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Here's the thing.If you're like most healing arts professionals, you sell your time.Five sessions. Ten sessions. Maybe a package here or there.But what if you focused on your expertise, and the transformation your clients get when they work with you? What if you designed your practice around that instead?In this conversation, Joanna Sapir and I explore what it means to create structured client programs — intentional journeys that guide someone from where they are to where they want to be — while also bringing more clarity and predictability to your income.If you're tired of selling hours for dollars, and looking for a more creative, robust way to design your private practice, this episode may open up a whole new way of thinking.In this episode, you'll hear…The difference between a session package and a truly transformational program. (Such a great shift to make…)How front-end and back-end offers can support both immediate results and long-term healing (and lead to healthy, sustainable client relationships over time.)Why narrowing in on your ideal client actually strengthens your work. (Hmmm…-where have you heard that before?
Why Progressive Overload Is the Missing Link in Rehab with Dr. Todd RiddleThere's a big difference between learning a technique…and understanding a system.In today's episode, we're pulling back the curtain on the FAKTR rehab methodology — not the marketing version, not the surface-level explanation — but the actual framework that drives how we assess, load, and progress patients.In Part 1 of this two-part series, Dr. Todd Riddle — our Director of Education — breaks down:The evolution of FAKTR from technique-based roots to a full rehabilitation continuumWhy progressive overload is the missing link in most rehab programsThe difference between treating a condition… and treating a personAnd how static, motion, resistance, function, and performance fit together inside the FAKTR systemYou'll also hear why we believe pain during exercise isn't automatically the enemy — and how to clinically differentiate between “injured” and simply “sensitive.”If you've taken a FAKTR course before, this will deepen your understanding.If you haven't, this will give you a behind-the-scenes look at how the system actually works.
In this episode of Advisor Talk, Frank LaRosa and Stacey Frank break down the realities behind minority equity deals in advisory practices - including what advisors often misunderstand about control, exit clauses, valuation multiples, and long-term implications.Frank explains why even a 10–20% minority stake effectively creates a partner in your business - whether you think of it that way or not - and why advisors must think beyond the upfront check and consider the unwind scenario before signing anything.They also explain the difference between taking a transition loan versus selling equity - and why one is far easier to reverse if things don't go as planned.Key questions explored in this episode:What does selling a minority stake actually mean for control?Even at 10–20%, you now have a financial partner whose incentives may influence hiring, spending, technology, and growth strategy.Is there usually an exit clause?In many cases, especially with smaller RIAs, there may be little to no unwind option. Larger firms may offer buyback terms — but often at a higher multiple if you've grown.Why are broker-dealers offering these deals now?Firms are looking to accelerate growth beyond the industry's typical 5% net new asset growth rate and to retain advisors long term.If you're a financial advisor considering selling 10–30% of your practice - or being approached with a “sell and stay” offer - this episode will help you think through the long-term consequences before you sign.Chapters:01:06 – Episode Intro03:12 – Advisor Concerns04:45 – Revenue vs Profit Share06:02 – You Now Have a Partner06:59 – Exit Clauses Explained10:16 – Control & Fees14:09 – Growth Expectations18:25 – Why Firms Invest25:28 – Don't Decide on MoneyLearn more about Elite and our resources:Elite Consulting Partners | Financial Advisor Transitionshttps://eliteconsultingpartners.comElite Marketing Concepts | Marketing Services for Financial Advisorshttps://elitemarketingconcepts.comElite Advisor Successions | Advisor Mergers & Acquisitionshttps://eliteadvisorsuccessions.comJEDI Database Solutions | Technology Solutions for Advisorshttps://jedidatabasesolutions.comListen to more Advisor Talk episodes:https://eliteconsultingpartners.com/podcasts/
Most teams are capable of far more than they are currently giving, but the gap is rarely about effort or attitude. Dr. Stephen and Dr. Pete break down why discretionary energy is the true driver of performance and how leaders unintentionally suppress it by failing to connect people to the business model. When team members understand how their daily work influences revenue, profit, and opportunity, alignment replaces compliance and energy rises naturally. By shifting focus from motivation to measurement, leaders gain a clear framework for evaluating managers, strengthening team capacity, and creating sustainable growth without burnout.In This Episode You Will:Identify where discretionary energy is being lost inside the teamRecognize which people metrics reveal leadership effectivenessSee how manager performance shows up through team resultsEvaluate when team capacity is approaching a breaking pointApply clearer financial alignment to increase focus and engagement Episode Highlights01:33 - Discretionary energy is introduced as the hidden gear inside every team member that leadership either activates through alignment or suppresses through misalignment.02:19 - Financial alignment is framed as the missing link between daily responsibilities, revenue, profit, and why team members should care about business performance.03:17 - The four requirements of a world-class team are clarified as right people, right seats, right work, done the right way.04:46 - Employee stickmo begins, revealing how long A players actually stay and how turnover often exposes management or cultural breakdowns.06:38 - Employee net promoter score is introduced as a leadership diagnostic measuring whether team members would enthusiastically refer others to work in the organization.09:39 - Internal patient referrals from staff are positioned as a real-time indicator of engagement, belief, and cultural buy-in.12:22 - Direct report goals completed is identified as the most powerful KPI for evaluating manager effectiveness and team performance.13:26 - The 80 percent goal completion standard is defined as the benchmark for healthy management and accountability.14:43 - Labor cost begins as a COO-owned metric directly tied to profitability, cost of services delivered, and operational stewardship.17:03 - Revenue per employee is introduced as the key indicator for identifying $250,000 growth breakpoints before capacity strain causes the business to stall or break. Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Send a textWe tackle a reality most practice owners are feeling: digital marketing is getting more expensive, more crowded, and less predictable. As search and social costs rise, “disruptive” marketing is shifting from being optional to being a competitive advantage—especially in a world where digital saturation makes it harder for practices to stand out and be remembered.This episode makes the case for direct mail as a high-impact channel again—not as a generic flyer, but as a tactile, value-forward experience that earns attention. From creative mail concepts (including gift cards and non-traditional formats) to why “they're always listening” across platforms, the discussion highlights how modern direct mail complements digital strategy instead of competing with it. The key is value: messaging that helps the recipient, builds trust, and creates a clear reason to respond.You'll get into the operational side of what makes direct mail work today: CRM-triggered campaigns, the importance of clean data, and dialing in your Ideal Client Profile so you mail to the right people at the right time. The episode closes by tying performance back to fundamentals—cost of acquisition, credibility signals (like correct name spelling), and the role of measurable direct mail stats—grounded with a practical marketing mindset influenced by leaders.Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book This show is proudly produced at PS Studios — learn more https://www.psstudios.co
In this episode of the UCM Podcast, Tony Hook and Dr. Bill Davis tackle one of the most difficult and emotionally charged questions many chiropractors face: When is it time to stop trying to make it on your own and consider a different path? Focusing on doctors stuck in Practice Growth Stage One—typically collecting under $20K per month—they explore the financial, emotional, and personal toll of long-term survival mode. The conversation breaks down why time alone doesn't create breakthroughs, how being stuck impacts every area of life, and why this stage was meant to be a short-term foundation, not a permanent destination. Most importantly, they outline two viable, hope-filled paths forward: getting structured help to break through the $20K ceiling or choosing to thrive as an associate in the right environment—reminding doctors that doing nothing is the most dangerous option of all.
Marketing doesn't usually fail because you're not good at what you do. Not at all!No - often it fails because you're being too careful.In this episode, I'll walk you through 3 marketing patterns I've seen repeatedly in recent coaching calls — patterns that dilute your message, confuse potential clients, and make growth harder than it has to be.The fixes are simpler than you might think. In this episode, you'll hear:Why “leaving the door open” can actually keep your best people from walking in.The difference between simply describing your skills and speaking directly to your ideal client.How clarity — not volume — creates TRUE momentum in your marketing…Why people wait far too long to ask for help (and what shifts when they don't!)You'll also learn why your marketing often improves faster when you stop trying to do it alone. You can speak more clearly, attract the clients you actually want, and stop second-guessing your message.If this episode stirred something — a sense that your work is solid, but your message isn't quite landing — that's usually the moment to pause and get support.A Quick Start Consult isn't about fixing everything.It's about naming what matters most next — and getting clear faster than you can on your own.You don't need more ideas.You need sharper focus...Learn more or book yours at:
Jonathan Tyroch and Joe Fox sit down with Dr. Chris Phelps, CEO of The Cialdini Institute, for a conversation about what drives sustainable practice growth: strong communication, patient trust, and great leadership. Dr. Phelps shares the story of how he built a fee-for-service practice from the ground up, expanded to four locations, and learned that the biggest breakthroughs in dentistry often come down to how well you connect with people. The episode also covers the lessons that shaped his path, including the mindset shifts that helped him move from working in the chair to becoming a CEO, entrepreneur, and coach. ------------------------------------------------------------------------ Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcast: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 ---------------------------------------------------------------------- Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental
Rest Isn't a Reward: The Secret to Sustainable Practice Growth | E291Highlights from this episode: Rest Isn't a Reward: The Secret to Sustainable Practice Growth (01:01)Closing Thought: Embracing Everything (21:20)In this episode, I share the mindset shift that completely changed how I run my practice—from being stuck in the exam room out of guilt to finally stepping into the role of CEO and leader. I talk about how overworking was really fear disguised as work ethic, and how becoming the bottleneck was holding my team and business back from growing. If you're struggling to let go, build systems, or stop tying your self-worth to production, this episode is for you. My goal is to help you avoid the mistakes I made and start intentionally shaping your practice instead of letting it shape you.Join in the conversation and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me atwww.theultimateod.com, on social media (click here for ->YouTube,Twitter,Instagram,Facebook) OR, just shoot me an email at drlillie@theultimateod.com and I'd be happy to chat!
Having a rockstar dream team surrounding you when you build your first (or 50th) practice is crucial. We're not talking about your internal team, but your external one such as CPA's, Lawyers, etc. In this episode we'll dive into who you should have on your team and what role they'll play in your success as a practice owner.
Can trimming overhead expenses open the door to lasting patient relationships and steady, meaningful growth in your practice?In this interview, Dr. Andy Brito shows us the secrets behind his steady growth at Brito Family Dental: a beloved, family-run practice serving South Boston. From day one, Dr. Brito prioritized low overhead and resource efficiency, opting for conservative treatment plans that build trust and keep patient costs accessible. His approach to dentistry goes beyond filling cavities; it's about forging relationships, earning loyalty, and upholding the highest standards through constant growth and learning. With over $200,000 invested in continuing education, he has continually raised the bar for clinical skills, bringing advanced procedures like full-arch surgeries and implants to his patients while keeping prices fair.Dr. Brito doesn't just rely on clinical excellence to set his practice apart. He shares the marketing strategies (successful and not-so-successful) that helped Brito Family Dental build its reputation, from tapping into his Portuguese heritage to connect with the local Brazilian community, to refining Google Ad targeting for quality patient leads. Bringing lab work in-house has slashed costs and enhanced service quality, reinforcing his commitment to efficiency without sacrificing care. For Dr. Brito, growth isn't about getting bigger; it's about staying agile, keeping a close-knit team, and heeding the lessons learned along the way.What You'll Learn in This Episode:How managing overhead can strengthen patient relationships and grow your practiceTips for maximizing the impact of continuing education in dentistryThe real-world impact of introducing an in-house dental labMarketing wins and misses: from targeted online ads to cultural community outreachWhy staying small and agile can outperform rapid expansionLessons on cost-saving without sacrificing qualitySmart ways to vet marketing investments early onKey advice for new and established dentists seeking sustainable growthHit play now to discover how Dr. Brito's practice continues to grow sustainably in a highly competitive scene!Sponsors:Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: https://www.net32.com/dentalmarketerGuest: Dr. Andy BritoPractice Name: Brito Family DentalCheck out Andy's Media:Website: https://britofamilydental.com/Email: andybrito3@gmail.comHost: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Let Us Know How We're Doing on Apple Podcasts!
Aaron sits down with Dr. Chandler Mann—homebound during a Texas freeze—to unpack how Chandler cold-started a Vision Source practice in December 2022 and scaled from ~$1M to $2M by year three. They dig into what actually drove the growth: community-first “active” marketing, hiring ahead of the curve, smart space constraints (and a buildout timed to paternity leave), expanding to six days with a part-time associate, and delegating dry eye treatments through a well-trained team. Along the way, they bust the “specialist” myth (myopia ≈5% of clinic time, dry eye ≈15%) and land on Chandler's real advantage: humble curiosity, intentional leadership, and an office culture built around impact. Key Resrouces Discussed: iCare Advisors (https://icareadvisors.com/) Vision Source (https://visionsource.com/) ---------------------- Go to MacuHealth.com and use the coupon code PODCAST2024 at checkout for special discounts Let's Connect! Follow and join the conversation! Instagram: @aaron_werner_vision
More than half of healthcare practice owners report burnout, and the traditional response—working harder, seeing more patients, adding more services—keeps them trapped in a cycle that never delivers the freedom they imagined. In this SNACK episode, Miranda Dorta interviews Tracy about the 10x practice owner mindset and why sustainable practice growth requires subtraction, not addition. Read the full show notes, memorable quotes, and key takeaways. Tracy breaks down the core problem keeping practice owners stuck: the belief that they're responsible for doing everything, even when they have capable teams. She introduces constraint-based thinking with a powerful question: "If I could only show up two or three days a week, would the practice continue to grow?" For most practice owners, the answer is no—and that reveals exactly where the mindset shift needs to happen. In this episode, you'll discover: Why subtracting is the key to multiplying your practice The first thing to eliminate when reducing your clinical time How one psychologist maintained billable hours while working less by focusing on high-level cases only she could handle The smallest mindset shift that creates the biggest ripple effect Read the full show notes, memorable quotes, and key takeaways. See Where Your Practice Stands: Take our Practice Growth Readiness Assessment Connect With Us: Be a Guest on the Show Thriving Practice Community Schedule Strategy Session with Tracy Tracy's LinkedIn Business LinkedIn Page
In this episode of Growth in Dentistry, host Steve Jensen and Riley Beck of Energize Group sit down with Dr. Fran Dolan, owner of Dolan Dental, to discuss how he built a top-performing scratch practice in just three years. Dr. Dolan shares his journey from associate dentist to practice owner, revealing the strategies, challenges, and key decisions that led to his success.Listen in to hear about:Dr. Dolan's early career and transition from associate to practice ownerHis unique practice model of split-shift scheduling and how his team is structuredMarketing and patient acquisition, and his partnership with Energize GroupThe practice's growth trajectoryHis investment in technology used in his practice, from 3D printers to intraoral scanners and more…and so much more!Want to get in touch with Dr. Dolan? Follow along with his practice journey on Instagram at @dolan_dental and reach out there or to his personal account, @fran_dolan_dmd. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Sign up for the FREE Live training - Elevate Your Therapy Practice with Niche Packages → https://mccancemethod.com/elevate-your-therapy-practice/ In this episode, I walk you through how to create your 2026 roadmap to grow your practice with intention. I share reflections from 2025 and help you plan out your ideal year, personally and professionally, so you can step into the CEO role with clarity and purpose.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[02:02] Setting a powerful intention for 2026 to lead your life and business with purpose[05:23] Learning to enjoy your progress before chasing the next big thing[09:42] Using your 2025 data and metrics to build a stronger, more strategic plan for the year ahead[13:01] Planning your year based on personal and professional ebbs and flows, including vacations and spa days![14:46] How to delegate, automate, and eliminate tasks so you can operate in your zone of genius[16:09] Building white space into your calendar to reduce overwhelm and allow space for CEO-level decisionsLinks From The Episode:Episode 91: What Metrics Should You Track? https://mccancemethod.com/episode-91-what-metrics-should-you-track/ Here is the Janeapp link for TWO free months on us! https://janesoftware.partnerlinks.io/ytg4vn Use Coupon: MCCANCE2MOWhisper Flow: https://ref.wisprflow.ai/nicole-mc-cance Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod
Steve Jensen sits down with Matt Coggin, President and CEO of Spear Education, to discuss major trends shaping dentistry and how dental practices can navigate them successfully. Matt shares insights on practice consolidation, consumerism, digital transformation, and the challenges of training associates. Listen in to hear about:Major trends in dentistryThe challenge for dentists entering the workforce out of collegeThe gap between learning new procedures and implementing them in the practiceGrowth vs. operating expensesWhat drives success in dental practices...and so much more!Get in touch with Matt and the team at Spear: mcoggin@speareducation.com or https://www.speareducation.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Send us a textIdentify your biggest growth red flags before they become practice-ending problems. In this Quick Tip episode of the Private Practice Survival Guide, Brandon Siegel breaks down the most common private practice growth liability indicators and how to get ahead of them: cash flow gaps, overreliance on a single payer, rushed hiring, weak financial runway, poor delegation, lack of compliance awareness, burnout, underutilized technology, and a declining patient experience. You'll learn how to assess financial health, protect your operations, tighten up your systems, evaluate risk tolerance, and build a sustainable growth plan that won't collapse under its own weight. If you're planning to scale locations, services, or staff, this episode gives you a practical roadmap to reduce liability, protect profitability, and grow with confidence instead of gambling with your practice.Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
Most practices are busy—but busy doesn't always mean profitable. In this episode of Sharkpreneur, Seth Greene interviews Terri Ross, Founder of Terri Ross Consulting & Co-Founder of Aesthetic Success, who is one of the leading voices in the medical aesthetics industry. With nearly two decades of experience, she has advised top practices, trained thousands of providers, and been featured as a speaker at Johns Hopkins, international conferences, and in multiple publications. In this conversation, Terri shares her proven seven-pillar revenue optimization system, insights on KPIs that drive millions in growth, and strategies to help practices thrive in competitive markets. Key Takeaways: → Why being busy doesn't guarantee profitability. → The seven-pillar framework for revenue optimization. → Common mistakes most practice owners make—and how to avoid them. → The KPIs that matter most in the first 3–6 months. → How pricing and compensation strategies impact profitability. Terri Ross, founder of Terri Ross Consulting, is a globally recognized expert in practice management and high-performance sales coaching, with a specialization in medical aesthetics. She has helped practices and Fortune 500 companies achieve over $2.5M in annual revenue growth. Industry leaders like Galderma, Skinbetter, and Merz Canada rely on her expertise for training sales teams and delivering keynote presentations at top aesthetic conferences. As the founder of Terri Ross Consulting, she later launched the APX Platform, merging with a patient education firm in 2023 to form a cutting-edge performance system. With a background in sales leadership roles with Fortune 500 medical device companies, Terri consistently ranked in the top 10% nationally. Terri hosts the "In Touch with Terri" podcast and co-founded Aesthetic Success, a quarterly summit series designed to master business strategy in aesthetics. Connect With Terri Ross: Website: https://terrirossconsulting.com/ Instagram: https://www.instagram.com/terrirossconsulting/ LinkedIn: https://www.linkedin.com/in/terriross/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Most practices are busy—but busy doesn't always mean profitable. In this episode of Sharkpreneur, Seth Greene interviews Terri Ross, Founder of Terri Ross Consulting & Co-Founder of Aesthetic Success, who is one of the leading voices in the medical aesthetics industry. With nearly two decades of experience, she has advised top practices, trained thousands of providers, and been featured as a speaker at Johns Hopkins, international conferences, and in multiple publications. In this conversation, Terri shares her proven seven-pillar revenue optimization system, insights on KPIs that drive millions in growth, and strategies to help practices thrive in competitive markets. Key Takeaways: → Why being busy doesn't guarantee profitability. → The seven-pillar framework for revenue optimization. → Common mistakes most practice owners make—and how to avoid them. → The KPIs that matter most in the first 3–6 months. → How pricing and compensation strategies impact profitability. Terri Ross, founder of Terri Ross Consulting, is a globally recognized expert in practice management and high-performance sales coaching, with a specialization in medical aesthetics. She has helped practices and Fortune 500 companies achieve over $2.5M in annual revenue growth. Industry leaders like Galderma, Skinbetter, and Merz Canada rely on her expertise for training sales teams and delivering keynote presentations at top aesthetic conferences. As the founder of Terri Ross Consulting, she later launched the APX Platform, merging with a patient education firm in 2023 to form a cutting-edge performance system. With a background in sales leadership roles with Fortune 500 medical device companies, Terri consistently ranked in the top 10% nationally. Terri hosts the "In Touch with Terri" podcast and co-founded Aesthetic Success, a quarterly summit series designed to master business strategy in aesthetics. Connect With Terri Ross: Website: https://terrirossconsulting.com/ Instagram: https://www.instagram.com/terrirossconsulting/ LinkedIn: https://www.linkedin.com/in/terriross/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, host Steve Jensen sits down with Ryan Menacho from Firegang Marketing to discuss a powerful framework for dental practice growth. Ryan shares the three-component model that has helped practices across the country attract more patients and build thriving businesses: differentiation, visibility, and conversion.Listen in to hear more about:The Firegang Three-Component Model: Understanding the three pillars of dental practice marketing successHow to stand out in your market through money, time, and convenienceMaking your practice known through strategic marketing channelsTurning phone calls into booked appointments with proven techniquesHow to control phone conversations and avoid saying "no"Addressing the hidden opportunity cost of unanswered calls…and so much more!Head over to http://www.firegang.com to set up your FREE Practice Growth call. And request your FREE copy of the Practice Growth book: https://go.firegang.com/pgexpanded-optin. See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
Send us a textThis episode breaks down how to determine whether your private practice is truly ready for growth by focusing on sustainable, data-driven decision making. Brandon explains that rapid expansion can erode profitability if your payer mix, margins, staffing, or infrastructure can't support it, and that organic growth often outperforms rushed acquisitions. He outlines how to assess market demand, analyze KPIs, review financials, understand your patient census, evaluate risk, and decide whether “the juice is worth the squeeze” before pursuing new locations, services, or investments. The message is simple: know your numbers, know your capacity, and grow only when the growth will actually make you more profitable.Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice
What is the powerful connection between humility and growth? How do you view the quality of “humility”? Can you reframe the traditional definition of humility with something that empowers you […] The post 3 Components to Growth Part 3: Embracing Humility to Fuel Your Practice Growth | POP 1313 appeared first on How to Start, Grow, and Scale a Private Practice | Practice of the Practice.
Is your practice trying to grow—but your EMR or billing setup just can't keep up? Dr. Heather breaks down why the wrong system can silently drain revenue, increase denials, and stall growth. You'll learn:Which EMRs actually help practices thriveWhy letting your billing company control your software is a huge riskHow to protect your AR and get cleaner reportingThe simple setup that keeps your practice running like a well-oiled machineStop spinning your wheels—tune in and set your practice up to win the race!
Is it smarter to buy a dental practice or build one from the ground up. In this episode of The Lifestyle Practice Podcast, Dr Matt Vogt sits down with TLP coaching client and startup owner Dr Dawson, who shares his powerful journey of launching and growing his practice from zero. If you are a dentist debating startup versus acquisition, this conversation gives you a clear look at what real life looks like when you open a practice from scratch. Dawson walks through how he handled uncertainty, made decisions on the fly, and grew a thriving office in a small town while serving a wide variety of patients and keeping most procedures in house. You will also hear the leadership lessons that shaped him along the way. From building a strong team to handling staff dynamics to finding his true leadership voice, Dawson opens up about what it really takes to create a stable and successful practice. This episode is filled with practical guidance for anyone who wants to grow their dental office, improve their leadership, expand clinical skills, or gain momentum in their career. Dawson's story proves that you can build a practice your way and build it profitably. Connect with us: • Learn more about 1 on 1 coaching • Get access to TLP Academy • Subscribe to The Lifestyle Practice Podcast • Email Derek at derek@thelifestylepractice.com • Email Matt at matt@thelifestylepractice.com • Email Steve at steve@thelifestylepractice.com
From Recall to Reels: The Marketing Strategy Behind My Fastest Practice Growth Yet | E282Highlights from this episode: From Recall to Reels: The Marketing Strategy Behind My Fastest Practice Growth Yet (00:47)Closing Thought: Blueprint for Success (12:05)In this episode, I'm sharing the exact steps I'm taking right now to grow both my primary care practice and Rejuvenation Dry Eye Center—from social media strategy to recall systems, staff training, and getting more visible in the community. After coming back from P3, vision, consistency, and actually taking action are driving the momentum in my clinic. If you're looking for practical, real-world ways to grow your optometry practice (and the mindset to sustain it), this episode gives you my exact blueprint.
In this episode of the Business of Aesthetics Podcast, host Don Adeesha convenes an expert panel featuring Plastic Surgeon Dr. Gregory Buford, Entrepreneur Tiffany DiGiuseppe, Marketing CEO Naren Arulrajah, and Aesthetic Nurse Sonya Ellis to decode the future of practice growth. The conversation tackles the critical challenge of distinguishing between profitable innovation and "shiny object syndrome." Dr. Buford warns against investing in fleeting "trends" (likening them to Beanie Babies) versus sustainable "trending" technologies. He introduces the powerful strategy of "pre-marketing", generating patient demand and a waitlist six weeks before a device is even purchased, to ensure immediate ROI and prevent expensive equipment from becoming a "coat hanger" in the device graveyard. On the operational and digital front, the discussion shifts to navigating the age of AI. Naren Arulrajah explains that while AI is transforming search, Google still prioritizes "human content" and authority (E-E-A-T) over AI-generated text. He urges owners to abandon vanity metrics like website visits in favor of hard ROI metrics, such as call volume and booking conversions, to survive the rise of "zero-click" searches. Complementing this, Tiffany DiGiuseppe argues that technology fails without culture. She outlines a blueprint for hiring based on core values rather than just clinical skills and retaining top talent through shared experiences and group bonuses that foster collective ownership of the practice's mission. Finally, Sonya Ellis provides a candid look at the changing clinical landscape, noting a significant 15-20% dip in traditional filler usage due to economic shifts. She argues that the future of profitability lies in the pivot toward "regenerative medicine", biostimulators, lasers, and functional health, driven by a patient desire to be "pretty on the inside and out". The panel also explores how to capitalize on the "Ozempic effect," which has surged demand for body tightening and hair restoration, and highlights the massive, underserved potential of the menopausal demographic as a key driver for future revenue.
In this weeks episode you'll learn how to assess your current performance, define your 2026 targets, and create a focused, workable plan your whole team can execute successfully. New Year Planning Checklist - https://www.mgeonline.com/episode-220-downloads-form-page/
This week, the Dental Amigos welcome Sharon Bleiler, DMD, practicing dentist and co-founder of Team Care Dental, and her husband Colin Ambler, MBA, business strategist and software architect behind the platform. Together, they transformed their 14-chair practice in Jenkintown, Pennsylvania into a model of team-driven growth and innovation. In this episode, Sharon and Colin share their journey from building a start-up dental practice to launching Team Care Dental, a platform that empowers staff through real-time incentives, performance tracking, and culture-building tools that drive profitability and engagement. To learn more about Sharon, Colin, and Team Care Dental, visit www.teamcaredental.com. Listeners who want to reach Paul can do so at Paul@DentalNachos.com and those who want to reach Rob can do so at Rob@RMontgomery-law.com.
Every great chiropractic movement starts with a clear mission and Genesis is proving what happens when vision meets culture. Dr. Pete sits down with Dr. Caleb Braddock and Dr. Chad Glines, the co-founders of Genesis Back & Neck, to unpack how they built one of chiropractic's fastest-growing organizations through purpose, trust, and humility. They reveal how their team culture, rooted in authenticity and service, fuels expansion while keeping their mission simple: save a million people from spine surgery.Their conversation dives into the systems that make growth sustainable with clear core values, open communication, and A-player alignment. This episode is a masterclass in leadership for chiropractors who want to grow without losing heart. In this episode you will:Learn how Genesis built a thriving team culture around a single mission.Discover how to hire and grow A-players who lead with purpose.See how to turn humility and trust into your greatest business advantage.Understand the power of clear communication rhythms for scaling your practice.Hear how authentic leadership transforms patient care and team alignment.Episode Highlights01:40 – Dr. Pete opens with the focus on culture, leadership, and team growth inside Genesis.04:01 – Hear how learning the hard way shaped Genesis' approach to hiring and building loyalty.05:39 – Discover why hiring from within created a team aligned through trust and shared history.08:21 – Learn how humility and growth mindset became the foundation of their leadership style.09:59 – Understand how a mission to save a million people from spine surgery unites their team.13:15 – See how open communication and autonomy help every team member thrive.15:24 – Explore how Genesis blends in-person collaboration with remote productivity.17:08 – Learn how KPIs and meeting rhythms keep accountability and visibility strong.20:17 – Discover the “Core Four” metrics driving consistency and results across 80 offices.27:23 – Hear how Genesis' culture extends beyond headquarters into every partner clinic.29:03 – Find out how live training and Genesis University spread culture across locations.31:25 – Learn how instant communication helps partners deliver world-class patient experiences.36:00 – See how the “GSDF” mindset—Get Stuff Done Fast—keeps responsiveness their superpower.38:55 – Understand how they balance flexibility, accountability, and high standards in leadership.41:22 – Hear how authenticity and consistency earn respect and keep culture strong.43:52 – Discover why being your authentic self creates trust with patients, partners, and teams.46:08 – Leave with the final takeaway: steward your mission well and stay humble as you grow.48:49 - Dr. Kale talks with Success Partners Dr. Andrew Wells and Dr. Chad Woolner from Simplified Functional Medicine about how chiropractors can add functional medicine without adding more work or complexity. They share the personal health challenges that led them into the field and why so many chiropractors struggle to deliver it on their own. They outline how their team-driven system keeps chiropractic central, protects a CEO's time, and creates strong clinical and financial results. It's a powerful look at what's possible when you simplify and step into your next level of impact. Resources MentionedLearn more about the TRP Remarkable Business Immersion - March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/To learn more about the REM CEO Program, please visit:http://www.theremarkablepractice.com/rem-ceoFor more information about Simplified Functional Medicine please visit: https://simplifiedfunctionalmedicine.com/Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcastor follow on your favorite podcast app.
They have gone mad!! In a season of gratitude, Dr. Kuba and Bethany want to gift all listeners with a full bonus episode. So here it is!! Today's episode is the very first bonus episode, which aired in November 2024. They discuss an incredibly important topic – vision. As 2025 comes to a close, it is critical to take a step back and truly evaluate the practice vision and the potential hurdles that are preventing that vision from coming to fruition. Use today's episode as a tool for evaluating your vision, the roadblocks to your vision, and the steps you can take to unlock your vision. For additional resources on this subject, visit The Hub:Yearly Reflection and Planning Team Feedback Bundle Practice Vision Bundle
Why has the profession of optometry had such a complicated relationship with VCPs (vision care plans) over the years? Some practice owners love them. Others despise them. Some practices are on all the panels. Some have intentionally jettisoned themselves from every plan and gone out of network entirely. On this episode, which in a way serves as a follow-up discussion to my conversation with Dr. Chris Smiley, OD (link in the show notes), Dr. Pete Kehoe and I have an engaging and well-rounded discussion about VCPs and the role they can play in running a successful practice—and why it doesn't have to be a choice of embracing VCPs or running a profitable practice. Before we get into today's episode, I want to make something explicitly clear about this conversation: This episode was not sponsored by EyeMed, Pete, or any other entity. I have never—nor will I ever—take a dollar of sponsorship or "pay to play" from a guest. I realize that the profession continues to be divided on this topic, and my singular goal with this episode—and with this show in totality—is to bring the best proven practices, methods, and strategies to help you, the practice owner, run your business as best you can and use the profits from providing value to your patients to ultimately build wealth and achieve financial independence. With that introduction, I hope you enjoy my conversation with Dr. Pete Kehoe, OD. Resources: 20/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Power Hour Episode: Managing Managed Care, Capture Rates and the Missing Middle for Practice Growth with Todd Lossone EyeMed 20/20 Money Episode: Embracing vision plans to profitably grow your practice w/ Dr. Chris Smiley Ted Lasso "Be curious, not judgemental" YouTube clip ————————————————————————————— Please rate and subscribe to 20/20 Money on these platforms Apple Podcasts Spotify ————————————————————————————— For past episodes of 20/20 Money with full companion show notes, please check out our episode archive here!
Raising money for your health care business can be exciting but complicated. In this episode, Aubrey Rankin, Managing Partner at First Place Pediatrics, shares what raising capital and partnering with investors really looks like. Learn which early decisions can impact your ownership, how to keep investors informed and aligned, and the key compliance and legal considerations unique to health care investments. Tune in for practical strategies for raising capital confidently, maintaining control, and setting your business up for success. Chapters00:00 Intro05:00 Banter ends07:03 Tell us about you and your background.08:44 Tell us about your current companies. 14:47 What is it like to raise money from investors?18:48 How did it work once you had all your investors?21:56 How often did you communicate to keep them updated?24:47 What are the biggest challenges a startup faces in raising money and then spending it wisely to run the business28:30 Access29:04 Legal Takeaways30:24 OutroWatch full episodes of our podcast on our YouTube channel: https://www.youtube.com/@byrdadatto Stay connected for the latest business and health care legal updates:WebsiteFacebookInstagramLinkedIn
On this episode of the Off the Blue Podcast presented by Select Health, Boise State women's golfer Leia Chung joins the show to discuss her recent wins, her mental approach, growing up in Hawai'i, and much more.Timestamps- 0:00 - 1:00 - Intro, 1:01 - 1:44 -Earning First Wins, 1:45 - 2:29 - Team Success, 2:30 - 3:44 - Mental Game, 3:45 - 7:00 - Practice + Growth, 7:01 - 7:45 - Coach Downs, 7:46 - 9:30 - Growing up in Hawai'i, 9:31 - 12:20 - Life in Boise, 12:21 - 14:20 - Watching the Pros, 14:21- 16:15 - What's Next?, 16:16 - 17:15 - Mentoring Teammates, 17:16 - 18:58 - Support from Bronco Nation.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
If you've ever felt like marketing your therapy practice is confusing, intimidating, or just not your zone of genius, you're not alone. In this episode, I want to help you breathe a little easier about it. Marketing doesn't have to be reactive or overwhelming. It can be intentional, sustainable, and rooted in long-term success for your business and your peace of mind. Whether you're just opening your solo practice, looking to welcome more clients, or scaling into a group practice, my guest Kristie Plantinga and I talk honestly about what actually works when it comes to digital marketing for therapists. You'll hear how to keep your practice visible online, how to think about your return on investment, and which tools can help you track whether your efforts are truly bringing new clients your way. (00:14:21) “It's about, did I get a return on the investment that I put into this? It's the most important thing really, when you're working with a marketing company.” — Kristie Plantinga Kristie is the founder of Place Digital (formerly TherapieSEO) and a passionate advocate for helping therapists understand how online marketing really works. Together, we unpack what private practice owners need to know about SEO, Google Ads, and digital marketing strategy — all from a grounded, therapist-friendly perspective. Smart Marketing Strategies for Private Practice Therapists Marketing is one of the biggest investments you'll make in your practice — and it can feel risky when you don't know where to start. In this conversation, we explore how to make wise, informed choices about where to spend your time and money so you can build stability for years to come. (00:05:43) AI Tools Integrated with Google (00:07:44) Flawed Marketing and Hiring Strategy (00:12:52) Sustainable Growth Through SEO (00:13:57) Long-Term Perspective in Marketing (00:19:33) Tools to Demystify Marketing (00:22:44) Rethinking Marketing for Practice Owners (00:24:48) Big Investments, Big Returns (00:28:32) Google Ads vs. SEO Costs (00:33:17) Proactive Marketing for Therapists (00:34:32) Sustained Growth for Practices Google Ads vs. SEO: Choosing the Right Path for Your Therapy Practice As Kristie reminds us, Google is the gateway to the internet. Whether we love it or not, if potential clients can't find you there, your practice is essentially invisible. But there's a catch — Google isn't always a reliable partner for small businesses. Policies change overnight, and as therapists, we're rarely their priority. That's why we talk about investing in your marketing before you need it, rather than reacting when your caseload dips. Sustainable marketing is about planting seeds now for the clients you'll be serving six months from today. Kristie shares her honest take on Google Ads — calling Google “a selfish and unreliable partner” — and explains why SEO is a more sustainable, long-term investment. While ads can create short bursts of visibility, SEO helps you build an online foundation that continually attracts your ideal clients. How Much Should You Really Spend on Marketing? In this episode, Kristie and I walk through what a healthy marketing cycle looks like for different stages of private practice. We talk about setting a budget that feels aligned, tracking what's really working, and investing in strategies that will continue to pay off over time. Marketing decisions made from fear rarely lead to growth that lasts. Instead, we can learn to make calm, confident, and informed choices about where to invest our energy and resources. Ready to feel confident with your money?Are you a Solo Private Practice Owner? I made this course just for you: Money Skills...
Be honest, is your plan for next year basically "get more patients"?
In this episode of Growth in Dentistry, host Steve Jensen sits down with Dr. Avi Patel to explore how clear aligners can transform a general dental practice. Dr. Patel shares his journey from burnout to building a thriving practice centered around clear aligner therapy, demonstrating how this service can improve profitability, work-life balance, and patient care simultaneously.Listen in to hear more about:Why Dr. Patel chose dentistryHis early career challengesThe clear aligner turning point and its impact on practice and lifestyleThe “Gateway Effect” of aligners into other forms of dentistryTeaching and mentorship…and so much more!Connect with Dr. Avi Patel:His website: https://www.clearaligneradvisor.co/LinkedIn: https://www.linkedin.com/in/dr-avi-patel-clearaligner-advisor/Instagram: https://www.instagram.com/doctor.avi/YouTube: https://www.youtube.com/@doctoraviSee a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode of the Less Insurance Dependence Podcast, Ed Gabriel, CPA and President of DrillDown Solution, shares how financial preparation can empower dentists to confidently reduce their reliance on PPOs. From long-term retirement planning and PPO analysis to tax strategies and passive income investments, this conversation provides the financial clarity and tools dentists need to make intentional, profitable decisions. Whether you're considering a shift to fee-for-service or simply want to tighten your operations, this episode offers a roadmap to long-term freedom and reduced stress. Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you! https://www.lessinsurancedependence.com/marketing-strategy-meeting/ If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://www.lessinsurancedependence.com/csm/
Why Systems—Not Superstars—Are the Key to Practice Growth | E275Highlights from this episode:Why Systems—Not Superstars—Are the Key to Practice Growth (00:42)Closing Thought: The truth about risk (14:30)In this episode, I dive deep into what it really takes to scale your practice beyond being a one-person show. After years of doing everything myself—from answering phones to training staff—I finally realized that systems, not people, are what allow a business to grow sustainably. I break down my four-step process to create scalable systems that free you from dependency on key employees and help you lead like a true CEO. If you've ever felt like your practice would crumble without you, this episode is the playbook you've been waiting for.
If you've ever wondered why some dental practices thrive while others tread water, this episode is for you. Jesse shares the three critical gaps that often prevent practice owners from growing and scaling effectively - and how to close them. These aren't just theoretical ideas - they're practical, real-world insights drawn from years of working with high-performing practices.Whether you're looking to free up time, increase revenue, or gain momentum in your business, understanding and closing these gaps can be the turning point. Jesse shares personal stories, proven frameworks, and a powerful reminder that consistent action beats wishful thinking every time.In this episode:[00:58] Introduction to the 3 performance gaps that separate successful practice owners from those who stall[01:17] Why identifying and closing the knowledge gap is the first step to real growth[04:30] The skills gap - why knowing isn't enough without execution and repetition[05:49] How to acquire business skills just like you did in dental school[06:30] The third and most decisive gap: implementation - and why most fall short[10:54] Finding your North Star: aligning resources and priorities to your personal goals[11:27] Using the “impact-ease matrix” to focus on high-impact, easy-to-complete actions[12:24] The habit of finishing.Resources and Links:Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Transformational Training for Dental Practice TeamsIf you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don't have. That's why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you'll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25
Are you still unsure how to reduce your PPO dependence without sacrificing financial stability? In this episode, Lester De Alwis sits down with Brandon Parkhurst of Parkhurst Consulting to explore how outsourced CFO services can give you clarity, control, and confidence in your practice. Brandon introduces his BOSS model and shares how real-time data, budgeting, and smarter decisions can help you work less, earn more, and build a team-driven, patient-centered practice. If you're looking for practical steps toward private practice freedom, this one's packed with value. Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you! https://www.lessinsurancedependence.com/marketing-strategy-meeting/ If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://www.lessinsurancedependence.com/csm/
Navigating managed vision care can be complex. Between reimbursements, benefits, and patient expectations, finding the balance between patient satisfaction and profitability is no small feat. But what if the key isn't fighting the system, but understanding lesser-known opportunities that exist within managed care? In this episode of Power Hour, host Eugene Shatsman sits down with Todd Lassone, Senior Manager for Strategic Partners at EssilorLuxottica, to unpack how practices can optimize their relationship with managed vision care plans. With over 30 years of industry experience — both in the exam lane and on the corporate side — Todd brings a refreshingly practical perspective on turning managed care into managed opportunity.
Tune in to this week's episode as Jamie welcomes colleague and Equity Solutions Executive, Mark Flock, back to the show to explore how associates and owners can build mutually beneficial partnerships that go far beyond a traditional paycheck. As the dental industry evolves, equity opportunities are becoming a powerful tool for retaining talent, fueling growth, and creating long-term value for both associates and owners. Be sure to listen to the full show to catch a compelling story around how empowering doctors through ownership can launch production that's a winning scenario for all! Find the ADA's updated U.S. Dentist Workforce Report here. [August 2025]
What you'll learn in this episode:Why great notes often fail to turn into practice results.The 4-Step Ideas to Action Framework by Dr. Noel Lloyd:Pick one easy project.Workshop the idea with your team.Shepherd the idea past the “wolves” of daily busyness.Demo, audit, and build copilots for lasting success.Real-world clinic examples, including:Caller ID branding for better lead follow-up.The Day 3 Meeting to set patient expectations.A deactivation text system to solve patient “ghosting.”A structured CA-led accountability meeting process.Implementation isn't about more ideas—it's about building systems, accountability, and team ownership so those ideas stick.This episode was created using AI-generated voices, allowing us to bring you actionable content faster while maintaining clarity and engagement.Next steps for you:
Are you one of the practices leaving thousands in potential revenue on the table due to the data we are seeing nationwide?
The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental professionals who pour their hearts into patient care. But what if everything we believe about the impact of negative reviews is wrong?This eye-opening episode challenges conventional wisdom about online reviews by examining what actually happens when businesses face public backlash. Remember when everyone swore they'd never fly United Airlines again after the Dr. David Dao incident in 2017? The outrage was deafening—yet United's revenue actually increased that year. This surprising case study reveals a fundamental truth about consumer behavior: people care far more about their own experiences than someone else's story. Your patients judge you based on how you treat them, not on a stranger's angry review.We dive deep into practical strategies for handling negative reviews and preventing them in the first place. Since roughly 90% of dental practice complaints stem from financial misunderstandings, clear communication about costs becomes essential. You'll learn why sometimes the best response to an unhappy patient is simply offering a refund—the sleep you'll gain is worth far more than the money you might lose. We also cover proven de-escalation techniques, how to craft professional responses to negative reviews, and why measuring meaningful practice metrics matters more than obsessing over star ratings. Whether you're currently dealing with review anxiety or want to prepare for the inevitable criticism that comes with business ownership, this episode provides both the perspective and practical tools to transform how you handle patient feedback forever.Ready to create systems that ensure consistent, exceptional patient experiences? Visit dentalpracticeheroes.com for a free consultation on building a practice that runs smoothly, profitably, and can easily withstand the occasional negative review.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Aaron Werner and Brianna Rhue dig into the hidden value of contact lenses in private practice—from capture rates and annual supply strategies to the systems that save time, build patient trust, and drive real revenue growth. They share practical metrics, process hacks, and lessons from Dr. Contact Lens that every OD and team can apply. Learn more about Dr Contact Lens: https://www.drcontactlens.com/ Connect with Dr Brianna Rhue: brhue@drcontactlens.com ------------------------ Go to MacuHealth.com and use the coupon code PODCAST2024 at checkout for special discounts Let's Connect! Follow and join the conversation! Instagram: @aaron_werner_vision
In Part 4 of The Chiropractic CEO Code, we dive into your responsibility as CEO to lead your practice’s marketing—without becoming a full-time content creator. You’ll learn: Why most chiropractors abdicate, not delegate, their marketing (and how to fix it) The importance of knowing who you’re perfect for (Standout Strategy) How to activate your Broadcast Engine using Owned, Borrowed, and Bought media Why trust takes time—and what Google’s Zero Moment of Truth means for you How to outsource wisely without losing control If you’ve ever felt like marketing is overwhelming, inconsistent, or not attracting the right people, this episode will reset your approach.See omnystudio.com/listener for privacy information.
In this episode of the Less Insurance Dependence Podcast, host Lester De Alvis is joined by Margaret McGuckin, co-founder of i3 Ignite, for a deep dive into why reducing reliance on dental insurance is more important than ever. Margaret shares powerful insights from her experience helping large and small practices transition away from PPO plans without sacrificing patient retention or profitability. They discuss how to use data to make smart decisions, why fear holds many dentists back, and how communication and trust can turn tough conversations into lasting patient relationships. You'll also hear how tools like AI and strong case presentation training can help teams take control of their financial future. If you're looking for a clear path to building a more resilient, profitable practice, this episode gives you the first steps to start that journey with confidence. Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you! https://www.lessinsurancedependence.com/marketing-strategy-meeting/ If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://www.lessinsurancedependence.com/csm/
Show Highlights Include: -The defining lines between practitioner, business owner, and enterprise - risk, control, and who pays the rent. -Why choosing a new firm should solve for tomorrow, not just today's pain point. -Scale comes from systems, automation, and delegation (think “Who Not How”) - not from doing more yourself. -Act “as if” now: build processes at $800k that can carry you to multiples of that revenue. -Inorganic growth tips: start smaller on your first deal and look for conversion opportunities in transaction-heavy books. -Matching your vision to the right platform (including enterprise/OSJ models) and the size of the “pond” you're fishing in. Advisors often chase short-term fixes and then outgrow their platform. Frank and Stacey show how clarifying your end state first informs smarter decisions on staffing, tech, firm selection, and acquisitions - so you don't have to move twice.