Podcasts about founder president

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Latest podcast episodes about founder president

Entrepreneur Money Stories
EP 66- All About EO Strategy with Integrator Kevin Hudson

Entrepreneur Money Stories

Play Episode Listen Later Oct 3, 2022 47:31


Kevin Hudson is the Founder & President at Keylan Management Group, which helps small and medium-sized businesses improve their selling and leadership effectiveness. He is also the founder and president of Integrator for Companies Running on EOS® Entrepreneurial Operating System which provides fractional integrator services for companies running on Entrepreneurial Operating System (EOS)®️ to help increase organization, clarity, structure, and accountability within their business.   In this episode, Kevin gives us a deep dive into EOS, how to use it for your business effectively and why it can be so helpful.  In this episode, Kevin also discusses:    How EOS helps Kevin run 2 businesses 1:47 The importance of accountability 6:15 Kevin's history with EOS 7:58 What makes EOS so transformational 6:16 The right size business for EOS and how to know when to implement 21:50 What Kevin likes to see on his clients scorecards 31:39 How Kevin keeps his money mindset strong and keeps himself motivated 35:41 Connect with Kevin:  Website |  https://www.hudsonintegrators.com/ Website | https://keylangroup.com/ LinkedIn | https://www.linkedin.com/in/kevin-hudson-b6697827/ Connect with Danielle: Website | https://www.kickstartaccountinginc.net/ Facebook | https://www.facebook.com/kickstartaccountinginc/ Instagram | https://www.instagram.com/kickstartaccounting  Twitter | https://twitter.com/KickstartAcct   Things Mentioned in Today's Episode:  Book your FREE Discovery call: https://kickstartaccountinginc.com/book-a-call/ Test your Financial Health: https://kickstartaccountinginc.com/checkmyfinancialhealth/   Learn how to pay yourself as a CEO - https://www.kickstartaccountinginc.com/getpaid  

Remarkable Retail
BONUS EPISODE: Coresight's Deborah Weinswig Recorded Live at GroceryShop

Remarkable Retail

Play Episode Listen Later Sep 30, 2022 16:50


We are excited to release a series of bonus episodes recorded live in Las Vegas at the recently completed GroceryShop 2022 conference.Our first special guest is Deb Weinswig, founder and CEO of Coresight Research, and we challenge you to find a podcast episode that delivers more insight per minute.We break from our usual form to get Deb's 5 hot-takes on 5 hot topics, including the future of live-streaming, the retail technology she's most excited about, separating the hype from hope in retail innovation, her most interesting take aways from GroceryShop, and what will it take for China to bounce back. Coresight's 10 10 event:  https://1010shoppingfestival.com/register-for-1010/About DeborahDeborah Weinswig is the founder and CEO of Coresight Research. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research.Deborah was ranked the #1 analyst by Institutional Investor for 10 years in a row. She was named one of the Top 50 Retail Influencers by Vend in both 2016 and 2017, and received the Asia Retail Congress's Retail Leadership Award in 2016. She was also recognized by LinkedIn as a top Voice in Retail in 2017 and 2018.She serves on the board of directors for Goodwill Industries New York/New Jersey, GUESS?, Inc., Kiabi, Street Soccer USA and Xcel Brands, Inc. Deborah is on the advisory board of the World Retail Congress as well as several accelerators.Deborah is a Certified Public Accountant and holds an MBA from the University of Chicago.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! 

The Food Professor
Living in the Eye of the Storm and Special Guest Peter McLaughlin,  President at ANNE of Green Gables Chocolates

The Food Professor

Play Episode Listen Later Sep 29, 2022 46:36


Sylvain living his life at the eye of the storm this past weekend as Atlantic Canada got pummelled by an epic storm -  and we talk about another storm, his call out for grocers to freeze pricing…Our special guest on this episode is based in PEI, Peter McLaughlin President and Managing Partner at ANNE of Green Gables Chocolates A reminder to everyone we will podcasting live and interviewing a whole slate of guests at the upcoming Coffee Association of Canada Conference, in Toronto at the Globe and Mail Centre….November 14…..get your tickets today and come by and say hi We update the listeners on the global food impacts of the Ukraine war - from a food perspective some grains have flowed out of their ports - but take us through the state of fertilizer, your level of concern for Africa and the middle east, Europe, and overall the global supply of grains  etc.About PeterPeter McLaughlin was born on Prince Edward Island, one of the four Atlantic provinces in eastern Canada. He earned his BS degree from St. Francis Xavier University and his master's degree from the University of New Brunswick. From 2016 to 2018, he was president of Interbake Foods in Richmond, Virginia, a leading North American private-label biscuit, cracker, baked dairy products, and filling equipment manufacturer. He was with Loblaw Companies Limited, Canada's largest food retailer with food distribution divisions across the country, for nearly 20 years. He was president, Emerging Business Division and senior vice president of several businesses including National Wholesale and Deli, Home Meal Replacement & Bakery. From 2012 – 2016, he chaired Loblaw's Diversity and Inclusion Council. Peter and his wife, Niki, have two sons, Riley (age 21) and Brogan (age 19) and a daughter, Bayley (age 18).About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Conversations with CommerceNext
Liz Horowitz, Founder, Sonic Strategy Consulting

Conversations with CommerceNext

Play Episode Listen Later Sep 28, 2022 18:42


Welcome to the Conversations with CommerceNext podcast, I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, meet Liz Horowitz, Founder, Sonic Strategy Consulting on the evolution of the podcasting industry and opportunities for brands and retailers with this media.ABOUT US: Scott SilvermanAn ecommerce veteran, Scott Silverman has been active in the industry since 1999 and is passionate about digital retail and the innovation driving the industry. Scott Silverman is the Co-Founder of CommerceNext. Previously, he spent 10 years as Executive Director of Shop.org where he launched the Shop.org Annual Summit. Scott co-invented “Cyber Monday” in 2005 and was the founder of Cybermonday.com in 2006, a shopping site that has generated more than $2.5 million for Shop.org's scholarship fund.Veronika SonsevVeronika Sonsev is the Co-Founder of CommerceNext. She also leads the retail practice for Chameleon Collective and is a contributor for Forbes on how to grow retail and ecommerce in the age of Amazon. Having spent the last 10+ years working with some of the largest retailers and direct-to-consumer brands, Veronika has intimate knowledge of the challenges facing retail and ecommerce today. She is also an advocate for women in business and founded the global non-profit mBolden, which is now part of SheRunsit. Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael       here  or on       LinkedIn. 

Remarkable Retail
Accelerating Innovation in Turbulent Times with Guest Tim Simmons, Chief Product Officer at Sam's Club

Remarkable Retail

Play Episode Listen Later Sep 27, 2022 41:11


We're recording live this week from the just wrapped GroceryShop conference in Las Vegas.Our guest this week is Tim Simmons, SVP & Chief Product Officer of Sam's Club, who takes  us deep into the transformation process that he's been helping lead. We learn how Walmart and Sam's Club have been evolving and accelerating the pace of innovation. It's a Master Class on how to embed a culture of experimentation and the role of design thinking and agile methodology. We also learn what "The 5 Why's" and "low fidelity prototyping" are all about and how they are making a real difference at Sam's. We close on the critical role of executive leadership in driving the innovation agenda--turns out "Scooby snacks" might be the key.But first we share our top take-aways from the conference before diving into our hot-takes on the latest retail news, including what a big jump in interest rates means for retail. But Walmart and Target say "damn the torpedoes, full speed ahead" when it comes to holiday hiring plans. Then it's thoughts and prayers time for JC Penney as they revel more details about their turnaround plans. We raise questions around Wegman's decision to bail on "scan-and go" before returning to the Wobbly Unicorn Corner to discuss Stitch Fix's earnings whiff and the potential acquisition of Purple. About TimTim serves as the Senior Vice President and Chief Product Officer at Sam's Club. In this role, he oversees product management, operations transformation, and the user experience across omnichannel commerce, digital in-club experiences, supply chain, merchandising, and more. Tim joined Sam's Club in 2015 and has worked in various areas of the business including Membership and Marketing, Operations Transformation and In-Club Product Management and Fulfillment before taking on his current role in 2021.Before joining Sam's Club, he spent more than 15 years working largely in professional services, doing advertising and consulting for companies such as MRM/McCann, RAPP, Peppers & Rogers Group and Ernst & Young. During this time, he worked with clients across numerous industries including technology, retail, oil and gas, entrainment, travel, food services and health care to help generate growth, increase market share, and provide measurable impact.Tim has an Associate of Arts degree from Snow College, a Bachelor of Arts degree from Brigham Young University, and an MBA and Masters of International Studies from the Marriott School of Management at Brigham Young University.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Global E-Commerce Tech Talks
How Beauty Brands Can Drive International DTC Expansion: GELF 2022 Preview

Global E-Commerce Tech Talks

Play Episode Listen Later Sep 23, 2022 14:47


The 2022 Global E-Commerce Leaders Forum brings together the top thought leaders and players in the global cross-border industry and in this episode meet Beauty Industry Group's Director of Value Creation, Kevin Runolfson, and Global-e's CEO, North America, Matthew Merrilees. Together they discuss how multi-portfolio businesses can capitalize on the cross-border eCommerce opportunity as a group while still supporting each of their brands' unique identities, empowering them to expand their global footprint.Photo by Luca Bravo on UnsplashIf you liked this podcast, you can follow us on Apple iTunes, Spotify, Amazon music podcast channel or your favorite podcast platform, please rate and review with a five star rating and be sure and recommend to a friend or colleague in the retail and cross-borders commerce industry.I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on LinkedIn, and you can learn more about the Global E-Commerce Leaders Forum and continue to keep up with the latest on cross-border commerce online at https://www.globalecommerceleadersforum.com/Safe travels everyone - see you in NYC September 29th, 2022!!About KevinExperienced Continuous Improvement leader successful in implementing and sustaining lean management systems that deliver value, decrease waste, and improve outcomes. Seasoned operations expert focused on strategic planning and organizational alignment, while delivering financial results. Relationship management expert comfortable with and capable of working with government leaders, community leaders, boards members, senior executives, and staff. Master of creating organizational culture that fosters commitment by engaging all employees in problem solving and continuous improvement. Straight-forward communicator willing to engage in crucial conversation in a respectful and productive manner. About MatthewGlobal-e is the leading provider of comprehensive cross-border solutions and we continue to make significant investments into the North America market! Led by a team of experienced executives with broad and diverse expertise, we provide a unique technology-based, end-to-end solution for online merchants to handle all their cross-border needs.As Chief Executive Officer, I am responsible for all aspects of the country's International e-commerce business. I travel often to meet and learn from team members and employees around the country, giving my time and attention to ensure everyone understands the critical role they play and value they bring to delivering best-in-class service to our customers – locally and internationally. My focus is to ensure we are investing in our people and putting a hyper focus on our conversion to ensure the continued growth and quality for our customers.Through a simple single integration we remove all friction points to sell globally. Coupled with our strong analytics and international market insights, we deliver huge sales uplift to our clients, increase customer satisfaction and most importantly boost conversion.Simply “Go Global. Be Local.” About UsKent AllenI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance.Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and Expression About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.

The Voice of Retail
Lauren Fernandes, Global Director, Thought Leadership for Nielsen IQ, and their 2022 Brand Balancing Act Report

The Voice of Retail

Play Episode Listen Later Sep 23, 2022 33:11


Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.In this episode, meet Lauren Fernandes, Global Director, Thought Leadership for Nielsen IQ, joins the podcast to share the powerful insights for retailers and brand owners from their 2022 Brand Balancing Act, the global implications, and lessons for retailers in Canada.Thanks for tuning into this special episode of The Voice of Retail.  If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About  LaurenI excel at translating complex and seemingly disparate information into impactful narratives. Integrating data-driven insights with compelling perspective, I am a storyteller and strategic content creator. I have a unique ability to inform, inspire and engage across a broad spectrum of subjects. I'm a visionary leader, passionate speaker, methodical organizer, caring team player and someone with a proven track record for driving results within my various communities of interest.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.

How Soccer Explains Leadership Podcast
The Hero's Journey and Coaching with Dan Williams, Founder of Sports Serve and Next Level Soccer Academy

How Soccer Explains Leadership Podcast

Play Episode Listen Later Sep 22, 2022 64:27


In Episode 100, Dan Williams, soccer coach and Founder/Coach at Next Level Soccer Academy, and Founder/President of Sports Serve, talks with Phil and Paul about lessons he has learned from playing and coaching, his work with the Global Sports Movement, his thoughts on youth soccer in the US, how overcoaching and focusing on winning affects our players' development, demystifying college recruiting, and what the Hero's Journey has to do with parenting and coaching. Specifically, Dan discusses: His personal story, how he developed his passion for soccer, leadership, ministry, and coaching, and how he is using soccer to teach life lessons to his players and many others around the world (3:09) The Global Sports Movement and how it is impacting lives around the world through sport, fitness, and play (10:10) His thoughts on the trajectory of youth soccer in the US, positive and negative (12:23) The role overcoaching plays when we talk about decision making and execution from a player standpoint (20:19) How the focus on winning in youth sports has affected the development of young players (23:36) How he has used lessons learned from soccer in his ministry (30:56) How he is using lessons learned from soccer in his marriage and parenting (40:13) Demystifying college recruiting (46:57) What the Hero's Journey has to do with parenting and coaching (49:35) His book recommendation (59:07) Resources and Links from this Episode Next Level Soccer Academy Global Sports Movement Uncut Video of the Episode HSEL Facebook Group Warrior Way Soccer Coaching the Bigger Game Program Phil's email for DISC Training The Five Love Languages: The Secret to Love that Lasts, by Gary Chapman All or Nothing: Arsenal (Amazon Prime Video) All or Nothing: Tottenham (Amazon Prime Video) All or Nothing: Manchester City (Amazon Prime Video) The Road to Character, by David Brooks

Conversations with CommerceNext
John Hazen, Boot Barn Chief Digital Officer, Finds The Right Fit With Stores & E-Commerce

Conversations with CommerceNext

Play Episode Listen Later Sep 21, 2022 33:39


Welcome to the Conversations with CommerceNext podcast, I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.On this episode meet John Hazen, the Chief Digital Officer at Boot Barn, a west-coast-based specialty store retail powerhouse. John describes his journey to working within a retail first brand and appreciating the cultural differences in any organization to be truly successful. Next, John talks about his deep attachment to ensuring a seamless shopping experience for his customers and the journey at Boot Barn to keep the focus and understand the power of their stores and the force multiplier that a well-architected digital strategy must become.About JohnOmnichannel and e-Commerce executive/thought leader rooted in apparel&footwear. Extensive experience architecting, launching and running global enterprise initiatives focusing on Omnichannel, e-commerce, retail digital enablement & CRM . Expert in commerce platforms, merchandising, technology with a strong digital background , inventor of patented technology for Nike Digital. MBA from Loyola Marymount University and extensive (15+ years) digital experience working within the apparel/retail industry.Skateboarder, surfer , triathlete and Pixar nut.

Remarkable Retail
Retail Fight Club: Can Kohl's Be Turned Around?, with guest Ethan Chernovsky

Remarkable Retail

Play Episode Listen Later Sep 20, 2022 36:09


"The first rule of Retail Fight Club is to tell everybody about Retail Fight Club."- Michael LeBlancThis week we debut a new segment: Retail Fight Club, where we debate a contentious issue that just about everyone in retail is talking about. Ethan Chernovsky, Placer.ai's VP of Marketing returns to the pod and steps into the ring with Steve for our inaugural episode to present opposing view points on the likelihood of Kohl's mounting a meaningful return to its former glory. Will their bold set of strategic initiatives be on target, or merely amount to a slightly better version of mediocre?But first we give our hot-takes on the week's retail news, including the latest read on inflation and US monthly retail sales. We also weigh in on recessionary declarations from FedEx, the World Bank and RH's CEO Gary Friedman, before reviewing new sales projections for the holiday season. Then it's Yeezy come, Yeezy go as the artist formerly known as Kanye West and the Gap part ways. We also revisit the Wobbly Unicorn Corner to discuss the train wreck that is Rent the Runway, before briefly touching on an interesting merger of digitally native brands and an apparent change of heart when it comes to Walmart as an interesting distribution partner. We end on an inspiring note, discussing the big news that Patagonia's founder is giving away the company to support action on the climate crisis.Photo by Attentie Attentie on UnsplashCNBC Kanye West, who goes by Ye, interview. Fight Club | 20th Anniversary | 20th Century FOX About EthanEthan Chernofsky is the VP of Marketing at Placer.ai. Previously, Ethan was the VP of Marketing at Orbs. Ethan holds an MSc in International Relations from the London School of Economics and Political Science.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Remarkable Results Radio Podcast
Customer Perceptions Part 3 – Bob Cooper and Chris Monroe [RR 781]

Remarkable Results Radio Podcast

Play Episode Listen Later Sep 20, 2022 39:43


We are wrapping up our 3 part series with Bob Cooper and the Q&A discussion with a customer panel at the 2022 Elite Invitational. Chris Monroe joins us as we discuss websites, google ads and cause marketing. Don't forget to download your complimentary Customer Care Guide and an Owners Job Description Guide by going to eliteworldwide.com/ARN or find the link in the show notes.  Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Chris Monroe, https://monroetire.com/ (Monroe Tire & Service), Shelby, NC. Business Development Coach,  https://eliteworldwide.com/ (Elite Worldwide), Elite Top Shop 360. Listen to Chris' other episodes https://remarkableresults.biz/?s=%22chris+monroe%22 (HERE  ) Key Talking Points Watch Full Episode on YouTube https://www.youtube.com/watch?v=LhldX5TgVw0 (HERE) Websites - What they look for on websites: years in business, pictures of shop/employees (nonstock photos), connection (dogs, kids etc), phone number and email address, reviews, attraction to family business What didn't they say? Price, list of services Google Ads - Their use of the paid Google ads found at the top of search results- they do not consider them as recommendations. Consumers want to do their own research Cause Marketing - powerful but not a top priority to sway decisions, encourage referrals, and find a cause you believe in to be involved with. Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) https://remarkableresults.biz/remarkable-results-radio-podcast/e773/ (Link to Part 1) https://remarkableresults.biz/remarkable-results-radio-podcast/e777/ (Link to Part 2) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Life in the Front Office
Creative Brand Development with Andrew Stallings, Founder & President of the Athelstan Group

Life in the Front Office

Play Episode Listen Later Sep 19, 2022 39:49


Andrew Stallings, Founder & President of the Athleo group dives into his journey to stating the group, representing athletes outside of the big 4 sports, and how those athletes are continuing to grow and evolve! For a limited time during 2022, use the code “LIFO” for 15% off one-time packs on sujajuice.com. Follow us on Instagram @lifeinthefrontoffice for sneak peaks of upcoming episodes and throwbacks to great content from past episodes! --- Send in a voice message: https://anchor.fm/lifeinthefrontoffice/message

The Voice of Retail
Phyl Terry revolutionizes the executive job search with his new book "Never Search Alone"

The Voice of Retail

Play Episode Listen Later Sep 16, 2022 38:32


Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.In this episode, meet Phyl Terry, as we catch up and share experiences going back 25 years together in the eCommerce usability field and talking about his new book, Never Search Alone.  Based on 25 years of experience working with thousands of leaders, the book provides a time-tested, multi-step process to find the right job now – one that sits at the intersection of hopes, dreams, and market realities.Learn more about Slow Art DayThanks for tuning into this special episode of The Voice of Retail.  If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About PhylPhyl Terry, Founder and CEO of Collaborative Gain, Inc., launched the company's flagship leadership program – The Councils – in 2002 with a fellow group of Internet pioneers from Amazon, Google, and others. Thousands of leaders from the Internet world have come together in the last 15 years to learn the art of asking for help and to support each other to build better, more customer-centric products, services, and companies (see their testimonials).Phyl has also spent close to three decades as a pioneer and leader in customer experience. As CEO of Creative Good for 15 years, Phyl and the team ran hundreds of consulting projects helping companies like Apple, Facebook, and the New York Times build digital experiences that delight customers. Phyl also co-authored Customers Included, the book widely praised  for its practical and passionate focus on building better businesses, and is currently writing his second book on the art of asking for help, which will be published by the Harvard Business School Press (see his previous HBR article and TEDx talk.As a speaker, Phyl has given hundreds of keynotes and featured talks at events like the Harvard Business School Distinguished Speaker Series, National Retail Federation conferences, Forbes, Inc. Magazine, TEDx and for private corporations such as Apple, American Express, eBay, Fidelity, Google, Intuit, Walmart, and many others. See a list of companies and conferences where he's spoken (and some testimonials and a 3 minute video about his talk). Phyl has been profiled and quoted extensively in publications like the Wall Street Journal and the New York Times and named by Fast Company as one of the Fast Company 100 – 100 leaders shaping the 21st century.In his spare time they founded and run three pro-bono programs – Slow Art Day, Reading Odyssey, and the Warren Buffett Reading Group.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.

The Food Professor
Season Three Premier With Special Guest Tamara Rebanks with the Homegrown Innovation Challenge

The Food Professor

Play Episode Listen Later Sep 15, 2022 49:54


Our season three premier!  Well we are back, live on the mic, Sylvain is back in Halifax teaching at Dalhousie University after being a visiting scholar in Florida We have a great season premier episode with our very special guest Tamara Rebanks - chair of the Homegrown Innovation Challenge Taskforce, director at Weston Family FoundationNow before we jump in we wanted to dedicate this episode to our friend and colleague Xavier Poncin who sadly passed away this summer while we were on hiatus - a great supporter of food innovation in Canada.    We were chatting last week with the folks at SIAL, which will be in Toronto May 9th 2023 - again we'll be the official podcastWhere on earth can we start…well lets start with the important stuff…after much discussion and encouragement…you watched Breaking Bad!  Now, say my name!   Okay, you have a new book coming out La Révolution des protéines and your last book Poutine Nation was nominated for an awardWell its September, and the price of Dairy has gone up again, the result of a rare twice in a year ask for price increases…over the summer what did you learn about the data behind this latest round of price increases, and where are we at todayWhat are you thoughts around U.S. firms like Driscolls growing berries in Canada…running out of water in the US…why can't we just do that?Government policy and farmland…this has come up twice, once with a fertilizer policy and second this weekend in the Globe & Mail talking about an opportunity …What research from the lab did we miss, and what is coming up?Grocers don't make too much money after all…. Tamara Rebanks - chair of the Homegrown Innovation Challenge Taskforce, director at Weston Family FoundationAbout TamaraTamara is a skilled funder with over 25 years of experience working with charities. She has worked on both sides of not-for-profits in Canada, the US, and the UK, and understands the challenges of raising funds for worthy initiatives as well as the pleasure of developing strategic philanthropic goals and executing them.She managed the corporate donations of George Weston Limited and Weston Foods for nearly twenty years and chaired the Weston Family Foundation, one of Canada's largest private foundations. Tamara is the current chair of the Homegrown Innovation Challenge Taskforce, created and funded by the Weston Family Foundation and sits on the Advisory Board of the Faculty of Land and Food Systems at UBC, as well as the boards of Massey Hall and Roy Thomson Hall and Park People.About UsDr. Sylvain CharleboisDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! 

Conversations with CommerceNext
Sarah Henry, VP, Head of Content, Influencer, & Commerce, Walmart and Ian Yung VP of Growth, Parachute Home

Conversations with CommerceNext

Play Episode Listen Later Sep 14, 2022 22:27


Welcome to the Conversations with CommerceNext podcast, I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, meet Sarah Henry, Vice President, Head of Content, Influencer, & Commerce, Walmart and Ian Yung, Vice President of Growth, Parachute HomeABOUT US: Scott SilvermanAn ecommerce veteran, Scott Silverman has been active in the industry since 1999 and is passionate about digital retail and the innovation driving the industry. Scott Silverman is the Co-Founder of CommerceNext. Previously, he spent 10 years as Executive Director of Shop.org where he launched the Shop.org Annual Summit. Scott co-invented “Cyber Monday” in 2005 and was the founder of Cybermonday.com in 2006, a shopping site that has generated more than $2.5 million for Shop.org's scholarship fund.Veronika SonsevVeronika Sonsev is the Co-Founder of CommerceNext. She also leads the retail practice for Chameleon Collective and is a contributor for Forbes on how to grow retail and ecommerce in the age of Amazon. Having spent the last 10+ years working with some of the largest retailers and direct-to-consumer brands, Veronika has intimate knowledge of the challenges facing retail and ecommerce today. She is also an advocate for women in business and founded the global non-profit mBolden, which is now part of SheRunsit. Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael       here  or on       LinkedIn. 

Remarkable Retail
"Put Your Ass Where Your Heart Wants to Be" with Steven Pressfield

Remarkable Retail

Play Episode Listen Later Sep 13, 2022 39:46


We're back with Part 2 of our provocative interview with Steven Pressfield, acclaimed screenplay writer (The Legend of Bagger Vance, among others) and bestselling author of fiction (A Man at Arms, Gates of Fire), as well as several ground-breaking non-fiction works on unlocking our creative potential, including the classic The War of Art, which has sold over 1 million copies worldwideAfter unpacking how the mythical force of "Resistance" is the dragon we need to slay, we go deeper into what it means to "turn pro" and why it is the key to doing the work we are meant to do. Then we discuss Steve's latest best-seller Put Your Ass Where Your Heart Wants to Be, and learn how his frank and pragmatic advice can be put into action. We close by digging into how to use humility to drive truly remarkable outcomes.But first we start off with a quick update on Steve's South American trip, as well as his exotic ventures to the jungle that is Dallas' Northpark Mall to check on the state of markdowns. Then we move into our hot-takes on the latest retail news, including what to make of Target's decision to change its mandatory retirement change to keep CEO Brian Cornell a bit longer. And while Brian is staying put, we wish ace retail reporter Lauren Thomas happy trails as she departs CNBC for a new adventure. Catch her episode with us here. Lastly, we discuss Amazon's retrenchment and re-working of its fulfillment strategy. ***************************************************************************Last chance to use our GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code expires 9/22/22.Oprah's Super Soul ConversationsUnlocking Your Creative Genius with Steven PressfieldCheck out Steven Pressfield's work, including The War of Art, Turning Pro, Nobody Wants to Read Your Sh*t, Put Your Ass Where Your Heart Wants to Be, and more here.About UsSteven Pressfield Steven Pressfield is the author of The War of Art which has sold over a millions copies globally and been translated into multiple languages. He is a master of historical fiction with Gates of Fire being on the required reading list at West Point and the the recommended reading list of the Joint Chiefs. His other books include A Man at Arms, Turning Pro, Do the Work, The Artist's Journey, Tides of War, The Legend of Bagger Vance, Last of the Amazons, Virtues of War, The Afghan Campaign, Killing Rommel, The Profession, The Lion's Gate, The Warrior Ethos, The Authentic Swing, An American Jew, Nobody Wants to Read Your Sh*t, and The Knowledge.His debut novel, The Legend of Bagger Vance was over 30 years in the making. He hasn't stopped writing since.Steve lives and writes in California. You can following him on IG @steven_pressfield. Sign up for his weekly writing newsletter at stevenpressfield.com "It is one thing to study war, and another to live the warrior's life." Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Major Daughter Live The Podcast
MAJOR DAUGHTER IN CONVERSATION WITH THE BROWN GIRL AND BROWN BOY SERIES AUTHOR DR PAMELA GURLEY

Major Daughter Live The Podcast

Play Episode Listen Later Sep 12, 2022 23:10


It is not every day you get to live your dreams and do what you love; this philosophy guides the professional trajectory for Dr. Pamela Gurley. She is a busy and empowered boss lady working every day to change how Black women are perceived—her personal values are pillars of her professional endeavors. Dr. Pamela Gurley is a Content Branding Strategy Expert, Transformational Speaker, Serial Entrepreneur, and World-Renowned Best-Selling Author who understands the power of words (both verbal and written). As the Founder/CEO of Clark and Hill Enterprise and IAMDRPGURLEY and Founder/President of the Brown Girl and Brown Boy Literacy Foundation, she is on a mission to empower, grow, and motivate others, as well as lead and challenge social norms. Dr. Gurley's 25-year career includes working as a civil servant for 14 years for the United States Federal Government across the Bureau of Alcohol, Tobacco, Firearms, and Explosives, Department of the Army, Department of Defense, Department of State, and the Merit Systems Protection Board. Dr. Gurley's budget, management, and leadership experience extend domestically and internationally across several continents and countries. She resigned f a GS-15 to become a full-time entrepreneur on November 7, 2020. In November 2019, Dr. Gurley released her first book, I Am Not A Stereotype: I Am H.E.R., and it lit a different path in her love of writing. In March 2021, she released her second book, Bl@ck Girl Activist, becoming an Amazon Best Seller; and on June 3, 2021, she released the first three sets of books her Brown Girl and Brown Boy multilingual children's books series. She has since published four additional titles (twelve books). She has also been a part of three anthologies - one with Dr. Gurley as a Visionary Author. As a fierce entrepreneur, she embraces many roles, and her work has been featured in many media outlets, including Forbes, NBC, ABC, CBS, Chicago Tribune, Yahoo, and FoxSoul. In 2021, she was awarded the RadioOne EmpowerHER "Empowering Motivation" award for her commitment to uplifting others. She is a retired United States Army Veteran and holds a Bachelor of Arts in Psychology, a Master's in Health Service Administration, and a Doctorate in Management with a concentration in Organizational Development and Change. Have a listen and Meet us in the Comments! http://www.iamdrpgurley.com/ --- Send in a voice message: https://anchor.fm/major-daughter/message

The Voice of Retail
Winning Digital Customers with WSJ Best-Selling Author Howard Tiersky

The Voice of Retail

Play Episode Listen Later Sep 9, 2022 32:04


Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.In this episode, meet Howard Tiersky, Author of the Wall St.Journal best-selling book, Winning Digital Customers: The Antidote To Irrelevance.  In a wide-ranging interview with this digital veteran, Howard takes us through his five-step roadmap to thriving in a digital world.Thanks for tuning into this special episode of The Voice of Retail.  If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About HowardI've had the amazing opportunity to help leaders at dozens of the world's largest brands navigate digital transformation—to re-invent their customer journeys to earn the love of today's "Digital Customers." I've learned so much after 20+ years doing this type of work and I'm excited that my most recent book was named on the WSJ Best Selling list. It's called WINNING DIGITAL CUSTOMERS and is a blueprint for how any company can methodically remake itself to win in a digital era. In it I reveal the methods I've developed to get alignment at large organizations around transformation and then to implement it successfully. If you'd like to check out a few sample chapters just IM me.It's been an incredible journey. I spent 15 years leading digital practices at 2 of the world's largest consulting firms. Then 12 years ago I decided to leave a senior role at Capgemini to start my own firm, initially with 1 client and 0 employees. My wife was quite concerned about that decision! She's happy now though, as the company has grown to over 75 amazing people working with large brands like Verizon, NBC, Avis, A&E, Mattel, AAA, & Airbus. We've won many awards but more importantly have driven massive and measurable value through helping transform our client's customer experiences. I speak regularly at conferences such as The Front End of Innovation, DMA, Internet Week, and CES. I also publish frequently and have been a contributor to CIO magazine. I was named by IDG as one of the "Top 10 Digital Transformation Influencers," & by Enterprise Management 360 as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” I was also honored to be featured on a 1 hr video program with the Harvard Business Review, and I've served as an adjunct professor at the NYU graduate school.Other brands I've worked with include: Turner, Sprint, Office Depot, Farmers, CNA and Mercury Insurance, Sears, Merrill Lynch, GM, Amex, CBS, Allstate, Amazon, Mastercard, Sylvania, Merck, Aventis, Houghton Mifflin, Universal Studios, Wiley, Viacom, Crayola, Mcgraw-Hill, Nutrisystem, NFL, NBA, Visa, Shubert, Moodys, Morgan Stanley, Gulfstream, Exelon, GMAC, Fox, Chevron, D&B, Bloomberg, Sesame Workshop, Barnes & Noble Education.I live in NJ with my wife Lana & my 5 children...or I guess I should say 4 of my children..my oldest, Rachel, left this year to begin her freshman year at Dartmouth. If you are at an enterprise looking to transform and win digital customers, please connect with me, and we can schedule a call to explore whether and where my team and I can be of help. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.

The Food Professor
Canadian Grand Prix New Product Awards Finalist Bonus episode: Meet Karen Proper, Sr. Product Developer, Maple Lodge Farms

The Food Professor

Play Episode Listen Later Sep 8, 2022 19:28


Welcome to a special bonus episode celebrating the 29th ANNUAL CANADIAN GRAND PRIX NEW PRODUCT AWARDSSylvain and I are thrilled to be a sponsor of these prestigious awards for the third year in a row and have the chance to hand out the hardware on the stage to the winners in person for the first time!We had the opportunity to meet and get to know many fantastic food innovators and entrepreneurs, creators and makers - from consumer brands to private retail labels.   These are their stories.In this episode, meet Karen Proper, Sr. Product Developer, Maple Lodge Farms Thanks for joining us on this special bonus episode of The Food Professor. Stay tuned for plenty of great interviews of the finalists from the Retail Council of Canada's Canadian Grand Prix New Product Awards. And stay tuned for our regular full-length episodes available on Apple Podcasts, Spotify, Google - wherever you enjoy your podcasts today.   About UsDr. Sylvain CharleboisDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. About MichaelMichael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest adventure for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Conversations with CommerceNext
A Masterclass in Data, Insights and Media Measurement with Estee Lauder's Doug Jensen

Conversations with CommerceNext

Play Episode Listen Later Sep 7, 2022 29:03


Welcome to the Conversations with CommerceNext podcast, I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Meet Doug Jensen, SVP Go-to-Market (GTM) Analytics & Activation and Learning Center of Excellence (COE) at The Estée Lauder Companies Inc. Having spent his career in media and measurement, Doug takes us through his rigorous approach from full-funnel marketing measurement to social media sentiment analysis to building an analytics team. All this is in the service of the multiple beauty brands within The Estee Lauder Companies, a tremendous shared resource that powers tremendous results.Corporate web site to explore opportunities at https://www.elcompanies.com/enAbout DougGlobal marketing analytics professional with 30 years' experience in the Beauty & CPG / FMCG industries, leading analytics teams, consulting with marketing and sales leaders and scaling insights through enterprise-wide marketing and analytics training. Superior understanding of technical elements in statistical models and skilled interpreter of client needs, flexibly designing appropriate research designs and delivering solutions to exceed client expectations. Specific expertise in regression-based marketing mix modeling analytic to measure marketing ROI, market share measurement, CRM strategies and analytics (including trial to loyalty analytics), enterprise-wide marketing training (content creation and deployment).ABOUT US: Veronika Sonsev is the Co-Founder of CommerceNext. She also leads the retail practice for Chameleon Collective and is a contributor for Forbes on how to grow retail and ecommerce in the age of Amazon. Having spent the last 10+ years working with some of the largest retailers and direct-to-consumer brands, Veronika has intimate knowledge of the challenges facing retail and ecommerce today. She is also an advocate for women in business and founded the global non-profit mBolden, which is now part of SheRunsit. Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael       here  or on       LinkedIn. 

Service Business Mastery - Business Tips and Strategies for the Service Industry
674. Sprinklers aren't sexy, but phenomenal service sure is w Andy Humphrey

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Sep 7, 2022 47:35


In a world that's becoming dominated by e-commerce, YOU have the ability to find great success (and revenue) by learning how to market and grow your brand online.    Andy Humphrey, an irrigation technology expert and Founder of Sprinkler Supply Store, is doing just that! As a multimillion-dollar e-commerce entrepreneur who's a former contestant on the ABC hit television series, Shark Tank, Andy has helped hundreds of Irrigation Contractors and Consultants learn how use technology to improve their business.   Join us as we talk with Andy about how to market your brand online to attract customers, the challenges of selling physical products online, and most importantly, the secrets to e-commerce success in this industry.    In this episode we discuss: Creating digital content so you can become the expert in your industry's local community. The adoption of e-commerce business strategies in the irrigation and home service industries. How to build trust and improve engagement with customers as a service business.   Check out these resources we mentioned during the podcast: This episode is kindly sponsored by Sera https://sera.tech/go/service-business-mastery/ Upfrog https://upfrog.io/ CompanyCam https://www.companycam.com/SBM/ for a 14-day trial and 50% off your first two months Sprinkler Supply Store Sprinkler Nerd Podcast Join the Service Business Mastery Facebook group Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He's dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.   Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He's also the Founder of Relentless Digital, where his focus is on dominating your local market online. Connect with him on LinkedIn.   Meet the Guest: For almost 20 years, Andy Humphrey has built, operated, and purchased e-commerce brands while bringing automation and control technology to the irrigation industry.    In 2004, he founded his first company with $100 out of pocket (SuperTwinkle.com). Today, he continues the entrepreneur's journey as the Founder/President of SprinklerSupplyStore.com, Sales Consultant for Baseline Systems, Inc., and the owner of a portfolio of Amazon-exclusive brands. In between, he has appeared on ABC's Shark Tank (ECOMOWER 2011), created a distribution network for Baseline Systems, and has helped hundreds of Irrigation Contractors & Consultants use technology to improve their business.   Andy is also the host of the Sprinkler Nerd podcast.   Links to content here: https://www.andyhumphrey.com  https://www.linkedin.com/in/andyhum https://sprinklernerd.com   SprinklerSupplyStore.com https://www.youtube.com/watch?v=Z9lMakT943A andy@sprinklersupplystore.com   Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.     Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player.  

Shiloh's T.H.R.I.V.E. Podcast
Shiloh's T.H.R.I.V.E. Podcast Season 5 Episode 6/ Ashley Shelton

Shiloh's T.H.R.I.V.E. Podcast

Play Episode Listen Later Sep 7, 2022 85:36


Ashley Shelton is the Founder & President of the Power Coalition. We speak about political shifts in our community, what's needed to make greater change, and much more Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

Remarkable Results Radio Podcast
Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777]

Remarkable Results Radio Podcast

Play Episode Listen Later Sep 6, 2022 36:23


We are on Part 2 of our 3 Part series about customer perspectives with Bob Cooper. In this episode, Bob asks a panel of consumers at the 2022 Elite Invitational in San Diego about pricing competitiveness and how to recover when something goes wrong with a customer experience. Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Darrin Barney, VP of Operations, https://eliteworldwide.com/ (Elite Worldwide). President of https://www.barneybrothers.com/ (Barney Brother's Off-Road and Repair), Grand Junction, CO. Listen to Darrin's previous episodes https://remarkableresults.biz/?s=%22darrin+barney%22 (HERE) Key Talking Points Pricing and Competitiveness: pricing is based on other businesses, economics/market conditions/competitors, sales force determination, and dealership prices. They do not understand where the price comes from.  Price comparing: asking why it's a considerable difference, asking to match the price, questioning labor prices, see a breakdown of prices. Be competitive, but you don't need to match. Charge appropriately for your shop. Recovery- KIA EV battery issues- irritated loaner was a gas vehicle, KIA wrote check to cover gas during time they had car (for few months), “fix the problem so well they cant wiat for it to happen again.” KIA was understanding of their individual customer. Have a plan/procedure in place. Have a ‘discount' budget to use- empower your people. LISTEN  Have the right people in place Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Remarkable Retail
Slaying the Dragon of "Resistance" with Steven Pressfield

Remarkable Retail

Play Episode Listen Later Sep 6, 2022 38:02


"The more important a project is to the evolution of your soul, the more Resistance you'll feel to it."Our guest this week is Steven Pressfield, acclaimed screenplay writer (The Legend of Bagger Vance, among others), bestselling fiction author (A Man at Arms, Gates of Fire) and, as you'll learn, a "servant to the Muse." But he's joining us to discuss his breakthrough efforts to help people walk through their fear to create and deliver their best work.In Part 1 of our two part interview we dig into Steve's ground-breaking book The War of Art to unpack the concept of Resistance--the almost mythical, but very real and pernicious, force that fights our desire to innovate and bring our new ideas to the world. In his trademark engaging and to the point style, Steve lays out how to overcome our self-doubt and self-sabotage to breakthrough ways we get stuck.  But first we give our hot-takes on the latest retail news, including a quick review of what earnings from Gap, Nordstrom, Macy's, and others suggest about the balance of the year. Spoiler alert: lots of markdowns. Bed, Bath & Beyond also announced (yet another) turnaround plan, which is long on cost cutting but falls short on what really ails them. And no episode is complete without a trip to the Wobbly Unicorn Corner where we unpack news from Klarna, TheRealReal and Peloton. GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code expires 9/22/22.Oprah's Super Soul ConversationsUnlocking Your Creative Genius with Steven PressfieldPast podcast episodes referenced:The Customer is the Channel with Tractor Supply's Rob MillsWhy Does It Take a Crisis for Retailers to Innovate? About UsSteven Pressfield Steven Pressfield is the author of The War of Art which has sold over a millions copies globally and been translated into multiple languages. He is a master of historical fiction with Gates of Fire being on the required reading list at West Point and the the recommended reading list of the Joint Chiefs. His other books include A Man at Arms, Turning Pro, Do the Work, The Artist's Journey, Tides of War, The Legend of Bagger Vance, Last of the Amazons, Virtues of War, The Afghan Campaign, Killing Rommel, The Profession, The Lion's Gate, The Warrior Ethos, The Authentic Swing, An American Jew, Nobody Wants to Read Your Sh*t, and The Knowledge.His debut novel, The Legend of Bagger Vance was over 30 years in the making. He hasn't stopped writing since.Steve lives and writes in California. You can following him on IG @steven_pressfield. Sign up for his weekly writing newsletter at stevenpressfield.com "It is one thing to study war, and another to live the warrior's life." Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

The Mel K Show
Mel K & Keith Gray's Economic Update & Collectable Assets For Protection & Peace Of Mind 9-6-22

The Mel K Show

Play Episode Listen Later Sep 6, 2022 44:51


To learn more, please go to https://themelkshow.com/grayandsons/ Mel welcomes her friend and luxury collectibles expert Keith Gray, the Founder & President of Gray & Sons Jewelers. His company specializes in Luxury Watches, Jewelry, & Diamonds. Have you considered alternative methods to hedging against inflation? With all the ongoing geopolitical uncertainty, now is a great time to protect your wealth with hard liquid assets. For 42 years, Gray & Sons has been BUYING, SELLING and REPAIRING  new and meticulously restored & like-new condition Certified Pre-Owned watches. They also offer an impressive selection of modern & estate jewelry, sterling silver, and certified diamonds of all types & qualities. https://themelkshow.com/grayandsons/ Popular Watch Brands include: Rolex, Patek Philippe, Audemars Piguet, Cartier, David Yurman, Van Cleef and Arpels, Tiffany & Co. and more. There are many ways to protect your sovereignty from those that are actively seeking to take it away. Prepare and take action to protect your financial freedom and consider solutions away from the institutional financial technocracy  Gray & Sons strive to offer high-quality merchandise and service, at an affordable cost. Maintaining this goal and holding themselves to a higher standard than others has led them to grow into the popular and successful business that they are today. https://themelkshow.com/grayandsons/ Thank you all for your support and we hope that this content and service helps you find some piece of mind in these unprecedented times. Love & Light Mel & Rob God Wins!

The Logistics of Logistics Podcast
REPOST: The ROAR Logistics Story with Robert Rich

The Logistics of Logistics Podcast

Play Episode Listen Later Sep 5, 2022 78:01


Bob Rich and Joe Lynch discuss the ROAR Logistics story. Bob is the Founder and President of ROAR Logistics, a based logistics company that delivers world-class service by rail, ocean, air or road. About Bob Rich Bob Rich is the Founder and President of ROAR Logistics, a Buffalo based logistics company that lives up to its name by delivering world-class service by Rail, Ocean, Air or Road (ROAR). Prior to founding ROAR with 3 associates in 2003, Bob held a series of positions with increasing responsibilities at both Rich's (his family's business) and other logistics companies. ROAR has enjoyed rapid growth and now has 8 locations within the USA. Bob gives all the credit to the ROAR team and the culture they have created. Bob earned a BS in Environmental Psychology from St. Lawrence University and an MBA from the Richard J. Wehle School of Business, Canisius College. When he is not busy leading the charge at ROAR, Bob is a family man who has diverse interests including acting, music, and volunteering in the Buffalo community. About ROAR Logistics Founded in 2003, ROAR Logistics entered the transportation industry as an upstart Intermodal Marketing Company (IMC), approaching an old industry with a fresh, innovative attitude. Pioneering a much-needed transformation in transportation services, Founder & President, Bob Rich III, set out with two associates and a vision to change the logistics landscape – placing shippers at the forefront of its mission to build a “World Class” logistics company. October 2018 marked the beginning of ROAR's 15th year in business and, today, the company continues to be recognized as a world-class industry leader in domestic truckload & LTL freight brokerage, intermodal marketing services, international freight forwarding, NVOCC and US-licensed customs brokerage services. Headquartered in Buffalo, New York, ROAR continues to grow successfully, with ten operations throughout the United States and a global network of agents providing comprehensive transportation services in over 150 countries worldwide. ROAR prides itself on delivering an extensive portfolio of award-winning transportation and logistics solutions – whether by Rail, Ocean, Air or Road – to a diverse clientele across a broad spectrum of industries. Key Takeaways: The ROAR Logistics Story Bob Rich is the Founder and President of ROAR Logistics, a Buffalo based logistics company that lives up to its name by delivering world-class service by Rail, Ocean, Air or Road (ROAR). In the podcast interview, Bob and Joe discuss Bob's life, career, and his role as the Founder and President of ROAR Logistics. Bob comes from a family of successful entrepreneurs and Bob grew up working in the family business. Bob started ROAR Logistics in 2003 with Tony Barnes, Beth Grieshober, and Guy Gessner. ROAR's first load booked was a rail shipment and was handled by Tony Barnes. Today ROAR has sales in excess of $315M and 180 associates in 10 offices nationwide. Bob believes that ROAR Logistics success is because of the people and the culture. Click here to see ROAR's Philosophy. Learn More Bob Rich on LinkedIn ROAR Logistics Rich's (Bob's family business) Robert Rich III IMDb (Bob is a musician, actor and film producer on the side) The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube