Pocket Sized Pep Talks

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Join bestselling author Rob Jolles as he takes to the mic, interviewing guests, and providing his own, unique commentary to provide simple, pocket-sized messages. If you want to be informed, while being entertained, inspired, and motivated, this show is for you!

Robert Jolles, Rob Jolles


    • Dec 6, 2021 LATEST EPISODE
    • weekdays NEW EPISODES
    • 19m AVG DURATION
    • 86 EPISODES


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    Latest episodes from Pocket Sized Pep Talks

    The Secret Of Leadership Success

    Play Episode Listen Later Dec 6, 2021 37:24

    In this Pocket Sized Pep Talk, Joe Angel, the President of PMMI Media Group shares the secrets to his extraordinary success by teaching you:How focusing on the success of his people, keeps a smile on his face.The critical need for transparency within your organization and how vital to success it is to the success of your organization.How a philosophy of sharing information freely - the good and the bad - may not be instinctive, but is a key to creating the trust all organizations desire.The creation of quarterly town halls to maintain those lines of communication within your organization.The chance meeting that led to the finding of his mentor, and the change in his career direction.The hurtles he had to overcome, and how these challenges contributed to his success.If you're looking for some key leadership ideas that can transform the way you lead others, and a burst of motivation, you won't want to miss this Pocket Sized Pep Talk!

    Managing Through Unrelenting Change

    Play Episode Listen Later Dec 3, 2021 42:30

    In this episode of Pocket Sized Pep Talks, you'll learn:So unique ideas that make Erika's approach to change unique. Why 70% of all change initiatives fail, and why it is so hard for us to make change – especially professionally. Thoughts on not just how to create change, but implement change!  Implementation. Some of the biggest mistakes organization make when they try to make big changes happen.Specific advice to leaders about helping their people through change.Becoming “change-capable," and why is it important.The effect the pandemic has had on change.For more information on todays guest:EMAIL erika@proteus-international.comWEBSITE: www.erikaandersen.com, or www.proteus-international.comSOCIAL MEDIA: Facebook: https://www.facebook.com/ErikaAndersenTwitter: @erikaandersenLinkedin: https://www.linkedin.com/in/andersenerika/

    Taming The Victim Voice

    Play Episode Listen Later Dec 1, 2021 5:22

    In this quick Pocket Sized Pep Talk, I'll not only tell you about a business “do-over," I'll tell you a critical lesson learned from it... and it all has to do with playing the role of the victim.  We've met them, and occasionally it's us; I'm talking about being a professional victim.  It's a role you do NOT want to play!

    The Art of Leadership Development

    Play Episode Listen Later Nov 29, 2021 43:14

    In this Pocket Sized Pep Talk you'll learn:What  the Waymaker Leadership Curve is and how  a leadership team use it to generate scale. Why most organizations fail and what the typical business leader can do to reduce that risk.One of the most common myths about leadership and how to correct it. Your opportunity for growth is always today.  How a typical business can develop strategic leaders.One, tangible thing a leader can take away and do tomorrow whether they are a user of Waymaker or not!For more information on Rob's guest, Stuart Leo:Email: stuart.leo@waymaker.ioWebsite: https://waymaker.ioLinkedIn: https://www.linkedin.com/in/stuartleo/Facebook: waymaker.ioTwitter: @stuartleo 

    Building A Better Organization

    Play Episode Listen Later Nov 26, 2021 31:19

    In this Pocket Sized Pep Talk Rob and his guest Bob discuss:• Hi reasons for writing his book.• The loyalty that drove him to stay with Cintas for over 50 years, and how to create that level of loyalty within your organization.• Reasons for the high turnover rates being experienced, and the key factor involved. • How recognition, or a lack there of, has contributed to the turnover within organizations, and how to counteract that.• His personal mentors.• The critical need to provide measurable feedback from management to employees.It's a fascinating interview with a man who as truly walked the walk.  For more information on Bob visit his website: www.robertkohlhepp.com     

    The Real Story

    Play Episode Listen Later Nov 24, 2021 4:51

    If you've been struggling with perspective, and need a reminder of what there is to be grateful for, you'll get a nice reminder In this quick, Pocket Sized Pep Talk.  Spoiler Alert:  You WILL feel better after listening!

    Bouncing Back!

    Play Episode Listen Later Nov 22, 2021 25:55

    In this inspiring conversation, you'll learn of Jeff's journey from the high's to the low's, and back to the high's again.  You'll learn:The significance of the title he chose, and what he chose such an unusual title.What inspired him to write this book?The big picture of what he's like to see happen as a result of this book.How he would you like the book to impact the world.The need to take risks, and the job of taking them... regardless of the outcome!As Jeff puts it, "Celebrating other peoples' success creates an environment of success for everyone. The more we help each other and lift each other up, the more we can achieve ourselves." For more information on Jeff's book: Just One More: The Wisdom of Bob Vukovich. Email the author at: jeffmartinovich.com.

    Helping Doers Become Sellers

    Play Episode Listen Later Nov 19, 2021 39:14

    Author and speaker Sean Cambell, sits down for a conversation about his experiences of taking "Doers" and making them sellers.  In this episode of Pocket Sized Pep Talks you'll learn:How to focus on picking the right "Doer" for sales and specifically what to look for.The value to addressing style and stereotypes and how they play out in selling.The importance of moving from unconsciously competent back to consciously competent.Suggestions on how to mentor  team members so they can achieve exceptional performance.How do I balance marketing and sales efforts in a PSF so each function is mutually supportive?Three critical lessons learned in Sean's journey and the biggest impact they had on his  career and life.

    Seller's Remorse

    Play Episode Listen Later Nov 17, 2021 5:10

    In this Pocket Sized Pep Talk, you'll learn:The definition of, "Seller's Remorse."The dangers of seller's remorse; both short term and long term.Why sales people are so susceptible to seller's remorse.Ways to protect yourself from seller's remorse.It's a part of the selling culture to adapt the slogan, "If it moves, I'm selling it!"  In this podcast, you might want to give that slogan another look!

    Upping Your Marketing Technology Game

    Play Episode Listen Later Nov 15, 2021 36:43

    Jennifer Shaheen  the founder and President of Technology Therapy® Group provides a wonderful therapy session on the technology utilized in marketing.   You'll learn things like:1. Advice for small business owners and many of the right, and wrong things to do when it comes to digital marketing.2. A handful of tips for managing your multiple marketing channels.3. How data, true data really provide insights into your customers, including observational data.4. The value of both print and digital advertising when it comes to building your online presence.A lot of great ideas from a great guest!

    So, You Want To Be An Entrepreneur...

    Play Episode Listen Later Nov 12, 2021 38:18


    Winston Churchill once said, “Success is walking from failure to failure with no loss of enthusiasm.”  In this Pocket Sized Pep Talk you'll learn:Three of the top mistakes entrepreneurs make.The most worthwhile investment you can made in your business.Ways to weave social media into your marketing plan.The single, biggest day-to-day struggle in running your business.Seven of the best marketing strategies a business owner can implement.There's a lot covered here as Rob and Chris take you through it all!


    Your Slide Deck Tells A Tale

    Play Episode Listen Later Nov 10, 2021 5:33

    In this Pocket Sized Pep Talk, you'll learn:What your transitions say about your delivery.Your use of multiple features say about your delivery.How your move from point-to-point on each slide reflects on your delivery.How the number of slides you use reflects on the agenda you've created.How the template you select reflects on your creativity.How the artwork and your use of video, quotes, polls and more reflects on your creativity.You can judge a presentation by its slide deck, and in this podcast you'll see how!

    It's Not What Happens To You, But How You React To It That Matters

    Play Episode Listen Later Nov 8, 2021 34:49

    In this Pocket Sized Pep Talk you'll:1. Hear his powerful story and how his wife helped him to retool his business and life.2. How he changed his mindset using intuition and his critical, "five second rule."  3. Where  our money beliefs come from.4. Why 96% of Americans retire broke!5. The next thing people need to do financially.6. Two classic beliefs about money and success that doesn't serve us. 

    The Art Of Integrative Productivity

    Play Episode Listen Later Nov 5, 2021 35:25

    In this episode of Pocket Sized Pep Talks, we discuss:The concept of integrative productivity, incorporating the mind and body.Angela identifies the number one issue that prevents entrepreneurs from achieving optimum productivity.The art of "Time Journaling" to better identify productivity issues.A real-world, challenging example that required the use of her methodology.Something Angela calls “the clutter cycle” and the symptoms we should look for to become more aware we are being affected by it.  The key to breaking free from "the clutter cycle" and into "productive flow." 

    The Detergent That Destroyed A Sales Process

    Play Episode Listen Later Nov 3, 2021 5:51

    In this Pocket Sized Pep Talk, you'll learn:An explanation for Features, Advantages, and Benefits.Adding more tactics including an Explanation, and Confirmation.Ways to remember how to use the process in a more flexible manner.Yes, the easiest part of any sales call is the recommendation.  In this podcast, you won't have to worry about dropping the ball here by utilizing a process that doesn't interfere with the detergent company!   

    The "Sales Natural"

    Play Episode Listen Later Nov 1, 2021 22:24

    In this Pocket Sized Pep Talk, I have a treat for you, because I know it was a treat for me.  From insurance, to cars, from mattresses, to high end dog food, he's sold it all. He's the best salesman I've ever seen, and he's my brother Jeff.  Specifically, we talk about:Passion, and I mean true passion in selling.The dangerous pressure applied to salespeople through sales contests.Solutions that do NOT involve traditional sales incentives.What it truly means to be customer focused.Changing the approach to how management interacts with commissioned salespeople.It's the first time I've ever interviewed my brother Jeff... but if I can convince him, it won't be the last!

    The Phoenix Principal of Leadership

    Play Episode Listen Later Oct 29, 2021 39:27

    In this Pocket Sized Pep Talk, author and executive coach Patrick Freudiger discusses the major points, and process behaviors that will improve your leadership behaviors including:The interesting, and impressive way Patrick responded to the Covid crisis.Why he became an executive coach.Why he chose to write a leadership book.  What exactly is the Phoenix Principal.Measurable process behaviors that make up this leadership model.For more information on executive coach and author Patrick Freudiger: https://www.freudiger.coach 

    A Rate Book And A Yellow Pad Of Paper

    Play Episode Listen Later Oct 25, 2021 6:05

    In this Pocket Sized Pep Talk, Rob discusses:The antiquated, but useful ways we sold in the past.The introduction of technology, and with it an abundance in information... perhaps, too much information.The ramifications of technology on selling.See if you can listen to this podcast without being distracted by your technology! 

    The Detergent That Destroyed A Sales Process

    Play Episode Listen Later Oct 22, 2021 6:04

    In this Pocket Sized Pep Talk, Rob looks at a replacement for one of the most simple, and effective ways to recommend a product. He specifically discusses:The definition of "Features, Advantages, and Benefits."A replacement model for the classic "FAB Statements" called a, "FABEC Statement."A reminder that this, and all processes are guides and not straitjackets!The key differences between Advantages, and Benefits.Fear not my sales friends, the detergent company has no claims on FABEC Statements!

    Changing The Mind Of A Boss

    Play Episode Listen Later Oct 20, 2021 32:45

    Have you ever been in a position where you want to change the mind of a boss, or founder, and perhaps based on your age, or position within the company, you felt intimidated?  In this Pocket Sized Pep Talk we not only go over a strategy, we go over a process... that's measurable.  Jen does a wonderful job as our guest host!  We talk about the fallacies of "pitching" someone an idea.We talk about creating trust.We talk about creating urgency.We even talk about a trial close to take a temperature read on just how well your strategy is working.

    How Do You Talk To You?

    Play Episode Listen Later Oct 18, 2021 4:42

    In this Pocket Sized Pep Talk, Rob talks about the one person we seem the most stingy with; YOU!  It may be natural to do, but that doesn't make it right.  If you have a tendency to be hard on yourself, this podcast is for you.

    Overcoming Speaking Anxiety

    Play Episode Listen Later Oct 15, 2021 40:49

    In this episode of Pocket Sized Pep Talks, Rob interviews Bill Hellcamp, and man who has dedicated the past 30 years to helping professionals maximize their capabilities.  You'll hear both men's comments regarding:The failings of our education system to help people with what some would call, "Soft Skills" but what should be referred to as their "Performance Skills."  More importantly, how to work around these failings.The reasons why Bill decided to become a trainer and what keeps him going in the profession.  This directly ties into how he has worked with others to help them with their anxiety issues.Proactive and reactive approaches to working with speaking anxiety using tactics such as "relay techniques" and 'opening tactics. How  we apply some of these tactics to other challenges and aspects of our life. For more information on Rob's guest, Bill Hellcamp: http://reachdev.com 

    The Truth Behind Sales Scripts

    Play Episode Listen Later Oct 13, 2021 6:03

    In this Pocket Sized Pep Talk, we'll look at one of the oldest techniques used to help salespeople sell; sales scripts.  Specifically, we'll look at:Why salespeople avoid this form of sales aidsThe mistake sales managers make when using these sales aidsHow sales scripts are truly meant to be usedThe challenging negative perception that sales scripts carry with them

    Let's Talk About Money!

    Play Episode Listen Later Oct 11, 2021 32:28

    In this Pocket Sized Pep Talk, we learn from Peter Neuwirth, a man who has spent over four decades serving in significant leadership positions at a variety of firms. Peter discusses many key points from his recently published book, Money Mountaineering including: Why he decided to write Money Mountaineering and his "holistic" approach all aspects of financial planning.How this book differs from his previous book, What's Your Future Worth.Six "foundational principles" for people to keep in mind as they think about their financial situation.How this applies to entrepreneurs and which of these six principles he or she should they keep uppermost in mind?Becoming "antifragile."For more information on Pete Neuwirth, go to his website: https://peterneuwirth.com For more information on Pete's book, Money Mountaineering: https://www.amazon.com/Money-Mountaineering-Principles-Holistic-Financial/dp/1642938335/ref=sr_1_3?crid=12NB3GW61BL0Z&dchild=1&keywords=money+mountaineering&qid=1632501940&sprefix=money+mount%2Caps%2C136&sr=8-3 

    Why Sales People Fail

    Play Episode Listen Later Oct 8, 2021 41:54

    In this Pocket Sized Pep Talk Rob and Scott break down the mystery of why some in sales succeed, and others struggle by looking at key factors including:The critical need for measurable process behaviors.The need for a true sales philosophy.The need for intelligent reinforcement.The consequences of the lack of accountability.Mistakes made by sales management, sales training, and salespeople themselves.You'll enjoy the banter, the energy, and most importantly, the solutions offered!

    The How and Why to Sell to Friends

    Play Episode Listen Later Oct 4, 2021 6:24

    In this Pocket Sized Pep Talk, you'll learn:An emotional appeal A logical appealA valuable transition for this conversationA clarification of an agenda for this conversation

    Communicating Today with John Monsul

    Play Episode Listen Later Oct 1, 2021 15:53

    In this Pocket Sized Pep Talk you'll be treated to a conversation with former TV host, John Monsul.  His show was dedicated to showcasing the many different ways people & organizations have of communicating with one another. Amongst other things, we talk about:John's background.His journey that led him to the Washington, D.C. areaOne of John's fellow graduates, Chuck Barris, and the odd connection John and Rob share with this most unusual man. Retirement and the rebirth of John's career.What motivated John to move into TV and the show he successfully pitched.A life lesson that had the biggest impact on his career.It's an enjoyable conversation, and possibly the rebirth of John Monsul yet again - this time as a podcaster!  

    Enhancing Your Communication Skills

    Play Episode Listen Later Sep 27, 2021 40:06

    In this Pocket Sized Pep Talk, high performance coach Dr. Sandra Folk discusses: How she became involved in business communication coaching.A couple quick tips covering the most important thing to remember when you communicating in writing, and speaking/presenting.Techniques for using email to communicate including moves to make before sending cold emails?  The fact that words matter is hard to disagree with but Dr. Folk goes deeper.How to deal with a negative situations in a positive way.You can find more about Dr. Folk at: www.drsandrafolk.com or email her at sandra@drsandrafolk.com 

    Maximizing Your eCommerce Sales

    Play Episode Listen Later Sep 17, 2021 30:09

    Tyler "Sully" Sullivan, is the founder of BombTech Golf, an eCommerce store with over $20 million sold online since 2012.  He and his team have developed a formula for running successful eCommerce businesses.  How does he do it? Well, in this Pocket Sized Pep Talk he'll tell you how talking about:His belief in online companies providing huge value in having real conversations with customers and potential buyers.Being hyper-focused on the customer experience... online!A simple formula for running successful and profitable eCommerce businesses. How to grow an ecom brand.How to work 4-hours a week AND make seven figures.How the art of delegation unlocked his future potential.For more information on Sully, go to his website:  https://www.ecomgrowers.com 

    Can You Sell AND Problem Solve?

    Play Episode Listen Later Sep 13, 2021 7:23

    As a Xerox trainer, I taught both sales training processes and problem solving processes.  The problem was, I never actually connected the two!  In this Pocket Sized Pep Talk, you'll learn:• In the “Problem Solving Process,” there's a disciplined approach to fixing things right... the first time.  This is done by learning how to ask questions, go deeper into the potential size and scope of a problem, and assist others to go beyond his or her prison of familiarity.• In Sales training, the “Selling Process,” illustrates a disciplined approach to, well, fix things right… the first time.  This is done by learning how to ask questions, go deeper into the potential size and scope of a problem, and assist others to go beyond his or her prison of familiarity.  Sound familiar?• How in the “Problem Solving Process,” you learn to keep from jumping to a solution, and trying to solve a problem before you fully understand the problem. • How in the “Selling Process,” you learn to keep from jumping to a solution, and trying to not solve a problem before you fully understand the problem.  Sound familiar?So, can you sell, and problem solve at the same time?  How can you not?

    Building A Powerful Personal Brand

    Play Episode Listen Later Sep 3, 2021 34:58

    In this Pocket Sized Pep Talk, you learn:How Kasey learned while thriving in chaos, she had a knack for doing big things with few resources, and loved the challenges of being perpetually in over-her-head. How these branding techniques work for those in sales, or in career transition. One of the most common myths about personal branding as an entrepreneur... that she wants to debunk!Why building a powerful personal brand is so important for those who comes up with ideas they want to transforms it into a business or startup. A detailed discussion about the authentic you!What Kasey wished she had known when she started out as an entrepreneur.  One of the biggest lessons she learned in her journey that had the biggest impact on her career.For more information on Kasey Jones, simply go to her website: https://abetterjones.com 

    What Song Will They Sing?

    Play Episode Listen Later Aug 30, 2021 5:44

    In this Pocket Sized Pep Talk, you'll learn:• It's not unusual to hear the song you're singing more than once in the show.  You'll frequently catch a piece of it in the overture, the bulk of it when it's sung, some more of it in an encore, and one more snippet in the reprise during the curtain call.• It's not unusual to learn the song you're singing was heavily rehearsed, and sung from a dedicated and determined actor.  Like most things, effort and hard work significantly impact that what is remembered, and what is forgotten. Now, I recognize that we're not all aspiring actors, but we all do interact with our own form of audience.  A salesman interacts with prospects, a teacher interacts with students, a job candidate interacts with hiring managers, and so on.  There's typically a lot of information being exchanged.  But when these interactions are over, what song is it that we want these people to sing?  For instance:• It's not unusual to hear a song sung more than once in a show, which has a strong impact on how well that song is remembered.  Now ask yourself this question: When you're interacting with your audience, how often do you touch on the key elements of your message?    • If it's not unusual to hear a song that was heavily rehearsed, and sung from a dedicated and determined actor, which has a strong impact on how well that song is remembered, then ask yourself this question:  When you're getting ready for your moment in front of your audience, how much time and effort do you put into your preparation and learning the critical elements of your message?You don't need to have the best song in the show, you just need to remember:~Sometimes it's not the song; it's the singer.~ 

    Facing Life's Challenges

    Play Episode Listen Later Aug 20, 2021 33:32

    In this episode, we discuss:Challenges he has faced in his work, his education, and his life.  Specific obstacles he has not allowed to slow him down.Goals he has laid out in his life, and how he plans to meet those goals. His pursuit of his own podcasting program.Some of his greatest victory in life.For more on Reid, and his blog, podcast and YouTube channel, see below:Aspergers StudioPodcastYouTube

    One Turn at a Time

    Play Episode Listen Later Aug 16, 2021 5:46

    In this episode of Pocket Sized Pep Talks, you'll learn:A reminder of the importance of processing tasks that require multiple decisions one move at a time.The discipline and focus it requires to organize tasks without being distracted by other responsibilities.A couple of valuable time management techniques.No matter what you have in front of you, the key in the podcast centers around focusing on one move at a time.

    So you want to be an Entrepreneur!

    Play Episode Listen Later Aug 11, 2021 42:41

    On this Pockets Sized Pep Talk you'll hearJim and I share the joy of working for Xerox Corporation.  Jim talk about some of the things he learned at Xerox that helped shape his business career.Jim literally conducted thousands of interview and share some of the secrets to his success. What the key driving force was to become an entrepreneur.Two lessons learned that he would avoid if he could do it again. A formula Jim developed for running a successful business. A collection of successful characteristics of entrepreneurs.A few classic mistakes that entrepreneurs tend to make, and how to avoid them.A difficult question for many with entrepreneurs; when do you know it's time to go out on your own? The future of entrepreneurs.

    Motion is Lotion

    Play Episode Listen Later Aug 6, 2021 6:11

    In this Pocket Sized Pep Talk, Rob discusses:Activities that require self-control, and the dangers of talking ourselves out of doing them.  This is the motion.It isn't the difficult jobs that we do that creates problem, but rather, the lack thereof.  The importance of sticking with difficult lasts in a sustained, and routine manner.The power of remembering, when these activities are stopped, they're hard to start again... but absolutely CAN be restarted, and recovered.It's not the fun doing these activities, but it sure is fun completing these activities.The more we do these activities, the easier they become, because that motion, is lotion!

    Networking The LinkedIn Way

    Play Episode Listen Later Jul 23, 2021 36:31

    JP Clement, the CEO of Boomtime brings over 30 years of experience in marketing, to take us through tips on using LinkedIn to market yourself.  In this Pocket Sized Pep Talk, we discuss:When looking for a new job and changing their direction, what should  appear on the home page.Two  common myths about marketing through LinkedIn.JP's most effective way to market yourself.Some of the biggest mistakes people make marketing through LinkedIn.Suggestions regard a process and frequency to up your LinkedIn engagement game.A few last ideas that can create the best traction.

    Empowerment Through Financial Literacy

    Play Episode Listen Later Jul 12, 2021 34:11

    Shirley Luu is a steadfast champion and advocate for the empowerment of minorities and women through her financial literacy programs, entrepreneurship opportunities, and advanced wealth concepts trainings.  But in this Pocket Sized Pep Talk, you'll not only learn how, you'll learn why.  In this podcast, you'll hear:What drove Shirley to want to focus on women and minorities. The biggest obstacle to helping others.Two lessons learned that had the biggest impact on her career.Her SECRET to financial wellness and security.What and how she learned from failure.

    Follow Your Passion

    Play Episode Listen Later Jul 9, 2021 32:10

    Licensed pastor and successful Real State Agent from Tulsa, Oklahoma, Evan Herrman joins Pocket Sized Pep Talks to discuss:How these two career worlds collided and the lessons learned from the experience.The moment Evan knew what he wanted to do, and spoiler alert: he was in elementary school! The hurdles he personally faced and still faces, and how he has worked to overcome them.Advice he would offer someone going through a similar situation to his.Three lessons learned  in his journey that had the biggest impact on his career and life.    

    Building A High Performance Culture

    Play Episode Listen Later Jun 25, 2021 35:57


    In this Pocket Sized Pep talk, we talk aboutThe real definition of corporate culture.  We hear the term, corporate culture all the time, but what does it really mean?The bottom line benefits of a high-performing culture.How  companies can effectively manage their culture... even when employees are working remotely.How David sees this playing out in the future.  This program is so full of lessons in business, I refer to it as a, "Bucket Sized Pep Talk!"  


    Not Only Do Opposites Attract... They Must Attract!

    Play Episode Listen Later Jun 12, 2021 6:59

    If you truly want to learn about perspective, it's all about walking in someone else's shoes.  In this Pocket Sized Pep Talk, we'll discuss:The value of approaching ideas and solutions from a different angle.The opposites who must attract in sales and marketing.The opposites who must attract in sales and service.The opposites who must attract in training and development.In fact, the list is endless, but learning from the other makes both sides better!

    Don't Give Up On The Obvious

    Play Episode Listen Later May 28, 2021 5:52


    There is a peculiar phenomena that surrounds the odd behavior of giving up the on obvious ideas and solutions way too fast!  In this Pocket Sized Pep Talk, you'll learn:How we underestimate the obvious.How familiarity has a way of convincing us that what's obvious to us is obvious to everyone.The discipline it takes to give the obvious the time and attention it requires.How obvious solutions are dangerous in problem solving.


    The Sad Saga of Soft Skills

    Play Episode Listen Later May 14, 2021 6:23

    I'm just not a fan of the words, "soft skills" and my hope are, after you listen to this episode, you won't be either.  In this Pocket Sized Pep Talk, we'll talk about:The PR problem soft skills hasThe dire need to embrace soft skillsA few options to take the place of the words soft skills A friendly reminder that, "Soft skills equals hard cash!"

    It's NEVER Too Late To Follow Your Dream

    Play Episode Listen Later Apr 23, 2021 33:24


    In this Pocket Sized Pep Talk, you'll hear about the fascinating story of Robert Miller; the leader, bassist, composer and the creative force behind the band, Project Grand Slam. In just the past 5 years PGS his band released 10 highly acclaimed albums including a Billboard #1, had over 4 million video views, a million Spotify streams, over 50,000 Facebook fans.  We'll be covering:How in the world Robert Miller rose to success as a musician... in his 60's! An interesting story about what Robert is most proud of as a musician.What it's been like opening for artists like Edgar Winter, Blues Traveler and Mindi Abair.Musicians have been in the eye of the storm of the pandemic, and yet, you'll hear how this musician has been able to pivot, and continue to produce music...a lot of which has been recorded on an iPhone!   Information on his new podcast called, Follow Your Dream.  Similarities between music and podcasts. 


    The Anatomy Of Success

    Play Episode Listen Later Apr 9, 2021 49:15

    In this Pocket Sized Pep Talk, you learn:Some common myth about finance and accounting that Bob thoroughly debunks.  Advice provided to those wanting to pursue a career in finance and accounting.A couple of amazing lessons learned in his journey that had the biggest impact on not just his career  - but his life.A few hurdles Bob faced personally and how he overcome them. A story about one thing he has told relatively no one that he is most proud of professionally.  It's an amazing story.A couple of people who have helped shape his career along with an interesting conversation regarding mentors.A candid conversation about Bob's decision to retire from the business world at age 50 and his take on that decision now.

    Escaping The Hustle And Finding Yourself

    Play Episode Listen Later Apr 2, 2021 34:24

    Author Matthew Turner sits down and spends time discussing his book, Beyond the Pale: A Fable about Escaping the Hustle and Finding Yourself.  In this episode of Pocket Sized Pep Talks, you'll learn about: Key lessons learned from successful entrepreneursTwo critical lessons that had the biggest impact on this author's careerA completely different approach to what we would refer to as hustle, known as the, "anti-hustle"Not just failure, but can be learned from failureCommon myths about successful people  

    When Questions Become Conversations

    Play Episode Listen Later Mar 26, 2021 6:05

    In this Pocket Sized Pep Talk, you'll learn:How to avoid the mistakes made by so many who instinctively creates lists of questions for key conversations they are about to have.The reason why just "asking questions" is not enough.Two techniques that will dramatically improve your ability to create an authentic conversation.~Anyone can ask a question; the challenge is to create a conversation.~

    Backed Into A Confrontation Corner

    Play Episode Listen Later Mar 19, 2021 7:30

    In this podcast, you'll specifically learn:A six-step process for confrontation.Proactive approaches to keep you out of trouble.A way to once and for all end the behavior you seek to correct.

    The Agony Of Default

    Play Episode Listen Later Mar 5, 2021 6:56

    Webster's dictionary defines the word default as: a selection made usually automatically or without active consideration.In this Pocket Sized Pep Talk we'll look at something I refer to as, "Default Thinking" and go over six classic mistakes made by this form of thinking.  We run the risk of making mistakes that are totally avoidable... as long as we turn off the default mechanism and focus on making moves that are not automatic or without active consideration!

    The Danger Is At The End - Not The Beginning

    Play Episode Listen Later Feb 22, 2021 7:03

    It’s quite common to meticulously prepare for activities and events when we aren’t sure we are ready.  We take our preparation seriously, and we maintain focus.  Ironically, we may very well be at our best when we think we are at our worst. In this Pocket Sized Pep Talk you'll be given three classic scenarios that demonstrate this unusual irony:  As our skill level goes up, our attention to detail goes down, and we are at our most vulnerable.In the end, we are reminded to run through the tape, play until the whistle blows, and don't let up until the job is completely done! 

    The Customer Experience Doctor

    Play Episode Listen Later Feb 5, 2021 31:10

    In this Pocket Sized Pep Talk, you'll learn:Why customer service is so important to a businessCommon misunderstandings that businesses have regarding customer serviceThree, key principles of exceptional customer serviceClassic mistakes businesses make when trying to provide good customer serviceRoger Staubach once said, "There are no traffic jams along the extra mile."  We all want to go the extra mile, and Dr. Kelly Henry tells us how!  

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