Podcasts about classic practice resources

Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They clarify that while coaching hones the personal development of your team, consulting zeros in on your business's heartbeat—its systems, organization, and overall operational efficiency. From reducing stress to improving overall practice productivity, they paint a vivid picture of how the right consultant can turn a chaotic office into a well-oiled machine. Sandy shares invaluable tips on choosing the right consultant, stressing the importance of experience, and steering clear of advice from inexperienced sources or online hearsay. They candidly discuss common challenges and misconceptions team members have about consulting, and provide practical advice for seamlessly introducing a consultant to your team. By the end of this episode, you'll understand how consultants can provide ongoing support well beyond mere initial implementation, and why viewing them as temporary "training wheels" can eventually lead your practice to smooth, independent operation. Don't forget to check out Classic Practice Resources and join the conversation in the Dental Gumbo Facebook group! What You'll Learn in This Episode: The crucial differences between consulting and coaching for dental practices. How consultants can help improve systems, organization, and reduce practitioner stress. Why experience is key when selecting a consultant and red flags to watch for. Common team challenges and misconceptions about working with consultants. Tangible benefits of consulting, like increased productivity and better team training. Practical tips for effectively introducing a consultant to your team. Insights into Classic Practice Resources' approach to consulting, including ongoing support. Ready to transform your practice with an effective consultant? Tune in to get all the details! Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Mentions and Links: Communities/Groups: Dental Gumbo Group Dentaltown Events: Front Desk Pro - August 23, 2024 Boston, Massachusetts Front Desk Pro - November 15, 2024 New Orleans, Louisiana Tools/Software: Zoom People: Howard Farran Gordon Christensen Brands: Taco Bell Burger King Fortune 500 Wataburger

Is your dental practice losing revenue despite your best efforts? If so…you might be missing out on several opportunities within your dental practice.  Want to learn how to capitalize on them? This episode is for you. My guest is Sandy Pardue from Classic Practice Resources. Sandy is a renowned keynote speaker, author, and consultant specializing in dental practice management. With over 500 practices served under her belt since 1993, Sandy has earned a reputation as the "systems guru" for her expertise in developing and implementing effective dental office systems. Dentistry Today Magazine has recognized Sandy as a leader in dental consulting speaking every year since 2003 thanks to her entertaining yet practical style, which has inspired countless dental teams to enhance productivity and profitability. She's joining me today to talk about the 3 R's of Practice Management — retention, reactivation, and recall — and explain how simple adjustments can lead to significant improvements on your bottom line. Sandy shares her insights on missed opportunities in scheduling patients, the importance of proper phone etiquette, how to balance automation with a personal touch to boost patient retention, and much more. Tune in for practice advice that every dental practice can start implementing today! PS. Interested in getting $100 OFF on Sandy's Front Desk Pro or Office Management Pro Training Events? Visit Classic Practice Resources and use promo code “Secret Sauce”.  — Key Takeaways: Introduction (00:00) Meet Sandy Pardue & her consulting company, Classic Practice Resources (01:36) Missed opportunities when scheduling patients (04:04) The Rs of practice management (16:28) KPIs to monitor for dental practice efficiency (24:43) Sandy's offerings through Classic Practice Resources (27:16) Lightning round Q&A with Sandy (30:01) — Connect with Sandy at Classic Practice Resources:  Facebook  Instagram — Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.  Use code RAVING to save $100 on registration. — Learn proven dental marketing strategies and online reputation management techniques here. This podcast is sponsored by Dental Intelligence. This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists.  Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Clint and Russ bring back Sandy Pardue to talk about her upcoming classes and pick her brain about managing dental offices.  Sandy talks about her two seminars Front Desk Pro where she covers scheduling and her new course called Office Management Pro where she covers how to run an office.  We talk about a variety of business topics from scheduling to collecting money to training employees.   If you want to learn more about Sandy's upcoming courses and her consulting company, it is called Classic Practice Resources.  She also does a regular podcast called Dental Drill Bits as well.  Finally her Facebook group is Dental Gumbo.

This week Clint and Russell interview Sandy Pardue of Classic Practice Resources.  Sandy works as a consultant helping dentists establish systems in their offices.  We discuss everything from hiring processes to questionable business practices to her interesting first experience as a dental consultant in the Northeast.  

The 3 Rs for Future Practice Growth Episode #343 with Sandy Pardue Every practice should have a great recall system. And the problem isn't that dentists don't have great recall systems — it's that they think they have one, when they actually don't! If you are one of these dentists, today's guest has a ton of great advice. Kirk Behrendt brings in Sandy Pardue from Classic Practice Resources to teach you three simple things to help you improve your practice. She will teach you recipes for the 3 Rs you need: a recall system, retention, and reactivation. To learn how to implement these Rs and develop the best recall system, listen to Episode 343 of The Best Practices Show! Main Takeaways: You need the 3 Rs: a good recall system, retention, and reactivation. A good recall system includes calls, texts, emails, and snail mail — something for everyone. The majority of broken appointments were people that were prescheduled. Not every patient deserves to be prescheduled. There's nothing in the practice more important than filling the schedule. Don't run from your upset patients, run to them. Practices that value relationships will retain more patients. Retention goals for every practice owner is about 83%. Patients coming in every 18 months is a healthy retention number. January, February, March, and April are the best months to start reactivation. Patients absent from the practice for 13 months or longer is a reactivation prospect. Quotes: “Retention in dentistry is not good. It's actually, in many practices, only 50% to 60%. And that's very low.”  (03:42—03:50) “165,000 dentists in the United States of America, and some of them are getting three new patients a month, and some are getting 130. So, let's just say that 165,000 dentists got 10 new patients a month. That is a lot of people changing dentists every month. We have a huge problem in dentistry. Now, we put what we're going through with COVID-19 in the mix. Patients, if they haven't been in touch with the practice, and maybe the practice has dropped out some of their vital systems, they're going to be looking for a new dental home. And that's what happens in dentistry whenever you stop communicating with people, or they don't feel comfortable calling because a long time has passed. So, it's important to have those systems in place that keep them coming back.” (04:00—04:57) “Every practice should have a good recall system. A problem is that they think they have a recall system, but they don't. And what I mean is, as I go into practices — I've worked with over 600 dental practices — one of the first things we'll ask is, ‘What is your retention?' And they're like, ‘What do you mean?' Well, they don't know. And the second thing I'm going to ask is, ‘Can I see your recall recipe in writing?' And they look, ‘We don't have that.' So, what that means is, they never really developed a recall system.” (05:13—05:56) “What happens is, [practices] get a third-party company that helps with text messaging and emails. And now, they have just said, ‘Okay, they're going to handle it.' That's not good. And then, they say, ‘Oh, yeah. Well, we use this company.' And you guys that are listening have all heard of them, and they're all great companies. But here's the problem. When I ask the practice, ‘What is that third-party company communicating?' they rarely know. And if I ask how often, they rarely know. And the fact is, they have no recall system, which I like to call a “recipe.” (05:59—06:42) “The only thing that will give you consistent results — because any practice owners, they're familiar with having a day that's like, $1,000, and then a $5,000 day, and we might shoot up to $7,000, and every day is a surprise. The only way you'll ever have predictability in your practice, ever, is through consistent actions by your team.” (07:57—08:22) “If you're just starting and you don't have [a third-party software to find retention], it's okay. You don't have to go get that...

Join this podcast's Facebook Group: The Dental Marketer Society‍‍Guest: Sandy PardueBusiness Name: Classic Practice ResourcesCheck out Sandy's Media:‍Facebook: https://www.facebook.com/sandy.pardue.35‍‍Host: Michael Arias‍Website: The Dental Marketer‍‍Join the podcast's Facebook Group: The Dental Marketer Society JOIN MY EMAIL LIST HERE FOR GROUND MARKETING STRATEGIES AND TACTICS.‍‍‍My Key Takeaways:What do patients that "no-show" have in common.Every practice needs an "appointment wrap up" process.What to ask a patient in regards to following up with them.What's the best script for confirmation calls.What to do when presenting treatment plans to ensure a second visit.‍‍‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍‍DON'T FORGET TO:Join The Newsletter here and be a part of The Dental Marketer FamilyClick here to see how you can attract new patients immediately and consistently!Click Here to join the Ground Marketing Facebook Group

Alan is joined by three amazing guests to discuss hiring and how COVID has changed everything when it comes to being an employer!  The guests: Dr. Matt Standridge is a clinician, educator and podcaster who’s been on the podcast a whole bunch of times and has had some pretty serious hiring and staffing issues over the last year! Sandy Pardue is the founder of Classic Practice Resources. She’s an absolute wizard with office systems and should be the first person you think of for consulting and team training. Sandy is also a podcaster and has been on the show a bunch of times, too! Paul Edwards is the founder of CEDR Solutions. You need employee handbooks and CEDR Solutions is who you should get them from. Also...CEDR Solutions is basically an all in one HR solution for dental offices.  The conversation: Matt turned over almost his ENTIRE TEAM in the last year! (Oof) Are people "getting paid to stay home?" The hiring situation was getting tough before COVID! Child care, home schooling and family situations have really affected dental hiring How has politics affected people and their work situation? State by state unemployment changes This hiring situation is unprecedented! ALWAYS BE HIRING!  Work on your hiring skills and culture! Don't poach, but always be receptive Sign on bonuses? Generational differences in hiring moving forward Sandy presented at a meeting! It's weird, but it's happening! Voices of Dentistry coming January 21-22, 2022! Last words from Paul: work on your hiring skills Last words from Sandy: hire fast, fire fast Last words from Matt: record a "video explanation" for positions that you're hiring for to screen potential candidates! Links from the show: Classic Practice Resources CEDR Solutions The Very Dental Facebook group (password: Timmerman)

Join this podcast's Facebook Group: The Dental Marketer SocietyGuest: Sandy PardueBusiness Name: Classic Practice ResourcesCheck out Sandy's Media:‍Facebook: https://www.facebook.com/sandy.pardue.35‍‍Host: Michael Arias‍Website: The Dental Marketer‍‍Join the podcast's Facebook Group: The Dental Marketer Society JOIN MY EMAIL LIST HERE FOR GROUND MARKETING STRATEGIES AND TACTICS.‍‍‍The Systems You Should Have in Your Practice:1. Vision/Goal Setting/Attainment2. Human Resources3. Office Management4. Practice Statistics5. Procedure Manuals and Policies [Creation and Updates]6. Meetings [Staff Meetings and Morning Huddles]7. Inter-Office Communication8. New Patient Process9. Handling and Prevention of Broken Appointments10. Financial Policies/Arrangements [Guidelines and Scripting]11. Hygiene Department/Soft Tissue Program12. Overhead Monitoring13. Patient Flow/Routing14. Patient Records/Creation/Updates/Defensible Documentation15. Recall Process16. Patient Retention17. Patient Reactivation18. Letters/Mail Handling19. Scheduling20. Confirmation 21. Phone Skills22. Customer Service23. Emergency Patients24. Treatment Plan Presentations25. Incomplete Treatment26. Accounts Receivable [Current and Past Due Collections]27. Insurance28. Patient Education and Communication29. Clinical Efficiency30. Practice Management Software/Computer Usage/Security31. Housekeeping/Maintenance/Equipment32. Accounts Payable/Bookkeeping/Payroll33. Internal Marketing34. External Marketing35. Fees/Coding 36. Requisitioning Supplies/Inventory37. Sterilization38. Infection Control39. HIPAA [verify only]40. OSHA [verify only]41. Lab/Case Process42. Office Security/Safeguards to Prevent Embezzlement‍‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍‍DON'T FORGET TO:Join The Newsletter here and be a part of The Dental Marketer FamilyClick here to see how you can attract new patients immediately and consistently!Click Here to join the Ground Marketing Facebook Group

In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall and OUT of 2020!   Episode Highlights Covid-19 resurgence  5 obvious choices  Quotes   “It is really important that the team has confidence and stays positive.”   “We are in a relationship business.”    “You are either patient focused, or self focused.”    “As the leader of the practice if you want your team to follow you, then you need to care for them. Compassion goes a long way.”    “Have you implemented a system so you know If there are accounts that are overdue by 30 day, by 60 days?”  “If you can wait, do so.” “Business slowed down and I started looking at these reports… and something seems off.”  “Patients that are just patients, that are not loyal, they will change offices so fast, and they are not referring.”    Links & Resources  Sandy Pardue:  https://classicpractice.com Sandy's Podcast: Dental Drill Bits (iTunes, Google, Stitcher, etc) Susan's Website: https://susangunnsolutions.com  Susan's Books: https://susangunnsolutions.com/shop/

This unique cross-over episode of Behind The Smiles equips you with solid advice on how to proceed with your practice and patient engagement during a time when your practice needs to shut down. Good leadership is essential during this time. In this episode, Dr. Gina Dorfman, Sandy Pardue, and Michael Arias answer questions such as, "How do you deal with patients who do not want to reschedule, and say will call you when they are ready?"

The Delivering WOW Live Summit 2020 is just around the corner and we've got an incredible line-up of speakers and social events that we know you're going to love. One of our special speakers is a close friend of mine, Sandy Pardue. Sandy is the Director of Consulting with Classic Practice Resources and one of the most highly-anticipated speakers at this year's event. Sandy has helped hundreds (if not thousands) of doctors with practice expansion and staff development over the past 25 years. Known for her comprehensive and interesting approach to dental office systems, Sandy offers a fresh outlook on how to become more efficient and productive in a dental practice. In this episode of the Delivering WOW Podcast, Sandy and I talk about how you can employ an action plan to help you reach your goals and grow your practice in 2020 and beyond. Sandy also gives you a taste of what you can expect from her speech at the Delivering WOW Live Summit, including a peek inside her incredible recipe book of practice management tips, success strategies, and more. In this episode, we discuss: Top tips for growing your practice in 2020 Why more dentists should dig deep and take a closer look at their numbers How to boost your retention rate and get patients back into your practice Why you should put automated phone systems in place to avoid missed opportunities A sneak peek inside some of Sandy's ‘practice management recipes' that she's going to share at the Delivering WOW Summit 2020 For more information and to explore other episodes, click here. 

Sandy Pardue is a lecturer, author, and the Director of Consulting at Classic Practice Resources. She has over 26 years of dental practice management, especially on seminar presentations for dental staff training, and has been named a Leader in Dental CE and Consulting for over 11 years by Dentistry Today Magazine. She specializes in being a hands-on consultant for all areas of dental practice management, which include scheduling, insurance, and office manager training.Sandy joins me to discuss some of the missed opportunities in practices and how dental practice owners should address them. She describes some of the vital parts of a typical practice, the common mistakes dentists make with their front office and potential solutions that can positively impact your revenue. We discuss lead generation strategies, the dangers of using automation in your practice, and how it can impact your patient retention. Sandy also shares her best advice to practitioners who want to succeed in running a dental practice."Missed opportunities are everywhere in practices." - Sandy PardueThis week on T-Bone Speaks Dentistry Podcast: Why new patients shouldn't be the number one priority of a practice. Neglecting the front office and how it can damage your business. How front office personnel can influence your business income. The biggest problem with recall and how you can find a solution for it. The proper way to wrap up an appointment. Lead generation in the world of dentistry and why phone calls are mandatory. Can seeing fewer patients potentially bring more revenue? The dangers of automation and its effects on patient retention. Helping assistants fulfill their goals and its effect on your practice. The most important thing to focus on to make sure beginners succeed in this profession.--- Send in a voice message: https://anchor.fm/tbonespeaks/message

Part 2 of a 2 part episode. Dr. Gina Dorfman talks with Dana P. Salisbury, Operations Officer and Lecturer at Classic Practice Resources, Inc. They talk about managing teams, creating a thriving work environment, and how to break the bad habits that may be hurting your practice. Check out Dana's upcoming events: Academy for Scheduling Excellence - Seminar Dates: https://classicpractice.com/training-events/academy-for-scheduling-excellence/ Spice Up Your Practice - Seminar Dates: https://classicpractice.com/training-events/spice-up-your-practice/ Don't forget to listen to Dental Drill Bits! https://classicpractice.com/dental-drill-bits/

Part 1 of a 2 part episode. Dr. Gina Dorfman talks with Dana P. Salisbury, Operations Officer and Lecturer at Classic Practice Resources, Inc. They talk about managing teams, creating a thriving work environment, and how to break the bad habits that may be hurting your practice. Check out Dana's upcoming events: Academy for Scheduling Excellence - Seminar Dates: https://classicpractice.com/training-events/academy-for-scheduling-excellence/ Spice Up Your Practice - Seminar Dates: https://classicpractice.com/training-events/spice-up-your-practice/ Don't forget to listen to Dental Drill Bits! https://classicpractice.com/dental-drill-bits/

This week’s guest is Sandy Pardue, Sandy is a Senior Consultant at Classic Practice Resources and a Lecturer specializing in growing practices and de-stressing practice owners. Sandy is one of the industry’s leading authorities on team training, organization systems and processes. Her years of consulting and speaking experience gives her a unique advantage and understanding of what it takes to motivate teams and create organized, productive practices with less stress for the practice owner.   In this episode Sandy goes over some vital information for practice owners, pertaining to the administrative side of case acceptance and general practice efficiency. We start by defining some key terms and goals, then go into how we can measure them and the most efficient ways of accomplishing them. Sandy covers everything from when to utilise pre-pay methods and why proactive phone out culture is desirable, to the finer points of internal finance communication and good philosophies to build a team around.   ::Links::   Sandy@classicpractice.com   ::Sponsors::   Blue Sky Bio - Download the revolutionary free implant planning software Design Ergonomics - Optimize your office layout for productivity and future growth. Use the promo code "Design Today" at desergo.com for $500 off the Blocking Diagram and Floor Plan bundle.   ::Timecodes::   01:53 – 03:43   An introduction to Sandy and a bit about her                                  background. 03:44 – 07:09   How does Sandy define a ‘system’ and why they                              are important. 07:10 – 13:32   Handling the financial schedule in order to                                      counteract broken appointments. 13:33 – 20:05   Setting up a financial report and the uses of health                          credit ratings. 21:57 – 24:59   What metrics should you be tracking and other tips                          for streamlining. 25:00 – 27:44   The importance of finding proactive staff and being                          consistent with phoning out. 27:45 – 30:11   Pre-pay, when and when not to use it. 30:12 – 33:48   Why you should focus on case acceptance. 33:49 – 36:39   How to utilise software with, and some good                                    practices for follow ups. 36:40 – 41:37   Clinician’s roles in treatment conversion. 41:38 – 44:29   Some finer points on internal finance                                              communication. 44:30 – 46:10   How Sandy’s programme can assist practices with                            staff changes. 46:11 – 47:34   Final points on building a team.

Dana Pardue Salisbury is the Chief Operations Officer for Classic Practice Resources and the daughter of renown dental consultant Sandy Pardue. She joins Glenn and Vinh to discuss how offices can save money by training their staff more effectively and how “mystery shopping” calls can expose deficiencies in a practice. Mrs. Salisbury also discusses random topics ranging from crawfish/beer and to whether she would shave her head to become 25% smarter. Notes of Interest: *Dr. Ryan Swain, founder of Six Months Smiles, makes an appearance to discuss his feelings about being banned from multiple Dental Facebook groups *Dr. Swain also discusses a recent Facebook post about debt and how it is an epidemic in the dental community *Classic Practice Resources is the industry leader in Dental consulting and their two seminars (Spice Up Your Practice and Academy for Scheduling Excellence) have helped Dentists worldwide *Mrs. Salisbury states that most offices are hemorrhaging their marketing dollars due to inadequate training to meet the influx of new patients *Classic Practice Resources offers “mystery shopping” calls to all clients to help eliminate deficiencies and improve staff performance *Nifty Thrifty Dental Deal of the Week – $200 off tuition for Spice Up Your Practice of Academy for Scheduling Excellence seminars. Use promo code “Nifty” *Fake President Donald Trump makes an appearance Links from the Show Classic Practice Resources – http://classicpractice.com/ Spice Up Your Life and Academy for Scheduling Excellence Registration – https://www.eventbrite.com/e/spice-up-your-practice-july-14-15-2017-tickets-31966458538?aff=es2

The dynamic duo, Sandy Pardue and Dana P. Salisbury of Classic Practice Resources sat down with us for this special video installment of Behind The Smiles. Classic Practice Resources offers a selection of proven, custom-tailored programs for dental practices and has been serving and assisting the dental community for over 20 years.Visit https://classicpractice.com/

Dana (Pardue) Salisbury is the Chief Operations Officer of Classic Practice Resources, Inc. a practice management firm based out of Baton Rouge, Louisiana. A self-proclaimed "dental brat" she began selling and setting up distributorships for the Metalift(TM) Crown & Bridge Removal System at the ripe old age of 19. She attended Southeastern Louisiana University and after graduating joined Classic Practice Resources full time, moving up the ranks to her current position within the company. She primarily handles the administration tasks behind the scenes at Classic Practice but is moving into the realm of service delivery through analyzing mystery shopper calls and lecturing on the results. She is married with two daughters and in her "free time" she is earning her MBA at Louisiana State University. Her passion is growing businesses, building leaders, and having FUN!   https://classicpractice.com/

Howard sat down with Laura Hatch of Front Office Rocks, Sandy Pardue of Classic Practice Resources, and Dr. Gina Dorfman of YAPI to discuss all things practice management, human resources, profitability, and more at this year’s Townie Meeting 2018!   https://frontofficerocks.com/ https://classicpractice.com/ https://yapiapp.co/

In season 2 episode 35, George interviews Sandy Pardue, a seasoned practice consultant from Classic Practice Resources, who gives an energetic, information packed episode. Sandy has worked with a few of the dental legends, including Scott Leune, and her experience goes back for more than 25 years. She gives many pearls for practice transitions. The range of topics go from how important systems are, setting clear expectations for new team members, and tips to maximizing the front desk - from telephone tips, to recall management, a patient reactivation project, and broken appointments. Sit back for this one -- it’s a good one!   Check out The Ownership Accelerator For more information about Laurel Road Visit: https://www.laurelroad.com/sharedpractices/ Our Episode Resource Page where you can find all of the resources from our episodes - for free! Join our new Facebook Group! Reach out to George- George@sharedpractices.com   Sandy Pardue, Senior Consultant and Lecturer,  specializes in growing practices and de-stressing practice owners for over 25 years. As one of the industry’s leading authorities on team training, organization systems, processes, and most importantly RESULTS. Her years of consulting and speaking experience gives her a unique advantage and understanding of what it takes to motivate teams and create organized, productive practices with less stress for the practice owner.

Key Points at a Glance Sandy Pardue, Director of Consulting of Classic Practice Resources, Inc., in conversation with Naren Arulrajah In dentistry for 35 years Started consulting in 1993 Scheduling Academy Spice up your practice Make sure your internal marketing is in place What’s happening to your existing patients? Re-activation project Re-Calls Cell: 1-800-928-9289 Website: […] The post Make Sure That Internal Marketing is in Place in Your Dental Practice with Sandy Pardue appeared first on Growing Dentist Podcast Show.

Howard brought back three amazing podcast guests for an epic group discussion on managing your phone calls, hiring and firing, watching the numbers, and a whole lot more!   Sandy Pardue, Senior Consultant and Lecturer with Classic Practice Resources, has consulted with offices throughout the U.S., Canada and Mexico.  Dentistry Uncensored #32 http://bit.ly/HowardSpeaks32 www.ClassicPractice.com   Laura Hatch is the founder and owner of Front Office Rocks a company with the goal of helping other dental offices train and learn new policies and procedures that her team and has proven very successful in making dental offices work better. Dentistry Uncensored #235 http://bit.ly/DentistryUncensored235 www.FrontOfficeRocks.com   Rohit Garg is one of the co-founders of Practice by Numbers alongside his wife, Dr. Aditi Agarwal, DMD.  Dentistry Uncensored #740 http://bit.ly/DUwHF740 www.PracticeNumbers.com

Jason and Alan are joined by Dr. Dawn Kulongowski, Sandy Pardue and Elizabeth Corbin to talk about hiring in the dental office. Most owner dentists cringe when they have to hire someone new. What's the best way to know what you'll really get from a new employee? How do you sort through the applicants. This Brain Trust is packed full of no nonsense, actionable ideas for hiring. Let by Sandy Pardue of Classic Practice Resources, you'll be ready to fill your next opening in record time and get the right person. Some of these techniques are downright diabolical but they're all awesome. Get a pen and some paper before you start listening, because you're going to want to take notes! Some links from the show: The Dental Hacks Nation closed Facebook group has over 9500 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember...if you don't have any thing "dental" on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com. Cosmedent wants the Dental Hacks Nation to try their amazing new composite, Renamel Nano Plus! Use coupon code "Hacks Plus" at checkout on the website or when you call for an amazing 20% off any Renamel Nano Plus order! Check it out at www.dentalhacks.com/nanoplus The Heat Sync composite heater from Bioclear is one of the most important parts of the Bioclear Method. It allows you to deliver carpule after carpule of heated paste and flowable composite for the most demanding composite placement applications. Check it out at www.dentalhacks.com/heatsync Go Hack Yourself: Alan: iPad Pro 10.5" and Echo Bearcat wheeled trimmer If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about te DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! If you would like to support the podcast you can check out our Patreon page! Although the show will always remain free to download, our Patreon supporters get access to special bonus content including (at least) one extra podcast episode every months! Also be sure to check out the Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you're a part of the Hacks Nation!

Sandy Pardue and Dana Salisbury interview Rohit Garg with Practice By Numbers to talk about the software and how Classic Practice Resources uses the data with clients.

Sandy Pardue is back on the show!  This time she shares her wealth of wisdom on case acceptance. If only 37% of your diagnoses being treated, you must listen to this 2 part series.  Sandy Pardue, Senior Consultant and Lecturer with Classic Practice Resources has consulted with offices throughout the U.S., Canada and Mexico. She is an energetic and highly competent lecturer and consultant in the area of dental practice management. Sandy has over 35 years of “hands-on” experience in the dental field, and for three consecutive years, DENTISTRY TODAY Magazine has recognized her as one of the country’s leading speaker-consultants. http://classicpractice.com/

Sandy Pardue is back on the show!  This time she shares her wealth of wisdom on case acceptance. If only 37% of your diagnoses being treated, you must listen to this 2 part series.  Sandy Pardue, Senior Consultant and Lecturer with Classic Practice Resources has consulted with offices throughout the U.S., Canada and Mexico. She is an energetic and highly competent lecturer and consultant in the area of dental practice management. Sandy has over 35 years of “hands-on” experience in the dental field, and for three consecutive years, DENTISTRY TODAY Magazine has recognized her as one of the country’s leading speaker-consultants. http://classicpractice.com/

It’s one thing to know how to use a sickle probe. But knowing how to make your practice profitable is another. And to be profitable year after year, you’ll need to adapt to certain changes: Modern dental equipment New technology Relevant marketing strategies But there’s one part that doesn’t change: People. To run a stellar dental practice, you need a good staff. And if you’re wondering what it takes to have a good staff, there’s no better person to turn to than Sandy Pardue. Sandy is the senior consultant at Classic Practice Resources, a key contributor to DentalTown, and director of the Spice Up Your Practice training events. If you’re looking to grow your staff soon, you’ll appreciate the bonus. It’s Sandy’s employment application that will help you identify the best fit for the role. Get that here. Here are a few things you’ll discover in today’s episode: The mistake that will get potential clients going to see other dentists instead of coming to see you (and how to avoid it) What job title to avoid to prevent confusion in responsibilities (especially with larger age gaps) The four parts you need to fill in your front office (and what personality traits to look for when hiring for them) A key characteristic to pay attention to during interviews (that may cause problems if overlooked) The difference between an interview and an outerview What to do before, during, and after an interview to find the best candidates for the job (and maybe even get new clients out of it) The staffing ratio formula to make sure your business runs smoothly Why block scheduling can be a costly mistake How The Hawthorne Effect can be applied to your practice to make it more efficient Red flags when buying a practice (and the first thing you’ll want to do as a new owner) How to tell when someone’s not doing their job The key metrics to maintain a high performing office   Free Episode Bonus: If you want to improve the quality of your hires, this bonus will come in hand. Sandy has provided an employment application to help you find the qualities you’re looking for, rather than relying on a resume that only shows you what they want you to see. Click here to access that now. Quote: “Nothing in your practice is more important than time.” – Sandy PardueResources: Classic Practice Resources WebsiteContact Sandy Pardue via Email Support The Show: Without you, Ambitious Dentists, this show wouldn’t exist. If you enjoyed today’s episode, please go here to give me an honest rating and review in iTunes. This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.  

Most dentists dream of a practice where they are in the back doing clinical dentistry and their office runs like a finely tuned machine without their input. That's where our guest, Sandy Pardue, comes in. Whether it's rescuing appointments from cancellations, avoiding embezzlement or helping the front office run more smoothly, Sandy and her business Classic Practice Resources can help. We had Dr. Dawn Kulongowski, Dental Hacks favorite and Classic Practice client to help with our interview. We think you'll find it valuable! The Brain Trust follows up with more dental emergency goodness! Who was that guy that used his knee on someone's chest to take a tooth out? Why has almost every patient heard that story? What are the keys to scheduling emergencies in a way that doesn't mess with your mojo? Go Hack Yourself: Jason's 3D printer The Compopen from Ronvig If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! Also be sure to check out the brand new Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you're a part of the Hacks Nation!

In episode 79 we speak with Sandy Pardue of Classic Practice Resources. Sandy helps dental practices create and monitor systems throughout the office but she's also passionate about keeping dentists out of trouble with embezzlement! Dr. Dawn Kulongowski joins Jason and Alan in an entertaining and informative discussion of what dentists can do to foil those that would steal from them! In the Brain Trust segment Alan is joined by Dr. Matt Standridge, Dr. Dawn Kulongowski, Dr. Tiffany Lee and Dr. Mike Keller to talk about dental emergencies. We talk about the basics...most common, what the appointment is like and all that. Then, we start talking about our best dental emergency stories. And it gets really good! Sandy's checklist to safeguard your practice! Go Hack Yourself: Ikea Alex drawer unit on casters (retails for $119, Alan quoted the "non-caster" unit at $60) Belmont "swing-mounted" delivery system If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! Also be sure to check out the brand new Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you're a part of the Hacks Nation!

Late cancelations and no-shows are likely robbing you of thousands of dollars each month.  Sandy Pardue gives you simple strategies to fix this problem. From the initial call to the appointment wrap-up, you and your team must deliver and communicate value.  Sandy is the Director of Consulting with Classic Practice Resources. Her comprehensive and interesting approach to dental office systems, offers a refreshing point of view on how to become more efficient and productive in a dental practice. You can reach Sandy by e-mail at sandy@classicpractice.com or by calling 800-928-9289.