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In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focus on business growth for consultants, the expansion of the conference to include special training sessions at the 'big fruit company' campus, and how it helps attendees improve client relations and efficiencies. The conversation also covers the unique supportive nature of the Apple community and the upcoming Edward Esgar ACES Scholarship in honor of Justin's father. The episode wraps up with an insightful discussion about the ACES Mastermind program, emphasizing the importance of continuous learning and community support in the tech industry. 00:00 Introduction and Welcoming Justin Esgar 01:01 Daily Routine and Behind the Scenes 01:56 ACEs Conference Overview 02:50 Special Training and Business Focus 04:43 Consulting and Sales Strategies 16:24 Importance of Cyber Insurance 19:13 Bringing Employees to ACEs 26:28 Tim Pearson's Chat and Wedding Insights 26:55 Honoring My Dad: The Edward Esgar ACES Scholarship 28:35 Funny Story: The Car Mix-Up 29:59 All Things MSP and Podcasting 31:22 The Sandwich Compliment and Fearless Feedback 36:57 Mastermind Program and Business Coaching 42:06 The Unique Apple Community 47:44 Wrapping Up and Final Thoughts
Lets look back on 2024 and remember the year that was. There will be lots of laughing, maybe some eye rolling. Probably also some tears. Hosts: Tom Bridge - @tbridge@theinternet.social Marcus Ransom - @marcusransom James Smith - LinkedIn Links: Management profile settings and OS upgrade implications | Der Flounder Episode 359: Mac@Cisco – A Mac Admins Perspective Episode 362: ACES Conference with Justin Esgar Episode 370: Jedda Wignall on Managed Device Attestation Best Practices for Deploying Platform SSO with Microsoft Entra ID–Michael Epping, Mark Morowczynski Sponsors: Kandji 1Password Watchman Monitoring If you're interested in sponsoring the Mac Admins Podcast, please email podcast@macadmins.org for more information. Get the latest about the Mac Admins Podcast, follow us on Twitter! We're @MacAdmPodcast! The Mac Admins Podcast has launched a Patreon Campaign! Our named patrons this month include Weldon Dodd, Damien Barrett, Justin Holt, Chad Swarthout, William Smith, Stephen Weinstein, Seb Nash, Dan McLaughlin, Joe Sfarra, Nate Cinal, Jon Brown, Dan Barker, Tim Perfitt, Ashley MacKinlay, Tobias Linder Philippe Daoust, AJ Potrebka, Adam Burg, & Hamlin Krewson
In this comprehensive episode of Command Control Power, hosts Joe, Jerry and Sam engage with Tim Pearson of Creative Techs, covering a wide spectrum of Managed Service Provider (MSP) operations and beyond. Key topics include the integration and optimization of MDM and RMM tools, the benefits of automation in ticketing and backup management, and the importance of tracking and reporting activities to showcase value to clients. The conversation also highlights the significance of community wisdom and peer-led problem-solving at ACEs events, the practical advantages of standardized tools and knowledge sharing, and the challenges faced in a fragmented MSP vendor landscape. Additionally, the episode touches on the complexities specific to Apple Consultants, such as managing community resources, negotiating vendor terms, and establishing industry pricing standards. A unique segment dives into the personal rituals and nostalgic value of music listening on vinyl records, sprinkling personal anecdotes and enduring record recommendations. This episode provides a well-rounded discussion blending technical insights with personal experiences, aiming to enhance MSP operations while celebrating the joys of music and community engagement. 00:00 Introduction and Welcome 00:08 Catching Up and ACEs Conference 00:44 Tim's Background and Guitars 01:23 ACEs After Dark and Business Discussions 01:55 MDM and RMM Tricks 03:55 Integrations and Automation 10:05 Backup Solutions and Challenges 12:59 Community and Collaboration 18:05 Vendor Landscape and Tools 25:48 Community Contributions and Generosity 26:23 Challenges of Sharing Tools and Resources 28:16 Economic Impact and Business Models 30:19 Masterclass and Training Ideas 35:00 Collective Bargaining and Vendor Relations 39:56 Music and Nostalgia 47:18 Conclusion and Farewell
In this episode of Command Control Power, host Joe and co-hosts Sam and Jerry debrief the ACEs Conference 2024. The episode also touches on the various technologies and vendor booths that fascinated the hosts, including LionGuard and Halo PSA, as well as the different people they met and reconnected with. Sam's presentation on his MSP journey is highlighted alongside humorous moments and key takeaways. A special thanks to Justin Esgar for organizing a successful conference! Topics: Adam Engst delivered a thought provoking presentation about AI. A great list of patrons, friends, and fellow consultants were at the conference this year. We reflect on the overall conference experience and the parts we loved the most. Smaller conferences offer a more intimate experience. Sam had the opportunity to present at ACES this year and he discusses how we are always learning. He opened the kimono so to speak to get into his billing practices over the years. “Don't negotiate against yourself” - Joe Saponare Brian Lattanzio and Omar Elshamy came to represent Apple, as well as offer a custom training. Jerry will be at the next one, as long as it's “east of the Mississippi”.
Justin Esgar returns to the pod to tell us all about the upcoming ACES Conference in Salt Lake City! Hosts: Charles Edge - @cedge318 Guests: Justin Esgar - LinkedIn Links: ACES Conference Tickets (with discount) ACES Conference If you're interested in sponsoring the Mac Admins Podcast, please email podcast@macadmins.org for more information. Get the latest about the Mac Admins Podcast, follow us on Twitter! We're @MacAdmPodcast! The Mac Admins Podcast has launched a Patreon Campaign! Our named patrons this month include Weldon Dodd, Damien Barrett, Justin Holt, Chad Swarthout, William Smith, Stephen Weinstein, Seb Nash, Dan McLaughlin, Joe Sfarra, Nate Cinal, Jon Brown, Dan Barker, Tim Perfitt, Ashley MacKinlay, Tobias Linder Philippe Daoust, AJ Potrebka, Adam Burg, & Hamlin Krewson
Anyone going to ACES Conference in Salt Lake City? I decided I couldn't miss it, so now I'm going! And had this idea...
Thank you to our VIP sponsors! ▶️ New: watch on YouTube! Topics: -Today we welcome Justin Esgar of Virtual Computers and The ACES Conference. -Justin gives us his full review of Vision Pro. -Joe gets practical about flying with a Vision Pro. -Justin recommends a book called MSP Secrets Revealed (he happens to be in it as well). -He does not recommend crying while wearing a Vision Pro. -Our show now uses Streamyard, which Justin highly recommends. -ACES Conference is back live! -This is not a technical conference. Rather, it's more about improving the ways we run and profit from our MSP practices. -Justin tells us about many of the great names that will be in attendance, as well as Apple and other sponsors. -Super Ops is giving away an Apple Vision Pro at ACES Conference! -There will be great swag given away and, as Joe mentions, the hallway sessions. -This is the 10th ACES Conference! -Justin tells us why he started, and continues to run this conference. -All sponsors have some requirements from Justin - no roadmaps. -Make yourself accountable when you are there. Make the best use of your time. -We talk about the ACES Mastermind Program. They group meets regularly to help each other accelerate growth of their businesses. -Use the code commandcontrolpower for 10% off the ACES Conference! -They are also offering a travel stipend. If your cost of travel is $650 or more ACES will help make it more accessible to be there. -If the content doesn't draw you in, come for the skiing! -Both Joe and Adam Rice have their anniversaries during ACES. THANK YOU TO OUR PATREON SPONSORS!
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.
Steve interviews business guru Justin Esgar who works guiding business, organizations and individuals through the world of Apple IT via his company Virtua Consulting Group. He also works as a business consultant and discusses his take on modern outsourcing, his career as an technical and children’s author and utilizing the correct personnel and IT for your company’s needs. KEY TAKEAWAYS Justin has used virtual assistants and outsourced programming and sales tasks quite often in his career so far and has been impressed by its scope and ease. He uses Upwork, Fiverr and Guru, all online outsource personnel sites to find people for his technical, editing and writing requirements. Chief Technology Officers manages all your technology including your inventory, software, hardware, online presence, data flow and security, literally everything your organisation needs in Information Technology. Justin recommends them highly as the organiser of your outsource IT. Good employees cannot bring you better results without the correct tools to do the job and that’s a good IT system with reliable security and data backup. To create backups of data Justin uses Backupify as a cheap and simple solution to keeping your data safe. BEST MOMENTS ‘I outsource a lot of marketing efforts, whether it’s a sales company or a company who’s going to do my LinkedIn, or outsourcing my blog posts or stuff like that so I’m a huge proponent of it.’ ‘Even though he’s outsourced I still talk to him on a regular basis, we have zoom calls like normal people and I still talk to him like he’s an employee but he doesn’t actually work for the company. I think of him like a contractor, he charges me by the hour, but I have no ties to him and if anything happens I can just get rid of him and find another programmer through that same system.’ ‘We do a holistic overview of their entire system. We are talking computer, network, printers, scanners, phone systems, software, connectivity, electricity, wi-fi, and all of that gets encompassed in that role.’ ABOUT THE GUEST Justin is the founder and CEO of Virtua Consulting Group, a New York City-based company in its second decade of operation. VCG divisions include the Apple-certified consultancy Virtua Computers, the business-focused ACES Conference, and the software development group Virtua XYZ. With a bachelor’s degree in Business Administration from the University of Rhode Island and over 15 years of industry experience, Justin focuses on empowering businesses, organizations, and individuals with the judicious application of technology. GUEST RESOURCES Appitalize on Your Idea: Bringing Any Idea to Fruition https://www.amazon.com/Appitalize-Your-Idea-Bringing-Fruition-ebook/dp/B00HMB8B6U http://linkedin.com/in/justinesgar/ www.virtuaconsulting.com VALUABLE RESOURCES Great Sites for Finding Freelancers (Anything) www.upwork.com (Smaller jobs) www.fiverr.com (Technical) www.guru.com Automated Cloud Backup www.backupify.com Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ Website: https://systemsandoutsourcing.com/welcome-1 YouTube: https://www.youtube.com/c/drsteveday The RIGHT Assistants For Your Business by Dr Steve Day http://bit.ly/sys-10 ABOUT THE HOST Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don't know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. See omnystudio.com/listener for privacy information.
In this week’s special episode As a thank you for listening and supporting this podcast, Paul has pulled out all the stops to pack this milestone episode full of value Previously a few MSPs have appeared on the show to reveal their secrets, but this week’s 100th episode features a panel-full of successful MSPs joining Paul. Justin, Will and Richard will be answering listeners’ questions and discussing how they grew their MSPs Also on this week’s show, your chance to win a special prize. Thanks to Datto, you could get your hands on one of five $100 Amazon giftcards Featured guests Justin Esgar from the Virtua Consulting Group With a bachelor's degree in Business Administration from the University of Rhode Island and over 15 years of industry experience under his belt, Justin Esgar has combined his eclectic tech interests under the Virtua Consulting umbrella. Virtua specialises in helping small and medium-sized businesses and non-profit organisations analyse, design, and install technology solutions. The software development group Virtua XYZ brings together Justin's various programming projects, including the Your Computer Inventory service for IT consultants. Finally, Justin organises and cheerleads for the business-focused ACES Conference and associated online community. Connect with Justin on LinkedIn. Richard Wingfield from Envision Design Richard grew up in a small town in Texas as the son of a general contractor and obtained a Bachelor's degree in Architecture from the University of Texas in 1983. He entered the architecture industry at a time when computer technology was first coming of age and by the early 90’s he had become a computer expert in his fiel
In this week’s special episode As a thank you for listening and supporting this podcast, Paul has pulled out all the stops to pack this milestone episode full of value Previously a few MSPs have appeared on the show to reveal their secrets, but this week’s 100th episode features a panel-full of successful MSPs joining Paul. Justin, Will and Richard will be answering listeners’ questions and discussing how they grew their MSPs Also on this week’s show, your chance to win a special prize. Thanks to Datto, you could get your hands on one of five $100 Amazon giftcards Featured guests Justin Esgar from the Virtua Consulting Group With a bachelor's degree in Business Administration from the University of Rhode Island and over 15 years of industry experience under his belt, Justin Esgar has combined his eclectic tech interests under the Virtua Consulting umbrella. Virtua specialises in helping small and medium-sized businesses and non-profit organisations analyse, design, and install technology solutions. The software development group Virtua XYZ brings together Justin's various programming projects, including the Your Computer Inventory service for IT consultants. Finally, Justin organises and cheerleads for the business-focused ACES Conference and associated online community. Connect with Justin on LinkedIn. Richard Wingfield from Envision Design Richard grew up in a small town in Texas as the son of a general contractor and obtained a Bachelor's degree in Architecture from the University of Texas in 1983. He entered the architecture industry at a time when computer technology was first coming of age and by the early 90’s he had become a computer expert in his fiel
Where are your blind spots? Is there something you love doing anyway that could make you a few extra dollars with minimal setup or maintenance costs? Can you leverage your audience to support your passion project or side hustle? I tend not to think things are worth my time if they aren’t going to produce significant revenue. That has served me well, of course, but it may also close me off to new ideas that are actually really good. Today, I’m chatting with a badass business owner and entrepreneur whose approach is almost exactly the opposite of mine. Justin Esgar has more ideas than he has time to implement them but he does it anyway, whether it’s parking a domain for later or putting T-shirt designs on Threadless and being delighted by every single $6 sale. Justin originally built a successful IT consulting company over 10 years ago called Virtua Consulting Group, which he still runs and owns. But like so many entrepreneurs, Justin has IDEAS. First, running a successful IT company wasn’t enough, so he started the ACES Conference to teach IT consultants how to build better businesses. Fun fact, I actually spoke about branding at the first ACES Conference in New Orleans! But as you’ll hear it didn’t stop with the conference. Justin is always looking for new ideas, creating new streams of income, and enjoying himself in the process. I’m looking forward to catching up with him and seeing what irons he’s got in the fire right now. Tune into this episode to hear: Why even if you can’t do the job, you can still do the work The double-edged sword of responsibility and being a “fixer” The challenges of building a conference from the ground up, from hotel block fees to $85 coffees How Jason has used add-on services and leveraged relationships to build multiple income streams How making T-shirts for fun has led to surprising connections and opportunities Learn more about Justin Esgar: Virtua Consulting Group Connect with Justin on LinkedIn Learn more about Pia: No BS Agency Owners Free Facebook Group The Show Your Business Who's Boss Crash Course Start reading the first chapter of my book Piasilva.com Resources: ACES Conference Year of Yes, Shonda Rhimes Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days, Karl W. Palachuk Paul Green’s MSP Marketing Podcast
Today Tim and Justin talk about what's to come AFTER you attend ACES Conference 2021. So much happens here, it's hard to keep track - but we break it down in this short episode. ACES Conference 2021: Zoom Out will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today Tim and Justin interview Sidekick Solutions CEO, Dwayne Schwartz on why he sent employees to the 2019 ACES Conference and attended last year's virtual show. If you wanted a good reason to come to ACES - listen to this episode! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind
In this week’s episode If you want to make your marketing 10x easier, you need to pick a vertical or niche to target. Many MSPs have a vertical that sits alongside their general business. In today’s podcast, Paul tells you the easy way to pick a vertical, and how to dip your toe in to see if it’s the right vertical for you Also on the show this week, when you should and shouldn’t hand over your marketing to an agency Plus – what are your personal goals? How does your business help you get to those goals? How are your goals changing over time? Paul’s special guest this week is an MSP owner talking about stretching yourself to achieve what you really want Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul mentioned a couple of example marketing agencies, including Purechannels and Marketopia Paul mentioned the outsourcing services fiverr.com, Upwork.com, PeoplePerHour.com & copify.com Listen back to episode 24 for more details about how to ‘niche’ your marketing Paul mentioned the book Unstoppable Referrals by Steve Gordon You can join Paul in the MSP Marketing group on Facebook Find out the subject and book your free place on Paul’s next Live MSP Monthly Profit Booster webinar Paul’s special guest was Justin Esgar from Virtua Consulting Group and host of the ACES Conference, talking about how to make a better business John mentioned Bruce Lee’s book Tao of Jeet Kune Do Many thanks to Jason Kemsley from Uptime Solutions for recommending the book Eat Their Lunch by Anthony Iannarino Please recommend a book you think will inspire other MSPs here paulgreensmspmarketing.com/podcastbooks On April 27th Paul will be joined by Luis Giraldo from
In this week’s episode If you want to make your marketing 10x easier, you need to pick a vertical or niche to target. Many MSPs have a vertical that sits alongside their general business. In today’s podcast, Paul tells you the easy way to pick a vertical, and how to dip your toe in to see if it’s the right vertical for you Also on the show this week, when you should and shouldn’t hand over your marketing to an agency Plus – what are your personal goals? How does your business help you get to those goals? How are your goals changing over time? Paul’s special guest this week is an MSP owner talking about stretching yourself to achieve what you really want Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul mentioned a couple of example marketing agencies, including Purechannels and Marketopia Paul mentioned the outsourcing services fiverr.com, Upwork.com, PeoplePerHour.com & copify.com Listen back to episode 24 for more details about how to ‘niche’ your marketing Paul mentioned the book Unstoppable Referrals by Steve Gordon You can join Paul in the MSP Marketing group on Facebook Find out the subject and book your free place on Paul's next Live MSP Monthly Profit Booster webinar Paul’s special guest was Justin Esgar from Virtua Consulting Group and host of the ACES Conference, talking about how to make a better business John mentioned Bruce Lee’s book Tao of Jeet Kune Do Many thanks to Jason Kemsley from Uptime Solutions for recommending the book Eat Their Lunch by Anthony Iannarino Please recommend a book you think will inspire other MSPs here paulgreensmspmarketing.com/podcastbooks On April 27th Paul will be joined by Luis Giraldo from
This week, Justin and Tim discuss what to expect at ACES Conference 2021. Simple just that. Oh and Tim's anniversary. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out. will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind
In this week’s episode Do you create technology roadmaps for your clients? Then you really should create a development roadmap for your own business too. This week Paul details how you can create a clear plan for the next couple of years, to help you focus on the right things Also on this week’s show, did you know bees and your prospects have something in common? In the same way flowers use something called “signals” to attract bees, Paul talks about which signals need to be in your marketing to attract prospects Plus listen out for a brilliant motivational interview with Paul’s special guest. And there’s a great book recommendation for controlling your finances Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul recommended the books Traction by Gino Wickman Paul mentioned the ticketing portal used by one of his clients CloudRadial Paul discussed the work from Rory Sutherland on ‘marketing signals’ (as heard in his audiobook Alchemy) Find out more about Paul Green’s MSP Marketing Edge Paul’s special guest was John Davis, the ‘Corporate Action Hero‘ talking about how to become a better version of yourself in business John mentioned Bruce Lee’s book Tao of Jeet Kune Do Many thanks to former MSP owner Pete Matheson for recommending the book Profit First by Mike Michalowicz Please recommend a book you think will inspire other MSPs here paulgreensmspmarketing.com/podcastbooks On April 20th Paul will be joined by Justin Esgar from Virtua Consulting Group and host of the ACES Conference, talking about how to make a better business Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday for MSPs around the world. This is Paul Green’s MSP Marketing Podcast. Paul Green: Hello. How are you doing today? Here’s what we got coming up in this week’s epi
Today special guest and ACES 2021 speaker, Matt Woestehoff stops by to talk about automation, and give a little insight on what he'll be speaking about at ACES 2021 - Live Virtually In Your Home. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out. will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind Bonus: Want some great home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
In this week's episode Do you create technology roadmaps for your clients? Then you really should create a development roadmap for your own business too. This week Paul details how you can create a clear plan for the next couple of years, to help you focus on the right things Also on this week's show, did you know bees and your prospects have something in common? In the same way flowers use something called "signals" to attract bees, Paul talks about which signals need to be in your marketing to attract prospects Plus listen out for a brilliant motivational interview with Paul's special guest. And there's a great book recommendation for controlling your finances Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul recommended the books Traction by Gino Wickman Paul mentioned the ticketing portal used by one of his clients CloudRadial Paul discussed the work from Rory Sutherland on 'marketing signals' (as heard in his audiobook Alchemy) Find out more about Paul Green's MSP Marketing Edge Paul's special guest was John Davis, the 'Corporate Action Hero' talking about how to become a better version of yourself in business John mentioned Bruce Lee's book Tao of Jeet Kune Do Many thanks to former MSP owner Pete Matheson for recommending the book Profit First by Mike Michalowicz Please recommend a book you think will inspire other MSPs here paulgreensmspmarketing.com/podcastbooks On April 20th Paul will be joined by Justin Esgar from Virtua Consulting Group and host of the ACES Conference, talking about how to make a better business Please send any questions, ideally in audio-form (or any other feedback) to hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday for MSPs around the world. This is Paul Green's MSP Marketing Podcast. Paul Green: Hello. How are you doing today? Here's what we got coming up in this week's episode. John Davis: Hey, this is John Davis, a corporate action hero. I'm a comedy sword-fighting stuntman who takes people to the next level of themselves. Paul Green: We're going to be talking about something called market
Sign up today for ACES Conference 2021! If you are one of the first 100 attendees you will receive our gift box. Within the gift box will be 4 more boxes, with gifts and swag from our amazing sponsors. After talking about that, Tim and Justin talk about how to onboard users at clients. So it's not a total loss. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out. will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
What's up, everyone? Is anyone actually reading this? If so DM @justinesgar and let him know. In other business, S3E3 is all about ACES Conference 2021. It's more of an ad, but we do ask a very important question - do you want Paul Green, host of the Marketing MSP Podcast, to rip apart your website live during the show? Then let us know! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out. will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2021 #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Ok so it's been a while since we recorded this, so I honestly don't know what to write here, but listen to Season 3, Episode 2 to learn more about ACES Conf and to register for ACES Conference 2021 live virtually in your home. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2021: Zoom Out. will be a second-ever virtual conference for ACES attendees and more - covering all things business. Happening every Thursday in May online! Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind
Topics: -This week we welcome back Justin Esgar and Tim Pearson of the ACES conference. -Justin gives a recap of virtual ACES. -He explains how the plans changed for last year’s virtual conference that was originally supposed to be an in-person conference held in Atlanta. -Justin and Tim speak about the struggles of having an online conference for the first time. -This year this ACES conference will be taking over the month of May. Every Thursday (tentatively) from noon to 2:30 EST two speakers and a round table session discussing all the aspects of your business. Throughout the month there will also be a couple of other surprises. Tickets will be on sale in February. First 100 people who sign up get a gift box. -ACES Conference Slack is open for questions http://acesconf.herokuapp.com/ -What will the roundtables look like? -Joe and Tim speak about the benefits of attending a conference like ACES. -Joe tells a story about an experience he had at the 2017 ACES conference that helped him with his business recently. -For the newly initiated, what is ACES? -Justin explains why he started ACES and speaks about how welcoming the ACN community is. -Everyone talks about how interacting with more people helps you improve your business and learn more. -Tim shares a head scratcher with the group that involves remote access. -The group discusses internet providers and cellular service companies. -Justin talks about how they are going to continue the “Women in IT ACES Scholarship”. Three tickets will be given to women in IT who apply here: https://acesconf.com/women-in-it-equality-scholarship/ -Follow Leonard Fienstein on Tik Tok!
Our guest for this episode is Justin Esgar. With a bachelor’s degree in Business Administration from the University of Rhode Island and over 15 years of industry experience under his belt, Justin has combined his eclectic tech interests under the Virtua Consulting Group umbrella. Taking the lead is Virtua Computers, an Apple-certified consultancy he founded in 2008 that has grown into one of the top-ranked Apple consultants in New York City. Virtua specializes in helping small- and medium-sized businesses and non-profit organizations analyze, design, and install technology solutions. The software development group Virtua XYZ brings together Justin’s various programming projects, including the Your Computer Inventory service for IT consultants. Finally, Justin organizes and cheerleads for the business-focused ACES Conference and associated online community.Support the show (https://paypal.me/sidehustlecity)
Justin and Tim call in (get it..it's about voice services!) with Andy Ogg from Phone.com to discuss their new UCaaS services, including video calling, live receptionists and of course their amazing voice services. Take a listen....oh man the puns don't stop! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today Justin and Tim meet with Alison Silberman, the CEO and Linda Curran, Director of Development, of Stupid Cancer. ACES Conference 2020: The Prequel is proud to support Stupid Cancer and we are trying to raise $10000 for them during the show. Stupid Cancer is a great non-profit helping AYA Cancer survivors and caretakers. You know what - stop reading and just start listening... As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today Justin and Tim interview Paul Newton from Extensis who just celebrated his 25th year there! Extensis provides a few amazing tools for creative firms. Between font management software for the single designer up through the enterprise organization, to digital asset management and more - Extensis is THE company for creatives. Meet Paul and learn more about Extensis at the ACES Conference 2020: The Prequel on May 19-20th. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today, the ACES guys talk to Monica and Jens from SignEasy. SignEasy makes it easy to sign documents virtually. As legally binding as signing in person with a pen, SignEasy allows you to send documents to clients, have them signed and return super fast. Now SignEasy is an Apple Mobility Partner making it a great resource for Apple Consultants as well. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
The MacMan himself, Brian Burke joins Tim and Justin today to talk about how Apple consultants can make money selling their clients' old hardware! Did you know a 2013 MacBook Pro is still usable?! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips:x https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Host Karl Palachuk meets up with Justin Esgar to talk about the ACES Conference 2020: The Prequel - a free conference for all small to medium business owners, to help them survive and thrive in a post-Covid world! Justin is the owner of Virtua Consulting Group, a NYC-based company that helps not only clients with IT, but other consultants as well. Virtua Computers helps those companies with Mac-Based inventory, Virtua XYZ provides software to help MSPs succeed, Virtua Consulting offers 1 on 1 consulting with MSP owners to help grow their business, and Virtua Conferences, owners of the popular ACES Conference - a business conference for IT professionals and MSPs. Additional Links: https://virtuaconsultinggroup.com https://acesconf.com
Today the ACES guys talk to DarkWeb superstar Natasha Boyko from ID Agent. For those who don't know - ID Agent is a suite of services - with their main product allowing you to search the Dark Web for your clients' data. As consultants, using tools like ID Agent allow us to protect and ensure our clients are safe! So stop waiting and sign up for ID Agent and talk to Natasha today! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today Tim and Justin speak with their good friend, mastermind attendee, and all-around awesome dude Alec Wills of Bitworx. Talking about pivoting iPad roll-outs for a local school due to the current pandemic. Alec and his team were put into a precarious position when trying to get these iPads done to keep the classes going while the school was closing. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Filmed on April 10, Tim and Justin went on Facebook live to talk shop, the ACES Conference 2020: The Prequel, and how things are in Portland with 2 special guests - Andrew Carson of Addigy and Kevin Ginger kGinger consulting. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Today Tim and Justin have a video call with Dupé Aleru, to discuss content creation - which is now more than ever a huge component in marketing! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/ Transcript of the podcast will be available at acesconf.com/blog
Today, Tim and Justin interview CEO of Halp a tool to help MSPs by blending their ticketing systems with Slack! Listen in and meet Fletcher at ACES 2020 in Atlanta GA this October. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Adam Rice of Ask Adam joins Justin and Tim today to talk about his business and how ACES Conference has helped him move forward. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog #acesconf #aces2020 #ACESthePrequel #business #originstories
We had some fun on Facebook talking with ACES Attendees John Moder of Crisp Solutions and Ryan Grimes of My IT Indy - talking about working from home. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020: The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://www.acesconf.com #acesconf #ACES2020ThePrequel #business #conference #IT #msp #blowyamind Bonus: Want some great at home Wifi tips: https://www.virtuacomputers.com/working-from-home-a-technology-quickguide/
Tim and Justin hit Facebook live today to talk about ACES Conference 2020: The Prequel and we brought on a friend - Richard Wingfield of Envision Design in Houston Texas. Not going to lie - it gets weird! Enjoy this weekend drop! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com
Today the guys talk to ACES Conference sponsor Loop Communication owner, James McKinney. James owned an MSP and now runs Loop Communications, a VoIP provider for MSPs. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog #acesconf #aces2020 #ACESthePrequel #business.
Tim and Justin are a bit crazy today while interviewing ACES Conference Mastermind coach Melanie Curtis. We all discuss skydiving, gratitude, and the meaning of life while having a great time doing it. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at https://acesconf.com Transcript of the podcast will be available at https://acesconf.com/blog #acesconf #aces2020 #ACESthePrequel #business
This week Justin and Tim discuss security and safety, not only with your clients but your business as well. Do you have a will? Do you have a succession of power? Do you have two-factor authentication on your life? You will after this episode! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com
Topics: -Jerry & Sam sit down to talk about how current times are affecting our businesses -Next week we will have Adam Engst from The TidBITS Content Network to talk more about tips for operating our businesses during trying times -Sam describes reaching out to monthly clients to make them aware of remote support for the next couple of weeks -Speaking of TidBITS Content Network, Jerry talks about reaching out to clients with information -Sam is very curious about how our fellow consultants are handling the situation -Due to a Jamf 200 class coming up, Sam has to be in New York City this week and expresses his concern. But it does make him think about how to handle interactions -Misinformation on social media aggravates Sam tremendously -Supply availability is a very real issue in Jerry’s parts -Jerry has small client visits this week that he is keeping on the calendar as of now -Remote access has been a feature that is keeping some of us very busy -Chrome Remote Desktop is a decent alternative for remote access that can be used in smaller environments: https://remotedesktop.google.com -Syncing a local Synology NAS with a cloud service can make access to data simpler -While Sam has not sent out a message to all of his clients but Jerry has taken the step of keeping his clients informed -ACEs Conference has been postponed until October 20-21, 2020. Justin & team are working to hold a virtual conference May 19-20 and Command Control Power will be a part of it! 10% of ticket sales are being donated to No Kid Hungry. Stay tuned for more information. -If you have topics or something you would like to discuss on the show or mail in to the show, let us know!
Today, Tim and Justin lose it while talking to Brett Harryman of Kinetic Technology group in Dallas. Brett tries to teach us about LinkedIn prospecting and making connections. Justin just wants to talk about After M*A*S*H. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference The Prequel will be a first-ever virtual conference for ACES attendees and more - covering all things business. Happening May 19-20 online! ACES Conference 2020 live will be in Atlanta GA, October 20-21. Tickets for everything are on sale now at acesconf.com
This week Tim and Justin speak with new ACN John Le from California. John has an interesting story about how he ended up being an ACN. Tim and Justin plan to check in with him from time to time to see just how he's doing. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Hey Everyone - Just a quick Monday drop for you. Tim and Justin were talking to Melanie Curtis about an episode that will hit the airwaves in about three weeks and afterward started talking about the 21 Day of Abundance Challenge, at which point Tim said "WAIT WE SHOULD RECORD THIS TOO!" So we wanted to share this to get a challenge class started. :) If you are interested in joining the challenge, which we will probably start March 9th - join us in the #21-day-of-abundance slack channel in ACES Slack. If you aren't in the ACES Slack - join today! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
This week Sara Gepp, winner of the inaugural ACES Conference Gender Equality scholarship talking about social media, running a business from a different state and more. Say hi to Sara in the ACES Slack @Sara Gepp As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Today, Tim and Justin bring on 5-time speaker Brian Best, discussing the Chiefs, MacMSP, Gruntworks and more. If you ever wanted to know how Brian ended up in a Tuxedo for ACES Kansas City - this is the episode for you! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
This week Justin and Tim talk about process and how it increases productivity in your business. Using the right tools for the right job allow you to increase productivity, and in turn, increase profitability! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Tim and Justin discuss a very sensitive topic: Mental health when it comes to entrepreneurs. No joke this is a pretty heavy episode. If you are in need of help please feel free to reach out to @justinesgar or @timpearson on ACES Slack. It's ok to ask for help. We've all been there, and if you just need a voice to vent to please do vent. We love you all! -Tim and Justin As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
Today we have a special guest, AJ Potrebka from Campfire Technology Group talking about his business and how he manages his clients and business. We love having guests on, and AJ is one of our favorite people. So please listen to his episode and give him at shout out on acesconf.com/slack. @A.J. As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Hey ACES folks. Today Tim and Justin discuss the following very important topics: The Muppets Sesame Street After M*A*S*H Viral videos ROI YouTube Interested in how that works? Come listen to ACES Conf: The Podcast! As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
We are back with another episode! Tim and Justin discuss giving back to the community. Not only the Apple consultants or MSP community but donations to charity. Virtua Computers is glad to be able to have given $5000 to No Kid Hungry this past year, so we get into how to make that happen using some techniques from a past ACES keynote speaker. If you are doing something super awesome in terms of giving back, hit up Justin (@justinesgar) and Tim (@timpearson) on the ACES Slack at acesconf.com/slack As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
This week Tim and Justin talk expert marketing. Do you share your other projects with your clients to help prove you are an expert? Join the ACES slack and dm @justinesgar and @timpearson to join us and talk about it. acesconf.com/slack As always, ACES Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACES Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com Transcript of the podcast will be available at acesconf.com/blog
Tim and Justin are at it again. This week discussing Justin's master agent - Telarus. Using a master agent, you can get commission money from selling services such as internet lines to your clients. Justin asks if you talk to Telarus, tell them he sent you! Check them out here: https://www.telarus.com Transcript of the podcast will be available at acesconf.com/blog As always, ACEs Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
This week Tim and Justin go head to head with TidBITs owner Adam Engst to discuss the power of the written word vs social media. Tips like how to use syndicated content to your advantage to help your company make more money - and isn't that what this is all about? Making more money! Transcript of the podcast will be available at acesconf.com/blog As always, ACEs Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
It's time for another ACEs Conference: The Podcast! In today's episode, Tim and Justin discuss other sources of making money. For example, Justin talks about Robin Hood to get some free stocks. If you want to use his referral link go for it and get your free stock. There's no reason why anyone can't resell someone else's services and make money on it. Phone.com is a great example. You can get 15% recurring revenue on selling their products. Transcript of the podcast will be available at acesconf.com/blog As always, ACEs Conference:The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
So yeah, John was such a great guest we couldn't get off the zoom with him. So this episode was recorded right after the last one, but we switched up topics. This time we are discussing how John can grow his business. One major issue we all deal with is the conundrum of having too much work for one person, but not enough for a full-time second person. So we delve into that a little - talk about Justin's favorite topic - outsourcing! Transcript of the podcast will be available at acesconf.com/blog As always, ACEs Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
Today Tim and Justin interview ACEs Conference attendee John Moder and we define what ACEs means. Did you know that Tim likes to lounge in a hotel lobby? Transcript of the podcast will be available at acesconf.com/blog As always, ACEs Conference:The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
Jason Dettbarn, CEO of Addigy joins Tim and Justin this week discussing money, process, and how his company Addigy builds a culture. Growing the right kind of culture for your organization is key from the very first employee. Transcript of the podcast will be available at acesconf.com/blogAs always, ACEs Conference: The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money.ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
This week Tim and I sit down and discuss a client that Justin's team lost. The conversation then goes on to concepts such as firing clients, how to deal with being let go from a client and how to "Pumpkin Plan" your business. Transcript of the podcast will be available at acesconf.com/category/blog As always, ACEs Conference:The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
Tim Pearson of Creative Techs joins us for Season 2 of the ACEs Conference podcast and we are super excited to have him In this episode, we introduce Tim and Justin to the audience and tease a little of what's to come this year. As always, ACEs Conference:The Podcast is discussing your Apple Consultancy. Discussing all the things that make your MSP grow and how you can make more money. ACEs Conference 2020 will be in Atlanta GA, May 19-20. Tickets are on sale now at acesconf.com
This week we welcome Justin Esgar of Virtua Consulting Group & Virtua Computers -ACEs Conference just completed its 5th year! -2019 introduced a new format of less speakers and more round table discussions -ACEs 2020 has been announced! May 19-20 in Atlanta, GA -Code CCP at www.acesconf.com will get you 10% off ticket prices -Justin talks about his support team including his wife, employees, and board of directors. -Coopetition, a term that Kim Mannit coined, is a big part of the discussion in how the Apple consultants community operates -Justin recently rebranded his business, Virtua Computers, to Virtua Consulting Group. This change incorporates his different businesses into one umbrella. -A new product from Virtua is Your Computer Inventory, where you can share specific computer inventory information with your clients: www.yourcomputerinventory.com -Justin talks about learning from his app, SignMyPad, where he sold it at a price in the App Store but didn’t have a subscription model that became popular years later.
Topics: -This week we continue our conversation with John Moder, owner of Crisp Solutions, LLC in Des Moines, IA -We kick off the show talking about billing practices, MSP, value based billing -It took John about 7 months of hourly billing when he started 4 years ago before he started being able to sign his first managed care contract -John discusses coming up with his formula and the struggles in doing so. Jerry can relate to those difficulties. -The hosts ask John for his opinion about value based billing on a recent episode with Tim Nyberg. Methods of efficiency and grey areas make it difficult to diagnose. -Jerry has an tough story to tell with macOS Server 10.10 and legacy software that simply went south. -NOC (Not Our Customer) is a concept that a friend introduced John to. If a client doesn’t get the value that we add, perhaps they simply are “Not Our Customer”. -One of John’s customers took on an email migration project on his own, only to raise the white flag requiring emergency assistance over a holiday weekend. -John is curious about Jerry’s one man show and that ultimately leads to business growth and exit strategies -Hiring is not only a question of quality, but how it may directly impact your own income. -No matter who you hire, they will not have the same desire as the owner. This is a challenge many of us know all too well. -John attended the ACEs Conference this year and took a lot out of the experience that he can apply to his business -John is very active on the MacAdmins Slack as @jmoder. You can also find him online at crispsolutions.net
Special Thanks To Our VIP Sponsors! -This week we have a special guest host as Michael Thomsen takes the mic. Michael is the Director and Founder of Origin 84 - https://www.origin84.com https://www.linkedin.com/in/mjthomsen/ -Victor Glemme is a member of the Origin 84 team and he joins Michael in his hosting duties. Victor previously worked at Apple and Jamf and originally hails from Sweden https://www.linkedin.com/in/glemme/ -Will O’Neal receives a call from Michael and talks about his business and the upcoming ACEs Conference. Will owns Mid Atlantic Computer Solutions and is on the board of directors for the ACEs Conference - 4macsolutions.com -ACEs Conference this year will be held in Kansas City, MO June 4-6 http://acesconf.com -This year at ACEs Conference, they will focus on small groups and less speakers. This new collaborative and mentoring format will be a welcome and exciting change to an already impactful conference. -ACEs has its own Slack channel at acesconf.slack.com -A yoga class will once again be at the start of the conference this year -Kansas City has been chosen as a 5G test city. Will and the team will attempt to work with Sprint to provide some demos for participants. -In a bonus, LuisGiraldo also joins the Origin 74 team on the show Luis Giraldo on LinkedIn - https://www.linkedin.com/in/luisgiraldo/ ITGlue - https://www.itglue.com Ook Enterprises - https://ook.co -Luis gives us a quick history of his business life in Ook Enterprises and how he came to be at IT Glue -Luis talks about meeting with his partners and setting goals for his business -Monkey Box was developed to “scratch an itch” and he tells the story of how that brought him into the IT Glue family -What is IT Glue exactly? It provides a structured way to create consistency, efficiency, and scalability by having a centralized IT documentation platform -Luis gives a shout out to some great members of the Mac Admins community: Tom Bridge and Chris Dawe on Wireless - http://macadmins.psu.edu/files/2017/07/psumac2017-154-A-System-Administrators-Fundamentals-of-Wi-Fi-or-Arguing-With-Physics-Section1-RF-Wi-Fi-Jargon-rgldvy.pdf -Rich Trouton - http://derflounder.wordpress.com -Charles Edge - http://krypted.com
We interview ACEs attendee Alec Wills of Bitworkx and discuss how his business works, and what benefits ACEs Conference had for him.
We interview ACEs attendee Alec Wills of Bitworkx and discuss how his business works, and what benefits ACEs Conference had for him. Register for ACEs Conference today at http://acesconf.com
Topics: -It's almost the time of year again for the ACEs Conference. So this week Justin Esgar joins Joe, Jerry, & Sam to talk about ACEs 2019 to be held June 4-6 in Kansas City, MO (NOT to be confused with Kansas City, KS) -Work/life balance was a theme of ACEs 2018 that Joe really loved. Both Joe & Sam attended the morning yoga session on day 1. -Justin's wife as well as his Board of Directors have been key to making ACEs successful: Alan Hancock, Adam Engst, Andy Espo, Will O'Neal -After feedback from previous years, Justin and his team have implemented a new theme where participants will be able to meet in small groups and get feedback and help from their peers. -The Keynote this year is Sgt Major Fenton Reese -Brian Best is back for year 5. Will he be presenting in a tuxedo? -Justin's own company, Virtua Computers, was changed dramatically from the conference and his yearly revenue reflected this. -One piece of advice is to research and go all in on the tools you will need for your clients. Whether it's Addigy for RMM (Remote Monitoring & Management), Zendesk for ticketing, JumpCloud for SSO (Single Sign On) or Apple Business Manager. -Automating and perfecting your processes is not only going to make your clients successful, but it will set your staff up for success as well. -Justin shares some of how he bills his monthly services -Virtua also does Dark Web scanning for his clients. He uses ID Agent for that service -Keeping an ongoing relationship with the client is an important factor that makes those money conversations that much easier -Justin quizzes the group with a typical interview question
We interview ACEs attendee Richard Wingfield of Envision Designs and discuss how his business works, and what benefits ACEs Conference had for him.
We interview ACEs attendee Ryan Grimes of MyITIndy and discuss how his business works, and what benefits ACEs Conference had for him.
We interview ACEs attendee Tim Pearson of CreativeTechs and discuss how his business works, and what benefits ACEs Conference had for him.
Topics: -We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO -Joe has a correction from listener Justen Wattenberger in the way he pronounces and writes Mojave -In Joe’s latest feature request corner, he wants to see shared favorites. Sam would like shared contacts. -Joe quizzes us on the domain 1e100.net (hint: it is owned by Google) -Sam addresses the rumors about how he spends his CCP per diem and where he sleeps at night -Weldon gives us the scoop about his business and how it involves MSP clients as well as an Apple Authorized Training Partner -Weldon begins a conversation about how to onboard new employees and the team shares their thoughts -One of the methods that Sam used was to have the new hire document your steps so he/she learns how to create documentation and you get to critique the way they create notes -Joe has a client that he respects that gave him good unsolicited feedback on his new hire. She became a barometer and may be a future method for vetting potential new employees -Weldon compares that to a situation where he was brought on board to help vet a new educator being brought into his son’s school -Sam has a bone to pick with Joe about a new client referral that he cannot shake -On the topic of referrals, Weldon talks about his good business relationship with Amy McKnight and the team at The Mac Spa -Joe asks Weldon about his decision to go all in on MSP and how difficult it was at times to say no to potential business -After heavy experience with companies like Microsoft and Cisco, Weldon realized he was the only one on his team that could handle certain tasks. So it made him sharpen his focus on things that he and his entire team could be awesome at. -A big congratulations to Weldon for his successful presentation with Randy Saeks at JNUC 2018! -ACEs Conference is back for 2019! It will be held in Kansas City, MO June 4-6. Visit http://acesconf.com/ccp/ for special pricing for CCP listeners.
We interview ACEs attendee Remie Cremers of SuperRemie! and discuss how his business works, and what benefits ACEs Conference had for him.
We interview ACEs attendee Patrick Cranston of CranstonIT and discuss how his business works, and what benefits ACEs Conference had for him.
In this SMB Community Podcast, I am joined by Justin Esgar. He runs an MSP business in New York City called Virtua Computers. They focus primarily on Apple computers. Justin runs a conference called ACES that will be held in Baltimore, MD May 9-10, 2018. More information at http://www.acesconf.com/karl. The ACES conference evolved because Justin realized that the technology conferences he was attending we focused on technology more than business. So he got together a bunch of IT professionals for a conference. And while it started out primarily among Mac consultants, the content is very business focused – so the hardware is really not relevant. Note: Justin is offering a 10% discount on registration. Use the link above and enter the coupon code “karl” at checkout. Early Registration pricing ends March 1st. The coupon code is still good after that, but the base will be higher. Big unexpected advice you need to listen to: When you attend a conference, finish your coffee! Listen to learn why. Link: Web Site: http://www.acesconf.com/karl Check out the interview here: Watch the video podcast: This interview is 30 minutes. Audio Listen to the Podcast
The steps Justin Esgar takes to ensure that guests have a great conference, leave positive reviews and book again next year. Justin Esgar filed his patents at conception, and today he is a serial entrepreneur, Mac guru, app developer, conference owner and speaker who revels in making life better for everyone through technological innovation. SAVE $75! The ACEs Conference is dedicated exclusively to helping you grow your IT business. You already know how to do the work. Learn how to scale and monetize. Use discount code TECHPROS and save $75 on your registration. What You Will Learn From This Episode How to build your businesses like a wheel with spokes where each venture supports the other. Why Justin built the ACEs Conference focusing on the business side of IT. How to avoid losing $20K when hosting your first conference. The 5 things you need to put on a great show. The kinds of sponsors that would be good for your event. The steps Justin takes on launch day to ensure that guests have a great conference, leave positive reviews and book again next year. Resources Mentioned ACEs Conference 2017 — Use code "TECHPROS" and save 20%! The Nerdist Way: How to Reach the Next Level (In Real Life) by Chris Hardwick
Be an expert and find your niche Happy Thursday everyone. Today on the Appitalize On Your Idea podcast I have Jerry Zigmont and Sam Valencia, who are both Apple Consultants and 2 of the three members of the Command Control Power podcast. The CCP team was at ACEs Conference this year to both do a presentation on Managed services and also taped a live episode of their wildly famous podcast. Today we discuss why they started the podcast. In their mind there wasn't a niche filled for Apple consultants. They bring on other experts to not only share their experience but the hosts themselves even learn new things from their customers. Much like how ACEs allows me to bring experts in, the goal of the conference was really to learn how to run my own consulting business. We also discuss monetization. Many people believe that if they start a podcast, like CCP and the Appitalize On Your Idea podcast, that the money starts rolling in. Joe, Sam and Jerry actually figure out who would be a good fit for their show and target those sponsors specifically. They also, as they say in the interview, never allow a sponsor who they haven't used the product from in some way first. The team is supposed to be the expert, and hence they need to provide the most correct and truthful answers to the Apple community. Ok enough reading - start listening to the episode! If you like the content in this episode please do leave a review in iTunes. Links Mentioned During the Show: Command Control Power's home page The Live show - first Tuesday of every month at 8pm CCP on Twitter Mac Geek Gab
Empower your Customers Hey Hey everyone! It's time for another great episode of the Appitalize On Your Idea podcast. Today we have Mac Spa owner Amy McKnight on. Amy was an attendee of the 2015 ACEs Conference who then turned into a speaker for the 2016 conference. Amy has a great angle on empowering customers. Many of us would believe that teaching a customer how to do something would eliminate the need for us, but not with Amy. She believes (and rightfully so) that if you empower your customer the return is 100 fold. Not only will that customer keep coming back, but they will more than likely spread the word about you and bring you new customers. So many of us believe that we need to sell hard to get the sale done. "Get the product into the customers hands", as it were. But honestly that's the wrong philosophy. Listen to Amy discuss passive income for her active job, and also about empowering your customers. If you like the content in this episode please do leave a review in iTunes. Links Mentioned During the Show: Mac Spa's home page Free trial of Mac Spa MD
Season 2! Ok so it's been a year or so since my last episode, but its are back! It could be worse. I could have followed the Sherlock seasons on BBC (for those who don't get it, there are 3 episodes a season and they are like 2 years apart!). So here goes again. Welcome to the Appitalize On Your Idea Podcast. This short re-introduction episode is to just explain what's been happening in the last year. Why I haven't produced the show, and what's been happening to me personally. Now that it's all out on the table I feel like a weight has been lifted off and we can speak more freely. In the last year I was diagnosed with clinically depression. It took a toll on my work, my relationships, and my body. I'm happy to report that I have been receiving treatment, and I'm in a MUCH better place now. I'm sharing this information because I want us to be honest with each other. The only way you can succeed is if you are honest with yourself and everyone around you. I urge you to check in with yourself. Get help if you need it. Don't bottle it up. Believing that if you push those feelings down will not make anyone or anything you work on any good. I also touched on my conference, the ACEs Conference which I just did for the second year. Once I starting having a healthy lifestyle, I was able to clear my mind and put on what I think was the best work I could do for this conference. With great content, over 100 entrepreneurs will now be able to increase their IT businesses. Topics ranged from IT related, to marketing, legal and customer service. I couldn't have asked for a better turnout. Welcome back to the Appitalize On Your Idea podcast and enjoy the ride! Interested in being on the podcast? Contact me!
Be a part of the process and give value up front.Welcome back Appitalizers. Now that the ACEs Conference is over, I'm back to bring you some great content and podcast episodes. We kick off the return with my good friend Tony Ubertaccio.Tony is a business strategist and consultant. He helps businesses by figuring out how to add value to the business. This could be anything from showing them how to capture emails, to social media strategy to brand positioning. Tony's goal is to help you as a business owner and entrepreneur keep your company fun and easy. He specifically targets people who love what they do. If you don't love what you do, you are in the wrong line of business. I like Tony's story because he talks about how he took his skills as a salesperson and was able to convert that into selling his knowledge. Tony read a lot of business books, and finally when the opportunity arose to use that knowledge he inadvertently sold himself on his first client.Tony talks about how companies need to share their story - and I believe this episode is a great way for Tony to share his story. You can see just how Tony add's value to his clients.Listen all the way to end as Tony gives away some goodies to the Appitalize listeners. Tony's GiveawayIf you like the content in this episode please do leave a review in iTunes.Links Mentioned During the Show:Tony's homepageTony's Twitter pageTony's Giveaway
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