Podcast appearances and mentions of jerry zigmont

  • 4PODCASTS
  • 70EPISODES
  • 50mAVG DURATION
  • 1MONTHLY NEW EPISODE
  • May 20, 2025LATEST

POPULARITY

20172018201920202021202220232024


Best podcasts about jerry zigmont

Latest podcast episodes about jerry zigmont

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 288: Shoehorns, Straight Jackets & Ducktape

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later May 20, 2025 50:21


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.

apple drawn straight jackets jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 020: Client Anecdotes & Rates

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Apr 8, 2025 62:47


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 087: Joe's Birthday Bash

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Feb 25, 2025 73:52


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
599: Empowering Your Tech Business: Systems, Billing, and Client Communication

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 7, 2025 58:35


In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting checks and move to fully automated credit card payments, the advantages of using services like RepairShopper and Smith AI, and the benefits of having a systematic approach to client management. Jerry shares his thoughts on the effectiveness of keeping track of all internet service expenses and offers a real-world example of helping a client identify unnecessary costs. They both emphasize the need for tech consultants to continually reevaluate their tools and services to maximize efficiency and profitability.

Command Control Power: Apple Tech Support & Business Talk

A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Give Your Dough To The Baker

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Dec 10, 2024 52:38


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn dough apple support mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Interview with Dr. Howard Oakley of The Eclectic Light Company

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Nov 12, 2024 46:31


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Dante's Ring Of Sonos

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Oct 15, 2024 48:18


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 325: Interview With John Moder of Crisp Solutions, LLC

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 17, 2024 52:10


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 224: Interview With Christopher Holmes of Rooted Consulting & HCS Technology Group

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 16, 2024 63:45


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple consulting rooted drawn technology group apple support mactech christopher holmes jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 366: Do You Think I'm An Idiot?

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jun 25, 2024 36:59


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple idiots drawn apple support mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLC

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jun 11, 2024 62:37


The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area  Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 467: Interview with Brian Best from BestMacs and Mac-MSP Gruntwork

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later May 28, 2024 89:17


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn apple support mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 071: Adware & Malware Focus with Thomas Reed of TheSafeMac and AdwareMedic

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later May 14, 2024 53:21


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 120: Shelley Watson of Wheelwrights, LLC - Managing Your Business

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Apr 16, 2024 67:20


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
561: UniFi-ed by Chaos: Adventures in Ubiquiti Network Warfare

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Apr 9, 2024 53:42


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 401: Interview With Ryan Grimes Of My IT Indy

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Mar 12, 2024 54:42


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple indy drawn apple support mactech ryan grimes jerry zigmont
Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 361: Command Control Power "Almost Live" at ACEs 2020

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Feb 20, 2024 61:18


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn aces almost live apple support jerry zigmont command control power
Command Control Power: Apple Tech Support & Business Talk
553: The Mac at 40 With Chris Hawver, Tim Pearson, Ted Freitas & Steve Sorbo

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Feb 13, 2024 57:11


Celebrate 40 years of the Mac with Sam Valencia, Jerry Zigmont, and Joe Saponare, seasoned Apple Consultants Network members. These tech experts share 20+ years of experience through discussions on: solving tech support mysteries, hilarious client stories, and the Mac's impact on technology and culture. Joining them are Chris Hawver, Tim Pearson, Ted Freitas, and Steve Sorbo for a nostalgic journey.

apple celebrate mac freitas sorbo apple support tim pearson mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 133: Jonathan Spiva of 74bit.com - "IT As A Service"

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 23, 2024 56:37


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
BEST Of CCP - 239: Joe's Super Secret Password - PSIMacRules!

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 2, 2024 60:05


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
BEST Of CCP - 330: "A Cautionary Tale" With Richard Wingfield Of Envision Design

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Dec 12, 2023 51:35


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 246: Let Go Of My Echo

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Nov 28, 2023 45:06


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 210: Managed Services - "A Look To The Future" withJason Harrison of Harrison Technology Consulting

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Nov 14, 2023 69:24


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Interview with Justin Maxwell of Smith.ai & Keypad

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Oct 31, 2023 43:06


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn keypad justin maxwell smith ai jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 140: Tom Bridge of Technolutionary.com - Go iPad Pro or Go Home

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Oct 17, 2023 55:34


Sam Valencia, Jerry Zigmont and Joe Saponare

ipads go home ipad pro tom bridge jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 196: Phil Schilmer Calls Apple Support

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 26, 2023 58:41


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn apple support mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 202: Live With Justin Esgar of ACES Conference & KGinger Consulting

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 12, 2023 41:23


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple consulting drawn apple support mactech justin esgar aces conference jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 168: Interview With Guillaume Gète - Consultant & DiskMaker X Developer

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 29, 2023 79:29


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple consultants developers drawn apple support mactech guillaume g jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 035: Interview with Mike Kingsley, Kingsley MacConsulting

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 22, 2023 82:13


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 151: "Man, this MSP thing, could really be working for me!"

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 8, 2023 43:10


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn apple support mactech jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
260: Live From ACES - "Joe Has Left The Building"

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 25, 2023 36:42


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 020: Client Anecdotes & Rates

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 18, 2023 65:48


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP 257: Interview With Lucas Acosta, CEO of Foojee Consultants in Atlanta, Georgia

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jun 27, 2023 38:22


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
247: Interview with Michael Thomsen, Director, Origin84

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later May 16, 2023 49:07


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

director apple drawn apple support mactech michael thomsen jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
170: Interview With Greg Brewer CEO of Prosoft Engineering, Inc

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Apr 18, 2023 52:34


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 132: The Friends and Family Rate - 2015

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Mar 14, 2023 47:48


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 001: WWDC Keynote Reflections: Mac Pro, etc

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Feb 7, 2023 58:52


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP -Adam Engst of TidBITS Content Network for Apple Consultants & Will O'Neal

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 10, 2023 47:36


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Interview With Mike Bombich of Carbon Copy Cloner 2015

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Dec 6, 2022 52:28


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP- 059: Interview with Rich Trouton 2014

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Oct 25, 2022 65:56


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 082: Interview with Charles Edge of Krypted.com

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 13, 2022 48:22


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

apple technical apple support mactech charles edge jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
480: Interview With Dave Hamilton - CEO of BackBeat Media, Mac Geek Gab, Gig Gab, and Business Brain Podcasts

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 6, 2022 69:41


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Nights of the Residential Roundtable - Part Two

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 30, 2022 39:28


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Nights of the Residential Roundtable - Part One

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 23, 2022 40:41


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - "Building your Brand" with Erin Bury - Managing Director of Eighty-Eight Agency

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 16, 2022 47:15


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 211: Live At The ACES Conference 2017 - “Esposito!”

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 9, 2022 58:09


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

apple technical esposito apple support mactech aces conference jerry zigmont
Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - 260: Live From ACES - "Joe Has Left The Building"

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Aug 2, 2022 36:08


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk

Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast. For our “cold open,” listen in on our candid chat about the work that goes into producing a weekly show for nine years, how we share the workload, and what we hope to get back from our community. We discuss the great response to our recent Patreon-only show with Tim Pearson. Joe recaps some of the recent Patreon-only episodes that supporters have enjoyed recently, including Mistakes and Adventures in Billing, Rates & Service Offerings with Tim Pearson of CreativeTechs (mentioned above), an interview with Richard Wingfield of GObytes and Envision Design about productivity, organization, and time management, and an upcoming episode about client frustrations. Jerry brings up email hosts and we discuss Microsoft 365 vs. other options like Fastmail, Rackspace, etc. Joe describes an issue helping a client recover their Microsoft 365 hosted email account when the client-managed admin account was compromised and the recovery email address was changed to a non-existent email address. Sam shares a personal story about someone near and dear to him being scammed and having funds taken. How can we help guide clients to evaluate scams accurately? Business idea that probably already exists: a website to forward your emails to in order to determine if it's a scam. Could something like that work for phone calls too? Wouldn't it be great if we had stories to share with clients to motivate them to care more about their own online security? Send us your stories! We hope to see some of them in an upcoming TidBITS Content Network article. As Adam Engst says, “People respond better to narrative than nagging.” Speaking of helping people understand the importance of security, Joe wants to remind listeners about honest.security (by our supporter Kolide) and the 5 Tenets of Honest Security.

Command Control Power: Apple Tech Support & Business Talk
473: Announcing the Mac Admins Foundation with Tom Bridge, Rich Trouton and Chris Dawe

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 19, 2022 40:30


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast. Congrats to the Mac Admins Foundation on their successful launch! We were honored to be joined by several board members of the Mac Admins foundation including returning guests Tom Bridge and Rich Trouton, and new voice Chris Dawe. The Mac Admins Slack workspace currently serves almost 50,000 members, with approximately 5,000 monthly active members. Beyond providing for the use of community tools like the Mac Admins Slack workspace, the mission of the Mac Admins Foundation is to foster connections, share and preserve knowledge, protect the the independence of the community, and maintain broad accessibility to all community resources. TOM BRIDGE, CO-CHAIR Tom Bridge is the Principal Product Manager for Apple Technologies at JumpCloud. He is also the producer of the Mac Admins Podcast. He lives in Washington, D.C. with his wife Tiffany, their son Charlie, and large cat, Macro. Prior to joining JumpCloud, he was a partner at Technolutionary LLC, where he managed IT operations for more than 60 Mac-focused businesses, including the 9:30 Club, Arcadia, Navanti Group, and more. RICH TROUTON, TREASURER Rich Trouton has been doing Macintosh system and server administration for over twenty years and has supported Macs in a number of different environments, including university, government, medical research, advertising and enterprise software development. His current position is at SAP, where he works with the rest of the Apple@SAP team to support SAP's Apple community. Rich has also written for Peachpit, Apress and MacTech Magazine on various ways to manage Apple devices. CHRIS DAWE, SECRETARY Chris Dawe is a consultant specializing in Apple technologies and networking. A partner in Seattle-area consultancy Wheelwrights, Chris manages systems for a variety of businesses, speaks regularly on industry topics such as Wi-Fi and IT management, and helps lead the Shadowy Cabal running the regional meetup group Apple Admins of Seattle and the Great Northwest. SUPPORT CMD CTRL PWR Command Control Power has reached our 9th anniversary! We have been recording new episodes every week since June of 2013. We are very appreciative of our Patrons and over the next month or so, we are going to do something a little different to show our appreciation. We will be airing new shows every week on the private Patreon feed. On the public show we will re-air a classic episode from our catalog of almost 500 episodes, along with the occasional new show. Become a Patron today for access to the freshest content, get a peek behind the scenes, and more candid conversations about running our businesses, dealing with clients and fixing tough technical issues.    

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP -008: Live from ACN Advanced Camp in Austin, TX -2013

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 5, 2022 58:11


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk
450: Low Hanging Fruit & Slow Paying Clients

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Feb 8, 2022 62:26


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
439: Managed Services discussion with Luis Giraldo

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Nov 16, 2021 90:06


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
421: Meet Me In The Back Of Sizzler

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jul 13, 2021 50:47


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Command Control Power: Apple Tech Support & Business Talk
418: Interview With James Chiappetta, Security Expert From Better Appsec

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jun 22, 2021 36:32


Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Today they speak with James Chiappetta, Security Expert From BetterAppsec.com

Command Control Power: Apple Tech Support & Business Talk

Topics: -Joe & Jerry geek out about the Lord of the Rings trilogy. -Jerry gushes over Gal Gadot. -He also confuses the term “throw some shade”. -Jerry talks about his fancy water rower and using Apple Fitness+. -There are some limitations of Apple Fitness+, including needing an Apple Watch when using it with an Apple TV. -Joe & Ashleigh take daily walks as part of their exercise and he talks about sharing fitness data -A post holiday COVID update. -Joe talks about 1Password’s regression. -Evernotes update is underwhelming as well. -In the “I should know this” nook, Jerry discovers how to swipe between apps on the iPhone. -Joe actually attended the MacWorld when Steve Jobs introduced the iPhone. -“Drag up and make an upside down L”. Sound advice from Jerry Zigmont. -On New Year’s Eve, one of Joe’s clients has a greyed out Get button on her iPad. Turned out to be iCloud Family Sharing restrictions. -Splashtop SOS on the iOS App Store gets two thumbs up from Jerry: https://apps.apple.com/us/app/splashtop-sos/id1230853703

The Paul Leslie Hour
#422 - Jerry Zigmont

The Paul Leslie Hour

Play Episode Listen Later Jun 17, 2020 31:55


422 - Jerry Zigmont This is the interview which got me more fascinated with traditional jazz music. Jerry Zigmont is a “premier trombonist of the New Orleans style." For many years, he performed and toured with Woody Allen & The Eddy Davis New Orleans Jazz Band. The band performed from a repertoire of over 1,200 songs ranging from early 20th century popular tunes, hymns, spirituals, marches, blues and rags. The musical director was the late Eddy Davis, a legendary hall of fame 4-string banjo player and the band also featured film director, writer, actor, and comedian Woody Allen on clarinet. Zigmont is featured on the band soundtrack recording Wild Man Blues and performed extensively with the group bringing the rare, traditional and authentic New Orleans Jazz to many countries around the world. For many years, the Eddy Davis New Orleans Jazz Band with Woody Allen performed traditional New Orleans style jazz. The band drew inspiration from the artists Woody Allen has admired since his youth including Sidney Bechet, George Lewis, Johnny Dodds, Jimmie Noone and of course, Louis Armstrong. Jerry Zigmont's trombone playing is steeped in the classic New Orleans tradition, with its trademark raw power and "straight form the heart" approach. He began recording and touring with renowned British clarinetist Sammy Rimington in 1987 and went on to work with many legends in the Jazz world. Zigmont's insightful historical perspectives on music make for an intriguing interview and he gives an inside look into one of the only bands in the world performing this style of jazz. The Paul Leslie Hour is a talk show dedicated to “Helping People Tell Their Stories.” Some of the most iconic people of all time drop in to chat. Frequent topics include Arts, Entertainment and Culture.

Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple mac drawn tech support apple support mindful new year jerry zigmont
Command Control Power: Apple Tech Support & Business Talk

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.   - Jimmy Obomsawin at jimmymacsupport.com in Washington DC and suburban Maryland had some followup to Joe's story about batch renaming files using the Finder, which Joe found out through this iMore article. Jimmy did some investigative work to determine this feature was released back in Yosemite!   - We discuss clients taking matters into their own hands: Jerry's client unplugs Ethernet cables because they claim he told them that would fix it, and Sam's client reset the AirPort back to factory defaults... "was that bad?"   - Joe shares the story of a one-time client with all the wrong equipment, which had been recommended and configured by a "computer friend". The Seagate NAS RAID enclosure failed, and now she's running off of RAID 0 primary storage. Needs new primary storage and new backup, and new workflows, and doesn't have the budget or interest. Sam points out the importance of walking away from a scenario like this before taking on the responsibility (and liability), and Jerry seconds this: "run away!"   - Sam has an update about a client forwarding his recommendations to the former (current?) "IT guy" who will be doing the new equipment setup remotely from Florida.   - Sam talks about lessons shared by Jerry and Joe on a previous show, about how to navigate personal relationships with clients.   - Sam talks about the challenges of selling subscription security services on firewalls, and clients finding parts for cheaper online.   - Jerry reveals a new wrinkle with his MacBook Pro 13-inch 2015 model that may have fallen off the back of a truck, when it comes back from repair and shows it's under managementby Amazon  

ACEs conference Podcast
We interview ACEs Attendees & Command Control Power hosts, Jerry, Sam & Joe

ACEs conference Podcast

Play Episode Listen Later Feb 18, 2019 12:04


We interview ACEs Attendees and Command Control Power hosts, Jerry Zigmont of MacWorks, Sam Valencia of HCS Technology and Joe Saponare of Psi Mac - talking about what ACEs has done for them, and how it has changed their business.

hosts aces attendees jerry zigmont command control power
Command Control Power: Apple Tech Support & Business Talk
293: It's A Dream Come True, But Not Without Its Challenges

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 22, 2019 53:47


A weekly Podcast where Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. Topics: -Jerry gets beat up on social media for his browsing habits -TidBITS is having a membership drive! Please join us in supporting TidBITS so they can continue to well written, relevant Apple focused content.  https://tidbits.com/membership/benefits/ -Sam had to turn his back on his Mac recently because his 2016 MacBook Pro had to be sent in for repair under the keyboard repair program.  He reported very positive results overall.  A couple of things he missed were related to not syncing Desktop & Documents to iCloud and some websites not displaying as expected in iOS. -Inevitably, the conversation steers towards Joe’s “janky” 15” MacBook Pro and the built-in cooling vent.  He also talks about the repair performed in office, thanks to tools and guides from iFixIt. -Jerry comes up with a new Command Control Power drinking game -Joe specced a new MacBook Air for a client, who had almost 500GB of data. On the MacBook Air, this necessitates a $1000 upgrade to 1.5TB SSD. For comparison, he specced a MacBook Pro 13-inch Touch Bar & Touch ID with 1TB SSD (16GB memory in both) and found that the price was exactly the same: $2599. The MacBook Pro has the Touch Bar and much better performance, but for the same price the MacBook Air has better battery life and portability, more storage as configured and no Touch Bar which might be benefit to some people. So it comes down to trade-offs. See Gruber's take and the video comparison he linked to by Quinn Nelson   -Joe’s tip of the week: earn Apple Gift Cards on the Barclaycard Visa® Signature with Apple Rewards. 3 points per dollar on all purchases made at Apple or iTunes, 2 points per dollar on restaurant purchases, and 1 point per dollar on all other purchases   -Hazel by Noodlesoft is a product recommended by Jerry to create rules for folders.  For instance, Jerry has a folder on his Desktop of his Mac that can do OCR, specifically with PDFs.  He uses that along with PDF Pro from Smile Software.   -Joe gets giddy when talking about Automator and AppleScript.  He talks up using AppleScript to manage his status board at his office, where he posts photos of his adventures with Ashleigh.  Jerry is concerned about how his staff reacts to Joe living the high life while they are at work.   -Joe revisits his clients issue with the Share menu on an iMac Pro: the Share menu would appear, but it would be frozen, and the only way to dismiss would be to quit the app in question. At long last, the problem is solved. Joe shares the exciting conclusion.   -Joe shares the solution to his longtime issue logging into sites with untrusted self-signed certificates. The message would show "This Connection Is Not Private" and you could click Show Details, then click Visit this Website, which would prompt for the login password. However, then it tries to reload the page and the same thing happens (This Connection Is Not Private...). Solution: use Private Browsing. This seems to solve the issue in the future, even when visiting a site in a normal browsing session i.e. without Private Browsing.   -Not to bring the show down, Sam shares two stories of how his company and two separate clients parted ways.  Both for different reasons but it led to a rough start to 2019.  The team discusses the breakups and the benefit of ridding yourself of bad relationships before they bring you further down.

Appitalize On Your Idea: The Podcast
Season 2 Episode 5 - Command Control Power - Find your Niche

Appitalize On Your Idea: The Podcast

Play Episode Listen Later Jun 22, 2016 27:17


Be an expert and find your niche Happy Thursday everyone.  Today on the Appitalize On Your Idea podcast I have Jerry Zigmont and Sam Valencia, who are both Apple Consultants and 2 of the three members of the Command Control Power podcast.  The CCP team was at ACEs Conference this year to both do a presentation on Managed services and also taped a live episode of their wildly famous podcast.   Today we discuss why they started the podcast.  In their mind there wasn't a niche filled for Apple consultants.  They bring on other experts to not only share their experience but the hosts themselves even learn new things from their customers.  Much like how ACEs allows me to bring experts in, the goal of the conference was really to learn how to run my own consulting business.  We also discuss monetization.  Many people believe that if they start a podcast, like CCP and the Appitalize On Your Idea podcast, that the money starts rolling in.  Joe, Sam and Jerry actually figure out who would be a good fit for their show and target those sponsors specifically.  They also, as they say in the interview, never allow a sponsor who they haven't used the product from in some way first.  The team is supposed to be the expert, and hence they need to provide the most correct and truthful answers to the Apple community. Ok enough reading - start listening to the episode! If you like the content in this episode please do leave a review in iTunes. Links Mentioned During the Show: Command Control Power's home page The Live show - first Tuesday of every month at 8pm CCP on Twitter Mac Geek Gab

apple aces managed ccp find your niche aces conference jerry zigmont command control power