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Are you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO's Growth Secrets, Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff's workload. If you want to fill your schedule and improve patient experience without hiring more team members, check out Arini AI.
Ever wondered where your marketing dollars really go—and how to make them work harder for you? In this episode, Jake Puhl sits down with Neil Zemba, founder of Rise DDS, to uncover the secrets of marketing attribution and its game-changing impact on dental practices. They dive into the challenges of tracking ROI, the power of connecting marketing systems to patient management software, and why understanding data is the key to doubling your new patient numbers. If you're ready to take control of your marketing and grow your practice profitably, this conversation is a must-listen!
Are you running your multi-million-dollar practice with outdated systems? In this episode, Jake Puhl sits down with April Lowry, General Manager of Ora Dental, to dive into the game-changing potential of streamlined practice management. Discover how Ora's all-in-one platform is tackling hidden inefficiencies, unifying everything from scheduling and claims processing to AI-powered imaging—all designed to save you time, reduce costs, and improve patient experience. If you're ready to make technology work for you and simplify your practice's growth, this episode is a must-listen for dental leaders looking to stay ahead.
Are you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that's helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membership continuity plan can keep patients coming back. You'll learn the difference between discount plans and real membership programs, plus long-term strategies to maximize patient value. Tune in to discover how to grow your practice with smarter, more effective solutions. ⬆️Ready to take your membership plan to the next level? Email josh@dentalmenu.com for a free pricing tool that will help you analyze and optimize your membership plan.
Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Gregor Connell, Director of Clinical Education, and Brian Curley, Director of Strategic Markets at VOCO America. They dive into the critical balance of cost and quality in dental supplies, exploring why "cheap" isn't always best. Greg shares insights from his 35 years in the field, offering clinical solutions to common dental challenges, while Brian discusses how VOCO's innovative materials help practices save money without sacrificing quality. Together, they cover change management, product efficiency, and the impact on both small and large dental groups, making this a must-listen for growth-minded dental entrepreneurs. To learn more about VOCO visit
In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Kevin Gladstone, Director of Sales at OrthoFi, and Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho. They discuss a powerful partnership aimed at helping dental practices offer more orthodontic care, streamline treatment plans, and simplify payment processes for patients. Kevin and Jay share how combining flexible financing with efficient workflows can boost case acceptance and profitability. If you're a dental entrepreneur looking to grow your ortho cases and enhance patient satisfaction, this episode is for you!
Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance of connecting with employees and developing career paths to improve retention. He also discusses the ROI of effective HR strategies and how Konnect helps dental practices build scalable, people-first cultures. Connect with Jamie Viramontes: LinkedIn: http://www.linkedin.com/in/jamiemichaelv To learn more about Konnect visit
In this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across multiple countries. He emphasizes the importance of empowering others, focusing on high-impact tasks, and having a coach. Tune in for practical insights on overcoming leadership challenges and elevating your skills as a leader. Connect with J.W. Oliver: Email: jw@zimworx.com Learn more about SupportDDS
In this first episode of the CEO Series, Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode, Brannon discusses his path from dental finance to M&A, growing McLerran & Associates, and leading over 1,500 dental practice transactions. He dives into topics like navigating the consolidation of the dental industry, mastering delegation, building a strong team, and balancing personal life while growing a business. Connect with Brannon Moncrief: Phone: (512) 660-8505 Email: brannon@dentaltransitions.com Learn more about McLerran & Associates
In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Michelle Lee, Owner of Good Margins Dental Accounting (Super Accountants for Super Dentists). They dive into why having clean financials is crucial for dental practices, how transparency can impact decision-making, and the common pitfalls dentists face with financial management. Michelle also shares tips on optimizing financial practices, understanding where your money is going, and strategies for better financial health. Whether you're a solo practitioner or running multiple locations, this episode is packed with actionable advice to help you thrive in 2024. To Learn More About Good Margins Dental Accounting Visit
In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Hilary Jorgensen, COO of Smile Warranty. They discuss how Smile Warranty covers every 'what if' in life, from accidents to poor hygiene, offering zero-cost retreats or repairs for patients. Hilary explains how this innovative warranty reimburses dentists up to their full fee value, not just what insurance covers. They dive into the benefits for both patients and practices, highlighting how Smile Warranty can enhance patient trust, boost revenue, and ensure comprehensive care. To Learn More About Smile Warranty Visit
Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's vision for future growth. He highlights innovative practices such as personalized patient care, leveraging technology to enhance the patient journey, and designing welcoming, patient-centric clinic environments. These strategies have significantly increased their Net Promoter Score (NPS), boosted patient retention, and transformed the overall patient experience. Tune in for an inspiring conversation on revolutionizing patient care and setting new standards in the dental industry.
Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts David Haynes, VP of National Practice Sales at Menlo Dental Transitions. They dive deep into the intricacies of dental practice transitions, focusing on the current marketplace for exits, mergers, and acquisitions. David shares insights on creating competitive environments for selling practices, the importance of financial transparency, and strategies to maximize practice valuation. They also discuss how the market has evolved post-COVID and the growing sophistication of both buyers and sellers. This episode is a must-listen for dental entrepreneurs considering their future transition plans. To Learn More About Menlo Dental Transitions Visit
Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho, and Dr. Noel Liu, Owner of Secure Dental. They dive into the thriving aligner economy and its impact on modern dental practices. Dr. Liu shares how he successfully integrated PerfectFitOrtho into Secure Dental, highlighting the ease of implementation and the substantial benefits. They explore advancements in aligner technology, the financial advantages of incorporating aligners, and strategies to leverage this growing market. They also discuss enhancing patient satisfaction, boosting practice revenue, and streamlining operations by offering virtual consultations and weekly patient monitoring, reducing chair time while maintaining high-quality care. To Learn More About PerfectFitOrtho Visit
Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Shawn Johnson, VP of Business Development, and Lara Blaine, Property and Casualty Manager at Treloar & Heisel. They dive into the essentials of insurance and retirement planning for dental practices. Shawn emphasizes the importance of comprehensive insurance coverage and regular policy reviews, while Lara shares insights on managing property and casualty risks, including cyber threats and natural disasters. They share real-life examples, from tornadoes destroying new practices to age discrimination lawsuits, highlighting the need for tailored insurance solutions to safeguard your practice and ensure peace of mind. Download this Free Resource to Learn More about Treloar & Heisel
Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Dr. Scott Sayre, Founder & Instructor at the Vesper Institute, and Dr. Chris Martin, Co-Founder & CEO of Village Dental, as they delve into the world of sedation dentistry. Learn how Dr. Sayre's Cincinnati-based practices excel using advanced IV sedation techniques, and how Dr. Martin scaled similar models to achieve impressive revenue across multiple locations. They also discussed the importance of mentorship, the integration of IV sedation dentistry for practice growth, and the benefits of hands-on learning at the Vesper Institute. This episode is packed with valuable information on enhancing patient care and expanding dental practice capabilities. To Learn More Register for Vesper Institute's Upcoming Webinar
Jake Puhl, CEO of the Dentist Entrepreneur Organization, guest hosts this episode, a discussion with Verne Harnish, Founder of Entrepreneurs' Organization/Founder & CEO of Scaling Up, who is a keynote speaker at DEO Summit 2024, June 13th-15th in Orlando. Verne and Jake explore how to scale a successful business amidst economic uncertainties, focusing on pricing, compensation, and gamification strategies. Through insights from Verne with references to his best-selling books “Scaling Up” and “Mastering the Rockefeller Habits”, they also consider the complexities of leadership development, emphasizing a shift towards "care ship" to foster employee engagement and organizational growth. They share actionable tips and enlightening perspectives for the entrepreneur's journey, highlight what to expect from Verne's inspiring Summit presentation, and much more. In anticipation of esteemed entrepreneurship expert Verne Harnish as DEO Summit keynote, enjoy this special offer when you register April 16th-18th, you'll get: - A copy of Verne's bestselling, “Mastering the Rockefeller Habits” book mailed to you - [THE DEO VAULT] 100+ Must-Have Dental Resources for Associates, Operations Challenges, & More - we opened our powerful library exclusively for Summit registrants - Plus use code PODCAST to get $200 off the early ticket price. Get your ticket now with code PODCAST. *Expires April 18th at midnight! Register now
Jake Puhl is a public speaker, author, and CEO who earned his MBA from Xavier University. He has started, owned, and run several 7-figure businesses including Firegang Dental Marketing in 2010 which became one of the most successful marketing companies in dentistry. In 2016, Jake co-founded the Dentist Entrepreneur Organization (DEO); and as the current CEO, he works exclusively with emerging-market group dental practices by building a community of like-minded group practice owners. Jake gives group practice leaders the resources and support they need to move from disjointed “dots on a map” to unified, thriving dental group enterprises making millions and thinking like a CEO. You don't want to miss this episode! In this episode, you'll learn: How marketing changed over the last 10 years The secret to launching any business, even if you don't have a product yet As a business owner, when to delegate and when to learn to develop as a leader Plus, so much more!! And for all our SYDLIC fans out there! If you've gotten any value from this podcast, don't forget to go to http://www.sydlicbook.com (www.sydlicbook.com) to grab your pre-sale copy of Sh*t You Don't Learn in College Book! It will be an absolute game changer! Everybody who buys the book during this pre-sale launch will get over $3,000-worth of bonus training and programs. So check it out now at http://www.sydlicbook.com (www.sydlicbook.com) Don't forget... We only spread our message when you share this knowledge with others that need it, so if you enjoy this episode, please share it on your social and tag @zanderfryer, and don't forget to subscribe to the podcast on iTunes and give us a 5-star rating, so you don't miss any other great episodes. For more info on Zander and Sh*t You Don't Learn In College, go to: www.zanderfryer.com
In this episode, the tables are turned — Jake Puhl, CEO of The DEO, interviews Emmet about “The 5 Disciplines of an Entrepreneur Team”. They discuss how to use these leadership development tools, crafted by Emmet, to empower your team with an entrepreneurial mindset to effect change in your organization. The goal is for your staff to have the right framework to make decisions as you would. You don’t want to miss this one!
On today's episode, Emmet Scott hosts a unique panel of top dental thought leaders discussing the politics in dentistry. Rick Workman of Heartland Dental, Steve Thorne of Pacific Dental, Steve Bilt of Smile Brands, Chris Badgley of the ADSO and Jake Puhl of the DEO all share their thoughts and experiences on how to learn and become actively engaged in the political process within the dental industry.
In this episode, I am joined by Jacob Puhl. As CEO of the Dentist Entrepreneur Organization (DEO), Jake provides group practice leaders with the resources and support they need to unify their team by thinking like a CEO. After years of guiding entrepreneurs, Jake has plenty of knowledge about running a tight business that he is going to share with us today. You can find show notes and more information by clicking here: http://bit.ly/2Pf4sdl
During this episode, Jake and Emmet list out their frustrations with the DSO industry. Join us over on Facebook in the DSO Secrets Facebook Group
Nate Smith recently built an info product business in the music niche - at The8020Drummer.com - to high 4-figures monthly passive income. Now he's helping other entrepreneurs do the same. He's applied the Pareto Principle to marketing in a way that other didn't think was possible. Last year, at a conference called DCBKK, He listened to a speaker named Jake Puhl talk about mindset. If you're making less than 250k/year, he said, your problem is probably mindset. He started asking himself framing questions to reveal where he was on his own way. In the end, it all boiled down to assuming things were impossible just because he hadn't seen them succeed yet. He then went on journey, which initially, was not a profitable one, but succeeded in creating freedom for himself; here's his story. In This Episode: Transitioning from employee to full-time entrepreneur. The highs and lows of being an entrepreneur. What happens when cognitive dissidence occurs with you day job? Creating the entrepreneur mindset. Re-evaluating after your first product fails. Surveying your audience to find what they'll buy and how much they'll pay. Where to start out when writing copy. Learning what your customers want? Getting your list to be more engaged. Going where your audience is. Nate's Favorite Quote: "If you're making less than 250k/year, he said, your problem is probably mindset." — Jake Puhl Nate's Favorite Book: The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich Links From Today's Show: The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters www.iwillteachyoutoberich.com www.8020marketingguy.com www.taylorpearson.me Today's Sponsor:
Nate Smith recently built an info product business in the music niche - at The8020Drummer.com - to high 4-figures monthly passive income. Now he's helping other entrepreneurs do the same. He's applied the Pareto Principle to marketing in a way that other didn't think was possible. Last year, at a conference called DCBKK, He listened to a speaker named Jake Puhl talk about mindset. If you're making less than 250k/year, he said, your problem is probably mindset. He started asking himself framing questions to reveal where he was on his own way. In the end, it all boiled down to assuming things were impossible just because he hadn't seen them succeed yet. He then went on journey, which initially, was not a profitable one, but succeeded in creating freedom for himself; here's his story. In This Episode: Transitioning from employee to full-time entrepreneur. The highs and lows of being an entrepreneur. What happens when cognitive dissidence occurs with you day job? Creating the entrepreneur mindset. Re-evaluating after your first product fails. Surveying your audience to find what they'll buy and how much they'll pay. Where to start out when writing copy. Learning what your customers want? Getting your list to be more engaged. Going where your audience is. Nate's Favorite Quote: "If you're making less than 250k/year, he said, your problem is probably mindset." — Jake Puhl Nate's Favorite Book: The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich Links From Today's Show: The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters www.iwillteachyoutoberich.com www.8020marketingguy.com www.taylorpearson.me Today's Sponsor:
Nate Smith recently built an info product business in the music niche - at The8020Drummer.com - to high 4-figures monthly passive income. Now he's helping other entrepreneurs do the same. He's applied the Pareto Principle to marketing in a way that other didn't think was possible. Last year, at a conference called DCBKK, He listened to a speaker named Jake Puhl talk about mindset. If you're making less than 250k/year, he said, your problem is probably mindset. He started asking himself framing questions to reveal where he was on his own way. In the end, it all boiled down to assuming things were impossible just because he hadn't seen them succeed yet. He then went on journey, which initially, was not a profitable one, but succeeded in creating freedom for himself; here's his story. In This Episode: Transitioning from employee to full-time entrepreneur. The highs and lows of being an entrepreneur. What happens when cognitive dissidence occurs with you day job? Creating the entrepreneur mindset. Re-evaluating after your first product fails. Surveying your audience to find what they'll buy and how much they'll pay. Where to start out when writing copy. Learning what your customers want? Getting your list to be more engaged. Going where your audience is. Nate's Favorite Quote: "If you're making less than 250k/year, he said, your problem is probably mindset." — Jake Puhl Nate's Favorite Book: The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich Links From Today's Show: The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters www.iwillteachyoutoberich.com www.8020marketingguy.com www.taylorpearson.me Today's Sponsor:
Dental equipment is constantly evolving, and your phone constantly rings with salespeople trying to get you to buy the latest technology. You don’t need all the latest bells and whistles to run a profitable business. But what you do need in today’s digital age is a marketing plan that reflects the latest trends. If you want for your business to be around in the next twenty years, you can no longer rely strictly on referrals. Today’s guest, Jake Puhl, understands the power of the internet. It can be the difference between a sustainable (and profitable) business, and one struggling to keep their head above water. His marketing tactics have helped dentists grow from zero to $5 million dollars in revenue (or in one dentist’s case, from $1.2 million to $8 million). Jake is the co-founder of Firegang Digital Marketing, a SEO and Google analytics expert, and an Amazon best-selling author. If you want to learn more about effectively marketing your business online, this bonus is a great place to start. It’s a free copy of How To Get Dental Clients With The Power Of The Web. Get that here. Here are a few things you’ll discover in today’s episode: The biggest mistakes dentists make with their marketing A traditional method of growing a dental practice that will no longer hold a practice up (and a modern marketing strategy you need to stay in the game) The key to a reputation marketing program that generates great reviews Why being on top of your numbers and processes is important (and how your marketing dollars will go to waste if you don’t pay attention to them) Why getting new clients shouldn’t be your only priority The main metric you need to look at when working with any marketing company The biggest differentiators that will give online traffic a compelling reason to choose your practice How to “buy low” when acquiring a practice What a retargeting ad is (and why it’s so powerful) The key factor for online traffic analytics that you should zero in on (that many marketing companies don’t look at) What a longtail keyword is (and how this impacts your online visibility) Recent changes to Google ads (and what that means for your business) Best practices to run good ads (that Google will reward you for) A covert way to scan your competition in an area you’re looking to start or acquire a practice Free Episode Bonus: If you got a lot out of today’s episode, and want to learn more, this bonus is perfect for you. There are tons of marketing companies fighting for your business, but not many that know dentistry like Firegang does. Today you’re getting a free copy of Jake’s latest book – How To Get New Dental Clients – which teaches you how to use the web to make your business more profitable. Click here to access that now. Quotes: “When it comes to marketing a practice it’s really an execution game.” -Jake Puhl “If you wanna be around in twenty years, knowing and understanding your numbers is absolutely paramount.” – Jonathan VanHorn Resources: Jake on Twitter Email Jake Firegang Online Support The Show: Without you, Ambitious Dentists, this should wouldn’t exist. If you enjoyed today’s episode, please go here to give the show an honest rating and review in iTunes. This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.
Dr. David Hornbrook sits down with Jake Puhl of firegang.com to discuss how the internet and digital marketing are revolutionizing the way Dental practices market to potential patients and what you can do to bring your practice up to speed. These three basic steps will lead to new, happy and loyal patients.
Dr. David Hornbrook sits down with Jake Puhl of firegang.com to discuss how the internet and digital marketing are revolutionizing the way Dental practices market to potential patients and what you can do to bring your practice up to speed. These three basic steps will lead to new, happy and loyal patients.
Where should life insurance agents start with search engine optimization (SEO) is the question we’re tackling on this episode with my guest Jake Puhl. Jake is a SEO expert who specializes in optimizing local businesses to show up highly in all ways possible online. The trust and reputation your business has online are the main […]