Podcasts about psps

"There's no way that these are not gonna be upcharged. There is zero chance these are not gonna be marked up just like every other thing that PSPs do."   In this episode, Ronan Ben-Ami from the chargeback mitigation company Justt, breaks down the latest changes to chargeback fees from Visa. The card network has introduced new fees for acquirers and shorter response deadlines, which will likely increase costs for businesses. Acquirers are now charged higher fees for longer dispute resolutions, and they're passing those costs directly to merchants. This means merchants will have less time to fight disputes and will incur more fees for delays, making it more critical than ever to have a quick and effective chargeback strategy. With these changes, the focus for merchants must shift from simply winning disputes to maximizing the Return on Investment (ROI) for each case. The new landscape requires businesses to have a deep understanding of their specific fees and to obtain their TC40 and TC15 data to properly monitor their chargeback ratios. To adapt, merchants should consider using smart decisioning tools that can automatically accept disputes that aren't worth fighting and build strong, compelling cases for those that are, helping to protect their bottom line in this new era of increased fees and shortened timelines.   Links from the video: Tables for the new fees: https://justt.ai/blog/visa-chargeback-fee-changes-april-2025/#:~:text=Below%20are%20the%20main%20changes,a%20%241.00%20fee%20per%20case. VAMP Guide: https://justt.ai/guides-and-ebooks/guide-get-ready-for-vamp/ Justt Dispute Optimization: https://justt.ai/blog/justt-announces-dispute-optimization-to-help-merchants-maximize-chargeback-recovery/   V I D E O S T O W A T C H N E X T :   Friendly Fraud in Crypto with Justt? https://youtu.be/GMm1lvm_FOw   Justt Chargeback Report Results? https://youtu.be/e40pUzQr8x4   -------------------------------------------- "They simplified the fees for the merchant as opposed to what's happening behind the scenes and how they're being charged by the card schemes. But they're keeping themselves ROI positive, and they're making money off of the scenario." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com

BoG directs banks a to reapply for approval before working with PSPs like Taptap Send, Top Connect, Remit Choice, Send App, and Afriex, whose remittance partnerships were suspended on September 4, 2025, for regulatory breaches.

For the next few episodes, we're digging into the wild world of energy and the aging global electricity grid. This week, we start where reliability begins: utility-scale storage. The grid we have was built for one-way power plants; the grid we need has to juggle rooftop solar at noon, heat waves at 6 p.m., EVs, and data centers galore.My guest is Tom Sisto, founder & CEO of XL Batteries. His team is commercializing a pH-neutral, aqueous organic flow battery — a non-flammable, salt-water system using carbon-based molecules instead of vanadium. Think: safer, long-life storage you can scale for hours to days, without sulfuric acid or scarce metals.We get into:Why storage is the “time machine” the grid needs (match generation to demand, cut curtailment)Flow batteries 101: engine vs. tank, independent power and duration, and why that matters for utilitiesXL's chemistry: organic charge carriers in neutral saltwater (no vanadium, no acid), designed for long lifeCost and safety vs. lithium — and why duration + cycle life drive utility economicsReal-world progress: containerized field unit, EPRI duty-cycle testing, and an industrial pilot at Stolthaven TerminalsRetrofit potential: turning existing petrochemical tanks into energy storage tanksStorage-as-transmission: placing batteries on both sides of a bottleneck to double effective flowReliability + resilience: PSPS/wildfire shutoffs, hurricane backup, and data-center load growthWhere decentralization fits, and how industrial customers can de-risk adoption on the way to utility scaleLinks & resources:XL Batteries — https://xlbatteries.com/Everybody in the Pool: all episodes & newsletter — https://www.everybodyinthepool.com/Become a paid subscriber for an ad-free feed (and my eternal gratitude) — link in your podcast app!Call to action & what's next:Send thoughts & voice memos: in@everybodyinthepool.com — where do you see storage unlocking reliability?If you liked this one, share it with a grid geek friend.Smart Grid Series lineup:E101 (this episode): Safe, long-duration flow batteries with XL BatteriesE102 (next): Grid “airbags” — synthetic inertia & fast frequency control with WärtsiläE103 (after that): A rechargeable zinc sponge anode that solves dendrites — Enzinc Hosted on Acast. See acast.com/privacy for more information.

Managing estate sales comes with a unique set of challenges, from complicated family dynamics to maintaining an empty property.In this conversation, co-founders of the Christie's International Real Estate Group Trusts & Estates Division Leslie Hirsch and Howard Morrel share their tips for estate managers tasked with seeing a property through an estate sale. Tune in to hear what you need to know about insurance and maintenance as a home sits through this process, documents and information to keep at your fingertips, repairs that can impact the value of a property, and what most commonly gets overlooked. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario?In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at every property to how to prepare your principals for a trip overseas. Tune in to hear his tips for basic preparedness, how to improve medical safety on remote properties, what to carry when you're traveling, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

A strong network of tradespeople and vendors serves as the key to Rachel McGrath's fractional estate management company, RK Estate Management. In this episode of the Easemakers Podcast, Rachel shares her tips for any private service professional looking to source, vet and work with high quality vendors. Tune in to hear her tips for finding new vendors, building strong relationships, and balancing 100+ vendors across multiple properties.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In the final session of Building a Print Business That Will Last, an exclusive, 4-episode Podcast Conference, Henrik Müller-Hansen, CEO at Gelato, joins Deborah Corn to discuss why defining your core strengths has never been more critical to long-term success, and how AI, personalized production, and purpose-built platforms like GelatoConnect are helping PSPs streamline operations, reduce costs, and stay competitive in a rapidly evolving print market.  Mentioned in This Episode: Henrik Müller-Hansen: https://www.linkedin.com/in/henrikmullerhansen/ Gelato: https://www.gelato.com/ GelatoConnect: https://www.gelato.com/connect GelatoConnect Success Stories: https://www.gelato.com/connect/customer-stories  Transform Your Business with GelatoConnect: https://www.gelato.com/connect/why What's New in GelatoConnect: https://www.gelato.com/connect/product-news  Free Webinars: https://www.gelato.com/connect/webinars  GelatoConnect Product Demo: https://www.gelato.com/connect/product-demo-home GelatoConnect Q2 2025 Roadmap: https://gelatoconnect-q2-2025-roadmap.replit.app/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2  Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV

Lex chats with Harish Natarajan - Practice Manager, Financial Inclusion and Infrastructure, Finance, Competitiveness & Innovation at the World Bank, and Carlos Brandt - The Senior Advisor for Pix at the Central Bank of Brazil. Together they discuss the remarkable success of Pix, Brazil's real-time payment system, which now sees over 6 billion transactions per month and is used by more than 90% of the adult population and 80% of companies. Lex explores how Pix was created by the Central Bank of Brazil with strong public-private collaboration, backed by regulatory authority and supported by a co-creation model with stakeholders. Key to its adoption were a low-cost centralized infrastructure, clear branding, mandatory participation by large banks, and a robust national communication strategy. Globally, Pix is seen as a leading example of fast payment system deployment, driven by the central bank acting as a neutral coordinator and scheme owner. Lex also examines the technical architecture, built in-house by a surprisingly small team of 55–65 people, and how scalable infrastructure and extensibility have enabled rapid growth and innovation. NOTABLE DISCUSSION POINTS: 1. Pix achieved mass adoption through public-private co-creation and legal mandate:Pix now processes over 6 billion transactions per month, with 90% of Brazil's adult population and 80% of businesses actively using it. Its success stems from a strategic legal mandate in 2013 granting the Central Bank regulatory and operational authority over retail payments. The Central Bank then led a co-creation process involving both public and private stakeholders through the Pix Forum, fostering alignment, inclusivity, and strong network effects.2. A lean but powerful team built a nation-scale real-time payments system:The Pix infrastructure was built entirely in-house by a relatively small team, 30-40 people for the technical infrastructure layer and around 25 for the payment scheme layer. It operates 24/7 with real-time settlement and uses centralized infrastructure separate from Brazil's traditional large-value payment rails. This centralized, purpose-built architecture dramatically lowered costs and enabled rapid rollout.3. Strategic communication and mandated participation drove adoption at scale:The Central Bank led a national communication campaign to build trust, establish a strong brand identity, and educate the public. Simultaneously, it mandated major banks (with over 500,000 active accounts) to join Pix, triggering widespread voluntary adoption from smaller PSPs. The rollout included a restricted pilot phase and emphasized user-friendly features like QR codes and aliases to boost convenience and usage from day one. TOPICS Pix, Central Bank of Brazil, World Bank, Visa, Citibank, M-Pesa, Alipay, SPI, fintech, payments, PSP, API, Fast Payments, Payments Infrastructure, PayTech ABOUT THE FINTECH BLUEPRINT 

Wealth brings complexity to all aspects of life, and health insurance is no exception.Emry Concierge's Lindsay Loomis has spent her career in the insurance industry, and in this episode of the Easemakers Podcast, she shares her tips for helping families navigate health insurance and care. Tune in to hear considerations for families who spend time across multiple properties, states and countries, what to know about concierge doctors and healthcare advocates, and tips for finding the right insurance plans for your clients. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

From Vintage Tractors to Real-Time Payments with Steffen Vollert of VoltOn this episode of The Thoughtful Entrepreneur, host Josh Elledge talks with Steffen Vollert, Co-Founder and CEO of Volt, a European fintech innovator specializing in real-time global bank payments. Steffen shares how his experience restoring vintage Porsche diesel tractors shaped his leadership philosophy and business mindset—emphasizing quality, attention to detail, and customer relationships. The conversation explores how Volt is disrupting the payments industry with white-label solutions and regulatory advantages, and offers actionable insights for merchants seeking faster, more secure, and scalable payment infrastructure.Why the Fundamentals Still Matter in a High-Tech WorldSteffen's passion for restoring vintage tractors taught him the value of process, precision, and patience—principles he now applies to building scalable payment systems at Volt. Whether it's diagnosing a mechanical issue or resolving a payment integration, both require discipline and customer-first thinking. Volt's model embraces those same fundamentals by delivering seamless, real-time bank-to-bank payments across borders, while empowering merchants to take control of their payment experience.Volt sets itself apart by leveraging open banking regulations like PSD2 to initiate instant bank transfers and reduce reliance on costly card networks. Rather than becoming another all-in-one payment giant, Volt operates as the infrastructure behind white-labeled solutions for retailers, PSPs, airlines, and even crypto platforms—making their offerings faster and more secure without sacrificing control or branding.If your business is expanding across Europe or struggling with slow settlement times, Volt's technology and merchant-first approach might be exactly what you need.About Steffen VollertSteffen Vollert is the Co-Founder and CEO of Volt. With a background in engineering and entrepreneurship, Steffen brings a unique blend of technical expertise and business strategy to the world of fintech. His leadership is grounded in a passion for craftsmanship—both mechanical and digital.About VoltVolt is a leading real-time payments platform headquartered in Europe. The company enables instant, secure bank-to-bank transfers through open banking infrastructure, helping businesses across sectors improve checkout performance, reduce fees, and scale globally. Volt powers white-labeled payment experiences for e-commerce, travel, crypto, and enterprise platforms.Links Mentioned in this Episode:Volt WebsiteSteffen Vollert on LinkedInVintage Porsche Tractor ProjectsEpisode Highlights:How restoring vintage tractors influenced Steffen's leadership in fintechWhat makes Volt different from Stripe, PayPal, and other PSPsWhy speed, attention to detail, and customer discovery matter in paymentsThe benefits of white-label, real-time bank paymentsActionable tips for merchants evaluating new payment partnersConclusionFrom hands-on craftsmanship to cutting-edge fintech, Steffen Vollert shows that the principles of excellence, process, and customer care are timeless. Volt is bridging the gap between innovation and reliability, offering a smarter approach to payments for global merchants. If you're looking to modernize your payments...

Dr. Virginia Schwager combines a psychology background and years of experience in private service to help families improve their childcare operations. In her time working in private households, she's learned that childcare teams shouldn't operate in siloes, but rather, should be integrated seamlessly with estate management teams. In this episode of the Easemakers Podcast, Ginny shares her tips for estate managers on overseeing nannies and childcare professionals, her take on how to improve retention, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In every family office, turnover is inevitable. So how do you plan for the future and ensure information doesn't get lost over time? In this episode of the Easemakers Podcast, Josh Kanter shares how his own family's story shaped his approach to helping family offices navigate transitions and preserve their legacies. Tune in to hear why his own experience led him to build leafplanner, his take on why it's critical to document the knowledge of everyone involved in the family ecosystem, and his tips for anyone who wants to help an organization preserve their legacy for generations to come.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Choosing the Best Payment Processor for Your Online Business in 2025Wondering which payment processor is right for your online store? In this episode, Maria Sparagis (CEO of DirectPayNet) explains the crucial differences between popular PSPs like Stripe, PayPal, Braintree, and getting your own dedicated merchant account.What you'll learn:- How Stripe and PayPal work for startups vs. scaling businesses- Hidden fees you might be ignoring- Why your business might outgrow Stripe sooner than you think- How a merchant account can increase your approval rates and protect you from sudden shutdowns- Easy integration tips that debunk the “merchant accounts are hard” mythWhether you sell digital products, subscriptions, coaching, or physical goods, this guide will help you pick the best payment processor in 2025 to maximize your revenue and keep your business stable.Many small businesses get lulled into Stripe's convenience — until it bites them later with freezes, zero human support, or hidden fees. Graduating to a merchant account is not only about saving money but protecting your cash flow from algorithmic shutdownsSubscribe for more payment processing secrets, fraud prevention tips, and e-commerce success strategies!0:00 into0:53 2 Types of Processors2:00 Why Not Choose a PSP5:42 Scaling Your Business10:45 Plug-and-Play12:48 Application Process14:07 PSP vs Merchant Account21:31 OutroNeed a merchant account? Get in touch! ➡️ directpaynet.com/contact-us

What should you consider when booking private jet travel, and how do you ensure everything goes smoothly? In this episode of the Easemakers Podcast, Apollo Jets Aviation Advisor Michael Palagonia shares the common mistakes to avoid around luggage capacity, departure times, catering and more. Tune in to hear why it's critical to know your terms around cancelation, wifi, pets and more, how to plan for holiday, peak season, and major event travel, and which small mistakes can turn into bigger problems when flying privately.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is the definition of luxury in 2025?Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. Tune in to hear about the keys to onboarding new clients, how to get ahead of expectations, tips for finding great vendors, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In this episode, Brant Peterson, Head of Enterprise Product, North America at Worldpay, joins Drew Edmond to talk about payment optimization through the perspective of a payment service provider. Worldpay is one of the world's largest global PSPs - it processed over 2.5 Trillion Dollars in 2024, which was made up of 50 Billion transactions. Tune in to hear their perspectives on payment optimization and solutions that PSPs can offer merchant customers to help them improve their approval rates.

eCommerce in MEA is growing fast — but growth alone isn't enough.As eCommerce surges across the Middle East and Africa, payment leaders face a unique challenge — building infrastructure that's as dynamic as the markets they serve.From mobile-first consumers to regional preferences in payment methods, success in MEA means understanding the nuances of the ecosystem and being ready for what's next — from real-time rails and embedded payments to smarter data use and social commerce.Join FS Club for a 45-minute webinar featuring experts from Compass Plus Technologies, including Adil Ahmed (VP & Deputy Managing Director, MEA) and Eyad Almaaitah (VP, Global Product Management). Together with Hugh Morris, they'll explore how fintechs, PSPs, and financial institutions can better support merchants, streamline experiences, and unlock growth across MEA.

Andrew Lowrey has a lifelong love of service, and his years working in hospitality and private homes shape his philosophy on domestic staffing.In this episode of the Easemakers Podcast, the Precise Home Management Founder and President shares why he believes you should never force a role in private service, as well as his keys to a long-term placement. Tune in to hear how his upbringing fuels his journey in private service, his tips for candidates and his advice for finding a long-term fit. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Curious about turning a second home into a vacation rental? In this episode of the Easemakers Podcast, we talk with Kim Lalande about what to know before putting a luxury property on the short-term rental market, how to appeal to a particular type of traveler, and how to create a high-end guest experience. Kim is the Founder & CEO of Key.co, a hospitality marketplace where clients can book vetted, top-tier vacation homes, curated experiences, and in-home services, all in one place. Tune in to hear her insights about marketing a vacation home, investing in a high-end rental property, managing the operations of a luxury vacation rental, and more!Plus, check out the McKinsey report, Updating perceptions about today's luxury traveler, that Kim mentions during our conversation.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

The cybersecurity landscape is changing rapidly with the increasing prevalence of AI-driven cybercrime. In this episode of the Easemakers Podcast, we talk about what private service professionals can do to minimize risk with Dr. Chris Pierson, CEO and Founder of the concierge cybersecurity and privacy platform BlackCloak. Tune in to learn about the link between digital security and physical security, how digital scams are evolving in the age of AI, and what you can do to take action. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Every private service professional has a unique path into the industry. For Steve Davis, a wide range of experiences — including a lifelong love of music — prepared him for a career in estate management.In this episode of the Easemakers Podcast, Steve shares how being an "expert generalist" has helped him succeed in private service. Tune in to hear stories of how a diverse background helps him in his role as an estate manager and consultant, his advice for working closely with specialists, and tips for learning on the job. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the most common losses facing high net worth homeowners, and what are they overlooking when it comes to prevention?In this conversation, PURE Insurance Chief Growth Officer Mark Galante and Head of Risk Management Jason Metzger dig into the data from 2024, uncovering the trends in homeowners' claims and sharing practical tips for reducing risk.Tune in to hear tips for getting ahead of losses and preventative measures every estate manager should take in 2025. Note that this conversation was recorded in December 2024, so when Mark refers to "year to date" numbers, he is referring to 2024 data.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Warmest of welcomes everybody. In this months Mooglecast; Max and Zac are once again reunited with Josh to continue through our premium classics catalog wishlists focusing on the Playstation Portable (PSP). This time around around the crew took a more focused look at some of the handhelds exclusives that flew under the radar for many folks. whilst gamers had fond memories of Dissidia Final Fantasy, Metal Gear Acid and GTA, many of us had no idea that games such as Chilli Con Carnage, Infected, Brandish and Dead Head Fred were even a part of the PSPs library of games. Of course we dive into what we've been playing and this months Trophy Talks Record is highlighting the Yakuza series. Finally for the Month of April we will be talking about some of our favourite boss fights from video games, but until then, be excellent to each other!

In this SPECIAL EDITION of our banking litigation podcast, we consider a key risk area for financial institutions handling client payments – the so-called Quincecare duty of care. This episode is hosted by John Corrie, who is joined by Ceri Morgan and special guests Jenny Stainsby and Scott Warin. The English courts continue to grapple with payment processing claims brought by both victims of authorised push payment (APP) fraud and companies subject to an internal fraud by an authorised signatory who has gone rogue. While the seminal Supreme Court decision in Philipp v Barclays [2023] UKSC 25 recalibrated the payment processing duties owed by banks, court guidance is still needed on what is required to meet the requisite standard on a case-by-case basis, and claimants continue to explore novel causes of action. Alongside numerous civil claims working their way through the courts, the Payment Systems Regulator has introduced the UK's APP fraud reimbursement scheme. In our latest podcast, we explain the current state of payment processing claims in a post-Philipp v Barclays world, offering insights into this rapidly changing area of law. You can find links to our blog posts on the cases covered in this podcast below: • Payment processing risks in a post-Philipp v Barclays world https://www.herbertsmithfreehills.com/notes/bankinglitigation/2024-posts/civil-litigation-payment-processing-risks-in-a-post-philipp-v-barclays-world • Facing into the UK's APP Fraud Reimbursement Requirement https://www.herbertsmithfreehills.com/notes/fsrandcorpcrime/2024-posts/facing-into-the-UK-s-app-fraud-reimbursement-requirement • The Supreme Court's judgment in Philipp v Barclays: key takeaways for financial institutions executing customer payments https://www.herbertsmithfreehills.com/notes/bankinglitigation/2023-07/the-supreme-courts-judgment-in-philipp-v-barclays-key-takeaways-for-financial-institutions-executing-customer-payments • High Court dismisses Quincecare duty claim giving guidance on the scope and nature of the duty https://www.herbertsmithfreehills.com/notes/bankinglitigation/2022-06/high-court-dismisses-quincecare-duty-claim-giving-guidance-on-the-scope-and-nature-of-the-duty • Supreme Court upholds first successful claim for breach of the so-called "Quincecare" duty of care https://www.herbertsmithfreehills.com/notes/bankinglitigation/2019-10/supreme-court-upholds-first-successful-claim-for-breach-of-the-so-called-quincecare-duty-of-care • Court of Appeal judgment on scope and exclusion of 'Quincecare' duty of care https://www.herbertsmithfreehills.com/notes/bankinglitigation/2019-10/court-of-appeal-judgment-on-scope-and-exclusion-of-quincecare-duty-of-care • Latest APP fraud claim against receiving PSP: High Court refuses to strike out claim for unjust enrichment https://www.herbertsmithfreehills.com/notes/bankinglitigation/2024-posts/Latest-APP-fraud-claim-against-receiving-PSP--High-Court-refuses-to-strike-out-claim-for-unjust-enrichment • High Court considers novel APP fraud "retrieval duty" claim against both sending and receiving PSPs https://www.herbertsmithfreehills.com/notes/bankinglitigation/2024-03/high-court-considers-novel-app-fraud-retrieval-duty-claim-against-both-sending-and-receiving-psps Please subscribe to the podcast channel here http://hsffinancialservicesdisputes.buzzsprout.com/ to listen to our regular bite-sized broadcasts covering both litigation and regulatory developments for banks and other financial institutions.

For episode 492, Co-CEO Holger Arians joins Brandon Zemp to discuss Banxa, a global leader in digital payment infrastructure and crypto solutions.Under Holger's leadership, Banxa has become one of the world's most compliant and trusted providers of Web3 infrastructure, enabling businesses to expand confidently into the digital asset market.While others try to sell demand that doesn't yet exist, Banxa is supporting merchants and platforms to meet their payment needs today while simultaneously preparing for future demand across Web2 and Web3 including PSPs, crypto exchanges, wallets, social applications, and much more.Banxa's expansive payment network also bridges traditional finance and crypto with reliable on- and off-ramp services for users globally.

How do you navigate the changes that come with transferring wealth from one generation to another? What are the challenges and opportunities families have as G2+ starts to share properties and assets?In this conversation, Parere Advisory Founder and Managing Partner Janet Arzt and Managing Director Skye Young share the trends they see across family offices, as well as their advice for creating structure and systems to ease the transition. Tune in to hear what everyone should know about the next generation, how to keep growing families and ever-evolving teams on the same page, and tips for reducing key man risk and preserving historical knowledge. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

LA-based Easemaker Heather Swain has carved out a niche helping clients stay organized through any transition.In this episode of the Easemakers Podcast, Heather shares what she's learned from helping clients move, consolidate properties, and navigate moments of transformation. Tune in to hear her tips for helping principals stay organized in the midst of chaos. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

We've all heard stories of surprising art discoveries — jewelry found in desk drawers, vintage cars uncovered in barns — so what can we learn from these stories? How do you protect and preserve valuable assets and collections, and what should everyone in private service know about navigating the art market?Ronald Varney is a Fine Art Advisor with 25 years of experience in the international art market. In this conversation, he shares lessons learned from art and collectibles lost and found in storage, why the stories behind assets and collections need to be carefully preserved, and advice for anyone involved in managing collections, valuations, certificates of authenticity and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

At first glance, you might not expect Kate Bright to be a part of a security detail — which, she says, is exactly why she's right for the job.In this conversation, we talk with Kate about invisible protection, and how she made the move from personal assistant to secure lifestyle expert and Founder and CEO of Umbra International, a full-service security business that delivers recruitment, advisory and project management to private clients and family offices around the world.Tune in to hear about Kate's unique career path, why she's passionate about bringing more women into close protection roles, and the value of a security mindset for any private service professional. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In a recent episode of Category Visionaries, I sat down with Steffen Vollert, Co-Founder and Interim CEO of Volt, to explore their journey building a global real-time payment network. With over $87 Million in funding, Volt has evolved from a European open banking solution to a worldwide payment infrastructure platform, connecting major payment systems like Pix in Brazil and PayTo in Australia. Beyond his role at Volt, Steffen shared an unexpected side venture - a vintage tractor restoration business that provides a therapeutic counterbalance to the digital world of fintech. Topics Discussed: Evolution from European open banking to global real-time payments The transition through different leadership roles (CTO, COO, CEO) Early product market fit challenges and iterations Strategic focus on PSPs and enterprise customers The impact of COVID on early company formation Building marketing and sales teams in fintech Fundraising journey through multiple rounds Organizational scaling beyond 150 employees GTM Lessons For B2B Founders: Speed to MVP Beats Infrastructure: Volt launched their initial prototype in just six months, compared to the industry standard of 2-3 years. Steffen explained, "We really focused on what is the fastest path to deliver something that has enough value for a merchants who actually put us on their checkout as a payment option." B2B founders should prioritize delivering core value quickly over building perfect infrastructure. Vertical Focus Drives Team Success: The team discovered that sales and marketing professionals in payments are highly specialized by vertical. Steffen noted, "Many salespeople in the industry are so specialized, they really join companies with a focus for their vertical where they have their network." B2B founders should commit to specific verticals long-term to attract and retain top talent. Product Market Fit is Continuous: Rather than a single moment, Volt experienced multiple "false" product market fits before achieving true traction. Steffen shared, "Every product advantage nowadays is temporary. You always need to be fast, you always need to be scrappy, you always need to think ahead." B2B founders should view product market fit as an ongoing process rather than a destination. Strategic Channel Selection: Volt deliberately chose to focus on large PSPs as distribution partners rather than pursuing SMEs directly. Steffen explained, "We really want to focus our resources on where we can move the needle for our revenue impact." B2B founders should evaluate distribution channels based on internal efficiency and resource constraints. Investment Partner Alignment: During fundraising, Volt prioritized investors who deeply understood their space over pure capital. Steffen emphasized, "For us it was much more important than the money itself... having partners on the other side to understand what we build, why we build it, why it's tough, why it's not going to be a straight line." B2B founders should seek investors who truly understand their market dynamics and challenges.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co  

Keep up with everything Operation: Puppet does on https://www.OperationPuppet.com0:00 IntroIt's a new year! Yay? Maybe?Kevin had a non-restful holiday (spoilers: Mom-in-law is fine) 7:52 The Puppet PitYou cannot predict puppetsBuild streams are now Thursdays at 10am ETThe O:P Facebook page is no moreAll links on https://www.operationpuppet.com. Join the Discord! https://discord.gg/3zPqDcGJAC24:28 Gizmotown The Deck Nook.It's retro nook time as Kevin uncovers his old PSPs and jailbreaks themVarious CES things, including: AMD announces the Z2, Acer's giant, Tencent's giant, Atari's corpseSteamOS officially coming to more devicesThe Switch 2 motherboard leaks(?) BREAKING: Leaker says announcement Jan 17, launch March 3, CAD $400The Pixels and Puppets YouTube Channel is a thing! Also on PeerTube!Kevin's blog: Not DeadHow's the Mister Pi treating us? 1:29:10 Pixels and TokensFalling off the Live Service Games & Kevin tries to avoid (and fails) talking about Warframe. Shoutout Spectrum SyndicateAztecross likes itActivision spent TWO BILLION DOLLARS on three Call of Duty gamesAndrew finally played a gameDOOM CAPTCHA Music Credits:Opening Music/Stinger: Funk Babe by emiliomerone. Audiojungle Broadcast License.Gizmotown: kiddpark, Freesound.org (Creative Commons 0 License).Pixels and Tokens: Kagateni, Freesound.org (Creative Commons 0 License) Hosted on Acast. See acast.com/privacy for more information.

When emotions are running high, how do you turn things around, solve the problem, and provide the best possible service?In this episode of the Easemakers Podcast, Steven Ferry, Chairman of the Institute of Modern Butlers, shares how working on soft skills and emotional intelligence can help you better navigate tough situations with principals, staff, vendors, and anyone else you come across in your daily life. Steven became a butler in 1989, and since then, his career has evolved into hospitality and butler training. He's written three books, including the British Butlers' Bible, and teaches butlers and hospitality teams about proper standards – including the right attitude and approach, which is the heart of our conversation today. Tune in to hear his tips for anyone working in private service. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Today, security is top of mind for high profile individuals and the people who support them. In the aftermath of the shooting that killed United Healthcare CEO Brian Thompson, Wayne DeCoste and his team at Rescor Group have had an influx of calls from people scrambling to improve their executive protection programs. Now, in a special episode of the Easemakers Podcast, Wayne shares his advice for anyone who's concerned about safety and protective services – for both the short term and the long term.  Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you bring a big creative vision to life, whether it's a logo and brand for an estate, a once-in-a-lifetime party, or an upgrade of simple service touches like napkins and platters? Jack Grayson started out as a photographer, then, quite by accident, found himself managing creative projects in high end estates. Now, he's sharing his secrets for getting creative in a new episode of the Easemakers Podcast.Tune in to hear how Jack turns a seemingly impossible vision into a reality, his tips for working with vendors and artisans, and his advice for estate managers tasked with managing creative projects.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Nick Washburn fell into private service at 18 years old, when he landed a job on a groundskeeping team. Since then, he's grown in his career to become an ultra-high net worth estate manager who oversees properties in New York City, Washington, DC, Westchester and Martha's Vineyard. In his current role, he manages 15 properties and a wide range of assets, including 2 equestrian facilities, 3 rentals, private jet hangers, and a private pier, as well as 15 staff members and more than 100 contractors. In this conversation, he shares how he worked his way up to manage a complex and diverse portfolio, his tips for anyone overseeing a wide range of private service professionals (from tenured housekeepers to tile artisans), and how a shift in mindset and approach led to an uptick in morale for his staff and vendors.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you know when to bring up conversations around healthcare, and how to minimize risk as you navigate health-related situations with your principals?In this conversation, Wellworth Founder & CEO John Samuels explores what's behind the curtain in healthcare – and how estate managers can support their principals in dealing with emergencies, illnesses, and aging.Tune in to hear signs to watch for that might tell you something is wrong, and his advice for bringing up and working through this sensitive topic. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

TELETHON MONTH: We've got an exciting new announcement! With October being our telethon month, we're looking for 50 new sign-ups for Bob Enyart Subscriptions. These are the best of the best available only at ENYART.SHOP! Please do whatever you can to help us reach our telethon goal of 30 new sign-ups to keep the ministry alive and well!  

TELETHON MONTH: We've got an exciting new announcement! With October being our telethon month, we're looking for 50 new sign ups for Bob Enyart Subscriptions. These are the best of the best available only at ENYART.SHOP! Please do whatever you can to help us reach our telethon goal of 50 new sign ups to keep the ministry alive and well!  

Keypoint Intelligence's Eric Zimmerman sits down with Rich Reamer and Brian Coombs of Canon USA to explore how the company leverages workflow automation, user-friendly features, and sustainability practices to help print service providers (PSPs) thrive. The conversation also offers valuable insight into simplifying processes as well as how developing print-to-pallet workflows through strategic partnerships are creating new, profitable opportunities for Canon customers.

Melissa Winstead spent 15 years as a private chef before moving into an estate management role, and in a new episode of the Easemakers Podcast, she's sharing how her experience in the kitchen serves her in her role today.Tune in to hear the story of Melissa's career in private service and what she's learned along the way. Melissa shares what surprised her after making the switch, what she loves about working in an estate management role, and where she hopes her career will take her next. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Artificial intelligence (AI), workflow automation, and a strong sustainability strategy are central to Mimaki USA's future success, Senior Vice President Ken VanHorn details to Keypoint Intelligence's Eric Zimmerman. Additionally, discover how Mimaki USA is helping wide format print service providers (PSPs) produce high quality products—all while keeping up with rapidly changing market demands and doing so with a reduced carbon footprint.

How do you find the right private chef for your household staff? Should you look for someone with Michelin star experience, or a deep knowledge of specific cuisines? And, how can you set a new chef up for success? In this episode of the Easemakers Podcast, Marc Sorensen Leandro shares his tips for hiring managers based on his experience as a private chef turned recruiter. Tune in to hear his take on how to find the right private chef for your principals, what to look for in private chef candidates, and how to help a new private chef get up to speed quickly. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Looking for inspiration for creating a luxury travel experience for your principals? Ryan Rudolph, Co-Founder of Luxurious Getaways, joins us in a new episode of the Easemakers Podcast to share what's trending in high-end travel, from today's most popular types of travel to the simple touches that make an experience special. Tune in to hear his insider tips for booking travel, ideas for crafting a creative experience, advice for security planning before a trip, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Discover the critical role of wide format printing in today's market with our guest, Ken Hanulec, Vice President of Worldwide Marketing at EFI. Hosted by Keypoint Intelligence's Eric Zimmerman, this conversation explores how EFI provides relevant solutions that enable print service providers (PSPs) to meet the demands of print buyers—delivering what they need and when they need it, at the highest quality.

In today's high tech estates, it's critical that both principals and household staff know where to turn when something goes wrong.In a new episode of the Easemakers Podcast, Modern Life Technical Solutions Founder & CEO Juliet Prater shares her tips for building a technical estate manual. Tune in to hear why technical estate manuals are so important, what goes into them (and how specific you should be when documenting technology), and how the process of putting together a technical estate manual can create opportunities to learn more about the technology you manage. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Hiring a team of private service professionals for your principal? Whether you're starting from scratch or inheriting a team, Brittany Dolin shares her tips for hiring managers in a new episode of the Easemakers Podcast.Tune in to hear Brittany's tips for conducting an audit before you start the hiring process, the questions she asks every principal, and why she takes a matchmaking approach to hiring. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Mathieu Peeters, Senior Director of Large Format Graphics Marketing at Canon Production Printing (CPP), and Keypoint Intelligence's Eric Zimmerman speak to the ways of effectively addressing 100% of the market's needs. They explore the requirements of 5%-10% of print service providers (PSPs) with high-volume, factory throughput as well as those of small to midsize PSPs, while showing why CPP has the right products and workflows for anyone.

How can an endowment help a family preserve a legacy property? Mark Richards, a Principal at the independent life insurance brokerage firm Winged Keel Group, has spent decades helping families preserve their assets, and in this conversation, he shares the value of endowing legacy properties and how estate managers can support their principals in the process. Tune in to hear his take on how an endowment can help cover ongoing maintenance, the benefits of endowments when it comes to family dynamics, and tips for estate managers who want to start the conversation. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Can a car also be an office, a gathering place, a space to relax? Becker Automotive Design creates custom vehicles for VIPs in government, tech, Wall Street, Hollywood, sports and more from all over the world — always striving to say yes when clients pose creative challenges with the question, "this is great, but can you...?"In a new episode of the Easemakers Podcast, Howard Becker digs into the challenges principals are trying to solve around transportation and what goes into creating a custom vehicle to meet their needs. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

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