Podcasts about apple support

Have you ever wondered why the dollar sign is used for both U.S. dollars and Mexican pesos? We've had students ask if ATMs in Mexico give out dollars or pesos, all because of that same “$” symbol. In this episode, we break down the real history behind the sign—from colonial-era Spanish pesos to silver mines and the American Revolution—and reveal how the U.S. didn't create the symbol, but actually adopted it from Latin America.Key Takeaways:The “$” symbol likely originated from the abbreviation “PS” for pesos, not from U.S. dollars.Mexico—and many other countries—used the symbol before the U.S. did.While the symbol is shared globally, each currency it represents is distinct and independent.Relevant Links And Additional Resources:Boost your confidence in real-life Spanish conversations with our Spanish Immersion RetreatsLevel up your Spanish with our Podcast MembershipGet the full transcript of each episode so you don't miss a wordListen to an extended breakdown section in English going over the most important words and phrasesTest your comprehension with a multiple choice quizIf you enjoy Learn Spanish and Go, please consider subscribing, rating, and reviewing our podcast on Apple Support the show

In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anomalies, Apple's migration assistant quirks, and problematic customer service interactions with vendors like Microsoft and RingCentral. To wrap up, the team reflects on the importance of considering user behavior in quality assurance for tech products and services. 00:00 Introduction and Catching Up 00:54 Unexpected MacBook Pro Issue 03:33 Dell Display Manager Mystery 05:27 Annoying Software Bugs 08:48 Client Troubleshooting Story 17:55 Apple Watch Repair Misunderstanding 23:48 Backblaze Exclusions and Concerns 25:13 MacBook Air Story and Backup Issues 26:32 Backblaze Deduplication and Support 28:15 Trust Issues with Backblaze 30:48 Considering Alternative Backup Solutions 33:53 Client Concerns and Backup Costs 41:48 RingCentral and Phone Services 49:39 Quality Assurance in Tech 52:18 Concluding Thoughts and Listener Invitation

Unlock the power of your voice with macOS dictation! Mikah Sargent demonstrates how to transform your spoken words into written text anywhere on your Mac, complete with punctuation commands, formatting tricks, and even emoji support. This comprehensive guide walks you through enabling the feature and using advanced dictation commands you probably didn't know existed. Enabling dictation in macOS - Access this feature through System Settings > Keyboard > Dictation, where you can choose language, microphone source, and set up keyboard shortcuts. Auto-punctuation option - Let macOS intelligently add punctuation based on your speech patterns or manually dictate punctuation marks. Voice punctuation commands - Mikah demonstrates speaking marks like "period," "comma," "question mark," "open quote," "close quote," and many others. Typography symbols - Learn to dictate special characters including backslash, forward slash, ampersand, bullet points, and vertical bars. Text formatting commands - Control your text with commands like "new line," "new paragraph," "tab key," "no space on/off," and "caps on/off." Mathematical and currency symbols - Dictate special symbols including equal sign, greater/less than signs, and various currency symbols like dollar, euro, and yen. Emoji dictation - Add expressions to your text by saying phrases like "smiley face emoji" or "sobbing emoji." Intellectual property symbols - Easily add copyright (©), registered (®), and trademark (™) marks through dictation. Troubleshooting tips - Mikah offers advice for when dictation isn't working as expected, including checking your language settings and internet connection. Dictate messages and documents on Mac - Apple Support - https://support.apple.com/guide/mac-help/use-dictation-mh40584/mac Commands for dictating text on Mac - Apple Support - https://support.apple.com/guide/mac-help/commands-for-dictating-text-on-mac-mh40695/15.0/mac/15.0 If Dictation on Mac doesn't work as expected - Apple Support - https://support.apple.com/guide/mac-help/if-dictation-on-mac-doesnt-work-as-expected-mchlc480652b/15.0/mac/15.0 Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

If you've ever wanted to read One Hundred Years of Solitude but felt intimidated by its complex narrative, this episode is for you. May breaks down why this novel is more approachable than it seems, especially when paired with the new Netflix adaptation, and how its cyclical structure and recurring themes reflect Latin American history and identity. May also shares tips for navigating the story, from keeping track of the Buendía family to appreciating the magic woven into the everyday.Key Takeaways:One Hundred Years of Solitude is ideal for intermediate to advanced Spanish learners due to its accessible language and cultural depth.Understanding the novel's cyclical narrative and repeated names can enhance your reading experience.Watching the Netflix adaptation can help visualize the characters and make the story easier to follow.Relevant Links And Additional Resources:221 – Como Agua Para Chocolate | Like Water For Chocolate242 – Pedro Páramo | Pedro Páramo265 – Cómo Ver Series En Español Y No Morir En El Intento | How To Watch Series In Spanish And Not Die TryingLevel up your Spanish with our Podcast MembershipGet the full transcript of each episode so you don't miss a wordListen to an extended breakdown section in English going over the most important words and phrasesTest your comprehension with a multiple choice quizIf you enjoy Learn Spanish and Go, please consider subscribing, rating, and reviewing our podcast on Apple Support the show

Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models   The hosts of Command Control Power are joined by Adam Engst of Tidbits Content Network for a wide-ranging discussion on the state of AI, the ethics of technology in business, and how evolving business models are influencing content creation. Topics include the 35th anniversary of Tidbits, the importance of maintaining human decency in business practices, the future of AI-based answer engines compared to traditional search engines, and the need for businesses to develop AI policies. Engst also shares personal anecdotes and offers insights on how to responsibly integrate AI into everyday professional tasks.   00:00 Introduction and Welcome 00:09 Celebrating 35 Years of Tidbits 01:14 Navigating Current Events and Business Ethics 04:51 Challenges in Business and Academia 07:06 Handling Offboarding and Client Relations 10:12 The Impact of Media and Fiction on Real Life 12:12 A Lesson in Communication and De-escalation 18:15 The Rise of AI and Apple's Struggles 31:35 Introduction to Answer Engines 31:48 The Role of Original Sources 32:12 Impact of Answer Engines on Source Verification 33:03 Commercial Content vs. Non-Commercial Content 35:05 Challenges with Paywalls and Advertising Models 36:04 Micropayments as a Solution 37:07 The Evolution of Business Models 40:46 The Rise of AI Answer Engines 44:30 The Future of Search and AI Integration 58:40 The Importance of AI Policies in Business 01:01:11 Conclusion and Final Thoughts

  The hosts of Command Control Power discuss recent issues with Backblaze, including failed updates and poor communication, which have eroded trust among users. They delve into the technical struggles with Apple's update processes and highlight improvements to the Electronic Patch software. Jerry shares a personal story about accidentally leaving his MacBook Air on top of his car and the ensuing repair saga, illustrating the importance of awareness and preparedness in the IT field. The episode wraps up with a reflection on the frustrations and foibles that come with managing tech in today's rapidly evolving landscape. 00:00 Introduction and Greetings 00:12 Backblaze Recap: Communication and QA Issues 01:32 Backblaze Update Problems and User Confusion 03:03 Backblaze's Compromised Credentials and Communication Breakdown 05:41 Inconsistent Communication and Crowdsourcing Solutions 18:18 Apple's QA Issues and Update Problems 33:01 General Frustrations with Technology and Education 35:45 AI Tools for Coders 36:14 Introducing Trona Patch 3.0 36:50 Customizing Patch Notifications 37:23 Client Reactions to Patch 39:39 New Features in Patch 3.0 46:51 Balancing Notifications and Updates 50:39 A Funny Anecdote 51:02 The MacBook Air Incident 55:04 Restoring from Backup 01:00:49 Final Thoughts and Thanks

Boutique Consultancy: Balancing High-Touch Service and Growth   In this episode, the discussion revolves around the concept of boutique consultancy, highlighting the benefits of providing a personalized, high-touch service over rapid, automated responses. The conversation delves into the comparison between boutique firms and large-scale competitors, focusing on client satisfaction versus cost-saving strategies. Drawing parallels to Apple's business approach, the discussion extends to the evolution of consulting within the tech industry, emphasizing the importance of intelligent strategy over mere ticket resolutions. The conversation wraps up with practical insights into asset management, device lifecycle strategies, and the challenges and experiences of running a consultancy.   00:00 Introduction to Boutique Consultancy 01:31 The Apple Business Model as a Muse 03:14 The Role of Consulting in Managed Services 08:00 Challenges and Strategies in Client Management 09:22 Team Size and Economic Factors 12:03 Contract Structures and Pricing Strategies 21:25 Analytical Skills and Personal Background 25:51 Personal Time and Future Plans 28:36 Balancing Work and Family Life 29:13 Holiday Plans and Skiing Adventures 30:56 Generational Differences in Technology 33:25 Sustainable Business Practices 36:43 Lifecycle Management of Devices 42:01 Challenges and Strategies in Hardware Sales 47:16 The Importance of Client Relationships 49:31 Final Thoughts and Acknowledgements

Navigating AI in IT Consulting: Insights from Michael Thomsen   In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools like ChatGPT and Google's Gemini. Michael emphasizes the importance of balancing automation with human interaction, sharing examples of how AI can enhance efficiency, such as generating meeting summaries, handling complex client requests, and improving ticketing systems. The discussion also touches on the risks of data leakage, the necessity of well-defined policies, and the future implications of AI in both enhancing productivity and posing security challenges.   00:00 Introduction and Guest Welcome 00:36 Listener Feedback and Follow-Up 02:41 AI Tools in Daily Work 05:51 AI Integration in Business 09:08 Real-World AI Use Cases 13:52 Challenges and Best Practices with AI 23:50 AI in Education and Policy 27:22 Understanding AI Policies and Data Leakage 28:28 Balancing AI Empowerment and Security Risks 29:21 Credential Stuffing and Security Examples 30:49 Implementing Effective AI Policies 32:10 Microsoft Tools for Data Security 35:03 Challenges in Modern Security Practices 39:14 Leveraging AI for Productivity 42:09 AI in Client Communication and Ticketing 47:48 The Human Element in AI Integration 51:32 Concluding Thoughts on AI and Security

We're diving into a real, unfiltered conversation about pregnancy. May talks about the unexpected physical changes, emotional rollercoasters, and little everyday challenges that no one really prepares you for (like the endless need to pee!). Whether you're expecting a baby or just curious about what it's really like, this episode is a candid glimpse into our journey so far, with plenty of laughs, surprises, and a few heartfelt reflections along the way.Key Takeaways:What it's really like trying to sleep while pregnant—and why it's way harder than we thought.How our mindset and fears changed as first-time parents in our 30s.Why every pregnancy is different, and what's helped us stay calm and informedRelevant Links And Additional Resources:253 – ¡Bebé A Bordo! | Baby On Board!Level up your Spanish with our Podcast MembershipGet the full transcript of each episode so you don't miss a wordListen to an extended breakdown section in English going over the most important words and phrasesTest your comprehension with a multiple choice quizIf you enjoy Learn Spanish and Go, please consider subscribing, rating, and reviewing our podcast on Apple Support the show

In this episode of Command Control Power, the hosts discuss several interesting and challenging situations they've encountered. They start by encouraging listeners to support them on Patreon for additional content, including unedited YouTube broadcasts. The main discussions cover a range of topics: the idea of maintaining up-to-date hardware for clients, how to strategically manage old equipment, and the peculiar case of a client getting inundated with spam emails likely as a cover for fraudulent activities involving a Best Buy purchase. They explore possible solutions and share their experiences dealing with such disruptions. Additionally, Jerry shares a humorous story about helping a client with her TV and encountering an unexpected twist with a generous tip to a technician.   00:00 Introduction and Patreon Promotion 01:38 Unedited YouTube Broadcasts 02:52 Barcelona Travel Talk 04:00 Tech Truisms and Client Discussions 06:38 Client Hardware Upgrade Policies 12:31 Unsupported Hardware Fees and Security Risks 27:45 Apple Business Manager and iCloud Issues 34:40 The Mysterious Phone Issue 35:28 Joe's Story: The Spam Attack 37:07 Understanding the Hacker's Tactics 39:28 Dealing with the Spam Flood 46:44 A Disgruntled Employee? 47:59 The Best Buy Clue 49:15 The Police Involvement 50:20 The Amateur Hacker Theory 55:27 Jerry's Funny TV Repair Story 01:02:27 Conclusion and Next Steps

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

In this episode, Nicole and Michael talk about staying healthy, why you might need a passport to vote in the future, computer support scams, the best in frozen vegetables, the impact of tariffs on Nintendo, being prepared for severe weather this summer, watching birds, and a round of of what they did and didn't like in the world of streaming the past few weeks.

Join us for an engaging episode of Command Control Power as Jerry reports live from a beautiful chapel in Paris. He shares his travel experiences in the city, the challenges of walking and navigating with Apple Maps, and the frustrations with iPhone battery life. The conversation then shifts to a deep dive into tech issues, including a detailed discussion on the recent woes with Backblaze's backups, Apple's AI shortcomings, and how customer feedback plays a role in tech improvement. Tune in for insights, tech tips, and a few laughs along the way.

In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then shifts to various tech topics, including challenges in managing family travel expenses and the cost-saving tips on accommodations and food during vacations. The hosts also humorously explore unusual solutions for managing snoring, such as using paper tape to tape the mouth shut while sleeping, based on a recent popular trend.   The tech talk intensifies as Joe delves into his experience deploying Alectrona Patch, a tool for managing software updates across client machines, using Addigy. He shares the ease of use, the features that impressed him, and the quick support he received from Alectrona. Sam and Jerry also weigh in with their experiences and tips, making a strong case for using Patch for efficient software management. Additional discussions include dental technology for making impressions and the benefits of modern night guards, as well as the intriguing Larq smart water bottle that purifies water and tracks your hydration through an app.   00:00 Introduction and Maui Brewing Company Hat 00:38 Travel Stories and Hawaii Adventures 01:33 Challenges of Traveling with Family 02:13 Unexpected Shortages and Vacation Costs 03:13 The Importance of Disconnecting on Vacation 06:09 Travel Tips and Personal Experiences 16:38 Dental Implants and Modern Technology 20:27 Water Purification and Health Gadgets 23:22 The Water Bottle Trend 23:49 Collapsible Water Bottles for Travel 25:14 Technological Advancements in Hydration 27:33 Implementing Patch Software 35:14 Customizing Patch for Client Needs 41:15 Practical Tips and Experiences with Patch 50:42 Concluding Thoughts and Future Plans

In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focus on business growth for consultants, the expansion of the conference to include special training sessions at the 'big fruit company' campus, and how it helps attendees improve client relations and efficiencies. The conversation also covers the unique supportive nature of the Apple community and the upcoming Edward Esgar ACES Scholarship in honor of Justin's father. The episode wraps up with an insightful discussion about the ACES Mastermind program, emphasizing the importance of continuous learning and community support in the tech industry. 00:00 Introduction and Welcoming Justin Esgar 01:01 Daily Routine and Behind the Scenes 01:56 ACEs Conference Overview 02:50 Special Training and Business Focus 04:43 Consulting and Sales Strategies 16:24 Importance of Cyber Insurance 19:13 Bringing Employees to ACEs 26:28 Tim Pearson's Chat and Wedding Insights 26:55 Honoring My Dad: The Edward Esgar ACES Scholarship 28:35 Funny Story: The Car Mix-Up 29:59 All Things MSP and Podcasting 31:22 The Sandwich Compliment and Fearless Feedback 36:57 Mastermind Program and Business Coaching 42:06 The Unique Apple Community 47:44 Wrapping Up and Final Thoughts

ShrimpShellShineShoe24!   608: In the Cloud: Troubleshooting Tech and Exploring Backups   In this episode of Command Control Power, the team discusses a range of topics from humorous backdrops and personal anecdotes about health to dealing with poor support from vendors and troubleshooting client tech issues. They highlight the importance of routine check-ups, like colonoscopies, share experiences with various backup solutions including Backblaze and Carbon Copy Cloner, and delve into the complexities of using organizational tools like OmniFocus, Monday.com, and Things. The episode wraps up with a cautionary tale about outdated routers affecting internet performance and tips for navigating client inquiries.   00:00 Introduction and Welcome 00:07 Old Man Yells at Cloud 00:39 Dental Implants and Simpsons Humor 01:12 Health PSA: Colonoscopy 02:23 Backup Solutions Discussion 02:51 Carbon Copy Cloner Features 05:06 Backblaze and iCloud Storage 16:11 Encryption and External Drives 19:47 Organizational Tools: OmniFocus and Daylight 23:51 Reflecting on OmniFocus 25:13 Automation and OmniFocus Pro 26:15 Exploring Monday.com 27:19 The Things App and Emojis 28:12 The Importance of Quick Input 28:46 Handling Too Many Tasks 34:35 Dealing with Poor Support 41:17 Client Internet Troubleshooting 45:54 Wrapping Up and Final Thoughts

Podcasting isn't solely about hitting the record button. It's full of unexpected life lessons as well.  After a day of frustrating tech setbacks, I was reminded of the importance of patience and reaching out for support. This reminder sparked today's topic which led to an insightful discussion centered around the lessons we have learned from our podcasting journeys. To wrap up the  week, we reflect on our wins and celebrate each other's progress.Episode Highlights: [3:11] Mac Mini Setup and Initial Issues[9:58] Resolving Tech Issues with Apple Support[16:25] What Have You Learned About Yourself Through Your Podcast?[26:50] Managing Social Media Expectations and Internet Trolls[34:22] Celebrating Wins from the Week[50:44] Reflections and Accomplishments After VacationLinks & Resources: The Podcasting Morning Chat: www.podpage.com/pmcJoin The Empowered Podcasting Facebook Group:www.facebook.com/groups/empoweredpodcasting⁠Remember to rate, follow, share, and review our podcast. Your support helps us grow and bring valuable content to our community.Join us LIVE every weekday morning at 7am ET (US) on ⁠Clubhouse⁠: ⁠⁠ https://www.clubhouse.com/house/empowered-podcasting-e6nlrk0w⁠Brought to you by⁠ ⁠iRonickMedia.com⁠⁠ and ⁠⁠NextGenPodcaster.com⁠⁠Please note that some links may be affiliate links, which support the hosts of the PMC. Thank you!--- Send in your mailbag question at:⁠ https://www.podpage.com/pmc/contact/⁠ or ⁠marc@ironickmedia.com⁠Want to be a guest on The Podcasting Morning Chat? Send me a message on PodMatch, here: ⁠https://www.podmatch.com/hostdetailpreview/1729879899384520035bad21b⁠

Ever wondered how to level up your Mac gaming experience with built-in features most users don't know about? Mikah Sargent leads gamers into Mac's game mode and controller connectivity, revealing tricks for gamers and tech enthusiasts. -Game Mode Overview A special Mac feature exclusive to macOS Sonoma 14 and Apple Silicon devices that optimizes gaming performance. When a game is in full screen, the system prioritizes the game's CPU and GPU access while reducing background task resource consumption. -Game Mode Activation and Controls Automatically activates when a game is in full screen mode. Users can toggle game mode on/off through a small controller icon or by swiping with three fingers and accessing the main screen. -Bluetooth Performance Boost Game mode doubles the Bluetooth sampling rate, improving wireless device performance. This is particularly beneficial for gaming accessories like controllers and wireless headphones, ensuring smoother audio and input synchronization. -Controller Connectivity Modern Xbox and PlayStation controllers can easily connect to Macs via Bluetooth. The system provides detailed controller settings, including battery percentage, button mapping, and custom profiles. -Advanced Controller Settings Mac offers comprehensive controller customization options, including: Button remapping, Haptic feedback adjustment, Light bar color customization, and Game-specific control profiles. -Buddy Controller Feature A unique accessibility feature that allows two controllers to function as one, helping less experienced players (like children) participate in games more comfortably. -Recording and Capture Options Users can set up custom controller buttons to trigger screen recordings and game captures, enhancing the gaming experience and content creation potential. Use Game Mode on Mac - Apple Support - https://support.apple.com/en-us/105118 Connect a wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111099 Connect a PlayStation wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111100 Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

Ever wondered how to level up your Mac gaming experience with built-in features most users don't know about? Mikah Sargent leads gamers into Mac's game mode and controller connectivity, revealing tricks for gamers and tech enthusiasts. -Game Mode Overview A special Mac feature exclusive to macOS Sonoma 14 and Apple Silicon devices that optimizes gaming performance. When a game is in full screen, the system prioritizes the game's CPU and GPU access while reducing background task resource consumption. -Game Mode Activation and Controls Automatically activates when a game is in full screen mode. Users can toggle game mode on/off through a small controller icon or by swiping with three fingers and accessing the main screen. -Bluetooth Performance Boost Game mode doubles the Bluetooth sampling rate, improving wireless device performance. This is particularly beneficial for gaming accessories like controllers and wireless headphones, ensuring smoother audio and input synchronization. -Controller Connectivity Modern Xbox and PlayStation controllers can easily connect to Macs via Bluetooth. The system provides detailed controller settings, including battery percentage, button mapping, and custom profiles. -Advanced Controller Settings Mac offers comprehensive controller customization options, including: Button remapping, Haptic feedback adjustment, Light bar color customization, and Game-specific control profiles. -Buddy Controller Feature A unique accessibility feature that allows two controllers to function as one, helping less experienced players (like children) participate in games more comfortably. -Recording and Capture Options Users can set up custom controller buttons to trigger screen recordings and game captures, enhancing the gaming experience and content creation potential. Use Game Mode on Mac - Apple Support - https://support.apple.com/en-us/105118 Connect a wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111099 Connect a PlayStation wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111100 Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

Ever wondered how to level up your Mac gaming experience with built-in features most users don't know about? Mikah Sargent leads gamers into Mac's game mode and controller connectivity, revealing tricks for gamers and tech enthusiasts. Game Mode Overview A special Mac feature exclusive to macOS Sonoma 14 and Apple Silicon devices that optimizes gaming performance. When a game is in full screen, the system prioritizes the game's CPU and GPU access while reducing background task resource consumption. Game Mode Activation and Controls Automatically activates when a game is in full screen mode. Users can toggle game mode on/off through a small controller icon or by swiping with three fingers and accessing the main screen. Bluetooth Performance Boost Game mode doubles the Bluetooth sampling rate, improving wireless device performance. This is particularly beneficial for gaming accessories like controllers and wireless headphones, ensuring smoother audio and input synchronization. Controller Connectivity Modern Xbox and PlayStation controllers can easily connect to Macs via Bluetooth. The system provides detailed controller settings, including battery percentage, button mapping, and custom profiles. Advanced Controller Settings Mac offers comprehensive controller customization options, including: Button remapping, Haptic feedback adjustment, Light bar color customization, and Game-specific control profiles. Buddy Controller Feature A unique accessibility feature that allows two controllers to function as one, helping less experienced players (like children) participate in games more comfortably. Recording and Capture Options Users can set up custom controller buttons to trigger screen recordings and game captures, enhancing the gaming experience and content creation potential. Use Game Mode on Mac - Apple Support - https://support.apple.com/en-us/105118 Connect a wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111099 Connect a PlayStation wireless game controller to your Apple device - Apple Support - https://support.apple.com/en-us/111100 Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additionally, they touch on using Ubiquiti equipment effectively and maintaining client hardware. The episode covers practical insights, from affiliate program strategies to technical management of software updates in Apple devices.

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

In this episode of Hands-On Mac, Mikah Sargent explores the Print Center utility in macOS - an essential but often overlooked tool for managing printers and print jobs. Mikah gives a comprehensive walkthrough of the app's features, showing how it can help troubleshoot printer issues and manage your printing needs without requiring bloated third-party software. Accessing Print Center - Mikah demonstrates multiple ways to open the utility, including using Spotlight (Command+Space), the menu bar search icon, or navigating through Finder to Applications > Utilities Viewing connected printers - The sidebar displays all connected printers with status indicators Adding new printers - Mikah shows how to add printers using the plus icon, explaining the three connection methods Connection protocols - AirPrint is recommended when available as it makes the printer accessible across all Apple devices, not just Macs Printer management options - The interface allows pausing print jobs, viewing detailed printer information, and checking supply levels for ink or toner Scanner integration - For multifunction printers, Print Center provides access to the scanning functionality through the Image Capture app Right-click menu options - Users can make a printer the default, add it to the Dock for quick access, or remove and re-add printers for troubleshooting System Settings integration - The Printers & Scanners section in System Settings provides similar functionality but with additional options like printing test pages Job history tracking - Print Center keeps records of completed print jobs, helpful for remembering which printer was used in multi-printer environments Printer webpage access - Mikah highlights how Print Center provides direct links to printer web interfaces, avoiding the need to install bloated manufacturer software Manage printers and print jobs - Apple Support - https://support.apple.com/guide/mac-help/manage-printers-print-jobs-center-mac-mchl33bd189d/mac Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Mac, Mikah Sargent explores the Print Center utility in macOS - an essential but often overlooked tool for managing printers and print jobs. Mikah gives a comprehensive walkthrough of the app's features, showing how it can help troubleshoot printer issues and manage your printing needs without requiring bloated third-party software. Accessing Print Center - Mikah demonstrates multiple ways to open the utility, including using Spotlight (Command+Space), the menu bar search icon, or navigating through Finder to Applications > Utilities Viewing connected printers - The sidebar displays all connected printers with status indicators Adding new printers - Mikah shows how to add printers using the plus icon, explaining the three connection methods Connection protocols - AirPrint is recommended when available as it makes the printer accessible across all Apple devices, not just Macs Printer management options - The interface allows pausing print jobs, viewing detailed printer information, and checking supply levels for ink or toner Scanner integration - For multifunction printers, Print Center provides access to the scanning functionality through the Image Capture app Right-click menu options - Users can make a printer the default, add it to the Dock for quick access, or remove and re-add printers for troubleshooting System Settings integration - The Printers & Scanners section in System Settings provides similar functionality but with additional options like printing test pages Job history tracking - Print Center keeps records of completed print jobs, helpful for remembering which printer was used in multi-printer environments Printer webpage access - Mikah highlights how Print Center provides direct links to printer web interfaces, avoiding the need to install bloated manufacturer software Manage printers and print jobs - Apple Support - https://support.apple.com/guide/mac-help/manage-printers-print-jobs-center-mac-mchl33bd189d/mac Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Mac, Mikah Sargent explores the Print Center utility in macOS - an essential but often overlooked tool for managing printers and print jobs. Mikah gives a comprehensive walkthrough of the app's features, showing how it can help troubleshoot printer issues and manage your printing needs without requiring bloated third-party software. Accessing Print Center - Mikah demonstrates multiple ways to open the utility, including using Spotlight (Command+Space), the menu bar search icon, or navigating through Finder to Applications > Utilities Viewing connected printers - The sidebar displays all connected printers with status indicators Adding new printers - Mikah shows how to add printers using the plus icon, explaining the three connection methods Connection protocols - AirPrint is recommended when available as it makes the printer accessible across all Apple devices, not just Macs Printer management options - The interface allows pausing print jobs, viewing detailed printer information, and checking supply levels for ink or toner Scanner integration - For multifunction printers, Print Center provides access to the scanning functionality through the Image Capture app Right-click menu options - Users can make a printer the default, add it to the Dock for quick access, or remove and re-add printers for troubleshooting System Settings integration - The Printers & Scanners section in System Settings provides similar functionality but with additional options like printing test pages Job history tracking - Print Center keeps records of completed print jobs, helpful for remembering which printer was used in multi-printer environments Printer webpage access - Mikah highlights how Print Center provides direct links to printer web interfaces, avoiding the need to install bloated manufacturer software Manage printers and print jobs - Apple Support - https://support.apple.com/guide/mac-help/manage-printers-print-jobs-center-mac-mchl33bd189d/mac Host: Mikah Sargent Download or subscribe to Hands-On Mac at https://twit.tv/shows/hands-on-mac Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

Backup Challenges with Adam Engst Of The Tidbits Content Network   In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups, the importance of testing backup functionality, and the pros and cons of relying on cloud services like Dropbox and Google Drive for both personal and enterprise use. Various backup methodologies are compared, including local and cloud backups, and the discussion expands to the role of multiple devices and redundancy in ensuring minimal downtime. The conversation highlights the importance of understanding risks and having a comprehensive disaster recovery plan. Engst also shares valuable insights on the challenges of maintaining historical backups and the complexities of migrating email backup services. The episode concludes with a look at the offerings of TidBITS Content Network and how it helps consultants provide valuable content to their clients.   00:00 Introduction and Guest Welcome 00:10 The Evolution of Bootable Backups 01:18 Challenges with Bootable Backups 03:09 Personal Experiences with Bootable Backups 05:59 Apple's Recent Fixes and Ongoing Issues 07:16 Importance of Testing Backups 08:54 Diverse Backup Methods and Strategies 12:44 Cloud-Based Tools and Their Limitations 22:57 Email Backup Solutions 24:37 Backup Services and Recommendations 29:15 Exploring Backup Solutions 29:34 The Wasabi Storage Phenomenon 30:29 Email Backup Challenges 34:58 Disaster Recovery Considerations 43:18 The Importance of Redundancy 54:19 TidBITS Content Network Insights 59:01 Conclusion and Final Thoughts

In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape. 00:00 Introduction and Hosts 00:07 AirPods Pro Charging Issues 01:16 DIY Fixes and YouTube Solutions 04:26 Contact Cleaner Solution 10:18 Synology NAS Updates 18:13 MacBook Air Erase Troubleshooting 21:48 Community Support and Unify Devices 31:02 Exploring Hostify: Affordable Network Management 31:36 Unify's Potential Future Charges 32:22 WiFi 6 and 6GHz Connectivity Issues 33:08 Adjusting RSSI for Better WiFi Performance 34:56 WiFi 7 and Device Compatibility 36:23 Auto Optimization and Network Settings 39:59 Seasonal Business Trends and Client Behavior 44:05 Email Follow-ups and Communication Challenges 52:33 Phone Etiquette and Speakerphone Frustrations 54:52 iPhone Mirroring: A Helpful Feature 57:38 Conclusion and Listener Engagement  

Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shares his experiences with the transition from an Intel MacBook to an M4 Max, highlighting issues with USB power and hubs. The conversation also takes a deep dive into the National Defense Authorization Act (NDAA) and its implications for network security, especially concerning Ubiquiti devices. John provides insights into the process of obtaining compliance certification from Ubiquiti, emphasizing the complexities involved. Alongside the technical discussions, John shares personal anecdotes about his career journey, owning a remote campground during the pandemic, and his current role with Creative Techs. This episode serves as an insightful resource for consultants and tech enthusiasts navigating the ever-evolving landscape of hardware and security compliance. 00:00 Introduction and Welcome Back, John Moder! 00:16 Tech Troubles: USB Issues with New MacBooks 01:56 John's Experience with USB Hubs and MacBook 03:34 Solutions and Frustrations with USB Connectivity 08:51 John's Career Journey: From Tech to Campground Owner 09:36 Pandemic Impact and Campground Challenges 12:02 Life at the Campground: The Reality Sets In 18:44 Transitioning Back: RV Adventures and Remote Work 22:05 The High Costs and Logistics of RV Living 23:23 The Challenges of RV Maintenance and Repairs 25:14 Transitioning to a Stable Home Life 26:10 A New Career in Education Technology 26:52 The Reality of Working in Education 27:28 Returning to Consulting and Remote Work 35:26 Navigating Government Compliance in Tech 35:57 The Complexity of NDAA Compliance 37:56 Ubiquiti's Compliance Process 48:23 Final Thoughts and Reflections

We're back with part two of our deep dive into uniquely Mexican expressions! In this episode, we explore more fun and fascinating phrases that reveal the heart of Mexican culture. Whether you're continuing your language journey or just love learning about Mexico, this episode is packed with insights you won't want to miss.Key Takeaways:Learn 10+ essential Mexican phrases and their cultural significance.Understand how language evolves with generations.Discover how these expressions can deepen your connection to Mexican culture.Links And Additional Resources:021 – Español Callejero | Street Spanish086 – Las Groserías Mexicanas Con Mextalki | Mexican Swear Words With Mextalki103 – 15 Frases Muy Mexicanas – 15 Very Mexican PhrasesLevel up your Spanish with our Podcast MembershipGet the full transcript of each episode so you don't miss a wordListen to an extended breakdown section in English going over the most important words and phrasesTest your comprehension with a multiple choice quizIf you enjoy Learn Spanish and Go, please consider subscribing, rating, and reviewing our podcast on Apple Support the show

In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares a recent ordeal with a client's Bluehost account where an email disruption led to a series of frustrating support calls, tying up days of his time. Technical missteps and inefficient customer service compounded the problem, leading to an exasperating experience. The conversation also touches on alternative tech like the Meshtastic & LoRa system for peer-to-peer text communications during grid-down scenarios. The episode wraps up with reflections on the toll such tech issues take on professionals and a call for listener experiences with better hosting solutions and emerging tech.   00:00 Introduction and Siri Complaints 00:33 Switching to MacBook Pro: Initial Impressions 01:01 Technical Issues with MacBook Pro 01:55 USB-C Cable Troubleshooting 03:21 Monitor and Display Problems 07:25 Apple's Expensive Solutions 08:57 One Password and Captcha Issues 11:16 Bluehost Email Troubles 25:02 A Series of Missteps 25:41 Holding It Together 26:12 The Restore Process 26:41 Client Frustrations 27:22 Website and Email Issues 30:13 Bluehost's Role 35:53 Support Challenges 44:56 Exploring Mesh Networks 52:48 Concluding Thoughts

601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud   In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve into issues with Amazon Prime's fast-forwarding function and Sonos speaker system glitches. Topics shift to technical support anecdotes involving Synology power supply failures, the challenges of maintaining home networks, and recommendations for power control devices like watt boxes. The episode wraps up with a discussion about the shrinking market for FireWire 800 to Thunderbolt adapters.   00:00 Introduction and Casual Banter 00:41 TV Show Discussions and Opinions 01:43 Frustrations with Amazon Prime and Siri 04:37 Sonos and Home Automation Challenges 06:08 Client Network Setup and Coordination 10:01 Sonos Reboot Issues and Networking Behavior 13:55 HomePod and Sonos Comparisons 19:06 WiFi Networks and Home Automation 23:38 Alexa Switches and IOT Network Segregation 24:22 Optimizing IOT Device Connectivity 24:41 Ring Cameras and Network Configuration 27:40 Synology and SonicWall Power Supply Issues 34:38 Remote Control Solutions for Network Devices 42:09 The Value of Legacy Adapters 43:54 Conclusion and Patreon Invitation

We welcome back Weldon Dodd of Rewind Tech to the show.  Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO

In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting checks and move to fully automated credit card payments, the advantages of using services like RepairShopper and Smith AI, and the benefits of having a systematic approach to client management. Jerry shares his thoughts on the effectiveness of keeping track of all internet service expenses and offers a real-world example of helping a client identify unnecessary costs. They both emphasize the need for tech consultants to continually reevaluate their tools and services to maximize efficiency and profitability.

The latest In Touch With iOS with Dave is joined by guests  Patrice Brend'Amour, Chuck Joiner, Marty Jencius, Jeff Gamet, and Ben Roethig. We analyze production rumors surrounding the Vision Pro and its impact on Apple's VR/AR future, while reflecting on the media's portrayal of the device. We also speculate on potential innovations for 2025, especially in home automation, and share positive experiences with Apple Store services. Finally, we highlight the useful features of the Tips app, wrapping up with predictions for the year ahead. The show notes are at InTouchwithiOS.com  Direct Link to Audio  Links to our Show Give us a review on Apple Podcasts! CLICK HERE we would really appreciate it! Click this link Buy me a Coffee to support the show we would really appreciate it. intouchwithios.com/coffee  Another way to support the show is to become a Patreon member patreon.com/intouchwithios Website: In Touch With iOS YouTube Channel In Touch with iOS Magazine on Flipboard Facebook Page BlueSky Mastodon X Instagram Threads Spoutible Summary The first major topic centers around the recent news surrounding Apple's Vision Pro. We explore rumors about its production status, fueled by speculation suggesting that the first generation might be doomed. Notably, we dissect the implications of the reported production cuts and what this means for Apple's trajectory in the VR/AR landscape. Tim Cook has referred to this device as a product for early adopters, and we analyze whether the current narrative around its perceived failure holds any merit. Marty and Chuck offer insights into the media's tendency toward clickbait while alluding to historical parallels with previous Apple products that faced similar criticisms early in their life cycles. We also highlight the exciting developments anticipated for the Vision Pro, including upgrades to Vision OS and the introduction of the M5 chip. The discussion highlights the importance of app developers in shaping the future ecosystem around the device. We agree that while the Vision Pro may have niche appeal, this is merely the beginning of a broader journey into immersive technology. Our conversation weaves through articles declaring the Vision Pro to be the product of the year while simultaneously being labeled 'doomed,' showcasing the contradictory narratives surrounding Apple's flagship device. Next, we pivot to Apple's performance in the hardware sector, noting the end of a 13-year streak of new product releases. Our panel speculates on what new innovations may emerge in 2025. Topics range from potential updates to existing products like the AirPods, to exciting new ventures in the home automation space. Patrice brings up the possibility of new HomeKit devices, while others share their predictions about Apple's foray into security cameras and advanced HomePods. Chuck and Marty advocate for an integrated device that improves home interactivity and automation, paving the way for the future of smart living. Following this, I share my recent experiences at the Apple Store, where I dealt with a screen replacement for a family member's iPhone and technical issues with my AirPods Pro. My visit illustrated the efficiency of Apple's service, showcasing the new express replacement program and diagnostics capabilities for quick resolutions. The discussion underscores the effectiveness of Apple's customer support and how such experiences shape user perceptions. In a lighter segment, we touch on the utility of the Tips app available across Apple devices. I champion its often-overlooked potential, highlighting how users can access manuals and locate helpful guides for their products. With many of us frequently forgetting features, we emphasize the value this resource provides in navigating Apple's ecosystem confidently. We conclude the episode with some engaging banter, tying together our insights for the year ahead, and casting predictions not just for new Apple products but also for the evolution of technology in general.  Topics and Links In Touch With Vision Pro this week.  Apple Vision Pro May Now Be Out of Production - MacRumors 9to5Mac Product of the Year: Apple Vision Pro These coming Vision Pro upgrades could lead to big 2025 success Vision Pro Game Controllers Surreal Touch Vision Pro demos now allow multiple users in the Apple Store. Dave discovered this during a visit this week.  Beta this week. When will Apple release iOS 18.3? - 9to5Mac iOS 18.2.1 Coming Soon These new iOS features are coming to your iPhone in early 2025 Dave shares his experience at the Apple Store with repairs to his Mother in Laws iPhone 15 and his AirPods Pro 2 Dave's experience this week visiting the Apple Store for repairs. His mother in Law's iPhone 15 had a big chip on the screen. Haven't figured out how she did this. It was covered by AppleCare. Interesting find when using the Apple Support. You  now can get an advanced replacement if you choose. If you can't wait for the repair you can pay $99 and Apple will send you an advance replacement iPhone. I think it's worth taking the time to bring it into the Apple Store and pay the $29. Airpods lost connection to my iPhone flashing white light. Case replaced.  What do we expect to see in 2025? We share our thoughts and predictions.  Apple Broke a 13-Year Hardware Streak in 2024 What Do You Want to See From Apple in 2025? Apple's new Home products will challenge a long-standing Apple rule, here's why The Tips app on your devices. Tips on the App Store AirPods Pro Hearing Test Take a Hearing Test with AirPods Pro 2 - Apple Support Use hearing health features with AirPods Pro 2 - Apple Support Announcements Macstock 9 is next summer. It's back again for 3 Days on July 11, 12, and 13th, 2025. Newsletter link here: https://mailchi.mp/0c81790aa2a8/macstock8-10132503?e=eb0c7039b1 Macstock 8 wrapped up for 2024. But you can purchase the digital pass and still see the great talks we had including Dave talking about Apple Services and more. Content is now available! .  Click here for more information: Digital Pass | Macstock Conference & Expo with discounts on previous events.  Our Host Dave Ginsburg is an IT professional supporting Mac, iOS and Windows users and shares his wealth of knowledge of iPhone, iPad, Apple Watch, Apple TV and related technologies. Visit the YouTube channel https://youtube.com/intouchwithios follow him on Mastadon @daveg65, and the show @intouchwithio Our Regular Contributors Jeff Gamet is a podcaster, technology blogger, artist, and author. Previously, he was The Mac Observer's managing editor, and Smile's TextExpander Evangelist. You can find him on Mastadon @jgamet as well as Twitter and Instagram as @jgamet  His YouTube channel https://youtube.com/jgamet Marty Jencius, Ph.D., is a professor of counselor education at Kent State University, where he researches, writes, and trains about using technology in teaching and mental health practice. His podcasts include Vision Pro Files, The Tech Savvy Professor and Circular Firing Squad Podcast. Find him at jencius@mastodon.social  https://thepodtalk.net  About our Guest Ben Roethig Former Associate Editor of GeekBeat.TV and host of the Tech Hangout and Deconstruct with Patrice  Mac user since the mid 90s. Tech support specialist. Twitter @benroethig  Website: https://roethigtech.blogspot.com Chuck Joiner is the host of MacVoices and hosts video podcasts with influential members of the Apple community. Make sure to visit macvoices.com and subscribe to his podcast. You can follow him on Twitter @chuckjoiner and join his MacVoices Facebook group.   Patrice Brend'amour loves to create podcasts, automations or software. She also enjoys working with diverse sets of people, leading them to success and making a tiny difference in the world. Which she does as VP of Development at a Healthcare Software provider. She can be found at https://the-patrice.com and her podcast Foodie Flashback at https://foodieflashback.com  

Join us as we dive into Mexico's vibrant holiday traditions, where children eagerly await gifts from Los Reyes Magos instead of Santa Claus, leaving out water and hay for camels. We also discuss the cultural significance of El Ratoncito Pérez and the cautionary tales of El Coco, revealing how folklore shapes childhood experiences in Mexico. Finally, we explore the mischievous world of duendes and how these legends reflect Mexico's storytelling heritage. This episode is perfect for anyone curious about cultural differences and how traditions influence childhood wonder.Key Takeaways:Discover how Mexico's holiday traditions differ from those in the U.S.Learn about Mexico's unique mythical figures like El Coco and El Ratoncito Pérez.Gain insights into the deeper cultural values reflected in these traditions.Links And Additional Resources:022 – Bebidas Tradicionales De Colima, México | Traditional Drinks Of Colima, Mexico036 – Las Posadas Navideñas Mexicanas | Mexican Christmas Parties037 – Diferencias Navideñas Entre México Y EEUU | Christmas Differences Between Mexico And The US141 – Villancicos Navideños | Christmas Carols142 – La Rama: El Árbol Navideño Mexicano | The Branch: The Mexican Christmas Tree195 – Ponche – El Olor De La Navidad En México | Ponche, The Smell Of Christmas In MexicoLevel up your Spanish with our Podcast MembershipGet the full transcript of each episode so you don't miss a wordListen to an extended breakdown section in English going over the most important words and phrasesTest your comprehension with a multiple choice quizIf you enjoy Learn Spanish and Go, please consider subscribing, rating, and reviewing our podcast on Apple Support the show

Joe Taps Out, Jerry and Sam Command Control Power Through   In this episode of Command Control Power, the hosts navigate through a mix of tech support comedy and genuine tips. Starting off with playful banter, they discuss personal anecdotes about parenting moments and work-life balance, leading to shout-outs for their Patreon supporters. They emphasize the importance of maintaining good relationships within the tech community and share experiences of dealing with challenging clients. Highlights include a disastrous printer ink spill at a friend's house during a firmware update, a complex data migration issue resolved with Carbon Copy Cloner, and amusing stories involving kids and tech. They wrap up with a light-hearted discussion on recent TV shows and personal achievements, setting the stage for their upcoming holiday message.   00:00 Introduction and Showbiz Banter 01:43 Patreon Shoutouts and Community Support 03:30 Consultancy Collaboration and Client Stories 06:56 Tech Purchases and Personal Updates 09:00 Mac Mini and Home Automation 16:10 Migration Assistant Troubles 27:47 Printer Password Predicament 28:34 Ink Spill Disaster 29:27 Cleaning Up the Mess 32:57 Firmware Update Success 36:03 Tech Troubles and Solutions 49:23 TV Show Recommendations

In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze's abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value electronics return policy, and Sam shares a frustrating story about dealing with a delayed and ultimately lost iPhone shipment. Joe recounts a complicated man-in-the-middle scam involving Microsoft 365 and Dropbox, highlighting the challenges of protecting clients from evolving security threats. The episode ends with a discussion about Apple Business Connect and their stringent logo approval process, and a short review of the action-packed movie 'The Beekeeper'.   00:00 Introduction and Opening Remarks 00:08 Customer Support Rant: Backblaze Experience 01:26 Policy Changes and Their Impact 03:34 Challenges with Backblaze Services 12:09 Affiliate Program Issues 16:21 Amazon Return Policy Frustrations 21:26 iPhone Delivery Nightmare 27:37 AppleCare Plus Trade-In Saga 30:11 AI Response and Trade-In Deals 31:12 Apple Business Connect Webinar 33:10 Logo Upload Struggles 37:08 Verified Logo Program 41:24 Microsoft and Dropbox Scam 48:51 Scam Prevention and Security Measures 01:00:13 Scams from Nigeria and India 01:02:04 Conclusion and Movie Recommendation

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

In this episode of Command Control Power, the team delves into recent UniFi updates, touches on managing Sonos integrations, and shares on-the-ground troubleshooting experiences. Sam talks about his recent trip to China and Japan, where he experienced both work-related and leisure activities, stunning cityscapes, and unique cultural experiences. Dive into practical solutions for UniFi network setup, Wi-Fi optimization tips, and an intriguing look into Sam's efforts to manage a large-scale UniFi and Sonos deployment. They also explore unusual issues with mounting plates, power problems, and tips for effectively handling network gear. Join the conversation for an informative blend of tech insights and travel stories.

A Journey Through Mac Support with Tim Nyberg In this episode of Command Control Power, hosts welcome Tim Nyberg of The Mac Guys + as he shares his extensive journey in Mac support, starting back in the early 90s. Tim recounts his early fascination with technology, from overclocking a Commodore 64 to managing the first round of Macintosh computers at his college newspaper. He provides insights into the evolution of Mac operating systems and the challenges of adapting to new technologies over decades. Tim also discusses the benefits and intricacies of running a remote support business, the importance of client engagement, and efficient business operations. The conversation explores tools like Addigy, RepairShopper, and Watchman Monitoring, touching on security practices and the need for comprehensive and affordable security audits for clients. The episode offers valuable lessons on adapting to technological changes, maintaining client relationships, and optimizing remote IT support.   Introduction and Welcome   Tim's Early Tech Adventures College Days and Early Mac Experiences Evolution of Design Software SCSI Troubles and Early Mac Troubleshooting Transition to OS X Staying Current in Tech Remote Work and Tools   Client Engagement Strategies Streamlining Remote Work The Pros and Cons of Repair Shopper Exploring Alternatives to Repair Shopper The Value of Community in Tech Tools Balancing Business and Lifestyle   Security Audits and Tools Reflections on the Tech Industry Closing Thoughts and Future Plans

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

In this comprehensive episode of Command Control Power, hosts Joe, Jerry and Sam engage with Tim Pearson of Creative Techs, covering a wide spectrum of Managed Service Provider (MSP) operations and beyond. Key topics include the integration and optimization of MDM and RMM tools, the benefits of automation in ticketing and backup management, and the importance of tracking and reporting activities to showcase value to clients. The conversation also highlights the significance of community wisdom and peer-led problem-solving at ACEs events, the practical advantages of standardized tools and knowledge sharing, and the challenges faced in a fragmented MSP vendor landscape. Additionally, the episode touches on the complexities specific to Apple Consultants, such as managing community resources, negotiating vendor terms, and establishing industry pricing standards. A unique segment dives into the personal rituals and nostalgic value of music listening on vinyl records, sprinkling personal anecdotes and enduring record recommendations. This episode provides a well-rounded discussion blending technical insights with personal experiences, aiming to enhance MSP operations while celebrating the joys of music and community engagement.     00:00 Introduction and Welcome 00:08 Catching Up and ACEs Conference 00:44 Tim's Background and Guitars 01:23 ACEs After Dark and Business Discussions 01:55 MDM and RMM Tricks 03:55 Integrations and Automation 10:05 Backup Solutions and Challenges 12:59 Community and Collaboration 18:05 Vendor Landscape and Tools 25:48 Community Contributions and Generosity 26:23 Challenges of Sharing Tools and Resources 28:16 Economic Impact and Business Models 30:19 Masterclass and Training Ideas 35:00 Collective Bargaining and Vendor Relations 39:56 Music and Nostalgia 47:18 Conclusion and Farewell

In this episode, Tyler demonstrates the basics of using iPhone Mirroring, a feature that allows you to use your iPhone from your Mac, with VoiceOver. Topics covered in this demonstration include:General description of the feature and its current issues and limitationsSystem requirements and setupNavigating and dealing with various elements of the iOS user interface, such as the Home Screen, rotor actions, and context menus, using macOSControlling which iPhone apps can forward notifications to your MacMore general information about this feature can be found in the Apple Support article "iPhone Mirroring: Use your iPhone from your Mac."TranscriptDisclaimer: This transcript was generated by Aiko, an AI-powered transcription app. It is not edited or formatted, and it may not accurately capture the speakers' names, voices, or content.Hey Apple visitors, Tyler here, with a demonstration and overview of iPhone mirroring. iPhone mirroring is a feature that allows you to essentially use your iPhone from your Mac.This may be useful if you, for example, prefer a given service's mobile app over its desktop or web equivalent, or if what you're using doesn't have a desktop app or website.In addition, as notifications from your iPhone can be forwarded to your Mac via iPhone mirroring, you may find it more convenient to receive and respond to the notification on your Mac than to switch devices if you're working on your Mac when the notification comes in.With the initial release of Mac OS Sequoia 15.0, this feature was completely inaccessible with voiceover.With the subsequent 15.1 update, it has become accessible to a point.I say to a point because at the time of recording, October 2024, there are several issues that, in my opinion, make the experience less than refined from a voiceover perspective, which I'll elaborate on later in this demo.To use iPhone mirroring with voiceover, you'll need an iPhone with iOS 18.1 or later and a Mac with Mac OS 15.1 or later.All iPhones capable of running iOS 18 work with iPhone mirroring, as do all Macs capable of running Sequoia, with the exception of the 2019 iMac, as that model lacks the T2 security chip or Apple silicon.To set up iPhone mirroring, just open the iPhone mirroring app on your Mac and follow the on-screen instructions.I've already done that, so now I'm going to demonstrate the feature.I'm going to open iPhone mirroring on my Mac.So here I am prompted to authenticate.By default, whenever you open the iPhone mirroring app, you are prompted to authenticate as a way to verify your identity before it gives you control of your iPhone.If you'd rather, it didn't prompt you to authenticate each time you open the app, you can change this in iPhone mirroring settings.Just choose settings from the menu bar or press command comma and it should be there.But I'm going to authenticate with touch ID now.Close button.Okay, so here I am in the iPhone mirroring window.Okay, so we have home screen and app switcher.Now you can use those buttons to get to those locations, or I find it more convenient to use the view menu or keyboard shortcuts.…

In this episode of Command Control Power, the hosts discuss leveraging Addigy to replicate some features of Watchman Monitoring, particularly focusing on business efficiency. Jerry initiates the topic by sharing his experience of transitioning from Watchman to Addigy due to development and costs. He highlights the useful features of Addigy, such as disk space alerts, and its Zendesk integration, while also acknowledging the development effort required to fully replace Watchman's reporting and alerting capabilities. The conversation includes a brief discussion on alternative tools like Malwarebytes. Additionally, the hosts reflect on client management challenges, specifically in dealing with tech support scams and rogue banking interactions. They close with a note on experimenting with social media marketing for new client acquisition.   00:00 Introduction and Episode Overview 00:05 Exploring Addigy and Watchman Monitoring 00:59 Jerry's Experience with Watchman Monitoring 02:15 Support Menu and Deployment 04:01 Evaluating Watchman Monitoring Features 04:29 Transitioning from Watchman to Addigy 04:50 Addigy Integration and Alternatives 11:59 PC Management Solutions 17:43 Reporting and Visualization Tools 30:31 Virtual Happy Hour Begins 30:42 Client's Printer Troubles 32:04 Remote Access Issues 32:56 Bank Troubles and Security Concerns 41:34 Keyboard and Mouse Mysteries 45:05 Marketing Experiment Results 49:28 Concluding Thoughts and Patreon Plug

In this episode of Command Control Power, hosts dig into the business acumen of Benjamin Morales, owner of Cirrus Partners. Benjamin discusses his journey from being an educator in the Pacific Northwest to owning a small MSP company in Madison, Wisconsin. He elaborates on the challenges of managing a team, hiring and firing employees, and transitioning from Linux to macOS. The conversation covers the importance of company culture, and the balance between individual technical skills and management responsibilities. Additionally, Benjamin shares the lessons learned from losing a significant client due to a mismatch between an employee's personality and client expectations. Rounding out the discussion, Benjamin provides insights into his reading influences and the support mechanisms he relies on to lead effectively. Ben's Career Journey Transition to Ownership Challenges of Leadership Managing Employees and Client Relations Documenting and Delegating Employee Issues and Client Impact Transitioning Business and Client Relations Handling Employee Performance and Reputation Debating Hiring and Firing Strategies Navigating Pandemic Challenges Workplace Dynamics Effective Hiring Practices Managing Employee Relations and Termination Leveraging Professional Employer Organizations (PEOs) Hiring Challenges and Solutions Balancing Internal Transitions and Client Support Reflecting on Leadership and Team Dynamics Concluding Thoughts and Book Recommendations

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

You might have heard about the new feature in macOS Sequoia, iOS 18, and iPadOS 18 that lets you schedule a message to send later, but have you figured out how to do it? Mikah Sargent shows you where to find the Send Later feature and shares everything you need to know about using it. Schedule a message on Mac to send later - Apple Support - https://support.apple.com/guide/messages/send-later-icht113734b8/14.0/mac/15.0.1 Host: Mikah Sargent Want access to the video version and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

You might have heard about the new feature in macOS Sequoia, iOS 18, and iPadOS 18 that lets you schedule a message to send later, but have you figured out how to do it? Mikah Sargent shows you where to find the Send Later feature and shares everything you need to know about using it. Schedule a message on Mac to send later - Apple Support - https://support.apple.com/guide/messages/send-later-icht113734b8/14.0/mac/15.0.1 Host: Mikah Sargent Want access to the video version and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

Thanks to our VIP Sponsors!     Recovering Deleted Google Calendars and Client Network Saga: A Tech Support Adventure   In this episode, the hosts discuss a series of challenging client issues, including how to recover a deleted Google Calendar, the complexities of managing network loops with Sonos devices, and the frustrations of dealing with unreliable electricians. They also explore advertising on Facebook and Instagram for tech support services, share the latest updates from Apple, and review the impact of recent podcasting trends. Tune in for insights on troubleshooting, client management, and the ever-evolving tech landscape. -One of Jerry's clients finds out the hard way that you cannot restore a deleted Google calendar. -Joe has some follow up about his client with two UniFi mission critical switches. -He also mentions a helpful UniFi article about preventing network loops. -After many years and work with Sonos, Joe has some updated guidance on network recommendations. -Jerry has seen an uptick in business lately. He is also engaging in Facebook and Instagram advertising. -Joe is a fan of a podcast on NPR called The Brian Lehrer Show -And now for Jerry's favorite part - Joe's product announcements. -He does have some interesting thoughts on AirPods Pro hearing tests. THANK YOU TO OUR PATREON SPONSORS!

Sun, 21 Jul 2024 21:00:00 GMT http://relay.fm/mpu/754 http://relay.fm/mpu/754 Passwords, Passkeys, & Beyond, with Damien Schreurs 754 David Sparks and Stephen Hackett Damien Schreurs joins the program to talk to Stephen and David about what makes a good password, the deal with passkeys, and Apple's upcoming Passwords application. Damien Schreurs joins the program to talk to Stephen and David about what makes a good password, the deal with passkeys, and Apple's upcoming Passwords application. clean 4810 Damien Schreurs joins the program to talk to Stephen and David about what makes a good password, the deal with passkeys, and Apple's upcoming Passwords application. This episode of Mac Power Users is sponsored by: Sanebox: Stop drowning in email! NetSuite: The leading integrated cloud business software suite. Zocdoc: Find the right doctor, right now with Zocdoc. Sign up for free. Guest Starring: Damien Schreurs Links and Show Notes: Sign up for the MPU email newsletter and join the MPU forums. More Power Users: Ad-free episodes with regular bonus segments Submit Feedback Relay FM 10th Anniversary Extravaganza | Hackney Empire Macpreneur Macpreneur - YouTube Damien Schreurs (@damienschreurs) • Instagram Use Passphrases for Your Wi-Fi Network and Streaming Apps | 1Password What is a Rainbow Table & How to Prevent These Attacks Advanced Data Protection for iCloud - Apple Support YubiKey 5 | Authentication for Secure Login | Yubico Token2 T2F2-Dual FIDO2, U2F and TOTP Security Key Passkeys: What they are and how to use them - Google Passkeys.io – A Real-World Passkey Demo & Info Page WebAuthn.io Passkeys Directory OTP Auth - App Store Sign in to apps with your Apple ID using app-specific passwords - Apple Support