Podcast appearances and mentions of evan klein

"Understanding precisely why your users are happy or frustrated should inform the product roadmap and your continuous improvement efforts are likely to enhance your company's reputation." - Evan Klein In this product chat, Evan Klein, Founder and President of Satrix Solutions, shares insights on understanding customer behavior and its impact on business success. The conversation revolves around the importance of data-driven decision-making, focusing on key data points businesses should monitor. Evan also emphasizes the significance of staying attuned to customer sentiment and discusses the best practices for obtaining unbiased and unfiltered feedback from customers. In this presentation, Evan discusses: Benefits of a strong user experience The purpose and how to conduct a key driver analysis Why humans (not machines or AI) should be responsible for thematic analyses Risks of data quality and reliability Who should conduct customer interviews and other best practices Unlock Your Product Management Potential Dive into Pragmatic Institute's Foundations course to master market understanding and product building. Earn a PMC certification and access invaluable tools and resources.  Ideal for aspiring and seasoned product managers. Learn More

In 2017, Evan Klein sat down with CarStories to tell his story. He is an automotive photographer and is also a total hand-full. Turn the mic on and he just goes. He is a larger than life personality and he sat down with Kyle recently to talk about daily driving classic European cars, justifying the pain and expense of classics, being in love with cars and what it's like working as a top automotive photographer for print and online. They also talk about Evan's amazing annual Highway Earth car show and his work with Motor Trend, Motor Trend Classic, Octane, and of course the Petersen!

How to Leverage Customer Feedback to Enhance Every Stage of the Customer Journey Shep Hyken interviews Evan Klein, Founder and President of Satrix Solutions, a customer experience and employee engagement consulting firm. He talks about how businesses can encourage customer feedback and how to leverage that to improve the overall experience. Top Takeaways:   ·      The Net Promoter Score (NPS) is the question that lets your customer rate the likelihood of them recommending your business on a scale of 0 to 10. A rating of 9 or 10 is a promoter. Customers are more likely to recommend you after a great experience.   ·      A successful NPS program in your business ensures that all of your employees are aligned and understand their role in delivering an exceptional service experience.   ·      The frontline is important, but we need all employees to act based on the feedback of the customers. Every employee should leverage customer feedback to think about their role in enhancing the customer experience.   ·      Be open to really listening to the customer. NPS is a good way to start understanding your customer's experience with your brand. Adding open-ended questions like “What can make your experience even better?” can give you so much more context and rich feedback.   ·      Survey and ask for feedback from different audiences. Decision makers, influencers, subject matter experts, and users experience your brand in different ways. Tailor your surveys with each customer's experience in mind.   ·      Leverage your promoters. Use their feedback for marketing purposes, testimonials, and case studies. Find feedback patterns that will influence your product roadmap, service delivery model, support channels, and future investments.   ·      Plus, Shep and Evan discuss how to maximize customer participation in the age of survey fatigue. Tune in!  Quote:  "Be open for context and find patterns across all the feedback you receive from your customers. Probe and understand customer frustrations. Mobilize your promoters and leverage their feedback to operationalize creating excellent customer service."   About:   Evan Klein is the Founder and President of Satrix Solutions. He helps companies increase revenue growth by enhancing customer experience and improving employee engagement. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Sean sits down with Evan Klein, founder and president of Satrix Solutions (https://www.satrixsolutions.com/). They dive into why Evan started Satrix Solutions and why he was obsessed with customer experience (CX). They go deeper into his years experience facilitating customer expansion and retention. Evan gives some great insights his approach with culture, good data, and acting on feedback. His company's differentiator removes confirmation bias allowing companies capturing reliable data. His tone gives off a helpful, humble tone on creating great customer experiences. Evan gets deep on how was hard wired from birth on his obsession with great CX. He even gives insight on personal view and how he recharges to sustain his CX passion. More About Evan. https://www.linkedin.com/in/evanbklein/

Hey CX Nation,In this week's episode of The CXChronicles Podcast #197 we welcomed Evan Klein, Founder & President of Satrix Solutions based in Scottsdale, Arizona.For 25+ years, Evan Klein has been responsible for maximizing customer satisfaction, retention and profitability for businesses around the world. Evan is an enthusiastic champion for voice-of-customer driven change. As the Founder and President of Satrix Solutions, he counsels executives on the best ways to continually enhance the customer experience, create more loyal advocates and increase customer lifetime value. In this episode, Evan and Adrian chat through how he has tackled The Four CX Pillars: Team,  Tools, Process & Feedback and shares tips & best practices that have worked across his own customer focused business leader journey.**Episode #197 Highlight Reel:**1. Focusing on fixing the "leaky bucket" and mitigating churn at all costs  2. Building products & services that people actually want to invest in 3. How your company can build a Voice of Customer (VOC) strategy 4. Breaking down customer feedback across the appropriate segments 5. Earning "executive buy-in and sponsorship" as you scale your VOC efforts  Huge thanks to Evan for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer and learning experience space into the future.Click here to learn more about Evan KleinClick here to learn more about Satrix SolutionsIf you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review today. Or you know what would be even better? Go tell one of your friends or teammates about our content, services & community & invite them to join the CX Nation!Also grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers out there, go check out the CXChronicles Youtube channel to see our customer focused video content & short-reel CTAs to improve your CX today (while you're there -- can you politely go smash that subscribe button). Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!Support the show

“Data in a spreadsheet is going to have a limited effect. How you tell the story and how you convey that to members of the leadership team in a way that is easily digestible and makes it clear how they can act on it is vitally important. If the feedback is only shared with the CEO or with one department, then you're leaving a lot of opportunities on the table.” - Evan Klein.   In this episode of Pragmatic Live, Eddie Gordon, courseware designer at Pragmatic Institute, interviews Evan Klien about win/loss, customer feedback, and employee engagement programs.   Evan is the founder and CEO of Satrix Solutions. With a passion for voice of customer programs, Evan drew on his experience as the head of client satisfaction at a digital agency to create a business focused on helping B2B companies listen and respond to their most important constituents, including customers, prospective customers, former customers, and employees.   During this episode, Eddie and Evan discuss: How to implement systematic feedback processes Who should be included in customer satisfaction surveys and interviews How to share customer insights in a way the company will feel empowered to act on them Benefits of hiring a third-party voice of customer services Best practices for approaching win/loss interviews How to encourage customers to provide feedback and respond to survey or interview requests How employee feedback programs contribute to improving customer experience Enroll in Foundations In this course, you'll learn the ins and outs of the Pragmatic Framework and how to approach win/loss analysis at your company. Learn More

Eric Klein and Evan Klein are twin brothers, experts in the crypto, metaverse and real estate industry and young Canadian entrepreneurs who have launched MetaSpace REIT - the first tokenized metaverse real estate investment group whose mission is to provide accessibility for users to get involved with real estate in the metaverse. Eric Klein is the founder and CEO of MREIT and KleinCap Investments. Eric has over ten years of combined experience in real estate and crypto and has led expansion for numerous funds and companies in Canada. Additionally, he has worked on the formation of a traditional REIT in his early 20's. Evan Klein is the COO at MREIT and oversees MREIT's strategic operations and brand vision. Evan has worked with major companies like Compass, KW, and Sothebys. Entrepreneurs are the backbone of Canada's economy. To support Canada's businesses, subscribe to our YouTube channel and follow us on Facebook, Instagram, LinkedIn and Twitter. Want to stay up-to-date on the latest #entrepreneur podcasts and news? Subscribe to our bi-weekly newsletter

Thank you for joining us for this special "best of" season 1 episode of Leaders & Gamechangers podcast. Setorii believe's time is one of our most valuable assets in life so she wants to thank all of the fascinating guests forging new paths and sharing thought prevoking insights on OWC's Leaders & GameChangers. We all thank you for giving so much of your time, sharing parts of your journeys, guidance and advice for us all.  This episode includes some of Setorii's favorite moments from all 27 episodes. Setorii created categories so you can be inspired by all of the wisdom, quotes, tips and fascinating stories guests shared in season one. You will hear: Great Success Stories, How To Overcome Your Fears, Business Advice We Can All Learn From, How To Be A Great Leader, Entrepreneurs Advice, Notable Music Memories, Great Advice For Musicians, Photography Tips & Getting The Shot, Iconic Photos, Actor's Life, Best Moments Of Health & Wellness, The Future Of Technology, and What Does Success Mean To Them. In this "best of" episode, you will enjoy quotes, stories and tips from: John Schneider, Quinton Aaron, Naveen Jain, Larry O'Connor, Ilan Rubin, Harrison Funk, Wendy Diamond, Josh Ryan, Bryan White, Darryl Worley, Andy Griggs, Aimee La Joie, Alana Campos, Cory Klippsten, Brent Bushnell, David Valdez, David Chokachi, Anna Skya, Loreen Arbus, Dr. Greg Cason, Shag Arrington, Evan Klein, Jennifer English, Finn Staber, Randy Fuchs from Artist Relations, Barry Rogers, Deputy James Craigmyle, Beth Messina, Morgan Conwill, Dr. Sean Paul, Steven Lubka. If you would like to hear more, each episode is linked to each person's name above. In season two, we will learn about the habits and practices from some the most successful entrepreneurs, artists, creators, top minds and notable names that make them successful and we can be inspired by. Every episode you can expect at least 5 answers to questions that will improve your craft, fuel your passion and strengthen your leadership. Each episode will also celebrate the passions that carve new legacies. Setorii is striving to bring you empowering insights, real-world actionable advice, how to keep that spark, personal development, timeless wisdom for lasting success and easy-to-understand takeaways you can use and implement to lead yourself, your business and follow your own passion. We hope you will join us for our second season as Setorii uncovers the journeys of inspiring leaders and game changers paving new paths and she has deep-dive discussions with fascinating individuals to help us all build new strategies for success and expand our knowledge so that we can better understand our own. This podcast is dedicated to the creators that inspire us, the game changers that make the impossible a reality, for the ones who dare to shape the trends, and for the underdogs that have not yet been discovered. If you want tips from the world's best leaders and inspiring doers then this is the show for you. Setorii will speak about personal productivity to personal development, self-leadership, and the tools needed to influence. She will strive to get you the insights and tips you need to add value to your life, win in your career, intrigue you and succeed with confidence. We have so much in store for you for season two and we would love for you to share some time with us so we can learn together from some of the best. Thank you for your support and listenership. Please share this podcast with your family, friends, and colleagues so we can uplift, recharge, restore, fuel passions and help each other succeed. You can listen to the Leaders & GameChangers podcast on: Macsales.com/lgc, Apple, Spotify, iHeart, Google Podcasts, Stitcher and all other podcast platforms. If you are looking for a computer, harddrive, technology solutions to help optimize your workflow, creative work, education, music, photography, blogging, vloging, gaming, videos, film creations, storing family memories, or more,

Carly and Sara break down this week's headlines with the hosts of A Washed Up Sports Podcast, Max Lindley and Evan Klein. Tune in for playoff takes and NY vs Boston debates (Sara's Stephen A Smith moment is coming). Special guest Charlotte Hornets sideline reporter Ashley ShahAhmadi joins the team to talk about her career, life behind the scenes, and the Hornets' upcoming season. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

"You really just need light on the car. But when you are doing beauty stuff, I always put the sun behind the car because you need a clean pallet to work from. I always say that light is like a garden hose with a sprayer at the end and so you spray light onto the car, and do you want to focus it like a thin line, or do you want to spray it? What would you like to do and where are you going to spray it from? So, what part of the car are you going to get wet with light?" – Evan Klein

We are pleased to feature two interviews this week from Annenberg's podcasting course, ASCJ 420. The first interview is a conversation between USC student Katie Angel with LA chef, author, and radio host, Evan Kleiman. Kleiman hosts a radio show on KCRW called "Good Food," which has been on air since 1997. This interview touches on the effects to restaurants during the Safer At Home order, and how Covid-19 could foster more at-home American cooks. The second interview was conducted by Brianna Devons, and features cyber security engineer, Yalabe Dukuly. The pair discusses how cyber security can offer a path to financial freedom, as well as Dukuly's vision for more African Americans in the field through his forthcoming company "Nerdy Black Guys."

In this episode, Allison Pickens (Chief Customer Officer, Gainsight)sits down with Evan Klein (Founder & President at Satrix Solutions) to discuss what customer organizations should watch for when setting up customer surveys, how to eliminate gaming and more.

Evan Klein is an automotive photographer and is also a total hand-full. Turn the mic on and he just goes. He is a larger than life personality and he sat down with Kyle recently to talk about daily driving classic European cars, justifying the pain and expense of classics, being in love with cars and what it's like working as a top automotive photographer for print and online. They also talk about Evan's amazing annual Highway Earth car show and his work with Motor Trend, Motor Trend Classic, Octane, and of course the Petersen!

Evan Klein | Software Engineer by YouCollective Pathmakers Podcast uncover and share individual personal stories about personal and professional growth, career development, meaning of success & impact, and leadership

Automotive Photographer Evan Klein has shot just about every car made for every car magazine.  His photos have landed on the cover of Motor Trend, CAR and DRIVER, Road and Track and a whole lot more.  Evan shares his story with A.J. on the CarStories.com podcast where he talks about shooting a $35,000,000 Ferrari and how he still takes the time to teach others how to photograph their cars.

Every day, it seems, we read of an Internet-based company acquiring another one, or raising capital, or expanding into a new segment. Evan Klein, managing director of Berkery Noyes, a leading mergers and acquisitions advisory firm, recently spoke with Practical Ecommerce's Kerry Murdock on the booming M&A market for ecommerce and Internet companies.

The Beer Amigos celebrate their Third Anniversary by revisiting some of their favorite podcast interviews from the last three years. These interviews include discussing beer distribution on Long Island with Barry McLaughlin (Craft Beer Specialists of Long Island/Clare Rose), Britt Rose (Clare Rose), and Phil Ebel (Great South Bay Brewery); talking with Liam Hudock of Long Ireland Beer Company at Long Island Craft Beer Week's "Golden Tap Awards"; speaking to Evan Klein of Barrier Brewing at the Blue Point Brewery "Cask Ales Festival", discussing Sandy Relief Beer with Mike Philbrick of Port Jeff Brewing Company and Mike Ditzel of Superstar Beverage in North Babylon; Niko Krommydas of The Beer Amigo interviewing Niko Krommydas of Super Neat Beer Adventure, Yes!!; and talking about beer dinners, a second location, and the importance of local beer with John Liegey, Rich Vandenburgh, and Christian Blake of Greenport Harbor Brewing. Also, The Beer Amigos sing a song for and about Long Ireland Beer Company; and much more! *** The Beer Amigos is the premier Long Island craft beer podcast. It stars Travis Johnides and Michael Howland, two advocates and lovers of Long Island craft beer. For more information, please visit: http://www.thebeeramigos.com ***

The Beer Amigos head to the 9th annual Cask Ales Festival at Blue Point Brewery on April 13, 2013 to speak with Matt and Lauri Spitz from Moustache Brewing inside a porta potty; talk with Evan Klein of Barrier Brewing outside a porta potty; discuss the upcoming Bay Fest with Rick Sobotka of Great South Bay Brewery; talk about beer dinners, a second location, and the importance of local beer with of John Liegey, Rich Vandenburgh, and Christian Blake of Greenport Harbor Brewing; speak with Dave Schultzer of Bellport Cold Beer & Soda about the upcoming L.I. Beer, Wine, & Food Charity Tasting; and much more! *** The Beer Amigos is the premier Long Island craft beer podcast. It stars Travis Johnides and Michael Howland, two advocates and lovers of Long Island craft beer. For more information, please visit: http://www.thebeeramigos.com ***

On an emotional episode of Beer Sessions Radio, Jimmy Carbone says goodbye to his good friend and co-host Ray Deter who passed away this weekend after being struck by a car while riding his bicycle. Also on the show, Craig Finemark and Evan Klein of Barrier Brewing fresh off their victory at the TAP New York Craft Beer and Food Festival. Beer Sessions Radio is brought to you by GreatBrewers.com.

Evan Klein, Founder & President of Satrix Solutions, shares how his strategic advisory firm helps you design and manage customer loyalty and retention programs and leverage feedback to improve your customer experience. Learn more at www.satrixsolutions.com.

Evan Klein, Founder & President of Satrix Solutions, shares how his strategic advisory firm helps you design and manage customer loyalty and retention programs and leverage feedback to improve your customer experience. Learn more at www.satrixsolutions.com.