Human Capital Innovations (HCI) Podcast

In this podcast episode, Dr. Jonathan H. Westover talks with Robb Munger about sustainable community revitalization projects. Robb Munger, founder of Exodus Place, champions transitional housing for homeless men. With a background in finance, where he established a leading financial company in manufactured housing, Munger's journey took a pivotal turn when he joined the board of Guiding Light Mission. There, he propelled a struggling rescue mission into prominence and transformed a former state corrections facility into Michigan's largest non-governmental transitional housing, offering new beginnings to those in need. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Jan Barlow about how today's and future leaders can integrate human sustainability practices. As Founder of Better Job Fit, Jan is driven by a passion for transforming lives and creating sustainable human, social, and economic impact in communities. At Better Job Fit, they believe in empowering individuals and businesses to grow with purpose. Through their programs, they foster conscious leadership, social impact education, and personal development, equipping people to thrive, inspire, and lead for the greater good. they also specialize in supporting transitioning business owners through the 10 Stages of Business Growth—a framework designed to guide owners at every step, whether preparing for an exit, scaling, or navigating complex M&A processes. Their goal is to ensure these transitions are seamless, strategic, and aligned with both personal and professional goals AND YOUR PEOPLE. By focusing on workforce awareness and behavior diversity, they foster shame-free environments where people and organizations can reach their full potential. Their work is about more than just business—it's about tapping into unknown strengths, creating opportunities for conscious leaders, and making an impact that matters. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Doug Howarth about hypernomics and improving our understanding of markets and decision-making processes. At fourteen, Doug Howarth was faced with a problem that would pursue him for decades. He had just been exposed to the 2D and 3D coordinate systems of René Descartes. While they offered a framework for many problems, he wondered: What other plotting systems exist that we haven't seen? Shortly after, Doug found out that his kidneys were failing and that clouded his thinking. Persevering through this challenge, he majored in economics at Washington State University, graduating top of his class. In 2002, Doug's best friend, Tim Schreiner, gave him a kidney. When he came to after the operation, his brain was clear for the first time in thirty years, and he was determined to make maximal use of his improved mental capacity. Not long after that, when he and his wife went shopping for a new washing machine, as she weighed her options aloud, he realized she had solved a multidimensional problem in her head. He instantly recognized that people throughout the store were subconsciously doing similar evaluations for all their considered purchases. In that moment, Doug Howarth discovered Hypernomics, the study of market actions across four or more dimensions, the plotting systems he had been wondering about for three decades. He founded Hypernomics Inc. on his ideas, which has worked for NASA, Virgin Galactic, and Lockheed Martin. Along with two others, he's been awarded US Patent 10,402,838 for the world's first 4D analytic software. Wiley will publish his book, Hypernomics: Using Hidden Dimensions to Solve Unseen Problems, in January 2024. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Jordan Burton about mastering the art of interviewing and tools and strategies for hiring exceptional talent. Jordan Burton has an unusual job—he's a professional interviewer. Over the past 17 years, he has conducted several hundred multi- hour interviews with CEOs and other C-level candidates on behalf of major private equity firms and corporate Boards. He has leveraged his experiences to train the leadership teams of top VC/PE investors and high-growth companies to become exceptional at hiring and interviewing. Having trained over 3,000 executives and investors, Jordan is renowned for his skill in conducting rich, interactive conversations that delve deep into candidates' personal and professional histories. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Dennis S. Holland about the Net Connected Score, a new KPI for workplace culture. As CEO, Dennis is leading Quantum Connections into a new era of innovation, expansion, and transformation. Leveraging the organization's 40-year history of clinical innovations and philanthropic successes, he is charting an exciting path of sustainable growth through the delivery of transformative relational competency programs to new markets including corporations and nonprofits as well as educational, government, and faith-based institutions around the world. Dennis' reputation for changing brand discussions from challenge to opportunity is met with his consistent success at driving remarkable market growth and thought leadership outcomes for numerous companies on a global scale. Examples include leading a large military-focused financial services turnaround that yielded a 45% increase in target market favorability within one year of launch; supporting a 10x growth in market cap for FIS (NYSE: FIS) through effective brand integration and product positioning for numerous acquisitions; and serving as an expert marketing resource for The Kellogg Companies, ATT, Worldpay, EDS, and other global brands. Dennis is the father of two beautiful, grown children. He's an avid traveler with a goal of visiting every continent, an amateur photographer, and a diehard gym-goer, trail-walker, and beach fanatic. And as a member of the Knights of Columbus with his local church, he spends as much time as possible serving his community. Check out all of the podcasts in the HCI Podcast Network!

This article explores the critical importance of effective communication during organizational change, emphasizing that successful transformation requires more than simply announcing changes. It demonstrates how leaders must proactively build trust by explaining the rationale behind changes, addressing employee concerns with empathy, and fostering two-way communication throughout the process. Drawing on research and real-world examples, the authors illustrate how transparency helps overcome natural resistance to change by reducing uncertainty and giving employees a sense of control and partnership in the transformation. The article provides practical strategies for leaders to equip employees with necessary resources and training, measure ongoing engagement, and create a collaborative environment where change is viewed as an opportunity rather than a threat. Ultimately, it concludes that organizations achieve more successful transitions when leaders approach change as a partnership built on honest communication, understanding of emotional reactions, and mutual investment in long-term success.  

In this podcast episode, Dr. Jonathan H. Westover talks with David Gray about empower your team. David Gray is the CEO of FedUp Foods, a leading external manufacturer for functional, flavorful beverages in North America. An innovator in his field, David leverages his wealth of experience to help companies grow in a way that positively impacts society and the environment. David's work as a CEO centers around his commitment to community, culture and continual learning. David is a Six Sigma trained CEO and a 2022 winner of The Pros to Know Award which recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage. A transformative leader, David drives impact through best-in-class performance improvement across internal and external clients, and lean and agile processes to enhance profitability. His uncanny ability to shift the way brands think, act, and go-to-market have made him a sought-after leader and motivator in the industry. Prior to joining FedUp Foods, David served as the President and CEO of GreenSeed, a global contract packager of natural foods. His diverse work experience across private equity and the food industry allowed him to scale GreenSeed into a high performing, positive-impact company which was recognized in 2015 as the 5th fastest-growing packaging company in North America. A highly requested speaker, David has presented on noteworthy stages at Mo Summit, Real Leader and Georgia Tech. He has served on boards domestically and internationally. David's impressive track record is a testament to his experience and education, having studied at Yale University, Georgia Tech, and Hope College. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Cameron Herold about evolving your team so that it doesn't need a "tie-breaker". Cameron Herold has decades of experience in operations, scalability, company culture, and so much more. Cameron Herold, founder of the COO Alliance and the Invest In Your Leaders course, is known as the "CEO Whisperer" for helping top businesses like Sprint Telecom and a Middle Eastern monarchy double their profits and revenue within three years. Starting his entrepreneurial journey early, Cameron built two $100 million companies by age 35 and later drove 1-800-GOT-JUNK?'s growth from $2 million to $106 million in revenue and from 14 to 3,100 employees in just six years. A captivating speaker, Cameron has spoken in 26 countries across all 7 continents, including Antarctica. He is the top-rated lecturer at EO/MIT's Entrepreneurial Masters Program. Rich Karlgaard of Forbes calls him "the best speaker I've ever heard...he hits grand slams." Cameron is also an accomplished author of six books, including Vivid Vision and the global bestseller Double Double, endorsed by Seth Godin. He's a frequent podcast guest, appearing on shows like The Jordan Harbinger Show, Achieve Your Goals with Hal Elrod, BiggerPockets Real Estate Podcast,, and hundreds more, as well as has been featured in CNN, Forbes, Inc., HuffPost.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Kelli Thompson about shifting from a doer to a leader mindset. Kelli Thompson is an award-winning executive coach and speaker who is on a mission to advance women to the rooms where decisions are made. She has coached and trained thousands of women to trust themselves, lead with more confidence, and create a career they love. She is the founder of the Clarity & Confidence Women's Leadership Program, and a Stevie Award winner for Women in Business—Coach of the Year. She is the author of the critically acclaimed book, Closing The Confidence Gap: Boost Your Peace, Your Potential & Your Paycheck. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Kendall Wallace about building team cohesion. Kendall Wallace is a master at creating meaningful experiences that make you feel more alive, connected with yourself, with nature, and with one another. She creates movie-like magical moments not on a screen but in real life. After reading Eat, Pray, Love, she traveled the world by herself for 2 years. For the past decade, she has thrown herself into personal growth. She went from waitressing to creating a thriving career in tech at Meta before it abruptly came to an end. Now, she designs bucket list corporate offsites that not only create magical experiences, but also create safety and honesty in the workplace. Having helped over 1,000 people across 75 groups in improving communication, uncovering blind spots, minimizing recovery time between breakdowns, defining work-life balance and making decisions more in alignment with what moves them in order to become highly effective communicators & happier people. In addition, she is an EFT practitioner and uses this in her coaching, helping people psychologically reprogram their subconscious. She now lives in the North Shore of Oahu, having been inspired to improve her surf skills and live her Blue Crush dreams.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Cyriel Kortleven about making change simple. For more than 20 years, Cyriel Kortleven has been inspiring organizations like IKEA, NASA and Unilever to approach Change with courage, confidence and enthusiasm. His pragmatic advice has earned him the nickname The Simplifier. In an increasingly complex world, we need new simple perspectives to enable us to navigate uncertainty and to turn problems into opportunities.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with John Addison about his book, Turn Your Fear Into Fuel. In 2015, John Addison retired as co-CEO of Primerica, one of the world's largest financial services companies. Today, he shares his servant-leader ethos as a sought-after keynote speaker and leadership consultant. Through his consulting business, Addison Leadership Group, John utilizes over four decades of stories from his own life to encourage people to embrace leadership as a service to others rather than simply a title. He sits on numerous boards of directors, and in 2025, he was honored with a Lifetime Achievement Award from Direct Selling News, the direct selling industry's premier source for news and education. John is the best-selling author of Real Leadership: 9 Simple Practices for Leading and Living With Purpose, Addisonisms: Quotes to Live By, and Turn Your Fear Into Fuel. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Shawnasia Black,  Raphael Williams, and Kavita Singh Gilchrist about empowering resilience and nurturing motivation and self-care amid DEI challenges. Raphael Williams, WELL AP, serves as Senior A&D Manager for Allsteel, a leading innovator in workplace furnishings and architectural product solutions. He also serves as Equity Council Co-Chair for the International Interior Design Association's New York Chapter (IIDA NY). He aspires to educate and inform the architecture and design community on various Justice, Equity, Diversity, and Inclusion (JEDI) initiatives, such as Equity Council's JEDI Action Lab Series. Kavita Singh Gilchrist (she/her) is Co-Founder and Managing Partner of Racial Equity Partners (REP), a national consulting practice that has helped 30+ organizations build skills and pathways to advance racial equity, diversity and inclusion. Before REP, she spent 20 years designing programs with education and community-based nonprofits, working to help people navigate inequitable systems by shaping inclusive services that benefit all people and positively impact their life outcomes. Kavita is also Founder and Director of Made for Me Books and lives in Harlem, NY with her family. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Patrick Hardy about engaging your employees in disaster planning and response. Patrick Hardy is founder and CEO of Hytropy Disaster Management™, the largest full-service small business disaster management company in the US. A Certified Emergency Manager®, Certified Risk Manager®, Master Business Continuity Professional®, and a FEMA Master of Continuity® he has extensive experience working in the public, private and non-profit sectors in disaster management from micro-businesses to Fortune 500 companies including Google, Merck, Parsons Corporations, and many others. His first book: Design Any Disaster: The Revolutionary Blueprint to Master Your Next Crisis or Emergency was released March 2023.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Dr. Ishan Shivanand about dealing with workplace stress and burnout. Dr. Ishan Shivanand is bringing forth what is unknown about yoga. An acclaimed mental health researcher and professor, Dr. Shivanand is the founder of “Yoga of Immortals,” an evidence-based mental resilience meditation program for holistic well- being. The program has been clinically proven to reverse anxiety (75%), depression (72%), and insomnia (82%), and improve overall quality of life (77%) among test participants within four to eight weeks of regular practice. His YOI program has received commendations from U.S. Congress, the White House Office of National Drug Control Policy (ONDCP) and more. Dr. Ishan has expertise in working with people in high-stress environments and has been requested to teach YOI modalities at prestigious institutions, including M.D. Anderson Cancer Center, the Mayo Clinic, LinkedIn, Google Research etc.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Chris Harper about a transparent and ethical background check process. Chris Harper, CEO and Co-founder of ZippedScript, is a visionary entrepreneur with over a decade of leadership experience. Chris's entrepreneurial journey has been defined by innovation, ambition, and resilience. From launching his first business in his teens to leading ZippedScript's game-changing education verification platform, he has consistently turned bold ideas into thriving ventures. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Dr. Saundra Dalton-Smith about her book, Being Fully Known: The Joyful Satisfaction of Beholding, Becoming, and Belonging. Dr. Saundra Dalton-Smith is a Board-Certified internal medicine physician, speaker, and award-winning author. She is an international well-being thought-leader featured in numerous media outlets including Prevention, MSNBC, Women's Day, FOX, Fast Company, Psychology Today, INC, CNN Health, and TED.com. She is the author of numerous books including her bestseller Sacred Rest: Recover Your Life, Renew Your Energy, Restore Your Sanity, including insight on the seven types of rest needed to optimize your productivity, increase your overall happiness, overcome burnout, and live your best life. Her newest book is Being Fully Known: The Joyful Satisfaction of Beholding, Becoming, and Belonging. Over 250,000 people have discovered their personal rest deficits using her free assessment at RestQuiz.com. Learn more about Dr. Saundra at DrDaltonSmith.com. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Thomas Douglas about the importance of culture and people in achieving business excellence. Thomas Douglas's remarkable trajectory at JMARK began in 1997, shortly after his notable tenure in the Navy. His early days as a level-1 engineer laid the groundwork for his eventual acquisition of the company in 2001. In a bold move, Tom downsized to a core team of six, a pivotal step that catalyzed JMARK's growth into a leading MSP with over 120 employees. Under his leadership, JMARK has been a consistent name on Inc. magazine's list of the top 5,000 Fastest Growing Private Companies and has been lauded as the Best Place to Work™. Recognized as a visionary in the tech space, Tom is revered for his insightful approach to business culture, technological efficiencies, and cybersecurity. His expertise has earned him a spot as a trusted advisor to a global clientele and as a prominent speaker on leadership and technology trends. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Paul Epstein about how to win Monday's. Paul Epstein has spent nearly 15 years as a professional sports executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office, where he has broken every premium revenue metric in Super Bowl history, opened a billion-dollar stadium, and founded the San Francisco 49ers Talent Academy, where he became known as the “Why Coach”. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Mark Newman about empowering leaders through clear and immediate impact. Mark Newman is the Founder and CEO of Nomi Health. In addition to Nomi, Mark is a prolific investor, advisor, board director and founder of HR tech, Healthcare and AI focused companies. Previously, Mark was founder and CEO of HireVue (acquired by the Carlyle Group in 2019) where he pioneered the development of video and artificial intelligence based assessment and interviewing platforms. Mark was recognized as a member of “30 Under 30” by Inc. Magazine, a LinkedIn Next Wave Leader, a Workforce Game Changer by Workforce Magazine, and has spoken at Universities and Industry events nationally and internationally. Mark earned a M.S. in Finance from the University of Utah and B.A. in International Business from Westminster College in Salt Lake City, Utah. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Norman Wolfe about his book, The Living Organization: Transforming Business To Create Extraordinary Results. Norman is the founder and CEO of Quantum Leaders, a strategy execution consulting company. He is a recognized expert in changing the way businesses work to more effectively and rapidly execute strategy.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Hasan Merali about teamwork lessons we can learn from toddlers! Hasan Merali, MD, MPH, is an associate professor in the Department of Pediatrics, McMaster University and a pediatric emergency medicine physician at McMaster Children's Hospital in Hamilton, Ontario. He received his medical degree from Harvard Medical School and Master of Public Health degree from Johns Hopkins University. His research focuses on child injury prevention in low- and middle-income countries. He has published more than twenty-five peer-reviewed journal articles, and his writing has been featured in Science, The Boston Globe, NBC, CBC, and Popular Science. His first book, Sleep Well, Take Risks, Squish the Peas: Secrets from the Science of Toddlers for a Happier, More Successful Way of Life, was published by Health Communications Inc. in March 2024. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Todd Davis about strategies for managing emotional tension during difficult conversations. TODD DAVIS is a senior consultant and thought leader at FranklinCovey. With over 35 years of experience in human resources, talent development and executive recruiting, Todd spent 18 years as Chief People Officer where he was responsible for global development in over 40 offices reaching 160 countries. Additionally, he authored and co-authored the best-selling books Get Better: 15 Proven Practices to Build Effective Relationships at Work and Everyone Deserves A Great Manager.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Lynn Blades about her book, THE QUIET BURN: The Ambitious Woman's Guide To Recognizing And Preventing Burnout. Lynn Blades is the founder of Legacy Leadership, an executive leadership consultancy, and a dedicated DEI advocate. She has strived to cultivate a 21st century leadership workforce that truly reflects the diversity of our society. Blades is a distinguished Marshall Goldsmith elite executive coach with two decades of experience guiding a diverse range of clients. She has coached C-suite executives, directors, and their teams across various industries. Her clients include Fortune 500 and Fortune 100 companies such as Nike, KPMG, EY, Barclays, and PayPal. For more information, please visit LynnBlades.com.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Phillip B. Wilson about the red flags that a leadership crisis is on the horizon for your organization. Phillip B. Wilson is the founder of Approachable Leadership, where he and his team help clients thrive and create extraordinary workplaces. He is a national expert on leadership, labor relations, and creating positive workplaces. Phil is the author of several books and articles, including Left of Boom (reached #2 on Amazon's Hot HR Books), The Approachability Playbook, and The Leader-Shift Playbook: 4 Simple Changes to Score Big and Unleash Your Team's Potential. He is regularly featured in the business media, including Fox Business Network, Fast Company, Bloomberg News, HR magazine, and The New York Times. Wilson regularly delivers keynotes, workshops, and webinars and has been called to testify before Congress as a labor relations expert. He graduated magna cum laude from Augustana College in Rock Island, Illinois, and went on to earn his JD from the University of Michigan Law School. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Mark Herschberg about what AI means for the labor market. Mark Herschberg is a transformational CTO with three degrees from MIT and multiple patents in AI and cybersecurity. Mark has spent his career launching and fixing new ventures from startups to Fortune 500s, working in cybersecurity, digital media, healthcare, online marketplaces, and he's tracked criminals and terrorists on the dark web. Mark has also taught at MIT's famed Career Success Accelerator for over two decades, is the author of The Career Toolkit, Essential Skills for Success That No One Taught You and creator of the innovative Brain Bump training app. He advises companies on technology and AI strategy. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Dr. Bijoy John about how quality sleep leads to increased productivity, energy, and overall happiness. Dr. Bijoy John is a Board-Certified physician and practicing sleep specialist, with more than 25 years of experience. He has seen firsthand the struggle many have with sleep and how these challenges impact the entire family. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Lori Saitz about integrating gratitude and mindfulness to transform corporate environments. Lori Saitz is the founder and CEO of Zen Rabbit and host of the podcast “Fine is a 4-Letter Word.” As the CEO of a forward-thinking health and wellness company, she is dedicated to guiding corporations toward nurturing healthier, more productive work environments. With a comprehensive background in wellness strategies and employee engagement, her mission is to help businesses implement programs that not only improve the well-being of their teams but also contribute to their bottom line through increased performance and reduced absenteeism.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Kelly L. Campbell about trauma-informed leadership. Kelly L. Campbell (they/them) a Trauma-Informed Leadership Coach to emerging and established leaders who want to live, lead and love with more confidence and freedom. They are the author of HEAL TO LEAD: Revolutionizing Leadership through Trauma Healing (Wiley, 2024). As a sacred healing practitioner, Reiki Master and Cuddle Therapist, they work one-on-one with those who have experienced trauma in childhood or adulthood. Kelly has written for Entrepreneur, Fast Company and Forbes, and currently writes on Substack about “THE NEW TLC: Trauma, Leadership, and Consciousness.” Their vision is for more than half of humanity to heal its childhood trauma so that we may reimagine and rebuild the world together. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Adele Gambardella and Chip Massey about what most convincing people do to forge a lasting bond. Adele Gambardella, honored as “a woman who means business,” has over 20 years of experience owning and managing her own private Top PR firm in Washington DC. She has run PR campaigns for US President Joe Biden, the CEO of Lockheed Martin Marillyn Hewson, and many more. Adele has spearheaded major crisis PR campaigns for brands such as SAP, Verizon and Johnson & Johnson. She has also been invited to speak at the United Nations twice, where she gave 2 speeches on crisis communications. Adele is an co-author of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation and maintains her writing chops as a contributor to the Wall Street Journal, Inc., and Entrepreneur magazines. She has taught crisis communications and business at Princeton, Cornell, George Mason, and Georgetown universities. An Ex-FBI hostage negotiator and special agent for 22 years, Chip Massey investigated 9/11 terrorist attacks and led the New York FBI Office's Crisis Negotiations Team—in all five boroughs. As the Co-Owner of the Convincing Company, he teaches executives and their teams how to apply the FBI's techniques to every workplace scenario. Clients include C-suite executives at Fortune 500 companies, including Facebook, Samsung, and Goldman Sachs. Chip is the co-author of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation. A natural communicator and teacher, Chip has trained FBI agents, police officers, and various federal officials in hostage negotiation techniques, de-escalation, and other law enforcement issues. Additionally, he has taught thousands of military personnel and civilians at West Point, Princeton, Cornell, Columbia, and other high-profile colleges. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Therese Gopaul-Robinson about pushing through fear to create the future you want. Therese Gopaul-Robinson is a leadership consultant and dynamic keynote speaker, with more than 20 years of experience in enhancing healthcare organizational cultures. She is known for inspiring healthcare leaders and teams to move beyond the unique challenges of their industry and overcome limiting beliefs to level-up their skills and embrace new opportunities to excel. Therese specializes in helping credentialing and compliance teams improve outcomes through streamlined internal processes, create clear production and quality goals, and implement training programs. She also partners with leaders for development opportunities and mitigate crises, resulting in stronger, more productive teams. Therese started her career as a medical staff secretary. She parlayed her passion for healthcare into credentialing leadership roles at multisite facilities and top healthcare staffing organizations Her areas of focus include: Leadership development Credentialing Culture shifts Back-office management strategies Gaining self-confidence Women in Leadership Therese is based in Dallas, Texas. She is married with two daughters, four dogs, and a hamster and is obsessed with crime podcasts.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Nat Greene about what young adults need to excel in careers and leadership in the middle 21st century. Nat Greene is the founder of Futures Forge, which helps gifted students develop the skills they need to excel in their careers, but are missing from traditional curricula. Nat studied undergrad at Oxford, founded and led Stroud International, a boutique management consulting firm, and has written books on problem-solving and political polarization. He has 4 kids who are in the high school and college systems.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Fletcher Wimbush about how AI is revolutionizing talent acquisition. With a record of assisting more than 2,000 companies win at hiring and conducting over 10,000 candidate interviews, Fletcher Wimbush is at the forefront of solving the complex hiring challenges that businesses face today. Fletcher is revolutionizing hiring practices through executive education, advanced hiring software tools, and bespoke Fractional Talent Acquisition services.   The FACT Driven Hiring System eLearning Course This course helps leaders build high-performing teams and reduce turnover with a science-backed approach to hiring.    Access it here: FACT Driven Hiring System   Use coupon code: hirebetter  Hiring Expert GPT Your ultimate free hiring assistant. It simplifies job descriptions, candidate evaluations, recruitment marketing, and onboarding.  Try it here: Hiring Expert GPT   Watch it in Action Here  Free DISC Assessments These assessments are perfect for team building and identifying your team's natural strengths. Great for improving communication and performance.  Claim yours here: Free DISC Assessments   Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Rob Dube about his book, Shine: How Looking Inward Is the Key to Unlocking True Entrepreneurial Freedom. Rob Dube is a mindfulness expert and award-winning servant leader dedicated to helping entrepreneurs and leaders live mindful, impactful, and fulfilling lives. Rob's journey in business began selling Blow Pops out of his high school locker, eventually co-founding imageOne, a company recognized by Forbes and Inc. Magazine for its people-first and purpose-driven culture. As the Visionary at The 10 Disciplines Coaching Program, Rob helps driven entrepreneurs who have mastered their outer world, master their inner world. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Glenn Lundy about unlocking your full potential! Glenn Lundy is a highly accomplished individual with a diverse range of skills and experiences. He is a devoted husband and a proud father of eight children. He has dedicated the past 25 years of his life to the automotive industry and has built a reputation as a respected professional in the field. As an author, Glenn has written several books sharing his knowledge and expertise and helping people unlock their full potential. He is a sought-after motivational speaker, using his experiences to inspire and encourage others to achieve their goals. He has also achieved the winner of the "Great American Speak Off" In addition to his successful career, Glenn is also the founder of the 800% Elite Automotive Club, a membership-based organization for people in the automotive space. He hosts a daily morning show called “#RiseAndGrind”. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Tabitha Scott about rethinking change management. Tabitha Scott is a recognized thought leader, innovator, public speaker, and a 2023 Forbes Business Council contributor. She specializes in harnessing human dynamics for sustainable business success and is a bestselling author. Currently, she advises on engagement, innovation, and leadership for major organizations. Tabitha has spearheaded IT strategy during a record expansion phase for a Fortune 400 firm, and has held roles as CEO of Cole Scott Group and Military Assistance Company, as well as SVP of Innovation & Sustainability at Balfour Beatty Investments and Lend Lease Americas, leading significant business shifts. Renowned for applying energy science to boost organizational innovation and productivity, Tabitha was instrumental in forming the world's largest solar-powered community, earning White House recognition for her tech advancements. She is a prolific author with contributions to top publications covering energy, behavioral change, and burnout prevention.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Wendi Swanson about the DNA of a leader. Wendi Swanson is an internationally recognized strategic leadership consultant, facilitator, and program developer, with a focus on unleashing the heartbeat of every organization—its people. Through authenticity and intentionality (with a little edge!)Wendi encourages a human-centered approach to growth, dials down on change systems, and redefines what it means to be a leader. Wendi gets to the heart of change by working directly with management and frontline to create growth at all levels of the organization. She has delivered workshops on talent acquisition and development, performance management, organizational and individual growth, and leadership for mid to large size companies across the globe. She has worked with companies such as Godiva Chocolatier, Best Buy, Yankee Candle, Ashley Furniture, David Yurman New York, La-Z-Boy Home Furnishings, and more. Podcast - Etymon Group Wendi Swanson Owner & Founder m: 970.690.7354 etymongroup.com   Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Kelly Finnell about the impact of employee-ownership on morale and productivity. Kelly Finnell is a sought-after speaker and leading expert on Employee Stock Ownership Plans. He has spoken at more than 300 conferences and meetings throughout the U.S., London and Sydney, and he is a published author on using ESOPs in succession planning. A trusted resource to business owners and exit planners, Kelly is the author of The ESOP Coach: Using ESOPS in Ownership Succession Planning and the president of Memphis-based EFS ESOP Consultants. Kelly graduated magna cum laude from the University of Memphis and from its law school. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Robert Dilenschneider about his new book, Character: Life Lessons in Courage, Integrity, and Leadership. Robert L. Dilenschneider is founder of The Dilenschneider Group. Headquartered in New York and Chicago, the Firm provides strategic advice and counsel to Fortune 500 companies and leading families and individuals around the world, with experience in fields ranging from mergers and acquisitions and crisis communications to marketing, government affairs and international media.   Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Russell Harvey about how leaders can develop resilience in themselves and their teams. Russell Harvey, "The Resilience Coach", is a dynamic and engaging Leadership Coach and Facilitator, Public Speaker, Managing Director, NED, Podcaster, and Radio Host. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell has specialized in Resilience and VUCA for the past 18 years. He is passionate about positively affecting 100,000 people by the year 2025. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Tamika Bickham about using stories to build support for CSR initiatives. Tamika Bickham is an award-winning broadcast journalist, creative director, and podcast host, touting over 15 years in front of and behind the camera. With a remarkable track record of hosting and reporting over 3,000 hours of live broadcast TV, and producing/directing over 2,500 videos, Tamika's expertise is undeniable. As the Founder and CEO of MBE-certified firm, TB Media Group, she leads a nonfiction video production studio that specializes in crafting long-form, documentary-style content for CSR & ESG leaders. Tamika's talent for distilling complex information into engaging, clear, concise visual stories has garnered her recognition, including the ABBY for Best Feature in journalism and multiple Hermes Creative Awards for her podcast hosting and creative directing skills. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Jennifer Mulholland and Jeff Shuck about conscious leadership. Jennifer Mulholland is an author, strategist, alchemist, executive coach, and co-owner of Plenty Consulting. From a very young age, she's been dedicated to raising the consciousness of people on the planet. For the last decade, she and her business partner, Jeff Shuck, have helped thousands of conscious leaders and businesses grow in revenue, impact, and fulfillment. Before becoming co-owner of Plenty, Jennifer was Chief Innovation Officer at SunGard, a Fortune 500 technology company. She founded several businesses focused on bridging the gap between information and impact in healthcare, technology, and holistic wellbeing. She is a certified Reiki and Theta healer trained in shamanic and energy medicine. She has a B.S. degree in Exercise and Sports Science, Psychology, and Coaching from the University of Utah. Jennifer was a two-sport Division I athlete and captain at the University of Delaware, playing both field hockey and lacrosse. She lives in Park City, Utah, where she enjoys an active, outdoor lifestyle with her husband and two children in the mountain town she's called home for almost thirty years. Jeff Shuck is an accomplished leader and entrepreneur with deep experience in leadership development, consulting, and social impact. Jeff is co-owner of Plenty Consulting with his business partner Jennifer Mulholland. Together, they have helped thousands of for-profit and non-profit leaders and organizations create their strategies, grow their fundraising, innovate new programs, and develop conscious cultures. Before founding Plenty, Jeff was co-founder and CEO of fundraising firm Event 360, raising nearly a billion dollars for charity over 12 years. Jeff graduated Phi Beta Kappa from the University of Rochester and earned an MBA from Kellogg School of Management and an MS in Predictive Analytics from Northwestern. His work in positive change and social impact has been featured in a variety of outlets such as Marketplace, the Wall Street Journal, Fatherly, and the Stanford Social Innovation Review. Jeff is an avid musician, writer, and fitness enthusiast and lives in Michigan City, Indiana with his wife and four children.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Eric Stone about building and measuring a high performance culture in the workplace. Eric Stone's passion for business led him to an influential twenty-six-year career at the iconic rental car company Enterprise Holdings, where he quickly became one of the most decorated Regional Vice Presidents in the company's history. His ability to connect and motivate employees from all different generations and demographics allowed his teams to sustain top-level results and a culture of pride. Eric attributes much of this success to his ability to create, ignite, and sustain a high-performance culture—one that enabled him to lead his teams through challenges like 9/11, the Great Recession, the COVID-19 pandemic, and the Great Resignation—along with an extraordinary ability to adapt to the unexpected and help others do the same. Eric retired from Enterprise in 2018 and founded Clear Path Ventures, which specializes in guiding young professionals and businesses as they navigate their path to success. Eric has served on the boards of multiple community-focused nonprofits, which focus on providing strategies and resources to close the opportunity gap for marginalized groups. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Eric Henry about maintaining healthy organizational culture during periods of growth. Eric Henry is the President of Carousel Digital Signage, a company that traces its roots to 1997 when one of its founders recognized the limitations of existing multimedia software for educational displays. This insight drove the mission to create user-friendly “signage” software, a principle that still defines Carousel's identity today. Eric fosters partnerships with esteemed global enterprises while crafting a strategy that centers on delivering unparalleled value to customers. A visionary leader, Eric thrives on discerning opportunities amid challenges and unearthing the potential within each individual he engages with on a daily basis. Eric's leadership embodies Carousel's commitment to making technology accessible while ensuring that every individual feels acknowledged and valued. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Dr. Anna Marie Frank about how our thoughts impact our happiness and health. Anna Marie is a doctor of Traditional Naturopathy, with a PhD in Natural Medicine. She also has training from the Gerson Institute, Amen clinics, Integrative Nutrition Institute, Mindvalley, National Wellness Institute, and the Wellness Council of America. She is a lifelong learner and continues to expand in the field of wellbeing Anna Marie healed her brain after years of depression and challenges with dyslexia and ADD. She is the creator and owner of Happy Whole You—a brain health-focused wellness center located in Bakersfield, California. Anna Marie is the formulator of a brain nutraceutical line, which includes “Happy You, Calm You, & Bright You.” Plus, she just launched her bioavailable liquid nutrition line. She is also the author of the self- improvement book, “Stop Bullying Yourself!” a guide to greater health, wealth, happiness, and success. https://happywholeyou.com/pages/podcast Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Robert J. Khoury about weaving dignity into the internship process. Robert J. Khoury is the co-founder and CEO of Agile Rainmakers, a high-impact advisory firm based in Chicago's Gold Coast. His 20+ year career in the financial industry has seen him in many roles: an equity derivatives trader, portfolio manager, corporate strategist, recruiter, hedge fund executive and private equity investor. Rob earned a BSE in Electrical Engineering at Princeton University and his MBA from Duke University's Fuqua School of Business. He takes great pleasure in supporting organizations, college students and recent graduates in experiencing outstanding internships. Rob has developed and managed a comprehensive internship program for college students that has resulted in a significant impact for dozens of students and clients alike. He has a passion for ensuring success. As a member of the Princeton Club of Chicago, for over a decade he organized intern luncheons for Princeton students eager to find opportunities in Chicago. He is the co-author of Intern Management: Principles for Designing an Exceptional Internship and How To Intern Successfully: Insights and Actions to Optimize Your Experience. Rob led personal and professional development seminars for Landmark Worldwide for several years; enjoys philanthropy and family vacations; and lives with his wife, Mary – a freshwater ecologist – and their two children in downtown Chicago overlooking beautiful Lake Michigan.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Lida Citroën about their book, THE NEW RULES OF INFLUENCE: How To Authentically Build Trust, Drive Change, And Make An Impact. Lida Citroën, author of THE NEW RULES OF INFLUENCE: How To Authentically Build Trust, Drive Change, And Make An Impact, is an award-winning branding and reputation management expert who designs and enhances the identities of executives, entrepreneurs, and thought leaders globally. As CEO and founder of LIDA360, LLC, Citroën is sought-after for her knowledge of personal brand development, reputation management, leadership communication, and online positioning. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Glen Wood about what it means to be sustainable in 2025. Glen Wood is the president and co-founder of Smart Vision Logistics (SVL), a company committed to the implementation of sustainable supply chains. As an authority on the economy and parental rights in the workplace, Glen has been featured on CNN, CNBC, the BBC, and in prominent publications like The New York Times and The Washington Post.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Tom Conlon about advice for young individuals searching for employment and key factors they should consider in their job search. North Street founder Tom Conlon has more than 20 years of experience in design, web programming, copywriting, operations, and people management. Prior to founding North Street, Tom began his career in the consumer publishing industry, first as a web designer and developer, then as a writer and editor for top media outlets including Wired, Men's Journal, AOL, and Popular Science. Tom earned a degree in Communications with a minor in History from Fordham University. He is a proud member of the New York City chapter of the Entrepreneurs' Organization, where he served as chair of the program's Accelerator for small businesses.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Niki Avraam about cultivating a leadership and ownership mindset. Niki Avraam empowers organisations and individuals to exceed their potential by promoting a culture of ownership and adaptability. Her mission is to energize the workforce and ensure we are ready for the future of work, which is NOW. With years of expertise as an employment and discrimination lawyer and as founder of Howat Avraam Solicitors, she demonstrates how embracing growth beyond comfort zones - what she calls "Preferred Discomfort" - leads to unprecedented success.  Check out all of the podcasts in the HCI Podcast Network!

Abstract: The article challenges the common assumption that platform markets will inevitably consolidate around a single dominant player in a "winner-takes-all" dynamic. It argues that network effects, while providing advantages to early leaders, do not predetermine long-term market structure. Rather, differences in strategy, business models, and community relationships allow multiple platforms to coexist by catering to specific user groups. The article presents examples from the ride-sharing and e-commerce industries showing how platform leaders have prospered by embracing a "positive-sum" philosophy - empowering diverse participants, fostering interoperability, and cultivating vibrant multi-sided communities. The authors conclude that a pluralistic, community-centric mindset positions platform leaders to become prosperous nodes within continually expanding and valuable technological networks, rather than pursuing market dominance alone.