Lockton as a Verb

Mental health has been a much larger and more powerful challenge since COVID. Unsurprisingly, employees and employers have struggled over two years to find best fit solutions that meet an individual's needs while facilitating corporate objectives. On this episode, Kembre Roberts, a Vice President and the Health Risk Solutions Leader for Lockton Dunning Benefits, walks us through the struggle of addressing mental health in the workplace and explores areas of need. Listening to this review informs you on the state of mental health in the workplace and options to address it.

Humanity has a long history of painful catastrophes—tornados, floods, earthquakes, and more. It seems like these catastrophes are becoming even more frequent. In these situations, Lockton rises to the challenge of meeting the needs of our clients. On this episode, Sheri Wilson, Lockton's national property claims director, talks about her 25 years of experience handling these difficult events. Listening to this primer will detail how Lockton provides catastrophic support, what that entails, and what it all looks like from the ground.

Insurance can be intimidating. There are a variety of solutions with at least an equal number of contextual considerations from our constantly changing world. The best place to start is with a document that makes this situation more understandable. On this episode, Mark Moitoso, Executive Vice President and Risk Practice Leader explains the Lockton Market Update, its significance, and a few of its important narratives.

“Time off” seems simple—ensure employees can rest when sick or take a vacation. Yet, the reality is that this field is deep with nuance, innovation and a dynamic context of legal and employee considerations. On this episode, Robert McGee, Vice President of Lockton's Integrated Absence Solutions practice, details the interesting work that drives their excellence in this field. Listening will help to explain what this field looks like now and how Lockton is leading it.

Once an afterthought, the policies around mergers and acquisitions are now a very popular tool for risk management. With good cause, this coverage makes a company far more prepared to grow and connect with another company. On this episode, Matt Heinz, an Executive Vice President, Partner, and Co-Leader of the Transaction Liability Practice, helps us understand the world of “M&A,” why it has become popular, and how we are leading in that space.

Financial institutions are more than banks. There is a whole ecosystem of institutions that encompass everything from asset management to FinTech. The risks of this field are equally diverse, creating unique interactions with the world of brokerage and insurance. On this episode, Tom Orrico, a 30-year industry veteran, and Managing Director of Financial Institutions for Lockton, helps us explore the diversity of this field and how it connects back to insurance. Listening will give you a strong understanding of the depth and complexity of financial institutions.

COVID and the associated vaccine mandates continue to provide employers with unique challenges and concerns. Interestingly, COVID-related claims and lawsuit outcomes associated with employment have not (to date) lined up with employers' worst fears. On this episode, Marie-France Gelot, Senior Vice President, Insurance and Claims Counsel, talks about activity in the field of employment practices liability insurance as it pertains to vaccine mandates and draws historical reference to other challenging periods for employers. Listening will give you an update on the status of vaccine mandates and an insightful perspective.

How employees take pause from their work impacts a company's recruitment and informs its retainment. There seems to be universal agreement on this idea of time off mattering for employees, but nowhere near agreement on what companies are doing about it. On this episode, Stacie Engelmann, an accomplished HR Consultant and expert in Absence Management, walks us through nation-wide trends on the subject from Lockton's innovative research. Listening will give you a strong understanding as to how companies are grappling with this important topic. To learn more about the Lockton HR Trends Report, email hrtrends@lockton.com.

Being storytellers at Lockton provides us with special insight into the world. A view that facilitates the identification of patterns in our field. Today, Team LAAV looks back at the year's episodes from that vantage point and provides you the ideas that kept appearing episode after episode. Listening to these meta-insights could help you to hit the ground running early next year or at least facilitate a bit of introspection as we end 2021.

International companies come in all shapes and sizes. We believe a company's size should not dictate its commercial success in the U.S. This episode explores our belief through the work of our Global Business team, formerly reverse flow insurance. On this episode, Bo Govea, Lockton's Global Business team leader explains who we are, how we help and what our impact means. Listening to this primer will help you gain insight into the interesting, small business efforts of international business in the U.S.

Incorporation of the internet with business fosters advancements in the physical world as much as the digital one, everything from drone machines to sprinklers that turn on or off based on weather. There is, however, a unique risk that this innovation now incurs—hacking that results in physical damage and business interruption. Learn about this new, international risk and Lockton's global response. On this episode, Greg DiPrato, a Senior Vice President in the Global Property Practice, walks us through Lockton's Silent Cyber Property Solution, what makes it unique, and why it was created.

The federal COVID-19 vaccine mandate is working through the regulatory process and seems to update frequently. The mandate poses many questions on flexibility for employers, partnership with specialized vendors, and even what the data tells us about employee behavior. On this episode, Dr. Shealynn Buck, Lockton's Chief Medical Officer and a member of Lockton's Coronavirus Advisory Practice, addresses the broader, contextual questions of this situation that we see from the field. Listening to this primer will help in the process of understanding the day-to-day or perhaps minute-to-minute of a federal vaccine mandate.

While environmental risk is older than people think, the volume and severity of environmental risks are now sadly on the rise. If you are a business, a lack of activity on this subject is a long-term plan to fail. On this episode, we speak about the Associates dedicated to environmental risks with Kate Dietrich. Kate is a Vice President, Account Manager, and a leader in Lockton's Environmental practice.

The world is more connected and interwoven than ever. Unfortunately, the same can be said of crime and the unique vulnerabilities of running an international business. Learn about our crisis management team, how they address these growing needs, and what our support looks like in real life. In this episode, we talk with Jack Matthews, who looks after the Special Contingency, Marine Piracy, and Crisis Response for Lockton UK.

How we interact with finance is diversifying with the growth of cryptocurrency. This change is happening in real time throughout the international economy. Come learn about how we broker in this space, who our clients are, and what we've learned from them. On this episode, Sarah Downey the Lockton Financial Services Claims and Blockchain Advisory Leader, discusses this cutting-edge topic and how the insurance world interacts with it.

Private equity requires a great diversity of skill to succeed. For most, those skills do not include cyber risk management. This creates potential for devastating exposure during acquisition, administration, and even sale of portfolio assets. Cyber continues to create challenging circumstances and unique problems. On this episode, Tim Smit, Lockton's Privacy & Cyber Risk Consulting Leader, discusses what that looks like, how private equity and cyber are interacting, and what it means for risk.

“People” is a word used increasingly in business strategy, and for good reason. Understanding how individuals interact and create culture are key concepts to enduring success. At Lockton, we believe in these concepts so much that they are a part of our three founding pillars: clients, communities, and people. On this episode, join Kelly Conway, Lockton's Chief People Officer, as she walks us through what our people strategy looks like today and what valuable lessons any company can apply to their Associates.

A company's reputation is more easily impacted than ever before. A single tweet can drive a stock price or plummet public support. Understanding these mercurial reputational risks is key to thriving in our nonstop world. Our guest is Matt Humphries, the head of crisis management for Lockton UK. Matt has decades' worth of experience in the product recall market and is doing cutting-edge work in the world of reputational risk.

Modern life is made possible by things like bridges, buildings, and water treatment plants. The creation of these sorts of structures marries art with science but in the process creates a series of special challenges. In this episode, Karen Erger, Senior Vice President, Director of Practice Risk Management for Lockton, discusses the architecture and engineering space, sharing common industry mistakes, while highlighting actions that can increase the likelihood of positive outcomes in any industry.

The pandemic, and several other issues, have been weighing heavily on all of us, making mental health and emotional well-being even more of a focus area than before for employers. On this episode, Kembre Roberts, VP – Well-being Practice Leader for Lockton Dunning Benefits, discusses the history of mental health, how it shifted during the last year, and what companies can do to help employees navigate the world and build resilience. 

Whether it is a ransomware attack on a critical pipeline, or the uncertain liability implications of the “SPAC” boom, human beings at diverse organizations are facing the same questions: how do we quantify the risks that we face and how should we deploy our precious resources to mitigate that risk and/or transfer it to insurance companies? In the world of cyber security and executive risk, where losses are infrequent but potentially devastating, we talk with Colin White, Analytics Director for Lockton Financial Services, about strategies and tools Lockton has developed to empower those human beings to make confident decisions based on ever-imperfect, ever-improving information.  

COVID-19 accelerated the desire to do things digitally, from a distance. For example, the growth of ordering groceries online. This shift to digital has massively impacted healthcare starting with telemedicine and going from there. On this episode, Dr. Tom Diaz, Chief Clinical Technology Officer and Medical Director for Lockton Dunning Benefits, walks us through the shift, its facilitation of healthcare innovation, and how it makes everyone better in the process.

Retirement can be a difficult thing to think about. There is so much detail and charting out the rest of your life seems quieting. This is also true for individuals charged with oversight of a company’s retirement fund, particularly if it is a Defined Benefit plan. If the phrase, “Defined Benefit,” has already left you confused, then Lockton’s Director of Defined Benefit Advisory, Dan Lennington, will fill in the blanks. At the end of our chat you’ll know defined benefit, defined contribution, and the dynamic opportunities for Defined Benefit plans.

Since Lockton’s inception, surety has been at its core. Jack Lockton founded his company as a construction and surety brokerage more than 50 years ago. Today, Lockton is one of the largest surety brokers in the world. Patrick Pribyl, Lockton’s National Surety Practice Leader, walks us through the group's history, its founding principles of service and data, and how Lockton still applies those today.

The internet is endless information, connectivity, and ultimately, risk. Our conversation today is about not letting that risk deter us from innovating in the most compelling ways. The secret? Thinking critically and building understanding. Lockton’s Cyber and Technology Practice Lead, Anthony Dagostino, will share how to do just that.

Access to vaccines is increasing quickly thanks to the hard work of many across the globe. As we vaccinate through groups like first responders, employers should begin to consider their role in this process. What is the right strategy for their on-site workforce and how will it impact their work site? Paula Day, Lockton’s Director of HR Compliance Consulting, walks us through these complex and important issues.

Whether it's your family's favorite dessert, the historical significance of sharing a meal, or even its impact on the idioms we use; there is something special about food and beverage. Yet, we do not frequently think of the ecosystem that makes these things possible. Today’s guest, Matt Klein, Lockton’s Food and Beverage Practice Leader, walks us through that ecosystem, explaining the power of its people and the unique challenges they face. 

In this episode, Amit Mantrow, Lockton’s Chief Data and Analytics Officer describes the key to success in the modern workplace—applied data. He shares how companies use information to drive wisdom at all levels and why it's so important for innovation.

History is full of moments when people innovated their way out of the unknown. In the face of the unthinkable during 2020, we adapted our lives and livelihood, but like any other massive change this response introduced different risks than before. Mark Moitoso, EVP-Risk Practices, walks us through some of the larger innovations during this time, the correlated changes to risk, and what he believes will stay around long term.

For many, investing in themselves emotionally seemed nice, but not necessary. COVID changed that with seismic increases to our daily mental health burdens. Now both people and companies are reaching for creative ways they can foster personal growth, resilience, and a strong mindset. At Lockton, Stacie Engelmann is one of the leaders looking for new ways to support those initiatives for our people. She shares what it takes to support people becoming their best selves.

One of the scariest things to confront is the unknown and 2020 seems to have a double share of it. Fortunately, the unknown is something Lockton is trying to understand and even prepare solutions to meet. Logan Payne leads a team focused on identifying and responding to emerging risks around the world. He shares the wide swath of subjects they tackle and how a proactive and collaborative approach is helping Lockton make the world a little less scary.

Since the invention of language, stories have been an effective tool for connection. In fact, we tell stories all the time with friends and family. What we do less frequently is tell stories in the workplace. Daniel Curran, Lockton operations executive, walks us through what stories can do for business. It’s a discussion that touches on deals landed, meetings facilitated, and even different age groups brought together.

Small and moderate sized businesses face unique challenges. Their size does not frequently afford them leverage in negotiations. This is true in retirement, a field of great importance, but also driven by large business. The 2019 SECURE Act with its new retirement plan fiduciary structure called Pooled Employer Plans (PEP), looks to close the retirement leverage gap. In this episode, Lockton Retirement Services expert, Sam Henson, shares the benefits, limitations, and risks that can help determine if PEPs are a fit for organizations big and small.

Culture matters, but not always in the ways we expect. Assuming, or worse, ignoring culture’s role as you interact with a global audience is a recipe for trouble. On this episode, Nicholas Dobelbower and Melissa Ruchhoeft explore key differences in the cultural views of benefits across many countries. They will dive into everything from wellness to retirement. The conversation underscores a valuable idea that international needs must be understood, respected, and implemented.

With 193 member countries in the United Nations (roughly 7.6 billion people), attempting to serve all of them seems impossible for any organization. But in the past few decades, our world has become more connected than ever before. In this episode, Michael Lombardi, leader of Lockton Global Solutions, shares what that means in business and insurance across several countries. He details the moment Lockton became a global company and how our unique approach to global service ensures authenticity not matter where our people go.

Capital markets are the most important part of our economy that you may not know about. They help speed the growth of companies and provide support to lots of industries, including insurance. It’s easy to see why these markets are unknown, the subject matter can become quite complex. In this episode, Ken Pierce, CEO of Lockton Capital Markets, not only makes this secret, economic driver understandable, but even shows the interesting ways Lockton uses them to help.

Catastrophes are hard to imagine and harder still to plan. Lockton has been using data in innovative ways to help plan for the very worst of scenarios. On this episode, Christopher talks with Daniela Mills, Practice Leader of General Property Insurance for the Texas Series, about the modeling, variables and precision that goes into providing the right coverage when disaster strikes.  

As the coronavirus continues into late 2020, companies are having to develop innovative solutions to problems we didn’t expect. This is especially true when it comes to educating employees on their healthcare plans through open enrollment. In this episode, Christopher talks with Heather Larson, SVP - Unit Manager, and Thais Moore, SVP - Marketing and Communications Director, about how companies are taking open enrollment virtual. They share strategies, best practices, and employee behaviors that are key to making any employee communication successful.

Technology is more integrated than ever before with 96% of Americans owning a cell phone and 90% of them using the internet. It's safe to say the modern workplace hinges on the ability to connect electronically. Even more so during COVID-19. On this episode, Christopher talks with Byron Clymer, Lockton’s Chief Information Officer, about technology at Lockton, our advancements over the past 18 months, and that fateful March day when all U.S. Lockton Associates went virtual.

What does too much risk look like? In personal terms, it's a wobbly bridge or old gas station sushi. But for insurance, this is the possibility of a client's needs to cost more than their payment. Listen to Lockton Re CEO, Tim Gardner, as he talks about this age old conundrum and how his team is meeting it everyday. Learn the basics of reinsurance, while gaining a broader understanding of the latest in Lockton service.

Each company has visible risks. Being a business leader means forging ahead in spite of these risks. However, are these business leaders taking on more than they know? The answer lies in the world of D&O insurance, where Lockton’s Matt de Nazarie explores all of it from introductory content to the latest in the field. Learn about how a company can best protect its most valuable asset—its people.

On this episode, we dive into the future of insurance with David Embry, CEO of Mylo (short for MyLockton). Mylo began in 2015 as a vision to bring Lockton’s values and unbiased expertise into the world of instant shopper empowerment. Learn how Mylo is delivering solutions empowered by technology to a new audience while cherishing ideas that have helped Lockton thrive for 50+ years.

Relationships dominate the practice of business, even more so in times of transition. This is why we take learning about and investing in others so seriously. Christopher talks with Lauren Carson, VP-Director of Client Services, as she explains one of our powerful tools in this effort. A tool aimed at knowing a company and their goals before sharing any best fit solutions. This episode is about a mindset for growth, success, and connection. Listen to this podcast and you will know why we call it the Lockton Advantage.

Imagine a person at the root of positive, organizational change for a stunning 35 years. What's at the heart of such an effective leader? In the case of Claudia Mandato, the guest for this episode, it's a mixture of perseverance, dedication, and a creator's mindset. Listen in as we consider some of Claudia's most impactful changes and how she was able to create them. Come for the understanding of modern leadership, stay for the personal stories.

Handling challenging decisions in times of high stress is the definition of leadership, but few could expect the special challenges of COVID-19. How leaders handle this moment could decide the future of their organization. In this episode, Christopher talks with Devin Beresheim, EVP-Specialty Practices, about leading in this or any other storm. Whether it’s meeting your regulatory requirements or handling public perception - hear from the best on what impactful leadership looks like in challenging times.

While COVID-19 has affected millions of people physically, the stress on mental health is also taking its toll. On this week’s episode, Christopher talks with Karen Amato, VP - Clinical Consulting, about the mental fatigue caused by isolation, fear and anxiety associated with the coronavirus. They dive into different stressors on individuals, families and organizations, while exploring tools to cope by practicing resiliency.

The economic impact of COVID-19 cannot be understated. Whether it’s your favorite shop closing or someone you know without a job, the ramifications are everywhere. In this episode, Christopher Laubenthal and Frank Salb, Lockton's Director of Investment Solutions, talk about the vast economic implications of this strange time we’re living in. They talk about what this means immediately, in the long term, and frankly everything in between.

As the effects of COVID-19 are felt more and more each day, the impact on employers can feel overwhelming. Our special COVID-19 coverage continues with National Risk Control Services Practice Leader Paul Primavera. Host Christopher Laubenthal sits down with Paul to ask, are there insurance coverages that will protect businesses from COVID-19 related exposures? They discuss employer’s liability coverage, Worker’s Compensation, and what happens when an employer can’t sustain business operations.  

LAAV is back early to discuss COVID-19; how this health crisis is different, the threats to employers and individuals, and solutions for the future. To better understand all these topics Christopher sits down with Lockton’s Chief Medical Officer, Dr. Shealynn Buck. Dr. Buck is a member of Lockton’s Coronavirus Advisory Practice with two decades of medical experience.

Christopher talks with Suzette Clark, Senior Vice President and Unit Leader for Executive Benefits, and Pam Popp, Chief Retirement Officer, about the world of specific benefits for key employees. They discuss how these benefits apply to more than just the C-Suite, why they are a lifeline in worst-case scenarios, and how they impact every single team member.

Christopher talks with Sherri Bryant, Claims Cost Control Consultant, to understand what it looks like to bridge risk management and healthcare live from the field. The solutions she talks about save costs and lives while instilling a sense of care for the client. Our business is driven by people. This podcast shows us what that looks like. Later in the episode, two Lockton health risk advisors join the conversation to give their insight into nurse advocacy and injury counseling.