Create a profitable web design business using the proven frameworks, systems and strategies developed by host Shannon Mattern, founder of the Web Designer Academy where she’s helped hundreds of women web designers just like you to create profitable, susta

Grab our High-Converting Proposal Template and learn what to include (and what to leave out) to turn more of your proposals into higher-paying clients. https://webdesigneracademy.com/template February 2026 Income Report: $26K, Money Mindset, and the Scary Things Worth Doing In this episode, I pull back the curtain on February 2026... $26,735 in revenue, $23,015 in expenses, and everything behind the numbers. This isn't just a money update. It's a real look at the mindset work, the pivots, and the moves that felt terrifying and necessary at the same time. From the discovery that writing is my queen bee role, to the decision to release a free Package Matrix™ template, to finally launching on TikTok after years of avoidance... this episode covers the real behind-the-scenes of running a profitable business when your thoughts about money are still a work in progress. What You'll Learn Why perfectionism keeps prices low and how to spot the pattern in yourself Why using ChatGPT for mindset coaching can create an echo chamber that makes things worse What a queen bee role is and how identifying yours can change your business Why Shannon is releasing a free Package Matrix™ template and what fear I had to work through to do it How to identify your "hidden competing commitments" that are blocking you from doing the scary thing Key Timestamps [00:01] Welcome & what money mindset really means [07:20] Why ChatGPT is a problematic mindset coach [10:43] February inflow, outflow and overflow [18:33] Queen bee role discovery [37:19] The Package Matrix™ free template [41:26] Why I'm finally on TikTok @profitablewebdesigner Resources Mentioned Web Designer Academy - Business coaching programs for women web designers Next Level Mastermind - For experienced web designers ready for their next level Simply Profitable Designer Summit - Free annual summit for web designers 5 Proposal Mistakes Guide - Free guide Related Episodes Episode 183: Pricing Strategy: Inside The Package Matrix Framework Episode 182: January 2026 Income Report Episode 180: The Truth About Pricing with Melina Palmer About Shannon Mattern Shannon Mattern is a Pricing Strategist and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: https://webdesigneracademy.com For Service Providers, Consultants & Agencies: https://shannonmattern.com Tiktok: @profitablewebdesigner | @shannonlmattern

Grab our High-Converting Proposal Template and learn what to include (and what to leave out) to turn more of your proposals into higher-paying clients. https://webdesigneracademy.com/template February 2026 Income Report: $26K, Money Mindset, and the Scary Things Worth Doing In this episode, I pull back the curtain on February 2026... $26,735 in revenue, $23,015 in expenses, and everything behind the numbers. This isn't just a money update. It's a real look at the mindset work, the pivots, and the moves that felt terrifying and necessary at the same time. From the discovery that writing is my queen bee role, to the decision to release a free Package Matrix™ template, to finally launching on TikTok after years of avoidance... this episode covers the real behind-the-scenes of running a profitable business when your thoughts about money are still a work in progress. What You'll Learn Why perfectionism keeps prices low and how to spot the pattern in yourself Why using ChatGPT for mindset coaching can create an echo chamber that makes things worse What a queen bee role is and how identifying yours can change your business Why Shannon is releasing a free Package Matrix™ template and what fear I had to work through to do it How to identify your "hidden competing commitments" that are blocking you from doing the scary thing Key Timestamps [00:01] Welcome & what money mindset really means [07:20] Why ChatGPT is a problematic mindset coach [10:43] February inflow, outflow and overflow [18:33] Queen bee role discovery [37:19] The Package Matrix™ free template [41:26] Why I'm finally on TikTok @profitablewebdesigner Resources Mentioned Web Designer Academy - Business coaching programs for women web designers Next Level Mastermind - For experienced web designers ready for their next level Simply Profitable Designer Summit - Free annual summit for web designers 5 Proposal Mistakes Guide - Free guide Related Episodes Episode 183: Pricing Strategy: Inside The Package Matrix Framework Episode 182: January 2026 Income Report Episode 180: The Truth About Pricing with Melina Palmer About Shannon Mattern Shannon Mattern is a Pricing Strategist and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: https://webdesigneracademy.com For Service Providers, Consultants & Agencies: https://shannonmattern.com Tiktok: @profitablewebdesigner | @shannonlmattern

Find out the 5 subtle proposal mistakes even experienced web designers make that cost them thousands (and what to do instead) at https://webdesigneracademy.com/proposals The Web Designer's Guide to Dealing With Difficult Clients: Strategies & Scripts for Scope Creep, Ghosting & Client Chaos Getting clients is one of the biggest hurdles every web design business has to overcome… but not nearly enough attention is paid to what happens once you get them - because clients will reveal every weak spot in your business. In this live Q&A episode, Shannon Mattern answers real questions from web designers dealing with difficult client situations scope creep, content delays, micromanaging clients, and long-term relationships that need a reset. This episode is full of specific scripts, mindset shifts, and the honest truth that handling difficult clients is a learnable skill. If you've ever worked for free just to avoid a hard conversation, this one will change how you show up with clients. What You'll Learn: The magic words that shut down scope creep without damaging the relationship What to do when clients ghost you or ignore content deadlines (and how to still get paid) How to handle a micromanaging client without getting defensive The 'sky is blue' communication approach for any difficult client situation How to reset a 10-year client relationship that's gotten out of hand The employee mindset shift that changes everything Inside This Episode: PITA clients as a problem of success Scope creep and the magic shutdown words Handling clients who direct your design decisions Micromanager clients and how to redirect Content delays and ghosting clients Resetting a 10-year client relationship Employee mindset vs. business owner mindset Resources Mentioned: 5 Subtle Proposal Mistakes Guide: https://webdesigneracademy.com/proposal Web Designer Academy: https://webdesigneracademy.com Book a Discovery Call with Shannon: https://webdesigneracademy.com/calendar Related Episodes: Episode 076: Revenue Reset Part 1: Turning Mindtrash Into Gold Episode 077: Revenue Reset Part 2: Transforming Your Pricing Paradigm Episode 078: Revenue Reset Part 3: Confident Money Conversations Episode 183: Pricing Strategy: Inside The Package Matrix™ Framework About Shannon Mattern: Shannon Mattern is a Pricing Strategist and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: Website: webdesigneracademy.com | IG: @profitablewebdesigner | TikTok: @profitablewebdesigner | YouTube: @profitablewebdesigner | LinkedIn: shannonmattern For Service Providers, Consultants & Agencies: shannonmattern.com

Find out the 5 subtle proposal mistakes even experienced web designers make that cost them thousands (and what to do instead) at https://webdesigneracademy.com/proposals The Web Designer's Guide to Dealing With Difficult Clients: Strategies & Scripts for Scope Creep, Ghosting & Client Chaos Getting clients is one of the biggest hurdles every web design business has to overcome… but not nearly enough attention is paid to what happens once you get them - because clients will reveal every weak spot in your business. In this live Q&A episode, Shannon Mattern answers real questions from web designers dealing with difficult client situations scope creep, content delays, micromanaging clients, and long-term relationships that need a reset. This episode is full of specific scripts, mindset shifts, and the honest truth that handling difficult clients is a learnable skill. If you've ever worked for free just to avoid a hard conversation, this one will change how you show up with clients. What You'll Learn: The magic words that shut down scope creep without damaging the relationship What to do when clients ghost you or ignore content deadlines (and how to still get paid) How to handle a micromanaging client without getting defensive The 'sky is blue' communication approach for any difficult client situation How to reset a 10-year client relationship that's gotten out of hand The employee mindset shift that changes everything Inside This Episode: PITA clients as a problem of success Scope creep and the magic shutdown words Handling clients who direct your design decisions Micromanager clients and how to redirect Content delays and ghosting clients Resetting a 10-year client relationship Employee mindset vs. business owner mindset Resources Mentioned: 5 Subtle Proposal Mistakes Guide: https://webdesigneracademy.com/proposal Web Designer Academy: https://webdesigneracademy.com Book a Discovery Call with Shannon: https://webdesigneracademy.com/calendar Related Episodes: Episode 076: Revenue Reset Part 1: Turning Mindtrash Into Gold Episode 077: Revenue Reset Part 2: Transforming Your Pricing Paradigm Episode 078: Revenue Reset Part 3: Confident Money Conversations Episode 183: Pricing Strategy: Inside The Package Matrix™ Framework About Shannon Mattern: Shannon Mattern is a Pricing Strategist and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: Website: webdesigneracademy.com | IG: @profitablewebdesigner | TikTok: @profitablewebdesigner | YouTube: @profitablewebdesigner | LinkedIn: shannonmattern For Service Providers, Consultants & Agencies: shannonmattern.com

You're fully booked and the money is coming in, but you're more overwhelmed than ever. You haven't built a business... you've built a high-pressure job. In this episode, Sarah Noked (founder of OBM School) and I dig into what it actually means to scale yourself OUT of the day-to-day so your business doesn't collapse the moment you step away. We talk about why web designers are often the biggest bottleneck in their own growth, and exactly what to do about it.

You're fully booked and the money is coming in, but you're more overwhelmed than ever. You haven't built a business... you've built a high-pressure job. In this episode, Sarah Noked (founder of OBM School) and I dig into what it actually means to scale yourself OUT of the day-to-day so your business doesn't collapse the moment you step away. We talk about why web designers are often the biggest bottleneck in their own growth, and exactly what to do about it.

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/184 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/183 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/182 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/181 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/180 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/179 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/178 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/177 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/176 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/175 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/174 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/173 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/172 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/171 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/170 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/169 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/168 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/167 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/166 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/165 When you're ready, here are some ways we can help you with your web design business:

You're just one proposal away from the money you deserve to be making. Find out the 5 secrets to high-converting web design proposals at our next live training. Save your spot here

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/163 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/162 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/161 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/158 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/158 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/158 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/156 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/156 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/155 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/154 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/153 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/152 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/151 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/150 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/149 When you're ready, here are some ways we can help you with your web design business:

Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/148 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/147 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/146 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/145 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/144 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/143 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/142 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/141 When you're ready, here are some ways we can help you with your web design business:

NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/140 When you're ready, here are some ways we can help you with your web design business: