PAWSitive Leadership Podcast

In this episode, Andrea and David chat with Dr. Lauren Jones, Director of Veterinary Medicine at Shepherd Veterinary Software, Practice Owner at Veterinary Hospital of Chester County, Vet Ninja and Happiness Advocate. Dr Jones gave us tips not only on practice software and efficiency, but how to have a fulfilling and happy career. She clarified the keys to finding efficiencies within veterinary software. But she also emphasized how we need to take care of each other in the veterinary practice. Dr Jones advocated for  work/ life balance to counteract and work through burnout. She is all about 'remembering your why,' in everything you do. Come learn about veterinary software, happiness and more in yet another exciting episode.    So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Dr. Kelly Cooper, Veterinarian and Owner of Reality Vet Coaching and Consulting. Together they talk about what it means to be a new leader in veterinary medicine and how to tackle some of the difficult tasks that come with that role. Dr. Cooper talks about how keeping a sense of curiosity and partnership in the role will help the new leader thrive.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Rhys Giannarelli, Veterinary Practice Owner and owner of Innovative Veterinary Management Solutions where he provides veterinary leadership teams with the tools and strategies to get their practice on track  to accomplish their long term goals. Rhys gets candid with how he was able to provide a psychologically safe environment for his team that helps them work together to make decisions that best align with their practices core values.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Dr. Natalie Fayman DVM, iPEC Certified Professional Coach, Energy Leadership Index Master Practitioner, COR.E Wellbeing Dynamics Specialist, Owner of No Limits Coaching and Recovering Workaholic. Preventing and overcoming burnout in the veterinary field is a daunting task, but Natalie talks about finding the right tools to help those who know they need help but don't know where to start.    So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Jennifer McFatter, CVPM, CVBL, SHRM-CP, aPHR, CCFP, FFCP. Jenn is a multi-site certified veterinary practice manager at National Veterinary Associates. Passionate about veterinary medicine and the talented people in the field, Jenn talks about her passion for taking care of the people who take care of the pets and creating and maintaining a positive culture to nurture high-performing veterinary teams.    So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Grace Ursery RVT, CVPM and owner of Vet Money Geek where she provides financial guidance and coaching for the independent owners of veterinary practices. Grace gets into the art of conveying the value in service from the patient visit to capitalizing on inventory management to what it takes to keep the hospital running efficiently.    So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links:  https://www.vetmoneygeek.com/ https://www.linkedin.com/in/gracewursery/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

In this episode, Andrea and David chat with Joe Chickerillo, Vice President of Sales with Chckvet, formerly known as Chckup, a fully integrated veterinary business tool that includes online scheduling, client engagement, and analytics. Together, they talk about the changes in the veterinary practice, especially in the way of improving efficiency when scheduling appointments. Taking a deeper dive into the conversation of embracing the fear of change, Joe talks about learning to let go of the norm and lean into efficiency so that we can save time, grow the practice, and help more pets. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://www.linkedin.com/in/joechick/ https://chckup.app/ https://www.mydentalsop.com/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David chat with Paws Time Owner, Connie Gualiano about on hold marketing solutions in the veterinary practice. Being placed on hold to hear Christmas music in July is not as beneficial to the veterinary practice as you may think. Connie speaks from the pet owners perspective on how having concise, relevant information catered specifically for your veterinary practice can provide your clients with valuable education that they may not receive at every visit.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David bring safety back with Jessica Molina, PHR, CVPM, ARM with Hub International. Bringing it all the way back to identifying the safety risk then creating and implementing training, then assessing staff on potential safety risks within the veterinary field. Opening the robust conversation into how we can be more proactive in preventing workplace injuries. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://www.linkedin.com/in/jessica-molina-60834449/ https://www.hubinternational.com/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David chat with Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry). Founder of "Beyond the Crown Veterinary Education," Mary gets to the root of training, education and passion behind her work in veterinary medicine. Voted VMX Veterinary Technician of the Year, Mary talks about where her career in veterinary medicine has taken her and how to never say no to an opportunity. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://www.btcveted.com/ mlberg@btcveted.com   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode Andrea and David chat with David McCormick, CVA with Simmons and Associates about prepping your practice for sale. David gets in the weeds with how managers can be an intricate part of preparing the practice owners exit strategy and participating in a smooth transition to new ownership. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://www.linkedin.com/in/dfmcc/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David interview Mary Mangioi, BA, JD with Veterinary Practice Group at Forchelli Deegan Terrana LLP. Mary talks with us about the importance of having a good relationship with your practice attorney. She explains different types of buying & selling practices, real estate, the importance of employee contracts, DEA compliance, restrictive covenants, and SOPs.  So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links:  https://www.linkedin.com/in/mary-mongioi/ https://www.forchellilaw.com/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David interview Dr. David Bessler, CEO, and David Glattstein, President, the co-owners and founders of Veterinary Emergency Group, or VEG. Bessler & Glattstein talk about what they are doing to shake up veterinary emergency medicine, creating an exciting and rewarding workplace, and helping clients and patients when they need it most. This episode is a great insight into successful entrepreneurship and innovation in vet med.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://veterinaryemergencygroup.com/ https://www.instagram.com/veterinary_emergency_group/?hl=en https://www.linkedin.com/in/david-bessler-2098044/ https://www.linkedin.com/in/david-glattstein-b81a2511/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode with Andrea & David, they talk with Nancy Dewitz about Practice Management Software selection for a veterinary practice. Nancy educates us on the importance of selecting the right PMS, the importance and cautions on AI, and third-party software integrations. This is one you won't want to miss!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://www.linkedin.com/in/nancy-dewitz-8a18a2b/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Join us on this episode of the Pawsitive Leadership Podcast as we sit down with Connie Guiliano, the owner and founder of PawsTime, a company that creates custom and unique on-hold messages for your practice. With 18 years of experience in the message-on-hold industry, Connie brings a wealth of knowledge to the table. We talk about client loyalty, how to solve communication issues between clients and reception, and how on-hold messages can make a positive impact on your practice!   Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: www.pawstime.com/ https://www.facebook.com/pawstimeforvets https://www.linkedin.com/in/pawstime/ https://www.linkedin.com/company/pawstime/   Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Andrea and David are joined by special guest Isaiah Douglass, a financial advisor and expert in bitcoin, to discuss the intersection of cryptocurrency and veterinary practices. As bitcoin and other digital currencies continue to gain popularity, veterinary practices are exploring how they can integrate these technologies into their business models. Isaiah shares valuable insights and practical tips for veterinary practice owners looking to navigate the world of cryptocurrency, offering a fresh perspective on financial management in the veterinary industry. Tune in to learn how bitcoin could impact the future of veterinary practices and how you can stay ahead of the curve!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://veterinarianfinancialadvisornetwork.com/advisors/isaiahdouglass/ https://www.veterinariansuccesspodcast.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David talk with Heather Prendergast, RVT, CVPM, SPHR, and the CEO of Synergie Consulting about all things leadership in a veterinary practice, including culture, KPIs, critical goals, and difficult conversations. As an author, technician, leader, manager, presenter, and advocate for our profession, you won't want to miss this one!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://www.linkedin.com/in/heather-prendergast-rvt-cvpm-sphr-aa907048/ https://www.viticusgroup.org/animal-health   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Come hang out with Andrea and David as we explore the world of contracts in veterinary medicine with the extraordinary Randy Trammell, Esq! Randy explains the three things you should look for in any contract, owning a veterinary clinic as a non-DVM, common legal mistakes, and much more. Things get heated in this episode so be sure to tune in!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/randy-trammell-82938099/ https://mahanlaw.com/about-us/randy-d-trammell-esq/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

Join Andrea and David as they delve into the fascinating world of veterinary pharmacy medicine with the insightful Dr. Lauren Forsythe. We explore the crucial realm of DEA compliance, discuss the distinctions between human and veterinary medicine, provide guidance on navigating the often complex process of securing prescribed medications when commercial pharmacies reject your requests, and shed light on the art of compounding and how you can and can't do it in your practice. This episode is a must-listen for anyone seeking a deeper understanding of the pharmacy side of veterinary medicine.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/laureneichstadt/ https://www.findlay.edu/pharmacy/ https://illinois.edu/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David talk with Dani Rabwin, DVM, Founder & CEO of Ready, Vet, Go, & associate veterinarian at VCA Broadway Animal Hospital about the importance of mentorship. Dr. Rabwin shares how mentorship is key to recruiting and retention with new and recent graduates. She digs into why it is important for veterinary practices to create a program in their practice and what should be included with mentorship.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/dani-rabwin-18034b217/ https://readyvetgo.co/ https://pethospice.bluepearlvet.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Join us as we sit down with Dr. Jennifer Hawkins, the Executive Director of the Southern California Veterinary Medical Association! In this insightful conversation, we delve into the ever-evolving landscape of shelter medicine within the veterinary industry, discussing its remarkable growth and its pivotal role in animal welfare. Dr. Hawkins also shares her invaluable insights on the significance of community outreach in building strong veterinary networks and fostering positive change. We also we explore the transformative power of looking through different lenses as leaders, providing a fresh perspective on leadership in the world of veterinary medicine.    Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/jennifer-hawkins-9b294924/ https://www.scvma.org/leadership/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David chat with Will Lindus, Director of Operations at IT Guru about all things cybersecurity. Will talks with us about phishing, antivirus, ransomware, RATS, quishing, and more! We learn what these are and how to keep our practices safe!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/williamlindus/ https://itguru.vet   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David talk with Cindy Trice, DVM, Founder & CEO of Relief Rover, Co-Founder & Chief Innovation Officer of KickIt Pajamas, & Relief Veterinarian. Dr. Trice talks with us about how to find a Relief Veterinarian that fits your practice and how Relief Rover can work for you. Dr. Cindy gets into relationships with Relief Vets, and how "dating" can lead to a great marriage!    Show Links: https://www.linkedin.com/in/cindy-trice-9464566/ https://reliefrover.com/ https://kickitpajamas.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David interview Caroline Brookfield, DVM, relief veterinarian, speaker, and stand-up comedian. We talk about how creativity can be vulnerable and rewarding at the same time and what creativity looks like in a veterinary practice. Dr. Caroline talks with us about how to rebound after a tough day using a creative space and how creative leadership is a tool that managers can use to lead their teams to be more creative and productive.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linkedin.com/in/caroline-brookfield/?originalSubdomain=ca https://carolinebrookfield.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David talk with Rob Best, CVPM, CFN, CEO at Best Leadership for the second time on the show. Rob talks with us about Psychological Safety, Organizational Culture and Agility, and Influencing Human Behavior.  We talk about HOW leaders can care for people, our employees, and how leaders can lean-in to conversations.   Show Links: Best Leadership- https://bestleadership.com/ LinkedIn- https://www.linkedin.com/in/rbest13/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

You are not going to want to miss this episode! Andrea and David interview Shandell Maxwell, PhD, CEO at Byrd and Maxwell Coaching Institute, and Practice Manager at Tustin Legacy Animal Hospital. Shandell talks about her experience as a subject matter expert as a veterinary leader in diversity, equity, and inclusion, DEI. Shandell challenges us to find out what kind of leader we are, why we pivot by leaning in or stepping out because of our past experiences, and what we can do to practice DEI in a different approach.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: LinkedIn: https://www.linkedin.com/in/shandellmaxwell/ Website: https://byrdmaxwell.com/ Practice Manager: https://tustinlegacyanimalhospital.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David have a repeat guest, Christine Stafford, Co-Disrupter and President Partner Veterinary Emergency & Specialty to talk more about leadership in the veterinary space. Christine gives many examples, tools, and stories about how she is making leadership changes in her practice, and doing it successfully. She talks about mistakes and how she has had to pivot, have healthy conversations, discuss fear in leaders, and how transparency in leadership has allowed her to celebrate triumphs, victories, and wins.   Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: Co-Founder https://www.linkedin.com/company/partner-veterinary-emergency-specialty-center/ LinkedIn: https://www.linkedin.com/in/christinestafford/ Website: http://www.christinestaffordconsulting.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David interview Dr. Marie Holowaychuk, a Veterinary Mental Health and Wellbeing Advocate, Speaker, Consultant, and Criticalist with Reviving Veterinary Medicine. Dr. Marie talks with us about how she recognized her mental health was suffering, what she did to work through it, including tools we can use in practice and in life, and how leaders can incorporate tools into their practice culture to address mental health wellbeing. She we dive into the hard hitting guilt and responsibility that leaders have and how to let go with confidence.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: Websites: https://marieholowaychuk.com/ and https://revivingvetmed.com Podcast: https://reviving-vet-med.castos.com/ YouTube Channel: https://marieholowaychuk.com/youtube Facebook: https://www.facebook.com/DrMarieHolowaychuk Instagram: https://www.instagram.com/marieholowaychuk/ LinkedIn: https://www.linkedin.com/in/drmarieholowaychuk/ Twitter: https://twitter.com/DrMHolowaychuk   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David talk with Jeff Kathcherian, Ph.D., owner of Only Cremations and SSO Medical Waste Management about leading people in veterinary medicine. Jeff's education and training in anthropology and intercultural diversity give a different lens on how vet med has its own culture. Jeff talks about how veterinary practice needs leadership and not just a manager.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://www.linkedin.com/in/jeff-katcherian-phd-7873a05/ https://bbvh.com/ https://www.thecultureacademy.org/ Back Bay Vet Website: www.bbvh.com Back Bay Vet IG: @backbayvet Personal IG: jeffedmund   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea & David have a chat with Kelly Baltzell, the CEO, and founder of Beyond Indigo, to talk all things marketing in veterinary medicine. Kelly tells us how to make a practice website, data, and marketing work FOR the business to create relationships and generate revenue, instead of being an expense we see on the P&L. Kelly walks us through the ins and outs of rapidly changing technology and the use of AI in vet med, and what's still to come.    Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://www.beyondindigopets.com/ https://www.linkedin.com/in/kellybaltzell/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David talk with Sam Schopler, a third-year veterinary student at North Carolina University and a Veterinary Alliance Director at pet Desk. Sam is starting his career in vet med and has a unique perspective on our industry. Sam also has an entrepreneurial mindset and talks to us about leadership in the veterinary workplace through the lens of a student not yet in practice. We dive into how the demand for veterinarians is high, practices are competing for veterinarians, and what is it that new grads are looking for in a workplace. The expectations of veterinarians might not be the historical key components we have grown to expect to discuss, and instead a shift towards defined mentorship, transparent conversations with leadership about trying new things, and cultivating a culture for a healthy workplace.   Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://www.linkedin.com/in/sam-schopler-7b916a146/ https://petdesk.com/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Andrea and David talk with Matt Salois, Ph.D., with Veterinary Management Groups about the veterinary profession through the lens of a labor economist. Matt tells us about how veterinary practices can ready themselves for a 'slow-cession', he dives into 5 factors affecting the veterinary workforce, and how tools like telemedicine and mid-level practitioners can either hurt or help our profession.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

In this episode, Andrea and David talk with Karen Felsted, CPA, MS, DVM, CVPM, CVA, the Founder of PantheraT Veterinary Management Consulting, about integrating AI into the veterinary space. How managers can increase practice efficiency, freeing up our teams to work on other revenue-generating tasks, which in turn drives revenue up! She drops some absolute gems in this episode that you won't want to miss!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Guest Links: Connect with Karen on LinkedIn: https://www.linkedin.com/in/karen-felsted-8219295/  Email Karen: karen@pantherat.com  Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

Andrea & David chat with Missy Filarecki, CVPM, CCFP, and Practice Manager at Just Cats Veterinary Clinic in NY. Missy shares her story of what led her to become a Compassion Fatigue Professional and how that training has helped her better support her team with mental health wellness. Missy shares practical ways to be mindful of mental health, how Employee Assistant Programs can be impactful, and how she provides a social worker at her practice all as added benefits to her team.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links:  https://www.linkedin.com/in/melissa-missy-filarecki-cvpm-ccfp-83264649/ https://www.facebook.com/missy.ann.16 Here's my cats Instagram lol: https://www.instagram.com/missysimoncracker/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Andrea & David have a great chat with Mary Schwartz, CVT, Senior Solutions Consultant at Pet Desk about leadership in veterinary medicine as an allied industry partner. Mary is on FIRE and passionate about leadership in practice. We talked about everything under the sun including what's next for vet techs in our profession, increasing client compliance, and getting rid of phones in the practice! Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

Andrea and David are rolling into 2023 with Darren Osborne, the Director of Economics at the Ontario Veterinary Medical Association discussing recessions in the veterinary space. Darren reviews how the last recession affected veterinary practices and how we can protect ourselves for the next one. Darren talks about setting fees, KPIs, and so much more!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/    

Andrea and David have Josh Vaisman, MAPPCP (Ph.D.), the Founder and Lead Positive Change Agent at Flourish Veterinary Consulting, back on the show for another round of PAWSitive Leadership through the lens of employee-centric practices. In this episode, Josh talks about leadership in the 21st century and how employee job satisfaction and commitment play a key role. We dig into workplace well-being and how leaders can make an impact where our teams need it most.  Learn more about Josh:  LinkedIn https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/   Flourish on LinkedIn https://www.linkedin.com/company/flourish-veterinary-consulting/?viewAsMember=true  Facebook https://www.facebook.com/flourishveterinaryconsulting Instagram https://www.instagram.com/flourishveterinaryconsulting/?hl=en  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/     

In this interview, Andrea & David talk with Melissa Stedman, CVPM, the Practice Manager at Brandywine Valley Veterinary Hospital about building better teams through pay equality, pay levels and pay scales. We get into what an employee-centric practice can look like through employee reviews, better work-life integration, and bottom-up leadership.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Our Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David interview David Miklas, with the Laws Offices of David Miklas, P.A. David is an employer-only attorney and we asked him what things is he seeing coming down the pipeline in 2023 and how the shifts in Administration might affect the veterinary profession and our practices. We chat about things we should steer clear of to keep us out of a legal pot of hot water and the DOs to get things right the first time. Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Our Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

You won't want to miss this episode where Andrea & David interview Monica Dixon Perry, CVPM, Director of Veterinary Consulting Services at Burzenski & Company, and Mia Cary, DVM, CEO and Change Agent at Cary Consulting. We define and discuss DEI, how to have sensitive conversations, and make the uncomfortable more acceptable. Monica and Mia share their stories as well as expertise on how to navigate through this somewhat rocky terrain.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Our Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

In this episode, Andrea and David interview Brian Macrae, the Founder & CEO at Rethink Veterinary Solutions. Brian digs into how practices can use the importance of relationships to build loyalty with clients through membership and a deeper commitment. When loyalty is done well, exclusive value is one key to client retention.  Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane! Learn more about our guest: 2. linkedin.com/in/bmacrae  3. Website: https://www.rethinkvetsolutions.com/optin31077716 4. Best Email: brian@rethinkloyalty.com 5. Book Instant Appointment Link: Book Appointment/ Calendar Link https://calendly.com/brian31    We appreciate your support and listenership! Here are our links if you'd like to connect with us.  Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

In this episode with Christine Stafford, President-Partner of Veterinary Emergency & Specialty Center and Co-Disruptor with Stafford Brooks Consulting, Andrea and David dive into how she reimagines veterinary medicine. Christine, a co-disrupter, talks to us about what disrupting vet med looks like and what she and her team are doing to change practice cultures. Heading up an all-female owner and leader team, she has a unique perspective on how to run a supportive, sustainable, and enjoyable veterinary hospital. She also digs into her leadership philosophy and active steps leaders can take to recreate their own practices through active listening and more. Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

In this episode, Andrea and David interview Jenny Matthews, CVT, CVPM, founder and owner of Matthews Veterinary Solutions. Jenny brings insight to several areas of the practice, including inclusive team decision-making, empowering our teams to be creative problem-solvers allowing them to do their jobs, and elevating our teams through supportive education. Jenny talks to us about how to integrate a philosophy of Change Management into our practices. Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane! Learn more about our guest, Jenny Matthews, CVT, CVPM http://www.MatthewsVeterinarySolutions.com Jenny Matthews, CVT, CVPM's (@matthewsvetsolutions) profile on Instagram • 50 posts https://www.instagram.com/matthewsvetsolutions/  Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/    

Hold on to your hat in this episode when Andrea & David interview Betsy Charles, MA, DVM, Vice President of Learning and Leadership Development at Mission Veterinary Partners. Betsy discusses how being curious and taking part in creative conversations and connections can make us less likely to be judgmental, and instead, help to develop relationships. Skills that we overlook as managers in veterinary medicine are listening and connecting with the team that helps us facilitate high-performing teams.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Guest Links: https://veterinaryleadershipinstitute.org/about-us/board-of-directors/elizabeth-betsy-charles/ https://www.linkedin.com/in/betsy-charles-b961004   Our Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

In this CAN'T-miss episode, Andrea and David interview Meg Oliver, CVPM, Practice Manager Cicero Animal Clinic about her recent article about recessions that talks about rising costs, pricing, staff shortages, burnout, and more (see link below). Meg takes us through how inflation and the threat of recession can have an impact on our teams as well as our clients. She gives pointers on how to plan for economic slowdowns and budget for things like employee raises, price increases, and challenging conversations with client compliance.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! https://vetsuccess.com/blog/us-economy-recession-what-veterinary-practices-should-keep-an-eye-on/   Our Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

This episode will get you giggling! Andrea & David talk with Caitlin Palmer, the Desk Wench, comedic actress turned Veterinary CSR at Animal Healthy Clinic in Mississippi. Caitlin shares how Practice Managers can support the front-line team. She also gives some advice on de-escalating upset clients, and when it is time to let a client go to support the rest of the team. Caitlin shares how she can make a HUGE difference with client education and client service with just a small amount of training.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm 

This episode is packed with FUN as Andrea & David interview Megan Bendtzen, the founder of TheDoctorOfFun.com. Megan integrates business meetings, team training, and team-building exercises with FUN to better impact retention, learning, and engagement. Megan talks us through how to have FUN in stressful situations or when dealing with trauma and sick patients. She walks us through maximizing effectiveness and increasing productivity in order to have the biggest impact on the bottom line AND with our teams. It's time to get serious about having FUN!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/   

In this episode, Andrea & David chat with Bill Schroeder the owner of InTouch Practice Communications about all things digital marketing for the veterinary practice. Bill talks to us about what the heck some of these marketing terms mean, how to handle some of the more complicated parts of digital marketing, and getting the basics done. This is the "How-To Guide" by the expert.  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/   

In this episode Andrea & David interview Mary Lopez, BHS, BBM, MOL, the Practice Manager, and Area Manager for NVA. Mary talks about the importance of employee engagement, culture building, and empowering the team in her veterinary practices. She shares the how-to motivate our teams and sees a successful commitment to the organization through positive culture and environment. When our workplace is healthy, so are our teams. Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! Connect with Mary https://www.linkedin.com/in/maryslopez/   Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/     

This episode is all about training the veterinary team with Dr. Sanjay Mangabhai, the founder of the VETT Method. Andrea & David chat with Dr. Sanjay about why he sees team training as the most important investment in the practice.  Living and practicing in the UK is not so different from the US, and Dr. Sanjay shares some of the similarities and differences, and what can we learn from each other. He shares his secret sauce, the 6 R Key Points that should be in all training. And how getting training right can be a huge asset to efficiency in the practice. Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! We would love for you to connect with us! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: Website: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/   

In this episode, Andrea & David interview Jayde Quigley, MBA, CVT, CVPM, SPHR, the Chief Operations Officer at Animal Emergency and Referral Center of Minnesota. Jayde tells us the BIG problems she faces at her huge specialty practice. She also shares the small obstacles as well - something we all face as practice managers, regardless of the size of our practices. Jayde describes how she holds her leadership team accountable which  in turn, keeps their team in check. She dives into some of the biggest challenges the veterinary profession is facing and how we can overcome and come out ahead. Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane! We would love for you to connect with us! Check out our links below.  Website:  https://www.pawsitiveleaders.com/  FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: Dog Days Consulting Website: www.dogdaysconsulting.com Rhonda Bell LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/