Podcasts about client communication

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Best podcasts about client communication

Latest podcast episodes about client communication

The Trades
Ep 177 Laura Basili- BrazilianLumber.com

The Trades

Play Episode Listen Later Oct 2, 2025 47:48


In this episode of The Trades Podcast, hosts Jeff and Danny interview Laura Basili, Chief Marketing Officer at Brazilian Lumber. Laura shares how premium hardwood materials, sustainability, and education have positioned the company as a trusted partner for contractors, deck builders, architects, and designers.She explains how answering real-world installation questions, simplifying sourcing, and elevating product awareness help trade professionals stand out in a competitive industry. The conversation explores how branding, customer relationships, and digital presence can grow a trades-based business and create long-term trust.Laura also discusses:The rise of sustainable hardwood deckingEducating contractors through FAQs and customer resourcesMarketing strategies tailored to trades professionalsHelping builders and service providers improve visibilityWhy storytelling and authenticity matter in construction brandingListeners will walk away inspired to rethink how they communicate their value, showcase their craft, and build brands that last.

Soft Tissue Practice Revolution with Dr. Matt Maggio
Handling Clients' Objections To Treatment Part 3: The Need To Ask Permission Excuse.

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Oct 1, 2025 11:40


This episode is part three in our four-part series on how to recognize and properly address when clients object to going through the treatment process and make excuses for why they can't commit to getting their problem fixed.⁣⁣ ⁣

The Photographer Mindset
Bad Habits We've Ditched as Photographers (Pt. 2)

The Photographer Mindset

Play Episode Listen Later Sep 29, 2025 61:34


Bad habits, be gone! In this episode, we dive into more habits we've worked to break as photographers, from overspending on gear and shooting vertical too often to editing in bed and giving unrealistic deadlines. Through candid conversations, relatable stories, and actionable advice, we explore how letting go of these habits has made us better photographers.Expect to Learn:Why maximizing your current equipment outweighs buying the latest techWhy upgrading your computer can be a game-changer for your workflowThe benefits of no phone in your bedroom & not editing photos in bedHow asking for client feedback and setting realistic deadlines can build trustSponsors:Thanks to WhiteWall for being our lead sponsor this episode! They're the top choice for photographers who want high-quality prints, with a variety of material options, and who want their work delivered fast in 9 days or less! Use the code TPM2025 at checkout for 15% off: https://www.whitewall.com/Thanks also to the National Park Foundation for sponsoring today's episode. Enter the Share the Experience photo contest for a chance to win $10,000 and prizes from Celestron, Historic Hotels of America, and YETI. The grand prize winner's photo could be featured on the America the Beautiful—the National Parks and Federal Recreational Lands Annual Pass. Submit your best shots now at sharetheexperience.org/tpmOur Links:Join our subreddit where you can share stories and ask questions:https://www.reddit.com/r/photographermindset/Subscribe to TPM's Youtube page and watch full length episodes: https://www.youtube.com/thephotographermindset/Make a donation via PayPal for any amount you feel is equal to the value you receive from our podcast episodes! Donations help with the fees related to hosting the show: https://paypal.me/podcasttpm?country.x=CA&locale.x=en_USThanks for listening!Go get shooting, go get editing, and stay focused.@sethmacey@mantis_photography@thephotographermindsetSupport the show

The Vet Dental Show
Episode 191 - Root Canals, Extractions & Client Communication

The Vet Dental Show

Play Episode Listen Later Sep 24, 2025 10:18


Ready to take your veterinary dentistry skills to the next level? https://ivdi.org/inv Request an invitation to the Veterinary Dental Practitioner Program ------------------------------------------------------------------------- Host: Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM  In this episode of The Vet Dental Show, Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM, answers pressing questions from veterinary professionals about root canal limitations, explaining the importance of extractions, and how to communicate effectively with clients about dental procedures. What You'll Learn ✅ Why general practitioners aren't taught root canal therapy. ✅ How to explain the necessity of extractions to clients, even when their pets seem fine. ✅ What to advise clients about the monitoring and maintenance involved with root canals. ✅ How to assess and manage fractured crowns with tertiary dentin. ✅ The role of radiographs in client education and treatment planning. Key Takeaways ✅ Root canal therapy requires extensive training and is best left to specialists. ✅ Client education is crucial for explaining the importance of addressing dental issues, even if they aren't immediately obvious. ✅ Crowns are essential for protecting teeth after root canal procedures. ✅ Radiographic follow-ups are necessary to monitor the long-term success of root canals. ✅ Tertiary dentin can sometimes seal off fractured crowns, but careful radiographic evaluation is essential. ------------------------------------------------------------------------- Don't miss the opportunity to enhance your veterinary dentistry skills! Request an invitation to the Veterinary Dental Practitioner Program: https://ivdi.org/inv Want to expand your skills even further? Explore Dr. Beckman's full selection of courses and resources designed specifically for veterinary professionals!  https://veterinarydentistry.net/ ------------------------------------------------------------------------- Questions? What are your biggest challenges in veterinary dentistry? Leave a comment below! ------------------------------------------------------------------------- veterinary dentistry, vet dental show, Brett Beckman, root canal, tooth extraction, client communication, veterinary education, veterinary technician, IVDI, Veterinary Dental Practitioner Program, dental radiographs, tertiary dentin, fractured crown, pulp necrosis, silent suffering, dental referral, veterinary continuing education

Soft Tissue Practice Revolution with Dr. Matt Maggio
Handling Clients' Objections To Treatment Part 2: The Money Excuse.

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Sep 24, 2025 14:51


This episode is part two in our four-part series on how to recognize and properly address when clients object to going through the treatment process and make excuses for why they can't commit to getting their problem fixed.⁣⁣⁣

Credit Repair Business Secrets
How Santiago Gill Built a Million-Dollar Credit Repair Business from Nothing

Credit Repair Business Secrets

Play Episode Listen Later Sep 23, 2025 42:14


Join Our FREE Start Repairing Credit Challenge: http://startrepairingcredit.com/   What if I told you that failure could be the key to building a million-dollar business? Our guest today, the latest member of our Millionaires club, Santiago Gill, proves it. He went from being a Marine veteran to struggling with e-commerce to finally cracking the code with Credit Repair Cloud. Now he runs a seven-figure credit repair business built on second chances for himself and for every single client he helps. He's here today to share how he bounced back from failure, how he used social media to explode his business, and how you can do the very same thing, even if you're starting from nothing. So if you've ever felt like you're behind, burned out, or ready to give up, you better stick around! Key Takeaways:00:00:00 Intro 00:02:08 Receiving the Millionaires Club Award00:04:57 Santiago's Background00:11:48 Getting Into Credit Repair00:15:06 How Santiago Got His First Clients 00:23:43 The Secret to Making Viral Videos and Building a Following 00:38:35 How Santiago Made a Ton of Money in One Day00:43:03 Santiago's Best Credit Repair Tips and Tricks 00:57:17 Building Credit, Early Mistakes and Stall Letters01:03:30 Lead Gen, Automation, and Client Communication 01:11:31 Business Lessons for Aspiring Entrepreneurs01:18:01 Rapid Fire Questions01:21:12 Outro  Additional Resources:Santiago's Website: https://lawtinosolutions.com/Santiago on TikTok: https://www.tiktok.com/@theecommbulldogSantiago on Instagram: https://www.instagram.com/lawtinosolutionsSantiago on YouTube: https://www.youtube.com/@ecommbulldogSantiago on Facebook: https://www.facebook.com/santiago.gill.620021/Get a free trial to Credit Repair CloudGet my free credit repair training  How 8 Credit Repair Entrepreneurs Got Their First Clients (Real Stories)Make sure to subscribe so you stay up to date with our latest episodes.

Business-First Creatives
Scaling with Less Overwhelm and More Value (Systems in Session Case Study) with Roxanne Engstrom

Business-First Creatives

Play Episode Listen Later Sep 23, 2025 41:41


If you're someone who thinks systems just aren't for me—creative chaos is a part of my identity, this episode might change your mind. Roxanne Engstrom joins me to share about her experience inside of Systems in Session. We talk about how getting clarity in her systems not only grew her profit fast but also gave her confidence, reduced her anxiety, and let her show up as the boss she is.Find It Quickly00:24 - Meet Roxanne01:22 - The Importance of Systems in Business02:16 - Real-Life Business Challenges and Solutions04:01 - The Value of Personalized Support04:45 - Achieving Quick Wins in Business05:43 - Investing in Your Business Growth06:36 - Overcoming Personal and Business Challenges07:32 - The Power of Collaboration and Support11:41 - Automations and Business Efficiency13:18 - Scaling Your Business with Confidence14:34 - Continuous Improvement and Client Feedback16:23 - Setting Boundaries and Providing Value21:23 - Client Communication and Boundaries21:58 - Personalized Brand Image Process23:44 - Importance of Client Experience24:26 - Efficient Proposal Systems27:55 - Overcoming Business Anxiety29:49 - Investing in Business Growth32:19 - Scaling with SystemsMentioned in this EpisodeSystems in SessionMaddie Peschong's RebrandConnect with RoxanneWebsite: hawaimages.comInstagram: instagram.com/hawaimagesLinkedIn: linkedin.com/in/roxanne-engstromYoutube: youtube.com/@roxanneengstrom-hawaimages

It's a Numbers Game
EP109 – Learn how this MSP is saving thousands per month using real world AI – with Alex and Dani from PCW Solutions

It's a Numbers Game

Play Episode Listen Later Sep 21, 2025 31:33


In this episode, host Adam welcomes Dani and Alex from PCW Solutions to discuss their business journey, emphasising how they've integrated artificial intelligence (AI) into their company's operations. Alex details the inception and growth of PCW Solutions over the past 21 years, starting from helping domestic customers to managing over 150 business clients today. The conversation dives into their innovative approach to improving workflow efficiency using AI. They explain how they utilised AI to manage and log customer support tickets, reducing the workload on their staff and improving service response times. They also highlight practical challenges and human factors involved in implementing AI solutions, including the need for clear communication and gradual customer adaptation to new technologies. The discussion covers the future potential of AI in Managed Service Providers (MSPs) for automating routine tasks and enhancing customer service. Alex and Dani also share insights into the practical aspects of AI integration and future plans, such as automating outbound calls for ticket resolution00:00 Welcome and Introductions  00:21 Background and Business Overview  01:53 Office Location and Expansion  03:27 Exploring AI Solutions  04:08 Implementing AI for Customer Support  08:45 Challenges and Adjustments with AI  11:33 Technical Setup and Future Plans  13:32 The Role of AI in Client Communication  14:11 Client Reactions to AI Implementation  14:35 Solving Client Issues with AI  15:08 AI Accuracy and Staff Testing  15:26 Examples of AI Handling Calls  17:42 AI in Sales and Client Management  19:17 Future AI Implementations  20:53 AI's Role in MSP Operations  21:38 Challenges and Costs of AI  25:55 Expanding AI Solutions for Clients  26:42 Automating Billing and Future Developments  27:15 Conclusion and Final Thoughts    Connect with Alex Hill on LinkedIn by clicking here –https://www.linkedin.com/in/alex-hill-64284414/  Connect with Daniel Welling on LinkedIn by clicking here –https://www.linkedin.com/in/daniel-welling-54659715/    Connect with Adam Morris on LinkedIn by clicking here – https://www.linkedin.com/in/adamcmorris/    Visit The MSP Finance Team website, simply click here –https://www.mspfinanceteam.com/      MSP Glossary: MSP Finance Glossary Explained | MSP Finance Team    We look forward to catching up with you on the next one. Stay tuned! 

Soft Tissue Practice Revolution with Dr. Matt Maggio
Handling Clients' Objections To Treatment Part 1: The 3 Most Common Excuses.

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Sep 17, 2025 10:30


This episode is part one in our four-part series on how to recognize and properly address when clients object to going through the treatment process and make excuses for why they can't commit to getting their problem fixed.⁣⁣

The Modern Craftsman Podcast
375 Stop Texting Clients

The Modern Craftsman Podcast

Play Episode Listen Later Sep 14, 2025 108:15 Transcription Available


Some shops run clean because the people do—no late-night texts, threaded comms, and a lean, full-sub model that actually protects margin. We also get into the personal discipline behind it (sobriety, routines, boundaries) and how that steadied cash flow and home life. https://www.clarkandaldine.com Video Notes:  00:00 Intro & sponsors 05:07 Year in review + first new build 06:16 Cash-flow punch forces a reset 16:05 Sober season: anxiety, sleep, showing up 28:00 Reading & meditation with the kids 38:47 Client comms: no texting—use threads 40:27 Only call for emergencies (house flooding) 60:00 Picking the right scopes for margins 60:50 Running lean: 99.5% subbed out 68:20 Onboarding that sets expectations 78:35 Website, portfolio & finding your client 90:00 Life/business tradeoffs you don't see on IG 104:50 Wrap-up & where to find Clark + Aldine Video Version:  https://youtu.be/ZckcifjgzLo   Partners:  Andersen Windows Buildertrend Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media

Lawyer Talk Off The Record
Lawyer-Client Communication | They Don't Teach You That In Law School

Lawyer Talk Off The Record

Play Episode Listen Later Sep 10, 2025 19:16 Transcription Available


From navigating the temptations (and pitfalls) of using your personal cell phone for business to setting clear expectations with clients—especially when things move slowly, like in appellate cases—we get real about the day-to-day struggles of keeping clients informed without burning out. We discuss why establishing boundaries from the start is not just practical but essential, and how maintaining professionalism with friends and family as clients can be a minefield if not handled properly.Whether you're in law school, thinking about practice management, or just aiming to survive your legal career without drowning in missed texts and client frustration, this episode is packed with honest insights, actionable tips, and the kind of advice every law student wishes they'd gotten sooner.So grab your notebook—because these are the lessons they don't teach you in law school.Here are our top 3 takeaways:Set Communication Expectations from the StartMake it clear to clients how, when, and where you'll communicate. This prevents missed messages, unrealistic demands, and misunderstandings.Keep Client Communication Organized and SecureAvoid mixing personal devices with client business. Use law practice management tools (with secure messaging) to ensure everything is confidential, logged, and accessible when you need it.Treat Friends and Family as Clients—ProfessionallyThe temptation to “bend the rules” for those you know can backfire. Use the same intake and communication protocols for everyone; it ensures nothing slips through the cracks.Submit your questions to www.lawyertalkpodcast.com.Recorded at Channel 511.Stephen E. Palmer, Esq. has been practicing criminal defense almost exclusively since 1995. He has represented people in federal, state, and local courts in Ohio and elsewhere.Though he focuses on all areas of criminal defense, he particularly enjoys complex cases in state and federal courts.He has unique experience handling and assembling top defense teams of attorneys and experts in cases involving allegations of child abuse (false sexual allegations, false physical abuse allegations), complex scientific cases involving allegations of DUI and vehicular homicide cases with blood alcohol tests, and any other criminal cases that demand jury trial experience.Steve has unique experience handling numerous high publicity cases that have garnered national attention.For more information about Steve and his law firm, visit Palmer Legal Defense. Copyright 2025 Stephen E. Palmer - Attorney At Law Mentioned in this episode:Circle 270 Media Podcast ConsultantsCircle 270 Media® is a podcast consulting firm based in Columbus, Ohio, specializing in helping businesses develop, launch, and optimize podcasts as part of their marketing strategy. The firm emphasizes the importance of storytelling through podcasting to differentiate businesses and engage with their audiences effectively. www.circle270media.com

Soft Tissue Practice Revolution with Dr. Matt Maggio
What I Learned From Wasting Over 100k On Business Coaches & Marketing Agencies?

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Sep 10, 2025 13:40


In this episode, I share one of my biggest blunders in my 15-year career, where I essentially just wasted well over 100k down the drain trying to shortcut my business and marketing processes by hiring outside companies that essentially just stole my money and ended up setting me further back in my process.⁣⁣

Command Control Power: Apple Tech Support & Business Talk
633: A Latte About Apple: Commando, Convos, and Coffee

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Sep 2, 2025 62:28


  In this episode of Command Control Power, Joe and Sam catch up after attending a confidential Apple Technical Summit. They discuss the event's highlights, including networking opportunities and technical presentations. Sam shares his experience improving a client's old IT setup, moving them to modern managed services and security practices. Joe dives into his quest for an ideal phone solution with group SMS capabilities, ultimately considering sticking with RingCentral due to recent features supported by AI. The episode also touches on the importance and challenges of maintaining high-quality internet service at a fair price and explores the potential environmental impact of AI note-taking.   00:00 Introduction and Hosts Reunion 00:15 NDA Event and Apple Summit 01:31 Networking and Connections 03:01 San Jose and Big Basin Adventures 06:18 Technical Summit Insights 09:12 Funny Poolside Moments 11:03 Caseless Phones and Engineering Marvels 16:31 Coffee Talk and AeroPress Trivia 25:22 Billing Challenges and Solutions 28:29 Client Negotiations and Agreement 28:55 Email Security and Phishing 29:52 Security Training and Awareness 31:30 New Client with Technical Debt 33:45 Managed Services Plan Pitch 37:41 AI in Client Communication 38:32 Phone Service Saga 51:34 Optimum Fiber and Internet Deals 56:49 Concluding Thoughts and Future Topics

VetFolio - Veterinary Practice Management and Continuing Education Podcasts
The Art of Effective Client Communication In Cases of Atopic Dermatitis

VetFolio - Veterinary Practice Management and Continuing Education Podcasts

Play Episode Listen Later Aug 28, 2025 49:56


Do you struggle with helping pet owners understand the medical information about their pet's atopic dermatitis diagnosis or to comply with the treatment plan you've created to manage it? In this VetFolio Voice podcast episode, we go “beyond the itch” and chat about effective client communication when it comes to atopic dermatitis. We explore how complicated and nuanced this condition tends to be, illustrating why effective, informative and empathetic communication with clients is so important. Dr. Lancellotti tells Dr. Cassi how she designs her discharges to give clients a clear breakdown of the management plan and the function of each therapeutic recommendation. They delve into how additional tools can be useful, such as pre-written snippets and templates about atopic dermatitis, as well as providing other sources of information, including owner-facing podcasts, to help get information into owner's hands and help answer their questions in the most efficient way possible.

Investor Fuel Real Estate Investing Mastermind - Audio Version
Game-Changing Strategies for Real Estate Developers | Ryan Breckenridge Shares Insights

Investor Fuel Real Estate Investing Mastermind - Audio Version

Play Episode Listen Later Aug 26, 2025 29:48


In this episode of the Real Estate Pro Show, host Erika interviews Ryan Breckenridge of BRK Partners, who shares his unique journey into the real estate industry. Ryan discusses the importance of strategic communication and marketing in real estate, emphasizing how his firm helps clients navigate complex projects by crafting tailored narratives. He also highlights current trends in the real estate market, particularly in Texas, where metropolitan areas are expanding and connecting, creating new opportunities for development.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Search with Candour
Build better SEO strategies with keyword clustering | Seb Atkinson | Search with Candour

Search with Candour

Play Episode Listen Later Aug 25, 2025 61:51


Join Jack Chambers-Ward in this week's episode of Search With Candour as he welcomes back SEO consultant Seb Atkinson for an in-depth discussion on masterful SEO strategies.Seb shares his journey, starting his own business, Atkinson Smith Digital, and key content strategies he uses with his clients.The conversation delves into practical insights on keyword clustering, creating revenue-driven models, and effectively communicating the value of SEO with clients.Learn how to bridge the gap between technical SEO and business goals, and discover innovative methodologies for forecasting and analysing market opportunities.Follow Seb:Website: https://atkinsonsmithdigital.com/LinkedIn: https://www.linkedin.com/in/sebatkinson/Bluesky: https://bsky.app/profile/sebatkinson.bsky.socialResources:https://atkinsonsmithdigital.com/keyword-clustering/First appearance in 2020: https://withcandour.co.uk/podcast/episode-51-the-seo-process-with-seb-atkinsonLast appearance in 2023: https://withcandour.co.uk/podcast/why-you-should-care-about-inp-with-seb-atkinson00:00 Introduction and Welcome00:54 Guest's Journey and Career Highlights01:10 Starting a New Business01:49 SEO Strategies and Client Engagement03:16 Keyword Clustering and Research05:33 Client Communication and Buy-In06:55 Tools and Techniques for SEO26:43 International SEO Challenges30:28 Setting Click-Through Rate Targets31:18 Understanding Market Size and Competitor Analysis31:44 Monthly vs. Yearly Metrics32:35 Competitor Strategies and Market Positioning36:30 Connecting Data to Revenue38:27 Forecasting and Predictive Models43:10 Challenges in Data Accuracy and Client Communication49:45 Final Presentation and Client Buy-In54:05 Resource Allocation and Implementation01:00:46 Conclusion

Scrum Master Toolbox Podcast
Truth vs. Fiction - The Power of Transparency in Product Ownership | Irene Castagnotto

Scrum Master Toolbox Podcast

Play Episode Listen Later Aug 22, 2025 16:49


Irene Castagnotto: Building Bridges—How Great Product Owners Create Team Alignment Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Building Trust Through Transparency and Purpose Irene emphasizes that exceptional Product Owners excel at building trust with their teams by consistently sharing the "why" behind decisions and features. They trust their teams completely and ensure that team members understand the purpose and reasoning behind every request. This transparency creates a foundation of mutual trust where teams feel confident in the Product Owner's direction. Great Product Owners use moments when features don't work as expected as opportunities to explore and reinforce the underlying purpose, turning potential setbacks into learning experiences that strengthen team understanding and alignment. The Bad Product Owner: When Stories Replace Truth Irene witnessed a Product Owner who, when facing difficult client conversations without positive information to share, chose to "make up stories" rather than being transparent about challenges. This lack of honesty led to delivering something the client couldn't accept, resulting in an angry client during the demo. This anti-pattern of using "good words" instead of honest communication ultimately damages client relationships and team credibility. The lesson learned: Product Owners must be transparent with clients about what is and isn't possible, even when the news is difficult to deliver. Self-reflection Question: How do you balance protecting your team from client frustration while maintaining the transparency necessary for successful product development? [The Scrum Master Toolbox Podcast Recommends]

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: Why Do You Encourage Providers To Not Post Their Prices On Their Website❓

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Aug 20, 2025 12:40


In this episode, I answer a common question I get from every Manual Therapy Provider I have trained and mentored on why I never post the prices of my services on my webpage.---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

Authentic Business Adventures Podcast
How to Find a Property Manager

Authentic Business Adventures Podcast

Play Episode Listen Later Aug 19, 2025


Chris Gantz - Patriot Properties Property Management On the How the Internet Has Changed the Real Estate Industry: "Now you have the democratization of that MLS book, right? So that value is completely gone for the broker because everybody can see everybody everywhere at all times." Investing in Real Estate is often a great way to add to your investment portfolio.  There are a few main ways to invest, and one of them is to own property that you pay for someone else to take care of the property.  This includes preparing the place for rent, marketing the property, and finding some sweet people to rent the place.  Chris Gantz of Patriot Properties knows property management and real estate investing. Unlike the usual interviews with investors and agents, Chris brings a boots-on-the-ground perspective, sharing what it's really like to manage thousands of units across Wisconsin—including multifamily buildings, self-storage, mobile home parks, and short-term rentals. This is the guy doing the things that the other investors pay people to do.  Chris is the real deal and explains in candid detail what you need to look for when hunting for your property manager.  He also discusses a few things to look for in the rental property you are looking to acquire. Chris delves into Patriot Properties' innovative decentralized model, how technology is transforming the industry, and the strategies his team uses to stay ahead of the competition—like same-day showings and rapid application processing. He also explains the challenges and perks of active management, pricing strategies, the ever-evolving rental market, and how landlords can maximize returns in both cash-flow and appreciation-focused markets. Listen as Chris explains tips for finding off-market deals and managing tenant relationships (including some wild stories!). If you're thinking about investing in real estate or want to learn what it takes to truly succeed in property management, you won't want to miss Chris's thoughtful insights and candid stories from the field. Enjoy! Visit Chris at: https://patriot-properties.com/   Podcast Overview: 00:00 "Instant Self-Showing Rental Advantage" 05:52 Apartment Leasing: Act Fast Strategy 12:36 Operational Success Determines Investment Outcomes 18:07 Madison Real Estate Investment Surge 22:43 "Challenges of First Property Investment" 29:56 Real Estate Market Evolution Gaps 32:30 "AI Transforming Company Operations" 39:51 Balancing Maintenance with Convenience 43:36 Maintenance Included: No Chargebacks Policy 52:08 Strengthening Client Relationships 54:10 "Value Add Strategy Explained" 01:04:09 Unconventional Property Account Management 01:05:49 Client Communication and Strategy Adjustment Podcast Transcription: Chris Gantz [00:00:00]: I would say so. You know the Burr method, right? House hacking, I think that's always a great way. One of the things I've always said is, in my opinion, you know, one of the fastest ways to make money in real estate is to fix and flip. So if you can find the single family home, you're going to live in it, or the duplex, you're going to live in it, fix it up. While you live there, you're putting in all the sweat equity, do as much work as you can. Foreign. James Kademan [00:00:33]: You have found Authentic Business Adventures, the business program that brings you the struggle stories and triumphant successes of business owners across the land. We are locally underwritten by the bank of Sun Prairie. Downloadable audio episodes can be found in the podcast link funded drawincustomers.com and today we're welcoming Slash, preparing to learn from Chris Gantz of Patriot Properties. We're going to be talking about property management. So, Kris, how is it going today? Chris Gantz [00:00:59]: Good, good. Excited to be here. James Kademan [00:01:01]: Yeah, thanks for being on the show. I'm excited here because I've interviewed quite a few people in the real estate...

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: How To Deal With The Emotional Components Of Treating A Client With Chronic Pain❓

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Aug 13, 2025 12:26


In this episode, I answer a question from a Manual Therapist from Illinois who is having a difficult time managing the emotional ups and downs when trying to help a client who has been in chronic pain for years and has been completely screwed over by the traditional medical model and has undergone more treatments than they can count.---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

Fitness Business University With Vince Gabriele
Some People Are Total Jerks (Long Island Gym Tour Episode 2)

Fitness Business University With Vince Gabriele

Play Episode Listen Later Aug 10, 2025 10:12


To get more information about booking a consulting day with Vince, please do one of the following:Send a direct email to Vince to bypass his sales team: vince@gabrielefitness.comClick the link below and fill out the form:https://coaching.vincegabriele.com/ Podcast SummaryIn episode two of the Long Island Gym Tour, Vince visits a gym owner facing one of the toughest challenges in business—having to move his entire operation after 12 years, relocating nearly 600 members on short notice. Despite incomplete renovations and other gyms trying to poach his clients, the owner's strong relational equity has kept members paying, even without access to the facility. Vince breaks down strategies to not only survive such disruptions but also boost revenue by increasing the percentage of higher-paying memberships. He shares specific tactics for upselling current members, improving onboarding processes for new members, and maintaining communication during downtime to keep clients engaged and loyal. Top 5 PointsRelational Equity is Survival Insurance – Build deep relationships with clients and staff so that in times of crisis, members stay committed and supportive.Track Membership Level Ratios – Measure the percentage of clients on higher-value memberships and create goals to increase that share.Upsell Current Clients – Offer existing members upgrades (e.g., from basic to class memberships) through targeted promotions and trial periods.Optimize Onboarding – Give every new member access to your highest-value services for the first month so they experience your best offering upfront.Maintain a Communication Pulse – Regularly update inactive or on-hold members with construction progress, news, and personal touchpoints to keep them connected to your business. To get more information about booking a consulting day with Vince, please do one of the following:Send a direct email to Vince to bypass his sales team: vince@gabrielefitness.comClick the link below and fill out the form:https://coaching.vincegabriele.com/ If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Email After Hours: The Podcast for Email Senders
From Shell to KFC: How to Turn Email Program Red Flags into Quick Wins with Phil Ireland

Email After Hours: The Podcast for Email Senders

Play Episode Listen Later Aug 7, 2025 32:33


What better way to learn about email than by speaking to a professional email problem-solver? Email consulting requires a balance of technical expertise, client education, and strategic problem-solving to deliver results, and today we're getting the inside scoop from one of the best!

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: Why I Would Never Refer A Client To A Chiropractor or Traditional PT?

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Aug 6, 2025 15:55


In this episode, I answer a question from a massage therapist in Ohio who is trying to determine which type of provider to refer a client to when they aren't getting any results from their treatments.⁣⁣

The Beginner Photography Podcast
Photo Q&A: How To Juggle a Day Job and Photography with Automation

The Beginner Photography Podcast

Play Episode Listen Later Aug 5, 2025 40:31 Transcription Available


#586 In Today's Episode of the podcast I chat with YOU as I answer the questions that matter most to photography beginners and enthusiasts who are eager to grow both technically and creatively.This episode is all about addressing real-world challenges that come up when you're starting or growing a photography practice. I share my personal experiences, insights, and favorite tips—especially about balancing a day job with a budding side hustle in photography. I open up about my own journey of building a wedding photography business and the practical strategies I used to manage my time, keep clients happy, and avoid burnout.KEY TOPICS COVEREDStarting a Photography Side Hustle & Workflow Automation - Raymond shares his early struggles balancing a day job with building a portrait and wedding photography business. He highlights the time-saving power of using tools like CloudSpot Studio for automating bookings, contracts, invoicing, and client communication. Key takeaway: automation prevents lost opportunities and allows photographers with limited time to provide a seamless client experience.Editing Style Evolution & Managing Creative Ruts - Addressing questions about losing confidence in editing style, Raymond emphasizes that evolving tastes are normal and even healthy. He encourages experimenting with new edits and using past work to develop a style that feels authentic. Takeaway: feedback is useful, but personal satisfaction with your work is crucial for creative fulfillment.Equipment Choices for Travel, Studio, & Technical Mastery - Through specific gear-related questions, Raymond discusses how to weigh camera options for travel and studio documentation, advocating for a minimalist approach while tailoring choices to the context and desired output. He also offers a deep dive into understanding depth of field and autofocus, demystifying how they interact to produce sharp images. Takeaway: deliberate gear selection and technical competence empower photographers to adapt to any shooting situation.IMPORTANT DEFINITIONS & CONCEPTSDepth of Field (DoF): The range within a photo that appears acceptably sharp, determined by a combination of aperture, focal length, and subject distance. Raymond explains how understanding DoF helps photographers achieve their desired focus in different scenarios, especially when combined with autofocus settings.DISCUSSION & REFLECTION QUESTIONSHow might automating your business workflow free up time for more creative pursuits? What steps can you start implementing now?Have you recently felt dissatisfied with your editing style or creative output? What strategies could help you refresh your perspective?When preparing for a travel or studio shoot, how do you decide what gear is essential versus what might be excess baggage?In what ways has understanding (or misunderstanding) depth of field affected your photography?Sign up for your free CloudSpot Account today at www.DeliverPhotos.comConnect with Raymond! Join the free Beginner Photography Podcast Community at https://beginnerphotopod.com/group Get your Photo Questions Answered on the show - https://beginnerphotopod.com/qa Grab your free camera setting cheatsheet - https://perfectcamerasettings.com/ Thanks for listening & keep shooting!

The Pool Guy Podcast Show
The Turf War: Pool Techs vs. Landscapers

The Pool Guy Podcast Show

Play Episode Listen Later Aug 5, 2025 18:02


Send us a textIn this episode, I'm talking about a battle we've all faced at some point: pool pros vs. landscapers and gardeners. Whether it's broken vacuum lines, blown leaves into a freshly cleaned pool, or just bad timing on service days, I've seen it all. I'll share stories, some hard-earned lessons, and ways you can set boundaries and communicate better with the other folks working the same properties. Because the only thing worse than green pool water... is green turf drama.Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://bit.ly/THEBOTTOMFEEDERTry Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/ UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA Pool Guy Coaching Group Join an exclusive network of Pool Service Technicians to access the industry's leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs) $59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ] $50,000 in HazMat Coverage - clean up on-site or over-the-road Acid Wash Coverage - Full Limits

The Pool Guy Podcast Show
Tree-mendous Headaches: Top Offenders Around Pools

The Pool Guy Podcast Show

Play Episode Listen Later Aug 4, 2025 21:01


Send us a textIn this episode, I'm talking about a battle we've all faced at some point: pool pros vs. landscapers and gardeners. Whether it's broken vacuum lines, blown leaves into a freshly cleaned pool, or just bad timing on service days, I've seen it all. I'll share stories, some hard-earned lessons, and ways you can set boundaries and communicate better with the other folks working the same properties. Because the only thing worse than green pool water... is green turf drama.Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://bit.ly/THEBOTTOMFEEDERTry Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/ UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA Pool Guy Coaching Group Join an exclusive network of Pool Service Technicians to access the industry's leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs) $59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ] $50,000 in HazMat Coverage - clean up on-site or over-the-road Acid Wash Coverage - Full Limits

BE THAT LAWYER
Nick Werker: The Overlooked Power of Intake and Client Communication

BE THAT LAWYER

Play Episode Listen Later Jul 31, 2025 34:30


In this episode, Steve Fretzin and Nick Werker discuss:The importance of proper phone handling in law firm intake processesHow customer experience begins with an intentional communication strategyShifting lawyer mindsets around sales and client engagementThe evolving standards of professionalism and wellness in legal practice Key Takeaways:Solo and small law firms often lose clients due to missed calls or lack of call-forwarding plans, which can be easily fixed with tools like rollover call forwarding.Answering services should align intake scripts with law firms' CRM systems and help pre-qualify callers without turning anyone away, allowing for both client conversion and effective referrals.Intake staff should prioritize empathy and rapport over data collection, allowing callers to fully explain their problem before asking for details.Lawyers frequently lose potential clients not due to pricing or competence, but due to a lack of communication and failure to follow up after the initial contact."Don't pressure people, but let them know that you have a solution to their problem and that and why you're the best solution to that problem." —  Nick Werker Unlock the secrets of rainmaking success—join Steve Fretzin and four powerhouse legal experts for Be That Lawyer LIVE on August 27; reserve your spot now at fretzin.com/events. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsor!Legalverse Media: https://legalversemedia.com/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/About Nick Werker: Nick is the founding marketer and current marketing leader at Answering Legal. Since 2014, Nick has been working to help lawyers improve the way they communicate with their clients, strengthen legal intake, organize messages, create workflows for CRMs, and spread awareness on all things happening in the legal community.When he's not podcasting, building custom GPTs, or thinking about ways to spread the Answering Legal message, he is a strong proponent of self-improvement. He also loves helping friends and community members find business success using marketing strategies.Connect with Nick Werker:  Website: https://www.answeringlegal.com/Phone: (631) 686-9700Email: nick@answeringlegal.comLinkedIn: https://www.linkedin.com/in/nicholas-werker/ & https://www.linkedin.com/company/answering-legal-inc/Instagram: https://www.instagram.com/answeringlegal/Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: Why Don't You Show Clients Exercises & Stretches To Help Fix Their Injuries?

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Jul 30, 2025 13:17


In this episode, I answer a question from a Manual Therapist from California on why none of the content I share gives clients any exercises or stretches so they can help fix their injuries.  ⁣⁣

Making Strides for Animal Chiropractic
Find Your Voice: How Confident Communication Elevates Chiropractic Care; Dr. Kaitlyn Lackey, DC

Making Strides for Animal Chiropractic

Play Episode Listen Later Jul 28, 2025 25:59


Dr. Katie of Making Strides for Animal Chiropractic discusses the importance of effective communication in building rapport and confidence in animal chiropractic practices. She shares personal stories highlighting the significance of understanding client needs and overcoming imposter syndrome. Katie also provides strategies for handling new patient phone calls, offering solutions to improve customer service and ensure clients feel heard and cared for. She also includes great takeaways such as the power of permission-based questions, maintaining confident word choice, and the importance of follow-up to build trust and retention.Topics covered in this episode: Building rapport and confidencePersonal experience with a holistic vetLearning from competitorsClient feedback and building trustEffective communication strategiesPermission-based questionsConfident word choice and setting expectationsMaking Strides for Animal Chiropractic Links and Resources:Visit the Making Strides for Animal Chiropractic websiteVisit our Facebook PageVisit our Instagram Page Thank you to our sponsors!Academy for the Advancement of Animal ChiropracticEquigateHave an idea for the podcast? Please leave us a survey! 

The Modern Craftsman Podcast
Stop Defending Your Price & Start Explaining the Value

The Modern Craftsman Podcast

Play Episode Listen Later Jul 17, 2025 30:43 Transcription Available


In this episode, Tyler talks about the disconnect between what builders show in an estimate and what clients truly need to understand. He dives deep into why leading with transparency, breaking down the budget, and walking clients through each line item creates trust, protects your margins, and actually helps win more jobs. By shifting from defending your price to explaining your value, you transform how clients perceive your worth—and how your business operates. Show Notes:  Transparency in Pricing and Client Trust (0:00) Differences in Contractor Approaches (3:47) Value Proposition and Client Education (6:12) Justifying Costs and Building Trust (9:05) Protecting Margins and Meeting Client Needs (14:20) Client Education and Value Engineering (24:11) Community Support and Personal Reflections (29:17) Video Version: https://youtu.be/p6b262PIv6Q   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

Legal Grounds | Conversations on Life, Leadership & Law
Legal Grounds | Larry Praeger On Effective Client Communication, How to Leverage Existing Resources, & Navigating the Nuances of Family Law

Legal Grounds | Conversations on Life, Leadership & Law

Play Episode Listen Later Jul 16, 2025 46:31


There are few areas of the practice that I think are quite as “client-facing” as Family Law.This is not to say that clients take a back-seat when it comes to other kinds of legal matters, but it should come as no surprise to anyone - regardless of legal acumen - that when you're dealing with people's money AND family, communication can make or break a case. My guest this week knows this better than most.Larry Praeger is board certified as a Family Law Specialist, and has been a practicing attorney for nearly four and a half decades. His Dallas based practice focuses on family law, with a specialty in mediation, and professional licensing issues. For the past 30 years Larry has gained extensive experience in all aspects of Family Law, as well as preparing and defending mental health professionals in family law matters and helping them prepare for the litigation process. Having started his career as Assistant County Attorney in Bell Texas, he has been an author, speaker, and as of last year, Larry has added Professor to the growing list of titles.We discuss his tips for effective client communication, how the legal landscape has changed, and the many nuances of Family Law. Enjoy the show. 

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: How To Handle Requests for Discounts From Existing Client Referrals❓

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Jul 16, 2025 11:19


In this episode, I answer a question from a Manual Therapist from Georgia who is in year 3 of running a solo practice and is dealing with frustrations from having referrals into the practice requesting discounts on treatments that were referred in by existing clients who originally received discounts on treatments themselves.I cover the following:Why are discounts bad for clients and bad for the provider?Why should you never give a discount on any of your treatments?How to not be a jerk when a client does ask for a discount or says treatments are too expensive?How to structure what you offer for your treatments, without ever feeling obligated to give a discount?---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

The Modern Craftsman Podcast
Construction Business | The Dos and Don'ts of Using Subcontractors | Nick Schiffer & Tyler Grace NS

The Modern Craftsman Podcast

Play Episode Listen Later Jul 14, 2025 74:23 Transcription Available


Tyler and Nick talk about the importance of formal subcontractor agreements—why you need them, how they protect all parties, and the hard lessons that led them to overhaul their systems. From handshake deals gone wrong to building trust through transparent work orders, this episode gives you the tools to avoid costly mistakes and elevate your professionalism. Whether you're a GC, a sub, or somewhere in between, if you're managing teams and trades, this one's for you. Show Notes:  Subcontractor Engagement and Agreements (0:00) Sponsor Announcements and Product Promotions (1:52) Personal Stories and Boat Ownership (5:45) Subcontractor Vetting and Agreement Implementation (30:02) Pre-Construction and Subcontractor Strategies (48:44) Course Updates and Additional Resources (1:09:52) Video Version: https://youtu.be/ZTcQvwaPKuQ   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

AICPA Town Hall
Special Edition: Key Tax Law Changes You Need to Know

AICPA Town Hall

Play Episode Listen Later Jul 14, 2025 60:56


Speakers Mark Peterson, EVP, Advocacy, AICPA Melanie Lauridsen, VP, Tax Policy & Advocacy, AICPA Lisa Simpson, VP, Firm Services, AICPA Jan Lewis, Partner, BMSS Advisors & CPAs, AICPA Topics DC update H.R. 1: Key tax law provisions Beyond the law: Implementation Communicating with your clients

AICPA Town Hall
Tax legislation breakdown, research tools and what's next

AICPA Town Hall

Play Episode Listen Later Jul 10, 2025 62:23


Topics include:  Tax legislation breakdown and DC update Tax research tools What's next for CPAs and clients   Speakers:   Erik Asgeirsson, President and CEO, CPA.com  Mark Koziel, President and CEO, AICPA  Mark Peterson, EVP, Advocacy, AICPA  Melanie Lauridsen, VP, Tax Policy & Advocacy, AICPA  Lisa Simpson, VP, Firm Services, AICPA  Mark Gallegos, Partner, Porte Brown Accountants and Advisors  Robert Keebler, Partner, Keebler & Associates 

Business RadioX ® Network
Why Charging Premium Fees is Actually a Service to Your Clients, with Criminal Attorney Joshua Baron

Business RadioX ® Network

Play Episode Listen Later Jul 9, 2025


Why Charging Premium Fees is Actually a Service to Your Clients, with Criminal Attorney Joshua Baron (The Price and Value Journey, Episode 138) In this second part of a compelling conversation, host John Ray continues his deep dive with criminal defense attorney Joshua Baron, exploring the life-changing effects of charging premium fees and the philosophy […]

Soft Tissue Practice Revolution with Dr. Matt Maggio
Q & A: How do you deal with last-minute cancellations❓

Soft Tissue Practice Revolution with Dr. Matt Maggio

Play Episode Listen Later Jul 9, 2025 9:31


In this episode I answer a question from a Manual Therapist in Arizona who has been dealing with a recent string of last minute cancelations and having struggles on properly enforcing their cancelation policy, without feeling like they are going to piss their client off and lose them for good!---------------We just launched our new, free soft tissue injury evaluation and treatment training, The Peak Injury Treatment Method.It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!If you want to download the training for free, with no strings attached, just click the link below ⬇️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here To Download Free Training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Please consider joining our 'Soft Tissue Treatment Revolution' community on Facebook, where it's much easier to engage as a group. It's an awesome group on Facebook, covering topics in Injury Evaluation, Treatment, Client Communication, Practice Marketing, Increasing Sales, Scaling Business, and a few other topics of interest in the Soft Tissue Injury Space.As always if you want to be part of the soft tissue revolution here's what you need to do:1. Visit our Facebook Group Page by clicking here

Talking Pools Podcast
Navigating Client Communication in the Pool Industry

Talking Pools Podcast

Play Episode Listen Later Jul 3, 2025 51:21


Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and his co-host discuss their personal lives, including upcoming vacations and wedding plans. They delve into the challenges of client communication in the service industry, emphasizing the importance of setting expectations and maintaining open lines of communication. The conversation also touches on product development in the pool industry, highlighting the need for common sense and practical input from users. The episode concludes with insights on managing client relationships and the significance of being proactive in service delivery.takeawaysSteve shares his upcoming cruise to Fiji for his anniversary.Jury duty can be a tedious experience, as described by the co-host.Setting clear expectations with clients is crucial for service success.Communication with clients can prevent misunderstandings and service delays.Common sense is often lacking in corporate product development.Understanding the volume of a pool is essential for proper chemical treatment.The importance of having access keys for service technicians is emphasized.Product development should involve feedback from actual users.Maintaining open communication with clients can enhance service quality.Flexibility in scheduling can improve client satisfaction.Sound Bites"I had jury duty this past week.""We need to have a key to do our job.""You can't fix that because of protocol."Chapters00:00Introduction and Personal Updates04:25Jury Duty and Wedding Plans08:58Client Communication and Setting Precedents16:58Corporate Experiences and Product Development Challenges29:21The Challenges of Pool Equipment Design31:42Importance of Accurate Pool Calculations33:39User-Centric Product Development37:11Innovations in Pool Testing Equipment42:17Common Sense in Pool Service Operations47:09Communication and Client Expectations Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Investor Fuel Real Estate Investing Mastermind - Audio Version
Mastering Real Estate: Key Strategies for Success

Investor Fuel Real Estate Investing Mastermind - Audio Version

Play Episode Listen Later Jul 2, 2025 24:04


In this conversation, Stephen Schmidt interviews Thomas Klug, a seasoned real estate broker with over 25 years of experience. Thomas shares his journey from a career in IT to becoming a successful real estate entrepreneur. He emphasizes the importance of client communication, honesty in pricing strategies, and the value of networking in building a successful business. Thomas also discusses the challenges of navigating scams in the real estate market and the significance of mentorship in his personal growth. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Real Estate Team OS
[SUMMIT] Client Communication and Social Media Strategies for Today's Market

Real Estate Team OS

Play Episode Listen Later Jul 1, 2025 62:22


Mentioned in this episode:Learn more and sign up for Unlock (Nov 2-5 in Vegas)Try out the free AI-driven Team Bot from Real Estate Team OSWelcome to our sixth and final episode in the all-new Summit Series! As we were in the third episode, we're joined by four real estate agents in one conversation:- Bree Tucker with Pozek Group- Tony Galarza with Wemert Group Realty- Matt Anderson, solo agent with eXp Realty    - Nick Nelson, solo agent with eXp Realty See or hear our first conversation on solo agent success vs team agent success: www.realestateteamos.com/episode/real-estate-team-solo-agent-success-summit-seriesReal Estate Team OS is bringing you the Summit Series, a new format that has an element of our Inside The Team series, but features multiple guests in each episode and 10 real estate professionals in total. In this episode, long-time team agents Tony and Bree, as well as solo agents Matt and Nick, who started in the local eXp Realty ecosystem of Renee Funk and Ben Laube share how they're communicating with sellers right now step-by-step, specific video and social media tactics that work for them, the pivotal moment they committed to real estate full time, and how and why new agents should find and join their right-fit real estate team.  Watch or listen to this Summit Series episode for insights into:- Video and social media tactics they're using  (and how it intersects with team branding)- How Matt sourced videographers to support his social media and listings- What they like to see from agents on the other side of a transaction- The pivotal moment when each of them committed to real estate full time (from quitting school to quitting jobs)- What stays the same and what changes based on current market conditions, including step-by-step seller communication strategies- What's changed since the rollout of buyer broker agreements- How agents can find their right-fit team or brokerage and why brand new agents should find the right teamWe recorded these episodes at The Creator House, a studio in Orlando created and run by our friends at Sweet Fish Media.In case you missed any of the series:- Team Leaders: When, How, and Why We Started Our Teams- Team Leaders: How Our Teams Create Growth Opportunities with Agents- Ops Leaders: How Our Teams Keep Agents Productive at Scale- Ops Leaders: How Our Teams Recruit, Train, and Retain Agents- Agents: Successful Team Agent vs Successful Solo Agent Sign up for subscriber-only episodes and email-exclusive insights: https://realestateteamos.com/subscribeFollow our Summit Series agents:- Matt Anderson https://www.instagram.com/matthewandersonproperties/- Nick Nelson https://www.instagram.com/nicknelsonhome/- Tony Galarza https://www.instagram.com/tonygalarza_realtor/- Bree Tucker https://www.instagram.com/breeinorlando/Follow Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/ Mentioned in this episode:Learn more and sign up for Unlock (Nov 2-5 in Vegas)Try out the free AI-driven Team Bot from Real Estate Team OS

The Modern Craftsman Podcast
Industry Perspectives | Clarity Creates Confidence | Jamie Gasparovic

The Modern Craftsman Podcast

Play Episode Listen Later Jun 23, 2025 104:04 Transcription Available


In this episode, Nick and Tyler talk to Jamie Gasparovic about what it really means to lead a business — not just through craft, but through communication. Jamie opens up about the emotional stress that comes from reactive jobs, and how she transformed her process to build clarity and trust from day one. It's a conversation about setting expectations, building systems that actually support your team, and learning to lead by design — not by default. Show Notes:  Introduction and Background of Jamie Gasparovic (0:00) Sponsorships and Personal Anecdotes (2:41) Pronunciation and Initial Conversation with Jamie (7:01) Business Operations and Client Management (14:56) Identity-Driven Design and Client Discovery (34:37) Challenges and Opportunities in the Design Industry (59:44) Business Evolution and Initial Challenges (1:07:21) Transitioning to Independent Work (1:11:17) Hiring the First Employee (1:14:39) Impact of Hiring on Business Operations (1:17:33) Pricing Strategies and Client Expectations (1:22:08) Managing Project Profitability (1:28:21) Future Plans and Business Growth (1:34:47) Personal Insights and Final Thoughts (1:36:50)   Video Version: https://youtu.be/Y0Anev8O7ws   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

Reiki Lifestyle® Podcast
Distance Reiki Skills and Client Communication: How to Build Trust and Energy Presence Online

Reiki Lifestyle® Podcast

Play Episode Listen Later Jun 19, 2025 39:19


Colleen and Robyn Benelli reveal practical and energetic tools for mastering Distance Reiki sessions and developing clear, compassionate client communication. Whether you're offering Reiki by phone, Zoom, or using a surrogate, this teaching will help you strengthen your energetic presence, create meaningful connections, and support your clients through every step of the distance healing process. In this episode, you'll learn: * What Enkaku Chiryo means and how to use it in your sessions * The difference between real-time and surrogate Distance Reiki * The difference between Distance Reiki on the fly and an hour long session * The structure of a real time Distance Reiki Session.  * Client expectations  * The beginning invocation, https://reikilifestyle.com/prayers-invocations/interview ,  * Beginning and end of the session.  * Use a surrogate and hand positions * How to include automatic writing for intuitive insights * Do you share impressions or spiritual guidance?
 This is Part 3 of our 4-part Reiki Practitioner Skills series, designed to help you grow your practice with confidence and clarity. Subscribe to Reiki Lifestyle for more teachings, meditations, and resources for Reiki in everyday life. www.ReikiLifestyle.com You can also enjoy a meditation titled: "Guided Reiki Journey to Release Blocks and Build Confidence for Distance Sessions" ✨Connect with Colleen and Robyn 
Classes: https://reikilifestyle.com/classes-page/
FREE Distance Reiki Share: https://reikilifestyle.com/community/ 
Podcast: https://reikilifestyle.com/podcast/  (available on all major platforms too)
Website: https://reikilifestyle.com/ Colleen Social Media:
Facebook: https://www.facebook.com/ReikiLifestyle
Instagram: https://www.instagram.com/reikilifestyleofficialempo Robyn Social Media:
Instagram: https://www.instagram.com/robynbenellireiki
Facebook: https://www.facebook.com/robynbenellireiki **DISCLAIMER** This episode is not a substitute for seeking professional medical care but is offered for relaxation and stress reduction which support the body's natural healing capabilities. Reiki is a complement to and never a replacement for professional medical care. Colleen and Robyn are not licensed professional health care providers and urge you to always seek out the appropriate physical and mental help professional health care providers may offer. Results vary by individual.

Consistent and Predictable Community Podcast
Building a High-Performing Team: How Standards and Accountability Drive Real Estate Success

Consistent and Predictable Community Podcast

Play Episode Listen Later Jun 18, 2025 12:04


In this episode of the No Broke Months Podcast, Dan Rochon shares the importance of leadership, accountability, and setting standards for high-performing sales teams. He explains how to align personal and team goals, create meaningful accountability, and implement actionable steps that lead to consistent and predictable results. If you want to elevate your leadership, improve team performance, and build a business that delivers No Broke Months, this episode offers the strategies to help you do it.What you'll learn on this episodeThe difference between management and leadership—and why it mattersHow setting and upholding high standards influences team performanceWhy personal accountability starts with leading by exampleThe role of effective communication and prescriptive language in building trust with clientsHow to foster team collaboration and support members who are strugglingThe true impact of accountability meetings on progress and course correctionWhy leadership is about teaching others how to think and succeedHow to focus on finding win-win solutions in sales, rather than being “right”If you're ready to lead your clients—and your team—with greater clarity, influence, and purpose, this is the next step.Teach to Sell provides the leadership frameworks, language patterns, and influence strategies that top agents and leaders use to create lasting trust and consistent results. It's not about managing transactions—it's about leading people to better decisions and building a business that thrives.Preorder Teach to Sell today and learn how to lead in a way that drives both relationships and results.https://www.nobrokemonths.com/teach-to-sell-preorderResources mentioned in this episodeGoogle Calendar Invitations: Set up calendar invitations to help prospects commit to appointments.Gary Keller's "The One Thing": A resource on focusing on the most impactful actions in life and business. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Workflows
What Every Destination Photographer Needs to Hear Right Now with Ana Pastoria

Workflows

Play Episode Listen Later Jun 18, 2025 43:10


Join the Imagen Community on Facebook to continue the discussions between episodes.Ever wondered how a destination wedding photographer does it all—jet-setting, shooting, and still finding time for naps and puppy cuddles? This episode of Workflows spills the (greasy) bacon on backup strategies, keeping your sanity (and creativity), and the real-life challenges of working in photography across borders, cultures, and time zones.Meet Ana Pastoria, a destination wedding photographer who captures the true essence of love through her lens. Ana loves music, but not just as just something you hear—it's an experience. It's the melody that stays with you after the song is over, the harmony you feel when someone you love holds you close after a long day, and the rhythm you see in moments that define a relationship. With a heart full of love for weddings, Ana has married the same person six times and plans to keep marrying him forever. She brings that same depth of love and devotion to her work, ensuring every couple's special day is captured in a way that's as unique as their love story.In this episode, Scott sits down with Ana Pastoria, partnership manager at Imagen, globe-trotting wedding photographer, and self-professed Waffle House ambassador. Ana opens up about how Imagen helped her reclaim her life, why bulletproof backup workflows are her love language, and the honest, sometimes difficult conversations she has with her clients to guarantee transparency and comfort. Expect candid stories from near-catastrophic backup failures to standing by your values even when it costs you a client."My workflow is exactly how I want it after sixteen years. Consistency and clear communication with my clients—that's priceless." - Ana PastoriaResourcesBackup Workflow ArticleBackblaze 1.2TB usage post (you must be in the Imagen Community to view it)DaisyDiskBackblazeMissinglettrWhy You Should Listen:Get first-hand workflow strategies from an international wedding photographer.Discover real-life backup systems that protect your photography business (and your sanity).Find out how to stay true to your values while still delivering for your clients.Hear the honest truth about what it takes to manage destination wedding shoots—travel woes, cultural differences, and all.Don't miss this episode—press play to get inspired, organized, and maybe hungry for waffles. Subscribe to Workflows for more stories and actionable photography tips from photographers who get it done.(00:00) - 62 (00:14) - ‌ (00:58) - Ana's Journey with Imagen (02:43) - Waffle House Adventures (04:22) - Destination Wedding Photography Workflow (05:03) - The Importance of Backups (10:15) - Client Communication and Workflow Consistency (16:05) - Challenges of Destination Weddings (20:27) - Workflow Improvements and Social Media Aspirations (21:41) - Struggles with Consistent Posting (22:16) - Workflow After Client Delivery (22:40) - Challenges with Social Media and Automation (25:59) - Advice for New Photographers from Minority Groups (26:57) - Dealing with Discrimination in the Industry (27:33) - Importance of Transparency and Values (37:43) - Impact of Mental State on Work Quality (41:09) - Final Thoughts and Where to Find Me

PPCChat Twitter Roundup
EP321 - How Holiday Traffic Destroyed My Client's Lead Generation ft Peter Guba

PPCChat Twitter Roundup

Play Episode Listen Later Jun 11, 2025 38:15


In this candid episode of PPC Live The Podcast, host Anu sits down with Peter Guba, a Google Ads expert and founder of Profit Mill, to explore the raw reality of PPC failures and how they can become powerful learning experiences. Peter shares two memorable mistakes from his career - one hilarious, one costly - that shaped him into the marketer he is today.The main story centres on a perfect storm of PPC disasters: while managing a multi-million dollar enterprise event management client, Peter's Dynamic Search Ads began targeting Christmas trivia content from the client's blog during the holiday season. This led to massive irrelevant traffic, zero qualified leads for over a month, and ultimately the loss of the client - despite Peter successfully fixing the issue using Google's data exclusion functionality.Key takeaways:1. Own Your Mistakes ImmediatelyTransparency and accountability are crucial when things go wrongClients respect honesty more than excuses or blame-shiftingThe person who made the mistake is often best positioned to prevent it from happening again2. Smart Bidding Requires Smart MonitoringAutomation isn't "set it and forget it" - it needs consistent oversightGoogle's algorithm needs substantial data to learn, which can be expensive with broad, irrelevant keywordsThird-party monitoring tools can help catch issues before clients do3. The Perfect Storm Elements to Watch ForDynamic Search Ads + Smart Bidding + Broad SEO content = potential disasterSeasonality can amplify existing targeting issuesEnterprise clients with razor-thin margins have zero tolerance for extended poor performance4. Industry Reality ChecksPPC isn't a magic bullet for fundamental business problemsUnderstand your client's organic conversion rates before diving into paid searchSome industries are simply too competitive for paid search to be profitable5. Authenticity in Professional CommunicationReal failure stories are more valuable than polished success narrativesIn an AI-driven world, genuine vulnerability becomes increasingly rare and valuable"Showing up" consistently matters more than being perfectBonus Lesson: Always double-check your presentation slides for competitor logos before sending - it might accidentally help your pitch!0:00 Introduction to PPC Live The Podcast00:53 Meet Peter Guba: Google Ads Expert05:09 Funny F-Up Story: The Logo Mix-Up08:48 Serious F-Up Story: The Christmas Trivia Disaster18:39 The Importance of Smart Bidding19:18 Learning from Mistakes20:21 Client Communication and Accountability22:02 Challenges with PPC and Demand Generation26:50 The Role of Automation in PPC28:59 The Value of Discussing Failures32:59 Final Thoughts and ResourcesFind Peter on LinkedIn and Profit MillBook a coaching call with ⁠⁠⁠⁠⁠Anu⁠⁠⁠PPC Live The Podcast (formerly PPCChat Roundup) features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.The next ⁠⁠⁠⁠⁠PPC Live event⁠⁠⁠⁠⁠ is on June 26th in Leeds, UKThe next ⁠PPC Live London⁠ event is on July 31stFollow us on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠Follow us on ⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠Join our ⁠⁠⁠⁠⁠WhatsApp Group⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠Newsletter⁠

The Design Pop
The Office Furniture Girl: Building Credibility in Furniture, One Post at a Time

The Design Pop

Play Episode Listen Later Jun 2, 2025 50:03


On this episode of The Design POP Podcast, host Alexandra Tseffos sits down with Erica Jaffe—Creative Director & Ancillary Specialist at Benhar Office Interiors, and affectionately known as the "Office Furniture Girl" on Instagram, to explore how dealer designers can sharpen their approach and enhance their impact on client interactions.From her early days in interior design, retail furniture sales, to business development at a dealership, Erica shares how clear communication, thoughtful expectation-setting, and a dose of humor can transform the designer-client relationship. Hear how she's leveraging social media to educate, entertain, and build both trust and credibility within the design community.Where to find The Design POP in Chicago https://www.thedesignpop.com/Chicago-2025The Design Pop is an Imagine a Place Production (presented by OFS)Connect with Alexandra on LinkedInFollow The Design Pop on LinkedIn

High Intensity Business
517 - How to Answer the Most Common Questions About HIT — Effective Client Communication (with Skyler Tanner)

High Intensity Business

Play Episode Listen Later May 28, 2025 49:19


Want to learn how to talk to your strength training clients like the experts do?   Smart Strength Austin's Skyler Tanner talks about the most effective ways to answer some of the most common questions your prospects and new clients might have, like whether cardio is necessary or not, the right training frequency, how to fix saggy skin, along with other common concerns (and a few technical things, too!).   If you want to improve the way you communicate with clients and become more confident in delivering talking points, there's a lot you can learn from Skyler in this one! ━━━━━━━━━━━━ Build a successful strength training business (free trial) ━━━━━━━━━━━━ Not sure? Book a quick clarity call (no pressure) ━━━━━━━━━━━━ For the complete show notes, links, and resources, click here

Flow State of Mind Podcast | Health | Fitness | Physique | Psychology | Business
642. Stop Doing Busy Work: 4 Coaching Tasks to Automate Immediately [Part 1/2]

Flow State of Mind Podcast | Health | Fitness | Physique | Psychology | Business

Play Episode Listen Later May 27, 2025 16:17


Creating automatons with AI has never been easier and I don't want you to get left behind in this industry if you haven't started implementing these tools in your business. I am going to share 4 big coaching tasks you're probably spending too much time on that AI can help you with and even create a better product and experience for your clients. Stay tuned for Part 2 where we will cover how to implement high touch human connection elements to set your coaching program apart.   Time Stamps:   (1:09) What Are Your Clients Actually Paying For? (2:18) My Economics Professor (3:21) Delegate, Automate, and Eliminate (4:51) Flintstones vs Jetson's (6:53) Client Onboarding (8:27) Program Creation (10:46) Client Communication (12:34) Whisper Flow (13:27) Client Tracking and Analytics ---------- Whenever You're Ready, Here Are 4 Ways We Can Help You (For Free)   (Community) Join the Fitness Business Secrets FB  Community to Unlock Your Free 5 Clients in 5 Days Mini-Course   (Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner   (Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches   (Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

The Modern Craftsman Podcast
#363 Knowing When to Walk Away

The Modern Craftsman Podcast

Play Episode Listen Later May 26, 2025 55:57 Transcription Available


In this episode, Nick & Tyler talk about what it really takes to walk away from a project — and why it's sometimes the most responsible move a builder can make. They break down a real scenario where NS Builders stepped back during pre-construction, share the signs they couldn't ignore, and open up about the fear, second-guessing, and professionalism required to make the call. This one's about clarity, boundaries, and protecting both your team and your reputation.   Show Notes: Reputation and Client Selection (0:00) Sponsors and Product Promotions (1:18) Client Communication and Project Challenges (4:46) Unrealistic Expectations and Project Management (11:53) Client Behavior and Professionalism (27:52) Owner-Supplied Materials and Project Management (38:21) Reputation and Future Business (47:37)   VIdeo Version https://youtu.be/jXEt7T3BDn4   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media