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NLR Managing Director Jennifer Schaller speaks with Chris Fritsch, Founder of CLIENTSFirst Consulting, about how law firms can thoughtfully and successfully integrate customer relationship management systems, or CRMs, into their daily operations—boosting contact management, business development, and client service in the process. Follow the National Law Review on Our Channels: Facebook: https://www.facebook.com/NatLawReview/ LinkedIn: https://www.linkedin.com/company/the-national-law-review/ YouTube: https://tinyurl.com/NatLaw-YouTube Twitter: https://twitter.com/natlawreview Interested in publishing or advertising with us? Contact us at info@natlawreview.com
Bassam Salem, founder of AtlasRTX, joins hosts Tori and Coppers. Bassam founded AtlasRTX with a simple mission; to build a role model technology company based in Park City, Utah that showcases best practices in customer experience (#ClientsFirst), employee experience (#CofounderCulture & #BluntButKind), and business development (#MoreWithLess & #IntellectuallyHonest).AtlasRTX Website Music: Starlight by QB
In this episode, I am getting a little spicy as I share some thoughts and perspective on the coaching industry. How coaches need to stop shaming their clients to do x,y,z or they won't be successful. I also share some tips for the client when it comes to making choices in their own business and how they can create a checklist to refer to when it comes to selecting a coach. In this episode, we discuss: 1) How coaches can stand in integrity in their business by continuing to commit to doing their own work, their own healing and then speak to their clients from that grounded space instead of from the lack, shaming and judgement space. 2) I shared some tips to creating your own checklist when it comes to choosing a coach who may expand you to step into the impact you here to create. How it's so important to not choose a coach out of lack or FOMO, yet to choose to get in the rooms or containers that inspire you to move out of your own way to build what you are here to Join the Rising Leaders Collective https://marshavanw.com/rlcm Hypnosis/Subliminals Bundles for Leaders in Life and Business https://www.marshavanw.com/offers/56vXSnx9 Marsha Vanwynsberghe — Author, Speaker and Life CoachMarsha is the 6-time Bestselling Author of “When She Stopped Asking Why”. She shares her lessons as a parent who dealt with teen substance abuse far past the level of normal experimentation. Through her programs, coaching and live events for women, Marsha is on a mission to teach you how to “Own Your Choices” in your own life. She teaches women how to own their stories, lead themselves and pay it forward to others by creating businesses that serve, support and impact others.
In episode 19 of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson, PR & Digital Engagement Manager, and Jon Pittham, Managing Director of Karman Digital. Together they discuss what to look for when choosing a HubSpot Solutions Partner agency to work with. Formerly hosted by ClientsFirst.
In episode eighteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson of Karman Digital and Lisa Kelly of HubSpot. Together they discuss HubSpot portals and how you can get more out of them. Formerly hosted by ClientsFirst.
In episode seventeen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and Matt Wood of Karman Digital. Together they discuss the campaigns tool in HubSpot - how it works and when to use it. Formerly hosted by ClientsFirst.
In episode sixteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and the Karman Digital development dream team; Jon Dean and Chris Brown. Together they discuss HubSpot modules: What are they? How do they work? And how can they help your website? Formerly hosted by ClientsFirst.
In episode fifteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and Matt Wood of Karman Digital. Together they discuss HubSpot workflows: What are they? How do they work? And how can they help businesses? Formerly hosted by ClientsFirst.
In episode fourteen of PodSpot, the unofficial UK HubSpot podcast, Kerry Thompson, PR and Engagement Manager at Karman Digital, talks with Jon Pittham and Gemma Hayes, Directors at Karman Digital. Together they explore what digital will look like in 2021. Formerly hosted by ClientsFirst.
In episode thirteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and Jon Pittham of Karman Digital. Together they discuss how some HubSpot users aren't utilising HubSpot to its fullest potential, and how that can change. Formerly hosted by ClientsFirst.
In episode twelve of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Rahmona Henry, Developer Advocate at HubSpot. Together they discuss HubSpot's newest enterprise-level feature: custom objects. Formerly hosted by ClientsFirst.
In episode eleven of PodSpot, the unofficial UK HubSpot podcast, SJ Hood, Content Specialist at Karman Digital, talks with Damien Egan, Senior Channel Account Manager at HubSpot. Together they discuss HubSpot, pricing, and how to decide what your business needs. Formerly hosted by ClientsFirst.
In episode ten of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Davis Mastin, Associate Product Manager for Reporting at HubSpot. Together they discuss Account Based Marketing (ABM) and how businesses can get started. Formerly hosted by ClientsFirst.
In episode eight of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Kerry Thompson, PR & Engagement Manager at Karman Digital. Together they journey into the wild world of social media management. Formerly hosted by ClientsFirst.
In episode seven of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Chris Brown, Head of Development at Karman Digital. Together they discuss the good, the bad and the complicated of comparing HubSpot's CMS Hub and WordPress. Formerly hosted by ClientsFirst.
In episode six of PodSpot, the unofficial UK HubSpot podcast, Jon Pittham, Managing Director at Karman Digital, talks with Nick Piper, Strategic Business and Operations Manager at Yorkshire Building Society (YBS). Together they discuss Nick's role and the path on which HubSpot has led the YBS sales team. Formerly hosted by ClientsFirst.
In episode five of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Alice deCourcy, Chief Marketing Officer at Cognism Group. Together they discuss Alice's HubSpot journey through multiple roles and businesses and how marketing leaders can get the most from HubSpot. Formerly hosted by ClientsFirst.
In the fourth episode of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Jon Pittham, Managing Director at Karman Digital. Together they discuss sales tools, describing how HubSpot's sales features can revolutionise salespeople's capabilities. Formerly hosted by ClientsFirst.
In the third episode of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Jon Pittham, Managing Director at Karman Digital. Together they explore automation through the HubSpot workflow tool. Formerly hosted by ClientsFirst.
Matt Wood, Digital Strategist at Karman Digital, talks with Donal Keaveney, Go-to-Market Lead for CMS Hub at HubSpot EMEA. Together they discuss both the CMS Hub and a favourite HubSpot tool, smart content. Formerly hosted by ClientsFirst.
In the first episode of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at Karman Digital, talks with Luke Summerfield, Go-to-Market Lead for Web and CMS Hub at HubSpot. Together they explore the launch of HubSpot's new CMS Hub, a radical reinvention of the modern CMS. Formerly hosted by ClientsFirst.
This week on the podcast we have two guys that throughly believe that the pen is mightier than the sword... Yes we have two copywriters in the shed, as I welcome podcast newbie Sam Jones and a previous podcaster Chris Clark to Jabber from the hut. The theme of this episode is all around copy and 'why it matters' in the digital age. Often shunned by its more visual and colourful siblings design and development, copy is an integral part of marketing and content. The guys talk about everything from what makes a good copywriter, to how copy is taking the lead in modern digital marketing practices. We also managed to record this on the hottest day of the year in a well insulated shed with no air con which was interesting to say the least...
In episode 23 of the Growth Series podcast, Katie Pepper, Communications Manager at Accord Mortgages, is joined by Sam Turner, Head of Digital at ClientsFirst, to discuss conversion rate optimisation. Together they talk about how to build an effective CRO strategy, why CRO is becoming ever more important for the development of websites, and how it's a crucial element of Growth Driven Design.
How does brand and design fit into a growth marketing strategy? Yes it’s an interesting question and one we have endeavoured to answer for you! This week we invited our head of design Adam Taylor into the shed, a fountain of knowledge on the world of design and brand. We talk about the way brand fits into a marketing strategy, design principles and what the aspects of a good brand are. Remember; it’s not all about the logo!
This week on ‘Jabber from the hut’ we venture into the mysterious world of conversion rate optimisation, or CRO for short. We’re joined by our Head of Digital Sam Turner and our Managing Director Jon Pittham to look into this ‘dark art’ of marketing. We outline what it takes to develop a solid CRO strategy and how to fit it into your website builds. Then our resident experts talk about some of the tools available to help measure and carry out CRO.
Episode 10 of Jabber From The Hut sees the conversation turn back to website development and more specifically, Content Management Systems (CMS). Matt & Jon welcome Head of Development at ClientsFirst, Chris Brown to chat about the future of CMS. They talk about current CMS platforms and what they can do for businesses, how they are changing and how they have changed over the last 10 years and the future of web development in general. They also have an interesting chat about the future of the ‘web developer’ job role and AI.
Episode 9 of Jabber from the hut welcomes back the dream team of Sam Turner and Jon Pittham to the shed to discuss a new concept call conversational marketing. What is conversational marketing I hear you say? Well within the digital world it’s quite a new concept. Technology has now allowed businesses to talk directly to their customers, and speaking to your audience in a more human way is more important than ever. The guys discuss the theory behind conversational marketing, the technology that is bringing it forward and practical advice for marketing, sales and services teams to implement it.
Episode 8 of Jabber from the hut sees Sam relegated back to the subs bench, and we welcome Gemma Bowman (Resource and Operations Manager @ ClientsFirst), to talk about all things Agile. They talk specifically about the ‘Agile methodology and way of working’, something we have recently adopted at ClientsFirst. While traditionally used in the software development sector, ‘Agile’ is quickly being adopted across more and more industries as a solution, for teams and businesses. The keyword? Collaboration! Gemma and Jon provide some really great insight into how marketing teams and businesses as a whole can adopt ‘Agile’ as a way of working and how it can benefit them.
The founding vision was equally simple: to enable the future of engagement – real-time experience (RTX) that brings together artificial intelligence chatbots, mobile messaging, and human augmentation under the tagline “chatbots + humans, better together.” Bassam founded AtlasRTX with a simple mission: to build a role model technology company based in Park City, Utah that showcases best practices in customer experience (#ClientsFirst), employee experience (#CofounderCulture & #BluntButKind), and business development (#MoreWithLess & #IntellectuallyHonest).Bassam holds B.S., M.S., and M.Phil. degrees in Computer Science as well as an M.B.A. in Management of Technology from the University of Utah. Check out Bassam's TEDx Talk: Has Mass Media Turned Us Into Label Mongers?
Episode 6 of Jabber from the hut features marketing coach & consultant (and Newcastle United fan) Ian Brodie the creator of the 30 Minute Marketing Plan for winning the clients you need in less than 30 mins a day. The theme of this podcast centres around LinkedIn and using LinkedIn as a growth marketing tool. The platform has undergone some big changes over the last year and is quickly becoming a more feature rich, more engaging platform for businesses and marketers.
Episode 5 of Jabber from the hut sees Jon, Sam & Matt discuss the often overlooked subject of client experience within the B2B professional services industry. They talk about how first impressions count in the B2B industry and making a good first impression both on and offline can be the difference between winning or losing a client. Sam creates his own buzz acronym which is a personal life goal of his and Jon talks us through the joys and perils of HMRC’s website. The guys also find out how hot the shed can get due to its impeccable insulation.
Episode 4 of Jabber from the hut sees Jon, Sam & Matt deviating off marketing into sales, and more specifically sales enablement. The guys discuss how businesses can thrive when both marketing and sales are properly aligned, and they talk about what is needed to put this into practice. From content to tech and automation, no stone is left unturned in this podcast… There is even talk of a joint marketing and sales night out? Unheard of right? No episode of Jabber from the hut would be complete without the usual off topic chat which in this episode mainly revolves around Matt making Sam & Jon sell him a pen and a mug… Yes that classic scenario.
Episode 3 of Jabber from the hut sees Jon, Sam & Matt discussing their growth marketing predictions for 2019. In a bumper extended episode they discuss everything from the rise of Growth Marketing based job roles, to starting movements in the B2B industry, to where marketing juggernaut HubSpot are going next, to using video in everything. No episode of Jabber from the hut would be complete without the usual off topic chat which in this episode mainly revolves around Sam trying to take over the show.
In episode 2 of Jabber From The Hut, we are back with Jon Pittham and Sam Turner talking about all things Inbound & Growth Marketing. We discuss a new way of designing and developing websites called Growth Driven Design or GDD for short, which has taken the Inbound world by storm. We also discuss the aesthetics of the ClientsFirst hut/shed, we talk about Jon’s view of the ClientsFirst staff and there is a brief mention of the infamous ClientsFirst festive Video. It’s one not to be missed!
In this episode of Aider & Abettor, Avi and Sajid interview Los Angeles Deputy Public Defender Elizabeth Lashley-Haynes about the #clientsfirst #notmypd movement in Los Angeles County. The Board of Supervisors in Los Angeles appointed an attorney with zero public defense experience to be the interim head the largest Public Defender's Office in the United States. In response, public defenders and community allies organized opposition to the appointment. This included a protest of the appointment by over 150 public defenders. Elizabeth talks about what is going on in Los Angeles. If you would like to learn more about the opposition to this appointment, check out this petition: https://www.change.org/p/the-los-angeles-county-board-of-supervisors-la-county-board-of-supervisors-remove-interim-public-defender-nicole-davis-tinkham
Jon Pittham on putting personality into business brands - MAF106 My guest on the show this week is Jon Pittman. A former financial adviser now running a marketing agency. We talk about how to build more personality into business and financial planning brands. Welcome to episode 106 of the Marketing and Finance Podcast. We chat about: How digital has blurred the boundaries between creative, marketing and PR agencies A new breed of financial planners who are looking to use digital as a catalyst for growth How Google is replacing the referral as a source of clients Building more personality into your business brand using the "human touch" Who is Jon Pittham? Jon is owner and MD of ClientsFirst, an integrated marketing agency specialising in the B2B and professional services sectors. He's all about helping businesses reach their audience with the right message at the right time. Building their brand and proposition; expanding digital reach; creating opportunity; engaging and connecting with their audience. Jon has worked for Friend's Provident before as stint in a financial adviser firm before launching his current venture. Links and Show Notes. For links to the books and apps mentioned by Jon, please visit http://rogeredwards.co.uk/MAF for the show notes. What is the Marketing and Finance (MAF) Podcast? The podcast for ideas and inspiration on marketing your business and growing your business, and for discussing topics on all things finance. The MAF Podcast is a 30 minute radio show you download from http://rogeredwards.co.uk/MAF, iTunes or Stitcher Radio. Each week you'll hear interviews with business experts, marketers, entreprenuers and journalists. Interviews to listen to in the car, on the train or on the treadmill. Or even in the bath! We talk about: How you can grow your business using content marketing and social media How you can keep your Marketing strategy and communications simple Topics, issues, products and business models from the world of finance You’ll take away one or two big ideas that you can apply to your business. So you can keep marketing your business to keep growing your business. I’m your host, Roger Edwards. A marketing guy from Edinburgh I help people like you with your marketing strategy, content and social media. Until I set up my own business I was in and out of senior marketing roles in UK Financial Services Companies for two decades. Some of you might remember me as the Marketing Director and Managing Director of Bright Grey and Scottish Provident. Please subscribe to the Podcast on iTunes and I’d be grateful if you would leave a review. http://rogeredwards.co.uk/itunes Fancy Appearing on the Show? Would you be interested in appearing on the MAF Podcast? Have you an exciting marketing or finance story to tell? Do you fancy drawing out some inspirational ideas that MAF listeners can take away to use in their own businesses? Do please contact me if you want to get involved. http://rogeredwards.co.uk