#IVETSOHARD, Technology And Workflows For Veterinary Teams

Hiring a newly graduated veterinarian is an exciting moment for any veterinary practice. These fresh graduates bring enthusiasm, new knowledge, and a passion for animal care. However, retaining them in the long run requires thoughtful strategies and support. In this episode, we will explore essential steps to retain your newly graduated veterinarian, ensuring their growth and success within your practice.

Efficiency and smooth workflows are vital for the success of any veterinary practice. Just like in our personal lives, decluttering and organizing can work wonders in optimizing operations. In this episode, we will explore how to "Marie Kondo" your veterinary practice by improving workflows. We will delve into identifying real-life workflow problems, locating common bottlenecks, and implementing a systematic approach to enhance efficiency and productivity.

As a veterinarian, the idea of taking your skills on the road and working temporarily in a new location might have crossed your mind at some point. Whether you're seeking a change of scenery or exploring potential opportunities in another city, working temporarily in a new location can be an exciting and enriching experience. In this episode, we'll dive into the considerations, planning, and benefits of embarking on this journey.

Ever struggled with getting your veterinary team to show up consistently and be all in? We feel you. In this podcast episode, we're diving into the nitty-gritty of creating a reliable and engaged crew for your business. We spill the tea on what affects attendance – from job satisfaction to workplace vibes and personal life stuff. But fear not, we've got your back with some cool strategies. Picture this: schedules released well in advance, jobs tailored to individual strengths, and a workplace culture that's all good vibes. Plus, we're talking about leading by example and throwing in some sweet rewards for that stellar attendance. Tune in as we spill the secrets on how to build a team that's not just there for the job but is genuinely passionate about giving your pets the best care ever. Because let's face it, a reliable and engaged team is the heart and soul of a kick-ass veterinary practice!

Dr. Stacee and Dr. Caitlin dive into the intricacies of veterinary workflow, shedding light on their own mishaps and solutions. From forgetting to hit the record button and a nod to their love for laminating, the duo discusses the importance of workflows in veterinary practice. Driven by their tech-savvy approach, they introduce five favorite tools, including Tango, Loom, Google Suite, screenshots, and their new boyfriend ChatGPT, which, despite its quirks, proves to be a valuable companion. 

Feedback is the heartbeat of any successful business, including veterinary practices. Gathering valuable insights from your clients and staff can help you identify areas of improvement, measure customer satisfaction, and refine your services. In this blog, we will explore the importance of feedback for your veterinary business and the best ways to collect and utilize it effectively.

Navigating the challenges of providing healthcare when clients are financially strapped is a daily struggle for veterinarians. It's a delicate balance of clear communication, prioritizing essential treatments, offering third-party payment options, and even creating nonprofit funds to help those in need. Ultimately, being realistic about treatment outcomes and using a structured approach can ease the emotional burden on healthcare providers and ensure the best possible care for beloved animal companions.

Explore the art of crafting effective marketing strategies for two distinct yet passionate groups—cat owners and dog owners. By understanding their unique preferences, personalities, and pet-care approaches, businesses can create tailored campaigns that resonate with both audiences. This underscores the significance of inclusivity, personalization, and collaboration with veterinary professionals, highlighting the key to building lasting connections and brand loyalty within the pet owner community. Whether you're promoting products or services, this episode provides invaluable insights for marketers seeking to thrive in the pet-centered market.Life's 3 Things - Author Manny Garcia's Podcast5-minute happiness advice, translated from history's greatest books and wisest sages.Listen on: Apple Podcasts Spotify

Discover virtual Veterinary-Client-Patient Relationships (VCPR) in veterinary care.  Explore the convenience it offers for vets, efficient appointment management, revenue generation, enhanced client engagement, and its role in countering pet care misinformation. Understand concerns like the lack of physical exams and competition from large corporations. Explore how states decide on VCPR legality and the need for guidelines to ensure professional standards in this evolving field.

Discover the science behind effective communication and why it's crucial to reduce listener stress levels. This episode highlights essential strategies to improve client information retention in professional settings, emphasizing the critical role of both the speaker and the listener. It discusses the impact of stress on comprehension and suggests ways to lower stress levels. It also provides practical tips and strategies to enhance client engagement and retention. By implementing these approaches, professionals can improve their communication skills, ultimately leading to better patient outcomes.

Discover the essential insights needed to connect with Generation Z pet owners.  As this generation grows and becomes clients themselves, it's crucial to understand their preferences for technology, authenticity, transparency, and eco-friendliness. It's essential to adapt and stay relevant to these evolving trends to ensure a strong connection between veterinarians and Gen Z pet owners. By embracing these traits and implementing changes in veterinary practices, we can better serve this generation and improve pet care outcomes. 

 5 Essential Use Cases for ChatGPT in Veterinary PracticeDiscover the transformative potential of chatGPT in veterinary medicine! Our blog explores how this powerful AI tool can assist in planning vacations, creating engaging social media posts, brainstorming practice solutions, writing responses to reviews and sympathy cards, and developing staff protocols. Unleash the power of AI to enhance your practice's efficiency, client communication, and overall patient care. Explore the blog and unlock the possibilities of chatGPT in veterinary medicine today!

In This Episode:  We love technology more than the next gal but sometimes there are benefits to stepping away, deleting apps and living some of your life unplugged from social media. Join us while we discuss some hacks to detox yourself from addictive social media behavior and the benefits you may likely experience!We are taking our own advice and unplugging for a couple of months to enjoy the rest of the Summer! In the meantime, enjoy our other 42 episodes and we hope you can find time to unplug as well.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Melissa Brown from Concierge Elite. Short on staff? Well, look no further. Melissa and the team at Concierge Elite will hire, train and manage a dedicated employee for your practice. And, they will train them on all your practice softwares to boot. All this for $2400 (or less) per month!More About Melissa Brown from Concierge Elite:Melissa Brown is the Chief of Staff for Concierge Elite. Her educational background includes a Master of Arts degree in Business Management with a specialization in Human Resources. She has several certifications in remote staffing, adult education, and training development. Melissa has 20+ years of experience sharing her expertise that is deeply rooted in lifelong learning and her devotion to growing and developing people. She enjoys finding creative solutions to business challenges, innovating new products, and developing processes and efficiencies within organizations. In her personal time, Melissa enjoys camping, and planning events.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Caitlin and Stacee interview Sheri Gilmartin, Head of Industry Sales and VP Commercialization, Data and Insights for Vetsource and former Vice President of Sales and Marketing for VetSuccess.In the last 2 years, veterinary practices have had a boom in patient visits resulting in decreased capacity, patient care concerns and exhausted teams. How long will it last? Sheri explains the early signs in the data point to an end is in sight. But is that good?More Sheri Gilmartin from VetSuccess and Vetsource:Sheri Gilmartin is a Credentialed Veterinary Technician and Vice President of Sales and Marketing for VetSuccess. She began her career in the veterinary profession 29 years ago at a small animal practice outside of Boston. Since then, she's held various positions in both sales and marketing at Hill's Pet Nutrition, Vetsource, and Patterson Veterinary. Sheri is passionately committed to the veterinary industry and helping practices be more successful. She still lives in Massachusetts with her family and two beloved pets..Episode TranscriptSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Dr. Shadi Ireifej from VetTriage about how using technology can help you see more patients in a day and help offload some of the workload from your staff.Listen in to get some great tips you can implement in your practice today! More Shadi Ireifej from VetTriage:Shadi J. Ireifej DVM DACVS graduated from the State University of New York at Binghamton where he received his Bachelor of Science degree in Biology (2001, Magna cum laude). He then attended Cornell University where he received his Doctor of Veterinary Medicine degree (2006, DVM).In 2020, Dr. Ireifej changed gears in his already illustrious career, finding a novel and state-of-the-art means of reaching concerned pet owners and their ill pets worldwide, VetTriage. Dr. Ireifej currently serves as their Chief Medical Officer.Shadi has been published in scientific and medical journals and enjoys lecturing to a variety of audiences. He is known for being a positive force and energetic force, both professionally and personally.View Dr. Shadi's full bio HEREEpisode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about their favorite Google tools..part 2!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about their top 5 favorite Google features that you can use for your veterinary practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Listen in as Mandy Billinger and Brad Jonesburg from the Vet2Pet staff chat about 5 ways you can support your team during a busy summer!Check out the BLOG that accompanies this episode.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about tips on how to keep or attract rockstar veterinarians. Listen in to learn about their takeaways on what every associate DVM wants!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Joe Axne, Owner of IT Guru, about ways you can use technology to improve your practice's efficiency.Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!More About Joe Axne, Owner IT Guru:Joe has more than 20 years of IT systems and services support experience. He started as a desktop technician in the early 90's and was promoted continuously throughout his career to a Sr. Systems Administrator and Team Lead for American Medical Response (AMR).Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about tips on how to get out of work on time. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Easy Steps to Setting Up Your Remote Veterinary Employee!Wondering what a remote employee is, what they can do, how to get started? Listen in and find out!Check out the BLOG that accompanies this episode.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Feeling ignored when communicating with your clients? Listen in as Dr. Stacee and Dr. Caitlin chat about some tips to get your messages read!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about how to create a culture of learning in your practice. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better!Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!More About Josh Vaisman, MAPPCP, CCFP:Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day.  Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master's in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship, and a passion for guiding leaders to cultivate work environments in which people can thrive.Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Katie Berlin, DVM about how to get started podcasting!Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show:The Vet ResetCentral Line PodcastBlue Yeti Microphone More About Katie Berlin, DVM:Katie Berlin, DVM, spent 12 years in small animal practice as an associate veterinarian. She is a running coach and group fitness instructor and is creator of The Vet Reset Podcast, where she talks to colleagues in and outside of vet med about physical and mental wellness, career diversity, and finding a sustainable path to happiness in work and life. She now works full time for AAHA and is host of the upcoming Central Line: The AAHA Podcast. Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Ways To Win The Veterinary Pharmacy Game!During this 30-minute webinar, you'll learn creative solutions that can be easily implemented by your team so you can say goodbye to awkward conversations and start taking your pharmacy back.Check out the BLOG that accompanies this episode.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about how to implement a better workflow for sympathy cards.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Tracy Sands, DVM about implementing a joyful workflow in your hospital. Wondering what that even is..listen in to find out!Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode!More About Tracy Sands, DVM:A practice owner and full time DVM, Tracy Sands is passionate about feline medicine and general dermatology. Her true joy lies in the management tasks of empowering the support staff, maintaining a positive workplace culture and building a brand. Tracy's practice, Healing Paws Veterinary Care, has remained curbside as she has found that through the use of technology, the curbside experience can be truly excellent for owners and even more Fear Free for pets then traditional practice. She believes that creating a good experience for clients, pets, and staff all starts with communication and that technology allows us to do that better than ever! Tracy loves empowering veterinary professionals and improving veterinary mental wellness and so she founded the Vet You Matter campaign and #vetmedjoy movement. Tracy and her husband enjoy hiking and kayaking and they share their farm with their children, dogs, cat, chickens, guinea fowl, and sheep. Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about how to take charge of patient updates!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.From the episode: Dr Santi's study: https://www.frontiersin.org/articles/10.3389/fvets.2019.00080/fullLuggage tags on 4Imprint: https://www.4imprint.com/search/luggage%20tagsLearn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Listen in as Dr. Stacee, who is joined with guest co-host Dr. Crista Wallis, chat about 5 time-saving hacks you can use in your short staffed veterinary practice today!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.From the episode: Check out the BLOG that accompanies this episode. Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Learn More About Dr. Crista Wallis:Dr. Wallis holds a Bachelor of Science Degree from Baker University which led her to complete her DVM degree from Kansas State University College of Veterinary Medicine.  While at KSU she was a 4-year Ambassador with the Dean's Office.  After graduation she worked for several hospitals before co-owning and operating Monticello Animal Hospital in Shawnee, KS since June 2002. Dr. Wallis started her journey in telemedicine and virtual care four years ago while attending the VMX Innovative tract in Florida.  The seed of virtual care was planted, and the idea grew into a passion! How can veterinarians use virtual care to improve client communication, make veterinarians more accessible to their clients, grow the business, and improve the work/life balance?  After a year of research in the field of virtual care and human telemedicine, Dr. Wallis started testing the waters with her own clients, using multiple platforms, to help her answer these questions and define roles within the hospital staff and implementation protocols for all types of practitioners. Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Listen in as Dr. Caitlin, who is joined with guest co-host Dr. Crista Wallis, chats about how you can implement remote care employees in your practice!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.From the episode: Vet2Pet's Digital Coordinator Guide is a great resource! We referenced episodes on Slack and choosing between cloud/server based systems. Check out some of the technologies we mentioned: Slack, Weave, Splashtop and Jotform.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Learn More About Dr. Crista Wallis:Dr. Wallis holds a Bachelor of Science Degree from Baker University which led her to complete her DVM degree from Kansas State University College of Veterinary Medicine.  While at KSU she was a 4-year Ambassador with the Dean's Office.  After graduation she worked for several hospitals before co-owning and operating Monticello Animal Hospital in Shawnee, KS since June 2002. Dr. Wallis started her journey in telemedicine and virtual care four years ago while attending the VMX Innovative tract in Florida.  The seed of virtual care was planted, and the idea grew into a passion! Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Jared Scarbrough about how to utilize your practice's data!Listen in to get some great tips you can implement in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show: Caitlin's cat pants- https://www.betabrand.com/womens/pants/dress-pant-yoga-pants-collection/straight-leg-chino-dress-pant-yoga-pants-catstoothMore About Jared Scarbrough, VP of Data & Analytics at Vetsource:Jared is a passionate data advocate and accomplished product, engineering, and business leader with over 25 years of experience successfully delivering robust, scalable, and cost-effective data-driven solutions in the animal health care space.  From developing a top tier Practice Information Management System (PIMS), to building a world-class PIMS data integration platform, to delivering robust data analytics services for veterinarians and the veterinary industry, Jared continues to be involved in all things veterinary data related. That's a lot of words to say he's built an entire career in the veterinary market out of loving data and caring deeply about its effective and appropriate use!Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about how to take charge of your practice's online reviews!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.From the episode: Aziz Ansari and Jimmy Dramatically Read Bad Yelp Reviewshttps://www.youtube.com/watch?v=CgUrRqQ2w_MLearn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Hereto subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Craig Spinks, Co-Owner of Veteos Videos about how using videos in your practice's recruiting, marketing, etc. can be so powerful. Listen in to get some great tips on getting started using video in your practice today!Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Craig Spinks, Co-Owner of Veteos Videos:Craig Spinks is a seasoned video producer who specializes in veterinary video production and emotional marketing. The company he co-founded in 2017, Veteos, is the industry's go-to resource for veterinary video production. Its growing staff has worked with numerous veterinary practices and industry partners and has received eighteen NAVC Vetty marketing awards, including “Best in Show - Nonprofit” in both 2019 and 2020. Craig lives in Denver, Colorado with his wife, two kids, and a rescued dog and cat. Link To Veteos On-Demand: https://veteos.com/on-demand/ Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Bill Schroeder, CEO of InTouch Practice Communications about how to create and maintain a great culture...and spoiler alert...a pizza party is not the answer!Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Bill Schroeder, CEO of InTouch Practice Communications:Bill is a founding owner of InTouch Practice Communications and has, for the past 28 years, enjoyed helping over 8,000 practices educate their clients and share their messages. He has a Bachelor of Arts degree in communications from Western Illinois University, is a former United States Marine, sat on the board of directors for VetPartners, and is a graduate of the Veterinary Management Institute at Purdue. Bill and his family live in the Chicago suburb of Schererville, IN, where he remains active in the Marine Corps veterans' community, loves his Chicago Cubs, Blackhawks, and spends way too much time learning about digital marketing! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Cindy Trice, DVM Founder and CEO of Relief Rover, about utilizing relief services for your clinic as well as working relief.....and thinking of it like a dating site.Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Cindy Trice, DVM Founder and CEO of Relief Rover:As a multi-state licensed relief veterinarian with over 17 years of experience working in at least 50 unique general practice, emergency, and shelter clinics, Dr. Cindy Trice finds great satisfaction helping other vets take those hard earned breaks. In 2018, Cindy founded Relief Rover, (reliefrover.com), a community connecting relief vets to jobs, each other, resources, and service providers who can help them grow their businesses. In addition to relief practice, Cindy is a consultant, speaker, serial entrepreneur, and author. She's co-founder of a clothing company called KickIt Pajamas (kickitpajamas.com) that designs pajamas and other accessories for women battling cancer. Following graduation in 2004 from University of California Davis School of Veterinary Medicine, Cindy interned at Florida Veterinary Specialists, (now Blue Pearl Veterinary Partners), in Tampa, FL. In her spare time she loves to volunteer, cook, scheme travel plans, and write rap lyrics for hamsters. Relief Rover - https://reliefrover.com/ Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode Website Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about ways to improve your practice's social media!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Nicole Clausen, CSSGB, CCFP about inventory and some tips on how to manage your inventory like a boss!Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode!Bonus- Spotify Inventory Counting Playlist: CLICK HEREMore About Nicole Clausen, CSSGB, CCFPNicole Clausen, CSSGB, CCFP has over 14 years of experience in the veterinary industry with 10 years in small animal practice. She worked her way up from receptionist to Operations Manager in various clinics and understands the intricacies and internal workings of a successful practice. She now is the founder and consultant at Veterinary Care Logistics, a consulting firm specializing in inventory management for veterinary professionals.Since its inception, Nicole and Veterinary Care Logistics have helped hundreds of veterinary practices, from coast to coast, create sustainable, lasting inventory management strategies in their veterinary practices.Nicole Clausen is also the founder of the Veterinary Inventory Strategy Network, a community and educational platform dedicated to inventory management, the host of the Inventory Nation Podcast, the founder of Inventory Ally, the first-ever inventory management software for veterinarians, and a regular speaker on inventory management.Inventory Nation Podcast: www.vetlogic.co/podcastFree Guides and Resources: www.vetlogic.co/educationVeterinary Inventory Strategy Network (free to join): www.veterinaryisn.comSocial Media Accounts: @veterinarycarelogisticsSign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Dr. Mary Gardner about providing end-of-life resources to your clients. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Dr. Mary GardnerThere is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate, she discovered her niche in end of life care and is the co-founder and CIO of Lap of Love which has over 230 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She also won VMX Small Animal Speaker of the year in 2020! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about taking inventory of your technology and making a plan to streamline!When is the last time you took a look at all of the different platforms, apps, software, etc. that you are using to see if anything is overlapping or perhaps you are not using something anymore? Listen in for some tips on streamlining your technology!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Chelsie Roberge on how to introduce new ideas to your team.Listen in to hear all of the tips!More About Chelsie Roberge, Certified Veterinary Practice ManagerChelsie Roberge is a proud graduate from University of Idaho, devoted Practice Manager for Prairie Animal Hospital and is passionate for veterinary medicine. Before managing her 10 doctor practice, Chelsie worked as a technician for many years in small animal, mixed animal and research. Managing has brought about a new passion for communication and connections into an already very rewarding career field. Along with her family, hobby farm and career, she looks forward to a life and career well lived. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode Website- click if you want to see the buffalo picture referenced in the episode!Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Hereto subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about technology hacks for team meetings!Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Linda Pflughaupt about how her and her team utilize digital forms to increase efficiency but also make the experience more convenient for their clients.Listen in to hear all of the tips! More About Linda Pflughaupt, Certified Veterinary Practice ManagerLinda is from Houston and has been in the veterinary field since 1993. She joined  Bissonnet Southampton Veterinary Clinic in January 2000. She is part of Lakefield Veterinary Group and currently oversees two locations. Linda graduated from Texas Woman's University with the degree of Bachelor of Business Administration with a major in Human Resources Management. She is a member of Veterinary Hospital Managers Association and received her Certified Veterinary Practice Manager certification in October 2005. When she is not working, she enjoys spending time with her husband, visiting her son and grand-dog in Fort Worth, playing with Hank and Tater Tot, her two Golden Retrievers, and cat, Kitty Smalls.  Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Brenda Tassava about some great tips to keep your practice nimble. Including how to implement new protocols and improving internal communication.Listen in to hear all of the tips!More About Brenda Tassava CVPM, CVJ, MVLCE:Brenda Tassava Medina is an artist and management consultant, so she's always looking at things from a unique and creative perspective. She brings more than 20 years of practical veterinary business experience to her practice consults. Based in New Orleans, Brenda and her team work with veterinary practices across the country. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Hereto subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about creating a policy and workflow for firing bad clientsSign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/ Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Lori Anthony about how she is using a remote receptionist (aka digital coordinator) in her practice.Listen in to learn how you can implement this position in your practice too!More About Lori Anthony:Lori works for Family Pet Health Center in Mattawan, MI and has been there for 5 1/2 years.  She started as the business manager/IT person and recently took on the task of practice manager. She is married with 2 children and has 8 grandkids and one fur baby (Greta) a German Shorthair Pointer (who Lori loves to the moon and back). Lori loves to camp, fish and craft and everyone in her office calls her a techno-geek.  They swear she carries around a magic wand that fixes everything in the office!  Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Bash Halow about how to make a conscious effort to be a better version of yourself.Listen in to get some practical tips that you can implement today!More About Bash Halow, CVPM, LVT:Bash is a graduate of the College of William and Mary, a certified veterinary practice manager and a licensed veterinary technician.  As a veterinary business advisor and a veteran practice manager with more than 19 years of experience, Mr. Halow has helped dozens of veterinary hospitals understand how to build stronger teams and responsibly and ethically grow their businesses.  He is a frequent contributor to Veterinary Economics and DVM 360 and is a member of the editorial advisory board for the Fetch360 veterinary conferences. He has been an invited speaker at all the major U.S. veterinary conferences including AVMA, AAHA, NAVC, Western, Midwest, CVC, IVECCS; state associations, and international conferences like APVC, OVMA, and the Alberta Veterinary Medical Association. He is a regular speaker at the annual veterinary management conference in Wales and addressed the Veterinary Management Association at the House of Lords, London, in June 2018.  He is a member of the American Animal Hospital Association, the PVMA, founder and member of the New Jersey Veterinary Hospital Management Association, founder of the Big Apple Veterinary Management Association in New York City, and proud member of the Veterinary Hospital Managers Association.  Mr. Halow was the 2013 recipient of the Pennsylvania Veterinary Medical Association's President's Award for management education in the state of Pennsylvania.  He resides in New York City.Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat about using the communication platform Slack. They give their tips on how to utilize Slack in your practice and introduce to your team.Additional Resource Mentioned In Episode:  https://www.thesocialdvm.com/blog/is-your-practice-ready-to-slackSign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.Learn More About Dr. Stacee and Dr. Caitlin:https://ivetsohard.com/about/Subscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts! About our sponsorVet2Pet is veterinary medicine's only customizable, all-in-one client connection platform. Built for veterinary teams by veterinary pros, the Vet2Pet custom-branded hospital app and practice dashboard have been proven to decrease phone time by an average of 3 hours per day, increase pharmacy engagement by up to 68%, and increase client spending by up to 41%. Visit the Vet2Pet website to learn more. Subscribe to Bits & Bytes, Vet2Pet's newsletter that was recently called “the best newsletter in vet med” by an industry leader.Sign up for a demo to find out how Vet2Pet can help your practice.

In This Episode:Dr. Stacee and Dr. Caitlin chat with Dr. Crista Wallis about how using video in different ways, can improve efficiency, increase your client experience and really up your game when it comes to client education.Signup for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form.More About Dr. Crista Wallis:Dr. Wallis holds a Bachelor of Science Degree from Baker University which led her to complete her DVM degree from Kansas State University College of Veterinary Medicine.  While at KSU she was a 4-year Ambassador with the Dean's Office.  After graduation she worked for several hospitals before co-owning and operating Monticello Animal Hospital in Shawnee, KS since June 2002. Dr. Wallis started her journey in telemedicine and virtual care four years ago while attending the VMX Innovative tract in Florida.  The seed of virtual care was planted, and the idea grew into a passion! How can veterinarians use virtual care to improve client communication, make veterinarians more accessible to their clients, grow the business, and improve the work/life balance?  After a year of research in the field of virtual care and human telemedicine, Dr. Wallis started testing the waters with her own clients, using multiple platforms, to help her answer these questions and define roles within the hospital staff and implementation protocols for all types of practitioners. Episode WebsiteSubscribe & Review On Apple Podcasts:Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to technology and workflows that really work.To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.Click Here to subscribe and review #IVETSOHARD on Apple Podcasts!