Podcasts about psps

Join Dr. Kal Patel, CEO and Co-Founder of BrightInsight, for an illuminating masterclass on navigating product-market fit (PMF) inside one of the most complex, highly regulated sectors in global business: healthcare. Every year, life science giants invest billions of dollars developing breakthrough biopharmaceutical therapies, yet nearly 50% of patients with chronic diseases drop off their prescribed medication regimes within the first twelve months. Drawing from his rare vantage point as a physician, former BCG strategist, former head of Amgen's Digital Health unit, and leader of BrightInsight, Dr. Patel breaks down why traditional "direct-to-consumer" wellness apps repeatedly fail, how to build enterprise software that biopharma giants trust to touch regulated therapies.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the evolving landscape of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) in 2026, highlighting why robust compliance is crucial for both financial and non-bank sectors. Joining us is Mondiu Jaiyesimi, Partner at MNP LLP, leading AML and ATF advisory in Ontario. He shares insights on emerging trends, rising expectations for fintech and iGaming, and the board's role in fostering a culture of compliance. Key Highlights Emerging AML Risks: Current trends and National Risk Assessment guidance for Canadian reporting entities. Non-Bank Expectations: Regulatory changes and practical challenges for iGaming, fintech, and PSPs. Board Engagement: How governance shapes compliance and involves boards without deep AML expertise. Program Optimization: Tips for building or updating AML programs and preparing for regulatory scrutiny. Core Takeaway: Key message for Canadian SMEs on confidently managing regulatory obligations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Send us Fan MailWarning: The following podcast was recorded by professionals... ah, who are we kidding?!Our friend Brett joins Keith and Emmy as we relive our favorite moments from Jackass: The Movie (2002). From Kevin the Light! and Party Boy to PSPs, concussions, gooches, grundles, and plenty of unforgettable insanity, we're diving headfirst into the chaos.Welcome to Jackasses on Jackass.

Training is important but difficult or too expensive to do, and PSPs find it hard to keep good employees. Joe Marin, senior vice president, membership with PRINTING United Alliance, describes how iLEARNING+ can help meet both of those challenges.

How do you plan for a sabbatical, and how do you balance daily life and operations at home when a family is on the move for months at a time?In this episode of the Easemakers Podcast, Elise Ciappara, a Senior Travel Designer for Joro shares the growing trend toward sabbaticals, and what it takes to plan for long-term travel. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Send us a text and chime in!The City of Flagstaff has been informed that Arizona Public Service (APS) may initiate a Public Safety Power Shutoff (PSPS) in parts of the Flagstaff area Saturday, June 27 as early as 9 a.m. Some areas on the east side of Flagstaff may lose power during this PSPS event. Customers who are impacted have been directly notified by APS. If your home is impacted, you should begin preparing for 12-24 hours without power. To prepare for a PSPS: If you rely on life-sustaining medical equipment requiring electricity, register for the APS Medical Care program at 602-371-7171 or 800-253-9405. This notifies...   For the written story, read here >> https://www.signalsaz.com/articles/flagstaff-residents-advised-of-possible-aps-power-shutoff/ Check out the CAST11.com Website at: https://CAST11.com Follow the CAST11 Podcast Network on Facebook at: https://Facebook.com/CAST11AZFollow Cast11 Instagram at: https://www.instagram.com/cast11_podcast_network

In this episode of Cents Chat, Kitty leads a conversation with Koard about what happens when the phone becomes the payment terminal. Joined by co-host Jason for the technical deep dive, the discussion breaks down why card-present payments are still harder than they look, why so many ISVs default to card-not-present flows, and how Tap to Pay can help platforms bring in-person acceptance directly into their mobile apps.Koard's Behailu explains how their platform helps ISVs, PSPs, and software companies navigate the messy parts: EMV complexity, Apple approval, processor routing, cryptography, merchant onboarding, and the operational reality hiding behind one simple tap.Because payments are never “just an API.”

Like many estate managers, John Dickson Anderson loves walking into a chaotic environment and turning it around.In this conversation, he shares how he brings order to chaotic homes, elevates service standards, and creates (and enforces) protocols to keep everyone on the same page. Plus, we talk about the security risks that come with chaos, and why it's so important to ensure that both principals and household staff follow the right processes. Check out the report we mentioned: The State of Family Office Estate Security.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Take back control of your payments before Stripe, Shopify Payments, PayPal, or Square take control of your business.Many ecommerce brands build their entire payment infrastructure around a single payment service provider. While platforms like Stripe, Shopify Payments, PayPal, and Square are great for getting started, they shouldn't be the foundation of your business as you scale.The biggest risk isn't just an account review or shutdown. It's discovering too late that your processor controls the customer payment data you need to make a smooth transition.In this episode, Maria walks through a step-by-step roadmap for moving away from Stripe and other PSPs safely — without disrupting your customers, subscriptions, or revenue. This isn't theory; it's a practical migration framework designed to help you rebuild your payment stack with redundancy and control.She breaks down the exact process of how to leave Stripe safely without disrupting subscriptions or payment flow:Secure your backup solutionDecouple your billingMigrate your dataGradually move sales volumeBuild your payment stack

Keith Wallace has spent the past 40 years traveling the world, and — as for most private service professionals — no two days have been the same. Through those four decades, the common thread has been protecting people. In this episode of the Easemakers Podcast, Keith shares how he went from an entry level job at a hotel to managing global security operations for one of the world's largest hospitality brands to serving private clients at his own firm Safe Harbor Group. Tune in to hear his tips for any private service professional who wants to be prepared for anything, as well as his career advice for anyone working in private service. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

When families move between homes, the details get complicated — especially when it comes to health care.In this conversation, PinnacleCare Senior Manager of Strategic Partnerships Rebecca Bux shares tips for private service professionals supporting families who are constantly on the move, from how to get ahead of emergencies to how to make care more seamless between locations.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Joel Tosi, the CTO at Moov Financial in this episode talks about the importance of building sustainable payments infrastructure, the future of PSPs, implications of being a tech-first PSP and more!Documentation MCP server (for AI to ingest): https://docs.moov.io/guides/developer-tools/mcp-ai/docs-mcp/Follow our Substack: https://aftfinance.substack.com/

What is the value of mentorship in private service? How do you find the right mentor, and create connections to help you grow in your career?In this episode of the Easemakers Podcast, we talk with Andrew Beardsley, a seasoned estate manager who runs his own fractional estate management business, and Natalya Clasen, his mentee who's ten years into an ever-evolving private service career. Tune in to hear their thoughts on the importance of networking, their advice for creating lasting connections, and their tips for anyone battling imposter syndrome.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Northern Arizona went dark—on purpose. In a move that left roughly 6,000 customers without power across areas north and east of Flagstaff, Arizona Public Service implemented its first-ever Public Safety Power Shutoff (PSPS) under a wildfire mitigation strategy rolled out in 2024. But here's the question: why now? Spring winds in Flagstaff aren't new. So what changed? I sit down with APS spokesperson Yessica Del-Rincon to break down: What a PSPS actually is (and why utilities don't just call it a “blackout”) The metrics and decision-making behind shutting off power Why specific communities—from Doney Park to Valle—were targeted How long outages can last and what it means for schools, businesses, and families We also connect the dots to Arizona House Bill 2201—a new law requiring utilities to create wildfire prevention plans that may also shield them from massive liability if followed correctly. Is this about safety… or lawsuits? With billions in wildfire liability cases tied to utilities like Pacific Gas and Electric Company in California, has Arizona entered a new era where power gets cut before the wind even blows? And if this becomes the “new normal,” what does it mean for life and business in Northern Arizona? Plus, Olivia jumps in with a wild story exploring new evidence tied to Noah's Ark and Biblical  + An AZ gubernatorial and city council candidate survive petition challenges and will be on the ballot. 

Send us a text and chime in!The City of Flagstaff has been informed that Arizona Public Service (APS) may initiate a Public Safety Power Shutoff (PSPS) in parts of the Flagstaff area tomorrow, Wednesday, April 22 as early as 9 a.m. Some areas on the east side of Flagstaff may lose power during this PSPS event. Customers who are impacted have been directly notified by APS. If your home is impacted, you should begin preparing for 12-24 hours without power. To prepare for a PSPS: If you rely on life-sustaining medical equipment requiring electricity, register for the APS Medical Care program at 602-371-7171 or 800-253-9405. This...   For the written story, read here >> https://www.signalsaz.com/articles/flagstaff-prepares-for-possible-aps-power-shutoff/ Check out the CAST11.com Website at: https://CAST11.com Follow the CAST11 Podcast Network on Facebook at: https://Facebook.com/CAST11AZFollow Cast11 Instagram at: https://www.instagram.com/cast11_podcast_network

Whether you're hoping to have Andrea Boccelli sing an aria at a wedding, or to throw a Pitbull dance party, booking talent for a private event may seem like a tall order.In this episode of the Easemakers Podcast, Empire Entertainment President & CEO J. B. Miller shares what it takes to plan a special event with a celebrity guest. Tune in to hear his tips for bringing a big vision to life, the logistics of working with talent and their teams, and ideas for creating a once-in-a-lifetime experience for any occasion.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What's the value of documenting high value assets, and how do you ensure you've captured every detail?In this episode of the Easemakers Podcast, Founder of Virtual Home Inventory Ken Aaron shares his path from architectural photographer to inventory specialist, and his take on why inventories are a game changer for everything from daily household operations to long-term peace of mind.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Recorded live at MPE Berlin in partnership with Ecommpay, this explores how agentic commerce is evolving from early experimentation into a multi‑layered shift that will reshape everything from product discovery to checkout design. Russell Goldsmith spoke with the following guests: 1/ Daniel Kornitzer, Head of Global Partnerships, Ebanx 2/ Sandra Mianda, Founder & CEO, Paypr.work 3/ Marco Conte, VP of Product, AI Data & Insights, Ixopay 4/ Kestas Saulis, Head of Payments, Nord Security 5/ Vishal Shukla, Lead product Manager, Tipico Our guests unpack the spectrum of agentic behaviour, from simple autofill and curated recommendations to full delegation and even anticipation, and what this means for merchants navigating new risk models, liability questions and the need for certified, trusted agents acting on behalf of consumers. We also dive into the practical realities: how merchants must rethink catalogue structure for machine‑readability, why frameworks, standards and protocols are essential before agent‑to‑merchant interactions can scale, and how PSPs will shoulder much of the heavy lifting in building the infrastructure that makes agentic commerce safe, interoperable and compliant. Our guests debate whether early adopters will gain an edge, what failure modes may emerge as agents behave more like autonomous buyers, and why sectors like travel may see the first meaningful breakthroughs. A must‑listen for anyone tracking the future of e‑commerce, AI‑driven purchasing, merchant infrastructure or payment orchestration, and for anyone curious about how agentic commerce will move from hype to real‑world adoption over the next decade.

How do you care for an art collection to help it maintain its value and build the legacy the collector wants to create?The missing piece, says Caroline Sayan, President and CEO of Cadell + Co Americas, is being organized, and documenting every detail from appraisals to personal stories.Tune in to hear Caroline's take on how estate managers and family offices can support collectors and preserve the value and meaning of a collection over time.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Your BNPL strategy can't be “pick one provider and hope.” When you sell across borders, buy now pay later becomes a payments infrastructure problem: different countries, different regulations, different checkout habits, and a constant pressure to keep conversion high without turning your team into an integration factory. We sit down with Cihan Duezguen, CEO and Co-Founder of Green Banana, to unpack a focused approach to payment orchestration built specifically for BNPL. We talk through why merchants and payment service providers are asking for a single, harmonized API that can connect to multiple BNPL providers while staying invisible to the shopper. Cihan explains what it means to be an agnostic infrastructure layer, why Green Banana doesn't run its own risk or credit checks, and how neutrality creates flexibility for merchants that need to change providers as requirements shift. From there we zoom out to the bigger payments trends Cihan is watching: stablecoins as a back-end innovation that could unlock new value for PSPs, banks, and merchants, plus the rise of agentic commerce where AI agents buy products through voice prompts and automated flows. If those changes land the way he expects, the retailers and payment leaders who prepare now will win the next generation of checkout UX. 

What should every estate manager know about maintaining cars, and how do you manage a fleet or a collection across properties?Car fiduciary Dave Bentson answers all our automotive questions in this episode of the Easemakers Podcast. Tune in to hear the Founder of Precision Automotive Group share his tips for preserving different types of cars, his advice for private service professionals, his take on when to hire a collection manager, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In der neuen Folge von „Alles Legal – FinTech-Recht kompakt“ spricht Dana Wondra mit Sebastian Glaab (Annerton) und Dr. Camillo Werdich (Sinpex) über die verschärften KYC-/KYB-Anforderungen im EU-AML-Paket.

When your principal says they're thinking about buying a horse, what questions do you need to ask, and what do you need to know? Jen Shah is a tax director at the CPA and advisory firm Dean Dorton. She specializes in working with equestrian families, and says she's never met a family office that's excited to hear their principals are diving into this unique asset class. In this conversation, Jen shares what family offices and estate managers should know about horse ownership – from understanding the business to caring for a horse throughout its life. Tune in to hear the differences between managing sport horses and racing horses, the implications for insurance, accounting and care, and how to build a team of experts to properly support an equestrian family. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the risks and benefits of putting luxury assets — from homes to yachts to cars — up for charter? In this episode of the Easemakers Podcast, LVH Global Co-Founder & CEO Hugh Barton shares how the right charter setup can help cover the costs of luxury assets, improve service standards, and fit into an overall wealth preservation strategy. Tune in to hear his tips for delivering on client expectations and preferences, hiring, training and retaining high-performing staff, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is restorative cleaning, and how does it differ from day to day housekeeping?Emily Dodds has studied the science behind cleaning, and has a passion for using cleaning best practices to help families maintain their homes and all the assets within them. Tune in to hear the founder of Immaculate Collective talk about the principles of restorative cleaning, her tips for finding a cleaning service or housekeeper with the right expertise, and best practices for maintaining a clean — or immaculate — home.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Merchant of Record, Stripe, or your own merchant account — what's the real difference, and why does it matter?In this video, Maria breaks down the key differences between using a payment service provider like Stripe, a Merchant of Record setup, and having your own merchant account. While all three allow you to accept credit cards, they are fundamentally different in how risk, liability, control, and scalability are handled.Maria explains how each option works, when each makes sense, and why the “as long as I can accept payments” mindset often leads businesses into dead ends as they grow. From legal seller implications and account ownership to scalability, flexibility, and long-term success, this video will help you choose the right payment setup for your business — and know when it's time to make a switch.____________________________________________

The right protocols can create peace in a family's everyday life.Aubree Weathers honed her skills managing operations and logistics in the Air Force, and today, she applies what she's learned in private service. As a consultant and the founder of AW Strategies, Aubree helps complex households build processes that work for them. In this episode of the Easemakers Podcast, she shares tips for creating new standards and procedures, best practices for navigating change, and advice for getting buy-in from key stakeholders across an estate.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Welcome back to the EUVC Podcast, where we bring you the people and perspectives shaping European venture.This week, Andreas Munk Holm is joined by Max Schertel, co-founder & CEO of finmid, and Tim Rehder, General Partner at Earlybird, to unpack the rise of embedded lending infrastructure for B2B platforms.From food delivery and PSPs to ride-hailing and fleet platforms, finmid lets marketplaces offer financing directly to their merchants – with a single integration, across 30+ European markets. Together, they break down why embedded lending is often new capital, not just smoother UX; how better data lets you underwrite the “invisible” SME segment; and what it really takes to scale regulated infra across a fragmented Europe.Here's what's covered:01:03 – What finmid does: One integration for platforms to offer any financing product to business users across Europe02:02 – Why embedded wins: Tim on data access, risk scoring, and turning platforms into “banks in all but the balance sheet”04:05 – Owning infra, not capital: Regulation, operations and data engine vs outsourcing pure funding to institutions06:43 – Economics & margins: Market size, 60%+ gross margins, and why net income beats headline spread10:47 – Customer examples: How Wolt Cash works, proactive offers in the merchant dashboard, and +80% retention uplift12:32 – Impact on the market: New capital for underserved SMEs vs just smoothing the bank journey17:57 – Ticket sizes & duration: Typical loans of €10–20k, up to ~12 months, 85% renewal and the path to larger, longer credit21:15 – AI & risk: Using generative and agentic AI in ops (adverse media) and data science (millions of data points, daily model iteration)29:20 – Scaling to 30 countries: U27 + UK, CH, IS – regulation, payments rails and why “ugly detail work” is the real moat40:17 – Partner alignment: Making financing core to platform metrics (GMV & retention) and hard-won lessons on incentives

Tedd Huff, CEO of fintech advisory firm Voalyre, sits down with Geetha Panchapakesan, Founder and CEO of Tesser, to explore how stablecoins are changing cross-border payments for enterprises tired of slow, expensive banking methods. Recorded live at Money 2020, this conversation cuts through the noise to address real pain points that treasury managers and CFOs face when moving money across borders.Traditional payment systems force companies to pre-fund accounts in multiple countries, tying up capital that earns nothing while transactions crawl through correspondent banks over days or weeks. Stablecoins offer instant settlement without pre-funding requirements, giving businesses real-time visibility into every transaction. The conversation covers practical adoption strategies, including how to test one payment corridor before scaling, and addresses regulatory clarity emerging from frameworks like the Genius Act. Geetha shares why remittance firms and cross-border payment companies are seeing immediate efficiency gains, and delivers actionable advice on calculating idle capital costs, measuring time savings, and leveraging blockchain traceability for compliance.TAKEAWAYS:1️⃣ Companies handling money transfers across challenging payment corridors are seeing the biggest wins right now with instant payouts.2️⃣ Stablecoin transactions can be checked in real time so you always know exactly where your payment stands.3️⃣ Calculate all the money sitting in foreign accounts earning zero interest; that capital could be deployed elsewhere.4️⃣ Track exact time savings and cost reductions from your test corridor before expanding to broader implementation.5️⃣ Every blockchain transaction creates a permanent record showing exactly where funds moved and when.LINKS:Guest - Geetha Panchapakesan: https://www.linkedin.com/in/geethapanchapakesanCompany - Tesser: https://www.linkedin.com/company/tesser | https://x.com/tesser_xyzFintech Confidential:Youtube: https://youtube.com/@fintechconfidentialPodcast: https://fintechconfidential.com/listenNewsletter: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialX: https://x.com/FTconfidentialSUPPORTERS:Dfns: Wallets as a service with API-first, multi-chain design secured with MPC; powers crypto payments across 50+ networks. https://dfns.coSkyflow: Zero-trust data privacy vaults as an API to collect, secure, and tokenize personal information while keeping compliance and usability. https://skyflow.comHawk AI: Real-time screening, ML monitoring, and dynamic customer risk ratings to strengthen fraud and financial-crime prevention. https://hawk.aiABOUT:Geetha Panchapakesan is Founder and CEO of Tesser, a payments platform enabling banks, MSBs, and PSPs to make and receive stablecoin payments with the same ease as traditional payment rails. She brings 18+ years of experience leading product and strategy at MoneyGram, Visa Direct, and Circle.Tesser is a New York-based fintech company building stablecoin-based payments infrastructure that enables licensed financial institutions to move money across borders instantly and compliantly. The platform integrates stablecoin payment rails into existing financial systems in under a month, reducing cross-border settlement times from weeks to hours and cutting costs by up to 95%.Tedd Huff is Founder of Voalyre, a professional services and advisory firm focused on global payments and banking. He is also a video podcast host and executive producer on the Fintech Confidential network. Over the past 25+ years, he has contributed to fintech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth...

On this episode of the Impressions Xchange podcast, Theresa Hegel of the Advertising Specialty Institute joins host Ashley Roberts to chat about her article “Five Trends to Keep an Eye on in 2026.”

How do you reduce turnover and retain your top household staff members? In this episode of the Easemakers Podcast, the team from Critical Path Advisors shares HR best practices for onboarding, benefits, PTO, and more — so you can set your team up for success. Hear from Co-Founder and President Reisa Diamond and Director of Employee Relations Lisandra Gatson on how they work with families and private clients, what leads to burnout, and how to navigate tough HR conversations.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

You have one week to plan a 50th birthday party for 100 people — how do you make it happen?Jessica Goldklang found her calling answering questions just like this, and created Party Crush Events to bring big visions to life on a short timeline. In this episode of the Easemakers Podcast, she shares her tips for anyone trying to make the impossible happen at the last minute. Tune in to hear her keys to an unforgettable guest experience, tips for finding vendors without ego, and how she meets expectations, whether she's asked to bring in a dancing parrot or create a diner from scratch. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is Trudenty, a fraud intelligence network tackling first-party fraud. It uses federated learning to let issuers, PSPs, and merchants identify repeat abusers without sharing raw data. They're starting with Worldline, JPMorgan Chase, and Mastercard, and keeping the pitch simple: they only sell one thing, and that one thing works. The stat that stuck with us? 80% of chargebacks are fraudulent. Next is TidalWave, agentic AI for mortgage point-of-sale. Instead of replacing loan officers, it works like a 24/7 assistant (one that handles follow-ups, corrects docs, and chases data). They've raised $22M, with the largest homebuilder in the U.S. on the cap table. It's mortgage tech that avoids the loan origination system entirely, steering clear of regulated decisions while cleaning up the messy front-end workflow that still kills conversion.  Then there's Kaaj, which is aimed at the part of small business lending that no software platform has ever fully cracked. Think about a business applying for a government-guaranteed loan or financing a new piece of equipment; lenders have to parse tax returns, bank statements, and identity documents that never look the same twice. The loans are too small for a credit team, but too complex for automation. Kaaj trains AI agents to read those documents and create the first draft of a credit memo that a human can review. The product solves a real problem, but the question is: can they win the category? Finally, FinReach Solutions in India tackles the gap between micro and small business credit. Lenders have money. Credit guarantors are willing to share risk. What's missing is the infrastructure between them. Every guarantee program runs on bespoke rules and manual forms. FinReach standardizes that process, automates the guarantees, and makes collateral-free lending possible at scale. Think of the US SBA, but rebuilt as actual software instead of paperwork. Plus, some closing manifestations: AI for mortgage POS should fix the front-end friction that causes borrowers to drop out; SMB lending needs an actual platform between public money and private lenders; and rising chargebacks might say less about fraud and more about good customers who are tired of being treated like suspects. Thanks for listening!  This episode was brought to you by Marqeta. Don't sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://trudenty.com/ https://www.tidalwave.ai/ https://kaaj.ai/ https://www.finreach.in/

Owning a ski home comes with unexpected maintenance challenges — so what should you consider if you're tasked with managing a home in a town like Park City, UT?Paul Benson is the Co-founder and CEO of Engel & Völkers Gestalt Group, and he's watched Park City real estate evolve over the past 20 years. In this episode of the Easemakers Podcast, he shares the mistakes people make all too often with ski properties and how to avoid them. Tune in to hear about how the right inspections can save millions in repairs, the realities of living with wildlife and weather in a ski town, and the complexities of hiring household staff and vendors in high-cost neighborhoods. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Send us a textWe're going back to the 2000s in this episode—flip phones, PSPs, Y2K panic, TRL, and BET Uncut. We reflect on what that era taught us emotionally, musically, and socially, from major world events to mixtape culture to friendships that held us down through loss.We also share the advice we'd give our younger selves, and why the 2000s left a mark that still shows up today. It's nostalgic, honest, and full of energy—just like the decade. Thanks for tapping in with The Heavyweight Podcast. Make sure you follow, subscribe, and share with someone who needs this convo. Catch us on all socials for clips, updates, and more behind the mic. https://linktr.ee/TheHeavyweightPodcast

To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community special.Thanks to everyone who's been a part of our first 100 episodes! Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How can estate managers make a positivie impact on family dynamics and well-being for the families they support?In this episode of the Easemakers Podcast, we talk about generational well-being, family dynamics, and continuity with the team from RayLign. Greg Rogers founded RayLign 20 years ago to bring alignment and support services to families across generations. For this conversation, he's joined by Molly Grunner, who brings an estate management background to the RayLign team. Tune in to hear tips for building strong relationships with principals, anticipating what's around the corner, and creating redundancy and structure for long-term success and stability.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

PRINTING United Alliance's Amy Servi-Bonner talks about how AI is showing up in the industry, some of the concerns PSPs may have about AI, and what the future holds.

Geetha Panchapakesan, the founder and CEO of Tesser, joins the show. In this episode: Geetha's background in payments and how she arrived in stablecoins Major shifts across payments over Geetha's career Building a one-stop shop solution for financial institutions, PSPs and MSBs Where FIs are today as it relates to engaging to stablecoins Regulatory tailwinds post-GENIUS See more at tesser.xyz

In private service, no two days are the same — and as time goes on, a role can change drastically.Beth Langley has worked with the same principals for two decades, and her role has continuously evolved over time. In this conversation, she shares her path from personal trainer to estate manager to fractional estate manager and remote personal assistant. Tune in to hear her tips for setting boundaries that set you up for success long-term, building long-lasting vendor relationships, and adapting as dynamics change.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

NOAA, the National Oceanic and Atmospheric Administration, predicted an above-normal hurricane season for 2025, but so far, none of the Atlantic hurricanes that have formed this year have made landfall in the US. With another month to go, President of Aon Private Risk Management Jason Ott shares his advice for mitigating risk during hurricane season.Tune in to hear how to protect assets during floods, what everyone needs to know about building and maintaining coastal properties, and why estate managers should have an understanding of their principal's insurance policies. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the unique challenges of managing a private island? In a new episode of the Easemakers Podcast, Luciana Nijdam shares what estate managers and the families they support need to know about purchasing, developing and maintaining private islands. Tune in to hear how managing a private island differs from running a coastal property, tips for finding staff and vendors for remote locations, tips for training your team for when things (inevitably) go wrong, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Google Celebrates 27th Year Anniversary:

In 20 years serving on luxury yachts, Chef Adrienne Gang has learned every lesson the hard way, and now, she wants to create calmer waters for her peers. This October, Adrienne is launching a course with Florida International University called Luxury Culinary Operations: Yacht and Estate Logistics. In this episode of the Easemakers Podcast, she shares why continuing education has become her passion, and how chefs can benefit from special training designed for private service environments. Plus, in the lightning round, Adrienne shares a behind the scenes look at her experience on Bravo's Below Deck, as well as her experience volunteering her culinary skills to provide disaster relief with organizations like the Guy Fieri Foundation.Learn more and apply to the course here: https://hospitalityexed.fiu.edu/courses/luxury-culinary-operations-logistics-for-yachts-and-estates/Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

"There's no way that these are not gonna be upcharged. There is zero chance these are not gonna be marked up just like every other thing that PSPs do."   In this episode, Ronan Ben-Ami from the chargeback mitigation company Justt, breaks down the latest changes to chargeback fees from Visa. The card network has introduced new fees for acquirers and shorter response deadlines, which will likely increase costs for businesses. Acquirers are now charged higher fees for longer dispute resolutions, and they're passing those costs directly to merchants. This means merchants will have less time to fight disputes and will incur more fees for delays, making it more critical than ever to have a quick and effective chargeback strategy. With these changes, the focus for merchants must shift from simply winning disputes to maximizing the Return on Investment (ROI) for each case. The new landscape requires businesses to have a deep understanding of their specific fees and to obtain their TC40 and TC15 data to properly monitor their chargeback ratios. To adapt, merchants should consider using smart decisioning tools that can automatically accept disputes that aren't worth fighting and build strong, compelling cases for those that are, helping to protect their bottom line in this new era of increased fees and shortened timelines.   Links from the video: Tables for the new fees: https://justt.ai/blog/visa-chargeback-fee-changes-april-2025/#:~:text=Below%20are%20the%20main%20changes,a%20%241.00%20fee%20per%20case. VAMP Guide: https://justt.ai/guides-and-ebooks/guide-get-ready-for-vamp/ Justt Dispute Optimization: https://justt.ai/blog/justt-announces-dispute-optimization-to-help-merchants-maximize-chargeback-recovery/   V I D E O S T O W A T C H N E X T :   Friendly Fraud in Crypto with Justt? https://youtu.be/GMm1lvm_FOw   Justt Chargeback Report Results? https://youtu.be/e40pUzQr8x4   -------------------------------------------- "They simplified the fees for the merchant as opposed to what's happening behind the scenes and how they're being charged by the card schemes. But they're keeping themselves ROI positive, and they're making money off of the scenario." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com

For the next few episodes, we're digging into the wild world of energy and the aging global electricity grid. This week, we start where reliability begins: utility-scale storage. The grid we have was built for one-way power plants; the grid we need has to juggle rooftop solar at noon, heat waves at 6 p.m., EVs, and data centers galore.My guest is Tom Sisto, founder & CEO of XL Batteries. His team is commercializing a pH-neutral, aqueous organic flow battery — a non-flammable, salt-water system using carbon-based molecules instead of vanadium. Think: safer, long-life storage you can scale for hours to days, without sulfuric acid or scarce metals.We get into:Why storage is the “time machine” the grid needs (match generation to demand, cut curtailment)Flow batteries 101: engine vs. tank, independent power and duration, and why that matters for utilitiesXL's chemistry: organic charge carriers in neutral saltwater (no vanadium, no acid), designed for long lifeCost and safety vs. lithium — and why duration + cycle life drive utility economicsReal-world progress: containerized field unit, EPRI duty-cycle testing, and an industrial pilot at Stolthaven TerminalsRetrofit potential: turning existing petrochemical tanks into energy storage tanksStorage-as-transmission: placing batteries on both sides of a bottleneck to double effective flowReliability + resilience: PSPS/wildfire shutoffs, hurricane backup, and data-center load growthWhere decentralization fits, and how industrial customers can de-risk adoption on the way to utility scaleLinks & resources:XL Batteries — https://xlbatteries.com/Everybody in the Pool: all episodes & newsletter — https://www.everybodyinthepool.com/Become a paid subscriber for an ad-free feed (and my eternal gratitude) — link in your podcast app!Call to action & what's next:Send thoughts & voice memos: in@everybodyinthepool.com — where do you see storage unlocking reliability?If you liked this one, share it with a grid geek friend.Smart Grid Series lineup:E101 (this episode): Safe, long-duration flow batteries with XL BatteriesE102 (next): Grid “airbags” — synthetic inertia & fast frequency control with WärtsiläE103 (after that): A rechargeable zinc sponge anode that solves dendrites — Enzinc Hosted on Acast. See acast.com/privacy for more information.

Managing estate sales comes with a unique set of challenges, from complicated family dynamics to maintaining an empty property.In this conversation, co-founders of the Christie's International Real Estate Group Trusts & Estates Division Leslie Hirsch and Howard Morrel share their tips for estate managers tasked with seeing a property through an estate sale. Tune in to hear what you need to know about insurance and maintenance as a home sits through this process, documents and information to keep at your fingertips, repairs that can impact the value of a property, and what most commonly gets overlooked. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario?In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at every property to how to prepare your principals for a trip overseas. Tune in to hear his tips for basic preparedness, how to improve medical safety on remote properties, what to carry when you're traveling, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

A strong network of tradespeople and vendors serves as the key to Rachel McGrath's fractional estate management company, RK Estate Management. In this episode of the Easemakers Podcast, Rachel shares her tips for any private service professional looking to source, vet and work with high quality vendors. Tune in to hear her tips for finding new vendors, building strong relationships, and balancing 100+ vendors across multiple properties.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

From Vintage Tractors to Real-Time Payments with Steffen Vollert of VoltOn this episode of The Thoughtful Entrepreneur, host Josh Elledge talks with Steffen Vollert, Co-Founder and CEO of Volt, a European fintech innovator specializing in real-time global bank payments. Steffen shares how his experience restoring vintage Porsche diesel tractors shaped his leadership philosophy and business mindset—emphasizing quality, attention to detail, and customer relationships. The conversation explores how Volt is disrupting the payments industry with white-label solutions and regulatory advantages, and offers actionable insights for merchants seeking faster, more secure, and scalable payment infrastructure.Why the Fundamentals Still Matter in a High-Tech WorldSteffen's passion for restoring vintage tractors taught him the value of process, precision, and patience—principles he now applies to building scalable payment systems at Volt. Whether it's diagnosing a mechanical issue or resolving a payment integration, both require discipline and customer-first thinking. Volt's model embraces those same fundamentals by delivering seamless, real-time bank-to-bank payments across borders, while empowering merchants to take control of their payment experience.Volt sets itself apart by leveraging open banking regulations like PSD2 to initiate instant bank transfers and reduce reliance on costly card networks. Rather than becoming another all-in-one payment giant, Volt operates as the infrastructure behind white-labeled solutions for retailers, PSPs, airlines, and even crypto platforms—making their offerings faster and more secure without sacrificing control or branding.If your business is expanding across Europe or struggling with slow settlement times, Volt's technology and merchant-first approach might be exactly what you need.About Steffen VollertSteffen Vollert is the Co-Founder and CEO of Volt. With a background in engineering and entrepreneurship, Steffen brings a unique blend of technical expertise and business strategy to the world of fintech. His leadership is grounded in a passion for craftsmanship—both mechanical and digital.About VoltVolt is a leading real-time payments platform headquartered in Europe. The company enables instant, secure bank-to-bank transfers through open banking infrastructure, helping businesses across sectors improve checkout performance, reduce fees, and scale globally. Volt powers white-labeled payment experiences for e-commerce, travel, crypto, and enterprise platforms.Links Mentioned in this Episode:Volt WebsiteSteffen Vollert on LinkedInVintage Porsche Tractor ProjectsEpisode Highlights:How restoring vintage tractors influenced Steffen's leadership in fintechWhat makes Volt different from Stripe, PayPal, and other PSPsWhy speed, attention to detail, and customer discovery matter in paymentsThe benefits of white-label, real-time bank paymentsActionable tips for merchants evaluating new payment partnersConclusionFrom hands-on craftsmanship to cutting-edge fintech, Steffen Vollert shows that the principles of excellence, process, and customer care are timeless. Volt is bridging the gap between innovation and reliability, offering a smarter approach to payments for global merchants. If you're looking to modernize your payments...