Level Up Leadership

In this episode of the #LevelUp Leadership podcast, Craig Boundy, Experian's Global Chief Operating Officer, discusses important topics such as navigating career development challenges such as "imposter syndrome" and shares valuable insights on transitioning into a global role. His experiences and perspectives shed light on the importance of embracing diversity and adapting to changing environments. 

In this episode of the #LevelUp Leadership podcast, Craig Boundy, Experian's Global Chief Operating Officer, discusses important topics such as navigating career development challenges such as "imposter syndrome" and shares valuable insights on transitioning into a global role. His experiences and perspectives shed light on the importance of embracing diversity and adapting to changing environments. 

In this episode, Mariana Pinheiro, CEO at Experian Spanish Latin America, shares her insights on leadership amid a pandemic. Mariana discusses her journey of becoming a leader and offers tips for those looking to develop their own leadership style. She also highlights the importance of having a willingness to learn and adapting one's leadership style to build relationships across diverse cultures. Additionally, Mariana shares her personal mentorship journey, ambitious goals for the future, and what excites her most about her career. 

We spoke to Wil Lewis, Experian's Global Chief Diversity, Equity, Inclusion and Talent Acquisition Officer, about mentorship, authenticity at work, cultural differences, and building an inclusive work environment. Wil discusses Experian's commitment to diversity, inclusion and equity as a key to innovation and driving business. For the full catalog of episodes, check out http://ex.pn/levelup.

We spoke to Laura Mundy, SVP of Corporate Compliance at Experian. Laura is also the executive sponsor of Experian’s wellness employee resource group (ERG), ASPIRE.

We spoke to Eric Haller, Executive Vice President & General Manager of Identity, Fraud & DataLabs at Experian. Experian DataLabs is the research and development organization within Experian. Eric pitched the idea of DataLabs to Experian’s executive team and received funding for 8 people to begin the first lab in 2011. Since then, Eric led the development and expansion of Experian DataLabs in San Diego, London, Sao Paulo and Singapore. Full transcript: http://ex.pn/levelup

We spoke to Julie Doleman, Managing Director of Global Expansion at Experian Consumer Services. Julie has been with Experian for 18 years and has worked to establish and build businesses in Brazil, Colombia, Peru, India, Uganda and more. Full transcript: http://ex.pn/levelup

We spoke to Buky Famosa, Senior Vice President of Human Resources and executive co-sponsor of the Karibu Employee Resource Group (ERG) at Experian. Full transcript: http://ex.pn/levelup

We spoke to Abraham Gin and Jim Lee, speakers and consultants at GiANT Worldwide, a global media and content development company specializing in leader transformation.

We spoke to Dr. Maia Young, Associate Professor of Organization and Management and Associate Dean of Undergraduate Programs at UCI. Maia earned her PhD from Stanford Graduate School of Business; her research examines the psychology of individual decision making in the workplace and how decisions can be affected by emotions, culture, religion and more. Full transcript and key takeaways: http://ex.pn/levelup

We spoke to Michele Bodda, General Manager of Experian Mortgage and Verification Solutions in Experian, North America. Michele has held various roles in general management, strategy, sales leadership, marketing, product management, and new business development. She is also the executive co-sponsor of Experian North America’s Pride Network Employee Resource Group (ERG). Full transcript: http://ex.pn/levelup

We spoke to Claire Lew, CEO of Know Your Team. Know Your Team is a software tool that helps more than 15,000 people in 25 countries become better leaders and work with their teams better. Claire's writing has been published on Harvard Business Review, CNBC, Business Insider, Inc, Fortune and more. Full transcript: http://ex.pn/levelup 

We spoke to Jimmy Cheung, SVP of Technology and Engineering at Experian Consumer Services, North America. Jimmy is also the executive co-sponsor for Experian’s Asian American employee resource group (ERG) and passionate advocate for Experian’s mental health ERG, ASPIRE. Jimmy has worked at Ticketmaster and Live Nation prior to Experian. Full transcript: http://ex.pn/levelup

We spoke to Amy Priest, Wellbeing Manager for Experian United Kingdom & Ireland. Amy also chairs the Experian Pride Network UK&I and is a founding member of the everyMIND mental health network. As a gay, gender-fluid individual with mental health challenges, Amy is not only driven by her own experiences but is fueled by the passion of others who want to create a more caring world of work.   Full transcript: http://ex.pn/levelup

We spoke with Nora Cook, Experian HR Director and Business Partner, as well as Executive Co-Sponsor of ASPIRE, Experian's mental health and wellness employee resource group. In this episode, we discuss ways to cope with remote work, isolation, productivity and more during the COVID-19 outbreak. Full transcript: http://ex.pn/levelup

We spoke with Beth Wheat, Vice President of Global IT Transformation & Engagement at Experian. She is responsible for leading transformational productivity programs in support of Experian’s global technology organization, EITS including the EmPower project portfolio and the Smart Automation Center of Excellence which deploys intelligent automation technologies to the organization.  Full transcript: http://ex.pn/levelup

In celebration of International Women's Day (March 8), we are excited to share this special episode of Level Up featuring various leaders from different backgrounds and their thoughts surrounding diversity & inclusion as it pertains to women in the workplace. Full transcript: http://ex.pn/levelup Kendra Scott interview: http://ex.pn/kendrascott Ann Miura-Ko interview: http://ex.pn/annmiurako

We spoke with Andy Meikle, founder of Elkiem, an organization focused on teaching leaders ways to create high performance cultures. For over 20 years, he has researched and interviewed thousands of high achievers around the world, including top athletes, academics, scientists, and leaders at Google, Tesla, NASA, United Nations, Harvard Business School, Juilliard and more. Full transcript: http://ex.pn/levelup

We spoke with Karen Whitney, Vice President and Head of Talent for Experian, North America. Karen has oversight for all North American talent initiatives across the employee lifecycle including performance management, employee development, leadership and high potential development, succession management, change management, organizational development and culture and engagement. Full transcript: http://ex.pn/levelup

We spoke with Nadia Ridout-Jamieson, Chief Communications Officer at Experian. Nadia is responsible for investor relations, internal and external relations, corporate communications and management of the Experian brand. She studied chemistry at the University of Wales, College of Cardiff, and holds a PhD in surface science from Cambridge University. Full transcript: http://ex.pn/levelup

We spoke with Michael Bruemmer, VP of Experian Data Breach Resolution and Consumer Protection. With more than 25 years in the industry, Michael has handled some of the nation’s largest breaches over his tenure with Experian. He is a respected speaker and presents to many trade and business media outlets including Dark Reading, IT Business, CIO, Info Security, Security Week, Health IT Security, Wall Street Journal, American Banker and others. Full transcript: http://ex.pn/levelup

We spoke with Merideth Wilson, SVP, General Manager, Revenue Cycle Solutions at Experian Health. In this role, Merideth serves as the executive responsible for the Claims, Contract Manager, Patient Estimate and Medical Necessity solution suites and operations. Merideth is also North America’s Women in Experian lead ambassador for FY20. Full transcript/key takeaways: http://ex.pn/levelup

We spoke with David Proctor, President of Experian Partner Solutions. Under David’s leadership, the credit bureau received material investment to fuel product innovation, market expansion and technology initiatives that will create long term value for Experian. David has spent his entire career managing large product portfolios and driving new product innovations. Prior to joining Experian, he spent 7 years in the telecommunications industry with both regional and national carriers in product development and marketing roles.   Full transcript/key takeaways: http://ex.pn/levelup

We spoke with Caroline Donahue, a non-executive director on Experian’s board of directors, and former Chief Marketing and Sales Officer at Intuit. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Alex Lintner, Group President of Experian’s Consumer Information Services. In this role Alex is responsible for overseeing Experian’s US consumer credit bureau and the Group’s Consumer Assistance Centre (MCE). Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Eleanor Orebi Gann, Director of Corporate Affairs for Experian UK&I, EMEA. Eleanor has worked in communications for nearly 20 years. She began her career in PR agencies where she focused on luxury travel and food and drink, before she moved to top tech PR agency Hotwire as the Director of its Consumer Technology and Media & Marketing practices. She moved to Visa Europe in 2011 and led tech and innovation communications at Visa for several years. In 2017, she moved from Visa to Experian. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Robert Boxberger, President of Decision Analytics. As president, Robert is responsible for software solutions, analytics and the Global Consulting Practice. Since joining Experian, he has led several initiatives that have helped shape the global Decision Analytics business. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Dacy Yee, Chief Customer Officer of Experian Consumer Services, Direct to Consumer. In this role, Dacy drives the vision and execution of Experian’s customer focused strategies in order to deliver optimal experiences, communications and offers to customers, and engage them with Experian’s products and services, building brand advocacy.  Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Gerry Tschopp, Chief Communications Officer for Experian North America. In this role, Gerry manages corporate communications, including public affairs, public relations, internal communications and social media for North America. His team is responsible for handling thought leadership, media relations, product announcements, social media efforts and crisis and reputation management. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Reshma Peck, SVP Marketing at Experian. Reshma leads a diverse team in multiple disciplines of marketing to identify market segments and develop value propositions, market insights and thought leadership; generate awareness and demand; build client affinity and power the sales teams focused on driving revenue. She champions key employee initiatives that reflect the dynamic culture across Experian. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Justin, Chief HR Officer for Experian North America. Justin is responsible for leading the talent agenda and HR function for the region. He has driven a focus on “offense & defense” into the region’s talent practices, building improved insight into external and competitor talent, whilst focusing on Experian’s must-keep talent. Regretted attrition has reduced from 17% to 11% since the end of 2015. High performer attrition has reduced to less than 6%. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Andrew Black, Managing Director of Australia and New Zealand for Experian Asia Pacific. In this role, Andrew leverages a blend of established capabilities and exciting new initiatives across Credit Services, Decision Analytics, Data Quality and Targeting. He believes in driving success through a commitment to growing the team, excellence in execution and fostering a high performance environment. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Genevieve Juillard, Managing Director, Credit Services Global Expansion. In this role she oversees product advancement into new markets and development of access to strategic new data assets, including leadership of the Data Exchange innovation team. She is also the business leader for Project Athena, a global program meant to strengthen and accelerate innovation capabilities at Experian. Full transcript and key takeaways: http://ex.pn/levelup

As part of Asian Pacific American Heritage Month, we spoke with Hiq Lee, President of Business Information Services at Experian. Hiq is responsible for the business unit’s vision and strategy, delivering on growth objectives and overall financial management. During this session, we talked about Hiq’s career navigation as an Asian American woman and how that affects her management style, emotional intelligence, risk assessment and so much more today. Full transcript and key takeaways: http://ex.pn/levelup

We spoke with Adam Fingersh, Senior Vice President and Head of Strategic Transformations at Experian. Adam joined Experian in 2005 and has served in a variety of executive leadership roles. He is currently the senior executive responsible for several critical enterprise level strategic transformations in North America.   Full transcript and key takeaways: http://ex.pn/levelup