Podcast appearances and mentions of ernie ward

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Best podcasts about ernie ward

Latest podcast episodes about ernie ward

Veterinary Viewfinder Podcast
The Hidden Cost of Undervaluing Vet Techs: Burnout, Turnover, and a Profession at Risk

Veterinary Viewfinder Podcast

Play Episode Listen Later Jun 25, 2025 31:50


What happens when veterinary technicians are overworked, underpaid, and still fighting for recognition? The 2024 NAVTA Demographic Survey reveals the harsh reality, and this week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack what it all means for the future of veterinary medicine. Despite their essential role, most vet techs still earn significantly less than comparable healthcare professionals. Worse, they're burning out fast. Many are working second (or even third) jobs to make ends meet. Only 8% report being “extremely satisfied” with their current role, and more than half are actively considering leaving the profession within the next five years. Dr. Ward and Beckie explore how low wages, chronic underutilization, and the continued lack of legal title protection are driving professionals out of the field. They break down the downstream impact on patient care, clinic morale, and team dynamics, and challenge veterinary leaders to stop ignoring the growing crisis. This episode isn't just about paychecks—it's about purpose, protection, and survival. If we don't act now to support our veterinary technicians, we risk losing the very backbone of our clinics. Read the NAVTA Report here: https://navta.net/news/navtas-2024-demographic-survey-reveals-strong-feelings-on-title-protection-income-role-clarity-and-wellness/ #VetTechLife #VeterinaryTechnician #VetMed #VeterinaryMedicine #VetTechBurnout #SupportVetTechs #ProtectTheTitle #CredentialedNotConfused #VetTechPride #VetTechStrong #WorkforceWellness #VeterinaryLeadership #TitleProtection #VetMentalHealth #BurnoutAwareness

Veterinary Viewfinder Podcast
Are Vet Techs Nurses? Why the Internet Erupted—and What the Real Debate Is About

Veterinary Viewfinder Podcast

Play Episode Listen Later Jun 18, 2025 30:58


A viral video from a popular “human nurse” influencer asking if veterinary technicians are “nurses” recently sparked a social media firestorm, but the outrage may be missing the real issue. In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, go beyond the headlines to explore what's truly at stake in the “vet nurse” debate: professional identity, title protection, and the public's understanding of veterinary medical roles. While thousands weighed in online, some supporting the comparison, others fiercely rejecting it, Ward and Mossor ask whether these internet debates are distracting from the bigger, systemic problem: the lack of legally protected titles for credentialed veterinary technicians in many U.S. states. They explore the emotional responses from both veterinary and human healthcare communities, examine the practical implications of inconsistent terminology, and call for stronger advocacy, unity, and legislative engagement. This episode challenges listeners to move past online outrage and toward meaningful real-world change. If you've ever wondered why words like “veterinary technician,” “nurse,” and “assistant” matter so much, or what we can do to protect and elevate our profession, this conversation is a must-listen. As Beckie suggests, skip watching this nurse influencer's videos and join NAVTA and contact your state veterinary medical Board to demand title protection for credentialed veterinary technicians. #VetTechLife #VeterinaryTechnician #VeterinaryMedicine #VetMed #VetTechProblems #VetTechPride #VetNurse #TitleProtection #CredentialedNotConfused #SupportVetTechs #ProtectTheTitle #VetTechAdvocate

Animal Radio®
Vet Locks Himself In Hot Car - Plastic Surgery For Pets

Animal Radio®

Play Episode Listen Later Jun 13, 2025 79:45


Vet Locks Himself In Hot Car Dr. Ernie Ward aimed to raise awareness about the extreme heat a car can reach and the potential dangers it poses to dogs. So he "shvitzed it out" inside his Coupe, all the while videotaping it for posterity. He shares his experience with us. Listen Now Plastic Surgery For Pets Pets and their owners do tend to look alike after a while, but are some pet owners going to extremes to prove the point? Animal expert Kim Baker says we're seeing more and more pet owners taking their pets in for cosmetic surgery. Listen Now Pets Earn Frequent Flyer Miles Pets are being rewarded for loyalty not just by their owners, but by airlines, as part of a growing number of pet frequent flier programs. Dogs and cats that travel on a Virgin Australia domestic flight can now collect points for their owners that can then be used to obtain discounts on future flights. Listen Now Overtime for the Dream Team Can you give your pet Aspirin? Do our pets have the same blood as humans? How does Clicker Training work? Should there be a Cat Leash Law? Dr. Debbie, dog trainer Alan Kabel, and Britt Savage tackle these curiosities. Where else will you learn this stuff? Listen Now Going the Distance What are you willing to do or pay to keep your pet healthy? More and more of us are pawning our wedding rings just to afford the more expensive surgeries to heal our pets. Is $3000 too much to pay to fix Fido's torn ACL? Listen Now World's Most Luxurious Cat Food At $40 A Can British celebrity chef Simon Rimmer believes he's come up with the world's most luxurious cat food. He worked closely with animal experts to create a "once-in-nine-lifetimes" food experience featuring roasted duck, lobster sushi rolls, and Beluga caviar. Listen Now Read more about this week's show.

Veterinary Viewfinder Podcast
Hey, can I get a discount? When vet clients, colleagues, and friends push the line

Veterinary Viewfinder Podcast

Play Episode Listen Later Jun 11, 2025 26:16


Should veterinary professionals, their colleagues, distributors, pharmaceutical representatives, and community heroes receive a discount? And what happens when they ask? In this provocative episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle the emotional and financial complexities of veterinary discounts. Prompted by Beckie's personal experience navigating an expensive emergency bill for her own pet, the duo delves into topics ranging from professional courtesy and price transparency to client entitlement and business boundaries. With a little humor and a lot of honesty, our hosts ask tough questions: * When is it appropriate to offer a discount, and when does it erode profitability? * Do corporate policies make it easier to say “no”? * And how do you handle requests from vendor reps, military families, or your lead vet tech's cousin? From professional courtesy and corporate policy to profitability and emotional boundaries, this episode is a must-hear for practice leaders navigating pricing transparency and culture. This episode is more than a veterinary business conversation; it's a reflection on fairness, empathy, and the complex social dynamics of money in veterinary medicine. Whether you're setting policy, enforcing it, or simply trying to survive the awkwardness, this one will hit home. #VeterinaryMedicine #VetTechLife #VetDiscounts #ClinicCulture #PracticeManagement #VetBiz #VeterinaryLeadership #PricingStrategy #VeterinaryPodcast #VetTechPodcast #VetMedPodcast #VetPodcast #VeterinaryMedicine #VetTechLife

Veterinary Viewfinder Podcast
Pet Bereavement Leave in Vet Med: Is It Too Much to Ask?

Veterinary Viewfinder Podcast

Play Episode Listen Later Jun 4, 2025 23:36


When a veterinary professional loses a pet, should they get time off? What happens when a request for pet bereavement leave is met with an eye roll? In this emotionally charged episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle the tough conversation around grief leave for veterinary team members mourning the loss of their own animals. Drawing on listener questions, real-life clinic experiences, and personal stories, the hosts explore why this seemingly niche benefit deserves serious consideration in practice policies. They unpack how grief uniquely impacts those who work in animal care, why existing PTO policies often fall short, and how dismissive responses from managers can erode clinic culture and trust. More than a debate over logistics, this episode makes the case for compassionate, proactive leadership, especially when grief hits close to home. Whether you're a practice owner, clinic manager, or team member, this episode will challenge how you think about mental wellness, staff support, and the human-animal bond inside your own veterinary walls. #VeterinaryPodcast #VetTechPodcast #VetMedPodcast #VetPodcast #VeterinaryMedicine #VetTechLife #PetLossSupport #ClinicCulture #PetBereavementLeave #VetMentalHealth #VeterinaryLeadership #CompassionateWorkplace

Veterinary Viewfinder Podcast
What If the One-Star Review Was Right? Owning Up in Vet Med When You Screw Up

Veterinary Viewfinder Podcast

Play Episode Listen Later May 28, 2025 32:04


What if the negative review was… right? In this brutally honest episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle one of the most difficult scenarios in veterinary medicine: how to handle legitimate complaints when your clinic or team actually did make a mistake. With raw insight and hard-earned experience, the hosts examine how to manage everything from emotionally-charged one-star reviews to social media posts by staff that cross the line. They break down why the “we're sorry this happened” template may no longer be enough and how transparency, empathy, and timely internal support can de-escalate even the most viral situations. They also discuss the importance of leadership when things go wrong, the need for well-written social media policies, and the delicate balance between defending your team and holding people accountable. Whether you're a manager, technician, or practice owner, this episode is a must-listen for anyone who believes in doing better, especially when you didn't get it right the first time. #VetMed #VeterinaryLeadership #VetTechLife #OneStarReview #VetClinicCulture #ProfessionalAccountability #ClientCommunication #VeterinaryPodcast #TeamResilience #VeterinaryMedicine #VetPodcast #VeterinaryEducation #ClinicCulture

Veterinary Viewfinder Podcast
 Are Vet Teams Losing Touch? What Happened to Sharing Journals and Learning Together?

Veterinary Viewfinder Podcast

Play Episode Listen Later May 21, 2025 22:40


Remember when veterinary break rooms were covered in highlighted journals and sticky notes that said “READ THIS”? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor explore how our learning habits have changed and what this means for clinic culture. Are we still learning together… or just scrolling solo? In this thought-provoking episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore how veterinary professionals consume and share clinical knowledge in today's fast-paced, digital-first world. Gone are the days of dog-eared journals in the break room and article clippings on the clinic fridge. But what have we lost in this shift to screens and skimming? From the impact of algorithm-driven content and AI tools like ChatGPT to concerns about critical thinking and team collaboration, Dr. Ward and Beckie ask whether we're trading connection and depth for convenience and speed. The episode questions whether the rise of digital isolation and the decline in communal learning have affected how veterinary teams function and bond. It's more than nostalgia; it's a call to reimagine how clinics can cultivate curiosity, unity, and a culture of continual education in a fragmented information landscape. Whether you're a practice owner, tech lead, or team member trying to stay current, this conversation will challenge how you think about professional development in the digital age. #VeterinaryMedicine #VetPodcast #VetTechLife #LifelongLearning #VeterinaryEducation #ClinicCulture #DigitalLearning #VetLeadership #VetTeamBonding #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

Veterinary Viewfinder Podcast
They Gave Us 1 Star… Then Came Back: Real Talk on Clients, Conflict, and Managing Criticism

Veterinary Viewfinder Podcast

Play Episode Listen Later May 14, 2025 22:18


What do you do when a client trashes your clinic with a negative online review, then schedules another appointment as if nothing happened? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack the emotional and professional complexities of accepting—or refusing—returning clients who've publicly criticized your team. From understanding when a bad review crosses into abuse to learning how to initiate honest, respectful dialogue, this episode delivers actionable strategies for managing digital conflict, preserving team morale, and navigating tough conversations. The hosts also explore how evolving norms around online reviews have changed the client-vet dynamic, and why price complaints, while frustrating, may not always be personal. A must-listen for veterinary professionals dealing with the emotional toll of public feedback in an increasingly review-driven world. #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed #VeterinaryMedicine #VetTechLife #VetPodcast #ClientCommunication #VetClinic #OnlineReviews #VetResilience #TeamMorale

Veterinary Viewfinder Podcast
Today's Vaccine and Surgery Hesitancy: What Veterinary Teams Need to Know

Veterinary Viewfinder Podcast

Play Episode Listen Later May 7, 2025 29:22


Vaccine and surgery hesitancy isn't just a human healthcare challenge; veterinary teams are seeing it more often in exam rooms across the country. In this episode of The Veterinary Viewfinder, cohosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, take a deep dive into the rising trend of pet parent hesitancy around core vaccines and routine surgical procedures like spays, neuters, and dental cleanings The conversation covers how internet misinformation, personal beliefs, and changing cultural norms are driving some clients to question the necessity, safety, or ethics of traditional veterinary recommendations. Dr. Ward and Beckie share practical ways veterinary professionals can respond with empathy while maintaining high standards of care. They discuss strategies to build trust, avoid confrontation, and reframe conversations to focus on animal welfare and preventive health. Whether you're facing pushback about a rabies booster or a client declining a critical dental procedure, this episode offers clear guidance to help your team feel prepared and unified. If your practice is seeing more resistance during treatment plan discussions, this is a must-listen for every veterinary professional.

Veterinary Viewfinder Podcast
Should Veterinary Clinics Buy Now or Wait? Inflation, Tariffs, and Smart Investments

Veterinary Viewfinder Podcast

Play Episode Listen Later Apr 30, 2025 27:16


In this episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle a timely topic that every veterinary professional should consider: how inflation, rising tariffs, and supply chain disruptions are affecting big purchasing decisions and clinic growth strategies. As economic pressures mount, practice owners, managers, and technicians alike are asking: Should we buy that new piece of equipment now or wait? Dr. Ward and Beckie walk listeners through real-world examples — from deciding whether to replace aging digital radiology systems to concerns about the availability of surgical lasers and other high-ticket items due to supply chain slowdowns. But this conversation isn't just about purchases. It's about strategy. The hosts encourage clinics to use slower economic periods to introduce new services, such as Class IV laser therapy, advanced dental care, acupuncture, or clinical weight management programs. They emphasize that investing in team training during slow periods, such as additional preventive care like heartworm and intestinal parasite education, can boost morale and better position a practice for future growth. This episode is a must-listen for veterinary professionals who want to stay ahead of economic uncertainty, make informed financial decisions, and build stronger, more resilient veterinary teams for the future.

Smarter Vet Podcast
Interview with Dr. Ernie Ward - Finding Joy in Veterinary Life and Beyond

Smarter Vet Podcast

Play Episode Listen Later Apr 25, 2025 29:38


Send us a textIn this episode of The Smarter Vet Financial Podcast, we chat with Dr. Ernie Ward—veterinarian, author, and pet advocate—about finding joy in veterinary life and beyond. He shares insights on overcoming self-doubt and navigating toxic work environments, and debunks the myth that price is the primary concern for clients. Dr. Ward highlights the power of self-leadership, staying curious, and prioritizing mental, physical, and emotional health—starting with quality sleep.Learn more about Dr. Ward and contact him: Dr. Ernie Ward, DVM, CVFT | Instagram, Facebook | EmailDiscover our book “Unleashed: The Financial Clarity Every Veterinarian Needs”Buy Now: Book – Unleashed | Florida Veterinary Advisors—– Extra resources galore! Listen to more episodes: https://flveterinaryadvisors.com/smarter-vet-financial-podcast/Watch the no-cost, 5-part video course to review your finances and see where you could be doing better in your finances: 5 Foundational Steps to Financial Balance Video Course-http://series.flvetadvisors.com/Find out what you could be overlooking within your practice by taking our brief assessment: Test My Personal Financial IQ-https://flveterinaryadvisors.com/personal-test/ Sign up for a complimentary phone call to talk about how to get better use of all the cash inside your practice. Schedule a time: https://flveterinaryadvisors.com/contact-usCheck out our social media channels: Facebook-https://facebook.com/flvetadvisors LinkedIn-https://linkedin.com/company/flvetadvisors YouTube-https://www.youtube.com/channel/UCAK-PzGDIch3vzKiAjWVrQQ 

Veterinary Viewfinder Podcast
Corporate Pressure & Public Scrutiny: What's the Impact on Veterinary Careers?

Veterinary Viewfinder Podcast

Play Episode Listen Later Apr 23, 2025 28:10


This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle one of the most urgent and unsettling issues facing veterinary professionals: the growing instability in the profession driven by corporate layoffs, clinic closures, and public scrutiny. They discuss the recent, abrupt shutdown of My Pets Wellness clinics across multiple U.S. states, leaving veterinary teams and pet owners stunned and unemployed. Adding fuel to the fire is a recent BBC investigative report examining rising veterinary fees in the UK, with claims that corporate-owned practices are pressuring veterinarians to upsell services and prioritize profits. These revelations have sparked renewed global concerns about how corporate influence is affecting client trust, team morale, and the future of veterinary care. Whether you're a veterinarian, veterinary technician, or practice manager, this episode explores how these economic and ethical pressures may impact hiring, compensation, burnout, and even the decision to stay in the profession.

Veterinary Viewfinder Podcast
Surviving a Down Economy: Supporting Your Veterinary Team in Tough Times

Veterinary Viewfinder Podcast

Play Episode Listen Later Apr 16, 2025 30:54


In this timely and insightful episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, address one of the most pressing concerns facing veterinary professionals today: how to support your clinic team during economic uncertainty. As inflation rises, operating costs soar, and layoffs make headlines, veterinary practices—whether corporate or independent—must adapt quickly to protect their staff and patients. Dr. Ward and Beckie share strategies for maintaining morale and financial stability in turbulent times, from offering basic financial literacy education to creatively adjusting schedules to ease commuting burdens. They emphasize the importance of open, transparent communication and the need for practice leaders to proactively engage with their teams before fear and frustration take hold. The episode explores how simple actions—like inviting financial advisors for lunch-and-learns or involving team leaders in key decisions—can make a lasting impact on staff well-being and retention. Whether you're a practice owner, manager, or veterinary professional looking for direction, this episode offers practical advice to navigate economic stress while strengthening your team culture.

Veterinary Viewfinder Podcast
Caring for the Uncommon: Ethical Dilemmas in Exotic Animal Veterinary Care

Veterinary Viewfinder Podcast

Play Episode Listen Later Apr 9, 2025 27:39


Exotic animal pets captivate animal lovers, but their rising popularity brings complex ethical dilemmas for veterinary professionals. In this episode of "The Veterinary Viewfinder," co-hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the delicate balance between the desire to own exotic animals and the professional responsibility to ensure their proper care. Our co-hosts discuss a wide range of species—from saltwater fish and reptiles to birds and small mammals—and delve into the unique challenges these animals face regarding specialized diets, exact environmental conditions, and overall welfare. The conversation also examines the ecological impacts of the exotic pet trade, the consequences of poor husbandry, and the broader societal implications when ownership crosses ethical boundaries. With thought-provoking insights, Dr. Ward and Beckie encourage pet owners and veterinary professionals alike to consider critical questions about sourcing, care, and long-term animal welfare. Tune in to gain valuable perspectives and join the dialogue on promoting responsible exotic pet ownership.

Veterinary Viewfinder Podcast
Decoding Toxic Leadership in Vet Clinics: Is Your Boss the Problem?

Veterinary Viewfinder Podcast

Play Episode Listen Later Apr 2, 2025 30:28


In another thought-provoking episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the complex topic of toxic leadership in veterinary practices. The duo delves into what truly constitutes a toxic boss versus a demanding or challenging manager, examining behaviors that range from a lack of self-awareness and inconsistent treatment to micromanagement and emotional abuse. The conversation unpacks how these negative traits can slowly erode team morale, lower job satisfaction, and ultimately impact patient care and client service. Listeners gain valuable insights on identifying red flags and understanding the subtle signs of a toxic workplace before the situation worsens. This episode also discusses practical approaches to address unhealthy dynamics, encouraging open communication and proactive measures to foster a supportive work environment. If you're a veterinarian, vet tech, practice manager, or any support staff member concerned about workplace culture, this discussion offers essential strategies for self-advocacy and team improvement.

Veterinary Viewfinder Podcast
Let's Talk about Veterinary CE: Are Influencers Diluting Quality?

Veterinary Viewfinder Podcast

Play Episode Listen Later Mar 26, 2025 31:03


In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss how required continuing education (CE) content is selected for veterinary professionals. They delve into the changing landscape of vet conferences, where traditional academic excellence intersects with the modern impact of social media -- and dancing vets. The hosts investigate how influencer culture is transforming the selection of speakers and content, prompting crucial discussions about quality versus popularity. They address innovative CE formats, such as panel discussions, hands-on workshops, and even the possibilities of virtual reality, while warning against diminishing the educational rigor demanded by licensing boards. Whether you're a veterinarian, credentialed veterinary technician, or practice manager, this episode provides valuable insights into what truly matters in CE and how you, as an attendee, can help shape future conference offerings. Tune in to discover how to advocate for high-quality education in a world influenced by social media trends and share your thoughts to help mold the future of veterinary learning, with perhaps less dancing.

Veterinary Viewfinder Podcast
Mentorship in Vet Med: How MentorVet is Transforming Careers

Veterinary Viewfinder Podcast

Play Episode Listen Later Mar 19, 2025 32:59


In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, MPA, dive into the transformative world of veterinary mentorship with the inspiring founder of MentorVet, Dr. Addie Reinhard and Director of Learning and Development, Mariel Hendricks, RVTg.  MentorVet is tackling the profession's toughest challenges—burnout, isolation, and career uncertainty—by providing evidence-based mentorship programs tailored for veterinarians, technicians, and other veterinary professionals. Learn how MentorVet's innovative peer support groups, mentorship matching, and mental health resources are making a tangible impact on well-being and career longevity. Whether you're an early-career vet, a seasoned practice manager, or a technician seeking guidance, this conversation will offer practical insights into navigating career stressors and thriving in veterinary medicine. With scholarships, accessible programs, and a passionate community, MentorVet is redefining support in the veterinary field. Tune in to discover how mentorship can reignite your passion and strengthen your veterinary team.

The Pet Buzz
Mar. 15 - Vaccines, Weight Management, Household Hazards & First Aid

The Pet Buzz

Play Episode Listen Later Mar 14, 2025 54:50


This week on the show, Petrendologist Charlotte Reed talks with Ann Hohenhaus, DVM, about the importance of pet vaccines; Ernie Ward, DVM, about slimming down America's super-sized pets; Tina Wismer, DVM, about common household hazards; and Marc Seitz, DVM, about how first aid can save your pet's life.

Veterinary Viewfinder Podcast
Mental Health in Vet Med: Accommodations Young Veterinary Professionals Need to Know

Veterinary Viewfinder Podcast

Play Episode Listen Later Mar 12, 2025 29:18


Dive into this week's episode of “The Veterinary Viewfinder” with hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, as they tackle a pressing topic for young veterinary professionals: mental health accommodations in practice. In this episode, the duo explores how the Americans with Disabilities Act (ADA) applies to veterinary settings, offering practical insights for navigating stress and anxiety on the job.  Dr. Ward shares a real-world example of a young vet struggling with “difficult clients,” sparking a discussion on what “reasonable accommodations” look like—think flexible schedules or quiet decompression spaces.  Meanwhile, Beckie opens up about her husband's PTSD accommodation—an hour-late start that balances his needs with workplace demands—showing how creative solutions can work in high-pressure environments.  Together, they emphasize empathy, clear job descriptions, and proactive mental health support, urging young vets to advocate for themselves.  Whether you're a new associate or a vet tech facing burnout, this episode delivers actionable advice and a fresh perspective on thriving in vet med. Tune in to feel empowered, understood, and ready to shape a healthier workplace—because everyone's mental health matters! #mentalhealth #burnout #selfcare #wellness #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

Veterinary Viewfinder Podcast
Clinic Changes & Client Communication: Are You Sharing Enough?

Veterinary Viewfinder Podcast

Play Episode Listen Later Mar 5, 2025 27:35


How Much Should Veterinary Teams Disclose to Clients? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, tackle an often-overlooked but crucial topic: veterinary transparency. As clinics update treatment protocols, switch vaccine brands, or adjust pricing, the question arises—what do we need to disclose to clients, and when?   The hosts explore the fine line between essential client communication and overwhelming details. Should clients be notified of a switch in vaccine manufacturers? What about pricing changes? And how do these transparency issues impact client trust and compliance? Drawing parallels to human medicine's informed consent standards, Dr. Ward and Beckie discuss best practices for ensuring clients feel informed without creating unnecessary concerns.   If you're a veterinarian, technician, or practice manager looking to improve client communication while maintaining efficiency, this episode is packed with actionable insights. Tune in to discover how your clinic can navigate these tough conversations with clarity and confidence!  #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

Veterinary Viewfinder Podcast
Beyond the Job Description: When Extra Tasks Deserve a Raise in Veterinary Medicine

Veterinary Viewfinder Podcast

Play Episode Listen Later Feb 26, 2025 23:40


Veterinary professionals are often asked to take on extra responsibilities outside their original job descriptions. But when do these additional tasks justify a raise, a title change, or more recognition? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, take a deep dive into this complex and sometimes controversial issue. They discuss real-world scenarios where veterinary staff are expected to assemble furniture, manage inventory, or handle client callbacks—duties that may not align with their clinical roles. Should these added tasks be considered part of the job, or do they warrant compensation adjustments? The hosts explore how veterinary teams can advocate for fair pay, navigate difficult conversations with management, and ensure their contributions are recognized. This insightful discussion is a must-listen for veterinarians, vet techs, practice managers, and anyone working in a veterinary practice looking to create a fair and motivated workplace. Tune in now and share this episode with your colleagues—because every veterinary professional deserves to be valued! #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

Veterinary Viewfinder Podcast
Saving Pets in Crisis: How Besty BnB Helps Families in Crisis

Veterinary Viewfinder Podcast

Play Episode Listen Later Feb 19, 2025 35:58


In this powerful episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, sit down with Matt Krentz and Andy Bond, the co-founders of BestyBnB.com, a groundbreaking platform designed to protect pets when their owners face crises such as domestic violence, illness, or homelessness. The discussion reveals shocking statistics—50% of people in crisis refuse lifesaving services because they can't bring their pets, and 70% of pets left behind suffer abuse or worse. Matt and Andy share how their innovative technology connects social service agencies with foster homes, ensuring pets stay safe and are reunited with their owners. Listeners will hear touching stories, including how six therapy turtles were fostered from domestic violence and how Besty BnB has provided 6,000 safe nights for pets in just a few months. The episode also explores how veterinary professionals and pet lovers can get involved in expanding this critical service nationwide. Tune in to learn how technology and compassion are transforming pet welfare and how you can make a difference in your community!

Veterinary Viewfinder Podcast
The Goldilocks Zone of Veterinary Diagnostic Testing: Balancing ChatGPT, Client Expectations, and Veterinary Expertise

Veterinary Viewfinder Podcast

Play Episode Listen Later Feb 12, 2025 30:36


In this episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, tackle the growing influence of AI tools like ChatGPT on veterinary diagnostics. With clients increasingly turning to AI for pet health advice, veterinarians are facing new challenges: handling clients who arrive with a list of recommended tests from ChatGPT and striking the right balance between over-testing and under-testing. The discussion highlights the importance of clear communication, trust-building, and the need for veterinarians to confidently guide clients through the diagnostic process.  The hosts explore the parallels between human and veterinary medicine, citing studies on the overuse of diagnostic tests in healthcare and the financial pressures clients face. They emphasize the value of a thorough physical exam and the dangers of relying too heavily on technology, whether AI recommendations or a veterinarian's dependence on excessive testing. Dr. Ward and Beckie also discuss the potential for ChatGPT/AI to create conflict in the exam room, as clients may demand specific tests without understanding the whole clinical picture.  The episode concludes with practical advice for veterinarians: leverage AI for client education while prioritizing interpersonal communication and trust. By finding the "Goldilocks zone" of testing—neither too much nor too little—veterinarians can provide the best care while maintaining client confidence in an era of rapidly evolving technology.

Veterinary Viewfinder Podcast
Virtual Veterinary Professionalism: Dressing for Success in Telemedicine

Veterinary Viewfinder Podcast

Play Episode Listen Later Feb 5, 2025 32:38


In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, tackle a hotly debated topic in veterinary medicine: professional appearance. While dress codes in the clinic have long sparked discussion, what about virtual or telemedicine visits? How should veterinary professionals present themselves in an online setting, and how does appearance tie into career growth, raises, and promotions? Dr. Ward reflects on the controversy surrounding professional appearance standards—dating back to the 90s when he first advocated for structured dress codes. Beckie highlights the tension between self-expression and clinic expectations, particularly among veterinary technicians and support staff, emphasizing the importance of aligning personal and professional branding. They discuss the evolving landscape of veterinary professionalism, from tattoos and piercings to lab coats and scrubs, and how these factors influence client trust and workplace dynamics. Whether you're navigating telehealth, preparing for an interview, or considering how your style impacts your career, this episode provides practical insights on balancing individuality with professional expectations. Tune in for a thoughtful conversation on presenting your best self while maintaining authenticity in veterinary medicine!

Veterinary Viewfinder Podcast
Life After Veterinary Medicine: Dr. Rick LeCouture's Inspiring Journey from Neurosurgery to Storytelling

Veterinary Viewfinder Podcast

Play Episode Listen Later Jan 29, 2025 41:39


On this week's episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, welcome the remarkable Dr. Rick LeCouture, a trailblazing veterinarian who has redefined what it means to make an impact after a successful veterinary career. Originally from Australia, Dr. LeCouture's journey spans continents and careers, from being a renowned veterinary neurosurgeon and neurologist to leading major veterinary conferences like NAVC (now VMX). Now, he's forging a new path as a conservation advocate and children's book author. Listeners will hear Dr. LeCouture share his inspiring story of reinvention, starting with his childhood in Australia, his career milestones in Canada, Colorado, and California, and the pivotal moments that led him to a fulfilling post-veterinary life. Whether you're a veterinary professional pondering your next chapter or seeking motivation to explore new passions, this episode offers invaluable insights into how one can leverage a veterinary background to leave a lasting global legacy. Join Ernie and Beckie for this heartwarming and thought-provoking conversation that proves life after veterinary medicine can be just as impactful—if not more—than life in practice. Don't miss this inspiring journey! Learn more about Dr. LeCouteur at his website: https://www.ricklecouteur.com/ #VMX #vmx2025 #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Behind the Scenes of VMX: CEO Gene O'Neill on Transforming Veterinary Education

Veterinary Viewfinder Podcast

Play Episode Listen Later Jan 22, 2025 29:59


This week on the Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, welcome Gene O'Neill, CEO of the North American Veterinary Community (NAVC) and VMX, the world's largest veterinary continuing education conference. Gene shares insights into the incredible efforts behind organizing VMX and what attendees can expect this year. With over 30,000 veterinary professionals converging in Orlando, attendees can choose from more than 1,300 hours of CE and explore the expansive 160,000-square-foot expo floor, which features 735 exhibitors unveiling cutting-edge products and services. This year's theme, "Festival of the HeARTS," celebrates the fusion of science and creativity in veterinary medicine, promising inspiring visuals, interactive booths, and unique experiences. Gene also reflects on VMX's history, including its 40th-anniversary milestone, and discusses how NAVC continues to innovate and give back to the profession. Whether you're a seasoned VMX attendee or are considering your first visit, this episode provides a behind-the-scenes look at the passion and dedication it takes to deliver this must-attend event. Tune in to learn how VMX continues to shape the future of veterinary education and community! Read about NAVC Gives and The Veterinary Industry Giving Tree: https://bit.ly/4g9RLvc #VMX #vmx2025 #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
New Year, New Challenges: Staying Positive in Tumultuous Times

Veterinary Viewfinder Podcast

Play Episode Listen Later Jan 15, 2025 29:24


In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, discuss the challenges of starting a new year amid personal, professional, and global upheaval. From political controversies to natural disasters, the duo discusses how these events affect the veterinary community and share strategies to maintain positivity and mental well-being during trying times. Reflecting on past discussions from January 2016 and 2020, Ernie and Beckie revisit the importance of resilience and self-care, emphasizing the need to recognize hardships, both for ourselves and those around us. They explore actionable ways to foster a supportive environment, embrace reflection, and engage meaningfully with others to navigate adversity. This episode is a reminder that it's okay to pause, take stock of your emotional well-being, and connect with those who might also be struggling. Tune in to hear how intentional conversations and small acts of kindness can inspire hope and fortify your resolve to face whatever challenges 2025 may bring. Don't miss this engaging and uplifting conversation that keeps you grounded and focused. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Sick Days, PTO, and New Rules: How to Implement Veterinary Staff Policies the Right Way

Veterinary Viewfinder Podcast

Play Episode Listen Later Jan 8, 2025 29:54


It's the time of year when veterinary clinics revisit their staff policies, but how do you implement them without creating chaos or resentment? In this week's episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, MPA, RVT, dive into the challenges of rolling out new rules, such as sick leave policies, PTO usage, and vacation time, in a way that ensures fairness and team cohesion.   The co-hosts explore common pitfalls in policy implementation, such as reactionary rule-making after isolated incidents such as “sick-outs” and chronic absenteeism, and explain why sudden, poorly communicated policy changes can erode trust. They also discuss the importance of balancing structure with empathy and emphasize collaborative approaches to decision-making that involve the entire team.  The episode also unpacks why policies requiring sick employees to provide doctor's notes can send a harmful message of distrust and why flexible, inclusive guidelines create a healthier workplace culture. Dr. Ward and Beckie share real-world stories of successful—and unsuccessful—policy rollouts, offering actionable tips to help veterinary managers make thoughtful, equitable decisions.   If you're a practice owner, manager, or team member, tune in to learn how to create policies that support your team while keeping your clinic running smoothly. Let's make 2024 the year of fair, effective policies in veterinary medicine! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
From VPAs to AI to New Drugs: Veterinary Topics We'll Be Talking About in 2025

Veterinary Viewfinder Podcast

Play Episode Listen Later Jan 1, 2025 23:58


As "The Veterinary Viewfinder" podcast enters its ninth year, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, reflect on what's ahead for veterinary medicine in 2025. In this special year-end episode, they highlight emerging trends and topics poised to shape the profession. The duo discusses the groundbreaking passage of Colorado's Proposition 129, introducing mid-level veterinary practitioners known as Veterinary Professional Associates (Veterinary PAs) and its implications nationwide. They also explore the expanding role of artificial intelligence in diagnostics, exam conversation transcription, client communications, and patient monitoring, emphasizing its potential to enhance—not replace—veterinary professionals. Other key topics include emerging controversies over monoclonal antibody therapeutics and new monoclonal antibody drugs entering the dermatology and pain management markets, advancements in wearable pet technology, and the evolving landscape of veterinary continuing education. The hosts address how shifts in conference attendance and online CE access are transforming professional development. Tune in for a concise, engaging look at the issues that will dominate veterinary conversations in 2025. Whether you're curious about AI, new legislative movements, or the future of veterinary pharmaceuticals and educational conferences, this episode is packed with insights to help you stay ahead in your practice. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

WGN - Steve Dale's Pet World
Jon Provost from the TV series ‘Lassie' recalls his time on the show; Dr. Ernie Ward discusses the connection between spay/neuter and obesity in dogs; and more

WGN - Steve Dale's Pet World

Play Episode Listen Later Dec 29, 2024


Jon Provost who was Timmy in Lassie sincerely – even all these years later (he's now 74-years old) – has a love for dogs  as much as he did when he played Timmy. Steve reminisces and Jon tells all sorts of stories. And did he ever really fall into a well? What was the craziest peril […]

Veterinary Viewfinder Podcast
Twas the Night Before Vetmas: Our Annual Lighthearted Ode to the Veterinary Profession

Veterinary Viewfinder Podcast

Play Episode Listen Later Dec 24, 2024 4:19


Welcome to an annual ritual on "The Veterinary Viewfinder," where we pause from tackling tough topics to celebrate the holidays with humor, creativity, and heart! This week, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, share a special tradition: a veterinary-themed rendition of "Twas the Night Before Christmas." Beckie's original poem captures the spirit, dedication, and sacrifices of veterinary professionals while sprinkling in some lighthearted nods to chocolate ingestions, holiday emergencies, and the camaraderie that defines the profession. From vet techs, receptionists, assistants, and managers to oncologists, orthos, and GPs—this poem celebrates everyone in the veterinary community. Through laughter and real-life reflections, this episode is a love letter to veterinary teams everywhere. It's a reminder of the magic you create, the lives you save, and the joy you bring to pets and their families, even during the busiest holiday season. Take a break from the hustle, enjoy some holiday cheer, and know how deeply appreciated you are. Tune in for this lighthearted tribute that will leave you smiling and inspired. Happy Holidays from the Veterinary Viewfinder! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Clinic Cliques and Holiday Cheer: How to Foster Inclusion This Season

Veterinary Viewfinder Podcast

Play Episode Listen Later Dec 18, 2024 22:13


The holidays are here, but not all the cheer makes its way into the workplace. This week on "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, tackle a sensitive yet often overlooked issue: exclusion during the festive season. Imagine this: a colleague brings invitations for a holiday gathering, handing them out in full view of someone who's not invited. For veterinary team members already feeling left out, these moments can cut deep and damage workplace morale. Dr. Ward and Beckie dive into the tricky dynamics of managing social interactions within clinics. From addressing cliques to deciding if management should intervene, they explore how to foster inclusivity and harmony—especially during the holiday season. The episode also covers related dilemmas of exchanging holiday cards and gifts and participating in external parties and events. Beckie and Dr. Ward share real-world examples of workplace exclusion, highlighting how subtle behaviors can escalate into significant morale and team problems. Join this insightful discussion to ensure the holidays bring joy, not drama, to your clinic. Don't miss practical advice for navigating these seasonal challenges and creating a culture of respect and inclusion. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
National Dog Show Winner Sparks Debate: Pugs, Breed Popularity, and Health Concerns

Veterinary Viewfinder Podcast

Play Episode Listen Later Dec 11, 2024 25:07


For the first time in over 140 years, a pug has won the National Dog Show! While this historic win brings joy to pug lovers worldwide, it also raises critical questions for veterinary professionals. In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, dive into the implications of this historic win for veterinary professionals and pet owners alike.   As a breed often associated with significant health challenges, the sudden spotlight on pugs raises questions about a potential surge in their popularity—and the veterinary responsibilities that follow. In this episode, Ernie and Beckie explore the potential consequences of heightened pug popularity, from increased demand for this breed to the ethical dilemmas surrounding brachycephalic health issues. They revisit the ongoing discussions about breed bans, which have targeted pugs in several countries, and examine what this victory could mean for the future of breed-specific legislation.   Join this engaging discussion as veterinarians worldwide address the balance between celebrating canine achievements and advocating for the long-term welfare of pets. This episode is a must-listen for anyone invested in the intersection of pet health, breed trends, and veterinary care! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
The Giving Season: How the Veterinary Industry Giving Tree Supports Colleagues in Need

Veterinary Viewfinder Podcast

Play Episode Listen Later Dec 4, 2024 22:26


The holiday season is a time for giving, and this week on The Veterinary Viewfinder, Dr. Ernie Ward and co-host Beckie Mosser, MPA, RVT, spotlight an incredible initiative that helps veterinary professionals in need: the Veterinary Industry Giving Tree. In this heartfelt episode, Beckie shares the origin story of her nonprofit organization, which she founded to provide financial and emotional relief to colleagues struggling during the winter holidays. Whether covering unexpected bills or simply easing the burden of the season, the Veterinary Industry Giving Tree connects donors with veterinary professionals in need. Dr. Ward and Beckie discuss why the holidays can be especially challenging for veterinary teams, with increased emotional stress, financial strain, and the unique demands of the profession. They explore how small acts of kindness can create a big impact, inspiring listeners to participate in this year's Veterinary Industry Giving Tree. Don't miss this uplifting conversation filled with hope, community spirit, and actionable ways to support your peers during this special time of year. Tune in to learn how you can lend a helping paw to our colleagues in need! To learn more about the Veterinary Industry Giving Tree: https://www.veterinarygivingtree.com/ To doinate: https://www.zeffy.com/en-US/donation-form/765642a4-9d91-4d88-945f-b8675b9e95ba To learn how you can help donate through Vetcetera: https://bit.ly/3Zzm3CM If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Clinician's Brief: The Podcast
Artificial Intelligence & Its Impact on Veterinary Imaging with Dr. Ward

Clinician's Brief: The Podcast

Play Episode Listen Later Nov 28, 2024 38:49


Artificial intelligence (AI) has the power to profoundly impact both human and veterinary medicine. In this episode of Clinician's Brief Partner Podcast, host Dr. Beth talks with Dr. Ernie Ward about how AI is entering veterinary clinics in a big way: through radiographic interpretation. Tune in as they explore both the advantages and limitations of this new technology and its impact on patient care and clinic workflows.Sponsored by Antech DiagnosticsContact us:Podcast@briefmedia.comWhere to find us:Cliniciansbrief.com/podcastsFacebook.com/clinciansbriefTwitter: @cliniciansbriefInstagram: @clinicians.briefThe Team:Beth Molleson, DVM - HostSarah Pate - Producer & Project Manager, Brief StudioRandall Stupka - Podcast Production & Sound Editing

Veterinary Viewfinder Podcast
Veterinary Discipline: When Boards Fail to Protect Pets and Professionals

Veterinary Viewfinder Podcast

Play Episode Listen Later Nov 27, 2024 24:10


In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, dive into a hot-button issue in the veterinary profession: the effectiveness (or alleged lack) of state veterinary medical boards in addressing complaints and disciplining licensees. Inspired by a recent investigative report from North Carolina, this discussion examines whether veterinary professionals are being held accountable when complaints arise, how these cases impact public trust, and whether some complaints are going too far and harming veterinarians. Dr. Ward and Beckie explore the legal framework governing veterinarians, the challenges of title protection, and the role of social media in shaping reputations. They also discuss how inconsistent or lax disciplinary actions by boards can harm the credibility of the profession and create a ripple effect across the veterinary community. Whether you're a veterinary professional concerned about your license or a pet owner curious about oversight in veterinary medicine, this thought-provoking conversation sheds light on the accountability (or lack thereof) of the systems meant to protect pets, owners, and practitioners. Tune in to join the debate! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Colorado Prop 129 Explained: Animal Law Expert Breaks Down New VPA Role

Veterinary Viewfinder Podcast

Play Episode Listen Later Nov 20, 2024 34:22


In this episode of “The Veterinary Viewfinder,” hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss Colorado's groundbreaking Proposition 129, which officially establishes the role of Veterinary Professional Associates (VPAs). Renowned animal law attorney Mark Cushing, a leading voice in shaping veterinary legal frameworks around the U.S., joins the conversation.   Proposition 129 introduces VPAs, a new position aimed at expanding the scope of veterinary teams. Mark Cushing shares his perspectives on Prop 129 as he is driving between law conferences to break down the specifics of this legislation, dispel common misconceptions, and explain its implications for clinics, clients, and the future of veterinary care. From addressing workforce shortages to potential challenges in implementation, this episode unpacks it all.   Whether you're a clinic owner, credentialed veterinary technician, or a curious veterinary industry professional, this discussion offers valuable insights into how this legislation could influence veterinary practice nationwide. Tune in to learn what Prop 129 really means for veterinary teams and how it might shape the future of the profession.   Stay informed, stay engaged, and join the conversation on “The Veterinary Viewfinder!” If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #Prop129 #ColoradoLaw

Veterinary Viewfinder Podcast
Recognizing Our Often Unsung Heroes: It's Veterinary Practice Manager Recognition Week Nov 10-16, 2024!

Veterinary Viewfinder Podcast

Play Episode Listen Later Nov 13, 2024 22:46


In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers.  November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics.  Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! To learn more, visit the Veterinary Hospital Managers Association (VHMA) website: https://bit.ly/48JVTAd Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #VHMA #practicemanagers

Veterinary Viewfinder Podcast
Are Pet Owners Turning Away from Vets? Reclaiming Preventive Care

Veterinary Viewfinder Podcast

Play Episode Listen Later Nov 6, 2024 30:31


In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, MPA, dive into an urgent issue facing veterinary professionals: the decline of preventive care visits and the growing trend of pet owners seeking wellness advice outside the clinic. As wellness exams, vaccinations, and senior care consultations decline, veterinarians are feeling the impact. With the rise of AI-driven tools, (questionable) social media influencers, and accessible online advice, pet owners are turning to alternative sources for preventive care tips and longevity strategies. Dr. Ward and Beckie explore why this shift is happening and discuss how veterinarians can reclaim their role as the primary preventive care providers. They share practical tactics and communication strategies for engaging pet owners, emphasizing the value of early disease detection, quality of life improvement, and the unmatched expertise of veterinary professionals. Tune in to learn how veterinarians can reestablish their position in preventive pet care and enhance their relationship with clients amid a rapidly evolving pet care landscape. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
When Spirits Visit the Vet: Paranormal Encounters in Veterinary Clinics

Veterinary Viewfinder Podcast

Play Episode Listen Later Oct 30, 2024 29:30


Welcome to this spine-chilling episode of "The Veterinary Viewfinder!" This week, Dr. Ernie Ward and registered veterinary technician Beckie Mosser dive into the eerie world of (allegedly) haunted veterinary clinics. With Halloween around the corner, we're exploring the paranormal tales that have left many veterinary teams wondering if they're truly alone during those late-night shifts. From shadowy figures seen after-hours to strange, unexplained noises echoing through clinic halls, our colleagues across the country—and beyond—have shared their supernatural experiences. These ghostly tales range from curious spirits seemingly checking in on patients to spooky apparitions that might make even the bravest veterinarian shiver. Join us as we delve into these mysterious occurrences that some veterinary teams encounter, especially during Halloween. This episode isn't just for thrill-seekers; it's a look at how these supernatural events can "shape" the "spirit" of teams working in veterinary practices, strengthening their "chains" as staff members share their creepy experiences. Whether you're a skeptic or a believer, this episode will have you hooked—and maybe a little spooked! Tune in for a ghostly good time as Ernie and Beckie tackle one of the most "spirited" topics we've ever covered on "The Veterinary Viewfinder." If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Appreciating Veterinary Sales Reps: Strategies for Stronger Partnerships

Veterinary Viewfinder Podcast

Play Episode Listen Later Oct 23, 2024 30:20


In this week's episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, shine a spotlight on a vital yet often overlooked part of veterinary teams—sales representatives. From pharmaceutical, lab, and food reps to distributors and specialty companies, these professionals play a key role in keeping veterinary clinics running smoothly and efficiently. As the end of the year approaches and fresh off National Veterinary Technician Week, many clinics rely on their reps more than ever—often without recognizing their efforts. Dr. Ward and Beckie discuss the unspoken challenges reps face, including feeling undervalued or being taken for granted, especially during busy seasons when clinics call on them for help with events and celebrations. This episode explores the sometimes tricky relationship between clinics and reps, highlighting how veterinarians and staff can become better partners. Tune in to learn how your clinic can foster healthier, more respectful interactions with sales reps and why these unsung heroes deserve more appreciation. Whether you're a clinic owner, technician, or vet, this episode is packed with insights to help strengthen these essential relationships. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
The Good, Bad, and Ugly of National Veterinary Technician Week 2024

Veterinary Viewfinder Podcast

Play Episode Listen Later Oct 16, 2024 26:35


In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and registered veterinary technician Beckie Mossor tackle an unexpectedly tough topic: the controversy surrounding National Veterinary Technician Week. While this week, from October 13 to 19, is dedicated to celebrating the tireless efforts and vital contributions of credentialed veterinary technicians, not everyone is on board. Beckie shares her perspective on the growing divide within the veterinary community regarding how—and whether—this week should be celebrated. Some argue that National Veterinary Technician Week isn't being properly recognized, while others are even refusing to participate altogether. Dr. Ward and Beckie discuss these issues, expressing concerns about the negativity surrounding what should be a time for unity and appreciation.  Despite the controversies, our hosts highlight inspiring stories of dedicated vet techs and reinforce the true purpose of this week: to honor and uplift credentialed veterinary technicians who are the backbone of veterinary care. Join the conversation as Dr. Ward and Beckie dig into the good, the bad, and the ugly of National Veterinary Technician Week. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

ugly ward good bad veterinary technicians ernie ward national veterinary technician week
Veterinary Viewfinder Podcast
Natural Disasters and Veterinary Heroes: How You Can Help in Times of Crisis

Veterinary Viewfinder Podcast

Play Episode Listen Later Oct 9, 2024 25:14


In this episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and registered veterinary technician Beckie Mosser discuss one of the most challenging and emotional issues facing veterinary professionals—natural disasters. With Hurricane Milton barreling toward Florida and the aftermath of Hurricane Helene still being felt across the southeastern U.S., veterinary clinics and communities are in urgent need of help.  Ernie and Beckie share firsthand experiences of the devastation and the inspiring response from the veterinary community and volunteers. They highlight how veterinary professionals are stepping up to offer assistance, from organizing resource drives to volunteering on the ground. Whether you're a veterinarian or a vet tech, there are numerous ways you can get involved to support colleagues and pets affected by these disasters. Tune in to learn about the incredible work being done and discover how you can help provide relief in times of crisis.  Beckie also shares the work done by veterinary technician Sarah Parsons and her Project Golden Vet, as well as their collaboration with The Veterinary Industry Giving Tree.  Don't miss this insightful discussion on the critical role veterinary professionals play in disaster relief and recovery efforts. Veterinary Professionals, sign up for the Pet Obesity Prevalence Survey here:  https://bit.ly/APOPsignup The Veterinary Industry Giving Tree: https://www.veterinarygivingtree.com/ Project Golden Vet: https://vettechsarahparsons.com/project-golden-vet Hurricane Helene Relief organizations: Voluntary Organizations Active in Disaster (VOAD) https://www.nvoad.org/ NC Disaster Relief Fund https://pay.payitgov.com/ncdonations American Humane Society https://www.humanesociety.org/hurricane-helene-response #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
World Pet Obesity Week Special: Expert Insights on Obesity, Nutrition, and Hurricane Helene Relief Efforts

Veterinary Viewfinder Podcast

Play Episode Listen Later Oct 2, 2024 39:20


This week, we focus on two critical issues. First, it's World Pet Obesity Awareness Week, October 7–13, 2024, and we need your help, veterinary professionals, to participate in our biennial Pet Obesity Prevalence Survey by signing up at PetObesityPrevention.org. Joining us this week is board-certified veterinary nutritionist Martha Cline from Purina to dive into the communication challenges surrounding pet obesity, discuss spectrum of care issues with nutrition and obesity, and explore cutting-edge research on metabolomics and its relevance to joint disease and obesity treatment. But that's not all. We'll also address the aftermath of Hurricane Helene, which devastated parts of the Southeast, including parts of Florida, Georgia, North Carolina, and Tennessee. Co-hosts Dr. Ernie Ward and Registered Veterinary Technician Beckie Mosser will share ways you can help, as well as some local relief efforts that are making a difference. Links below. Join us for this important episode, packed with expert advice, essential resources, and the opportunity to make a meaningful impact on pets and communities in need! Veterinary Professionals, sign up for the Pet Obesity Prevalence Survey here:  https://bit.ly/APOPsignup Hurricane Helene Relief organizations: Voluntary Organizations Active in Disaster (VOAD) https://www.nvoad.org/ NC Disaster Relief Fund https://pay.payitgov.com/ncdonations American Humane Society https://www.humanesociety.org/hurricane-helene-response

Veterinary Viewfinder Podcast
Avoiding Vet Clinic Drama: Boundaries and Professionalism on Office Message Platforms

Veterinary Viewfinder Podcast

Play Episode Listen Later Sep 25, 2024 29:45


In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a modern issue affecting veterinary professionals worldwide: communication on messaging platforms like Slack and Microsoft Teams. While these tools are essential for team collaboration, they can also blur the lines of professionalism, leading to "salty" exchanges that could impact your career. Dr. Ward and Beckie dive deep into the nuances of maintaining professionalism while using these platforms, offering practical tips for staying courteous, even when tempers flare. They also explore what happens when these tools interrupt your personal time and discuss strategies for setting healthy boundaries.  More importantly, the episode uncovers the hidden side of these platforms — what your employer can monitor and what you're responsible for when communicating digitally. Join the conversation as Dr. Ward and Beckie share personal experiences, advice, and recommendations on navigating these modern communication challenges while keeping your reputation intact. Whether you're a vet tech or a practice owner, this episode is packed with must-know insights for managing team dynamics online! World Pet Obesity Week is October 7-13! Remember to sign up your clinic to participate in the Association for Pet Obesity Prevention's (APOP) biennial pet obesity prevalence survey. Visit PetObesityPrevention.org today. Participants will be eligible to win Yeti coolers, iPads, and loads of other prizes! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Are You Licensed? Answering Clients' Toughest Questions About Veterinary Credentials

Veterinary Viewfinder Podcast

Play Episode Listen Later Sep 18, 2024 30:12


In this episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, RVT, MPA, tackle a potentially rising concern in veterinary clinics: clients questioning whether their veterinary professionals are licensed. As public awareness around veterinary credentials grows, more pet owners are asking whether the person caring for their pet is licensed to perform certain tasks. This shift brings new challenges and sometimes uncomfortable conversations with clients. Join Dr. Ward and Beckie as they discuss strategies to handle these questions confidently and professionally. From how to properly equip your veterinary team with the right responses to navigating these sometimes tricky interactions, this episode provides essential tips for maintaining trust and transparency in your practice. Whether you're a veterinarian, credentialed veterinary technician, practice manager, veterinary assistant, or support staff, this conversation will help you prepare for this evolving client expectation. Tune in to stay ahead of this trend and ensure your team is ready! World Pet Obesity Week is October 7-13! Remember to sign up your clinic to participate in the Association for Pet Obesity Prevention's (APOP) biennial pet obesity prevalence survey. Visit PetObesityPrevention.org today. Participants will be eligible to win Yeti coolers, iPads, and loads of other prizes! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
Corporate Layoffs in Vet Med: Is the Grass Greener?

Veterinary Viewfinder Podcast

Play Episode Listen Later Sep 11, 2024 32:05


In this episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a surprising new challenge in the veterinary profession: corporate layoffs. Once confined to tech companies and big businesses, layoffs have begun to impact veterinary professionals, raising questions about job stability in corporate settings versus private practice. Dr. Ward, with over 30 years of veterinary experience, reflects on the seismic shift, offering insights into how to prepare for potential job losses and whether the corporate world really offers greener pastures compared to traditional, independently-owned private practice. Together, Ernie and Beckie explore how these changes affect not just the profession but also the individuals who dedicate their lives to animal care. Tune in to discover strategies for navigating this new corporate reality, questions to ask before accepting a new job, and protecting your career in an ever-evolving veterinary landscape. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
When New Hires Miss the Mark: What happens when they're just not good with animals?

Veterinary Viewfinder Podcast

Play Episode Listen Later Sep 4, 2024 24:26


In this episode of the Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, RVT, MPA, discuss a tough and often uncomfortable topic: what to do when a new hire isn't cutting it in your veterinary clinic. Whether handling animals, interacting with clients, or managing information, some employees struggle to meet the demands of the job.  Dr. Ward and Beckie explore the signs that an employee may not have the necessary skills, the potential impacts on your practice, and, most importantly, how to address these issues professionally and effectively. They discuss strategies for providing support, offering training, and, when necessary, making the difficult decision to part ways. Tune in for practical advice on navigating this tricky situation to maintain a high-performing veterinary team. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Veterinary Viewfinder Podcast
It Must Be Nice To Be Nice To Do That! Overcoming Self-Care Challenges in Veterinary Practice

Veterinary Viewfinder Podcast

Play Episode Listen Later Aug 28, 2024 0:39


Self-care is crucial for a thriving veterinary career, yet everyday challenges often hinder our pursuit of well-being. This week on the Veterinary Viewfinder, we delve into some of the most common reasons people fail to adhere to self-care practices: too little time, money, and ability to do it. Our special return guest is  Rebecca Newman, a certified veterinary technician and well-being expert. Rebecca shares strategies to overcome self-imposed barriers, helping you kickstart your wellness journey. Join Dr. Ernie Ward and Beckie Mosser, RVT, MPA, as they explore practical tips for achieving a balanced, healthy life in the demanding world of veterinary medicine. Viewfinders, we're excited to welcome back Rebecca Newman, AAS, BA, Psy.M, CVT, who is the Assistant Director/Wellbeing Coordinator, Veterinary Technology at Appalachian State University Veterinary Technology program. To learn more about her work, visit here: https://rri.appstate.edu/faculty-staff/rebecca-newman-aas-bs-ms-cvt If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic!

Veterinary Viewfinder Podcast
Why Climate Change Should Be Part of Veterinary Education: Lessons from Human Medicine

Veterinary Viewfinder Podcast

Play Episode Listen Later Aug 21, 2024 23:35


In this episode of the Veterinary Viewfinder, co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a critical but often overlooked issue in the veterinary profession: climate change.  -- As human medical schools in the United States and worldwide begin to integrate climate change into their curricula, the veterinary field needs to catch up. Dr. Ward and Beckie discuss the growing importance of addressing climate change within veterinary education and continuing professional development.  -- They explore how environmental changes are already impacting animal health and what the veterinary community can learn from advancements in human medicine. This conversation challenges veterinary professionals to consider the future of our profession - and planet - in a rapidly changing world and the steps needed to prepare for tomorrow's health challenges.  -- Join us this week to understand why climate change should be on every veterinary agenda and how to advocate for its inclusion in veterinary curricula. -- If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! -- Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. -- Medical Schools Are Updating Their Curricula as Climate Change Becomes Impossible to Ignore - https://bit.ly/3AwVuUI -- Dr. Ward's book on Climate Change and the Pet Food Industry's Contributions - https://www.amazon.com/Clean-Pet-Food-Revolution-Better/dp/1590566025 -- #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast