CiscoChat Podcast

Kat and Ian are back—and this time, they've brought in Steve Guillman, Cisco's US Distribution Partner Sales Leader and the mastermind behind (joking) Cisco's new partner program, Cisco 360. Together, they unpack what partner programs are, why we should care and the buzz around Cisco's big partner program update, tossing out the jargon and serving up the real story (we think). Curious why Cisco decided to revamp a 25-year-old program? Wondering if all this change is actually a good thing? Steve lays it all out—from why partners should care, to how Cisco 360 is designed to reward partners for the awesome work they're already doing (yes, there's a little math, but we promise it's worth it). You'll get honest takes, a couple of groan-worthy analogies (grocery stores, anyone?), and the kind of channel banter that only comes from years in the trenches. If you've ever wondered what really goes on behind the scenes with Cisco's partner programs—or just want to hear someone explain this to Kat “like she's five”—this episode's for you. Want to support the show (and keep the analogies coming)? Check out Cisco's solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond. ——— CHAPTERS 00:00 Intro 02:30 Monitoring for Component and Interaction Health 05:14 The Rising Scope of Automation 07:20 Real-World Scenarios 09:05 Observability Challenges 11:05 Getting Ahead of Interaction Failures 13:24 Outage Trends: By the Numbers ——— For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep130_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP). In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program. From turning complex data into clear actions to giving partners real-time visibility into growth, performance, and opportunity, this conversation shows how PXP is becoming the central intelligence platform for partner success. Why listen: •

Ian and Kat finally let an actual expert onto the pod with their first external guest, technical recruiter Ann McCreight of Find Great People, for a wildly honest chat about AI in hiring, resumes that try way too hard, and why you absolutely should not list “English” as your programming language. Along the way, we cover keyword stuffing, Canva crimes, interview prep with robots, four-mile interview runs (??), and the shocking revelation that Ian's old resume… isn't that bad. Equal parts career advice and group therapy, this is the episode for you whether you are actively looking for a new job, or your resume is collecting virtual dust in a shared drive somewhere. If you came here to learn about Cisco SMB, we still got you here: cisco.com/content/cdc/login.html?referer=/site/us/en/solutions/small-business/index.html

In this month's episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Giota Antonakaki, a Cisco leader in machine learning engineering, for an illuminating deep dive into a recent academic research shaping AI agent technology. Together, they unpack “The Illusion of Diminishing Returns: Measuring Long Horizon Execution in LLMs”, a paper challenging the common belief that scaling large language models (LLMs) results in only marginal gains.   The conversation explores fresh concepts like “long horizon” and “self-conditioning,” revealing how even small improvements in LLM step accuracy can dramatically boost performance in complex, multi-step tasks. Giota breaks down the difference between planning, reasoning, and execution in LLMs, and why reasoning-focused models outperform even the largest standard LLMs for long-running AI agents. We also extend a special thank you to Akshit Sinha and his team of researchers for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/abs/2509.09677.

Ian and Kat are joined this week by their white whale, Ian's mentor and Cisco's Vice President of Global Channel Marketing and Mid-Market/SMB, Stephen Tessitore. Stephen is on a mission to mentor 100 new leaders (he's WELL on his way), and shares his insights with us on how to find a mentor, how to be a mentor and how to come prepared to get the most out of the relationship. Kat and Ian then spend the last 4 minutes roasting Ian for his Chipotle habits. Maybe something he can work on with a mentor? If you want to learn more about Cisco's solutions for small and medium businesses (which we definitely did not talk about this week), check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-35d568e0ff-item-4bd7dc8124-tab

What does it take to redesign a partner incentive program after more than 20 years—without losing trust, predictability, or momentum? In this episode of Shift Happens, host Jeff Edwards sits down with Fred Farges, Senior Director of Cisco's Global Partner Incentive Program and a key architect of the Cisco 360 Partner Program, to unpack one of the most significant transformations in Cisco's partner ecosystem. They explore how market forces like AI, subscription-based revenue, and customer adoption are reshaping partner profitability—and why Cisco made the decision to co-design its future partner model with partners at global scale. This conversation covers: ● Why legacy partner incentives had to evolve ● How Cisco 360 balances innovation with predictability ● What partners can expect at launch and beyond ● The role of growth, adoption, and lifecycle in long-term success Whether you're inside Cisco, part of the partner ecosystem, or leading change in enterprise technology, this episode offers a clear, candid look at how transformation happens.

Join us for a recap of some of 2025's most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026. ——— CHAPTERS 00:00 Intro 03:16 An Important Nuance 05:16 Global Impacts 07:44 Architecture and Failure Modes 10:05 When DNS Is The Culprit 13:05 The Importance of Looking at Combined Signals 15:54 On Configuration Change Issues 19:23 Key Takeaways ——— For additional insights, check out the links below: Blog: https://www.thousandeyes.com/blog/the-top-internet-outages-of-2025-analyses-and-takeaways#google-cloud-incident?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep1_podcast?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

New year, new us? Probably not. But we ARE talking all things about resolutions - from Kat's witchiness and vision boards to Ian's list of goals we share our process and take a look back at our 2025 resolutions and year-over-year (YoY) improvements - including Ian drinking less soda...shock! We then dive into how to go about making good resolutions (~6:20 in) before devolving into Kat mocking Ian once again. Feels like this should be a resolution for her? Short and sweet this week! If one of your resolutions is to learn more about Cisco's solutions for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our financial and high frequency trading customers. We're thrilled to also bring in Sudheesh Subhash – VP of Innovation & Emerging Technologies at EPlus, Zeki Yasar - Principal Architect focusing on AI and Jake Perakis, Cisco SE - as we talk through customer financial pain points and challenges, as they embark on their AI journey. We also take a deeper dive on how cloud with AI can sometimes be the easy button but comes with significant security challenges and cost restraints. Join us as Cisco SEs lead the way as Cisco re-defines the AI market transformation with our customers and partner! #Cisco #CiscoSE #CiscoEPlus #AI #SELed #CiscoAI #SETalks #CiscoSETalks

Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure. ——— CHAPTERS 00:00 Intro 00:50 Cloudflare Outage 06:54 Venmo Outage 12:01 The Challenge of Layered Dependencies 13:36 Outage Trends: By the Numbers 15:28 Get in Touch ——— For additional insights, check out the links below: - The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-cloudflare-venmo-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on SoundCloud or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - YouTube: https://www.youtube.com/@theinternetreport_official

In this episode, Kristopher Gabrielsen, a CX Principal Engineer, is telling us about his most critical network down situations and high-profile cases. From healthcare to critical infrastructure, sometimes you really have only 30 minutes to fix a problem before lives are at stake or the president gets a call.

Kat and Ian are FRESH off of an AI training, but first we obviously have a couple detours: Kat's dad's fear of the government (he's okay); Oura ring might be selling our data (they still haven't); and the ocean (Ian's not about it.) After we cover the hard hitting news, Kat and Ian recap their AI training and (surprisingly) drop a little knowledge. Check out 11:06 for tips on how to structure prompts into your GPT and 13:51 for notes on creating parameters for responses. And finally, Ian educates Kat on the actual name of Cisco's AI Tool (yikes) 16:08. Learn more about Cisco's AI solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams.    For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025    ———    CHAPTERS  00:00 Intro  00:55 The Nov. 18 Cloudflare Outage  02:34 Configuration Changes & Outages  03:45 Diagnosing the Fault Domain  05:47 Why Outage Recovery Can Take Time  10:43 Are Cloud Outages Increasing?  12:09 ITOps Best Practices  14:01 Outage Trends: By the Numbers  15:35 Get in Touch  ———    Explore the Cloudflare outage further in the ThousandEyes platform (no login required): https://ahhplivtvmhdmbduwcuonefullpkkohp.share.thousandeyes.com/ 
  For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep4_podcast    ———    Want to get in touch?    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.   ———    ABOUT THE INTERNET REPORT  This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.     Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.    Catch all the episodes on YouTube or your favorite podcast platform:    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report 

We're talking cookies today – both kinds. Kat harkens back to her digital marketing days to share her knowledge on first- and third-party cookies, and more importantly why you keep getting asked to accept them when you visit a landing page. We also clear up if your phone is listening to you, and if the internet will get even better at predicting your buying decisions. We then spend the last 5 minutes going in-depth on cookies (the kind you eat). From our favorites, wildcards and how wild Oreos have gotten, we give a comprehensive breakdown of them all... Weigh in with your takes! If you haven't already, and want to help us keep making sure this podcast gets funded, please check out Cisco's solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

In this episode, Venkat Kirishnamurthy, a principal Architect at Cisco, explains what are the ins and outs of designin an AI datacenter. How is it different from another datacenter ? What kind of scale are we talking about ? What is the throughput required to connect 1000 GPUs together ? Learn more about CX Services and how we can help you design your datacenter: https://www.cisco.com/site/us/en/services/index.html

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation.    We'll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams.    CHAPTERS  00:00 Intro  00:56 About Agentic AI  02:41 Data Quality Matters  10:17 Service Resilience  10:06 End-to-end Capacity Planning  14:22 NetOps Best Practices  15:13 Get in Touch    ———    For more insights, check out the links below:    [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast  [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast  ———    Want to get in touch?    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.   ———    ABOUT THE INTERNET REPORT  This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why.     Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.    Catch all the episodes on YouTube or your favorite podcast platform:    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Kat's out of town, so Ian is joined by Brad Oliver, Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk hobbies, work/life balance and fighting off burnout. You have to be able to bring your best self everyday, but how do you go about doing that? Just two bros talking life, love and pursuit of happiness. Truly an episode for the people. If you came for Cisco information...sorry, but click here so our boss doesn't fire us! id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader. From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C. Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian. If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Cisco SE Talks: Conversations on AI - Episode 6 is LIVE! We're thrilled to welcome in an expert panel from the AHEAD team—Heather Dimovski (Client Solutions Engineering Manager), Mark Sweeting (Senior Solutions Architect), and Chris Knox (Senior Solutions Architect)—joined by Cisco SE Pradnya Vichare! As part of the episode, we dive deep into game-changing manufacturing AI Use-Cases that are unlocking massive operational gains. We uncover the unique Cisco + AHEAD partnership and how we're solving the biggest customer challenges head-on! Don't miss the conversation that shows how Cisco stands as the key infrastructure leader in the AI revolution! Watch the full episode now: https://www.youtube.com/watch?v=s1itKNwstQ4&list=PLFT-9JpKjRTBR60Rlx_nt_u6S6_YDjELi

The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage. Tune in to the full episode to learn more or use the chapters below to skip to the sections that you find most interesting. CHAPTERS 00:00 Intro 00:53 How Internet Infrastructure Is Changing 02:24 Converting Legacy Central Offices & Telephone Exchanges 06:46 Neoclouds 10:06 Hyperscalers & a More Distributed Model 12:11 NetOps Considerations 13:26 Key Takeaways 14:54 Get in Touch ——— For more insights, check out the links below: [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

WHERE IS THE MONEY? The million dollar question that Kat and Ian cannot answer. Please leave a comment after minute 6 if you can answer this question for us. From here, your favorite duo hits the highlights on SMB pain points with marketing. From cost to time consumption, Kat and Ian debunk allll the myths for SMBs. AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

In this episode, Tim Szigeti, Distinguished Engineer talks to us about Quantum computing, the latest progresses and what are the potential impact and opportunities it creates. We also discuss what is Cisco doing in the Quantum field.

We're back with Sammy Brenner (Cisco's US Public Sector Sales Director, NBD) for part two! Usually sequels are worse than the original, but this one may be better! We dive RIGHT in to how to network at work, how to (and how not to) get referrals into jobs and how to grow your career from three people all in different stages of their career and journey. Grow where you are, even if you're old like Ian. If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: www.cisco.com/c/en/us/about/careers.html Also, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://community.meraki.com/t5/Meraki-Unboxed-Podcast/Episode-138-Converging-Forces-The-Next-Wave-in-Networking/ba-p/283068

During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events. ——— CHAPTERS 00:00 Intro 00:58 AWS Outage 05:24 Microsoft Azure Front Door Outage 08:00 Microsoft-AT&T Service Disruption 09:34 YouTube Outage 10:54 Vodafone Outage 13:16 Outage Trends: By the Numbers 14:26 Get in Touch ——— Explore these outages and service disruptions further further in the ThousandEyes platform (no login required): - AWS Outage: https://avzvjfvrejipghihlhmikprnziucvlvt.share.thousandeyes.com - Microsoft Azure Front Door Outage: https://alnwdjfechagkzsgzjwqidqytxhwfitz.share.thousandeyes.com - Microsoft-AT&T Service Disruption: https://aivduheuiilcfabsoendfnbxnwtprjdr.share.thousandeyes.com For additional insights, check out the links below: - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Golden minds and golden interview tips this week, as Ian and Kat are joined by Cisco's US Public Sector Sales Director Sammy Brenner for all her best interview tips (after we get through talking supplements and subscriptions...bear with us)! Sammy shares her career journey (starting at 5:10 in) before we segue into into interview icks, tips and best practices (7:17 in). From being dressing for success to not using the interview to rant about animal rights, we've got you covered. Bottom line: you've got to play the game! Sammy WILL be back for a part 2, so stay tuned! If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: https://www.cisco.com/c/en/us/about/careers.html Also, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://open.spotify.com/show/3ahh6qHnNoYvCBSYBJMZX1?si=22ee47049d664d8a

Kat's on the road, and in a haunted hotel...which begs the question: do you believe in ghosts? We segue (beautifully) into talking about the cloud at 5:05 into the episode if the ethereal doesn't do it for you. From dispelling common myths to highlighting benefits for small businesses, we've got you covered. We all use it every day, possibly without knowing it. Kat even makes this about Cisco at 15:20 and we highlight what role Cisco plays in the cloud. If you're interested what Cisco has in terms of cloud networking, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

We're LIVE with the latest episode of "Cisco SE Talks": AI Services delivered by Cisco and Presidio. Joining me on this episode, we're thrilled to bring in Michael Byrne (VP, Solution Strategy), Aaron Kierpaul (SE and AI Champion, Presidio) and Gilbert Rivera (Solutions Architect Manager, Presidio) as we break down the powerful Cisco + Presidio partnership and share proven strategies for overcoming the early challenges of AI adoption. As part of the episode, we talk through where customers are beginning their AI journey, addressing common pain points, and what it takes to drive real results with AI with security top of mind. Watch the episode on Cisco's YouTube Channel: https://www.youtube.com/watch?v=PsvlXxdnVZA

We're rewinding to where it all began - the bold conversations that sparked a movement.

Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing. In recent weeks, we've seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline. These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them. Tune in now to hear more about these events and the distinct anatomy of a backend outage. ——— CHAPTERS 00:00 Intro 01:01 About Backend Outages 04:18 Anthropic's Claude Outage 08:44 Service Disruption 12:54 Alaska Airlines Outage 14:17 Commonwealth Bank Outage 15:42 Gong Service Disruption 17:25 Outage Trends: By the Numbers 19:43 Get in Touch ——— Explore Anthropic's Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required): - Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com - Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/ For additional insights, check out the links below: - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Kat and Ian are BACK! To the US, to work, to 404. This episode starts with a quick (?) debrief on both of their travels - our hosts were having a delayed Euro Summer, if you will. Kat asks Ian if he won the Berlin marathon, and Ian inquires about Swiss weddings. If you were hoping for a bit more educational content, head to the very end where the two tease a discussion on events marketing, and as always, you can find all the Cisco knowledge you'd ever want right here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

What does it take to build durable growth in a $5.4 trillion tech market?

The AI landscape is akin to the Wild West right now. There are so many solutions on the market, and it can be hard for SMBs to know which ones are secure and which can best support their internal systems. Many SMBs need an experienced guide that can navigate this rapidly evolving industry. I'm joined by Dustin Holub, Director of Solutions Architecture at Technology Group Solutions, a Cisco Partner. He helps us cut through the noise by dispelling common fears surrounding AI and providing practical tips that enable SMBs to maximize the benefits of the latest LLM technologies. Learn more about Cisco's solutions for SMBs: www.cisco.com/site/us/en/solutio…usiness/index.html Check our TGS's offerings here: https://www.tgs-mtc.com/

Kat's addicted to…work. Which begs the question of if you would go to work still if you win the lottery? We talk about what we would buy if we did, and then talk about Ian's wedding attire choices. If you're here to learn about AI, we start that at about 4:53 in. We share our own personal use cases, best practices and tips – from meal prepping to learning new languages, AI has something for everyone (we just need it to be better at the things we don't like). If you want to learn about the solutions powering AI for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/artificial-intelligence/index.html?dtid=osscdc000283&linkclickid=srch

AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees' day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform that simplifies management, future-proofs investments, and unlocks intelligence everywhere work happens.

In this episode, Frederic Detienne, a Distinguished Cisco CX Engineer takes us through the evolution of cryptography in IT, the latest changes and challenges as well as the quantum problem and post-quantum cryptography.

Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point. Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts. ——— CHAPTERS 00:00 Intro 00:53 Starlink Outage 03:39 Google Maps Outage 06:50 Update: Red Sea Cable Cuts 13:26 Outage Trends: By the Numbers 14:34 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem:

Ian needs to vent - are we surprised? Welcome back to another episode of 404 Script Not Found where Kat and Ian provide recommendations for being a better colleague and, as always, encouragement around improving travel etiquette. The two are fired up and ready to give opinions, so sit back and enjoy. AND if you're more interested in how Cisco can help you minimize work icks, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Bold Moves, Big Opportunities! AI isn't just the future—it's here, reshaping everything from networks to security to customer experience. In this special “Best-Of…” edition, we revisit the most powerful conversations with Cisco leaders who are redefining what's possible.

Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp. ——— CHAPTERS 00:00 Intro 01:00 Red Sea Cable Cuts 05:35 Connectivity Issues in China 09:20 Verizon 10:46 Google 12:08 Mailchimp 13:05 Outage Trends: By the Numbers 15:07 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

20,000 people. One huge transformation. Live from Cisco GSX in Las Vegas

Change is never easy… but it's where the magic happens. In this special edition of Shift Happens, host Jeff Edwards sits down with Rhonda Henley live from Las Vegas at Cisco GSX

The APJC theater is on the rise

Welcome to Kat's New Hire Training! And if you yourself need a refresher on marketing and sales interlock, this is the episode for you. Kat and Ian start the show with a quick debate on the worst day of work in the calendar year...Kat's vote is the day after Labor Day, Ian argues for the day after the Super Bowl - drop your vote below. From there, class is in session, and Ian gives Kat a crash course on navigating relationships between marketing and sales before she starts her new role working closely with sales - ahh, the juxtaposition from her previous relationship with sales. AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

In today's episode of the Cisco Leadership Podcast, we sit down with Jason, a seasoned leader whose career spans technical, strategic, and executive roles. Jason shares his journey from humble beginnings to shaping teams, strategy, and culture at Cisco. Tune in to learn his unwritten rules of success, the CHII leadership principles (Courage, Honesty, Intellect, Intuition), and how to lead with purpose. Whether you're growing in your career or leading teams, Jason's insights are a masterclass in leadership. Thank you for listening!

We're thrilled to welcome Chris Pupillo (WWT VP of Engineering), Benita Mordi (WWT AI Strategist), and Joel Sprague (Cisco SE) to the Cisco SE Talks podcast. We cut through the noise to discuss customers' biggest questions about AI deployment, from strategy to security. Hear how our Cisco-WWT partnership is tackling the future and addressing our customers' biggest AI pain points head-on!

Ready to rethink everything you thought you knew about distribution?

Join Kat and Ian for 17 minutes of great advice on advancing your career, and five minutes of Ian ranting about his therapist - it's a safe space here, okay? From being the "life of the corporate party" to sending a message to the wrong person via work chat, Kat and Ian go through all the "don'ts" of growing your career. Tune into this episode for tips, laughs, and vents - the three consistencies of 404. If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices. Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer, Lefteris Manassakis co-founded Code BGP, which is now part of Cisco ThousandEyes. He currently serves as a Software Engineering Technical Leader at ThousandEyes, focusing on BGP monitoring. To learn more, follow Lefteris on LinkedIn (https://www.linkedin.com/in/manassakis/) or visit his website (https://manassakis.net/) ——— CHAPTERS 00:00 Intro 01:11 What Is BGP? 07:05 May 2023 Incident 17:16 Challenges of BGP Monitoring 19:16 BGP Zombies 33:45 Get in Touch ——— For additional BGP insights, check out these links: - Monitoring Root DNS Prefixes: https://www.thousandeyes.com/blog/monitoring-root-dns-prefixes?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast - BGP Zombies Show Up Regularly: https://www.thousandeyes.com/blog/bgp-zombies-show-up-regularly?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast - Monitor BGP Routes to and From Your Network: https://www.thousandeyes.com/solutions/bgp-and-route-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report