Podcasts about client communication

In this episode, Tyler talks about the disconnect between what builders show in an estimate and what clients truly need to understand. He dives deep into why leading with transparency, breaking down the budget, and walking clients through each line item creates trust, protects your margins, and actually helps win more jobs. By shifting from defending your price to explaining your value, you transform how clients perceive your worth—and how your business operates. Show Notes:  Transparency in Pricing and Client Trust (0:00) Differences in Contractor Approaches (3:47) Value Proposition and Client Education (6:12) Justifying Costs and Building Trust (9:05) Protecting Margins and Meeting Client Needs (14:20) Client Education and Value Engineering (24:11) Community Support and Personal Reflections (29:17) Video Version: https://youtu.be/p6b262PIv6Q   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

There are few areas of the practice that I think are quite as “client-facing” as Family Law.This is not to say that clients take a back-seat when it comes to other kinds of legal matters, but it should come as no surprise to anyone - regardless of legal acumen - that when you're dealing with people's money AND family, communication can make or break a case. My guest this week knows this better than most.Larry Praeger is board certified as a Family Law Specialist, and has been a practicing attorney for nearly four and a half decades. His Dallas based practice focuses on family law, with a specialty in mediation, and professional licensing issues. For the past 30 years Larry has gained extensive experience in all aspects of Family Law, as well as preparing and defending mental health professionals in family law matters and helping them prepare for the litigation process. Having started his career as Assistant County Attorney in Bell Texas, he has been an author, speaker, and as of last year, Larry has added Professor to the growing list of titles.We discuss his tips for effective client communication, how the legal landscape has changed, and the many nuances of Family Law. Enjoy the show. 

Tyler and Nick talk about the importance of formal subcontractor agreements—why you need them, how they protect all parties, and the hard lessons that led them to overhaul their systems. From handshake deals gone wrong to building trust through transparent work orders, this episode gives you the tools to avoid costly mistakes and elevate your professionalism. Whether you're a GC, a sub, or somewhere in between, if you're managing teams and trades, this one's for you. Show Notes:  Subcontractor Engagement and Agreements (0:00) Sponsor Announcements and Product Promotions (1:52) Personal Stories and Boat Ownership (5:45) Subcontractor Vetting and Agreement Implementation (30:02) Pre-Construction and Subcontractor Strategies (48:44) Course Updates and Additional Resources (1:09:52) Video Version: https://youtu.be/ZTcQvwaPKuQ   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

Speakers Mark Peterson, EVP, Advocacy, AICPA Melanie Lauridsen, VP, Tax Policy & Advocacy, AICPA Lisa Simpson, VP, Firm Services, AICPA Jan Lewis, Partner, BMSS Advisors & CPAs, AICPA Topics DC update H.R. 1: Key tax law provisions Beyond the law: Implementation Communicating with your clients

Topics include:  Tax legislation breakdown and DC update Tax research tools What's next for CPAs and clients   Speakers:   Erik Asgeirsson, President and CEO, CPA.com  Mark Koziel, President and CEO, AICPA  Mark Peterson, EVP, Advocacy, AICPA  Melanie Lauridsen, VP, Tax Policy & Advocacy, AICPA  Lisa Simpson, VP, Firm Services, AICPA  Mark Gallegos, Partner, Porte Brown Accountants and Advisors  Robert Keebler, Partner, Keebler & Associates 

Why Charging Premium Fees is Actually a Service to Your Clients, with Criminal Attorney Joshua Baron (The Price and Value Journey, Episode 138) In this second part of a compelling conversation, host John Ray continues his deep dive with criminal defense attorney Joshua Baron, exploring the life-changing effects of charging premium fees and the philosophy […]

In this episode I answer a question from a Manual Therapist in Arizona who has been dealing with a recent string of last minute cancelations and having struggles on properly enforcing their cancelation policy, without feeling like they are going to piss their client off and lose them for good!---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

In the last episode of season 4, we chat with Jaclyn Rusnak (she/her) to chat the about her experience planning her own wedding, the importance of skincare and beauty, and the challenges of building a team in the wedding industry. They emphasize the need for inclusivity and sustainability in their practices, while also highlighting the significance of effective communication with clients. The discussion touches on the importance of having a wedding planner (not a paid endorsement, haha), the need for pricing transparency, and the personal connections formed during the wedding experience.Want to connect with Jaclyn? Find her on Instagram or check out her website. Send us a textSupport the show

Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and his co-host discuss their personal lives, including upcoming vacations and wedding plans. They delve into the challenges of client communication in the service industry, emphasizing the importance of setting expectations and maintaining open lines of communication. The conversation also touches on product development in the pool industry, highlighting the need for common sense and practical input from users. The episode concludes with insights on managing client relationships and the significance of being proactive in service delivery.takeawaysSteve shares his upcoming cruise to Fiji for his anniversary.Jury duty can be a tedious experience, as described by the co-host.Setting clear expectations with clients is crucial for service success.Communication with clients can prevent misunderstandings and service delays.Common sense is often lacking in corporate product development.Understanding the volume of a pool is essential for proper chemical treatment.The importance of having access keys for service technicians is emphasized.Product development should involve feedback from actual users.Maintaining open communication with clients can enhance service quality.Flexibility in scheduling can improve client satisfaction.Sound Bites"I had jury duty this past week.""We need to have a key to do our job.""You can't fix that because of protocol."Chapters00:00Introduction and Personal Updates04:25Jury Duty and Wedding Plans08:58Client Communication and Setting Precedents16:58Corporate Experiences and Product Development Challenges29:21The Challenges of Pool Equipment Design31:42Importance of Accurate Pool Calculations33:39User-Centric Product Development37:11Innovations in Pool Testing Equipment42:17Common Sense in Pool Service Operations47:09Communication and Client Expectations Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

In this conversation, Stephen Schmidt interviews Thomas Klug, a seasoned real estate broker with over 25 years of experience. Thomas shares his journey from a career in IT to becoming a successful real estate entrepreneur. He emphasizes the importance of client communication, honesty in pricing strategies, and the value of networking in building a successful business. Thomas also discusses the challenges of navigating scams in the real estate market and the significance of mentorship in his personal growth. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Ever wonder how to juggle client requests, keep them in the loop, and tackle those tough conversations? Our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, share her proven system for digital marketing and Google Ads client management. Learn how to establish firm boundaries without sacrificing responsiveness, leverage powerful tools for transparent campaign updates, and confidently navigate tough discussions about budget adjustments or strategic changes when results aren't aligning. Watch this video now.Connect with Tressy on LinkedIn: / tressy-dsouza-81964784 Connect with Bryan on LinkedIn: / brcaranto Related videos:

Mentioned in this episode:Learn more and sign up for Unlock (Nov 2-5 in Vegas)Try out the free AI-driven Team Bot from Real Estate Team OSWelcome to our sixth and final episode in the all-new Summit Series! As we were in the third episode, we're joined by four real estate agents in one conversation:- Bree Tucker with Pozek Group- Tony Galarza with Wemert Group Realty- Matt Anderson, solo agent with eXp Realty    - Nick Nelson, solo agent with eXp Realty See or hear our first conversation on solo agent success vs team agent success: www.realestateteamos.com/episode/real-estate-team-solo-agent-success-summit-seriesReal Estate Team OS is bringing you the Summit Series, a new format that has an element of our Inside The Team series, but features multiple guests in each episode and 10 real estate professionals in total. In this episode, long-time team agents Tony and Bree, as well as solo agents Matt and Nick, who started in the local eXp Realty ecosystem of Renee Funk and Ben Laube share how they're communicating with sellers right now step-by-step, specific video and social media tactics that work for them, the pivotal moment they committed to real estate full time, and how and why new agents should find and join their right-fit real estate team.  Watch or listen to this Summit Series episode for insights into:- Video and social media tactics they're using  (and how it intersects with team branding)- How Matt sourced videographers to support his social media and listings- What they like to see from agents on the other side of a transaction- The pivotal moment when each of them committed to real estate full time (from quitting school to quitting jobs)- What stays the same and what changes based on current market conditions, including step-by-step seller communication strategies- What's changed since the rollout of buyer broker agreements- How agents can find their right-fit team or brokerage and why brand new agents should find the right teamWe recorded these episodes at The Creator House, a studio in Orlando created and run by our friends at Sweet Fish Media.In case you missed any of the series:- Team Leaders: When, How, and Why We Started Our Teams- Team Leaders: How Our Teams Create Growth Opportunities with Agents- Ops Leaders: How Our Teams Keep Agents Productive at Scale- Ops Leaders: How Our Teams Recruit, Train, and Retain Agents- Agents: Successful Team Agent vs Successful Solo Agent Sign up for subscriber-only episodes and email-exclusive insights: https://realestateteamos.com/subscribeFollow our Summit Series agents:- Matt Anderson https://www.instagram.com/matthewandersonproperties/- Nick Nelson https://www.instagram.com/nicknelsonhome/- Tony Galarza https://www.instagram.com/tonygalarza_realtor/- Bree Tucker https://www.instagram.com/breeinorlando/Follow Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/ Mentioned in this episode:Learn more and sign up for Unlock (Nov 2-5 in Vegas)Try out the free AI-driven Team Bot from Real Estate Team OS

Lindsay and Tim discuss the challenges photographers face during the busy wedding season, emphasizing the importance of managing stress and anxiety. They share practical tips for maintaining a healthy work-life balance, effective client communication, and the significance of self-care. The conversation also highlights the need for photographers to embrace their unique journeys and celebrate small wins, while providing actionable advice for navigating the hectic nature of the industry. Want us to feature your question, photography story, or industry hot take on an episode? Send us a DM, voice note, or video on instagram @TheShootYourShotPodcast. Your privacy is important to us. If you want to remain anonymous just let us know :) Sign up with Imagen AI to streamline your photo editing and get 1500 edits free! Sign up below for this rad AF offer: https://tinyurl.com/mt46dz6n Become an IG reel-creating machine with Social Templates! with Promo code: LINDSAY. socialtemplates.co/lindsay Chapters 00:00 Introduction and Grounding Exercise 02:30 Navigating the Messy Middle of Wedding Season 05:08 Understanding Stress vs. Anxiety 07:55 Helpful Daily Habits for Photographers 10:38 Client Communication and Managing Expectations 13:29 The Importance of Personal Touch in Client Relations 15:59 Staying Cool and Comfortable During Shoots 18:36 Healthy Lifestyle Choices for Photographers 21:22 Avoiding Comparison and Embracing Your Journey 24:21 Final Thoughts and Encouragement  

What you will hear: Law Practice Fundamentals, Culture, and Resilience Great law firm leadership isn't about reacting fast—it's about mastering fundamentals and moving with purpose: A conversation featuring Thomas Tona & Jason Lazarus is now live! In this Trial Lawyer View episode, Jason Lazarus sits down with Thomas Tona, a veteran personal injury attorney, to talk about how Brazilian Jiu Jitsu has shaped his approach to business, leadership, and resilience. From building a firm culture that actually delivers results to staying grounded through client communication, Tona shares a candid look at what it takes to lead with intention. “Always go back to the fundamentals.” What you'll learn: How Jiu Jitsu principles apply to managing time, money, people, and marketing

In this episode, Nick and Tyler talk to Jamie Gasparovic about what it really means to lead a business — not just through craft, but through communication. Jamie opens up about the emotional stress that comes from reactive jobs, and how she transformed her process to build clarity and trust from day one. It's a conversation about setting expectations, building systems that actually support your team, and learning to lead by design — not by default. Show Notes:  Introduction and Background of Jamie Gasparovic (0:00) Sponsorships and Personal Anecdotes (2:41) Pronunciation and Initial Conversation with Jamie (7:01) Business Operations and Client Management (14:56) Identity-Driven Design and Client Discovery (34:37) Challenges and Opportunities in the Design Industry (59:44) Business Evolution and Initial Challenges (1:07:21) Transitioning to Independent Work (1:11:17) Hiring the First Employee (1:14:39) Impact of Hiring on Business Operations (1:17:33) Pricing Strategies and Client Expectations (1:22:08) Managing Project Profitability (1:28:21) Future Plans and Business Growth (1:34:47) Personal Insights and Final Thoughts (1:36:50)   Video Version: https://youtu.be/Y0Anev8O7ws   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

Colleen and Robyn Benelli reveal practical and energetic tools for mastering Distance Reiki sessions and developing clear, compassionate client communication. Whether you're offering Reiki by phone, Zoom, or using a surrogate, this teaching will help you strengthen your energetic presence, create meaningful connections, and support your clients through every step of the distance healing process. In this episode, you'll learn: * What Enkaku Chiryo means and how to use it in your sessions * The difference between real-time and surrogate Distance Reiki * The difference between Distance Reiki on the fly and an hour long session * The structure of a real time Distance Reiki Session.  * Client expectations  * The beginning invocation, https://reikilifestyle.com/prayers-invocations/interview ,  * Beginning and end of the session.  * Use a surrogate and hand positions * How to include automatic writing for intuitive insights * Do you share impressions or spiritual guidance?
 This is Part 3 of our 4-part Reiki Practitioner Skills series, designed to help you grow your practice with confidence and clarity. Subscribe to Reiki Lifestyle for more teachings, meditations, and resources for Reiki in everyday life. www.ReikiLifestyle.com You can also enjoy a meditation titled: "Guided Reiki Journey to Release Blocks and Build Confidence for Distance Sessions" ✨Connect with Colleen and Robyn 
Classes: https://reikilifestyle.com/classes-page/
FREE Distance Reiki Share: https://reikilifestyle.com/community/ 
Podcast: https://reikilifestyle.com/podcast/  (available on all major platforms too)
Website: https://reikilifestyle.com/ Colleen Social Media:
Facebook: https://www.facebook.com/ReikiLifestyle
Instagram: https://www.instagram.com/reikilifestyleofficialempo Robyn Social Media:
Instagram: https://www.instagram.com/robynbenellireiki
Facebook: https://www.facebook.com/robynbenellireiki **DISCLAIMER** This episode is not a substitute for seeking professional medical care but is offered for relaxation and stress reduction which support the body's natural healing capabilities. Reiki is a complement to and never a replacement for professional medical care. Colleen and Robyn are not licensed professional health care providers and urge you to always seek out the appropriate physical and mental help professional health care providers may offer. Results vary by individual.

In this episode, I answer a question from a Massage Therapist in Virginia who holds a certification in Medical Massage and is trying to determine if working and accepting insurance in their practice is a good idea and a way to attract more clients.

In this episode of the No Broke Months Podcast, Dan Rochon shares the importance of leadership, accountability, and setting standards for high-performing sales teams. He explains how to align personal and team goals, create meaningful accountability, and implement actionable steps that lead to consistent and predictable results. If you want to elevate your leadership, improve team performance, and build a business that delivers No Broke Months, this episode offers the strategies to help you do it.What you'll learn on this episodeThe difference between management and leadership—and why it mattersHow setting and upholding high standards influences team performanceWhy personal accountability starts with leading by exampleThe role of effective communication and prescriptive language in building trust with clientsHow to foster team collaboration and support members who are strugglingThe true impact of accountability meetings on progress and course correctionWhy leadership is about teaching others how to think and succeedHow to focus on finding win-win solutions in sales, rather than being “right”If you're ready to lead your clients—and your team—with greater clarity, influence, and purpose, this is the next step.Teach to Sell provides the leadership frameworks, language patterns, and influence strategies that top agents and leaders use to create lasting trust and consistent results. It's not about managing transactions—it's about leading people to better decisions and building a business that thrives.Preorder Teach to Sell today and learn how to lead in a way that drives both relationships and results.https://www.nobrokemonths.com/teach-to-sell-preorderResources mentioned in this episodeGoogle Calendar Invitations: Set up calendar invitations to help prospects commit to appointments.Gary Keller's "The One Thing": A resource on focusing on the most impactful actions in life and business. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Join the Imagen Community on Facebook to continue the discussions between episodes.Ever wondered how a destination wedding photographer does it all—jet-setting, shooting, and still finding time for naps and puppy cuddles? This episode of Workflows spills the (greasy) bacon on backup strategies, keeping your sanity (and creativity), and the real-life challenges of working in photography across borders, cultures, and time zones.Meet Ana Pastoria, a destination wedding photographer who captures the true essence of love through her lens. Ana loves music, but not just as just something you hear—it's an experience. It's the melody that stays with you after the song is over, the harmony you feel when someone you love holds you close after a long day, and the rhythm you see in moments that define a relationship. With a heart full of love for weddings, Ana has married the same person six times and plans to keep marrying him forever. She brings that same depth of love and devotion to her work, ensuring every couple's special day is captured in a way that's as unique as their love story.In this episode, Scott sits down with Ana Pastoria, partnership manager at Imagen, globe-trotting wedding photographer, and self-professed Waffle House ambassador. Ana opens up about how Imagen helped her reclaim her life, why bulletproof backup workflows are her love language, and the honest, sometimes difficult conversations she has with her clients to guarantee transparency and comfort. Expect candid stories from near-catastrophic backup failures to standing by your values even when it costs you a client."My workflow is exactly how I want it after sixteen years. Consistency and clear communication with my clients—that's priceless." - Ana PastoriaResourcesBackup Workflow ArticleBackblaze 1.2TB usage post (you must be in the Imagen Community to view it)DaisyDiskBackblazeMissinglettrWhy You Should Listen:Get first-hand workflow strategies from an international wedding photographer.Discover real-life backup systems that protect your photography business (and your sanity).Find out how to stay true to your values while still delivering for your clients.Hear the honest truth about what it takes to manage destination wedding shoots—travel woes, cultural differences, and all.Don't miss this episode—press play to get inspired, organized, and maybe hungry for waffles. Subscribe to Workflows for more stories and actionable photography tips from photographers who get it done.(00:00) - 62 (00:14) - ‌ (00:58) - Ana's Journey with Imagen (02:43) - Waffle House Adventures (04:22) - Destination Wedding Photography Workflow (05:03) - The Importance of Backups (10:15) - Client Communication and Workflow Consistency (16:05) - Challenges of Destination Weddings (20:27) - Workflow Improvements and Social Media Aspirations (21:41) - Struggles with Consistent Posting (22:16) - Workflow After Client Delivery (22:40) - Challenges with Social Media and Automation (25:59) - Advice for New Photographers from Minority Groups (26:57) - Dealing with Discrimination in the Industry (27:33) - Importance of Transparency and Values (37:43) - Impact of Mental State on Work Quality (41:09) - Final Thoughts and Where to Find Me

**Cold Open (Jake has started mobile gaming)****Skip the Cold Open at 10:19**The best agencies out there aren't necessarily the ones producing the best results. They're the ones with the best communication and value for what is being paid for.On this episode, we navigate how we have failed in the client communication area recently and how we're trying to correct that and provide more communication to our clients without eating into labor hours that are better spent on servicing their actual accounts.----------------------------------Our recommended agency tools:everbrospodcast.com/recommended-tools/----------------------------------⭐⭐⭐⭐⭐As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.----------------------------------Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:YouTube: @agencyuTwitter/X: @theagency_uLinkedIn: linkedin.com/company/agencyuFacebook: facebook.com/theagencyuInstagram: @theagencyuReddit: r/agency & u/JakeHundleyTikTok: @agency.u

Professional Builders Secrets brings you a special live episode from the International Builders Show in Las Vegas, featuring Ron Nussbaum, founder of BuilderComs, and Janna Colucci, CEO and co-founder of Bundle. In this episode, the two dive into one of the most pressing challenges in construction today, communication, and unpack how better communication can dramatically reduce cost overruns, stress, and unhappy clients.This episode is sponsored by Apparatus Contractor Services, click the link below to learn more:hubs.ly/Q02mNSsG0INSIDE EPISODE 190 YOU WILL DISCOVER Where most client communication breakdowns happen in the build processWhy outdated communication methods are hurting your businessHow to implement a single source of truth for your projectsThe $4,000 impact per employee per yearWhat builders can do today to improve communication And much, much more.ABOUT JANNA COLUCCIJanna Colucci is the Co-founder & CEO of Bundle, a digital procurement platform transforming how builders buy and manage materials. With a background in green building, sustainability, and modular construction, she is passionate about leveraging technology to streamline procurement, reduce waste, and improve efficiency in the homebuilding industry.Connect with Janna: linkedin.com/in/jwc2021/ABOUT RON NUSSBAUMRon Nussbaum, the founder and CEO of BuilderComs, has ingeniously bridged the communication gap in the construction industry. Imagine if Slack and Dropbox had a baby specifically tailored for builders and contractors—well, that's BuilderComs!Connect with Ron: linkedin.com/in/ron-nussbaum/TIMELINE 3:10 Where communication breakdowns begin5:25 Why outdated methods like faxing are still common7:50 The $30 billion cost of miscommunication14:20 What builders can learn from the Domino's Tracker20:45 Why proactive updates are key to client satisfaction28:15 How simplicity in software improves communicationLINKS, RESOURCES & MOREAPB Website: associationofprofessionalbuilders.comAPB Rewards: associationofprofessionalbuilders.com/rewards/APB on Instagram: instagram.com/apbbuilders/APB on Facebook: facebook.com/associationofprofessionalbuildersAPB on YouTube: youtube.com/c/associationofprofessionalbuilders

In this episode, I answer a question from Wil, a massage therapist from Texas, who is considering investing in a business coach for their practice, which has become stagnant in its fifth year of operation.---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

In this candid episode of PPC Live The Podcast, host Anu sits down with Peter Guba, a Google Ads expert and founder of Profit Mill, to explore the raw reality of PPC failures and how they can become powerful learning experiences. Peter shares two memorable mistakes from his career - one hilarious, one costly - that shaped him into the marketer he is today.The main story centres on a perfect storm of PPC disasters: while managing a multi-million dollar enterprise event management client, Peter's Dynamic Search Ads began targeting Christmas trivia content from the client's blog during the holiday season. This led to massive irrelevant traffic, zero qualified leads for over a month, and ultimately the loss of the client - despite Peter successfully fixing the issue using Google's data exclusion functionality.Key takeaways:1. Own Your Mistakes ImmediatelyTransparency and accountability are crucial when things go wrongClients respect honesty more than excuses or blame-shiftingThe person who made the mistake is often best positioned to prevent it from happening again2. Smart Bidding Requires Smart MonitoringAutomation isn't "set it and forget it" - it needs consistent oversightGoogle's algorithm needs substantial data to learn, which can be expensive with broad, irrelevant keywordsThird-party monitoring tools can help catch issues before clients do3. The Perfect Storm Elements to Watch ForDynamic Search Ads + Smart Bidding + Broad SEO content = potential disasterSeasonality can amplify existing targeting issuesEnterprise clients with razor-thin margins have zero tolerance for extended poor performance4. Industry Reality ChecksPPC isn't a magic bullet for fundamental business problemsUnderstand your client's organic conversion rates before diving into paid searchSome industries are simply too competitive for paid search to be profitable5. Authenticity in Professional CommunicationReal failure stories are more valuable than polished success narrativesIn an AI-driven world, genuine vulnerability becomes increasingly rare and valuable"Showing up" consistently matters more than being perfectBonus Lesson: Always double-check your presentation slides for competitor logos before sending - it might accidentally help your pitch!0:00 Introduction to PPC Live The Podcast00:53 Meet Peter Guba: Google Ads Expert05:09 Funny F-Up Story: The Logo Mix-Up08:48 Serious F-Up Story: The Christmas Trivia Disaster18:39 The Importance of Smart Bidding19:18 Learning from Mistakes20:21 Client Communication and Accountability22:02 Challenges with PPC and Demand Generation26:50 The Role of Automation in PPC28:59 The Value of Discussing Failures32:59 Final Thoughts and ResourcesFind Peter on LinkedIn and Profit MillBook a coaching call with ⁠⁠⁠⁠⁠Anu⁠⁠⁠PPC Live The Podcast (formerly PPCChat Roundup) features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.The next ⁠⁠⁠⁠⁠PPC Live event⁠⁠⁠⁠⁠ is on June 26th in Leeds, UKThe next ⁠PPC Live London⁠ event is on July 31stFollow us on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠Follow us on ⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠Join our ⁠⁠⁠⁠⁠WhatsApp Group⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠Newsletter⁠

It's been a while, but Roop is BACK! Just in time for a busy week at Littlefield Agency. We've got people traveling to AI conferences, client meetings, and more. But that won't stop Sam and Roop from bringing you a new episode of Little Talks!This week, the gang talks about client communication. Simple topic, you say? You would think so—but there's more variety and nuance to it than you might expect! Everyone has their own preferences for communicating, ranging from email to Slack to text. We're happy to work in whatever format, as long as the communication is flowing! That's when we do our best work, and when our clients see the best results.So hit that play button and get to jibber-jabbering with Roop and Sam!— Sam, Roop, Claudia, and BrandonTell us what you think!

On this episode of The Design POP Podcast, host Alexandra Tseffos sits down with Erica Jaffe—Creative Director & Ancillary Specialist at Benhar Office Interiors, and affectionately known as the "Office Furniture Girl" on Instagram, to explore how dealer designers can sharpen their approach and enhance their impact on client interactions.From her early days in interior design, retail furniture sales, to business development at a dealership, Erica shares how clear communication, thoughtful expectation-setting, and a dose of humor can transform the designer-client relationship. Hear how she's leveraging social media to educate, entertain, and build both trust and credibility within the design community.Where to find The Design POP in Chicago https://www.thedesignpop.com/Chicago-2025The Design Pop is an Imagine a Place Production (presented by OFS)Connect with Alexandra on LinkedInFollow The Design Pop on LinkedIn

In this episode of the Post Status Happiness Hour, host Michelle Frechette interviews Zach Hendershot, creator of Miruni, a tool designed to streamline client feedback and project management for web developers, especially within the WordPress ecosystem. Zach explaining how Miruni automates mundane tasks, allowing developers to focus on strategic work. The episode highlights Miruni's features, such as capturing client requests and automating edits, and touches on future enhancements like automated SEO optimization and advanced client communication. The discussion underscores Miruni's potential to enhance efficiency and client satisfaction.Top Takeaways:Miruni is Built to Streamline Client Feedback for Agencies: Miruni enables clients to leave feedback directly on live websites by clicking and commenting, which then creates a structured request in the agency's dashboard. This direct, contextual input eliminates miscommunication, reduces friction, and speeds up the revision cycle.Transparency and Communication Are Core to Its Value Proposition: One of the standout benefits is accountability: Miruni provides a record of what clients requested. Agencies get a traceable history of requests, improving trust and transparency.The Platform Is Actively Evolving Based on Real-World Use and Community Feedback: Miruni is addressing practical challenges like mismatched image formats, file size optimization, and the need for better reporting. The team is responsive to feature requests—like client change logs and multi-user identification—and is working to enhance collaboration tools, user roles, and automation without sacrificing human oversight or quality.The Miruni Team Is Approachable and Focused on Helping Agencies Succeed: Zach emphasized their openness to demos, direct support, and ongoing learning from users. Their hands-on, collaborative approach makes them a valuable partner for agencies navigating complex client relationships and content workflows.Mentioned In The Show:MiruniElementorBreakdanceBricksDiviBeaver BuilderHubspot

Want to learn how to talk to your strength training clients like the experts do?   Smart Strength Austin's Skyler Tanner talks about the most effective ways to answer some of the most common questions your prospects and new clients might have, like whether cardio is necessary or not, the right training frequency, how to fix saggy skin, along with other common concerns (and a few technical things, too!).   If you want to improve the way you communicate with clients and become more confident in delivering talking points, there's a lot you can learn from Skyler in this one! ━━━━━━━━━━━━ Build a successful strength training business (free trial) ━━━━━━━━━━━━ Not sure? Book a quick clarity call (no pressure) ━━━━━━━━━━━━ For the complete show notes, links, and resources, click here

Creating automatons with AI has never been easier and I don't want you to get left behind in this industry if you haven't started implementing these tools in your business. I am going to share 4 big coaching tasks you're probably spending too much time on that AI can help you with and even create a better product and experience for your clients. Stay tuned for Part 2 where we will cover how to implement high touch human connection elements to set your coaching program apart.   Time Stamps:   (1:09) What Are Your Clients Actually Paying For? (2:18) My Economics Professor (3:21) Delegate, Automate, and Eliminate (4:51) Flintstones vs Jetson's (6:53) Client Onboarding (8:27) Program Creation (10:46) Client Communication (12:34) Whisper Flow (13:27) Client Tracking and Analytics ---------- Whenever You're Ready, Here Are 4 Ways We Can Help You (For Free)   (Community) Join the Fitness Business Secrets FB  Community to Unlock Your Free 5 Clients in 5 Days Mini-Course   (Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner   (Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches   (Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

In this episode, Nick & Tyler talk about what it really takes to walk away from a project — and why it's sometimes the most responsible move a builder can make. They break down a real scenario where NS Builders stepped back during pre-construction, share the signs they couldn't ignore, and open up about the fear, second-guessing, and professionalism required to make the call. This one's about clarity, boundaries, and protecting both your team and your reputation.   Show Notes: Reputation and Client Selection (0:00) Sponsors and Product Promotions (1:18) Client Communication and Project Challenges (4:46) Unrealistic Expectations and Project Management (11:53) Client Behavior and Professionalism (27:52) Owner-Supplied Materials and Project Management (38:21) Reputation and Future Business (47:37)   VIdeo Version https://youtu.be/jXEt7T3BDn4   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media

Send us a textThe Customer Success Playbook podcast wraps up its enlightening three-part series with Kristen Nolan of Interview Valet by exploring the delicate balance between technology and human connection. In this forward-thinking discussion, Kristen reveals how she leverages AI as a strategic tool while maintaining authentic relationships. From using AI to identify unique client differentiators to employing dictation for efficiency, this episode offers practical ways to harness technology without sacrificing the personal touch. Hosts Roman Trebon and Kevin Metzger guide a conversation that demonstrates how AI can enhance rather than replace meaningful connections in customer success.Detailed AnalysisAs AI continues to transform business operations, customer success professionals face a critical question: Can technology actually strengthen human relationships rather than diminish them? This episode provides a refreshingly balanced perspective that avoids both technological evangelism and fearful resistance.Kristen Nolan's approach to integrating AI into client relationships stands out for its pragmatism and strategic focus. Working at Interview Valet, where "relationships are the ultimate currency" serves as a core value, Kristen has developed a methodology that leverages AI as a starting point rather than an end solution. Her process of using tools like ChatGPT to identify a client's unique differentiators demonstrates how AI can enhance relationship-building by providing deeper insights that might otherwise remain undiscovered.What makes this discussion particularly valuable for the customer success playbook is the emphasis on maintaining authenticity while embracing technological efficiency. Kristen's guidance on viewing AI outputs as "a baseline" that requires human refinement offers a practical middle path for CS professionals concerned about sounding robotic or inauthentic in client communications. As she notes, "AI can't make up personal stories for you," highlighting the irreplaceable value of human experience in building genuine connections.The hosts share equally practical applications, with Roman revealing how he uses AI to improve the tone and client-centricity of his communications—not by blindly copying AI outputs, but by using them as a mirror to recognize when his natural communication style might come across as too abrupt. This application addresses one of the most common challenges in customer success: ensuring that necessary direct communications don't damage valuable relationships.For customer success teams looking to scale their operations without sacrificing quality, this episode provides a framework for thoughtful AI integration. The discussion moves beyond theoretical benefits to share tangible techniques like using ChatGPT projects to maintain context, leveraging dictation for efficiency, and using AI to help craft more concise communications. These practical tips demonstrate how technology can free up time for meaningful relationship-building rather than replacing it.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CuPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

July's here, and while the calendar might look quiet, your marketing shouldn't be! In this episode of the Auto Repair Marketing Podcast, Brian Walker and Caroline Legrand share real strategies to keep your shop top of mind and your bays full during the summer slowdown.From summer travel prep and college car check-ins to back-to-school drives and fun offbeat holidays like Chicken Wing Day and Tattoo Day, this episode is packed with creative, low-effort ways to stay connected with your community.You'll also learn how to use slower days to plan, boost team morale, and build content that connects.Hit play, get inspired, and keep that summer momentum rolling! ☀️Thank you to our friends at RepairPal for this episode. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for auto repair. Learn more atRepairPal.com/shops.Declined repairs don't have to be lost revenue. AppFueled's call center schedules follow-up calls and equips your team with everything they need to close the deal. Get started now at appfueled.com Lagniappe (Books, Links, Other Podcasts, etc)July Social Media Content TopicsDays of the YearNational Calendar Show Notes with TimestampsPreparing for July Marketing (00:00:25) Discussion on the importance of planning marketing strategies for July, focusing on themes like freedom and summer safety.Engaging with the Community (00:01:10) Emphasis on keeping customers engaged during a slow month and using social media effectively.Back to School Promotions (00:02:04) Importance of early planning for back-to-school promotions and community involvement in school supply drives.Vehicle Maintenance for College Students (00:03:22) Encouraging vehicle check-ups for college students returning home for summer before heading back to school.Utilizing CRM for Client Communication (00:04:40) Using customer relationship management tools to remind clients about vehicle maintenance for college students.Busy Summer Months (00:05:26) Advice on managing busy summer months and scheduling maintenance during slower periods in August and September.Summer Safety and Vehicle Maintenance (00:06:37) Highlighting the importance of vehicle safety checks during the hot summer months.Creative Marketing Ideas for July (00:07:08) Suggestions for fun marketing content ideas, including engaging with technicians during slower days.National Days and Events (00:09:09) Discussion on leveraging national days and events for creative marketing strategies in July.Community Engagement through Sports (00:10:45) Using local sports events to engage the community and promote the shop through giveaways or themed events.Sponsorship Mention - RepairPal (00:11:27) Highlighting the benefits of being part of the RepairPal certified network for auto repair shops.Sponsorship Mention - App Fueled (00:12:26) Introduction to App Fueled and how it can enhance customer loyalty for auto repair shops.International Chicken Wing Day (00:13:29) Ideas for celebrating International Chicken Wing Day with team cookouts and...

July's here, and while the calendar might look quiet, your marketing shouldn't be! In this episode of the Auto Repair Marketing Podcast, Brian Walker and Caroline Legrand share real strategies to keep your shop top of mind and your bays full during the summer slowdown.From summer travel prep and college car check-ins to back-to-school drives and fun offbeat holidays like Chicken Wing Day and Tattoo Day, this episode is packed with creative, low-effort ways to stay connected with your community.You'll also learn how to use slower days to plan, boost team morale, and build content that connects.Hit play, get inspired, and keep that summer momentum rolling! ☀️Thank you to our friends at RepairPal for this episode. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for auto repair. Learn more atRepairPal.com/shops.Declined repairs don't have to be lost revenue. AppFueled's call center schedules follow-up calls and equips your team with everything they need to close the deal. Get started now at appfueled.com Lagniappe (Books, Links, Other Podcasts, etc)July Social Media Content TopicsDays of the YearNational Calendar Show Notes with TimestampsPreparing for July Marketing (00:00:25) Discussion on the importance of planning marketing strategies for July, focusing on themes like freedom and summer safety.Engaging with the Community (00:01:10) Emphasis on keeping customers engaged during a slow month and using social media effectively.Back to School Promotions (00:02:04) Importance of early planning for back-to-school promotions and community involvement in school supply drives.Vehicle Maintenance for College Students (00:03:22) Encouraging vehicle check-ups for college students returning home for summer before heading back to school.Utilizing CRM for Client Communication (00:04:40) Using customer relationship management tools to remind clients about vehicle maintenance for college students.Busy Summer Months (00:05:26) Advice on managing busy summer months and scheduling maintenance during slower periods in August and September.Summer Safety and Vehicle Maintenance (00:06:37) Highlighting the importance of vehicle safety checks during the hot summer months.Creative Marketing Ideas for July (00:07:08) Suggestions for fun marketing content ideas, including engaging with technicians during slower days.National Days and Events (00:09:09) Discussion on leveraging national days and events for creative marketing strategies in July.Community Engagement through Sports (00:10:45) Using local sports events to engage the community and promote the shop through giveaways or themed events.Sponsorship Mention - RepairPal (00:11:27) Highlighting the benefits of being part of the RepairPal certified network for auto repair shops.Sponsorship Mention - App Fueled (00:12:26) Introduction to App Fueled and how it can enhance customer loyalty for auto repair shops.International Chicken Wing Day (00:13:29) Ideas for celebrating International Chicken Wing Day with team cookouts and...

In this episode, Danielle and Eva dive into the nuances of building and maintaining strong client relationships. They explore key topics such as navigating payments, project follow-ups, and the critical role of meeting deadlines. Through personal stories and real-world experiences, they shed light on the importance of understanding clients' payment patterns and preferences. The conversation also touches on the emotional dynamics of discussing money and how maintaining a warm, professional tone can make all the difference. Finally, they emphasize the power of gratitude and how small gestures can go a long way in fostering long-term client trust and loyalty.Be part of the conversation – follow us @ghostbosspodcast on Instagram!

In this episode, I received a question from a Massage Therapist in New York who is experiencing real struggles with clients dropping out of treatment and saying they can no longer afford to come in.---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

On this episode of “The Building Code,” Charley is joined by co-host, Sagar Disai, group product manager at Buildertrend. They're chatting with podcast regular, Adam Copenhaver, co-founder of CopeGrand Homes. Adaam, with his passion for creating unique living spaces, brings a hands-on approach to every project from concept to completion. Tune in to the full episode to discover how Buildertrend's new AI-generated summaries are reshaping communication for home builders – making it faster, more personalized and easier than ever to keep clients in the loop.   Learn more about Buildertrend's enhanced client experience with new Client Updates and AI summaries: https://buildertrend.com/communication/construction-client-portal/   Check out the beautiful work of CopeGrand Homes: https://www.copegrandhomes.com/     Read the shownotes for this episode here: https://buildertrend.com/podcast/the-building-code/268-adam-copenhaver/   Join “The Building Code” Facebook group: https://www.facebook.com/groups/thebuildingcodecrew/   FACEBOOK: https://www.facebook.com/buildertrend/ INSTAGRAM: https://www.instagram.com/buildertrend/  TWITTER: https://twitter.com/Buildertrend/ YOUTUBE:  / @buildertrend LINKEDIN: https://www.linkedin.com/company/buildertrend #Buildertrend #BuiltWithBuildertrend #ConstructionSoftware #AI

In this episode, I answer a question from a Massage therapist who is trying to figure out how to optimize their marketing to help attract quality clients using social media and trying to keep the costs relatively low.This question came from Emily, a Massage Therapist in Georgia who has been in practice for 7 years and operates her own solo business. She asked:“ I have been pretty consistent over the past year with being about 90 percent booked up in my business, but have kind of grown stagnant and bored with doing more of the traditional massage work and want to stay working more in treating injuries and chronic pain like you do, but I have no idea how to go about marketing this idea to new clients who are looking for this specific treatment and not having them think I'm just doing regular massage work. I do have social media accounts or Facebook and Instagram, but rarely post on there as most of my practice is word of mouth from other clients. I know my current clients wouldn't go for the change of doing a shorter, but more effective injury treatment like you talk about, so I need to find a way to find ideal clients outside of my current client base, but I have no clue where to even start? I don't have much budget to spend on all this, should I hire a marketing agency, start running ads, doing events or anything else? Any insights and guidance would be much appreciated. Thanks for all the information you have shared over the years, its been extremely valuable to me!”---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

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In this episode, we're diving into one of the biggest struggles freelancers are facing right now—getting clients to actually respond, give clear feedback, and stick to the original project scope. Nick and Mikelle kick things off by sharing real-world pain points and how this trend is quietly killing timelines, budgets, and creative momentum.Then, we tackle your most burning questions about client communication: What do you do when a client vanishes mid-project? How do you steer the ship when direction is vague—or constantly changing? And how can you protect yourself from endless revisions and scope creep?To wrap it all up, we serve up 5 super-practical, battle-tested tips to help you stay in control, set the tone from day one, and keep your sanity (and your schedule) intact.If you've ever felt like a project manager, therapist, and psychic all in one—this one's for you.

In this conversation, Sean and Catherine reconnect after some time apart, sharing personal updates including health concerns and vacation experiences. They delve into the current economic climate, discussing the noticeable slowdown in inquiries and leads in their industry, attributing it to uncertainty surrounding tariffs and the stock market. Their light-hearted banter is interspersed with deeper reflections on the implications of these trends for their business and the broader economy. In this conversation, Sean and Catherine discuss the challenges of managing an influx of leads in their construction business, the impact of slow inquiries on their operations, and the importance of embracing the natural cycles of business. They reflect on the need for mindfulness and strategic adjustments during slower periods, emphasizing the value of evaluating processes and maintaining a healthy outlook amidst uncertainty. In this engaging conversation, Catherine and Sean explore various topics ranging from construction tools to environmental issues and business insights. They discuss the roof snake tool, the alarming size of the Great Pacific Garbage Patch, and the Bechtel Corporation's significant role in the construction industry. The duo also delves into the realities of trash generation, landfill management, and the importance of stress management in business during uncertain times. Their light-hearted banter and insightful reflections make for an entertaining and informative discussion.

Unlock the secrets to a thriving wedding photography business with Taylor Jackson, a renowned photographer and educator. In this insightful interview, Taylor shares his journey from shooting weddings to building a successful photography brand that allows him to work smarter, not harder.What You'll Learn:Strategies to streamline your wedding photography workflow for maximum efficiency.Tips on building a personal brand that attracts your ideal clients.Insights into pricing your photography services for profitability.The importance of continuous learning and mentorship in the photography industry.Whether you're an amateur photographer, a semi-professional, or someone looking to start a photography business, this interview is packed with valuable insights to elevate your craft and business acumen.******************************************************************SUPPORT THE PODCAST: www.buymeacoffee.com/camerashake******************************************************************JOIN THE CAMERA SHAKE COMMUNITY for the latest news and some behind the scenes insights:  www.camerashakepodcast.com******************************************************************Check out our sponsor: www.platypod.com******************************************************************THIS WEEK'S LINKS:Taylor Jackson on the web:https://www.taylorjacksonweddings.com/Taylor Jackson on Social Media:Facebook: https://www.facebook.com/taylorjacksonphotokitchener/Instagram: https://www.instagram.com/taylorjackson/YouTube: https://www.youtube.com/@TaylorJacksonPhotoJOIN THE CAMERA SHAKE COMMUNITY for the latest news and some behind the scenes insights:  www.camerashakepodcast.com======================================CAMERA SHAKE PODCAST ON YOUTUBE:https://www.youtube.com/camerashakeFULL EPISODE 255 ‘Work Less, Earn More in Wedding Photography with TAYLOR JACKSON' IS ALSO AVAILABLE ON: YouTube - https://youtu.be/5sPJNJ2MYgQApple Podcasts - https://apple.co/2Y2LmfmSpotify - https://spoti.fi/304sm2G FOLLOW US ONInstagram: https://www.instagram.com/camerashakepodcast/Facebook: https://www.facebook.com/camerashakepodcastTwitter: https://twitter.com/ShakeCameraKersten's website:www.kerstenluts.comKersten on Instagram:https://www.instagram.com/kerstenluts/https://www.instagram.com/threeheadsinarow/

Do you feel uncomfortable with the sales process as a creative? In this candid mini-episode, Martine Severin tackles the topic many creatives dread: sales. Martine breaks down practical strategies for artists to sell their work authentically without feeling like "used car salesperson."  Chapters 00:00 Introduction to Creative Life 00:23 The Visibility to Sales Paradox 03:16 Understanding Sales for Artists 10:19 Building Community and Networking 14:00 Cultivating an Audience and Collectors 20:07 The Sales Process Explained 27:35 Transforming Sales Mindset Perfect for: Artists, photographers, designers, and creatives who feel uncomfortable with the sales process but want to improve their results. Danielle Chutinthranond: E28 Maria Bayer: https://members.mariabayer.com/2025-is/ Maria on Instagram KEEP UP WITH MARTINE: Website: Martine Severin Follow on Instagram: @martineseverin | @thisishowwecreate Subscribe to the Newsletter: Martine's Substack This episode of This is How We Create is produced and edited by Martine Severin. #CreativeBusiness #ArtSales #CreativeEntrepreneurship #SalesForArtists  

You booked the video appointment—great. But what you do next determines if you get hired or ghosted. In this episode, Dan Rochon reveals the three crucial actions top agents take between the phone call and the consult that dramatically increase conversion. This is how you go from “maybe” to “yes” without chasing, convincing, or begging. If you're ready to stop losing warm leads, this is the episode to study on repeat.What you'll learn on this episodeWhat you do after the call often matters more than the call itself.There's a simple rhythm to move from phone to video consult that works every time.Using the right language creates a feeling of certainty for the prospect.The strongest agents follow a specific step sequence that makes them the obvious choice.If you're not setting the next meeting with confidence, you're leaving money on the table.Conversion starts with clarity and ends with a consistent follow-up process.Repetition isn't boring—it's what builds mastery and trust.The phrase “quick video call—it'll save you time” works better than you think.Introducing the lender the right way builds borrowed trust instantly.The magic is in the setup—not the sale.Resources mentioned in this episodeWhatsApp Group: where scripts are uploaded for practiceGoogle Calendar Invite: used for pre-setting the consultation10-second video text script: for boosting connection before the callLender introduction text: for third-party credibility and momentum To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How often and effectively do you communicate with clients? What strategies are you implementing to build trust and develop lasting relationships to retain good clients? We all have blind spots in business, and today's featured guest identified one of the most significant ones for business owners is client communication and how messages succeed or fail to get through effectively. He'll share his journey of starting a business with the mission of helping business owners identify and repair communication gaps with clients to forge stronger relationships and discuss how he found his niche. He'll also address common communication blind spots that undermine client relationships and emphasize why agency owners must remember that this is fundamentally a relationship business—one where building connections should precede any sales pitch. Join us for insights into marketing, communication, and the importance of addressing blind spots in both business and life. Tim Riddle is the founder of Discover Blind Spots, a marketing agency that specializes in helping financial advisors uncover and address these blind spots in their marketing and messaging. He shares his journey into the marketing agency world, the origin of his agency's unique name, and how his exploration of blind spots in life led him to identify communication as a critical area where businesses often struggle. In this episode, we'll discuss: Choosing a niche in solving their common blind spots. 2 key elements of client communication. Letting clients have the spotlight to build trust.  Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Choosing a Niche and Solving their Common Blind Spot Tim's agency name, Discover Blind Spots, originated from a book he had written years before contemplating entrepreneurship. In "Blind Spots: What You Don't See Can Hurt You," he explored various cognitive and perceptual gaps people commonly experience. During his research, he found one theme kept coming up: communication failures. With entrepreneurial insight, Tim recognized this widespread communication gap as a potential business opportunity. He launched his venture with an ambitious vision of transforming business owners' careers through improved communication. Despite starting with no clients and no immediate prospects, he couldn't let go of the idea without at least trying. Initially, he started by offering his services for free asking only for positive reviews, aiming to build credibility and visibility. However, the true turning point came unexpectedly during a conversation with a friend who was a financial advisor. During their conversation, Tim inquired about his friend's client relationship management approach and got the typical answer of meeting with them for lunch every once in a while. When Tim learned his friend had approximately 300 clients but had only arranged a handful of lunches that year, he saw an opportunity to fill that communicational gap and offered a tailored solution that included creating content, both video and written that would reflect the advisor's voice and perspective, to authentically communicate and engage with his clients. It was a risk to pivot his focus towards financial advisors, a sector he had not originally planned to target, but it was this very risk that led to the establishment of a successful niche for his agency. Transitioning to Premium Pricing Based on Value While that was his first introduction to what would become his niche going forward, it did not immediately translate into paid work. The relationship with this financial advisor served as a crucial stepping stone rather than a direct revenue source. That milestone came later, as Tim's friend introduced him and recommended him to more potential clients and his opportunities in the sector grew. Once he saw the opportunity to monetize his services, Tim started by charging a modest $500 per project, a common approach among agency owners. Finally, once he landed his first big client, he was asked to come up with a monthly fee and upgraded to charging $5,000 per month. It was a shift to a value-based pricing model most agency owners take too long to adopt and a starting point to truly start scaling the agency. 2 Key Elements of Top-Notch Client Communication We've all experienced customer service that starts strong during the sales process but deteriorates once the purchase is complete. Poor follow-up communication leaves clients with unanswered questions about their purchase, casting a negative shadow over the entire experience. Responsiveness: Tim believes silence is the enemy in client relationships. He says there's never a good reason to allow communication gaps that make clients question the relationship. Likewise, he warns against applying a transactional mindset to a relationship-driven business. This only serves to frustrate clients and lead to missed opportunities. Being responsive doesn't mean having immediate answers or dropping everything to find them. Often, a simple acknowledgment that you don't have the information yet but are working to get it promptly can significantly reassure clients. Adaptability: Another key aspect of Tim's approach is identifying each client's preferred communication channel early in the relationship. People have different preferences—some avoid phone calls and find emails to be less intrusive while others prefer them as a quicker way to solve an issue. By adapting to the client's preferred mode of communication, agencies can save considerable time and stress. Interestingly, if you're attentive, clients often reveal their communication preferences through their behavior without you having to ask directly. For instance, if a client rarely responds to emails but answers calls promptly, they likely prefer handling matters quickly by phone. Taking the extra effort to communicate in a style that resonates with each client leads to faster resolutions and more productive partnerships. Allowing Clients to Have the Spotlight Leads to Trust & Effective Communication Tim's efforts to adapt to clients have extended beyond just communication channels to improve the overall client experience, particularly during initial meetings. Traditionally, he would schedule two-hour sessions packed with questions, aiming to leave with a comprehensive 90-day action plan. More recently, however, he began to start the meeting by asking the client “tell me a little about yourself”. This can lead to a 5-minute summary or a 30-minute account of their business' history but Tim finds letting the client feel heard helps out them at ease and leads to smoother more amicable meetings. As an expert, you might quickly identify solutions to a client's problems within minutes of meeting them. However, rushing to provide answers won't help establish the trust necessary for a successful partnership. Building that sense of safety requires patience—sitting back and truly listening as clients share what they believe is essential information. This approach enables them to feel confident that you have a complete understanding of their situation before developing an action plan.  People have a fundamental desire to be understood. By creating space for clients to share their stories and experiences, businesses can cultivate meaningful trust and rapport that serve as the bedrock for successful long-term relationships. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Navigating AI in IT Consulting: Insights from Michael Thomsen   In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools like ChatGPT and Google's Gemini. Michael emphasizes the importance of balancing automation with human interaction, sharing examples of how AI can enhance efficiency, such as generating meeting summaries, handling complex client requests, and improving ticketing systems. The discussion also touches on the risks of data leakage, the necessity of well-defined policies, and the future implications of AI in both enhancing productivity and posing security challenges.   00:00 Introduction and Guest Welcome 00:36 Listener Feedback and Follow-Up 02:41 AI Tools in Daily Work 05:51 AI Integration in Business 09:08 Real-World AI Use Cases 13:52 Challenges and Best Practices with AI 23:50 AI in Education and Policy 27:22 Understanding AI Policies and Data Leakage 28:28 Balancing AI Empowerment and Security Risks 29:21 Credential Stuffing and Security Examples 30:49 Implementing Effective AI Policies 32:10 Microsoft Tools for Data Security 35:03 Challenges in Modern Security Practices 39:14 Leveraging AI for Productivity 42:09 AI in Client Communication and Ticketing 47:48 The Human Element in AI Integration 51:32 Concluding Thoughts on AI and Security

In this episode, Ray Sclafani explores the evolving landscape of financial advisory services, emphasizing the importance of understanding and communicating true value to clients. He discusses the limitations of traditional AUM-based revenue models and highlights the need for advisors to adapt their fee structures to reflect the comprehensive value they provide. Key insights include the significance of effective client communication, the future of advisory compensation, and the necessity of tracking time and value in client relationships. Sclafani encourages advisors to engage in strategic planning to ensure sustainable growth and to meet the changing needs of their clients.Key TakeawaysAdvisors must understand their true value beyond AUM.Evolving revenue models are essential for capturing client value.Tracking time spent on client services can inform pricing strategies.Discounting fees may indicate a lack of perceived value.Younger clients prefer alternative fee arrangements.Advisors should adapt to the needs of next-generation clients.Coaching QuestionsHow can we better communicate the total value we provide to clients, beyond just managing assets, to ensure our fees reflect our true impact on their lives?In light of our industry's evolving revenue models, what steps should we take in the next 3-5 years to diversify our fee structures and ensure sustainable growth?What opportunities do we see to integrate more personalized services, such as family legacy planning or philanthropic advising, into our offerings, and how can we effectively charge for these services?How might we enhance client engagement through more consistent communication about achievements and outcomes, ensuring they recognize the breadth of value we deliver?Considering our AUM-based fees, how can we measure and demonstrate the return on investment clients receive from our advice, particularly in areas like tax savings, financial security, or long-term planning?For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

Send us a text In this high-impact episode of the Customer Success Playbook, hosts Kevin Metzger and Roman Trebon welcome Mary Schmid, MBA, a communication and leadership expert with a passion for rewiring how we listen. Mary reveals how to shift from surface-level exchanges to trust-building dialogues by embracing her "Conversational Edge" framework. Rather than defaulting to advice-giving, Mary urges professionals to pause and lean into connection-first listening. With a foundation in neuroscience, she explains how we unconsciously drop out of conversations every 12 to 18 seconds—and how to stay tuned in. If you think you're a good listener, this episode might surprise you.Detailed Analysis: This episode flips the script on what it means to be a "trusted advisor." Mary Schmid argues that client relationships are often eroded by a focus on proving expertise instead of demonstrating care. Using brain science as a guide, she introduces the idea that effective listening triggers the brain's trust response. Listeners are walked through a conversational sequence that begins with understanding the situation, moves into exploring the client's thoughts and emotions, and culminates in assessing the impact. The goal? Helping clients feel heard, not herded.Mary deftly explains how traditional expertise-driven dialogue creates power imbalances, pushing clients into defensive, disengaged states. In contrast, her approach taps into the oxytocin-powered trust circuit by creating psychological safety. The episode offers practical examples and humorous insights—including Kevin getting called out for zoning out every few seconds (we're looking at you, Kevin).For business leaders and customer success professionals, Mary provides a vital reminder: real influence stems from emotional connection, not intellectual superiority. When you guide a client into collaborative discovery, rather than corner them with solutions, you spark engagement and build lasting loyalty.Her parting wisdom? Respect begins with listening to connect, not correct.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Matt and his business partner, Tim Hill, dive deep into the realities of profitability in the construction industry. Recorded in the brand-new Risinger Build studio, Matt & Tim share a candid conversation about the challenges general contractors, home builders, and remodelers face when it comes to profit margins, client expectations, and project planning. Despite the common misconception that builders are highly profitable, they reveal that average net profits hover around just 5–6%. This low margin—combined with high risk—requires smart planning, detailed pre-construction processes, and disciplined financial management to ensure long-term sustainability.Matt and Tim stress the importance of transparency in pricing and standing firm on realistic budgets, even if it risks losing a job. They warn against chasing "portfolio projects" that look good on paper but lead to financial losses and client frustration. A major theme is the need for builders to carefully align with clients, architects, and budgets before contracts are signed to avoid scope creep and misaligned expectations.Not only do Matt & Tim discuss the “what” and the “why” of profit margins but also share the “how” to manage profit and loss statements effectively, including separating direct costs, indirect costs, and overhead.Thank you to episode sponsor Arclin! Learn more about their brand-new product, Firepoint: https://firepoint.arclin.com/.Find Tim on the Web:Website: https://risingerbuild.com/Instagram: @risingerbuild_atx & @tim_risingerbuildFind Matt and The Build Show on the web:Build Show Videos: https://buildshownetwork.com/go/mattrisingerInstagram: @risingerbuild and @thebuildshowYouTube channel: https://www.youtube.com/@buildshowWebsite: https://buildshownetwork.com/Save the Date for Build Show LIVE 2025 in Dallas, TX: October 16-18, 2025! Don't miss a single episode of Build Show content. Sign up for our newsletter.

In this episode of Elevating Drone Life, we talk with Jorge Alvarez, founder of Drone Permission, about his journey from the concrete and construction industry to becoming a leader in drone services across Florida and the Caribbean. Jorge shares how he built a successful drone business by focusing on client communication, asking the right questions, and delivering high-quality work that meets the needs of construction stakeholders. He explains how drone technology is transforming the way project progress is documented—particularly on massive projects like the MSC Cruise Terminal—and why educating clients on what drones can do is essential for sustained business growth.  Jorge also opens up about how he built a referral-driven business, scaled a team, and created efficient pricing strategies that reflect both value and confidence. This conversation is packed with industry insights around mapping software, networking, collaboration, and using drones to enhance decision-making and stakeholder communication in the field. Key Takeaways Jorge Alvarez transitioned from concrete to the drone industry by applying his knowledge of construction workflows Success begins with listening: understanding client needs and asking informed questions builds trust Referral business and strong client relationships fuel sustainable growth Drones offer unmatched value in construction documentation and project progress tracking Tailored drone services—including aerial photography, mapping, and inspections—can solve real problems when client goals are clear Educating clients is key to expanding the use of drone technology in traditional industries Starting a business while working full-time is doable with the right systems and support Investing in relationships and collaboration opens doors to more opportunities and better projects Effective pricing strategies should reflect the value of the work and the unique insights drone pilots offer The future of the drone industry includes internal pilots, growing enterprise demand, and more emphasis on visual storytelling and deliverables Tune in and learn how to plan, grow, and succeed in the world of drones! Get your questions answered: https://thedroneu.com/. If you enjoy the show, the #1 thing you can do to help us out is to subscribe to it on iTunes. Can we ask you to do that for us real quick? While you're there, leave us a 5-star review, if you're inclined to do so. Thanks! https://itunes.apple.com/us/podcast/ask-drone-u/id967352832. Become a Drone U Member. Access to over 30 courses, great resources, and our incredible community. Follow Us Site – https://thedroneu.com/ Facebook – https://www.facebook.com/droneu Instagram – https://instagram.com/thedroneu/ Twitter – https://twitter.com/thedroneu YouTube – https://www.youtube.com/c/droneu Timestamps: [00:00] Introduction to Drone Permission and Its Impact [03:09] Jorge Alvarez's Journey into Drones [05:57] The Importance of Client Communication [09:11] Understanding Construction Needs [11:53] The Role of Drones in Construction [14:52] Building Relationships and Referral Business [17:46] Capturing Progress: The MSC Cruise Terminal Project [21:05] Innovative Uses of Drone Footage [23:49] The Evolution of Drone Technology [27:11] Maximizing Drone Usage and Skills [30:06] Mapping and Software Utilization [33:59] Educating Clients and Building Relationships [36:24] The Journey of Starting a Business [39:31] Networking and Collaboration in the Drone Industry [42:47] Favorite Projects and Unique Experiences [48:27] Understanding Pricing Strategies [56:31] The Importance of Confidence in Pricing [01:00:43] Future Aspirations and Industry Growth

Timothy Wingate Jr., founder and president of G+F Business & Financial Consulting, is a licensed Enrolled Agent and construction accountant specializing in tax planning and financial consulting for construction companies. In today's conversation, Timothy discusses key accounting and tax strategies, emphasizing the importance of choosing the right accounting method—favoring the completed contract or percentage of completion methods over cash-based accounting. He highlights common misconceptions, such as poor tracking and back-office inefficiencies, and explains how accrual accounting provides better financial insight. Timothy also covers tax planning mistakes, including improper entity selection and failure to pay oneself a salary, recommending S corporations for tax advantages. He shares strategies such as Section 179 deductions, retirement planning, and corporate tax credits. Additionally, Timothy addresses IRS audits, fraud prevention, and the necessity of proactive financial planning. Concluding, he offers insights on selecting the right CPA and shares a success story of a transformed construction company. HIGHLIGHTS [01:47] Choosing the Right Accounting Method  [04:19] Steps to Implement Accrual Method [09:10] Tax Strategies and Equipment Purchases  [10:13] Maximizing Returns and Minimizing Tax Liabilities  [13:56] IRS Audits and Red Flags [17:26] Preventing Fraud and Maintaining Financial Integrity [22:38] Client Communication and Support  [27:00] Personal Motivation and Client Success Stories   KEY TAKEAWAYS Use the completed contract or percentage of completion method for better financial tracking. Implement systems for accurate receipt capture, invoicing, and expense coding. Consider an S corporation for tax savings if revenue exceeds $1M. Utilize Section 179 to deduct equipment purchases and reduce taxable income. Use company cards with spending limits and digital payment tools.   RESOURCES Connect with Timothy Wingate: G+F Business & Financial Consulting LinkedIn Handle: https://www.linkedin.com/in/twingatejr/ LinkedIn – G+F Business & Financial Consulting Instagram – G+F Business & Financial Consulting Facebook – G+F Business & Financial Consulting @GplusF – YouTube Timothy's Restaurant Recommendation:  Lynora's   Resources to Help You Win in Construction

Send us a textToday, we're diving into a topic that every pool pro needs to take seriously—protecting yourself when tackling a nasty green pool clean-up. We all know these jobs can be unpredictable. One minute you're skimming algae, and the next, you're dealing with broken equipment, hidden structural damage, or even a frustrated homeowner who forgets what they signed up for.That's why having a solid waiver in place is a game-changer. Before I even dip my test kit in the water, I make sure my client signs off on exactly what to expect. A green pool is never a one-and-done situation—it takes time, multiple treatments, and sometimes unexpected repairs. A waiver protects you from liability and sets clear expectations.Support the Pool Guy Podcast Show Sponsors! HASA delivers clean, healthy water solutions. https://bit.ly/HASAhttps://www.orendatech.com/The Bottom Feeder Professional Battery Powered Vacuum System. Save $100 with discount Code: DVB100https://bit.ly/THEBOTTOMFEEDERAnd Skimmer, America's #1 pool service software! Try Skimmer FREE for 30 days at:https://getskimmer.com/poolguy Thanks for listening and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/