Podcasts about inside sales

Wouldn't it be great if your reactive people could make some out-bound proactive calls?  That's the situation a listeners described in a Q&A from a sales leader.  My response may surprise you.  *********************************************************************       Dave Kahle's goal is to provide sales leaders and small businesspeople with practical actionable ideas that can make an immediate impact on your sales performance.          Dave is a B2B sales expert, and a Christian Business thought leader.  He has authored 13 books, presented in 47 states and 11 countries and worked with over 500 sales organizations.  In these ten-minute podcasts, his unique blend of out-of-the-box thinking and practical insights will challenge and enable you to sell better, lead better and live better.        Subscribe to these ten-minute helpings of out-of-the-box inspiration, education and motivation. Subscribe to Dave's Newsletters Check out the website

In this episode of the Power Producers Podcast, David Carothers welcomes Jacob Hicks, a sales coach with an eclectic background in various industries, including retail, real estate, and optical sales. Jacob shares his insights on the evolution of sales and the importance of systems, follow-up, and understanding of your ideal client profile. David and Jacob explore Jacob's journey from selling suits to coaching salespeople, touching on the principles that drive success in sales across industries. The conversation delves into effective sales strategies, the importance of follow-up, and how mindset plays a crucial role in achieving sales success. Key Highlights: Jacob's Sales Journey: From Suits to CoachingJacob discusses his sales experience, starting from selling suits in retail to his work in real estate and the optical industry. He shares the unique lessons he's learned along the way, including his entrepreneurial beginnings selling Osage Oranges and potholders door-to-door. The Power of Follow-Up Both David and Jacob agree that follow-up is one of the most crucial yet often overlooked aspects of sales. Jacob emphasizes the importance of having a solid system in place for follow-up, whether automated or personalized, to stay in front of prospects and clients consistently. Avoiding the Trap of "Just Enough"Jacob recalls a pivotal moment in his career when a mentor told him that the insurance industry was full of "C players." This insight pushed him to elevate his own standards and always compete against top-tier professionals. He encourages listeners to focus on creating a system for success and sticking to it. Understanding Your Ideal Client Jacob and David dive into the concept of an ideal client profile. Jacob talks about how focusing on the right clients can prevent wasted time and energy on deals that are unlikely to succeed. He stresses that saying “no” to distractions and focusing on high-quality prospects is a game-changer. Sales Mindset and Belief The duo explores the role of self-belief in sales. Jacob shares how overcoming limiting beliefs can significantly increase one's potential in sales, with a special focus on setting higher goals and pushing past comfort zones to achieve greater success. Investing in Yourself: The Key to GrowthJacob discusses how investing in personal growth, whether through coaching, training, or networking, has played a significant role in his success. He encourages listeners to prioritize their own development to reap higher returns and better performance. The Transition from Inside Sales to Outside Sales Jacob reflects on his transition from inside sales (selling suits) to outside sales (in the optical industry), highlighting the key differences and skills that apply across both settings, including the importance of showing up, asking the right questions, and building rapport. Connect with: Visit Websites:  

In this episode, John and Jack discuss strategies for maintaining profitability during slower business periods, including effective discounting, optimizing inside sales, and the importance of proactive planning. Shout Out to FieldPulseFieldPulse is a really awesome Field Service Management platform that helps you save hours every week and keep operations running smoothly. If you're looking to streamline your ops, stay ahead of the competition, and focus on what really matters, FieldPulse is a game-changer. Book your demo todaySPECIAL THANKS TO HATCHBook more leads with the power of Hatch.Hatch has been an incredible partner in our outbound journey. Since starting with them, we've ramped up with powerful automations that keep every lead engaged and every invoice followed up. Hatch's AI Agents, ready to handle follow-ups, reminders, email blasts, have saved us hours.Learn More HereContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Tue, 04 Mar 2025 05:00:00 +0000 https://sales-excellence.podigee.io/212-vom-tellerwascher-zum-countrymanager f4c0f3ed05bd4ccfe90a94e6a4852351 Er hat hat als Jugendlicher in der Gastronomie seiner Familie gearbeitet, die Schule abgebrochen und sich schließlich über Umwege in die IT- und Sales-Welt katapultiert. In dieser Folge geht es um prägende Momente, Schlüsselerfahrungen und den Mut, unkonventionelle Wege zu gehen. Was war der Wendepunkt? Und welche Learnings kannst du daraus ziehen? Vom Tellerwäscher zum Country Manager, und ja er war die längste Zeit im PreSales. Arrtist Circus 2025 - https://www.eventbrite.de/e/arrtist-circus-2025-tickets-876071021007?discount=ARRtistCircus-SERockstars Martin auf Linkedin - https://www.linkedin.com/in/martin-tran/

Jay Worth started working in the Green Industry in college to earn money between semesters. He started mowing lawns for a landscaping company and then moved to a full-service landscaper. While attending University in Florida, he alsoworked on a palm tree farm and fell in love with the trees.  During the Great Recession in 2009, he was recruited to sell lawn care door-to-door. Having no other job options, he took the offer. This was the beginning of his full-time career in the Green Industry. After several years he took a break to work in media sales before returning to the Green Industry. Eventually, he landed at a full-service landscaping company doing Inside Sales for their lawn care and pest control programs. Jay gotpromoted to run all the marketing and grew his single Inside Sales position into an entire team of people. While working there, he spent every chance he got outside with the Tree Care team. He met them on job sites, talked to them at the shop, and even spent time in the field during ISA Arbor Day of Service events.  He eventually connected with SingleOps, a software he'd used while working at one of the landscaping companies. He found it to be the best option for Tree Care and full-service Landscaping companies. So, when they wanted someone to create resources for business owners, he found it was an easy product to get behind. Jay is passionate about best practices for healthy plants, sustainability, and being thoughtful stewards of the environment. He is also especially keen to help business owners and managers become more effective and efficient in their business practices. Jay sees no reason those two cannot coexist.

In this episode of the Bug Bux Podcast, hosts Eric Bassett and Jake Claus sit down with Josh Zuniga to discuss Vult, his game-changing inside sales solution for pest control companies. From selling 1,500 door-to-door accounts in a single season to launching a scalable, high-performance sales engine, Josh shares his vision for helping pest control businesses grow faster and more efficiently, without the high costs and challenges of door-to-door marketing. Learn how Vult leverages elite sales talent, maximizes lead conversion, and removes growth bottlenecks for pest control operators ready to scale. If you're looking for a cost-effective alternative to door-to-door sales with commission-based pricing and multi-year agreements, this episode is a must-listen. Tune in to discover how Volt can help you scale smarter, close more deals, and take your business to the next level.

I sat down with Glenn Sandifer, who went from being a self-proclaimed "introverted only child" to a corporate leader with some fascinating stops along the way – including a stint at Samsung back when they were the "Dynex of their day" (his words, and if you're too young to get that reference, count yourself lucky). We dove into how growing up ping-ponging between family members and entertaining himself with video games and comics inadvertently prepared him for leadership. Glenn had me chuckling with his story of becoming a tech expert by practically living in libraries, learning the difference between plasma and LCD displays when most of us were just hoping our TVs would turn on. But what really got me was his take on modern masculinity and leadership – turns out there's a world of difference between being a manager who just keeps the ship afloat and a leader who actually steers it somewhere worthwhile. His insights on male friendship and community hit especially hard in our age of LinkedIn connections but real-world disconnection. Between his corporate wisdom and spiritual groundedness, Glenn makes a compelling case for measuring success not by the size of your PowerPoint deck (he's down to two slides now), but by how many people you help climb the ladder with you.About Glenn: Founder Glenn Sandifer has the current privilege of leading the world class Inside Sales and Client Sucess group at the second largest Global Security provider.  His strategic leadership and client-centric approach, lead to consistent conversion of inbound and outbound contacts, envied by the competition.  Glenn provides strategic support within the Global Marketing Team with a heavy focus on North American Markets. Whether it is supporting the Sales Operations components of the business or providing support to the Operations group, Glenn ensures value for the organization stays top of mind.  In 2018, Glenn Founded Glenn Sandifer Consulting with the aim of supporting SME and Local Enterprise Organizations in their efforts around Demand Generation, Lead Qualification, Lead Nurture and Client Success practices. Most clients were in the Home Service Verticals and enjoyed unprecedented growth during this time.  He is currenlty a member of Emblaze (formerly AA-ISP)  Wilson County and Nashville Black Chambers of Commerce. Glenn is also a proud member of the Gamma Phi Chapter of Omega Psi Phi Fraternity, Inc. Glenn is from Indiana, but currently resides in Nashville, Tennessee with his wife and two children. WebsiteLinkedInFaceBookInstagram

Jonathan Campbell leads the #1 real estate team in Pennsylvania. The 20 agents on the team each close 45-50 units per year. Together, they more than tripled the units and nearly doubled the volume of the second-ranked team.What are the keys to this success? How does the team sustain such high per-agent productivity?  After appearing as one of four contributors to Episode 50, Jonathan welcomes us into his business model, strategies, and philosophies in this full-length conversation.Watch or listen to Episode 55 with Jonathan for insights into:- Why agents are more likely to run profitable businesses when they're on a profitable team- Why profit is misunderstood and how to create more clarity around it- His path from team agent to solo agent to sales manager to team owner- The team leader's job: create more opportunity- The benefits of his team size and business model- What agents do (and don't do) every day- Details of the relationship between ISAs and agents- The process for high-quality appointment sets and handoffs- Tips for higher conversion and higher ROI on lead sources- Running the business on EES rather than EOS- Increasing agent accountability and ownership- Why he prefers to run and own a team rather than a brokerage or teamerage- The two things he's focused on in 2025 - new construction and cash offersAt the end, get tips for creating better conference experiences, having more conversations (with less judgment), coaching youth soccer, canceling and adding streaming subscriptions, and being around more people.Jonathan Campbell:- https://www.instagram.com/jsooup/- https://www.instagram.com/joncampbellteam- https://www.facebook.com/jsoupamanc- https://jcteam.com/Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/

Imagine a team member whose entire focus is connecting with potential clients, uncovering their deepest motivations, and converting conversations into business opportunities—all while you focus on closing deals. That's the power of an Inside Sales Agent (ISA), and today we're unlocking the secrets behind this game-changing role.Our guest, Anna Krueger, is a true master in the art of ISA hiring, training, and performance. Having trained over 2,000 ISAs, Anna has honed a step-by-step system to help real estate teams find the right talent, prepare them for success, and drive extraordinary results. Whether you're thinking about hiring your first ISA or curious about how this role fits into the future of real estate, you're about to get a masterclass in how an ISA can get your goals achieved faster.Anna shares her transformative journey from high school teacher to ISA expert, and dives deep into the frameworks, strategies, and mindsets that separate high-performing ISAs from the rest. From recruiting tips to conversational tools, this episode is packed with actionable insights that will change the way you approach your business.Resources:Learn more about Anna's work at sparkingprogress.comRead Shift: How Top Real Estate Agents Tackle Tough TimesListen to Episode 25. Ben Kinney's Three Real Estate Success PrinciplesOrder the Millionaire Real Estate Agent Playbook | Volume 2Connect with Jason:LinkedinProduced by NOVAThis podcast is for general informational purposes only. The guest's views, thoughts, and opinions represent those of the guest and not KWRI and its affiliates and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.Advertising Inquiries: https://redcircle.com/brands

In this episode, Avanish and Jim discuss:Jim's 46-year journey from IBM to Salesforce, including his role in scaling Salesforce from $22M to $5B in revenueHow customer demands, particularly from companies like Cisco and Merrill Lynch, shaped Salesforce's platform strategyThe strategic decision to separate the application layer from the platformCreating a successful customer success organization to drive adoption and showcase customer storiesThe evolution of Salesforce's partner strategy and metrics for measuring ecosystem successHow the "tactics dictate strategy" philosophy helped Salesforce respond to market needsAbout Our GuestJim Steele is the President of Global Strategic Customers and Partners at Salesforce. Previously, Jim served as Salesforce's President of Worldwide Sales and Chief Customer Officer for over 12 years, from 2002 through 2014 where he led the growth of the company from $22 million to more than $5 billion in revenue. Jim rejoined Salesforce in 2020 as President of Global Strategic Sales with his primary focus to bring the full power of Salesforce to its largest and most strategic customers. Most recently, Jim has also assumed responsibility for Salesforce's Alliances & Channels organization, the Emerging Business operating unit, and Private Equity practice. Previously Jim served as Chief Revenue Officer and President of Yext, President and Chief Revenue Officer of InsideSales.com and President of Worldwide Sales at Ariba. Jim started his career at IBM where he spent over 22 years in executive leadership and senior sales roles including VP and GM of Sales in Asia, based in Tokyo.About our HostAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the AppExchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guests, Jim SteeleFollow our host, Avanish SahaiLearn more about Tidemark

Welcome to the Data Security Decoded podcast, brought to you by Rubrik Zero Labs. In each episode, we discuss cybersecurity with thought leaders and industry experts, and gain their insights on trends, themes, and how they see data security evolving. This is a must-listen for security and IT leaders looking to better understand trends shaping data security and how they can achieve cyber resilience. In this episode, our host, Ghazal Asif, Global VP of Channels, Alliances, and Inside Sales at Rubrik, is joined by Kris Lovejoy, Global Security and Resilience Practice Leader at Kyndryl. Together, they discuss Kris's transformative perspective on regulatory readiness for global organizations navigating new compliance frameworks and building diverse and resilient organizations.

Dans cet extrait de notre dernier épisode, Joan Ferry-Chappuis explique pourquoi le télétravail a transformé les performances des équipes Inside Sales de Planity.Les clés de ce succès :- Une flexibilité accrue pour les commerciaux, leur permettant de concilier efficacité et qualité de vie.- Une productivité personnelle renforcée : sans les temps de transports ou les interruptions propres au lieu de travail.- Des outils d'analyse avancés pour accompagner et superviser les performances à distance.Joan partage également son point de vue sur l'adaptabilité de ce modèle pour d'autres types de forces commerciales.Cet extrait est à retrouver à 19:13 dans notre épisode complet.

Jess Moore, Inside Sales for our wonderful Trusted Partner, HaystackID, sits down with Kaylee & Mary to talk about her journey to eDiscovery, what attracted her to HaystackID, how she approached her role as a new administrative assistant to grow into creating a Customer Success initiative and role. We talked about some standout moments and Jess' approach to meetings at Houston's renown Women in eDiscovery chapter, and ended with one of the most shocking fun facts we've heard: shark diving!

This week we chat to Glenn Sandifer.  Glenn has the current privilege of leading the world class Inside Sales and Client Sucess group at the second largest Global Security provider.  Glenn provides strategic support within the Global Marketing Team with a heavy focus on North American Markets. Whether it is supporting the Sales Operations components of the business or providing support to the Operations group, Glenn ensures value for the organization stays top of mind.   Tune in now!

How do you boost your business with AI?In this episode, we chat with Sebastian from Rilla about how AI is shaking up the home improvement industry. Rilla's virtual ride-along software helps sales and service teams get better by recording and analyzing conversations using AI. Sebastian shares tips on how to best use Rilla in your business, including success stories and practical advice for getting quick returns. Find out why now is an exciting time to be in the trades with AI changing everything from customer chats to managing projects. Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

“Life is the teacher, love is the medicine, and you have to start with loving yourself” – Dr. Ray Doktor. Today, my guest and I are discussing his book, How To Get Great Dating Outcomes in a Modern World?  New Year, so is this your year for love?   YouTube: https://youtu.be/Lqa92WSFQDc   About Glenn Sandifer:  Glenn has 20 years of experience in regional and national field sales and marketing roles. Glenn has the privilege of leading a world-class Inside Sales and Client Success group within the Security Industry. Glenn is focused on developing inside sales and customer success teams and deploying an outbound contact strategy.    Glenn also founded Glenn Sandifer Consulting, which aims to aid smaller security dealers in developing winning programs and plans for predictable revenue and long-term success.    How to Get In Touch with Glenn Sandifer: Website:  https://www.glennsandifer.com/ Email:  info@glennsandifer.com Gift:  https://www.tmgbookseries.com/product-page/part-1-chapter-2  (PROMO CODE - CONNIE all caps) Podcast from 11/19/24:  https://podcasts.apple.com/us/podcast/enlightenment-of-change/id1313299091?i=1000677439884    Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have.  

Join John and Jack as they break down the do's and don'ts of strategic pricing and why gross profit matters more than gross margin. They'll also chat about handling discounts, boosting inside sales, and training your team to hit those numbers. Plus, hear about their crazy year-over-year growth and their open book management style. Tune in for some real talk on making your service business thrive!Wilson Companies just wrapped up the year in the low $20M range, and they couldn't be more pumped. Most of the industry didn't see the same level of success this year, so it's an incredible achievement.When you think about who helped make it happen, Service Scalers is right at the top of the list. Wilson has been working with them for a couple of years now, and they've delivered best-in-class SEO, PPC, and dominated LSA and GMB marketing for the company. Service Scalers has been a critical partner in driving Wilson's impressive 46% year-over-year growth.Looking ahead to next year, Wilson is aiming for the low $30M range. Service Scalers will remain one of their most strategic partners, helping them stay ahead of AI trends, keeping their SEO sharp, and ensuring they stay at the top—exactly where they want to be.Huge thanks to Sam and his team at Service Scalers. If you're looking to level up, check out ServiceScalers.com. They're absolute killers in their space, and Wilson is grateful for the partnership.Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

In this live Q&A session, we dive into some of the most pressing topics for home service business owners. From crafting competitive compensation packages and building impactful training programs to exploring how AI can transform call center operations.We also discuss strategies for managing seasoned teams, creating scalable HVAC business models, and attracting top talent with strong benefits. Plus, we touch on simplifying processes to pave the way for smoother growth.For more in-depth discussions, tune in to our exclusive FB group and don't miss out on future live sessions.HUGE SHOUT OUT:In a year where many in the industry faced challenges, we're thrilled to have hit the low 20s, outperforming expectations and driving serious growth. A huge part of that success is thanks to Service Scalers.For the past couple of years, Sam Preston and his team have been invaluable partners, helping us achieve:✅ Best-in-class SEO✅ Top-tier PPC campaigns✅ Dominance in LSA and GMB marketingBecause of their support, we're celebrating 46% year-over-year growth—a milestone we're incredibly proud of. As we set our sights on the low 30s for next year, we know Service Scalers will continue to be a strategic partner, keeping us ahead of AI trends, optimizing our SEO, and helping us stay at the top where we belong.If you're in the trades and ready to level up your marketing, do yourself a favor and check out ServiceScalers.com. Sam and his team are nothing short of killers.Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Send us a textStruggling to keep up with the demands of modern legal work? Imagine a cloud platform that boosts productivity and simplifies your workflow. This week, I'm joined by Kaden Smith, Director of Inside Sales for EMEA at NetDocuments, the number one trusted cloud platform for legal professionals. Kaden dives into the future of document automation, the biggest challenges in adopting tech and what it takes to transform your practice with the right tools. If you want to stay ahead in the ever evolving legal tech world, don't miss this episode, go give it a listen now!So why should you be listening in? You can hear Rob and Kaden discussing:- Evolution of Legal Practices- AI's Impact on Legal Work- NetDocuments' Roles and Duties- The Shift Towards Cloud-Based Solutions- The Future of Legal Tech with AIConnect with Kaden hereSupport the show

What do you think of when you hear the word "sales"? If you're one of the many people who think it's all about pushy tactics and empty pitches, think again. In this episode, I'm joined by Dawn Grooters, founder of Broken Vessel Sales Solutions, who's here to break down how inside sales can help you recapture lost dollars and transform your sales strategy—without the stigma that often gets associated with selling. Resources:  Dawn Grooters: Website | Instagram Join The Boutique Hub Community  Ashley Alderson: Instagram  The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube 

Guest: Glenn Sandifer   Guest Bio:  Glenn has 20 years of experience in Regional and National Field Sales and Marketing roles. He has worked on product launches within Quick Service, Consumer Electronics, Home Theater, Mobile, and Telecommunications Industries. Currently, Glenn has the privilege of leading a world class Inside Sales and Client Success group within the Security Industry. Glenn is focused on the development of both inside sales and customer success teams, deploying an outbound contact strategy. His efforts lead to a consistent lead conversation. Glenn also provides strategic support with digital and affiliate marketing strategies, migrating a new CRM, and incorporating new onboarding and talent retention policies. Glenn also founded Glenn Sandifer Consulting, which has the aim of aiding smaller security dealers in developing winning programs and plans for predictable revenue and long-term success. Glenn serves as Vice President in the AA-ISP Tennessee Chapter, a Member of the Greater Nashville Chamber of Commerce, and Nashville Black Chamber of Commerce and a member of the Gamma Phi Chapter of Omega Psi Phi Fraternity, Inc. Glenn is from Indiana, but currently resides in Nashville, Tennessee with his wife and two children.    Key Points: Outbound Sales Strategy: ·       Securitas stands out from competitors by implementing 15 different outbound sales strategies, focusing on building long-term relationships and pipeline growth. ·       Sales reps are required to make a minimum of 50 outbound calls and send 50–100 personalized emails daily. ·       There's a strong emphasis on data, tracking inbound leads and conversions, and continuously improving sales processes.   Change Management and Team Integration: ·       Glenn emphasizes that managing change is difficult, especially when integrating teams from different companies. ·       He recommends leading by example, staying hands-on, and getting involved with both sales and operational teams to break down silos.   Advice for Sales Leaders: ·       Leaders should "manage up" by encouraging their teams to provide insights and challenges from the frontlines to improve decision-making. ·       For handling sales teams, it's crucial to focus on core priorities and overcome the fear of change or new processes. ·       Leading by example and consistently repeating key messages can help reinforce the desired behaviors in the team.   Hiring for Sales Positions: ·       Glenn looks for three key traits in candidates: grit, coachability, and adaptability. ·       Grit ensures perseverance in detailed sales tasks, coachability helps integrate new employees into the company's culture, and adaptability is needed for fast-paced, shifting sales environments.   Managing Sales Team: ·       Glenn highlights the challenge of managing expectations and ensuring that team members stay focused on high-priority tasks. ·       He faced resistance when trying to shift from a customer service-oriented role to a more pipeline-driven, project-based model, but his leadership and persistence helped his team adapt.   Leadership Philosophy: ·       Glenn believes that as a leader, it's important to challenge the team to push beyond their comfort zone and achieve their full potential while understanding their individual motivations and pain points.       About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. If you are a business owner or sales manager with an underperforming sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and check out our website at  http://www.gosalesology.

“Every morning in Africa, a gazelle wakes up. It knows it must outrun the fastest lion, or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn't matter whether you're the lion or a gazelle – when the sun comes up, you'd better be running.” – Christopher McDougall. Holy smokes, I love this quote.  Every day is a new beginning, so whatever happened yesterday (good or bad), put it aside because today is a new day to create and generate new opportunities, sales, and wins.  Even if yesterday was a great day, today is not the time to rest on your laurels.  No one remembers what you did in the past, so please show up and be ready for today and the future.  You hold the power in your hand. Are you prepared to continue to adapt and shift no matter what happens in your industry?    YouTube Link: https://youtu.be/yLIao7apM_E   About Glenn Sandifer:  Glenn has 20 years of experience in regional and national field sales and marketing roles. Currently, Glenn has the privilege of leading a world-class Inside Sales and Client Success group within the Security Industry. Glenn is focused on developing inside sales and customer success teams and deploying an outbound contact strategy. Glenn also founded Glenn Sandifer Consulting, which aims to aid smaller security dealers in developing winning programs and plans for predictable revenue and long-term success.  Glenn is from Indiana and resides in Nashville, Tennessee, with his wife and two children. How to Get In Touch with Glenn Sandifer: Website:  https://www.glennsandifer.com/ Email:  info@glennsandifer.com   Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have. 

In this episode of Life and Listings, Jennifer Staats sits down with Nikki Pais, an expert in real estate lead generation and conversion. Nikki shares actionable insights on how real estate professionals can maximize their databases, find hidden opportunities, and make meaningful connections with leads. Listeners will learn how to use CRM tools effectively, engage leads with personalized follow-ups, and apply low-pressure conversational techniques to boost conversion rates. This episode is packed with practical tips and fresh strategies for brokers, agents, and team leaders looking to enhance their sales approach. Real estate professionals will gain valuable strategies to engage potential clients and make the most of their CRM data. Nikki and Jennifer break down the essentials of lead engagement, accountability practices, and the importance of personal touches that make clients feel valued.   "By taking just a moment to be human—to ask, 'How are you?'—you open the door to understanding what your lead actually needs. That one little question can turn a conversation from a sales pitch into a genuine connection."   Five Key Takeaways Leverage CRM Filters: Utilize "last visit" and "last communication" filters to identify active leads and avoid missing out on engaged prospects. Prioritize Engaged Leads: Focus on responding to leads who have reached out rather than constantly chasing new ones. Ask Meaningful Questions: Start conversations with open-ended, human-centered questions to build rapport and gain trust. Use Personal Touches in Follow-Up: Integrate details like clients' pets into follow-ups to create memorable interactions. Implement Tracking Pixels: Track website visits to capture critical engagement data and develop timely, targeted follow-up strategies.   About  Nikki Pais: Nikki Pais is a powerhouse in real estate, with a strong background in lead generation and Inside Sales. She coaches agents, ISAs, and CEOs nationwide with DCM, delivering strategies to eliminate the gap between obtaining a lead, and getting it to the closing table. Nikki's expertise and passion for language and training make her a trusted advisor and a dynamic force in the industry.   Connect with Nikki: Facebook: https://www.facebook.com/profile.php?id=100000771644238 Connect with Jennifer Staats: Website: staatssolutions.com Staats Solution Instagram: https://www.instagram.com/staatssolutions/ Jennifer Staats Instagram: https://www.instagram.com/jennifertherealtor LinkedIn: https://www.linkedin.com/company/staatssolutions/

Share Your Salary - Inside Sales Rep Aaron full 398 Fri, 15 Nov 2024 16:47:08 +0000 qeJVWnPqPdcmGWfFwDpmepflXIikru0k society & culture Share Your Salary society & culture Share Your Salary - Inside Sales Rep Aaron Because everybody wants to know how much people make for a living, but have been afraid to ask until now… 2024 © 2021 Audacy, Inc. Society & Culture False https://player.amperwavepodcasting.com?feed-link=h

Jim Steele, President, Global Strategic Customers & PartnersJim has over 40 years as an accomplished business leader with a strong track record of success in building and leading global sales teams.Jim served as Salesforce's President of Worldwide Sales and Chief Customer Officer for over 12 years, from 2002 through 2014 where he led the growth of the company from $22 million to more than $5 billion in revenue. Jim rejoined Salesforce in 2020 as President of Global Strategic Sales with his primary focus to bring the full power of Salesforce to its largest and most strategic customers. Most recently, Jim has also assumed responsibility for Salesforce's Alliances & Channels organization, the Emerging Business operating unit, and Private Equity practice.Previously Jim served as Chief Revenue Officer and President of Yext, President and Chief Revenue Officer of InsideSales.com and President of Worldwide Sales at Ariba.Jim started his career at IBM where he spent over 22 years in executive leadership and senior sales roles including VP and GM of Sales in Asia, based in Tokyo.Jim holds a B.S. in Civil Engineering from Bucknell University. He lives with his wife Amy and children on a ranch near Park City, Utah.Key Takeaways - Effective leadership involves actively listening to team members and customers. Jim emphasizes the principle of "Listen, Validate, Inspire" - Successful leaders, like Marc Benioff, embrace proactive change rather than waiting for crises to force change.- Building strong relationships and knowing team members' names can significantly impact workplace culture and morale. - Jim emphasizes the importance of having a "beginner's mind," which involves staying open to new ideas and continuously learning throughout one's career. - A positive and open mindset is crucial for leadership success. Leaders should focus on being engaged, confident, and passionate about their work, as this enthusiasm can inspire their teams and create a more dynamic and motivated workplace.Join The “Now” Newsletter: https://now.katierichardson.com/newsletterAbout Katie Richardson:Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.Connect with Katie:Website: https://katierichardson.com/CASE STUDIES: https://now.katierichardson.com/casestudyLinkedIn: https://www.linkedin.com/in/katie-richardson-creatorApple Podcasts: https://podcasts.apple.com/us/podcast/whats-working-now/id1515291698BuzzSprout: https://www.buzzsprout.com/1847280Spotify: https://open.spotify.com/show/2kV8cL7eTZ70UAXMOtcBbrNewsletter: https://now.katierichardson.com/newsletter

The First Circuit Court ruled that inside sales representatives are not exempt from FLSA overtime requirements, making them eligible for overtime pay. In this episode of the People Processes Podcast, we'll discuss how misclassifying your sales team can lead to significant legal and financial consequences. We'll guide you through essential steps to ensure your business stays compliant and protected.If you're a US-based business with over 10 employees and have questions about employee classification,

In this episode, Glenn Sandifer discusses the evolving role of inside sales, emphasizing grit, adaptability, and the balance between tech and human connection. He highlights the importance of personalizing client outreach and maintaining resilience in the face of challenges.  

Ghazal Asif Fahadi, VP of Channels, Alliances, and Inside Sales at Rubrik, shares her expertise on the importance of channel partnerships in software sales. She highlights two primary reasons why companies often get the channel playbook wrong: inadequate measurement of channel impact and working with too many partners. Ghazal emphasizes that companies often fail to track the incremental contribution of the channel to the business, leading to mistrust and self-sourcing of deals. To address this, she recommends measuring the deals that are sourced by partners and approved by reps to ensure accurate tracking. This approach will enable companies to understand the channel's true impact and make data-driven decisions. Ghazal advises companies to highly qualify their partners, commit to a few strategic partners, and invest in them instead of trying to work with a large number of partners. This strategic approach will allow companies to build stronger relationships, improve focus, and increase accountability. Ghazal attributes the failure of the conventional channel playbook to the lack of understanding of the channel's true impact, particularly among software companies. She notes that many large technology companies that have grown up in the hardware industry may not fully comprehend the importance of measuring channel contributions. This gap in understanding can lead to misguided strategies and ineffective channel partnerships. Ghazal shares a personal anecdote about a turning point at AppDynamics, where they realized the need to establish leading indicators for their channel partners. These leading indicators would help track progress, ensure accountability, and provide a more sales-organization-like approach to the channel. Rubrik has implemented a set of leading indicators to measure the performance of their channel partners, including: * Deal registration: The number of deal registrations submitted by partners * Deal registration conversion: The conversion rate of deal registrations into opportunities * Opportunity conversion: The conversion rate of opportunities into closed deals * Save the Data: A group of people who learn about the chaos caused by cyber attacks and attend events that generate pipeline * Account mapping: Research and identification of high-potential accounts * Propensity to buy: Researching and identifying accounts with a higher likelihood of purchasing the company's technology

What does it take to build a company from the ground up and lead it to success for 16 years? For Vineet Jain, CEO and founder of Egnyte, the answer is a relentless focus on product excellence and customer satisfaction. In a recent episode of Sales Talk for CEOs, Vineet shared how these principles helped him grow Egnyte into a leading cloud-based content collaboration and governance platform, serving over 23,000 customers.Key Insights from Vineet Jain:Product First, Always Vineet credits Egnyte's success to being a product-centric company. By developing a solution that offers a seamless, turnkey experience for mid-market companies, Egnyte solves the critical challenges of content security and collaboration without complicating user workflows.“Our superpower is the product,” Vineet said. “It's easy to manage, saves time, and reduces costs, which is exactly what mid-market customers need.”Customer Satisfaction Over Revenue From day one, Vineet instilled a culture that prioritizes customer happiness over quick revenue gains. He believes that happy customers are the foundation of long-term success, and he's made Net Promoter Scores (NPS) a key metric for success at Egnyte. “A happy customer is more important to me than revenue targets,” he explained. “Without happy customers, the rest won't matter.”Selling with Integrity Jain's approach to sales is simple: don't oversell, and don't treat customers like a quick win. His sales strategy focuses on building trust and long-term relationships, ensuring that customers feel valued well beyond the initial sale. “Integrity matters in sales. It's not about short-term wins but about building relationships that last,” Vineet shared.The Power of Inside SalesEarly on, Jain recognized that the best way to scale Egnyte was by building an inside sales team focused on mid-market customers. This strategy allowed them to efficiently acquire customers while maintaining a personalized approach.“Our inside sales model gave us the ability to scale while keeping acquisition costs low and sales cycles short,” said Vineet.Action Steps for CEOs:Prioritize Product Excellence: Build a solution that truly solves customer problems.Focus on Customer Success: Make customer satisfaction your number one metric.Maintain Integrity in Sales: Build long-term trust with your customers.Leverage Inside Sales: For mid-market companies, inside sales can be more efficient and cost-effective.Vineet Jain's journey with Egnyte highlights the importance of focusing on what truly matters: a great product, happy customers, and long-term success. For more insights, listen to the full episode below.Chapters01:11 - What Ignite Does - Vineet explains that Ignite provides a cloud-based content collaboration and security platform, targeting mid-market companies.02:33 - Solving Mid-Market Challenges - Discussion on how Ignite offers a turnkey solution for content management and security, addressing the unique needs of mid-market companies.04:53 - The Genesis of Ignite - Vineet shares the origins of Ignite, including the transition from their previous company and the early development of the product.06:57 - The Early Days of Cloud Computing - Insight into how Ignite started as an "on-demand file server" and evolved as the concept of cloud computing emerged.07:37 - Product-Centric Culture - Vineet discusses Ignite's strong focus on building a robust product before going to market, a practice rooted in their engineering background.08:52 - Early Customer Acquisition - The strategy behind Ignite's initial customer acquisition, relying heavily on search engine marketing and the importance of product-market fit.11:20 - Identifying Target Industries - How Ignite organically identified its primary industries—AEC, financial services, life sciences, and media—and adapted the product to serve them better.14:05 - Scaling Sales with Inside Sales - The decision to build an inside sales team early on, focusing on mid-market clients to optimize sales efficiency.15:19 - Inside Sales Strategy - A closer look at how Ignite's inside sales team is structured, including geographic territories and industry-specific reps.17:40 - Combining Direct and Channel Sales - Vineet explains the importance of blending direct and channel sales to drive growth, with a significant investment in channel partnerships.20:43 - The Role of Channel Partners - The shift in channel partner dynamics, particularly from a perpetual license model to a subscription-based model.22:53 - Vineet's Role in Sales as CEO - As CEO, Vineet focuses on relationship management and strategic involvement in key customer interactions, particularly with larger accounts.About GuestVineet Jain is the Chief Executive Officer (CEO) and co-founder of Egnyte, a leading cloud-based collaboration and governance platform. An entrepreneur at heart, prior to Egnyte, Vineet founded Valdero, a supply chain solution provider that received funding from leading investors like KPCB, MDV, etc. Under Vineet's leadership, Egnyte has grown exponentially, serving more than 22,000 customers globally and having 1,000+ employees worldwide. Vineet started his career at Boots Plc in the United Kingdom and has also worked in various senior-level positions at Bechtel Corporation and KPMG in Silicon Valley. He holds a bachelor's of science in engineering from Delhi College of Engineering and a master's in business administration (MBA) from Santa Clara University.   Social Links Connect with Vineet on LinkedIn: https://www.linkedin.com/in/vineetkjain/Connect with Vineet on Twitter: (1) Vineet Jain (@CloudNotEnough) / XCheck out Alice's website: https://aliceheiman.com/Connect with Alice on LinkedIn: https://www.linkedin.com/in/aliceheiman/

In this episode, we welcome Aneisha Johnson, Director of Member Experience & Retention for the Jacksonville Jaguars. Aneisha shares her incredible career journey, starting out in Inside Sales for the Minnesota T-Wolves where she developed a love for relationship selling and service. That foundation launched her career forward to Florida where she has blazed a remarkable path into leadership giving her the opportunity to invest in the growth and development of others and provide extraordinary experiences for many clients and members. 

Neste episódio do Vamos de Vendas exploramos as melhores práticas para desenvolver e encontrar talentos em Inside Sales. O papo foi com a especialista Letícia Medeiros, fundadora da Contratação Acelerada e mentora na Darwin Startups. Atraia os profissionais certos, desenvolva vendedores de alta performance e acelere os resultados do seu time comercial.

Alex and Adam meet in the city of angels to discuss Infinite Inside, talk about the PSVR2 to PCVR conversion, Adam's dating life, the plethora of PSVR2 sales and more in this episode of PlayPSVR2: The Podcast

Jeff and Tom talk to the Inside Sales Team here at Grand Design about what they do, working with customers, tours and more! So, grab your coffee and join us!

Hey CX Nation,In this week's episode of The CXChronicles Podcast #237 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas last month with Ashu Dubey, CEO at Gleen AI based in the San Francisco Bay Area, CA. Ashu and his team are building Gleen AI - The most accurate and capable generative AI platform for customer support and success! Generative AI has ushered in a new-era for customer support and they help businesses scale their customer support at a fraction of the cost using Gleen AIIn this episode, Ashu and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team think through on a daily basis to build world class customer experiences.**Episode #237 Highlight Reel:**1. How Generative AI/ML is changing the customer landscape rapidly 2. Equipping your customer facing team with "agent-assist" solutions 3. What we can all learn about AI from Meta, Amazon, Google & others4. Educating customers & employees on where AI will lead us 5. Leveraging AI to expedite the growth of your business Click here to learn more about Ashu Dubey Click here to learn more about Gleen AIHuge thanks to Ashu for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, click here to make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- click here to follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, Forethought AI, Freshworks, TimeToReply & Ascendr) + they can learn more about our CX/CS/RevOps services & please invite them to join the CX Nation!Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused business content. Reach Out To CXC Today!Support the Show.Contact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

This week at NSTA: The Bus Stop - Executive Director Curt Macysyn is joined by ackie Bell, Inside Sales Representative, Scraper Systems by Rite Hite, an NSTA Vendor Partner. Jackie delves into her background and what led her to Scraper Systems. The duo discusses the importance of efficient snow removal. Jackie then outlines the various snow removal solutions Scraper Systems has. Lastly, the duo highlight some success stories from current customers. Become a subscriber and listen to a new episode of NSTA: The Bus Stop every week - targeted advertising packages are available too!Support the Show.

Hey CX Nation,In this week's episode of The CXChronicles Podcast #236 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas last month with Kacey Felila Tolua, Strategic Thought Leader & Technology Innovation Champion based in Salt Lake City, UT. Kacey has 30+ years of contact center leadership insights and experience overseeing several large scale strategic implementations with integration of digital/voice self-service automation, operational excellence, continuous process improvement, and most recently Global Infrastructure and Center of Excellence technology solutions with her customer facing team across the globe.In this episode, Kacey and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that her team think through on a daily basis to build world class customer experiences.**Episode #236 Highlight Reel:**1. How a life-changing injury led to her career in customer experience 2. Leveraging your inner strategic pessimist to drive your vision & priorities 3. Constantly learning & paying attention to up & coming leaders & innovators 4. Why process is paramount in driving the highest quality of products & services 5. Don't waste your customer's time with surveys, just listen to them from the start!Click here to learn more about Kacey Felila ToluaHuge thanks to Kacey for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, click here to make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- click here to follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, Forethought AI, Freshworks, TimeToReply & Ascendr) + they can learn more about our CX/CS/RevOps services & please invite them to join the CX Nation!Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused business content. Reach Out To CXC Today!Support the Show.Contact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

Listen to a powerhouse podcast on the top trends in compliance, tackling everything from the CARS Rule to cyber security. Today's speakers are:Shannon Robertson, Executive Director, AFIPGlenice Wilder, Vice President, Training & Inside Sales, EFGAnthony Olivieri and Charles Horsley, EFG Training ManagersLearn more about EFG's Training Services: https://www.efgcompanies.com/services/training-services/Learn more about AFIP: https://afip.com/Have a topic for us to discuss? Email us at trainingservices@efgusa.com

Leandro Vieira recebe Max Sátiro, sócio da V4, maior assessoria de Marketing da América Latina, e especialista em estratégias de mídia paga. Ele explica como otimizar o ROI das suas campanhas, quais os pilares de uma campanha bem-sucedida e como replicar esses conceitos para outras ações. Fale pessoalmente com Max Satiro pelo WhatsApp para fazer um diagnóstico das suas campanhas. [Sobre o entrevistado] Max Sátiro é especialista em estratégias de mídia paga e Gestão de times de Inside Sales. Tem graduação em Marketing e faz MBA na mesma área pela FGV. Na V4 Company, Sátiro atua como sócio, CMO e VP de Vendas, gerindo e liderando mais de cem profissionais e especialistas de ambas as áreas.See omnystudio.com/listener for privacy information.

In this episode of "The Thriving Equine Professional," host Jodi Lynch Findley engages with Autumn Miller, an influential figure in the equine industry. The dialogue explores Autumn's transformative journey from an aspiring veterinarian to a key player in the equine financial services sector. Autumn discusses the critical milestones in her career, elaborates on the importance of inside sales roles, and offers valuable advice for young professionals aspiring to enter the equine industry. Thrivers can look forward to discerning insights about career resilience and the evolving landscape of equine industry roles. Autumn Miller shares her early aspirations centered around veterinary school but explains how her career path evolved, steering her toward pivotal roles in industry and financial services. Autumn emphasizes the significance of having grit and being bold in the face of competitive job markets. This enlightening conversation highlights essential skills acquired through inside sales positions and the necessity to be versatile in one's educational and career pursuits. With detailed commentary on work-life balance, particularly as a military spouse and a young mother, Autumn's experience provides a rich, relatable narrative filled with practical takeaways for professionals at any career stage. Key Takeaways: Grit and Determination: Autumn emphasizes the importance of resilience and mental toughness in navigating career transitions, especially in highly competitive fields like animal health. Versatility in Education: Broaden your course selection and job experiences to develop a diverse skill set that can open more opportunities. Inside Sales Experience: Inside sales roles are fundamental for developing essential professional skills such as resilience, communication, and customer engagement. Life Balance: Prioritize self-care to maintain a healthy work-life balance, particularly when juggling demanding roles and personal responsibilities. Authenticity and Boldness: Stay true to your core values and be confident in your unique qualities to stand out in your professional journey.   Ready to transform the energy on your team for on-fire effectiveness and results? Looking for your next Event Speaker or Trainer? Email me today! Connect with Jodi www.JodiSpeaksLIFE.com www.LinkedIn.com/in/JodiLynchFindley Jodi@JodiSpeaksLIFE.com https://www.instagram.com/jodispeakslife/

About Kelly Lichtenberger: Kelly Lichtenberger has a strong background in sales and marketing, with experience in various leadership roles. From 2021 onwards, she has worked as the Global Head of Sales Development at Avanan. Before this, she worked at The InsideOut Technologies Company as a Principal, focusing on building and optimizing Inside Sales teams. From 2017 to 2019, Kelly held multiple roles at Razberi Technologies, including Vice President of Marketing and Inside Sales. She was key in delivering network video recording, cyber security, and remote health management solutions during her time there. Before that, Kelly was the President of Consulting Services Group (CSG), where they provided superior customer experience and implemented top talent and technologies for business success. Kelly was also involved in building high-performance sales teams and instituting best-selling processes at Carousel Industries as the Vice President of Inside Sales. Overall, Kelly Lichtenberger has a wealth of experience in sales development, marketing, and team management and has consistently demonstrated success in driving revenue growth and achieving results. Check out the latest episode of our Conversational Selling podcast to learn more about Kelly.In this episode, Nancy and Kelly discuss the following:Value of the human element in sales despite advancements in AI Overcoming fear of rejection in cold calling Differing views on the use of scripts in sales calls Building and maintaining successful inside sales teams Role of emotional intelligence (EQ) in prospecting and sales Benefits of emotional intelligence for women in sales Key Takeaways: You can have a script, but knowing how to play within that keeps the human element there. Women do phenomenally at sales. The worst answer in sales is "maybe." We all have a mutual benefit for everybody, being happy and wanting to stay."I still very much believe in the human element. We hear a lot about AI and tools, what these tools can do, and what this system can do. We miss a big part of the sales cycle when we leave out the human element. I talk to my team often about this, and I think what happens is it comes down to skill set. There are a lot of people who don't have the skill set to use the phone as a selling device appropriately. So, it's easier to say it doesn't work and it's dead. The more people say that, the more it helps me and my teams because it opens the doors. Fewer people are calling, so I'll get through." – KELLY"So, when you think about emotional intelligence, it's the same as EQ. People have heard of IQ, which is knowing how. EQ is knowing you. Emotional intelligence encompasses self-awareness, self-regulation, motivation, empathy, and social skills. It's really about adding the human element into sales. When working with a team, I tell them, "We're not going in to sell on step one of the first conversation. We're looking at how to build a relationship, even in your personal life. It's about being you." One of the things that people forget to do often is to focus so much on the product know-how and forget that there's an actual person on the other end. Do we understand their role? Their pain points? What would be helpful to them in their position? If you're facing rejections, know how to handle it, pivot, and not get upset if you have a day where there are many hang-ups or didn't get through and set up the demo. Knowing that motivation, if you're not doing those things again, how do you turn something like cold calling into a skill set and not just give up because it's not working for you? Many people do. Then again, they want to say, "This didn't work." Well, maybe it's that you didn't work on that one." - KELLY"So, active listening is a big part of emotional intelligence, which comes in a few places. It's going to come into social skills. It will come into self-awareness, but really, the social skills of understanding. Knowing when to let somebody speak and actively listening to have it be heard allows you to respond appropriately. When we call someone, I must remind them that they may not always love our product or think that everyone on the planet needs it, but not everybody does, or maybe they don't see it. So, how do we have conversations to open up what they need? And if we fit, great. If we don't, then at least know how to build that relationship because, down the road, there might be something new added into your line of products that they could need." – KELLYConnect with Kelly Lichtenberger:LinkedIn:www.linkedin.com/in/kellylichtenbergerAvanan: www.avanan.comTry Our Proven, 3-Step System, Guaranteeing Accountability and Transparency that Drives RESULTS by clicking on this link: https://oneofakindsales.com/call-center-in-a-box/  Connect with Nancy Calabrese: Twitter:https://twitter.com/oneofakindsalesFacebook:https://www.facebook.com/One-Of-A-Kind-Sales-304978633264832/Website:https://oneofakindsales.comPhone: 908-879-2911 LinkedIn: https://www.linkedin.com/in/ncalabrese/Email: leads@oneofakindsales.com 

In this curated episode of the Revenue Builders Podcast, John McMahon and John Kaplan dive into a discussion with Joe Young, the Vice President of Worldwide Commercial Sales at Zscaler. They explore the challenges of maintaining consistency in the sales process across different teams and segments. Joe shares insights into how they align the inside and outside sales processes, ensuring smooth transitions and effective sales execution.KEY TAKEAWAYS[00:00:55] Consistency in Processes: Maintaining consistency in the sales process across different teams and segments is crucial for effective sales execution.[00:02:32] Standardization Across Stages: Standardizing fundamental sales processes across each stage ensures that reps are equipped with necessary skills for smooth transitions and quicker ramps.[00:03:43] Focus on Key Needle Movers: Prioritizing key aspects of the sales process, such as pain identification and champion building, helps reps ramp more quickly into their roles.[00:04:43] Establishing the Three Why's: Understanding the reasons behind a customer's decision to buy—why buy anything, why buy now, and why buy from me—lays the foundation for effective sales engagement.[00:06:33] Mapping the Sales Process: Mapping out the sales process stage by stage helps maintain clarity and alignment, ensuring that reps understand their roles and responsibilities at each stage.HIGHLIGHT QUOTES[00:01:41] "Our job is promoting people... It's recruit and develop the future generation of sales talent and sales leadership at the company."[00:05:09] "Regardless of what the qualification criteria is, you've got to be able to scoop up those three big things."[00:07:55] "If we do the right things in stages 1 through 3, it's a proof of value. We should be delivering a proposal in stage 4 and hopefully closing."Listen to the full episode with Joe Young through this link: https://revenue-builders.simplecast.com/episodes/from-inside-to-outside-sales-the-growth-and-progression/Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/

Take a deep dive with Matt and ACV's Senior Manager of Inside Sales, Tyler Beresford, on how ACV's sales organization helps dealers get the most out of our digital marketplace and other services. Tyler shares how the team at ACV guides dealers step by step through onboarding and really figuring out the best strategies to getting the right inventory for the right price at the right time for your dealership. Ready to get started? Visit acvauctions.com and click "Get Started"—it's as simple as that!

In our latest episode of F&I Talk Outside the Box, EFG VP of Training and Inside Sales, Glenice Wilder and EFG Training Manager, Anthony Olivieri discuss the importance of F&I training as profit margins continue to shrink in today's automotive market. Learn more about EFG's training services: https://www.efgcompanies.com/services/training-services/Contact the F&I Talk Outside the Box team: trainingservices@efgusa.com

In this episode, Brooke and Derrick delve into the intricacies of inside sales, highlighting its potential for success when executed strategically. They emphasize the importance of finding the right balance in investment, technology, and operational support to scale up effectively. With insights into building strong partnerships between inside and outside sales teams, they explore methods to manage change, align goals, and foster a culture of continuous improvement. From overcoming objections to nurturing talent, they discuss the qualities that set apart good sellers from great ones, offering valuable advice for both aspiring and seasoned sales professionals.#salesconsultantpodcast #insidesales #salesdevelopment #salesstrategy #b2bsales #salesoperations #salestech #salesculture #outsidesalesTime Stamps:[02:25] - Challenges faced when building and scaling an Inside Sales model including under investing in key areas.[07:10] - Managing the change when developing a new inside sales team.[09:30] - Which CRM is preferred and a discussion on how to approach data hygiene. [12:43] - How leaders should approach managing the dynamics between inside and outside salespeople including strategies for improving the teaming element.[19:54] - Brooke expands on the “any reply can be a good reply mindset” which leads to a discussion on handling objections.[26:38] - What separates good salespeople from great salespeople.[29:12] - The common trait amongst the reps who are promoted from inside sales to outside sales.Connect with Brooke:Brooke's LinkedIn Page: https://www.linkedin.com/in/brooke-lafleur-0a508132/Connect with Derrick:Derrick's LinkedIn Profile: https://www.linkedin.com/in/derrickis3linksales/Follow Derrick on Instagram @derrickis3linksalesThese interviews are also available on Derrick's YouTube page - https://www.youtube.com/channel/UCFfMnGtGWVrzO3BorCimojw

In this episode of the Women In Customer Success podcast, my guest is Ursula Llabres, the Global Director of Customer Growth and Commercial Sales at Reality Labs, Meta.Ursula was one of the founding leaders of customer success practice (being one of the first 10 in CS at salesforce.com back in 2005) and has since transformed and led high-performing global teams at some of the top tech companies like Oracle, Salesforce, Box, Microsoft, InsideSales and now Meta to name a few. We talk about how to reach an executive position and the important senior management skills needed for an executive-level position. Whether you're just starting out as a Customer Success Manager or you're an experienced manager, Ursula shares helpful information that will help you get ahead. Ursula gives tips on communicating with authority, articulating thoughts and ideas clearly and effectively, and how to be confident as a manager.She also advises how to dress like an executive and the right executive style to help you look and feel professional.In today's episode, you'll learn:How to lead as an executiveConfidence tips for managersSenior managerial skillsHow to be articulate and well-spokenHow to communicate with authorityHow should an executive dressInclusion and diversityStrong body language How to get into an executive positionSkills to thrive as an executiveIf you're on your own leadership journey, feel free to share your experiences in the comments below. Let's grow together!This episode is brought to you by Vitally.io.  Visit vitally.io/women today to schedule your demo and get your Airpods.Follow Ursula! __________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie

Welcome to OrchestrateSales.com's Inside Sales Enablement Season 3 Enablement History. Where we hop in the Enablement Time machine and explore the past, present, and future of the elevation of a profession.On Episode 11, Erich Starrett hosts Bob Perkins, the Founder AAISP, the American Association of Inside Sales Professionals (now Emblaze) in the Orchestrate Sales Studios on the eve of the #digitalnow conference in Chicagoland next week (including a special promo code if you have not yet RSVP'd!) We begin with his origins in telesales to Inside Sales to forming the AAISP. And from where he first crossed paths with #SalesEnablement in the journey to modern day where Emblaze is partnering with the Revenue Enablement Society for track next week. Highlights from the episode include...PAST:⌛️ Bob was on the first ever Inside sales implementation of Siebel. "We used to pull out a stopwatch and time how long it would take to pull up a customer record."⌛️ Bob and Larry Reeves held the first AAISP conference for 50 people in Minneapolis in 2009 using a sound system borrowed from Bob's church.⌛️ By year two they had 200 and started getting calls from places like Japan, Afghanistan, France begging to start a chapter in their location.⌛️ The explosion of Inside Sales created a need to scale the training of less experienced reps. Which created demand for Sales Enablement.⌛️ Bob reflects on how Jill Rowley "The EloQueen" ushered the social selling mix onto the sales scene.⌛️ In Bob's early experience the SES he talked with Scott Santucci about the similarities and differences between the two organizations. PRESENT

Sally Duby serves as the Chief Sales Officer at The Bridge Group, a premier consultancy specializing in Inside Sales and Sales Development. With a profound expertise in constructing and revamping inside sales and sales development teams, she champions the integration of cutting-edge technologies and services with pioneering sales methodologies to drive accelerated revenue expansion. Her career includes significant roles at industry giants like Oracle and Skype, alongside a notable 15-year tenure at the helm of an inside sales consultancy, where she honed her leadership and strategic skills. We discuss her new book: Sales Development Hacks that Work. Buy it here: https://www.amazon.com/Sales-Development-Hacks-That-Work/dp/B0CR16C3SB

Itam (I.T.) Antigha, more commonly referred to as "I.T.", is one of the members of the VertiMax Team as part of the Inside Sales and Client Support team. He is responsible for supporting and serving the VertiMax community by organizing personalized visits to educate, engage and develop relationships with coaches, trainers, and athletes.   I.T. often helps clients with information around maintaining their Vertimax in the best condition possible. In this episode, he speaks with Al on some of the signs you need to be aware of when it comes to replacing your Vertimax resistance bands.    Key Takeaways: [1:55] What's the difference between a vertimax band and an average resistance band?  [3:50] On average, how long do Vertimax bands last?  [5:00] When does it make sense to change the bands? Are there signs to look out for?  [6:45] Can the client/owner change the bands themselves? Yes!  [8:40] How do you find replacement bands?  [10:15] It's important to know that you'll be replacing the set of bands with your Vertimax; not just one band.  [12:00] Need help? Send us an email or message! Happy to help!    VertiMax VertiMax on Facebook VertiMax on Instagram VertiMax on YouTube VertiMax on LinkedIn VertiMax Certification Education   Tweetables: “The more you maintain the bands after each use, the better it would be to you."   "If there are white fibers sticking out of your bands, that's an indication that you want to change your band soon."  

Itam (I.T.) Antigha, more commonly referred to as "I.T.", is one of the members of the VertiMax Team as part of the Inside Sales and Client Support team. He is responsible for supporting and serving the VertiMax community by organizing personalized visits to educate, engage and develop relationships with coaches, trainers, and athletes.   I.T. is back with another informative episode with Al. They talk about how linebackers can improve their movements with specific drills that help them move in a versatile direction. Linebacker requirements have changed over the years, and are required to be developed into more speedy blockers. Here's some drills to consider when you're improving your linear and lateral movements.   Key Takeaways: [1:15] A little bit about I.T. and what he does at team Vertimax.  [1:50] Linebacker position in football has changed dramatically over the years.  [4:20] Being able to work forwards and backwards is key to a well-developed linebacker.  [4:35] I.T. explains the Angle Drill.  [5:55] Back peddle and shuffle drill.  [8:30] Open field tackling - what should players be aware of?  [12:10] I.T. shares why cutback drills are helpful for in-game practice.  [15:00] Want more football drill info? Download the Vertimax app!     VertiMax VertiMax on Facebook VertiMax on Instagram VertiMax on YouTube VertiMax on LinkedIn VertiMax Certification Education   Tweetables: “The game of football has become much more passing and running all over the field, the linebacker has to be a blend of athletic, fast, and also stopping the run."   "Linebackers are like hybrid safeties. Linebackers have shrunk in size over time. ."  

In this episode, Chris and Jeff welcome Dominic Leone, the mastermind behind the Redux Group's explosive growth. Dominic shares his insights on building a high-performing inside sales agent (ISA) team, the importance of investment in quality talent, and strategies for nurturing leads into successful closings. Discover the secrets to creating a resilient and dynamic sales team capable of navigating the challenges of real estate sales.Send Dominic a text and introduce yourself: 941-932-5164Learn more about him here: https://www.thereduxgroup.com/team/dominic-leone RESOURCES: