Podcasts about tech support

Brian may be haunted, dusty, gassy, or simply cursed by three beeps. Gmail becomes a virus-spewing kaiju, Codex may or may not be powered by an enchanted stone, and Justin waits to see if Apple AI is finally good enough to make him eat his pants. Get an extra episode every week only at https://www.patreon.com/greatnight!

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Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. This week at the Dental Laboratory Association of Texas Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with Tony Aliatim from Axis Dental Milling to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing. Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry's best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father's repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It's equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter. Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.

In this Tamilboomi Weekly Meet, Saravanan shares his real journey of switching from Tech Support to Cloud Data Engineering while working and building his skills step by step.If you are someone trying to move into Data Engineering, Cloud, or Data Careers, this session will give you practical insights on how to plan your transition.• How to switch careers while managing a full-time job• What skills are needed to become a Cloud/Data Engineer• Practical learning strategies that worked in the real world• Mistakes to avoid during your transition• Career tips for aspiring data professionalsThis is a real experience-sharing session from a Tamilboomi community member who successfully made the switch.Tamilboomi is a tech learning community helping people grow their careers in Data Engineering, Cloud, and AI through workshops, meetups, and knowledge sharing.Website: https://www.tamilboomi.comJoin our Weekly Tech Meetups and learning community.• Data Engineering• AI & Data Careers• Career Switch Stories• Tech Community TalksIn this session, you will learn:

Scott helps Danette, an overwhelmed mother managing her daughter's type 1 diabetes. He advises going back to basics, resetting basal insulin , and prioritizing sleep to combat burnout. ABLEnow save for today's needs or invest for tomorrow Eversense CGM Medtronic Diabetes Tandem Mobi ** Use code JUICEBOX to save 20% at Cozy Earth  CONTOUR NextGen smart meter and CONTOUR DIABETES app Dexcom G7 Go tubeless with Omnipod 5 or Omnipod DASH * Get your supplies from US MED  or call 888-721-1514 Touched By Type 1 Take the T1DExchange survey Apple Podcasts> Subscribe to the podcast today! The podcast is available on Spotify, Google Play, iHeartRadio, Radio Public, Amazon Music and all Android devices The Juicebox Podcast is a free show, but if you'd like to support the podcast directly, you can make a gift here or buy me a coffee. Thank you! *The Pod has an IP28 rating for up to 25 feet for 60 minutes. The Omnipod 5 Controller is not waterproof.  ** t:slim X2 or Tandem Mobi w/ Control-IQ+ technology (7.9 or newer). RX ONLY. Indicated for patients with type 1 diabetes, 2 years and older. BOXED WARNING:Control-IQ+ technology should not be used by people under age 2, or who use less than 5 units of insulin/day, or who weigh less than 20 lbs. Safety info: tandemdiabetes.com/safetyinfo Disclaimer - Nothing you hear on the Juicebox Podcast or read on Arden's Day is intended as medical advice. You should always consult a physician before making changes to your health plan.  If the podcast has helped you to live better with type 1 please tell someone else how to find it!

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In this episode of Lennox ON AIR, Dave and Doug go behind the scenes with two critical roles that keep the field moving: the Inside Technical Consultant (ITC) and the Field Technical Consultant (FTC). From the first phone call a technician makes on the job site to hands-on troubleshooting and in-person training, we explore how these roles work together to solve problems, reduce repeat visits, and support dealers when they need it most.Our guests share what their days really look like, how experience and preparation change the outcome of a service call, and why training is just as important as troubleshooting. Along the way, we talk about the mental and physical demands of the job, the value of relationships built over time, and how new tools—like virtual support and AI—are shaping the future of technical service in the trades.Nominate Lennox ON AIR for the ACHR NEWS Industry Podcaster Award!Lennox ON AIR is a Lennox Learning Solutions Production.

Send us Fan MailThe Inorganic Ventures team members answer more listener questions relevant to trace analysis. They address low mercury recovery at 2 ppb, noting mercury instability in nitric acid, adsorption to plastic, options such as preparing in HCl or stabilizing with ~1 ppm gold. They explain detection limit calculations using calibration data and blank replicates & distinguish instrument vs method detection limits, with suggestions to improve precision and sensitivity via conditions and sample introduction components. For heavy metals in blood studies, they warn of vacutainer/polypropylene contamination and recommend vessel leaching or vessel blank studies. Finally, they describe pH product certification against NIST standards, potential meter entry limitations, and temperature effects on calibration.

0:00 Start 1:05 End of Intro Music 6:30 Introducing Jay Cormier 11:00 Previous Devices EYE5 and EYE6 14:45 Electronic Wearable Magnifiers Generally 15:15 Founding Principles = Discrete AT 18:30 EYE7 Specs and Design Process 19:45 EYE5 needed more adjustability for Nose Pads 22:00 EyeSwitch = between Headset Camera vs Phone Camera 25:00 New Eva vs Old Ivy Artificial Intelligence 33:30 Learning your preferences and speaking commands naturally 35:00 Different Eye conditions need different devices. Central Vision Loss 39:30 1080p Displays, ~50* Field of View, Electrostatic Control 41:00 Using the phone as a controller, Tech Support, 43:00 Retail Price, Release Date, Were to buy them??? 48:00 Wrap Up Sign Off 50:00 End

Send us Fan MailThe Inorganic Ventures team answers listener questions focused on pharmaceutical elemental impurity analysis by ICP-MS. They explain why an indium internal standard becomes unstable in high-pH matrices due to insoluble hydroxide formation and how EDTA complexation can stabilize indium when used for iodine analysis. They discuss mercury washout problems caused by volatility, adsorption to sample introduction surfaces, memory effects, and redox/speciation, and emphasize proper rinse sequencing and the roles of chloride-based rinses and specialty solutions like ICP True Rinse to prevent carryover and failed QC checks. They address poor gold recovery during heated prep due to adsorption, reduction, and volatility. Finally, they advise diluting working standards in matrices that match samples while considering element stability and compatibility in stock matrices.

Send us Fan MailIn this interview with Dan Kronz, a former Green Beret, he shares his journey through military service, personal struggles, and his current work in mental health and resilience for first responders. Discover practical tools and mental models to enhance well-being and manage stress effectively.Take Aways:Prioritizing mental health and resilience in high-stress professions is vitalPractical tools for managing stress and anxiety are crucial The importance of holistic wellness including physical, mental, emotional, and spiritual health is a must in high-stress professions Dan Kronz:dan@sharpperformance.techSupport the showCritical Aspects Website IG: @critical_aspectsIG: @pastorvernin: @Dr. Vernon Phillips

With a PetaPixel Membership, not only can you support original PetaPixel reporting and in-depth reviews, but you can also remove ads from the website and gain access to some seriously great perks, too. Members get $15 off the Moment Store, 5% off certified pre-owned gear from KEH, 25% off the PetaPixel Merch Store, and now can download full-resolution RAW files and JPEGs from the latest cameras and lenses. It costs just $3 per month or $30 per year. Join today!Now saving when you shop for your favorite gear at B&H Photo is even easier with the B&H Payboo Credit Card which lets you Save the Tax — you pay the tax, and B&H pays you back instantly! (Save the Tax on eligible purchases shipped to eligible states.) OR you can pay over time with our 6 & 12 month financing (on minimum purchases of $199 for 6 months, and $599 for 12 months). Terms apply, learn more at http://bhphoto.com/payboo. Credit card offers are subject to credit approval.Payboo Credit Card Accounts are issued by Comenity Capital BankThis week on The PetaPixel Podcast, Chris Niccolls, Jordan Drake, and Jaron Schneider discuss Panasonic's response to its plans for L-mount. While the company is working on a successor to the S1H series, it isn't very interested in trying to compete with Nikon, Canon, and Sony on the sports, action, and wildlife front. We use Riverside to record The PetaPixel Podcast in our online recording studio.We hope you enjoy the podcast and we look forward to hearing what you think. If you like what you hear, please support us by subscribing, liking, commenting, and reviewing! Every week, the trio go over comments on YouTube and here on PetaPixel, but if you'd like to send a message for them to hear, you can do so through SpeakPipe.h2>In This Episode:00:00 - Intro13:22 - DJI sues Insta360 in Chinese court17:47 - Panasonic's ZS300 is the ZS200 without an EVF23:46 - Fujifilm photographers have picked their favorite dream lens27:05- The compact camera collapse was so significant, Canon is still approaching the new boom cautiously29:54 - Audio Technica made its first on-camera mic in 10 years35:20 - Songdian promises it's making a real camera38:16 - Panasonic isn't making a high-end wildlife camera, but instead is focused on the S1H54:46 - What have you been up to?1:02:42 - Tech Support

Computer Talk Radio Broadcast 02-14-2026; a special episode on navigating the world of tech support.

Send a textWatch the video!https://youtu.be/RqnyP7wGP6UIn the News blog post for February 13, 2026https://www.iphonejd.com/iphone_jd/2026/02/in-the-news816.html00:00 Moving Red Apples to Green Robots14:06 AirTag Compatibility Caution18:24 iProtest Mode26:27 Health and Wellness Plus Plus30:29 Sitcom Tech Support32;33 ID Statements39:01 In the Vision! Visionary YouTube41:06 In the Show! More Milchick? 43:50 Selfies Multiplied45:05 Brett's iTip: Go Back to Prior Screenshot Method49:38 Jeff's iTip: Set Alarms for Your RemindersJuli Clover | MacRumors: iOS 26.3 Features: Everything New in iOS 26.3John Gruber | Daring Fireball: Gurman: New Siri Might Be Delayed AgainGlenn Fleishman | Six Colors: Buying new AirTags? Check your compatibility first.Philip Michaels | Six Colors: Apple should rethink Face ID settings for our current eraWesley Hilliard | HilliTech: Apple Wellness+ could unify Fitness & Health across Apple's ecosystemPhilip Michaels | Six Colors: Here's how to recover deleted iPhone photos, Joel McHaleJoe Rossignol | MacRumors: Apple Says These 7 U.S. States Plan to Offer iPhone Driver's LicensesDevindra Hardawar | Engadget: Apple Vision Pro finally gets a YouTube app todayNellie Andreeva | Deadline: Apple Acquires ‘Severance' As It Grows In-House Studio; Series Eyes Summer S3 Start, 4-Season Run & Universe Expansion; Fifth Season To EPJuli Clover | MacRumors: 10 iPhone Tips and Tricks You Probably Didn't Know AboutSupport the showBrett Burney from http://www.appsinlaw.comJeff Richardson from http://www.iphonejd.com

In this episode of Business Brain, we dig into how AI is quickly becoming a true coworker, not just a tool. We explore deeper ChatGPT personalization, AI-driven tech support (even through smart glasses), and what it means to “hire” agents like Claude to think, write, and problem-solve alongside us. From autocomplete apps to AI companions inspired by sci-fi, we reframe AI as something we employ intentionally—on our terms. We also push ourselves to think bigger about how we make money in the AI age. As automation accelerates, we focus on what still matters most: human connection, trust, and creativity. By using AI to amplify—not replace—our unique value, we position ourselves to stay relevant, grow revenue, and design a Charmed Life that blends smart tech with meaningful work. 00:00:00 Business Brain – The Entrepreneurs' Podcast #725 for Casual FridAI, February 6th, 2026 February 6th: Working Naked Day 00:02:05 Join ChatGPT Health Waitlist 00:03:07 More ChatGPT personalization 00:05:17 Tech Support with AI Using the Meta AI glasses for tech support 00:08:20 David-Try Cotypist, an AI-powered autocomplete app Sponsors 00:09:40 SPONSOR: Intuit QuickBooks Payroll – Leave the chaos behind and start the new year off right with QuickBooks Payroll. Learn more by visiting QuickBooks.com/payroll 00:10:58 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today! 00:12:35 Employing Claude Cowork for real life 00:27:01 Moltbook (and OpenClaw) Jane from Ender's Game… Perplexity Comet Browser 00:31:36 How do we make money in the AI age? People want to connect 00:37:58 Business Brain 725 Outtro Tell Your Friends! Review Business Brain Subscribe to the show feedback@businessbrain.show Call/Text: (567) 274-6977 X/Twitter: @ShannonJean & @DaveHamilton, & @BizBrainShow LinkedIn: Shannon Jean, Dave Hamilton, & Business Brain Facebook: Dave Hamilton, Shannon Jean, & Business Brain The post FridAI, Hiring Agents – Business Brain 725 appeared first on Business Brain - The Entrepreneurs' Podcast.

In 2025 alone, global losses from fraud have been estimated at between 442 and 534 billion US dollars. Many schemes specifically target older people, who are often more trusting, while at the same time less technologically adept. To protect yourself - and seniors for whom you have any responsibility - listen to this episode's conversation between Lori and Joan Campbell, a retired Police Officer and Maricopa County Community Affairs Coordinator in the US, who shares her top prevention tips…and a few cautionary tales.For links to the resources named in this and past episodes, head over to our podcast page at ⁠ThirdAge.Design⁠.While you're there, be sure to hit the Join Us! button to become part of our community and benefit from sharing essential information on senior environments...along with exclusive content!

If you've ever felt stuck on a manifestation that won't budge, this episode reveals the first question I ask when fellow creators ask for manifesting tech support. It might be just the ticket to get your LOA ball rolling again, too.I'll also walk you through exactly what it means to align to your desires and share my favorite RIDS method for getting there: Recall it, Imagine it, Draft it, and Spotlight it in daily life. Whether you're manifesting romance, money, a new job, or anything else, this is your reminder to actually USE your vibrational magic powers. Universe needs an aligned instruction to deliver your desires. Let's make sure you've got one!

If you ever wondered what it takes to follow a passion and create a lane for yourself, you need to hear what George The Tech has to say. There are definite struggles along the way but how you handle them shows who you truly are and people take note.Follow George on Instagram - @georgethetech Get help and advice with your audio questions at his website georgethe.techSupport the showIf you'd like to support this podcast, you can buy me a coffee HERE. Check out the "Keep the Darkness at Bay" Journal & T's Here I'd also appreciate it if you left a 5 star rating and review for the podcast on whichever platform you listen on. Thank You! Special Thanks To: @jasonthe29th - Logo Design @jacobjohnsontunes - Theme Music Pod Decks - Fast 5 Questions DISCLAIMER: Some of the links here are affiliate links, which means I will make a small commission if you click them and make a qualifying purchase, at no extra cost to you :) *I hereby solemnly swear to only promote products and services I actually love and use in my podcast and everyday life!

What would you do if AI took your clothes off? Elon Musk’s AI model, Grok, will strip women of their clothes when prompted and the results are all over X.com. “Nudify” apps and communities have been doing this for years, but now it’s trending on one of the biggest social media platforms out there. And no one is protected—even children. Karah sits down with Samantha Cole from 404 Media to discuss how X and authorities are responding, the societal implications of this trend and why it’s so concerning. Additional Reading: Grok's AI Sexual Abuse Didn't Come Out of Nowhere | 404 MediaSee omnystudio.com/listener for privacy information.

20260108 Berl Colley Leadership Institute: Becoming your own Tech Support Originally broadcasted January 8, 2026, on ACB Media 6 Participants joined the Berl Colley Leadership Institute as they learned how you can become your own tech support. This session empowered you to confidently locate answers to your tech questions by helping you to formulate specific questions and find reliable online resources. Sponsored by:

Benjamin and Chance return from the holiday break with some classic stories of tech support from the trenches. Also, iOS 26 Hold Assist proves better in theory than in reality based on listener feedback, and we do some Ask9to5Mac to close out 2025.  And in Happy Hour Plus, Benjamin and Chance debate what should be 9to5Mac's Product of the Year. Subscribe at 9to5mac.com/join.  Sponsored by HelloFresh: America's #1 meal kit! Get 10 free meals + a FREE Zwilling Knife (a $144.99 value) on your third box at HelloFresh.com/happyhour10fm. Sponsored by Square: Get up to $200 off Square hardware when you sign up at square.com/go/happyhour. Hosts Chance Miller @ChanceHMiller on Twitter @ChanceHMiller on Instagram @ChanceHMiller on Threads Benjamin Mayo @bzamayo on Twitter @bzamayo@mastodon.social @bzamayo on Threads Subscribe, Rate, and Review Apple Podcasts Overcast Spotify 9to5Mac Happy Hour Plus Subscribe to 9to5Mac Happy Hour Plus! Support Benjamin and Chance directly with Happy Hour Plus! 9to5Mac Happy Hour Plus includes:  Ad-free versions of every episode  Pre- and post-show content Bonus episodes Join for $5 per month or $50 a year at 9to5mac.com/join.  Feedback Submit #Ask9to5Mac questions on Twitter, Mastodon, or Threads Email us feedback and questions to happyhour@9to5mac.com

Tech Support, Gestures, and Kiss Faces (12/30/25) by 96.5 WKLH

Do you ever get tired of manually searching for, organizing, and culling your images? We do, too, and that's where Excire can help!Excire's photo-management software harnesses AI to make tedious tasks 10x faster, easier, and more fun. Thanks to Excire, you can easily get your images organized, stay on top of culling, and instantly find any photo in your catalog—so you can spend less time managing your images and more time doing what you love! And since the AI runs locally on your computer, you'll never have to worry about privacy or security. Best of all, Excire can be integrated seamlessly into your current workflow, either using the standalone image organizer, Excire Foto 2025, or the Lightroom Classic plugin, Excire Search 2026. To purchase an Excire lifetime license or to download a 14-day free trial, visit http://excire.com/en/shop/! PetaPixel viewers can receive 15% off their purchase with the special discount code PETAPIXEL.Surprise! The PetaPixel Podcast team got together one more time for the true Season 4 finale! Grab a glass of eggnog, don your Santa hats, and pull the pole out from the crawlspace, because it's time for the annual airing of grievances!Check out PetaPixel Merch: store.petapixel.com/ We use Riverside to record The PetaPixel Podcast in our online recording studio.We hope you enjoy the podcast and we look forward to hearing what you think. If you like what you hear, please support us by subscribing, liking, commenting, and reviewing! Every week, the trio go over comments on YouTube and here on PetaPixel, but if you'd like to send a message for them to hear, you can do so through SpeakPipe.In This Episode00:00 - Intro (Your most vivid Christmas memory)13:53 - DJI drones have been banned in the US16:30 - Fujifilm to spend nearly $32 million expanding Instax film production20:18 - Benro's electronics Variable ND filter automatically adjusts its strength24:56 - Leica made major updates to the SL3 and Q3 series autofocus26:48 - All visual arts students worldwide can now join ASMP for free27:50 - Ricoh's GR IV HDF is coming soon and has a new electronic shutter31:56 - The Annual Airing of Grievances52:51 - What have you been up to?58:52 - Tech Support

Farms today run more digital systems than ever before — GPS-guided equipment, grain accounting software, cloud-connected records, automated livestock and irrigation controls, and online financial tools. And that shift has put agriculture squarely into the Top 10 most-targeted industries for cyberattacks.In this episode, we sit down with Chris Sherman, founder of TechSupport.Farm, who specializes in helping farmers and ag businesses protect their operations from online threats. Chris breaks down why farms are becoming major hacker targets, the attacks he sees most often, and the simple ways producers can safeguard their data, their money, and their equipment.We explore real farm-level risks such as:Phishing emails disguised as invoices, USDA notices, or dealer updatesRansomware that locks up grain software, field maps, GPS data, or entire farm serversExtortion scams demanding bitcoinAttempts to infiltrate connected systems like grain dryers, feed mills, and irrigation controlsChris explains where farm data actually lives — on equipment, in cloud systems, or in software platforms — and what farmers need to understand about data ownership, platform security, and privacy.Then we move into practical, easy-to-apply cybersecurity steps every farm can start today:Creating strong password policies (12+ characters)Using password managersTurning on two-factor authenticationUpgrading email security with spam and phishing filtersSeparating home WiFi from business and equipment WiFiTracking who has login accessKeeping offline backups of critical filesTraining your family and employees to spot digital red flagsChris also shares real-world stories from farms he's helped — the scams that worked, the ones that were caught in time, and the mistakes he sees repeated across operations of all sizes.Whether you run a large operation or a small family farm, cybersecurity is now part of running the business. This episode will help you protect what you've built, stay ahead of threats, and keep hackers out of your data, your money, and your equipment. Want Farm4Profit Merch? Custom order your favorite items today!https://farmfocused.com/farm-4profit/ Don't forget to like the podcast on all platforms and leave a review where ever you listen! Website: www.Farm4Profit.comShareable episode link: https://intro-to-farm4profit.simplecast.comEmail address: Farm4profitllc@gmail.comCall/Text: 515.207.9640Subscribe to YouTube: https://www.youtube.com/channel/UCSR8c1BrCjNDDI_Acku5XqwFollow us on TikTok: https://www.tiktok.com/@farm4profitllc Connect with us on Facebook: https://www.facebook.com/Farm4ProfitLLC/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, host Matt Reiners sits down with Abbie Richie, Tech Guru of The Smarter Service, to explore why tech support in senior living communities is no longer a luxury—it's a critical part of the core service. From setting up devices to building digital confidence, Abbie shares how her team is professionalizing tech concierge services with patience, empathy, and a proven teaching model. Through real resident stories and hands-on tips, Abbie challenges the myth that older adults aren't interested in technology—and shows what's possible when we treat them like the scholars they are. Whether you're in senior living, tech, or just helping a loved one, this episode will reshape how you think about aging in a digital world.Abbie Richie is a nationally recognized tech educator and founder of The Smarter Service, where she leads a team of tech concierges providing hands-on support to older adults in senior living communities. With deep empathy, humor, and a commitment to digital inclusion, Abbie is redefining what tech training looks like for older generations.Chapters:01:00 – Introduction to Abbie Richie and her unique path into senior tech support04:00 – From helping in-laws to launching a mission: how Abbie found her calling06:00 – What makes The Smarter Service different from traditional tech help models08:00 – Why resident tech support is now infrastructure, not an amenity10:00 – Misconceptions about older adults and technology12:00 – Practical tips for teaching tech: history, handouts, and hands-on support14:00 – The “Keep It Simple, Senior” framework and avoiding jargon16:00 – Why hand-me-down devices might be hurting more than helping18:00 – Humor, patience, and repetition as core tech teaching strategies21:00 – Real-life resident success stories: Bob, Sandy, Eleanor, and Chuck24:00 – Building a human-centered model for digital inclusion26:00 – Holiday advice: Don't drop off new tech and disappear27:00 – Final thoughts on empowering older adults through tech support

JoAnne’s Christmas Curse: Part 2 A Bike Messenger Received. Based on a post by Todd 1 72, in 2 parts. Listen to the Podcast at Steamy Stories. In the morning, JoAnne only found one skirt and jacket; with a remarkable short skirt. And the only shoes had six inch spike heels. Fortunately the long wool overcoat was back, so at least she could probably make it to the office without being ravished, although as horny as she was waking up, any ravishing was more likely to be her doing anyway. JoAnne shrugged off her coat as she walked past Lillian's desk, the super-short skirt eliciting an appreciative "ooh" from Lillian. Then, Lillian said, "Um, shit. JoAnne, the secretary offsite training is today, so I have to leave in like five minutes; we're supposed to head out to some lame team building exercise thing." JoAnne flinched. Lillian, cute as ever, stood up and stepped into the inner office with her. Lillian continued. "I, um, was really hoping to finish all that, um, dictation we started yesterday, but I just got a call saying there are no excused absences. Human Resources is adamant." JoAnne forced a smile on her face. "Not your fault. I was really hoping we could; um, go over that last part again today. Maybe you could read it back to me tomorrow though." She felt Lillian's warm hand slide up the back of her skirt and gently grab her bare ass, a fingertip just pressed against her asshole. Lillian smiled sweetly as if butter wouldn't melt in her mouth. "I hate to wait that long, but I'll go over my notes so I can read it back exactly right." JoAnne shivered, glanced out the door to make sure nobody was in the outer office, then whispered into Lillian's ear, "God, I was so looking forward to dragging you in here this morning. You'd better run while you still have some clothes on!" Lillian gave her a chaste peck on the cheek, then slipped out the door. Shit. Alone. Horny as hell. JoAnne settled in to get some work done. The morning dragged by, Joanne having to find every file, and never quite sure where to look. She was surprised at how much she actually had undervalued her secretaries; the Byzantine filing system used by the company for hard copy files, was certainly not designed for amateurs. By late afternoon, she found herself frustrated; sorting through file cabinets, looking for a 10-year old file. She was looking in the second lowest cabinet when she heard someone behind her, clearing his throat. JoAnne whirled. The same bike messenger as usual, stood with a package; and gilt edged green envelope in hand. From where he had been standing, he must have had a clear view of her full ass, as she bent over the files. With the super-short skirt and no panties, it didn't take a genius to figure out what he'd seen. She glanced down at his thin spandex cycling shorts surreptitiously. Yep. Hard-on. Giant hard-on. She could see each vein in the trellis texture wrapping around the wide girth of his cock. "How long have you been standing there." "About 90 seconds, I just came; in. I mean came in." "I'll bet." She snatched the big bubble-wrap envelope from his hand. Ripped it open and read the gilt and ivory card. All it said was, "He's all yours." She felt the now-familiar tingling, surge through her. The package had a very nice Christmas bath towel with ivory and gold trim. She stared at the muscular bike messenger, stepped around him; then closed, and locked the office door. "Three questions. No bullshit." He raised an eyebrow, "Yes?" "You married?" "No." "Steady girlfriend?" "No." "Straight?" "Yes." "Fine. I can see you're horny." She gestured at his monstrous hard-on. "You've eyed me every time you've come in here; and if I don't get laid in the next few minutes, I'll go insane." Her skirt and blouse hit the floor, and before he could even respond, she was on her knees and pulling the spandex shorts to his ankles. Her mouth was on his massive cock before he could even finish stepping out of his shoes and pull his shirt off. The taste was amazing, she felt like she couldn't get away; every lick made her crave him even more. She could barely get her hand around the shaft, so she began stroking his massive pole with both hands; spreading as much of her saliva on his cock as she could manage, then she began pumping his cock in and out of her mouth, getting a little deeper with each stroke. She felt his hands grip her hair, and he slowly began to take over the rhythm, and driving in a little deeper each time. She felt a flash of anger as she realized he was just fucking her mouth, just using her! The feeling of anger flashed into heat that seemed to center on her pussy. She groaned around the thrusting pole. His cock went in deeper and she sucked harder, slurping as he pulled back. Fuck, it felt great, just to act like a total slut! She moved her hands back around, to grab his muscular ass, and began pulling him in harder. She should have been gagging and choking on his cock; it was going halfway down her damn throat! But apparently Holly had also turned off her gag mechanism or something. He must think she was a total whore to be able to deep throat him like that. The more she thought about it, the more it turned her on. She grabbed his ass hard and pulled him right up to her, feeling his cock slide down her throat until her lips were all the way down. She held him that way, listening to him groan, then she very slowly slid him out of her burning mouth, looking up at him and making hard eye contact. Just as he was almost out of her mouth, she let her teeth touch the head; then sucked him all the way in again. After four times, his eyes were starting to lose focus, so she finally let him slide all the way out, his cock glistening with her saliva. "You're not getting off that easy; I said I need to get laid. I need to get fucking pounded!" JoAnne led him over to the desk then she laid down on. With ass right at the edge, she pulled her knees up until they were right at her tits. The bike courier guy didn't hesitate at all, plunging his steel rod in all the way to the hilt. Even as wet as she was, the huge pole filling her; induced a gasp. "Oh yeah! Now just fucking hammer that pussy!" He complied without a word, his balls slapping against her ass with each drive. Moaning loudly, she stretched her legs up, then rested her heels over his shoulders, and began tweaking her hard nipples. With all her frustration earlier, her orgasms didn't take long to arrive; gushing hot juice as her inner muscles contracted on the giant cock. Feeling the force of her orgasm, he started to slow. She snarled through gritted teeth, "Keep fucking, god dammit! Don't stop or I'll slap the shit out of you!" He grinned and continued ramming into her steaming hole; it took two more hard climaxes, before she could feel herself relax. He began to pick up speed, and she could see from his face; he was nearly there. Suddenly the desk slid; and his cock popped out, pointed right at her; just as a fountain of sticky white cum erupted. JoAnne felt the first rope, splattering upward from her stomach, to her tits, and finally her face. Then a second rope came even harder and longer. Since her mouth was open, she got a good taste of the hot jizz. Her mouth filled up, just as the second rope a jizz abated. She stared directly into his eyes as she swallowed it all. A third rope commenced, hitting her right between the eyes. It spread evenly in both lateral directions. Covering her eye shadow and cascading down over her eyelids, and flowing over her high cheekbones. It ran along her jaw, and dribbled into the ravine of her deep cleavage. That bitch! JoAnne was sure she could hear Holly’s haunting giggle. He staggered back. "Shit, I'm sorry, the damn desk slid; I, uh;” She waved him off, licking the cum off her lips. "Don't worry about it; furniture has a mind of its own sometimes." He dressed hurriedly while she toweled herself off. After he was gone, she checked her hair one last time for cum droplets and headed home. That night, her vibrator was buzzing pretty late. Three on a match The next morning, one of the red outfits was hanging in the closet; see through white blouse, red skirt, red jacket; and the now-normal high heel red shoes. Not a stitch of underwear, of any type, of course. The skirt seemed longer than they had been, the last few days, and the neckline was a little less obvious. With the jacket closed and fully buttoned, she could probably be seen in public without getting arrested. Another Christmas card lay on her counter, all it said was, "Be Helpful! Helping Others Can be Fulfilling." Lillian wasn't in the outer office. Just as JoAnne settled into her chair, Lillian, wearing a cute little gray skirt outfit, came in, leading a small young woman with light brown hair and huge glasses, into the room. "JoAnne, this is Mouse, from the IT office. She is going to replace the Video conference set-up this morning; a lot more than the cable, was bad." "Mouse"; gave a weak smile, which clearly showed where she had picked up her nickname. The resemblance to a friendly, cute, cartoon mouse was uncanny. She had two prominent front teeth and her ears even stuck out enough to make the image perfect. Well, as long as she was here, there was no way JoAnne was going to get Lillian alone. JoAnne moved to Lillian's desk while Lillian and Mouse struggled with the connections. Mouse, working in the secure comms closet, while Lillian kept reconnecting cables under the desk. JoAnne watched Lillian's cute round ass, wiggling around as she swapped out yet another piece of the system, while Mouse adjusted settings on the master board in the closet; occasionally closing the door to see the whole panel. Going down a couple floors, to Security; to sign for a new badge and computer token that would work with the new conference system, was a relief for JoAnne. As she walked back into her office, closing the outer door behind her, the first thing she saw was Lillian's yummy ass, still wiggling from under the desk. Looking around, she noted that everyone seemed to be still at work, just as she’d left them. So that means Mouse was still in the comms closet, with the door almost shut. Grinning evilly, JoAnne slid up behind the desk and the lovely ass of her assistant was exposed. She rolled up her desk chair and seated herself, then slid one hand up her inner thigh; slowly; whispering, "As soon as we're alone, I'm eating that sweet pussy, until you scream! Then I'm fucking your brains out with Carlos!” That was the nickname she gave her new strap-on dildo harness setup. Lillian didn't say anything, but spread her legs further. JoAnne then saw the jeweled stem of a lovely ass-plug, deeply set in Lillian’s lovely asshole. Where did Lillian get this lovely accessory from? She let her fingers cruise up the soft inner thigh. Much to her excitement, Lillian wasn't wearing any panties; and she was very, very wet. JoAnne began to finger her in earnest, massaging the rapidly swollen clit and dripping pussy rapidly. Lillian was thrusting back against her hand, so she quickly slipped two fingers into her, pumping in and out until she heard a soft moan and felt Lillian's pussy muscles contacting rhythmically on her fingers. Hearing the rattling at the comms closet door, she rapidly stood up and acted as if she was in the middle of a conversation with Lillian: "So we may have to stay later tonight until we get this sorted out." Lillian stepped out of the comms closet. Stunned Joanne looked down at the desk as Mouse slipped out from underneath it, with a huge mousey grin, flushed face and a great deal of hair out of place. Belatedly, Joanne realized Mouse was also wearing a gray skirt, just like Lillian's. "I'll stay as late as you want, Ma'am! Gosh Lily, you said she was great to work for, but I didn't know she was this great!" Lillian looked confused. Mouse's grin got even wider. "Lil, she didn't know we switched places; she thought I was you.” Turning back to the director, Mouse continued; “Miss Steadman, It was great! Mouse was euphoric and giddy. “LiI, haven't gotten laid since the last time we did the amateur-night strip club thing, you know? The time you and I had too much tequila, ended up in the oil-wrestling pit, and went home together? And Miss Steadmann was really good! Normally I'd scream if someone just slid their hand up my skirt, but it was so obvious she thought it was you! And I thought it would be funny; she promised to fuck my brains out as soon as we were alone. So I was going to say something, but her fingers felt so good; going up my thigh, and I kept putting off saying anything. And I've been so horny all week. I mean; I can masturbate, but it just isn't the same as having someone else do it to you. And she knows just how to use her fingers; I came so hard, I thought I would pass out. Gosh Lily, you need to learn to share!" Mouse said the entire thing in one breath, which made Lillian begin to giggle, then Mouse joined in and finally JoAnne broke down and began to laugh. Breathlessly, JoAnne gasped out, "I'm so sorry, I've just been so crazy horny for the last week." Mouse giggled, "You should jump the bike courier guy; makes me wet every time he walks through the office. I end up fingering myself under the desk!" "I jumped him yesterday, and screwed his brains out." "Oh my gosh! Is he as good as he looks? I'll bet he's hung like a horse!" "Huge; he's just hung like a stallion!. But I'm still horny as hell!" After they finally managed to stop laughing, Mouse looked thoughtfully at the outer office door. Her wicked mouse-grin got wider. She pulled a doorknob sign out of her bag. It said; "Tech Support. Sensitive Hardware Installation; Keep Out." She walked to the outer office door, pulled it open, hung the sign on the outer knob, then closed and locked it with an evil mousey leer. "Looks like later to me!" JoAnne felt Lily reach around her and begin unbuttoning her blouse, pausing for a moment to gently tease JoAnne's hard nipples. Mouse dropped her skirt to the floor and walked towards the cleared off desk. "So Miss Jo, you said something about; making me scream?" Jo shivered as Lily pulled her blouse down off her shoulders while tracing up the nape of her neck with the hot tip of her tongue. Lily whispered in her ear. "I'm holding you to that, too. You may have said it to her, but you thought you were promising it to me. Looks like double duty for you." It was over two hours later when JoAnne finally walked out on wobbly legs. She was even a little sore; Mouse, it turned out, had a fondness for wearing the strap-on and her compact little body had more strength than anyone would expect. JoAnne was also very glad she'd been using the vibrator on her ass so regularly; her earlier attack on Lily's ass had brought a rather delightful but slightly over the top retribution from Lily. Mouse and Lily seemed very comfortable with each other, and it was pretty clear they were a lot fonder of each other than either of them really realized. To be honest JoAnne wondered why she'd noticed. Dropping off to sleep was easier than ever. After a few minutes with her vibrator of course. The Third Package When JoAnne woke the next morning, naked as usual, she glanced in the mirror; her little holly leaf was very much edged in gold now; and the hair seemed to be turning a dark green. At least her closet was looking a little more benign this morning; the ever present red jacket, a regular white silk blouse; hardly transparent at all; her now-perpetually-excited nipples poked through, but she was getting used to that. And the skirt was actually just a little shorter than her usual choice. The heels were almost an inch higher than before, but that was a pretty easy trade-off. The shoes, at least, were comfortable. As she strolled into her kitchen, she found Holly, and another incredibly busty elf perched on the counter, looking over a couple of scrolls. Both were drinking coffee from her coffeemaker. "A black elf?" Holly and the new elf looked up at her. The black elf threw her a sharp look. "What, is she racist, too?" Holly shook her head, and held up her scroll. "Nope. Just ignorant." Holly looked over at JoAnne. "Elves aren't born, we're recruited." "From where? "Everywhere. I was recruited in Germany over 900 years ago. Koko here was recruited from Johannesburg about 80 years ago." JoAnne really wanted to know what the hell they were doing in her kitchen, but pushing Holly had proven to be a really bad idea, so she tried to be conversational. "So what's the recruitment profile? I mean you'd have to have some kind of criteria." She looked at the two of them critically for a second. "Cause If I was going to guess, I'd assume it had something to do with having tits like honeydew melons." Koko gave a lopsided grin. "That's part of the 'elf upgrade package.' The Big Guy has a thing for giant knockers, so you lose a little height and gain half dozen cups sizes. They firm up and stick out, too. Gwyneth, our head supervisor, is over 800 years old, and she still has very little sag." She reached up with her hands and jiggled her boobs. "They're really sensitive, too. Definitely worth the trade." "Doesn't that make your back hurt?" Holly laughed. "Christmas Magic, Baby." "The Big Guy is?" "Santa Claus, Pere Noel, Father Christmas. Yep, he's real." "And he likes big knockers. Do you guys, uh?" Koko shook her head, eyes wide. "Nope, He's a one-woman guy, and Lady Winter isn't somebody you'd want to piss off. She doesn't mind skin and jiggle all around him, doesn't mind looking at it, herself. But I'd hate to think what would happen if anyone was stupid enough to go after and seduce him." Holly nodded. "She actually does the upgrades, I think the giant ta-tas are her idea, anyway." She suddenly looked a little serious. "So, anyway; Koko here is from the Legal Oversight office. She's responsible for making sure all the legal criteria are met for this kind of stuff. Christmas Lesson Curses, you know." "She's a lawyer?" Koko stiffened. "Oh? So I can't be a lawyer now?" JoAnne flinched. "No, I mean, I guess, I just never thought of Elves as needing lawyers." Koko relaxed a bit. "We have divisions to do everything: management, logistics, manufacturing, recruiting, and, of course; the elves who go out and spread Christmas cheer, the 'Jingle Girls,' that's by far our biggest division." Holly caught Jo's eye. "She has to make sure that I'm not misusing power, make sure you deserved the curse. All that kind of stuff." There was an almost pleading look in her eye. Koko nodded, sipping her coffee and picking up a scroll from the counter. "Somebody, who I won't name, but who's initials are 'Holly Mistletoe' is kind of sloppy with paperwork and has gotten her ass in trouble before; for overreacting. In fact, she's on probation. One more misuse and she's back in the toy factory, putting eyes in those creepy little dolls." Holly shuddered. Jo shrugged. "So what do you need to know?" "Okay. Let's see. Were you knowingly and deliberately rude to her, contrary to the Spirit of Christmas?" "Yeah, I kinda was. More than 'kinda.' I knocked her on her ass." "On purpose?" "I don't know. More, not giving a shit." Koko's eyes slid sideways accusingly towards Holly, who looked a little stricken. Jo suddenly felt a little sorry for Holly, even though she'd started this whole thing. "Oh yeah, I did tell her to 'Fuck off.' Twice. And definitely I meant that. I tried to get her thrown out of the restaurant." She saw relief cross Holly's face. Koko looked placated. "Okay. So let's see if the response was appropriate;” Koko scanned the scroll. "Maybe a little over the top, but not too much. No permanent damage or anything. Not like that sheep incident in Scotland." Holly suppressed a snicker and Koko glared at her. "It wasn't funny, you know. A whole country gets a bad reputation because some drunk highlander pinched your ass without your permission." She looked over at JoAnne. "Have you learned your lesson?" "Yes. I think I have. I'll sure as hell remember this, for the rest of my life." "Okay then, we can go ahead and turn it off." JoAnne thought fleetingly of Mouse and Lillian. "Wait, doesn't it end at midnight tonight anyway? Until Midnight of Christmas Eve and all that?" Koko looked a little confused. "Well, yes, but it isn't necessary to continue; you're clearly contrite;” "No, it's okay, I don't want to put you guys through any trouble or anything. I've made it so far, I'll make it through the day." Koko shrugged, but JoAnne thought Holly looked a bit smug as the two of them disappeared with that bizarre reverse popping sound. Alone. Unfortunately for JoAnne, Lily had called to say she would be out; her car had broken down. Just as bad, when JoAnne made up an excuse to call down to Tech Support to "ask Mouse a question about this video upgrade," she'd been told that Mouse had called out to go help someone whose car had broken down. Obviously Lily. JoAnne reflected that the two of them seemed to be a little more than just a couple friends who slept together once in a while. In a way, she wished Lily had called her for help instead of Mouse. She lasted only half the day in the nearly deserted office. Everyone had taken Christmas Eve off, and she could have sprinted through the building, naked; and not run into anyone. By noon, only she and the old man at the security desk, were left. Grumbling, she walked out of the building, and started home. Nobody to care for, nobody to visit. As she walked past a still-open jewelry store, she noticed charm necklaces proudly displayed. Not very expensive things; just little gold charms. But one design was a little cartoon mouse; and one of the others was a lily. After a flash of inspiration, she walked down the street to a metro delivery service, filled out the forms, and paid a ridiculous fee to have the necklaces delivered by tonight. With a self-satisfied smile, she sent the mouse necklace to Lily and the lily necklace to Mouse, along with a note that she hoped they had a wonderful Christmas. At 6pm, tired of waiting for the ‘shoe to drop’, and more than a little disappointed, JoAnne took a relaxing shower. Afterward she dried and wore her very expensive white plush bathrobe. She pulled a bottle of chilled white wine out of her walk-in wine cellar, and put it on the counter. Her earlier joy at finding the right gifts for Lily and Mouse, was fast-fading, and in the back of her mind, she was seriously considering drinking enough wine to pass out, for the first time since college. That is, until she heard a knock on her Penthouse apartment door. That in itself should have been impossible; nobody entered the building without being rung up in the first place. She walked over and looked out the peephole. The bike messenger. She smiled to herself, feeling a surge of lust. "Holly, you clever, sneaky little bitch." She untied and tossed her robe over on the easy chair, and threw the door open with a smile. "Just what I was waiting for! Come on in." Three faces stared at her in shock. Well, two were in shock; the third was starting a knowing grin. She looked from face to face to face, stunned. The Bike Messenger. An identical Bike Messenger. And yet another twin Bike Messenger. "Triplets? Identical Triplets." The grinning one stepped in, pulling the other two with him. "I'm Derrick, this is Devlin and that is Darwin. We operate Triple D Messenger Service." The one he'd called Devlin, stared at her for a second, then blinked and shook his head. "You dropped off a couple packages to be delivered and the addresses got smeared." He held up the packages for Lily and Mouse. "Since we had deliveries in this building we figured we'd drop by and get;” his voice trailed off as Joann reached over and grabbed his shirtfront and Darwin's arm, and began dragging them towards the living room. "I really hope you three don't have anywhere to be for the next couple of hours." She felt Derrick's hands slide up her bare body, to cup her tits, and Darwin started kissing her deeply. An hour later, moaning her way through yet another shivering orgasm, she noticed movement in the doorway. Lily and Mouse, both in long winter coats watched; open-mouthed from the doorway. Each one was clutching a wine box with a bow on it. She pulled her mouth off the head of the cock she'd been happily sucking on. Darwin, or was it Derrick; looked over at them, then back down at JoAnne. "You need to get that lock looked at." "Come in and close the door." Mouse looked at her wide-eyed, then at the men stroking in and out of JoAnne. "Miss Jo, you look a little; busy, maybe we should go." "Well; I think maybe 'Miss I-Get-Wet-and-Finger-Myself-Whenever-the-Bike-Messenger-Comes-Through'; and 'Miss I-Want-to-Take-a-Bite-of-His-Ass'; should lose their clothes and give me a hand before I suffocate. This whole 'airtight' thing is fun at first, but a girl needs to be able to breathe." Lily and Mouse exchanged looks and giggled as they dropped their coats. The only thing either one was wearing was their shoes. As the men slowly let her loose, JoAnne said. "Mouse, Lily, this is Derrick, Devlin and Darwin of Triple D Messenger Service." Lily reached out and grabbed the nearest cock. "Dibs on Devlin." "Um, actually, I'm Darwin;” "Yeah, whatever. Just get that rock hard ass and phallus over here." The one nearest Mouse smiled at her. "I'm;” Mouse solemnly cut him off, grabbing his hard shaft and leading him over towards an easy chair. "Don't care. You name wasn't the important part of my recurring fantasy." JoAnne looked at the remaining brother. Whatever his name was. "Thank God! Now I can move how I want to." It was another hour before they paused. While the guys recovered, JoAnne gave the charm necklaces to Mouse and Lily and watched their smiles light up. Especially when they realized who got which necklace. Mouse reached over and pulled Jo and Lily into a hug. "You guys are the best!" Lily grabbed the wine boxes, handing one to Mouse. "We got you gifts too." Mouse opened the box with a crazy mousey leer, pulling out an enormous strap-on, while Lily did the same. Her grin wasn't as mousey, but the leer was just as crazy. They began strapping them on, and over their shoulders, JoAnne could see the guys' hard-ons returning already. "Holly Mistletoe. Holly Mistletoe. Holly Mistletoe!" Everything froze with a snap. Holly, her elf cap askew, was standing in the middle of the room. She looked around at the three buff bike messengers, who'd just been starting to get up, then at Lily and Mouse, frozen with their giant strap-ons at the ready and lust-filled eyes. "Wow. I'm impressed. Helluva party." "It's getting a little wild." "Okay, you definitely need help. Do you want me to make them go to sleep, send some home, send all of them home?" "Oh, no. Don't do that." Holly looked around. "Then what?" "I wasn't really calling for help. I just figured, that if you weren't busy you might want to; you know." "Join in?" Holly looked at her disbelievingly. JoAnne shrugged. "Sorry, I just thought you might want a little fun. But I guess being an Elf on Christmas Eve, you're probably busy." Holly looked over at the three guys and grinned. "Fuck it, the team up north can get by without me." "How are you going to get them to not freak out when you just show up, I doubt all of them believe in Christmas Magic?" "The magic of Pizza. Everybody believes in pizza." A sudden snap with that strange reverse-popping sound and everyone was in motion again. Just as they had her encircled, there was a loud knock and the door popped open. Holly, in a ridiculously tight, red and white, cleavage-baring parody of a pizza delivery costume was standing at the door, holding a two huge pizza boxes. "Pizza delivery! For Miss Jo Steadmann. Looks like a 'Crowd Pleaser Combo', One 'Double Sweet and Spicy' and one extra-large, extra-hot Triple Sausage. Lily shook her head. "You really need to get that lock looked at." Holly looked around, as if seeing everything for the first time, and her eyes widened. "Oh, triplets!" Trio Times. Jo relaxed dreamily, eyes closed, laying on her side on her bed as Mouse and Lily thrust slowly, gently, in and out of her in perfect rhythm. Their legs were tangled together. Lily, behind her, and Mouse, in front, used their hands to hold JoAnne’s upper leg up at the knee, while they both kissed and nibbled her neck. She listened to far more intense noises from the next room. Somewhere around midnight, Holly had finally dragged the three bike messengers off with a lascivious grin. JoAnne didn't have to make any effort, just enjoyed the sensations, the slow build until a last, slow wave of orgasm slid through her. As she opened her eyes, she realized that Lily and Mouse were gently kissing each other, the golden charms on their necklaces tapping together, making tiny bell-like sounds, while the two of them looked into each other's eyes as if they were in a world all their own. Walking Funny. The next morning, JoAnne slipped quietly off the bed; Lillian and Mouse were nestled together on the other side. Mouse was snoring quietly, little, squeaky contented sounds. It was clear, just from the way they were holding each other; that they had crossed from occasional Friends with Benefits, to something much more serious, and that made JoAnne smile a little. Holly was sitting lazily, in one of the easy chairs, dressed in one of JoAnne's robes. She raised a mug up. "The boys had to leave, remembered they had a Christmas family thing. That's good, 'cause I'm gonna walk funny for a few days. Damn, they had some serious stamina. Must be all that bike riding. Hey, I've got some hot chocolate for you on the counter." JoAnne raised the steaming mug off the counter. "I thought you'd be busy today." "No, Christmas Day is a pretty quiet day for me, just a couple things to do." She waved at the penthouse apartment. "Is this worth it? Your job, I mean, it obviously makes a shit-ton of money, but it seems pretty stressful." "I thought so, but honestly, over the last few days, I've had more fun than I can remember." She paused. "I could work my ass off for the rest of my life and it would never get me what Lily and Mouse have." "I saw that too, they just didn't realize it until last night. They just figured out that they're a forever couple, I could see it in their eyes last night. You saw it before they did, didn't you?" They both love men, a lot. But they’ll have to be men who don’t mind the Sapphic dimensions in the two women’s lives. JoAnne nodded. "I even kind of gave a hint to them." She told Holly about the necklaces, realizing that the whole thought that she wasn't going to get something; she'd never even thought of wanting, was depressing. JoAnne decided to change the subject. "So, do you like your job?" "It's amazing. I get to travel all over the world, all the time. And I really am the best at it." "I can tell, last night was insane, you outdid yourself." “But I want more from life than career affirmation. I want a meaningful and fun relationship with someone who appreciates who I am. This corporation will never be able to give me those things.” “Did you know that Triple D is conducting a search for a logistics administrator? Derrick is conduction interviews, starting tomorrow. They’ve been offered metro area contracts from a global overnight delivery leader, and they’ll need a very competent administrator. It sounds custom-made for one JoAnne Steadmann?” “Derrick and I had fantastic chemistry, a couple days ago, and again last night. But will Derrick and I be compatible, I mean, after the curse wears off?” Holly shook her head. "The curse ended at Midnight. Since we operate all over the world, all our stuff is set to work on Greenwich mean time, so that'd be about 6PM yesterday, here." "So what was last night?" "That was all you; and, let me tell you, you are one crazy, horny, bitch. You just needed to be unleashed." "Oh. My. God. I thought that was part of your 'spreading Christmas cheer' job." Holly leaned back grinning. "That's a blast, one of the best jobs out there; but I'm not a Jingle Girl, that's not what I do. I just did a courtesy check, on my own time. Gawd, woman! You sure know how to host a shagging party!" "Well, what do you do?" Holly put the mug down on the small table next to her and pulled a scroll out of the thin air and unrolled it, then held a quill pen out to JoAnne, arching an eyebrow. "I'm in Recruiting. If you weren’t interested in settling down with a local guy, I’d be earnestly pitching a career option with lots of travel and opportunities unbounded.” Based on a post by Todd 1 72, in 2 parts.

Ep. 703: Mr. Harrison's Confessions | Chapters 25-231 Book talk begins at 19:44 Elopements, mistaken romances, and surprise weddings? Yes. ALL of that. --------------------------------------------------------------- 0:00 - Start 01:48 - Don't forget to send us your crafty videos 03:08 - BOOKMARKS sign up closed - if you made a bookmark and didn't sign up, email Heather@craftlit.com 03:40 - Game of Wool a review on Nimble Needles, interview (pre-show) with a real Fair Isle knitter, and Gordon's explanation of: (a) What happened on the show (b) steeking. 07:23 - GOOD EATS IS BACK?! Alton Brown Cooks Food 08:50 - Saw Nuremberg— I found Charles Burns'—the editor's—papers Of Doug Kelly's book "22 Cells in Nuremberg," but I believe they're jpgs of every page—please share if you find a better copy https://collections.ushmm.org/search/catalog/irn501848?rsc=112566&cv=1&x=1352&y=1746&z=3.3e-4),also saw Death by Lightning—very funny until it's not. Trailer: Death by Lightning | Official Trailer | Netflix - and How Accurate was Netflix's "Death by Lightning?" – Episode 1: Garfield's Nomination —the one character I thought was a composite in Nuremberg was not: Howard Triest Howard Triest Documentary (https://en.wikipedia.org/wiki/Howard_Triest#cite_note-6). He was portrayed by Leo Woodall in the 2025 film Nuremberg. 14:07 - Frankenstein—Non-gory scenes by request: Elizabeth non-gory scene with meeting Creature https://youtu.be/1rO8QDtsvNA?si=m2Ls0B9GXLmHDGJr (Actress Mia Goth, Harriet from Anya Taylor Joy's Emma) Short of Elizabeth's costumes https://youtube.com/shorts/2S9SqvN_5aA?si=Q-meab1xvqiG2CgM, Someone edited together her entire character arc from when the creature is awakened to her end—100% no gore: https://youtu.be/OUezG3wmwHE?si=HtbMGoXXaF3zTrmn, Jacob Elordi's transformation in the makeup chair: https://youtube.com/shorts/UbrtReRi408?si=qYlbDdsVZtRNpJ1T+ for this short—which is nearly the whole film—close your eyes for a long blink when you see the shower of sparks fly in the laboratory. You'll skip the only semi-gruesome 1 second cut: https://youtube.com/shorts/aUfoXryGQR0?si=gO96SXPs1tYbu8Tp 17:03 - BUYER BEWARE link on Substack 17:31 - New Listening options COMING SECOND WEEK OF DECEMBER—better-than-Patreon: Supercast If you're having issues with CraftLit.com's Premium pages, please let us know! Heather@Craftlit.com (put TECH SUPPORT in the subject line) BOOK TALK 19:44 - Book talk 19:53 - WE NEED A MY LADY LUDLOW READER! 24:19 - Jenny Lind - HUGELY famous Swedish opera singer, often called the "Swedish Nightingale 25:10 - Prolix—too many words 27:40 - Fermented brined pickles have probiotics—share any recipes you like! 29:39 - CHAPTER AUDIO chapters 25–31 Miscellaneous 1:00:46 - December 18th—Last Book Party of 2025, 8 pm Eastern: Dec Book Party — Lamb: The Gospel According to Biff, Christ's Childhood Pal (book) 01:02:34 - Making the Profane, Profound - interview with Christopher Moore, author of Lamb: https://youtu.be/1ZBuWQqIgEk?si=aI0aZqt96WP1bFa_ 1:04:10 - Free movie on December 4th—It's a Wonderful Life, on Discord in the Free movie channel, 8 pm Eastern *CraftLit's Socials* • Find everything here: https://www.linktr.ee/craftlitchannel • Join the newsletter: http://eepurl.com/2raf9 • Podcast site: http://craftlit.com • Facebook: https://www.facebook.com/CraftLit/ • Facebook group: https://www.facebook.com/groups/craftlit • Pinterest: https://www.pinterest.com/craftlit/ • TikTok podcast: https://www.tiktok.com/@craftlit • Email: heather@craftlit.com • Previous CraftLit Classics can be found here: https://bit.ly/craftlit-library-2023 *SUPPORT THE SHOW!* • CraftLit App Premium feed bit.ly/libsynpremiumcraftlit (only one tier available) • PATREON: https://patreon.com/craftlit (all tiers, below) ——Walter Harright - $5/mo for the same audio as on App ——Jane Eyre - $10/mo for even-month Book Parties ——Mina Harker - $15/mo for odd-month Watch Parties *All tiers and benefits are also available as* —*YouTube Channel Memberships* —*Ko-Fi* https://ko-fi.com/craftlit —*NEW* at CraftLit.com — Premium Memberships https://craftlit.com/membership-levels/ *IF you want to join a particular Book or Watch Patry but you don't want to join any of the above membership options*, please use PayPal.me/craftlit or CraftLit @ Venmo and include what you want to attend in the message field. Please give us at least 24 hours to get your message and add you to the attendee list. • Download the FREE CraftLit App for iOS or Android (you can call or email feedback straight from within the app) • Call 1-206-350-1642

In today's episode, we'll explore how you can use generative AI as a tech support assistant in your K–12 classroom. Visit AVID Open Access to learn more.

In this candid and comprehensive episode, Bryan sits down with Roman to tackle one of the most frustrating yet crucial aspects of the HVAC industry: technical support. What starts as a conversation about their own tech support nightmares quickly evolves into a deep dive examining the entire ecosystem—from manufacturers and distributors to technicians and sales reps—and how each player can improve the support experience. Roman opens up about his recent tech support struggles, including having to search Russian websites just to find service manuals for major brand equipment. This leads to a broader discussion about the fundamental problem: as HVAC equipment becomes increasingly complex with proprietary controls and advanced technology, manufacturers have simultaneously made it harder to access the information needed to service that equipment. The conversation highlights how the old "I never called tech support" mentality of veteran technicians is no longer viable when you're dealing with VRF systems, building automation, and equipment-specific protocols that require specialized knowledge. The hosts emphasize that good documentation isn't just helpful—it's essential, and manufacturers who hide behind "brand protection" are actually damaging their reputation in the long run. The episode doesn't just complain about problems; it offers real solutions. Bryan and Roman discuss what technicians need to do before calling tech support (hint: know your superheat, subcooling, and basic electrical readings), what makes great tech support personnel, and why investing in these roles pays dividends. They share inspiring examples of distributors and reps who go above and beyond, like the Johnstone team in Louisiana who actively seek out field experts when manufacturers can't provide answers. The conversation also touches on why tech support and education roles are chronically underpaid, and how properly compensating and supporting these positions could transform the industry. Perhaps most importantly, the hosts emphasize that everyone in the HVAC ecosystem is working toward the same goal: keeping end clients comfortable and satisfied. When manufacturers, distributors, reps, contractors, and technicians recognize this shared objective and work collaboratively rather than defensively, everyone wins. The episode concludes with practical advice for sales professionals, including the importance of ride-alongs and adopting the "I got it" mentality that turns good salespeople into indispensable partners. Topics Covered Service Manual Accessibility: The critical need for manufacturers to make documentation easily searchable and available online, not hidden behind outdated processes Manufacturer Responsibilities: Why "protecting the brand" often backfires and how transparency builds loyalty Technician Preparation: What basic measurements and troubleshooting steps should be completed before calling tech support Tech Support Personnel: The importance of properly compensating and supporting tech support staff to reduce burnout and turnover Distributor and Rep Excellence: How the best wholesalers and reps go beyond just forwarding emails to actively solve problems The "I Got It" Sales Approach: Why taking ownership of customer problems is the key to building lasting relationships Cross-Brand Part Referencing: The need for universal parts cross-referencing across sister brands and product lines Field Ride-Alongs: Why B2B sales professionals should spend at least one day per month in the field with technicians Legacy Product Support: The frustration when manufacturer partnerships dissolve and orphaned equipment becomes unsupportable AI in Tech Support: Why throwing technology at support problems without understanding the root issues is a waste of money   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

  What do Amish tech support, picking up girls at bars, and running illegal solar air conditioners have in common? They’re all part of Johnny Valentine’s wild journey into the solar business. On this electrifying episode of North Georgia Business Radio, host Phil Benelli sits down with Johnny Valentine, founder and CEO of Gain Solar […]

Who do you go to when life glitches? In this message, Lead Pastor, Jamie Nunnally continues our Holy Spirit series with instructions on how to engage with God's tech support.Ephesians 5:10 NLT Carefully determine what pleases the Lord.The Bible gives general truth for everyone, but it doesn't always answer specific situations. The great news: Christians have 24/7 tech support. The Bible gives the instructions; the Spirit gives the directions. The Bible brings the truth; the Spirit brings the troubleshooting.Romans 6:14 NIV For sin shall no longer be your master...How can we stop sinning if we don't follow the law? The Bible gives us the solution:Galatians 5:16–17 ESV Walk by the Spirit, and you will not gratify the desires of the flesh...The key is walking in the Spirit.Galatians 5:25 ESV If we live by the Spirit, let us also keep in step with the Spirit. Walking with someone means matching their pace and following their lead.The 5 steps of walking in the Spirit1. Pause.Psalm 46:10 NLT Pausing is a spiritual reboot—turning your will off and on again. Stillness reboots your awareness of God. If you don't pause, your flesh will hit "send" before the Spirit can speak.2. Listen.God speaks to your spirit. His voice often sounds like your thoughts but from a different source. If you're expecting thunder, you'll miss the whisper. We hear Him through spontaneous, persistent thoughts.John 10:27 My sheep hear my voice... Recognition comes through repetition. You don't need a louder God; you need fewer voices.3. Analyze.1 Thessalonians 5:19–21 ESV Ask: "Does this align with Scripture?" The Bible is the truth anchor. Don't test God's voice with feelings; test your feelings with God's Word. The Spirit always agrees with the Bible He wrote. Ask: "Is this what the Spirit wants or what I want?" "Does this reflect Jesus?" If the voice you hear always agrees with you, it's probably you.4. Implement.Hearing from God changes nothing until you obey. If you want God to speak more, obey what He already said.James 1:22 NLT Revelation without application becomes spiritual constipation. If the Spirit can't tell you "no," He's not your Lord—He's your mascot.5. Debrief.You won't always get it right, so process the results.Psalm 139:23–24 ESV Search me, O God...Reflection turns mistakes into maturity and lessons into lifestyle. You grow not by always getting it right but by always returning to the Teacher. Processing with God's people is essential too.ClosingHow would your life be different if you had been walking in the Spirit the whole time? You can't change yesterday, but you can start today. You have Heavenly tech support anytime, anywhere. Learn to listen and use it.Are you walking in the Spirit?

Take a Network Break! We start with a critical vulnerability in Cisco’s Unified Contact Center Express. On the news front it’s a Cisco triple play: the company brings AI to professional services and tech support with Cisco IQ, debuts converged infrastructure for the AI edge, and launches a new cert geared for running AI data... Read more »

Take a Network Break! We start with a critical vulnerability in Cisco’s Unified Contact Center Express. On the news front it’s a Cisco triple play: the company brings AI to professional services and tech support with Cisco IQ, debuts converged infrastructure for the AI edge, and launches a new cert geared for running AI data... Read more »

Take a Network Break! We start with a critical vulnerability in Cisco’s Unified Contact Center Express. On the news front it’s a Cisco triple play: the company brings AI to professional services and tech support with Cisco IQ, debuts converged infrastructure for the AI edge, and launches a new cert geared for running AI data... Read more »

This week, it’s all about Sora. OpenAI’s updated video generator and the invite-only social media app. AI Video just got so much easier to make, and harder to detect… Karah and her guest, Jeremy Carrasco, who runs the social media accounts showtoolsAI, demo how Sora works and how you can determine if a short video you’re watching was created with AI. They discuss why it’s a necessary skill in a post-Sora world, what OpenAI might be trying to accomplish with this social app and why you shouldn’t become desensitized to Deepfakes. See omnystudio.com/listener for privacy information.

On this episode of A Penny or Two for Your Thoughts, hosts Chantel Windeshausen and Liz Malmberg sit down with fraud experts Ashley “Ash” Goodsell (Senior BSA Fraud Investigator at Centris), Michelle Vybiral (Assistant Vice President of Strategic Risk Management at Centris), and Deputy Michael P. Dechellis from the Douglas County Sheriff's Office to tackle the scams hitting families hardest in 2025. From sextortion targeting teens with AI-manipulated images, to tech-support “refund” hoaxes draining thousands from seniors, to Nebraska's new LB 609 crypto ATM law that could help victims get back stolen funds, this episode gives you practical tools to spot red flags and protect the people you love. With clear tips, emotional real-world stories, and insider expertise, you'll walk away ready to shut down scammers and keep you and your money safe.– About A Penny or Two for Your Thoughts –When it comes to all things financial, there are often a lot of questions. Being two marketers and moms on a budget, we certainly have all the questions. That's why we're bringing in the subject matter experts to help educate us on all things financial and get their thoughts to help improve our financial wellness and the financial well-being of our communities. Join us for a few laughs, some great insights, and hopefully, a few tips you can take on your path to financial success.Visit us at our website: https://www.centrisfcu.org/a-penny-or...Listen to our Podcast on:Spotify: https://open.spotify.com/show/6Lf8gGY...Apple Podcasts: https://podcasts.apple.com/us/podcast...*Follow Centris on Social Media:*https://www.facebook.com/CentrisFCUhttps://www.instagram.com/centrisfcu/https://twitter.com/CentrisFCUhttps://www.linkedin.com/company/centris-federal-credit-union/This is another Hurrdat Media Production. Hurrdat Media is a podcast network and digital media production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network by going to HurrdatMedia.com or Hurrdat Media YouTube channel!

In your Phone Tap, we call a woman who is STRUGGLING with tech issues trying to get into her email, but we’ve got the best artificial intelligence IT director in the entire company to help!See omnystudio.com/listener for privacy information.

In your Phone Tap, we call a woman who is STRUGGLING with tech issues trying to get into her email, but we’ve got the best artificial intelligence IT director in the entire company to help!See omnystudio.com/listener for privacy information.

Episode #175: What happens when your tech setup is more of a tangled mess than a streamlined system? That's where Scott Woods and Alec Modica come in, transforming chaos into organization with their expertise in Managed Service Providers (MSPs). I recount my own tech challenges and how Scott's family-run business came to the rescue, setting up my studio's infrastructure and teaching me the importance of having the right tech partner. We explore the vital role MSPs play for businesses that lack the resources for an in-house IT department, sharing personal stories and insights into the dynamic MSP industry. Navigating the complex world of IT doesn't have to feel overwhelming, especially when you have a trusted MSP by your side. We delve into the shift from relying on a single IT person to embracing a comprehensive support system that not only addresses immediate needs but anticipates future challenges. Scott and Alec discuss the benefits of reducing key man risk, integrating IT services under one umbrella, and providing a personalized, white-glove experience that keeps businesses running smoothly. We also touch on the critical aspect of trust between a business and its MSP, emphasizing how this relationship can be as pivotal as the one with a personal accountant. But it's not all about tech talk! We sprinkle in stories of business growth and personal milestones, highlighting the vibrant culture within MSP companies and the excitement of launching the Business Technology Podcast. From themed photo shoots to upcoming family additions, Scott, Alec, and I share how personal and professional worlds intersect, reinforcing the idea that business is as much about relationships as it is about services. Whether you're a business owner seeking seamless IT solutions or simply curious about the human side of tech support, this episode offers a unique perspective on building successful partnerships in today's digital landscape. Chapters:  (00:00) Business Tech Solutions With Kimberly Lovi (10:18) Choosing the Right Managed Service Provider (18:04) Trusting Managed IT Services for Businesses (24:43) Efficient MSP Support for Businesses (38:04) Business Technology and Family Growth Follow Kimberly on Instagram and TikTok @kimberlylovi or @iconicnationmedia  WATCH us on YouTube and view our brand new studio! 

In a world that's moving faster than ever, too many people are left behind—especially seniors, families, and small businesses struggling to stay secure and connected. That's where this week's powerful episode of the Marketing Boost Solutions Podcast comes in. Andrew Bolton, CEO and Co-Founder of TechRescue, is redefining tech support with 24/7 U.S.-based service that puts people before profit. From Harvard and Wall Street to launching a mission-driven company, Andrew's journey is about bridging the gap between technology and humanity.But Andrew doesn't just talk business, he embodies resilience. Through stories from his global travels, hard-earned entrepreneurial lessons, and a passion for solving real-world problems, he challenges us to rethink what it means to lead, serve, and succeed. If you've ever felt overwhelmed by tech or wondered how to stand out in an automated world, this conversation is your blueprint.

We’ve all read the headlines that AI will take over white-collar jobs. But this week, Oz and Karah spoke with journalist Robert Capps about the 22 new roles that might exist in an AI-partnered workplace. Plus, Robert tests AI’s journalism skills. There’s not much to worry about.See omnystudio.com/listener for privacy information.

With a PetaPixel Membership, not only can you support original PetaPixel reporting and in-depth reviews, but you can also remove ads from the website and gain access to some seriously great perks, too. Members get $15 off the Moment Store, 25% off the PetaPixel Merch Store, 5% off certified pre-owned gear from KEH, and now can download full-resolution RAW files and JPEGs from the latest cameras and lenses. Join today! It costs just $3 per month or $30 per year. This week on the PetaPixel podcast, the team discusses the Hasselblad X2D II 100C and the Ricoh GR IV. Two very different cameras, but both have their merits. But while the Hasselblad actually came down in price compared to its predecessor, the opposite is true of the GR IV. So, was it worth it?Check out PetaPixel Merch: store.petapixel.com/ We use Riverside to record The PetaPixel Podcast in our online recording studio.We hope you enjoy the podcast and we look forward to hearing what you think. If you like what you hear, please support us by subscribing, liking, commenting, and reviewing! Every week, the trio go over comments on YouTube and here on PetaPixel, but if you'd like to send a message for them to hear, you can do so through SpeakPipe.In This Episode00:00 - Intro12:30 - Abode is dead16:18 - Kodak says it has no plans to go out of business despite "substantial doubt" it can pay it debts.20:11- Yashica is trying again with a City 30021:42 - Arri is considering selling26:19 - Antigravity from Insta360 is an immersive drone with a unique controller29:58 - Canon got its camera placed in one of the world's most popular anime34:12 - Sigma announced two new lenses: a 12mm f/1.4 and a 200mm f/237:56 - Fujifilm will raise its prices again because of increased tariffs1:14:10 - What have you been up to?1:17:08 - Tech Support

With a PetaPixel Membership, not only can you support original PetaPixel reporting and in-depth reviews, but you can also remove ads from the website and gain access to some seriously great perks, too. Members get $15 off the Moment Store, 25% off the PetaPixel Merch Store, 5% off certified pre-owned gear from KEH, and now can download full-resolution RAW files and JPEGs from the latest cameras and lenses. Join today! It costs just $3 per month or $30 per year. This week on the PetaPixel Podcast, the team is joined by Michael Specht and Isaac Reynolds, Pixel team Product Managers at Google who answer some tough questions about the new Google Pixel 10 smartphones and the philosophy behind the design decisions.Check out PetaPixel Merch: store.petapixel.com/ We use Riverside to record The PetaPixel Podcast in our online recording studio.We hope you enjoy the podcast and we look forward to hearing what you think. If you like what you hear, please support us by subscribing, liking, commenting, and reviewing! Every week, the trio go over comments on YouTube and here on PetaPixel, but if you'd like to send a message for them to hear, you can do so through SpeakPipe.In This Episode00:00 - Intro12:30 - Abode is dead16:18 - Kodak says it has no plans to go out of business despite "substantial doubt" it can pay it debts.20:11- Yashica is trying again with a City 30021:42 - Arri is considering selling26:19 - Antigravity from Insta360 is an immersive drone with a unique controller29:58 - Canon got its camera placed in one of the world's most popular anime34:12 - Sigma announced two new lenses: a 12mm f/1.4 and a 200mm f/237:56 - Fujifilm will raise its prices again because of increased tariffs1:14:10 - What have you been up to?1:17:08 - Tech Support

How did around 100,000 ChatGPT conversations end up indexed on Google? Users who sent conversations with a now-defunct “share” feature in ChatGPT made their conversations public — often without realizing they were exposing them to the open web. 404 Media’s Joseph Cox joins Oz and Karah to unpack how it happened, what kinds of chats were revealed, and why everyone should care about this privacy lapse. They discuss why OpenAI may have underestimated the privacy risks, how archived conversations could still be misused, and why both everyday users and major corporations need to rethink what they feed into AI tools.See omnystudio.com/listener for privacy information.

Tech support isn't sexy—but it might be the most important thing your institution isn't thinking enough about. In this episode, Dustin welcomes Christopher Schmidt, Global Director for Client Support at Transact, to unpack why support systems are breaking under pressure and what higher ed needs to do about it. With deep experience in both the military and campus technology, Chris shares a grounded, urgent perspective on how institutions can scale smarter, retain institutional knowledge, and build tech ecosystems that don't crumble when a key player leaves.Guest Name: Christopher Schmidt, Director of Client Support at Transact CampusGuest Social: LinkedInGuest Bio: Christopher Schmidt is the Director of Client Support for Transact Campus, overseeing technical support operations across Higher Education, Healthcare, and Enterprise markets. With a career built at the intersection of technology, client success, and operational leadership, Christopher has redefined how support organizations can function as strategic drivers — not just reactive teams. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.

When Joe can't get his Apple Pay payment to go through, he does a quick search for their customer service number and reaches an operator named Daisy. Daisy informs Joe that his account has been flagged – criminals have compromised his identity and are coming after his life savings. But there is nothing to worry about, Daisy works directly with the FBI, and she will help him protect his assets. Over the following months, Joe is in constant contact with Daisy as she helps him transfer his savings and precious metals investments to safe accounts. He tells her all about his wife, who recently passed away, and she shares details about her life. As their connection grows deeper, they make plans for a future together. But as soon as the money is gone, Daisy disappears, leaving Joe heartbroken. 

In this episode of Command Control Power, the hosts are joined by returning guest Adam Rice of Ask Adam. They discuss the challenges and benefits of being a solo tech support consultant, including balancing large business clients with residential work. Adam shares his innovative equitable pricing model, designed to make tech support accessible to everyone, regardless of their financial situation. The conversation also touches on tools like TailScale and Alectrona Patch, effective strategies for leveraging tech tools as a solo consultant, and the nuances of building and maintaining client trust in both residential and business settings. 00:00 Introduction and Welcome Back, Adam Rice! 00:28 Adam's Background and Living in Philadelphia 02:08 Residential vs. Business Clients 02:47 Solo Consulting and Family Involvement 06:45 Challenges of Hiring and Subcontracting 16:35 Marketing Strategies and Client Demographics 21:39 Private Equity and Client Stability 27:20 Navigating Business Without Contracts 28:33 Shifting Focus to Residential Clients 29:58 The Importance of Client Relationships 31:47 Discussing Business Rates and Models 32:54 Implementing Equitable Pricing 35:03 Challenges and Benefits of Sliding Scale Pricing 48:58 Tools and Techniques for Business Efficiency 57:53 Concluding Thoughts and Future Plans

In this episode of the Big Shot Bob Podcast, Robert Horry and co-hosts Rob Jenners and Brandon Harper discuss various topics ranging from Robert's storied NBA career to personal anecdotes. Broadcasted live from Andalusia, Alabama, Robert shares stories about his hometown, including a park and a street named after him. The hosts dive into discussions about dealing with technology for their parents, Lucas' rumored contract extension, and the impact of players changing their bodies. The episode also features a heated debate about Chris Paul's and Russell Westbrook's places in NBA history and a playful segment predicting which teams could benefit from Russell Westbrook next. Additionally, the 'Big Shot of the Week' honors go to the owners of Korea House Restaurant for their charitable community efforts. To wrap it up, the hosts engage in a fun trivia game focused on record-breaking sports achievements.   00:00 Introduction and Greetings 00:34 Robert Horry's Hometown and Park 02:12 Tech Support for Parents 05:11 Luka Doncic's Contract Rumors 12:27 Jonathan Kuminga's Situation with the Warriors 17:28 Jeff Teague's Steroid Allegations 20:14 Debate on Performance Enhancing Drugs 29:19 Chris Paul vs. Russell Westbrook Debate 30:37 Russell Westbrook vs. Chris Paul: A Point Guard Comparison 31:56 Chris Paul's Impact on Franchises 36:53 Westbrook's Future: Potential Teams 40:19 Legacy Beyond Championships: Dwayne Wade's Perspective 49:27 Big Shot of the Week: Vivian Newton's Generosity 51:56 Game: Us Versus Everyone

How Long Until the Phishing Starts? About Two Weeks After setting up a Google Workspace and adding a new user, it took only two weeks for the new employee to receive somewhat targeted phishing emails. https://isc.sans.edu/diary/How%20Long%20Until%20the%20Phishing%20Starts%3F%20About%20Two%20Weeks/32052 Scammers hijack websites of Bank of America, Netflix, Microsoft, and more to insert fake phone numbers Scammers are placing Google ads that point to legitimate companies sites, but are injecting malicious text into the page advertising fake tech support numbers https://www.malwarebytes.com/blog/news/2025/06/scammers-hijack-websites-of-bank-of-america-netflix-microsoft-and-more-to-insert-fake-phone-number What s in an ASP? Creative Phishing Attack on Prominent Academics and Critics of Russia Targeted attacks are tricking victims into creating app-specific passwords to Google resources. https://cloud.google.com/blog/topics/threat-intelligence/creative-phishing-academics-critics-of-russia

Adam Clark Estes is a senior technology correspondent at Vox and the author of the User Friendly newsletter. Estes sits down with Oz to discuss Amazon’s expanding use of palm scanners and what that might mean for the future of healthcare and our biometric data. They also dive into Estes’ months-long experiment of trying about a dozen health trackers for months and whether or not it was worth it.See omnystudio.com/listener for privacy information.