POPULARITY
Are you the kind of boss employees want to follow — or the one they desperately avoid? Phillip B. Wilson, our guest this week, is a nationally recognized expert in leadership, labor relations, and fostering positive workplaces. As CEO and General Counsel of LRI Consulting Services, Wilson champions what he calls “Approachable Leadership.” His philosophy is simple: The more accessible and down-to-earth executives and frontline supervisors are, the more their businesses will thrive. Conversely, when leaders create a wide power gap between themselves and their employees, they risk driving away top talent or pushing workers toward unionization. Get an advanced look into Phil's upcoming book, The Leader-Shift Playbook (available now to preorder from Amazon), and hear why he believes that even the most unapproachable bosses can be transformed. You can't afford to miss this episode if you lead a team — whether you're a frontline manager, a C-Suite executive, or the owner of a business. BREAKING NEWS: On February 27th, HR Acuity, the enterprise leader in case management and investigations software, announced the partnership between its empowER™ community and Labor Relations Institute Consulting Services (LRICS) to launch a new professional segment specifically focused on labor relations. (Read the news release here.) Books by Phillip B. Wilson: The Leader-Shift Playbook The Approachability Playbook Left of Boom Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Phillip B. Wilson, LRI Consulting ServicesPosted: March 3, 2025 Monday Morning Run Time: 57:28 Episode: 13.38 Pick up a copy of All You Can Eat Business Wisdom for yourself Fun, well organized, and brimming with useful information, this is a book that some will want to read cover-to-cover and others will treat as a reference book to look up subjects as needed; either way, it's a delight. — Kirkus Reviews
Here are a few quick bytes on developing news stories, including: The Office of Labor-Management Standards (OLMS) has announced it intends to explore the scope of split-income reporting on the Form LM-10 Employer Report, pursuant to section 203 of the Labor-Management Reporting and Disclosure Act (LMRDA).Workers at Amazon's only unionized warehouse in the U.S. elected new union leaders, according to a vote count completed Tuesday, marking the first major change for the labor group since it established an alliance with the International Brotherhood of Teamsters.International Brotherhood of Teamsters Vice President at large John Palmer announced he is mounting a challenge to current President Sean O'Brien after he gave a speech at the Republican National Convention.Looking forward to dinner in Austin tomorrow night with Deb Muller and the fine folks from HR Acuity
In this podcast episode, Dr. Jonathan H. Westover talks with Deb Muller about how we can approach layoffs in a more humane manner. Deb Muller (https://www.linkedin.com/in/debbiemuller/) is the founder, and CEO of HR Acuity. After serving in executive HR roles at numerous Fortune 500 companies including Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity in 2006, to create technology with built-in expertise and equip organizations to manage employee relations more strategically. Deb provides a wealth of real-world experience and guidance to help companies strengthen processes, transform workplace culture, and elevate employee relations as a strategic driver of business success. Deb holds a BS in Industrial and Labor Relations from Cornell University and an MA in Instructional Systems Development from the University of Maryland. Check out all of the podcasts in the HCI Podcast Network! Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 655967) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 0.50 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Human Capital Innovations has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. Each HCI Podcast episode qualifies for a maximum of 0.50 points.
Unlock the secrets to navigating the complexities of employee relations with Deb Muller, the trailblazing founder and CEO of HR Acuity, who joins us with her wealth of experience in marrying HR expertise and technology. Deb takes us through the maze of 'yellow light' issues, those subtle yet critical early warnings in the workplace that can spiral into crises if ignored. She enlightens us on the instrumental role managers play in identifying and mitigating these issues, and emphasizes the importance of fostering an open culture where employees feel safe to voice concerns. By leaning into these conversations, we learn how to preemptively smooth out the wrinkles before they become tears in the fabric of our organizations.This episode isn't just about avoiding disaster; it's about redefining the very soul of HR. With Deb's insights, we uncover how trust and support are the cornerstones of a transformed HR identity, one that's aligned with the heartbeat of an organization—its people. We examine the ripple effect of positive HR interactions and how they can catapult an organization's reputation from dreaded necessity to trusted confidant. Deb also reveals how simple yet powerful tools, like ENPS surveys following HR interventions, can provide a pulse check on employee sentiment, turning feedback into a catalyst for growth and improvement.Finally, we navigate the tightrope of transparency within HR, discussing how this trend is reshaping expectations in the modern workplace. From open discussions about salary to the ethics of confidentiality agreements, we dissect the implications of an open-door policy. HR's role as the moral compass of a company comes to the forefront, especially in the wake of misconduct, and we explore the importance of not just hearing but truly listening to employees. All this and more await in this episode of the Rebel HR Podcast, where Deb and I stir the pot on traditional HR practices and offer a fresh perspective on the challenges and victories of those committed to shaping the future of work.The I.T. Career Podcast Your ultimate guide to success in the I.T. industry. Helping you Grow your career!Listen on: Apple Podcasts SpotifySupport the showRebel HR is a podcast for HR professionals and leaders of people who are ready to make some disruption in the world of work. Please connect to continue the conversation! https://twitter.com/rebelhrguyhttps://www.facebook.com/rebelhrpodcasthttp://www.kyleroed.comhttps://www.linkedin.com/in/kyle-roed/
In this episode of the Recruiting Daily podcast, Deb Muller, CEO and founder of HR Acuity, discusses the #metoo movement and its impact on employer-employee relations.Muller explains that HR Acuity offers a comprehensive employee relations technology platform that manages employee relations processes from allegations through aftercare. The product provides tools and deep analytics to HR, compliance teams, and employee relations. It also empowers managers and employees when something goes wrong at work.Muller emphasizes the importance of building trust and culture in organizations. It's hard to manage relationships between employees and the organization while also complying with laws. She notes that when #metoo first gained momentum, she was not surprised by the prevalence of sexual harassment in Hollywood and Wall Street.#metoo has shifted the way employers handle complaints and has increased awareness of the importance of DEI in the workplace. Muller believes that technology can play a crucial role in addressing DEI challenges and creating safer workplaces.Listen & Subscribe on your favorite platformApple | Spotify | Google | AmazonVisit us at RecruitingDaily for all of your recruiting, sourcing, and HR content.Follow on Twitter @RecruitingDaily Attend one of our #HRTX Events
HR Insights: Navigating Employee Relations, Investigations, and Technology Hosts: Steve Boese, Trish McFarlane Guest: Deb Muller, CEO & Founder of HR Acuity This episode of At Work in America is sponsored by Paychex, one of the leading providers of HR, payroll, retirement, and insurance solutions for businesses of all sizes. As the workplace continues to evolve, businesses are being forced to adapt and innovate to meet the challenge. Our fifth annual workforce trend study will help you understand this year's top business challenges — and set your strategic priorities. Get the report, 2023 Priorities for Business Leaders: Trends, Insights, and Ideas for an Evolving Workplace to learn the challenges facing businesses like yours and how you don't have to go it alone. Visit paychex.com/awia to check it out, today. This week we met with Deb Muller from HR Acuity to talk about the importance of employee relations throughout the entire organization. - The elevation of employee relations and what HR does on a daily basis - Importance of doing employee investigations the "right" way - How HR Acuity helps organizations save on litigation - The impact of technology on HR leaders Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!
Deb Muller was an experienced HR executive at a large global company who left her job to start a consultancy specializing in managing important employee incident investigations. Surprisingly, her customers asked her for a software solution that included her best practices, so she mocked up some screens and had someone build the first version in 2009. She started selling it to fellow HR leaders and her software company HR Acuity was born. Professional management of employee incident investigations was new when HR Acuity started, but there was no shortage of employee incidents to track, especially in larger companies with more than 1000 employees. She and her team built a community of HR leaders and led the global discussion about proactive employee relations and transparent HR incident management. Big changes like #MeToo, DE&I awareness, and remote employment during COVID increased the awareness of these HR issues and the tools to manage them. HR Acuity is now a fast-growing company with over 100 employees. Deb took a small angel investment from a friend a few years after starting the company. They grew mostly from revenues with no interest in any major funding until 2019, when HR Acuity took a growth equity investment from Growth Street Partners. In 2021, they took additional funding from K1 Investment Management. The company is still independent and growing steadily. In this episode, Deb explains: How she started her company as a law firm providing employee incident investigation consulting for large companies, then slowly transitioned to being a software-only company. Why she grew their community of HR leaders at large companies with roundtable discussions to share ideas, processes, and approaches with each other. How she bootstrapped the company with customer sales revenue, but slowly learned that some appropriate funding could help the company grow faster without being crazy about it. What has changed in the employee-employer relationship in the last 15 years that has helped them grow What women founders should be thinking about when they are serious about creating change in the world with a software company Find out more at practicalfounders.com.
Deb Muller is the founder and CEO of HR Acuity. Driven by an obsession to do things right, particularly in employee relations, she has spent her career championing excellence and effectively managing workplace investigations. After serving in executive HR roles at numerous Fortune 500 companies like Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity to create technology with built-in expertise and equip organizations to strategically manage employee relations.
HR Acuity unveiled a new maturity model, the Employee Relations Quotient or ER/Q; Companies plan to increase hiring work tech budgets.
HR Acuity unveiled a new maturity model, the Employee Relations Quotient or ER/Q; Companies plan to increase hiring work tech budgets.
HR Acuity unveiled a new maturity model, the Employee Relations Quotient or ER/Q; Companies plan to increase hiring work tech budgets.
After a decade building under the AngelList umbrella, AngelList Talent the startup job community is officially branching out on its own, under a new name. While you can still access angel.co until March 2023, check out wellfound.com to learn more about what's ahead for the site. AngelList Venture will continue on as AngelList. https://angel.co/blog/angellist-talent-is-now-wellfound Apploi, the leading platform for healthcare hiring, announced it has acquired OnCall, a healthcare shift management solution that focuses on scheduling and staff management amidst the ongoing hiring crunch. https://hrtechfeed.com/apploi-acquires-oncall-to-help-healthcare-employers-manage-shifts/ Namely, the HR platform for mid-sized companies, has enhanced its onboarding functionality. https://hrtechfeed.com/namely-deepens-its-onboarding-features/ Modern Hire, the enterprise hiring platform announced the launch of the Virtual Job Tryout (VJT) for Drivers, a preconfigured pre-hire assessment for candidates seeking employment as a commercial driver. The VJT for Drivers is the latest offering in Modern Hire's growing portfolio of job simulation and text-based assessments that measure key skills and abilities critical to success in the role and that provide candidates with a realistic preview of a typical day on the job. https://hrtechfeed.com/modern-hire-rolls-out-virtual-job-tryout-for-commercial-drivers/ HR Acuity, the only human resources SaaS solution for employee relations case management and investigations, announced today it has acquired Speakfully, the safe, private, and secure platform for employees to voice workplace concerns. https://hrtechfeed.com/hr-acuity-acquires-anonymous-workplace-reporting-platform/
In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Deb Muller about the state of employee relations. Deb Muller (https://www.linkedin.com/in/debbiemuller/) is driven by an obsession to do things the right way, particularly in employee relations, where she has spent her career championing excellence and effectively managing workplace investigations. After serving in executive HR roles at numerous Fortune 500 companies including Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity to create technology with built-in expertise and equip organizations to manage employee relations more strategically. Deb provides a wealth of real-world experience and guidance to help companies strengthen processes, transform workplace culture, and elevate employee relations as a strategic driver of business success. Deb holds a BS in Industrial and Labor Relations from Cornell University and an MA in Instructional Systems Development from the University of Maryland. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out BELAY here. Check out Backblaze at www.backblaze.com/hci. Head over to setapp.com/podcast to listen to Ahead of Its Time. Check out BetterHelp.com/HCI to explore plans and options! Go to cardiotabs.com/innovations and use code innovations to get a free Mental Health Pack featuring Cardiotabs Omega-3 Lemon Minis and Curcumin when you sign up for a subscription. Check out Zapier.com/HCI to explore their business automations! Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Learn more about your ad choices. Visit megaphone.fm/adchoices
Join Michael as he chats with Deb Muller, Founder and CEO of HR Acuity. We talked about the use of predictive analytics in employee relations, some of the trends and science around employee relations, unionizing in 2022, the Empower-ER community which is a great online space to network with HR and ER practitioners, the ER Leader Roundtable, and how to learn more about the HR Acuity platform.
Employee relations expert and HR Acuity founder and CEO, Deb Muller, joins the HR Works Podcast to take a closer look at the Oscars 2022 incident through the lens of an HR professional. Muller shares how it could have been handled differently and the steps team leaders can take to protect corporate culture in the moments following a workplace altercation.
This week we have storytelling about HR Acuity with Deb Muller and Rebecca Trotsky. During this episode, Deb, Rebecca and I talk about how practitioners make the business case or the use case for purchasing HR Acuity.Deb is CEO and co-founder of HR Acuity, while Rebecca serves as vice president of talent and employee relations strategy. Both are experts in everything talent management and organizational capability, and their passion to help companies thrive through people and culture really comes through during the podcast.
Today on the RecruitingDaily Podcast, I am speaking with Deb Muller about HR Acuity and the relationship between employee relations and business decisions.Deb is the CEO & Co-Founder of HR Acuity, the only tech platform that is specifically built for employee relations and investigations management. She provides a wealth of real-world experience and guidance to help companies strengthen processes, transform workplace culture and elevate employee relations as a strategic driver of business success.Today, we talk about how the nature of employee relations data has changed from reactive to strategic and how we can better use this to make decisions in workplace. What have we learned over the last five years? Understanding the difference between "green light," "yellow light" and "red light" incidents and what this data and the strategic understanding of it means for leadership.
Deb Muller, Founder and CEO of HR Acuity, takes us back to the company's early days when it was primarily her providing independent advice to large companies regarding workplace investigations. Despite not having a tech background, she decided to build a software solution for her clients to use internally on a day-to-day basis. Deb walks us through the challenges she experienced with a bootstrapped business, the growth of the firm, today's profile of HR Acuity (size, retention, org. structure), tailwinds of the industry, and COVID's impact. Lastly, she walks us through the decision of taking on investments (which she didn't think she needed) and her criteria of choosing investors.Deb Muller's BioDeb is a Founder and CEO of HR Acuity, a Software company that provides solutions for employee relations and investigation services.After serving in executive HR roles at numerous Fortune 500 companies like Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity to create technology with built-in expertise and equip organizations to manage employee relations more strategically.SIGN UP at https://www.saashimi.cloud to receive transcripts of the interviews and news about upcoming guests and events. ___Special thanks to Jesse Barovick for his help on sound!
Steve Wolfe of Growth Street Partners shares the firm's approach to investing in SaaS companies. He talks about criteria they look for, the importance of a founder's experience in the industry, general view on valuations, and other subjects. *Steve Wolfe's Bio* Steve is a Co-founder of Growth Street Partners, a San Francisco based growth equity fund. He currently sits on the boards of ChildCareCRM, Visual Lease, Suralink, HR Acuity, Hotel Effectiveness, and BoardBookit. Prior to Growth Street, Steve was a Partner at Mainsal Partners, and was a board member at PayLease, Netchemia, 3PL Central, Ncontracts, and nCourt.
Employee Cycle: Human Resources (HR) podcast about HR trends, HR tech & HR analytics
Listen to Deb Muller, CEO of HR Acuity, discuss the best way for documenting and managing employee relations and incidents during Covid-19. What you’ll learn from this episode: Why consistently documenting incidents is critical to show fairness in your employee relations strategy. The difference in employee relations issues that can happen during remote work versus […]
Employee Relations is a critical element of any organization - but are you doing all you can to avoid "Red Light" incidents and allegations? Today, tech solutions can equip you with powerful insights to ensure compliance, protect your brand, and achieve greater organizational effectiveness. This week on ProjectHR, Deb Muller, CEO of HR Acuity talks with us about: - Employee relations - whose job is it? - How employee relations professionals can improve the employee experience; - Three ways technology can improve employee relations; - The power of HR Acuity to manage investigations
Deb Muller is driven by an obsession to do things the right way, particularly in employee relations, where she has spent her career championing excellence and effectively managing workplace investigations. After serving in executive HR roles at numerous Fortune 500 companies like Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity to create technology with built-in expertise and equip organizations to manage employee relations more strategically. Deb provides a wealth of real-world experience and guidance to help companies strengthen processes, transform workplace culture, and elevate employee relations as a strategic driver of business success. I invited her onto my daily tech podcast to learn more about her HR Tech startup story. While conducting workplace investigations at high-profile companies like Honeywell and Citibank, Deb Muller realized there was no standardized or formal training for HR professionals working in investigations, which put organizations at risk for potential lawsuits. To solve the issue, Muller founded the tech platform HR Acuity to help companies identify, track and investigate employee issues, which is now being used by companies such as Lyft and LinkedIn. About HR Acuity While you can't prevent every employee relations issue, you can change how you respond. HR Acuity is the only technology platform specifically built for employee relations management. HR Acuity's SaaS technology that empowers you with built-in intelligence, templates and reporting so you can conduct best practice, fair investigations; uncover trends and patterns through forward-looking data and analytics; and provide trusted, consistent experiences for your people
Do you have HR processes in place? Join us on this episode of the Innovation with Compliance Podcast with Deb Muller, the CEO and Founder of HR Acuity, and we’re chatting about how human resources related technology and processes can help mitigate risks and create a safer workplace for everyone. No rhyme or reason Deb noticed that most of the investigations being done within HR in an organization had no rhyme or reason. There were no processes as to how they should be done. Talking to clients, she recognized the need to incorporate technology and consistency into the investigation lifecycle, because someone can just walk in the door with something to tell you and upend your entire day — not to mention pose an incredible amount of risk for the organization. Having a system Human resources are your most expensive resources, yet most companies don’t think about it when they think about risk or compliance. What happens when someone makes an allegation? A proper compliance process will make sure you get to the right result, stop the behavior, and mitigate the risk. What HR Acuity’s system allows you to do is identify if you’ve had similar issues in the past, spot the trends in behavior, and get ahold of them before they lead to something else. You can nip situations in the bud, and the data allows you to get smarter about your people and figure out how you’re going to train them. Interpreting data What’s great about the data is that you can see the outliers. Once you know your norm or your benchmark, you’ll be able to spot the spikes and dips — things that are unexpected. You might now know what that actually tells you, but what that does is it gives you the information to go and ask the questions and find out what’s going on. What changed? What’s different? Did something happen internally? Externally? 10 Ways Technology Can Impact Your Employee Relations Strategy This blog entry goes through all the different things you can get from technology. Many clients rely on the data to see if they’re at risk for class action suits, for example, where legal can just check the data as a “single source of truth,” go through historical information, and see if there’s anything they need to get on top of before it becomes a bigger issue. It’s not the issue, it’s how you handle it If a process exists that people see and believe in, they are going to be more accepting of the outcome. We hear that 75% of people don’t come forward, and Deb believes it’s not because they don’t know how to come forward. It’s because they don’t know what to expect when they come forward. It can be scary: Am I going to be retaliated against? Am I going to have to recount my story in front of the person? Are they not going to do anything about it at all? Will it be held against me? One important thing about having a process in place is sending a message that you have a process in place. When someone has an issue, they’re going to feel much more comfortable coming forward, so having processes in place is so important in helping to create that safe workplace. Resources Deb Muller | HR Acuity | 10 Ways Technology Can Impact Your Employee Relations Strategy Learn more about your ad choices. Visit megaphone.fm/adchoices
Employee Cycle: Human Resources (HR) podcast about HR trends, HR tech & HR analytics
Listen to Deb Muller, CEO of HR Acuity, discuss why Employee Relations needs to be strategic, and how to use employee behavior data to measure the health of your workforce.
How Technology Can Help You Manage Employee Relations Issues Join us for this week’s #CoolTools episode of DriveThruHR as Mike and Robin talk to Deb Muller, CEO of HR Acuity. More than just a case management solution and better than spreadsheets, HR Acuity provides everything you need to track, investigate, and analyze in a single technology solution. This is the realization that led Deb Muller, an experienced HR professional, to launch HR Acuity — the employee relations case management solution. By partnering with HR Acuity, companies are able to mitigate potentially severe risks to their bottom lines due to lawsuits, damage awards, legal fees, and loss of employee morale and productivity. Deb is driven by an obsession to do things the right way, particularly in employee relations, where she has spent her career championing excellence and effectively managing workplace investigations. After serving in executive HR roles at numerous Fortune 500 companies like Honeywell, Citibank, and Marsh & McLennan, Deb launched HR Acuity to create technology with built-in expertise and equip organizations to manage employee relations more strategically. What will we talk about? Who is Deb Muller?Why did you leave HR to become an entrepreneur?What is HR Acuity?How can HR Acuity help employers?Where can listeners get more information about your products? @DriveTHruHR @RobinSchooling @MichaelVanDervort