Podcast appearances and mentions of josh vaisman

In a recent episode, I had an insightful chat with Josh Vaisman, co-founder of Flourish Veterinary Consulting and author of "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture." We explored how marketing, workplace culture, and leadership intersect in veterinary practices, and I'm excited to share some key takeaways and actionable advice that can help you enhance your practice's culture and client engagement. One of the main points we discussed was the importance of defining core values within your practice. Josh and I agreed that a strong culture not only attracts clients but also creates a positive environment for your team. We talked about how to articulate these values clearly and involve your team in the process, ensuring everyone understands and embodies them. Additionally, Josh introduced the concept of operational nudges and incentives to encourage behaviors that align with your values, like using peer recognition to reinforce positive actions. We also delved into the significance of psychological safety and how leaders can support their teams, especially during challenging client interactions. Josh shared some great tips on fostering a safe and supportive work environment, which is crucial for maintaining a positive culture. We even touched on the idea of filtering clients to ensure they align with your practice's values, which can help maintain a harmonious workplace. For those of you looking to enhance your practice's culture and leadership strategies, Josh's insights offer a valuable roadmap. Remember, building a positive culture is an ongoing journey that requires intentionality and commitment to shared values. If you're interested in diving deeper, I highly recommend checking out Josh's book and exploring the resources offered by Flourish Veterinary Consulting. Let's work together to create thriving environments for both our clients and teams!

This month we are starting a series called “Leading from Where You Are.” Throughout these episodes, we are diving deep into leadership within the veterinary field, exploring it from various perspectives—whether you're a seasoned practitioner, a student, or an expert in leadership. We'll discuss why it's crucial to embrace leadership no matter where you are in your career, reflecting on lessons we'd give our younger selves, and exploring ways to grow and lead more effectively. Our guest today is Josh Vaisman. Josh is the co-founder of Flourish Veterinary Consulting, the author of Lead to Thrive and holds a master's in applied positive psychology and coaching psychology. We are so excited to share this conversation with you!  We want to share a big thank you to our sponsor CareCredit. You can learn more about Veterinary Patient Financing for Providers through CareCredit by visiting: https://www.carecredit.com/providers/animal-healthcare/Remember we want to hear from you! Please be sure to subscribe to our feed on Apple Podcasts and leave us a ratings and review. You can also contact us at MVLPodcast@avma.org Follow us on social media @AVMAVets #MyVetLife #MVLPodcast 

Josh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to explore the nuanced concept of happiness in the workplace. They delve into the realistic expectations of happiness at work, especially in demanding environments like veterinary practices. Josh emphasizes the balance between striving for employee happiness and acknowledging the inherent challenges of the job. They discuss the pitfalls of solely chasing happiness and the importance of fostering a work environment that values fulfillment and pride over constant joy. This episode offers insightful perspectives for veterinary leaders on setting realistic goals and cultivating a supportive workplace culture. LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Uncharted Team Leads Summit: www.unchartedvet.com/tls2024 Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida's College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Josh Vaisman joins us to tackle the challenges of a struggling, disengaged team. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Josh dive into the symptoms of a low-spirited team and explore effective tools as well as strategies to lift morale. The discussion also covers culture renovation and whether leaders should aim for happiness or engagement in the workplace. Tune in for valuable insights on diagnosing and treating team issues to create a more positive and productive work environment. Let's get into this episode! LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Referenced Book: Culture Renovation: https://culturerenovation.com/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida's College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Josh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to talk about positive psychology and purpose driven leadership. Together they look at both sides of purpose, how it can be motivating to a team and how it can also be weaponized. They also touch on how purpose should not be prescribed and why it shouldn't be set in stone forever. LINKS Josh Vaisman on LinkedIn: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877 Flourish Veterinary Consulting: https://www.flourish.vet/ Lead to Thrive Book: https://www.barnesandnoble.com/w/lead-to-thrive-josh-vaisman-mappcp-pgd/1143946758 Uncharted Veterinary Conference 2024: https://unchartedvet.com/uvc-april-2024/ Leadership Essentials Certificate: https://www.vetfolio.com/learning-paths/uncharted-leadership-essentials-certificate Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive.

Josh Vaisman, MAPPCP (PgD) has a fascinating veterinary career. He started as a PetSmart associate. He became a veterinary assistant and then a veterinary practice owner, multiple times.  After some hard realizations, he got a Master's of applied positive psychology and coaching psychology. So, in 2018 he founded Flourish Veterinary Consulting which translates the science of human thriving to empower veterinary organizations in cultivating workplaces where professionals can thrive. He also recently worked with AAHA to publish the book Lead to Thrive: The Science of Crafting a Positive Veterinary Culture. So, now Josh is a well-known speaker, author, and veterinary culture consultant.In this episode, we discuss- Veterinary Practice ownership as a non-veterinarian- The fear of failure- Different definitions of success- Secrets to Thriving in Vet Med- And Much More! Resources- Flourish Veterinary Consulting- Lead to Thrive book on AAHA- Lead to Thrive book on Amazon- Lead to Thrive audiobook at Barnes & Noble- Shawn Achor's book The Happiness Advantage- Shawn Achor TED talkSupport the showMore Vet Life Reimagined?

"The what and the why of leadership is not up for debate anymore. We know what leadership is supposed to be, and we know what workplaces are supposed to be so that the human beings in it can actually get the work done. It's the how that we're catching up on." - Josh Vaisman "I'm excited. I feel like we're at, or past, a tipping point in the profession. People really, really want to shift towards better places. It's just about finding the ways to get us there." - Dr Marie Holowaychuck Two quotes, one message: veterinary leadership teams around the world know what needs to be done.  We just need a little help to get us there.  In this episode my guests Dr Marie Holowaychuck and Josh Vaisman provide some of that help with this conversation about the four pillars that the better workplace you want to create needs to be built on.  Dr Marie Holowaychuck is a specialist in small animal emergency and critical care. She's also a certified coach, yoga and meditation teacher, facilitator, and keynote speaker who dedicates her time and energy to sharing evidence-based information regarding mental health and wellbeing. She has more than 20 years of veterinary practice experience in academic, private, and corporate settings. She's led workshops and lectures and delivered keynotes to a range of audiences in Canada, the USA, and worldwide. Josh Vaisman is a Workplace Culture Consultant, Keynote Speaker, Positive Leadership Advocate and the author of "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture".  He holds certificates in areas such as Positive Psychology, Workplace Culture, and Building Effective Teams, and has a Masters level education in Applied Positive Psychology & Coaching Psychology. He co-founded Flourish Veterinary Consulting LLC to bring the knowledge he's obtained to life. This episode was recorded live at IVECCS 2023. Use discount code VetVault2023 for a 35% discount when you become a VECCS member before May 2024, and join us at IVECCS 2024! Topic list: 05:06 - The Impact of Culture on Well-being05:31 - The Four Pillars of Energetic Leadership06:10 - The Challenges of Veterinary Leadership07:05 - The Types of Clients Seeking Help08:04 - The Most Challenging Aspects Post-COVID10:34 - The Importance of Personal Well-being for Leaders13:35 - Empowering Teams for Personal Well-being18:16 - Practical Ways to Empower Team Members20:22 - The Challenges of Rapid Growth and Team Expansion24:37 - Addressing Psychological Health and Safety27:08 - The Resistance to New Workplace Norms29:12 - The Importance of Psychological Safety32:19 - Cultural Architecture and Unintended Consequences35:28 - The Importance of Clarity in Leadership38:45 - Key Takeaways from the IVECCS Session Join our community of Vet Vault Nerds to lift your clinical game and get your groove back with our up-to-date, easy-to-consume clinical episodes at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠vvn.supercast.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Get help with your cases in our ⁠⁠⁠⁠⁠Specialist Support Space.⁠⁠⁠⁠⁠ V⁠⁠isit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thevetvault.com⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠for show notes and resources related to this episode. Connect with us through our online ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Vet Vault Networ⁠⁠⁠⁠⁠⁠⁠⁠k⁠⁠⁠ for episode highlights, clinical resources, discussions, questions and support. Subscribe to our weekly newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠ for Hubert's favourite clinical and non-clinical learnings from the week. ⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/vet-vault/message

If you follow Zach Mercurio, PhD, on social media (which we highly recommend you do as soon as possible), you'll see quickly that he has a clear point of view: For an organization to be successful, its people need to know they matter.   In this episode, Zach, a speaker, author, researcher, and consultant helping organizations take an evidence-based approach to culture and leadership, discusses why “difficult” team members are usually the product of a poor culture, not the cause; why work and life can't actually be separate; and what makes medical professionals struggle with burnout and disengagement in spite of having one of the strongest “whys” in the world.   Mentioned in this episode:   Find Zach at com or on LinkedIn Read Zach's book, The Invisible Leader: Transform Your Life, Work, and Organization with the Power of Authentic Purpose  Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023)  Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions. The CareCredit health and wellness credit card is accepted at locations enrolled with CareCredit in the United States.

In case you missed it: Debbie Boone, CVPM, and Josh Vaisman, MAPPCP (PgD), combined forces in front of a live audience at AAHA's annual conference, AAHA Con, in September 2023. Debbie and Josh both published books this year, and both of them have appeared on Central Line to talk about them, but the two of them together are unarguably an unstoppable force for positive change.   Mentioned in this episode:   Hospitality in Healthcare: How Top Performing Practices Boost Team Happiness and Give the Best to Their Patients, by Debbie Boone, CVPM  Lead to Thrive: The Science of Crafting a Positive Veterinary Culture, by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023)  Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.

Join us for an inspiring interview on Central Line this week as Alyssa Mages, BS, CVT, discusses her journey as a resilient veterinary educator, trainer, coach, and entrepreneur. Alyssa is an unwavering empowerment enthusiast who shares her passion for advancing veterinary teams and the pivotal role of veterinary technicians in shaping the industry's future. Discover what it means to level up for a brighter tomorrow and gain inspiration from Alyssa as she outlines her vision for a thriving future in our field. Alyssa is a familiar face here on Central Line. She last joined our show in 2022 for a panel interview alongside our friends Michael Shirley of Family Pet Health, Josh Vaisman of MAPPCP, CCFP, Flourish Veterinary Consulting, and Phil Richmond, DVM, CAPP, CPPC, CPHSA, CCFP, Flourishing Phoenix Veterinary Consultants. You can revisit that episode called 'All Aboard the Veterinary Energy Bus' here: https://aaha.podbean.com/e/all-aboard-the-veterinary-energy-bus-panel-interview-from-connexity-2022/ We also mentioned the amazing work taking place with BLENDVet in this episode, you can learn more about BLENDVet here: https://www.blend.vet/ Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.

We've featured a number of guests on Central Line who feel that positive, inclusive leadership is, if not the only key, one of the most important factors in creating a thriving veterinary profession – and Sara Taylor, RVT, has been quietly bringing those recommendations to life in her role as vice president of veterinary nursing at the San Francisco SPCA.   Sara, a career technician with almost three decades in the profession, knew she wanted to create a team that felt safe to try new things (and safe to fail at them!), had opportunities for personal and professional growth, and reflected the population they serve. Focusing on psychological safety, diversity, and training and developing talent from within, Sara's team is a case study in how much positive leadership and true inclusivity can accomplish.   Mentioned in this episode:   Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023) Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.

Technician retention and good leadership are inextricably linked, according to Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC) and Natalie Boursiquot, BS, RVT. From the role individuals can play in systemic change to insights into how leadership can show credentialed technicians – and all veterinary team members – they truly matter, these technician leaders make a clear case for why a laser focus on technician empowerment and sustainability just makes sense.  *This was originally intended as a panel discussion including Heather Prendergast, RVT, CVPM, SPHR, but Heather had some tech issues and only makes a short cameo at the beginning of this conversation. Stay tuned for her solo episode!   Mentioned in this episode:   Reach Liz on social media @lizhughston and Natalie @natalie.b.rvt Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023) Natalie and Heather are co-chairs of the task force behind the 2023 AAHA Technician Utilization Guidelines, available NOW at org/technician-utilization! Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.

You know that feeling you get when you have a real, meaningful interaction with someone? It might be with a friend or a complete stranger, maybe a few minutes or even a few seconds, but you walk away with your heart a little lighter than it was before. This type of connection, according to Andi Davison, LVT, CAPP, APPC, positive change agent at Flourish Veterinary Consulting, isn't just nice—it's essential.   Andi breaks down the evidence behind positive psychology's PERMA model, which includes relationships as one of pillars that contribute to helping us flourish. In her role working alongside Josh Vaisman, MAPPCP (PgD), at Flourish Veterinary Consulting, Andi helps practices, groups, and individuals learn to create better connections. Join us as Andi explains how her lifelong involvement with horses has helped her understand the ingredients of true connection: vulnerability, authenticity, trust, kindness, and belonging/mattering.  Mentioned in this episode:   Reach Andi at andi@flourish.vet Flourish Veterinary Consulting Martin Seligman and the UPenn Positive Psychology Center Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023) Central Line is generously supported by CareCredit.   Wish you could watch these conversations? Catch Central Line on YouTube.   Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.

It's the end of the second day of our special ⁠IVECCS⁠ series where we share a short highlights reel every day from our conversations with the amazing speakers at IVECCS '23 about what is new and what's important in the land of emergency and critical care.  Today I had the pleasure of interviewing 6 world-class specialists, talking about decontamination for toxins with Dr Virginie Wurlod, creating businesses with a culture that protects mental well-being with Josh Vaisman & Dr Marie Holowaychuk, point of care ultrasound in the blocked cat with Prof Marc Seitz, surgical tips for wounds and for septic peritonitis with prof Karen Tobias, cool stuff for treating pancreatitis with Prof Harry Cridge, and reducing cognitive load in veterinary practice with Dr Rebekah Donaldson. As you can imagine - I'm like a kid in a candy shop, and you'll have some epic content coming over the next few months, but for now, here are our daily highlights of little nuggets that I've pulled from each of these conversations.  Here's a link⁠ for our 40% off IVECCS discount to our clinical podcasts. The Vet Vault is supported by ⁠Tarkine Shoes⁠ - the world's most eco-friendly high-performance running shoe, (and also my favourite high-performance work shoe!) They've given us a 30% discount for all Tarkine purchases during IVECCS. Use code Vetvault at checkout when you purchase your Trail Devils, or anything else in the Tarkine store. --- Send in a voice message: https://podcasters.spotify.com/pod/show/vet-vault/message

This week on the Uncharted Podcast, practice management geek Stephanie Goss is joined by a very special guest, former practice manager and author of the new AAHA press book Lead to Thrive - The Science of Crafting a Positive Veterinary Culture, Josh Vaisman, MAPPCP (PgD). Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies. Josh and Stephanie are looking at Josh's new book through the lens of his practice management road and the journey he took to becoming a positive leader and force for good in our field. They talk about their own success and failures in an unflinchingly honest and vulnerable way. Let's get into this... Buy Josh's New Book - Lead to Thrive here (AAHA MEMBERSHIP NOT REQUIRED TO BUY!) NEVER UNDERESTIMATE THE IMPACT OF A POWERFUL PARTNERSHIP - The Wright Brothers. Venus and Serena. Han Solo and Chewbacca. Okay, that last one was (far) far-fetched… but there's no denying that all of these rockstar duos made a lasting impression on us. They innovated, discovered, experimented, and explored the unknown, all to leave the world a bit better than they found it. Veterinary practice leaders can form powerful partnerships just like these. Collaboration in leadership might sound simple, but for any of you that do it on a regular basis, you know it can be anything but easy! Every partnership (like every veterinary practice) is unique and faces very specific challenges. To be successful, you must identify your strengths and weaknesses as individuals and as a pair. By working to further your skills within your respective role, then coming together to work collaboratively with your partner, you can quickly break problems down into manageable pieces and move forward as a team. This December, The Practice Leaders Summit is here to infuse the powerful veterinary partnership of practice owners and practice managers with renewed energy and understanding. You both want a strengthened foundation to guide the practice (or practices!) you lead so that it can continue on to future success. Sign up today! Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

Caffeinators, hold on to your socks because this episode is going to knock them off! If you read veterinary publications with articles on workplace culture, you've probably read something written by Josh Vaisman. We were fortunate enough to have him come by the Vet Tech Cafe recently and, wow, was this an awesome conversation! Josh started out in veterinary medicine as a veterinary assistant, has been a practice manager and practice owner(!), and then went back to school and got his Master's Degree in Positive Analytical Psychology and Coaching Psychology and is now pouring his energy into improving workplace cultures and environments. He started Flourish Veterinary Consulting a few years ago providing consultation services for veterinary practices and most recently has a new book out called, "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture". There are so really groundbreaking ideas in this episode-give it a listen and let us know what you think!   Show Links: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/ https://www.flourish.vet/   Our Links: Follow us on Facebook: https://www.facebook.com/vettechcafe Follow us on Instagram: https://www.instagram.com/vettechcafepodcast Follow us on LinkedIn: https://www.linkedin.com/company/vet-tech-cafe Like and Subscribe on YouTube: https://www.youtube.com/channel/UCMDTKdfOaqSW0Mv3Uoi33qg  Our website: https://www.vettechcafe.com/ Vet Tech Cafe Merch: https://www.vettechcafe.com/merch If you would like to help us cover our podcast expenses, we'd appreciate any support you give through Patreon. We do this podcast and our YouTube channel content to support the veterinary technicians out there and do not expect anything in return! We thank you for all you do.

Josh Vaisman, MAPCPP (PgD), makes a return appearance on Central Line, this time on his own (catch his ensemble episode at Connexity with three other rock stars here) to celebrate the launch of his first book, Lead to Thrive: The Science of Crafting a Positive Veterinary Culture.   Josh is a light-bringer, a do-gooder, and a mood-lifter for sure, but he's also a former practice owner and co-founder of his current company, Flourish Veterinary Consulting, and he knows what it means to run a business. Even if books about positive psychology aren't your usual fare, his evidence-based approach to positive leadership makes good business sense. No matter what your role, in the veterinary team or beyond, Josh will convince you that you can be part of creating a workplace you love. Pre-order Lead to Thrive NOW at aaha.org/leadtothrive, and catch Josh in the AAHA Community (this event will be open to members and nonmembers!) for a presentation and live Q&A.    Find all of AAHA's most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.  Wish you could watch these conversations? Catch Central Line on YouTube. Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender, LLC.

Working in a veterinary clinic can be stressful and downright depressing at times. A positive leadership team and support structure can make your job more enjoyable and meaningful. This week we've got Josh Vaisman to discuss his survey called “Leadership & Workplace Experience Study: The Impact of Positive Leadership on Veterinary Teams.” Viewfinders, this is a conversation we think you'll find helpful for your team! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are joined by Josh Vaisman, MAPPCP, CCFP, founder of Flourish Veterinary Consulting. We take a deep dive into his survey on what factors make a great veterinary workplace and how you can make yours better! This conversation is full of advice and experiences that will benefit any team member. If you're struggling with your leadership, we suggest sending them a link or playing this episode out loud so they can hear! Subtle, we know. Thank you, Josh, for sharing your positive vibes with the Viewfinders! If you'd like to learn more about Josh, check out these links: * Flourish Veterinary Consulting website: www.flourish.vet * Study report: https://www.flourish.vet/positive-workplace-study-results * Josh's LinkedIn: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/ #veterinary #veterinary #vettech #veterinarytechnician#veterinary #podcast

Andrea and David have Josh Vaisman, MAPPCP (Ph.D.), the Founder and Lead Positive Change Agent at Flourish Veterinary Consulting, back on the show for another round of PAWSitive Leadership through the lens of employee-centric practices. In this episode, Josh talks about leadership in the 21st century and how employee job satisfaction and commitment play a key role. We dig into workplace well-being and how leaders can make an impact where our teams need it most.  Learn more about Josh:  LinkedIn https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/   Flourish on LinkedIn https://www.linkedin.com/company/flourish-veterinary-consulting/?viewAsMember=true  Facebook https://www.facebook.com/flourishveterinaryconsulting Instagram https://www.instagram.com/flourishveterinaryconsulting/?hl=en  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/     

On today's episode, we switch from dealing with toxic staff and open up a conversation about toxic clients and how to handle those difficult conversations. You'll hear from international consultant and The Jerk Researcher, Dr. Cynde Courtney and Founder & Lead Positive Change Agent of Flourish Veterinary Consulting, Josh Vaisman. Dealing with difficult clients at your clinic is stressful for you and your staff. How do you assess and what do you do? What can you say to deescalate anger or annoyance? The ultimate goal is to find a way to make it right in the midst of frustration and reach a level of understanding. It's important to avoid reactionary responses, remove any biases, actively listen, and remain genuine. We discuss ways to empower these types of clients and how to prepare your staff for these interactions to protect their own well-being. Be sure to use these resources below that were discussed today from our guests to help you navigate client communication. Subscribe to this podcast today to never miss an episode, and share with your veterinary colleagues! Flourish Veterinary Consulting https://www.flourish.vet/ The Jerk Researcher https://www.thejerkresearcher.com/ Code of Conduct AVMA News: https://www.avma.org/news/fight-contagious-toxicity-write-code-conduct-clients-and-clinic Chelsea Jankowski of Family Pet Health Center in South Bend, Indiana (Idea around coming up with ideal client first and then working backward to the boundaries they want to set) https://familypethealthcenter.com/ Caitlin DeWilde's Social Media Marketing for Veterinary Professionals: https://www.amazon.com/gp/product/B0B92HRJQP/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i0 OR https://www.thesocialdvm.com/book

Josh Vaisman from Flourish Veterinary Consulting joins us to talk about meaningful ways that pet parents can show vets their gratitude, and vice versa, how veterinarians can show the best level of care for their clients. If you want to dive into preparing for vet visits, understanding veterinary burnout, and paving the way for a great next visit, listen to Josh's discussion about what goes on behind the scenes at veterinary clinics and how to make sure you help your vet thrive.

Joining our show this week is Phil Richmond, DVM, CAPP, CPPC, CPHSA, CCFP, Alyssa Mages, BS, CVT, Josh Vaisman, MAPPCP, CCFP, and Michael Shirley. Connexity 2022 is in the books, and it was a gathering of true veterinary believers – hopeful, brilliant, and authentic. The four changemakers on this episode – Alyssa Mages, BS, CVT, of Empowering Veterinary Teams; Michael Shirley, of Family Pet Health, Josh Vaisman, MAPPCP, CCFP, of Flourish Veterinary Consulting, and Phil Richmond, DVM, CAPP, CPPC, CPHSA, CCFP, of Flourishing Phoenix Veterinary Consultants - are making waves, big and little, in the veterinary world by sharing what they've learned about what it really means to “be positive” and take a team approach to wellbeing. In a time when attracting and retaining veterinary professionals is at the top of everyone's wish list, these four guide us past the pizza party into the changes in thinking that will help keep our teams together.  If you want to see all our guests (and our fangirl host) geek out about each other in one room, watch this episode on YouTube!  Find all of AAHA's most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.  Send us feedback or questions anytime at podcast@aaha.org.  This episode was produced by Clear Contender LLC.

In this episode, I'm joined by a previous guest Josh Vaisman who is the Co-Founder of Flourish Veterinary Consulting. Josh's experience and empathy for veterinary medicine is incredible and as you with learn he's a joy to listen to. DO NOT forget to sign up for the survey he and the Flourish team have put together https://www.flourish.vet/post/workplacestudy (HERE). The growth and demand for Flourish since we spoke pre-pandemic What's changed? What are most practices asking for? The Positive Leadership Framework. The idea of putting effort into the people you work with and who work for you. The four P's (Psychological Safety, Purpose, Path, and Partnership) Josh's hiring process and outcome for team growth (definitely worth taking some ideas from). https://www.flourishveterinaryconsulting.com/ (Website) https://www.instagram.com/flourishveterinaryconsulting/ (Instagram) https://www.facebook.com/flourishveterinaryconsulting/ (Facebook Page) https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgc-8371877/ (Josh's LinkedIn) Our Sponsors https://www.veterinariansuccesspodcast.com/guardianvets (GuardianVets) (be sure if you reach out to mention us for 50% off your first month) https://www.veterinariansuccesspodcast.com/vetcheck-pet (VetCheck Pet Urgent Care Center Franchise)

How can I avoid burnout and get more fulfillment from my career? That's the golden question these days… Join me in this episode of the Inventory Nation Podcast as I welcome Josh Vaisman, MAPPCP, CCFP, to talk about navigating the challenges and hardships you face as a veterinary professional and how to truly thrive in your career. For more information about Inventory Ally, check out: www.inventoryally.comFor show notes, podcast information, and more, check out: www.vetlogic.co/podcast

In This Episode:Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better!Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!More About Josh Vaisman, MAPPCP, CCFP:Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day.  Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship, and a passion for guiding leaders to cultivate work environments in which people can thrive.Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

“Eliminating problems is not the answer to mental health and wellness challenges.” If you spend 100% of your time weeding a garden, and 0% of your time planting it, ultimately you will have a frustrating and barren garden. This is the basic premise that Josh Vaisman brings to the podcast as he and Dr. Andy Roark discuss how we cannot remove challenges until we are happy, and what other approaches we should consider. LINKS: Zack Mercurio Homepage: https://www.zachmercurio.com/ Strategic Planning Workshop Series: https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/ What's on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST: Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies."

In this episode, host Brendan Howard interviews veterinary consultant Josh Vaisman. Josh Vaisman has been a member of the veterinary community since 1995 and in 2009 became the practice manager and owner of two small-animals veterinary practices. Running the two practices, Josh found himself burnt out and made the decision to step away from practice management. Since then he has been on a mission to help veterinary professionals create positive work environments and avoid getting burnt out as he did. This is why, in 2018, Josh co-launched Flourish Veterinary Consulting. Flourish Veterinary Consulting helps veterinary professionals create positive work environments. Using positive psychology techniques, they aim to revolutionize the veterinary field by promoting self-sustaining, flourishing work environments. As well as being the co-founder of the company, Josh is their lead consultant and positive psychology practitioner. Josh has a master's degree in Applied Positive Psychology & Coaching psychology and has also gained certificates in Positive Psychology, Workplace Culture, and Building Effective Teams. In this episode, he discusses the philosophy of the four P's in order to be a successful and positive leader in veterinary medicine.

Perhaps one of the toughest challenges veterinary professionals face each day is maintaining a positive attitude. Positive work cultures begin with positive leaders, and that's what we're going to discuss today. … Josh Vaisman, CCFP, MAPPCP spends his days helping veterinary professionals create positive work environments. A self-described “happy guy,” Josh shares his enthusiasm with the Viewfinders today - and we take this opportunity to tackle the toughest topics you're facing each day! … Hosts Dr. Ernie Ward and Beckie Mossor, RVT begin by asking how can we reach or influence negative bosses? What id they don't want to embrace a positive or safe workplace? What's an employee to do? … Josh then explains what a “psychological safe space” is and why your clinic needs one, pronto! (Hint: it's something we've been talking about for years on the podcast, so the Viewfinders are well-prepared for today's lesson!) … Josh details how anyone - and everyone - can find positivity in daily practice and what do to when you encounter negative vibes, poor managers, and toxic teammates. … Viewfinders, this is another excellent podcast you may want to play out loud in your treatment areas for “you know who” to hear! Let us know your thoughts! … Find out more about Josh's work here: www.flourish.vet https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgd-8371877/ https://www.facebook.com/flourishveterinaryconsulting

In this episode, Andrea & David interview Josh Vaisman, CCFP, MAPPCP (PgD) the Positive Change Ninja and Co-Founder of Flourish Veterinary Consulting, LLC about how to be the PAWsitive Leader in your veterinary practice. Josh talks to us about positive psychology, asking the right questions, and leading through a supportive lens instead of shaming. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! Andrea Crabtree Wood @andrea.crabtree.167  David Liss @david.liss.3 @FurPawsConsulting #pawsitiveleadership #petcarewithheart #practicemanagement #veterinarymedicine #vetmed #managmentpodcast  https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgd-8371877/ Flourish Veterinary Consulting LLC Josh Vaisman: https://www.flourishveterinaryconsulting.com/  Andrea Crabtree Wood: https://www.furpawsconsulting.com/   https://www.linkedin.com/in/andrea-crabtree-000a7985/  David Liss: https://amerivet.com/  https://www.linkedin.com/in/david-liss-mba-cvpm-phr-ccfp-6915743b/ 

This week I chat with founder of Flourish Veterinary Consulting, Josh Vaisman.  Josh is a certified compassion fatigue counselor.  He believes all veterinary professional deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary expertise, a master's in applied positive psychology and coaching psychology and an education in positive leadership and positive organizational scholarship to help individuals do just that. To find out more info, head to www.flourishveterinaryconsulting.com.   

Can you cultivate resilience?Josh Vaisman is back! Josh is a positive psychology practitioner and co-founder of Flourish Veterinary Consulting. He believes that all veterinary professionals deserve to feel fulfilled by their work each and every day. Additionally, he believes that people are inherently resilient and we can function much better if we acknowledge the less than ideal situation, embrace the suck, and look for what we can control by asking ourselves, “What else is here?” Josh knows that in times of crisis, effective leaders don't put on airs of false positivity. Instead, they are vulnerable and they embrace the reality of the situation. Effective leaders give people the space to honor their humanity and approach crises with honesty and vulnerability. This sort of reaction to uncertainty creates a great environment for teams to look into what they do have control over and what they can collaborate on to make things better. Resilient leaders focus on sharing a lot more and micromanaging less when chaos ensues.Thank you for listening!Please like and subscribe here and on your podcast app of choice. Also, share freely!Have a question for us? Visit the website https://www.abundantbeans.com to contact us!

In this episode, Josh Vaisman Co-Founder of Flourish Veterinary Consulting joins to talk about how a personal burnout crisis lead him to find his passion, which is helping those that work in veterinary medicine have long, happy, and flourishing careers providing the best care they can. · How working at PetSmart lead him to his introduction into veterinary medicine. · How his career developed, and he found his specialization in practice management. · The relationships that allowed for some tremendous opportunities for financial and professional growth. · Why he felt burned out and how he knew he could not carry on doing everything the way it was currently structured. · How Flourish was founded. · The ideas and concepts behind positive psychology · The virtuous up-cycle · Why we are looking to be at a +5 stage of life · How to approach life more positively and the spillover effects of that. · The scientific and statistical evidence of positive workplace culture. · What is an ENPS Score. Why they matter for veterinary hospitals. Also, the average being between -10 and 10. · Helping co-launch the Power of Ten Leadership Program for Practice Managers. Website: https://www.flourishveterinaryconsulting.com/ (https://www.flourishveterinaryconsulting.com/) Facebook Page: https://www.facebook.com/flourishveterinaryconsulting/ (https://www.facebook.com/flourishveterinaryconsulting/) Josh's LinkedIn: https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgc-8371877/ (https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgc-8371877/) https://medici.cx/vetsuccess (Learn about Medici )