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Jay and Andrew talk leadership development, hiring when you don't need people, utility players vs bench players, where KPIs (key performance indicators) are useful and where they aren't, why the best expeditor is no expeditor, where to place a lathe, and more.Books mentioned:The New Manager's Handbook: 24 Lessons for Mastering Your New Role by Morey Sterner.How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox.The Story of the Paratroops by George Weller.
Ron Nash recorded this with me live yesterday and it is a great group discussion! We discussed Supply Line Issues, Inflation, Seasonality of Tile Work among other topics. As always Ron had a few books to recommend as did I, below are the links: Getting Things Done by David Allen How To Become A Rainmaker by Jeffrey J. Fox The War Of Art by Steven Pressfield Are you benefiting from the work Luke is doing? You can support him by becoming a Patreon here https://www.patreon.com/tilemoney You can donate a one time amount here: https://www.paypal.com/paypalme/my/profile Tile Money is sponsored by the National Tile Contractors Association, LATICRETE International, Happy Tile Guy, and GoBoard. https://laticrete.com/ https://www.tile-assn.com/# https://www.jm.com/en/building-insulation/residential/tile-backer-board/goboard/ Get your custom website by https://happytileguy.com/ You can purchase Tile Money gear here https://tile-money.myshopify.com/collections/all Sign up for our weekly email to stay in touch with all things Tile Money https://tilemoney.com/newsletter/ Join our Facebook Group here https://www.facebook.com/groups/tilemoney/ --- Send in a voice message: https://anchor.fm/luke190/message
Our episode guest is Jeffrey J. Fox, founder of Fox & Company Marketing Consultants and author of 11 bestselling books. For more than 25 years, Jeffrey has been helping clients grow revenues and increase gross margins.Five things you’ll learn from this episode:Some of the mistakes top marketers makeHow to improve your marketing, storytelling, and communication skillsThe four factors to sustain business successWhy customers are just “ok” How you should price your productsQuotables“Marketing is the job that helps the company identify, attract, get, and keep customers. It’s the heart and center of an enterprise.” — Jeffrey J. Fox“Marketing’s job is to point salespeople to where they should go and to arm them with the tools to make the sale.” — Jeffrey J. Fox“A lot of companies think that they’re in charge of quality. They’re not. The quality is defined by the customer.” — Jeffrey J. Fox“Customers buy for only two reasons. They buy to solve a problem or to feel good and some mix of both of them.” — Jeffrey J. FoxAbout Jeffrey J. FoxFor over 25 years, Jeffrey J. Fox has been helping clients grow revenues and increase gross margins. Jeffrey is the founder of Fox & Company, a management consulting firm that shows clients how to dollarize their value proposition to overcome the price objection and to shorten the sales cycle. Jeffery has written 11 bestselling business books that have been translated into more than 30 languages.Jeffrey is the author of “How to Become CEO,” which was on the New York Times, Business Week, Wall Street Journal, Knight-Ridder, and Amazon.com bestseller lists. His books have been bestsellers in France, Germany, Singapore, Hong Kong, and Russia. His book “How to Become a Rainmaker” was selected as one of the 100 best business books ever written. His book “Dollarization Discipline” was selected as one of the top 30 business books of 2005. He is a popular speaker, appearing regularly before senior management groups and sales forces. Jeffrey is a graduate of Harvard Business School. Fox & Company is located in Chester, CT.Contact info and resources:Fox & Company Marketing Consultants websiteJeffrey’s books:How to Become a Marketing Superstar: Unexpected Rules That Ring the Cash RegisterHow to Become a Great Boss: The Rules for Getting and Keeping the Best EmployeesHow to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients Additional Resources:Axia Public Relations: https://www.axiapr.com/ About your host Jason MuddOn Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies for 2021.Support the show (https://www.buymeacoffee.com/OnTopofPR)
We are taking Christopher Lochhead’s advice and trying the world’s first customer success podstorm. You’ve heard of a tweet storm. Well…this is a podstorm. 30 days of strategies and ideas to help you grow your customers so you can grow your companies. And maybe even grow your career. In today’s podstorm, we talk about selling outcomes. But not in the way you think. Think if it this way, "Knowing why your company exists keeps your company in existence.” Jeffrey J. Fox. Don’t forget to visit helpingsells.substack.com and subscribe with your email so you never miss an episode. A few shout-outs to friends of the podcast. To our good friends at the Customer Success Leadership Network. If you believe customer success is a team sport and that it should be part of every one’s job, then you should join your new friends at customersuccessnetwork.com. To my good friends at Business of Software, who have built an incredible and welcoming community of SaaS leaders to help you build a better software company with carefully curated online conferences and masterclasses. The content is just excellent. Go check ‘em out at businessofsmoftware.orgTo my good friends at Strategyzer who have helped me innovate my business model, design value propositions that actually help customers, and set me on the path to build an invincible company. Check out Strategyzer.com and learn how they can help you do the same. Get on the email list at helpingsells.substack.com
Jeffrey J Fox is the author of 12 books, including the bestseller (and one of my favorite business books) How to Become a Rainmaker which, by the way, he will be giving away 4 free copies of to anyone who tweets or posts on LinkedIn with #thegongsales. Jeffrey Fox, through his company Fox & Company, consults with top-notch organizations around the world. He is consigliere to CEOs and senior executives. Fox & Company is in the business of helping clients grow revenues and increase gross margins. Prior to starting Fox & Company, Jeffrey worked in senior positions for high powered consumer and industrial marketing companies like his role for Vice President, Marketing and a Corporate Vice President of Loctite Corp., doing almost $1b in sales. Jeffrey is the winner of Sales & Marketing Management magazine's "Oustanding Marketer Award", and the National Distributors Association award as the nation's "Best Industrial Marketer". He is the subject of a Harvard Business School case study that is rated one of the top 100 case studies and is thought to be the most widely taught marketing case in the world. Jeffrey graduated from Trinity College in Hartford, CT, where he was a Capitol Area Scholar. He earned his MBA from Harvard Business School. He has served as an elected Trustee of Trinity College, where he has won several alumni awards, including Person of the Year. He served on the Board of Directors of Saint Francis Hospital, one of the top 100 hospitals in the United States.
In How To Become A Rainmaker, by Jeffrey J. Fox, the author talks about the need to sell money rather than products or services. You are not selling medical devices, stocks, software, technology, services, etc. If you are doing it right, you are selling MONEY. What Fox is saying is to sell value instead of widgets. Dan, in this new episode, uses this as the launching point for this eye opening episode where he details the steps Sales Reps need to take to effectively sell value. Dan walks us through a new report by the RAIN group which states that nearly 60% of buyers find meetings with sales people useless. There are 5 key areas to where sales reps and sales leaders need to focus and improve to adequately grow in 2019: 1. Sell With Value 2. Train and Coach 3. Grow Existing Accounts 4. Improve Sales Management Effectiveness 5. Improve Time Management(e.g spend more time selling, man!) Turn on your CarPlay and listen now!
We talk rainmaking, dollarisation, lessons from paperboys, why you should park out back, why you should never drink coffee on a sales call, killer sales questions, pre-call planning. This episode is for those who are selling anything, whether it is an idea to their boss, product to their client or the idea of a new car to their partner. For over 25 years, Jeffrey Fox has been helping clients grow revenues and increase gross margins. Jeffrey is founder of Fox & Company, a management consulting firm that shows clients how to dollarize their value proposition to overcome the price objection and to shorten the sales cycle. Fox has written eleven best-selling business books that have been translated into over thirty languages Fox is the author of How to Become CEO which was on the NY Times, Business Week, Wall Street Journal, Knight-Ridder, and Amazon.com best seller lists. His books have been best sellers in France, Germany, Singapore, Hong Kong, and Russia. His book How to Become a Rainmaker was selected as one of the 100 best business books ever written. His Dollarization Discipline was selected as one of the top thirty business books of 2005. He is a popular speaker, appearing regularly before senior management groups and sales forces. Jeff is a graduate of Harvard Business School. Fox & Company is located in Chester, CT
Today's Guest: Jeffrey J. Fox, author, How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times Order from Amazon.com by clicking the book cover above I can honestly and modestly say that I know a thing or two about fierce competitors in business. If you know anything about my background as a journalist, you probably think I'm referring to the CEOs with whom I've worked on books-"Chainsaw" Al Dunlap from Scott Paper and Sunbeam, Home Depot founders Bernie Marcus and Arthur Blank, or Commerce Bank founder Vernon Hill. But I'm actually thinking of one of my first bosses, George Tenenbaum. Jeffrey J. Fox, author, The Transformative CEO George was a huge S.O.B., a world-class sonuvabitch. And I think he'd take pride in that description. And it's not that I didn't like and respect him, either. JEFFREY J. FOX audio excerpt: "Fierce is not an animalistic beast growling in the jungle. Fierce is a relentless, tireless competitor who wants every customer he can get." I worked for him when I was 15, buying and selling comic books at a flea market in East Brunswick, N.J. and at conventions everywhere from Manhattan to Philadelphia. George treated me well- paying me fairly and feeding me decently, too. But he was a tough guy with whom to do business, especially considering the nature of his weekend business. Every transaction was a negotiation, a deal, a haggle. Buy a little, he'd try to sell you money. Come in to sell him your old comics, he'd talk you into taking a pittance for that prized Fantastic Four #1. He'd chase people down the aisles to get them to reconsider. No one walked away from George! But my favorite story about George Tenenbaum was when he explained how life worked in his world. It came about when he made a mistake that cost him more than a few bucks. It was just he and I that day and in talking to a customer, he He blamed the mistake on his wife, Rona. Order 'The Transformative CEO' by Jeffrey J. Fox, available in print or ebook from Amazon.com by clicking on the book cover above! When the customer left, I said, "George, why did you blame Rona? It was your mistake." He said, "Bob, let me explain life to you. When I screw up, if you're here, I blame my wife. But if she's here and you're not, I blame you. And I guarantee you that if she's here and I'm not, she'll blame everything on me. "And when neither of us is here and you screw up, I fully expect you to blame me." The Harvard Business School, this was not. And this isn't one of the 60 lessons in Jeffrey J. Fox's latest book, How to Be A Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times, but it certainly could be. Fox is the author of a growing series of business management books, including How to Become a CEO and How to Become a Rainmaker. He has a smart approach, producing compact how-tos that the average businessperson can read, absorb and apply in the course of a plane or train ride. Jeffrey J. Fox Website • Twitter • Order How to Be a Fierce Competitor from Amazon.com Mean Business: How I Save Bad Companies and Make Good Companies Great by Albert J. Dunlap with Bob Andelman. Order your copy now by clicking on the book cover above! The Party Authority in New Jersey, Pennsylvania, Delaware and Maryland!
Today's Guest: Jeffrey J. Fox, author, The Transformative CEO: Impact Lessons From Game Changers Mr. Media is recorded live before a studio audience who will make one-hundred times as much money in the next 30 minutes as you will in the next 30 days… in the NEW new media capital of the world… St. Petersburg, Florida! Order from Amazon.com by clicking on the book above! What do the founders of The Home Depot, 1-800-Flowers.com and Paul Mitchell Systems and the CEOs of Black Entertainment Television, Marvel Entertainment and Campbell Soup have in common? According to consultant Jeff Fox, author of The Transformative CEO, they all have the key traits and characteristics of great and successful business leaders. JEFFREY J. FOX audio excerpt: "When Douglas Conant went to Campbell Soup, they had lost 50 percent of their market share value, morale was plummeting, sales were down, profits were going away. The current management was taking chicken out of chicken soup to save money!" Fox, who previously appeared here to discuss his last book, How to Be a Fierce Competitor, has created a cottage industry in identifying great management tips and dispensing them in short books that even a CEO can stay focused on from cover to cover. The Transformative CEO is no different. I have to admit Fox had me at “Bernie Marcus”–as the guy who wrote Built From Scratch with the founders of The Home Depot—I had to know what Fox made of their remarkable success. He promises to help you transform yourself. Jeffrey J. Fox Website • Twitter • Order The Transformative CEO from Amazon.com Mean Business: How I Save Bad Companies and Make Good Companies Great by Albert J. Dunlap with Bob Andelman. Order your copy now by clicking on the book cover above! The Party Authority in New Jersey, Pennsylvania, Delaware and Maryland!
This week on Promoter 101 Featuring: The Vans Warped Tour's Founder & Producer Kevin Lyman with ICM Partners' Rick Farrell, The Author of "How To Become A Rainmaker" Jeffrey J. Fox reminds us the small things that make a big difference is making the deal. Fox Cities Performing Arts Center's Gerald B. Henley teaches us his secret identity Blevis. And Dan and Luke bring us up to speed with the News of the week Email us: steiny@promoter101.netTweet the Guys: https://twitter.com/Promoters101Tweet Dan: https://twitter.com/TheJewTweet Luke: https://twitter.com/wlukepierceFollow us on Instagram: https://www.instagram.com/steinypromoter101/YouTube: https://www.youtube.com/channel/UCaeg6wyuou3NKfF7_h-8tKwFacebook: https://www.facebook.com/promoter101Sound Cloud: https://soundcloud.com/promoter101Website: http://www.promoter101.net/itunes: https://itunes.apple.com/us/podcast/promoter101/id1163910658?mt=2Tumbler: http://promoter101.tumblr.com/
This week on Promoter 101 Featuring: The Vans Warped Tour's Founder & Producer Kevin Lyman with ICM Partners' Rick Farrell, The Author of "How To Become A Rainmaker" Jeffrey J. Fox reminds us the small things that make a big difference is making the deal. Fox Cities Performing Arts Center's Gerald B. Henley teaches us his secret identity Blevis. And Dan and Luke bring us up to speed with the News of the week Email us: steiny@promoter101.net Tweet the Guys: https://twitter.com/Promoters101 Tweet Dan: https://twitter.com/TheJew Tweet Luke: https://twitter.com/wlukepierce Follow us on Instagram: https://www.instagram.com/steinypromoter101/ YouTube: https://www.youtube.com/channel/UCaeg6wyuou3NKfF7_h-8tKw Facebook: https://www.facebook.com/promoter101 Sound Cloud: https://soundcloud.com/promoter101 Website: http://www.promoter101.net/ itunes: https://itunes.apple.com/us/podcast/promoter101/id1163910658?mt=2 Tumbler: http://promoter101.tumblr.com/
Karen Jehanian is the Owner/President of KMJ Consulting Inc., an innovative transportation engineering consulting firm located outside of Philadelphia, Pennsylvania. The firm focuses on improving mobility. She began living her true passion as an entrepreneur at 8-years-old. She likes to be the best version of herself and continually improve, while helping others to do the same. In her spare time, she volunteers, reads, plays golf and takes long walks on the beach. At a young age, Karen was surrounded by entrepreneurs and a very courageous mother. Her Grandparents started from scratch, making use of their fantastic work ethic and family values. Karen knew by the 7th grade she wanted to own her own business. She landed in civil engineering and went to the co-op program at Drexel University. One of the reasons she started her company was because she wanted to create a more friendly and productive culture with an atmosphere that inspires creativity and where the people care as much about each other as they do their product and their clients. Playing Small Moment Karen’s biggest small moment was brought on by an uncomfortable feeling she had. At first, she didn’t believe she could run a business on her own. She thought she needed a partner, but just before they incorporated she realized she was making a big mistake and could succeed on her own. The Wake Up Call Karen says sometimes you have to hear the same story repeatedly for it to sink in. As a woman, Karen tended to think ‘this is happening because I am a woman’. But one day, she shared a problem she was having with a group of male colleagues and someone said: “Oh, I have that problem on a daily basis”. So, she asked him how he had dealt with it and he responded: “I tell the person to get out of my office and to handle the problem themselves”. It changed her life. She accepted that she did not have to accept responsibility for everything someone puts in front of her, she could just say no. Style of Leadership Karen prefers a collaborative leadership style. She likes to envision her team in a row boat and they are all rowing in the same direction towards their goals. What Are You Excited About? Karen is excited to start teaching a course in Entrepreneurship at Drexel’s Close School of Entrepreneurship. She says that teaching has helped her to expand her mind and to better understand people. Tips to Become a Better Leader Karen says her daily meditation and prayer practices make her calmer which also makes her a better leader. Also, she sleeps well when she expresses her gratitude. Book to Develop Leadership How to Become A Great Boss by Jeffrey J. Fox Advice For Younger Self Karen would tell her younger self to take more risks earlier in her career and to play a team sport, so she could have learned more about give and take. Inspirational Quotes “Anything is possible.” ~ Karen Jehanian Links www.kmjinc.com Find more resources at https://womentakingthelead.com
A little about our guests. Both Rich and Michelle were born in South Dakota. Rich then grew up in Texas and Arizona while Michelle spent many cold winters growing up in South Dakota. Rich and Michelle have been together for 26 years, married for 23 and they have a teenage son. They are both outdoors people and they have a competitive spirit. They push themselves to always be better. Rich and Michelle are friendly, helpful people that just enjoy each other and those around them. A little about their business. Purple Pepper is a graphic design company and a jewelry company. Both Rich and Michelle had careers that gave them the confidence and experience to go into business for themselves. Michelle started the company as a graphic designer. Rich joined her company several years later and created an apparel division. They got an idea from Michelle’s aunt who made silverware jewelry out of a family heirloom. You can find them on Sundays at the Ahwatukee Farmer’s Market and on Facebook at Polished Pepper. One piece of advice (the nutshell version) Look to your partner to figure out what they are bringing to the table. Know what you bring to the business as well. If your partner doesn’t bring what the business needs, going into business together may not be right for you. Reading Material Love and Respect by Emmerson Eggrichs - http://amzn.to/1YrOTReWho Moved My Cheese by Spencer Johnson - http://amzn.to/1OGBY3jHow to Become a Rainmaker by Jeffrey J. Fox - http://amzn.to/1OGC9vs Get in Touch with Our Guests Facebook - www.facebook.com/Polished-Pepper-Owners-Rich-and-Michelle-Saylor-227320033982950/?fref=tsPortfolio – www.coroflot.com/purplepepper480-792-9688