The Power of Why

Critical thinking is the disciplined process of actively analyzing, evaluating, and questioning information before making a decision. It goes beyond following procedures or reacting on instinct—it requires deliberate reflection, recognition of biases, and a willingness to challenge assumptions. In the context of human error, critical thinking acts as a safeguard against flawed reasoning, rushed judgments, and blind spots. It's not about knowing the right answer—it's about asking the right questions.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Mix-ups in high-risk industries reveal how small human or system errors can have life-changing consequences. From an embryo transfer mistake in an IVF clinic to pharmaceutical labeling failures, these cases expose critical vulnerabilities even in highly regulated environments. This discussion explores how such errors happen, why safeguards sometimes fail, and what can be done to strengthen human reliability and protect outcomes where precision is non-negotiable.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

This episode explores the human side of data entry errors—why they happen, how our brains process information under pressure, and what organizations can do to reduce mistakes. From omission and duplication to misinterpretation and transposition, we break down real examples and brain-based insights to show how simple changes in design, culture, and pacing can significantly improve reliability. It's not about perfection—it's about respecting human limitations and building smarter systems around them.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

This episode explores the human side of data entry errors—why they happen, how our brains process information under pressure, and what organizations can do to reduce mistakes. From omission and duplication to misinterpretation and transposition, we break down real examples and brain-based insights to show how simple changes in design, culture, and pacing can significantly improve reliability. It's not about perfection—it's about respecting human limitations and building smarter systems around them.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Quality culture is the foundation of an organization's ability to maintain regulatory compliance, ensure product safety, and drive continuous improvement. In highly regulated industries such as pharmaceuticals and medical devices, fostering a strong quality culture is essential for meeting FDA expectations, reducing human errors, and ensuring consistent product quality.Traditionally, FDA inspections have been system-based, evaluating compliance through quality systems such as CAPA, training, and documentation. However, there is a growing emphasis on assessing quality culture as a proactive measure to enhance compliance and reduce human errors. This shift recognizes that technical compliance alone is insufficient—a strong organizational culture that prioritizes quality is key to preventing failures, improving efficiency, and fostering a blame-free environment where employees are encouraged to report and address issues transparently.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Human behavior experiments like the Loftus and Palmer misinformation effect, Stroop effect, and Milgram's obedience study reveal how memory distortions, attention failures, authority bias, social conformity, and cognitive biases influence human error. These psychological mechanisms explain why people misremember events, overlook critical details, follow flawed instructions, or make poor decisions under pressure. By understanding these errors—ranging from inattentional blindness to false memory creation—organizations can design better systems to minimize mistakes, improve decision-making, and enhance safety and productivity.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Cognitive Load Multipliers are quantitative factors used to assess and measure the impact of various stressors on human performance, particularly in high-risk industries such as pharmaceutical manufacturing, healthcare, and aviation. These multipliers help identify conditions that increase cognitive burden, such as task complexity, time pressure, fatigue, interruptions, and environmental distractions, which can significantly raise the likelihood of human error. By applying cognitive load multipliers, organizations can systematically evaluate and mitigate risks, optimize workflows, and enhance overall reliability. Understanding these multipliers allows for the development of targeted strategies, such as improving procedural clarity, minimizing multitasking, and designing error-resistant systems to ensure compliance and operational efficiency.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We will explore the critical role of human factors in pharmaceutical manufacturing—how people, processes, and environments interact to influence safety, quality, and efficiency. We break down why human error remains one of the biggest challenges in highly regulated industries and how understanding cognitive load, attention management, and workplace design can significantly reduce mistakes.We discuss common sources of human error, including fatigue, procedural complexity, and automation bias, and how strategies like task rotation, cognitive-friendly designs, and real-time verification help maintain operator focus. We also examine how culture and leadership impact error reporting and prevention, shifting from a blame mindset to a systems-thinking approach that prioritizes continuous improvement.Whether you're on the production floor, in quality assurance, or managing compliance, this conversation will give you actionable insights into how better human factors integration can enhance reliability and regulatory adherence in pharma manufacturing.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode of The Power of Why, I share an experiment I conducted on myself to build the habit of going to the gym. Using the Range of Outcomes model, I tested how outcomes and consistency could reshape my approach to fitness. Join me as I reveal what worked, what didn't, and the psychological insights I uncovered along the way. This episode is a mix of personal experience and practical strategies to help you create sustainable habits, even when motivation is low. If you're ready to rethink your approach to fitness, this is for you!To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Not all mistakes are bad—some are downright hilarious and even revolutionary. In this episode, we explore some of the most amusing and unexpected errors in history. From NASA's infamous Mars orbiter mishap to the sticky success of Post-it Notes and the accidental discovery of Viagra, we'll share stories that prove mistakes can lead to innovation and unforgettable moments. Join us for a lighthearted journey through the world of errors that will leave you laughing and maybe even inspired!To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, we explore how holidays and major events like Thanksgiving or the Super Bowl can impact human performance and increase the likelihood of errors. From fatigue and disrupted routines to emotional highs and residual effects of alcohol, we discuss the psychological and physical factors that affect concentration and decision-making. We also share practical advice for individuals and organizations to mitigate these risks and maintain high performance during post-holiday transitions.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the fascinating contrasts between artificial intelligence (AI) and natural human intelligence. We examine how AI processes information, learns, and makes decisions compared to the complexity and adaptability of the human mind. Delving into the strengths and limitations of both, we discuss where human intuition, creativity, and emotional understanding still play essential roles. Join us as we uncover what each form of intelligence brings to the table and what the future may hold as they continue to evolve side by side.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's explore how decision-making is affected by high-pressure environments, focusing on the cognitive impact of stress and the role of stress hormones like cortisol. We discuss common mistakes made under pressure, such as slips, omissions, and cognitive biases, and provide strategies for improving decision-making through training, simulations, mindfulness, and effective systems. By understanding how stress influences cognition, we highlight the importance of creating environments that reduce cognitive load to enhance performance and accuracy in critical situations.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, Dr. Ginette Collazo takes a deep dive into a recent incident where she missed a crucial meeting—an error that could have affected a significant contract for her organization. Join us as we walk through the full investigation, exploring the emotional reactions, communication breakdowns, and the series of decisions that led to the mistake. Using real-world human error analysis tools, Dr. Collazo unpacks the root causes, discusses the impact on business operations, and highlights the corrective and preventive actions taken to avoid future issues. Tune in for an honest, insightful look at the complexities of human error and how even the experts aren't immune to mistakes. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, we explore a critical error involving a no-show at a key meeting and examine the background that led to the mistake. As part one of an ongoing investigation, we take a closer look at the factors behind the error, setting the stage for understanding what went wrong and identifying lessons to be learned for the future.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

This discussion focuses on the challenges of knowledge-based decision-making in manufacturing, emphasizing how high cognitive load, unfamiliar situations, and mental strain can lead to human error. By examining real-world examples, we explore how excessive control, unrealistic monitoring, and complex mental tasks can overwhelm workers, reducing efficiency and increasing the likelihood of mistakes. We also discuss strategies to better manage these demands, improving overall performance and safety in the workplace.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, we explore the distinct dynamics of High Reliability Organizations (HROs) and industries regulated by Good Manufacturing Practices (GMP), such as pharmaceuticals and medical devices. We delve into how each sector prioritizes safety and reliability, the differences in regulatory oversight, operational procedures, and cultural approaches towards risk management. By comparing these sectors, we uncover unique strategies and cultural orientations that each adopts to navigate their specific challenges and enhance reliability. Join us as we unpack the crucial elements that define the operational success and safety standards in HROs and GMP-regulated industries.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Explore the individual performance category within manufacturing, focusing on critical aspects of human error. We examine the categories of slips, mistakes, and violations, and their significant implications. Discover effective strategies for mitigating these errors and boosting overall efficiency in the manufacturing sector.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Explore the critical role of human factors in high-stakes industries, focusing on communication, negligence, and violations. We discuss real-world examples, including notable aviation accidents, to highlight the importance of these elements in ensuring safety and reducing errors. Join us for valuable insights into improving practices and protocols in critical environments.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the essential skills needed for the future workforce, focusing on the advancements expected by 2050. From technological proficiency and data analysis to sustainability practices and emotional intelligence, discover how these skills will shape the future of work. Learn about the importance of continuous learning and adapting to new technologies to stay ahead in an ever-evolving world.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Discover the process of diagnostic studies for human error reduction in manufacturing sites. We'll explore prediction methods, assessment techniques, root cause coding, and corrective and preventive actions (CAPA). Learn how to systematically identify and mitigate human errors to enhance productivity and safety in your operations.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's explore the common pitfalls of data entry and discuss effective strategies to reduce human error. Join us as we dive into practical tips, error-proofing techniques, and the importance of thorough reviews to ensure accuracy and efficiency.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Welcome to the Power of Why podcast! Today is a special episode as we introduce our new co-host, Chatty. Joining our host Ginette Collazo, Chatty is an AI designed to provide insights, engage in discussions, and enhance the podcast experience. Together, Ginette and Chatty will explore the 'whys' of human behavior, critical thinking, and human performance, with the goal of educating and inspiring our listeners.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this eye-opening episode, we delve into the critical issue of toxic management and how it can devastate workplace morale, productivity, and overall organizational health. Join us as we explore the telltale signs of toxic managerial behaviors and discuss the traits you absolutely want to avoid as a leader.From micromanagement and favoritism to lack of transparency and emotional manipulation, we uncover the damaging effects these practices can have on employees and the work environment. Our expert guests share real-life stories, psychological insights, and actionable advice on how to recognize and combat toxic management. Whether you're an aspiring leader or a seasoned manager, this episode is packed with valuable lessons to help you foster a positive and productive workplace.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

The power of intuition and how trusting one's gut feelings can lead to improved decision-making, risk management, creativity, relationship-building, and adaptability to change. We explore the ways in which intuition can be a valuable tool for preventing errors, enhancing performance, and driving innovation in various work-related contexts. We illustrate the benefits of integrating intuition into professional settings, ultimately empowering listeners to leverage their innate instincts for greater success and effectiveness in their careers and life. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, we sit down with Robert Bayer, the Architect of Organizational Transformation at Co-hesion, to explore his mastery in harmonizing culture, mission, and vision within organizations. Robert shares his insights on leadership communication and collaborative strategy execution, highlighting the importance of bridging human disconnection in the workplace. At the core of Co-hesion's philosophy is the aim to demystify complexities hindering employees from embodying their company's core purpose, fostering environments that deliver superior outcomes. Through a deep understanding of individual behaviors and nurturing personal significance in work, Robert's initiatives aim for total employee engagement, creating vibrant, purpose-driven organizations poised for unparalleled success.Robert Bayer, the Architect of Organizational Transformation at Co-hesion, is a maestro in harmonizing culture, mission, and vision to elicit peak performance within organizations. With an exceptional knack for leadership communication and collaborative strategy execution, he is devoted to bridging the chasms created by human disconnection in the workplace. At the heart of Co-hesion's philosophy, Robert, and his team endeavor to demystify the complexities that prevent employee populations from embodying the company's core purpose, thereby fostering environments that not only promise but deliver superior outcomes. By delving into the intricacies of individual behaviors and nurturing a sense of personal significance in one's work, he spearheads initiatives aimed at achieving total employee engagement. Robert's approach transcends conventional strategy, creating a vibrant tapestry where each thread is aligned, engaged, and purpose-driven, ensuring that every organizational endeavor is poised for unparalleled success.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this episode, we sit down with Robert Bayer, the Architect of Organizational Transformation at Co-hesion, to explore his mastery in harmonizing culture, mission, and vision within organizations. Robert shares his insights on leadership communication and collaborative strategy execution, highlighting the importance of bridging human disconnection in the workplace. At the core of Co-hesion's philosophy is the aim to demystify complexities hindering employees from embodying their company's core purpose, fostering environments that deliver superior outcomes. Through a deep understanding of individual behaviors and nurturing personal significance in work, Robert's initiatives aim for total employee engagement, creating vibrant, purpose-driven organizations poised for unparalleled success.Robert Bayer, the Architect of Organizational Transformation at Co-hesion, is a maestro in harmonizing culture, mission, and vision to elicit peak performance within organizations. With an exceptional knack for leadership communication and collaborative strategy execution, he is devoted to bridging the chasms created by human disconnection in the workplace. At the heart of Co-hesion's philosophy, Robert, and his team endeavor to demystify the complexities that prevent employee populations from embodying the company's core purpose, thereby fostering environments that not only promise but deliver superior outcomes. By delving into the intricacies of individual behaviors and nurturing a sense of personal significance in one's work, he spearheads initiatives aimed at achieving total employee engagement. Robert's approach transcends conventional strategy, creating a vibrant tapestry where each thread is aligned, engaged, and purpose-driven, ensuring that every organizational endeavor is poised for unparalleled success.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In part 2 we continue to explore the fascinating world of organizational development and its impact on human error. In this episode, we delve into the intricate relationship between organizational structures, processes, and the occurrence of human errors in the workplace. From understanding the root causes of errors to implementing effective strategies for prevention and mitigation, join us as we uncover the insights and best practices that can help organizations cultivate a culture of safety, reliability, and continuous improvement.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the fascinating world of organizational development and its impact on human error. In this episode, we delve into the intricate relationship between organizational structures, processes, and the occurrence of human errors in the workplace. From understanding the root causes of errors to implementing effective strategies for prevention and mitigation, join us as we uncover the insights and best practices that can help organizations cultivate a culture of safety, reliability, and continuous improvement.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's explore the intricate relationship between human factors and visual inspection. We discuss how human factors, perception, and “attention" in mitigating these risks. Join us as we uncover the fascinating intersection of human factors and visual inspection, and how understanding these dynamics can improve inspection outcomes across various industries.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's deep dive into the intricate relationship between situation awareness and human error. We explore how lapses in situation awareness can contribute to various types of human errors across different contexts, from aviation to healthcare. Through insightful discussions and real-life examples, we unravel the underlying factors that influence situational awareness and shed light on the critical role it plays in error prevention. Join us as we navigate the complexities of human cognition, decision-making, and environmental factors that impact situational awareness, offering valuable insights for improving performance, quality and safety in high-stakes environments.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Human error investigation interviews focus on understanding the underlying factors contributing to mistakes or failures made by individuals within various contexts, such as workplaces or critical operations. These interviews aim to uncover not only the immediate actions leading to the error but also the broader systemic issues, including environmental factors, organizational culture, training deficiencies, and psychological aspects, which may have influenced the occurrence. Through open-ended questioning, active listening, and non-judgmental approach, investigators seek to gather comprehensive information to prevent similar errors in the future, enhance safety protocols, improve training programs, and foster a culture of learning from mistakes rather than assigning blame.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

This thought-provoking podcast episode delves into the intriguing world of "Procedures Not Used." Explore with us as we unravel the reasons why people often choose to disregard established procedures and protocols. From workplace guidelines to everyday processes, we dissect the various factors contributing to this phenomenon. We examine the psychology behind human behavior and decision-making. Discover why individuals may shy away from certain procedures, whether due to a lack of awareness, perceived inefficiency, or resistance to change.If you've ever wondered why certain procedures fall by the wayside, this episode offers a captivating exploration into the dynamics at play. Tune in and gain a deeper understanding of the intricate reasons behind the choices we make when it comes to following—or not following—established procedures.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We dissect the intricate interplay of Human Factors and Human Errors within the workplace environment. Join us on a journey through the crucial aspects of ergonomics, user-centered design, and cognitive factors that significantly influence how we function in professional settings. From the subtle nuances of office layouts to the pivotal role of technology in the workplace, we explore how understanding human behavior is central to creating productive and harmonious workspaces. Delve into real-world examples of both successful workplace designs and instances where neglecting human factors led to errors. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Join us in this candid episode of 'The Power of Why' as we delve into the unspoken challenges of corporate life. From the pitfalls of social media hypersensitivity to the pressures of staying late at work, we navigate the thin line between corporate expectations and personal well-being. Discover why some choose to disconnect from the digital world and the unintended consequences of pushing employees beyond their limits. Explore the subtle art of maintaining balance in a demanding workplace culture. It's time to uncover the truths behind the 9 to 5 grind and question the ethical dilemmas it may impose. Tune in and join the conversation.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this riveting episode, we engage in a compelling conversation with Ira Winkler, the author of "You Can Stop Stupid," delving into the realms of cybersecurity, counterterrorism, and the intricate interplay of human error in these critical domains. We navigate the complex landscape of digital security, uncovering the profound impact of human behavior on the effectiveness of counterterrorism measures, safeguarding your systems, and decision-making. The episode offers invaluable insights into practical strategies for mitigating risks, shedding light on how individuals and organizations can proactively address the challenges posed by technological vulnerabilities while emphasizing the pivotal role of human awareness and decision-making in safeguarding against potential threats. The discussion seamlessly weaves real-world anecdotes and expert analysis, making it a must-listen for anyone seeking a deeper understanding of the dynamic intersection between cybersecurity and the all-too-human element of error.Ira Winkler is a renowned cybersecurity expert, author, and speaker, widely recognized for his extensive knowledge and contributions to the field. As the author of the compelling book 'You Can Stop Stupid,' Winkler delves into the intricate world of cybersecurity and counterterrorism, offering a unique perspective on the profound impact of human error in these critical domains. With a wealth of experience and expertise, Winkler navigates the complex landscape of digital security, providing practical strategies for mitigating risks and safeguarding systems.A seasoned professional, Ira Winkler seamlessly weaves real-world anecdotes and expert analysis in his work, offering invaluable insights into the dynamic intersection between cybersecurity and the all-too-human element of error. His book serves as a guide for individuals and organizations seeking to proactively address the challenges posed by technological vulnerabilities, highlighting the pivotal role of human awareness and decision-making in safeguarding against potential threats.To learn more about Ira, visit:Websites:https://irawinkler.com/ (Personal)https://www.isag.com/ (Company)https://xcompanionguide.blogspot.com/ (Company)Social Media:https://www.linkedin.com/in/irawinkler/ (Linkedin)https://twitter.com/irawinkler (Twitter)Email:ira@isag.comTo learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

In this riveting episode, we engage in a compelling conversation with Ira Winkler, the author of "You Can Stop Stupid," delving into the realms of cybersecurity, counterterrorism, and the intricate interplay of human error in these critical domains. We navigate the complex landscape of digital security, uncovering the profound impact of human behavior on the effectiveness of counterterrorism measures, safeguarding your systems, and decision-making. The episode offers invaluable insights into practical strategies for mitigating risks, shedding light on how individuals and organizations can proactively address the challenges posed by technological vulnerabilities while emphasizing the pivotal role of human awareness and decision-making in safeguarding against potential threats. The discussion seamlessly weaves real-world anecdotes and expert analysis, making it a must-listen for anyone seeking a deeper understanding of the dynamic intersection between cybersecurity and the all-too-human element of error.Ira Winkler is a renowned cybersecurity expert, author, and speaker, widely recognized for his extensive knowledge and contributions to the field. As the author of the compelling book 'You Can Stop Stupid,' Winkler delves into the intricate world of cybersecurity and counterterrorism, offering a unique perspective on the profound impact of human error in these critical domains. With a wealth of experience and expertise, Winkler navigates the complex landscape of digital security, providing practical strategies for mitigating risks and safeguarding systems.A seasoned professional, Ira Winkler seamlessly weaves real-world anecdotes and expert analysis in his work, offering invaluable insights into the dynamic intersection between cybersecurity and the all-too-human element of error. His book serves as a guide for individuals and organizations seeking to proactively address the challenges posed by technological vulnerabilities, highlighting the pivotal role of human awareness and decision-making in safeguarding against potential threats.To learn more about Ira, visit:Websites:https://irawinkler.com/ (Personal)https://www.isag.com/ (Company)https://xcompanionguide.blogspot.com/ (Company)Social Media:https://www.linkedin.com/in/irawinkler/ (Linkedin)https://twitter.com/irawinkler (Twitter)Email:ira@isag.comTo learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

What is it that the news tells us when there are incidents of human errors? We take a look at some information presented and analyze the causes. Is it really human error? To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Join us as we dive into the realm of trivia treasures and pointless pursuits. Delve into a captivating collection of knowledge that serves no real purpose, but is bound to make you the life of the party. From bizarre historical facts to strange animal behaviors, we explore the depths of useless but fascinating information.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's dive into the intriguing world of consumer psychology and discover the hidden secrets of consumer psychology. Explore how specific stimuli strategically activate thoughts, feelings, and associations that shape our decision-making processes. From the subtle techniques employed by businesses to influence consumer behavior to practical insights on how individuals can become more aware of these influences, this episode provides a deep understanding of the power of priming in shaping our choices in today's marketplace. Whether you're a marketer or an intrigued consumer, this episode will leave you with a fresh perspective on the unseen forces that drive our purchasing decisions. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the world of effective regulation training on regulatory compliance. Discover the importance of regulatory training in promoting compliance and safety across industries. Learn how to design comprehensive training programs that address specific regulatory requirements and engage learners effectively. Gain insights into common compliance challenges and explore practical solutions. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Have you ever experienced the peculiar feeling of looking at something without actually seeing it? This phenomenon, known as inattentional blindness or perceptual blindness, has captivated researchers and intrigued psychologists for years. Inattentional blindness occurs when our attention is so narrowly focused on a particular aspect of our visual field that we fail to notice other stimuli or details that are right in front of us. We will discuss the intriguing reasons behind why we sometimes look but don't see. It delves into concepts such as selective attention, cognitive load, expectations and mindsets, visual noise and distractions, and the fascinating concept of inattentional blindness itself.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Have you ever experienced the peculiar feeling of looking at something without actually seeing it? This phenomenon, known as inattentional blindness or perceptual blindness, has captivated researchers and intrigued psychologists for years. Inattentional blindness occurs when our attention is so narrowly focused on a particular aspect of our visual field that we fail to notice other stimuli or details that are right in front of us. We will discuss the intriguing reasons behind why we sometimes look but don't see. It delves into concepts such as selective attention, cognitive load, expectations and mindsets, visual noise and distractions, and the fascinating concept of inattentional blindness itself. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We're diving into the crucial topic of Workplace Bullying. Join us as we uncover the often-hidden dynamics of this issue, ranging from subtle microaggressions to overt harassment. Our discussion will spotlight the emotional and professional toll on victims, explore strategies for coping and healing, and emphasize the role of organizations in fostering respectful work cultures. By sharing stories of resilience and advocating for open conversations, we aim to empower individuals and businesses to address and prevent workplace bullying, contributing to healthier and more inclusive workplaces for all. Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, a consulting firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners' clients range from Fortune 500's to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She's an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine's award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” To learn more about Catherine, visit:•Email: info@civilitypartners.com•Website: https://civilitypartners.com/ •Facebook: https://www.facebook.com/CivilityPartners/•Twitter: https://twitter.com/CivilityCP•LinkedIn: https://www.linkedin.com/in/catherinemattice/•Instagram: https://www.instagram.com/civilitypartners/•TikTok: https://www.tiktok.com/@civilitypartners?lang=enTo learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Drawing upon the principles of attribution theory, cognitive biases, and observational bias, we delve into the psychological mechanisms that drive belief in superstitions. The episode explores the role of cognitive shortcuts in reinforcing superstitions and examines how people tend to selectively remember instances that support their beliefs while discounting contradictory evidence.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Let's explore into the world of micromanagement. We will explore the challenges and implications of being micromanaged in the workplace, as well as discuss strategies to overcome this stifling behavior. Micromanagement can be detrimental to employees' motivation, autonomy, and overall job satisfaction. So, whether you have experienced micromanagement firsthand or are a manager seeking to create a more empowering work environment, this episode will provide valuable insights and practical tips for navigating the complexities of micromanagement. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We delve into the enigmatic realm of human error in the workplace. We will unravel the underlying causes, consequences, and solutions to this pervasive phenomenon and we explore the impact of human fallibility and shed light on effective strategies for prevention and recovery. Furthermore, we answer your burning questions and get ready for an enlightening conversation that will empower you to navigate the complexities of human error and foster a culture of continuous improvement in your workplace.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

Stay with me here. We are going to delve into the world of manufacturing. You may be wondering, what in the world does manufacturing have to do with designing a fantastic 4th quarter? Well, my guest is all about asking why. And asking why is a powerful skill as you grow up.Curiosity and reflection. These are skills that become increasingly important as we age. Without it, we enter the dark abyss of decline without helpful context.Listen to what Ginette shares and ask yourself, “Am I recovering that curiosity and wonder I once had as a child?”Dr. Ginette Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. Ginette is the author of the book Human Error: Root Cause Determination Model, published in 2008. FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the hidden motivations behind the decisions we make and the actions we take. We take a look into the complex world of dishonesty, examining the many reasons why people lie, and the impact that lying has on individuals and society at large.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

We explore the history and techniques of disrupting organizations. From the CIA Simple Sabotage Manual to real-life examples of corporate sabotage, we dive deep into the world of intentional disruption. Listen in as we learn about how to identify sabotage, prevent it from happening, and discuss the ethical implications of these actions.To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/

With the endless stream of information that is readily available to us, it's becoming more and more challenging to sift through and determine what is true and what is not. In this episode, we will explore how to cultivate human discernment skills to help make informed decisions. As humans, we have the ability to think critically, analyze information, and recognize patterns. We will share techniques on vetting sources, detecting bias, and developing critical thinking abilities. As we delve into the importance of human discernment, we will also acknowledge the limitations of our own judgment. We will discuss why it's essential to stay open-minded while evaluating information and research from different viewpoints, rather than just relying on our personal biases. To learn more, visit:https://humanerrorsolutions.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/ginette-collazo/