Podcast appearances and mentions of christopher lochhead

On this episode of Christopher Lochhead: Follow Your Different, the script is flipped and we listen to Christopher Lochhead explore the critical theme of customer obsession, especially within startups on the Building with Buyers podcast, hosted by Anna Furmanov. This conversation focuses on the importance of empathy, both for customers and within teams, and advocates for breaking down departmental silos to foster collaboration and drive sustainable growth. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go.   Christopher Lochhead on Understanding the "Existing Market Trap" Christopher Lochhead explains that many startups fall into the "existing market trap," where they build something new but compare it to existing products. This approach stifles innovation and fails to create new demand. Instead, startups should focus on understanding their customers deeply and innovating based on their needs. Christopher introduces the concept of "super consumers," who are passionate individuals at the edges of the bell curve. These customers are not just users; they are evangelists who can help shape and define categories. He suggests that you look for customers who are highly engaged with your product and vocal about their experiences. You then create exclusive communities or programs for these super consumers to gather feedback and encourage them to spread the word about your product.   The Importance of Authentic Dialogue Christopher discusses the decay of civil discourse in society and its impact on authentic dialogue. He believes that healthy debate and the exchange of differing viewpoints are essential for a functioning society and fostering innovation in business. Christopher also shares his personal experiences with being de-platformed on social media for promoting free speech. He argues that the ability to engage in civil discourse is crucial for personal expression and fostering innovation.   Challenges in Startups Anna and Christopher discuss the common pitfalls startups face as they grow, such as shifting focus from customer feedback to product development and sales. Christopher shares examples of companies that have thrived by prioritizing customer relationships and adapting their offerings based on customer needs. Some of the things they could do are to analyze how successful companies maintain their customer focus and apply similar strategies to your business. They should also be willing to pivot your strategies based on customer feedback and market changes. To hear more from Christopher Lochhead and Anna Furmanov, download and listen to this episode.   Links Like what you hear? You can check out Anna Furmanov's podcast, Building with Buyers.   We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X (formerly Twitter), Instagram, and subscribe on Apple Podcast / Spotify!

Christopher Lochhead is 3X Silicon Valley public company CMO, the father of category design, and makes content for entrepreneurs and marketers with a different mind.I invite Christopher on the show to talk about certain topics but I always know we will be twisting and turning to other topics which is why it's so fun to hang with him.Listen to these other episodes if you want more with Christopher:Ep. 44 - Why 98% Of Startups And Marketers Waste Their Time Ep. 108 - Why Most Content Is 100% Content Free And How Non Obvious Ideas HelpEp. 136 - Why Treating Your Creative Marketing Like It's Not Tied To Revenue Will Get You More RevenueHere's what we cover:Politics;Israel war;Terrorism;Disagreements are healthy;What does customer obsession mean, really;Why customers are the most important part of GTM;How can Marketing build respect from Sales and Engineering;Examples of how customers help startups build to their next level of growth;Which customers are most important for customer research;What you should look for when analyzing customer research (HINT: it's not what you think);Why it's important to learn about how customers use your product as part of their products ecosystem, desires and preferences.Christopher on LinkedIn: www.linkedin.com/in/christopherlochheadCategory Pirates: www.categorypirates.comFor more content, subscribe to Building With Buyers on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show. Music by my talented daughter.Anna on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.linkedin.com/in/annafurmanov⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠furmanovmarketing.com⁠

  The Ruckus Report Quick take: A compelling look at how embracing AI and creativity can transform education, told through the journey of a young entrepreneur who went from feeling constrained by traditional schooling to teaching others how to innovate. Meet Your Fellow Ruckus Maker Today's episode features two innovators in education: Nate Corona is a Santa Cruz entrepreneur who's redefining what's possible for students in the AI age. Starting with a sneaker cleaning business in his hometown, Nate chose the "harder route" over traditional paths, leading him to d'Skills where he transformed a random thought into a successful logo design business. Now part of d'Skills' business development team while also working in auto advertising, Nate exemplifies how embracing different thinking styles can lead to unexpected opportunities. Hannah Williams is the founder of d'Skills, a VC-backed startup shifting students from test prep to life prep. Her own unorthodox journey began at age 12 when her father handed her a phone to close a real estate deal from a blue pickup truck. She went on to enroll in college at 14 and graduated with a degree in international business at 18. Now at 25, Hannah leads d'Skills in equipping motivated teens with digital and AI skills, helping them convert these skills into paid, real-world projects with small businesses. Her vision is to help 1M high schoolers build impact portfolios that give them more experience and connections than most college graduates. Christopher Lochhead calls her "a pioneer of our time." Breaking Down the Old Rules

Today I'm joined by Gina Bianchini, founder of Mighty Networks, to discuss what her data shows makes online communities succeed or fail.Gina shares her frameworks for creating engagement between members and reveals the one metric that predicts a community's success with 93% accuracy. We dive into specific strategies around transitions, monthly themes, and daily engagement that keep members active.You'll learn how to build genuine connections between members, identify the right people to seed your community, and create lasting value that has members sticking around long-term.Timestamps:00:00 Building Your Own Community01:20 Signs Your Community Will Fail05:04 How to Make Money from Your Community07:05 Turning Around a Dying Community08:24 The Role of Network Effects09:19 Creating Member Engagement14:47 Creating Community Engagement with Monthly Themes20:07 How to Use Polls to Drive Community Interaction24:36 Facebook Groups vs Dedicated Community Platforms32:23 What is People Magic and Why It Matters36:35 Creators Defining Their Own Terms38:44 Positioning Your Community: Force of Choice vs Comparison40:59 Building Long-Term Community Success45:13 Using Nominations to Grow a Paid Community50:42 When to Revive vs Restart a Community53:23 How Member Connections Drive Growth01:06:41 Closing ThoughtsIf you enjoyed this episode, please like and subscribe, share it with your friends, and leave us a review. We read every single one.Learn more about The Nathan Barry Show: https://nathanbarry.com/show Follow Nathan:Instagram: https://www.instagram.com/nathanbarry LinkedIn: https://www.linkedin.com/in/nathanbarry X: https://twitter.com/nathanbarry YouTube: https://www.youtube.com/@thenathanbarryshow Website: https://nathanbarry.com Follow Gina:LinkedIn: https://www.linkedin.com/in/ginabianchini Instagram: https://www.instagram.com/gbianchini X: https://twitter.com/ginab Featured in this episode:Mighty Networks: https://www.mightynetworks.com Christopher Lochhead: https://lochhead.com Eddie Yoon: https://www.eddiewouldgrow.com Mastermind Talks: https://www.mmt.community Creator Flywheels: https://creatorflywheels.com Highlights:06:19 The Problem of Churn in Communities44:38 The 70/30 Rule for Community Growth01:00:22 Mighty Networks + Kit Collaboration

This special edition features one of the stand-out episode of Right About Now features host Ryan Alford in a compelling conversation with Christopher Lochhead, a leading expert in category design and marketing.They discuss innovative strategies, the power of language in shaping consumer perceptions, and the need to address customer problems rather than just promoting solutions. Christopher also highlights the generational shift with "native digitals," the risks of lazy marketing language, and the importance of differentiation to drive meaningful results.A must-listen for marketers seeking fresh, impactful insights.TAKEAWAYSImportance of innovative marketing strategies and category design in business.Current state of dialogue in America and the challenges of meaningful conversations.The distinction between reflexive and reflective thinking in discussions.The impact of language on dialogue and marketing effectiveness.Critique of common marketing language and jargon that alienates customers.The need to focus on problems rather than just promoting solutions in marketing.Differentiation in a crowded marketplace and the importance of unique communication.Generational shifts in consumer behavior, particularly between native digitals and native analogs.The advertising industry's focus on creativity over effectiveness and its implications.Encouragement for businesses to engage in thoughtful dialogue and critical thinking in their marketing efforts. If you enjoyed this episode and want to learn more, join Ryan's newsletter https://ryanalford.com/newsletter/ to get Ferrari level advice daily for FREE. Learn how to build a 7 figure business from your personal brand by signing up for a FREE introduction to personal branding https://ryanalford.com/personalbranding. Learn more by visiting our website at www.ryanisright.comSubscribe to our YouTube channel www.youtube.com/@RightAboutNowwithRyanAlford.

The holiday season is often portrayed as a time of joy, celebration, and togetherness. However, for many, it can also be a period of profound sorrow and reflection, especially for those who have experienced loss. So for this upcoming holidays, let's look back to a heartfelt conversation with Dushka Zapata, a prolific writer known for her impactful work on Quora and her books, including "Love Yourself and Other Insurgent Acts That Recast Everything." This episode delves into the complexities of grief, suffering, and the challenges some people face during the holiday season. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. The Complexity of the Holidays Christopher opens the conversation by acknowledging that while the holiday season is often seen as a time of joy and celebration, it can also be a period of profound sorrow for many. He candidly shares that this holiday season is particularly challenging for him due to personal losses he experienced in 2019. He emphasizes that this episode is for anyone feeling pain during the holidays, and he hopes it will foster empathy and understanding. Dushka responds by discussing the common questions she encounters on Quora regarding grief, such as whether it's normal to feel sad or how long grief should last. She asserts that there is no "normal" when it comes to grief; people should feel whatever emotions arise without worrying about societal expectations. Dushka points out that no one has the authority to dictate how long someone should grieve or how they should feel.   The Pressure to Cheer Up The conversation shifts to the well-meaning but often misguided attempts by others to help those who are grieving. Dushka likens the pressure to "cheer up" to sitting on someone's chest while they're trying to breathe, describing it as suffocating. She believes that the best way to support someone in grief is to give them the space to feel their emotions without judgment or pressure to conform to societal norms of happiness. “I think so many people want to help but I'm going to tell you, asking someone to cheer up when they're grieving is like sitting on someone's chest when they're trying to breathe.” – Dushka Zapata Christopher agrees, noting that if someone is perpetually happy, it may indicate they are avoiding deeper issues. Dushka adds that happiness can coexist with grief; one can be happy while still mourning. She shares her personal experience of grieving her father, who passed away in December, a month filled with reminders of loss amidst the holiday cheer.   The Freedom to Express Grief Dushka recounts how difficult it can be to navigate social interactions during the holidays when everyone expects happiness. She describes moments when people wish her a "happy holiday," and she feels an overwhelming urge to respond with honesty about her pain. She believes it's essential for people to feel free to express their true emotions, even if it catches others off guard. Dushka then shares her decision to opt out of traditional holiday celebrations. After her father's death, she found Christmas too painful and chose to set it aside for her well-being. She describes how she has created a holiday experience that feels right for her, which may not include the usual festivities. Dushka expresses that it's okay to prioritize one's emotional health over societal expectations. Christopher conveys his understanding and support for Dushka's choice, affirming that everyone has the right to navigate their grief in their own way. Dushka acknowledges that while she may eventually reintroduce holiday celebrations, she is currently focused on honoring her feelings and taking care of herself. To hear more from Dushka Zapata and Christopher Lochhead's conversation on grief and happiness during the holidays, download and listen to this episode.    Bio

Kyle is back on the show - this time we grill him on category creation, and finding a problem to market instead.He should know, he saw a category and problem get created at Clari, and is running the playbook again at Copy.ai.(00:00) - Introduction (02:45) - The TLDR of Kyle's presentation at Exit5 (03:27) - Are you differentiated? (06:44) - How are you going to get the sale funded? (09:42) - The stupid & simple questions to ask (15:30) - Practical Implementation and Results (18:55) - Am I the GTM bloat?? (23:18) - The Copy AI Pitch (25:03) - Creating a Category Narrative (26:23) - The Lightning Strike (27:42) - Focusing on the Problem vs. Category (30:24) - What changes in the day to day? (32:33) - Lessons Learned at Clari (38:59) - Connecting Positioning to Demand Generation (43:01) - The AI Tailwinds Sources & mentionsBrendan Huffords TL;DR of Kyle's presentationPlay bigger, Christopher Lochhead & the category piratesDrive by ExitFiveCheck the framework hereNever miss a new episode, join our newsletter on revenueformula.substack.com

On this episode of Christopher Lochhead: Follow Your Different, Christopher and fellow Category Pirate Eddie Yoon dive into the misconceptions surrounding innovation and market dynamics. This episode is a must-listen for business leaders and entrepreneurs who want to navigate the complexities of today's market more effectively.  You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go.   The Context The episode revolves around the limitations of Clayton Christensen's "Innovator's Dilemma" and the assumptions that can lead businesses astray. Eddie Yoon critiques the traditional understanding of disruptive innovation, arguing that it often misguides incumbents in their strategic decisions. He emphasizes the need for a fresh perspective on innovation that focuses on creating value rather than merely competing on price.   The Innovator's Dilemma Christopher Lochhead opens the discussion by emphasizing the importance of genuine conversations in business and innovation. He sets the context for a deep dive into the innovator's dilemma, highlighting its relevance in today's fast-paced market. Eddie Yoon then elaborates on the four fatal flaws associated with the innovator's dilemma and introduces intriguing concepts like "super dingdong premium pricing." Yoon shares valuable insights on how companies can generate unparalleled value while steering clear of "competition derangement syndrome."   The Four Fatal Flaws of the Innovator's Dilemma   Lower Prices vs. Super Ding-Dong Premium Pricing The Misconception Many companies believe that lowering prices is the best strategy for growth. While this can increase market share, it often sacrifices profitability. The Reality Eddie points out that companies like Apple thrive by maintaining premium pricing, capturing a larger share of revenue and profits. Lowering prices can lead to a race to the bottom, where quality and brand value are compromised.   Lesser Consumers vs. Super Consumers The Misconception Businesses often target "lesser need consumers" to expand their market, assuming that this will lead to growth. The Reality Eddie argues that this perspective is overly simplistic and lacks empathy. Instead, businesses should recognize the potential of "super consumers"—those who are passionate about the product and willing to pay for higher quality.   Winning the Present vs. Designing the Future The Misconception Many companies focus solely on current market dynamics, trying to compete in existing markets rather than envisioning future possibilities. The Reality This short-sightedness can lead to missed opportunities for innovation and growth. Eddie encourages businesses to think beyond the present and actively design the future by identifying unmet needs and creating new solutions.   Languaging Around Destruction Scarcity vs. Creation Abundance The Misconception The language surrounding disruption often focuses on destruction and scarcity, leading to a negative mindset that stifles creativity and innovation. The Reality Businesses should adopt a mindset of abundance and creation, where the goal is to build new categories and solve problems rather than merely displacing competitors.   To hear more from Pirates' Eddie Yoon and Christopher Lochhead, download and listen to this episode.   This episode is based on a new audio mini-book "The Innovator's Delusion" by your friendly, neighborhood Category Pirates! If you want to join in the discussion, subscribe to Category Pirates and sail the seas with fellow Pirates today! Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand,

Christopher Lochhead is a thirteen-time #1 bestselling CoAuthor, #1 charting business dialogue podcaster, co-creator of Category Pirates and is best known as a "godfather" of Category Design. He's been an advisor to over 50 venture-backed startups, is a venture capital limited partner, who is a former three-time Silicon Valley public company CMO (Mercury Interactive, Scient, Vantive).   Chris talks about everything category design, mistakes to avoid, finding your audience, and much more!

On this episode of Christopher Lochhead: Follow Your Different, we have an insightful conversation with Dr. Judy Ho, a renowned clinical and forensic neuropsychologist, to explore attachment theory and its impact on personal and professional relationships. Dr. Judy Ho explains how early caregiver relationships shape our emotional responses and interactions throughout life. They also discuss the nature versus nurture debate, cultural influences on empathy, and the potential for healing attachment wounds at any age. This episode also delves into managing negative self-talk and understanding attachment styles, offering practical strategies for fostering healthier relationships and personal growth. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Dr. Judy Ho on Attachment Theory Attachment theory, as explained by Dr. Judy Ho, is a psychological model that describes the dynamics of long-term interpersonal relationships between humans. It focuses on the bond formed with primary caregivers during early childhood, which lays the foundation for how individuals perceive themselves and navigate challenges in life. This bond is crucial because, as infants, we are entirely dependent on adults for survival. The lessons learned during this formative period are deeply ingrained, influencing our behavior and emotional responses well into adulthood. Christopher Lochhead brings up the nature versus nurture debate, questioning whether core human qualities like love and empathy are innate or learned. Dr. Judy Ho explains that these traits are a combination of both biological drives and environmental influences. While there may be an innate tendency to care for those we are related to, much of how we express love and empathy is shaped by our environment and the behaviors modeled by others. Cultural Influences on Empathy and Generosity Christopher shares a personal story about an encounter with an immigrant in distress, highlighting cultural differences in perceptions of generosity and empathy. Dr. Ho notes that culture significantly shapes our values and behaviors. In individualistic cultures like the United States, personal independence is often prioritized, whereas collectivist cultures emphasize community support and shared resources. This cultural context can profoundly influence how individuals respond to acts of kindness and generosity. Dr. Judy Ho on Healing at Any Age The conversation shifts to the possibility of healing attachment wounds, even for those who have experienced difficult childhoods. Dr. Ho reassures listeners that healing is possible at any age, regardless of whether the original caregivers are available for discussion. The key is to develop a secure attachment to oneself, which involves recognizing and addressing the patterns formed due to past experiences. Christopher reflects on the concept of "re-parenting" oneself, a process he learned about in his early twenties. Dr. Ho explains that this involves revisiting past experiences and providing oneself with the nurturing and support that may have been lacking during childhood. It is essential to understand that many individuals carry the misconception that they are to blame for their caregivers' shortcomings, leading to negative self-talk and a distorted self-image. To hear more from Dr. Judy Ho & her thoughts on self-healing and building healthy relationships, download and listen to this episode. Bio Dr. Judy Ho is a triple board-certified clinical and forensic neuropsychologist, television and media personality, and tenured associate professor at Pepperdine University. She specializes in evidence-based therapies for mental health and has published extensively on various psychological topics. Dr. Ho is also the author of Stop Self-Sabotage, focusing on personal growth and overcoming self-defeating behaviors.

In this episode, we welcome back Christopher Lochhead.  It's not the strongest, fastest, or smartest that survive, but those most willing to adapt. If your business is struggling to make sales and deal with the challenges of lockdown it's time to reach out. Listen in with leading business minds Christopher Lochhead and Matt Brown for the guidance and thought leadership that you need in this  2-hour special that navigates your business through these uncertain times. Support the Show.

On this episode of Lochhead on Marketing, Christopher Lochhead, a three-time CMO and a leading figure in category design, gives his Pirates Perspective into the critical concept that "the category makes the brand, not the other way around." This principle underscores the importance of understanding and defining a category in marketing, as it can profoundly influence consumer perception and the overall success of a brand. Through engaging stories and practical examples, Christopher illustrates how effective category design can lead to market dominance. Additionally, Christopher highlights Microsoft's strategic shift in the tech industry, emphasizing the importance of a unified category approach. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Understanding Category Design Category design is a strategic approach that involves creating and defining a new market category, thereby positioning a brand as the leader within that category. This concept is pivotal because it shifts the focus from competing within an existing market to creating a new space where the brand can dominate. Christopher emphasizes that successful brands are those that not only understand their category but also actively shape it. The Category Shapes the Brand Christopher's central thesis is that the category makes the brand, not the other way around. This means that the success of a brand is largely determined by how well it defines and owns its category. By focusing on the problems they solve and the experiences they create, companies can differentiate themselves and achieve lasting success in their respective markets. Case Studies: Barcade and Qualtrics Christopher then shares compelling examples to illustrate the importance of category design. One notable example is Barcade, an innovative arcade bar that successfully carved out its niche by blending the nostalgia of classic arcade games with a vibrant bar atmosphere. By defining its category clearly, Barcade attracted a dedicated customer base and differentiated itself from traditional bars and arcades. Another significant case study is Qualtrics, a company that transformed its market position through a focus on experience management. Christopher contrasts Qualtrics with its competitors, such as Medallia and SurveyMonkey, to highlight the impact of effective category design. While Qualtrics successfully defined and owned its category, the other companies struggled to differentiate themselves, leading to varying degrees of success in the marketplace. Microsoft's Journey Christopher recounts the story of Microsoft and its journey to dominate the office productivity software market. Initially, Microsoft faced fierce competition from established players like WordPerfect in word processing, Lotus in spreadsheets, and dBase in databases. Despite launching competitive products, Microsoft struggled to gain significant market share. The turning point came when Mike Maples Sr., a key figure at Microsoft, discovered an anomaly in sales data during a trip to Australia. He learned that bundling applications together and offering them at a discounted price led to a significant uptick in sales. This insight prompted Maples to rethink the problem: instead of viewing these applications as separate categories, he recognized that they collectively addressed a larger issue—productivity for office workers. To hear more about Christopher Lochhead's Pirate Perspective on Brand and Category Design, download and listen to this episode. You can also check out more Pirates Perspective at Category Pirates. Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap,

In today's interview Jamie Gruber sits down with Christopher Lochhead to discuss how to market your business without a personal brand. Want to listen to Tribe of Millionaires? Spotify: https://podcasts.apple.com/us/podcast/tribe-of-millionaires-podcast/id1110145229 Apple: https://open.spotify.com/show/47lZ1BcVeRs1C4D8b7kbGI Learn More About Our Tribe! https://www.gobundance.com/ Want to connect with our community? Instagram: https://www.instagram.com/gobundance Facebook: https://www.facebook.com/gobundance Twitter: https://twitter.com/GoBundance Tribe of Millionaires Podcast by GoBundance is the podcast for healthy wealthy generous people who choose to live epic lives. Each week we connect with featured guest and GoBundance members to bring you the best in our community. #gobundance #tribeofmillionaires #grablifebig

On this episode of Lochhead on Marketing, Christopher Lochhead and Eddie Yoon dissects Apple's latest announcements from the 2024 Worldwide Developers Conference (WWDC) on an all-new Pirates Perspective. The conversation centers around Apple's introduction of Apple Intelligence, a cutting-edge AI-driven personal intelligence system, and their strategic partnership with OpenAI. They break down the key insights from their discussion, offering actionable advice and thorough explanations for marketers and tech enthusiasts alike. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Apple Intelligence: A New Category in AI Apple's announcement of Apple Intelligence marks a significant milestone in the tech industry. This AI-driven personal intelligence system is designed to enhance user experiences by integrating smarter, more intuitive tools into daily lives. Christopher Lochhead praises this move, emphasizing Apple's role as a primary category designer, particularly in the realm of personal computers. Actionable Insights: Embrace Category Design: Companies should focus on creating new categories rather than just competing within existing ones. This approach can lead to market leadership and long-term success. Integrate AI Thoughtfully: Embedding AI in products should be done in an evolutionary manner, ensuring that it enhances user experiences without overwhelming them. Strategic Partnership with OpenAI Apple's decision to partner with OpenAI rather than compete with them is a strategic move that highlights the importance of collaboration in the tech industry. Christopher Lochhead commends this approach, noting that it allows Apple to focus on serving their customers through thoughtful and aggressive innovation. Actionable Insights: Leverage Partnerships: Collaborating with other industry leaders can lead to innovative solutions and a better customer experience. Focus on Customer Needs: Innovation should always be driven by the goal of serving customers better, rather than just outpacing competitors. Privacy, Data Usage Concerns, and Regulations in AI Eddie Yoon expresses both excitement and concern about the potential benefits and privacy implications of Apple's personal intelligence system. He highlights the need for careful consideration of data usage and consumer privacy. The conversation also delves into the need for oversight and regulations in the AI space. Christopher emphasizes the importance of strong controls while acknowledging Apple's historical business practices and the need for critical examination. To hear more Pirates Perspective, download and listen to this episode. You can also check out more Pirates Perspective at Category Pirates. Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand, And Launch A Lightning Strike Strategy The 22 Laws of Category Design: Name & Claim Your Niche, Share Your POV, And Move The World From Where It Is To Somewhere Different  **NEW!** The B2B Tech Marketer's Guide To Category Design: How To Engineer Your Market, Find What Makes You Different, And Become A Category Queen We hope you enjoyed this episode of Lochhead on Marketing™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

This week on episode 366, we interviewed Christopher Lochhead, thirteen-time #1 bestselling CoAuthor, #1 charting business dialogue podcaster, co-creator of Category Pirates and is best known as a "godfather" of Category Design and Matt Beane, Author of The Skill Code: How to Save Human Ability in an Age of Intelligent Machines. Topics covered include:

On this episode of Lochhead on Marketing, the conversation takes a deep dive into the complex and sensitive situation in Gaza, Palestine, Israel, and the broader Middle East, and how our perception here in America is being warped by misinformation from different sides. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. A Feeling of Déjà Vu for America On the evening of Feb. 20, 1939, the marquee of Madison Square Garden was lit up for the big event: "Pro American Rally." But it was the farthest thing from being American as can be. Uniformed members of pro-Hitler group The German American Bund carried American and nazi flags. That being said, In the last week of December 1942, fifty leading German-Americans (including baseball legend Babe Ruth) signed a declaration condemning nazis which appeared in ten major American daily newspapers. Ultimately, American patriots stopped the American nazis. Looking at the events this week at Columbia, MIT, NYU, and other elite US schools, they mirror much of the hate, horror and scale of The German American Bund. While some were there to genuinely support the civilians trapped in the ongoing conflict, there were others that openly supported Hamas' extremist actions. It was very ironic to see banners about women and LGBT+ groups support, when they are the most oppressed in the world that these people envision. What's even worse is that there were reasons to suspect that these protests were sponsored by people who don't want to get their own hands dirty. (Mis)Information is Rampant One of the downsides of our technological boom is the ease of access to information. Unfortunately, ease of access does not always mean a smart populace. As information is shared from peer to peer, information gets distorted, if not outright manipulated to suit their agendas, that sometimes the victim comes out on the other end as the one being ganged on, instead of the oppressor. This particularly true with social media sites, who has become the de-facto source of information for the younger generation. There was even a brief period where young people were lauding a speech that Bin Laden made to justify 9/11. Never mind the atrocities he and his jihadist group committed in the US and international stage, he made a great speech! Totally justified. Call to Arms Nazis have attacked America from within before. American patriots stopped them. The only question now is, will you and I empower radical jihadists nazis? Or will we stop them, like our ancestors did 78 years ago? To hear more of Christopher Lochhead's points on the matter, download and listen to this episode. Bio Christopher Lochhead Links WSJ Article on the Anti-Israel Protesters The World's Record Holder for Executing Women Has Executed Three Women in Three Days This Is Ahmad. He Was Queer In Palestine. We hope you enjoyed this episode of Lochhead on Marketing™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

On this episode of Christopher Lochhead: Follow Your Different, the conversation takes a deep dive into the complex and sensitive situation in Gaza, Palestine, Israel, and the broader Middle East, and how our perception here in America is being warped by misinformation from different sides. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. A Feeling of Déjà Vu for America On the evening of Feb. 20, 1939, the marquee of Madison Square Garden was lit up for the big event: "Pro American Rally." But it was the farthest thing from being American as can be. Uniformed members of pro-Hitler group The German American Bund carried American and nazi flags. That being said, In the last week of December 1942, fifty leading German-Americans (including baseball legend Babe Ruth) signed a declaration condemning nazis which appeared in ten major American daily newspapers. Ultimately, American patriots stopped the American nazis. Looking at the events this week at Columbia, MIT, NYU, and other elite US schools, they mirror much of the hate, horror and scale of The German American Bund. While some were there to genuinely support the civilians trapped in the ongoing conflict, there were others that openly supported Hamas' extremist actions. It was very ironic to see banners about women and LGBT+ groups support, when they are the most oppressed in the world that these people envision. What's even worse is that there were reasons to suspect that these protests were sponsored by people who don't want to get their own hands dirty. (Mis)Information is Rampant One of the downsides of our technological boom is the ease of access to information. Unfortunately, ease of access does not always mean a smart populace. As information is shared from peer to peer, information gets distorted, if not outright manipulated to suit their agendas, that sometimes the victim comes out on the other end as the one being ganged on, instead of the oppressor. This particularly true with social media sites, who has become the de-facto source of information for the younger generation. There was even a brief period where young people were lauding a speech that Bin Laden made to justify 9/11. Never mind the atrocities he and his jihadist group committed in the US and international stage, he made a great speech! Totally justified. Call to Arms Nazis have attacked America from within before. American patriots stopped them. The only question now is, will you and I empower radical jihadists nazis? Or will we stop them, like our ancestors did 78 years ago? To hear more of Christopher Lochhead's points on the matter, download and listen to this episode. Bio Christopher Lochhead Links WSJ Article on the Anti-Israel Protesters The World's Record Holder for Executing Women Has Executed Three Women in Three Days This Is Ahmad. He Was Queer In Palestine. We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on Apple Podcast / Spotify!

In this episode Derek Champagne, CEO of The Artist Evolution, talks with Christopher Lochhead. Christopher is the co-author of Harper Collins' “instant classic” Play Bigger: How Pirates, Dreamers and Innovators Create and Dominate Markets and he's the co-host of the Legends and Losers podcast.Christopher is a former three-time public company CMO and entrepreneur. Fast Company Magazine calls him a “Human Exclamation Point” and The Economist calls him “off-putting to some.” At 18 he got thrown out of school and withno other options he started a company. After 30 years in business he's mostly retired. From time to time he coaches a courageous CEO and exec team in category design and marketing. He can recite much of The Big Lebowski, but can't remember his wife's phone number. He's an butt-kicking speaker, surf and ski bum and proud advisor to non-profit 1 Life Fully Lived, living happily ever after in Santa Cruz California.Learn more at:www.PlayBigger.comwww.Lochhead.com

Jag Duggal is chief product officer at Nubank, a decacorn neobank founded in Brazil. It's valued at over $30 billion, is bigger than Coinbase, Robinhood, Affirm, and SoFi combined, has 100 million customers (more than Bank of America!) while only operating in three countries in Latin America, and 80% to 90% of its growth comes through word of mouth. Prior to Nubank, Jag was a director of product management at Facebook, a senior vice president at Quantcast, and a product leader at Google. In our conversation, we discuss:• How Nubank builds a fanatical user base• Tactics for driving word-of-mouth growth• Measuring customer love through the Sean Ellis score• The importance of strategic clarity• The role of category design in creating successful products• Why companies should strive to be “fundamentally different,” not “incrementally better”• Nubank's vision for an AI-powered banking future—Brought to you by:• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Mercury—The powerful and intuitive way for ambitious companies to bank• OneSchema—Import CSV data 10x faster—Find the transcript at: https://www.lennysnewsletter.com/p/be-fundamentally-different-jag-duggal—Where to find Jag Duggal:• LinkedIn: https://www.linkedin.com/in/jagduggal/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Jag's background(04:34) Nubank's remarkable achievements(06:01) Nubank's product development process(11:23) Nubank's values(12:16) Building products people love fanatically(15:21) The Sean Ellis score(21:27) An example project using the Sean Ellis score(25:07) Picking up the phone and calling customers(28:20) The importance of starting small and iterating(30:42) Pushing back effectively(34:10) Uncovering pain points through customer research(37:53) An example of setting a clear hypothesis(42:01) Developing a strategy(52:16) “Be fundamentally different, not incrementally better”(53:10) Category design(57:37) Nubank's founding story and goals for the future(01:00:46) Advice for adding new product lines(01:03:46) The future of fintech and banking(01:09:23) AI corner(01:12:34) Failure corner(01:20:24) Key takeaways(01:22:11) Lightning round—Referenced:• Nubank: https://nubank.com.br/en/• Coinbase: https://www.coinbase.com/• Robinhood: https://www.robinhood.com/• SoFi: https://www.sofi.com/• Affirm: https://www.affirm.com/• Lemonade: https://www.lemfi.com/• Bank of America: https://www.bankofamerica.com/• Nubank achieves a world record with more than 7 million people participating in NuBolão in one month: https://building.nubank.com.br/nubank-achieves-world-record-with-nubolao• Nu México carries out first financial transaction 20 meters under the depth of the sea: https://www.bnamericas.com/en/news/nu-mexico-carries-out-first-financial-transaction-20-meters-under-the-depth-of-the-sea• David Vélez on LinkedIn: https://www.linkedin.com/in/david-v%C3%A9lez-1004875• Cristina Junqueira on LinkedIn: https://www.linkedin.com/in/crisjunqueira• Edward Wible on LinkedIn: https://www.linkedin.com/in/adamedwardwible• Sequoia Capital: https://www.sequoiacap.com/• Churrascaria: https://en.wikipedia.org/wiki/Churrascaria• Nubank's real foundation: our culture and values: https://building.nubank.com.br/nubank-culture-and-values/• Working Backwards Press Release Template and Example: https://www.linkedin.com/pulse/working-backwards-press-release-template-example-ian-mcallister/• Sean Ellis test: https://productcoalition.com/using-sean-ellis-test-for-measuring-your-product-market-fit-c8ac98053c2c• How to know if you've got product-market fit: https://www.lennysnewsletter.com/p/how-to-know-if-youve-got-productmarket• Reid Hoffman on LinkedIn: https://www.linkedin.com/in/reidhoffman/• Ultravioleta: Nubank expands its premium card offer and adds new features on the product's first anniversary: https://international.nubank.com.br/company/ultravioleta-nubank-expands-its-premium-card-offer-and-adds-new-features-on-the-products-first-anniversary/• Jeff Bezos: Amazon and Blue Origin | Lex Fridman Podcast #405: https://www.youtube.com/watch?v=DcWqzZ3I2cY• The Innovation Method Behind Swiffer Madness: https://www.fastcompany.com/3006797/innovation-method-behind-swiffer-madness• Kevin Systrom on LinkedIn: https://www.linkedin.com/in/kevinsystrom/• Good Strategy, Bad Strategy | Richard Rumelt: https://www.lennysnewsletter.com/p/good-strategy-bad-strategy-richard• Good Strategy/Bad Strategy: The Difference and Why It Matters: https://www.amazon.com/Good-Strategy-Bad-Difference-Matters/dp/0307886239• The Crux: How Leaders Become Strategists: https://www.amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240/• How to become a category pirate | Christopher Lochhead (author of Play Bigger, Niche Down, Category Pirates, more): https://www.lennysnewsletter.com/p/how-to-become-a-category-pirate-christopher• Play Bigger: How Pirates, Dreamers, and Innovators Create and Dominate Markets: https://www.amazon.com/Play-Bigger-Dreamers-Innovators-Dominate/dp/0062407619• Playing to Win: How Strategy Really Works: https://www.amazon.com/Playing-Win-Strategy-Really-Works/dp/142218739X• A framework for finding product-market fit | Todd Jackson (First Round Capital): https://www.lennysnewsletter.com/p/a-framework-for-finding-product-market• Citi: https://www.citi.com/• Santander Bank: https://www.santanderbank.com/• Fidji Sumo on LinkedIn: https://www.linkedin.com/in/fidjisimo/• Harvard Kennedy School: https://www.hks.harvard.edu/• Susan Wojcicki on LinkedIn: https://www.linkedin.com/in/susan-wojcicki-b136a99/• Coldplay—“Lost+” ft. Jay-Z: https://www.youtube.com/watch?v=PkCDRm_YRFg• Google Buys DoubleClick for $3.1 Billion: https://www.nytimes.com/2007/04/14/technology/14DoubleClick.html• Real-time bidding: https://support.google.com/authorizedbuyers/answer/6136272• From Third World to First: The Singapore Story: 1965-2000: https://www.amazon.com/Third-World-First-Singapore-1965-2000/dp/0060197765/• The Gilded Age on HBO: https://www.hbo.com/the-gilded-age• Lomi: https://lomi.com/• Nubank careers: https://international.nubank.com.br/careers/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Today on Lochhead on Marketing, we want to share some insights from a riveting discussion we had with Eddie Yoon, our category pirate brother, about a monumental move by Apple. We're talking about a colossal $110 billion stock buyback and what it means for the tech giant's innovation trajectory, particularly in the realm of artificial intelligence (AI). Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Apple's Strategic Crossroads: Innovation or Shareholder Pleasing? Apple's decision to buy back stock is a strategic move that has raised eyebrows across the industry. I've always been fascinated by the bold moves that define market leaders, but this move by Apple has us questioning: Is this a sign of maturity and stability, or a red flag signaling a lack of innovative vision? Warren Buffett, a name synonymous with investment acumen, was famously tech-averse until Apple caught his eye. The staggering 95% retention rate of iPhone users and the undeniable addiction to Apple's ecosystem reminded him of his investment thesis on Coca-Cola. But as Eddie and I discussed, there's a nuance to Apple's success under Tim Cook's leadership. Despite the financial growth and profitability, the company has struggled to launch new categories—a hallmark of Apple's DNA. The Apple Watch: A Beacon of Innovation in the Cook Era It's not all a tale of caution, though. The Apple Watch stands out as a testament to Apple's ability to innovate and create new categories even post-Steve Jobs. It's a reminder that Apple still has the chops to redefine markets. But the question lingers: Is this enough to sustain Apple's legendary status? The crux of the discussion centered on the massive potential of AI, as we're just at the dawn of what could be the most significant platform shift since the internet. With Apple's deep pockets, one would expect a torrent of investments in AI, propelling the company to the forefront of this new frontier. Instead, the $110 billion stock buyback seems to suggest a different priority—short-term stock price over long-term category creation. Microsoft's Contrasting Strategy: A Global AI Chess Game Contrast Apple's strategy with Microsoft's aggressive global AI investments, and you get a stark picture of two tech titans taking divergent paths. Microsoft is placing strategic bets on AI across the globe, from the UAE to Malaysia and beyond, positioning itself as a leader in the next wave of technological revolution. To hear more Pirate talk by Christopher Lochhead and Eddie Yoon, download and listen to this episode. If you want to join in the discussion, subscribe to Category Pirates and find more Pirates Perspective buried around the beach. Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand, And Launch A Lightning Strike Strategy The 22 Laws of Category Design: Name & Claim Your Niche, Share Your POV, And Move The World From Where It Is To Somewhere Different We hope you enjoyed this episode of Lochhead on Marketing™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

It's been 5 years since Call to Action® captured our first of what's now over 130 heroes and allies from the industry front lines to have a chin-wag with. To celebrate, we're rereleasing a choice cut of our favourite episodes as part of a ‘Best Of' series.  In February 2022, we stuck a fake shark fin on our back and lurked in the waters off Adelaide to catch the attention of one of the industry's most respected researchers; Prof. Karen Nelson-Field.  Hell-bent on fighting the broken media ecosystem as founder and CEO at Amplified Intelligence, Karen is also an author and alumni of the world-renowned Ehrenberg-Bass Institute. When she's not binge-watching Home & Away (yes, she's still a fan), Karen's research into the measurement of attention has made her a global authority on media effectiveness. Point your ears this way as Karen talks on her 10 years at Ehrenberg-Bass, skateboarding cats, myth-busting Facebook likes, going viral, why attention is an important metric, how to measure it and more. And strap in as Karen finally answers the red-hot question of whether our attention spans really are becoming shorter than a goldfi- Oh, look, some links…  ///// Follow Karen on LinkedIn  And on Twitter  Here's her website And, Karen kindly dedicates this episode to the bullshit-detecting bulldog himself, Bob Hoffman Grab yourself her books: Viral Marketing: The Science of Sharing  The Attention Economy and How Media Works  Timestamps (01:50) - Quick fire questions (03:15) - First jobs and early fascination with advertising  (08:40) - What she learnt about media from cinema  (14:00) - Her time at Ehrenberg-Bass  (15:45) - Myth-busting Facebook likes  (19:15) - A deep dive into the attention economy  (25:30) - Are our attention spans really getting shorter?  (30:00) - Single piece of advice to marketers to better understand attention (34:30) - Listener questions  (38:15) - 4 pertinent posers  Karen's book recommendations are:  Play Bigger by Al Ramadan, Dave Peterson, Christopher Lochhead & Kevin Maney That Will Never Work by Marc Randolph  Feel better about marketing with Episode 81 of Call to Action® with Professor Karen Nelson-Field.  /////

On this episode of Lochhead on Marketing, it's time again to shave that Marketing Dog with Christopher Lochhead. If you're an avid listener of the podcast, you probably think you're experiencing déjà vu. But we think that people still don't get this simple concept, that it merits a replay. It is also a good reminder for others who may be falling into the trap of overcomplicating their marketing strategies. So strap in, and get ready for some timeless advice from yours truly. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Quality Over Quantity: A Bruce Lee Philosophy in Marketing In the world of marketing, there's a tendency to equate being busy with effectiveness. However, Christopher likens this to a young fighter who is all showboating but lacks the strategic focus to win. This fighter often ends up being knocked out by a more experienced opponent who understands that precision and strategy trump frantic activity. This analogy perfectly encapsulates the inverse relationship between activity and results in marketing. The pressure to be omnipresent in the marketing world is immense. Marketers are often told they need to be on every channel, churning out content at an unsustainable pace. But Christopher challenges this notion with a powerful quote from martial arts legend Bruce Lee: "I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times." This philosophy is a stark reminder that quality and impact should always take precedence over quantity. Shaving the Marketing Dog: The Art of Elimination One of the strategies Christopher advocates for is "shaving the dog," a metaphor for the practice of eliminating the unnecessary to focus on what truly matters. By force ranking the critical components of a campaign and rigorously evaluating which elements have the maximum impact, marketers can streamline their efforts for better results. “Shave the dog. Shave that doggy down. Practice getting everything out. Consider getting even more radical.” – Christopher Lochhead Thinking Wrong to Do Right Innovation in marketing often requires us to "think wrong," to consider what is 180 degrees from what everyone else would do. This approach fosters creativity and differentiation, setting the stage for truly legendary marketing campaigns. “I learned everything I know about design from a couple of legendary designers and one of them is John Bielenberg. He's an incredible business and corporate marketing designer. He has a perspective; he calls thinking wrong. The idea is this, when you do anything creative, ask yourself ‘what is 180 degrees from what everybody else would do? What is wrong? What would be the wrong way to go do this?'” – Christopher Lochhead This line of thinking also allows you to pursue options that multiply outcomes, as you can sift through the “wrongs” and find those that were rejected, not because it is inherently wrong, but either be not viable in the past, but now doable in our current technology or network. To know more why Complexity Is the Enemy of Revenue and Why It's Time to Shave the Marketing Dog, download and listen to this episode. Bio Christopher Lochhead Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand, And Launch A Lightning Strike Strategy The 22 Laws of Category Design: Name & Claim Your Niche, Share Your POV, And Move The World From Where It Is To Somewhere Different  **NEW!** The B2B Tech Marketer's Guide To Category Design: How To Engineer Your Market, Find What Makes You Different, And Become A Category Queen

On this episode of Lochhead on Marketing, we enjoy the first of many visits from Al Ramadan in 2024, as we talk about moving from being a Category Contender to a Category King. We'll dig into what is a category contender in what it takes to win the 18-to-36-month epic category battle that every tech startup faces. So if you're an entrepreneur or marketing leader who wants to go beyond competing to actually create and dominate your own market, you're in the right place. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Al Ramadan on Tech Industry Category Development and Dominance Christopher and Al discuss the concept of being category contenders, reflecting on past research and their book on category kings. They emphasize the dominance of one company, earning around 76% of the economics in every tech category, despite skepticism. They outline the three phases of category development: define, develop, and dominate, taking approximately 15 years. They note outliers like open AI and Google's swift battles, contrasting with Salesforce's longstanding dominance. They highlight the importance of category design, likening it to a fast-paced battle where one company wins all, stressing its critical role in the tech industry's landscape. Market strategy in a competitive industry Al and Christopher discuss marketing strategies in a competitive industry, emphasizing the importance of a winner's mindset and setting the agenda. They share a scenario where a leader in a crowded field differentiates by framing the problem uniquely, focusing on end-user needs rather than feature sets like competitors. Both highlight the futility of incremental strategies and the significance of capturing mindshare by empathizing with customer problems. They term this the "Battle Royale" for mindshare, where winning means addressing the core problem effectively, rendering feature comparisons irrelevant. Christopher also stresses the pivotal role of understanding customer problems in securing market dominance. Category design and understanding customer needs Al and Christopher discuss category design and understanding customer needs. They highlight the importance of framing the problem uniquely to differentiate in a crowded market. Christopher shares a scenario where a leader in a competitive field focuses on customer needs while competitors emphasize feature sets. They critique the common focus on technology rather than customer-centric solutions, illustrating with examples from Gartner's history and Google Plus. They emphasize that categories are about customers' problems and opportunities, not just technology, stressing the significance of defining the problem scope to win in category battles. To hear more from this Al Ramadan and Christopher Lochhead dialogue, download and listen to this episode. Bio Al Ramadan is a co-founding partner of Play Bigger Advisors and coauthor of the book, Play Bigger. He also co-founded Quokka Sports, which revolutionized the way people experience sport online. Al then joined Macromedia and Adobe, where he spent almost ten years changing the way people think about great digital experiences. At Adobe, Al led teams that created the Rich Internet Applications category and helped develop the discipline of experience design. In the early ‘90s he applied data science to Australia's Americas Cup — an innovation in sports performance analytics. His work in sailing led directly to the idea for Quokka. He lives in Santa Cruz, California. Links Connect with Al Ramadan! Play Bigger | LinkedIn | Category Contenders | The Science Behind Category Design Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche

Why you should find your favourite competitor.Listen to Mads Fosselius - CEO & Co-founder of Dixa - in B2B SaaS CEOs!We discussed why you should find your favourite competitor, Community-led growth, the first three things Mads would do re. the sales process if he would start a new startup, why you should leverage your network when doing outreach, and much more.-Timeline:1:30 - Who is Mads Fosselius?3:25 - Dixa's elevator pitch.6:00 - The story of Dixa.9:40 - External question from from Pontus Bäckman at SEO AI: "Building a large and strong team is often a challenge, what is your best tip for finding and attracting good talent to a growing SaaS start-up?"12:10 - A topic of Mads' choice: Find your favourite competitor.17:30 - The core of a great GTM-strategy.24:40 - The first 3 things Mads would do re. the sales process if he would start a new startup.29:00 - The best way to do outreach to Mads.31:20 - His favorite book: Play Bigger by Al Ramadan, Dave Peterson, Christopher Lochhead and Kevin Maney.32:20 - Mads' favourite life motto.33:50 - The top things he would tell his younger self.-Do you want to book more meetings and increase your sales?Automate your outreach with LinkedIn, email, phone, and automated personalized video by using Vaam.Try Vaam for free on vaam.io.Follow Josef Fallesen on LinkedIn: https://www.linkedin.com/in/joseffallesen/Follow Vaam on LinkedIn: https://www.linkedin.com/company/vaam-ioFollow Vaam on Youtube: https://www.youtube.com/@vaam.io-Mads' company Dixa helps you create effortless service experiences for teams and customers that unlock loyalty at scale.Read more about Dixa on: https://www.dixa.com/Follow Mads Fosselius on LinkedIn: https://www.linkedin.com/in/madsfosselius/-The music: Learning - Averro, AROM, Tore Phttps://open.spotify.com/track/5GOQtwi7xTnEoNqHrBOWem?si=4365c043e90e4444 Hosted on Acast. See acast.com/privacy for more information.

On this episode of Christopher Lochhead: Follow Your Different, we are joined by one of my favorite people in the creator world, Lenny Rachitsky. A few episodes back, we posted the conversation we had on Lenny's Podcast were I also extended an invite to him for a dialogue at Follow Your Different. And now, here we are. Lenny Rachitsky specializes in deeply researched product growth and career advice, particularly for those in the startup/tech world. Lenny's newsletter on Substack is also the number one paid business Substack. Try as we might with Category Pirates, we've been unable to catch him, and I think that's great. There are some powerful learnings here for marketers, and creators, and really anybody who wants to design a legendary career, I think you're going to absolutely love this very special conversation with Lenny. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Lenny Rachitsky on Product Management and Growth Strategies The conversation begins with Christopher praising Lenny's approach to product management and growth, hailing him as the "category King." They then discuss the value of staying broad versus niche in product management, with Lenny expressing admiration for specific experts like Emily Kramer in marketing. Christopher commends Lenny for his unique, non-egotistical approach in a field filled with "hustle porn stars." Lenny attributes his success to providing genuine value rather than chasing followers. Christopher perceives a cohesive through line in Lenny's work, suggesting a continuous quest to answer key questions for founders and product builders. Lenny elaborates on his goal of addressing a broad range of questions in product management and growth, emphasizing a core focus with intersecting adjacencies like career and leadership. Creating Valuable Content through Practical Application of Ideas Lenny continues to discuss his approach on content creation, emphasizing the importance of maintaining diverse interests to keep himself engaged. Christopher Lochhead praises Lenny for incorporating varied topics into his work, appealing to a broader audience beyond the core niche of product management. From there, they explore the concept of obvious and non-obvious content, with Lenny acknowledging the practical nature of his content. Christopher notes the challenge of balancing obviousness with depth, expressing his preference for content that goes beyond the blatantly evident. Despite categorizing Lenny's content as somewhat obvious, Christopher commends him for avoiding the realm of "stupid obvious," recognizing the valuable and practical applications within Lenny's work. Lenny Rachitsky on Creating Quality Content Following up on this, Christopher questions Lenny Rachitsky on creating smart, obvious, and practical content without it being overly simplistic. Lenny attributes his success to maintaining a high bar for quality, ensuring content is not overly obvious or uninteresting. He emphasizes spending extensive time on each post, sometimes up to 100 hours, and credits his ability to dedicate full time to content creation as a significant advantage. Lenny describes a flywheel effect where initial success allows more time for improvement, creating a cycle of growth. He suggests that anyone can follow this model if they find the time and opportunities to invest in their content. To hear more from Lenny and his ideas and thoughts on business content creation, download and listen to this episode. Bio Lenny Rachitsky (author of #1 business newsletter on Substack with 500k+ subscribers) interviews world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product. Links Connect with Lenny Rachitsky! Lenny's Website | Lenny's Podcast | Twitter/X | LinkedIn

Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Christopher Lochhead, the host of the Legends and Losers podcast. They discuss the distinct roles and personalities within corporate leadership, particularly focusing on the dynamic between CEOs and COOs. Cameron highlights the results of a personality profiling exercise conducted within the COO Alliance, revealing stark differences between the entrepreneurial, visionary nature of CEOs and the more operational, linear approach of COOs. He emphasizes the unique abilities of COOs to reverse-engineer the dreams of CEOs, underscoring their role in bringing structure and execution to the visionary ideas of their counterparts.The discussion further explores the identity of COOs, emphasizing their role as facilitators rather than aspirants to the CEO position. Cameron and Christopher agree that a successful COO is one who genuinely aims to amplify the CEO's vision, rather than using the position as a stepping stone to the top role. This concept is expanded upon through real-world examples, including a nod to Sheryl Sandberg's role at Facebook, suggesting that the best COOs are those who understand and stay true to their specialized role, much like a player in a well-coordinated team.They also reflect on the various types of executive roles and the challenges in filling these positions, particularly in the tech industry. Cameron introduces his COO Alliance as a solution to the lack of networking and learning opportunities for second-in-command executives. They share their personal experiences and observations, as well as the importance of complementary skill sets within leadership teams.Enjoy!In This Episode You'll Learn:How CEOs tend to be entrepreneurial and visionary, while COOs are more operational and linear.The concept that COOs are professionals in their own right, with a unique skill set, rather than merely waiting to become CEOs.How successful leadership teams balance contrasting skills and personalities.The importance of understanding one's role and staying true to it for effective teamwork.The difficulties companies face in filling key executive roles, especially in the tech industry.The often misunderstood and undertrained nature of the COO role.And much more...Resources:Connect with Cameron: Website | LinkedInGet Cameron's latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”Get Cameron's online course – Invest In Your Leaders

Today's episode of the Second in Command podcast is a recast of a conversation between Cameron and Christopher Lochhead, the host of the Legends and Losers podcast. They discuss the distinct roles and personalities within corporate leadership, particularly... The post Ep. 349 – What Makes A Great COO appeared first on COO Alliance.

This week on Christopher Lochhead: Follow Your Different, we're presenting to you Christopher's appearance on Lenny's Podcast, hosted by Lenny Rachitsky. Lenny Rachitsky runs the #1 Business Substack newsletter, Lenny's Newsletter. It is legendary especially for people in tech marketing, product marketing, and startups. It's so legendary that even Christopher pays for it. And now, he's in it. This is one of the more in-depth discussions Christopher has had with a very smart person about category design in a while. So settle in for a good listen and great lesson about category design. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. This episode originally aired on Lochhead on Marketing episode 187. If you want to hear more insights on marketing and category design from Christopher, feel free to check it out at Lochhead on Marketing and anywhere you listen to podcasts. On taking the Good with the Bad Lenny starts off the conversation by showing appreciation to Christopher's extensive work, and jokingly adds that it was challenging to prepare for their conversation due to his numerous podcasts, books, and other content. That said, Lenny noticed Christopher's website displayed negative reviews prominently. When asked about it, Christopher explained his approach with humor, calling his team Category Pirates and embracing criticism. He believed it was essential for innovators not to fear criticism, citing examples of famous artists and musicians who faced initial negativity. Christopher displayed the negative feedbacks to show the reality of creative work and to remind people not to take themselves too seriously. Lenny admired Christopher's ability to handle criticism and expressed the desire to adopt a similar mindset. Lenny Rachitsky on how Lenny's Newsletter came to be Christopher Lochhead expressed admiration for Lenny's branding choices, appreciating the simplicity of just being called “Lenny.” He found it endearing and highlighted that Lenny's authenticity stood out in a world where many influencers create an aura of superiority. Lenny shared that the name “Lenny's Newsletter” was a default suggestion from Substack, and he never intended it to be a long-term commitment. Similarly, he struggled to find a different name for his podcast, wanting to avoid a self-centered approach. But despite having his name in the branding, Christopher noted the content wasn't self-centered; instead, it reflected Lenny's genuine approach, unlike influencers who focus on creating envy. They both appreciated the authenticity in Lenny's approach. Lenny Rachitsky and Christopher Lochhead talk Category Creation Lenny asked Christopher about category creation, a concept Christopher has championed over competition in existing markets. Christopher explained how most people aim to compete by offering a better product or service in an existing category. However, legendary innovators don't follow this path. They create entirely new categories, defining unique problems and solutions. Christopher emphasized that a single company in a category usually captures two-thirds of the market value, making category creation a lucrative strategy. He cited Gojo Industries, creators of Purell, as an example. They didn't just invent hand sanitizer; they redefined the problem of hand cleanliness, leading to a new market category. Christopher stressed the importance of focusing on problem-solving rather than just product features, making one's brand irreplaceable in customers' minds. He contrasted this approach with typical marketing, where companies invite comparison, emphasizing the power of radical differentiation and being a category creator. To hear more about Christopher's conversation with Lenny Rachitsky on Category Creation, download and listen to this episode. If you want to learn more about Lenny Rachitsky...

In this season finale of CXO Conversations, host Michael Mitchel takes a moment to reflect on the remarkable year of 2023, revisiting the wealth of knowledge and diverse experiences shared by prominent executives, like Eric Lougher, David Cox, Craig Cummings, Janine Davidson, and many more.   Michael's Key Highlights: Stephen Brown's journey to becoming a President at 32, emphasizing confidence, seizing opportunities, and continual learning. Rand Lewis's insights on the hallmarks of great leadership and his experience as a successful investor. Raphael Crawford Mark's transition from Founder to CEO at Bonusly, mirroring Michael's own transition in the nonprofit sector.   As we bid farewell to this season, Michael teases the exciting lineup for the upcoming year, featuring notable guests like the Honorable Patrick Murphy, Grant Stanis, Christopher Lochhead, and Laura Ortman. Their forthcoming stories promise to bring fresh and inspiring perspectives to the podcast.   Special thanks to the talented CXO Conversations team for their invaluable contributions throughout the season.   Tune in and gear up for another year of engaging, insightful conversations that bridge the gap between ambition and achievement in the corporate world.    Happy holidays, and here's to a new year filled with more inspiring CXO Conversations!   Thank you to ACG Denver for being a sponsor of CXO Conversations Podcast. Association for Corporate Growth in its role as the hub of the middle market business community for quality networking, education and events. Connections are made, deals are formed and thought leadership is exchanged.   Enjoy the show? Leave us a review on iTunes - thanks!  Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

First and foremost, we at Christopher Lochhead: Follow Your Different would like to wish everyone from the bottom of our hearts, happy holidays. We hope that you have an opportunity to be with the people you love this time of year, and enjoy some happiness and peace. That said, there seems to be a lot going on lately. Be it about antisemitism, diversity, equality, and inclusion, and sort of the core values that the United States will be governed by and will latch on to. So I wanted to take this time and have a talk between you and I. You may not like what I will have to say, and that is all right. The important thing is that we have a good dialogue between us, and open ourselves to thinking Different does not always mean they hate you and your type of thinking. As we head to 2024, that is my wish for the holiday season. That we have a breakthrough in real, authentic, civilized, thoughtful dialogue. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Christopher Lochhead on LGBTQ+ rights over the years Christopher shared a heartwarming story about a LinkedIn acquaintance, a marketing executive, who recently had a baby with her wife. They had a positive exchange about babies, and Christopher expressed genuine happiness for the couple. “Around here, we think babies are fucking fantastic, especially when they're born to good people who are committed to raising those children and loving knows children. What could be better than a great couple are a great group of folks who have a baby, love that baby, and do everything in their power to provide that child with a great life and enjoy that child. It's wonderful.” – Christopher Lochhead Christopher then reflected on growing up around queer individuals, recalling the challenges they faced over the years. He emphasized the progress in societal acceptance of the queer community, highlighting the positive change that allows people to openly share personal milestones without fear of judgment. That said, Christopher expressed joy for the LinkedIn acquaintance, appreciating that she can legally be herself and share her family news without hesitation, considering it a legendary step forward, especially in the United States. Christopher Lochhead on mortgage discrimination Christopher then talks about a CNN headline that revealed the systemic racism about the Navy Federal Credit Union's discriminatory mortgage approval practices. The report states that while over 75% of white applicants were approved for conventional home purchase mortgages, less than 50% of black applicants were approved under the same circumstances. Christopher condemns this as not just systemic racism but outright evil. He criticizes financial institutions like Wells Fargo for repeatedly facing charges related to racial discrimination without executives facing jail time. He emphasizes the urgent need to acknowledge and fight systemic racism for true equality and justice, citing the 14th Amendment of the US Constitution. “This is racism right in front of us. And anybody who's just anybody who cares about equality, and justice, and the pursuit of happiness for all must acknowledge that there is systemic racism against certain groups. There's no doubt about that. And we need to fight it. We really need to fight it.” – Christopher Lochhead On Systemic Racism and DEI in society Christopher expresses concern about the rise of hatred, particularly in the context of recent events, notably the conflict in the Middle East. He highlights the misunderstandings surrounding the October 7th events, emphasizing the severity of the situation and the explicit threat against Israel and the Jewish population. Christopher is dismayed by the confusion and the lack of recognition for Israel's right to defend itself. He shares a personal experience of a friend falling victim to violence and un...

First and foremost, we at Lochhead on Marketing would like to wish everyone from the bottom of our hearts, happy holidays. Christopher Lochhead hopes that you have an opportunity to be with the people you love this time of year, and enjoy some happiness and peace. That said, there seems to be a lot going on lately. Be it about antisemitism, diversity, equality, and inclusion, and sort of the core values that the United States will be governed by and will latch on to. So I wanted to take this time and have a talk between you and I. You may not like what I will have to say, and that is all right. The important thing is that we have a good dialogue between us, and open ourselves to thinking Different does not always mean they hate you and your type of thinking. As we head to 2024, that is my wish for the holiday season. That we have a breakthrough in real, authentic, civilized, thoughtful dialogue. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. Christopher Lochhead on LGBTQ+ rights over the years Christopher shared a heartwarming story about a LinkedIn acquaintance, a marketing executive, who recently had a baby with her wife. They had a positive exchange about babies, and Christopher expressed genuine happiness for the couple. “Around here, we think babies are fucking fantastic, especially when they're born to good people who are committed to raising those children and loving knows children. What could be better than a great couple are a great group of folks who have a baby, love that baby, and do everything in their power to provide that child with a great life and enjoy that child. It's wonderful.” – Christopher Lochhead Christopher then reflected on growing up around queer individuals, recalling the challenges they faced over the years. He emphasized the progress in societal acceptance of the queer community, highlighting the positive change that allows people to openly share personal milestones without fear of judgment. That said, Christopher expressed joy for the LinkedIn acquaintance, appreciating that she can legally be herself and share her family news without hesitation, considering it a legendary step forward, especially in the United States. Christopher Lochhead on mortgage discrimination Christopher then talks about a CNN headline that revealed the systemic racism about the Navy Federal Credit Union's discriminatory mortgage approval practices. The report states that while over 75% of white applicants were approved for conventional home purchase mortgages, less than 50% of black applicants were approved under the same circumstances. Christopher condemns this as not just systemic racism but outright evil. He criticizes financial institutions like Wells Fargo for repeatedly facing charges related to racial discrimination without executives facing jail time. He emphasizes the urgent need to acknowledge and fight systemic racism for true equality and justice, citing the 14th Amendment of the US Constitution. “This is racism right in front of us. And anybody who's just anybody who cares about equality, and justice, and the pursuit of happiness for all must acknowledge that there is systemic racism against certain groups. There's no doubt about that. And we need to fight it. We really need to fight it.” – Christopher Lochhead On Systemic Racism and DEI in society Christopher expresses concern about the rise of hatred, particularly in the context of recent events, notably the conflict in the Middle East. He highlights the misunderstandings surrounding the October 7th events, emphasizing the severity of the situation and the explicit threat against Israel and the Jewish population. Christopher is dismayed by the confusion and the lack of recognition for Israel's right to defend itself. He shares a personal experience of a friend falling victim to violence and underscores the complexity of the situation,

️ Get Ready to Ignite Your Business Strategy! ️Hey, friends and fellow category designers! Are you ready to craft a business and brand that doesn't just play the game but changes it entirely? This week on the podcast, we have an electric episode you won't want to miss! I, Phil, am beyond thrilled to share the virtual stage with the legendary Christopher Lochhead, the godfather of Category Design, on a brain-tingling deep dive into the art and science of creating a category-leading business and brand. ★ Support this podcast ★ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe

Podcasting has grown significantly over the last decade, from a few hundred thousand to now over 2 million registered podcasts. And while nearly everyone has heard of podcasting, few people have their own podcast and even fewer people use it to grow their business. Today's guest, Joe Lemon, is the founder of Shaping Culture, a media agency focused on generating revenue. On this episode of The Clarity Advisors Show, Joe talks with host Ken Trupke about how he helps micro business leaders have more conversations, build referral partners, and generate high-quality leads. He also shares how you can leverage other people's podcasts to grow your business. Timestamps(01:10): Shaping Culture's typical customers and services.(01:58): What makes Shaping Culture unique?(02:53): Going from medical sales to media.(03:39): Podcasting as a marketing medium.(06:06): How to leverage a business.(08:28): Getting on other people's podcasts.(09:34): Other pieces of the puzzle.(10:48): Creating your own platform.(12:39): Definition of a micro business.(13:32): Dos and don'ts for being a podcast guest.(15:45): Fitting it all together.(17:08): Developing a consistent strategy.(18:38): Long form vs. short form.(20:40): Recommended reading and listening.(21:40): A special offer from Joe Lemon.Episode quotes“A lot of times the marketing tools out there are mass marketing tools, but for me to have a great year is 20 clients. We don't need a ton of people. We just need the right people.""Podcasts allow you to sit down with someone, be human, and just have a regular conversation with them.”“If I had to start from ground zero, I would start on other people's shows first. With other people's shows, there's already an audience baked in there ready to go.”"I think the beauty of podcasting is that they can listen to it on their time.”“(Most customers) do all their homework online first. They want to see what you have going on online. They want to read the blog post, they want to listen to the podcast.”Recommended reading and listeningShaping Culture podcastThe Sales Accelerator: How to expand your sales capability to compete successfully in any market by Yamini ViraniPlay Bigger How Pirates, Dreamers, and Innovators Create and Dominate Markets (audiobook) by Dave Peterson, Christopher Lochhead, Kevin Maney Contact Joe Lemon Joe Lemon on LinkedIn

On this episode of Christopher Lochhead: Follow Your Different, we have the great pleasure of talking to the “CEO whisperer” Jerry Colonna, once again. Jerry Colonna is back, and he has a new book to share with everyone. It's called Reunion – Leadership and the longing to Belong. If you think radical, intimate conversations about careers are a powerful and important thing, you're gonna love everything about this conversation with Jerry. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Jerry Colonna on Fame and being the same person all the time The conversation starts off with Christopher Lochhead and Jerry Colonna discussing the impact of their voices in podcasting, highlighting how listeners feel connected. They emphasize being authentic online and offline, sharing personal anecdotes. Christopher mentions meeting famous people and how Bill Walton handles fame graciously. On the flip side, Jerry reflects on the unnerving aspect of being known by strangers due to his work. They both emphasize the challenge of balancing public perception and personal identity, especially in the digital age. But at the same time, they appreciate the connection with their audience but acknowledge the unique dynamics of being recognized. Jerry Colonna on having Empathy and Compassion in Leadership Jerry discusses the importance of empathy and compassion, highlighting that being fully present and authentic allows for genuine connections. He attributes the current low levels of empathy to various forces and suggests that those in power may benefit from maintaining the status quo. Jerry Colonna, known as a prominent CEO coach, defends the relevance of discussing human aspects in business conversations. He believes that better humans make better leaders and expresses a responsibility for leaders to contribute to making the world a better place. Though he is also concerned about the divisive state of society and urges business leaders to engage in dialogue to address the issues tearing communities apart. Jerry Colanna on Suffering and how to cope & make a difference Christopher and Jerry then explore the challenges of coping with widespread suffering and violence. Jerrry draws insights from Buddhist teachings, emphasizing the need for empathy and compassion. He discusses the choices people face in response to suffering and highlights the Buddhist perspective on addressing and transcending it. Jerry also introduces the concept of the tragic gap, urging individuals to stand between the present reality and a better future. Christopher shares his view of embracing change as the only sensible choice, rejecting defeatism. The conversation concludes with a quote from Captain Paul Watson, emphasizing the importance of focusing on the present to shape a better future. To hear more from Jerry Colonna and his thoughts on his new book and leadership in general, download and listen to this episode. You can also check out his previous episode here at FYD episode 067. Bio Jerry Colonna is an executive coach who uses the skills he learned as a venture capitalist to help entrepreneurs. He draws on his wide variety of experiences to help clients design a more conscious life and make needed changes to their career to improve their performance and satisfaction. Previously he was a partner with JPMorgan Partners (JPMP), the private equity arm of JP Morgan Chase. He joined JPMP from Flatiron Partners, which he launched 1996 with partner, Fred Wilson. Flatiron became one of the most successful, early-stage investment programs in the New York City area. Links Connect with Jerry Colonna! About Jerry | Reunion / Get the eBook! | Reboot Leadership | Twitter/X | LinkedIn Wired: This man makes Founders cry We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™!

Explore the visionary thinking of Christopher Lochhead and host Jess Larsen and how it can reshape industries. Discover the power of language in redefining product categories, creating new markets, and transforming businesses. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this Marketing Over Coffee: Christopher talks about the 22 Laws of Category Design and more! Direct Link to File Warning: Explicit language Previous interview on Category Design (includes that time Lochhead destroyed our marketing department) Mike Damphousse on Category Design A tip of the hat to the 22 Laws of Branding Category Pirates – […] The post Catching up with Christopher Lochhead appeared first on Marketing Over Coffee Marketing Podcast.

Are you curious about the secrets to successful female entrepreneurs? In this podcast episode, Cameron Herold, renowned business coach and entrepreneur, engages in a captivating conversation with Christopher Lochhead.  Together, they explore essential topics that will transform how you think about business, leadership, and the impact of women in the workforce. Here's a glimpse of […] The post Ep. 325 – Free PR, Beige Companies and More – Follow Your Different appeared first on COO Alliance.

Are you curious about the secrets to successful female entrepreneurs? In this podcast episode, Cameron Herold, renowned business coach and entrepreneur, engages in a captivating conversation with Christopher Lochhead.  Together, they explore essential topics that will transform how you think about business, leadership, and the impact of women in the workforce. Here's a glimpse of […] The post Ep. 325 – Free PR, Beige Companies and More – Follow Your Different appeared first on COO Alliance.

This week, we're presenting to you Christopher Lochhead's appearance on Lenny's Podcast, hosted by Lenny Rachitsky. Lenny Rachitsky runs the #1 Business Substack newsletter, Lenny's Newsletter. It is legendary especially for people in tech marketing, product marketing, and startups. It's so legendary that even Christopher pays for it. And now, he's in it. This is one of the more in-depth discussions Christopher has had with a very smart person about category design in a while. So settle in for a good listen and great lesson about category design. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. On taking the Good with the Bad Lenny starts off the conversation by showing appreciation to Christopher's extensive work, and jokingly adds that it was challenging to prepare for their conversation due to his numerous podcasts, books, and other content. That said, Lenny noticed Christopher's website displayed negative reviews prominently. When asked about it, Christopher explained his approach with humor, calling his team Category Pirates and embracing criticism. He believed it was essential for innovators not to fear criticism, citing examples of famous artists and musicians who faced initial negativity. Christopher displayed negative feedback to show the reality of creative work and to remind people not to take themselves too seriously. Lenny admired Christopher's ability to handle criticism and expressed the desire to adopt a similar mindset. Lenny Rachitsky on how Lenny's Newsletter came to be Christopher Lochhead expressed admiration for Lenny's branding choices, appreciating the simplicity of just being called "Lenny." He found it endearing and highlighted that Lenny's authenticity stood out in a world where many influencers create an aura of superiority. Lenny shared that the name "Lenny's Newsletter" was a default suggestion from Substack, and he never intended it to be a long-term commitment. Similarly, he struggled to find a different name for his podcast, wanting to avoid a self-centered approach. But despite having his name in the branding, Christopher noted the content wasn't self-centered; instead, it reflected Lenny's genuine approach, unlike influencers who focus on creating envy. They both appreciated the authenticity in Lenny's approach. Lenny Rachitsky and Christopher Lochhead talk Category Creation Lenny asked Christopher about category creation, a concept Christopher has championed over competition in existing markets. Christopher explained how most people aim to compete by offering a better product or service in an existing category. However, legendary innovators don't follow this path. They create entirely new categories, defining unique problems and solutions. Christopher emphasized that a single company in a category usually captures two-thirds of the market value, making category creation a lucrative strategy. He cited Gojo Industries, creators of Purell, as an example. They didn't just invent hand sanitizer; they redefined the problem of hand cleanliness, leading to a new market category. Christopher stressed the importance of focusing on problem-solving rather than just product features, making one's brand irreplaceable in customers' minds. He contrasted this approach with typical marketing, where companies invite comparison, emphasizing the power of radical differentiation and being a category creator. To hear more about Christopher's conversation with Lenny Rachitsky on Category Creation, download and listen to this episode. If you want to learn more about Lenny Rachitsky, check out his Newsletter and Podcast at LennyRachitsky.com. Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche

April Dunford is a speaker, mentor, podcaster, best-selling author, and beloved returning guest to the show. Last year, she joined me on the pod to discuss product positioning and differentiated value. Today, April offers invaluable insights from her latest book, Sales Pitch: How to Craft a Story to Stand Out and Win. We go deep on the art of effective pitching and selling, and April shares the specific framework she's used to successfully pitch products at companies like Google, IBM, Postman, and Epic Games. Together we discuss:• Tactical advice on pitch creation and testing• Real-life examples of companies transforming their narratives into successful sales strategies• How to combat customer inaction• How to become your prospect's guide in their buying journey• The importance of differentiated value• Marketing's role in the process• Why you should avoid FOMO as a sales strategy• Tips for handling objections—Brought to you by Composer—the AI-powered trading platform | Eppo—Run reliable, impactful experiments | LinkedIn Ads—Reach professionals and drive results for your business—Find the full transcript at: ⁠https://www.lennyspodcast.com/a-step-by-step-guide-to-crafting-a-sales-pitch-that-wins-april-dunford-author-of-obviously-awesom/⁠—Where to find April Dunford:• Website: https://www.aprildunford.com/• LinkedIn: https://www.linkedin.com/in/aprildunford/• Newsletter: https://aprildunford.substack.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) April's background(03:46) Fixing poor positioning with storytelling at Help Scout(12:22) Pitch components: setup and differentiated value(14:13) Wrapping up the sales pitch(15:56) Handling objections effectively(19:13) Understanding buyer's mindset and market perception(25:46) Avoiding FOMO as a sales strategy(29:28) Lenny's stressful experience buying community forum software for Airbnb(31:04) Empowering champions within client businesses(34:36) Who this framework is useful for(36:38) Advice on working cross-functionally(38:59) Differentiated value defined with examples(44:16) Selling with calm confidence(46:19) Qualifying leads(48:31) April's thoughts on category creation(53:05) Geoffrey Moore's “bowling pin strategy”(55:21) Conclusion of the setup phase: sharing the perfect world(57:11) The follow-through: differentiated value with proof and objection refutation(1:00:21) Why sales pitches fail(1:01:30) Best practices for pitch testing(1:05:32) General timeline for positioning and pitch creation(1:06:50) Marketing's role in the process(1:08:38) The impact of developing a killer sales pitch(1:10:39) Andy Raskin's positioning framework(1:15:50) Lightning round—Referenced:•April Dunford on product positioning, segmentation, and optimizing your sales process: https://www.lennyspodcast.com/april-dunford-on-product-positioning-segmentation-and-optimizing-your-sales-process/• A Quickstart Guide to Positioning: https://www.lennysnewsletter.com/p/positioning• Obviously Awesome: How to Nail Product Positioning So Customers Get It, Buy It, Love It: https://www.amazon.com/Obviously-Awesome-Product-Positioning-Customers/dp/1999023005• Sales Pitch: How to Craft a Story to Stand Out and Win: https://www.amazon.com/Sales-Pitch-Craft-Story-Stand-ebook/dp/B0CHY6BNDN• Help Scout: https://www.helpscout.com/• Mastering Jobs Theory with Bob Moesta: https://www.positioning.show/mastering-jobs-theory-with-bob-moesta/• The ultimate guide to JTBD | Bob Moesta (co-creator of the framework): https://www.lennyspodcast.com/the-ultimate-guide-to-jtbd-bob-moesta-co-creator-of-the-framework/• Salesforce: https://www.salesforce.com/• Salesforce Completes Acquisition of Sales-Enablement Company LevelJump: https://www.salesforce.com/news/stories/leveljump-and-salesforce/• How to become a category pirate | Christopher Lochhead (author of Play Bigger, Niche Down, Category Pirates, more): https://www.lennyspodcast.com/how-to-become-a-category-pirate-christopher-lochhead-author-of-play-bigger-niche-down-category/• Siebel: https://docs.oracle.com/en/applications/siebel/index.html• Qualtrics: https://www.qualtrics.com/• Bowling Pin in Product Development: https://www.linkedin.com/pulse/bowling-pin-product-development-ashok-das/• Inside the Tornado: Strategies for Developing, Leveraging, and Surviving Hypergrowth Markets: https://www.amazon.com/Inside-Tornado-Strategies-Developing-Hypergrowth/dp/B000AAN4VM• The power of strategic narrative | Andy Raskin: https://www.lennyspodcast.com/the-power-of-strategic-narrative-andy-raskin/• La Product Conf: https://www.laproductconf.com/• Thiga: https://www.thiga.co/• The JOLT Effect: How High Performers Overcome Customer Indecision: https://www.amazon.com/JOLT-Effect-Performers-Overcome-Indecision/dp/0593538102• The Challenger Sale: Taking Control of the Customer Conversation: https://www.amazon.com/Challenger-Sale-Control-Customer-Conversation/dp/1591844355• The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results: https://www.amazon.com/Challenger-Customer-Selling-Influencer-Multiply/dp/1591848156• Positioning: The Battle for Your Mind: https://www.amazon.com/Positioning-Battle-Your-Mind-Anniversary/dp/0071359168• Parasite on Amazon Prime: https://www.amazon.com/Parasite-English-Subtitled-Kang-Song/dp/B07YM14FRG• Snowpiercer on Netflix: https://www.netflix.com/title/70270364• Lamy AL-star fountain pen: https://www.amazon.com/Lamy-Al-Star-Fountain-Graphite-L26F/dp/B000R309UQ• Muji gel pens: https://www.amazon.com/Muji-Point-Black-0-38mm-Japan/dp/B01N8QNC59—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

On this episode, let's talk about Israel, and the war that has come to this “Startup Nation”. Off the top, let me say the pain and suffering of what's happening is unbelievable, unbearable. My heart goes out to Israel, all Israelis, and all Jews around the world. I also want to say I have spoken with many Arabs since this happened. There's a very big difference between an Arab or a Palestinian and Hamas. They are not the same thing. My Arab friends wanted to stress that to me. My heart goes out to all the innocent Arabs in Gaza and in the region who are suffering and also experiencing extraordinary pain and loss. Israel is a “Startup Nation” If you've been in tech for a while, you've probably worked with Israelis. For the better part of my professional life, I've worked with entrepreneurs, engineers and executives from the country. The Israeli's I know are smart, tough, driven, no-nonsense result producers. If you want to get big tech shit done, work with Israelis. It has one of the highest concentrations of startups in the world. Its tech sector is a major contributor to the country's economy. Tech is 18% of Israel's GDP, and 14% of all salaried employees work in Tech. That's roughly 500,000 people. On top of which, 50% of Israel's total exports come from Technology developed by these people. The framework Israelis created to co-locate Israel/US tech startups, established an innovation model that is envied the world over. Israel has over 6,000 Tech Companies The impact of this war borne out by the Israeli people. Reports indicate that the start if this war was "the darkest day in Jewish history since the end of the Holocaust.” And, it will also be felt by virtually every major tech company in the world. There are over 6,000 tech companies operating in Israel, including some of the largest names, with Apple, Microsoft, Google, and Intel to name a few. These companies have a variety of strategic operations in Israel, including research and development centers, sales offices, and customer support centers. Israel is home to over 15,000 startups, and they employ over 100,000 people. In 2021, Israeli tech companies raised a record $25.6 billion in venture capital funding. Today, they are scrambling to secure and support their people.   15,000 Israeli Tech Startups Now, this evil war is extracting an unbearable human cost. More death, suffering and disruption is sure to follow. And this war will be felt by many of us in the tech industry. My heart aches for Israel. My heart aches for all of the innocent souls in the Middle East. We're praying for peace, and the day we can all get back to building legendary companies. To hear more of Christopher Lochhead's thoughts on the recent events that unfolded in Israel, download and listen to this episode. If you wish to join the conversation and get more information on the matter, check out Christopher's post on LinkedIn: Christopher Lochhead Different: Weekly Newsletter We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes

On this episode, let's talk about Israel, and the war that has come to this “Startup Nation”. Off the top, let me say the pain and suffering of what's happening is unbelievable, unbearable. My heart goes out to Israel, all Israelis, and all Jews around the world. I also want to say I have spoken with many Arabs since this happened. There's a very big difference between an Arab or a Palestinian and Hamas. They are not the same thing. My Arab friends wanted to stress that to me. My heart goes out to all the innocent Arabs in Gaza and in the region who are suffering and also experiencing extraordinary pain and loss. Israel is a “Startup Nation” If you've been in tech for a while, you've probably worked with Israelis. For the better part of my professional life, I've worked with entrepreneurs, engineers and executives from the country. The Israeli's I know are smart, tough, driven, no-nonsense result producers. If you want to get big tech shit done, work with Israelis. It has one of the highest concentrations of startups in the world. Its tech sector is a major contributor to the country's economy. Tech is 18% of Israel's GDP, and 14% of all salaried employees work in Tech. That's roughly 500,000 people. On top of which, 50% of Israel's total exports come from Technology developed by these people. The framework Israelis created to co-locate Israel/US tech startups, established an innovation model that is envied the world over. Israel has over 6,000 Tech Companies The impact of this war borne out by the Israeli people. Reports indicate that the start if this war was "the darkest day in Jewish history since the end of the Holocaust.” And, it will also be felt by virtually every major tech company in the world. There are over 6,000 tech companies operating in Israel, including some of the largest names, with Apple, Microsoft, Google, and Intel to name a few. These companies have a variety of strategic operations in Israel, including research and development centers, sales offices, and customer support centers. Israel is home to over 15,000 startups, and they employ over 100,000 people. In 2021, Israeli tech companies raised a record $25.6 billion in venture capital funding. Today, they are scrambling to secure and support their people.   15,000 Israeli Tech Startups Now, this evil war is extracting an unbearable human cost. More death, suffering and disruption is sure to follow. And this war will be felt by many of us in the tech industry. My heart aches for Israel. My heart aches for all of the innocent souls in the Middle East. We're praying for peace, and the day we can all get back to building legendary companies. To hear more of Christopher Lochhead's thoughts on the recent events that unfolded in Israel, download and listen to this episode. If you wish to join the conversation and get more information on the matter, check out Christopher's post on LinkedIn: Christopher Lochhead Different: Weekly Newsletter We hope you enjoyed this episode of Lochhead on Marketing™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

If you have been following Silicon Valley and tech news, you might be wondering what the future of tech startups in general are and what trends venture capitalists are following nowadays. Our guest, Paul Martino, might be able to answer those questions for you. Paul Martino is the founder of eight companies including Tribe; one of the world's first social networks, and aggregate knowledge a big data advertising company. Paul holds over a dozen patents on core social networking concepts, content targeting and recommendation systems. This is a fun, fascinating and deeply insightful conversation with one of our favorite thinkers in the tech startup world. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Paul Martino on Venture Capital, Fundraising, and Market Sentiment The conversation begins with Paul Martino and Christopher Lochhead talking about the challenging environment for venture capitalists. Paul Martino acknowledges the tough 18 months, highlighting a temporary upswing but anticipating further challenges. Christopher shares mixed signals from CEOs, noting a tough market despite some positive indicators. Paul observes a significant change in fundraising capital availability in Q2, attributing it to increased confidence with NASDAQ's rise. As Christopher mentions entrepreneurs preferring angel investors over traditional VCs due to difficulties and lowered valuations, Paul disapproves of VC complacency during tough times and assures entrepreneurs that committed VCs like him are open for business, emphasizing their entrepreneurial mindset. He also understands the logic behind entrepreneurs relying on existing investors during market uncertainty. Paul Martino on the impact of market downturn on early- and late-stage companies They then continue to discuss the challenges faced by late-stage companies dealing with overvalued situations. Paul emphasizes the distinction between a down round and a recap, suggesting that a down round, while not ideal, is manageable. He also stresses the importance of CEOs accepting a realistic valuation to issue new options and retain employees, criticizing those who let ego hinder practical decisions. Christopher raises concerns about companies with significantly reduced growth rates, questioning their true value. Paul gives a hypothetical example of a $10 billion company dropping to $3 billion, highlighting the need for companies to adapt and not shy away from necessary adjustments to move forward. Paul Martino on San Francisco's decline and potential for recovery The conversation shifts to the topic of the decline of vibrant cities like San Francisco and Portland. Paul observes the eerie emptiness in once-bustling areas, expressing concern for the loss of the lively environment. Lochhead shares similar sentiments, reminiscing about the exciting times they experienced during previous boom periods. They discuss the root causes of these issues, focusing on policy changes like Prop 47 and Prop 57 in California that decriminalized theft under $1,000, leading to increased crime rates. Paul believes it will take a new generation of pragmatic leaders to address institutional problems and revive cities, estimating a 20-year timeframe for San Francisco's recovery. The conversation highlights their shared disappointment in witnessing the decline of the cities they once knew. To hear more from Paul Martino and the future of tech startups, download and listen to this episode. Bio Paul Martino is a Managing General Partner at Bullpen Capital. Paul is the founder of eight companies including Ahpah Software (a computer security firm acquired by InterTrust; Tribe (one of the world's first social networks), and Aggregate Knowledge (a big data advertising attribution company acquired in 2014 by Neustar). Paul's early online gaming innovations in multi-play...

Christopher Lochhead is a dyslexic paperboy from Montreal, Canada, who failed out of school at 18, started a company, and went on to become a legendary 3-time Chief Marketing Officer in Silicon Valley. After selling his last company for $4.5 billion, Christopher “retired” to his home in Santa Cruz to pursue passions like surfing, martial arts, and spending time with his wife and their pet chickens. He continues to share his expertise in marketing and category creation through his “Lochhead on Marketing” podcast, and his chart-topping “Follow Your Different” podcast brings insightful guests and authentic dialogue to his audience. Christopher is an unapologetic promoter of start-ups, legendary marketing, category design, and life design. For the complete show notes and access to all episodes, visit ChangingLivesPodcast.com

For some lucky souls, the universe lays out a space for them, a place where they can fit into society. There are, however, others who do not conform to the traditional spaces and roles. They are square pegs in a round hole world. How can these individuals defy the conventional narrative and resist the constraints of societal norms? In this episode of the Knucklehead podcast, Stephen talks with Christopher Lochhead. A dyslexic paperboy from Montreal who got thrown out of school at 18, Christopher talks about how he created his own place in this world. With few other options, he became an entrepreneur, then three-time Silicon Valley public company CMO (Mercury Interactive, Scient, Vantive), and an investor/advisor to over 50 venture-backed startups.Also best known as a "godfather" of Category Design, Christopher shares how he developed his content distribution strategy, why today is the greatest time in the history of human beings to be a creator and an entrepreneur, and how success is about failing in the right direction.Christopher is a 14-time #1 bestselling Amazon author, #1 charting Apple business podcaster, top 5 business newsletter creator, and former 3X public tech company CMO. He co-authored the first two books on the management discipline Category Design, Play Bigger, and Niche Down. He also co-creates mini-books on Category Design, Category Pirates, and the Category Pirates Series of Amazon books. Recently, he co-authored #1 bestsellers "The 22 Laws of Category Design" and "Snow Leopard: How Legendary Writers Create A Category Of One". Enjoy! In This Episode01:30 - Christopher's strategy for delivering content.05:10 - How Christopher developed his content distribution strategy.11:17 - Knowledge workers versus creator capitalists.15:22 - Christopher's newest category.20:02 - One of the biggest fallacies in marketing.22:14 - How Christopher's screw-ups led him to where he is today.28:55 - What The 22 Laws of Category Design is all about.33:22 - Christopher's final piece of advice.  Favorite Quotes00:00 - "I'm in giant intergalactic failure in every dimension. I don't even have a GED. I got thrown out of school at 18. I found out at 21 that I have five different learning differences — dyslexia, dyscalculia, ADHD, and a couple of others. And so at 18 years old, with very few choices because nobody would hire me to do anything, I started a company." - Christopher Lochhead06:07 - "We're living in a new native digital world. Nobody really knows how to pioneer this world. And so we think that what's there to do is to go and play." - Christopher Lochhead12:23 - "As the availability of all of humanity's knowledge becomes accessible and closer and closer to free over time, people who get paid to apply existing knowledge are gonna become less and less." - Christopher Lochhead23:06 - "There are people for whom there is a place in this world. And there are some of us for whom there is no place, and we do not fit. And so rather than find a place, I have to make my place." - Christopher Lochhead24:07 - "For me, entrepreneurship was not a way up in the world as much as it was a way out of a life of struggle and poverty." - Christopher Lochhead26:09 - "If you experiment and create and push and pull and fail, lose a ton of money and get laughed at and be incredibly shamed and embarrassed by things and et cetera, that's innovation. Success is about failing in the right direction." - Christopher Lochhead31:38 - "If you view yourself as a person/company that is trying to catalyze a movement and bring people together and drive a conversation, magic happens." - Christopher Lochhead33:25 - "This is the greatest time of technological innovation in the history of human beings. And it is the greatest time in the history of human beings to be a creator and an entrepreneur." - Christopher Lochhead33:53 - "The future needs the entrepreneurs, the creators, the innovators, the pirates, and dreamers to do exponential things to create different futures. And there's never been a greater time to create different futures and category design your own new markets than right now." - Christopher LochheadConnect with Christopher LochheadWebsiteConnect with Knucklehead Media GroupWebsiteFacebookTwitterKnucklehead Media Group is your "push button" for podcasts. We help companies and organizations tell their story using podcasts and best practices for content distribution. Home to some of the top podcasts across multiple categories, captivating coursework on gaining traction with your show, and consulting to those companies BOLD enough to get some wins. We believe your mistakes set the foundation for your success, those stories help customers beat a pathway to your doorstep, and the myths from bringing business online shouldn't hold you back from getting yours. Click here for more episodes of the Knucklehead Podcast

Today I interviewed Christopher Lochhead and Eddie Yoon. Two master marketers who developed a fascinating new process called “Category Design”.  If you've ever tried to build a brand, promote a product, or grow a following, this is a must-watch episode. As you'll hear in my opening comments, these two guys have single-handedly changed how I think about online marketing. If you listen to one podcast episode this year, it should be this one. Visit Eddie and Chris's site: https://www.categorypirates.com/ Books Mentioned Play Bigger: https://amzn.to/3tcowFg The 22 Laws of Category Design: https://amzn.to/3PQwPj5 Snow Leopard: https://amzn.to/3Rxtgzs   == What to do Next == Subscribe to the Weekly Alchemy Newsletter - https://jasonstapleton.com/em/ Join the LEVERAGE Coaching Group - https://go.jasonstapleton.com/leverage-offer Get a FREE Copy of my book “The Nomadic Wealth Formula” - https://bit.ly/3JadOnj // FOLLOW ME // Twitter - https://twitter.com/Jason_Stapleton Youtube - https://www.youtube.com/jasonstapletonofficial Instagram - https://www.instagram.com/StapletonConsulting/ Website - https://jasonstapleton.com/

Today Dee and Anand dive into all the latest topics of the week including the Fed's latest decision, Instacart's and Klaviyo's IPO, the billionaire who is keeping Tiktok on phones in the USA, Google adding A I to Gmail, Maps, and Youtube, home prices expected to rise and of course Winners, Losers, and Content. Timeline of What Was Discussed: This is not health advice. (0:00)  The real reason why the Fed might raise rates again. (7:48)  IPOs are BACK! (15:42)  Elon Musk is UNBELIEVABLE! (31:50)  Why nobody wins in Big Tech by TikTok winning. (34:54)  Google is going to be the BIGGEST winner in A.I. (38:40)  Home prices are expected to rise in 2024. (45:02)  Winners, Losers, and Content. (49:35)  Related Links/Products Mentioned  Fed declines to hike, but points to rates staying higher for longer  Instacart's $10 Billion IPO: Winners, Losers and Other Key Players  The most interesting takeaways from the Klaviyo IPO filling  The first human patient will soon receive a Neuralink device  The Billionaire Keeping TikTok on Phones in the U.S.  Google brings its AI chatbot Bard into its inner circle, opening door to Gmail, Maps, YouTube  Home prices are expected to rise in 2024  Rick Ross shouts out Shedeur Sanders for pregame watch floss  Russell Brand accused of rape, sexual assault and emotional abuse  Lenny's Podcast: How to become a category pirate | Christopher Lochhead (author of Play Bigger, Niche Down, Category Pirates, more)  Connect with Group Chat! Watch The Pod #1 Newsletter In The World For The Gram Tweet With Us Exclusive Facebook Content We're @groupchatpod on Snapchat  

On this episode of Lochhead on Marketing, we are presenting some Pirates Perspective from our newsletter, Category Pirates about consumer spending trends. Eddie Yoon, Christopher Lochhead and Katrina Kirsch of Category Pirates discuss the latest consumer spending reports and what they mean for the retail category and retail category queens. They also dive into a category opportunity for McDonalds and how it could impact the future of food delivery. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. The Changing Retail Landscape Eddie Yoon examines the evolving economic landscape and its impact on U.S. consumers. Employing a Category Science lens, Eddie highlights significant disparities in economic indicators. Disposable personal income in July saw a mere 0.15% uptick, the year's lowest, while personal consumption expenditures (PCE) surged by 0.82%, marking a 2023 high. This income-spending disconnect raises concerns. Eddie notes the imminent return of student loan payments, averaging $503 per month, which may strain disposable income. Loan delinquencies, nearing 2020 levels, signal financial challenges. Notably, a fourfold increase in young adults aged 25 to 34 living with parents since the 1960s reflects economic constraints driving lifestyle changes. Prompted by Christopher, Eddie also identifies two contrasting trends: robust growth in experiences and personal transformations versus declining interest in traditional goods. While international travel and categories like medical aesthetics flourish, traditional retailers like Target, Kroger, and Home Depot report declining revenues. Eddie predicts a future marked by consolidation and M&A, with only a select few brands and private labels surviving. Navigating the Shifting Consumer-Driven Economy Christopher Lochhead and Eddie Yoon then tackle the intriguing dual signals in the economy, driven by increasing digital influence on consumer behavior. On one hand, positive indicators suggest the American consumer remains a key economic driver, with retail sales growing by 0.6% in August and a forecasted real GDP growth of 3.5% for the third quarter. However, Eddie Yoon emphasizes the underlying shifts: Consumers are driving economic growth through increased credit spending, but it raises questions about sustainability. Many are making significant changes in their financial habits, including declining college enrollments, reduced home purchases, and a lower birth rate, all contributing to a redefined economic landscape. The trend toward single-person households, now at 29%, signifies a fundamental shift in the traditional nuclear household model. While the macroeconomic picture may still appear positive, these changes point to a significant remaking of the American economy, shaped by evolving consumer preferences influenced by digital transformations. McDonald's Dilemma Christopher and Eddie then discuss McDonald's recent announcement to phase out fountain drinks inside their stores by 2032, which highlights a significant shift in consumer behavior. Currently, 40% of their revenue is generated through app purchases, delivery, and drive-thru, indicating a decline in physical store visits. This trend reflects the changing preferences of Native Digitals, who prefer digital-first experiences and the conveniences they bring. As consumers become more discerning and value experiences over material possessions, businesses need to adapt to these mega trends. Eddie Yoon points out that while some trends are favorable, like digital and app-focused sales, the shift in product mix poses challenges. McDonald's heavily relies on the profitability of fountain drinks, which drive a substantial portion of their margins. However, the convenience of home beverages and changing consumer preferences may lead to a decline in the sale of large-size drinks at McDonald's,

How and why a small business should design a category and own their niche with Christopher Lochhead. If the idea of standing out, for all the right reasons, in your crowded marketplace appeals (and why wouldn't it?!), then it's time you became a category pirate! Arrrrrrrrr, it's episode 651 of The (14 year-old, award-winning) Small Business Big Marketing podcast. A little more about Category Design expert author Christopher Lochhead ... If you're a regular listener of this podcast, you'll have heard me bang on about the power of owning a niche an inch wide and a mile deep. Well, you no longer need to take my word for it, as we're about to hear from a world-leading expert on this exact topic or as he likes to call it …. Category Design. Christopher Lochhead is a dyslexic paperboy turned three-time Silicon Valley public company CMO and investor / advisor to 50+ startups; however he's best known as the Godfather of Category Design, having written numerous best sellers including Niche Down, Play Bigger and The 22 Laws of Category Design; he publishes a newsletter on the topic, plus he has a podcast called Follow Your Different. Get ready for a captivating conversation on how to think differently and why seeing the world through a category design lens can change the course of your business and your life. And just a reminder that all Silver Members of my Small Business owners Membership can watch the full video of this interview over at Pateron.com/MarketingPodcast. There's a free, no-obligation 7-day trial, then it's 47 tax-deductible dollars per month. Righto, here's Christopher explaining what category design is and how it differs from niching.   Businesses that make this podcast possible eBusiness Institute - Watch eBusiness Institute's free 90-minute Masterclass on how and why to buy, renovate & sell content websites. StudioHawk - No generalists, just a damn good SEO agency (award-winning actually!).   Patreon - Join Timbo's Business Owner Membership and take control of your marketing.   Book Tim Reid - Keynote or conference emceeing.   As always, thanks for your support. May your marketing be the best marketing. Timbo ReidSee omnystudio.com/listener for privacy information.