Impressions Xchange

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The Impressions Xchange podcast is where all topics impacting the graphic imaging community and printing industry are addressed via in-depth news coverage, analysis and timely interviews. Hosted by the editors-in-chief of the printing industry's leading publications, each episode features interviews and insights bridging the commercial, packaging, wide-format, and in-plant communities.

Printing Impressions


    • Oct 1, 2026 LATEST EPISODE
    • weekdays NEW EPISODES
    • 28m AVG DURATION
    • 299 EPISODES


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    Latest episodes from Impressions Xchange

    In-Plant Outlook: K-12 In-plants Find New Paths to Growth

    Play Episode Listen Later Oct 1, 2026 21:44


    During PRINTING United Expo 2026, In-plant Impressions Editor Bob Neubauer talked with three K-12 in-plant managers from different parts of the country about how they're growing their operations and taking on more work.

    The Broadcast: How Sheet For Brains is Addressing Mental Health in The Printing Industry

    Play Episode Listen Later Sep 15, 2026 24:25


    This episode of The Broadcast features Sheet for Brains co-founders Jessica DeCola (director of brand and strategic growth, Blooming Color)  and Christopher Minn (founder, Digital Ink) discussing their mental health and wellness initiative for the print industry they started with other industry all-stars David Rosendahl and Jon Bailey. 

    Her Imprint: Devyn Cretz Traded the Softball Diamond for Direct Mail — and the Lessons Still Apply

    Play Episode Listen Later Sep 14, 2026 35:22


    Devyn Cretz didn't grow up planning to run operations at a direct mail shop. She grew up playing college softball, graduating through a pandemic, and trying to figure out what came next. What she found was a 35-year-old family business with a lot left to teach her — and an industry that, despite what people keep saying, isn't going anywhere.

    The Broadcast: 9/11: Memories and Meaning - The Interviews

    Play Episode Listen Later Sep 10, 2026 31:37


    In this special episode, four printing industry veterans share their recollections of 9/11 from an industry standpoint. The interviews presented here are the sourcing interviews for the Wide-format Impressions article, 9/11: Memories and Meaning.

    Parlor Talks: The Packaging Experience at PRINTING United Expo 2026

    Play Episode Listen Later Sep 8, 2026 17:14


    PRINTING United Expo is what Josh Carruth considers a “melting pot” for the printing and packaging industry. He joins Parlor Talks to chat about packaging-specific happenings at the show, what printers and converters can't afford to miss, and more.

    The Broadcast: Wide-Format - Growth Under Pressure

    Play Episode Listen Later Sep 3, 2026 22:18


    Lisa Cross, principal analyst at Alliance Insights uses data from several recent surveys to illustrate how wide-format producers are finding and taking advantage of existing opportunities.

    Her Imprint: From Sports Medicine to Screen Print — How Jessica Tillery Found Her Life's Work in Custom Merch

    Play Episode Listen Later Aug 24, 2026 26:54


    She didn't come from print. She came from sports medicine, corporate wellness, and a deli. But thirteen years in, Jessica Tillery is running one of Sacramento's most tight-knit custom merch shops — and she's got a lot to say about culture, mentorship, and why Mondays off beats Fridays every time.

    Her Imprint: What Does It Actually Take to Build a 30-Year Print Career? Pam Athan Has a Few Answers.

    Play Episode Listen Later Aug 10, 2026 36:02


    Pam Athan didn't plan a career in print. She stumbled into a high school elective, met a teacher who changed everything, and never left. Now an account executive at Universal Printing in North Carolina, she's proof that knowing the craft — really knowing it — makes all the difference when you're sitting across from a client.

    The Broadcast: Charting Change in the Wide-Format Segment

    Play Episode Listen Later Aug 4, 2026 24:42


    On the first day of the 2026 Wide-Format Summit, Marco Boer and Dan Marx sat down for a free-flowing discussion of the wide-format segment today, and a view into how it's changing. 00:00 Summit Intro 00:25 Is Wide Format Growing 00:57 Fast Growing Applications 02:36 Specialize Or Scale 03:18 Capacity Versus Innovation 04:22 Embellishment Opportunities…

    Parlor Talks: The Women in Print Alliance Experience at PRINTING United Expo 2026

    Play Episode Listen Later Aug 3, 2026 30:21


    PRINTING United Expo is just around the corner. With so much to do at the show, Packaging Impressions spoke with Lisbeth Lyons Black to learn what Women in Print Alliance has in store for attendees.

    A Sneak Peek of the PRINTING AI Pavilion

    Play Episode Listen Later Jul 31, 2026 14:57


    As PRINTING United Expo 2026 swiftly approaches, Amy Servi-Bonner runs through the state of AI in the industry and where it's headed, plus what attendees should expect from this year's PRINTING AI Pavilion.

    Her Imprint: Stephanie True's Mom Handed Her Screen Printing Equipment and a Nudge — She Was Right

    Play Episode Listen Later Jul 27, 2026 37:31


    Stephanie True graduated from college with a double major in history and sociology and zero plan — until her mom pointed at some screen printing equipment and said, "You'll run this." Thirty-one years later, she has a lot to say about building teams, earning confidence, asking the questions you're afraid to ask, and playing nice in the sandbox.

    The Broadcast: The Value of Training and iLEARNING+

    Play Episode Listen Later Jul 13, 2026 26:26


    Training is important but difficult or too expensive to do, and PSPs find it hard to keep good employees. Joe Marin, senior vice president, membership with PRINTING United Alliance, describes how iLEARNING+ can help meet both of those challenges.

    Her Imprint: What Christine Walsh Learned From Failing Forward, Leading with Transparency, and Never Letting Go of "You Get What You Give"

    Play Episode Listen Later Jul 13, 2026 28:19


    Christine Walsh never planned to own a print shop. Twenty years, one acquired digital marketing agency, and an AI clone of herself in development later — she has zero regrets. And a lot to say about failure, grit, and building a team where women run the presses.

    Alliance Gives Update on Coalition Work, Tariffs, and the USPS

    Play Episode Listen Later Jul 9, 2026 18:14


    Ashley Roberts chats with Steph Buka, government affairs manager at PRINTING United Alliance, about the coalition work that the Alliance is doing, tariff updates, the latest news from the USPS, and the alliance's birthday letter to America for the 250th anniversary.

    Parlor Talks: FTA Hall of Fame Inductee Catherine Haynes Reflects on Career, Flexo's Future

    Play Episode Listen Later Jul 6, 2026 25:25


    Inducted into the FTA Hall of Fame this year, Catherine Haynes reflects on her career, shares lessons from the industry, and discusses key trends influencing the future of packaging and flexographic printing.

    The Broadcast: Previewing PRINTING United Expo

    Play Episode Listen Later Jun 29, 2026 28:27


    Josh Carruth, EVP, exhibitions at PRINTING United Alliance highlights many of the events and activations taking place at this year's event and presents a compelling case for attending. "Your competitors will be there," he says. "If you want to give them that advantage, that's your choice."

    The Broadcast: What To Expect at The Wide-Format Summit

    Play Episode Listen Later Jun 29, 2026 24:57


    On this episode of the Broadcast, Steve Duccilli, group vice president, PRINTING United Alliance; Denise Gustavson, vice president of editorial and content strategy, PRINTING United Alliance; and Dan Marx, content director, Wide-Format Impressions join host Gabby Houck to discuss the Wide-Format Summit.

    summit broadcast wide format
    Taking G7+ to International Audiences

    Play Episode Listen Later Jun 19, 2026 19:35


    Recently, Toni McQuilken sat down with Ray Weiss, to talk about his incredible trip to Asia, where he attended three G7/G7+ summits.

    Maximizing Mail: Zone-Based Pricing and Postal Optimization

    Play Episode Listen Later Jun 15, 2026 32:06


    Ashley Roberts chats with Brad Duncan, account director at Continuum, about zone-based pricing, the importance of co-mail consolidation, and more.

    The Broadcast: Addressing the AI Knowledge Crisis

    Play Episode Listen Later Jun 15, 2026 19:10


    This episode of the Broadcast explores a growing knowledge crisis in the printing industry: as experienced press operators and OEM experts retire, they take decades of undocumented, judgment-based knowledge with them — knowledge that AI can't learn from if it was never captured. Amy Servi-Bonner, vice president of PRINTING AI argues that AI isn't a threat to human expertise; it's the only way to preserve it.

    Her Imprint: How Beth Marston Built a Career in Print by Embracing Change

    Play Episode Listen Later Jun 8, 2026 30:03


    Thirty years ago, Beth Marston chose print over banking on instinct — and never looked back. In this episode, she opens up about navigating a male-dominated industry, the mentor who got her laid off (in the best possible way), and why giving people confidence might be the most powerful leadership move there is.

    Mental Health Awareness in the Workplace: Destigmatizing Support

    Play Episode Listen Later May 28, 2026 25:52


    In this episode of the Impressions Xchange podcast, Ashley Roberts chats with Adriane Harrison, vice president of human relations consulting at PRINTING United Alliance, about Mental Health Awareness Month and why mental health matters at work and in life.

    Mental Health Awareness in the Workplace: Destigmatizing Support

    Play Episode Listen Later May 28, 2026 25:52


    In this episode of the Impressions Xchange podcast, Ashley Roberts chats with Adrienne Harrison, about Mental Health Awareness Month and why mental health matters at work and in life.

    Her Imprint: Arpy Simonian on Building a Print Business From Nothing Without a Safety Net

    Play Episode Listen Later May 26, 2026 31:11


    She wasn't given the business — she built it herself. In this episode of Her Imprint, Arpy Simonian shares how she went from working in her father's company to starting her own label printing business from her home — with no loans and no backup plan. This is a conversation about confidence, resilience, and proving to yourself that you can do it.

    Postal Series Part 1: Candid Thoughts on Recent National Postal Forum

    Play Episode Listen Later May 21, 2026 41:40


    Toni McQuilken and Paul Bobnak recently returned from the National Postal Forum and share their candid thoughts and takeaways.

    candid national postal forum
    Postal Series Part 1: Candid Thoughts on Recent National Postal Forum

    Play Episode Listen Later May 21, 2026 41:40


    Toni McQuilken and Paul Bobnak recently returned from the National Postal Forum and share their candid thoughts and takeaways.

    candid national postal forum
    Her Imprint: Marie Clarke on Why Print and Mail Still Matter in a Digital World

    Play Episode Listen Later May 18, 2026 36:26


    We've all heard it — print is dead. Mail is dying. But what if that's completely wrong? In this episode of Her Imprint, Marie Clarke shares how print and mail continue to power a multi-trillion-dollar industry, connect communities, and play a critical role in how we communicate today. This is a conversation about perception, reality, and why paper still matters.

    Her Imprint: How Mary Dolan Built a Business She Never Planned to Run

    Play Episode Listen Later May 11, 2026 25:49


    She didn't plan to run the business — but she stepped in when it mattered most. In this episode of Her Imprint, Mary Dolan shares how she went from lawyer to business owner, navigating unexpected loss and growing into leadership along the way. This is a conversation about resilience, learning on the job, and leading even when you don't feel ready.

    The Broadcast: Vertical Market Strategies

    Play Episode Listen Later May 4, 2026 30:54


    Businesses in a variety of verticals, whatever that market may be, likely have common expectations – a cluster of branded features that can serve as a guide to help them achieve their branding goals. This thoughtful discussion includes viewpoints representing the wide-format, apparel, and promotional products spaces.

    In-Plant Outlook: In-plants Reveal Inkjet Strategies, Expectations, and Real-World Capacity Gains

    Play Episode Listen Later May 4, 2026 13:58


    We talked with eight in-plant managers at the 2026 Inkjet Summit to learn why they're considering production inkjet and how they expect it will cut color costs, boost capacity, and future proof their operations.

    Printing's Alive: Navigating Print's Future: Jamie McLennan on Strategy, Innovation, and Building Relationships

    Play Episode Listen Later Apr 28, 2026 53:09


    In this episode of Printing's Alive, Warren Werbitt talks with Jamie McLennan about the shift from commodity to strategic selling in the print industry. They unpack pricing pressures, customer expectations, and the importance of positioning print as a premium product. The conversation also explores AI, sustainability, and how to attract the next generation to print.

    Her Imprint: How Shawna Hicks Cranston Grew a Print Business through Community and Connection

    Play Episode Listen Later Apr 27, 2026 27:09


    What if your competition… wasn't actually your competition? In this episode of Her Imprint, Shawna Hicks Cranston shares how she built a 16-year print and shipping business rooted in community, collaboration, and connection. This is a conversation about relationships, growth, and why helping others succeed is one of the best business strategies there is.

    Canon and Kessler Creative Discuss Strategy, Predictive Service, and Growth

    Play Episode Listen Later Apr 23, 2026 41:10


    Ashley Roberts welcomes Pete Kowalczuk, of Canon U.S.A., to discuss Canon's restructuring into a unified Americas production print team. They are joined by and Dina Kessler of Kessler Creative to discuss how demand has shifted toward personalization, variable data, shorter runs, faster turnaround, and omnichannel marketing, driving investments in digital print, compatible finishing, and inserters.

    The Broadcast: Implementing Lean Business Practices

    Play Episode Listen Later Apr 21, 2026 29:41


    On this episode of The Broadcast, host Gabby Houck sits down with lean expert Brian Van de Water, CEO of SPL Consulting. Throughout the conversation, Van de Water explains how lean translates beyond manufacturing into front-end processes like order processing, estimating, accounting, and sales, and how it helps identify waste such as motion, transportation, and waiting. 

    Parlor Talks: A Deep Dive on the First Commercial Use of ACTExact Carbon-Negative UV Flexo Ink

    Play Episode Listen Later Apr 13, 2026 21:22


    ACTExact, a carbon-negative UV flexo ink made with algae-based pigment, is now in commercial use, signaling a step forward in scalable, sustainable solutions for packaging. In this episode of Parlor Talks, we take a closer look at this ink.

    Her Imprint: Jolie Cypert on Building a Business that Fits Your Life

    Play Episode Listen Later Apr 13, 2026 29:33


    She didn't just change careers — she bought three businesses at once. In this episode of Her Imprint, Jolie Cypert shares how she went from practicing law to owning four FastSigns locations, building a business rooted in community, culture, and creativity. This is a conversation about entrepreneurship, leadership, and taking the next step — even when you don't have all the answers.

    The Broadcast: Exploring the Super Bowl as a Graphics Project

    Play Episode Listen Later Apr 7, 2026 30:05


    At Super Bowl 60, the team at Wasserman Live undertook the massive task of producing, managing, and installing graphics for the event. This episode features Toni McQuilken of NAPCO Media highlighting what it took to get the job done.

    5 Minute Mail - The Extended Cut, April 2, 2026

    Play Episode Listen Later Apr 2, 2026 32:38


    An extended cut of 5 Minute Mail, looking at the recent Congressional Hearing, USPS fuel surcharges, and what printers should be watching.

    In-Plant Outlook: Behind the Scenes at In-Print 2026 Judging

    Play Episode Listen Later Apr 1, 2026 29:20


    In this special podcast, we take you behind the scenes of the In-Print™ 2026 contest judging. Host Bob Neubauer talks with the judges as they are making decisions to find out what flaws they spotted and what impressive features caught their attention and led to pieces being chosen as winners.

    Her Imprint: How Kristine Tamblingson Went From Startup Floor to Print Industry Leader

    Play Episode Listen Later Mar 31, 2026 34:17


    She started in a building with nothing but a concrete slab and a lawn chair. In this episode of Her Imprint, Kristine Tamblingson shares how mentorship, curiosity, and saying yes to opportunity helped her build a career from the ground up in print and packaging. This is a conversation about leadership, growth, and why where you work matters more than the title you hold.

    Elevating Women's Voices One Conversation at a Time

    Play Episode Listen Later Mar 31, 2026 21:33


    On this episode of the Impressions Xchange podcast, Denise Gustavson joins Ashley Roberts to discuss the Her Imprint podcast series, the Women's History Month annual series, and to chat about some things Gustavson has learned from other women along the way.

    Her Imprint: How Tonya Spiers Transformed Knight Abbey With Automation and Bold Decisions

    Play Episode Listen Later Mar 30, 2026 31:15


    What does it take to double a print business — and cut your workforce in half at the same time? In this episode of Her Imprint, Tonya Spiers shares how she transformed Knight Abbey through automation, bold decision-making, and a relentless focus on efficiency and growth. This is a conversation about leadership, risk, and why standing still is not an option in print.

    Her Imprint: Taylor Preston on Becoming a Female Installer in the Sign Industry

    Play Episode Listen Later Mar 27, 2026 24:08


    She didn't plan a career in print — she found it. In this episode of Her Imprint, Taylor Preston shares how a chance moment led her into the sign industry, where she now installs graphics, coordinates projects, and navigates a role few women step into. This is a conversation about confidence, visibility, and carving out your place in an industry that doesn't always expect you.

    Her Imprint: How Charity Jackson Turned a Job Loss Into a 30 Year Business

    Play Episode Listen Later Mar 26, 2026 36:42


    She didn't just start a business — she built it from nothing at 20 years old. In this episode of Her Imprint, Charity Jackson shares how she turned uncertainty into a 30-year career in the sign industry, found her niche in vehicle graphics, and proved that women belong in every part of manufacturing. This is a story of grit, growth, and not waiting for permission.

    The Broadcast: Women Journalists in Industry - Stories from the Field

    Play Episode Listen Later Mar 25, 2026 34:13


    Adriane Harrison, Denise Gustavson, Gabby Houck, and Toni McQuilken discuss their experiences as women covering an often male-dominated industry, and share how the industry has changed.

    Her Imprint: How Amanda Nicassio Built a Career in Print Without Planning It

    Play Episode Listen Later Mar 25, 2026 27:38


    She started as a temp receptionist — and built a career she never planned. In this episode of Her Imprint, Amanda Nicassio shares how curiosity, adaptability, and a people-first mindset helped her grow into a leadership role in print. This is a conversation about confidence, connection, and knowing you belong — even when you didn't expect to be there.

    Her Imprint: Crystal Savage on Confidence, Doubt, and Leading Without All the Answers

    Play Episode Listen Later Mar 24, 2026 28:38


    She didn't plan a career in print — but she grew into a leader because of it. In this episode of Her Imprint, Crystal Savage shares how she stepped into her brother's business, learned the industry from scratch, and became the operational and strategic force behind its growth. This is a conversation about confidence, evolution, and leading even when you don't have all the answers.

    Her Imprint: How Linda Fox Learned Print From Scratch and Refused to Fail

    Play Episode Listen Later Mar 23, 2026 30:49


    She didn't just start a business — she rebuilt one. In this episode of Her Imprint, Linda Fox shares how she purchased a struggling print studio during COVID, navigated major life changes, and turned it into a growing wide format business. It's a story of resilience, reinvention, and learning to lead with confidence.

    Her Imprint: Susan Foley on Family Business Leadership and Manufacturing Innovation

    Play Episode Listen Later Mar 20, 2026 48:44


    Direct mail isn't dying — it's evolving. In this episode of Her Imprint, Susan Foley, CEO of Diamond Envelope, shares how her family business produces more than a billion envelopes a year while embracing innovation, AI, and new tactile technologies that keep mail relevant in a digital world. It's a conversation about leadership, legacy, and why manufacturing still offers powerful career opportunities.

    Her Imprint: How Lidia Latrowski Is Turning Print Into Immersive Brand Experiences

    Play Episode Listen Later Mar 19, 2026 32:36


    Print is no longer just ink on paper. In this episode of Her Imprint, Lidia Latrowski shares how her creative background in fashion and photography evolved into a leadership role at Duggal Visual Solutions — where print, digital, fabrication, and immersive experiences come together. It's a conversation about confidence, creativity, and how technology is redefining what print can be.

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