POPULARITY
Categories
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/The Show is sponsored by:Shop-Ware on the web at getshopware.comNAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.comHunt Demarest, CPAPaar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online : www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet a copy of my Book : Download...
Dr. Alastair Santhouse is a consultant psychiatrist and author with over 20 years of experience in the field. He has worked at both Guy's Hospital and the Maudsley Hospital in London, treating a wide range of mental health conditions.His clinical expertise includes the psychological impact of physical illness and persistent physical symptoms, as well as more typical psychiatric conditions such as depression, anxiety disorders, obsessive-compulsive disorder (OCD), and adjustment disorders.Dr. Santhouse is the author of Head First: A Psychiatrist's Stories of Mind and Body (2021), and No More Normal: Mental Health in an Age of Over-Diagnosis (2025).Find out more about Dr. Santhouse here - https://www.alastairsanthouse.com/Interviewed by Dr. Alex Curmi. Dr. Alex is a consultant psychiatrist and a UKCP registered psychotherapist in-training.If you would like to invite Alex to speak at your organisation please email alexcurmitherapy@gmail.com with "Speaking Enquiry" in the subject line.Alex is not currently taking on new psychotherapy clients, if you are interested in working with Alex for focused behaviour change coaching , you can email - alexcurmitherapy@gmail.com with "Coaching" in the subject line.Check out The Thinking Mind Blog on Substack: https://open.substack.com/pub/thinkingmindblog/p/thinking-mind-blog-big-thoughts-edition?r=1cn09u&utm_medium=iosGive feedback here - thinkingmindpodcast@gmail.com Follow us here: Twitter @thinkingmindpod Instagram @thinkingmindpodcast
Thanks to our Partner, NAPA Autotech Training and Pico TechnologyWatch Full Video EpisodeKey Discussion Points:Two Types of Angry PeopleExplosive: Outwardly aggressive (e.g., yelling at a cashier).Implosive: Bottled-up anger that can lead to extreme reactions (e.g., the quiet cashier who "snaps").No One Starts at 100% AngerAnger escalates in stages—people don't go from 0 to 100 instantly.Triggers (work stress, home life, past trauma) compound over time.Personal Reflection: Parenting & ADHDMatt shares struggles with his son's ADHD and his own reactive anger.Realization: Frustration often stemmed from unrealistic expectations, not the child's behavior.Lesson: Awareness is key—but applying knowledge is harder than reciting it.Handling Anger in the WorkplaceFor Leaders/Co-workers:Approach outbursts with curiosity, not defensiveness.Validate feelings without justifying bad behavior.Ask: "What else is going on?" (e.g., home stress, financial fears).For Customers:High-conflict clients may already be at "50%" before they walk in.Respond with calm energy, active listening, and empathy.Example: "I understand why you're scared. It's hard to trust when you're unsure."De-escalation TacticsMirroring: Match the energy level you want (e.g., stay calm to diffuse rage).Validation: Acknowledge emotions without agreeing to unreasonable demands.Safety First: Remove yourself or others if the situation escalates dangerously.Why This Matters in the AftermarketMost customer outbursts are rooted in fear (e.g., being ripped off, losing control).A thoughtful response can turn a raging customer into a loyal one—or reveal irreconcilable differences.Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.
In this new episode, Dr. Lauren focuses on the diagnostic odyssey of getting a genetic diagnosis with Drs. Ame Shillington and Sheldon Garrison. Dr. Shillington is a clinical geneticist and assistant professor from Cincinnati Children's Hospital Medical Center. Dr. Garrison is Research Scientist at Rogers Behavioral Health who is on our Scientific Advisory Committee. Did You Know!? The average delay from initial concern to genetic diagnosis of rare disorders like Phelan-McDermid syndrome is over 9 years!Of individuals who receive a genetic diagnosis due to neurodevelopmental concerns, approximately 90% see improvement in their treatment management and care after receiving the diagnosis! Tune in to hear more about the research behind the delayed diagnosis of rare genetic disorders like Phelan-McDermid syndrome, and what each is doing to help reduce this delay and increase access to genetic testing! Check out the papers mentioned in the podcast below to learn more: Dr. Sheldon Garrison: https://pubmed.ncbi.nlm.nih.gov/40750893/ https://pubmed.ncbi.nlm.nih.gov/40252994/Dr. Ame Shillington: https://pubmed.ncbi.nlm.nih.gov/37642312/ https://pubmed.ncbi.nlm.nih.gov/35769998/
In this episode of The Product Experience, Lily and Randy dive into the nuanced world of team collaboration with Jenny Wanger, product ops consultant. Jenny challenges the overuse of RACI matrices in product teams, arguing they often obscure deeper organisational issues rather than solve them. They discuss better alternatives, the root causes behind requests for RACI, and the value of prioritising human relationships over rigid frameworks. Chapters0:00 – The accountable vs. responsible dilemma0:37 – Meet Jenny Wanger: Product ops and Reforge1:20 – RACI: A quick explainer3:16 – Why RACI falls short in product teams7:00 – Infantilisation and territorialism9:18 – The flaws in the terminology10:14 – The consulted conundrum11:05 – RACI as a conversation starter12:01 – Better alternatives: Rapid and others14:20 – When RACI might be useful18:01 – Team dysfunction and RACI misuse23:00 – A case study in resolving collaboration issues26:00 – RACI as scaffolding, not infrastructure28:02 – AI, documents, and relationships30:05 – Diagnosing the real problem behind a RACI request32:38 – Job descriptions vs. RACI35:25 – Everyone's a bit of everything37:04 – Focusing on mission and collaboration39:57 – Final thoughts and where to find Jenny's workKey Takeaways— RACI isn't a cure-all: It often signals deeper dysfunction like poor team structure, unclear mission, or lack of trust.— Healthy teams don't need RACI: When collaboration and communication are strong, formal frameworks become redundant.— Use RACI as scaffolding: Let it initiate conversations, but don't enshrine it as a permanent solution.— Language matters: Terms like “accountable” and “responsible” are often confused, making the framework less clear than intended.— Consider better alternatives: Frameworks like RAPID offer more clarity around decision-making without creating silos.— Prioritise relationships over roles: Documents don't build culture—conversations and mutual understanding do.Featured Links: Follow Jenny on LinkedIn | Jenny's RACI feature at her website | Dave Johnson's page at The Pragmatic Agilist Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
Gut Check: Ken DeVault, MD, on Diagnosing and Treating Achalasia by Gastroenterology Learning Network
This week on Revenue Rehab, Brandi Starr is joined by Lorraine Ball, an accomplished entrepreneur and marketing leader. Together, they break down how Lorraine transformed a marketing department plagued by constant resignations and instability into a high-performing, fully retained team. They discuss Lorraine's decisive strategies, including team realignment, personalized work scheduling, and proactive leadership that delivered measurable savings and capacity gains. If you're looking for actionable ways to create aligned, resilient revenue teams, this episode is for you. Revenue leaders who've been in the trenches share how they tackled real challenges—what worked, what didn't, and what you can apply to your own strategy. These episodes go beyond theory, breaking down real-world implementation stories with concrete examples, step-by-step insights, and measurable outcomes. Bullet Points of Key Topics + Chapter Markers: Topic #1: Diagnosing and Addressing Team Turnover Crisis [03:40] Lorraine Ball shares how she inherited a department where “one person a week at least was quitting,” creating massive instability and high recruiting costs. She quickly identified the root cause as a culture treating employees as interchangeable parts. Lorraine's first step was to get to know individual team members and match roles to their strengths, directly tackling the source of ongoing resignations. Topic #2: Implementing Flexible Work Structures for Creatives [09:29] Recognizing that rigid schedules were a poor fit for her creative team, Lorraine sat down with groups and asked, “If you could set your working hours… tell me what works for you.” By introducing customized schedules based on team input, she increased productivity and morale while extending team coverage. Within 12 weeks, this shift played a decisive role in eliminating turnover and stabilizing departmental output. Topic #3: Achieving Tangible Financial and Operational Gains [20:17] Lorraine outlines clear metrics from her changes, noting, “We were probably spending about $10,000 a month on recruiting fees. So right off the bat, we were saving $100,000.” She further highlights how retention enabled the team to reduce marketing backorders from 300 to zero and freed up capacity to find new revenue opportunities, connecting people-focused change with direct business results. Key Learning or Action Item If you had it to do all over again, what's one thing you'd do differently? Lorraine said she would have involved her senior team leaders more in the beginning instead of tackling everything on her own. By engaging them earlier, she believes they could have solved problems and moved through challenges faster. The Big Win By rebuilding team structure and culture, Lorraine Ball reduced marketing department turnover from 100 percent annually to zero for 18 months, saving over $100K in recruiting costs and creating a team so efficient they had surplus capacity. Links: LinkedIn: https://www.linkedin.com/in/lorraineball/ Instagram: https://www.instagram.com/themtfwpodcast/ Facebook: https://www.facebook.com/MTFWpodcast/ YouTube: https://www.youtube.com/@MTFWPodcast Amazon: https://www.amazon.com/stores/Lorraine-Ball/author/B0C1J55B3H Website: https://morethanafewwords.com/ Subscribe, listen, and rate/review Revenue Rehab Podcast on Apple Podcasts, Spotify, Google Podcasts , Amazon Music, or iHeart Radio and find more episodes on our website RevenueRehab.live.
In this popular episode of She MD, Kim Kardashian joins us to talk about her battle with psoriasis, the most common autoimmune disease in the United States and a condition that can affect multiple systems of the body, not just the skin. To treat her psoriasis, Kim tried everything from topicals to lasers to sleeping in plastic wrap. Get all her tips and tricks for living with psoriasis and finding the right treatment to manage this challenging condition. Kim shares all her favorite routines when it comes to self-care, wellness, and fitness. Spoiler: Kim doesn't believe in cutting corners when it comes to working out! Kim reflects on her twenties, the family values that shaped who she is today, and how her prison reform work inspired to attend law school, following in her dad's footsteps.Access more information about the podcast and additional expert health tips by visiting SHE MD Podcast and Ovii. Kim's Tips For Managing Psoriasis:Topical Treatments: Use steroid creams, either over-the-counter non-fluorinated or prescribed fluorinated steroids for more severe cases. Apply creams and consider saran wrapping affected areas overnight to enhance absorption and effectiveness.Light Therapy: Utilize ultraviolet light therapy. Consider home-based treatments like red light therapy, which may help manage symptoms.Systemic Medications: For more severe cases, consult with a healthcare provider about systemic treatments like biologics or immune suppressive drugs. Complete necessary medical tests before starting immune suppressive medications (e.g., testing for tuberculosis, hepatitis, and chest X-rays).Lifestyle Approaches: Stress can lead to psoriasis breakouts, so finding effective ways to manage it is crucial. Incorporate stress management techniques like yoga or meditation. Make sure to maintain a healthy diet and avoid known personal triggers, which may include certain foods or stressors.Regular Consultation and Monitoring: Regularly see a board-certified dermatologist for ongoing management and adjustments to your treatment plan. If joint pain or other systemic symptoms occur, get referrals to appropriate specialists such as rheumatologists.In This Episode: (00:00) Intro: Kim Kardashian discusses psoriasis experience(05:33) Understanding psoriasis: Types and symptoms explained(11:17) Diagnosing psoriasis: Challenges and differentiation(19:40) Treatment options: Topical and systemic approaches(26:58) Lifestyle factors and psoriasis management(36:48) Kim's openness about health challenges(39:43) Kim's self care routine & supplements(44:43) Five key tips for psoriasis patientsGUEST BIOGRAPHY:Kim Kardashian is a cultural trailblazer, actress, fashion icon, activist, entrepreneur, and devoted mother of four. She revolutionized the shapewear market with her cult-favorite brand SKIMS and has significantly transformed the beauty industry through her highly successful cosmetic and fragrance lines, KKW Beauty and KKW Fragrance. Beyond her business acumen, Kim is a powerful advocate for criminal justice reform and is currently pursuing a law degree. Her influence on contemporary culture is unparalleled, making her a defining figure of our time.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Dr. Brittany Partain, Associate Director of Clinical Affairs and Physician Education at Exagen has a background in biomedical engineering and a passion for problem-solving, Brittany has carved out a unique role at the intersection of diagnostics, clinical education and biotech innovationIn this episode, we explore why autoimmune diseases like lupus and rheumatoid arthritis are so difficult to diagnose, and how Brittany is helping close that gap through physician education and the use of novel T-cell biomarkers. We also talk about building trust with clinicians, misconceptions around diagnostic tools, and the real challenges of advancing innovation in a field that's historically lagging behind specialities like oncology. Finally, Brittany reflects on her journey as a female leader in MedTech, the importance of collaboration, and why passion matters when navigating a fast-paced, highly regulated industryTimestamps:[00:00:45] Why Autoimmune Diseases Are So Difficult to Diagnose[00:01:55] From Biomedical Engineering to Clinical Affairs[00:04:34] Why Rheumatology Has Lagged Behind[00:07:07] How T-Cell Biomarkers Work and What They Solve[00:09:18] What Autoimmune Diseases Are and How They Present[00:11:05] Common Misconceptions Among Clinicians[00:13:00] How Hospitals and Private Clinics React to New Tools[00:15:07] Building Clinical Trust Through Science[00:18:05] What Most People Don't Know About Autoimmune Disease[00:21:58] Women in Biotech: Breaking Stereotypes and Leading ChangeGet in touch with Brittany - https://www.linkedin.com/in/brittany-d-partain Learn more about Exagen - https://exagen.com/ Get in touch with Karandeep Badwal - https://www.linkedin.com/in/karandeepbadwal/ Follow Karandeep on YouTube - https://www.youtube.com/@KarandeepBadwalSubscribe to the Podcast
Thanks to our partner PromotiveThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/The Show is sponsored by:Shop-Ware on the web at getshopware.comNAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.comHunt Demarest, CPAPaar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online : www.paarmelis.comEmail Hunt:
Thanks to our partner PromotiveThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/The Show is sponsored by:Shop-Ware on the web at getshopware.comNAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.comHunt Demarest, CPAPaar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online : www.paarmelis.comEmail Hunt:
Thanks to our Partner, NAPA Autotech TrainingIn this episode, Matt Fanslow reflects on the recent passings of two cultural icons—Ozzy Osbourne and Hulk Hogan—and draws parallels between their careers and the automotive aftermarket industry. Both figures revolutionized their respective fields (music and professional wrestling) through innovation, perseverance, and an unparalleled connection with their audiences. Matt explores what we can learn from their legacies, including the importance of passion, reinvention, and recognizing opportunities outside our comfort zones.Key Discussion Points1. Ozzy Osbourne: The Accidental Pioneer of Heavy MetalOzzy's final performance at the Power Trip festival, where he performed in immense pain, skipping pain meds to stay present.How Black Sabbath (with guitarist Tony Iommi) accidentally created metal by downtuning guitars after a workplace injury.The importance of appreciating contributions even if you're not a die-hard fan.The value of knowing how you've impacted others (like Ozzy hearing tributes before his passing).2. Hulk Hogan: The Man Who Made Wrestling MainstreamHogan's physical sacrifices (spinal damage from his signature leg drop) and how wrestling is a work but not fake.His ability to connect with audiences in ways no wrestler had before—comparable to Stone Cold Steve Austin and The Rock.How Hogan's heel turn (becoming a villain with the NWO) revitalized wrestling during a slump.The role of timing, charisma, and reinvention in long-term success.3. Lessons for the Automotive AftermarketPassion & Perseverance: Like Ozzy and Hogan, success in the aftermarket requires dedication and pushing through challenges.Reinvention: Hogan's shift from hero to villain kept him relevant—how can shops adapt to stay ahead?Breaking Out of Comfort Zones: Both Ozzy and Hogan expanded beyond their core careers (reality TV, movies). How can shops engage in community work, sponsorships, or other visibility-boosting activities?Continuous Improvement: Getting 1% better every day compounds into major growth over time.4. Personal Reflections & Industry ParallelsMatt's admiration for educators like Paul Danner, who revolutionized training accessibility.The importance of finding the right shop culture for growth (just as Hogan thrived under Vince McMahon's WWE expansion).Why awareness of opportunities—both inside and outside the industry—is crucial.Notable Quotes"Ozzy and Hogan didn't just succeed in their fields—they redefined them. That's the kind of impact we should strive for in the aftermarket.""Wrestling isn't fake; it's a performance with real consequences. Same goes for our work—every repair matters.""If you improve by just 0.33% every day, you'll be 100% better in a year. Small steps lead to big changes."While Ozzy and Hogan came from entirely different worlds, their stories remind us that innovation, adaptability, and connection are universal keys to success. Whether you're a technician, shop owner, or industry educator, there's always room to grow—and maybe even revolutionize your corner of the aftermarket.Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt:
Send us a textOn this episode of the METUS Tech Show, Paul and Bryn sit down with Scott Shipley, a fellow DTS from Trane to discuss the 4250 error code and inverter circuit diagnosis.Thanks for listening! Please visit www.mitsubishicomfort.comContact us at metustechshow@hvac.mea.com
Thanks to our Partner, NAPA Autotech TrainingIn this episode, Matt Fanslow reflects on the recent passings of two cultural icons—Ozzy Osbourne and Hulk Hogan—and draws parallels between their careers and the automotive aftermarket industry. Both figures revolutionized their respective fields (music and professional wrestling) through innovation, perseverance, and an unparalleled connection with their audiences. Matt explores what we can learn from their legacies, including the importance of passion, reinvention, and recognizing opportunities outside our comfort zones.Key Discussion Points1. Ozzy Osbourne: The Accidental Pioneer of Heavy MetalOzzy's final performance at the Power Trip festival, where he performed in immense pain, skipping pain meds to stay present.How Black Sabbath (with guitarist Tony Iommi) accidentally created metal by downtuning guitars after a workplace injury.The importance of appreciating contributions even if you're not a die-hard fan.The value of knowing how you've impacted others (like Ozzy hearing tributes before his passing).2. Hulk Hogan: The Man Who Made Wrestling MainstreamHogan's physical sacrifices (spinal damage from his signature leg drop) and how wrestling is a work but not fake.His ability to connect with audiences in ways no wrestler had before—comparable to Stone Cold Steve Austin and The Rock.How Hogan's heel turn (becoming a villain with the NWO) revitalized wrestling during a slump.The role of timing, charisma, and reinvention in long-term success.3. Lessons for the Automotive AftermarketPassion & Perseverance: Like Ozzy and Hogan, success in the aftermarket requires dedication and pushing through challenges.Reinvention: Hogan's shift from hero to villain kept him relevant—how can shops adapt to stay ahead?Breaking Out of Comfort Zones: Both Ozzy and Hogan expanded beyond their core careers (reality TV, movies). How can shops engage in community work, sponsorships, or other visibility-boosting activities?Continuous Improvement: Getting 1% better every day compounds into major growth over time.4. Personal Reflections & Industry ParallelsMatt's admiration for educators like Paul Danner, who revolutionized training accessibility.The importance of finding the right shop culture for growth (just as Hogan thrived under Vince McMahon's WWE expansion).Why awareness of opportunities—both inside and outside the industry—is crucial.Notable Quotes"Ozzy and Hogan didn't just succeed in their fields—they redefined them. That's the kind of impact we should strive for in the aftermarket.""Wrestling isn't fake; it's a performance with real consequences. Same goes for our work—every repair matters.""If you improve by just 0.33% every day, you'll be 100% better in a year. Small steps lead to big changes."While Ozzy and Hogan came from entirely different worlds, their stories remind us that innovation, adaptability, and connection are universal keys to success. Whether you're a technician, shop owner, or industry educator, there's always room to grow—and maybe even revolutionize your corner of the aftermarket.Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt:
Brad Feld has spent over 40 years building companies, mentoring founders, and investing in the startup ecosystem. He's the co-founder of Techstars, a prolific venture capitalist, and the author of nine books. In this episode, Brad opens up about the mental reset that came with turning 60, why he stopped chasing “more,” and what led him to dust off a book draft about mentorship that had been sitting on the shelf. We go deep into his new book Give First, his belief in non-transactional generosity, and why he thinks founders should lead from curiosity, not ego.Brad also shares what went wrong at Techstars, what it taught him about founder empathy, and how he thinks about legacy in a world where everything is temporary.Where to find Brad:feld.comGive First (book) Timestamps: (00:00) Why Brad chose to go into hibernation (03:36) How stepping back gave him a 9-to-5 for the first time (06:58) Returning to code and reading 3 books a week (08:05) The four things Brad actually loves (10:11) Not striving, not optimizing: a new mindset for a new decade (13:14) The messy journey of writing Give First (15:08) Feedback that reshaped the book (17:34) Techstars' awkward teenage years (19:59) Coming out of hibernation, temporarily (23:32) Alter egos: Brad the Book Salesman, Vlad, and Spike (29:14) The pain of watching Techstars struggle publicly (34:30) How founder empathy deepened after Techstars' turbulence (36:28) What Give First really means and what it does not (38:49) Positive-sum, multi-turn thinking (41:34) Why tennis is the perfect metaphor for long-term success (45:00) Give First as the startup community engine (48:21) Mentorship without expectations (50:07) Socratic questioning and the five whys (54:00) Diagnosing startup fundraising problems (56:32) Being open to randomness (58:57) The power of short assignments and low-stakes access (01:04:28) Why Brad keeps writing: to learn (01:07:14) What he wishes he knew earlier (01:10:34) Advice for founders stepping into leadership (01:12:38) Mortality, meaning, and option valueIn this episode, you'll learn:How Give First evolved from a Techstars mantra into a movementThe difference between mentorship and adviceWhy and how being a giver pays off How to set boundaries while still being responsiveWhat makes founder relationships thrive or breakWhy being open to randomness can change everythingHow to navigate difficult company phases with empathyWhat Brad believes really matters in the third act of lifeConnect with Alisa! Follow Alisa Cohn on Instagram: @alisacohn Twitter: @alisacohn Facebook: facebook.com/alisa.cohn LinkedIn: https://www.linkedin.com/in/alisacohn/ Website: http://www.alisacohn.com Download her 5 scripts for delicate conversations (and 1 to make your life better) Grab a copy of From Start-Up to Grown-Up by Alisa Cohn from Amazon
What if the way you've been selling is working against you, and your customer can feel it? In an industry built on outcomes, many MedTech reps still get caught up in pitching features, checking boxes, and pushing for yeses. In this week's episode, sponsored by Physician Growth Accelerator, sales coach, author, and founder of Kiinetics, Brendan McAdams shares how shifting from a sales-first mindset to a fit-first mindset changes everything. From running smarter discovery and setting up collaborative problem-solving to wrapping the call with radical clarity, he explains how trust is built not through persuasion, but through partnership. Whether you're in a startup or a Fortune 500, this episode will challenge how you think about selling—and give you practical tools to do it better. What we discuss in the episode: Why thinking beyond the immediate buyer leads to better customer alignment How to run a sales call that builds trust instead of resistance The power of curiosity and collaborative problem-solving in MedTech Why wrapping up the call with clarity is essential The underrated art of “killing the deal” when it's not the right fit Why premature selling can backfire and how to slow down for strategic success Resources from this episode: Get the free MedTech Talk Tracks for Action Get Brendan's Book Physician Growth Accelerator Social Media: Connect with Brendan on LinkedIn Connect with Zed on LinkedIn
If you want to win in cohosting, you need to sell.In this episode, Adam breaks down the 5 core sales frameworks he teaches to high-performance closers in STR and beyond.From reframing rejection to diagnosing like a doctor, this is the mindset, structure, and clarity that separates amateurs from closers.What You'll Learn:The “doctor frame” for every sales callWhy connection > charismaThe mindset shift every new closer must makeWhy your pitch must pass the “grunt test”How sales becomes your ultimate life skillGuest Bio:With over $100 million in sales to his name, Adam Stein brings a rare mix of high-performance sales strategy and human-centered communication to the mic. Having taken more than 4,000 sales calls and reviewed over 10,000, he's coached and led sales teams from startup scrappers to 9-figure juggernauts. An avid golfer and father of two awesome boys, Adam blends psychology, mindset, and real-world sales mastery to help entrepreneurs sell with confidence, clarity, alignment, and compassion.00:04:31 - Learning from a high-level sales mentor changed everything 00:08:54 - Overcoming mindset blocks was the first real sales battle 00:13:04 - Sales is philosophy — not just tactics 00:17:26 - Old-school sales techniques don't work in STR anymore 00:21:58 - Great salespeople are obsessed with discovery 00:26:12 - Your pitch must pass the “grunt test” 00:30:35 - If you don't believe in what you're offering, they'll feel it 00:34:48 - Diagnosing like a doctor earns trust and conversions 00:39:10 - Sales is service when done with integrity and empathy Guest Link:https://www.instagram.com/the.salesscientist/Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/
If you've ever wondered how to make test-driven development more than a coding technique, this episode is for you. Ashok Sivanand and producer Doug Branson answer listener and Reddit-sourced questions about building better product teams—covering everything from mindset shifts to hard truths about performance reviews and strategic alignment. Ashok connects TDD to the principles of Essentialism by Greg McKeown, revealing how teams can define success before they begin and cut through the noise of Slack and OKRs. Hear practical advice for first-time founders struggling to articulate value without a 20-minute demo, plus techniques to scale beyond early adopter customers using real-world interviews and Jobs to Be Done. Later, they explore how to recover from a tough performance review, especially in remote roles, and why communication—not effort—is often the missing ingredient. The episode wraps with a conversation about the dangers of leadership ambiguity when a company isn't sure whether it's selling a service or a product. ASK YOUR QUESTION: convergence.fm/contact Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Episodes referenced in this episode... From Code to Culture: How Shopify Thrives Under Farhan Thawar's Thought Leadership - https://youtu.be/tKEKfjACv3k The POWER of Small Data With High Signal - A Jobs To Be Done masterclass with Andrew Glaser - https://youtu.be/0X1RKZWJgOU Building Customer-Centric Teams: Josh Seiden on OKRs and Agile - https://youtu.be/0dPoDNCQmyc Best of 2024 - Derisking and Evolving on your OKR (Objectives and Key Results) Implementation - https://youtu.be/6HcRd6qUq1A Inside the episode... TDD as a mindset beyond code, inspired by Essentialism How to recover from a tough performance review in a remote org Tips for first-time founders explaining product value without demos Jobs to Be Done and using customer language in sales Diagnosing product vs service strategy confusion in your org Mentioned in this episode... Essentialism by Greg McKeown The Mom Test by Rob Fitzpatrick Jobs to Be Done framework Calendly Integral Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
If you want to win in cohosting, you need to sell.In this episode, Adam breaks down the 5 core sales frameworks he teaches to high-performance closers in STR and beyond.From reframing rejection to diagnosing like a doctor, this is the mindset, structure, and clarity that separates amateurs from closers.What You'll Learn:The “doctor frame” for every sales callWhy connection > charismaThe mindset shift every new closer must makeWhy your pitch must pass the “grunt test”How sales becomes your ultimate life skillGuest Bio:With over $100 million in sales to his name, Adam Stein brings a rare mix of high-performance sales strategy and human-centered communication to the mic. Having taken more than 4,000 sales calls and reviewed over 10,000, he's coached and led sales teams from startup scrappers to 9-figure juggernauts. An avid golfer and father of two awesome boys, Adam blends psychology, mindset, and real-world sales mastery to help entrepreneurs sell with confidence, clarity, alignment, and compassion.00:04:31 - Learning from a high-level sales mentor changed everything 00:08:54 - Overcoming mindset blocks was the first real sales battle 00:13:04 - Sales is philosophy — not just tactics 00:17:26 - Old-school sales techniques don't work in STR anymore 00:21:58 - Great salespeople are obsessed with discovery 00:26:12 - Your pitch must pass the “grunt test” 00:30:35 - If you don't believe in what you're offering, they'll feel it 00:34:48 - Diagnosing like a doctor earns trust and conversions 00:39:10 - Sales is service when done with integrity and empathy Guest Link:https://www.instagram.com/the.salesscientist/Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/
Send us a textIron deficiency affects as many as 40% of women of reproductive age, yet the problem often goes undetected—even when patients have symptoms and complications. On this episode, Dr. Blair Bigham and Dr. Mojola Omole speak with hematologists Dr. Michelle Scholzberg and Dr. Rita Selby about their structural solution to this pervasive problem: a province-wide change to how laboratories flag ferritin results. Their article, “Diagnosis and management of iron deficiency in females”, is published in CMAJ.Dr. Michelle Scholzberg, a hematologist and clinician scientist at St. Michael's Hospital and division director of Hematology at the University of Toronto, explains why iron deficiency without anemia is clinically important, how flawed reference standards and stigma around menstruation have contributed to underdiagnosis, why screening based on hemoglobin alone misses many patients and how structural barriers within medicine have long impeded timely detection and treatment. She outlines the evidence that drove a change to the clinical decision threshold for ferritin in Ontario laboratories and describes the movement that led to the changeDr. Rita Selby, an academic hematologist and medical director of the Ontario Laboratory Medicine Program at Ontario Health, describes how change was implemented across Ontario's major private labs. She clarifies the distinction between reference ranges and clinical decision limits, and how the shift helps clinicians identify subclinical iron deficiency earlier. She also discusses anticipated challenges, such as increased demand for treatment and the need for accessible knowledge translation tools.This episode exemplifies how making structural change in Canadian medicine can be difficult, but is possible with grassroots advocacy and inter-institutional collaboration.For more information from our sponsor, go to MedicusPensionPlan.comJoin us as we explore medical solutions that address the urgent need to change healthcare. Reach out to us about this or any episode you hear. Or tell us about something you'd like to hear on the leading Canadian medical podcast.You can find Blair and Mojola on X @BlairBigham and @DrmojolaomoleX (in English): @CMAJ X (en français): @JAMC FacebookInstagram: @CMAJ.ca The CMAJ Podcast is produced by PodCraft Productions
Ike, Spike and Fritz discuss some comments they heard on the WIP Morning Show this morning and diagnose Jon Ritchie and James Seltzer with Super Bowlitis following their take on the Eagles offense.
Grab my FREE 4 Part Video Series: GLP1s Uncovered: https://bit.ly/GLP1uncovered EP. 223: In this episode, we're digging into a major blind spot in women's health: testosterone. You'll learn why this essential hormone is so often dismissed by conventional medicine, what low testosterone actually looks like in women, and how it can quietly drive issues like chronic pain, bone loss, low libido, fatigue, memory problems, and even depression. I'll walk you through the science, the stigma, and the real-life symptoms you shouldn't ignore. Topics Discussed: → What are the symptoms of low testosterone in women? → Can women benefit from testosterone therapy? → How does low testosterone affect women's health? → Is testosterone therapy safe for women? → What causes low testosterone in women? Sponsored By: → LMNT | Get your free Sample Pack with any LMNT purchase at drinkLMNT.com/drtyna → Nutrisense | Head over to nutrisense.io/drtyna and use code TYNA at checkout get 30% off your Nutrisense plan. → BIOptimizers | Go to bioptimizers.com/tyna to order MassZymes now and use code TYNA10 for 10% off any order. → Timeline | Head to timeline.com/DRTYNA and get 20% off with code DRTYNA → Manukora | Head to manukora.com/DRTYNA to save up to 31% & $25 worth of free gifts in the Starter Kit, which comes with an MGO 850+ Manuka Honey jar. → Relax Tonic | Go to https://store.drtyna.com/products/relaxtonic and use code and use DRTYNASHOW to save 10% On This Episode We Cover: → 00:00:00 - Introduction → 00:02:08 - Men & low testosterone → 00:03:37 - Diagnosing low T in women → 00:06:22 - Low T symptoms in women → 00:13:22 - Testosterone's Impact on Aging → 00:15:09 - Testosterone and libido → 00:17:41 - Chronic pain → 00:25:49 - HRT criticism → 00:32:20 - Hormonal Dips and Improving Symptoms → 00:35:26 - Peri to postmenopause → 00:37:30 - No conclusive guidelines → 00:40:48 - Adrenal support → 00:41:18 - Lifestyle non-negotiables → 00:46:39 - Foods that raise testosterone Show Links: → Testosterone Therapy In Women: Myths And Misconceptions → The Secret Female Hormone Further Listening → EP. 94: For The Men: Master Your Testosterone → EP. 93: Debunking the Menopause Metabolism Myth → EP. 91: Thyroid Secrets Your Doctor Doesn't Know → EP. 54: Safe Sunning → EP. 83: Orthopedic Medicine is a Scam | Part 1 Disclaimer: Information provided in this podcast is for informational purposes only. This information is NOT intended as a substitute for the advice provided by your physician or other healthcare professional, or any information contained on or in any product. Do not use the information provided in this podcast for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or other supplement, or using any treatment for a health problem. Information provided in this blog/podcast and the use of any products or services related to this podcast by you does not create a doctor-patient relationship between you and Dr. Tyna Moore. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent ANY disease.
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/
Thanks to our partner PromotiveThis week, Hunt Demerast, CPA, dives into three hot-button business questions—each with surprising consequences for your bottom line. From covering weight loss meds for your employees to falling into the payroll HR trap, and even how the IRS is tightening the screws on your gambling losses—this episode breaks it all down, minus the legalese.What You'll Learn:(00:00:00) Introduction(01:02) Can you write off weight loss drugs like Ozempic for your employees—or yourself?(03:19) The truth about MERPs, HRAs, and what ChatGPT got right and wrong(07:09) The real IRS rule that trips up most owners (hint: it's about fairness)(11:28) Gambling tax rule changes that could cost you—even if you lose(16:04) What triggers a W2-G, and how scratch-offs could land you a surprise tax bill(23:30) Why HR modules from payroll companies are often a waste of money(25:50) A real-life story that cost Hunt money—and why handbooks matter(29:52) What every business owner should review in their employee handbookWhy It Matters: If you're a shop owner or small business operator trying to make smart decisions on health benefits, tax deductions, and HR compliance, this episode is a must-listen. Hunt pulls back the curtain on commonly misunderstood write-offs, state labor laws, and how small mistakes can lead to big headaches.Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest
Diagnosing the spiritual root of anxiety
Thanks to our Partner, NAPA Autotech TrainingMatt Fanslow dives into an unexpected but fascinating comparison between Jurassic Park and the auto repair industry, exploring themes of chaos theory, unintended consequences, and the importance of foundational knowledge. Drawing parallels from the iconic film (and Michael Crichton's novels), Matt discusses how small decisions—like cutting corners or skipping fundamentals—can lead to big, unpredictable outcomes in business, careers, and life.Key Topics Discussed:"Your Scientists Were So Preoccupied With Whether They Could, They Didn't Stop to Think If They Should"How the pursuit of innovation without foresight mirrors challenges in the automotive industry.The dangers of prioritizing profit or speed over sustainability and safety.Chaos Theory & The Butterfly EffectSmall, seemingly insignificant actions can have massive consequences (e.g., a poorly coded security system in Jurassic Park → dinosaur chaos).Applying this to business: How initial conditions (hiring, training, ethics) shape long-term success or failure.The Perils of Skipping FundamentalsIan Malcolm's critique in Jurassic Park: "You stood on the shoulders of giants but never learned the underlying theory."Why technicians can't jump straight to advanced diagnostics (e.g., lab scopes) without mastering electrical fundamentals."Fundamental ≠ easy. It's the foundation everything else relies on."Unintended Consequences in Auto RepairNedry's sabotage: How underpaying for critical services (e.g., software, training) backfires.Diet analogy: One unhealthy choice can undermine progress—just like one overlooked repair detail can lead to comebacks.Awareness & the "Little Things"The importance of paying attention to details in workflows, customer service, and team dynamics.Why hindsight often reveals blind spots—and how to cultivate proactive awareness.Notable Quotes:"Chaos theory isn't about randomness—it's about how tiny, early decisions create unpredictable outcomes.""You can't win the lottery without buying a ticket, but you also can't master diagnostics without understanding electricity.""Respect the journey. Mastery isn't just about skill; it's about humility and earned wisdom."Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-BoundWatch Full Video EpisodeWOTDGregarious gre·gar·i·ousadjective1. (Of a person) - Fond of company sociable.2. (Of animals) - Living in flocks or loosely organized communities3. (Of plants) - Growing in open clusters or in pure associations…No matter the situation you find yourself in, storytelling is one of the most important things we can do to create shared experiences as humans. They help us understand each other, connect with one another, and even learn to empathize or identify with others.Whether it is for business, for humor, or for a moral lesson - a good story is easier for any human audience to focus on and listen to and retain information from and all of this makes stories a powerful tool in your communication tool box.Here is the formula:LA (Location Action) *Helen, our club president suggested we remember this as the story starts in “Los Angeles”)WantObstacleResolutionNext time you have a story to tell: Remember - Location - Action - Want - Obstacle - ResolutionSomething to add? Something you're curious about? Something you'd like to talk about? - email me here: speakup@craigoneill.net.Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute's coaching helps you achieve success and financial peace.AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.comShop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Contact InformationEmail Craig O'Neill: speakup@craigoneill.netJoin Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmastersThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Today's episode is an AI text-to-speech (TTS) reading of our most recent blog post: 12 Key Principles for Diagnosing and Managing Vertigo and Dizziness.Read along here:https://www.pointofcaremedicine.com/blog-post/12-key-principles-for-diagnosing-and-managing-vertigo-and-dizzinessRelated ContentDizziness and Vertigo Admission Templatehttps://www.pointofcaremedicine.com/inpatient-admission/dizziness-and-vertigo Dizziness and Vertigo Clinical Review https://www.pointofcaremedicine.com/review-article/dizziness-and-vertigo
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/The Show is sponsored by:Shop-Ware on the web at getshopware.comNAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.comHunt Demarest, CPAPaar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online : www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet a copy of my...
In this episode of The Tech Leader's Playbook, Avetis Antaplyan sits down with Mark Donnigan, a seasoned virtual CMO and go-to-market strategist known for helping post-Series A tech companies scale with precision. With a background in video technology, streaming, and category design, Mark brings decades of practical insights to the table on what it takes to move beyond initial traction and build a sustainable growth engine.Together, they explore why so many engineering-led startups struggle to scale their marketing, what founders get wrong about hiring, and why understanding the customer journey is non-negotiable. Mark reveals the critical difference between volume and quality in outreach, the dangers of overvaluing brand-name hires, and how scaling today often means rethinking headcount in favor of better systems and tools.From real-world founder anecdotes to lessons learned from giants like Nvidia, this conversation offers a roadmap for any tech leader looking to evolve from early traction to market dominance—without wasting time or burning cash.TakeawaysMost startup marketing failures stem from brilliant founders not understanding how to build a market, not from flawed tech or product.Founders should remain hands-on in go-to-market strategy far longer than they think—often for years.Your best early-stage salesperson? You, the founder.Misalignment with customer pain is the root cause of ineffective messaging.Many engineering teams don't truly listen to customers or experience the product from their users' point of view.Messaging must evolve with the customer's buying journey; spray-and-pray approaches often backfire.Scaling doesn't always mean hiring—sometimes systems, automation, or refined processes are more effective.Hiring former big-tech talent can backfire; startup success demands scrappy, self-sufficient operators.Know whether your motion is sales-led or product-led to define how marketing supports growth.Talking to just 5–7 ideal customers can provide the clarity needed to realign your strategy.Founders should read Play Bigger—Mark calls it “the Bible of marketing” for tech startups.Tools like AI and agents can enhance output without bloating teams, especially in early scale stages.Chapters00:00 Intro: Why most leaders fail at hiring and marketing02:11 Meet Mark Donnigan: Virtual CMO for post-Series A tech companies03:49 Why founders struggle to scale marketing after traction05:36 When (and if) founders should hand off go-to-market efforts07:50 Diagnosing messaging failures and the role of listening11:12 Customer immersion: The missing link in product-market fit14:32 Slack, productization, and building for yourself15:48 Scaling marketing: What does “scale” even mean?17:18 Systems vs. headcount: Scaling smarter with AI and automation21:24 Messaging cadence vs. volume: Mapping to the buyer's journey24:27 Why marketing funnels fail and journey mapping wins25:48 The mistake of over-indexing on “big company” hires28:50 The inertia myth: Why prestige doesn't equal startup fit31:55 Mark's billboard advice: Get in the field, talk to customers33:27 How many customer convos are “enough” for clarity34:50 Favorite Book: Play Bigger and the power of category design35:57 How to get Mark's free marketing mini-books36:25 Outro: Better leaders build better companiesMark Donnigan's Social Media Links:https://www.linkedin.com/in/markdonnigan/Mark Donnigan's Website:https://growthstage.marketing/
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/The Show is sponsored by:Shop-Ware on the web at getshopware.comNAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.comHunt Demarest, CPAPaar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online : www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet a copy of my...
Thanks to our Partner, NAPA Autotech TrainingEpisode Highlights:Metal Music & CultureMatt opens with a quote from the documentary Metal: A Headbanger's Journey by Sam Dunn, discussing how metal celebrates what society often denies and why it remains a culture of outsiders.Shares his experience attending the Summer of Loud festival with his 10-year-old son, Christian, where they saw The Devil Wears Prada, Beartooth, I Prevail, Killswitch Engage, and Parkway Drive.Reflects on the positive atmosphere at metal concerts, breaking stereotypes about metal fans being angry or self-centered.Christian's Guitar PerformanceChristian, who has been taking guitar lessons for a few months, performed a medley at the Universal Music Center's music fest in Red Wing, Minnesota.His set included:Eruption & Ain't Talkin' ‘Bout Love (Van Halen)Seek & Destroy & Master of Puppets (Metallica)Careless Whisper (Wham!)The crowd's reaction shifted from curiosity to excitement as he played, proving his talent and stage presence.Listener Questions Answered"What do terms like ‘putting someone over' or ‘getting a pop' mean?"Matt explains these are wrestling terms borrowed from pro wrestling lingo:"Putting someone over" = Making someone look good (e.g., helping them win or appear strong)."Getting a pop" = Eliciting a big reaction from the crowd (cheers or boos)."Kayfabe" = Maintaining the illusion that wrestling is real.He clarifies that while wrestling outcomes are scripted (a work), the physical toll is very real."What are the music rules in your shop?"No strict rules—each bay has its own stereo.Genres range from metal to country to golden oldies, depending on who's working.The shop's soundproofing means customers never hear the music, so anything goes.(Matt jokes that if there were a rule, it'd be: "We play both kinds of music—heavy and metal.")"Is your shop air-conditioned?"Yes! They installed A/C last summer, and it's been a game-changer for morale and productivity.Before A/C, the heat and humidity drained energy by mid-afternoon.Now, production stays high, attitudes are better, and it's a major perk for attracting talent.Matt quotes a competitor: "If anything ever happens to our A/C, we're getting a bigger one."Final ThoughtsEncourages listeners to challenge stereotypes—whether in the automotive industry or music scenes.Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio...
Watch this next: The Back Pain Fix I WIsh I Knew Earlier Is your back pain really caused by degeneration or is that just the story you've been told? In this episode, I break down a conversation with a friend who compared the spine to a dehydrated raisin. We explore why MRI scans often scare people unnecessarily, why degeneration isn't the cause of pain for most, and how believing your diagnosis can make things worse. You'll learn how to rebuild trust in your body, shift your mindset, and finally move better without fear. Click here to book a call and chat to us about your issue! Music: Dean Kenny
Do you know that uteruses come in different shapes? How about a unicornuate uterus? You can have a uterine anomaly without symptoms and it can impact your reproductive health, miscarriage risk, and pregnancy outcomes. Inspired by Celina Spooky Boo's fertility story, this episode of Brave & Curious explores unicornuate uterus. Dr. Lora Shahine explains this congenital anomaly, how it's diagnosed, and the spectrum of potential outcomes it can create for fertility and pregnancy. Dr. Shahine also offers critical questions to ask your healthcare provider, helping you advocate for your reproductive health with knowledge and bravery. Follow @celinaspookyboo on Instagram In this episode, listeners will learn: [1:06] What is a unicornuate uterus? [6:43] How common is it? [7:17] Diagnosing a unicornuate uterus [9:01] Impact on fertility [11:41] Pregnancy risks [13:45] Treatment options [15:30] How to advocate for your care [17:07] Final thoughts Dr. Shahine's Weekly Newsletter on Fertility News and Recommendations Follow @drlorashahine Instagram | YouTube | Tiktok | Her Books
It's always exciting to watch a group of replacement heifers develop and anticipate their performance in the milking string as the top genetics of your herd. There is just about nothing more devastating than freshening them in to find mastitis or even worse, a blind quarter. When a first calf heifer calves in with a high somatic cell count she is more likely to maintain the high count, and more likely to be culled. Heifer mastitis, or intramammary infection (IMI), is a common affliction yet we know very little about what stage of production it occurs and how to best diagnosis the root of the problem. Pamela Adkins, DVM at the University of Missouri worked with a team to capture culture samples from a variety of stages of heifer development to fabricate standard protocols for sample collection and help producers better understand how to circumvent this disease cycle for their herd. Listen in to learn how to improve heifer development and limit the tragedy of damaged replacements. Topics of discussion 1:51 Introduction of Dr. Pamela Adkins 2:26 Why is this topic important 4:17 Establishing standard sampling procedures 5:11 Cisternal puncturing 7:43 Comparison of sample collection 8:37 Grouping to determine when IMI begins in heifers 10:27 Causes and severity of infections 11:53 Feeding raw milk to hutch heifers 12:51 Normal microflora vs mastitis causing 15:36 If you have a heifer mastitis problem, what's the next steps 17:21 What's the best way to collect a sample? 18:44 Where to send aseptic samples 19:54 To freeze or not to freeze 21:48 Why were gestating heifers 8x as likely to have IMI? 23:05 What do you want “boots on the ground” dairymen to learn from this project? Featured Article: Evaluation of intramammary infection status in dairy heifers using cisternal and teat end sampling techniques #2xAg2030; #journalofdairyscience; #openaccess; #MODAIRY; #HSCC; #heifer; #milksampling; #culture; #mastitis; #IMI; #infection; #dairysciencedigest; #ReaganBluel
Today's quick admit episode is a rapid review on the evaluation of vertigo and dizziness in a hospital setting.Visit https://www.pointofcaremedicine.com/inpatient-admission/dizziness-and-vertigo to see the online admission template and follow along.Timestamps00:00 - Intro and Summary02:13 - Admission Checklist02:51 - HPI Intake06:54 - Focused Physical Exam09:06 - Differential Diagnosis09:49 - Initial Workup10:22 - TreatmentRelated ContentDizziness and Vertigo Clinical Review https://www.pointofcaremedicine.com/review-article/dizziness-and-vertigo12 Key Principles for Diagnosing and Managing Dizziness and Vertigo https://www.pointofcaremedicine.com/blog-post/12-key-principles-for-diagnosing-and-managing-vertigo-and-dizziness
Dr. Centor discusses the diagnosis of primary aldosteronism with Dr. Jordana Cohen.
We are so excited to release this FULL EPISODE as a gift to our listeners. Please consider Subscribing to Beyond Labels for a gift of any amount!JOIN HERE: https://beyondlabels.supportingcast.fm/Watch on YouTube: https://youtu.be/UDj4i1_BifQ---Is today's mental-health system healing us—or quietly selling sickness? In this eye-opening conversation with clinical psychologist Dr. Roger McFillin, we trace the money trail from Big Pharma to university labs, unpack how diagnostic labels morphed from rough drafts to life sentences, and reveal the hidden cost of medicating discomfort—especially for teenagers. Dr. McFillin redefines depression and anxiety in plain English and shares concrete, drug-free steps families can start today to build real resilience. Tune in for a crash course in corruption, clarity, and hope.We want to hear from you! This week's Community Question is:“Take a moment and reflect on a challenging or overwhelming period in your life. How could it have served your growth in life? What can you be grateful for about that challenge?https://www.drmcfillin.com/https://www.thecccollective.org/https://beyondlabels.supportingcast.fm/Follow on InstagramFollow on XSubscribe on RumbleSubscribe on YouTubeFind Joel Here: www.polyfacefarms.comFind Sina Here: www.drsinamccullough.comDISCLAIMER
In this week's Grow Guides, we focus on one of the most critical parts of your cannabis grow—keeping your plant's roots healthy! We explain how to prevent and treat root rot in different grow mediums like soil, coco, and hydro. You'll learn how to spot early signs of trouble, fix overwatering or poor drainage issues, maintain proper pH and oxygen levels, and use beneficial microbes or enzymes to keep roots strong. We also cover root zone temperature control and best practices for avoiding anaerobic conditions. If you've ever struggled with droopy plants, bad smells, or slow growth, this episode will help you get your roots right and keep your crop thriving! If you have any questions you'd like us to answer in next week's episode, reach out to us through your favourite social network, join our Discord server, or visit Percy's Grow Room for more. Links are available on our website—don't miss out! Website: https://highonhomegrown.com Discord: https://discord.gg/sqYGkF4xyQ Youtube: https://www.youtube.com/highonhomegrown Thank you for downloading and listening to our cannabis podcast! I hope you have enjoyed this episode.
misaligned roles, missed follow-ups, and misunderstanding what makes a sales pro thriveIn this 300th episode of SaaS Fuel, Jeff Mains sits down with powerhouse sales coach Kristie Jones, author of Selling Your Way In. Together, they break down how SaaS companies can build accountable sales teams, re-engage cold deals, and align salespeople with their true superpowers.If your CRM is full of “closed lost” deals, this episode shows you how to revive them, build a seven-touch re-engagement plan, and stop leaving revenue on the table.
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, Patrick Casale joins us for a difficult but necessary conversation on the implications of diagnosing neurodivergence in our current social and political context. We discuss: The current social and political context that is causing concern for neurodivergent people and their loved ones Client self-determination in determining if diagnosis goes into their medical record The benefits of having a diagnosis on the record The risks of having a diagnosis on the record How to educate and support clients making decisions around diagnosis Co-occurring disorders that may apply to help secure accommodations for clients Ethical considerations around diagnoses Patrick's two upcoming trainings with PCT on creating a neurodivergent private practice and creating a neurodivergent affirming group practice Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources CE Training, presented by Patrick: Creating a Neurodivergent-Affirming Group Practice Live (August 1st) and Recorded Creating an environment where everyone thrives is important to so many group practice leaders. But the current social context has shifted, and keeping your environment affirming for neurodivergent clinicians, staff, and clients has become more complex. Join Patrick Casale LCMHC NCC, as he discusses neurodivergent-affirming leadership and strategies that promote equity, agency, and neurodivergent representation. CE Training, presented by Patrick: Creating a Neurodivergent-Affirming Private Practice Live (July 25th) and Recorded Join Patrick Casale LCMHC NCC, as he equips mental-health clinicians with the knowledge and practical tools to build and run a truly neurodivergent-affirming private practice. On-Demand CE Training, presented by Emily Decker, MS, LPC, NCC: Can You Hear Me? The Legal and Ethical Role of Accessibility in Anti-Oppressive and Neurodivergent-Affirming Teletherapy This training aims to create familiarity and comfort for therapists providing teletherapy and combat stigma and inaccessibility in teletherapy. The conversation is situated within an anti-oppressive and neurodivergent-affirming framework, connecting concepts of accessibility and disability justice with mental health care, and provides an overview of legal and ethical issues pertaining to accessibility within teletherapy, including identifying and dispelling common myths about accessibility and disability, and identifying specific, concrete resources for therapists to use to enhance the accessibility of their services. Connect with Patrick's Work Patrick's podcast: Divergent Conversations Patrick's podcast: All Things Private Practice Empowered Escapes: intentionally curated destination retreats & summits for mental health entrepreneurs
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/
Thanks to our Partner, NAPA Autotech TrainingIn this thought-provoking episode, Matt Fanslow draws parallels between the tragic failures of the Titan submersible and the Space Shuttle Challenger and the common pitfalls in the automotive aftermarket industry. He discusses how ignoring expert advice, dismissing data, and letting ego drive decisions can lead to catastrophic consequences—whether in deep-sea exploration, space travel, or running a repair shop.Matt reflects on the importance of heeding warning signs, fostering a culture of curiosity, and making data-driven decisions to ensure business success and safety. He also shares insights on leadership, accountability, and the dangers of the Dunning-Kruger effect in automotive repair.Key Topics Discussed:The Titan Sub TragedyHow ignoring engineering warnings led to disaster.The dangers of cutting corners for cost savings.Parallels to shops ignoring best practices in repairs.The Challenger DisasterOverlooking expert concerns for the sake of progress.The human cost of preventable failures.Ego & Ignoring Data in the AftermarketWhy shop owners/managers dismiss KPIs and expert advice.The dangers of "This is how we've always done it" thinking.Case studies of shops that succeed vs. those that struggle.Dunning-Kruger Effect in Automotive RepairHow overconfidence leads to mistakes.The importance of continuous learning and humility.Leadership & AccountabilityWhy fear and ego hold businesses back.How to foster a culture of improvement.Final Thoughts & TakeawaysThe importance of data-driven decisions.Encouragement to seek training and mentorship.Notable Quotes:"Ignoring warning signs—whether in deep-sea exploration or auto repair—leads to failure. The data is there; we just have to look at it.""Ego and fear are the two biggest roadblocks to success in this industry.""If your shop is struggling, the first question should be: Are we ignoring the experts and the data?"Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental...
Thanks to our Partner, NAPA Autotech TrainingIn this thought-provoking episode, Matt Fanslow draws parallels between the tragic failures of the Titan submersible and the Space Shuttle Challenger and the common pitfalls in the automotive aftermarket industry. He discusses how ignoring expert advice, dismissing data, and letting ego drive decisions can lead to catastrophic consequences—whether in deep-sea exploration, space travel, or running a repair shop.Matt reflects on the importance of heeding warning signs, fostering a culture of curiosity, and making data-driven decisions to ensure business success and safety. He also shares insights on leadership, accountability, and the dangers of the Dunning-Kruger effect in automotive repair.Key Topics Discussed:The Titan Sub TragedyHow ignoring engineering warnings led to disaster.The dangers of cutting corners for cost savings.Parallels to shops ignoring best practices in repairs.The Challenger DisasterOverlooking expert concerns for the sake of progress.The human cost of preventable failures.Ego & Ignoring Data in the AftermarketWhy shop owners/managers dismiss KPIs and expert advice.The dangers of "This is how we've always done it" thinking.Case studies of shops that succeed vs. those that struggle.Dunning-Kruger Effect in Automotive RepairHow overconfidence leads to mistakes.The importance of continuous learning and humility.Leadership & AccountabilityWhy fear and ego hold businesses back.How to foster a culture of improvement.Final Thoughts & TakeawaysThe importance of data-driven decisions.Encouragement to seek training and mentorship.Notable Quotes:"Ignoring warning signs—whether in deep-sea exploration or auto repair—leads to failure. The data is there; we just have to look at it.""Ego and fear are the two biggest roadblocks to success in this industry.""If your shop is struggling, the first question should be: Are we ignoring the experts and the data?"Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental...
Ready to save $10k-$50k in taxes this year? Book a call here:► https://taxstrategy365.com/pod-appIn this episode, I break down how I analyze real estate deals using patterns, historical percentages, and what I call “return on hassle.” I share a story about a 16-unit property I almost bought to retire my mom and how a mentor helped me realize it wouldn't work—just by looking at the percentages. I go deep into operating expense ratios, debt service thresholds, and how to factor in time and risk. I also touch on contracts, financing contingencies, and why I only move on deals that match my strike zone.Timestamps:00:00:00 Intro – why percentages never lie00:00:50 The 16-unit deal I almost bought to retire my mom00:02:15 Bringing in a mentor to review the numbers00:03:28 Learning to read patterns in properties and people00:04:11 Scarface quote and the power of percentages00:05:46 Ted Williams and only swinging at your pitch00:08:13 Applying the strike zone concept to investing00:09:14 Long-term rental analysis: revenue, OPEX, debt00:11:45 Utility setups and checking meters on multifamily00:13:54 Margin of error and padding your projections00:14:42 Short-term rental rules and the 15% revenue test00:16:16 Sneaky data hacks: talking to local co-hosts00:18:29 Evaluating money down vs. ROI on interest savings00:20:50 Guaranteed returns and the “return on hassle” concept00:23:00 FHA vs. conventional loan and PMI traps00:27:54 Why you must revisit the numbers at month 1600:29:04 Diagnosing why a deal is underperforming00:31:08 Pattern recognition and IRS fraud flags00:33:40 What's included in operating expenses?00:36:28 Community, status, and why people never downgrade00:39:53 Appreciation markets vs. cash flow plays00:41:33 Writing contracts with flexibility: “and/or assign”00:44:05 Laying out all the skunks as a seller00:46:02 Contingencies: inspection, appraisal, financing, permits00:51:04 Buying the LLC to preserve STR permits00:54:20 DSCR strategy and using interest rate leverage00:56:05 Only swing at your pitch and know your advantage00:58:16 Speed, trust, and recognizing patterns in people01:00:32 Final thoughts and the value of knowing your safety netWant me to answer your real estate questions? Come to my next Ask Me Anything Q&A:► https://taxstrategy365.com/pod-amaLet's connect!► Instagram: https://www.instagram.com/ryanbakkecpa/► LinkedIn: https://www.linkedin.com/in/ryanbakkecpa/► Twitter: https://twitter.com/RyanBakkeCPA► Facebook: https://www.facebook.com/ryanbakkecpa► TikTok: https://www.tiktok.com/@ryanbakkecpa*None of this is meant to be specific investment advice, it's for entertainment purposes only.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation. They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-free sealant is safe and effective for tiny evaporator leaks. Gary shares tips from his article on diagnosing and fixing leaks, stressing that sealants should only be used when repairs aren't possible. They also talk about the EZ-Ject injection method, which makes applying sealant clean and simple. The episode ends with a push for better research and open-mindedness in the HVAC trade. Matthew Cowley explains how Spectronics Corporation's sealants work to fix very small refrigerant leaks, especially in hard-to-reach places like evaporator coils. He talks about the importance of finding and confirming a leak before using a sealant. Matthew also shares how their dye and sealant mix is safe, oil-based, and doesn't harm HVAC systems. Gary adds tips from his own testing and stresses that sealants should be used only when proper repairs aren't possible. They finish by urging techs to learn, test products, and stay open-minded about modern leak solutions. Throughout this episode, Matthew talks about the safe use of leak sealants in HVAC systems. He explains that their oil-based formula works well for small leaks and doesn't harm system parts. He and Gary stress the need to confirm a leak before using sealant and only apply it when a repair isn't possible. Matthew also explains their clean and EZ-Ject injection tool. Lastly, they talk about learning, testing products, and staying open-minded to new tools and methods in the HVAC field. Expect to Learn: Why it's important to confirm and locate leaks before using sealants. How oil-based sealants work for tiny leaks without harming HVAC systems. Why proper injection tools like EZ-Ject make the job cleaner and safer. What makes Spectronics' dyes and sealants different from others? The value of testing, learning, and staying open-minded about new products. Episode Highlights: [00:00] - Intro to Part 02 with Matthew Cowley [01:56] - When and why Spectronics Corporation added sealant to dye [03:53] - Diagnosing leaks before using any sealant [05:23] - Why tiny leaks may not show with soap and nitrogen [06:56] - When an evaporator leaks means replacement, not repair [08:56] - Online opinions vs real-world HVAC experience [11:05] - How to test and confirm sealant success in systems [12:33] - The EZ-Ject injection method and how it works [14:26] - Using the correct dye amount per ton of equipment [16:33] - Misconceptions about sealants and system safety [18:40] - Legal issues with leaks and refrigerant in Canada [23:13] - Closing Remarks and Acknowledgment of Organizational Legacy This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Matthew Cowley on: LinkedIn: https://www.linkedin.com/in/matthew-cowley-74a815a4/ Spectronics Corporation: https://www.linkedin.com/company/spectronics/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Thanks to our partner PromotiveIn this final episode of our Benchmark Report series, Hunt Demarest, CPA with Paar Melis and Associates, uncovers what truly separates the top shops from the rest—productivity, profit margins, and owner involvement.Key takeaways:Top-performing shops average 55%+ productivity, while bottom-tier shops hover around 41%.That 15-point gap translates to $13,000 more sales per technician and $12,000 more sales per bay monthly.Top shops also average $800 per repair order, compared to $575 for the bottom tier.Their labor gross profit margin is roughly 70% vs. 50% for lower performers.Productivity isn't just tech speed—it's team, processes, bay usage, and daily consistency.Download your free 2024 Automotive Industry Benchmark Report: https://info.paarmelis.com/2024-automotive-industry-benchmark-report2025 Benchmark Report Part 1: Biggest Changes, Key KPI's and Trends [E175]: https://huntdemarest.captivate.fm/episode/2025-benchmark-report-biggest-changes-key-kpis-and-trends-e1752025 Benchmark Report Part 2 [E176]: https://huntdemarest.captivate.fm/episode/2025-benchmark-part-2-e176Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest
Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/