Podcasts about internet report

Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC's Chief Scientist Geoff Huston. Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they'll also discuss how the challenge to “scale still more” continues today as the networking community evolves infrastructure to support emerging technologies like artificial intelligence (AI). CHAPTERS 00:00 Intro 00:11 Meet Geoff Huston 02:56 The Shift to Asymmetry 10:58 The Challenge of Scale 22:07 Moore's Law and Networking 25:05 The Rise of CDNs 26:07 Name-driven Architecture 36:57 AI's Impact on Network Architecture 45:08 Get in Touch ABOUT GEOFF HUSTON Geoff Huston AM is Chief Scientist at the Asia Pacific Network Information Centre (APNIC), the Regional Internet Registry (RIR) for the Asia Pacific region. An industry veteran, Geoff researches Internet infrastructure, IP technologies, and address distribution policies, among other topics. Learn more, explore his recent articles and presentations, and connect with Geoff through his website, www.potaroo.net. ——— To learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on the ThousandEyes LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams. Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you. CHAPTERS: 00:00 Intro 00:52 Zoom Outage 04:40 SAP Concur Disruption 07:28 Spotify Outage 10:58 Vanguard Outage 13:59 By the Numbers 16:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:52 Zoom Outage04:40 SAP Concur Disruption 07:28 Spotify Outage10:58 Vanguard Outage13:59 By the Numbers16:01 Get in Touch———For additional insights, check out the links below:- The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%. This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experience—and recommendations for steps NetOps teams should take as a result. ——— CHAPTERS: 00:00 Intro 01:07 The Surprising Impact of 1% Packet Loss 02:50 Research Methodology 08:17 Key Findings 13:55 Recommendations for NetOps Teams 16:48 Additional Research 22:30 Get in Touch ——— For additional insights on our packet loss research, explore all three parts of our Path Quality blog series: - Path Quality Part 1: The Surprising Impact of 1% Packet Loss: https://www.thousandeyes.com/blog/path-quality-surprising-impact-one-percent-packet-loss?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast - Path Quality Part 2: Understanding the Impact of Packet Loss on Applications: https://www.thousandeyes.com/blog/path-quality-understanding-impact-packet-loss-applications?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast - Path Quality Part 3: Is BBR the Future of Congestion Avoidance?: https://www.thousandeyes.com/blog/path-quality-brr-future-congestion-avoidance?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%.This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experience—and recommendations for steps NetOps teams should take as a result.———CHAPTERS00:00 Intro01:07 The Surprising Impact of 1% Packet Loss02:50 Research Methodology08:17 Key Findings13:55 Recommendations for NetOps Teams16:48 Additional Research22:30 Get in Touch———For additional insights on our packet loss research, explore all three parts of our Path Quality blog series:- Path Quality Part 1: The Surprising Impact of 1% Packet Loss: https://www.thousandeyes.com/blog/path-quality-surprising-impact-one-percent-packet-loss?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast- Path Quality Part 2: Understanding the Impact of Packet Loss on Applications: https://www.thousandeyes.com/blog/path-quality-understanding-impact-packet-loss-applications?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast- Path Quality Part 3: Is BBR the Future of Congestion Avoidance?: https://www.thousandeyes.com/blog/path-quality-brr-future-congestion-avoidance?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it's so important to quickly (and accurately) identify the root cause of an outage.———CHAPTERS00:00 Intro00:59 X Outage07:08 Workday Outage11:00 Mastercard Service Disruption14:48 By the Numbers16:05 Get in Touch———For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-service-disruptions-x-workday-mastercard?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it's so important to quickly (and accurately) identify the root cause of an outage. ——— CHAPTERS: 00:00 Intro 00:59 X Outage 07:08 Workday Outage 11:00 Mastercard Service Disruption 14:48 By the Numbers 16:05 Get in Touch ——— For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-service-disruptions-x-workday-mastercard?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams. ——— CHAPTERS: 00:00 Intro 00:48 Slack Outage 06:55 Microsoft 365 Outage 11:44 A Pair of Otter.ai Outages 14:21 Grafana Cloud Disruption 15:55 By the Numbers 17:58 Get in Touch ——— To learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Outages connected to configuration mishaps were a common theme last year, and we've continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent disruptions at Barclays, ChatGPT, Jira, and Discord.Tune in to hear The Internet Report's Mike Hicks unpack these incidents and discuss ways ITOps teams can guard against similar issues.———CHAPTERS:00:00 Intro01:06 Asana Outages11:40 ChatGPT Disruption19:34 Barclays Outage21:57 Jira Outage22:59 Discord Outage24:31 By the Numbers30:15 Get in Touch———For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-configuration-mishaps-asana-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes.

Outages connected to configuration mishaps were a common theme last year, and we've continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent disruptions at Barclays, ChatGPT, Jira, and Discord. Tune in to hear The Internet Report's Mike Hicks unpack these incidents and discuss ways ITOps teams can guard against similar issues. ——— CHAPTERS: 00:00 Intro 01:06 Asana Outages 11:40 ChatGPT Disruption 19:34 Barclays Outage 21:57 Jira Outage 22:59 Discord Outage 24:31 By the Numbers 30:15 Get in Touch ——— For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-configuration-mishaps-asana-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at attend2IT—we'll explore the dynamic world of event IT and key takeaways ITOps teams at enterprise companies can apply to their own events as well as in their day-to-day operations. We'll also discuss insights from recent incidents that impacted Azure, Microsoft 365, and more. CHAPTERS 00:00 Intro 01:34 Behind the Scenes of Event IT: Lessons for Enterprise ITOps 22:42 Microsoft Azure Incident 24:15 Microsoft 365 Disruption 25:31 Atlassian Bitbucket Cloud Outage 27:22 TikTok's Shutdown 30:41 Get in Touch ——— ABOUT DOMINIC HAMPTON Dominic Hampton is the Managing Director of attend2IT, a UK-based company that provides comprehensive IT services for events of all kinds, from music festivals to major corporate conferences. An IT industry veteran, Dom has more than two decades of experience in the space and has worked on events for many leading companies and organizations. Learn more and connect with Dom on LinkedIn: https://www.linkedin.com/in/attend2/ ——— For additional insights, check out the links below: The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-event-it-best-practices?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast Webinar: Top Outages of 2024, Explained: Lessons in Digital Resilience: https://www.thousandeyes.com/resources/na-top-outages-2024-lessons-in-digital-resilience-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast *NOTE: The discussed Atlassian Bitbucket Cloud outage occurred on January 21, starting at 3:30 PM (UTC), not January 22. ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at attend2IT—we'll explore the dynamic world of event IT and key takeaways ITOps teams at enterprise companies can apply to their own events as well as in their day-to-day operations.We'll also discuss insights from recent incidents that impacted Azure, Microsoft 365, and more.CHAPTERS00:00 Intro01:34 Behind the Scenes of Event IT: Lessons for Enterprise ITOps22:42 Microsoft Azure Incident24:15 Microsoft 365 Disruption25:31 Atlassian Bitbucket Cloud Outage27:22 TikTok's Shutdown30:41 Get in Touch———ABOUT DOMINIC HAMPTONDominic Hampton is the Managing Director of attend2IT, a UK-based company that provides comprehensive IT services for events of all kinds, from music festivals to major corporate conferences. An IT industry veteran, Dom has more than two decades of experience in the space and has worked on events for many leading companies and organizations. Learn more and connect with Dom on LinkedIn: https://www.linkedin.com/in/attend2/———For additional insights, check out the links below:The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-event-it-best-practices?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcastWebinar: Top Outages of 2024, Explained: Lessons in Digital Resilience: https://www.thousandeyes.com/resources/na-top-outages-2024-lessons-in-digital-resilience-webinar?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast*NOTE: The discussed Atlassian Bitbucket Cloud outage occurred on January 21, starting at 3:30 PM (UTC), not January 22.———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes

Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead.We'll also share insights from recent incidents at OpenAI and Google Cloud's Pub/Sub, and dive deeper into a degradation incident that Netflix experienced at the end of 2024.Read on to learn more, or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:58 Cloud Service Provider (CSP) Outages Continue To Rise 01:52 Accidental Misconfigurations Trending for Clouds and Apps07:10 OpenAI Outage09:55 Google Cloud's Pub/Sub Disruption14:47 Lessons From a Netflix Incident18:57 Recent Outage Trends: By the Numbers21:01 Get in Touch———For additional insights, check out the links below:- The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-configuration-change-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- 2024 Outage Trends Solidify; Plus OpenAI & Meta Outages: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- Netflix Broadcast Disruption: Lessons for Major Live Events: https://www.thousandeyes.com/blog/netflix-disruption-analysis-november-15-2024?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We'll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes

Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead. We'll also share insights from recent incidents at OpenAI and Google Cloud's Pub/Sub, and dive deeper into a degradation incident that Netflix experienced at the end of 2024. Read on to learn more, or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:58 Cloud Service Provider (CSP) Outages Continue To Rise 01:52 Accidental Misconfigurations Trending for Clouds and Apps 07:10 OpenAI Outage 09:55 Google Cloud's Pub/Sub Disruption 14:47 Lessons From a Netflix Incident 18:57 Recent Outage Trends: By the Numbers 21:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-configuration-change-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - 2024 Outage Trends Solidify; Plus OpenAI & Meta Outages: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - Netflix Broadcast Disruption: Lessons for Major Live Events: https://www.thousandeyes.com/blog/netflix-disruption-analysis-november-15-2024?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We'll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing.The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They'll also unpack the recent OpenAI and Meta outages.———CHAPTERS:00:00 Intro00:49 Outage Trends Across 202407:37 OpenAI Outage13:10 Meta Outage18:48 Get in Touch ———For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcastAnd join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We'll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn and X at @thousandeyes

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing. The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They'll also unpack the recent OpenAI and Meta outages. ——— CHAPTERS: 00:00 Intro 00:49 Outage Trends Across 2024 07:37 OpenAI Outage 13:10 Meta Outage 18:48 Get in Touch ——— For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We'll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Forecast: Glazed skies with Krispy breaches ahead! Holiday phishing flurries, fatigue fog, and scattered Clop showers roll in, with vulnerability storms on the horizon. ‍ On this week's episode of Storm⚡️Watch, we dive into our latest cybersecurity poll results, which revealed fascinating insights about holiday season security concerns. End-of-year tech fatigue emerged as the primary worry among respondents at 38%, while increased phishing scams followed at 34%. Holiday staffing gaps garnered 24% of responses, and supply chain threats rounded out the concerns at 14%. The cybersecurity world got a sweet taste of chaos this week with Krispy Kreme's cybersecurity incident making headlines. The famous doughnut maker faced disruptions to their online ordering system, leading to a flurry of creative headlines across the media landscape that couldn't resist playing with doughnut-themed puns while covering this serious security breach. We'll explore the latest insights from Censys's 2024 State of the Internet Report, offering a comprehensive look at the current digital landscape. The conversation then shifts to recent developments in the ransomware scene, specifically examining the Clop ransomware group's claimed responsibility for the Cleo data theft attacks. The show rounds out with an analysis of VulnCheck's latest research, covering exploitation detection through Initial Access Intelligence, an examination of the Common Vulnerability Scoring System (CVSS), and a deep look into active Command and Control (C2) servers. These technical insights provide valuable context for understanding current cyber threats and defensive strategies. Storm Watch Homepage >> Learn more about GreyNoise >>  

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents.Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends.———CHAPTERS:00:00 Intro00:50 Reddit Server Errors04:33 Issues for Microsoft 36509:42 DigitalOcean's Network Issues10:52 Worldline's Payment “Perturbations”12:40 Outage Trends: By the Numbers15:06 Get in Touch  ———For additional insights, check out this week's The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast  ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents. Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends. ——— CHAPTERS: 00:00 Intro 00:50 Reddit Server Errors 04:33 Issues for Microsoft 365 09:42 DigitalOcean's Network Issues 10:52 Worldline's Payment “Perturbations” 12:40 Outage Trends: By the Numbers 15:06 Get in Touch ——— For additional insights, check out this week's The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

In this episode, I explore the findings of Akamai's latest State of the Internet report, “Navigating the Rising Tide: Attack Trends in Financial Services,” with Richard Meeus, Director of Security Technology and Strategy EMEA at Akamai. The conversation reveals why financial services remain the top target for cyberattacks, with incidents ranging from DDoS events to brand impersonation schemes that exploit sensitive data. Richard offers insights into the unique challenges faced by the financial services sector, especially in the context of rising geopolitical tensions. We discuss a recent DDoS attack in the Middle East that underscores the intensity and sophistication of threats in this space. The episode also examines the growing threat of shadow APIs, which often go unmonitored, leaving organizations exposed to data exfiltration and other vulnerabilities. The conversation shifts to actionable strategies, including the implementation of Zero Trust frameworks, proactive DDoS defenses, and the importance of balancing automated tools with human oversight for complex, multi-vector attacks. Richard highlights the evolving landscape of cybersecurity regulations, such as the EU's Digital Operational Resilience Act, and what organizations need to do to stay ahead. If you're curious about how businesses can better defend against these emerging threats and what it takes to build resilience in a rapidly changing digital environment, this episode offers a wealth of practical advice and industry expertise. What are the most pressing cybersecurity challenges your organization is facing? Tune in to explore solutions and strategies.

Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization.  Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for optimization and improvement. For example, streamlining one small part of a complex process could shave seconds off the total transaction time; do this for every part of the process, and the efficiency savings can quickly add up. In recent weeks, it appeared OpenAI's ChatGPT may have been undergoing this type of optimization, as we observed material improvements in page load times and some evidence suggesting possible configuration changes and re-architecture in the pursuit of performance improvements. Read on to learn more about what we saw at ChatGPT, as well as insights from incidents at companies including Grammarly, Bluesky, and Netflix, or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:48 ChatGPT Disruptions 08:17 Grammarly Issues 10:59 Netflix Issues 12:09 Bluesky Disruptions 13:26 Salesforce Outage 14:50 Verizon Fios Disruption 16:14 Outage Trends: By the Numbers 18:36 Get in Touch ——— For additional insights on understanding and proactively optimizing digital experiences, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep2_podcast   ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Forecast: Stormy skies with APT28's Wi-Fi exploits and rough seas in the Baltics as undersea cables are mysteriously cut. ‍ In this episode of Storm⚡️Watch, we review the fascinating poll results that reveal communication with non-technical leaders as the most undervalued skill in modern security, garnering 220 votes across three social media platforms and significantly outpacing other critical abilities like incident report writing, OSINT, and threat hunting. The crew then examines a groundbreaking cyber attack technique dubbed the "Nearest Neighbor Attack," executed by Russian APT28. This sophisticated operation allowed attackers to breach a U.S. organization's network by exploiting nearby Wi-Fi networks through a series of calculated steps, including password spraying and compromising adjacent organizations. The attack, occurring just before Russia's invasion of Ukraine, showcases a novel vector that combines the advantages of physical proximity with remote operation capabilities. Maritime security takes center stage as we explore two major undersea cable cuts in the Baltic Sea this November. The BSC East-West Interlink between Sweden and Lithuania and the C-Lion1 connecting Finland and Germany were severed, causing notable network latency increases. A Chinese vessel, Yi Peng 3, has drawn attention in the investigation, with German Defense Minister Boris Pistorius suggesting these incidents were deliberate hybrid actions rather than accidents. We round out the episode with updates from our respective organizations, including Censys's 2024 State of the Internet Report, VulnCheck's analysis of CISA's top exploited vulnerabilities, and GreyNoise's latest insights on critical infrastructure risks and technical challenges involving null bytes. Storm Watch Homepage >> Learn more about GreyNoise >>  

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting. While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region. Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA. As usual, we'll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We'll also revisit a previous Azure outage and discuss the latest global outage numbers. ———
 CHAPTERS: 00:00 Intro
01:20 DORA: What ITOps Teams Need to Know 18:38 BMO Disruption 21:16 Incident Retrospective: Azure Virtual Desktop Outage 25:00 Google Cloud Outage 27:47 Internet Archive Outage 29:35 Get in Touch  ——— For more insights, check out the link below: - Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q2_internetreport_q2fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting.While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region.Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA.As usual, we'll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We'll also revisit a previous Azure outage and discuss the latest global outage numbers.——— CHAPTERS:00:00 Intro01:20 DORA: What ITOps Teams Need to Know18:38 BMO Disruption21:16 Incident Retrospective: Azure Virtual Desktop Outage25:00 Google Cloud Outage27:47 Internet Archive Outage29:35 Get in Touch ———For more insights, check out the link below:- Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q2_internetreport_q2fy25ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage. Tune in to hear The Internet Report team discuss what happened and why. They'll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:48 Salesforce Outage 10:00 Microsoft Outlook Outage 14:43 Outage Trends: By the Numbers 17:22 Get in Touch  ——— For more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report's Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast    ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage.Tune in to hear The Internet Report team discuss what happened and why. They'll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends.Listen now or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:48 Salesforce Outage10:00 Microsoft Outlook Outage14:43 Outage Trends: By the Numbers17:22 Get in Touch ———For additional insights, check out the latest Internet Report blog: https://www.thousandeyes.com/blog/internet-report-salesforce-microsoft-outage?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcastAnd for more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report's Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday. Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:59 ServiceNow Outage 03:20 Microsoft 365 Outage 04:36 Azure Virtual Desktop Outage 05:50 Workday Outage 09:39 Reliance Jio Outage 13:06 Outage Trends: By the Numbers 15:16 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We've all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms. In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare. Listen to the full episode now or use the chapters below to skip to the sections that most interest you. CHAPTERS 00:00 Intro 00:54 Oasis Reunion Ticket Issues 10:16 Microsoft Outage 13:00 Akamai Outage 14:40 Alibaba Cloud Outage 16:28 Cloudflare Incident 17:40 Outage Trends: By the Numbers 18:40 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We've all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms.In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare.Listen to the full episode now or use the chapters below to skip to the sections that most interest you.CHAPTERS00:00 Intro00:54 Oasis Reunion Ticket Issues10:16 Microsoft Outage13:00 Akamai Outage14:40 Alibaba Cloud Outage16:28 Cloudflare Incident17:40 Outage Trends: By the Numbers18:40 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Let's dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we'll explore the current subsea cable ecosystem and chat about what the future might hold. Tune in for insights on how important subsea cables are for today's digital experiences, how decisions are made on where to place them, the consequences of cable cuts, and route diversity and Internet resilience. CHAPTERS 00:00 Intro 02:29 Current Subsea Cable Ecosystem 07:16 Subsea Cable Cuts 15:15 Route Diversity & Internet Resilience 18:51 What's Next 22:05 Get in Touch ABOUT MURRAY BURLING Murray Burling is the Executive Director of Oceans and Environment at RPS. Murray has extensive experience as a consulting coastal engineer, oceanographer, and marine modeler, undertaking multifaceted studies in Australia, New Zealand, South East Asia, and the Middle East. He has managed the implementation of large web-based data and model applications and his team supports data acquisition and analysis for a wide range of industries developing and operating in the world's oceans. These sectors include conventional and renewable energies, shipping, ports, and communications. He is also an expert in complex dataset analysis and visualization, and has authored and co-authored many technical reports and publications. Connect with Murrary on LinkedIn: https://www.linkedin.com/in/murray-burling-a527839a/ ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump. In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted connectivity into the region as well as some Partner Interconnect connections and associated routes between other Google regions. Traffic to and from GitHub.com encountered an issue when a database configuration change resulted in critical services unexpectedly losing connectivity. And when access issues during the August 12 X “Spaces” livestream were attributed to a network load-related issue, traffic behavior observed during the event suggested a different technical explanation. Tune in to learn more about these three events or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:47 Google Outage 05:03 GitHub Outage 11:26 X Spaces Insights 14:16 Outage Trends: By the Numbers 15:57 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events. Large sporting events are always logistically complex, and today that's even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they're at the stadium or joining in from their living rooms. For the teams managing this web of digital services that brings sports content to global audiences, it's vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you. CHAPTERS 00:00 Intro 01:50 Digital Experiences in the Sports World 08:57 The In-Stadium Experience 13:18 Hybrid Sports: Catching the Game From Anywhere 18:38 Sports Betting & Digital Experiences 23:06 The Athlete Experience 29:00 Key Takeaways 31:48 Get in Touch ABOUT DAVE ANDERSON A tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more. ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events.Large sporting events are always logistically complex, and today that's even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they're at the stadium or joining in from their living rooms.For the teams managing this web of digital services that brings sports content to global audiences, it's vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you.CHAPTERS00:00 Intro01:50 Digital Experiences in the Sports World08:57 The In-Stadium Experience13:18 Hybrid Sports: Catching the Game From Anywhere18:38 Sports Betting & Digital Experiences23:06 The Athlete Experience29:00 Key Takeaways31:48 Get in Touch———ABOUT DAVE ANDERSONA tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more.———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team's insights on this CrowdStrike update and the ensuing IT outages. We'll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions. ——— CHAPTERS: 00:00 Intro 00:48 CrowdStrike Sensor Update Incident 05:40 Azure Outage 10:47 Workday Outage 12:11 Grammarly Incidents 14:36 Outage Trends: By the Numbers 16:57 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team's insights on this CrowdStrike update and the ensuing IT outages. We'll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions.———CHAPTERS:00:00 Intro00:48 CrowdStrike Sensor Update Incident05:40 Azure Outage10:47 Workday Outage12:11 Grammarly Incidents14:36 Outage Trends: By the Numbers16:57 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company's acquisition by Elon Musk, following the domain migration, there don't appear to have been any significant disruptions to the X.com platform. In this week's podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X's performance pre- and post-acquisition. ——— CHAPTERS: 00:00 Intro 00:55 Performance in the Twitter Era 05:13 The Sale and Post-sale Periods 12:25 Domain Migration 15:47 Outage Trends: By the Numbers 17:34 Get in Touch ——— For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company's acquisition by Elon Musk, following the domain migration, there don't appear to have been any significant disruptions to the X.com platform. In this week's podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X's performance pre- and post-acquisition. ——— CHAPTERS:00:00 Intro00:55 Performance in the Twitter Era05:13 The Sale and Post-sale Periods12:25 Domain Migration15:47 Outage Trends: By the Numbers17:34 Get in Touch ———For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain. A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods. Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you: 
 CHAPTERS: 00:00 Intro 00:54 Starlink Outage 07:35 Charles Schwab Outage 10:20 DDoS Attack Impacts Internet Archive 13:33 Outage Trends: By the Numbers 16:12 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.  Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain.A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods.Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you:
CHAPTERS:00:00 Intro00:54 Starlink Outage07:35 Charles Schwab Outage10:20 DDoS Attack Impacts Internet Archive13:33 Outage Trends: By the Numbers16:12 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Believe it or not, we're already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years. Tune on to learn more about this trend and other themes we're noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges. ——— CHAPTERS: 00:00 Intro 01:14 Cloud Incident Trends Accelerate 13:56 Blending Real Usage Data With Synthetics 16:35 AI & NetOps 20:52 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Believe it or not, we're already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years.Tune on to learn more about this trend and other themes we're noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges.———CHAPTERS:00:00 Intro01:14 Cloud Incident Trends Accelerate13:56 Blending Real Usage Data With Synthetics16:35 AI & NetOps20:52 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine. In this week's episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce.  They'll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends. Listen now or use the timestamps below to jump to the sections that most interest you: CHAPTERS 00:00 Intro 01:00 Meta Disruption 05:07 Salesforce DNS Disruption 10:08 Google Cloud Issues Impact Spotify, GitLab, and More 15:09 Outage Trends: By the Numbers 17:14 Get in Touch  ——— For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.  Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine.In this week's episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce. They'll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends.Listen now or use the timestamps below to jump to the sections that most interest you:CHAPTERS00:00 Intro01:00 Meta Disruption05:07 Salesforce DNS Disruption10:08 Google Cloud Issues Impact Spotify, GitLab, and More15:09 Outage Trends: By the Numbers17:14 Get in Touch ———For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted. In jsDelivr's case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service. Listen now to learn more or use the timestamps below to jump to the sections that most interest you: CHAPTERS: 00:00 Intro 00:52 google.com Outage 05:26 X Outage 10:33 jsDelivr Outage 15:02 Outage Trends: By the Numbers 17:27 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast - Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.com google.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in every other week to hear the Internet experts at ThousandEyes share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted.In jsDelivr's case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service.Listen now to learn more or use the timestamps below to jump to the sections that most interest you:CHAPTERS:00:00 Intro00:50 google.com Outage05:23 X Outage10:33 jsDelivr Outage15:01 Outage Trends: By the Numbers17:27 Get in Touch ———For more insights, check out the links below:- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast- Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.comgoogle.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Go under the hood of a ChatGPT outage, H&R Block's Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft's update on recent subsea cable cuts and the latest global outage trends. ——— CHAPTERS: 00:00 Intro 00:57 ChatGPT Outage 03:35 Revisiting West Coast of Africa Cable Cuts 09:07 H&R Block Outage 11:32 Sky Mobile Outage 12:25 Outage on unpkg CDN 14:06 PlayHQ Outage 16:40 Outage Trends: By the Numbers 19:33 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast - Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com - Review Microsoft's post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/ - Also watch Microsoft's related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it's Tax Day, Black Friday, or another high-traffic period. They'll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer's digital experience. ——— CHAPTERS: 00:00 Intro 01:11 Navigating U.S. Tax Season and Spikes in Demand 06:37 Pulse Update: Outage Analysis 06:40 Apple Outage: App Store, TV+, and Music 13:35 WhatsApp, Other Meta Services Disrupted 15:04 Square Outage 17:19 Performance as a Cyber Indicator: XZ Utils 20:48 Panera Bread Outage 22:33 Ray AI Disruption 24:13 Outage Trends: By the Numbers 27:05 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations. For example, in recent weeks, problems at third-party providers led to outages at McDonald's and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks. ——— CHAPTERS 00:00 Intro 01:09 Payment and Ordering Systems Cut Out at McDonald's 04:36 Disruptions at the DMV 08:48 Cable Cut in West Africa 10:16 Another Fiber Cut, but With Layered Redundancy 14:12 PlayStation Network, GeForce Now Experience Issues 16:21 Get in Touch ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast - Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/ ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Over a two-day period this past week, major social media platforms—Meta's Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications. Meta experienced issues with its log-in process, Discord navigated unexpectedly high load volumes, Comcast dealt with 100% packet loss in part of its backbone, and—the following day—LinkedIn worked its way through a backend issue. These incidents each leave valuable reminders for NetOps teams as they seek to minimize downtime and assure exceptional digital experiences. Tune in to the episode to learn more and also gain insight into the latest outage numbers and trends. ———
 CHAPTERS: 00:00 Intro 00:58 Comcast Outage 05:09 Meta Outage 09:38 Discord Disruption 10:25 LinkedIn Outage 13:22 DIRECTV Service Disruption 15:25 Outage Trends: By the Numbers 17:03 Get in Touch  ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-meta-linkedin-comcast-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast - Explore the outages in the ThousandEyes platform (no login required): Comcast Outage: https://afplzaqpehynhosldcqefycfhqqcrbzh.share.thousandeyes.com LinkedIn Outage: https://anxjzezcpptrnpodjucgzzixdkldguzm.share.thousandeyes.com  - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more.  Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various load-related problems impact organizations including Google Cloud, Front, several Australian banks, and Minnesota State University Moorhead. Tune in to learn more about what happened during these incidents, as well as hear our commentary on the recent outage impacting AT&T. Use the timestamps below to jump to the sections that most interest you:
 CHAPTERS: 00:00 Intro 00:59 AT&T outage impacts cellular services nationwide 04:40 Australian banks appear to lose online and app-based services for 24 hours 07:46 Google Cloud metadata store faces sudden demand spike 09:19 Front's “large unexpected increase in web traffic” 10:23 Box experiences outage as third-party network component fails 11:23 Minnesota State University Moorhead's case study on good visibility 12:44 Outage trends: By the numbers 15:35 Get in touch  ——— For more insights, check out these links: - Explore the Front disruption in the ThousandEyes platform (no login required): https://aczocbxpamiipkdqnaqdedkytwhlfjtw.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: https://twitter.com/thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.  Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more.  Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report