Veterinary Viewfinder Podcast

What if the negative review was… right? In this brutally honest episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle one of the most difficult scenarios in veterinary medicine: how to handle legitimate complaints when your clinic or team actually did make a mistake. With raw insight and hard-earned experience, the hosts examine how to manage everything from emotionally-charged one-star reviews to social media posts by staff that cross the line. They break down why the “we're sorry this happened” template may no longer be enough and how transparency, empathy, and timely internal support can de-escalate even the most viral situations. They also discuss the importance of leadership when things go wrong, the need for well-written social media policies, and the delicate balance between defending your team and holding people accountable. Whether you're a manager, technician, or practice owner, this episode is a must-listen for anyone who believes in doing better, especially when you didn't get it right the first time. #VetMed #VeterinaryLeadership #VetTechLife #OneStarReview #VetClinicCulture #ProfessionalAccountability #ClientCommunication #VeterinaryPodcast #TeamResilience #VeterinaryMedicine #VetPodcast #VeterinaryEducation #ClinicCulture

Remember when veterinary break rooms were covered in highlighted journals and sticky notes that said “READ THIS”? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor explore how our learning habits have changed and what this means for clinic culture. Are we still learning together… or just scrolling solo? In this thought-provoking episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore how veterinary professionals consume and share clinical knowledge in today's fast-paced, digital-first world. Gone are the days of dog-eared journals in the break room and article clippings on the clinic fridge. But what have we lost in this shift to screens and skimming? From the impact of algorithm-driven content and AI tools like ChatGPT to concerns about critical thinking and team collaboration, Dr. Ward and Beckie ask whether we're trading connection and depth for convenience and speed. The episode questions whether the rise of digital isolation and the decline in communal learning have affected how veterinary teams function and bond. It's more than nostalgia; it's a call to reimagine how clinics can cultivate curiosity, unity, and a culture of continual education in a fragmented information landscape. Whether you're a practice owner, tech lead, or team member trying to stay current, this conversation will challenge how you think about professional development in the digital age. #VeterinaryMedicine #VetPodcast #VetTechLife #LifelongLearning #VeterinaryEducation #ClinicCulture #DigitalLearning #VetLeadership #VetTeamBonding #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

What do you do when a client trashes your clinic with a negative online review, then schedules another appointment as if nothing happened? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack the emotional and professional complexities of accepting—or refusing—returning clients who've publicly criticized your team. From understanding when a bad review crosses into abuse to learning how to initiate honest, respectful dialogue, this episode delivers actionable strategies for managing digital conflict, preserving team morale, and navigating tough conversations. The hosts also explore how evolving norms around online reviews have changed the client-vet dynamic, and why price complaints, while frustrating, may not always be personal. A must-listen for veterinary professionals dealing with the emotional toll of public feedback in an increasingly review-driven world. #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed #VeterinaryMedicine #VetTechLife #VetPodcast #ClientCommunication #VetClinic #OnlineReviews #VetResilience #TeamMorale

Vaccine and surgery hesitancy isn't just a human healthcare challenge; veterinary teams are seeing it more often in exam rooms across the country. In this episode of The Veterinary Viewfinder, cohosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, take a deep dive into the rising trend of pet parent hesitancy around core vaccines and routine surgical procedures like spays, neuters, and dental cleanings The conversation covers how internet misinformation, personal beliefs, and changing cultural norms are driving some clients to question the necessity, safety, or ethics of traditional veterinary recommendations. Dr. Ward and Beckie share practical ways veterinary professionals can respond with empathy while maintaining high standards of care. They discuss strategies to build trust, avoid confrontation, and reframe conversations to focus on animal welfare and preventive health. Whether you're facing pushback about a rabies booster or a client declining a critical dental procedure, this episode offers clear guidance to help your team feel prepared and unified. If your practice is seeing more resistance during treatment plan discussions, this is a must-listen for every veterinary professional.

In this episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle a timely topic that every veterinary professional should consider: how inflation, rising tariffs, and supply chain disruptions are affecting big purchasing decisions and clinic growth strategies. As economic pressures mount, practice owners, managers, and technicians alike are asking: Should we buy that new piece of equipment now or wait? Dr. Ward and Beckie walk listeners through real-world examples — from deciding whether to replace aging digital radiology systems to concerns about the availability of surgical lasers and other high-ticket items due to supply chain slowdowns. But this conversation isn't just about purchases. It's about strategy. The hosts encourage clinics to use slower economic periods to introduce new services, such as Class IV laser therapy, advanced dental care, acupuncture, or clinical weight management programs. They emphasize that investing in team training during slow periods, such as additional preventive care like heartworm and intestinal parasite education, can boost morale and better position a practice for future growth. This episode is a must-listen for veterinary professionals who want to stay ahead of economic uncertainty, make informed financial decisions, and build stronger, more resilient veterinary teams for the future.

This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle one of the most urgent and unsettling issues facing veterinary professionals: the growing instability in the profession driven by corporate layoffs, clinic closures, and public scrutiny. They discuss the recent, abrupt shutdown of My Pets Wellness clinics across multiple U.S. states, leaving veterinary teams and pet owners stunned and unemployed. Adding fuel to the fire is a recent BBC investigative report examining rising veterinary fees in the UK, with claims that corporate-owned practices are pressuring veterinarians to upsell services and prioritize profits. These revelations have sparked renewed global concerns about how corporate influence is affecting client trust, team morale, and the future of veterinary care. Whether you're a veterinarian, veterinary technician, or practice manager, this episode explores how these economic and ethical pressures may impact hiring, compensation, burnout, and even the decision to stay in the profession.

In this timely and insightful episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, address one of the most pressing concerns facing veterinary professionals today: how to support your clinic team during economic uncertainty. As inflation rises, operating costs soar, and layoffs make headlines, veterinary practices—whether corporate or independent—must adapt quickly to protect their staff and patients. Dr. Ward and Beckie share strategies for maintaining morale and financial stability in turbulent times, from offering basic financial literacy education to creatively adjusting schedules to ease commuting burdens. They emphasize the importance of open, transparent communication and the need for practice leaders to proactively engage with their teams before fear and frustration take hold. The episode explores how simple actions—like inviting financial advisors for lunch-and-learns or involving team leaders in key decisions—can make a lasting impact on staff well-being and retention. Whether you're a practice owner, manager, or veterinary professional looking for direction, this episode offers practical advice to navigate economic stress while strengthening your team culture.

Exotic animal pets captivate animal lovers, but their rising popularity brings complex ethical dilemmas for veterinary professionals. In this episode of "The Veterinary Viewfinder," co-hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the delicate balance between the desire to own exotic animals and the professional responsibility to ensure their proper care. Our co-hosts discuss a wide range of species—from saltwater fish and reptiles to birds and small mammals—and delve into the unique challenges these animals face regarding specialized diets, exact environmental conditions, and overall welfare. The conversation also examines the ecological impacts of the exotic pet trade, the consequences of poor husbandry, and the broader societal implications when ownership crosses ethical boundaries. With thought-provoking insights, Dr. Ward and Beckie encourage pet owners and veterinary professionals alike to consider critical questions about sourcing, care, and long-term animal welfare. Tune in to gain valuable perspectives and join the dialogue on promoting responsible exotic pet ownership.

In another thought-provoking episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the complex topic of toxic leadership in veterinary practices. The duo delves into what truly constitutes a toxic boss versus a demanding or challenging manager, examining behaviors that range from a lack of self-awareness and inconsistent treatment to micromanagement and emotional abuse. The conversation unpacks how these negative traits can slowly erode team morale, lower job satisfaction, and ultimately impact patient care and client service. Listeners gain valuable insights on identifying red flags and understanding the subtle signs of a toxic workplace before the situation worsens. This episode also discusses practical approaches to address unhealthy dynamics, encouraging open communication and proactive measures to foster a supportive work environment. If you're a veterinarian, vet tech, practice manager, or any support staff member concerned about workplace culture, this discussion offers essential strategies for self-advocacy and team improvement.

In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss how required continuing education (CE) content is selected for veterinary professionals. They delve into the changing landscape of vet conferences, where traditional academic excellence intersects with the modern impact of social media -- and dancing vets. The hosts investigate how influencer culture is transforming the selection of speakers and content, prompting crucial discussions about quality versus popularity. They address innovative CE formats, such as panel discussions, hands-on workshops, and even the possibilities of virtual reality, while warning against diminishing the educational rigor demanded by licensing boards. Whether you're a veterinarian, credentialed veterinary technician, or practice manager, this episode provides valuable insights into what truly matters in CE and how you, as an attendee, can help shape future conference offerings. Tune in to discover how to advocate for high-quality education in a world influenced by social media trends and share your thoughts to help mold the future of veterinary learning, with perhaps less dancing.

In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, MPA, dive into the transformative world of veterinary mentorship with the inspiring founder of MentorVet, Dr. Addie Reinhard and Director of Learning and Development, Mariel Hendricks, RVTg.  MentorVet is tackling the profession's toughest challenges—burnout, isolation, and career uncertainty—by providing evidence-based mentorship programs tailored for veterinarians, technicians, and other veterinary professionals. Learn how MentorVet's innovative peer support groups, mentorship matching, and mental health resources are making a tangible impact on well-being and career longevity. Whether you're an early-career vet, a seasoned practice manager, or a technician seeking guidance, this conversation will offer practical insights into navigating career stressors and thriving in veterinary medicine. With scholarships, accessible programs, and a passionate community, MentorVet is redefining support in the veterinary field. Tune in to discover how mentorship can reignite your passion and strengthen your veterinary team.

Dive into this week's episode of “The Veterinary Viewfinder” with hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, as they tackle a pressing topic for young veterinary professionals: mental health accommodations in practice. In this episode, the duo explores how the Americans with Disabilities Act (ADA) applies to veterinary settings, offering practical insights for navigating stress and anxiety on the job.  Dr. Ward shares a real-world example of a young vet struggling with “difficult clients,” sparking a discussion on what “reasonable accommodations” look like—think flexible schedules or quiet decompression spaces.  Meanwhile, Beckie opens up about her husband's PTSD accommodation—an hour-late start that balances his needs with workplace demands—showing how creative solutions can work in high-pressure environments.  Together, they emphasize empathy, clear job descriptions, and proactive mental health support, urging young vets to advocate for themselves.  Whether you're a new associate or a vet tech facing burnout, this episode delivers actionable advice and a fresh perspective on thriving in vet med. Tune in to feel empowered, understood, and ready to shape a healthier workplace—because everyone's mental health matters! #mentalhealth #burnout #selfcare #wellness #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

How Much Should Veterinary Teams Disclose to Clients? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, tackle an often-overlooked but crucial topic: veterinary transparency. As clinics update treatment protocols, switch vaccine brands, or adjust pricing, the question arises—what do we need to disclose to clients, and when?   The hosts explore the fine line between essential client communication and overwhelming details. Should clients be notified of a switch in vaccine manufacturers? What about pricing changes? And how do these transparency issues impact client trust and compliance? Drawing parallels to human medicine's informed consent standards, Dr. Ward and Beckie discuss best practices for ensuring clients feel informed without creating unnecessary concerns.   If you're a veterinarian, technician, or practice manager looking to improve client communication while maintaining efficiency, this episode is packed with actionable insights. Tune in to discover how your clinic can navigate these tough conversations with clarity and confidence!  #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

Veterinary professionals are often asked to take on extra responsibilities outside their original job descriptions. But when do these additional tasks justify a raise, a title change, or more recognition? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, take a deep dive into this complex and sometimes controversial issue. They discuss real-world scenarios where veterinary staff are expected to assemble furniture, manage inventory, or handle client callbacks—duties that may not align with their clinical roles. Should these added tasks be considered part of the job, or do they warrant compensation adjustments? The hosts explore how veterinary teams can advocate for fair pay, navigate difficult conversations with management, and ensure their contributions are recognized. This insightful discussion is a must-listen for veterinarians, vet techs, practice managers, and anyone working in a veterinary practice looking to create a fair and motivated workplace. Tune in now and share this episode with your colleagues—because every veterinary professional deserves to be valued! #veterinary #veterinarytechnician #vettech #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #vetmed

In this powerful episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, sit down with Matt Krentz and Andy Bond, the co-founders of BestyBnB.com, a groundbreaking platform designed to protect pets when their owners face crises such as domestic violence, illness, or homelessness. The discussion reveals shocking statistics—50% of people in crisis refuse lifesaving services because they can't bring their pets, and 70% of pets left behind suffer abuse or worse. Matt and Andy share how their innovative technology connects social service agencies with foster homes, ensuring pets stay safe and are reunited with their owners. Listeners will hear touching stories, including how six therapy turtles were fostered from domestic violence and how Besty BnB has provided 6,000 safe nights for pets in just a few months. The episode also explores how veterinary professionals and pet lovers can get involved in expanding this critical service nationwide. Tune in to learn how technology and compassion are transforming pet welfare and how you can make a difference in your community!

In this episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, tackle the growing influence of AI tools like ChatGPT on veterinary diagnostics. With clients increasingly turning to AI for pet health advice, veterinarians are facing new challenges: handling clients who arrive with a list of recommended tests from ChatGPT and striking the right balance between over-testing and under-testing. The discussion highlights the importance of clear communication, trust-building, and the need for veterinarians to confidently guide clients through the diagnostic process.  The hosts explore the parallels between human and veterinary medicine, citing studies on the overuse of diagnostic tests in healthcare and the financial pressures clients face. They emphasize the value of a thorough physical exam and the dangers of relying too heavily on technology, whether AI recommendations or a veterinarian's dependence on excessive testing. Dr. Ward and Beckie also discuss the potential for ChatGPT/AI to create conflict in the exam room, as clients may demand specific tests without understanding the whole clinical picture.  The episode concludes with practical advice for veterinarians: leverage AI for client education while prioritizing interpersonal communication and trust. By finding the "Goldilocks zone" of testing—neither too much nor too little—veterinarians can provide the best care while maintaining client confidence in an era of rapidly evolving technology.

In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, tackle a hotly debated topic in veterinary medicine: professional appearance. While dress codes in the clinic have long sparked discussion, what about virtual or telemedicine visits? How should veterinary professionals present themselves in an online setting, and how does appearance tie into career growth, raises, and promotions? Dr. Ward reflects on the controversy surrounding professional appearance standards—dating back to the 90s when he first advocated for structured dress codes. Beckie highlights the tension between self-expression and clinic expectations, particularly among veterinary technicians and support staff, emphasizing the importance of aligning personal and professional branding. They discuss the evolving landscape of veterinary professionalism, from tattoos and piercings to lab coats and scrubs, and how these factors influence client trust and workplace dynamics. Whether you're navigating telehealth, preparing for an interview, or considering how your style impacts your career, this episode provides practical insights on balancing individuality with professional expectations. Tune in for a thoughtful conversation on presenting your best self while maintaining authenticity in veterinary medicine!

On this week's episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, welcome the remarkable Dr. Rick LeCouture, a trailblazing veterinarian who has redefined what it means to make an impact after a successful veterinary career. Originally from Australia, Dr. LeCouture's journey spans continents and careers, from being a renowned veterinary neurosurgeon and neurologist to leading major veterinary conferences like NAVC (now VMX). Now, he's forging a new path as a conservation advocate and children's book author. Listeners will hear Dr. LeCouture share his inspiring story of reinvention, starting with his childhood in Australia, his career milestones in Canada, Colorado, and California, and the pivotal moments that led him to a fulfilling post-veterinary life. Whether you're a veterinary professional pondering your next chapter or seeking motivation to explore new passions, this episode offers invaluable insights into how one can leverage a veterinary background to leave a lasting global legacy. Join Ernie and Beckie for this heartwarming and thought-provoking conversation that proves life after veterinary medicine can be just as impactful—if not more—than life in practice. Don't miss this inspiring journey! Learn more about Dr. LeCouteur at his website: https://www.ricklecouteur.com/ #VMX #vmx2025 #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

This week on the Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, welcome Gene O'Neill, CEO of the North American Veterinary Community (NAVC) and VMX, the world's largest veterinary continuing education conference. Gene shares insights into the incredible efforts behind organizing VMX and what attendees can expect this year. With over 30,000 veterinary professionals converging in Orlando, attendees can choose from more than 1,300 hours of CE and explore the expansive 160,000-square-foot expo floor, which features 735 exhibitors unveiling cutting-edge products and services. This year's theme, "Festival of the HeARTS," celebrates the fusion of science and creativity in veterinary medicine, promising inspiring visuals, interactive booths, and unique experiences. Gene also reflects on VMX's history, including its 40th-anniversary milestone, and discusses how NAVC continues to innovate and give back to the profession. Whether you're a seasoned VMX attendee or are considering your first visit, this episode provides a behind-the-scenes look at the passion and dedication it takes to deliver this must-attend event. Tune in to learn how VMX continues to shape the future of veterinary education and community! Read about NAVC Gives and The Veterinary Industry Giving Tree: https://bit.ly/4g9RLvc #VMX #vmx2025 #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, discuss the challenges of starting a new year amid personal, professional, and global upheaval. From political controversies to natural disasters, the duo discusses how these events affect the veterinary community and share strategies to maintain positivity and mental well-being during trying times. Reflecting on past discussions from January 2016 and 2020, Ernie and Beckie revisit the importance of resilience and self-care, emphasizing the need to recognize hardships, both for ourselves and those around us. They explore actionable ways to foster a supportive environment, embrace reflection, and engage meaningfully with others to navigate adversity. This episode is a reminder that it's okay to pause, take stock of your emotional well-being, and connect with those who might also be struggling. Tune in to hear how intentional conversations and small acts of kindness can inspire hope and fortify your resolve to face whatever challenges 2025 may bring. Don't miss this engaging and uplifting conversation that keeps you grounded and focused. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

It's the time of year when veterinary clinics revisit their staff policies, but how do you implement them without creating chaos or resentment? In this week's episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, MPA, RVT, dive into the challenges of rolling out new rules, such as sick leave policies, PTO usage, and vacation time, in a way that ensures fairness and team cohesion.   The co-hosts explore common pitfalls in policy implementation, such as reactionary rule-making after isolated incidents such as “sick-outs” and chronic absenteeism, and explain why sudden, poorly communicated policy changes can erode trust. They also discuss the importance of balancing structure with empathy and emphasize collaborative approaches to decision-making that involve the entire team.  The episode also unpacks why policies requiring sick employees to provide doctor's notes can send a harmful message of distrust and why flexible, inclusive guidelines create a healthier workplace culture. Dr. Ward and Beckie share real-world stories of successful—and unsuccessful—policy rollouts, offering actionable tips to help veterinary managers make thoughtful, equitable decisions.   If you're a practice owner, manager, or team member, tune in to learn how to create policies that support your team while keeping your clinic running smoothly. Let's make 2024 the year of fair, effective policies in veterinary medicine! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

As "The Veterinary Viewfinder" podcast enters its ninth year, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, reflect on what's ahead for veterinary medicine in 2025. In this special year-end episode, they highlight emerging trends and topics poised to shape the profession. The duo discusses the groundbreaking passage of Colorado's Proposition 129, introducing mid-level veterinary practitioners known as Veterinary Professional Associates (Veterinary PAs) and its implications nationwide. They also explore the expanding role of artificial intelligence in diagnostics, exam conversation transcription, client communications, and patient monitoring, emphasizing its potential to enhance—not replace—veterinary professionals. Other key topics include emerging controversies over monoclonal antibody therapeutics and new monoclonal antibody drugs entering the dermatology and pain management markets, advancements in wearable pet technology, and the evolving landscape of veterinary continuing education. The hosts address how shifts in conference attendance and online CE access are transforming professional development. Tune in for a concise, engaging look at the issues that will dominate veterinary conversations in 2025. Whether you're curious about AI, new legislative movements, or the future of veterinary pharmaceuticals and educational conferences, this episode is packed with insights to help you stay ahead in your practice. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Welcome to an annual ritual on "The Veterinary Viewfinder," where we pause from tackling tough topics to celebrate the holidays with humor, creativity, and heart! This week, co-hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, share a special tradition: a veterinary-themed rendition of "Twas the Night Before Christmas." Beckie's original poem captures the spirit, dedication, and sacrifices of veterinary professionals while sprinkling in some lighthearted nods to chocolate ingestions, holiday emergencies, and the camaraderie that defines the profession. From vet techs, receptionists, assistants, and managers to oncologists, orthos, and GPs—this poem celebrates everyone in the veterinary community. Through laughter and real-life reflections, this episode is a love letter to veterinary teams everywhere. It's a reminder of the magic you create, the lives you save, and the joy you bring to pets and their families, even during the busiest holiday season. Take a break from the hustle, enjoy some holiday cheer, and know how deeply appreciated you are. Tune in for this lighthearted tribute that will leave you smiling and inspired. Happy Holidays from the Veterinary Viewfinder! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

The holidays are here, but not all the cheer makes its way into the workplace. This week on "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, tackle a sensitive yet often overlooked issue: exclusion during the festive season. Imagine this: a colleague brings invitations for a holiday gathering, handing them out in full view of someone who's not invited. For veterinary team members already feeling left out, these moments can cut deep and damage workplace morale. Dr. Ward and Beckie dive into the tricky dynamics of managing social interactions within clinics. From addressing cliques to deciding if management should intervene, they explore how to foster inclusivity and harmony—especially during the holiday season. The episode also covers related dilemmas of exchanging holiday cards and gifts and participating in external parties and events. Beckie and Dr. Ward share real-world examples of workplace exclusion, highlighting how subtle behaviors can escalate into significant morale and team problems. Join this insightful discussion to ensure the holidays bring joy, not drama, to your clinic. Don't miss practical advice for navigating these seasonal challenges and creating a culture of respect and inclusion. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

For the first time in over 140 years, a pug has won the National Dog Show! While this historic win brings joy to pug lovers worldwide, it also raises critical questions for veterinary professionals. In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, dive into the implications of this historic win for veterinary professionals and pet owners alike.   As a breed often associated with significant health challenges, the sudden spotlight on pugs raises questions about a potential surge in their popularity—and the veterinary responsibilities that follow. In this episode, Ernie and Beckie explore the potential consequences of heightened pug popularity, from increased demand for this breed to the ethical dilemmas surrounding brachycephalic health issues. They revisit the ongoing discussions about breed bans, which have targeted pugs in several countries, and examine what this victory could mean for the future of breed-specific legislation.   Join this engaging discussion as veterinarians worldwide address the balance between celebrating canine achievements and advocating for the long-term welfare of pets. This episode is a must-listen for anyone invested in the intersection of pet health, breed trends, and veterinary care! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

The holiday season is a time for giving, and this week on The Veterinary Viewfinder, Dr. Ernie Ward and co-host Beckie Mosser, MPA, RVT, spotlight an incredible initiative that helps veterinary professionals in need: the Veterinary Industry Giving Tree. In this heartfelt episode, Beckie shares the origin story of her nonprofit organization, which she founded to provide financial and emotional relief to colleagues struggling during the winter holidays. Whether covering unexpected bills or simply easing the burden of the season, the Veterinary Industry Giving Tree connects donors with veterinary professionals in need. Dr. Ward and Beckie discuss why the holidays can be especially challenging for veterinary teams, with increased emotional stress, financial strain, and the unique demands of the profession. They explore how small acts of kindness can create a big impact, inspiring listeners to participate in this year's Veterinary Industry Giving Tree. Don't miss this uplifting conversation filled with hope, community spirit, and actionable ways to support your peers during this special time of year. Tune in to learn how you can lend a helping paw to our colleagues in need! To learn more about the Veterinary Industry Giving Tree: https://www.veterinarygivingtree.com/ To doinate: https://www.zeffy.com/en-US/donation-form/765642a4-9d91-4d88-945f-b8675b9e95ba To learn how you can help donate through Vetcetera: https://bit.ly/3Zzm3CM If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, dive into a hot-button issue in the veterinary profession: the effectiveness (or alleged lack) of state veterinary medical boards in addressing complaints and disciplining licensees. Inspired by a recent investigative report from North Carolina, this discussion examines whether veterinary professionals are being held accountable when complaints arise, how these cases impact public trust, and whether some complaints are going too far and harming veterinarians. Dr. Ward and Beckie explore the legal framework governing veterinarians, the challenges of title protection, and the role of social media in shaping reputations. They also discuss how inconsistent or lax disciplinary actions by boards can harm the credibility of the profession and create a ripple effect across the veterinary community. Whether you're a veterinary professional concerned about your license or a pet owner curious about oversight in veterinary medicine, this thought-provoking conversation sheds light on the accountability (or lack thereof) of the systems meant to protect pets, owners, and practitioners. Tune in to join the debate! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of “The Veterinary Viewfinder,” hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss Colorado's groundbreaking Proposition 129, which officially establishes the role of Veterinary Professional Associates (VPAs). Renowned animal law attorney Mark Cushing, a leading voice in shaping veterinary legal frameworks around the U.S., joins the conversation.   Proposition 129 introduces VPAs, a new position aimed at expanding the scope of veterinary teams. Mark Cushing shares his perspectives on Prop 129 as he is driving between law conferences to break down the specifics of this legislation, dispel common misconceptions, and explain its implications for clinics, clients, and the future of veterinary care. From addressing workforce shortages to potential challenges in implementation, this episode unpacks it all.   Whether you're a clinic owner, credentialed veterinary technician, or a curious veterinary industry professional, this discussion offers valuable insights into how this legislation could influence veterinary practice nationwide. Tune in to learn what Prop 129 really means for veterinary teams and how it might shape the future of the profession.   Stay informed, stay engaged, and join the conversation on “The Veterinary Viewfinder!” If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #Prop129 #ColoradoLaw

In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers.  November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics.  Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! To learn more, visit the Veterinary Hospital Managers Association (VHMA) website: https://bit.ly/48JVTAd Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #VHMA #practicemanagers

In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, MPA, dive into an urgent issue facing veterinary professionals: the decline of preventive care visits and the growing trend of pet owners seeking wellness advice outside the clinic. As wellness exams, vaccinations, and senior care consultations decline, veterinarians are feeling the impact. With the rise of AI-driven tools, (questionable) social media influencers, and accessible online advice, pet owners are turning to alternative sources for preventive care tips and longevity strategies. Dr. Ward and Beckie explore why this shift is happening and discuss how veterinarians can reclaim their role as the primary preventive care providers. They share practical tactics and communication strategies for engaging pet owners, emphasizing the value of early disease detection, quality of life improvement, and the unmatched expertise of veterinary professionals. Tune in to learn how veterinarians can reestablish their position in preventive pet care and enhance their relationship with clients amid a rapidly evolving pet care landscape. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Welcome to this spine-chilling episode of "The Veterinary Viewfinder!" This week, Dr. Ernie Ward and registered veterinary technician Beckie Mosser dive into the eerie world of (allegedly) haunted veterinary clinics. With Halloween around the corner, we're exploring the paranormal tales that have left many veterinary teams wondering if they're truly alone during those late-night shifts. From shadowy figures seen after-hours to strange, unexplained noises echoing through clinic halls, our colleagues across the country—and beyond—have shared their supernatural experiences. These ghostly tales range from curious spirits seemingly checking in on patients to spooky apparitions that might make even the bravest veterinarian shiver. Join us as we delve into these mysterious occurrences that some veterinary teams encounter, especially during Halloween. This episode isn't just for thrill-seekers; it's a look at how these supernatural events can "shape" the "spirit" of teams working in veterinary practices, strengthening their "chains" as staff members share their creepy experiences. Whether you're a skeptic or a believer, this episode will have you hooked—and maybe a little spooked! Tune in for a ghostly good time as Ernie and Beckie tackle one of the most "spirited" topics we've ever covered on "The Veterinary Viewfinder." If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, shine a spotlight on a vital yet often overlooked part of veterinary teams—sales representatives. From pharmaceutical, lab, and food reps to distributors and specialty companies, these professionals play a key role in keeping veterinary clinics running smoothly and efficiently. As the end of the year approaches and fresh off National Veterinary Technician Week, many clinics rely on their reps more than ever—often without recognizing their efforts. Dr. Ward and Beckie discuss the unspoken challenges reps face, including feeling undervalued or being taken for granted, especially during busy seasons when clinics call on them for help with events and celebrations. This episode explores the sometimes tricky relationship between clinics and reps, highlighting how veterinarians and staff can become better partners. Tune in to learn how your clinic can foster healthier, more respectful interactions with sales reps and why these unsung heroes deserve more appreciation. Whether you're a clinic owner, technician, or vet, this episode is packed with insights to help strengthen these essential relationships. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and registered veterinary technician Beckie Mossor tackle an unexpectedly tough topic: the controversy surrounding National Veterinary Technician Week. While this week, from October 13 to 19, is dedicated to celebrating the tireless efforts and vital contributions of credentialed veterinary technicians, not everyone is on board. Beckie shares her perspective on the growing divide within the veterinary community regarding how—and whether—this week should be celebrated. Some argue that National Veterinary Technician Week isn't being properly recognized, while others are even refusing to participate altogether. Dr. Ward and Beckie discuss these issues, expressing concerns about the negativity surrounding what should be a time for unity and appreciation.  Despite the controversies, our hosts highlight inspiring stories of dedicated vet techs and reinforce the true purpose of this week: to honor and uplift credentialed veterinary technicians who are the backbone of veterinary care. Join the conversation as Dr. Ward and Beckie dig into the good, the bad, and the ugly of National Veterinary Technician Week. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and registered veterinary technician Beckie Mosser discuss one of the most challenging and emotional issues facing veterinary professionals—natural disasters. With Hurricane Milton barreling toward Florida and the aftermath of Hurricane Helene still being felt across the southeastern U.S., veterinary clinics and communities are in urgent need of help.  Ernie and Beckie share firsthand experiences of the devastation and the inspiring response from the veterinary community and volunteers. They highlight how veterinary professionals are stepping up to offer assistance, from organizing resource drives to volunteering on the ground. Whether you're a veterinarian or a vet tech, there are numerous ways you can get involved to support colleagues and pets affected by these disasters. Tune in to learn about the incredible work being done and discover how you can help provide relief in times of crisis.  Beckie also shares the work done by veterinary technician Sarah Parsons and her Project Golden Vet, as well as their collaboration with The Veterinary Industry Giving Tree.  Don't miss this insightful discussion on the critical role veterinary professionals play in disaster relief and recovery efforts. Veterinary Professionals, sign up for the Pet Obesity Prevalence Survey here:  https://bit.ly/APOPsignup The Veterinary Industry Giving Tree: https://www.veterinarygivingtree.com/ Project Golden Vet: https://vettechsarahparsons.com/project-golden-vet Hurricane Helene Relief organizations: Voluntary Organizations Active in Disaster (VOAD) https://www.nvoad.org/ NC Disaster Relief Fund https://pay.payitgov.com/ncdonations American Humane Society https://www.humanesociety.org/hurricane-helene-response #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

This week, we focus on two critical issues. First, it's World Pet Obesity Awareness Week, October 7–13, 2024, and we need your help, veterinary professionals, to participate in our biennial Pet Obesity Prevalence Survey by signing up at PetObesityPrevention.org. Joining us this week is board-certified veterinary nutritionist Martha Cline from Purina to dive into the communication challenges surrounding pet obesity, discuss spectrum of care issues with nutrition and obesity, and explore cutting-edge research on metabolomics and its relevance to joint disease and obesity treatment. But that's not all. We'll also address the aftermath of Hurricane Helene, which devastated parts of the Southeast, including parts of Florida, Georgia, North Carolina, and Tennessee. Co-hosts Dr. Ernie Ward and Registered Veterinary Technician Beckie Mosser will share ways you can help, as well as some local relief efforts that are making a difference. Links below. Join us for this important episode, packed with expert advice, essential resources, and the opportunity to make a meaningful impact on pets and communities in need! Veterinary Professionals, sign up for the Pet Obesity Prevalence Survey here:  https://bit.ly/APOPsignup Hurricane Helene Relief organizations: Voluntary Organizations Active in Disaster (VOAD) https://www.nvoad.org/ NC Disaster Relief Fund https://pay.payitgov.com/ncdonations American Humane Society https://www.humanesociety.org/hurricane-helene-response

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a modern issue affecting veterinary professionals worldwide: communication on messaging platforms like Slack and Microsoft Teams. While these tools are essential for team collaboration, they can also blur the lines of professionalism, leading to "salty" exchanges that could impact your career. Dr. Ward and Beckie dive deep into the nuances of maintaining professionalism while using these platforms, offering practical tips for staying courteous, even when tempers flare. They also explore what happens when these tools interrupt your personal time and discuss strategies for setting healthy boundaries.  More importantly, the episode uncovers the hidden side of these platforms — what your employer can monitor and what you're responsible for when communicating digitally. Join the conversation as Dr. Ward and Beckie share personal experiences, advice, and recommendations on navigating these modern communication challenges while keeping your reputation intact. Whether you're a vet tech or a practice owner, this episode is packed with must-know insights for managing team dynamics online! World Pet Obesity Week is October 7-13! Remember to sign up your clinic to participate in the Association for Pet Obesity Prevention's (APOP) biennial pet obesity prevalence survey. Visit PetObesityPrevention.org today. Participants will be eligible to win Yeti coolers, iPads, and loads of other prizes! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, RVT, MPA, tackle a potentially rising concern in veterinary clinics: clients questioning whether their veterinary professionals are licensed. As public awareness around veterinary credentials grows, more pet owners are asking whether the person caring for their pet is licensed to perform certain tasks. This shift brings new challenges and sometimes uncomfortable conversations with clients. Join Dr. Ward and Beckie as they discuss strategies to handle these questions confidently and professionally. From how to properly equip your veterinary team with the right responses to navigating these sometimes tricky interactions, this episode provides essential tips for maintaining trust and transparency in your practice. Whether you're a veterinarian, credentialed veterinary technician, practice manager, veterinary assistant, or support staff, this conversation will help you prepare for this evolving client expectation. Tune in to stay ahead of this trend and ensure your team is ready! World Pet Obesity Week is October 7-13! Remember to sign up your clinic to participate in the Association for Pet Obesity Prevention's (APOP) biennial pet obesity prevalence survey. Visit PetObesityPrevention.org today. Participants will be eligible to win Yeti coolers, iPads, and loads of other prizes! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of The Veterinary Viewfinder, hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a surprising new challenge in the veterinary profession: corporate layoffs. Once confined to tech companies and big businesses, layoffs have begun to impact veterinary professionals, raising questions about job stability in corporate settings versus private practice. Dr. Ward, with over 30 years of veterinary experience, reflects on the seismic shift, offering insights into how to prepare for potential job losses and whether the corporate world really offers greener pastures compared to traditional, independently-owned private practice. Together, Ernie and Beckie explore how these changes affect not just the profession but also the individuals who dedicate their lives to animal care. Tune in to discover strategies for navigating this new corporate reality, questions to ask before accepting a new job, and protecting your career in an ever-evolving veterinary landscape. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of the Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, RVT, MPA, discuss a tough and often uncomfortable topic: what to do when a new hire isn't cutting it in your veterinary clinic. Whether handling animals, interacting with clients, or managing information, some employees struggle to meet the demands of the job.  Dr. Ward and Beckie explore the signs that an employee may not have the necessary skills, the potential impacts on your practice, and, most importantly, how to address these issues professionally and effectively. They discuss strategies for providing support, offering training, and, when necessary, making the difficult decision to part ways. Tune in for practical advice on navigating this tricky situation to maintain a high-performing veterinary team. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Self-care is crucial for a thriving veterinary career, yet everyday challenges often hinder our pursuit of well-being. This week on the Veterinary Viewfinder, we delve into some of the most common reasons people fail to adhere to self-care practices: too little time, money, and ability to do it. Our special return guest is  Rebecca Newman, a certified veterinary technician and well-being expert. Rebecca shares strategies to overcome self-imposed barriers, helping you kickstart your wellness journey. Join Dr. Ernie Ward and Beckie Mosser, RVT, MPA, as they explore practical tips for achieving a balanced, healthy life in the demanding world of veterinary medicine. Viewfinders, we're excited to welcome back Rebecca Newman, AAS, BA, Psy.M, CVT, who is the Assistant Director/Wellbeing Coordinator, Veterinary Technology at Appalachian State University Veterinary Technology program. To learn more about her work, visit here: https://rri.appstate.edu/faculty-staff/rebecca-newman-aas-bs-ms-cvt If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic!

In this episode of the Veterinary Viewfinder, co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a critical but often overlooked issue in the veterinary profession: climate change.  -- As human medical schools in the United States and worldwide begin to integrate climate change into their curricula, the veterinary field needs to catch up. Dr. Ward and Beckie discuss the growing importance of addressing climate change within veterinary education and continuing professional development.  -- They explore how environmental changes are already impacting animal health and what the veterinary community can learn from advancements in human medicine. This conversation challenges veterinary professionals to consider the future of our profession - and planet - in a rapidly changing world and the steps needed to prepare for tomorrow's health challenges.  -- Join us this week to understand why climate change should be on every veterinary agenda and how to advocate for its inclusion in veterinary curricula. -- If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! -- Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. -- Medical Schools Are Updating Their Curricula as Climate Change Becomes Impossible to Ignore - https://bit.ly/3AwVuUI -- Dr. Ward's book on Climate Change and the Pet Food Industry's Contributions - https://www.amazon.com/Clean-Pet-Food-Revolution-Better/dp/1590566025 -- #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of "The Veterinary Viewfinder," veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mosser explore the inspiring world of Olympic athletes and the valuable lessons they offer for veterinary professionals.  As the Olympic Games have come to a close, it's the perfect time to reflect on the extraordinary performances and personal stories that captivated the world. But what can veterinarians and their teams learn from these elite athletes?  Dr. Ward and Becky dive into the principles of perseverance, discipline, and resilience that define Olympic champions and discuss how these traits can be applied to improve both your veterinary practice and personal life.  Whether you're striving for excellence in your clinic or looking to enhance your well-being, this episode offers practical insights drawn from the world's top athletes. Tune in to discover how you can bring the mindset of an Olympian to your everyday work and achieve your own gold medal moments in veterinary medicine. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of the Veterinary Viewfinder podcast, we delve into the future of veterinary diagnostics with our special guest, Ed Goluch, PhD, CEO and founder of QSM Diagnostics. Join co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser as they explore the innovative in-home diagnostic testing technology developed by QSM Diagnostics and its potential to revolutionize veterinary medicine. Dr. Goluch shares insights into how their cutting-edge technology works, making diagnostic testing more accessible and efficient for veterinary practices. This episode addresses a common challenge in clinical medicine: the difficulties of obtaining timely diagnostic tests and ensuring consistent follow-up testing. Dr. Goluch explains how in-home diagnostic solutions, entirely controlled by the veterinary healthcare team, can streamline these processes, leading to improved patient care and better outcomes for pet patients. Viewfinders, in this podcast, you'll gain a comprehensive understanding of the benefits of in-home diagnostic testing, including enhanced efficiency, reduced stress for pets and owners (and staff!), and more accurate and timely diagnoses. This episode is a must-listen for veterinary professionals seeking to stay ahead of the curve in diagnostic technology and elevate the standard of care in their practices. Tune in to discover how QSM Diagnostics is paving the way for the future of veterinary diagnostics. Thank you, Dr. Goluch, for sharing this information with the Viewfinders! To learn more, visit qsmdiagnostics.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

This week, we're celebrating our 400th consecutive weekly episode! What a landmark! This week, co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser dive into the hotly debated topic of skills testing for veterinarians and veterinary technicians. With discussions about licensing and credentialing gaining momentum nationwide, we examine the benefits and pitfalls of incorporating skills testing into professional licensing requirements. Is our current system sufficient, or is it time for a change? How can skills testing improve our profession, and what challenges might it present? Please tune in to this milestone episode as we reflect on the evolution of veterinary education and explore the future of testing competency in the field. Don't miss this engaging conversation as we celebrate our journey and look forward to the future of veterinary medicine. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and Registered Veterinary Technician Becky Mosser delve into the nuances of personal preferences in veterinary practice. It's common for veterinary professionals to have certain tasks they prefer to avoid, but how do you know when pickiness crosses the line? Join us as we explore the delicate balance between maintaining professional boundaries and ensuring comprehensive patient care. We'll discuss what you should and shouldn't expect from your role, how to communicate your preferences effectively, and the potential impact on your clinic and team dynamics. Tune in for insightful discussions and practical advice on managing your professional pickiness in a way that benefits both you and your practice. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share them with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this episode of the Veterinary Viewfinder, we dive into a historic achievement for veterinary technicians: their inclusion in the Minnesota Veterinary Practice Act. This monumental change, a result of nearly two decades of advocacy, means that the term "veterinary technician" will be protected by the Minnesota Board of Veterinary Medicine (MBVM), along with an interesting pathway for licensureWe'll talk with one of the key architects of this groundbreaking legislation, Kim Horne, AAS, CVT, VTS (Dermatology), about its implications for veterinary professionals in Minnesota and beyond. Discover how this new law, signed into effect as part of a 1430-page omnibus package, sets a precedent for other states and elevates the veterinary technician profession. Join hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, as they explore the journey to this victory, the upcoming licensure process, and what it all means for veterinarians and veterinary technicians. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! Please share them with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. Thank you to Kim Horne, AAS, CVT, VTS (Dermatology) Charter Member, for joining us! She is a Co-Founder of the Academy of Dermatology Veterinary Technicians and worked at the University of Minnesota Veterinary Medical Center.

In this episode of The Veterinary Viewfinder, veterinarian Dr. Ernie Ward and registered veterinary technician Becky Mosser, RVT, MPA, dive into the hot topic of job-hopping for higher salaries. As the trend of leaving jobs within the first two years for better pay continues, they explore whether this is a wise move for veterinary professionals - and the long-term health of the profession. Join them as they discuss the potential personal implications, risks, and benefits of chasing a bigger paycheck, both for individuals and the veterinary profession as a whole. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues! We'd love to hear your thoughts on this topic! Please share them with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

In this week's episode of the Veterinary Viewfinder, we explore an unexpected trend: American pet owners traveling to Mexico for veterinary care. From surgeries to dentistry and a range of medical procedures, more and more people are crossing the border to seek affordable veterinary care for their pets. We'll delve into the stories behind this phenomenon, discuss why it's happening, and offer insights that veterinary professionals need to know. Join hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, as they review the factors driving this growing movement and what it means for the future of pet healthcare. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues! We'd love to hear your thoughts on this topic! Please share them with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

This week, our hosts travel to the annual American Veterinary Medical Association (AVMA) convention in Austin, Texas. Discover the heated debates and critical updates on veterinary medical ethics arising from the AVMA's House of Delegates approval of a recently revised Principles of Veterinary Medical Ethics (PVME). Join hosts Dr. Ernie Ward and Becky Mosser, MPA, RVT, as they delve into some of the changes to the PVME that they believe will affect many veterinary professionals. Our duo starts by discussing the newly-introduced ethical usage by veterinarians of the term “veterinary technician,” some significant changes to the ethical definition of “evidence-based medicine,” why the omission of a single one matters to them, and the controversial topic of animal depopulation and ventilation shutdown (VSD+) receives an ethical okay from the AVMA HOD. Viewfinders, we hope these conversations continue to propel our profession forward. We want to thank our colleagues at the AVMA Executive Board and HOD for their work, regardless of their opinions, and welcome the opportunity to share different perspectives on the issues that affect the veterinary profession. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues! We'd love to hear your thoughts on this topic! Please share them with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. To read the revised AVMA PVME, click here: https://www.avma.org/sites/default/files/2024-05/2024S_Resolution8_PVME_attch-1.pdf

Medical mistakes happen in veterinary practice, but who pays the price? This week on the Veterinary Viewfinder, we discuss the tough topic of financial accountability in veterinary practice. From malpractice and negligence to honest mistakes and simple errors, we unpack the ethical and financial considerations that determine who pays the bill. Viewfinders, this is a thought-provoking discussion that every veterinary professional should hear.

The news is full of new offerings for services for dogs, cats, and other animals. This week on the Veterinary Viewfinder, we address the frequent requests for advice on pet services from our clients, friends, and family. What could possibly go wrong? Turns out a lot. Hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the turbulence a luxury dog airline encounters and the impact of a major pet insurance company canceling hundreds of thousands of policies. Learn how these developments affect our recommendations and discover strategies for guiding clients on third-party pet services. Tune in for practical advice on navigating these evolving trends in the pet industry. If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues! We'd love to hear your thoughts! Share them with us on Facebook or Instagram at @VeterinaryViewfinder, or email us at VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast