. When she’s not busy connecting people, speaking at popular dental conferences or coaching students and job seekers, the Atlanta native can be found perfecting her Ultimate Frisbee game and jet-setting to exotic locales to hone her kite surfing skills. Tonya is a member of the American Dental Hygienists' Association (ADHA), Entrepreneurs' Organization (EO), a supporter of AACD's Give Back a Smile program and a volunteer at several charitable organizations including Georgia Mission of Mercy and Ben Mansell Clinic. She is a board member of the Oral Cancer Cause and Dental Entrepreneur Women.   Connect with Tonya: Facebook: @DentalPost Twitter: @DentalPost Instagram: dentalpost.net LinkedIn: https://www.linkedin.com/company/dentalpost/   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings Peak Accountability - http://www.thorconklin.com/accountability/ Thank you once again for listening Please follow us on: Facebook: Thor Conklin    Twitter: @ThorConklin Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies, and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life by mastering the science of execution and Peak Performance.  You will learn the necessary roadmap, strategies, tools, and psychology to win this game.

High Value Sales Show by Eversprint.com
The Job Board for Dental Professionals - Tonya Lanthier of DentalPost

High Value Sales Show by Eversprint.com

Play Episode Listen Later Feb 3, 2019 33:23


Tonya Lanthier, the Founder and CEO of DentalPost, grew her company's revenue from $2 million in 2014 to $4.2 million in 2017, a 106% increase, and to around $4.5 million in 2018. DentalPost is an online job board and career resource for dental professionalsIn this interview with Eversprint's Malcolm Lui, Tonya shares how she and her team accelerated their high value sales by: Hiring people smarter than her to build the platform and increase sales. Outsourcing their social media and paid ads campaigns. Adding more structure around her company's processes. See acast.com/privacy for privacy and opt-out information.

Wonder: A podcast by the Entrepreneurs’ Organization
Passion. Purpose. Profession. | Tonya Lanthier

Wonder: A podcast by the Entrepreneurs’ Organization

Play Episode Listen Later Jul 18, 2018 25:15


Today's episode features Tonya Lanthier, CEO and founder of DentalPost, the premier online and mobile dental job board and community, which connects dental professionals with careers. On this episode of Wonder, Tonya walks us through her path to a dentistry career that began after a bicycle accident when she was 8 years old. Tonya relates how she built DentalPost from her experience in the dental industry and how women entrepreneurs can thrive in their businesses while being successful in their personal life. Tune in now! Timestamped show notes 01:06 Kalika introduces today's guest, Tonya Lanthier. 01:27 Tonya shares her experience of being part of Entrepreneurs' Organization. 02:17 She recounts how she got started on her dentistry and entrepreneurial career at the age of 8 due to a biking accident. 05:20 DentalPost opened as she wanted more flexibility when she became a new mom. 07:13 Her mom was struggling with and it created a big impact in her life and helped cultivate her leadership skills by understanding why people do the things they do 10:09 Knowing her mom has Obsessive Compulsive Disorder (OCD) affected her family life growing up. 16:15 It is natural for women entrepreneurs to keep fixing and finding a solution and the same habit applies to the personal life. 18:07 Going through divorce was difficult but having a great support ecosystem enables her to raise her twins in the best possible environment. 19:33 Tonya talks about the importance of taking care of yourself. 20:27 To keep stress at bay, Tonya recommends exercising and eating right. Getting tested for food you might be allergic to is also something she suggests to do. 21:54 Women won't ask, and they won't step up and they won't believe in themselves. And that's something that has to be really worked on. 23:41 Kalika talks about what's coming up for Tonya.   Key takeaways When you use your head instead of your heart, sometimes you can pick the wrong decision. Women entrepreneurs tend to make use of the masculine energy a lot but it's okay to ask for help. If you never ask, you'll never know. You can do anything you wanted, but you cannot do everything.   Resources Entrepreneurs' Organization Dental Entrepreneur Woman

Fortune Management Practice Mastery Podcast
Growing a Quality Team with DentalPost.net and Tonya Lanthier

Fortune Management Practice Mastery Podcast

Play Episode Listen Later Aug 8, 2016 24:35


Our guest is Tonya Lanthier, RDH who started DentalPost.net. One of today’s biggest challenges in the dental field is finding great team members! Dentalpost.net is a wonderful resource for dental teams seeking new team members or someone looking for a new dental job! They use metrics and data to match employers and new team members. Tonya is a successful entrepreneur and is passionate about contributing back to the dental community.

rdh dentalpost
Business Rockstars
Jeffrey McIntosh Founder and CEO of Teabook

Business Rockstars

Play Episode Listen Later Jul 13, 2016 81:41


Jeffrey McIntosh - Founder & CEO of TeaBookStephanie McLean - Founder of Trendy TreatStanley Felderman - CoFounder of Felderman Keatinge & Associates Forbes Riley - CEO of SpinGymTonya Lanthier - Founder of DentalPost

Business Rockstars
Jeffrey McIntosh Founder and CEO of Teabook

Business Rockstars

Play Episode Listen Later Jul 13, 2016 81:41


Jeffrey McIntosh - Founder & CEO of TeaBookStephanie McLean - Founder of Trendy TreatStanley Felderman - CoFounder of Felderman Keatinge & Associates Forbes Riley - CEO of SpinGymTonya Lanthier - Founder of DentalPost