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In the latest installment of Coaches Corner, guest coach JL Heather, who holds over two decades of experience as an organizational transformation coach sits down with Danielle for a discussion on the topic of innovation and creativity. Guest's Website: About Centered: Leadership & Transformation Experts Work with Danielle: If you are ready to start working with a life coach or just want to learn more about the impact that coaching can have in your life, visit Danielle's website at www.daniellemccombs.com and schedule a complimentary exploratory session.
Unlock your organization's full potential by discovering who the real drivers of success are. Veteran leadership consultant Dr. Luis Luarca sits down with Jason Rigby on The Self Aware Leader Podcast to reveal a truth many leaders miss: the power lies within your employees. Drawing from 25 years of experience, Dr. Luarca explains how shifting from control to empowerment leads to radical improvements in processes, innovation, and employee engagement. Hear compelling stories and gain practical strategies for leading with self-awareness, avoiding ego traps, and leveraging the invaluable insights of your team. If you want to build a resilient, innovative, and high-performing organization, this conversation on employee empowerment and humble leadership is a must-listen. Subscribe and listen to the full episode today! Resources Mentioned in this Episode: Learn more in Dr. Luis Luarca's book, "Do Employees Really Like Working Here?": https://www.amazon.com/Employees-Really-Like-Working-Here/dp/1678746614/ Visit Dr. Luis Luarca's official website: https://luisluarcaphd.com/ Connect with Dr. Luis Luarca on LinkedIn: https://www.linkedin.com/in/luis-luarca-phd-0133022b/ Keywords: Employee Empowerment, Leadership, Organizational Transformation, Self-Aware Leader, Leadership Psychology, Business Growth, Humble Leadership, Workplace Culture, Leadership Skills, Dr. Luis Luarca, Management Tips.
Simina Fodor: Building Bridges—How Cross-Department Champions Drive Agile Adoption Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Simina shares her experience leading an enterprise Agile transformation from her position in Project Management. Rather than pushing for immediate, wholesale change, she started small - seeking out interested colleagues, sharing case studies from other companies, and gradually building internal support. This patient approach took years before the organization officially embraced Agile and Scrum, but created a strong foundation of champions across departments. When business needs finally demanded faster releases and better responsiveness to change, Simina had already established a community of practice ready to support the transition. She began with a single pilot team implementing just daily standups, which then expanded into a full Agile program that ultimately facilitated her transition from Project Manager to Scrum Master. Self-reflection Question: How might building informal networks and starting with small changes create a more sustainable foundation for organizational transformation than top-down mandates? [Scrum Master Toolbox Podcast Recommends]
In this episode, Steve Fretzin and John Morgan discuss:Business growth and scaling strategiesImportance of partnerships and accountabilityTechnological innovation in professional servicesEntrepreneurial mindset and vision Key Takeaways:Successful businesses balance proactive growth (“catching fish”) with strong operations (“cooking fish”) for sustained efficiency.Clear, data-driven systems with dashboards and accountability can transform culture and boost individual and team performance.AI adoption should be cautious, tested, and iterative, with room for learning from early-stage mistakes.Long-term resilience requires financial reserves, backup strategies, and readiness for unpredictable “Black Swan” events. "What 'Only the Paranoid Survive' means is: be aware. Do [not just walk] down the street with blinders on and not see it coming, because it can come from anywhere. A problem can come from anywhere, and so you just have to be prepared." — John Morgan Unlock the secrets of the industry's top rainmakers with Be That Lawyer: 101 Top Rainmakers' Secrets to Growing a Successful Law Practice. Grab your ultimate guide to building a thriving law firm now on Amazon: https://www.amazon.com/dp/B0F78HXJHT Thank you to our Sponsors!Rankings.io: https://rankings.io/Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ Episode References: The Black Swan by Nassim Nicholas Taleb: https://www.amazon.com/Black-Swan-Improbable-Robustness-Fragility/dp/081297381X About John Morgan: John Morgan moved to Central Florida as a teen and was forever changed when his brother Tim was paralyzed while working at Disney and mistreated by both the company and legal system, inspiring him to fight for the powerless and seek justice against big corporations. He earned his law degree from the University of Florida in 1983 and, with his wife Ultima, founded Morgan & Morgan in 1988; over 34 years, it became the nation's largest injury law firm, recovering over $13 billion for 300,000+ clients. John authored two books — You Can't Teach Hungry and You Can't Teach Vision — reflecting the principles behind his success, and he's also a political advocate and philanthropist supporting marijuana reform, minimum wage increases, and aid for abuse survivors and the hungry. Connect with John Morgan: Website: https://www.forthepeople.com/Email: jmorgan@forthepeople.comLinkedIn: https://www.linkedin.com/in/johnmorganesq/Twitter: https://x.com/johnmorganesqFacebook: https://www.facebook.com/JohnMorganESQ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Send us a textIn this episode, we explore how small, intentional improvements—not sweeping changes—drive real progress in biopharma operations. The discussion highlights a common challenge: the disconnect between strategy and execution, often due to underutilized middle management.You'll learn a simple framework for creating meaningful change: start within your sphere of influence, map key inputs and outputs, and implement solutions that reduce effort while increasing visibility. Small wins in project management can build momentum, leading to better accountability, decision-making, and resource allocation.The conversation also covers the importance of tools and training—many organizations have powerful software but lack the support to maximize its potential. The takeaway? Improve your own workflows first to build credibility before driving broader change.Ready to assess your organization's efficiency? Connect with us at leanbydesign@sigmalabconsulting.com to uncover high-impact improvement opportunities.
Chris Sims: Middle Management, The Forgotten Layer in Agile Transformations Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Chris Sims recounts his experience with a rapidly growing startup that decided to adopt Scrum to address slowing delivery. When a VP championed the initiative, Chris provided training that generated excitement at the team level. However, they overlooked a critical component: the middle management layer. As teams embraced Scrum, they found themselves caught between multiple sources of direction—their direct managers, project managers, and newly established Product Owners with backlogs. This created confusion as middle managers, who weren't included in the transformation discussions, continued operating in their traditional ways. The result was teams appearing busy yet delivering slowly. Chris emphasizes the importance of considering how management roles evolve during agile transformations, deliberately redefining job descriptions, and helping managers find ways to bring value in the new structure rather than undermining it unintentionally. Self-reflection Question: In your organization's agile transformation, how are you addressing the needs and concerns of middle managers whose roles might be significantly impacted? [Scrum Master Toolbox Podcast Recommends]
AI projects aren't just another trend—they're already reshaping workplaces in ways big and small. From HR to finance, employees are integrating AI into daily tasks, often without formal initiatives. Yet many organizations are still struggling to align teams and create a clear strategy for AI adoption. So, how can companies move from scattered, anxiety-driven adoption to a cohesive, strategic approach?In this episode, host Galen Low sits down with Ron Schmelzer, Global Head of AI Partnerships at PMI, to explore how organizations can better support AI-driven projects. They discuss what it takes to get teams on the same page, manage AI's impact on workflows, and create a mindset shift that ensures businesses thrive in this new wave of digital transformation.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Ron on LinkedInCheck out Project Management Institute
BONUS: Maria Chec Explores the Divide Between Agile Leaders and Practitioners In this BONUS episode, we explore Agile leadership with Maria Chec, author and host of Agile State of Mind. Maria shares insights from her analysis of Miro's Agile Survey, revealing a concerning disconnect between how Agile leaders and practitioners experience agile methodologies. We explore the roots of this divide, discuss practical approaches to bridging the gap, and consider the implications of recent industry developments like the PMI-Agile Alliance merger. Maria offers valuable perspectives on creating truly collaborative environments where frameworks serve the teams, not the other way around. The Disconnect Between Leaders and Practitioners "Practitioners feel pressured to comply with agile practices when they don't seem to add value." Maria highlights a stark divide revealed in Miro's survey of 1,200 agile practitioners and leaders. When asked if agile is living up to its original values, leaders and practitioners gave drastically different responses. For example, 69% of practitioners felt processes and tools overshadow individuals in their organizations, while only 43% of leaders shared this view. Similarly, 58% of practitioners believed documentation was prioritized over delivering final products, compared to just 39% of leaders. These disparities point to a fundamental disconnect in how agile is experienced at different organizational levels, with practitioners often feeling frameworks are imposed rather than collaboratively implemented. When Frameworks Become the Problem "The framework is too rigid... The framework is too complex... We have to change too much to use the framework." The issue isn't with agile frameworks themselves but how they're applied, Maria argues. Leaders often implement frameworks like SAFe without sufficient practitioner input or adaptation to organizational context. This creates an anti-pattern of "magical thinking" where companies believe they can install off-the-shelf solutions that worked elsewhere without considering their unique circumstances. The practitioners, who must live with these frameworks daily, experience frustration when rigid implementations fail to address their actual needs. Conway's Law comes into play here – the structure imposed by leadership often doesn't align with how teams naturally need to collaborate based on the systems they're building. The Role of Psychological Safety "Can I really admit that something the leadership made me do is not working for me? Will I be the only one admitting it?" This disconnect reveals deeper issues around psychological safety and trust within organizations. Many practitioners fear speaking up about framework problems, especially when they've just endured yet another organizational transformation. Maria emphasizes that without psychological safety, feedback loops break down, preventing the continuous improvement that's central to agile philosophy. Leaders must create environments where teams feel safe to provide honest feedback about what's working and what isn't, without fear of being singled out or dismissed. Without this safety, frameworks become rigid implementations rather than adaptable approaches that evolve with team needs. Reconnecting Through Gemba Walks "Be there where the value is created and know what's going on." To bridge the gap between leadership vision and practitioner reality, Maria strongly recommends Gemba walks – a concept from Lean and Toyota where leaders go to where value is created. This practice helps leaders understand the actual work being done and build relationships with team members. Maria references Project Aristotle at Google, which found that trust and psychological safety are fundamental to team success. She also notes the importance of leaders articulating a meaningful mission to inspire teams, sharing her experience at a taxi-hailing app where the CEO's vision of reducing urban parking needs made her feel she was "building something for the future." Leaders should regularly spend time where the actual work happens Teams need to understand how their work contributes to a larger purpose Open communication channels must be genuine, not just symbolic In this segment, we refer to Management 3.0 and Managing For Happiness by Jurgen Appelo. The PMI-Agile Alliance Merger and the Future of Agile "Have we really found better ways? Why are Agile Alliance and PMI merging?" The recent merger between the Project Management Institute and Agile Alliance represents a surprising development in the industry. Maria takes an optimistic view, wondering if this indicates PMI recognizing that agile is truly the way forward. She acknowledges the perception that "Agile is dead" discussions highlight a crisis in the movement, but suggests the merger might be an opportunity to influence project management with agile values. She emphasizes how AI is creating massive changes that require experimentation and adaptation – precisely what agile approaches enable. This industry shift offers agile practitioners the chance to shape how traditional and agile methodologies might complement each other in the future. The merger could be seen as closing a circle or as an opportunity for cross-pollination "Agile is dead" discussions reflect growing pains rather than true failure Rapid technological changes with AI require more experimentation, not less Breaking Down Silos with "Glue Roles" "What are the 'glue roles' that you need in your organization?" Maria introduces her concept of "glue roles" – positions that help break down silos and foster collaboration regardless of what they're called. Whether they're RTEs (Release Train Engineers), Agile Coaches, or Technical Project Managers, these roles can transform organizational effectiveness when focused on enabling teams rather than enforcing processes. She observes that nature constantly changes, yet we expect our companies to remain static. This mindset prevents the adaptation necessary for true agility. Instead, organizations need individuals who can facilitate communication, remove barriers, and help teams collaborate effectively across boundaries. Focus on the function of collaboration rather than rigid role definitions Adapt roles to organizational needs rather than forcing organizational change to fit frameworks Use these roles to foster psychological safety and open communication Learning Through Experimentation "We need to experiment." Looking toward the future, Maria emphasizes the importance of experimentation in the face of rapid technological change, particularly with AI. She notes that while tech professionals are often thought to be early adopters, AI tools like ChatGPT are being embraced across all industries. The accelerating pace of change means we can no longer plan years ahead with certainty – what we use today may be obsolete in two years. This reality makes agile approaches even more relevant, as they embrace change rather than fight it. She encourages agile practitioners to openly discuss how they use these new tools, adapting their practices rather than clinging to outdated methods. The accelerating pace of change makes long-term planning increasingly difficult AI is already transforming work across all industries, not just tech Agile principles of adaptation and experimentation are more relevant than ever About Maria Chec Maria Chec is a seasoned Agile leader, ProKanban Trainer, and creator of Agile State of Mind. With over a decade of experience, she specializes in transforming teams through SAFe, OKRs, and process optimization, achieving remarkable productivity gains. Maria's mission is empowering teams to thrive through collaboration and adaptability. You can link with Maria Chec on LinkedIn and subscribe to Maria Chec's Substack.
Josh Howell, LEI president, talks with Dr. Sarah Womack, an eight-year veteran of Toyota and author of Toyota's Improvement Thinking from the Inside. Sarah discusses how her transformation and that of other individuals within Toyota collectively contributed to organizational improvements and high performance. Her Toyota experiences exponentially advanced her learning and today enable her to successfully impart lean values and mindsets to organizations that are very unlike Toyota. Learn more about lean thinking and practice at lean.org
We are embarking on a transformative journey with Michael Hamman on Inner Agility: The Key to Business Agility on Our Agile Tales. Michael believes in the potential of the workplace as a catalyst for personal, professional, and social transformation. His work with many organizations, teams, and leaders has enabled them to embrace a greater holistic team and enterprise-level agility by nurturing their inner capacity for leadership agility in the face of the complexity, volatility, and uncertainty of the 21st-century world.In this episode of Agile Tales, our discussion with Michael delves into the concepts of inner agility and its pivotal role in achieving business agility, highlighting Chris Argyris' theories on espoused theory versus theory in use. Michael provides insights on the challenges of honest communication within organizations and the psychological strategies people employ to avoid discomfort. He emphasizes the importance of self-awareness and the limitations that our inner operating systems impose on our sensemaking and interactions. Michael also touches on the IDG's inner development goals and the need for methods that enhance our capacity for complex sense-making. The episode underlines that true organizational transformation stems from a deeper personal transformation and increased awareness of our underlying beliefs and assumptions.00:00 Introduction to Agile Tales01:13 Espoused Theory vs. Theory in Use05:29 The Cost of Avoiding the Truth06:53 Organizational Transformation and Human Change11:10 Experience Wheel and Inner Agility16:59 Understanding Our Inner Operating System19:30 Developing Inner Capacity for Sustainable Goals24:56 Enhancing Team Collaboration and Sensemaking29:35 ConclusionMichael Hamman is the author of Evolvagility: Growing an Agile Leadership Culture from the Inside Out. The book provides a blueprint for what it means to be an agile leader in today's complex world and offers a practical roadmap for getting there. He is the head of development at Transformation Designs and is a Co-creator at the Centre for Inner Agility.Visit us at https://www.ouragiletales.com/about
Send us a textIn this episode of Definitely Maybe Agile, hosts Peter Maddison and David Sharrock tackle an often overlooked but critical topic: career progression for Scrum Masters and Product Owners. They explore how organizations initiate these crucial Agile roles but frequently fail to consider their long-term evolution within the company structure.The discussion contrasts the divergent career trajectories of these two roles. For Product Owners, a clearer path exists from managing individual products to becoming Chief Product Owners and potentially Line of Business managers, though challenges arise when the role lacks proper autonomy or is treated as a part-time responsibility. Meanwhile, Scrum Masters face a more ambiguous journey, with traditional progression into Agile coaching roles becoming increasingly limited in many organizations despite the valuable skills they develop.Peter and Dave highlight the critical importance of demonstrating value and making contributions visible, particularly for Scrum Masters whose impact often remains behind the scenes. They also discuss how understanding financial aspects of the business becomes increasingly crucial as professionals advance in either career path.Key Takeaways:Product Owners have clearer progression paths toward leadership positions, but organizations must properly position and empower the role from the beginning to enable this growth.Scrum Masters develop highly valuable skills in facilitating delivery and optimizing organizational flow, but need to actively demonstrate their impact to create career advancement opportunities.Both roles require increasingly strategic thinking about business value and financial outcomes to progress into higher leadership positions within organizations.
In this episode, Carlos Gonzalez de Villaumbrosia interviews Vrushali Paunikar, Chief Product Officer at Carta—the company revolutionizing how private companies manage equity and capital. Originally starting as a cap table management solution, Carta now manages over $150 billion in assets and positions itself as the "Network ERP for Private Capital," supporting over 50,000 companies from early-stage startups to pre-IPO giants.As CPO at Carta, Vrushali has been instrumental in driving the company's evolution from a single-product focus to a comprehensive platform serving various stakeholders in the private capital ecosystem. Her unique background, including experience at Rocket Lawyer and an interesting hobby as an amateur florist, brings a fresh perspective to product leadership in fintech.In this episode, we'll explore Carta's transformation from a cap table management tool to a comprehensive platform for private capital, diving into organizational structure changes, international expansion strategies, and innovative approaches to product development.What you'll learn:How Carta expanded from cap table management to fund administration by deeply understanding customer needsStrategies for restructuring product teams from a business unit model to a modular approachInsights into different approaches for international expansion (organic vs. acquisition)The role of micromanagement as a temporary coaching tool in product developmentHow to balance platform ambitions with focused executionContent:(00:00) Introduction and Personal Background(05:00) Carta's Evolution Story(15:00) Organizational Transformation(25:00) International Expansion Strategy(35:00) Leadership Philosophy & Management Style(45:00) Product Strategy & Market PositioningKey Takeaways
ABOUT RUKMINI REDDYRukmini Reddy is the Senior Vice President of Engineering, responsible for managing product and platform delivery, infrastructure, and data science. Reddy joins PagerDuty from Slack where she guided the vision, strategy, and execution of a comprehensive re-architecture, transforming the messaging software into an automation platform that empowered users to streamline their work.Additionally, Rukmini spent over a decade in senior executive roles at various enterprise companies, where she built a strong track record in driving engineering and product strategy during periods of hyper-growth and product transformation across SaaS, B2B, and B2C business models.Rukmini has a master of science degree in computer engineering from the University of Arkansas and earned a bachelor's degree from Osmania University in computer science and engineering.SHOW NOTES:How the role of engineering leadership has evolved from 2021 to 2025 (2:35)The rising importance of financial acumen & enduring importance of resilience in engineering leadership (5:28)Key questions to ground and align your team with mission, vision, customer impact, and position to win the market (7:04)What it means to become the leader your business needs (9:31)“Hugging the elephant” and overcoming fear & uncertainty in 2021 vs. today (12:26)Five questions to help you lead your team through transitions and change (16:03)How to incorporate this framework to drive org change with empathy (18:10)How to address questions about job security and future roles within an organization (20:21)Strategies to guide your team through unspoken fears & unknowns (23:47)Rukmini's advice to create high-trust, high-impact sources of support through fear, uncertainty, and doubt for the first time (25:19)Navigating org change from first principles (27:21)How to move from the “informed pessimism” dip to “curious optimism” as a team & org (30:00)Using evangelism & experimentation to tackle common adoption fears (34:07)Examples of enablement & skill development / delivery (37:32)The role of enforcement in the adoption transformation curve (39:07)Rapid fire questions (42:33)LINKS AND RESOURCESGood Strategy Bad Strategy: The Difference and Why It Matters -Richard P. Rumelt clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Guest: Kelly Meerbott: TEDx Speaker and Author of From Burnout to Bliss Kelly Meerbott is an acclaimed TEDx and keynote speaker, author, podcast host, and award-winning certified leadership expert. With a unique trauma-informed approach and PTSD training, Kelly has transformed the leadership landscape for hundreds of C-suite and senior executives, and more than 400 high-ranking military officers. Her proven strategies help 90% of her clients overcome burnout, become more resilient, and achieve their goals. She holds multiple coaching certifications in Human & Organizational Transformation, Unconscious Bias, Leadership, cognitive therapy, and communications. Kelly's insights on burnout are featured in her bestselling book From Burnout to Bliss and her latest release Meerbott's Fables. In this episode, we will be exploring the importance of employee psychological safety in an organization and its impact on the bottom line – employee attrition is a key area of impact. High attrition levels can be costly for organizations, and psychological safety is pivotal in reducing turnover rates. We will explore why psychological safety is crucial for the success of any organization, how it affects attrition, and how fostering it can lead to tangible, positive business results. Join us as we discuss why psychological safety is crucial for the success of any organization. Host: Andy Goram
Dean Carignan and JoAnn Garbin, authors of The Insider's Guide to Innovation at Microsoft, delve into the strategies and practices that have driven Microsoft's most groundbreaking innovations over the past 50 years. From the Xbox revolution to the rise of Bing in AI, Dean and JoAnn share behind-the-scenes stories and insights into the company's approach to innovation. We discuss the risks of fast-following, how not to “get Googled,” the value of biomimicry and infinite innovation loops, the evolution from know-it-alls to learn-it-alls, how to transform a weaponized org chart to open-sourced, extreme collaborator. We talk about how entrepreneurs and intrapreneurs must be storytellers, boundary crossers (“habitual line-steppers”) and salespeople that always build coalitions. We also talk about creating a culture of trust where you can and must “Say It Ugly” to pretty it up later, together.
Karen Suarez: When a Scrum Master Needs to Hire a Manager, An Organizational Design Story Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karen shares her experience as the first Scrum Master in a company where development, QA, product, and deployment were all separate departments, resulting in a cycle time exceeding six weeks. She strategically approached transformation by first identifying interested individuals in other departments who were already collaborating with the development team. Karen formalized the Product Owner role by cultivating a relationship with someone from the product department who showed interest in working closely with the team. She created regular collaboration routines between QA and development, and gradually involved the deployment team by inviting them to demos and having developers learn deployment skills. When faced with trust issues between deployment and development teams, Karen recognized the need for leadership support and built a case for hiring a manager who could help bridge these departments, acknowledging that some organizational challenges require sponsorship beyond the Scrum Master role. Self-reflection Question: In your organization, what departmental silos might be increasing cycle time, and who could be your allies in breaking down these barriers? About Karen Suarez Karen is a dedicated Scrum Master with a long experience driving agile transformations and fostering high-performing teams. She is passionate about continuous learning, and excels in aligning agile practices with organizational innovation. You can link with Karen Suarez on LinkedIn.
Global Agile Summit Preview: Transforming Conflict into Opportunity, Leadership Lessons for Agile Teams with Eagan Rackley In this BONUS Global Agile Summit preview episode, we sit down with Eagan Rackley, the track host for the developer track at the Global Agile Summit. With over 24 years of experience spanning game development, enterprise architecture, graphics, and highly parallel programming, Eagan shares his journey from viewing leadership as control to seeing leadership as a collaborative space for problem-solving. We explore how to transform conflict into opportunity, align cross-functional teams, and lead effectively both with and without formal authority. The Moment That Changed Everything "The obstacle is the path." When Eagan's small experimentation-focused team merged with marketing, tensions flared and conflict erupted. Both sides believed "they don't get it" and adopted a defensive "protect the castle" mentality. The situation devolved into heated exchanges until an agile coach offered a perspective-shifting insight: they were all on the same team. This moment fundamentally reshaped Eagan's view of leadership. He realized that effective leadership isn't about knowing all the answers or controlling people—it's about creating space for collaboration and helping people solve problems together. The best leaders don't fix everything themselves; they empower their teams to find solutions collectively. Empowering Teams Through Permission and Alignment "It's about getting people to feel that they have permission to do what needs to be done." When teams feel something is happening to them, they often disengage and resist. Eagan explains that people feel powerless primarily when incentives are misaligned. The key to gaining buy-in is shifting the narrative from "this is happening to me" to "we can do this together." Leaders should focus on removing tension and finding ways to incorporate seemingly contradictory goals. By giving people permission to take action and aligning their incentives, leaders can transform resistance into engagement and ownership. Turning Conflict into Alignment "We need to accept that we have different perspectives and different ways to see success." Cross-functional teams naturally experience tension due to differing priorities and success metrics. Eagan shares how his team transformed their marketing conflict by asking questions that made both sides feel heard and understood. They established a shared way of working that respected everyone's needs. He recommends three powerful questions to align teams: "Why do we exist as a team, and why does it matter?" - This helps everyone see the whole picture and builds shared purpose. "What is our desired outcome, and when have we achieved it?" - This focuses on outcomes rather than tasks and encourages thinking from different disciplinary perspectives. By acknowledging different perspectives and naming conflicts openly, teams can move from resentment to motivation and investment in shared goals. Conflict as a Tool for Transformation "Conflict is information. Conflict is data." Eagan's relationship with conflict transformed when he began seeing it as valuable information rather than something to avoid. Conflict provides clarity between people and highlights areas needing attention. He shares how, after years in leadership, he intentionally stepped back into an individual contributor role to learn a new industry. This experience reinforced his belief in the power of approaching conflict with the mindset that "we're on the same team, we can solve this together." This perspective shift embodies what makes Agile so powerful—moving from focusing on products to prioritizing people. In this segment, we refer to the book Shift: From Product to People, by Michael Dougherty, and Pete Oliver-Krueger, who've been guests on the podcast before. And we also refer to the Ratatouille Principle, which reminds us that great ideas can come from anywhere! Leading Without Authority "You lead with trust, not knowledge." When Eagan returned to an engineering role in a new industry, he experienced the challenge of having no built-in credibility or authority. This taught him valuable lessons about bottom-up leadership. He discovered that effective influence comes from building trust first, not from demonstrating knowledge. He recommends validating people's frustrations, listening authentically, and sometimes allowing people to learn through their own experiences. This approach recognizes that leadership isn't confined to formal roles—we're all leaders in different contexts. Resources for Your Leadership Journey Eagan recommends several resources for those wanting to deepen their leadership skills: "Management 3.0" by Jurgen Appelo "Agile Retrospectives" by Esther Derby and Diana Larsen The "Change by Attraction" podcast The Value of the Global Agile Summit The Global Agile Summit offers a unique environment where transformative "aha!" moments happen. It's not just about learning new techniques but about fundamentally changing how we think about work, leadership, and collaboration. Eagan believes these perspective shifts are what make the summit so valuable. About Eagan Rackley Eagan Rackley is the track host for the developer track at the Global Agile Summit and a seasoned software engineer and Agile leader with 24+ years of experience spanning game development, enterprise architecture, graphics, and highly parallel programming. A passionate problem-solver, he excels in building collaborative teams, driving innovation, and turning conflict into opportunity. He thrives on creating software that empowers people and transforms ideas into impact. You can link with Eagan Rackley on LinkedIn.
How to turn latent motivation into fuel for change.If you want to be a changemaker, you'll have to convince others to join your cause. But according to Dan Heath, persuading your audience isn't about creating new motivation — it's about leveraging the motivation that's already there.“The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How to Change What's Not Working. Instead of struggling to persuade people to want what you want, Heath suggests finding where your goals overlap with the things they already desire. "Before you even get to persuasion, if you can just tap and unleash the energy that's already there, you've already catapulted yourself toward success,” he says.In this episode of Think Fast, Talk Smart, Heath and host Matt Abrahams explore how to create more compelling communication using “leverage points,” or as Heath says, “where a little bit of effort yields a disproportionate return.” Whether getting buy-in from one teammate or achieving change across an entire organization, Heath shares practical tips for turning latent motivation into an engine for change.Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast.Episode Reference Links:Dan HeathDan's Book: Reset: How to Change What's Not Working Ep.164 Rethinks: Using "Pre-suasion" to Influence OthersEp.49 Make Numbers Count: How to Communicate Data Effectively Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:08) - The Power of Storytelling (05:18) - Leverage Points for Change (08:41) - Wasted Resources & Motivation (11:54) - Latent Desire in Systems (14:02) - Communicating Progress (17:39) - The Final Three Questions (24:22) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium.
Azeem Azhar's mission is to help leaders stay ahead of the curve at a time when technology, especially AI, is evolving at an exponential rate. He founded the Exponential View newsletter, which offers insights and advice to an eager audience of 116,000+ people who want to get ahead in a rapidly changing world. He joined us to discuss the potential for AI to help business leaders navigate uncertainty and describe some of the ways that AI agents and deep research will fundamentally change the way we work. WorkLab Subscribe to the WorkLab newsletter
AI is evolving at a mind-bending pace, reshaping every aspect of business. How can leaders filter out the noise to stay focused on transforming their organizations? How can they leverage the limitless potential of AI, agents, and deep research? How can they harness the latest technology to access untapped value, turbocharge their decision making, and maintain their organization's competitive edge? In the new season of the WorkLab podcast from Microsoft, we'll be exploring all of those questions and more. WorkLab Subscribe to the WorkLab newsletter Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft
In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Mark Atkinson, Founder and CEO of Mursion, exploring how organizations can leverage immersive learning and simulation technologies to drive leadership development and organizational transformation. The discussion examines the evolution of learning approaches, from traditional video-based training to AI-supported simulations, while focusing on cultivating inclusive leadership and driving meaningful behavioral change.
Chrissy Fleming: From Tasks to Outcomes, An Agile Cultural Transformation Story Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Chrissy shares her experience transforming a sales-led organization from task orientation to outcome focus. By partnering with the head of tech and implementing OKRs, they created meaningful conversations about team goals and progress. Through initiatives like Demo Days and the creation of team "houses," they successfully shifted the organizational culture while ensuring teams felt ownership of their future. Self-reflection Question: How can you create meaningful opportunities for your teams to shape their own identity and future? [The Scrum Master Toolbox Podcast Recommends]
Join pharmacy innovator Amina Abubakar as she shares how restructuring her organization led to unprecedented growth and introduces GUIDE - a groundbreaking Medicare initiative transforming community pharmacies into brain health hubs. As the only community pharmacy-focused model among 390 selected sites, GUIDE reimagines how pharmacies support memory care patients and their families. Amine also discusses RohoVoyage, her initiative combining African travel experiences with healthcare education while supporting local communities. This conversation explores the evolution of pharmacy practice, innovative healthcare delivery, and making a meaningful global impact. 0:00 - Introduction & Guest Welcome 3:22 - Team Growth & Organizational Transformation in 2024 10:13 - The GUIDE Program: A New Approach to Memory Care 20:23 - Program Launch Details & Pharmacy Network Partnership 26:16 - Building a Patient Care Navigator System 31:19 - RohoVoyage: African Travel & Healthcare Impact 38:39 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Amina Abubakar | CEO of Avant Pharmacy and Wellness Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In a world of rapid change, how can leaders become effective change agents? Join "Can You Hear Me?" co-hosts Rob Johnson and Eileen Rochford with Tigerhall CEO Nellie Wartoft as they unpack the strategies for embracing and driving organizational transformation.Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!
Send us a textIn this episode of the Org Design Podcast, host Amy Springer engages in a thought-provoking conversation with Pallavi Srivastava, an associate partner at The OrgSmith. They explore the often misunderstood concept of organizational design, emphasizing its importance beyond mere restructuring and cost-cutting measures. Pallavi shares insights on the need for leaders to adopt an agile and entrepreneurial mindset in today's rapidly changing business environment, particularly in light of recent global disruptions like COVID-19.The discussion covers the critical role of leaders in aligning organizational structures with dynamic strategies and the necessity for constant communication about these strategies. Pallavi highlights the significance of fostering a culture of innovation and psychological safety, enabling organizations to adapt quickly to change. She provides real-world examples of companies that successfully pivoted during the pandemic, demonstrating the qualities that empower resilient and agile organizations.Listeners will gain valuable perspectives on the evolving landscape of job design in the context of AI and digital transformation, and the essential leadership skills required to navigate these changes. Pallavi underscores the need for empathy in leadership while also advocating for the courage to make tough decisions as organizations adapt to new challenges.Join us for this enlightening episode as we uncover the complexities of organizational design and the pivotal role of leadership in fostering a responsive and resilient business environment.Support the show
Antti Horelli: Balancing Delivery Pressure with Agile Transformation Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Antti shares his experience leading an agile transformation across three siloed organizations: development, QA/testing, and support. The transformation involved establishing cross-functional teams and implementing visual management through a comprehensive planning wall. Despite initial progress with joint planning days and rolling wave planning, the pressure to deliver led to reverting to traditional project management approaches. This story highlights the challenge of maintaining agile principles while under delivery pressure and the importance of focusing on reliable delivery rather than agile for agile's sake. Self-reflection Question: How do you balance the need for immediate results with long-term agile transformation goals? [The Scrum Master Toolbox Podcast Recommends]
An honor to co-host this episode of the Industrial Real Estate Podcast alongside Matt Carroll and the iconic supply chain thought leader, Dr. Jim Tompkins. This episode dives into key issues shaping global supply chains and industrial real estate, offering insights you won't want to miss: • Election Impact: How the current political landscape—and a potential new Trump era—could reshape global supply chains. • The Power of Optionality: Strategies for navigating uncertainty and staying agile in a fast-changing world. • Industrial Real Estate Trends: How shifts in trade, manufacturing, and policy are influencing warehouse locations. • 3PLs in the Spotlight: Why third-party logistics providers are uniquely positioned to thrive amid these changes. • Macroeconomic Implications: Broader trends affecting manufacturing, logistics, and industrial sectors. This was an insightful and dynamic conversation packed with valuable takeaways. Whether you're in supply chain, industrial real estate, or just trying to stay ahead of the curve, this episode will have something for you! Connect with Matt: https://www.linkedin.com/in/matthewcarroll1/ Connect with Jim: https://www.linkedin.com/in/jimtompkins1/ About Jim: Dr. James A. Tompkins is an international authority on designing and implementing end-to-end supply chains. Jim is an entrepreneur who has started 15 businesses that have done over $2 billion in revenue, worldwide, during his 50-year career. Jim is known for his ability to make the complex, simple and turning chaos into order. His passion is to help people and help organizations achieve their goals. In April 2020, he founded Tompkins Ventures, a global hands-on solutions network that helps executive teams turn Entrepreneurship, Facilities, Leadership, Logistics, and Technology problems and opportunities into competitive advantage. He founded Tompkins Leadership in 2022, focusing on Leadership Development, Organizational Transformation, Strategy & Innovation. He previously built Tompkins International from a backyard startup into an international consulting and implementation firm. Jim also recently became Chairman of Task4Pros, a digital platform that connects warehouse service jobs with a base of registered professionals. About Matt: Driven leader with fifteen years of international business experience in Logistics and Supply Chain. I am multilingual, speak fluently in Spanish and German, while having an in-depth understanding of the complex dynamics of supply chain management, contract negotiations and thought leadership after spending more than a decade managing operations in China, Europe, Australia, Canada, and the USA. My understanding of global business environments, monetary impacts, and rules of engagement for real estate integration for successful business results, benefit the clients I work with. --
In this episode, we go back to the future with the groundbreaking book by Dr. W. Edwards Deming - "The New Economics." Join us as we explore this goldmine of wisdom on leading organizations that are built to last. This podcast is a no-holds-barred breakdown of Deming's System of Profound Knowledge and its four key elements:Appreciation for a system Knowledge about variationTheory of knowledgePsychologyWatch or listen to learn why pursuing short-term wins often leads to long-term ruin, and how to cultivate an organization-wide focus on quality as a strategic priority. With insights on leadership, teamwork, continuous improvement and more, this episode is a must-listen for managers, executives and anyone passionate about building great organizations!!!= = = = = = = = = = = =Watch on YouTube= = = = = = = = = = = =Subscribe on YouTubeApplehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazonhttps://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Send us a MessageIn this third installment of our quarterly series, I catch up with Ben Davis, President and CEO of Glencoe Regional Health, to check in on The Experience Initiative—a transformative effort aimed at improving patient access and elevating experiences for patients, residents, and employees.Ben shares how employee-driven teams are driving engagement, the challenges of managing change, and the essential role structured communication plays in keeping teams aligned. We also discuss the importance of committing to a vision and staying the course, even when progress takes time.If you're leading your own transformation efforts, you won't want to miss Ben's insights on navigating the complexities of change while fostering a stronger, more engaged workforce.Key Takeaways:Employee-driven teams fuel better engagement and outcomes.Change takes time—commitment and persistence are critical.Clear, structured communication improves team effectiveness.Understanding change at both the individual and group levels enhances success.Continuous improvement is a journey, not a one-time fix.Missed earlier episodes in this series?
In this episode, our host, TC Gill, sits down with Conlath Alcock, Client CTO at T-Systems, to explore how understanding an organization's current state and learning from the past can set the stage for a strong foundation and successful transformation.
In this weeks' Scale Your Sales Podcast episode, my guest is Charlene Li. Charlene Li is an expert on disruptive transformation strategy and leader and the NYTimes bestselling author of six books. She is working on her 7th book “Winning with Generative AI”. Charlene is graduate of Harvard College and Harvard Business School and was named one of the most creative people in business by Fast Company. In today's episode of Scale Your Sales podcast, Charlene explores the evolving intersection of technology and leadership, emphasizing the centrality of people and relationships over tools. She shares insights on leveraging AI in sales to balance automation with humanity, build trust through deeper customer understanding, and empower sales teams by eliminating routine tasks. The discussion includes overcoming AI-related fears, implementing responsible governance, and maximizing the potential of both people and technology. Welcome to Scale Your Sales Podcast, Charlene Li. Timestamps: 00:00 AI, sales challenges, leadership. 03:42 Building trust in AI requires transparency and respect. 08:11 Balancing FOMO and caution requires structured governance. 12:32 Scaffolding in sales: support, efficiency, human oversight. 13:48 Use AI to analyse organizational feedback efficiently. 17:47 Can AI enhance existing strategies effectively? 20:01 AI streamlines content creation for sales presentation. 25:53 Maximizing potential despite limitations, empowering individuals. 26:54 Shares wisdom on maximizing potential. https://linkedin.com/in/charleneli https://instagram.com/charleneli https://twitter.com/charleneli Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.
Welcome to the Legacy Leaders Show, where Izabela Lundberg dives into today's hottest topics in leadership and organizational success. In this episode, we explore AI-Driven Inclusive Leadership, Organizational Transformation, and actionable strategies to thrive in the era of artificial intelligence. Discover how to create a culture of inclusion, embrace cutting-edge innovations, and transform challenges into opportunities. Perfect for leaders, executives, and change-makers looking to future-proof their organizations and leave a lasting legacy. Tune in for real-world insights, expert advice, and tools you can apply today!
In this episode of Transform Talks featuring Tom Krause, author of the book "If Your Culture Could Talk" we discuss the importance of culture in organizational transformation, particularly within the supply chain domain. Key Points: Culture is the Hidden Impediment: Many supply chain transformation efforts fail due to cultural issues. A nebulous definition of culture makes it difficult to address. Culture as Infrastructure: Tom suggests viewing culture as infrastructure, like information flow and decision-making processes. This allows for measurement and improvement. Quantifying Culture: While traditional surveys are often ineffective, there are ways to measure cultural variables through subgroups and regular feedback mechanisms. Decision-Making and Cognitive Biases: Analysing decision-making processes helps identify cognitive biases leading to catastrophes. Collective Intelligence and Leadership: Collaborative decision-making that fosters open communication and utilizes a diverse range of perspectives leads to better outcomes. Guest Information: Tom Krause, Author of "If Your Culture Could Talk" - Purchase here ↓ FOLLOW US ON LINKEDIN ↓ Maria Villablanca (Host) https://www.linkedin.com/in/mariavillablanca/ Transform Talks https://www.linkedin.com/showcase/transform-talks/ ↓ FIND US ONLINE ↓ https://futureinsights.org/ https://futureinsights.org/transform-talks/ Get more on-demand supply chain content https://sctvplus.com/pages/sctv-individual
In this episode of the Scrum.org Community Podcast, Mik Kersten, CTO at Planview, returns to chat with Dave about the movement from project-centric to product-driven models, reflecting on the recent Project to Product event where they both spoke. Together, they explore how pragmatic organizations are embracing product operating models, underscoring the need for executive sponsorship, business alignment, and visibility into flow metrics. Kersten shares valuable lessons from Vanguard's success, the challenges of technical debt, and the importance of infrastructure for sustained transformation. Tune in to learn why Mik and Dave are optimistic about the future of product-based models, especially with agile and DevOps practices setting the foundation for success.
Send us a textIn a world where the only constant is change, navigating personal and organizational transformation is a skill that requires resilience and adaptability. This theme resonated throughout an insightful conversation between Dr. Heather Walker and Malti Bhojwani on the "Lead with Levity" podcast. Their dialogue highlighted the challenges and triumphs of embracing change, and how personal growth and organizational success are intricately linked.The Power of Personal TransformationOne of the key takeaways from this conversation is the profound impact personal transformation can have on our lives and those around us. Malti Bhojwani, a senior advisor for McKinsey's Abercan Change Leadership Partners and an accomplished author, shared her journey of self-discovery that began 20 years ago. Her early life was characterized by linear expectations—education, marriage, and a family—until life threw unexpected challenges her way. Malti had a pivotal "moment of truth" at age 26 when she found herself divorced, penniless, and overwhelmed by life's uncertainties. It was then that she realized the importance of taking responsibility for her life and choices, leading her to a transformative acceptance that she could indeed create a different future.Organizations Transform Because People DoMalti emphasized that organizations do not transform on their own—it is the people within them who drive change. This philosophy underscores the importance of leadership involvement in ensuring a successful transformation journey. The conversation shed light on a common pitfall in organizations: a lack of persistent leadership engagement throughout change initiatives. Leaders are encouraged to tell compelling stories that resonate with their teams' values, ensuring that every member understands their role in the larger narrative.Communication: The Heart of ChangeA crucial element in facilitating change is effective communication. Malti highlighted the need for leaders to remain actively involved, share a compelling narrative, and consistently communicate their vision in varied formats. It's about creating an environment where everyone feels connected to the organizational story, much like the inspiring story of a NASA janitor who saw his work as integral to sending people to the moon.Finding Joy in Everyday LifeMalti also shared personal stories, including dealing with the passing of her father and the challenges of midlife, which inspired her book "Mastering Your Life." This book celebrates the realization that life is meant to be enjoyed, not just endured. She encouraged embracing joy, music, scents, food, and the people around us. Her message was clear: life is about the journey and the joy found in everyday moments.ConclusionThe insightful conversation between Dr. Heather Walker and Malti Bhojwani served as a powerful reminder of our capacity for personal and organizational transformation. By embracing change, communicating effectively, and finding joy in the journey, we can navigate life's challenges and create meaningful change for ourselves and the organizations we lead.For those seeking to delve deeper into Malti's teachings, her book "Mastering Your Life" is available on Audible and Amazon, offering further guidance on embracing joy and mastering one's path. This conversation encourages us all to find our own positive potatoes and rocks—symbols and reminders of the joy and levity that can guide us through life's inevitable changes.Support the showDid you have any lightbulb moments while listening? Share it with us on Instagram @leadwithlevity or visit our website leadwithlevity.com so we can talk about it!
Are you a founder stuck working IN your business instead of ON it? In this eye-opening episode, organizational change expert Jurriaan Kamer reveals how to unblock your company's growth potential and scale faster through better leadership. Learn the six critical elements blocking most organizations and discover the "safe to try" framework that can revolutionize your decision-making process. Whether you're leading a startup or managing teams in a larger organization, you'll discover: • How to transition from founder-centric to team-enabled decision making • Why most organizational transformations fail (and how to succeed) • The secret to creating autonomous teams that think like CEOs • A practical approach to accelerating organizational change Jurriaan shares insights from his new book "Unblock" and provides actionable strategies to help you clear the path for better results and develop a thriving organization. Stop letting organizational roadblocks hold you back - learn how to play big faster with systems that scale.
In this episode of the Org Design Podcast, Brandon Curry shares insights on organizational design and leadership. Key points include:The importance of understanding roles and their interrelations in an organizationRecognizing resistance as a sign of engagement and progress in organizational changeThe value of specific questions and conversations in gauging organizational healthAnalogies between organizational dynamics and music or sports teamsRecommendations for resources on organizational design, including works by Kates Kesler and the Center for Effective OrganizationsThe significance of participative design and including more of the organization in the processThe application of continuous improvement methodologies like Lean and Kaizen in organizational designBrandon emphasizes the importance of clear communication, understanding current states, and involving team members in the design process. He also highlights the value of specific tools and methodologies in approaching organizational challenges.Support the show
In this episode, Mischa interviews Glenn Akramoff, founder and CEO of Akramoff LLC, a leader in transforming workplace culture with over three decades of experience. Glenn discusses how building purpose-driven, human-centered teams can lead to both personal fulfillment and increased workplace productivity. He opens up about his personal struggles, including hitting rock bottom in his late twenties, and how a chance encounter with a Tony Robbins infomercial ignited his journey of self-improvement. Glenn's story is a testament to the power of finding your purpose and serving others, which has been central to his leadership philosophy in local government and organizational development. Key takeaways include:The importance of aligning personal and organizational purposeHow fulfillment in the workplace leads to better productivityGlenn's journey from a water meter reader to city managerHow leaders can help their teams find purpose and fulfillmentDon't miss this deep dive into leadership, purpose, and creating meaningful change in your career and life.Where to find Glenn Akramoff:Website: Akramoff LLC Contact Glenn Akramoff via his website for help transforming toxic workplaces or local governments.Read Glenn's book "The Human Centered Team" for the framework to apply his approach.Reach out to Glenn Akramoff if interested in joining his company to help transform workplaces. Mischa's Stuff!Join my Podcast guest speaking Masterclass: Register NowThis Masterclass will teach you:How to speak with confidence and authenticity.How to find podcasts that attract your ideal audience.How to get booked without the hassle.Ideal for coaches, course creators, and heart-centered entrepreneurs who want to generate leads, customers, and sales in a genuine way.Join us and start your journey to becoming a podcast guest-speaking pro!Register Now______________________For social Media: LinkedIn - https://www.linkedin.com/in/mischaz/Subscribe and share with your business associates who could use a listen!
Chain of Learning: Empowering Continuous Improvement Change Leaders
Do you ever feel stuck as a leader? It may seem like no matter how many problems you solve or tools you implement, you're still not seeing progress toward a sustainable organizational culture of continuous improvement and operational excellence.Maybe you have been leading change the wrong way.In this episode, Cindy Hinds shares what she's learned from 25 years of experience about how to lead organizational change the right way. She highlights what she has learned from her journey from being a technical expert to becoming a transformational change leader within a global organization who is equipping leaders at all levels to solve problems and innovating to drive business performance.Transformational leadership isn't about knowing all the answers. Connect with your purpose, step away from being the "doer," and empower others so that you – and they – can see better results.YOU'LL LEARN:How to implement transformational leadership practices that create lasting organizational change, not just short-term resultsThe importance of using simple terms instead of technical jargon to help get buy-in and help others understand the problems they need to solveStrategies to manage burnout by surrounding yourself with a supportive community and focusing on what truly mattersHow to bring your whole self to the workplace to fulfill your complete purpose and build trust within the organizationThe benefits of the maturity model to help leaders close the gap between their current condition and the results they want to achieveABOUT MY GUEST:Cindy Hinds is the Global Director of Enterprise Excellence at A.O. Smith, manufacturing company with sites based across North America, Asia and Europe, where she is responsible for architecting A.O. Smith's journey to create a culture of highly engaged people who are aligned in solving problems and innovating to continuously improve.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/28Connect with Cindy Hinds: www.linkedin.com/in/cindyhindsMy website: KBJAnderson.com/Download the Change KATALYST™ Self–Assessment to discover the 8 competencies you must master to become a transformational change leader: KBJAnderson.com/KATALYSTFollow me on LinkedIn: linkedin.com/in/kbjandersonTIMESTAMPS FOR THIS EPISODE: [5:13] Leading the right way and asking questions for a continuous improvement culture[8:12] Finding gaps through Gemba to transform your approach as a leader[11:18] Franklin Covey's Speed of Trust Curriculum to connect behaviors to business outcomes[15:06] Using “Nemawashi” to prepare for future actions or business decisions[18:30] Focusing on a people-centric culture to avoid conflicting values[21:16] Real-life examples of implementing sustainable practices for continuous improvement[24:31] The maturity model to understand your current condition and ideal state
Tammy Watchorn - The Change Ninja Handbook Join us in this episode as we welcome Dr. Tammy Watchorn, the author of 'The Change Ninja Handbook.' Dive into an interactive exploration of change-making, based on real-life case studies. Discover the most common challenges faced by change leaders, the importance of understanding organizational dynamics, and the human element in leading change. Learn about the critical tools and techniques to transform your approach and make a meaningful impact in your organization. This episode is a must-listen for anyone navigating the complexities of organizational change. 00:00 Introduction to the Change Ninja Handbook 00:15 Welcoming the Author: Tammy Watchorn 01:03 Challenges in Public Sector Change Leadership 02:13 Understanding People in Change Management 03:16 Navigating Organizational Systems and Processes 06:08 The Importance of Individual Stakeholders 08:02 Interactive Game and Recognizable Characters 12:25 The Reality of Driving Change 15:49 Personal Experiences and Lessons Learned 30:15 Creating Innovative Spaces 36:24 Navigating Workplace Challenges 37:29 The Importance of Stealth in Change Management 38:22 Building Resilience and Thick Skin 38:54 The Power of a Support Network 39:46 Defining Innovation and Change 40:20 Introducing Eddie Obeng and Qube 41:22 Innovating the Health Service 42:30 Scaling Innovation from the Ground Up 43:37 Handling Unexpected Projects 44:52 Earning and Using Brownie Points 46:23 Understanding Types of Change 47:09 The Four Types of Change 49:05 The Fog of Transformation 52:43 Aligning Teams with the Five P's 01:00:45 Celebrating Small Wins 01:03:52 Final Thoughts and Future Plans Link to Aidan McCullen for Keynotes, workshops and event MC. The Reinvention Summit Find us on Substack for Shownotes and competitions: Find Tammy Watchorn: Innovation Leadership, Change Management, Organizational Transformation, Adaptive Mindset, Cultural Change, Ninja Thinking, People-Centric Innovation, Stakeholder Engagement, Workplace Collaboration, Systemic Challenges, Creative Problem Solving, Psychological Safety, Human-Centered Design, Incremental vs. Radical Change, Resilience in Innovation
My guest for Episode #516 of the Lean Blog Interviews Podcast is Jenn Christison, founder and principal consultant at Seven Ways Consulting. Episode page with video, transcript, and more Jenn has spent more than 15 years leading continuous improvement efforts across a variety of industries, including aerospace manufacturing, healthcare, non-profit, pharma, and tech. Guided by the principles of Respect for People and Continuous Improvement, Jenn brings a wealth of experience to her work, helping organizations achieve meaningful transformation. Jenn's journey began with a desire to change the world as a teacher, social worker, or stand-up comedian. discovered my biggest impact could be made leading organizational transformation. Jenn is also the author of the new book Even Better Leadership: Provocative Reflections to Guide Improvement and continues to embrace her stand-up comedy roots — if you know where to look. We're thrilled to have her on the show today to share her insights and experiences. In this episode, Jenn shares her journey from aerospace and defense at Boeing to leading Lean and continuous improvement efforts in healthcare and beyond. We discuss Jenn's Lean origin story, how her early experiences as a teacher, social worker, and stand-up comedian influenced her approach to leadership and transformation, and the lessons she's learned from working in various industries. Jenn also talks about her new book, Even Better Leadership: Provocative Reflections to Guide Improvement, and the iterative process behind its creation. Additionally, we explore the challenges of applying Lean in healthcare and the importance of prioritizing quality and respect for people in organizational improvement. Questions, Notes, and Highlights: Can you tell us your Lean origin story? How do lessons from being a teacher, social worker, and stand-up comedian shape your approach to transformation? What inspired you to write your new book, Even Better Leadership? How did you transition from aerospace to healthcare, and what sparked your interest in that shift? What are your thoughts on Boeing's recent struggles, especially on the commercial side? What were some challenges and surprises you encountered when applying Lean in healthcare? Can you share a favorite example of a successful Lean improvement at Seattle Children's? What led you to start your consulting firm, Seven Ways Consulting, and how does being an external consultant differ from working internally? What is the meaning behind the name 'Seven Ways Consulting'? What was the iterative process like for developing your book? What insights did you gain from working in various industries that you apply to leadership and improvement today? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network.
Send us a MessageIn this second of a series of planned quarterly episodes on Culture Change RX, host Sue engages with Ben Davis, President and CEO of Glencoe Regional Health, to discuss the ongoing transformational initiatives within his organization. They explore the challenges and successes of implementing structured teams, the importance of data-driven decision-making, and the upcoming commitment event aimed at fostering a new organizational culture. The conversation highlights the significance of leadership development, employee engagement, and the long-term vision necessary for sustainable change in healthcare settings.Episode Insights and Takeaways:Change is necessary, yet often a struggle for humans and organizations.The challenge of the day-to-day operational whirlwind is often at its peak at the start of an transformational initiative such as Glencoe's Experience Initiative.It is through the initiative, that over time, the whirlwind will calm down.Start the efforts early to become more data-driven in improvement teams.An all employee commitment event marks the start of significant cultural shifts.Investing in a 2-day Leadership immersion fostered alignment and accountability.Goal setting should align with organizational strategies.Patience and perseverance are required in long term leadership and change initiatives.While the Experience Initiative is built on a highly collaborative approach, the CEO has a role to play in supporting change efforts and change agents.Transformational initiatives, in the end, are designed to benefit both employees and patients.Healthcare executives and podcast listeners .... use the promo code GUEST to get a complimentary registration to the October 1 and October 3 [2-PART SERIES] Failure Forum - Strategy & Execution Mistakes to AvoidDetails and registration: https://www.eventbrite.com/e/1013158493327?aff=oddtdtcreator
Earlier this year, Deloitte released its 2024 Global Human Capital Trends report focusing on the boundaryless world of work. For HR leaders looking for an edge in workforce planning to support this new boundaryless world of work, AI is key. Deloitte's Christoph Gerhold, Partner and Offering Lead of Workforce and Organizational Transformation, joins The New Talent Code to dig into his insights from the report. He also offers a look ahead to the trends HR professionals should watch in the coming year. Gerhold also talks about: -What it will take to stay current with changing AI regulations. -How employees ready to explore AI can get started with daily work use cases. -And why human sustainability and microcultures are important trends to watch over the next year.
What does it take to transform your business from the ground up for the AI era? There's no better person to ask than Kate Johnson, President and CEO of the telecommunications company Lumen. In this episode of the WorkLab podcast, she talks about how AI is helping the company stay agile in the ever-shifting telecom industry. We also delve into the importance of changing company culture in tandem with its technology, and how she has prepared her teams for this new era of work. WorkLab Subscribe to the WorkLab newsletter
In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando open a door into the world of W. Edwards Deming by exploring his 14 principles for management from his seminal book "Out of the Crisis". Whether you're in software development or manufacturing; whether you're a leader looking to transform your organization, a QA professional seeking to improve quality, or a product manager looking to delight customers - this episode is for you! As applicable today as they were in the 1980s, Deming's points provide a roadmap to improve the effectiveness of a business or organization.Listen or watch (links in the comments) as we discuss ways to implement Deming's principles of creating constancy of purpose, ceasing dependence on inspection, driving out fear, and removing barriers that rob people of pride of workmanship. #Deming #Management #QualityManagement #Transformation #Leadership = = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
AI is transforming every aspect of organizations, from structure to culture. How can smart leaders harness its full potential to enhance productivity and get more out of collaboration? How can they ensure that it's functioning as a vital member of their team? How can they leverage its ability to add value, spot new opportunities, and help build out entirely new business models? In the upcoming season of the WorkLab podcast from Microsoft, we'll be exploring all of these questions. WorkLab Subscribe to the WorkLab newsletter
Kim, Erin and Jonathan Clark - Leading Through: The New Paradigm of Leadership: Soul, Heart, and Mind In this episode, we delve into a profound moment of opportunity in human history, examining how organisations can harness leadership to help people and communities thrive. The discussion centres on the new book, 'Leading Through: Activating the Soul, Heart, and Mind of Leadership,' authored by Kim, Jonathan, and Erin Clark. The Clarks share their experiences from diverse fields to propose a shift from the outdated power-over paradigm to a more human-centric, flexible, and adaptive way of leading. Topics covered include the challenges and potential of the new paradigm, real-life examples from the authors' professional journeys, and the enduring need for empathetic leadership even in the face of daunting organisational inertia. 00:00 Introduction to a New Leadership Paradigm 00:54 Meet the Authors: Kim, Jonathan, and Erin Clark 02:12 Erin's Journey: From Accidental Consultant to Leadership Expert 04:52 John's Insights: Organisational Performance and Leadership 08:01 Kim's Experience: The Power Over Paradigm in Action 15:23 The Pathway Program: Transforming Higher Education 18:34 John's Challenge: Changing Department Dynamics 22:55 The Power Over Paradigm: Real-World Examples 29:32 Erin's Client Experience: Unity and Freedom in Leadership 32:09 The Power of Collaboration and Humanity 33:43 Breaking Free from Organisational Dynamics 35:06 The Courage to Embrace a New Paradigm 38:16 Generative AI and the Value of Humanity 46:21 The Amazon Case Study: A Cautionary Tale 50:31 Modularity: Balancing Freedom and Unity 56:14 Empathetic Leadership and Difficult Decisions 01:01:22 The Vision of Leading Through 01:03:36 Conclusion and Final Thoughts Book Website and how to get a preview: Book links: Find Aidan here for Keynotes, Event MC and Custom L&D Programmes. Leadership, Organizational Transformation, Kim Clark, Jonathan Clark, Erin Clark, Leading Through, Power Over Paradigm, Business Strategy, New Paradigm, Employee Empowerment, Workplace Culture, Organizational Change, Management Consulting, Innovation, Bureaucracy, Harvard Business School, Modularity, Employee Engagement, Human Potential, Professional Development
Financial Freedom for Physicians with Dr. Christopher H. Loo, MD-PhD
In this episode of the Financial Freedom Podcast, we sit down with Kevin Cahill, a change management specialist from Canada. Kevin shares his expertise on managing change in a world of disruption and overwhelm, emphasizing the importance of adaptability, organizational culture, and personal resilience. Discover practical strategies for navigating life's inevitable transitions, overcoming fear, and finding joy amidst suffering. Learn how to thrive in both personal and professional realms by embracing change and leveraging it for growth. Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Do your due diligence. Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphd We couldn't do it without the support of our listeners. To help support the show: CashApp- https://cash.app/$drchrisloomdphd Venmo- https://account.venmo.com/u/Chris-Loo-4 Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/support Buy Me a Coffee- https://www.buymeacoffee.com/chrisJx Click here to schedule a 1-on-1 private coaching call: https://www.drchrisloomdphd.com/book-online Click here to purchase my books on Amazon: https://amzn.to/2PaQn4p Follow our YouTube channel: https://www.youtube.com/chL1357 Follow us on Twitter: https://www.twitter.com/drchrisloomdphd Follow us on Instagram: https://www.instagram.com/thereal_drchrisloo Follow us on Threads: https://www.threads.net/@thereal_drchrisloo Follow us on TikTok: https://www.tiktok.com/@drchrisloomddphd Follow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18 Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1 Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphd Subscribe to our email newsletter: https://financial-freedom-for-physicians.ck.page/b4622e816d Subscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233 Thank you to our advertisers on Spotify. Financial Freedom for Physicians, Copyright 2024 --- Support this podcast: https://podcasters.spotify.com/pod/show/christopher-loo/support
Discover how to transform transactions into lasting partnerships with Dr. Cindy McGovern!ABOUT THE GUESTMeet Dr. Cindy McGovern, also known as the "First Lady of Sales." Dr. McGovern is a renowned sales and leadership expert, speaker, and author. She is the founder of Orange Leaf Consulting, which helps businesses boost their sales performance. Her book, "Every Job Is a Sales Job: How to Use the Art of Selling to Win at Work," reveals how everyone, regardless of their role, can leverage sales skills to succeed.As a sought-after speaker, Dr. McGovern shares her wisdom on sales and leadership at conferences and corporate events worldwide. Her focus on relationship-building, effective communication, and understanding customer needs is transformative for individuals and organizations alike.SHOW SUMMARYJoin Larry Levine and Darrell Amy in this exciting episode of the Selling from the Heart podcast as they sit down with Dr. Cindy McGovern. Dubbed the 'First Lady of Sales' and Wall Street Journal bestselling author, Dr. Cindy delves into the essence of authenticity and trust in sales. Discover the journey from 'Transactionships' to meaningful partnerships and how to deepen connections for greater success. Celebrate the success of 'Selling in a Post-Trust World' and learn how you can get early access to this game-changing book.KEY TAKEAWAYSAuthenticity in Sales: Being genuine is key to building client trust.Personal Branding: Align your personal brand with your true self.Communication Matters: Every interaction builds or erodes trust.Planning and Authenticity: Combine strategic planning with authenticity for successful sales interactions.Transactional to Partnership: Shift from transactional relationships to trust-based partnerships.Internal Trust: Build internal trust to effectively cross-sell and provide comprehensive client solutions.QUOTES"Selling from the heart can sometimes mean walking away if it's not right.""If you want to have a never-flowing sales funnel, you've got to build a never-flowing relationship funnel.""Every interaction is a transaction of trust.""You're responsible for how you show up.""Move from transactional relationships to partnerships by deepening trust and being authentic."CONNECT WITH DR. CINDY MCGOVERNLinkedInCONNECT WITH DARRELL AND LARRYDarrell's LinkedInLarry's LinkedInSelling from the Heart WebsiteGET THE NEW BOOK!Discover how to sell more without destroying your relationships and reputation.Pre-order at B&N and get access to Bonus Items! Get your Selling in a Post-Trust World copy here.ORDER NOWVisit Barnes & Noble to preorder the rerelease of Selling from the Heart. Order your copySUBSCRIBE TO OUR YOUTUBE CHANNEL!Don't miss out on more insightful content. Subscribe now!
Do you think that asking for help is a leadership superpower? Join us as we sit down with Justine Hendricks, President and CEO of FCC, to answer this thought-provoking question and many others over the course of our discussion. We start by examining the importance of curiosity, particularly for CEOs who must navigate complex crises and uncharted territories. Justine shares her thoughts on maintaining an open mind and understanding different perspectives before jumping to solutions. Additionally, we discuss the critical role of communication and accessibility in leadership, emphasizing how these qualities help leaders adapt to today's dynamic environment. Justine takes us through the evolving workplace culture, emphasizing how humility and the willingness to ask for help have become essential strengths. Reflecting on significant events like George Floyd, she illustrates the profound impact of observation and reflection in addressing the root causes of crises. We delve into the emotional aspects of organizational transformation, highlighting how clear communication and linking changes to the company's mission can build trust and resilience among employees. Finally, we explore the critical roles of authenticity and active listening in leadership. Justine shares her thoughts on the importance of balancing being true to oneself with maintaining awareness of the surrounding environment. We stress the importance of setting boundaries, celebrating small wins, and prioritizing well-being to cultivate a supportive and sustainable leadership approach. This episode offers a rich tapestry of insights, personal anecdotes, and actionable advice for anyone looking to enhance their leadership journey. What You'll Learn: • The indispensable role of curiosity in CEO success • Embracing vulnerability and the strength in asking for help • Managing the emotional landscape of organizational transformation • Authenticity as a cornerstone of genuine human connection • The underestimated power of active listening • Prioritizing well-being for sustained leadership effectiveness Podcast Timestamps: (00:00) – What Are the Essential Leadership Qualities? (13:10) - The Power of Asking for Help (21:43) - Navigating Transformation and Challenge (34:20) - The Role of Authenticity in Strong Leadership (39:55) – The Importance of Active Listening in Leadership Excellence (46:23) - Prioritizing Well-Being in Leadership More of Justine: Justine Hendricks is the President and CEO of FCC, a Canadian federal crown corporation which offers financing, insurance, software, and more to Canada's agriculture industry. With previous experience at RBC and Export Development Canada, Kristine has a wealth of knowledge to offer when it comes to building, leading, and empowering successful teams in business. She's a member of the University of Ottawa Board of Governors and currently sits on their Audit Committee. She earned an MBA from the University of Ottawa and a bachelor's degree from Carleton University. LinkedIn: https://www.linkedin.com/in/justine-hendricks-ab82664/ Key Topics Discussed: Leadership, Effective Leadership, Curiosity, Open-mindedness, Communication, Navigating Uncertainty, Crisis Management, Workplace Culture, Humility, Vulnerability, Asking for Help, Human Connection, Organizational Transformation, Authenticity, Active Listening, Well-being, Setting Boundaries, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/craig-dowden/message